HP Color LaserJet CM1015, Color LaserJet CM1017 MFP Service Manual
HP Color LaserJet CM1015/CM1017 MFP
Service Manual
HP Color LaserJet CM1015/CM1017 MFP
Service Manual
Copyright and License
Trademark Credits
© 2006 Copyright Hewlett-Packard
Development Company, L.P.
Reproduction, adaptation, or translation
without prior written permission is
prohibited, except as allowed under the
copyright laws.
The information contained in this document
is subject to change without notice.
The only warranties for HP products and
services are set forth in the express
warranty statements accompanying such
products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable
for technical or editorial errors or omissions
contained herein.
Part number CB394-90930
Edition 1, 10/2006
PostScript® is a trademark of Adobe
Systems Incorporated.
Microsoft® and Windows® are U.S.
registered trademarks of Microsoft
Corporation.
Pentium® is a registered trademark of Intel
corporation or its subsidiaries in the United
States and other countries.
ENERGY STAR® and the ENERGY STAR
logo® are U.S. registered marks of the
United States Environmental Protection
Agency. Details on the proper use of the
marks are explained in the "Guidelines for
Proper use of the ENERGY STAR® Name
and International Logo."
Table of contents
1 Product information
HP Color LaserJet CM1015/1017 MFP configurations ......................................................................... 2
HP Color LaserJet CM1015/1017 MFP features ................................................................................... 3
Walkaround ............................................................................................................................................ 5
Software ................................................................................................................................................. 8
Software and supported operating systems ......................................................................... 8
Media specifications .............................................................................................................................. 9
Media supported on this MFP ............................................................................................... 9
Select print media ............................................................................................................... 10
Media that can damage the printer .................................................................... 11
Media to avoid .................................................................................................... 11
2 Installation
Site preparation ................................................................................................................................... 14
Operating environment ....................................................................................................... 14
Minimum system requirements ........................................................................................... 15
Requirements for PC systems ........................................................................... 15
Requirements for Macintosh systems ................................................................ 15
Package contents ................................................................................................................................ 16
Installing optional tray 3 ....................................................................................................................... 17
Installing memory DIMMs .................................................................................................................... 18
3 Managing and maintenance
Managing supplies ............................................................................................................................... 24
Life expectancies of supplies .............................................................................................. 24
Check and order supplies ................................................................................................... 24
Check supply status and order using the control panel ..................................... 24
Check and order supplies using HP ToolboxFX ................................................ 24
Check and order supplies using HP Solution Center ........................................ 24
Storing supplies .................................................................................................................. 25
Replacing and recycling supplies ....................................................................................... 25
HP policy on non-HP supplies ............................................................................................ 25
Reset the MFP for non-HP supplies .................................................................. 25
HP anti-counterfeit supplies Web site ................................................................................. 26
Cleaning the MFP ................................................................................................................................ 27
Clean the paper path using HP ToolboxFX ........................................................................ 27
Clean the scanner glass ..................................................................................................... 27
Calibrating the MFP ............................................................................................................................. 29
Calibrate the MFP from the front control panel. ................................................................. 29
ENWW iii
Calibrate the MFP from HP ToolboxFX .............................................................................. 29
Management tools ............................................................................................................................... 30
Special pages ..................................................................................................................... 30
Demo page ......................................................................................................... 30
Configuration page ............................................................................................. 30
Supplies Status page ......................................................................................... 31
Networking page (CM1017 only) ....................................................................... 32
Fonts pages ........................................................................................................ 33
Usage page ........................................................................................................ 34
Service page ...................................................................................................... 34
Menu map ........................................................................................................................... 34
HP ToolboxFX ..................................................................................................................... 35
Open HP ToolboxFX .......................................................................................... 35
Status ................................................................................................................. 36
Event log ............................................................................................ 36
Alerts .................................................................................................................. 37
Set up status alerts ............................................................................ 37
Set up e-mail alerts ........................................................................... 37
Help .................................................................................................................... 37
System settings .................................................................................................. 38
Device information ............................................................................. 38
Paper handling .................................................................................. 39
Print quality ........................................................................................ 39
Print density ....................................................................................... 39
Paper types ....................................................................................... 40
System setup ..................................................................................... 40
Service ............................................................................................... 40
Device Polling Page .......................................................................... 40
Print Settings ...................................................................................................... 40
Printing .............................................................................................. 41
PCL5c ................................................................................................ 41
PostScript .......................................................................................... 41
Memory card (HP Color LaserJet CM1017 MFP only) ..................... 41
Network settings ................................................................................................. 41
Other links found in HP ToolboxFX .................................................................... 42
Embedded Web server ....................................................................................................... 42
Open the embedded Web server ....................................................................... 43
Status tab ........................................................................................................... 43
System tab ......................................................................................................... 43
Print tab .............................................................................................................. 44
Networking tab ................................................................................................... 44
4 Operational theory
Engine control system ......................................................................................................................... 46
Basic sequence of operation .............................................................................................. 46
Power-on sequence ............................................................................................................ 47
Motors and fans .................................................................................................................. 47
Main-motor failure detection (59.x errors) .......................................................... 48
Fan motor failure detection ................................................................................ 48
Image formation system ...................................................................................................................... 49
iv ENWW
Pickup and feed system ...................................................................................................................... 50
Manual feed slot pickup mechanism .................................................................................. 51
Paper feed mechanism ....................................................................................................... 52
Skew correction by the registration shutter ........................................................................ 52
Jam detection ...................................................................................................................... 53
Printed circuit assembly locations ....................................................................................... 53
250-sheet tray solenoid and printed circuit locations ......................................................... 54
Scanner system ................................................................................................................................... 56
Scanner power-on sequence of events .............................................................................. 56
Copy or scan-to-computer sequence of events .................................................................. 57
Service-only tools ................................................................................................................................ 58
General timing chart ............................................................................................................ 58
Printer calibration ................................................................................................................ 59
5 Removal and replacement
Overview .............................................................................................................................................. 62
Service approach ................................................................................................................................. 63
Pre-service procedures ....................................................................................................... 63
Post-repair tests .................................................................................................................. 63
Removal and replacement procedures ............................................................................................... 65
Print cartridge replacement ................................................................................................. 66
ETB removal and replacement ........................................................................................... 69
Scanner removal and replacement ..................................................................................... 78
Face-up mechanism removal and replacement ................................................................. 80
Upper-cover assembly removal and replacement .............................................................. 82
Side cover removal and replacement ................................................................................. 82
Fuser removal and replacement ......................................................................................... 84
Formatter removal and replacement .................................................................................. 90
DC controller removal and replacement ............................................................................. 92
Separation assembly removal and replacement ................................................................ 95
Paper-pickup roller removal and replacement .................................................................... 96
Control panel removal and replacement ............................................................................. 99
Memory-card assembly removal and replacement (HP Color LaserJet CM1017 MFP
only) .................................................................................................................................. 100
Memory-card-reader cover removal and replacement ..................................................... 102
Scanner lid removal and replacement .............................................................................. 103
6 Troubleshooting
Unpack/power-on checklist ................................................................................................................ 106
Control-panel messages .................................................................................................................... 108
Clearing jams ..................................................................................................................................... 118
Where to look for jams ...................................................................................................... 118
Clear jams from inside the MFP ....................................................................................... 119
Clear jams from tray output area ...................................................................................... 121
Clear jams from the back of the MFP ............................................................................... 122
Clear jams from tray 2 or optional tray 3 .......................................................................... 123
E-Label-reader guide pin damage ..................................................................................................... 125
Print problems .................................................................................................................................... 126
Print-quality problems ....................................................................................................... 126
Identifying and correcting print defects ............................................................ 126
ENWW v
Print-quality checklist ....................................................................... 126
General print-quality issues ............................................................. 127
Solve issues with printing color documents .................................... 131
Media-handling problems ................................................................................................. 132
Print-media guidelines ...................................................................................... 132
Solve print-media problems ............................................................................. 133
Performance problems ..................................................................................................... 134
Scan problems ................................................................................................................................... 136
Copy problems ................................................................................................................................... 139
Memory-card problems ...................................................................................................................... 143
Functional tests (SERVICE ONLY) ................................................................................................... 145
Engine-test print ................................................................................................................ 145
Service mode functions (SERVICE ONLY) ....................................................................................... 147
Cold reset .......................................................................................................................... 147
Restore defaults ................................................................................................................ 147
Cleaning mode .................................................................................................................. 147
USB speed ........................................................................................................................ 147
Less paper curl ................................................................................................................. 148
Archive print ...................................................................................................................... 148
NVRAM initialization ......................................................................................................... 148
Continuous self-test .......................................................................................................... 149
Scan calibration ................................................................................................................ 149
Display test ....................................................................................................................... 150
Control-panel button test .................................................................................................. 151
Show FW version .............................................................................................................. 151
Color calibration ................................................................................................................ 151
Memory cards ................................................................................................................... 152
Cleaning the ETB .............................................................................................................. 153
Troubleshooting tools ........................................................................................................................ 154
Device pages .................................................................................................................... 154
Demo page ....................................................................................................... 154
Configuration page ........................................................................................... 154
Supplies Status page ....................................................................................... 154
Error report ........................................................................................................................ 154
HP ToolboxFX ................................................................................................................... 154
View HP ToolboxFX ......................................................................................... 155
Troubleshooting tab ......................................................................................... 155
Repetitive-image-defect ruler ............................................................................................................ 156
Firmware and software updates ........................................................................................................ 157
7 Parts and diagrams
Overview ............................................................................................................................................ 160
Assembly locations ............................................................................................................................ 162
Upper Cover Assembly ...................................................................................................................... 170
Internal assemblies ............................................................................................................................ 172
Diagrams ........................................................................................................................................... 192
Alphabetical parts list ......................................................................................................................... 193
Numerical parts list ............................................................................................................................ 199
Appendix A Specifications
vi ENWW
Multifunction peripheral (MFP) specifications ................................................................................... 206
Appendix B Service and support
Hewlett-Packard limited warranty statement ..................................................................................... 210
Print cartridge limited warranty statement ......................................................................................... 211
HP customer care .............................................................................................................................. 212
Availability of support and service ..................................................................................................... 213
HP Care Pack™ Services and Service Agreements ........................................................ 213
Appendix C Regulatory information
Introduction ........................................................................................................................................ 216
FCC regulations ................................................................................................................................. 217
Environmental Product Stewardship program ................................................................................... 218
Protecting the environment ............................................................................................... 218
Ozone production .............................................................................................................. 218
Power consumption .......................................................................................................... 218
HP LaserJet printing supplies ........................................................................................... 218
Disposal of waste equipment by users in private households in the European Union .... 220
Material safety data sheet ................................................................................................. 220
Declaration of conformity ................................................................................................................... 221
Country/region-specific safety statements ........................................................................................ 222
Laser safety statement ..................................................................................................... 222
Canadian DOC statement ................................................................................................. 222
Korean EMI statement ...................................................................................................... 222
VCCI statement (Japan) ................................................................................................... 222
Japanese Power Cord Statement ..................................................................................... 223
Finnish laser statement ..................................................................................................... 224
Index .................................................................................................................................................................. 225
ENWW vii
viii ENWW
1 Product information
HP Color LaserJet CM1015/1017 MFP configurations
●
HP Color LaserJet CM1015/1017 MFP features
●
Walkaround
●
Software
●
Media specifications
●
ENWW 1
HP Color LaserJet CM1015/1017 MFP configurations
HP Color LaserJet CM1015 HP Color LaserJet CM1017
Speed. Prints 8 pages per minute (ppm) in color or
●
monochrome (black)
Trays. The MFPs include a single-sheet priority-feed
●
slot (tray 1) and a 250-sheet universal tray (tray 2)
Connectivity. Hi-Speed USB 2.0 port
●
Memory. 96MB of synchronous dynamic random-
●
access memory (SDRAM)
Display. Tilt screen two-line display
●
Optional 250-sheet tray 3
All the CM1015 MFP features plus the following:
●
Photo memory-card slots. CompactFlash, Memory
●
Stick / Memory Stick PRO, MultiMedia, Secure
Digital (SD), SmartMedia, and xD cards are
supported.
Display. Tilt screen graphical display
●
Connectivity. On-board networking
●
2 Chapter 1 Product information ENWW
HP Color LaserJet CM1015/1017 MFP features
HP Color LaserJet CM1015/1017 MFP Series
Color printing
Excellent print quality
Ease of use
Flexible paper handling
Full color laser printing using the four process colors: cyan,
●
magenta, yellow, and black (CMYK).
HP print cartridges with ColorSphere toner achieve high
●
gloss for a range of bright colors.
ImageREt 2400 is a system of key color laser technologies
●
that offer excellent print quality.
True 600 by 600 dots per inch (dpi) text and graphics.
●
Adjustable settings to optimize print quality.
●
The few supplies are easy to install.
●
Convenient access to MFP information and settings using
●
the HP Solution Center and HP ToolboxFX software.
Convenient access to all supplies and to the paper path
●
through the front door.
HP Photosmart Premier
●
Adjust paper trays with one hand.
●
Trays 1 and 2 for letterhead, envelopes, labels,
●
transparencies, custom-sized media, postcards,
HP LaserJet glossy paper, HP LaserJet Tough paper,
heavy paper, and HP Laser Photo paper.
A 125-sheet top output bin.
●
Print on both sides (manually).
●
HP PCL6
Printer drivers
Interface connections
Energy savings
Economical printing
Archive printing When printing pages that are to be stored long-term, this option
●
HP postscript® level 3 emulation
●
Includes 35 built-in HP postscript level 3 language fonts.
Hi-Speed 2.0 USB port.
●
Built-in internal print server for connecting to a 10/100Base-
●
T network. (HP Color LaserJet CM1017 MFP only)
The MFP automatically conserves electricity by
●
substantially reducing power consumption when it is not
printing.
Meets ENERGY STAR® guidelines for energy efficiency.
●
N-up printing (printing more than one page on a sheet) and
●
Printing on Both Sides features save paper.
sets the printer to a mode that reduces toner smearing and
dusting.
The default setting is Off.
ENWW HP Color LaserJet CM1015/1017 MFP features 3
HP Color LaserJet CM1015/1017 MFP Series
Supplies
Accessibility
Expandability
Memory card slots (HP Color LaserJet CM1017 MFP
only)
Copy
Scan
A Supplies Status page with print cartridge gauges that
●
estimate remaining supply level. Not available for non-HP
supplies.
No-shake cartridge design.
●
Authentication for original HP print cartridges.
●
Easy ordering for replacement supplies.
●
Online user guide compatible with text screen-readers.
●
All doors and covers can be opened by using one hand.
●
Optional tray 3. This 250-sheet universal tray prevents the
●
need to frequently add paper to the MFP. Only one
additional 250-sheet tray can be installed on the MFP.
One DIMM slot for adding memory.
●
Supports a variety of memory cards.
Provides full-color copying from letter/A4- sized scanner
●
glass.
Control panel buttons available for color and
●
monochromatic copying.
Provides 1200 pixels per inch (ppi), 24-bit full-color
●
scanning from letter/A4-sized scanner glass.
Scan-to Email
●
Scan-to Folder
●
4 Chapter 1 Product information ENWW
Walkaround
The following figures show the locations and names of key MFP components.
Figure 1-1 Front view (HP Color LaserJet CM1017 shown)
1 Scanner
2 Output bin
3 Front door
4 Tray 1 (single sheet priority feed slot)
5 Tray 3 (optional; 250 sheets)
6 Tray 2 (250 sheets)
7 Memory card slots (HP Color LaserJet CM1017 MFP)
8 MFP control panel
ENWW Walkaround 5
Figure 1-2 Back and side view
1 On/off switch
2 Power connection
3 Jam access door
4 Dust cover
5 DIMM access door
6 Network connection to 10/100 Base-T network (HP Color LaserJet CM1017 MFP only)
7 USB connection
Figure 1-3 Transfer belt view (HP Color LaserJet CM1015 MFP)
1 Transfer belt (ETB)
6 Chapter 1 Product information ENWW
2 Magenta cartridge
3 Cyan cartridge
4 Yellow cartridge
5 Black cartridge
CAUTION Do not place anything on the transfer belt located on the inside of the front door.
Doing so can damage the MFP, adversely affecting print quality.
ENWW Walkaround 7
Software
Software and supported operating systems
HP strongly recommends installing all of the software provided. Some software is not available in all
languages. See the Getting Started Guide for installation instructions, and see the Install Notes file
for the latest software information.
The most recent drivers, additional drivers, and other software are available from the Internet and
other sources.
The MFP supports the following operating systems:
●
●
●
Table 1-1 HP Color LaserJet CM1015/CM1017 MFP software
Microsoft® Windows® 2000 and Windows XP (32-bit and x64-bit support)
Macintosh OS X V10.3 and later
Microsoft Windows Server 2003 (32-bit and 64-bit, driver only)
NOTE Download the printer driver at http://www.hp.com/support/cljCM1015_1017.
Feature Microsoft Windows
Windows Installer
HP PCL6 printer driver
HP postscript level 3
emulation printer driver
HP ToolboxFX software
HP imaging software
(HP Color LaserJet CM1017
MFP only)
Macintosh Installer
Macintosh printer drivers
Scan driver
Mass Storage Driver
(HP Color LaserJet CM
1017 MFP only and with
USB connection)
Server 2003
Windows 2000 and XP Macintosh OS X V10.3 and
later
HP Solution Center
HP Director
8 Chapter 1 Product information ENWW
Media specifications
Media supported on this MFP
Before purchasing large quantities of print media, always test a sample and make sure that the print
media meets the requirements specified in this user guide and in the HP LaserJet Printer Family
Print Media Guide at
CAUTION Using print media that does not meet HP specifications can damage the MFP,
requiring repair. This repair is not covered by the Hewlett-Packard warranty or service
agreements.
CAUTION Do not use HP Inkjet photo paper with this MFP.
NOTE Remember to choose the correct printer-driver settings and paper settings from the
control panel or HP ToolboxFX when using special media.
This MFP accepts these types of media:
Letter
●
Legal
●
A4
●
http://www.hp.com/support/ljpaperguide.
Executive
●
Com10 envelope
●
Monarch
●
C5 envelope
●
DL envelope
●
B5 (ISO)
●
B5 envelope
●
● Custom (3”x5” - 8.5” x 14”)
JIS B5
●
J-Postcard
●
J-Double Postcard
●
A5
●
● 8.5” x 13”
16K (7.75” x 10.75”)
●
16K (184 x 260mm)
●
16K (195 x 270mm)
●
ENWW Media specifications 9
Table 1-2 Tray specifications
Media Type
Dimensions
1
Paper Minimum: 76 x 127 mm
(3 x 5 inches)
Maximum:
216 x 356 mm
(8.5 x 14 inches)
HP LaserJet glossy
paper and HP LaserJet
Photo paper
HP Premium Cover
paper
4
4
Identical to Paper
Identical to Paper
Weight Capacity
60 to 163 g/m2 (16 to
43 lb)
Up to 176 g/m
2
(47 lb)
Tray 1: Single sheet of
paper
Trays 2: Up to 250 sheets
for postcards
Optional tray 3: Up to 250
sheets
75 to 220 g/m2 (20 to
58 lb)
Tray 1: Single sheet of
HP LaserJet glossy paper
or HP LaserJet Photo paper
Tray 2: Up to 25 mm
(0.99 inch) stack height
200 g/m2 (53 lb) cover
Tray 1: Single sheet of
HP Cover paper
Tray 2: Up to 25 mm
(0.99 inch) stack height
2
NOTE Tray 3
does not accept
postcards,
envelopes, or
other special
media.
Transparencies and
opaque film
Identical to Paper Thickness: 0.10 to
0.13 mm (3.9 to 5.1 mils)
Tray 1: Single sheet of
transparency or opaque film
Tray 2: Up to 50 sheets for
tray 2
Labels
3
Identical to Paper Thickness: up to
0.23 mm (up to 9 mils)
Tray 1: Single sheet of
labels
Tray 2: Up to 25 mm
(0.99 inch) stack height
Envelopes
Up to 90 g/m2 (up to 24 lb)
Tray 1: Single envelope
Tray 2: Up to ten envelopes
1
The MFP supports a wide range of standard and custom sizes of print media. Check the printer driver for
supported sizes.
2
Capacity can vary depending on media weight and thickness, and environmental conditions.
3
Smoothness: 100 to 250 (Sheffield).
4
Hewlett-Packard does not guarantee results when printing with other types of heavy paper.
Select print media
Consider these factors when choosing print media.
10 Chapter 1 Product information ENWW
Media that can damage the printer
Do not use media that can damage the printer.
Do not use media with staples attached.
●
Do not use transparencies, labels, photo, or glossy paper designed for inkjet printers or other
●
low temperature printers. Use only media that is specified for use with HP Color LaserJet
printers.
Do not use paper that is embossed or coated and is not designed for the temperatures of the
●
fuser.
Do not use letterhead paper with low temperature dyes or thermography. Preprinted forms or
●
letterhead must use inks that are designed for the temperatures of heat of the fuser.
Do not use any media that produces hazardous emissions, or that melts, offsets, or discolors
●
when exposed to the temperature of the fuser.
Do not print on the back side of media that is designed to be printed on one side only.
●
To order HP LaserJet printing supplies, go to
http://www.hp.com/ghp/buyonline.html/ worldwide.
http://www.hp.com/go/ljsupplies/ in the U.S. or to
Media to avoid
Media outside the printer specifications will cause a loss of print quality and increase the occurrence
of jams.
Do not use paper that is too rough. Use paper less than 250 Sheffield smoothness tested.
●
Do not use paper with cutouts or perforations other than standard 3-hole punched paper.
●
Do not use multi-part or multi-page forms.
●
To ensure even color, do not use paper with a watermark if printing solid patterns.
●
ENWW Media specifications 11
12 Chapter 1 Product information ENWW
2 Installation
This chapter contains information about the following topics:
Site preparation
●
Package contents
●
Installing optional tray 3
●
Installing memory DIMMs
●
ENWW 13
Site preparation
Below are recommendations for the printer location and placement.
Operating environment
The printer must be kept in a proper location to maintain the performance level that has been set at
the factory. In particular, be sure that the environment adheres to the specifications listed in this
chapter.
The printer must have 2 inches of space above and around it.
Figure 2-1 Printer dimensions
1 Front view
2 Side view
Make sure the printer is in a location that has the following:
A well-ventilated, dust-free area
●
A surface that will support up to 18 kg (40 lbs)
●
A constant temperature and humidity (Do not install near water sources, humidifiers, air
●
conditioners, refrigerators, or other major appliances.)
● A hard, level surface (not more than a 2° angle)
Make sure to keep the printer away from the following:
Direct sunlight, dust, open flames, or water
●
Direct flow of exhaust from air ventilation systems
●
Magnets and devices that emit a magnetic field
●
14 Chapter 2 Installation ENWW
Areas subject to vibration
●
Walls or other objects. There must be enough space around the printer for proper access and
●
ventilation
Minimum system requirements
The minimum system requirements for the HP Color LaserJet CM1015/CM1017 MFP are listed below:
300 MB of free hard disk space
●
CD-ROM drive
●
USB port and USB cable
●
Requirements for PC systems
Windows 2000, XP (32-bit Home and Professional), or Server 2003
●
Pentium® II processor (Pentium III or greater recommended)
●
192 MB RAM
●
Requirements for Macintosh systems
Mac OS X V10.3 and later
●
G3 processor (G4 processor recommended)
●
128 MB RAM
●
ENWW Site preparation 15
Package contents
Figure 2-2 Package contents on page 16 lists the package contents for the HP Color LaserJet
CM1015/CM1017 MFP.
Figure 2-2 Package contents
1 HP Color LaserJet CM1015/CM1017 MFP
2 Dust cover
3 Paper delivery tray
4 Control-panel overlays
5 Software and user documentation CD-ROM
6 Power cable
7 Getting Started Guide
16 Chapter 2 Installation ENWW
Installing optional tray 3
1. Turn off the power switch on the MFP.
2. Unplug the power cable.
3. Place the MFP on optional tray 3, aligning the three pegs on tray 3 with the holes on the MFP.
WARNING! The MFP weighs 18 kg (40 lbs). Always have another person assist you
when lifting the MFP.
ENWW Installing optional tray 3 17
Installing memory DIMMs
When installing more memory for the MFP, it is possible to install a DIMM to print characters for
languages such as Chinese, or for the Cyrillic alphabet.
CAUTION Static electricity can damage DIMMs. When handling DIMMs, wear an antistatic
wrist strap, or frequently touch the surface of the DIMM antistatic package then touch bare
metal on the MFP.
1. Print a Configuration page by pressing OK and Cancel simultaneously. (A Supplies Status may
also page print.)
2. After the Configuration page prints, turn the MFP off and disconnect the power cable.
3. On the left rear side of the MFP, open the DIMM door.
18 Chapter 2 Installation ENWW
4. Release the locks on each side of the DIMM slot.
5. Remove the DIMM from the antistatic package.
6. Holding the DIMM by the edges as shown in the illustration, align the notches on the DIMM with
the DIMM slot.
ENWW Installing memory DIMMs 19
7. Firmly press the DIMM straight into the slot. Firmly close the locks on each side of the DIMM
until they snap into place.
8. Close the DIMM door.
20 Chapter 2 Installation ENWW
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