HP Color Laserjet CM2320 service manual
HP Color LaserJet CM2320 MFP Series
Service Manual
HP Color LaserJet CM2320 MFP Series
Service Manual
Copyright and License
© 2008 Copyright Hewlett-Packard
Development Company, L.P.
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®
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Reproduction, adaptation, or translation
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except as allowed under the copyright laws.
The information contained herein is subject
to change without notice.
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services are set forth in the express warranty
statements accompanying such products
and services. Nothing herein should be
construed as constituting an additional
warranty. HP shall not be liable for technical
or editorial errors or omissions contained
herein.
Edition 1, 9/2008
Part number: CC434-90969
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®
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Table of contents
1 Product basics
Quick access to product information .................................................................................................... 2
Product comparison ............................................................................................................................. 3
Product features ................................................................................................................................... 4
Product walkaround .............................................................................................................................. 5
Front view ............................................................................................................................ 5
Back view ............................................................................................................................. 6
Interface ports ...................................................................................................................... 7
Supported operating systems ............................................................................................................... 8
Supported operating systems for Windows ......................................................................... 8
Supported operating systems for Macintosh ....................................................................... 8
Supported product software ................................................................................................................. 9
Software included with the product ...................................................................................... 9
Supported printer drivers ................................................................................................... 11
Software for other operating systems ................................................................................ 12
System requirements ......................................................................................................................... 13
Connectivity ........................................................................................................................................ 14
Supported network protocols ............................................................................................. 14
2 Control panel
HP Color LaserJet CM2320 control panel .......................................................................................... 18
HP Color LaserJet CM2320 MFP Fax Model and HP Color LaserJet CM2320 MFP Memory-Card
Model control panel ............................................................................................................................ 19
Control-panel menus .......................................................................................................................... 20
Use the control-panel menus ............................................................................................. 20
Control-panel Setup menu ................................................................................................. 20
Function specific menus .................................................................................................... 30
3 Paper and print media
Understand paper and print media use .............................................................................................. 38
Supported paper and print media sizes .............................................................................................. 39
Supported paper types and tray capacity ........................................................................................... 41
Special paper or print media guidelines ............................................................................................. 42
Load paper and print media ............................................................................................................... 43
ENWW iii
Load Tray 1 ........................................................................................................................ 43
Load Tray 2 or 3 ................................................................................................................ 44
Load originals for copying, scanning, or faxing .................................................................. 45
Configure trays ................................................................................................................................... 48
4 Manage and maintain the product
Information pages ............................................................................................................................... 50
HP ToolboxFX .................................................................................................................................... 52
View the HP ToolboxFX ..................................................................................................... 52
Status ................................................................................................................................. 52
Alerts .................................................................................................................................. 53
Product information ............................................................................................................ 53
Fax ..................................................................................................................................... 54
Help ................................................................................................................................... 56
System Settings ................................................................................................................. 58
Print Settings ..................................................................................................................... 60
Network Settings ................................................................................................................ 61
E-mail ................................................................................................................................. 61
Embedded Web server ....................................................................................................................... 62
Features ............................................................................................................................. 62
Use HP Web Jetadmin software ........................................................................................................ 63
Security features ................................................................................................................................ 63
Turn on password protection using the embedded Web server ........................................ 63
Turn on password protection from the control panel ......................................................... 63
Turn on private receive feature .......................................................................................... 64
Manage supplies ................................................................................................................................ 65
Check and order supplies .................................................................................................. 65
Replace supplies ............................................................................................................... 67
Clean the product .............................................................................................................. 73
Firmware updates .............................................................................................................. 79
5 Theory of operation
Basic operation ................................................................................................................................... 82
Major product systems ....................................................................................................... 82
Product components .......................................................................................................... 83
Sequence of operation ....................................................................................................... 84
Engine control system ........................................................................................................................ 85
DC controller ...................................................................................................................... 86
Power supply ..................................................................................................................... 86
High-voltage power supply ................................................................................................ 92
Laser/scanner system ....................................................................................................................... 93
Laser failure detection ....................................................................................................... 93
Image-formation system ..................................................................................................................... 94
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Image-formation process ................................................................................................... 95
Latent-image formation stage ............................................................................................ 96
Developing stage ............................................................................................................... 96
Transfer stage .................................................................................................................... 98
Fusing stage ...................................................................................................................... 99
ITB cleaning stage ........................................................................................................... 100
Drum cleaning stage ........................................................................................................ 101
Pickup-and-feed system ................................................................................................................... 102
Jam detection .................................................................................................................. 104
Pad transfer ..................................................................................................................... 104
Multiple-feed prevention .................................................................................................. 104
Scanner and ADF functions and operation ...................................................................................... 106
Scanner functions ........................................................................................................... 106
Scanner operation ........................................................................................................... 107
ADF operation .................................................................................................................. 107
ADF paper path and ADF sensors ................................................................................... 108
ADF jam detection ........................................................................................................... 109
Memory card system (fax/memory-card models only) ..................................................................... 110
Fax functions and operation (fax/memory-card models only) .......................................................... 111
Computer and network security features ......................................................................... 111
PSTN operation ............................................................................................................... 111
Receive faxes when you hear fax tones .......................................................................... 111
Distinctive ring function .................................................................................................... 112
Fax by using Voice over IP services ................................................................................ 112
The fax subsystem ........................................................................................................... 113
Fax card in the fax subsystem ......................................................................................... 113
Fax page storage in flash memory .................................................................................. 115
6 Removal and replacement
Removal and replacement strategy ................................................................................................. 118
General cautions during removal and replacement ......................................................... 118
Electrostatic discharge ..................................................................................................... 118
Required tools ................................................................................................................. 119
Types of screws ............................................................................................................... 119
Service approach ............................................................................................................. 120
Print cartridges ................................................................................................................................. 122
Tray cassettes and optional Tray 3 assembly .................................................................................. 123
Control-panel bezel ......................................................................................................................... 124
Control panel .................................................................................................................................... 125
Reinstall the control panel ............................................................................................... 126
Paper-feed rollers and pads ............................................................................................................. 127
Transfer roller .................................................................................................................. 127
Pickup roller (Tray 2 and Tray 3) ..................................................................................... 128
ENWW v
Separation roller (Trays 2 or 3) ........................................................................................ 131
ADF pickup roller assembly ............................................................................................. 133
Paper-pickup roller (Tray 1) ............................................................................................. 134
Separation pad (Tray 1) ................................................................................................... 137
Components and major assemblies ................................................................................................. 138
Link guide ........................................................................................................................ 138
ADF input tray .................................................................................................................. 139
DIMM cover ..................................................................................................................... 140
Print-cartridge drawer ...................................................................................................... 141
Intermediate transfer belt (ITB) ........................................................................................ 142
Motors (drum motor and developer motor) ...................................................................... 147
Intermediate PCA ............................................................................................................ 149
Paper-feed guide assembly ............................................................................................. 150
Rear-door stopper and link caps (simplex product) ......................................................... 151
Rear door (simplex product) ............................................................................................ 152
Rear door (duplex product) .............................................................................................. 154
Right cover ....................................................................................................................... 156
Formatter PCA and fax PCA ............................................................................................ 158
DC controller PCA ........................................................................................................... 161
Scanner assembly ........................................................................................................... 163
Rear-upper cover (duplex product) .................................................................................. 165
Rear cover and feed guide (simplex product) .................................................................. 166
Rear-lower cover and rear-door links (duplex product) ................................................... 170
Rear-door rib assembly (duplex product) ........................................................................ 173
Fuser-motor assembly ..................................................................................................... 175
Upper-cover assembly ..................................................................................................... 181
Left cover ......................................................................................................................... 185
High-voltage power-supply PCA ...................................................................................... 189
Color-misregistration sensor assembly ............................................................................ 192
Fan (FM1) ........................................................................................................................ 196
Right-front cover and power button ................................................................................. 197
Memory-card cover and PCA (fax/memory-card models) ............................................... 200
Front-door assembly ........................................................................................................ 205
Duplex-reverse drive assembly ....................................................................................... 212
Fuser ................................................................................................................................ 215
Paper-delivery assembly ................................................................................................. 221
7 Problem solve
Menu map ........................................................................................................................................ 226
Troubleshooting process .................................................................................................................. 227
Pre-troubleshooting checklist .......................................................................................... 227
Power-on checks ............................................................................................................. 228
Troubleshooting tools ....................................................................................................................... 229
vi ENWW
LED diagnostics ............................................................................................................... 229
Control-panel diagnostics ................................................................................................ 230
Fax reports ....................................................................................................................... 230
Diagrams ......................................................................................................................... 240
Print-quality troubleshooting tools .................................................................................... 252
Internal print quality test pages ........................................................................................ 253
Engine print mode specifications ..................................................................................... 255
HP ToolboxFX software ................................................................................................... 256
Control-panel messages .................................................................................................................. 257
Event-log messages ......................................................................................................................... 277
Print the event log ............................................................................................................ 277
Event log messages ........................................................................................................ 277
Event-log-only messages ................................................................................................ 279
Paper-handling problems ................................................................................................................. 281
Jams ................................................................................................................................ 281
Solve image quality problems .......................................................................................................... 295
General image quality problems ...................................................................................... 295
Solve issues with color documents .................................................................................. 299
Copy problems ................................................................................................................. 300
Scan problems ................................................................................................................. 304
Solve performance problems ........................................................................................................... 308
Solve connectivity problems ............................................................................................................. 309
Solve direct-connection problems .................................................................................... 309
Solve network problems (network models only) .............................................................. 309
Service mode functions .................................................................................................................... 311
Service menu ................................................................................................................... 311
Secondary service menu ................................................................................................. 311
Product resets .................................................................................................................. 313
Solve fax problems (fax/memory-card models only) ........................................................................ 314
Fax logs and reports ........................................................................................................ 314
Change error correction and fax speed ........................................................................... 316
Problems sending faxes .................................................................................................. 317
Problems receiving faxes ................................................................................................. 319
Performance problems .................................................................................................... 322
Memory card problems (fax/memory-card models only) .................................................................. 323
Missing or wrong files ...................................................................................................... 323
Index page not printing .................................................................................................... 323
Proof sheet not printing .................................................................................................... 324
Proof sheet not scanning ................................................................................................. 324
Issues with photo printing ................................................................................................ 325
8 Parts and diagrams
Order parts, accessories, and supplies ............................................................................................ 328
ENWW vii
Part numbers .................................................................................................................................... 328
Supplies ........................................................................................................................... 328
Memory ............................................................................................................................ 328
Cable and interface accessories ...................................................................................... 328
Paper-handling accessories ............................................................................................ 329
User-replaceable parts .................................................................................................... 329
Whole unit replacement part numbers ............................................................................. 329
How to use the parts lists and diagrams .......................................................................................... 330
Scanner assembly ............................................................................................................................ 332
Assembly locations ........................................................................................................................... 336
Covers .............................................................................................................................................. 338
Internal assemblies .......................................................................................................................... 340
PCAs ................................................................................................................................................ 354
Optional 250-sheet paper cassette .................................................................................................. 356
Alphabetical parts list ....................................................................................................................... 358
Numerical parts list ........................................................................................................................... 365
Appendix A Service and support
Hewlett-Packard limited warranty statement .................................................................................... 373
Customer self repair warranty service .............................................................................................. 374
Print cartridge limited warranty statement ........................................................................................ 375
Customer support ............................................................................................................................. 376
Appendix B Specifications
Physical specifications ..................................................................................................................... 378
Electrical specifications .................................................................................................................... 378
Environmental specifications ............................................................................................................ 378
Power consumption and acoustic emissions (HP Color LaserJet CM2320, HP Color LaserJet
CM2320 MFP Fax Model, HP Color LaserJet CM2320 MFP Memory-Card Model) ........................ 379
Paper and print media specifications ............................................................................................... 379
Skew specifications .......................................................................................................................... 379
Appendix C Regulatory information
FCC regulations ............................................................................................................................... 382
Additional statements for telecom (fax) products ............................................................................. 382
EU statement for telecom operation ................................................................................ 382
New Zealand telecom statements ................................................................................... 382
Telephone Consumer Protection Act (United States) ...................................................... 383
IC CS-03 requirements .................................................................................................... 383
Declaration of conformity .................................................................................................................. 384
HP Color LaserJet CM2320 MFP .................................................................................... 384
HP LaserJet CM2320 Fax Model / CM2320 Memory-Card Model .................................. 384
Certificate of volatility ....................................................................................................................... 386
viii ENWW
Country/region specific statements .................................................................................................. 387
Laser safety ..................................................................................................................... 387
Canadian DOC regulations .............................................................................................. 387
VCCI statement (Japan) .................................................................................................. 387
EMI statement (Korea) ..................................................................................................... 387
Laser statement for Finland ............................................................................................. 387
Substances table (China) ................................................................................................ 388
Index ................................................................................................................................................................. 389
ENWW ix
x ENWW
1 Product basics
Quick access to product information
●
Product comparison
●
Product features
●
Product walkaround
●
Supported operating systems
●
Supported product software
●
System requirements
●
Connectivity
●
ENWW 1
Quick access to product information
Use the following Web site to find information about the product.
www.hp.com/support/CM2320series
●
Table 1-1 Product guides
Guide Description
HP Color LaserJet CM2320 MFP
Series Getting Started Guide
HP Color LaserJet CM2320 MFP
Series User Guide
HP ToolboxFX To check the product status and settings, and to view problem-solving information and online
Online Help Provides information about options that are available in the printer drivers. To view a Help
Provides step-by-step instructions for installing and setting up the product.
Provides detailed information for using the product and problem-solving. Available on the
product CD or in the Windows Program Group if the software is installed on a computer.
documentation, use the HP ToolboxFX. You must have performed a complete software
installation in order to use the HP ToolboxFX. See the user guide for more information about
software installation.
file, open the online Help through the printer driver.
2 Chapter 1 Product basics ENWW
Product comparison
The product is available in the following configurations.
HP Color LaserJet CM2320 MFP
Prints letter-size pages at speeds
●
up to 21 pages per minute (ppm)
and A4-size pages at speeds up to
19 ppm.
PCL 6 printer drivers.
●
Tray 1 holds up to 50 sheets of print
●
media or up to 10 envelopes.
Tray 2 holds up to 250 sheets of
●
print media.
Optional 250-sheet input tray
●
(Tray 3) available.
Hi-Speed USB 2.0 port and 10/100
●
Base-T network port.
160-MB random-access memory
●
(RAM).
Flatbed scanner and 50-page
●
automatic document feeder (ADF).
One available DIMM slot for
●
memory expansion (accepts 64 MB
and 128 MB DIMMS).
HP Color LaserJet CM2320 MFP Fax
Model
HP Color LaserJet CM2320 MFP, plus:
V.34 fax modem and 8-megabyte
●
(MB) flash fax-storage memory.
Two RJ-11 fax phone line ports
●
Color graphics display
●
HP Color LaserJet CM2320 MFP
Memory-Card Model
HP Color LaserJet CM2320 MFP Fax
Model, plus:
Automatic two-sided (duplex)
●
printing, fax receiving, and copying.
Four memory card slots
●
Additional 250-sheet input tray
●
(Tray 3) included.
ENWW Product comparison 3
Product features
Performance
Print quality
Fax (HP LaserJet CM2320
Fax Model / CM2320
Memory-Card Model only)
Copy
Scan
Memory card slots (HP
Color LaserJet CM2320 MFP
Memory-Card Model only)
Networking
Prints up to 21 ppm (letter) or 19 ppm (A4).
●
1,200 dots per inch (dpi) with Image REt 2400 text and graphics.
●
Adjustable settings to optimize print quality.
●
The HP UltraPrecise print cartridge has a finer toner formulation that provides sharper text
●
and graphics.
Full-functionality fax capabilities with a V.34 fax; includes a phone book, fax/tel, and
●
delayed-fax features.
Includes ADF that allows faster, more efficient copy jobs with multiple-page documents.
●
The product provides 1,200 pixels per inch (ppi), 24-bit full-color scanning from letter/A4-
●
size scanner glass.
The product provides 300 ppi, 24-bit full-color scanning from the automatic document
●
feeder (ADF).
Includes an ADF that allows faster, more efficient scan jobs with multiple-page documents.
●
Supports a variety of memory cards. See the user guide for more information.
TCP/IP
●
IPv4
◦
Printer driver features
Interface connections
Economical printing
Supplies
Accessibility
IPv6
◦
Fast printing performance, built-in Intellifont and TrueType scaling technologies, and
●
advanced imaging capabilities are benefits of the PCL 6 printer language.
Hi-Speed USB 2.0 port.
●
10/100 Base-T ethernet network port (RJ-45).
●
RJ-11 fax/phone cable ports (HP LaserJet CM2320 Fax Model / CM2320 Memory-Card
●
Model only).
N-up printing (printing more than one page on a sheet).
●
Two-sided printing using the automatic duplexer.
●
A supplies status page that displays the amount of life remaining in the print cartridge.
●
No-shake cartridge design.
●
Authentication for HP print cartridges.
●
Enabled supplies-ordering capability.
●
Online user guide that is compatible with text screen-readers.
●
Print cartridges can be installed and removed by using one hand.
●
All doors and covers can be opened by using one hand.
●
4 Chapter 1 Product basics ENWW
Product walkaround
Front view
1 Optional Tray 3 (standard on the HP Color LaserJet CM2320 MFP Memory-Card Model)
2 Tray 2
3 Tray 1
4 Print-cartridge door latch
5 Top (face-down) output bin
6 Control panel
7 Automatic document feeder (ADF) input tray
8 Automatic document feeder (ADF) output bin
9 Memory card slots (HP Color LaserJet CM2320 MFP Memory-Card Model only)
10 Power switch
ENWW Product walkaround 5
Back view
11 Power connector
12 DIMM door (for adding additional memory)
13 Hi-Speed USB 2.0 port and network port.
14 Fax ports (HP LaserJet CM2320 Fax Model / CM2320 Memory-Card Model only)
15 Rear door for jam access
6 Chapter 1 Product basics ENWW
Interface ports
1 Fax ports (HP LaserJet CM2320 Fax Model / CM2320 Memory-Card Model only)
2 Network port
3 Hi-Speed USB 2.0 port
ENWW Product walkaround 7
Supported operating systems
Supported operating systems for Windows
The product supports the following Windows operating systems:
Full software installation
Windows XP (32-bit)
●
Windows Vista (32-bit and 64-bit)
●
Print and scan driver
●
●
●
NOTE: The PCL 5 UPD and HP postscript level 3 emulation drivers are available only on the
HP support website:
www.hp.com/support/CM2320series.
Supported operating systems for Macintosh
The device supports the following Macintosh operating systems:
Mac OS X v10.3, v10.4, and later
●
NOTE: For Mac OS X v10.4 and later, PPC and Intel Core Processor Macs are supported.
Windows XP (64 bit)
Windows 2000
Windows 2003 Server (32-bit and 64-bit)
8 Chapter 1 Product basics ENWW
Supported product software
Software included with the product
Software for Windows
Embedded Web server
The device is equipped with an embedded Web server, which provides access to information about
device and network activities. This information appears in a Web browser, such as Microsoft Internet
Explorer, Netscape Navigator, Apple Safari, or Firefox.
The embedded Web server resides on the device. It is not loaded on a network server.
The embedded Web server provides an interface to the device that anyone who has a networkconnected computer and a standard Web browser can use. No special software is installed or
configured, but you must have a supported Web browser on your computer. To gain access to the
embedded Web server, type the IP address for the device in the address line of the browser. (To find
the IP address, print a configuration page. For more information about printing a configuration page,
see
Information pages on page 50.)
For a complete explanation of the features and functionality of the embedded Web server, see
Embedded Web server on page 62.
ENWW Supported product software 9
HP ToolboxFX
HP ToolboxFX software is a program that you can use for the following tasks:
●
●
●
●
●
●
●
You can view HP ToolboxFX software when the product is directly connected to your computer or when
it is connected to a network.
Check the product status
Check the supplies status and use HP SureSupply to shop online for supplies
Set up alerts
View product usage reports
View product documentation
Gain access to troubleshooting and maintenance tools
Use HP Proactive Support to routinely scan your printing system and to prevent potential problems.
HP Proactive Support can update software, firmware, and HP printer drivers.
Supported operating systems
Supported browsers
To download HP ToolboxFX software , go to www.hp.com/go/easyprintercare. This Web site also
provides updated information about supported browsers and a list of HP products that support
HP ToolboxFX software.
For more information about using HP ToolboxFX software, see
Software for Macintosh
Embedded Web server
The product is equipped with an embedded Web server, which provides access to information about
product and network activities. This information appears in a Web browser, such as Netscape Navigator,
Apple Safari, or Firefox.
The embedded Web server resides on the product. It is available on network and direct-connected
devices.
The embedded Web server provides an interface to the product that anyone who has a standard Web
browser can use. No special software is installed or configured, but you must have a supported Web
browser on your computer. To gain access to the embedded Web server, click Maintain Device in
HP Director.
Microsoft Windows XP, Service Pack 2 (Home and
●
Professional editions)
Microsoft Windows Vista™
●
Microsoft Internet Explorer 6.0 or 7.0
●
View the HP ToolboxFX on page 52.
For a complete explanation of the features and functionality of the embedded Web server, see
Embedded Web server on page 62.
10 Chapter 1 Product basics ENWW
Supported printer drivers
Supported printer drivers for Windows
PCL 5 UPD
●
PCL 6
●
HP postscript level 3 UPD
●
The printer drivers include online Help that has instructions for common printing tasks and also describes
the buttons, checkboxes, and drop-down lists that are in the printer driver.
NOTE: The versions of PCL 5 and HP postscript level 3 emulation that are used in this product are
identical to the PCL 5 and HP postscript level 3 emulation that are used in the HP Universal Print Driver
(UPD) for Windows. It installs and operates in the same manner as previous versions of PCL 5 and
HP postscript level 3 emulation, and it does not require any special configuration.
For more information about the UPD, see
HP Universal Print Driver (UPD)
The HP Universal Print Driver (UPD) for Windows is a single driver that gives you instant access to
virtually any HP LaserJet product, from any location, without downloading separate drivers. It is built on
proven HP print driver technology and has been tested thoroughly and used with many software
programs. It is a powerful solution that performs consistently over time.
The HP UPD communicates directly with each HP product, gathers configuration information, and then
customizes the user interface to show the product’s unique, available features. It automatically enables
features that are available for the product, such as two-sided printing and stapling, so you do not need
to enable them manually.
For more information, go to
UPD installation modes
Traditional mode
Dynamic mode
www.hp.com/
www.hp.com/
go/upd.
go/upd.
Use this mode if you are installing the driver from a CD for a single computer.
●
When installed with this mode, UPD operates like traditional printer drivers.
●
If you use this mode, you must install UPD separately for each computer.
●
Use this mode if you are installing the driver for a mobile computer, so you can
●
discover and print to HP products in any location.
Use this mode if you are installing UPD for a workgroup.
●
To use this mode, download UPD from the Internet. See
●
upd.
www.hp.com/
go/
Supported printer drivers for Macintosh
The HP installer provides PostScript® Printer Description (PPD) files, Printer Dialog Extensions (PDEs),
and the HP Printer Utility for use with Macintosh computers.
The PPDs, in combination with the Apple PostScript printer drivers, provide access to device features.
Use the Apple PostScript printer driver that comes with the computer.
ENWW Supported product software 11
Software for other operating systems
OS Software
UNIX For HP-UX and Solaris networks, go to www.hp.com/go/LJCM2320_software to download
Linux For information, go to www.hp.com/go/linuxprinting.
the HP Jetdirect printer installer for UNIX.
12 Chapter 1 Product basics ENWW
System requirements
The product has the following minimum software and hardware requirements.
Windows XP Windows Vista Windows 2000 and Windows
Pentium II processor
●
(Pentium III or higher
recommended)
128 MB RAM
●
250 MB available hard disk
●
space
SVGA 800 x 600 monitor
●
with 16-bit color
Internet Explorer 6.0 or
●
higher (full installation)
USB port
●
CD-ROM drive
●
1 GHz processor
●
512 MB RAM
●
250 MB available hard disk
●
space
SVGA 800 x 600 monitor
●
with 16-bit color
Internet Explorer 6.0 or
●
higher (full installation)
USB port
●
CD-ROM drive
●
Server 2003
Pentium II processor or
●
greater
64 MB RAM
●
50 MB available hard disk
●
space
SVGA 800 x 600 monitor
●
with 16-bit color (print driver,
scan driver only)
USB port
●
CD-ROM drive
●
Mac OS X v10.3 and later
PowerPC G3, G4, or G5
●
processor, or Intel Core
processor
80 MB RAM
●
30 MB available hard disk
●
space
USB port
●
CD-ROM drive
●
Safari or Firefox browser
●
ENWW System requirements 13
Connectivity
Supported network protocols
The product supports the TCP/IP network protocol. It is the most widely used and accepted networking
protocol. Many networking services utilize this protocol. This product also supports IPv4 and IPv6. The
following tables list the networking services/protocols that are supported on the product.
Table 1-2 Printing
Service name Description
port9100 (Direct Mode) Printing service
Line printer daemon (LPD) Printing service
Table 1-3 Network product discovery
Service name Description
SLP (Service Location Protocol) Device Discovery Protocol, used to help find and configure
network devices. Used primarily by Microsoft-based software
programs.
mDNS (multicast Domain Name Service - also known as
“Rendezvous” or “Bonjour”)
ws-discover Used by Microsoft-based software programs
LLMNR Used when DNS services are not available
Device Discovery Protocol, used to help find and configure
network devices. Used primarily by Apple Macintosh-based
software programs.
Table 1-4 Messaging and management
Service name Description
HTTP (hypertext transfer protocol) Allows Web browsers to communicate with embedded Web
EWS (embedded Web server) Allows a user to manage the product through a Web browser.
SNMP (simple network management protocol) Used by network programs for product management. SNMP
server.
V1 and standard MIB-II (Management Information Base)
objects are supported.
Table 1-5 IP addressing
Service name Description
DHCP (dynamic host configuration protocol), IPv4, and IPv6 For Automatic IP address assignment. DHCP server provides
the product with an IP address. Generally requires no user
intervention for product to obtain IP address from a DHCP
server.
14 Chapter 1 Product basics ENWW
Table 1-5 IP addressing (continued)
Service name Description
BOOTP (bootstrap protocol) For Automatic IP address assignment. BOOTP server
provides the product with an IP address. Requires
administrator to input the product MAC hardware address on
BOOTP server in order for product to obtain an IP address from
that server.
Auto IP For Automatic IP address assignment. If neither a DHCP
server nor a BOOTP server is present, this service allows the
product to generate a unique IP address.
ENWW Connectivity 15
16 Chapter 1 Product basics ENWW
2 Control panel
HP Color LaserJet CM2320 control panel
●
HP Color LaserJet CM2320 MFP Fax Model and HP Color LaserJet CM2320 MFP Memory-Card
●
Model control panel
Control-panel menus
●
ENWW 17
HP Color LaserJet CM2320 control panel
1 Liquid Crystal Display
2 OK button and navigation arrows. Use these buttons to select and confirm menu choices.
Cancel button. Use this button to cancel the current menu selection.
Setup button. Access the main Setup menu.
Back button. Go back to the previous menu.
3 Copy Menu button. Access the Copy menu.
Start Copy Black button. Perform a black and white copy operation.
Start Copy Color button. Perform a color copy operation.
4 Scan Menu button. Access the scan menu.
Start Scan button. Perform a scan operation.
18 Chapter 2 Control panel ENWW
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