HP Color Laserjet CM1312 mfp service manual
HP Color LaserJet CM1312 MFP Series
Service Manual
HP Color LaserJet CM1312 MFP Series
Service Manual
Copyright and License
© 2008 Copyright Hewlett-Packard
Development Company, L.P.
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construed as constituting an additional
warranty. HP shall not be liable for technical
or editorial errors or omissions contained
herein.
Part number: CC430-90964
Edition 1, 4/2008
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Table of contents
1 Product basics
Quick access to product information .................................................................................................... 2
Product comparison ............................................................................................................................. 3
Product features ................................................................................................................................... 4
Product walkaround .............................................................................................................................. 5
Base model front view ......................................................................................................... 5
Base model back view ......................................................................................................... 6
Fax/memory-card model front view ..................................................................................... 6
Fax/memory-card model back view ..................................................................................... 7
Interface ports ...................................................................................................................... 7
Supported operating systems ............................................................................................................... 8
Supported operating systems for Windows ......................................................................... 8
Supported operating systems for Macintosh ....................................................................... 8
Supported product software ................................................................................................................. 9
Software included with the product ...................................................................................... 9
Software for Windows ......................................................................................... 9
HP Web Jetadmin ............................................................................... 9
Embedded Web server ....................................................................... 9
HP ToolboxFX .................................................................................. 10
Software for Macintosh ..................................................................................... 10
Embedded Web server ..................................................................... 10
Supported printer drivers ................................................................................................... 11
Supported printer drivers for Windows .............................................................. 11
HP Universal Print Driver (UPD) ....................................................................... 11
UPD installation modes .................................................................... 11
Supported printer drivers for Macintosh ............................................................ 11
Software for other operating systems ................................................................................ 12
System requirements ......................................................................................................................... 13
Connectivity ........................................................................................................................................ 14
Supported network protocols (network models only) ......................................................... 14
2 Control panel
Control-panel walkaround .................................................................................................................. 18
Base models control panel ................................................................................................ 18
ENWW iii
Fax/memory-card models control panel ............................................................................ 19
Control-panel menus .......................................................................................................................... 20
Use the control-panel menus ............................................................................................. 20
Control-panel Setup menu ................................................................................................. 20
Function-specific menus (fax/memory-card models only) ................................................. 29
3 Paper and print media
Supported paper and print media ....................................................................................................... 36
Supported paper types and tray capacity ........................................................................................... 37
Load paper and print media ............................................................................................................... 38
Load Tray 1 ........................................................................................................................ 38
Load originals for copying, scanning, or faxing .................................................................. 39
Configure tray ..................................................................................................................................... 41
4 Manage and maintain the product
Information pages ............................................................................................................................... 44
HP ToolboxFX .................................................................................................................................... 46
View the HP ToolboxFX ..................................................................................................... 46
Status ................................................................................................................................. 46
Event log ........................................................................................................... 47
Alerts .................................................................................................................................. 47
Set up status alerts ........................................................................................... 47
Set up e-mail alerts ........................................................................................... 47
Product information ............................................................................................................ 47
Fax ..................................................................................................................................... 48
Fax Receive ...................................................................................................... 48
Fax phone book ................................................................................................ 48
Fax send log ...................................................................................................... 50
Fax receive log .................................................................................................. 50
Junk Faxes ........................................................................................................ 50
Help ................................................................................................................................... 50
System Settings ................................................................................................................. 51
Device Information ............................................................................................ 51
Paper Handling ................................................................................................. 52
Print Quality ....................................................................................................... 52
Print Density ...................................................................................................... 52
Paper Types ...................................................................................................... 53
System setup .................................................................................................... 54
Service .............................................................................................................. 54
Device polling .................................................................................................... 54
Print Settings ..................................................................................................................... 54
Printing .............................................................................................................. 54
PCL5 ................................................................................................................. 55
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PostScript .......................................................................................................... 55
Network Settings ................................................................................................................ 55
Embedded Web server ....................................................................................................................... 56
Features ............................................................................................................................. 56
Use HP Web Jetadmin software ........................................................................................................ 57
Security features ................................................................................................................................ 57
Turn on password protection using the embedded Web server ........................................ 57
Turn on password protection from the control panel ......................................................... 57
Turn on private receive feature .......................................................................................... 58
Manage supplies ................................................................................................................................ 59
Check and order supplies .................................................................................................. 59
Check supplies status by using the control panel ............................................. 59
Check supplies status by using HP ToolboxFX ................................................ 59
Store supplies ................................................................................................... 60
HP policy on non-HP supplies ........................................................................... 60
HP fraud hotline ................................................................................................ 60
Recycle supplies ............................................................................................... 60
Replace supplies ............................................................................................................... 61
Print cartridge .................................................................................................... 61
Clean the product .............................................................................................................. 64
Clean the paper path ......................................................................................... 64
Clean the paper path from HP ToolboxFX ....................................... 65
Clean the paper path from the product control panel ....................... 65
Clean the automatic document feeder (ADF) pickup roller assembly ............... 66
Clean the lid backing ......................................................................................... 68
Clean the scanner glass .................................................................................... 69
Clean the exterior .............................................................................................. 70
Firmware updates .............................................................................................................. 70
Recover from a corrupted firmware download .................................................. 70
5 Theory of operation
Basic operation ................................................................................................................................... 74
Major product systems ....................................................................................................... 74
Product components .......................................................................................................... 75
Sequence of operation ....................................................................................................... 75
Engine control system ........................................................................................................................ 77
DC controller ...................................................................................................................... 78
Low-voltage power supply ................................................................................................. 78
Fuser failure detection ....................................................................................... 79
High-voltage power supply ................................................................................................ 80
Laser/scanner system ....................................................................................................................... 81
Laser failure detection ....................................................................................................... 81
Image-formation system ..................................................................................................................... 82
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Image-formation process ................................................................................................... 82
Latent-image formation stage ............................................................................................ 83
Step 1: primary charging ................................................................................... 83
Step 2: laser-beam exposure ............................................................................ 84
Developing stage ............................................................................................................... 84
Step 3: development ......................................................................................... 84
Transfer stage .................................................................................................................... 85
Step 4: primary transfer ..................................................................................... 85
Step 5: secondary transfer ................................................................................ 85
Step 6: separation from the drum ...................................................................... 86
Fusing stage ...................................................................................................................... 86
Step 7: fusing .................................................................................................... 86
ITB cleaning stage ............................................................................................................. 87
Step 8: ITB cleaning .......................................................................................... 87
Drum cleaning stage .......................................................................................................... 88
Step 9: drum cleaning ....................................................................................... 88
Developing roller engagement/disengagement control ..................................... 88
Pickup-and-feed system ..................................................................................................................... 89
Jam detection .................................................................................................................... 90
Pad transfer ....................................................................................................................... 90
Multiple-feed prevention .................................................................................................... 90
Scanner system (base models) .......................................................................................................... 91
Scanner power-on sequence of events ............................................................................. 91
Copy or scan-to-computer sequence of events ................................................................. 92
Scanner and ADF functions and operation (fax/memory-card models) ............................................. 93
Scanner functions ............................................................................................................. 93
Scanner operation ............................................................................................................. 94
ADF operation .................................................................................................................... 94
ADF paper path and ADF sensors ..................................................................................... 95
ADF jam detection ............................................................................................................. 96
Memory card system (fax/memory-card models only) ....................................................................... 97
Fax functions and operation (fax/memory-card models only) ............................................................ 98
Computer and network security features ........................................................................... 98
PSTN operation ................................................................................................................. 98
Receive faxes when you hear fax tones ............................................................................ 98
Distinctive ring function ...................................................................................................... 99
Fax by using Voice over IP services .................................................................................. 99
The fax subsystem ........................................................................................................... 100
Fax card in the fax subsystem ......................................................................................... 100
Safety isolation ................................................................................................ 100
Safety-protection circuitry ................................................................................ 100
Data path ......................................................................................................... 101
Hook state ....................................................................................................... 101
Downstream device detection ......................................................................... 101
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Fax page storage in flash memory .................................................................................. 102
6 Removal and replacement
Removal and replacement strategy ................................................................................................. 106
General cautions during removal and replacement ......................................................... 106
Electrostatic discharge ..................................................................................................... 106
Required tools ................................................................................................................. 107
Types of screws ............................................................................................................... 107
Service approach ............................................................................................................................. 108
Before performing service ................................................................................................ 108
After performing service ................................................................................................... 108
Post-service tests ............................................................................................................ 109
Parts removal order ......................................................................................................... 110
Print cartridges ................................................................................................................................. 111
Control-panel overlay (base model) ................................................................................................. 112
Control panel (base model) .............................................................................................................. 113
Control-panel bezel (fax/memory-card models) ............................................................................... 115
Control panel (fax/memory-card models) ......................................................................................... 116
Reinstall the control panel (fax/memory-card models) .................................................... 116
Paper-feed assemblies ..................................................................................................................... 118
Pickup roller (product base) ............................................................................................. 118
ADF pickup roller assembly ............................................................................................. 119
Separation roller (product base) ...................................................................................... 120
Transfer roller .................................................................................................................. 122
Paper-guide assembly ..................................................................................................... 124
External panels, covers, and doors .................................................................................................. 125
Front door and front-lower cover ..................................................................................... 125
Right cover ....................................................................................................................... 132
Left cover ......................................................................................................................... 135
Front-right cover .............................................................................................................. 137
Memory-card reader PCA (fax/memory-card models only) ............................................. 139
Card cover or blanking cover ........................................................................................... 140
Rear-side cover ............................................................................................................... 142
Hook switch control ......................................................................................... 101
Ring detect ...................................................................................................... 102
Line current control ......................................................................................... 102
Billing- (metering-) tone filters ......................................................................... 102
Stored fax pages ............................................................................................. 102
Advantages of flash memory storage ............................................................. 102
Test 1 (print-quality test) ................................................................................. 109
Test 2 (copy-quality test) ................................................................................. 109
Test 3 (fax-quality test) .................................................................................... 109
Reinstall the front-right cover .......................................................................... 138
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Rear-upper cover ............................................................................................................. 143
Rear door and rear-lower cover ....................................................................................... 145
Scanner assembly ........................................................................................................... 147
Top cover ......................................................................................................................... 149
Internal assemblies .......................................................................................................................... 151
Print-cartridge drawer ...................................................................................................... 151
Main motor ....................................................................................................................... 154
Speaker (fax/memory-card models only) ......................................................................... 155
Intermediate transfer belt (ITB) ........................................................................................ 156
Reinstall the ITB .............................................................................................. 159
DC controller PCA ........................................................................................................... 161
Special considerations .................................................................................... 161
Remove the DC controller PCA ...................................................................... 161
Formatter and fax card PCAs .......................................................................................... 165
Special considerations .................................................................................... 165
Remove the formatter PCA ............................................................................. 165
Fuser motor ..................................................................................................................... 168
Power supply (high-voltage) ............................................................................................ 169
Power supply (low voltage) .............................................................................................. 173
Reinstall the power supply (low voltage) ......................................................... 179
Power supply (fuser) ........................................................................................................ 180
Fuser ................................................................................................................................ 183
7 Problem solve
Menu map ........................................................................................................................................ 188
Troubleshooting process .................................................................................................................. 189
Troubleshooting tools ....................................................................................................................... 191
Pre-troubleshooting checklist .......................................................................................... 189
Power-on checks ............................................................................................................. 190
LED diagnostics ............................................................................................................... 191
Network LEDs (network models only) ............................................................. 191
Control panel LEDs ......................................................................................... 191
Memory card LED (fax/memory-card models only) ......................................... 191
Control-panel diagnostics ................................................................................................ 192
Diagrams ......................................................................................................................... 193
Block diagrams ................................................................................................ 193
Scanner and automatic document feeder (ADF) assemblies ......... 193
Major components .......................................................................... 195
Solenoid, sensors, and motors ....................................................... 197
Rollers ............................................................................................ 198
PCAs .............................................................................................. 199
Interface ports ................................................................................................. 200
DC controller PCA ........................................................................................... 201
viii ENWW
Timing diagram ............................................................................................... 203
Circuit diagram ................................................................................................ 204
Print-quality troubleshooting tools .................................................................................... 205
Repetitive image defects ................................................................................. 205
Calibrate the product ....................................................................................... 205
Internal print quality test pages ........................................................................................ 206
Cleaning page ................................................................................................. 206
Service page ................................................................................................... 206
Diagnostics pages ........................................................................................... 206
HP ToolboxFX software ................................................................................................... 208
Control-panel messages .................................................................................................................. 209
Event-log messages ......................................................................................................................... 217
Paper-handling problems ................................................................................................................. 219
Jams ................................................................................................................................ 219
Recover jams .................................................................................................. 219
Common causes of jams ................................................................................. 220
Clear jams ....................................................................................................... 221
Where to look for jams .................................................................... 221
Clear jams from the input-tray areas .............................................. 221
Clear jams from the output-bin ....................................................... 222
Clear jams from the ADF (fax/memory-card models only) ............. 223
Solve image quality problems .......................................................................................................... 227
General image quality problems ...................................................................................... 227
Solve issues with color documents .................................................................................. 231
Copy problems ................................................................................................................. 232
Prevent copy problems ................................................................................... 232
Image problems .............................................................................................. 232
Media-handling problems ................................................................................ 234
Performance problems .................................................................................... 235
Scan problems ................................................................................................................. 236
Solve scanned-image problems ...................................................................... 236
Scan-quality problems ..................................................................................... 238
Prevent scan-quality problems ....................................................... 238
Solve scan-quality problems ........................................................... 238
Solve performance problems ........................................................................................................... 240
Solve connectivity problems ............................................................................................................. 241
Solve direct-connection problems .................................................................................... 241
Solve network problems (network models only) .............................................................. 241
Service mode functions .................................................................................................................... 243
Service menu ................................................................................................................... 24 3
Service menu settings ..................................................................................... 243
Secondary service menu ................................................................................................. 243
Open the secondary service menu ................................................................. 243
Secondary service menu structure .................................................................. 244
ENWW ix
Product resets .................................................................................................................. 245
Restore the factory-set defaults ...................................................................... 245
NVRAM initialization ........................................................................................ 245
Solve fax problems (fax/memory-card models only) ........................................................................ 246
Fax logs and reports ........................................................................................................ 246
Print all fax reports .......................................................................................... 246
Print individual fax reports ............................................................................... 246
Set the fax activity log to print automatically ................................................... 247
Set the fax error report .................................................................................... 247
Set the fax confirmation report ........................................................................ 247
Include the first page of each fax on the fax confirmation, fax error, and last
call reports ....................................................................................................... 248
Perform a fax test ............................................................................................ 248
Change error correction and fax speed ........................................................................... 248
Set the fax-error-correction mode ................................................................... 248
Change the fax speed ..................................................................................... 249
Problems sending faxes .................................................................................................. 249
Problems receiving faxes ................................................................................................. 251
Performance problems .................................................................................................... 254
Memory card problems (fax/memory-card models only) .................................................................. 255
Missing or wrong files ...................................................................................................... 255
Index page not printing .................................................................................................... 255
Proof sheet not printing .................................................................................................... 256
Proof sheet not scanning ................................................................................................. 256
Issues with photo printing ................................................................................................ 257
8 Parts and diagrams
Order parts, accessories, and supplies ............................................................................................ 260
Supplies part numbers ..................................................................................................................... 261
Whole unit replacement .................................................................................................................... 262
How to use the parts lists and diagrams .......................................................................................... 263
Scanner assembly ............................................................................................................................ 264
Product base assembly locations ..................................................................................................... 268
Covers .............................................................................................................................................. 270
Internal assemblies .......................................................................................................................... 272
Alphabetical parts list ....................................................................................................................... 280
Numerical parts list ........................................................................................................................... 286
Appendix A Service and support
Hewlett-Packard limited warranty statement .................................................................................... 293
Customer self repair warranty service .............................................................................................. 294
Print cartridge limited warranty statement ........................................................................................ 295
Customer support ............................................................................................................................. 296
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Repack the product .......................................................................................................................... 297
Appendix B Specifications
Physical specifications ..................................................................................................................... 300
Electrical specifications .................................................................................................................... 300
Power consumption .......................................................................................................................... 300
Environmental specifications ............................................................................................................ 301
Acoustic emissions ........................................................................................................................... 301
Skew specifications .......................................................................................................................... 301
Appendix C Regulatory information
FCC regulations ............................................................................................................................... 304
Additional statements for telecom (fax) products ............................................................................. 304
EU statement for telecom operation ................................................................................ 304
New Zealand telecom statements ................................................................................... 304
Telephone Consumer Protection Act (United States) ...................................................... 305
IC CS-03 requirements .................................................................................................... 305
Declarations of conformity ................................................................................................................ 306
HP Color LaserJet CM1312 ............................................................................................. 306
HP Color LaserJet CM1312nfi ......................................................................................... 306
Certificate of volatility ....................................................................................................................... 308
Country/region specific statements .................................................................................................. 309
Laser safety ..................................................................................................................... 309
Canadian DOC regulations .............................................................................................. 309
EMI statement (Korea) ..................................................................................................... 309
Laser statement for Finland ............................................................................................. 309
Substances table (China) ................................................................................................ 310
Index ................................................................................................................................................................. 311
ENWW xi
xii ENWW
1 Product basics
Quick access to product information
●
Product comparison
●
Product features
●
Product walkaround
●
Supported operating systems
●
Supported product software
●
System requirements
●
Connectivity
●
ENWW 1
Quick access to product information
Use the following Web site to find information about the product.
www.hp.com/support/CM1312series
●
Table 1-1 Product guides
Guide Description
HP Color LaserJet CM1312 MFP
Series Getting Started Guide
HP Color LaserJet CM1312 MFP
Series User Guide
HP ToolboxFX To check the product status and settings, and to view problem-solving information and online
Online Help Provides information about options that are available in the printer drivers. To view a Help
Provides step-by-step instructions for installing and setting up the product.
Provides detailed information for using the product and problem-solving. Available on the
product CD or in the Windows Program Group if the software is installed on a computer.
documentation, use the HP ToolboxFX. You must have performed a complete software
installation in order to use the HP ToolboxFX. See the user guide for more information about
software installation.
file, open the online Help through the printer driver.
2 Chapter 1 Product basics ENWW
Product comparison
The product is available in the following configurations.
Base models
Prints color print jobs at speeds up to 8 pages per minute
●
(ppm) and monochrome print jobs at speeds up to
12 ppm.
PCL 6 printer driver.
●
Input tray (Tray 1) holds up to 150 sheets of print media
●
or up to 10 envelopes.
Hi-Speed USB 2.0 port.
●
128-MB random-access memory (RAM).
●
Flatbed scanner.
●
Fax/memory-card models
Base model features, plus:
10/100 Base-T network port.
●
V.34 fax and 8-megabyte (MB) flash fax-storage memory.
●
Two RJ-11 fax phone line ports.
●
50-page automatic document feeder (ADF).
●
160-MB random-access memory (RAM).
●
Four memory card slots.
●
Color graphics display.
●
ENWW Product comparison 3
Product features
Performance
Print quality
Fax (fax/memory-card
models only)
Copy
Scan
Memory card slots (fax/
memory-card models only)
Networking (network
models only)
Prints up to 8 ppm (color) or 12 ppm (monochrome).
●
1,200 dots per inch (dpi) with Image REt 2400 text and graphics.
●
Adjustable settings to optimize print quality.
●
The HP UltraPrecise print cartridge has a finer toner formulation that provides sharper text
●
and graphics.
Full-functionality fax capabilities with a V.34 fax; includes a phone book, fax/tel, and
●
delayed-fax features.
Includes ADF (fax/memory-card models only) that allows faster, more efficient copy jobs
●
with multiple-page documents.
The product provides 1,200 pixels per inch (ppi), 24-bit full-color scanning from letter/A4-
●
size scanner glass.
The product provides 300 ppi, 24-bit full-color scanning from the ADF (fax/memory-card
●
models only).
Includes an ADF (fax/memory-card models only) that allows faster, more efficient scan
●
jobs with multiple-page documents.
Supports a variety of memory cards.
●
TCP/IP
●
IPv4
◦
Printer driver features
Interface connections
Economical printing
Supplies
Accessibility
IPv6
◦
Fast printing performance, built-in Intellifont and TrueType scaling technologies, and
●
advanced imaging capabilities are benefits of the PCL 6 printer language.
Hi-Speed USB 2.0 port.
●
10/100 Base-T ethernet (RJ-45) network port (network models only).
●
RJ-11 fax/phone cable ports (fax/memory-card models only).
●
N-up printing (printing more than one page on a sheet).
●
A supplies status page that displays the amount of life remaining in the print cartridge.
●
No-shake cartridge design.
●
Authentication for HP print cartridges.
●
Enabled supplies-ordering capability.
●
Online user guide that is compatible with text screen-readers.
●
Print cartridges can be installed and removed by using one hand.
●
All doors and covers can be opened by using one hand.
●
4 Chapter 1 Product basics ENWW
Product walkaround
Base model front view
1 Tray 1
2 Print-cartridge door latch
3 Top (face-down) output bin
4 Flatbed scanner
5 Control panel
6 Front door for jam access
ENWW Product walkaround 5
Base model back view
7 Power connector
8 Rear door for jam access
9 Hi-Speed USB 2.0 port
Fax/memory-card model front view
1 Tray 1
2 Print-cartridge door latch
3 Top (face-down) output bin
4 Control panel
5 Automatic document feeder (ADF) input tray
6 Automatic document feeder (ADF) output bin
7 Memory card slots
6 Chapter 1 Product basics ENWW
Fax/memory-card model back view
8 Power connector
9 Rear door for jam access
10 Fax ports
11 Hi-Speed USB 2.0 port and network port.
Interface ports
1 Fax ports (fax/memory-card models only)
2 Network port (network models only)
3 Hi-Speed USB 2.0 port
ENWW Product walkaround 7
Supported operating systems
Supported operating systems for Windows
The product supports the following Windows operating systems:
Full software installation
Windows XP (32-bit)
●
Windows Vista (32-bit and 64-bit)
●
Print and scan driver
●
●
●
NOTE: The PCL 5 UPD and HP postscript level 3 emulation drivers are available only on the
HP support website:
www.hp.com/support/CM1312series.
Supported operating systems for Macintosh
The device supports the following Macintosh operating systems:
Mac OS X v10.3, v10.4, and later
●
NOTE: For Mac OS X v10.4 and later, PPC and Intel Core Processor Macs are supported.
Windows XP (64 bit)
Windows 2000
Windows 2003 Server (32-bit and 64-bit)
8 Chapter 1 Product basics ENWW
Supported product software
Software included with the product
Software for Windows
HP Web Jetadmin
HP Web Jetadmin is a browser-based management tool for HP Jetdirect-connected printers within your
intranet, and it should be installed only on the network administrator’s computer.
To download a current version of HP Web Jetadmin and for the latest list of supported host systems,
visit
www.hp.com/go/webjetadmin.
When installed on a host server, a Windows client can gain access to HP Web Jetadmin by using a
supported Web browser (such as Microsoft® Internet Explorer 4.x or Netscape Navigator 4.x or later)
by navigating to the HP Web Jetadmin host.
Embedded Web server
The device is equipped with an embedded Web server, which provides access to information about
device and network activities. This information appears in a Web browser, such as Microsoft Internet
Explorer, Netscape Navigator, Apple Safari, or Firefox.
The embedded Web server resides on the device. It is not loaded on a network server.
The embedded Web server provides an interface to the device that anyone who has a networkconnected computer and a standard Web browser can use. No special software is installed or
configured, but you must have a supported Web browser on your computer. To gain access to the
embedded Web server, type the IP address for the device in the address line of the browser. (To find
the IP address, print a configuration page. For more information about printing a configuration page,
see
Information pages on page 44.)
For a complete explanation of the features and functionality of the embedded Web server, see
Embedded Web server on page 56.
ENWW Supported product software 9
HP ToolboxFX
HP ToolboxFX software is a program that you can use for the following tasks:
●
●
●
●
●
●
●
You can view HP ToolboxFX software when the product is directly connected to your computer or when
it is connected to a network.
Check the product status
Check the supplies status and use HP SureSupply to shop online for supplies
Set up alerts
View product usage reports
View product documentation
Gain access to troubleshooting and maintenance tools
Use HP Proactive Support to routinely scan your printing system and to prevent potential problems.
HP Proactive Support can update software, firmware, and HP printer drivers.
Supported operating systems
Supported browsers
To download HP ToolboxFX software , go to www.hp.com/go/easyprintercare. This Web site also
provides updated information about supported browsers and a list of HP products that support
HP ToolboxFX software.
For more information about using HP ToolboxFX software, see
Software for Macintosh
Embedded Web server
The product is equipped with an embedded Web server, which provides access to information about
product and network activities. This information appears in a Web browser, such as Netscape Navigator,
Apple Safari, or Firefox.
The embedded Web server resides on the product. It is available on network and direct-connected
devices.
The embedded Web server provides an interface to the product that anyone who has a standard Web
browser can use. No special software is installed or configured, but you must have a supported Web
browser on your computer. To gain access to the embedded Web server, click Maintain Device in HP
Director.
Microsoft Windows XP, Service Pack 2 (Home and
●
Professional editions)
Microsoft Windows Vista™
●
Microsoft Internet Explorer 6.0 or 7.0
●
View the HP ToolboxFX on page 46.
For a complete explanation of the features and functionality of the embedded Web server, see
Embedded Web server on page 56.
10 Chapter 1 Product basics ENWW
Supported printer drivers
Supported printer drivers for Windows
PCL 5 UPD
●
PCL 6
●
HP postscript level 3 UPD
●
The printer drivers include online Help that has instructions for common printing tasks and also describes
the buttons, checkboxes, and drop-down lists that are in the printer driver.
NOTE: The versions of PCL 5 and HP postscript level 3 emulation that are used in this product are
identical to the PCL 5 and HP postscript level 3 emulation that are used in the HP Universal Print Driver
(UPD) for Windows. It installs and operates in the same manner as previous versions of PCL 5 and HP
postscript level 3 emulation, and it does not require any special configuration.
For more information about the UPD, see
HP Universal Print Driver (UPD)
The HP Universal Print Driver (UPD) for Windows is a single driver that gives you instant access to
virtually any HP LaserJet product, from any location, without downloading separate drivers. It is built on
proven HP print driver technology and has been tested thoroughly and used with many software
programs. It is a powerful solution that performs consistently over time.
The HP UPD communicates directly with each HP product, gathers configuration information, and then
customizes the user interface to show the product’s unique, available features. It automatically enables
features that are available for the product, such as two-sided printing and stapling, so you do not need
to enable them manually.
For more information, go to
UPD installation modes
Traditional mode
Dynamic mode
www.hp.com/go/upd.
www.hp.com/go/upd.
Use this mode if you are installing the driver from a CD for a single computer.
●
When installed with this mode, UPD operates like traditional printer drivers.
●
If you use this mode, you must install UPD separately for each computer.
●
Use this mode if you are installing the driver for a mobile computer, so you can
●
discover and print to HP products in any location.
Use this mode if you are installing UPD for a workgroup.
●
To use this mode, download UPD from the Internet. See
●
upd.
www.hp.com/go/
Supported printer drivers for Macintosh
The HP installer provides PostScript® Printer Description (PPD) files, Printer Dialog Extensions (PDEs),
and the HP Printer Utility for use with Macintosh computers.
The PPDs, in combination with the Apple PostScript printer drivers, provide access to device features.
Use the Apple PostScript printer driver that comes with the computer.
ENWW Supported product software 11
Software for other operating systems
OS Software
UNIX For HP-UX and Solaris networks, go to www.hp.com/support/net_printing to download the
Linux For information, go to www.hp.com/go/linuxprinting.
HP Jetdirect printer installer for UNIX.
12 Chapter 1 Product basics ENWW
System requirements
The product has the following minimum software and hardware requirements.
Windows XP Windows Vista Windows 2000 and Windows
Pentium II processor
●
(Pentium III or higher
recommended)
128 MB RAM
●
250 MB available hard disk
●
space
SVGA 800 x 600 monitor
●
with 16-bit color
Internet Explorer 6.0 or
●
higher (full installation)
USB port
●
CD-ROM drive
●
1 GHz processor
●
512 MB RAM
●
250 MB available hard disk
●
space
SVGA 800 x 600 monitor
●
with 16-bit color
Internet Explorer 6.0 or
●
higher (full installation)
USB port
●
CD-ROM drive
●
Server 2003
Pentium II processor or
●
greater
64 MB RAM
●
50 MB available hard disk
●
space
SVGA 800 x 600 monitor
●
with 16-bit color (print driver,
scan driver only)
USB port
●
CD-ROM drive
●
Mac OS X v10.3 and later
PowerPC G3, G4, or G5
●
processor, or Intel Core
processor
80 MB RAM
●
30 MB available hard disk
●
space
USB port
●
CD-ROM drive
●
Safari or Firefox browser
●
ENWW System requirements 13
Connectivity
Supported network protocols (network models only)
The product supports the TCP/IP network protocol. It is the most widely used and accepted networking
protocol. Many networking services utilize this protocol. This product also supports IPv4 and IPv6. The
following tables list the networking services/protocols that are supported on the product.
Table 1-2 Printing
Service name Description
port9100 (Direct Mode) Printing service
Line printer daemon (LPD) Printing service
Table 1-3 Network product discovery
Service name Description
SLP (Service Location Protocol) Device Discovery Protocol, used to help find and configure
network devices. Used primarily by Microsoft-based software
programs.
mDNS (multicast Domain Name Service - also known as
“Rendezvous” or “Bonjour”)
ws-discover Used by Microsoft-based software programs
LLMNR Used when DNS services are not available
Device Discovery Protocol, used to help find and configure
network devices. Used primarily by Apple Macintosh-based
software programs.
Table 1-4 Messaging and management
Service name Description
HTTP (hypertext transfer protocol) Allows Web browsers to communicate with embedded Web
EWS (embedded Web server) Allows a user to manage the product through a Web browser.
SNMP (simple network management protocol) Used by network programs for product management. SNMP
server.
V1 and standard MIB-II (Management Information Base)
objects are supported.
Table 1-5 IP addressing
Service name Description
DHCP (dynamic host configuration protocol), IPv4, and IPv6 For Automatic IP address assignment. DHCP server provides
the product with an IP address. Generally requires no user
intervention for product to obtain IP address from a DHCP
server.
14 Chapter 1 Product basics ENWW
Table 1-5 IP addressing (continued)
Service name Description
BOOTP (bootstrap protocol) For Automatic IP address assignment. BOOTP server
provides the product with an IP address. Requires
administrator to input the product MAC hardware address on
BOOTP server in order for product to obtain an IP address from
that server.
Auto IP For Automatic IP address assignment. If neither a DHCP
server nor a BOOTP server is present, this service allows the
product to generate a unique IP address.
ENWW Connectivity 15
16 Chapter 1 Product basics ENWW
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