All Right Reserved. Except as
allowed by copyright laws or
herein, reproduction,
adaptation, or translation
without prior written permission
is prohibited.
A user of an HP LaserJet
8550MFP is granted a license
to: a) print hard copies of this
HP LaserJet 8550MFP copy
module User Guide for
PERSONAL, INTERNAL or
COMPANY use subject to the
restriction not to sell, re-sell or
otherwise distribute the hard
copies; and b) place an
electronic copy of this
HP LaserJet copy module User
Guide on a network server
provided access to the
electronic copy is limited to
PERSONAL, INTERNAL users
of the HP LaserJet 8550MFP.
Second Edition, Marchl 2001
Warranty
The information contained in
this document is subject to
change without notice.
Hewlett-Packard makes no
warranty of any kind with
respect to this information.
HEWLETT-PACKARD
SPECIFICALLY DISCLAIMS
THE IMPLIED WARRANTY OF
MERCHANTABILITY AND
FITNESS FOR A PARTICULAR
PURPOSE.
Hewlett-Packard shall not be
liable for any direct, indirect,
incidental, consequential, or
other damage alleged in
connection with the furnishing or
use of this information.
Trademark Credits
Adobe
®
, Acrobat
®,
and
PostScript™ are trademarks of
Adobe Systems Incorporated
which may be registered in
certain jurisdictions.
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trademark of CompuServe, Inc.
E
NERGY STAR
®
is a U.S.
registered service mark of the
United States Environmental
Protection Agency.
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Windows
MS-DOS
®
, Windows®, MS
®
, Windows NT®, and
®
are U.S. registered
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Corporation.
®
PANTONE
* is Pantone, Inc.s
check-standard trademark for
color.
TrueType™ is a U.S. trademark
of Apple Computer, Inc.
®
UNIX
is a registered trademark
in the United States and other
countries, licensed exclusively
through X/Open Company
Limited.
All other products mentioned
herein may be trademarks of
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Hewlett-Packard Company
11311 Chinden Boulevard
Boise, Idaho 83714 U.S.A.
How to use this online user guide
This user guide is provided online in an Adobe® Acrobat® portable
document format (PDF). This section will help familiarize you with
using PDF documents in Acrobat Reader version 4.0. For complete
instructions on how to view PDF documents, see the documentation
included with Acrobat Reader.
Features of Acrobat Reader 4.0
Finding topics in the online user guide
There are two primary ways to navigate to the information you need:
!click the topic you want to read about in the Bookmarks section
of the screen
!click Contents or Index in the Bookmarks section of the screen,
then click the topic you want to read about from the list of items
displayed on the page
Finding words
Use the Find command to find part of a word, a complete word, or
multiple words in the document.
EN
Click the Find button, or choose Find from the Edit menu.
How to use this online user guide 5
Magnifying the page view
Acrobat Reader offers several magnification choices that control how
the page fits on-screen.
the zoom-in tool
!
!the Magnification button in the status bar
!the toolbar buttons
Once you zoom in on a document, y ou can select the hand tool or use
the scroll bars to move the page.
To increase magnification: Select the zoom-in tool and click on t he
document page to double the current magnification.
To decrease magnification: Select the zoom-in tool while holding
down Ctrl (Windo ws and UNIX) or Option (Macintosh), and clic k the
center of the area you want to reduce.
Click the Magnification button to select how large or small to make
the page. Select from preset magnification levels and page views.
Actual Size scales the page to fit within the main window.
6
Fit in Window fills the window with the page’s content area only.
Fit Width scales the page to fit the width of the main window.
EN
Paging through a document
The following options are available for paging through a document.
To go to the next page: Click the Next P a ge b utton in the to olbar or
status bar, or press Page Up or Page Down on your keyboard.
To return to the previous page: Click the Previous Page button in
the toolbar, or press the Left Arrow or Up Arrow.
To go to the first page: Click the First Page button in the toolbar.
To go to the last page: Click the Last Page button in the toolbar.
To jump to a specific numbered page: Click the page number box
in the status bar at the bottom of the main window, type the page
number, and click OK.
Browsing with thumbnails
A thumbnail is a miniature view of each docume nt page. Click a page
in the Thumbnails section of the window to jump quic kly to t hat page .
Printing the document
T o print select ed pages: From the File menu, choose Print. Choose
Pages. In the From and To boxes type the r ange of pages y ou wish to print. Then click OK.
To print the whole document: From the File menu, choose Print.
Choose All n pages (n represents the total number of pages in the
document), and then click OK.
NoteGo to http://www.adobe.com/ for the latest versions and additional
languages of Adobe Acrobat Reader.
EN
How to use this online user guide 7
Where to look for more info rmation. . .
Several references are available for use with the system. For
additional copies of the guides below, contact HP Direct at
(800) 538-8787 (U.S.) or contact your HP-authorized dealer.
Additional information is available at http://www.hp.com.
Setting up the system (the copy module and
the printer unit)
System Getting Started Guide
Step-by-step instructions for installing
and setting up the system.
Printer Getting Started Guide
Contains basic tips for installing and
setting up the printer unit.
8
EN
Using the system
System Ready Reference Guide
Tips and quick information in a booklet
to keep by the system. See your
network administrator for the copy that
came with the system.
Printer Quick Reference Guide
Tips and quick information in a booklet
to keep by the printer unit. See your
network administrator for the copy that
came with the printer unit.
Copy Module Online User Guide
Detailed information on using and
troubleshooting the copy module.
EN
Printer Online User Guide
Detailed information on using and
troubleshooting the printer unit.
Paper Handling Addendum
Detailed information on using the
optional 1,000-sheet side input tray
(Tray 4).
Where to look for more information. . . 9
HP Customer Care service and support
Online services
For 24-hour access to information, we suggest these services:
World Wide Web
Printer drivers, updated HP printer software, plus product and support
information may be obtained from the following URLs:
in the U.S.http://www.hp.com/go/support
Printer drivers may be obtained from the following sites:
in Chinaftp://www.hp.co m.cn/go/support
in Japanftp://www.jpn.hp.com/go/suppo rt
in Koreahttp://www.hp.co.kr/go/support
in Taiwanhttp://www.hp.com.tw/go/support
or the local driver website
http://www.dds.com.tw
Obtaining software utilities and
electronic information for the U.S.:
10
Monday - Friday: 6:00 am - 10:00 pm MST
Saturday: 9:00 am - 4:00 pm MST
Phone: (805) 257-5565
Fax: (805) 257-6995
HP website: http://www.hp.com /
Mail:
Hewlett-Packard Co.
P.O. Box 907
Santa Clarita, CA 91380-9007
U.S.A.
For Canada:
Phone: (905) 206-4663
EN
For Europe:
HP Distribution Europe
The languages supported are listed beside the telephone numbers.
Hours of operation are 7:30 am GMT (8:30 am CET) to 17:00 pm
GMT (18:00 p.m. CET).
Within UKInternationally
English speaking line 01429 865511 +44 1429 865511
French speaking line +44 1429 863343
German speaking line +44 1429 863353
Italian speaking line +44 1429 520013
Spanish speaking line +44 1429 520012
Portuguese speaking line +44 1429 890466
For Asia Pacific Countries/Regions:
Australia +61 3 9272 8000
China (Beijing) +86 10 65053888
Hong Kong SAR +65 740-4477
India+91 (011) 682 6035
Indonesia+65 740-4477
Japan+81 3 53461891
Korea +82 2 3270 0805
Malaysia+65 740-4477
New Zealand0800-445-543 (toll free) or (09) 356 6640
Philippines+65 740-4477
Singapore+65 740-4477
Taiwan+886 (02) 717 0055
Thailand+66 (02) 661-3900 ext 3224
For Latin America:
Argentina
Buenos Aires: 787-8080
8:30 to19:30 hrs.
Brazil
São Paulo:011-829-6612
8:00 to19:00 hrs.
Chile
8:30 to18:30 hrs.800-360999
Colombia
* Local dealers provide technical assistance
Mexico “HP Contigo”
8:00 to18:00 hrs. 01-800-4726684
EN
01-800-4720684
HP Customer Care service and support 11
Venezuela
Caracas:207-8488
8:00 to18:00 hrs.800-47-888
NoteTechnical assistance for other Latin American countries is provided
by local dealers.
HP Direct Ordering for accessories or supplies:
Call (800) 538-8787 (U.S.) or (800) 387-3154 (Canada).
HP Direct Ordering for genuine HP parts:
In the U.S., call (800) 227-8164
12
EN
Customer support options worldwide
HP Customer Care and Product Repair
Assistance for the U.S. and Canada
NoteIf you purchased y our HP Color LaserJet 8550MFP with a
reseller-provided service contract, please see your reseller for
technical support, service, and warranty specifics.
Call (208) 323-2551 Monday through Friday from 6 am to 6 pm
(Mountain Time) free of charge during the warranty period. Standard
long-distance phone charges still apply. Have your system nearby
and your serial number ready when calling.
If you know y our printer unit needs to be repaired, ca ll (800) 243-9816
to locate your nearest authorized HP service provider.
Post-warranty telephone assistance is available to answer your
product questions. Call (900) 55 5-1500 ($ 2.50* per min ute , U.S. only)
or call (800) 999-1148 ($25* per call, Visa or MasterCard, U.S. and
Canada) Monday t hrough Friday from 7 am to 6 pm (Mountain Time).
Charges begin only when you connect with a support technician.
EN
*Prices subject to change.
Customer support options worldwide 13
European HP Customer Care Center language
and in-country/region options available
NoteIf you purchased y our HP Color LaserJet 8550MFP with a service
contract included, please see your reseller for warranty specifics and
technical support.
Open Monday through Friday 8:30 - 18:00 Central European Time
(CET).
HP provides a free telephone support service during the warranty
period. When you call one of the telephone n umbers listed belo w, you
will be connected to a responsive team waiting to help you. If you
require support after your warranty has expired, you can receive
support for a fee throug h the same telephone number. The fee is
charged on a per-incident basis. When calling HP, have the following
information ready: product name and serial number, date of
purchase, and description of the problem.
This chapter provides an ov erview of the HP Color LaserJet 8550MFP
system, including the follo wing:
!Copy module features
!Identifying the copy module parts
!Copy module control panel features
!Legal limitations of color copying
EN
Overview 23
Copy module features
This system brings you the quality and reliability of Hewlett-Packard
products. Below are some specific features of the copy module.
Features of the HP Color LaserJet 8550MFP
Image Quality
Performance
Media Handling/
Magnification
!Uses 600 dpi optical resolution
!256 colors
!Copies 24 pages per minutes (ppm) in black and white
!Copies 6 ppm in color
!Time to first copy: 18 seconds for black and white, 34
seconds for full color
!2 500-sheet input trays
!1 bypass tray with 100-sheet capacity
!Multiple copies up to 100
!Adjusts image to the size of the media using preset or
manual adjustments
!Reduces or enlarges images from 25% to 400%
Supports the following media sizes:
!Letter – 216 by 279 mm (8.5 by 11 in)
!Executive – 184 by 267 mm (7.25 by 10.5 in)
!Legal – 216 by 365 mm (8.5 by 14 in)
!Ledger – 279 by 432 mm (11 by 17 in)
!A4 – 210 by 297 mm (8.3 by 11.7 in)
!A3 – 297 by 420 mm (11.7 by 16.5 in)
!A5 – 148 by 210 mm (5.8 by 8.3 in)
!Minimum (custom sizes): 99 by 190.5 mm
(3.9 in by 7.5 in)
!Maximum (custom sizes): 305 by 470 mm
(12 by 18.5 in)
Maximum size of the original is Ledger/A3.
24 Chapter 1 Product introduction
EN
Features of the HP Color LaserJet 8550MFP (continued)
Media TypesSupports the following media types:
!paper
!prepunched media
transparencies (4 to 5 mils or 0.1 to 0.13 mm thick)
!
!envelopes
!labels
Tray 1 supports 60 to 216 g/m
2
(16 to 58 lb) media
Other input tra ys supp ort 60 to 105 g/m
For more information on supported media, see “Selecting
media” on page 56.
2
(16 to 28 lb) media
Accessories
!Optional Automatic Document Feeder (ADF)
!Optional 1,000-sheet side input tr ay (Tray 4) for printing
only
EN
Copy module features 25
Identifying the copy module parts
Main copy module parts
The following fi gure shows the locations of the copy module parts.
1
5
Figure 1Copy module parts
1Copy module cover
2Glass
3Control panel
4Control panel menu map
5System stand
2
3
4
26 Chapter 1 Product introduction
EN
Optional accessories
The following figure shows the optional copy module accessories.
1
2
Figure 2Optional accessories
1Optional Automatic Document Feeder (ADF)
2Optional 1,000-sheet side input tray (Tray 4) for printing only
EN
Identifying the copy module parts 27
Copy module control panel features
The front portion of the copy module, shown below, is called the
control panel. From here you can control all copying functions, enter
copy quantities or department ID numbers, determine the status of
the copy module , and troubleshoot copying errors using the display
panel Help feature.
Figure 3Copy module control panel in its entirety
NoteThe system control panel is used to configure the copy module mode
settings or to obtain status information. Unless otherwise specified,
“control panel” refers to the control panel on the copy module. Keys
font. Mode
on the copy module cont rol panel are in dicated b y the K
settings on the touch panel display are indicated by the
font.
PANEL
EY
DISPLAY
28 Chapter 1 Product introduction
EN
The following fi gures show each element of the copy module control
panel.
1
Figure 4Right-side view of copy module control panel
1Menu map: Provides brief descriptions of control panel keys.
2Paper clip tray: Store removed paper clips here.
3Power button: Press to turn the power on or off. (There is also a
power switch, which is located on the right side of the copy
module.)
4Pilot light: A green light indicates that the copy module is
turned on.
2
3
4
EN
Copy module control panel features 29
324
5
1
Figure 5Left-side view of the copy module control panel
1Touch panel display: Adjust the copy module’s features using
the touch panel display.
OPY
2C
key: Press to switch to the copy feature or to take the copy
module out of Energy Saver mode.
YSTEM
3S
key: Displays system and printer unit information on the
touch panel display.
4Status lights: These four lights indicate the status of the system.
(See page 34 for a description of how to interpret the colors and
behavior of the status lights.)
5Display contrast dial: Turn to adjust the contrast on the touch
panel display. (See page 38 for instructions on adjusting the
contrast on the touch panel display.)
6
7
8
9
30 Chapter 1 Product introduction
EN
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