HP Color LaserJet 5500 Software Reference Guide

software technical

reference

hp color LaserJet 5500

software technical reference

Edition 1, 09/2002

Warranty

The information contained in this document is subject to change without notice.

Hewlett-Packard makes no warranty of any kind with respect to this information. HEWLETT-PACKARD SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Hewlett-Packard shall not be liable for any direct, indirect, incidental, consequential, or other damage alleged in connection with the furnishing or use of this information.

Trademark Credits

Adobe, Adobe Photoshop, Acrobat, PostScript, and the Acrobat logo are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries/regions.

Arial is a U.S. registered trademark of the Monotype Corporation.

AutoCAD (TM) is a U.S. trademark of Autodesk, Inc.

CorelDraw (TM) is a trademark of Corel Corporation or Corel Corporation Ltd.

Helvetica and Times are treadmarks of Linotype-Hell AG and/or its subsidiaries in the U.S. and other countries/regions.

Intel (R) is a U.S. trademark of Intel Corporation.

Java (TM) is a U.S. trademark of Sun Microsystems, Inc.

HP-UX Release 10.20 and later and P-UX RElease 11.00 and later (in both 32- and 64bit configurations) on all HP 9000 computers are Open Group UNIX 95 branded products.

Microsoft (R), MS-DOS (R), Windows (R), and Windows NT (R) are U.S. registered trademarks of Microsoft Corporation.

Netscape and Netscape Navigator are trademarks or registered trademarks of Netscape Communications, Inc.

PANTONE (R)* is Pantone, Inc.’s checkstandard trademark for color.

Pentium (R) is a registered trademark of Intel Corporation.

TrueType (TM) is a U.S. trademar k of Apple Computer, Inc.

UNIX (R) is a registered trademark of the Open Group.

Hewlett-Packard Company 11311 Chinden Boulevard Boise, Idaho 83714 U.S.A.

Table of Contents

List of tables List of figures 1 Purpose and Scope

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

HP Color LaserJet 5500 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

2 Software Description

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Supported operating systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Technology background information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

HP LaserJet user documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Adobe Acrobat Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

HP LaserJet guides. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

HP LaserJet product printing-system installation notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

HP LaserJet product printing-system release notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Other HP LaserJet documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Bidirectional communication. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Driver Autoconfiguration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

HP Web Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Information tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Device status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Configuration information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Links to off-printer solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Settings tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Remote printer configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Networking tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Network settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Configurable e-mail alerts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Printer Status and Alerts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Remote firmware update. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Determining the current level of firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Downloading the new firmware from the HP Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Downloading the new firmware to the product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Remote firmware update through a local Windows port. . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Windows 95, Windows 98, and Windows Me . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Windows 95, 98, Me, NT 4.0, 2000, and XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Remote firmware update through a Windows network. . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Remote firmware update for UNIX systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Remote firmware update using FTP on a direct network connection. . . . . . . . . . . . . . . . . 32

Remote firmware update using FTP and a browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Using HP Web JetAdmin to download the firmware to the product . . . . . . . . . . . . . . . . . . . 33

Printer messages during firmware upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Software Technical Reference 3

E-mail command and response . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Euro character . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

International Color Consortium profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

PANTONE (R)* color profiles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Printing-system components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Printing system and installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

CD browser for Windows systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Installer features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Installable components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Printer drivers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

PCL 5c, PCL 6, and PS drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Windows 95, 98, Me, NT 4.0, 2000, and XP driver versions. . . . . . . . . . . . . . . . . . . . . . . .40

Macintosh and Macintosh-comp atib le system driver versions. . . . . . . . . . . . . . . . . . . . . . . .41

Additional driver availability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Macintosh components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Additional productivity tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

HP Web Regis trati on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 2

Optional software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

HP Web JetAdmin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 2

3 Driver features

Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

PCL 5c and PCL 6 driver features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Help system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 5

What's this? Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Context-sensitive Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Constraint messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

Bubble Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Finishing tab features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

Document preview image. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Quick Sets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

User’s Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Custom Quick Sets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Document Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Print on Both Sides option. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Flip Pages Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Booklet Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Activating booklet printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

Selecting a booklet cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Pages per Sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Print Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Default . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Graphics Settings group box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Output Settings group box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Resolution. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Manually printing on the second side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Scale Patterns (WYSIWYG) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Print all Text as Black . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Font Settings group box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Effects tab features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Print Document On setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Scale to Fit option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

% of Normal Size option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Watermarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Current Watermarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Watermark Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Message Angle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

4 Software Technical Reference

Font Attributes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Color . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Shading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Default settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Paper tab features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Printer image. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

All Pages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Other Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Back Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Size is . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Custom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Name drop-down menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Dynamic command button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Width and height controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Custom width and height control limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Paper and envelope icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Measurement Units button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Close button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Source Is. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Type Is . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Printer image. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Destination tab features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Destination Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Hardware configuration and availability of Job Storage options . . . . . . . . . . . . . . . . . . . . . . 77

Configuring the printer driver for a printer hard disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Job storage modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Quick Copy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Proof and Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Using a PIN for Private Job and Stored Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Private Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Stored Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Document identifiers used in Job Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

User Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Job Name. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Using Job Storage options when printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Releasing stored jobs at the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Deleting a print job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Output Bin Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Printer image. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Basics tab features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Copies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

About. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Driver extensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Color tab features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Color options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Manual color settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Configure tab features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Printer Model group box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Paper-handling options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Duplexing unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Mopier enabled . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Optional Paper Destinations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Optional Paper Sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Other Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Software Technical Reference 5

Storage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92

Printer Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92

Include types in application source list. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94

Ignore Application Collation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95

Automatic Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96

Printer image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

NT Forms tab features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97

Configuring the trays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97

Windows PS driver features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98

PS 3 Emulation support for the HP LaserJet product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98

Page Setup tab features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Advanced tab features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100

Job Storage tab features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101

Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101

Quick Copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101

Proof and Hold. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Private Job and Stored Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

PIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102

Private Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102

Stored Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102

Device Settings tab features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

HP LaserJet software CD-ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105

In-box file layout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105

HP LaserJet software CD-ROM, Windows partition. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105

Directory structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105

HP LaserJet software CD-ROM, Macintosh Partition. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Availability and fulfillment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105

In-box CD-ROMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106

Web ordering. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106

Web deployment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107

Printing-system software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107

Printer firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107

Standalone drivers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107

Operating system driver bundles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107

Point-and-print bundles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Other operating systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Software component availability. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108

Software component localization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

4 Installing Windows printing system components

Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113

Windows 95, 98, Me, NT 4.0, 2000, and XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113

Windows 95, 98, Me, NT 4.0, 2000, and XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113

Font support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

Basic fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

Default fonts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

Installation instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118

General installation for Windows 95, 98, Me, NT 4.0, 2000, and XP OSs . . . . . . . . . . . . . .118

Installing from the printing system CD-ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119

Installing from a network or from downloaded files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119

Detailed Windows installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Typical Installation dialog box sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119

Custom installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 4

Product registration (HP WebReg) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146

6 Software Technical Reference

Customization Utility for Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Silent installer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Customized silent installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Driver Management and Configuration Utility (Internal). . . . . . . . . . . . . . . . . . . . . . . . . . 157

Command-line silent install . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Method 1: Command line. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Method 2: SETUP.LST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Driver-only installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

Point and Print installation for Windows 95, 98, Me, NT 4.0, 2000, and XP . . . . . . . . . . . . 158

Setting a default printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Windows 3.1x . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Printer support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

5 Installation for Macintosh, IBM OS/2, and Linux operating systems

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

IBM OS/2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Linux . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Macintosh component descriptions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

HP LaserJet PPDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

PDEs (Mac OS X). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

HP LaserJet Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Installation notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

ColorSync profiles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Online Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

HP Auto Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Screen fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Font support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Installing the Macintosh printing system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

To install the HP LaserJet printer software for Macintosh OS . . . . . . . . . . . . . . . . . . . . . . . . 166

Uninstalling the Macintosh printing system. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

In-box disk layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Folders and files added through installation of the HP LaserJet software (Macintosh OS) . . 167

Macintosh (Macintosh OS) installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Main Install dialog box sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Printer setup using AppleTalk Chooser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

HP LaserJet Screen Fonts Installer dialog box sequence . . . . . . . . . . . . . . . . . . . . . . . . . 174

IBM OS/2 Warp 3.0 and later . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

OS/2 installation instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Installing a printer in OS/2 when printer object is missing . . . . . . . . . . . . . . . . . . . . . . . . . 176

Installing a printer in OS/2 with pre-existing printer object on desktop . . . . . . . . . . . . . . . . 177

Font support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178

Changing a printer driver in the printer object. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

Changing the printer properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

Changing the job properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

6 Engineering Detail

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

Media attributes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

Paper-source commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

Media types and sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

Paper Type commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

Index

Software Technical Reference 7

8 Software Technical Reference

List of tables

Table 1. Bidirectional communication support in various operating systems . . . . . . . . . . . . . . . . 18

Table 2. Default alerts selection state for connection type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Table 3. Update messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Table 4. Bubble Help messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Table 5. Page orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Table 6. Selected paper size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Table 7. Watermark color values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Table 8. Name drop-down menu text strings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Table 9. Custom width and height limits for the HP Color LaserJet 5500 . . . . . . . . . . . . . . . . . . . 74

Table 10. Close dialog box text strings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Table 11. Printer behavior with Ignore Application Collation settings . . . . . . . . . . . . . . . . . . . . . . 95

Table 12. CD-ROM versions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Table 13. Software component availability for HP Color LaserJet 5500 product . . . . . . . . . . . . 108

Table 14. Software component localization for the HP Color LaserJet 5500 product . . . . . . . . . 109

Table 15. Default fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Table 16. Additional PS 3 fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Table 17. Choose Setup Language dialog box text strings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Table 18. Setup dialog box text strings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Table 19. Welcome dialog box text strings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Table 20. HP Software License Agreement dialog box text strings . . . . . . . . . . . . . . . . . . . . . . . 123

Table 21. Web Update dialog box text strings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Table 22. Type of Connection dialog box text strings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Table 23. Select Port dialog box text strings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Table 24. Network Setup dialog box text strings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Table 25. Network Printer Configuration dialog box text strings . . . . . . . . . . . . . . . . . . . . . . . . . 131

Table 26. Identify Printer dialog box text strings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Table 27. Specify Network Path dialog box text strings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Table 28. Set Network Communication Mode dialog box text strings . . . . . . . . . . . . . . . . . . . . . 135

Table 29. Printer Model dialog box text strings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Table 30. Installation Type dialog box text strings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Table 31. Printer Name dialog box text strings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Table 32. Printer Sharing dialog box text strings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Table 33. Finish dialog box text strings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Table 34. Exit Setup dialog box text strings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Table 35. Custom Installation dialog box text strings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Table 36. Hewlett-Packard’s Electro nic Regis tr ation text strings . . . . . . . . . . . . . . . . . . . . . . . . . 148

Table 37. Welcome to Hewlett-Packard’s Regi strat ion dialo g box text string s . . . . . . . . . . . . . . 149

Table 38. Hewlett-Packard’s Electronic Registration dialog box text strings (1 of 3) . . . . . . . . . . 151

Table 39. Hewlett-Packard’s Electronic Registration dialog box text strings (2 of 3) . . . . . . . . . . 153

Table 40. Hewlett-Packard’s Elect ronic Regis trati on dialo g box text string s (3 of 3) . . . . . . . . . . 15 4

Table 41. Exiting registration text strings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Table 42. Windows servers with Windows clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Table 43. HP LaserJet for Macintosh installer spla sh screen dialo g box text string s . . . . . . . . . . 16 8

Table 44. HP LaserJet Installer dialog text strings (easy instal l) . . . . . . . . . . . . . . . . . . . . . . . . . 169

Table 45. HP LaserJet Installer dialog text strings (custom inst all ) . . . . . . . . . . . . . . . . . . . . . . . 171

Table 46. Installing dialog text strings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

Table 47. Installation successful dialog text strin gs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

Table 48. Important! dialog box text strings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

Table 49. How do I select my printer? dialog text strings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

Software Technical Reference 9

Table 50. HP LaserJet Screen Fonts splash screen dialog text strings . . . . . . . . . . . . . . . . . . . .174

Table 51. HP LaserJet Screen Fonts installer dialog text strings (1 of 2) . . . . . . . . . . . . . . . . . . .175

Table 52. HP LaserJet Screen Fonts installer dialog text strings (2 of 2) . . . . . . . . . . . . . . . . . . .175

Table 53. Installation was successful dialog text strings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .176

Table 54. Paper-source commands for the HP LaserJet 5500 product . . . . . . . . . . . . . . . . . . . . 181

Table 55. Supported features and attributes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

Table 56. Input-device supported sizes for the HP Color LaserJet 5500 product . . . . . . . . . . . . . 183

Table 57. Input-device supported media types for the HP Color LaserJet 5500 product . . . . . . .184

Table 58. PCL 5e and PCL 6 custom paper sizes for the HP Color LaserJet 5500 product . . . . .185

Table 59. Paper-type commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .185

10 List of tables Software Technical Reference

List of figures

Figure 1. Device Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Figure 2. Configuration page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Figure 3. Configure Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Figure 4. Networking tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Figure 5. Configurable Alerts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Figure 6. Printer Status and Alerts icons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Figure 7. Refresh Rate option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Figure 8. Printer Status and Alerts options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Figure 9. Installation CD browser main screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Figure 10. A typical constraint message with an OK button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Figure 11. A property page with Bubble Help icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Figure 12. The default appearance of the Finishing tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Figure 13. Finishing tab - User’s Manual Quick Set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Figure 14. Activating booklet printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Figure 15. Selecting booklet printing type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Figure 16. Page-order preview images. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Figure 17. Print Quality Details dialog box showing HP Color LaserJet Default setting . . . . . . . . 58

Figure 18. Effects tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Figure 19. Preview images - Legal on Letter; Scale to Fit off (left) and on (right). . . . . . . . . . . . . 63

Figure 20. Watermark Details dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Figure 21. Paper tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Figure 22. Other Pages mini-tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Figure 23. Back Cover mini-tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Figure 24. Custom Paper Size dialog box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Figure 25. Destination tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Figure 26. Basics tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Figure 27. About This Driver dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Figure 28. Color tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Figure 29. Manual Color Options dialog box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Figure 30. Configure tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Figure 31. More Configuration Options dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Figure 32. Configure Font DIMMs dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Figure 33. Driver NT Forms tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Figure 34. Page Setup tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Figure 35. Advanced tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Figure 36. Job Storage tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Figure 37. Device Settings tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Figure 38. Choose Setup Language dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Figure 39. Setup dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Figure 40. Welcome dialog box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Figure 41. HP Software License Agreement dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Figure 42. Web Update dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Figure 43. Type of Connection dialog box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Figure 44. Select Port dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Figure 45. Select Port dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Figure 46. Network Setup dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Figure 47. Network Setup dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Figure 48. Identify Printer dialog box (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Figure 49. Identify Printer dialog box (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Software Technical Reference 11

Figure 50. Specify Network Path dialog box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Figure 51. Set Network Communication Mode dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Figure 52. Printer Model dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136

Figure 53. Installation Type dialog box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137

Figure 54. Printer Name dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139

Figure 55. Printer Sharing dialog box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140

Figure 56. Finish dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142

Figure 57. Finish dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142

Figure 58. Exit Setup dialog box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143

Figure 59. Exit Setup dialog box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143

Figure 60. Components dialog box, Custom Installat ion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145

Figure 61. Hewlett-Packard’s Electronic Registration dialog box. . . . . . . . . . . . . . . . . . . . . . . . .147

Figure 62. Welcome to Hewlett-Packard’s Registrat ion dialo g box . . . . . . . . . . . . . . . . . . . . . . .149

Figure 63. Hewlett-Packard’s Electronic Registration dialog box (1 of 3). . . . . . . . . . . . . . . . . . . 150

Figure 64. Hewlett-Packard’s Electro nic Regi stration dialog box (2 of 3). . . . . . . . . . . . . . . . . . . 152

Figure 65. Hewlett-Packard’s Electronic Registration dialog box (3 of 3). . . . . . . . . . . . . . . . . . . 154

Figure 66. Exiting registration! dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Figure 67. HP LaserJet for Macintosh installer splash screen dialog box . . . . . . . . . . . . . . . . . .167

Figure 68. HP LaserJet Installer dialog box (easy install) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Figure 69. HP LaserJet Installer dialog box (custom install) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

Figure 70. Installing dialog box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .172

Figure 71. Installation was successful dialog box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

Figure 72. Important! dialog box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .173

Figure 73. How do I select my printer? dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .173

Figure 74. HP LaserJet Screen Fonts splash screen dialog box . . . . . . . . . . . . . . . . . . . . . . . . .174

Figure 75. HP LaserJet Screen Fonts installer dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

Figure 76. Installation was successful dialog box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

12 List of figures Software Technical Reference

Purpose and Scope

Introduction

This Software Technical Reference (STR) provides information and troubleshooting tips for the printing system software for the HP Color LaserJet 5500 product.

This document is prepared in an electronic format to serve as a quick-reference tool for Customer Care Center (CCC) agents, support engineers, system administrators, management information systems (MIS) personnel, and HP LaserJet product end-users, as appropriate.

The following information is included in this technical reference:

z descriptions of drivers and platforms with system modifications z procedures for installing and uninstalling software components z descriptions of problems that can arise while using the product, and known solutions

to those problems

z descriptions of known software issues and workarounds

A description of the product model or models described in this STR is provided below. The printing system software for each product model accommodates the differences between models.

Note Bundle configurations might vary among geographic regions.

Software Technical Reference Introduction 13

HP Color LaserJet 5500

The HP Color LaserJet 4600 product is available in five bundle configurations.

z HP Color LaserJet 5500. This model includes a total of 96 megabytes (MB) of

synchronous dynamic random access memory (SDRAM), expandable to 384 MB SDRAM (maximum); a multipur pose tray (tray 1); and a 500-sheet XY tray (tray 2).

z HP Color LaserJet 5500n. This model includes a total of 96 megabytes (MB) of

synchronous dynamic random access memory (SDRAM), expandable to 384 MB SDRAM (maximum); a multipurpose tray (tray 1); a 500-sheet XY tray (tray 2); and a Jetdirect print server enhanced input/output (EIO) network card.

z HP Color LaserJet 5500dn. This model includes a total of 96 megabytes (MB) of

synchronous dynamic random access memory (SDRAM), expandable to 384 MB SDRAM (maximum); a multipurpose tray (tray 1); a 500-sheet XY tray (tray 2); a Jetdirect print server enhanced input/output (EIO) network card; and a duplexing unit.

z HP Color LaserJet 5500dtn. This model includes a total of 160 megabytes (MB) of

synchronous dynamic random access memory (SDRAM), expandable to 384 MB SDRAM (maximum); a multipurpose tray (tray 1); two 500-sheet XY trays (trays 2 and

3); a Jetdirect print server enhanced input/output (EIO) network card; a duplexing unit, and a stand.

z HP Color LaserJet 5500hdn. This model includes a total of 160 megabytes (MB) of

synchronous dynamic random access memory (SDRAM), expandable to 384 MB SDRAM (maximum); a 10-gigabyte (GB) hard disk; multipurpose tray 1; three 500sheet XY trays (trays 2, 3, and 4); a Jetdirect pr int server enhanced input/output (EIO) network card; a duplexing unit, and a stand.

The use guide might include memor y that is found on the formatter called "Pageframe Memory" (32 MB) that can be used/allocated by the printer, for a print job along with the memory found on the 96-MB or 160-MB RAM dual in-line memory module (DIMM) in the printer. The driver and the configuration page show only the total memory found on the RAM DIMM(s).

14 1 Purpose and Scope Software Technical Reference

Software Description

Introduction

The product comes with software and installers for Microsoft (R) Windows (R) and Apple Computer, Inc., Macintosh systems. UNIX (R) and OS/2 systems are suppor ted, and software is available on the Web. For specific information about a system's installer, drivers, and components, locate the section that corresponds to that system.

Supported operating systems

The following operating systems (OSs) support the HP LaserJet printing-system software, including standard printer command language (PCL) drivers and PostScript (R) (PS) emulation drivers. Windows OSs support a full-featured configuration of the HP LaserJet product; other OSs support varying levels of functionality.

z Windows 95. z Windows 98. z Windows Millennium Edition (Me). z Windows NT (R) 4.0 (Service packs 3 through 6). z Windows 2000 (Service packs 1 and 2). z Windows XP Professional and Windows XP Home Edition (Windows XP) z IBM OS/2 2.0 or later (available on the IBM Web site at http://www.ibm.com). z Mac OS 8.6 to 9.x and Mac OS X Classic.

Windows Terminal Server, Windows Cluster Server, and Citrix Terminal server technology allows as many as 128 devices or terminals to share the resources dynamically on a terminal server. A terminal server eliminates the need for modems, network interface cards, applications, or complete operating systems on the terminals. Terminals can include personal computers, so-called dumb terminals, printers, and other devices. Ter minal clients connect to the terminal server through Transmission Control Protocol/Internet Protocol (TCP/IP). Citrix Metaframe supports connection through TCP/ IP, NETBIOS Extended User Interface (NetBEUI), Internetwork Packet Exchange/ Sequenced Packet Exchange (IPX/SPX), and asynchronous modem connections. In turn, the terminal server connects to a local area network (LAN) through a network interface card. For infor mation (including a list of supported printers, recommendations for installing printer drivers, a description of terminal server configurations, differences between terminal server versions, and differences between remote client operating systems) about supported printers and driver versions, visit the Web site at the following URL:

http://www.hp.com/cposupport/printers/support_doc/bpl10248.html

Software Technical Reference Introduction 15

Technology background information

This section addresses the following topics:

z "HP LaserJet user documentation" in HP LaserJet user documentation z "Bidirectional communication" in Bidirectional communication z "Driver Autoconfiguration" in Driver Autoconfiguration z "HP Web Access" in HP Web Access z "Printer Status and Alerts" in Printer Status and Alerts z "Remote firmware update" in Remote fir mware update z "Euro character" in Euro character z "International Color Consortium profiles" in International Color Consortium profiles z "PANTONE (R)* color profiles" in PANTONE (R)* color profiles

HP LaserJet user documentation

Adobe Acrobat Reader

The HP LaserJet software compact disk - read-only memory (CD-ROM) includes Adobe (R) Acrobat (R) Reader version 5.0 (version 4.05c for Russian) for viewing online documentation. When you click any of the documentation links in the HP LaserJet software CD browser, the installer scans the system for an installed Portable Document Format (PDF) reader. If the installer cannot find a reader, the installer presents the option to install the Adobe Acrobat Reader.

Note Adobe Acrobat Reader 4.0 or later is required to view the documents on the HP LaserJet software CD

browser.

HP LaserJet guides

On the CD-ROM that came with the product, the HP LaserJet 5500 use guide is supplied in Adobe Acrobat Reader PDF files for viewing on your computer.

You can either view the guide from the HP LaserJet CD browser or install it on your system. To install the online use guide, select the User Guide check box during a Custom Installation. The guide is installed in the Manuals folder on the target system. You can also choose to install the guides later, or read the guide on the printing system software CD-ROM by navigating to <language>/Manuals.

In accordance with the Americans with Disabilities Act (ADA), Hewlett-Packard provides a readable, onscreen version of the HP LaserJet 5500 use guide at the following HP Web site:

http://www.hp.com/support/lj5500.

A hyperlinked, screen-readable version of the HP Color LaserJet 5500 use guide is available on the printer software CD-ROM. To view the use guide, navigate to the "English" folder, and then to the "Manuals" folder. There, open HP5500EN.CHM.

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HP LaserJet product printing-system installation notes

The HP LaserJet 5500 Series Printing System Installation Notes are available on the HP LaserJet software CD-ROM. The installation notes (filename READ5500.RTF for the HP Color LaserJet 5500 product) contain important information about product features, instructions for installing the printing-system software, and technical assistance.

To view this text file from the HP Color LaserJet 5500 software CD browser, click View Documentation, and then click Readme.

You can also gain access to the file by inserting the CD-ROM, navigating to <LANGUAGE>, and then clicking the filename, READ5500.RTF. When you have the file open in Notepad, you can click File, and then click Save As to save a copy of the file to another location.

HP LaserJet product printing-system release notes

The Hewlett-Packard LaserJet 5500 Printing System Release notes, late-breaking information, and other technical assistance, are available on the Web at the following URL:

http://www.hp.com/support/lj5500

Other HP LaserJet documents

Guides for accessories and Jetdirect networking are also available as Adobe Acrobat PDF files. You can view these documents from the HP LaserJet software CD browser by clicking View Documentation and then clicking the name of the guide you want to view. To install the file, select the printer documentation check box during a Custom Installation.

The following guides are available:

• HP Jetdirect Administrator's Guide (click

• HP Fast InfraRed Receiver for HP LaserJet Printers (click

HP Jetdirect Guide)

hp FIR Guide)

Bidirectional communication

Bidirectional communication is the product’s ability to respond to data inquiries from the computer and report back information, such as what type of print media is available or what accessories are connected to the printer. If a product does not have this capability (that is, if it has no bidirectional mode), it can only accept commands from the host and cannot report information back.

Driver Autoconfiguration and Printer Status and Alerts use bidirectional communications software. The Typical Installation installs Driver Autoconfiguration in supported environments that contain the bidirectional communication software. Use Custom Installation when you do not want these features.

Bidirectional communication depends upon the type of connection between your computer to your printer and your network operating system.

The following table provides inform ation about the operating systems and networ k environments that support bidirectional communication.

Software Technical Reference Technology background information 17

Connection type

Direct Connect

Network Port

Table 1. Bidirectional communication support in various operating systems

Jetdirect TCP/IP

IPX/SPX

Windows 95Windows 98Windows MeWindows

NT 4.0

XXXX

XXXXXXX

XXXXXX

Windows 2000

Windows XP (32-bit only)

Macintosh

Novell

Microsoft Share

Standard TCP/IP

XXXXXX

(HP) TCP/IP

)

(MS IPX/SPX

XXXXXX

XXX

(HP) LPR X X X X AppleTalk X NetWare

4.x

Bindery

queue

NDS5

XXXXXX

queue NetWare

5.x

Bindery

queue

NDS

XXXXXX

queue Windows

95, 98, or Me host

Windows NT 4.0, 2000, or

host

TCP/IPXXXXXXX

IPX/SPX X X X X X X

TCP/IPXXXXXXX

IPX/SPX X X X X X X

LPRXXXXXX

Windows NT 4.0 supports parallel but not universal serial bus (USB) connections.

Transmission control protocol/Internet protocol.

Internet packet exchange/sequences packet excha nge.

Bidirectional functionality is supported only with the client software from Novell. It is not supported with Microsoft Client

Service for Netware.

Novell Directory Services.

Printer Status and Alerts is not installed when the share computer is running Terminal Server.

Driver Autoconfiguration

The HP LaserJet PCL 6 and PCL 5c dr ivers for Windows feature bidirectional communication technology which, in supported environments, provides automatic discovery and driver configuration for printer accessories at the time of installation or later, if needed. Some accessories that are supported by Driver Autoconfiguration are the duplexing unit, optional paper trays, font dual inline memory modules (DIMMs), and the

hard drive.

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If the environment supports bidirectional communication, the installer presents Driver Autoconfiguration as an installable component by default for a Typical Installation, and as an optional installable component for a Custom Installation. The Driver Autoconfiguration component installs the bidirectional communication software. If the installation environment does not support bidirectional communication, the Driver Autoconfiguration option does not appear during installation. However, installed drivers will be configured automatically in accordance with the HP printer bundle selected during installation of the printing-system software.

Driver Autoconfiguration works in four ways:

z In environments that support bidirectional communication, the computer

communicates with the product, determines the physical configuration, and then configures the driver accordingly.

z If the configuration of the HP LaserJet product changes after installation, the driver

can be automatically updated with the new configuration in environments that support bidirectional communication. For example, if the base printer model is installed and an optional duplexing unit is added later, you can automatically configure the duplexing unit in the dr iver by clicking the Update Now button on the driver's Configuration tab.

The Update Now button activates the HP Network Registry Agent (HPNRA) and triggers the driver to recheck the registry for new information. The HPNRA automatically updates the registry and changes the configuration information that appears on the Configuration tab in the Printer folder.

Note The bidirectional communication software necessary for the two methods of Driver Autoconfiguration

described above is included in a Typical Installation when installing a network printer in supported environments. The feature is also a selectable option for a Custom Installation.

z In environments that do not support bidirectional communication, the driver

automatically configures options based on the HP LaserJet product bundle selected during the installation of the printing-system software. For example, if the HP Color LaserJet 5500dn is selected, the driver automatically configures the duplexing unit and the correct amount of RAM. Configuration is based solely on the definition of the printer bundle.

z Enterprise AutoConfiguration (EAC) is a version of bidirectional communication that

provides autoconfiguration functionality for an Add Pr inter Wizard installation (when you do not use autoselect). An Add Printer Wizard installation that includes EAC is identical to other Add Printer installations, except that when installation is complete, the driver for the supported product is configured with the same settings as the physical configuration of the device. Configuration occurs without user interaction.

If bidirectional communication software has been installed previously, EAC will not be activated, and the Add Printer Wizard uses the pre-existing bidirectional communication to configure the printer. If bidirectional communication software has not been installed, EAC configures the driver to match the device configuration, which it detects automatically. EAC is active only as needed to use the autoconfiguration utility, and is then shut off. The files required to install EAC remain on your system.

Software Technical Reference Technology background information 19

HP Web Access

The HP Web Access feature, also known as the embedded Web server (EWS), contains the following components:

z Embedded virtual machine for Java (TM) applications z Web pages z storage space

HP Web Access provides a simple, easy-to-use solution for one-to-one printer management. In offices with a limited number of printers, remote management of printing devices can be accomplished without installing any management software, such as HP Web JetAdmin. The only requirement is that the management console have a supported Web browser.

In environments with a larger number of printers, where one-to-one management is impractical, HP Web Access and HP Web JetAdmin work together to provide scalable remote printer management. HP Web JetAdmin is used for consolidated management tasks, where operations are performed on a selected set of printers instead of on individual printers. For such environments, HP has provided hooks between HP Web Access and HP Web JetAdmin so that Web Access features can be configured on multiple printers in one operation. For example, the security password for HP Web Access can be set on a population of printers simultaneously.

For additional information and a copy of the HP Embedded Web Server for HP LaserJet Printers guide, go to the Web site at the following URL:

http://www.hp.com/support/lj5500

To view information about the printer using HP Web Access, open a supported Web browser and type in the printer TCP/IP address or host name. To find the TCP/IP address, look for "IP Address" on the EIO Jetdirect page, in the "TCP/IP" section under "Protocol Information". To find the host name of the printer, look for "Host Name" in the "TCP/IP" section. To pr int a copy of the EIO Jetdirect page from the printer control-panel display, see the instructions for printing a configuration page in the “Determining the current level of firmware” section. You also can view information about an installed HP Jetdirect print server by clicking the Networking tab in the HP Web Access window.

Information tab

HP Web Access offers the following additional features. To view the information, click the items on the menu that is on the left side of the HP Web Access Information tab:

• Device Status. This page provides current status information about your product.

• Configuration Page . This page provides information about the configuration for your product.

• Supplies Status. This page provides information about the print cartridge and the total pages printed, and the serial number of the product.

• Event Log. This page provides information about reported printer errors.

• Usage Page. This page provides information about product usage.

• Device Information. This page shows device information, such as the product TCP/IP address and serial number.

• Control Panel. This page shows the layout of the control panel.

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Device status

If a printer problem exists, status information (such as whether the printer is online or the toner is low) is available through your Web browser linked directly to the printer. You can view this information without physically going to the printer to identify the status. The following illustration shows how this information is presented on the printer's Web page.

Figure 1. Device Status

Software Technical Reference Technology background information 21

Configuration information

The HP LaserJet printer configuration page is available remotely through HP Web Access. The HP Web Access configuration page provides configuration information about the product in the same way as the configuration page printed from the printer. The following illustration shows an example of a configuration page viewed remotely through HP Web Access.

Figure 2. Configuration page

Links to off-printer solutions

Links within the home page of HP Web Access provide an easy way to locate information or complete tasks.

• HP Instant Support (TM). This link connects you to a set of dynamic Web resources that will help you solve specific problems and determine additional services that might be available for your device. Specific status and configuration information about the product is retained and directed to the “Solve a Problem” Web site. This site offers targeted support content and messages to help resolve problems as quickly as possible.

• Order Supplies. Click this link to connect to an ordering page where you can order genuine HP supplies, such as print car tridges and paper.

• Product Support. This link connects you with an HP product support page from which you can search for information, contact the HP customer care home page, or find additional resources for your product.

Settings tab

The options on the left of the Settings tab are as follows:

• Configure Device

•Alerts

•Email

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• Security

• Other Links

• Device Information

• Language

Remote printer configuration

Printer configuration information can be obtained through a Web browser by opening the printer HP Web Access page and changing any of the basic configuration information on the Settings tab. Security and password controls provide management information system managers with the level of control required within their environments. The following illustration shows an example of printer options that can be configured remotely.

Figure 3. Configure Device

Some configuration tasks cannot be performed remotely because printed pages must be examined.

Networking tab

The menu on the left of the screen contains other networking options under three categories: configuration, security, and diagnostics.

Configuration

• Network Settings

• Other Settings

• Support Info

• Select Language

Software Technical Reference Technology background information 23

Security

• Admin Password

• SSL/TLS

•SNMPv3

• Telnet

• Access Control

Diagnostics

• Network Statistics

• Protocol Info

• Configuration Page

• Refresh Rate

Network settings

The following illustration shows the Network Settings option on the HP Web Access Networking tab. From this screen, you can enable and configure the following network services:

•TCP/IP

• IPX/SPX

• AppleTalk

• Data Link Control/Logical Link Control (DLC/LLC)

• Simple Network Management Protocol (SNMP)

Figure 4. Networking tab

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Configurable e-mail alerts

The printer can automatically send e-mail alerts about printer problems or job status to specified e-mail addresses. For example, if toner is low, the printer can notify the person responsible for ordering or changing the cartridge. If there is a printer failure, an e-mail alert can be sent directly to the person responsible for fixing the problem. These e-mail alerts can be configured to be sent to any device that can accept e-mail, such as digital phones, pagers, and personal digital assistants. In large environments, administrators can route e-mail addresses to list-servers or URLs for expanded notification.

Figure 5. Configurable Alerts

Printer Status and Alerts

The HP LaserJet printing-system software includes a utility called Pr inter Status and Alerts that you can use to monitor print jobs and printer status from the desktop. The Printer Status and Alerts feature provides printer and job status infor mation such as printing history, job progress, toner and paper levels, and consumables and supplies reorder information, and presents a simulated view of the product control panel. This utility offers several options for configuring pop-up windows to view the status of the printer and of individual print jobs.

Printer Status and Alerts is a selectable component of Custom Installation. To install Printer Status and Alerts, choose box.

Software Technical Reference Technology background information 25

Custom Installation and select the appropriate check

Printer Status and Alerts features are available for printers connected by means of a connection, whether direct or over a network, that supports bidirectional functionality. The Printer Status and Alerts feature cannot be installed over infrared (IR) or serial ports. See “Bidirectional communication.”

For Windows 95, the Microsoft Winsock2 patch must first be installed. To download the Microsoft Winsock2 patch, go to http://www.microsoft.com/windows95/downloads/

contents/WUAdminTools/S_WUNetworkingTools/W95Sockets2/Default.asp.

For all operating systems, the computer must have Internet Explorer version 4.72 or later installed; version 5.0 or later is recommended.

HP Printer Status and Alerts communicates with the printer only during an active print job to minimize network traffic.

The following restrictions apply to HP products that use Pr inter Status and Alerts:

z Windows NT 4.0, Windows 2000, and Windows XP do not support Printer Status and

Alerts with terminal servers.

z For Device Status (printer icons in the status window), the computer must have

Internet Explorer version 4.72. x or later installed. To find the version number, open Internet Explorer, click Help, and then click About Internet Explorer. Netscape browsers do not support Printer Status and Alerts. No Inter net Explorer is necessary for getting status about jobs. Internet Explorer can be installed after installing Printer Status and Alerts.

z Netscape browsers do not support HP Printer Status and Alerts. z On a few applications, such as Microsoft Excel and Seagate Crystal Reports, multiple

copies of the same document show up in the Printer Status and Alerts window as separate jobs. This is because these applications actually send each copy as a separate job.

z For Windows screen reader applications, such as Job Access With Speech from

Freedom S cientific, the computer must have Internet Explorer version 5.0 or later installed. To find the version number, open Internet Explorer and click Help, and then click About Internet Explorer. Version 5.0 is reported as Version 5.00.x or later. No Internet Explorer is necessary for getting status about jobs for network-connected printers. Internet Explorer can be installed after installing Printer Status and Alerts.

z When renaming a driver, job and device status will not be tracked until the computer is

restarted.

z Drivers added after Printer Status and Alerts is installed are not recognized until the

computer is restarted.

z Clicking the Cancel button in the Printer Status and Alerts window will not always

cancel a job. This button sends a cancel request to the printer, but if the job has already been processed, it might not be possible to cancel the job (this is commonly the case with smaller jobs).

z When using Printer Status and Alerts with Microsoft printer sharing, the following

items apply:

• The Microsoft patch “Vredir” is required if you want to use Printer Status and Alerts on a Windows 98 or Windows Me computer for a printer that has been shared directly from a computer with Windows NT 4.0, Windows 2000, or Windows XP installed. Failure to install the patch could cause an intermittent blue screen to appear on the client computer.

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• For Microsoft shared products, the host system must have either Printer Status

and Alerts

or the HP Driver Autoconfiguration option from the HP installer on the computer. Load Printer Status and Alerts on the computer sharing the printer before loading Pr inter Status and Alerts on the client computer.

• For Windows 95, Windows 98, and Windows Me client computers that have Printer Status and Alerts installed, installing a printer using the Point and Print method will not activate Printer Status and Alerts.

When the Printer Status and Alerts feature is installed, a status icon in the form of a printer is included in the Windows system tray in the lower-right corner of the screen. The printer icon remains unchanged until you send a print job to the HP LaserJet product. When you send a print job, the icon changes to alert you to the status of the print job. Eight icons exist in this feature. The eight icons in the following illustration show current job status. Neither the When the print job is in a receiving or waiting state, the

Receiving nor the Waiting icon ever shows up in the Systray.

Printing icon appears in the

Systray. The icons behave differently, depending on whether the printer is connected through a

direct connection (USB or parallel) or through a network.

Figure 6. Printer Status and Alerts icons

Double-click the status icon to open the Printer Status and Alerts window, shown in the following illustration.

Note The appearance on the screen varies according to the HP LaserJet product and its configuration.

The Printer Status and Alerts window consists of two panes. The left pane shows icons for the available products, an icon for each current print job in progress, and an

Options

icon. The right pane provides information based on what is selected in the left pane. The buttons at the top can be used to perform the following functions:

z Left arrow: Return to the previous pane. z Right arrow: Go to the next pane. z Circular arrows: Refresh the pane. z Home: Return to the device status. z Clock face: Show pr int job history.

Software Technical Reference Technology background information 27

Click a product icon in the left pane to view information about the product and supplies or to view a history of recent print jobs. The following product information is available:

z Device Status indicates the current status of the HP LaserJet product. z Supplies shows information about the percentage of print-cartridge life remaining. z Media provides information about paper-handling devices and the status of each

device. For example, this section of the window shows the level of media present in each input device, as well as the status of output devices. This section also provides information about the type and size of media loaded in each input device.

z Capabilities provides information about such things as installed trays, paper-handling

devices, and disk storage. Also listed are DIMM slots, the printer serial number, and the firmware date code. Click a print job icon to see information about the progress and status of the print job. Click the Options icon to select options for configuring popup status windows that contain document alerts and to set the refresh rate for showing printer status inform ation.

Figure 7. Refresh Rate option

Note The appearance of the screen varies according to the HP LaserJet product and its configuration.

There are six settings for the refresh rate. The default setting is halfway between Less

Often

and More Often.

The

Less Often setting specifies the least frequent update intervals, which have minimal

impact on network traffic. The also has the most impact on traffic. The mechanism for the selected printer. If the refresh rate for a given printer is set to

More Often setting updates the status more frequently, but

Never setting disables the job-status monitoring

Never,

then subsequent jobs sent to that printer will not appear in the Printer Status and Aler ts window. If the

Never setting is selected when the scope control is set to All Printers, then

all job-status monitoring will be disabled. However, even when job-status monitoring is disabled, you can still open the status window and view the product status panels.

Changes to the refresh rate settings affect any subsequent jobs submitted to the affected printer. Existing jobs that are already being processed have a fixed refresh rate which was determined (according to the setting in the Refresh Rate panel) when the job was submitted.

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