HP DESKJET 2050 User Manual

HP Deskjet 2050 All-in-One series

1 How Do I?..................................................................................................................................3

2 Get to know the HP All-in-One

Printer parts................................................................................................................................5

Control panel features................................................................................................................6

Status Lights...............................................................................................................................7

3Print

Print documents..........................................................................................................................9

Print photos..............................................................................................................................10

Print envelopes.........................................................................................................................11

Tips for print success................................................................................................................11

5 Copy and scan

Copy documents or photos.......................................................................................................23

Scan to a computer..................................................................................................................24

Tips for copy and scan success...............................................................................................26

6 Work with cartridges

Check the estimated ink levels.................................................................................................27

Order ink supplies.....................................................................................................................28

Replace the cartridges..............................................................................................................29

Use single-cartridge mode........................................................................................................31

Cartridge warranty information.................................................................................................31

Contents

7 Solve a problem

Improve print quality.................................................................................................................33

Clear a paper jam.....................................................................................................................35

Unable to print..........................................................................................................................37

HP support................................................................................................................................40

8 Technical information

Notice........................................................................................................................................43

Specifications...........................................................................................................................43

Environmental product stewardship program...........................................................................45

Regulatory notices....................................................................................................................48

Index..............................................................................................................................................51

Contents

1How Do I?

Learn how to use your HP All-in-One

Printer parts

• Copy documents or photos

• Load media

• Replace the cartridges

• Clear a paper jam

•

How Do I?

How Do I? 3

How Do I?

Chapter 1

4 How Do I?

2 Get to know the HP All-in-One

• Printer parts Control panel features

• Status Lights

•

Printer parts

1 Input tray

2 Paper-width guide for the input tray

3 Control panel

4 Cartridge door

5 Output tray

6 Output tray extender (also referred to as the tray extender)

7 Cartridges

Printer parts 5

Get to know the HP All-in-One

Chapter 2

Control panel features

1 Power: Turns the product on or off. When the product is off, a minimal amount of power is still

used. To completely remove power, turn off the product, then unplug the power cord.

2 Cancel: Stops the current operation.

3 Start Copy Black: Starts a black-and-white copy job. Increase the number of copies (up to

10) by pressing the button multiple times. Acts as a resume button after resolving print

Get to know the HP All-in-One

problems.

4 Start Copy Color: Starts a color copy job. Increase the number of copies (up to 10) by pressing

the button multiple times. Acts as a resume button after resolving print problems.

5 Attention light: Indicates that there is a paper jam, the printer is out of paper, or some event

that requires your attention.

6 Cartridge light: Indicates low ink or a print cartridge problem.

6 Get to know the HP All-in-One

Status Lights

When the product is turned on, the on button light will be lit. When the product is processing a job, the on light will be blinking. Additional blinking lights signal errors that you can resolve. See below to learn about blinking lights and what to do.

Behavior Solution

Power light is blinking and attention light is on (not blinking)

Power light is blinking, both cartridge lights are blinking, and the attention light is on (not blinking)

One cartridge light is on (not blinking) An “on” cartridge light indicates that

Both cartridge lights are on (not blinking) Both cartridges are low on ink.

The output tray is closed, there is no paper, or there is a paper jam.

Replace the cartridges, correctly Load media, or Clear a paper jam. Press

Start Copy Black or Start Copy Color to resume.

The cartridge door is open, or the carriage is obstructed.

If the cartridge door is open, close it.

Prepare the trays for more

See information. If the carriage is obstructed, open cartridge door and move the carriage to the right to clear the obstruction. Press Start Copy Black or Start Copy color to resume. See

Clear the print carriage for more

information.

the corresponding cartridge still has the tape on, is not installed, or is low on ink.

Remove the pink tape if it is still on the cartridge, insert a cartridge if one is missing, or replace the cartridge when print quality is no longer acceptable. For more information, see

cartridges.

Replace both cartridges when print quality is no longer acceptable.

Replace the

One cartridge light is blinking A “blinking” cartridge light indicates

that the corresponding cartridge is not installed correctly or is incompatible.

If the cartridge is not installed correctly, reinsert the cartridge. If the cartridge is incompatible, replace it with a compatible cartridge.

Both cartridge lights are blinking Both cartridges may still have the tape

on, are missing, or are defective.

Remove the pink tape from both cartridges if it is still on the cartridges, install the missing cartridges or replace the defective cartridges. See

Status Lights 7

Get to know the HP All-in-One

Chapter 2

(continued)

Behavior Solution

Identify a defective cartridge to identify

if only one cartridge is a defective.

Both cartridge lights and attention light are blinking The cartridge carriage inside the

printer has stalled.

Open cartridge door and make sure the carriage is not obstructed, close door, and then press the Start Copy Black or Start Copy Color button to resume.

Get to know the HP All-in-One

Power light, both cartridge lights, and attention light are blinking

The printer is in an error state.

To exit the error state, reset the product.

1. Turn off the product.

2. Unplug the power cord.

3. Wait a minute, then plug the

power cord back in.

4. Turn on the product.

If the problem persists, contact

Replace the cartridges.

8 Get to know the HP All-in-One

3Print

Choose a print job to continue.

Print documents

Print photos

Print envelopes

Print documents

To print from a software application

1. Make sure the output tray is open.

2. Make sure you have paper loaded in the input tray.

3. From your software application, click the Print button.

4. Make sure the product is the selected printer.

5. Click the button that opens the Properties dialog box.

Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences.

6. Select the appropriate options.

•On Layout tab select Portrait or Landscape orientation.

•On Paper/Quality tab select the appropriate paper type and print quality from the

Media drop-down list.

• Click Advanced to select the appropriate paper size from the Paper/Output list.

7. Click OK to close the Properties dialog box.

8. Click Print or OK to begin printing.

Print documents 9

Print

Chapter 3

NOTE: You can print your document on both sides of the paper, instead of just one

side. Click on the Advanced button on the Paper/Quality or Layout tab. From the Pages to Print drop-down menu select Print Odd Pages Only. Click OK to print.

After the odd numbered pages of the document have been printed, remove the document from the output tray. Reload the paper in the input tray with the blank side facing up. Return to the Pages to Print drop-down menu and then select Print Even

Pages Only. Click OK to print.

Print photos

To print a photo on photo paper

1. Make sure the output tray is open.

2. Remove all paper from the input tray, and then load the photo paper print side up.

NOTE: If the photo paper you are using has perforated tabs, load photo paper

so that tabs are on top.

10 Print

3. On the File menu in your software application, click Print.

4. Make sure the product is the selected printer.

5. Click the button that opens the Properties dialog box.

Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences.

6. Click the Paper/Quality tab.

7. Select the appropriate options.

•On Layout tab select Portrait or Landscape orientation.

•On Paper/Quality tab select the appropriate paper type and print quality from the

Media drop-down list.

• Click Advanced to select the appropriate paper size from the Paper/Output list.

NOTE: For maximum dpi resolution, go to the Paper/Quality tab and select

Photo Paper, Best Quality from the Media drop-down list. Make sure you are printing in color. Then go to the Advanced tab and select Yes from the Print in Max DPI drop-down list. For more information, see

dpi.

8. Click OK to return to the Properties dialog box.

9. Click OK, and then click Print or OK in the Print dialog box.

Print using the maximum

NOTE: Do not leave unused photo paper in the input tray. The paper might start to

curl, which could reduce the quality of your printout. Photo paper should be flat before printing.

Print envelopes

You can load one or more envelopes into the input tray of the HP All-in-One. Do not use shiny or embossed envelopes or envelopes that have clasps or windows.

NOTE: For specific details on how to format text for printing on envelopes, consult

the help files in your word processing software. For best results, consider using a label for the return address on envelopes.

To print envelopes

1. Make sure the output tray is open.

2. Slide the paper guide all the way to the left.

3. Place the envelopes in the right side of the tray. The side to be printed on should face

up. The flap should be on the left side.

4. Push the envelopes into the printer until they stop.

5. Slide the paper guide firmly against the edge of the envelopes.

6. Click the button that opens the Properties dialog box.

Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences.

7. Select the appropriate options.

•On Paper/Quality tab select a Plain paper type.

• Click the Advanced button, and select the appropriate envelope size from the

Paper Size drop down menu.

8. Click OK, and then click Print or OK in the Print dialog box.

Tips for print success

To successfully print, the HP cartridges should be functioning properly with sufficient ink, the paper should be loaded correctly, and the product should have the appropriate settings.

Tips for print success 11

Chapter 3

Cartridge tips

• Use genuine HP ink cartridges.

• Install both the black and tri-color cartridges correctly.

For more information, see

Replace the cartridges.

• Check the estimated ink levels in the cartridges to make sure there is sufficient ink.

For more information, see

• For more information, see

Check the estimated ink levels. Improve print quality.

Paper loading tips

• Load a stack of paper (not just one page). All of the paper in the stack should be the

same size and type to avoid a paper jam.

• Load paper with side to be printed on facing up.

• Ensure that paper loaded in the input tray lays flat and the edges are not bent or torn.

• Adjust the paper-width guide in the input tray to fit snugly against all paper. Make sure

the paper-width guide does not bend the paper in the input tray.

• For more information, see

Load media.

Printer settings tips

• On the Paper/Quality tab of the print driver, select the appropriate paper type and

quality from the Media drop down menu.

• Click the Advanced button, and select the appropriate Paper Size from the Paper/

Output drop-down menu.

• Click the HP All-in-One desktop icon to open the Printer Software.

12 Print

NOTE: You can also access the Printer Software by clicking Start > Programs

> HP > HP Deskjet 2050 J510 > HP Deskjet 2050 J510

Notes

• Genuine HP ink cartridges are designed and tested with HP printers and papers to

help you easily produce great results, time after time.

NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. Product

service or repairs required as a result of using a non-HP supply will not be covered under warranty.

If you believe you purchased genuine HP ink cartridges, go to:

www.hp.com/go/anticounterfeit

• Ink level warnings and indicators provide estimates for planning purposes only.

NOTE: When you receive a low-ink warning message, consider having a

replacement cartridge available to avoid possible printing delays. You do not need to replace the cartridges until print quality becomes unacceptable.

• Software settings selected in the print driver only apply to printing, they do not apply

to copying or scanning.

• You can print your document on both sides of the paper, instead of just one side.

NOTE: Click the Advanced button on the Paper/Quality or Layout tab. From

the Pages to Print drop-down menu select Print Odd Pages Only. Click OK to print. After the odd numbered pages of the document have been printed, remove the document from the output tray. Reload the paper in the input tray with the blank side facing up. Return to the Pages to Print drop-down menu and then select Print Even Pages Only. Click OK to print.

• Print using black ink only

NOTE: If you want to print a black and white document using black ink only, click

the Advanced button. From the Print in Grayscale drop-down menu select Black Ink Only, then click the OK button. If you see Black and White as an option

on the Paper/Quality tab or the Layout tab, select it.

Click here to go online for more information.

Print using the maximum dpi

Use maximum dots per inch (dpi) mode to print high-quality, sharp images on photo paper.

See technical specifications for the print resolution of the maximum dpi mode.

Printing in maximum dpi takes longer than printing with other settings and requires a large amount of disk space.

To print in Maximum dpi mode

1. Make sure you have photo paper loaded in the input tray.

2. On the File menu in your software application, click Print.

3. Make sure the product is the selected printer.

4. Click the button that opens the Properties dialog box.

Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences.

5. Click the Paper/Quality tab.

6. In the Media drop-down list, click Photo Paper, Best Quality.

NOTE: Photo Paper, Best Quality must be selected from the Media drop-down

list on the Paper/Quality tab to enable printing in maximum DPI.

7. Click the Advanced button.

8. In the Printer Features area, select Yes from the Print in Max DPI drop-down list.

9. Select Paper Size from Paper/Output drop-down menu.

10. Click OK to close the advanced options.

11. Confirm Orientation on Layout tab, then click OK to print.

Print using the maximum dpi 13

Chapter 3

14 Print

4 Paper basics

You can load many different types and sizes of paper in the HP All-in-One, including letter or A4 paper, photo paper, transparencies, and envelopes.

This section contains the following topics:

Load media