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Table of contents
1 Introduction
Using this guide.................................................................................................................................2
Using your printer is organized into the following chapters.
Introduction
This chapter provides a brief introduction to the printer and its documentation for new users.
How do I ...
These chapters help you to carry out various procedures such as loading media or changing an ink
cartridge. Many of these procedures are illustrated with drawings.
The problem is ...
These chapters help you to solve problems that may occur while printing.
Tell me about ...
These chapters contain reference information, including the specifications of the printer, and the part
numbers of media types, ink supplies, and other accessories.
Index
In addition to the table of contents, there is an alphabetical index to help you to find topics quickly.
The printer's main components [9000s]
The following front and rear views of the printer illustrate the main components.
2Chapter 1 IntroductionENWW
Front view
1.Printer front panel
2.Heater front panel
3.Ink supply station
4.Media hub
5.Wheel lock
6.Media pressure lever
7.Media load lever
8.Media End (ME) lever
9.Roll
Introduction
ENWWThe printer's main components [9000s]3
Introduction
Rear view
1.Printer power socket
2.Printer power on/off switch
3.Rear cover
4.USB port
5.Not used
6.Media output
7.Waste ink bottle
8.100 V / 200 V alternation switch
9.Heater power on/off switch
10. Heater power socket
11. Cap cover
12. Wiper cover
13. Printer Online — Cancel keys
14. Fan guard lever
15. Printhead height lever
The heaters
The printer includes three heaters for fixing and stabilizing the printed image on the media. Each heater
is controlled separately.
4Chapter 1 IntroductionENWW
1. Front heater (preheats the media)
2. Print heater (fixes the ink on to the media)
3. Rear heater (dries the ink and stabilizes the printed image)
4. Media roll
5. Pressure roller
6. Grid roller
7. Carriage
8. Rear cover
WARNING! Do not touch heater surfaces in the paper path. This may cause burns.
Introduction
The printer's front panel
Your printer's front panel is located on the front of the printer, on the right-hand side. It has the following
important functions:
●It must be used to perform certain operations, such as loading and unloading media.
It can display up-to-date information about the status of the printer, the ink cartridges, the
●
printheads, the media, etc.
●It can provide guidance in using the printer.
ENWWThe printer's front panel5
Introduction
It displays warning and error messages when appropriate.
●
●It can be used to change the values of printer settings, changing the operation of the printer.
The front panel has the following components:
1.The LEDs light, flash, or turn off to indicate the status of the printer.
A. The green Data LED shows the data reception state.
Flashing: data are being received from the computer
●
Off: nothing is being received from the computer
●
B. The orange Error LED indicates whether an error has occurred.
On: an error has occurred
●
●Flashing: warning state (take-up reel time-out error)
●Off: normal (no error has occurred)
C. The green Ink LED shows the status of the ink cartridges.
●On: all ink cartridges are present
●Flashing: ink is running out in at least one cartridge
Off: no ink (ink has run out in at least one cartridge)
●
D. The green Media LED shows whether media is loaded.
●On: media is loaded (roll or cut sheet)
●Off: no media is loaded
6Chapter 1 IntroductionENWW
E. The green Online LED indicates whether the printer is online.
●On: online
●Flashing: online pause mode
Off: offline
●
2.The keys set printer functions.
●The ONLINE key switches the printer online or offline and provides access to the front panel
menu groups.
●The SHIFT key is used to switch between the menu groups.
●The CANCEL key cancels an input parameter.
The OK key selects a menu or enters a parameter.
●
●The four arrow keys select a menu or select menu options (selection, number up/down).
3.The Power key turns the printer on and off.
4.The LCD displays information and menus.
Introduction
ENWWThe printer's front panel7
Basic printer operations and keys
Introduction
To enable menu operations:
1.Enter the offline mode by pressing the ONLINE key.
2.When the printer enters the offline mode, a menu group screen is displayed.
Menu group selection:
●Select a menu group using the ▲, ►, ▼, and ◄ keys.
●Switch between menu group screens with the SHIFT key.
To access a menu, use the arrow key that corresponds to the menu group you want to access.
To switch to the next menu group, press SHIFT.
To switch to the next menu group, press SHIFT.
If you select a menu in the menu groups, you will then be able to select an option or submenu:
▲ and ▼ keys: change between menus at the same level.
●
◄ key: return to menu group selection.
●
●OK key: select a submenu or option so that parameters can be changed.
Setting or changing parameters:
▲ and ▼ keys: switch between parameters, or increase or decrease a selected value.
●
◄ and ► keys: change the digit you need to modify when entering a value.
●
Setting a parameter or canceling:
●OK key: sets a parameter.
●CANCEL key: cancels an input parameter value and returns to the submenu/option selection.
8Chapter 1 IntroductionENWW
The heater's front panel
The heater's front panel is located on the front of the printer, on the left-hand side. The heater front
panel displays the settings for the Front, Print, and Rear heaters. It can also be used to control the
temperature settings.
1.The display screen at the top of the panel shows the target temperature and the current
temperature of each heater.
2.The three On/Off switches turn the three heaters on or off. The three pairs of ▲ or ▼ keys can be
used to raise or lower the target temperatures of the heaters.
Introduction
ENWWThe heater's front panel9
Defining heater parameters
Introduction
1.On the heater front panel press the ON/OFF key, and the ▲ and ▼ keys at the same time to enter
the parameter setup mode.
2.Select a setup parameter using the ▲ and ▼ keys on the heater front panel and press the ON/
OFF key on the heater front panel to modify the setup item displayed.
3.Use the ▲ and ▼ keys to select the value and press the ON/OFF key to confirm.
NOTE If you have selected an incorrect setup value, you can press the ON/OFF key
again to cancel the setting and repeat from step 2.
4.To exit the parameter setup mode, scroll to the EXIT option and press the ON/OFF key to select YES.
5.Press the ON/OFF key on the heater front panel to confirm.
Safety precautions
The following symbols are used in this manual to ensure the proper use of the printer and to prevent the
printer from being damaged. Follow the instructions marked with these symbols.
WARNING! Failure to follow the guidelines marked with this symbol could result in serious
personal injury or death.
CAUTION Failure to follow the guidelines marked with this symbol could result in minor
personal injury or damage to the product.
General warnings
Use the power supply voltage specified on the nameplate. Avoid overloading the printer’s electrical
●
outlet with multiple devices.
Be sure the printer is well-grounded. Failure to ground the printer may result in electrical shock,
●
fire, and susceptibility to electromagnetic interference.
Do not disassemble or repair the printer yourself. Do not reinstall the printer in a new location. Call
●
your local HP Service Representative for service.
10Chapter 1 IntroductionENWW
Use only the electrical cord supplied by HP with the printer. Do not damage, cut, or repair the
●
power cord. A damaged power cord has risk of fire and electric shock. Replace a damaged power
cord with an HP-approved power cord.
Do not allow metal or liquids (except those used in HP Cleaning Kits) to touch the internal parts of
●
the printer. Doing so may cause fire, electric shock, or other serious hazards.
Power OFF the printer and unplug the power cable from the power outlet in any of the following
●
cases:
When placing your hands inside the printer.
●
●If there is smoke or an unusual smell coming from the printer.
●If the printer is making an unusual noise not heard during normal operation.
A piece of metal or a liquid (not part of cleaning and maintenance routines) touches internal
●
parts of the printer.
During an electrical (thunder/lightning) storm.
●
During a power failure.
●
●Inks used in the printer and liquids in the HP Cleaning kits contain an organic solvent (ethylene
glycol monobutyl ether acetate, CAS No. 112-07-2). Observe all local, state, and federal
regulations related to the handling, use, storage, and disposal of organic solvents.
●Ink and fluids used in the Cleaning Kits are combustible. Do not use or store within 8 meters (25
feet) of open flames, sparks, or other sources of ignition.
●Do not operate printer within 8 meters (25 feet) of open flames, sparks, or other sources of ignition.
Do not smoke within 8 meters (25 feet) of the printer.
●Install and operate the printer in a well-ventilated area.
●The printer installation must meet local, state, and federal regulations on the emissions of volatile
organic compounds in the workplace. It is the responsibility of the user to comply with these
regulations. HP recommends that installations use an ink vapor extraction and exhaust system or
an HP Air Purification System. Before installing a system exhausting ink vapors to the outside
atmosphere, consult with your local air quality control authorities. It is your responsibility to comply
with all local, state, and federal air pollution control regulations and building codes.
Avoid contact between ink and skin, eyes, and clothing.
●
Immediately wash skin with soapy water.
●
●Remove clothing soaked with ink from contact with skin.
Use an approved eye wash station if ink is splashed into eyes and consult a doctor if
●
necessary.
If an approved eye wash station is unavailable, flush eyes with cold water and consult a
doctor if necessary.
Do not swallow ink. If swallowed, do not induce vomiting, but seek immediate medical attention.
●
●Keep ink cartridges, cleaning kits, and waste ink bottles out of the reach of children.
●Be sure all operators are trained in the use of emergency equipment such as eye wash stations
and fire extinguishers and know where they are located.
Introduction
ENWWSafety precautions11
Introduction
General cautions
●Handle media rolls with care. They can be heavy and difficult to move in confined spaces. In some
cases, two people should move and install media rolls. Dropping a media roll could cause personal
injury or damage to the printer.
●Allow and maintain adequate space around printer for immediate access to safety equipment such
as eye wash stations, fire extinguishers, glove and safety glass dispensers, and fireproof waste
storage containers.
●Treat any media, used cleaning and maintenance supplies, and wipes soaked with ink as
combustible materials. Handle and dispose of properly.
●If an Air Purification System is installed, allow adequate space for exhaust hoses from the printer.
Locate these hoses and the Air Purification System so that they do not pose a trip hazard or
interfere with the operation of the printer such as loading and unloading media, replacing ink
cartridges, inspecting and replacing the waste ink bottle.
●Always hold the power cord by the plug when connecting and disconnecting from the power outlet.
Never pull on the cord because this may damage it and create risk of fire and electric shock.
●Do not touch heater surfaces in the paper path. This may cause burns.
In order to ensure the safe operation of the printer, heed all of the cautions and warnings contained
throughout this manual.
12Chapter 1 IntroductionENWW
Handling precautions
These precautions are recommended to avoid damage to your printer and its components.
Power supply
●Use the power supply voltage specified on the nameplate.
●Check the printer electrical outlet for proper polarity and grounding before connecting printer.
Failure to do so may result in fire and electric shock hazards.
●Be sure the printer is well-grounded. Failure to ground the printer may result in electrical shock,
fire, and susceptibility to electromagnetic interference.
●Avoid overloading the printer’s electrical outlet with multiple devices.
Use only the electrical cord supplied by HP with the printer.
●
Printer
Wipe the printer clean with a soft cloth. A cloth moistened with a neutral detergent may be used.
●
Do not allow liquid to enter the printer. This may create risk of fire and electrical shock and cause a
malfunction. Do not clean the printer with benzene or paint thinner. This may damage the paint.
Never touch the printhead nozzles. They can be easily damaged or clogged.
●
Regular inspection and maintenance
●Clean the capping unit and wiper blade every day.
●Check the moisture of the wiper sponge every day.
Store the ink system when leaving the printer for a long time (two weeks or more with the power off).
●
Clean and charge the ink system before printing when leaving the printer for a long time.
●
Consumables
Ink inside the ink cartridge is combustible. Do not expose or store near open flames, sparks, or
●
other sources of ignition.
HP ink cartridges must be installed before the “Install By” date printed on the cartridge. Use of the
●
ink cartridge 3 months beyond the “Install By” date may cause deterioration in print quality or a
printer malfunction.
Do not disassemble the ink cartridges. Ink cartridges are intended for single use only.
●
●Avoid contact between ink and skin, eyes, and clothing.
●Immediately wash skin with soapy water.
Remove clothing soaked with ink from contact with skin.
●
Use an approved eye wash station if ink is splashed into eyes and consult a doctor if
●
necessary.
If an approved eye wash station is unavailable, flush eyes with cold water and consult a
doctor if necessary.
Introduction
ENWWHandling precautions13
Introduction
Use only an HP waste ink bottle. The bottle must be installed according to instructions or waste ink
●
may overflow. An HP waste ink bottle must always be installed before turning the printer ON.
Automatic and manual service cycles produce waste ink that must be contained in an HP waste ink
bottle. Do not remove the cap from its tether to the HP waste ink bottle. The cap is needed to
properly seal the HP waste ink bottle for disposal. Keep the HP waste ink bottle upright. Do not
place on tables or shelves where it could fall. Waste ink is combustible. Keep an HP waste ink
bottle containing waste ink away from open flames, sparks, or other sources of ignition. The level
in the HP waste ink bottle must be checked by visual inspection to prevent overflow. If the waste
ink level is above the indication line, the bottle must be replaced with an empty HP waste ink bottle.
Place a sheet of paper under the HP waste ink bottle on the floor when removing a bottle
●
containing waste ink. This will help clean up any ink spills. If soaked with ink, treat the paper as a
combustible material and dispose of properly.
●Do not store HP ink cartridges in direct sunlight. Store HP ink cartridges in a cool, dry place. This
prevents deterioration of the ink during storage.
14Chapter 1 IntroductionENWW
2How do I perform basic operations?
Connect to a computer
●
●Turn the power on/off
Connect to a computer
This section describes system configuration and cable connection procedures.
NOTE Before connecting or disconnecting the USB cable, turn the printer OFF.
Choose the system configuration
The following connections are possible.
1.Printer
2.USB interface
3.Printer server (RIP)
Connection procedure
NOTE Before you connect the USB cable, you should ensure that the RIP is installed so that
the printer can be detected by your operating system. Refer to the instructions that came with
your RIP for installation instructions.
operations?
How do I perform basic
Connect a USB cable as follows:
1.Disconnect the USB cable from the rear of your printer if it is already connected.
2.Turn the printer off at the front panel.
3.Power off the printer using the power switch at the rear.
4.Connect a USB cable to the USB connector at the rear of the printer.
5.Connect a USB cable to the USB connector at the rear of the computer.
6.Power on the printer using the power switch at the rear.
7.Turn the printer on at the front panel.
8.On your computer, select the printer.
ENWWConnect to a computer15
Turn the power on/off
WARNING! Use the power supply voltage specified on the nameplate.
Be sure the printer is well-grounded. Failure to ground the printer may result in electrical
shock, fire, and susceptibility to electromagnetic interference.
CAUTION Always hold the power cord by the plug when connecting and disconnecting from
the power outlet. Never pull on the cord because this may damage it and create risk of fire and
electric shock.
How do I perform basic
operations?
Turn on the printer
1.Turn off (0) the printer switch on the left rear of the printer, and plug one end of the supplied power
cable into the socket of the printer. Insert the other power plug of the cable into an electrical outlet.
WARNING! Avoid overloading the printer’s electrical outlet with multiple devices. Use
only the electrical cord supplied by HP with the printer. Do not damage, cut, or repair the
power cord. A damaged power cord has risk of fire and electric shock. Replace a
damaged power cord with an HP-approved power cord.
1. Printer switch
2. Power socket
16Chapter 2 How do I perform basic operations?ENWW
2.Turn on (1) the printer switch on the left rear of the printer.
1. Printer switch
2. Power socket
operations?
How do I perform basic
ENWWTurn the power on/off17
3.Press the POWER ON/OFF key on the front panel.
How do I perform basic
operations?
1. POWER ON/OFF key
When you press power on, the printer performs a power-on self-diagnostic test and the following
message is displayed on the front panel.
(If a 64" paper roll is loaded).
When you turn the printer power on, the heater front panel display turns on. Turn on the heater
power on/off switch at the rear of the printer to use the heater.
When the heater power is off, the following message is displayed on the heater front panel.
NOTE Only turn off the printer while PRINTER READY is displayed on the front panel
except in an emergency. Do not turn off the printer while INITIALIZING or
PH.RECOVERY is displayed on the front panel to avoid ink drops and damage to the
printhead.
18Chapter 2 How do I perform basic operations?ENWW
Turn on the heater
▲
Turn on the heater by pressing the power switch on the right rear of the printer.
1. Heater switch
NOTE Use the heater switch on the right rear of the printer only when turning the printer off
completely for removal, installation, or servicing.
Turn the power off
Turn off the printer
WARNING! The printer has an internal clock which allows it to wash the printheads
automatically, flushing some ink through the printhead, which keeps the printheads in good
condition. This is done after the first 20 hours without printing and every 3 days. If the printer is
switched off for a long period, this process does not happen. If the ink does not flow through
the printheads from time to time, the ink will dry inside the nozzles, reaching a point where it is
impossible to recover them and the printhead will fail. This will mean an expensive printhead
replacement.
Automatic maintenance and cleaning will not be performed even if you turn off the printer at
the front panel. The printer power switch on the rear of the printer should be used only when
the printer is turned off to move it, to connect it to a computer, or to install or maintain printer
parts.
CAUTION If you need to leave the printer unattended for any reason, ensure that the printer
is on, the ink cartridges are full, and the waste ink bottle is empty, so that automatic
maintenance (performed after the first 20 hours without printing and every 3 days) can be
completed successfully for the time you are not present. If needed, install new ink cartridges.
The ink cartridges that you replace can be reused when you return to your printer, if they still
contain ink.
operations?
How do I perform basic
ENWWTurn the power on/off19
How do I perform basic
operations?
WARNING! Turn the printer off and unplug the power cable from the power outlet in any of
the following cases;
when placing your hands inside the printer, if there is smoke or an unusual smell coming from
the printer, if the printer is making an unusual noise not heard during normal operation, a piece
of metal or a liquid (not part of cleaning and maintenance routines) touches internal parts of
the printer, during an electrical (thunder/lightning) storm, during a power failure.
CAUTION Always hold the power cord by the plug when connecting and disconnecting from
the power outlet. Never pull on the cord because this may damage it and create risk of fire and
electric shock.
Turn off the power by pressing the power on/off key on the front panel for a couple of seconds.
▲
The front panel displays the message above to indicate that a shutdown process is in progress. After
the process ends, the power is turned off.
If you intend to turn the printer off for a short time, you can avoid the printhead wash operation by
pressing the power on/off key while pressing the CANCEL key.
The printhead wash operation is recommended.
CAUTION The printer power switch on the rear of the printer should only be used when the
printer is turned off to move it, connect it to a computer, or to install or maintain printer parts.
Turn off the power on/off switch, wait for at least ten seconds, then turn it on again.
The printer washes the printheads 20 hours after the last printing process and every 3 days.
We recommend that the printer power is left on.
Turn off the heater
▲
Turn off the heater by pressing the on/off keys on the heater front panel.
Under normal conditions of use, you do not need to turn off the heater using the heater power
switch on the rear of the printer.
20Chapter 2 How do I perform basic operations?ENWW
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