hp deskjet 3820 printer series
table of contents
notices
notices and acknowledgements
terms and conventions
accessibility
special features
getting started
printer features
buttons and lights
paper trays
print cartridges
connectivity
printing
print settings
changing default print settings
printing a document
print status box
two-sided printing
plain paper
envelopes
transparencies
labels
index cards and other small media
Hagaki cards
photographs
greeting cards
posters
iron-on transfers
maintenance
replacing print cartridges
refilling print cartridges
calibrating print cartridges
automatically cleaning print cartridges
manually cleaning print cartridges
maintaining print cartridges
maintaining the printer body
removing ink from skin and clothing
tools
troubleshooting
printer lights are flashing or on
checking the print cartridge status
printer is not printing
problems with printouts
printer is too slow
specifications
printer specifications
minimum system requirements
environmental statement
print cartridge recovery
limited warranty
regulatory notices
index
notices
● notices and acknowledgements
● terms and conventions
● accessibility
notices and acknowledgements
hewlett-packard company notices
The information contained in this document is subject to change without notice.
Hewlett-Packard (HP) makes no warranty of any kind with regard to this material
including, but not limited to, the implied warranties of merchantability and fitness for
a particular purpose.
Hewlett-Packard shall not be liable for any errors or for incidental or consequential
damages in connection with the furnishing, performance, or use of this material.
All rights reserved. Reproduction, adaptation, or translation of this material is
prohibited without prior written permission of Hewlett-Packard, except as allowed
under copyright laws.
acknowledgments
Microsoft, MS, MS-DOS, Windows, and XP are registered trademarks of Microsoft
Corporation.
TrueType is a U.S. trademark of Apple Computer, Inc.
Adobe and Acrobat are trademarks of Adobe Systems Incorporated.
Copyright 2002 Hewlett-Packard Company
terms and conventions
The following terms and conventions are used in this user’s guide.
terms
HP Deskjet printers may be referred to as the HP printer or printer.
symbols
The > symbol guides you through a series of software steps. For example:
Click Start > Programs > Hewlett-Packard > [hp deskjet series] > release
notes to open the release notes .
cautions and warnings
A Caution indicates possible damage to the HP Deskjet printer or to other equipment.
For example:
Caution! Do not touch the print cartridge ink nozzles or copper contacts. Touching
these parts will result in clogs, ink failure, and bad electrical connections.
A Warning indicates possible harm to yourself or to others. For example:
Warning! Keep both new and used print cartridges out of the reach of children.
icons
A Note icon indicates that additional information is provided. For example:
For great results use HP products.
A Mouse icon indicates that additional information is available through the What’s
This? help feature. For example:
To find more information about options on each tab screen, point to an option
and click the right mouse button to display the What’s This? dialog box. Click
What’s This? to view more information about the selected option.
A Printing Instructions icon indicates that a description of print options is available
in this user's guide. For example:
For a description of available print options, see print settings.
accessibility
Your HP printer provides a number of features that make it accessible for people with
disabilities.
visual
The printer software is accessible for users with visual impairments or low vision
through the use of Windows accessibility options and features. It also supports most
assistive technology such as screen readers, Braille readers, and voice-to-text
applications. For users who are color blind, colored buttons and tabs used in the
software and on the HP printer have simple text or icon labels that convey the
appropriate action.
mobility
For users with mobility impairments, the printer software functions can be executed
through keyboard commands. The software also supports Windows accessibility
options such as StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. The printer
doors, buttons, paper trays, and paper guides can be operated by users with limited
strength and reach.
support
For more details about the accessibility of this product and HP's committment to
product accessibility:
● visit HP's Website at http://www.hp.com/accessibility
● email accessibility@hp.com
special features
Congratulations! You have purchased an HP Deskjet printer that is equipped with
several exciting features:
● One-touch print cancel button.
● A 100-sheet capacity, space saving, fold-up paper tray.
getting started
● printer features
● buttons and lights
● paper trays
● print cartridges
● connectivity
printer features
The HP printer has several features to make printing easier and more efficient.
To view a printer feature, click below on the name of the feature.
1. buttons and lights
paper trays
2.
1. print cartridges
1. connectivity
buttons and lights
The printer buttons let you turn the printer on and off, cancel a print job, or resume
printing. The lights give you visual cues about the status of the printer.
1. Cancel button 2. Print Cartridge Status light
3. Resume button and light 4. Power button and light
cancel button
Pressing the Cancel button cancels the current print job.
print cartridge status symbol and light
The Print Cartridge Status light turns on or flashes when a print cartridge needs
service.
resume button and lights
The Resume light flashes when an action is required such as loading paper or clearing
a paper jam. When the problem is solved, press the Resume button to continue
printing.
power button and light
The Power button turns the printer on and off. It may take a few seconds for the
printer to turn on after pressing the Power button. The green light next to the Power
button flashes when the printer is processing.
Caution! Always use the Power button on the front of the printer to turn the
printer on and off. Using a power strip, surge protector, or a wall-mounted switch
to turn the printer on and off may cause printer failure.
paper trays
The printer has a fold-up paper tray and an output guide. The output guide contains a
slot for single envelope or index card printing.
1. single envelope slot 2. fold-up tray 3. output guide
In tray
Open the space-saving fold-up tray to load paper or other media to be printed.
You can print different sizes of media by adjusting the paper width guide and the
paper length guide.
Unfold the extension on the In tray when printing.
1. paper length guide 2. In tray extension 3. paper width guide
Output guide
Printed pages are deposited on the Output guide.
1. Output guide
print cartridges
Two print cartridges can be used with your printer:
● black print cartridge
● tri-color print cartridge
1. black print cartridge 2. tri-color print cartridge
print cartridge selection
print cartridge
black
tri-color
For installation instructions, see
For storage instructions, see
For recycling instructions, see
selection
number
maintaining print cartridges.
print cartridge recovery.
product
number
c6615
c6578
replacing print cartridges.
For print cartridge ink capacity, see the information included in the print
cartridge packaging.
connectivity
The printer offers a number of options for connectivity, including:
● USB
● parallel
USB
The printer can connect to the computer with a USB cable. Your computer must be
running Windows 98, Me, 2000, or XP operating system to use a USB cable.
For instructions on connecting the printer with a USB cable, see the Setup poster that
came with the printer.
parallel
The printer can connect to your computer with a parallel cable. Your computer must
be running Windows 95, 98, Me, 2000, NT4.0, or XP operating system to use a
parallel cable.
For instructions on connecting with a parallel cable, see the Setup poster that came
with the printer.
printing
Click the following topic below to view an explanation of the printer software:
● print settings
● changing default print settings
Click the appropriate topic below to view instructions on printing functions:
● printing a document
● using the print status box
● two-sided printing
Click the appropriate topic below to view instructions for printing on different paper
types:
● plain paper
● envelopes
● transparencies
● labels
● index cards and other small media
● Hagaki cards
● photographs
● greeting cards
● posters
● iron-on transfers
print settings
The printer is controlled by software installed on your computer. Use the printer
software, known as the printer driver, to change the print settings for a document.
To change printer settings, open the Printer Properties dialog box.
displaying the printer properties dialog box
Follow these steps to display the Printer Properties dialog box:
1. Open the file you want to print.
2. Follow one of these paths to select the Printer Properties dialog box, depending
on the software program you are using:
❍ Click File > Print, then select Properties.
❍ Click File > Print Setup, then select Properties.
❍ Click File > Print > Setup, then select Properties.
The Printer Properties dialog box appears.
using the printer properties dialog box
The Printer Properties dialog box has several tools to make it easy to use.
setup tab
The Setup tab allows you to set these options:
1. Print Quality: Quality of printout. There are three options to choose from:
❍ Draft: Provides good quality at the fastest printing speed.
❍ Normal: Provides higher quality at a lesser printing speed.
❍ Best: Provides the best print quality at the slowest printing speed.
2. Paper Type: Type of paper used.
3. Paper Size: Size of paper used.
4. Factory Settings: Returns all settings to the factory default values.
features tab
The Features tab allows you to set these options:
1. Orientation: Page layout.
2. Mirror Image/Rotate 180º: Advanced orientation options.
3. Two-Sided Printing: See
4. Poster Printing: Number of paper sheets used to print a poster.
5. Multiple Pages per Sheet: Number of pages printed on each sheet of paper.
6. Start Printing from Last Page: Prints pages in reverse order.
7. Factory Settings: Returns all settings to the factory default values.
two-sided printing.
advanced tab
The advanced tab allows you to set these options:
1. Print in Grayscale: Print in shades of gray.
2. Saturation: Intensity of printed colors.
3. Brightness: Lightness or darkness of printed colors.
4. Color Tone: Warmth or coolness of printed colors.
5. Ink Volume: Select this feature to lessen or increase the amount of ink used
to print a document.
6. Dry Time: Select this feature to increase the time the printer holds a document
after printing if the ink on your printed document smears.
7. Low Memory Mode: Select this option to allow the draft to be printed if your
computer does not have enough memory or disk space to print a document.
8. Factory Settings: Returns all settings to the factory default values.
Using Low Memory Mode may reduce the quality of your printout.
To find more information about options on each tab screen, point to an option
and click the right mouse button to display the What's This? dialog box. Click
What's This? to view more information about the selected option.
changing default settings
changing printer settings
The taskbar icon lets you change the default print settings. Default print settings
apply to all documents you print with your HP Deskjet printer.
1. taskbar icon
using the taskbar icon shortcut menu
1. Right-click the taskbar icon.
2. Select Change Default Print Settings.
The Printer Properties dialog box appears.
3. Select the print properties you wish to use for the default print settings.
4. Click OK.
A dialog box appears stating that the new settings will be used every time you
print. If you do not want to see this dialog box again, select Don't show me
this message again.
5. Click OK to save the new default print settings.
These settings will remain in effect unless you change the default print settings
again.
turning off the taskbar icon
1. Right-click the taskbar icon.
The taskbar shortcut menu screen appears.
2. Select Exit to turn off the taskbar icon.
turning on the taskbar icon
Click Start > Programs > Hewlett-Packard > [hp deskjet series] > taskbar
icon. The taskbar appears automatically whenever you restart you computer.
printing a document
Follow these instructions to print a document or change your print settings:
1. Open the file you want to print.
2. Follow one of these paths to open the Printer Properties dialog box:
❍ Click File > Print, then select Properties.
❍ Click File > Print Setup, then select Properties.
❍ Click File > Print > Setup, then select Properties.
The Printer Properties dialog box appears.
3. Select the Setup tab to choose print quality options, a specific paper type or
size, and resolution.
4. Select the Features tab to choose orientation, two-sided and poster printing
options, number of copies printed, and print order.
5. Select the Advanced tab to set color options, ink volume, dry time, and select
low memory mode.
6. Click OK to return to the Print or Print Setup screen.
7. Click OK to print.
print status box
The Print Status box appears each time the printer prints a file.
The following items are displayed:
● Ink Level: Approximate ink level of each print cartridge
● Status: Status of the print job
● Print Quality: Draft, Normal, or Best
● Paper Type: Type of paper used
● Paper Size: Size of paper used
To change the print options, click the
To cancel a print job, click Cancel Print.
To close the Print Status box, click Close Window.
taskbar icon.
two-sided printing
Follow these instructions to print a two-sided document:
1. Open the Printer Properties dialog box, then select the Features tab.
2. Check Two-Sided Printing.
The Two-Sided Printing Margin dialog box appears.
3. Select the appropriate page content option, then click OK to return to the
Features tab.
4. Select Long Side (binding on the side) or Short Side (binding at the top).
5. Change any other desired print settings, then click OK.
The printer automatically prints odd-numbered pages first. Once the odd-
numbered pages are printed, a message appears prompting you to reload the
paper so that the even-numbered pages can be printed.
Long side binding
Short side binding
6. Reload the paper, then click Continue.
plain paper
preparing to print
1. Fold out the In tray, then fold out the In tray extension.
2. Slide out the paper guides.
3. Place up to 100 sheets of paper in the In tray.
4. Slide the paper guides firmly against the paper.
5. Lower the Output guide.
printing on plain paper
1. Open the Printer Properties dialog box, then select the following setting:
tab setting
Setup Paper Type: Plain Paper
2. Select any other desired print settings.
3. After you have selected the print settings, click OK.
For a description of available print options, see print settings.
envelopes
Print a single envelope using the envelope slot, or print multiple envelopes using the
paper tray.
printing guidelines
● Never place more than 15 envelopes in the In tray at one time.
● Avoid using envelopes that have clasps or windows.
● Avoid using envelopes that are shiny or embossed; envelopes with thick,
irregular, or curled edges; or envelopes that are wrinkled, torn, or otherwise
damaged.
● Align the envelope edges before inserting them in the paper tray.
preparing to print a single envelope
1. Place the envelope with the flap side on the left and facing up into the single
envelope slot.
2. Push the envelope forward until it stops.
preparing to print a stack of envelopes
1. Fold out the In tray.
2. Place no more than 15 envelopes—with the flap side on the left and facing
up—in the In tray.
3. Push the envelopes forward until they stop.
4. Slide the paper guide firmly against the edges of the envelopes.
5. Lower the Out tray.
printing the envelopes
If your software program includes an envelope-printing feature, follow the
instructions provided with the software program. Otherwise, follow the
instructions below.
1. Open the Printer Properties dialog box, then select the following settings:
tab setting
Paper Type: Plain Paper
Setup
Paper Size: Appropriate envelope size
Features
Orientation: Appropriate envelope
orientation
2. Select any other desired print settings.
3. After you have selected the print settings, click OK.
For a description of available print options, see print settings.
transparencies
printing guidelines
For great results use hp premium inkjet transparency film.
preparing to print
1. Fold out the In tray, then fold out the In tray extension.
2. Slide out the paper guides.
3. Fan the edges of the transparency sheets to separate them, then align the
edges.
4. Place up to 30 transparency sheets in the In tray with the rough side down and
the adhesive strip toward the printer.
5. Carefully push the transparencies forward until they stop so that none of the
adhesive strips catch on one another.
6. Slide the paper guides firmly against the transparency sheets.
7. Lower the Output guide.
printing transparencies
1. Open the Printer Properties dialog box, then select the following setting:
tab setting
Setup Paper Type: Appropriate transparency film
2. Select any other desired print settings.
3. After you have selected the print settings, click OK.
The printer may wait for transparencies to dry before releasing them.
For a description of available print options, see print settings.
labels
printing guidelines
● Use only paper labels that are designed specifically for inkjet printers.
● Use only full sheets of labels.
● Verify that the labels are not sticky, wrinkled, or pulling away from the
protective backing.
● Do not use plastic or clear labels. The ink will not dry on these labels.
● Never place more than 30 sheets of labels in the In tray at one time.
preparing to print
1. Fold out the In tray, then fold out the In tray extension.
2. Slide out the paper guides.
3. Fan the edges of the label sheets to separate them, then align the label edges.
4. Load up to 30 label sheets—label side down—in the In tray.
5. Lower the Output guide.
printing labels
If your software program includes a label printing feature, follow the
instructions provided with the software program. Otherwise, follow the
instructions below.
1. Open the Printer Properties dialog box, then select the following settings:
tab setting
Paper Type: Appropriate paper type
Setup
Paper Size: Choose A4 or Letter (8.5 x 11
in)
Orientation: Appropriate orientation
Features
Two-Sided Printing: Unchecked
2. Select any other desired print settings.
3. After you have selected the print settings, click OK.
For a description of available print options, see print settings.
index cards and other small media
printing guidelines
● Use only cards and small media that meet the printer’s paper size
specifications.
● If an out of paper message appears, verify that the index cards or other small
media are positioned properly in the In tray.
preparing to print index cards or other small media
1. Fold out the In tray, then fold out the In tray extension.
2. Slide out the paper length guide.
3. Align the card edges.
4. Place up to 60 cards in the In tray.
5. Push the cards forward until they stop.
6. Slide the paper width guide firmly against the edge of the cards.
7. Slide the paper length guide firmly against the edge of the cards.
8. Lower the Output guide.
printing index cards and other small media
If your software program includes a card printing feature, follow the
instructions provided by the software program. Otherwise, follow the
instructions below.
1. Open the Printer Properties dialog box, then select the following settings:
tab setting
Paper Type: Plain Paper
Setup
Paper Size: Appropriate card size
Features Orientation: Appropriate orientation
2. Select any other desired print settings.
3. After you have selected the print settings, click OK.
For a description of available print options, see print settings.
Hagaki cards
printing guidelines
● Use only cards that meet the printer’s paper size specifications.
● If an out of paper message appears, verify that the hagaki cards are
positioned properly in the In tray.
preparing to print
1. Fold out the In tray, then fold out the In tray extension.
2. Slide out the paper length guide.
3. Align the card edges.
4. Place up to 60 cards in the tray.
5. Push the cards forward until they stop.
6. Slide the paper width guide firmly against the edge of the cards
7. Slide the paper length guide firmly against the edge of the cards.
8. Lower the Output guide.
printing hagaki cards
If your software program includes a card printing feature, follow the
instructions provided by the software program. Otherwise, follow the
instructions below.
1. Open the Printer Properties dialog box, then select the following settings:
tab setting
Print Quality: Normal or Best
Setup
Paper Type: Other Speciality Papers
Paper Size: Appropriate card size
Features Orientation: Appropriate orientation
2. Select any other desired print settings.
3. After you have selected the print settings, click OK.
For a description of available print options, see print settings.
photographs
printing guidelines
● The photo must be in an electronic format (digital) before it can be printed.
Take a digital picture, scan a photo, or have your local camera shop provide an
electronic file of the photo.
● Use hp photo papers for great results.
preparing to print small photographs
1. Fold out the In tray, then fold out the In tray extension.
2. Slide out the paper guides.
3. Fan the edges of the photo paper to separate them, then align the photo paper
edges.
4. Place no more than 50 sheets of photo paper—printable side down—in the In
tray.
5. Push the photo paper forward until it stops.
6. Slide the paper guides firmly against the edge of the cards.
7. Lower the Output guide.
preparing to print large photographs
1. Fold out the In tray, then fold out the In tray extension.
2. Slide out the paper guides.
3. Fan the edges of the photo paper to separate them, then align the photo paper
edges.
4. Place no more than 50 sheets of photo paper—printable side down—in the
In tray.
5. Slide the paper guides firmly against the edges of the photo paper.
6. Lower the Output guide.
printing photographs
1. Open the Printer Properties dialog box, then select the following settings:
tab setting
Paper Type: Appropriate photo paper type
Paper Size: Appropriate paper size
Photo Paper Printing:
❍ PhotoREt for best print speed and
Setup
quality, or
❍ 4800 x 1200 Optimized dpi for
source images greater than 600 dpi
(available on some photo papers;
requires 1200 x 1200 input dpi and 400
MB or more hard disk space; takes
longer to print)
Features Two-Sided Printing: Unchecked
2. Select any other desired print settings.
3. After you have selected the print settings, click OK.
For a description of available print options, see print settings.
greeting cards
printing guidelines
● Unfold pre-folded cards, then place them in the In tray.
● If an out of paper message appears, verify that the cards are positioned
properly in the In tray.
● For great results, use hp greeting card paper.
preparing to print
1. Fold out the In tray, then fold out the In tray extension.
2. Slide out the paper length guide.
3. Fan the edges of the greeting cards to separate them.
4. Align the edges of the cards, then place no more than 5 cards in the In tray.
5. Push the cards forward until they stop.
6. Slide the paper width guide firmly against the edge of the cards.
7. Slide the paper length guide firmly against the edge of the cards.
8. Lower the Output guide.
printing greeting cards
If your software program includes a greeting card printing feature, follow the
instructions provided with the software program. Otherwise, follow the
instructions below.
1. Open the Printer Properties dialog box, then select the following settings:
tab setting
Paper Type: Appropriate paper type
Setup
Paper Size: Appropriate card size
Orientation: Appropriate orientation
Features
Two-Sided Printing: Check if you want to
use this feature
2. Select any other desired print settings.
3. After you have selected the print settings, click OK.
For a description of available print options, see print settings.
posters
preparing to print
1. Fold out the In tray, then fold out the In tray extension.
2. Slide out the paper guides.
3. Fan the edges of the sheets to separate them, then align the edges.
4. Place the paper in the In tray.
5. Slide the paper guides firmly against the edge of the cards.
6. Lower the Output guide.
printing posters
1. Open the Printer Properties dialog box, then select the following settings:
tab setting
Paper Type: Appropriate paper type
Setup
Paper Size: Appropriate paper size
Orientation: Appropriate orientation
Features
Poster Printing: Select this option, then
select 2 x 2, 3 x 3, or 4 x 4
2. Select any other desired print settings.
For a description of available print options, see print settings.
3. After you have selected the print settings, click OK.
4. After the poster has printed, trim the edges on the sheets, then tape the sheets
together.
iron-on transfers
printing guidelines
● When printing a document with a mirror-image, the text and pictures are
horizontally reversed from what appears on the computer screen.
● Use hp iron-on transfer paper for great results.
preparing to print
1. Fold out the In tray, then fold out the In tray extension.
2. Slide out the paper guides.
3. Fan the edges of the iron-on transfer paper to separate them, then align the
edges.
4. Place the iron-on transfer paper in the In tray with the printable side down.
5. Slide the paper guides firmly against the edge of the cards.
6. Lower the Output guide.
printing iron-on transfers
If your software program includes an iron-on transfer-printing feature, follow
the instructions provided with the software program. Otherwise, follow the
instructions below.
1. Open the Printer Properties dialog box, then select the following settings:
tab setting
Paper type: hp iron-on transfer
Print Quality: Normal or Best
Setup
Paper Size: A4 (210 x 297 mm) or Letter
(8.5 x 11 in.)
Features Orientation: Click Mirror Image
2. Select any other desired print settings.
3. After you have selected the print settings, click OK.
For a description of available print options, see print settings.
maintenance
● replacing print cartridges
● calibrating print cartridges
● automatically cleaning print cartridges
● manually cleaning the print cartridges
● maintaining print cartridges
● maintaining the printer body
● refilling print cartridges
● removing ink from skin and clothing
● tools
replacing print cartridges
Before buying replacement print cartridges, verify the correct part numbers.
When a print cartridge is empty, leave the empty print cartridge in the print cartridge
cradle until it is replaced. The printer requires both print cartridges to operate.
Warning! Keep both new and used print cartridges out of the reach of children.
To replace a print cartridge:
1. Verify that the In tray is down.
2. Press the Power button to turn on the printer.
3. Open the top cover.
The cradle moves to the center of the printer.
4. Raise the cradle latch.
5. Lift the print cartridge out of the print cartridge cradle and
discard it.
1. press Power button 2. open top cover
3. raise cradle latch 4. lift print cartridge out of cradle
6. Remove the replacement print cartridge from its packaging and carefully
remove the plastic tape.
1. black cartridge 2. color cartridge 3. ink nozzles 4. copper contacts 5.
plastic tape
Caution! Do not touch the print cartridge ink nozzles or copper contacts.
Touching these parts will result in clogs, ink failure, and bad electrical
connections. Do not remove the copper strips. They are required electrical
contacts.
7. Push the print cartridge firmly into the cradle.
1. copper contacts
8. Secure the cradle latch.
9. Close the top cover.
10. Print a calibration page to align the print cartridges.
Caution! If you are in the middle of printing, and stop to change a print cartridge,
your current print job will be cancelled.
If the Print Cartridge Status light continues to blink after installing a new print
cartridge, verify the part number on the cartridge.
For information on how to recycle your empty print cartridge, see
recovery.
print cartridge
calibrating print cartridges
After installing a print cartridge, calibrate the print cartridges to ensure great print
quality.
Calibrating the print cartridges takes about two minutes and requires you to examine
two test pages.
To calibrate print cartridges:
1. Go to printer maintenance.
2. Click the calibrate printer button.
3. Click calibrate, then follow the onscreen instructions.
automatically cleaning print cartridges
If your printed pages are missing lines or dots, or if they contain ink streaks, the print
cartridges need to be cleaned.
Follow the steps below to clean the print cartridges automatically:
1. Go to printer maintenance.
2. Click the clean cartridges button.
3. Click clean, then follow the onscreen directions.
If your printouts are still missing lines or dots after cleaning, one of the print
cartridges may be low on ink.
If ink streaks still appear on your printouts after cleaning, the print cartridges and
cradle may need to be cleaned manually.
Caution! Clean print cartridges only when it is necessary. Unnecessary cleaning
wastes ink and shortens the life of the cartridge.
manually cleaning print cartridges
If the printer is used in a dusty environment, a small amount of debris may
accumulate inside the case. This debris can include dust, hair, carpet, or clothing
fibers. When debris gets on the print cartridges and cradle, it can cause ink streaks
and smudges on printed pages. Ink streaking is easily corrected by manually cleaning
the cartridges and cradle.
gathering cleaning supplies
You will need the following items to clean the print cartridges and cradle:
● Clean water.
● Cotton swabs or other soft, lint-free material that will not stick to the
cartridges.
Be careful not to get ink on your hands or clothing as you clean.
preparing to clean
1. Press the Power button to turn on the printer, then raise the top cover.
The cradle moves to the center of the printer.
2. Disconnect the power cord from the back of the printer.
3. Remove the print cartridges and place them on a piece of paper with the nozzle
plate facing up.
Do not leave the cartridges outside the printer for more than 30 minutes.
Caution! Do not touch the print cartridge ink nozzles or copper contacts. Touching
these parts will result in clogs, ink failure, and bad electrical connections. Do not
remove the copper strips. They are required electrical contacts.
cleaning the print cartridges and print cartridge cradle
1. Lightly moisten a cotton swab with distilled water.
2. Clean the face and edges of the first print cartridge with the swab, as shown in
the following illustration.
Do Not wipe the nozzle plate.
1. nozzle plate 2. face and edges of print cartridge
3. Inspect the face and edges of the print cartridge for fibers.
Repeat steps 1 and 2 above if fibers are still present.
4. Repeat steps 1 through 3 for the second print cartridge.
5. Wipe the underside of the print cartridge cradle walls using clean, moistened
cotton swabs.
Repeat this process until no ink residue appears on a clean swab.
1. print cartridge cradle 2. print cartridge cradle walls
6. Insert the print cartridges and close the printer’s top cover.
7. Connect the power cord to the back of the printer.
8. Print a calibration page.
9. Repeat the cleaning procedure if ink streaks continue to appear on printed
pages.
maintaining print cartridges
The following suggestions will help maintain HP print cartridges and ensure consistent
print quality:
● Keep all print cartridges in their sealed packages in an upright position until
they are needed. Print cartridges should be stored at room temperature (60–78
degrees F or 15.6–26.6 degrees C).
● Do not remove the plastic tape covering the ink nozzles until you are ready to
install the print cartridge in the printer. If the plastic tape has been removed
from the print cartridge, do not attempt to reattach it. Reattaching the tape
damages the ink nozzles.
● If print cartridges are removed from their sealed containers, store them in an
airtight container. For best results, store the black cartridge with the nozzle
side up and the color cartridge with the nozzle side down. Do not allow
anything to touch the nozzle plate.
● Once the print cartridges are installed in the printer, leave them in the print
cartridge cradle unless they are being manually cleaned. This prevents ink from
evaporating or clogging the print cartridges.
● Do not unplug the printer until printing is complete and the printer is turned off.
Use the Power button to turn off the printer.
maintaining the printer body
printer case exterior
Follow these guidelines when cleaning the outside of the printer:
● Use distilled water only. Do not use household cleaners or detergents.
● Use a soft, damp cloth to remove dust, smudges, stains, and spilled ink from
the exterior of the printer case.
printer interior
Caution! Do not clean the printer’s interior. Keep all liquids out of the interior.
print cradle rod
Do not lubricate the rod on which the print cradle moves. It is normal to hear noise
when the printer is new.
handling and storage
Handle and store the printer in an upright, level position for maximum performance
and reliability.
refilling print cartridges
To get great performance from your HP printer, use only genuine, factory-filled
HP print cartridges.
Caution! Damage that is directly attributable to modified or refilled HP print
cartridges is specifically excluded from the HP printer’s warranty coverage.
removing ink from skin and clothing
Follow these steps to remove ink from skin and clothing:
to remove ink from... do this...
skin Wash the affected area with an abrasive soap.
white fabric
color fabric
Caution! Always use cold water to remove ink from fabric. Warm or hot water
may set the ink color into the fabric.
Wash the fabric in cold water using chlorine bleach.
Wash the fabric in cold water using sudsy ammonia.
tools
The printer software contains a number of useful tools that enable you to clean and
calibrate print cartridges, print a test page, and select configuration options. Follow
these instructions to access printer maintenance features in the printer assistant.
1. Go to printer maintenance.
2. Click the appropriate option button.
3. Follow the onscreen instructions.
troubleshooting
Click the topic below that best describes the problem:
● printer lights are flashing
● checking the print cartridge status
● printer is not printing
● problems with printouts
● printer is slow
If you continue to have problems after reading the above topics, contact the HP
Customer Care Center.
printer lights are flashing or on
● what the flashing lights indicate
● print cartridge status light is on or flashing
● resume light is flashing
● power light is flashing
● all lights are flashing
what the lights indicate
Flashing or on lights indicate the printer status.
1. print cartridge status light 2. resume light 3. power light
print cartridge status light is on or flashing
the top cover is open
Close the top cover.
there may be a problem with a print cartridge
● Verify that the correct print cartridges are installed.
● Check if a print cartridge is low on ink or improperly installed.
See also:
print cartridges
checking the print cartridge status
resume light is flashing
the printer may be out of paper
1. Place paper in the In tray.
2. Press the Resume button on the front of the printer.
there may be a paper jam
Follow these instructions
to clear a paper jam.
the printer may be ready to print the second side of a two-sided document
Follow the onscreen instructions for printing the second side.
These instructions appear when you manually print a two-sided document.
power light is flashing
the printer is preparing to print
The light stops flashing when the printer has received all data.
all lights are flashing
the printer may need to be restarted
1. Press the Power button to turn off the printer, then press the Power button to
turn the printer on.
Proceed to step 2 if the lights continue to flash.
2. Press the Power button to turn off the printer.
3. Disconnect the printer from the power source.
4. Reconnect the printer to the power source.
5. Press the Power button to turn on the printer.
checking the print cartridge status
understanding the print cartridge status light
The Print Cartridge Status light flashes when one or both of the print cartridges are
low on ink, improperly installed, or malfunctioning. This light also flashes if the wrong
print cartridge type is used.
1. Print Cartridge Status light
If the ink level is low in a print cartridge, the Print Cartridge Status light stops flashing
when the printer's top cover is opened. If the problem is not related to low ink, the
light continues to flash after the cover is opened.
checking the print cartridge status
Open the printer's top cover when the Print Cartridge Status light flashes. The black
arrow on the top of the print cartridge cradle points to one of five Print Cartridge
Status icons revealing the exact nature of the problem.
1. tri-color cartridge problem icon 2. black cartridge problem icon
3. tri-color cartridge low-ink icon 4. black cartridge low-ink icon
5. cartridges OK icon 6. black indicator arrow
troubleshooting problems with the tri-color or black print cartridge
If the black arrow points to a print cartridge problem icon, the print cartridge is either
missing, improperly installed, defective, or is the wrong print cartridge for the printer.
Perform the following tasks to correct the problem:
problem solution
The print cartridge
is missing
Both print
cartridges are
installed, but the
printer is not
printing
Insert both the black and tri-color print
cartridges
1. Remove and
reinsert the print
cartridges.
2. If there is still a problem, verify
that the correct print cartridges
are installed. See
print cartridges
for part numbers.
3. Replace the print cartridges if the
problem persists. See
replacing
print cartridges for directions.
solving problems with low ink
If the arrow points to the tri-color or the black low ink icon, replace the relevant print
cartridge.
verifying that the problem is solved
When you close the printer's top cover, the green light will be on with no flashing
lights.
printer is not printing
verify the following
● The printer is connected to the power source.
● The cable connections are secure.
● The printer is turned on.
● The media is correctly placed in the paper tray.
● The Rear Access Door is attached.
● The print cartridges are correctly installed. For installation instructions, see
replacing print cartridges.
● The printer's top cover is closed.
● When the Resume button is pushed and held for several seconds, a print
sample page prints out. This confirms that the printer is functioning properly.
check the printer lights
● If the Power light is blinking, the printer is in the process of printing.
● If the Resume light is blinking, press the Resume button.
● If the Print Cartridge Status light is blinking, see checking the print cartridge
status.
● If all lights are blinking, see all lights are flashing.
select a topic below
If the printer still does not print, select the topic below that best describes the
problem:
● paper problems
● printer does not turn on
● print job was deleted
● USB problems
paper problems
Click the topic below that best describes the problem:
● paper jam
● out of paper
● will not pick up paper
paper jam
Follow each of these steps until the paper jam is cleared.
1. Remove the paper from the In and Out trays.
2. Press the Resume button.
3. If you are printing labels, verify that a label did not become detached from the
label sheet while passing through the printer.
If the paper jam is not cleared:
1. Open the Rear Access Door by pinching the two latch handles and removing the
door.
2. Remove the paper jam, then replace the Rear Access Door.
3. Load paper into the In tray.
4. Press the Resume button.
5. Print the document.
out of paper
if the paper tray is loaded
1. Slide the paper forward until it stops.
2. Adjust the length guide so that it touches the the back of the paper stack.
3. Press the Resume button.
if the paper tray is empty
1. Load paper in the tray.
2. Press the Resume button.
will not pick up paper
if the paper tray is loaded
Try one or more of the following:
● Reduce the number of sheets in the In tray.
● Remove and reload the In tray.
● Use a different type of paper.
printer does not turn on
The printer may have drawn too much power.
1. Disconnect the power cord from the printer.
2. Wait approximately 10 seconds.
3. Reconnect the power cord to the printer.
4. Press the Power button to turn on the printer.
print job was deleted
If the printer's top cover is open for 10 seconds or more, the printer ejects the page
and cancels the current print job. The printer does not cancel any other print jobs in
the queue.
Reprint the document.
USB problems
the error message “there was an error writing to LPT1” appears
The USB cable may not have been attached before installing the software.
Uninstall,
then reinstall, the software.
To uninstall the software, click
here.
the error message “there was an error writing to <name of USB port>”
appears
The printer may not be receiving correct data from another USB device or the hub.
Connect the printer directly to the USB port on the computer.
there are conflicting USB cable connections
A printing conflict may arise when the printer and several USB devices are attached to
a hub. There are two methods for solving the conflict:
● Attach the printer's USB cable directly to the computer.
—or—
● If the printer is attached to a hub, do not use other USB devices attached to the
hub while printing.
problems with printouts
Click the topic below that best describes the problem:
● print quality is poor
● text and images are misaligned
● document is printed off-center or at an angle
● parts of the document are missing or printed in the wrong place
● printout does not reflect new print settings
● photos are not printing correctly
● blank pages print
print quality is poor
● missing lines or dots
● too much or too little ink appears on the page
missing lines or dots
If your printed pages are missing lines or dots or if streaks appear, the print
cartridges need to be cleaned.
For cleaning instructions, see automatically cleaning print cartridges.
too much or too little ink appears on the page
Do the following:
● Open the Printer Properties dialog box, select the Advanced tab, then adjust
the ink volume.
● Open the Printer Properties dialog box, select the Setup tab, then verify that
the correct paper type is selected.
text and images are misaligned
If the text and images on your printouts are misaligned, then calibrate the printer.
document is printed off-center or at an angle
1. Verify that the paper is correctly placed in the In tray.
2. Verify that the paper guides fit firmly against the paper.
3. Reprint the document.
parts of the document are missing or printed in the wrong place
Follow the basic printing instructions and verify the following options:
tab setting
Paper Size: Verify the appropriate paper size and
margins
Setup
Scale to Fit: Select to scale text and graphics to fit
on the paper
Orientation: Verify the appropriate orientation
Features
Poster Printing: Deselect this option if not
printing a poster
printout does not reflect new print settings
The printer's default settings may differ from the software application's print settings.
Select the appropriate print settings within the software application.
photos are not printing correctly
1. Verify that the photo media is placed in the In tray with the print side down.
2. Slide the paper forward until it stops.
3. Slide the paper guides firmly against the paper.
check the printer properties
Follow the
basic printing instructions and verify the following options:
tab setting
Print Quality: Best
Setup
Paper Type: An hp photo paper
Paper Size: Appropriate paper size
blank pages print or color is missing from printout
● The protective piece of plastic tape may still be attached to the print cartridges.
Verify that the plastic tape has been removed from the print cartridges.
● The print cartridges may be out of ink. Replace one or both empty print
cartridges.
printer is slow
Several variables can cause this situation. Click the topic below that best describes the
printer's situation:
● multiple software applications are open
● complex documents, graphics, or photographs are printing
● print cartridges are not aligned
If none of the above topics describes the situation, then review the following:
● printer driver is outdated
● computer does not meet system requirements
multiple software applications are open
If too many software applications are open, the printer cannot print at its optimum
speed.
Close all unnecessary software applications, then print the document again.
complex documents, graphics, or photographs are printing
Documents containing graphics or photographs may print slower than text documents.
To improve speed, try the following:
1. Open the Printer Properties dialog box.
2. On the Setup tab, if the 4800x1200 dpi box is selected, change the selection
to PhotoREt.
3. Reprint the document.
4. If the document still prints too slowly, then open the
box.
5. Click the Advanced tab.
6. Select the Low Memory Mode option.
7. Reprint the document.
Printer Properties dialog
Print quality may be reduced if you use Low Memory Mode.
print cartridges are not aligned
If the print cartridges are not aligned, the printer may operate more slowly. To fix this
problem, align the print cartridges.
printer driver is outdated
An outdated printer driver may be installed.
For information about updating the printer driver, click here.
computer does not meet system requirements
1. Verify that the computer's hard disk space, RAM, and processor speed meet
system requirements.
For more information, see system requirements.
2. Increase free space on the hard drive.
If your computer does not have enough RAM, or a large amount of free space
on the hard drive, the printer processing time will be longer.
specifications
● printer specifications
● minimum system requirements
● environmental statement
● print cartridge recovery
● limited warranty
● regulatory notices
printer specifications
hp deskjet 3820 series
black text print speed *
Draft: Up to 12 pages per minute
Normal: Up to 6.5 pages per minute
Best: Up to 3 pages per minute
mixed text with color graphics print speed*
Draft: Up to 10 pages per minute
Normal: Up to 4.5 pages per minute
Best: Up to 1 page per minute
*These are approximate figures. Exact speed varies with system configuration,
software program, and document complexity.
black TrueType text resolution (depending on paper type)
Plain Paper/Draft: 300 x 300 dpi
Plain Paper/Normal: 600 x 600 dpi
Inkjet Paper/Best: 600 x 600 dpi
color input resolution (depending on paper type)
Plain Paper/Draft: 300 x 300 dpi
Plain Paper/Normal: 600 x 600 dpi
Inkjet Paper/Best: 600 x 600 dpi
color printing resolution (subject to color input resolution above)
Plain Paper/Draft: 600 x 300 dpi
Plain Paper/Normal: 600 x 600 dpi
Inkjet Paper/Best: 600 x 600 dpi
4800 x 1200 optimized dpi resolution
4800 x 1200 optimized dpi color printing on premium photo papers; 1200 x 1200
input dpi; will require a large amount of disk space and take longer to print.
print technology
Drop-on-demand thermal inkjet printing
software compatibility
MS Windows compatible (95, 98, Me, 2000, NT 4.0, and XP)
duty cycle
1000 pages per month
memory
2 MB built-in RAM
processor
96 MHz processor
buttons and lights
Cancel button
Print Cartridge Status light
Resume button and light
Power button and light
i/o interface
Centronics Parallel, IEEE 1284- Compliant with 1284-B receptacle
Universal Serial Bus (USB) 2.0 compatible
dimensions
445 mm wide x 197 mm high x 256 mm deep
operating environment
Maximum operating conditions:
Temperature: 41 to 104 degrees F, 5 to 40 degrees C
Humidity: 15 to 80 percent RH non-condensing
Recommended operating conditions for best print quality:
Temperature: 59 to 95 degrees F or 15 to 35 degrees C
Humidity: 20 to 80 percent RH non-condensing
Storage conditions:
Temperature: -40 to 158 degrees F, -40 to 70 degrees C
power consumption
2 watts maximum when off
4 watts average non-printing
25 watts average when printing
power requirements
Input Voltage: 100 to 240 Vac (± 10%)
Input Frequency: 50–60 Hz (± 3 Hz)
Accommodates the worldwide range of AC line voltages and frequencies.
declared noise emissions in accordance with ISO 9296
Best Mode:
Sound power level, LWAd: 5.7 Bels (A) [57 dB (A)]
Sound pressure level, LpAm (bystander positions): 45 dB (A)
Normal Mode:
Sound power level, LWAd: 6.0 Bels (A) [60 dB (A)]
Sound pressure level, LpAm (bystander positions): 47 dB (A)
alignment
Skew:
± .006 mm/mm (.006 in/in) on plain paper and cards
± .010 mm/mm (.010 in/in) on HP transparency films
Vertical:
± .002 mm/mm (.002 in/in)
media weight
Paper:
U.S. Letter 60 to 90 g/m ² (16 to 24 lb)
Legal 75 to 90 g/m ² (20 to 24 lb)
Envelopes: 75 to 90 g/m ² (20 to 24 lb)
Cards: Up to 200 g/m ²; 0.3 mm maximum thickness (110 lb index max; 0.012 in
maximum thickness)
Photo: all
media handling
In tray capacity:
Plain paper sheets: Up to 100
Envelopes: Up to 15
Greeting cards: Up to 5 cards
Labels: Up to 30 sheets of labels (use only U.S. Letter or A4-sized sheets)
Photo paper: Up to 50 sheets
Index cards: Up to 60 cards
Hagaki cards: Up to 60 cards
Transparencies: Up to 30
Out tray capacity:
Plain Paper sheets: Up to 50 sheets
Envelopes: Up to 10
Cards: Up to 10
Transparencies: Up to 30
Labels: Up to 20
media size
Paper:
U.S. Letter 216 x 279 mm (8.5 x 11 in)
Legal 216 x 356 mm (8.5 x 14 in)
Executive 184 x 267 mm (7.25 x 10.5 in)
A4 210 x 297 mm
A5 148 x 210 mm
B5 182 x 257 mm
Photo L 89 x 127 mm (Japan)
Envelopes:
U.S. No. 10 105 x 241 mm (4.12 x 9.5 in)
Invitation A2 111 x 146 mm (4.38 x 5.75 in)
DL 110 x 220 mm (8.66 x 4.33 in)
C6 114 x 162 mm (4.48 x 6.38in)
Hagaki:
100 x 148 mm
Index/Greeting Cards:
76 x 127 mm (3 x 5 in)
102 x 152 mm (4 x 6 in)
127 x 203 mm (5 x 8 in)
A6 Cards: 105 x 148.5 mm
Hagaki: 100 x 148 mm
L size: 89 x 127 mm
Custom Size:
Width 3 to 8.5 in (77 to 216 mm)
Length 5 to 14 in (127 to 356 mm
Labels:
U.S. Letter 216 x 279 mm (8.5 x 11 in)
A4 210 x 297 mm
Transparencies:
U.S. Letter 216 x 279 mm (8.5 x 11 in)
A4 210 x 297 mm
Photo (with tear-off tab):
102 x 152 mm (4 x 6 in)
print cartridges
Black: selection number 15, part number c6615
Tri-Color: selection number 78, part number c6578
minimum system requirements
Your computer must meet the following minimum requirements to use the printer:
Microsoft Windows XP
Minimum Processor Speed: Pentium 233 MHz
Required RAM: 128 MB
Required Free Hard Disk Space: 40 MB*
Microsoft Windows NT 4.0 or 2000
Minimum Processor Speed: Pentium 133 MHz
Required RAM: 64 MB
Required Free Hard Disk Space: 40 MB*
Microsoft Windows 95, 98, or Me
Minimum Processor Speed: Pentium 150 MHz
Required RAM: 32 MB
Required Free Hard Disk Space: 40 MB*
* If you are printing photographs or are printing at 4800 x 1200 optimized dpi, you
must have a large amount of free hard disk space available.
environmental statement
Hewlett-Packard continuously improves the design processes of its Deskjet printers to
minimize the negative impact on the office environment and on the communities
where printers are manufactured, shipped, and used.
reduction and elimination
Paper use: The printer’s manual two-sided printing capability reduces paper usage
and the resulting demands on natural resources. This printer is suited for the use of
recycled papers in accordance with DIN 19309.
Recycled paper: All paper documentation for this printer is printed on recycled
paper.
Ozone: Ozone-depleting chemicals such as CFCs have been eliminated from HewlettPackard's manufacturing processes.
recycling
Design for recycling has been incorporated into this printer. The number of materials
has been kept to a minimum while ensuring proper functionality and reliability.
Dissimilar materials have been designed to separate easily. Fasteners and other
connections are easy to locate, access, and remove using common tools. High priority
parts have been designed to access quickly for efficient disassembly and repair.
Printer packaging: The packaging materials for this printer have been selected to
provide maximum protection for the least cost possible, while attempting to minimize
environmental impact and facilitate recycling. The rugged design of the HP Deskjet
printer assists in minimizing both packaging materials and damage rates.
Plastic parts: All major plastics and plastic parts are marked according to
international standards. All plastic parts used in the printer housing and chassis are
technically recyclable and all use a single polymer.
Product longevity: To ensure the longevity of your HP Deskjet printer, HP provides
the following:
● Extended warranty: See limited warranty.
● Replacement parts and consumables are available for three (3) years (five
[5] years in Europe) after production has stopped.
● Product take-back: To return this product to HP at the end of its useful life,
go to www.hp.com/go/recycle. To return empty print cartridges to HP, see
hp
print cartridge recovery program.
energy consumption
This printer was designed with energy conservation in mind. This printer averages 4
watts in standby mode. Not only does this save natural resources, but it also saves
money without affecting the high performance of the printer. The default activation
period for standby mode is less than five (5) minutes.
This product qualifies for the ENERGY STAR® Program (U.S. and Japan). ENERGY
STAR is a voluntary program established to encourage the development of energyefficient office products.
ENERGY STAR is a US registered service mark of the USEPA. As an ENERGY STAR
partner, Hewlett-Packard Company has determined that this product meets ENERGY
STAR Guidelines for energy efficiency.
Energy consumption in off-mode: When the printer is off, a minimal amount of
energy is still being consumed. Energy consumption can be prevented by turning the
printer power off, then disconnecting the end of the printer power cord from the
electrical source.
print cartridge recovery
Customers interested in recycling their genuine HP print cartridges can participate in
HP's empty print cartridge return and recycle program. HP offers this program in the
United States, Puerto Rico, France, Germany, and Singapore, more countries than any
other print cartridge manufacturer in the world. This program is provided as a free
service to HP customers as an environmentally sound solution for these products at
end-of life.
To participate, simply request postage-paid return envelopes or bulk boxes via the
Web at www.hp.com/go/recycle. Customers will be asked for their name, phone
number, address, and how many bulk boxes or envelopes they would like. Postagepaid envelopes and/or bulk boxes will be shipped within two days.
Because HP's unique recycling processes are very sensitive to material contamination,
we cannot take back and recycle cartridges from other manufacturers. The end
products of the recycling process are used in the manufacture of new products, and
HP must ensure the composition of the material is consistent. To do that, we recycle
only HP original cartridges. This program does not extend to refilled cartridges.
Returned cartridges are separated for purification into raw materials for use in other
industries to manufacture new products. Examples of products made from recycled HP
print cartridge materials include automobile parts, trays used in microchip fabrication
processes, copper wire, steel plates, and the precious materials used in electronics.
Depending on the model, HP is able to recycle up to 65% of the print cartridge by
weight. The remaining parts that cannot be recycled (ink, foam and composite parts)
are disposed of in an environmentally responsible manner.
limited warranty
region software printer
North America (including Canada) 90 days 90 days
Asia Pacific 90 days 1 year
Europe 90 days 1 year
Latin America 90 days
1 year
extent of limited warranty
1. Hewlett-Packard (HP) warrants to the end-user customer that the HP products
specified above will be free from defects in materials and workmanship for the
duration specified above, which duration begins on the date of purchase by the
customer. Customer is responsible for maintaining proof of date of purchase.
2. For software products, HP's limited warranty applies only to a failure to execute
programming instructions. HP does not warrant that the operation of any
product will be uninterrupted or error free.
3. HP's limited warranty covers only those defects which arise as a result of
normal use of the product, and do not apply to any:
❍ Improper or inadequate maintenance or modification;
❍ Software, interfacing, media, parts, or supplies not provided or
supported by HP; or
❍ Operation outside the product's specifications.
4. For HP printer products, the use of a non-HP ink cartridge or a refilled ink
cartridge does not affect either the warranty to the customer or any HP support
contract with the customer. However, if printer failure or damage is attributable
to the use of a non-HP or refilled ink cartridge, HP will charge its standard time
and materials charges to service the printer for the particular failure or
damage.
5. If HP receives, during the applicable warranty period, notice of a defect in any
software, media, or ink cartridge covered by HP's warranty, HP shall replace the
defective product. If HP receives notice of a defect in any hardware product
covered by HP's warranty during the applicable warranty period, HP shall either
repair or replace the defective product at HP's option.
6. If HP is unable to repair or replace, as applicable, a defective product covered
by HP's warranty, HP shall, within a reasonable time after being notified of the
defect, refund the purchase price of the product.
7. HP shall have no obligation to repair, replace, or refund until the customer
returns the defective product to HP.
8. Any replacement product may be either new or like-new, provided that it has
functionality at least equal to that of the product being replaced.
9. HP's limited warranty is valid in any country where the covered HP product is
distributed by HP except for the Middle-East, Africa, Argentina, Brazil, Mexico,
Venezuela, and France's “Departements D'Outre-Mer”; for those excepted
areas, the warranty is valid only in the country of purchase. Contracts for
additional warranty services, such as on-site service, may be available from any
authorized HP service facility where the product is distributed by HP or by an
authorized importer.
10. Any applicable print cartridge warranty shall not apply to HP print cartridges
that have been refilled, remanufactured, refurbished, misused, or tampered
with in any way.
limitations of warranty
1. TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY
SUPPLIERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND,
WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO THE HP PRODUCTS, AND
SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A
PARTICULAR PURPOSE.
limitations of liability
1. To the extent allowed by local law, the remedies provided in this Warranty
Statement are the customer's sole and exclusive remedies.
2. TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS
SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT, IN NO EVENT WILL
HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT,
SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON
CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES.
local law
1. This Warranty Statement gives the customer specific legal rights. The customer
may also have other rights which vary from state to state in the United States,
from province to province in Canada, and from country to country elsewhere in
the world.
2. To the extent that this Warranty Statement is inconsistent with local law, this
Warranty Statement shall be deemed modified to be consistent with such local
law. Under such local law, certain disclaimers and limitations of this Warranty
Statement may not apply to the customer. For example, some states in the
United States, as well as some governments outside the United States
(including provinces in Canada), may:
❍ Preclude the disclaimers and limitations in this Warranty Statement from
limiting the statutory rights of a consumer (e.g., the United Kingdom);
❍ Otherwise restrict the ability of a manufacturer to enforce such
disclaimers or limitations; or
❍ Grant the customer additional warranty rights, specify the duration of
implied warranties which the manufacturer cannot disclaim, or not allow
limitations on the duration of implied warranties.
3. FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND, THE
TERMS IN THIS WARRANTY STATEMENT, EXCEPT TO THE EXTENT LAWFULLY
PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY, AND ARE IN ADDITION
TO, THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF HP
PRODUCTS TO SUCH CUSTOMERS.
obtaining a warranty extension
If you would like to extend your warranty coverage beyond the limited warranty
period, use one of the following options:
● Consult your reseller to get extended coverage. To find HP resellers in the U.S.,
visit HP's service locator at www.hp.com/service_locator.
● If your reseller does not offer service contracts, call HP directly and ask about
our HP service agreements. In the U.S. call (800) 446-0522; in Canada call
(800) 268-1221. For HP service agreements outside of the U.S. and Canada,
contact your local HP sales office.
regulatory notices
hewlett-packard company
This device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions:
● This device may not cause harmful interference, and
● This device must accept any interference received, including interference that
may cause undesired operation.
Pursuant to part 15.21 of the FCC Rules, any changes or modifications to this
equipment not expressly approved by Hewlett-Packard Company may cause harmful
interference, and void your authority to operate this equipment. Use of a shielded
data cable is required to comply with the Class B limits of part 15 of the FCC Rules.
For further information, contact:
Hewlett-Packard Company
Manager of Corporate Product Regulations
3000 Hanover Street
Palo Alto, CA 94304
(605) 857-1501
note
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, can cause harmful interference
to radio communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
● Reorient or relocate the receiving antenna.
● Increase the separation between the equipment and the receiver.
● Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
● Consult the dealer or an experienced radio/TV technician for help.
LED indicator statement
The display LEDs meet the requirements of EN 60825-1.
index
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
A
accessibility
acknowledgements
automatic two-sided printing
B
buttons
C
calibrating print cartridges
checking the print cartridge status
cleaning print cartridges
automatically
manually
connectivity
about
parallel port
USB port
D
default settings, changing
E
envelopes
environmental statement
F
features
G
greeting cards
H
Hagaki cards
I - K
In tray
index cards
iron-on transfers
L
labels
lights
about
flashing
flashing (all)
on
power light is flashing
resume light is flashing
M
maintenance
print cartridge
printer body
minimum system requirements
N
notices
O
Output guide
P - Q
paper jam
paper trays
photographs
posters
print cartridge
maintenance
recovery
recycling
print cartridges are not aligned
print cartridges
about
automatically cleaning
calibrating
manually cleaning
refilling
replacing
print settings
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