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Edition 1, 4/2007
Table of contents
1 Overview
What is an embedded Web server? .................................................................................................... 1
Features .............................................................................................................................. 1
HP Web Jetadmin and the HP Embedded Web Server ...................................................... 2
System requirements ........................................................................................................................... 2
Opening the HP Embedded Web Server ............................................................................................. 2
Login and logoff .................................................................................................................................... 4
To log in as an administrator ............................................................................................... 4
To log off as an administrator ............................................................................................. 4
Navigating through the HP Embedded Web Server ............................................................................. 5
2 Viewing product status from the HP EWS Information screens
Device Status ...................................................................................................................................... 8
E-mail Server ...................................................................................................................................... 28
To turn on the AutoSend feature ....................................................................................... 38
General Security ................................................................................................................................. 39
Edit Other Links .................................................................................................................................. 41
Adding a link ...................................................................................................................... 42
Removing a link ................................................................................................................. 42
ENWWiii
Device Information ............................................................................................................................. 43
Language ........................................................................................................................................... 44
Date & Time ....................................................................................................................................... 45
Date/Time Format .............................................................................................................. 46
Wake Time ......................................................................................................................................... 48
Restrict Color ...................................................................................................................................... 49
Using the Restrict Color screen with a product .................................................................. 51
4 Managing network operation from the Networking screens
hp instant support ............................................................................................................................... 56
How hp instant support works ............................................................................................ 57
Information you can get from hp instant support ............................................................... 57
Shop for Supplies ............................................................................................................................... 57
Product Support ................................................................................................................................. 58
Show Me How .................................................................................................................................... 59
My Service Provider and My Service Contract ................................................................................... 59
Index ................................................................................................................................................................... 60
ivENWW
List of tables
Table 1-1 HP Embedded Web Server ................................................................................................................ 5
Table 2-1 Device Status ..................................................................................................................................... 8
Table 3-6 General Security .............................................................................................................................. 39
Table 3-7 Edit Other Links ................................................................................................................................ 41
Table 3-8 Language ......................................................................................................................................... 44
Table 3-9 Date & Time ..................................................................................................................................... 45
Table 3-10 Wake Time ..................................................................................................................................... 48
Table 3-11 Restrict Color ................................................................................................................................. 50
Table 3-12 Restrict Color – COLOR IF ALLOWED .......................................................................................... 52
Figure 3-8 General Security screen ................................................................................................................. 39
Figure 3-9 Edit Other Links screen ................................................................................................................... 41
Figure 3-10 Device Information screen ............................................................................................................ 43
Figure 3-11 Language screen .......................................................................................................................... 44
Figure 3-12 Date & Time screen ...................................................................................................................... 45
Figure 3-13 Date/Time Format screen ............................................................................................................. 46
Figure 3-14 Date & Time - clock drift correction screen ................................................................................... 46
Figure 3-15 Wake Time screen ........................................................................................................................ 48
Figure 3-16 Restrict Color screen .................................................................................................................... 50
Figure 3-17 Restrict Color screen - COLOR IF ALLOWED option ................................................................... 52
Figure 5-1 Device Information screen .............................................................................................................. 56
viENWW
1Overview
What is an embedded Web server?
A Web server provides an environment in which Web programs can run, in much the same way that an
operating system, such as Microsoft® Windows®, provides an environment in which programs can run
on your computer. A Web browser, such as Microsoft Internet Explorer, Apple Safari, or Mozilla Firefox,
can show output from a Web server.
An embedded Web server resides on a hardware product (such as a printer) in the firmware, rather than
as software that is loaded on a network server.
The advantage of an embedded Web server is that it provides an interface to the product that anyone
who has a network-connected computer and a standard Web browser can open and use. No special
software needs to be installed or configured.
With the HP Embedded Web Server (HP EWS), you can view product status information, change
settings, and manage the product at your computer.
Overview
Features
You can use the HP EWS to view product and network status and to manage printing functions from
your computer, rather than at the product control panel. With the HP EWS, you can perform these tasks:
●
●
●
●
●
●
●
●
NOTE In this guide, the terms "product" and "device" are used interchangeably. When products
or devices are discussed in this guide, the information pertains to HP LaserJet printers or
multifunction peripherals (MFPs), or HP Digital Senders. For specific information about the
features that your printer, MFP, or digital sender supports, see the documentation that came with
your product.
Upload firmware updates.
View control-panel messages and product-status information.
Determine the remaining life for all supplies and configure specific ordering information for supplies.
Gain access to the product's technical support page.
Gain access to specific support for recent product events.
Add up to five additional links or customize links to other Web sites.
View and change product configuration, such as tray configurations.
View and change network configuration.
View and print information pages, such as the Configuration page.
●
ENWWWhat is an embedded Web server?1
Overview
HP Web Jetadmin and the HP Embedded Web Server
Receive alerts about product events, such as when the product is low on supplies, through e-mail.
●
Set up four different destination lists for each user (administrators and service), with up to 20
recipients on each of the four lists.
Select the language in which to display the HP EWS screens.
●
Print to an HP product without having to install the product print driver.
●
Conserve energy by scheduling the product sleep delay so that the product will go into sleep mode
●
after a period of time of not being used.
Schedule wakeup times for each day so that the product has finished initializing and calibrating by
●
the time it is to be used.
Send product configuration and supplies usage information periodically to your service provider.
●
HP Web Jetadmin is a Web-based system management tool that you can use with a Web browser. The
HP EWS and HP Web Jetadmin work together to meet all of your product-management needs. You can
use the software to install and manage networked products effectively. Network administrators can
manage networked products remotely, from practically anywhere.
The HP EWS provides a simple, easy-to-use solution for one-to-one product management in
environments that have a limited number of products. However, in environments that have several
products, you might want to use HP Web Jetadmin to manage groups of products. With HP Web
Jetadmin you can discover, manage, and configure multiple products simultaneously.
HP Web Jetadmin is available from HP online support (HP Web Jetadmin
webjetadmin).
System requirements
In order to use the HP EWS, you must have the following components:
A supported Web browser. Browsers that support embedded Web servers include (but are not
●
limited to) the following:
Konqueror 3.5 or later
●
Microsoft Internet Explorer 6.0 or later
●
Mozilla Firefox 1.0 or later
●
Opera 9.0 or later
●
Safari 1.0 or later
●
A transmission control protocol/Internet protocol-based (TCP/IP-based) network connection.
●
An HP Jetdirect print server (embedded or enhanced input/output [EIO]) installed in the product.
●
Opening the HP Embedded Web Server
www.hp.com/go/
Use the following procedure to open the HP EWS.
2Chapter 1 OverviewENWW
NOTE You cannot view the HP EWS screens from outside of a firewall.
1.Open a supported Web browser.
2.In the Address or Go to field, type the IPv4 or IPv6 TCP/IP address, the host name, or the
configured host name that is assigned to the product. See the following examples.
If you do not know the TCP/IP address for the product, you can find it by using the control-panel menu
or by printing a configuration page. For instructions, see the user guide that came with your product.
Overview
ENWWOpening the HP Embedded Web Server3
Overview
Login and logoff
To log in as an administrator
The HP EWS has screens that can be used to view product information and change configuration
options. The screens that appear, and the settings on them, vary according to how you gain access to
the HP EWS: as a general user, an information technology (IT) administrator, or a service provider.
These passwords can be customized by an IT administrator or a service provider.
In a password-protected HP EWS, only the Information tab is available to users who do not log in by
using the password. If no password has been set (which is the default), all of the tabs are visible.
If a password has been set, you must log on as an IT administrator or a service provider to gain access
to the protected HP EWS tabs (Settings and Networking).
NOTE For information about changing passwords as an IT administrator, see General
Security. If you are a service provider, see your product service guide.
Use the following procedure to log in to the HP EWS as an administrator.
1.After you open the EWS, click the Log In link in the upper-right corner of the screen.
The Enter Network Password dialog box appears, as shown in the following illustration. The
appearance of the login screen might vary, depending on your operating system and browser.
Figure 1-1 Enter Network Password dialog box
2.Type admin for the user name, type your password, and then click OK.
To log off as an administrator
Use the following procedure to log off.
1.Click the Log Off link.
2.To complete the logoff, close the browser.
4Chapter 1 OverviewENWW
CAUTION If you do not close the browser, the connection to the product HP EWS continues to
run and could pose security risks.
Navigating through the HP Embedded Web Server
To navigate through the HP EWS screens, click one of the tabs (such as Information or Settings), and
then click one of the menus on the navigation bar that is located on the left side of the screen.
The following illustration and table provide information about the HP EWS screens.
NOTE The appearance of the HP EWS screens might differ from the illustrations in this user
guide, depending on the product features and the settings that your IT administrator has
established.
Overview
Figure 1-2 Sample HP EWS screen
Table 1-1 HP Embedded Web Server
CalloutHP EWS
screen feature
1Product nameView the product name.
2Product TCP/IP
address
DescriptionMore information
View the Internet protocol (IP) address for the
product.
ENWWNavigating through the HP Embedded Web Server5
Table 1-1 HP Embedded Web Server (continued)
Overview
CalloutHP EWS
screen feature
3Tabs
4MenusDifferent on each tab Click a tab to show the
5Other Linkshp instant supportConnect to a set of Web
DescriptionMore information
Information tabView information about the
product. You cannot
configure the product
using the screens on this
tab.
Settings tabUse the features on this
tab to configure the
product.
Networking tabView network status and
configure the network
settings.
menus.
resources that help solve
problems and describe the
additional services that
are available for your
HP product.
Shop for SuppliesUse the Internet to order
genuine HP supplies for
your HP product.
See Viewing product status from the
HP EWS Information screens.
See Configuring the product from the
Settings screens.
See Managing network operation from
the Networking screens.
Using the Other Links as a
See
●
resource.
See
●
●
●
hp instant support.
See
Product Support.
See
My Service Provider and My
Service Contract.
Product SupportUse product-specific help
Show Me HowView step-by-step
6Log In/Log OffDifferent for each
type of user
7ScreenDifferent for each
menu item
from the HP Web site to
solve a problem.
instructions for performing
printer tasks and solving
problems.
Log in as an IT
administrator or service
provider.
Click a menu item to show
a screen.
See Login and logoff.
See
●
●
●
Viewing product status from
the HP EWS Information screens.
See
Configuring the product from
the Settings screens.
See
Managing network operation
from the Networking screens.
6Chapter 1 OverviewENWW
2Viewing product status from the
HP EWS Information screens
The screens available from the Information tab are for informational purposes only; you cannot
configure the product from these screens. To configure the product through the HP EWS, see
Configuring the product from the Settings screens.
NOTE Some products do not support all of these screens.
Information
ENWW7
Information
Device Status
Use the Device Status screen to view the current status of the product. The following illustration and
table describe how to use this screen.
Figure 2-1 Device Status screen
Table 2-1 Device Status
CalloutArea on the screenInformation or capability that the area provides
1HP EWS tabs and
menus
2StatusShows the device status (the same information that appears on the control-panel
3Control-panel buttonsUse these control-panel buttons just as you would at the product. To select which
4SuppliesShows the percentage of life remaining for each supply.
5Supplies DetailsOpens the Supplies Status screen, where you can view information about product
6MediaShows the status and configuration information for the input trays and output bins.
7Change SettingsOpens the Other Settings screen, where you can change the paper-type settings.
For more information, see Navigating through the HP Embedded Web Server.
display).
control-panel buttons appear on this screen, go to the General Security screen on
the Settings tab.
supplies.
The media status is OK until the tray is completely empty. When the tray is empty,
the status is Empty.
8Chapter 2 Viewing product status from the HP EWS Information screensENWW
Configuration Page
Use the Configuration Page screen to view current product settings, help troubleshoot problems, and
verify the installation of optional accessories such as dual inline memory modules (DIMMs). The
following illustration and table describe how to use this screen.
Information
Figure 2-2 Configuration Page screen
ENWWConfiguration Page9
Table 2-2 Configuration Page
CalloutArea on the screenInformation or capability that the area provides
1HP EWS tabs and menusFor more information, see Navigating through the HP Embedded Web
Server.
Information
2Printer InformationLists the serial number, version numbers, and other information for the
3Installed Personalities and
Options
4Color DensityLists the cyan, magenta, yellow, and black (CMYK) values for highlights,
5Calibration InformationLists the last color-plane registration (CPR) page count, the last CPR
device.
Lists:
Version and TCP/IP address for all network devices connected to
●
the product (Jetdirect or internal Jetdirect)
All of the printer languages that are installed (such as printer
●
command language [PCL] and PostScript® [PS])
Options that are installed in each DIMM slot and EIO slot
●
USB devices that can be connected to a printer used as a host USB
●
controller, such as mass storage devices, card swipes, or keypads
midtones, and shadows.
page-count date, the last page count (in engine cycles) for DMAX/
DHALF, and the last DMAX/DHALF page-count date.
Color plane registration occurs when new print cartridges are installed
to compensate for any slight variations that might occur in cartridge
circumference.
DMAX is a density calibration of each print cartridge color at 100%
coverage; DHALF is also a density calibration of each print cartridge
color, but as a halftone instead of a full color. During halftone printing,
the dots of toner are spread out, and coverage of the toner is less than
100%.
6MemoryLists the memory information, PCL Driver Work Space (DWS), and
resource saving information.
7Event LogLists the number of active entries in the Event Log and the Event Log
total capacity.
8SecurityLists the status of the control-panel lock, disk write-protect options, and
9Paper Trays and OptionsLists the size and type of media that is specified for each of the trays in
direct-connect (USB or parallel) ports.
You can change the status of the Direct Connect ports on the General
Security screen under the Settings tab by selecting or clearing the
Disable Direct Ports check box.
the product. If a duplexing unit or any paper-handling accessories are
installed on the product, information about those devices is also listed
here.
10Chapter 2 Viewing product status from the HP EWS Information screensENWW
Supplies Status Page
The Supplies Status screen shows more detailed supplies information and provides part numbers for
genuine HP supplies. (It is helpful to have the part numbers available when ordering supplies.) The
following illustration and table describe how to use this screen.
Information
Figure 2-3 Supplies Status Page screen
ENWWSupplies Status Page11
Table 2-3 Supplies Status Page
CalloutArea on the screenInformation or capability that the area provides
1HP EWS tabs and menusFor more information, see Navigating through the HP Embedded Web
Server.
Information
2Shop for Supplies linkUse this feature to connect to a Web page that facilitates online ordering of
supplies from a reseller of your choice.
3Print Cartridge InformationIf available, this lists the percent of life remaining and the estimated number
of pages remaining before the supply is empty; the total number of pages
that have been processed with the supply; the supply serial number and
HP part number; and an indication of whether or not the supply has reached
the low status.
If the Override at Out option has been enabled at the product control panel,
a message appears, when the supply is exhausted, stating that the
cartridge was used with the override setting.
NOTE If a non-HP supply is used, information about the device
might not be available. In addition, a warning message about the
risks associated with using non-HP supplies could appear on the
screen. No further information about the status of the supply will
be available.
12Chapter 2 Viewing product status from the HP EWS Information screensENWW
Event Log Page
The Event Log Page screen shows the most recent product events, including jams, service errors, and
other printer errors. The following illustration and table describe how to use this screen.
Figure 2-4 Event Log Page screen
Information
Table 2-4 Event Log Page
CalloutArea on the screenInformation or capability that the area provides
1HP EWS tabs and menusFor more information, see Navigating through the HP Embedded Web
Server.
2NumberLists the order in which the errors occurred. The last error to occur has the
highest number.
3Date and TimeLists the date and time for each event logged.
4Engine CyclesShows the number of engine cycles that the product had completed when the
error occurred. The product completes one engine cycle for every Letter/A4size page side that it prints or copies.
5Current Engine CyclesShows the number of engine cycles that the product has completed to date.
6EventShows the internal event code for each event.
7FirmwareDisplays the firmware version that was in place when the event occurred on
the printer.
8Description or PersonalityShows a brief description of some events.
9Product Support linkProvides access to the HP support Web site for product-specific
troubleshooting information.
ENWWEvent Log Page13
Information
Usage Page
The Usage Page screen gives a page count for each size of media that has passed through the product,
as well as the number of duplexed pages. The total is calculated by multiplying the sum of the print count
values by the Units value.
The information on this screen can be used to determine how much toner or paper to keep on hand.
The following illustration and table describe how to use this screen.
14Chapter 2 Viewing product status from the HP EWS Information screensENWW
Information
Figure 2-5 Usage Page screen
ENWWUsage Page15
Table 2-5 Usage Page
CalloutArea on the screenInformation or capability that the area provides
1HP EWS tabs and menusFor more information, see Navigating through the HP Embedded Web
Server.
Information
2Usage Totals (equivalent)Indicates the types of pages that have been printed, the number of single-
3UnitsA unit is equal to a standard A4-size (letter-size) page. All other page sizes
4Duplex 1 Image“Duplex 1 image” refers to pages that are printed as part of a duplexed print
5Print Modes & Paper Path Usage
(actual)
6Historical Printer CoverageIndicates the average amount of toner that is used on each printed page.
sided pages that have been printed, the number of duplexed pages that
have been printed, and the total number of pages that have been printed.
are referenced in relation to this standard size. An A4-size (letter-size) page
printed on both sides counts as 2 units.
job, but which are blank on the second side.
Indicates the different print modes that have been used for color and
monochrome (black-and-white) print jobs.
16Chapter 2 Viewing product status from the HP EWS Information screensENWW
Diagnostics Page
The Diagnostics Page screen provides information about calibration, color density, and parameters.
Information
Figure 2-6 Diagnostics Page screen
Table 2-6 Diagnostics Page
CalloutArea on the screenInformation or capability that the area provides
1Calibration
Information
Lists the last color-plane registration (CPR) page count, the last CPR page-count date,
the last page count (in engine cycles) for DMAX/DHALF, and the last DMAX/DHALF
page-count date.
ENWWDiagnostics Page17
Information
Table 2-6 Diagnostics Page (continued)
CalloutArea on the screenInformation or capability that the area provides
Color plane registration occurs when new print cartridges are installed to compensate
for any slight variations that might occur in cartridge circumference.
DMAX is a density calibration of each print cartridge color at 100% coverage; DHALF
is also a density calibration of each print cartridge color, but as a halftone instead of
a full color. During halftone printing, the dots of toner are spread out, and coverage of
the toner is less than 100%.
2Color DensityLists the cyan, magenta, yellow, and black (CMYK) values for highlights, midtones,
and shadows.
3ParametersFor color devices, specific engine settings related to the printing or
electrophotographic process are critical in identifying device status and function. The
electrophotographic parameters, which are used to detect, diagnose, and track printquality defects, appear in a 272-cell binary array that contains the settings registered
by the device engine. These registers also appear at the bottom of the DiagnosticsPage screen.
18Chapter 2 Viewing product status from the HP EWS Information screensENWW
Device Information
The Device Information screen shows the following information:
Printer name
●
Printer location
●
Asset number
●
Company name
●
Contact person
●
Product name
●
Printer model
●
Printer serial number
●
The product name, printer model, and printer serial number are generated automatically. You can
configure the other information on this screen from the Device Information screen on the Settings tab.
Figure 2-7 Device Information screen
Information
ENWWDevice Information19
Information
Control Panel Snapshot
The Control Panel Snapshot screen shows the product control-panel display as if you were standing
at the product. Because this view shows the product status, it can help you troubleshoot problems with
the product.
NOTE The appearance of the screen might vary, depending on your product.
Figure 2-8 Control Panel Snapshot screen
20Chapter 2 Viewing product status from the HP EWS Information screensENWW
Color Usage Job Log
NOTE The Color Usage Job Log screen is available only if it has been configured to appear
on the General Security screen under the Settings tab. Use the General Security screen to
disable the Color Usage Job Log screen if you do not want it to appear for security reasons.
For more information, see
Use the Color Usage Job Log to view usage details for the printer. The following illustration and table
describe how to use the Color Usage Job Log screen.
General Security.
Information
Figure 2-9 Color Usage Job Log screen
Table 2-7 Color Usage Job Log
CalloutArea on the screenInformation or capability that the area
provides
1HP EWS tabs and menusFor more information, see Navigating
2Printer InformationLists the serial number and name of the
3Usage TotalsSummarizes usage totals for all jobs,
4Job LogDisplays usage data for the selected
through the HP Embedded Web Server.
printer.
mono sides, color sides, and total
sheets.
page in the log. The Job Log empties
when you turn the product off.
If a hard disk is installed on your product,
the Job Log shows a maximum of 7,400
jobs. If a hard disk is not installed on your
ENWWColor Usage Job Log21
Information
Table 2-7 Color Usage Job Log (continued)
CalloutArea on the screenInformation or capability that the area
provides
product, the Job Log shows a maximum
of 32 jobs.
Click Previous or Next to move through
the log, or click the number of the page
you wish to see. The displayed data
changes as you move through the log.
5Clear Color Usage Job LogClick the Clear Job Log button to delete
the contents of the Color Usage Job Log.
22Chapter 2 Viewing product status from the HP EWS Information screensENWW
Print
NOTE The Print screen (and the Print menu on the left) is available only if it has been
configured to appear on the General Security screen under the Settings tab. Use the General
Security screen to disable the Print screen if you do not want it to appear for security reasons.
For more information, see
Use the Print screen to print print-ready files or to update your product firmware remotely.
You can use the Print screen to print one file at a time from a product that supports the HP EWS. This
feature is especially useful if you are a mobile user, because you do not have to install the product's
print driver in order to print; you can print anywhere at any time.
You can print print-ready files, such as documents that have been generated by using a "print to file"
driver option. Print-ready files commonly have file name extensions such as .PS (postscript), .PDF
(Adobe Portable Document Format), and .PRN (Windows print-ready File).
You can also use the Print screen to update your product firmware. This feature is especially useful
because you do not have to install additional software in order to update the product firmware. When
updated firmware files are available for your product, you can download them your product support Web
site:
www.hp.com/go/CLJCP3505_firmware
The following illustration and table describe how to use this screen.
General Security.
Information
Figure 2-10 Print screen
Table 2-8 Print page
CalloutArea on screenInformation or capability that the area provides
1HP EWS tabs and
menus
ENWWPrint23
For more information, see Navigating through the HP Embedded Web Server.
Information
Table 2-8 Print page (continued)
CalloutArea on screenInformation or capability that the area provides
2Device StatusShows the device status (the same information that appears on the Device Status
screen and the control-panel display).
3Choose FilePrints a file that is located on your laptop, computer, or a network file server.
Printing a file or updating firmware from the Print screen
Use the following procedure to print a file or update product firmware from the Print screen.
1.Select a file that resides on your machine or on your network, and then click the button under
Option 1 to browse to a file that you want to print.
2.Click Apply.
24Chapter 2 Viewing product status from the HP EWS Information screensENWW
3Configuring the product from the
Settings screens
Use the screens on the Settings tab to configure the product from your computer.
Configure Device
You can use the Configure Device screen to print device information pages and configure the device
remotely.
The menus on this screen are similar to the menus that are available at your device control panel. Some
of the device control-panel menus are not available from the HP EWS. See the documentation that came
with your device for more information about the different menus that your device supports.
The following illustration, table, and example procedure describe how to use this screen.
Figure 3-1 Configure Device screen
Table 3-1 Configure Device
CalloutArea on the screenInformation or capability that the area provides
1HP EWS tabs and
menus
For more information, see Navigating through the HP Embedded Web Server.
Settings
ENWWConfigure Device25
Table 3-1 Configure Device (continued)
CalloutArea on the screenInformation or capability that the area provides
2Select A MenuSHOW ME HOW menuSee step-by-step instructions for performing printer
tasks.
INFORMATION menuPrint device information pages, which provide details
about the device and its configuration.
PAPER HANDLING menuSet the type of media that is in each tray.
CONFIGURE DEVICE menu Configure the device to affect the device behavior. For
example, you can configure device personality
settings from this menu, such as print-quality settings
or destination bins.
DIAGNOSTICS menuGet information about the device that you can use to
troubleshoot problems.
Using the menus on the Configure Device screen
Settings
3
Plus sign (
)
Click the plus sign next to a menu, or click the menu itself, to see the submenus or
subentries.
The following procedure is provided only as an example. Similar procedures can be used to set other
menu items.
Follow these steps to print a configuration page (example procedure).
1.Click INFORMATION.
2.Select the check box for the information page that you want to view or print, and then click
Apply.
NOTE Print drivers and software programs frequently override selections that are made on
the Paper Handling menu. For more information, see the user guide that came with your product.
Any changes are reflected on the Device Status screen, the Configuration Page screen, and
the Paper Handling menu.
26Chapter 3 Configuring the product from the Settings screensENWW
Tray Sizes/Types
Use the Tray Sizes/Types screen to assign paper sizes and paper types for each tray on the product.
The following illustration and table describe how to use this screen.
Figure 3-2 Tray Sizes/Types screen
Table 3-2 Tray Sizes/Types
CalloutArea on the screenInformation or capability that the area provides
1HP EWS tabs and menus For more information, see Navigating through the HP Embedded Web Server.
2Tray Sizes and Tray
Types
Use these menus to select the default paper sizes and types for each tray on the
product.
Settings
ENWWTray Sizes/Types27
E-mail Server
Use the E-mail Server screen to configure e-mail settings for outgoing e-mail. Use the settings on this
screen to send and receive e-mail messages, including product alerts. The following illustration, table,
and procedures describe how to use this screen.
Figure 3-3 E-mail Server screen
Settings
Configuring outgoing e-mail
Table 3-3 E-mail Server
CalloutArea on the screenInformation or capability that the area provides
1HP EWS tabs and menusFor more information, see Navigating through the HP Embedded
Web Server.
2Outgoing e-mailConfigure outgoing e-mail if you intend to use the Alerts or
3Return E-mail AddressThis is the device's e-mail address that appears in device alerts.
4Enable SMTP AuthenticationIf your SMTP server requires authentication, type the credentials
AutoSend features. For more information, see
screen with a product .
For more information, see
here.
Configuring the return e-mail address.
Using the Alerts
You must configure outgoing e-mail if you intend to use the Alerts or AutoSend features.
1.Find the TCP/IP address or fully-qualified domain name of the simple mail transfer protocol (SMTP)
mail server on your network. The EWS uses the SMTP server TCP/IP address to relay e-mail
messages to other computers.
NOTE Your organization's network or e-mail administrator typically provides this
information
2.Select the Enable Outgoing E-mail check box.
28Chapter 3 Configuring the product from the Settings screensENWW
3.Type the SMTP server TCP/IP address or the fully-qualified domain name found in step 1 in the
SMTP Server text box.
4.Type the return e-mail address for the device (optional).
NOTE For information about configuring the return e-mail address for the device, see
Configuring the return e-mail address.
5.If the SMTP server requires authentication, select the Enable SMTP Authentication check box
and type the username and password (optional).
6.Click Apply to save the changes.
Configuring the return e-mail address
When you configure the return e-mail address on the E-mail Server page, you are configuring the
identity of the product. For example, if you type anyone@your.company.com in the Return E-mailAddress field, all e-mails sent out by the product will come from anyone@your.company.com. In this
example, anyone@your.company.com is the identity of the product.
Settings
ENWWE-mail Server29
Alerts
Settings
From the Alerts screen, IT administrators can set up the product to send problem and status alerts to
anyone through e-mail messages. When this function is configured, alerts are automatically triggered
about supplies, paper-path status, and other service and advisory information. More than one individual
can receive alerts, with each person receiving only specific alerts. For example, an administrative
assistant might be responsible for ordering print cartridges or fixing jams, and could receive advanced
warning when toner is low or a jam occurs. Similarly, the long-life supplies might be handled by an
external service provider, who could receive alerts about performing product maintenance, loading the
front or rear stapler, and similar needs.
NOTE With a permanent storage device installed, such as a hard disk, a user can create up to
four different destination lists, with up to 20 recipients on each list. (Without the permanent storage
device, a user can send alerts to only four e-mail addresses.)
By selecting the Select Control Panel Messages to Suppress option (available on the Alerts -
setup screen that appears when you press the New Destination List button), you can suppress the
Order Cartridge or Replace Cartridge supplies status messages on the control panel. The message
is suppressed at the control panel only if one or both of these alerts has first been selected to be received.
The following illustration, table, and procedures describe how to use this screen to edit, test, and delete
destinations and destination lists.
NOTE In order for e-mail alerts to function, outgoing e-mail must be enabled. To enable
outgoing mail, see
Configuring outgoing e-mail.
Figure 3-4 Alerts screen
Table 3-4 Alerts
CalloutArea on the screenInformation or capability that the area provides
1HP EWS tabs and menusFor more information, see Navigating through the HP Embedded Web Server.
30Chapter 3 Configuring the product from the Settings screensENWW
Table 3-4 Alerts (continued)
CalloutArea on the screenInformation or capability that the area provides
2Destination list summaryLists the current selections for each destination. The List Name field appears
only if a hard disk has been installed.
3EditClick this button to make changes to the destination or destination list.
4TestClick this button to send a test alert to the destination or destination list.
5DeleteClick this button to delete the destination or destination list.
6New Destination ListClick this button to define the settings for a new destination list for alerts.
Settings
ENWWAlerts31
Using the Alerts screen with a product
You can set up four different lists, with up to 20 recipients on each list.
The Alerts - setup screen that appears when you click either Edit or New Destination List looks similar
to the following illustration.
Settings
32Chapter 3 Configuring the product from the Settings screensENWW
Figure 3-5 Alerts - setup screen
Settings
ENWWAlerts33
To configure alerts
1.Do one of the following:
●
●
The Alerts - setup screen appears.
2.Type a name in the List Name field, such as Service or Supplies.
3.Type the e-mail addresses for people who you want to receive alerts. In large environments, system
administrators can route e-mail addresses to list servers, URLs, and mobile devices for expanded
alerts. Add multiple destinations by separating each destination with a comma or semicolon.
4.Select the check box for the alerts that you want to be sent with this destination list. (To see all of
the alerts that are available for the product, click Show All Alerts.)
5.Where applicable, set the threshold value for the individual alerts.
The threshold value for service alerts and for the paper-path alerts is a user-specified number of
minutes. This is the amount of time that an event will be ignored before an e-mail alert message
is sent. For example, you might want to set the threshold value for the "Tray Open" alert to 10
minutes to allow someone to close the tray after loading the tray or clearing a jam.
To create a new destination list, click New Destination List.
-Or-
To modify an existing destination list, click Edit next to the list that you want to modify.
Settings
6.Under Select Control Panel Messages to Suppress, select messages that you do not want to
appear on the product control panel. This step applies only to messages that were selected to be
received as alerts.
NOTE If the browser does not accept JavaScript, then the check box for message
suppression will be always enabled. The check-box selection is validated when you submit
the page by pressing the Apply button. If the alerts corresponding to the alerts selected for
suppression have not been selected, the Alerts - setup screen is reloaded with a warning
message, informing you that you must first select the corresponding alerts in order to
suppress their appearance on the control panel.
7.Select the attachments that you want to be included with your e-mail alert messages. These
attachments can include the following pages. (Go to the Information tab to see examples of these
pages.)
Supplies Status Page
●
Usage Page
●
Configuration Page
●
Event Log Page
●
XML Data
●
The XML Data option should be selected if one of the destinations you have chosen to receive
alerts is an automated computer system. Each item that you select will be attached to the e-mail.
For example, if you select Usage Page and Event Log Page, you will receive one e-mail message
with two attachments, one for each selection. If you also select the XML Data option, you will
receive one e-mail message with three attachments: one attachment for the Usage Page in HTML,
34Chapter 3 Configuring the product from the Settings screensENWW
one for the Event Log Page in HTML, and a third consisting of instant support information in a text
file attachment that has an .XML extension.
8.Click Apply to save the information.
9.Repeat steps 1 through 8 for each additional list or destination.
Use the following procedure to test the destination list configuration.
Settings
ENWWAlerts35
To test the configuration of a destination list
1.Click the Test button next to the destination list that you want to test.
The following window appears.
Settings
Figure 3-6 Alerts - test screen
2.Select the destinations that you want to test.
3.The return address is the product's e-mail address. Type your e-mail address in the Return
Address box if you would like to receive messages about any errors that are generated from the
test alert (for example, to be notified of an incorrect destination address).
4.If applicable, type additional information that you would like to appear at the beginning of the e-
mail alert message in the Your Notes (optional) text field.
5.Click OK.
36Chapter 3 Configuring the product from the Settings screensENWW
To delete destinations and destination lists
1.If you have multiple destinations configured, you can delete a destination or destination list by
clicking the Delete button next to the destination or destination list that you want to delete.
2.Click OK to confirm the deletion.
AutoSend
Use the AutoSend screen to send product-configuration and supplies-usage information periodically to
e-mail destinations of your choice, such as service providers. This feature establishes a relationship
with Hewlett-Packard Company or another service provider to provide you with services that include,
but are not limited to, print-cartridge replacement, pay-per-page contracts, support agreements, and
usage tracking. A user can add up to twenty AutoSend destinations. The following illustration, table, and
procedure describe how to use this screen.
Figure 3-7 AutoSend screen
Table 3-5 AutoSend
CalloutArea on the screenInformation or capability that the area provides
1HP EWS tabs and menus For more information, see Navigating through the HP Embedded Web Server.
2Enable AutoSendSelect this check box to turn on the AutoSend feature.
3Send every [interval]Select the interval at which you want the product to send the product configuration
and supplies usage information to the destinations that are configured in the
E-Mail destinations field.
Settings
ENWWAutoSend37
Table 3-5 AutoSend (continued)
CalloutArea on the screenInformation or capability that the area provides
4E-Mail destinationsSave a list of up to 20 e-mail addresses to receive the product-configuration
5TestClick this button to save your settings and to send the information immediately,
6Send to HPSelect this check box to send device configuration and supplies status information
To turn on the AutoSend feature
Use the following procedure to make the AutoSend feature available.
1.Make outgoing e-mail functions available by following the instructions that are listed in this chapter.
(For more information, see
2.Select the Enable AutoSend check box.
E-mail Server.)
information. The first e-mail address can be no more than 50 characters long.
so that you can make sure that the recipient receives the messages.
to HP on a regular basis. The information will be sent to an HP e-mail address
(for example, myproduct@hp.com) in a text-based file with an .XML file extension.
This file will be created in English.
To view more information about how HP treats the information that is sent by
AutoSend, click Hewlett-Packard Online Privacy Statement.
Settings
3.Click an option to specify the interval at which you want the product to send the product-
configuration and supplies-usage information to the e-mail recipients (determined in the next step),
and then type the number of days, weeks, months, or pages printed.
4.Configure up to 20 destinations using the format that appears on the screen.
5.To send device configuration and supplies status information to HP, select the Send to HP check
box.
6.Click Apply.
38Chapter 3 Configuring the product from the Settings screensENWW
General Security
The following illustration and table describe how to use the General Security screen.
Figure 3-8 General Security screen
Table 3-6 General Security
CalloutArea on the screenInformation or capability that the area provides
1HP EWS tabs and menusFor more information, see Navigating through the HP Embedded Web
Server.
2Set PasswordSet an administrator password to control who can gain access to the EWS
Settings, Digital Sending, and Networking tabs. After the password has
been set, users are prompted to type a password when they click the Log
3Display Color Usage Job Log
on Information Tab
4Display Print Page on
Information Tab
In link. For more information, see
To clear a password, remove the characters from the New Password field,
leave the Verify Password field empty, and click the Apply button.
Select to display the Color Usage Job Log page on the Information tab.
Select to display the Print page on the Information tab.
Login and logoff.
Settings
ENWWGeneral Security39
Table 3-6 General Security (continued)
CalloutArea on the screenInformation or capability that the area provides
Settings
5Display On Device Status
Page
6Direct PortsSelect Disable Direct Ports to block walk-up printing and system access.
Select the control-panel buttons that you want to appear on the DeviceStatus screen (on the Information tab).
When the setting is selected and applied, USB and IEEE 1284 ports are
disabled.
40Chapter 3 Configuring the product from the Settings screensENWW
Edit Other Links
Use the Edit Other Links screen to add or customize up to five links to the Web sites of your choice
(see the following note). These links appear throughout the HP EWS screens in the Other Links box
beneath the left navigational bar. Four permanent links ( hp instant support, Shop for Supplies,Product Support, and Show Me How) have already been established. The following illustration, table,
and procedures describe how to use this screen.
NOTE With a permanent storage device installed, you can add up to five additional links; without
the extra storage, you can add one additional link.
Figure 3-9 Edit Other Links screen
Table 3-7 Edit Other Links
CalloutArea on the screenInformation or capability that the area provides
1HP EWS tabs and
menus
2Add LinkAdd a user-defined link.
3User-defined LinksLists the user-defined links that have been added. Use this area to delete links.
For more information, see Navigating through the HP Embedded Web Server.
Settings
ENWWEdit Other Links41
Table 3-7 Edit Other Links (continued)
CalloutArea on the screenInformation or capability that the area provides
Settings
Adding a link
4Other Links
Use this procedure to add a link.
hp instant support
Shop for SuppliesConnect to a Web page that facilitates online
Product SupportGain access to specific product help from the
Show Me HowView step-by-step instructions for performing
My Service ProviderConnect to the home page of your service
My Service ContractConnect to a page that shows the terms and
Connect to Web resources that help you to solve
specific problems and determine what additional
services are available for your product. (Detailed
information, including serial number, error
conditions, and status, is forwarded to
HP Customer Care. Hewlett-Packard Company
treats this information as confidential.)
ordering of supplies from a reseller of your
choice.
HP Web site.
printer tasks.
provider. This link appears only if the service
provider has configured it.
limits of your service contract. This link appears
only if the service provider has configured it.
1.Under Add Link, type the URL and the name of the link as you would like it to appear in the
HP EWS.
2.Click Add Link.
Removing a link
Use this procedure to remove a link.
1.Under User-defined Links, select the link or links that you would like to remove.
2.Click Remove Selected Link.
42Chapter 3 Configuring the product from the Settings screensENWW
Device Information
Use the Device Information screen to provide a name of your choice for the device, assign an asset
number, and configure the company name, the person to contact about the device, and the physical
location of the device. The device TCP/IP address, device name, device model, and serial number are
also available on this screen.
Figure 3-10 Device Information screen
NOTE If you make any changes on the Device Information screen, click Apply to save the
changes.
The information that is typed here appears on the Device Information screen that can be opened from
the Information tab. It also appears in e-mail messages that are sent from the product. This might be
useful if you need to locate the product to replace supplies or fix a problem.
Settings
ENWWDevice Information43
Language
Use the Language screen to select the language in which the HP EWS screens appear. The following
illustration and table describe how to use this screen.
Settings
Figure 3-11 Language screen
CAUTION Selecting View Pages in Device Language or Select A Language changes the
language for everyone who uses the HP EWS.
Table 3-8 Language
CalloutArea on the screenInformation or capability that the area provides
1HP EWS tabs and menusFor more information, see Navigating through the HP Embedded Web
Server.
2View Pages in Browser
Language
(this is the default)
3View Pages in Printer
Language
4Select A LanguageSelect the language for the HP EWS screens from the drop-down menu.
Use this feature to detect which language is selected for your Web browser.
The HP EWS screens appear in the same language.
Use this feature to detect which language is selected for the device control
panel. The HP EWS screen appear in the same language.
NOTE The default language is the language that the Web browser is currently using. If your
browser and control panel both use a language that is not available for the HP EWS, English is
selected as the default. If you make any changes on the Language screen, click Apply to save
your changes.
44Chapter 3 Configuring the product from the Settings screensENWW
Date & Time
Use the Date & Time screen to update the product time. The following illustration and table describe
how to use this screen.
Figure 3-12 Date & Time screen
Table 3-9 Date & Time
CalloutArea on the screenInformation or capability that the area provides
1HP EWS tabs and menusFor more information, see Navigating through the HP Embedded Web
Server.
2Current Date and Current TimeShows the product date and time when the EWS was opened. If either is
incorrect, an IT administrator can change the information at the product
control panel or through this HP EWS page.
3Date/Time FormatClick this button to open a screen where you can select the date and time
format.
4Clock Drift CorrectionClick this button to configure a network time server. This corrects clock drift
by using a network time server of your choice. For more information, see
Clock Drift Correction.
5RefreshClick this button to update the product date and time on the screen. For more
information, see
Date/Time Format.
Settings
ENWWDate & Time45
Date/Time Format
Use the Date/Time Format screen to select the formats you prefer for displaying the date (under Date
Format) and time (under Time Format). The following illustration shows the Date/Time Format screen.
Settings
Clock Drift Correction
Figure 3-13 Date/Time Format screen
Use the Date & Time - clock drift correction screen to enable clock drift correction. The following
illustration shows the screen.
Figure 3-14Date & Time - clock drift correction screen
To configure a network time server to correct the product clock drift, use the following procedure.
46Chapter 3 Configuring the product from the Settings screensENWW
NOTE This process keeps the clock from drifting (losing or gaining time), but does not
synchronize the clock with the network time server clock.
1.Select the Enable Clock Drift Correction check box.
2.In the Network Time Server Address field, type the TCP/IP address of the clock which you want
to use for correction of the product clock drift.
NOTE Alternatively, you can click the Automatically Find Server button to find a time
server on your network and automatically fill in this field.
3.In the Local Port to Receive Time from Server field, type the number of the appropriate port.
4.Click OK.
NOTE Use this screen only to configure the time server for clock drift correction, not to set the
clock. To set the clock, use the main Date & Time screen. For further information, see
Time.
Date &
Settings
ENWWDate & Time47
Wake Time
An IT administrator can use the Wake Time screen to schedule product wakeups on a daily basis. For
example, the product can be set to wake up at 07:30, so the product has finished initializing and
calibrating and is ready to use by 08:00. The administrator sets only one wakeup setting per day;
however, each day can have a different wakeup setting. Additionally, to save energy, the sleep delay
can be set to turn the product off after a specific period of inactivity.
Settings
Figure 3-15 Wake Time screen
Table 3-10 Wake Time
CalloutArea on the screenInformation or capability that the area provides
1HP EWS tabs and menus For more information, see Navigating through the HP Embedded Web Server.
2Wake TimeSelect one or more days on which to use the wakeup setting, and then set the time
the product is turned on each day.
3Sleep DelaySet the amount of time the product is idle before it goes into Sleep Mode. When the
product is in Sleep Mode, it uses less energy.
48Chapter 3 Configuring the product from the Settings screensENWW
Restrict Color
Use the Restrict Color screen to restrict color printing. You can restrict color printing for all users or for
specific users or specific applications. The following illustration and table describe how to use this
screen.
Settings
ENWWRestrict Color49
Settings
Figure 3-16 Restrict Color screen
50Chapter 3 Configuring the product from the Settings screensENWW
Table 3-11 Restrict Color
CalloutArea on the screenInformation or capability that the area provides
1HP EWS tabs and menus For more information, see Navigating through the HP Embedded Web Server.
2Restrict Color UseSelect whether to print all color jobs in color, print all color jobs in black, or allow
printing in color according to custom permission settings. To assign custom
permissions settings, you must select COLOR IF ALLOWED.
3Show on Device Control
Panel
4Default User Permission Select the default color print setting for users who are not in the User
5User Permission listAssign color printing permissions to users in the list. To add users to the list, type
6Default Application
Permission
7Application Permission
list
8Color Usage Job LogClick the link to view names of applications and users that have printed to this
Select this option to enable color restriction features from the printer control panel.
Permission list.
the new user name in the System User Name field on the right and click the left
arrow. To change permissions, select the system user name, click the right arrow,
and select the permission. To delete a user from the list, select the system user
name and click Delete.
Avoid spaces in system user names.
Select the default color printing settings for applications that are not listed in the
Application Permission list.
Assign color printing permissions to applications in the list. To add applications to
the list, type the application's name in the Technical Application Name field and
click the left arrow. To change permissions for an application, select the technical
application name, click the right arrow, and select the permission. To delete an
application from the list, select the application's name and click Delete.
device.
Using the Restrict Color screen with a product
Settings
You can restrict color usage for individuals or for specific applications.
Clicking the COLOR IF ALLOWED option on the Restrict Color page enables the User Permission
and Application Permission features of the screen, as shown in the following illustration.
ENWWRestrict Color51
Settings
Figure 3-17 Restrict Color screen - COLOR IF ALLOWED option
Table 3-12 Restrict Color – COLOR IF ALLOWED
CalloutArea on the screenInformation or capability that the area provides
1COLOR IF ALLOWEDSelect this option to enable the User Permission and Application Permission
features.
52Chapter 3 Configuring the product from the Settings screensENWW
Table 3-12 Restrict Color – COLOR IF ALLOWED (continued)
CalloutArea on the screenInformation or capability that the area provides
2Default User
Permission
3System User NameType the System User Name in this field.
4PermissionSelect the permission level for color use for the user listed in the System User
5User Permission ListSelect names from this list, then use the command buttons to Add, Edit, Delete,
6Color Usage Job LogClick this link for a list of System User Names that have printed to the product.
7Application
Permission
8OKClick this button to save your changes.
Select the default color setting for users not defined in the User Permission list.
Name field.
Save, or Cancel permissions for each user.
Use the controls in this area to set color permissions for the applications on the
system.
To set System User or Technical Application permissions
1.Click Add.
2.Click the System User Name field or the Technical Application Name field and type the user
name or application name.
NOTE Click the Color Usage Job Log link to see a list of users or applications to see a
list of the users and applications that have printed to the product.
3.Select a permission level from the Permission drop-down menu.
4.Click Save to add the user name or application name to the list.
NOTE To edit or delete a user or application from the list, click the user name or application
name on the list, and then click Edit or Delete.
Settings
ENWWRestrict Color53
4Managing network operation from the
Networking screens
Overview
Use the Networking screens to configure and manage your product on your network. The appearance
and features of the screens available from the Networking tab differ, depending on the model and
version of your HP Jetdirect print server. The following screen is similar to what you might see when
you click Networking. From the left navigational bar, click the Networking menu for the screen that
you want to view.
Networking
Figure 4-1 Network Settings screen
54Chapter 4 Managing network operation from the Networking screensENWW
Table 4-1 Network Settings
CalloutArea on screenInformation or capability that the area provides
1HP EWS tabs and
menus
2Select LanguageSelect the language for the Networking tab. The list of languages that are available
3HelpClick ? for more information about the options on the Networking tab.
For more information, see Navigating through the HP Embedded Web Server.
in the Networking tab is not identical to the list of languages that are available in
the Settings tab.
Depending on your HP Jetdirect print server model and operating version, the following are some tasks
that you can perform from the Networking screens:
Change network configuration settings for various types of network connections.
●
Turn on or turn off printing protocols.
●
Set up a support contact and support URLs.
●
Set a password to control access to the product and network configuration settings. This password
●
is synchronized with the password that you set on the General Security screen under the
Settings tab, so you may set or reset it from either screen.
Configure the security of your product through the use of passwords, access lists, and management
●
protocols.
View general network status information, including network statistics that are stored on the print
●
server, for network troubleshooting or optimization.
View protocol information for all supported network connections.
●
Open the HP Jetdirect Configuration page.
●
Set the frequency at which the HP EWS checks the network status.
●
For more information about the Networking screens, see the following sources:
Help. On each Networking screen, a ? in the upper-right corner of the screen provides a description
●
of the networking features. Also, from the Help screen you can gain access to additional help from
the HP Web site.
HP Jetdirect Administrator's Guide. This guide is normally available on the software CD that
●
came with your product and can be downloaded from the hp.com support pages for your product
available on the following Web sites.
www.hp.com/support/CLJCP3505
Networking
ENWWOverview55
5Using the Other Links as a resource
The Other Links box contains four permanent links that provide quick access to product-specific
information, such as interactive troubleshooting and ordering information for genuine HP supplies.
hp instant support
Other Links
56Chapter 5 Using the Other Links as a resourceENWW
Figure 5-1 Device Information screen
NOTE You can use the Edit Other Links screen on the Settings tab to add up to five
customized links to the Web sites of your choice. These links appear throughout the EWS
screens, in the Other Links box beneath the left navigational bar. For more information, see
Other Links.
The following sections describe each of the links that appear by default in the Other Links box.
Hewlett-Packard Company offers hp instant support, an Internet-based support system that collects
diagnostic information from your product and matches it with the HP information database. At hp instant
support, you can find intelligent solutions that help you resolve problems quickly and easily.
Edit
How hp instant support works
Information is gathered from your product and securely transmitted to Hewlett-Packard Company when
you click hp instant support. The hp instant support Web site reads the product data to analyze the
product's current status. The Web site creates a customized Web page that appears in the browser
window and contains easy-to-follow text and visual aids. The hp instant support Web site also directs
you to additional services that are available for your product.
Before any of the product data is sent to Hewlett-Packard for analysis, you can view all of the information
(for example, the serial number, error conditions, and product status) that will be forwarded. HewlettPackard treats this information as confidential.
Information you can get from hp instant support
The hp instant support Web site provides these tools for troubleshooting and for maintenance:
Firmware and software updates.
●
Troubleshooting for recent events that are listed on the Event Log Page. For example, the product
●
might show a jam as the most recent event listed in the Event Log. The hp instant support Web
site detects the event and provides troubleshooting information for the jam.
Support packs.
●
Product documentation, such as user guides and getting started guides.
●
Shop for Supplies
The Shop for Supplies link connects you to a Web page that facilitates your online ordering of supplies
from a reseller of your choice. The supplies that you need are preselected. You can change quantities
or select additional items. Your items are added to the shopping cart, ready for checkout, ensuring that
the correct supplies are ordered through your selected reseller.
ENWWShop for Supplies57
Other Links
Product Support
The Product Support link connects you to a Web page that brings together a comprehensive menu of
support resources that business people need. From this Web page, you can accomplish these tasks
and more:
Find a list of HP products at one site: computers, workstations, servers, storage devices, printer,
●
scanners, digital imaging, and mobile devices.
Obtain technical support. Solve a problem; find information to set up, install, and configure your
●
product; discover and use a product; maintain your product; upgrade and migrate your product
software and driver; and recycle products or dispose of them correctly.
Gain access to self-solve resources such as FAQs, user documentation, features and
●
specifications, and product-compatibility information.
Collaborate with HP and with your peers through discussion groups, e-mail support, and phone
●
support.
Use task-based navigation to identify the task area that you want to work on and quickly discover
●
related topics and tools.
In addition, you can find these features: hot topics, a subscription center, product rebate offers and other
announcements, and training and education opportunities.
Other Links
58Chapter 5 Using the Other Links as a resourceENWW
Show Me How
Clicking the Show Me How link connects to a Web page that provides step-by-step instructions for
performing specific tasks. The following information is available:
Clear jams
●
Load trays
●
Load special media
●
Print both sides
●
Supported paper
●
More Help
●
If the computer has Internet access, select any of these items and click Go! to open the corresponding
HP Web page.
My Service Provider and My Service Contract
The My Service Provider and the My Service Contract links appear only if they have been created
(and perhaps renamed) by the service provider in the Other Links screen on the Settings tab. The link
can then be clicked by any user to get information about the service provider and the service contract.
The information, which can be up to 50 characters long, is stored in the permanent storage of the product.
ENWWShow Me How59
Other Links
Index
A
accessing the HP Embedded Web
Server 2
accessories, verifying installed 9
administrators
alerts, setting up 30
logging off 4
logging on 4
wake time settings 48
Server 2
Opera, versions supported 2
ordering supplies 42, 57
Other Links area 41, 56
outgoing mail configuration 28
P
page counts 14
paper
status 8
tray settings 10, 26
Usage Page 14
Paper Handling menu 26
passwords 4, 39
PDF files, printing 23
personalities 10
phone support 42, 58
plus sign, menus 26
power, setting wake time 48
print cartridges
AutoSend feature 37
ordering 42, 57
status 8, 11
usage information 14
Print screen 23
print server, HP Jetdirect 55
printer languages 10
printing files 23, 24
PRN files 23
product support 42, 58
products, defined 1
PS files, printing 23