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for technical or editiorial errors or omissions contained herein.
5, 11/2014
Edition
Trademark Credits
Microsoft®, MS-DOS®, Windows®, are U.S. registered trademarks of Microsoft
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Incorporated. UNIX® is a registered trademark of the Open Group.
Classic Control Panel...........................................................246
Graphical Control Panel ......................................................249
C. OpenSSL Statements
Index
ENWW6
1
Introducing the HP Jetdirect
Print Server
Introduction
HP Jetdirect print servers allow you to connect printers and other
devices directly to a network. By attaching a device directly to a
network, you can install it in a convenient location and share it with
multiple users. In addition, a network connection allows data
transfers to or from the device at network speeds.
HP Jetdirect EIO internal print servers are installed in HP printers
that have a compatible enhanced input/output (EIO) slot.
HP Jetdirect external print servers connect printers to the network
by adapting the printer’s USB port to the network.
NoteUnless otherwise specified, the term print server in
this manual refers to the HP Jetdirect print servers
and not a separate computer running print server
software.
When connected through a wireless connection to
your network, an HP Jetdirect wireless print server
provides the same printing services as Jetdirect
print servers connected by network cables.
ENWW7
Supported Print Servers
The features and capabilities of HP Jetdirect print servers depend
on the print server’s product model and its operating firmware
version. See Table 1.1
Novell NetWare**
Microsoft Windows 98/Me/NT4.0/2000/XP
(32-bit only), Direct Mode printing
Apple Mac OSJ7951A (ew2400)
J7951A (ew2400)***
J7942A (en3700)
J7934A (620n)
J7951A (ew2400)***
J7942A (en3700)
J7934A (620n)
J7942A (en3700)
J7934A (620n)
J7934A (620n)
* Refer to the current HP Jetdirect product data sheets for additional network systems
and versions. For operation with other network environments, consult your system
vendor or authorized HP dealer.
** For these network systems, contact your network system vendor for software,
documentation, and support.
*** Supported: Windows IP/IPX Direct Mode printing and LPD/Windows are supported.
Not Supported: NetWare, IPP, LPD/UNIX are not supported.
If not supplied with this product, HP network setup and
management software for supported systems may be obtained from
HP support at:
http://www.hp.com/support/net_printing
For software to set up network printing on other systems, contact
your system vendor.
ENWWIntroducing the HP Jetdirect Print Server 9
Security Protocols
SNMP (IP and IPX)
SNMP (Simple Network Management Protocol) is used by network
management applications for device management. HP Jetdirect
print servers support SNMP and standard MIB-II (Management
Information Base) objects on both IP and IPX networks.
HP Jetdirect ew2400 print servers support an SNMP v1/v2c agent
only.
Full-featured HP Jetdirect print servers (such as 620n and en3700)
support an SNMP v1/v2c agent, and an SNMP v3 agent for
enhanced security.
HTTPS
The following HP Jetdirect print servers support HTTPS (Secure
Hyper Text Transfer Protocol) for secure, encrypted management
communications between the embedded Web server and your Web
browser.
● HP Jetdirect 620n internal print server (EIO)
● HP Jetdirect en3700 external print server
● HP Jetdirect ew2400 external wired/wireless print server
Authentication
EAP/802.1X Server-Based Authentication
As a network client, HP Jetdirect full-featured print servers (such
as 620n, en3700) support network access using the Extensible
Authentication Protocol (EAP) on an IEEE 802.1X network. The
IEEE 802.1X standard provides a port-based authentication
protocol where a port can allow or block access depending on client
authentication results.
When using an 802.1X connection, the print server supports
Extensible Authentication Protocol (EAP) with an authentication
server, such as a RADIUS (Remote Authentication Dial In User
Service, RFC 2138) server.
ENWWIntroducing the HP Jetdirect Print Server 10
Full-featured print servers support the following EAP/802.1X
method:
● PEAP (Protected Extensible Authentication Protocol). PEAP is
a mutual authentication protocol that uses digital certificates
for network server authentication and passwords for client
authentication. For additional security, the authentication
exchanges are encapsulated within TLS (Transport Layer
Security). Dynamic encryption keys are used for secure
communications.
The network infrastructure device that connects the print server to
the network (such as an HP Procurve switch) must also support the
EAP/802.1X method used. In conjunction with the authentication
server, the infrastructure device can control the degree of network
access and services available to the print server client.
To configure the print server for EAP/802.1X authentication, you
must access the embedded Web server through your Web browser.
For more information, see Chapter 4
.
Wireless Print Server Authentication
HP Jetdirect ew2400 wired/wireless external print servers do not
support server-based authentication. They are intended for
small-office networks where authentication servers are not
typically used.
However, for security on wireless networks, some form of client
authentication is highly desired. The HP Jetdirect ew2400 supports
the following wireless authentication methods:
● Shared Key. Authentication is based on a secret, common Wired
Equivalent Privacy (WEP) key that must be configured on each
wireless device. A device that does not have the proper WEP key
cannot access the network. Static WEP encyrption protocols are
used for network communications.
● WPA-PSK. Authentication is based on Wi-Fi Protected Access
(WPA) standards through a Pre-Shared Key (PSK). When
selecting WPA-PSK authentication, a user-specified pass-phrase
must be entered to generate the pre-shared key. With WPA-PSK
authentication, dynamic WPA encryption protocols are used for
network communications to provide enhanced security.
ENWWIntroducing the HP Jetdirect Print Server 11
Supplied Manuals
The manuals listed below are supplied with your print server or
with printers that have factory-installed print servers.
● Start or Use guides, or equivalent printer documentation
(shipped with printers that have factory-installed HP Jetdirect
print servers).
● This manual, the HP Jetdirect Print Server Administrator’s
Guide for the applicable Jetdirect product models.
HP Support
HP Online Support
Click your way to a quick solution! The HP Web site:
http://www.hp.com/support/net_printing
is a great place to start for answers to questions about your
HP Jetdirect print server — 24 hours a day, 7 days a week.
Firmware Upgrades
Hewlett-Packard offers downloadable firmware upgrades for
HP Jetdirect print servers that contain upgradeable memory.
The upgrades are available from the World Wide Web at:
http://www.hp.com/go/webjetadmin_firmware
Firmware Installation Tools
NoteHP Jetdirect ew2400 print servers will have limited
upgrade capabilities. A network cable must be used.
A firmware upgrade through a wireless connection
is not supported.
ENWWIntroducing the HP Jetdirect Print Server 12
Firmware upgrades for supported HP Jetdirect print servers may
be installed over a network using one of the following firmware
installation tools:
● HP Jetdirect Download Manager (Windows). HP Jetdirect
Download Manager can be downloaded from HP online support
at:
http://www.hp.com/go/dlm_sw
● HP Web Jetadmin may be used on supported systems. For more
information on HP Web Jetadmin, visit:
http://www.hp.com/go/webjetadmin/
● The embedded Web server resident on the print server provides
a firmware upgrade feature using your Web browser. For more
information see Chapter 4
● FTP (File Transfer Protocol) may be used to transfer a firmware
.
upgrade image file to the print server. To start an FTP session,
use the device IP address or host name. If a password is set, it
must be entered to log into the device. After user login, typical
FTP commands to upgrade the device are illustrated below:
ftp> bin
ftp> hash
ftp> cd /download
ftp> put <firmware image filename; specify full pathname>
ftp>######### <Wait for FTP to complete the download>
ftp> bye
ENWWIntroducing the HP Jetdirect Print Server 13
HP Support By Phone
Highly trained technicians are ready to take your call. For the most
recent HP support telephone numbers and available services
worldwide, visit:
http://www.hp.com/support/support_assistance
NoteFor toll-free support in the USA and Canada, call
1-800-HPINVENT or 1-800-474-6836.
NoteTelephone fees are the responsibility of the caller.
Rates may vary. Contact your local telephone
company for current rates.
Product Registration
To register your HP Jetdirect print server, use the following
HP Web page:
http://www.hp.com/go/jetdirect_register
Product Accessibility
Product Accessibility
For information on HP’s commitment to accessibility of HP Jetdirect
print server products:
■ Visit the HP Web site at: http://www.hp.com/accessibility
■ Send email to: accessibility@hp.com
ENWWIntroducing the HP Jetdirect Print Server 14
2
HP Software Solutions Summary
Introduction
HP provides a variety of software solutions to set up or manage your
HP Jetdirect-connected network devices. See Table 2.1
determine which software is best for you.
NoteFor more information on these and other solutions,
visit HP online support at:
to help you
http://www.hp.com/support/net_printing
ENWW15
Table 2.1Software Solutions
Operating EnvironmentFunctionRemarks
HP Jetdirect Printer Installer for UNIX
HP-UX 10.x-10.20, 11.x
Solaris 2.6, 7, 8
(SPARCsystems only)
TCP/IP
HP Web Jetadmin
(See the HP Website for
supported system
updates.)
Windows 2000, XP
Professional, Server 2003
HP-UX*
Solaris*
Linux*
NetWare*
TCP/IP, IPX/SPX
*Supports queue creation
and peripheral
management from
HP Web Jetadmin hosted
on a supported system.
Internet Printer Connection Software
Windows NT 4.0, 2000
(Intel)
TCP/IP only
Note: Microsoft Internet
Printing software is also
integrated with
Windows 2000, XP, Server
2003.
Fast and easy installation
of HP Jetdirect-connected
printers.
Remote installation,
configuration, and
management of
HP Jetdirect-connected
print servers, non-HP
printers that support the
standard MIBs, and
printers with embedded
Web servers.
Alerts and consumables
management.
Remote firmware
upgrades for HP Jetdirect
print servers.
Asset tracking and
utilization analysis.
Printing through the
Internet to Internet Printing
Protocol (IPP)-enabled
HP Jetdirect-connected
printers.
● Not supported on
value-based products,
such as ew2400
● HP’s preferred solution
for ongoing
management and
installation of multiple
printers anywhere on
your intranet
● Browser-based
management
● Allows economical
distribution of
high-quality hardcopy
documents over the
Internet, replacing fax,
mail, and overnight
services
● Requires HP Jetdirect
print server (firmware
version x.20.00 or later)
● IPP is not supported on
value-based products,
such as ew2400
ENWWHP Software Solutions Summary 16
Table 2.1Software Solutions (3 of 3)
Operating EnvironmentFunctionRemarks
HP IP/IPX Printer Gateway for NDPS
NetWare 5.x, 6.xSimplified installation,
printing, and bidirectional
management of
HP Jetdirect-connected
printers under Novell
Distributed Print Services
(NDPS).
Allows automatic
discovery and installation
of HP Jetdirect-connected
printers into NDPS.
HP WPS Assistant (Mac OS X)
Mac OS X 10.1.5 or later
Configuration of HP
Jetdirect wireless print
servers.
HP LaserJet Utilities for Mac OS
Mac OS 9.x, X 10.x(Classic
Mode)
Configuration and
management of
HP Jetdirect-connected
printers.
● Frees up user licenses
● Allows disabling of
SAPs to reduce
network traffic
● Not supported on
value-based products,
such as ew2400
●
May be downloaded
from HP’s Website.
● May be downloaded
from HP’s Website.
ENWWHP Software Solutions Summary 17
ENWWHP Software Solutions Summary 18
HP Jetdirect Printer Installer for
UNIX
The HP Jetdirect Printer Installer for UNIX contains support for
HP-UX and Solaris systems. The software installs, configures and
provides diagnostics capabilities for HP printers connected to
TCP/IP networks using full-featured HP Jetdirect print servers.
Value-based print servers, such as HP Jetdirect ew2400 print
servers, are not supported.
The software is distributed through the following methods:
● HP online support at:
http://www.hp.com/support/net_printing
For system requirements and installation information, see the
documentation provided with the software.
ENWWHP Software Solutions Summary 19
HP Web Jetadmin
HP Web Jetadmin is an enterprise management tool that allows
you to remotely install, configure and manage a wide variety of HP
and non-HP network printing devices simply through a standard
Web browser. HP Web Jetadmin can be used to proactively manage
both individual or groups of devices.
While HP Web Jetadmin supports devices that contain Standard
Printer MIB (Management Information Base) objects for common
management, it is well-integrated with HP Jetdirect print servers
and HP printers to provide enhanced management features.
To use HP Web Jetadmin, see the online help and documentation
supplied with the software.
System Requirements
HP Web Jetadmin software runs on Microsoft Windows
2000, Windows XP Professional, and Windows Server 2003 systems.
For information on supported operating systems, clients, and
compatible browser versions, visit HP online support at
http://www.hp.com/go/webjetadmin
NoteWhen installed on a supported host server,
HP Web Jetadmin can be accessed from any client
through a compatible Web browser by browsing to
the HP Web Jetadmin host. This allows printer
installation and management on Novell NetWare
and other networks.
.
ENWWHP Software Solutions Summary 20
Installing HP Web Jetadmin
Before installing the HP Web Jetadmin software, you must have
administrator or root privileges on the local system:
1. Download the installation files from HP online support at
http://www.hp.com/go/webjetadmin
2. Follow the instructions on the screen to install the HP Web
Jetadmin software.
NoteInstallation instructions are also contained in the
HP Web Jetadmin install file.
Verifying Installation and Providing Access
● Verify that the HP Web Jetadmin software is correctly installed
by navigating to it with your browser as shown in the following
example:
http://systemname.domain:port/
where systemname.domain is the host name of your Web server
and port is the port number assigned during installation. By
default, the port number is 8000.
.
● Provide users access to HP Web Jetadmin software by adding a
link to your Web server’s home page that is addressed to HP Web
Jetadmin’s URL. For example:
http://systemname.domain:port/
ENWWHP Software Solutions Summary 21
Configuring and Modifying a Device
Using your browser, navigate to HP Web Jetadmin’s URL.
For example:
http://systemname.domain:port/
NoteIn place of systemname.domain, the IP address of
the host computer on which HP Web Jetadmin is
installed can be used.
Follow the instructions on the appropriate home page to find and
manage your printer.
Removing HP Web Jetadmin Software
To remove HP Web Jetadmin software from your Web server, use
the uninstall program provided with the software package.
ENWWHP Software Solutions Summary 22
Internet Printer Connection
Software
Full-featured HP Jetdirect print servers (such as 620n or en3700)
support the Internet Printing Protocol (IPP). Value-based print
servers (such as ew2400) are not supported.
Using the appropriate software on your system, you can create an
IPP print path from your system to a supported
HP Jetdirect-connected printer over the Internet.
NoteFor incoming print path requests, the network
administrator must configure the firewall to accept
incoming IPP requests. Security features available
in the software are currently limited.
Features and benefits provided by Internet printing include:
● High-quality, time-sensitive documents can be printed remotely,
in full-color or black-and-white
● Documents can be printed remotely at a fraction of the cost of
current methods (such as fax, mail, or overnight delivery
services)
● The traditional LAN printing model can be extended to that of
an Internet Printing Model
● IPP requests for sending print jobs can be transmitted outbound
through firewalls
HP-Supplied Software
HP Internet Printer Connection software allows you to set up
Internet printing from Windows NT 4.0 and Windows 2000 clients.
1. To obtain the software:
Download the HP Internet Printer Connection software from
HP online support at:
http://www.hp.com/go/inpw_sw
ENWWHP Software Solutions Summary 23
2. To install the software and set up the print path to the printer,
follow the instructions provided with the software. Contact your
network administrator to get the IP address or URL of the
printer to complete the setup.
HP Software System Requirements
● Computer running Microsoft Windows NT 4.0 (Intel-based) or
Windows 2000
● IPP-enabled HP Jetdirect print server (such as HP Jetdirect
620n or en3700)
HP Software Supported Proxies
Web proxy with support for HTTP v1.1 or greater (may not be
needed if printing over an intranet).
Microsoft Supplied Software
NoteContact Microsoft for support of Windows IPP
software.
Windows 2000/XP/Server 2003 Integrated Software
On Windows 2000/XP/Server 2003 systems, an alternative to using
the HP supplied software is to use the IPP-client software
integrated with the Windows system. The IPP implementation on
the HP Jetdirect print server is compatible with the Windows
system IPP-client software.
To set up a print path to an HP Jetdirect-connected Internet printer
using the Windows 2000/XP IPP-client software, proceed as follows:
1. Open the Printers folder (click Start, select Settings, and
select Printers).
2. Run the Add Printer wizard (double-click Add Printer), then
click Next.
3. Select the option for a network printer and click Next.
ENWWHP Software Solutions Summary 24
4. Select Connect to a printer on the Internet and enter the
print server’s URL:
http://IP_address[/ipp/port#]
where IP_address is the IP address configured on the
HP Jetdirect print server. [/ipp/port#] identifies the port
number, which is port 1 for single-port 620n and en3700 print
servers (default is /ipp/port1).
Example:
http://192.160.45.40An IPP connection to HP Jetdirect
620n/en3700 print server with IP
address 192.160.45.40. (“/ipp/port1” is
assumed and not required.)
Then click Next.
5. You will be prompted for a printer driver (the HP Jetdirect
print server does not contain printer drivers, so your system
cannot automatically obtain the driver). Click OK to install the
printer driver onto your system and follow the instructions on
the screen. (You may need your printer CD-ROM to install
the driver.)
6. To complete the print path setup, follow the instructions on
the screen.
Windows Me IPP Client
The IPP implementation on the HP Jetdirect print server is
compatible with Windows Me IPP-client software. The IPP client
is installed from the Add-Ons folder on the Windows Me CD-ROM.
For installation and setup of a Windows Me IPP client, see the
instructions provided with the Windows Me CD-ROM.
Novell Supplied Software
The HP Jetdirect print server is compatible with IPP running on
NetWare 5.1 with SP1 or later. For NetWare client support, refer
to your NetWare technical documentation or contact Novell.
ENWWHP Software Solutions Summary 25
HP IP/IPX Printer Gateway for NDPS
NDPS (Novell Distributed Print Services) is a printing architecture
developed by Novell in partnership with Hewlett-Packard. NDPS
simplifies and streamlines the administration of network printing.
It eliminates the need to set up and link print queues, printer
objects, and print servers. Administrators can use NDPS to manage
networked printers within supported NetWare environments.
The HP IP/IPX Printer Gateway is a NetWare Loadable Module
(NLM) developed by HP to provide functionality and compatibility
with Novell's NDPS for full-featured HP Jetdirect print servers.
Value-based print servers, such as ew2400, are not supported.
The HP Gateway seamlessly integrates HP Jetdirect-attached
printers into the NDPS environment. Using the HP Gateway, an
administrator can view statistics, configure gateway settings, and
configure printing for HP Jetdirect-connected printers.
Features
Features and benefits provided by the HP Gateway and NDPS
include:
● Smart detection of printers in NetWare 5.x, 6.x environments
● Automatic installation of printers using IP/IPX
● Tight integration with Novell's NDS and NWAdmin
● Status updates from printers
● Simplified Automatic Driver Download
● Reduced SAP Traffic
● Reduced number of required NetWare User Licenses
● Native TCP/IP printing with NetWare 5.x, 6.x
ENWWHP Software Solutions Summary 26
To Get the Software
The HP IP/IPX Printer Gateway is included with all current
versions of NDPS. Novell NetWare 5.x and 6.x includes NDPS.
To obtain the most recent software version, or to obtain the related
documentation:
■ Visit http://www.hp.com/go/hpgate_sw
■ Select and follow the instructions for downloading drivers and
software.
System requirements and Novell Client support are included in the
documentation supplied with the software.
Configure Mac OS X
To configure a network connection for Mac OS 9.x or X systems, use the
Embedded Web server.
Note
The HP Jetdirect wireless print server must be in a
factory default state with the wireless port enabled.
Once a wireless connection has been created, you will need to use
other utilities (such as the HP LaserJet Utility for Mac OS) to
configure and manage your printer for printing.
ENWWHP Software Solutions Summary 27
HP LaserJet Utilities for Mac OS
NoteThe HP LaserJet Utilities for Mac OS allow you to
configure and manage your HP Jetdirect-connected
printers on networks that use the AppleTalk
(EtherTalk) protocol.
On TCP/IP networks, you can use Mac OS system
utilities to discover and install your printer:
● On Mac OS 9.x systems, use the Apple Desktop
Printer Utility to set up LPR/LPD printing.
● On Mac OS X 10.x systems, use the Print Center
to select IP Printing or Rendezvous to install your
printer.
TCP/IP printer configuration is also supported
through other tools, such as the embedded Web
server.
Installing the Printer Software
To install the printer software for Mac OS systems, follow the
instructions in the documentation supplied with your printer.
with the installation of this software. Turn off any
such programs that are active on your Mac OS
computer before proceeding with the installation
process.
For more information about configuring your printer driver, see
the online documentation provided on the CD-ROM that came with
the printer.
Configuring the Printer
The HP LaserJet Utility allows printer settings such as printer
name and preferred zone to be configured from your Mac OS system.
Hewlett-Packard recommends that only network administrators
use the printer configuration capabilities of this utility.
If this printer is to be serviced by a print spooler, set up the printer's
name and zone before configuring the spooler to capture the printer.
Running the HP LaserJet Utility
1. With the printer turned on and online, and the print server
connected to the printer and to the network, double-click the
HP LaserJet Utility icon.
2. If the printer’s name is not listed as the target printer, click
Select Printer. The Select a Target Printer window appears.
■ Select the zone, if necessary, from the AppleTalk Zones list in
which the printer resides. The zone the printer is in is shown
on the configuration page. See the hardware installation guide
for your print server or your printer's Getting Started guide
for instructions on printing a configuration page.
■ Select the printer from the Available Printers list and
click OK.
ENWWHP Software Solutions Summary 29
Verifying Network Configuration
To verify your current network configuration, print a Jetdirect
configuration page. If you have not printed a configuration page
from your printer, see your printer documentation for instructions
(see Chapter 9
panel, make sure a
for more information). If your printer has a control
READY message appears on the control panel for
at least 1 minute, then print the page. The current configuration is
listed under “AppleTalk” on the configuration page.
NoteIf you have multiple printers on your network, you
need to print a configuration page to identify the
printer’s name and zone.
Renaming the Printer
The factory supplies a default name for your printer.
Hewlett-Packard highly recommends that you rename your
printer to avoid having multiple printers with similar
names on your network.
CAUTIONAfter you have renamed the printer and have set up
print queues to that printer, use caution when
changing the printer name again. If you rename the
printer again, the queues for that printer will no
longer function.
NoteThe name may be up to 32 characters in length.
A warning beep indicates that an illegal character
was typed. For illegal characters, see the Help
system integrated with the software.
You can name your printer anything you like—for example,
“Michael’s LaserJet 4000.” The HP LaserJet Utility has the ability
to rename devices located in different zones, as well as the local zone
(no zones need to be present in order to use the HP LaserJet Utility).
ENWWHP Software Solutions Summary 30
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