HP Color LaserJet 5500 User Guide
hp color LaserJet 5500
5500n, 5500dn, 5500dtn, 5500hdn
use
hp color LaserJet 5500 series printer
User Guide
Copyright and License
© Copyright Hewlett-Packard Company,
2002
All Rights Reserved. Reproduction,
adaptation, or translation without prior written
permission is prohibited, except as allowed
under the copyright laws.
Part number: C9656-90905
First edition: September 2002
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®
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may not match PANTONE
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PAN TO NE
*PANTONE®* Colors generated
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*, Inc., 2000.
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*-identified
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Hewlett-Packard Company
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Table of contents
1 Printer basics
Quickaccesstoprinterinformation.................................................... 2
WorldWideWeb links ............................................................ 2
Userguidelinks.................................................................. 2
Wheretolookfor moreinformation ................................................ 2
Printerconfigurations ................................................................ 5
HPColorLaserJet5500.......................................................... 5
HPColorLaserJet5500n(Europeonly)............................................ 5
HPColorLaserJet5500dn........................................................ 6
HPColorLaserJet5500dtn ....................................................... 6
HPColorLaserJet5500hdn....................................................... 7
Printerfeatures...................................................................... 8
Walkaround........................................................................ 10
Printersoftware..................................................................... 12
Printerdrivers .................................................................. 12
Softwarefornetworks ...........................................................13
Utilities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Printmediaspecifications............................................................ 16
Supportedpaperweightsandsizes...............................................16
2 Control panel
Controlpaneloverview.............................................................. 20
Display......................................................................... 20
Accessingthecontrolpanelfromacomputer......................................21
Controlpanelbuttons ............................................................... 22
Interpretingcontrolpanelindicatorlights ..............................................23
Controlpanelmenus................................................................24
Gettingstartedbasics........................................................... 24
Menuhierarchy..................................................................... 25
Toaccessthemenus............................................................25
Retrievejobmenu(forprinterswithaharddisk) ................................... 25
Informationmenu ...............................................................25
Paperhandlingmenu............................................................26
Configuredevicemenu.......................................................... 26
Diagnosticsmenu............................................................... 27
Retrievejobmenu(forprinterswithaharddisk)....................................... 28
Informationmenu................................................................... 29
Paperhandlingmenu ............................................................... 30
Configuredevicemenu.............................................................. 31
Printingmenu................................................................... 31
Printqualitymenu............................................................... 32
Systemsetupmenu............................................................. 33
I/Omenu....................................................................... 34
Resetsmenu ...................................................................35
Diagnosticsmenu................................................................... 36
Changingprintercontrolpanelconfigurationsettings...................................37
EN_WW iii
Jobstorage limit ................................................................ 37
Jobheldtimeout ................................................................37
Traybehavioroptions: use requestedtrayandmanuallyfeed....................... 38
PowerSaveTime................................................................ 39
Personality..................................................................... 40
Clearablewarnings.............................................................. 40
Autocontinue................................................................... 41
Supplieslow....................................................................41
Jam recovery................................................................... 42
Language ...................................................................... 42
Usingtheprintercontrolpanelinsharedenvironments.................................44
3 I/O Configuration
Networkconfiguration............................................................... 46
ConfiguringTCP/IPparameters ..................................................46
Disablingnetworkprotocols(optional)............................................. 51
Parallelconfiguration................................................................53
EnhancedI/O(EIO)configuration .................................................... 54
HPJetdirectprintservers........................................................ 54
AvailableenhancedI/O interfaces ................................................54
NetWarenetworks .............................................................. 54
Windowsand WindowsNTnetworks.............................................. 55
AppleTalknetworks ............................................................. 55
UNIX/Linux networks............................................................55
4 Printing tasks
Controlling print jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Source......................................................................... 58
TypeandSize.................................................................. 58
Precedence forprint settings(software)........................................... 58
Selectingprintpaper................................................................ 60
Papertoavoid.................................................................. 60
Paperthatmaydamagetheprinter ...............................................60
Configuringinputtrays .............................................................. 62
ConfiguringTray1 size.......................................................... 62
ConfiguringTray1 type.......................................................... 62
Tray2,Tray3,orTray4detectablestandardpapersize............................63
Tray2,Tray3,orTray4papertype...............................................63
Tray2,Tray3,orTray4custompaper............................................ 63
Tray2,Tray3,orTray4nondetectablestandardsizes ............................. 65
PrintingfromTray1(multipurposetray) ...........................................65
PrintingenvelopesfromTray1................................................... 66
PrintingfromTray2,Tray3,andTray4........................................... 68
Loading detectable standard-sized paper into Tray 2, Tray 3, and Tray 4 . . . . . . . . . . . . . 68
Loading undetectable standard or custom-sized paper into Tray 2, Tray 3,
andTray4......................................................................70
Printingon specialmedia............................................................ 73
Transparencies................................................................. 73
Glossypaper ...................................................................73
Coloredpaper ..................................................................73
Envelopes...................................................................... 73
Labels .........................................................................74
Heavypaper.................................................................... 74
HPLaserJetToughpaper........................................................ 75
Preprinted formsandletterhead.................................................. 75
iv EN_WW
Recycledpaper................................................................. 75
2-sided(duplex)printing.............................................................76
Controlpanelsettingsforautomatic2-sidedprinting................................ 76
Optionsfor binding2-sidedprinting jobs........................................... 77
Manual2-sidedprinting..........................................................77
Specialprintingsituations............................................................ 78
Printingadifferentfirstpage ..................................................... 78
Printingon custom-sizepaper.................................................... 78
Stoppingaprintrequest ......................................................... 78
Jobretentionfeatures............................................................... 79
Storingaprintjob............................................................... 79
Quickcopyinga job .............................................................79
Proofingandholdingajob .......................................................79
Privatejobs..................................................................... 80
PrintingwiththeoptionalHPFastInfraRedReceiver................................... 82
SettinguptoprintwithWindows95,98,2000,NT,Me,andXP...................... 82
SettinguptoprintwithMacintoshcomputers ......................................82
Printingajob ...................................................................82
Interruptingandresumingprinting................................................ 83
Managingmemory.................................................................. 84
5 Managing the printer
Printerinformationpages............................................................86
Menumap...................................................................... 86
Configurationpage.............................................................. 86
Suppliesstatuspage............................................................ 87
Usagepage.................................................................... 87
Demo.......................................................................... 87
Filedirectory.................................................................... 88
PCL orPSfontlist .............................................................. 88
Eventlog....................................................................... 88
Printqualitytroubleshootingpages ............................................... 89
UsingtheembeddedWebserver..................................................... 90
ToaccesstheembeddedWebserverusinganetworkconnection................... 90
Informationtab.................................................................. 91
Settingstab .................................................................... 91
Networking tab..................................................................92
Otherlinks ..................................................................... 92
UsingPrinterStatusandAlerts....................................................... 93
Tochoosewhichstatusmessagesappear......................................... 93
Toviewstatusmessagesandinformation ......................................... 94
6Color
Usingcolor......................................................................... 96
HPImageREt 2400 ............................................................. 96
Paperselection................................................................. 96
Coloroptions................................................................... 96
sRGB.......................................................................... 96
Printingin four-colors(CMYK).................................................... 97
Managingcolor.....................................................................98
PrintinGrayscale............................................................... 98
Automaticormanual coloradjustment ............................................98
Matchingcolors.................................................................... 100
PANTONE
Swatchbookcolormatching ....................................................100
EN_WW v
®
*colormatching ....................................................100
7 Maintenance
Managingtheprintcartridge ........................................................102
HPprintcartridges .............................................................102
Non-HPprintcartridges.........................................................102
Printcartridgeauthentication....................................................102
HPfraudhotline ............................................................... 102
Printcartridgestorage..........................................................102
Printcartridgelifeexpectancy...................................................103
Checkingtheprintcartridgelife.................................................. 103
Changingprintcartridges...........................................................104
Tochangetheprintcartridge....................................................105
Replacingsupplies.................................................................108
Locatingsupplies ..............................................................108
Supplyreplacement guidelines..................................................108
Makingroomaroundtheprinterforreplacingsupplies.............................109
Approximatereplacementintervalsforsupplies...................................109
Configuringe-mailalerts............................................................110
Periodiccleaning ..................................................................111
WhentocleantheOHTsensor..................................................111
TocleantheOHTsensor .......................................................111
8 Problemsolving
Basictroubleshootingchecklist......................................................114
Factorsaffectingprinterperformance ............................................114
Controlpanelmessagetypes.......................................................115
Statusmessages ..............................................................115
Warningmessages.............................................................115
Errormessages................................................................115
Criticalerrormessages.........................................................115
Controlpanelmessages............................................................116
Paperjams........................................................................137
Paperjamrecovery ............................................................137
Commoncausesofpaperjams .....................................................139
Clearingpaperjams................................................................141
Jam inTray 1orTray2......................................................... 141
Jam inTray 3orTray4......................................................... 144
Jamsinthetopcover........................................................... 150
Jam inpaper inputpathorpaperpath............................................154
Jam induplexpath.............................................................157
Paperhandlingproblems...........................................................160
Printerresponseproblems.......................................................... 166
Printercontrolpanelproblems ......................................................170
Colorprinting problems.............................................................171
Incorrectprinteroutput .............................................................173
Guidelines forprintingwith differentfonts.........................................174
Softwareapplicationproblems......................................................175
Printqualitytroubleshooting ........................................................176
Printqualityproblems associatedwithpaper...................................... 176
Overheadtransparencydefects .................................................176
Printqualityproblemsassociatedwith theenvironment............................177
Printqualityproblems associatedwithjams ......................................177
Printqualityproblems associatedwithmaintenance...............................177
Printqualitytroubleshootingpages ..............................................177
vi EN_WW
Appendix A Working with memory and print server cards
Printermemory....................................................................179
Printingaconfigurationpage....................................................179
Installing memory and font DIMMs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
ToinstallmemoryandfontDIMMs...............................................180
Enablingmemory ..............................................................183
EnablingthelanguagefontDIMM ...............................................184
CheckingDIMMinstallation..................................................... 184
Installing an HP Jetdirect print server card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
ToinstallanHPJetdirectprint servercard........................................185
Appendix B Supplies and accessories
Spare parts and supplies availability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Ordering directly through the embedded Web server (for printers with network
connections) ......................................................................189
Ordering directly through the printer software (for printers directly connected
toacomputer).....................................................................189
To order printing supplies directly through the computer software . . . . . . . . . . . . . . . . . . . 190
Appendix C Service and Support
Hewlett-Packardlimitedwarrantystatement..........................................193
Limitedwarrantyforprintcartridgelife ...............................................195
Transferunitandfuserwarranty.....................................................196
HPmaintenanceagreements.......................................................197
On-siteserviceagreements.....................................................197
Extendedwarranty.............................................................197
Appendix D Printer specifications
Appendix E Regulatory information
FCCregulations ...................................................................201
Environmentalproductstewardship program.........................................202
Protecting theenvironment .....................................................202
Ozoneproduction..............................................................202
Energyconsumption ...........................................................202
Paperuse.....................................................................202
Plastics .......................................................................202
HPLaserJetPrintingSupplies................................................... 202
HP Printing Supplies Returns and Recycling Program Information . . . . . . . . . . . . . . . . . . 203
Recycledpaper................................................................203
Materialrestrictions ............................................................203
MaterialSafetyDataSheet(MSDS) .............................................203
Formoreinformation...........................................................203
DeclarationofConformity...........................................................204
Safetystatements.................................................................. 205
Lasersafety...................................................................205
CanadianDOCregulations .....................................................205
EMIstatement(Korea) .........................................................205
VCCIstatement(Japan)........................................................205
LaserStatementfor Finland.....................................................205
EN_WW vii
Glossary
Index
viii EN_WW
Printer basics
This chapter contains information on becoming familiar with the printer features. The
following topics are covered:
Quick access to printer information
•
Printer configurations
•
Printer features
•
Walk around
•
Printer software
•
Print media specifications
•
EN_WW 1
Quick access to printer information
World Wide Web links
Printer drivers, updated HP printer software, product information, and support may be
obtained from the following URL:
http://www.hp.com/support/lj5500
•
Printer drivers may be obtained from the following sites:
In China: ftp://www.hp.com.cn/support/lj5500
•
In Japan: ftp://www.jpn.hp.com/support/lj5500
•
In Korea: http://www.hp.co.kr/support/lj5500
•
In Taiwan: http://www.hp.com.tw/support/lj5500
•
or the local driver website: http://www.dds.com.tw
•
To order supplies:
United States: http://www.hp.com/go/ljsupplies
•
Worldwide: http://www.hp.com/ghp/buyonline.html
•
To order accessories:
http://www.hp.com/go/accessories
•
User guide links
Walk around
•
Replacing supplies
•
Where to look for more information
Several references are available for use with this printer. See http://www.hp.com/support/
lj5500.
Setting up the printer
Getting Started Guide—Step-by-step instructions for installing and setting up the printer.
2 Chapter 1 Printer basics EN_WW
HP Jetdirect Print Server Administrator’s Guide—Instructions to configure and
troubleshoot the HP Jetdirect print server.
Accessory and Consumable Installation Guides—Step-by-step instructions, supplied with
the printer’s optional accessories and consumables, for installing the printer’s accessories
and consumables.
Using the printer
User Guide—Detailed information on using and troubleshooting the printer. Available on
the C D-ROM t hat came with the printer.
Online Help—Information on printer options that are available from within printer drivers. To
view a Help file, access the online Help through the printer driver.
EN_WW Quick access to printer information 3
HTML (Online) User Guide—Detailed information on using and troubleshooting the printer.
Available at http://www.hp.com/support/lj5500. Once connected, select Manuals.
4 Chapter 1 Printer basics EN_WW
Printer configurations
Thank you for purchasing the HP Color LaserJet 5500 series printer. This printer is available
in the configurations described below.
HP Color LaserJet 5500
The HP Color LaserJet 5500 printer is a four-color laser printer that prints 22 A4 pages per
minute (ppm) A4 and 21 letter size ppm.
Trays. The printer comes with a multipurpose tray (Tray 1) that holds up to 100 sheets of
•
various paper types and sizes or 20 envelopes; 500-sheet paper feeder (Tray 2) that
supports various paper sizes. It supports optional 500-sheet paper feeders (Trays 3 and
4). See S
upported paper weights and sizes for more information.
Connectivity. The printer provides parallel and network ports for connectivity. The printer
•
also contains three enhanced input/output (EIO) slots, a Fast Infra Red (FIR) connection,
and a standard bidirectional parallel cable interface (IEEE-1284 c ompliant).
Memory. The printer contains 96 megabytes (MB) of synchronous dynamic random
•
access memory (SDRAM). To allow for memory expansion, the printer has three 168-pin
DIMM slots that accept 64, 128, or 256 MB RAM each. This printer can support up to 416
MB of memory. An optional hard disk drive is available.
HP Color LaserJet 5500n (Europe only)
The HP Color LaserJet 5500n printer includes the features of the 5500, plus an HP Jetdirect
615N print server EIO network card.
EN_WW Printer configurations 5
HP Color LaserJet 5500dn
The H P Color LaserJet 5500dn printer includes the features of the 5500n, plus an HP
Jetdirect 615N printer server EIO network card and automatic 2-sided (duplex) printing.
HP Color LaserJet 5500dtn
The HP Color LaserJet 5 500dtn includes the features of the 5500dn, additional 500-sheet
paper feeder (Tray 3), a stand, and a total of 160 MB of SDRAM.
6 Chapter 1 Printer basics EN_WW
HP Color LaserJet 5500hdn
The HP Color LaserJet 5500hdn includes the features of the 5500dtn including the additional
500-sheet paper feeder (Tray 3) and stand, hard disk, a total of 160 MB of SDRAM, and
another 500-sheet paper feeder (Tray 4).
EN_WW Printer configurations 7
Printer features
This printer combines the quality and reliability of Hewlett-Packard printing with the features
listed below. For more information on printer features, see the Hewlett-Packard website at
http://www.hp.com/support/lj5500.
Features
Performance
Memory
User interface
Supported printer personalities
Storage features
Environmental features
Fonts
22 pages per minute (ppm) for A4 size paper and 21 ppm for
•
letter size paper.
Also prints on transparencies and glossy paper. For more
•
information see
96 megabytes (MB) of synchronous dynamic random access
•
memory (SDRAM) (160 MB in the HP Color LaserJet 5500dn
and 5500hdn printers).
Can be expanded to 416 MB.
•
Optional hard disk drive (included with the HP Color LaserJet
•
5500hdn printer).
Graphic display on control panel.
•
Enhanced Help with animated graphics.
•
Embedded Web server to access support and order supplies
•
(network-connected printers).
HP PCL 6.
•
HP PCL 5c.
•
PostScript 3 emulation.
•
Automatic language switching.
•
Job retention (for printers with hard disks).
•
Personal identification number (PIN) printing (for printers with
•
hard disks).
Fonts and forms.
•
PowerSave setting.
•
High content of recyclable components and materials.
•
Energy Star compliant.
•
80 internal fonts available for both PCL and PostScript
•
emulation.
80 printer-matching screen fonts in TrueType™ format available
•
with the software solution.
Supports forms and fonts on the hard disk using HP Web
•
Jetadmin.
Supported paper weights an d sizes.
8 Chapter 1 Printer basics EN_WW
handling
Paper
Accessories
Connectivity
Supplies
Prints on paper from 76 by 127 mm (3 by 5 inches) up to 312 by
•
470 mm (12.3 by 18.5 inches).
Prints on paper with weights from 60 g/m2to 200 g/m2(16 to
•
53 lb bond).
Prints on a wide range of media types including glossy, labels,
•
overhead transparencies, and envelopes.
Multiple gloss levels.
•
A 500-sheet paper feeder (Tray 2) that supports paper sizes
•
from 148 by 210 mm (5.8 by 8.3 inches) up to 297 by 432 mm
(11.6 by 17 inches).
Optional 500-sheet paper feeder that supports paper sizes from
•
148 by 210 mm (5.8 by 8.3 inches) up to 297 by 432 mm (11.6
by 17 inches); standard on HP Color LaserJet 5500dtn (Tray 3)
and 5500hdn (Trays 3 and 4) printers. For more information see
Supported paper weights and sizes.
Automatic 2-sided printing on HP Color LaserJet 5500dn,
•
5500dtn, and 5500hdn printers.
250-sheet face-down output bin.
•
Printer hard disk, which provides storage for fonts and macros
•
as well as job storage; standard on HP Color LaserJet 5500hdn.
Dual inline memory modules (DIMM).
•
Printer stand (recommended for additional optional trays).
•
Optional 500-sheet paper feeder (Tray 3 and 4) that supports
•
paper sizes from 148 by 210 mm (5.8 by 8.3 inches) up to 297
by 432 mm (11.6 by 17 inches); standard on HP Color LaserJet
5500dtn (Tray 3) and 5500hdn (Trays 3 and 4) printers.
Flash DIMM.
•
Fast InfraRed (FIR) pod.
•
Optional enhanced input/output (EIO) network card; standard
•
on HP Color LaserJet 5500n, 5500dn, 5500dtn, and 5500hdn
printers.
FIR connection.
•
HP Web Jetadmin software.
•
Standard bidirectional parallel cable interface (IEEE-1284
•
compliant).
Supplies status page contains information on toner level, page
•
count, and estimated pages remaining.
No-shake cartridge design.
•
Printer checks for authentic HP print cartridges at cartridge
•
installation.
Internet-enabled supply-ordering capabilities (using embedded
•
Web server or printer Status and Alerts).
EN_WW Printer features 9
Walk around
The following illustrations identify the locations and names of key components of this printer.
Front view (shown with second 500-sheet paper feeder)
1outputbin
2 printer control panel
3 top cover
4 front cover (contains Tray 1)
5 Tray 2 (500 sheets of standard paper)
6 Tray 3 (optional; 500 sheets of standard paper)
7 Tray 4 (optional; 500 sheets of standard paper) access to print cartridges, transfer unit, and fuser
8on/offswitch
9 access to print cartridges, transfer unit, and fuser
10 Chapter 1 Printer basics EN_WW
Back/side view
1outputbin
2on/offswitch
3 Tray 3 (optional)
4 Tray 4 (optional)
5 EIO connection (quantity 3)
6 FIR (Fast infrared) connection
7 parallel connection
8 power connection
EN_WW Walk around 11
Printer software
Included with the printer is a CD-ROM containing the printing system software. The software
components and printer drivers on this CD-ROM help you use the printer to its fullest
potential. See the getting started guide for installation instructions.
Note For the latest information about the printing system software components,
view the ReadMe files on the CD-ROM.
This section summarizes the software included on the CD-ROM. The printing system includes
software for end users and network administrators operating in the following operating
environments:
Microsoft Windows 95, 98, Me
•
Microsoft Windows NT 4.0, 2000, and XP 32-bit and XP 64-bit
•
Apple M ac OS, version 8.6 or higher
•
AutoCAD drivers, versions 12-14
•
Note For a list of the network environments supported by the network administrator
software components, see N
For a list of printer drivers, updated HP printer software, and product support
information go to http://www.hp.com/support/lj5500.
etwork configuration.
Printer drivers
Printer drivers access the printer features and allow the computer to communicate with the
printer. The following printer drivers are included with the printer.
Operating system
Windows 95, 98, Me
Windows NT 4.0
Windows 2000
Windows XP (32-bit)
Windows XP (64-bit)
Macintosh OS
1
Not all printer features are available from all drivers or operating systems. See the online Help in
your driver for availability of features.
Note If your system did not automatically check the Internet for the latest drivers during software
installation, download them from http://www.hp.com/support/lj5500. Once connected,
select Downloads and Drivers to find the driver you wish to download.
1
PCL 5c PCL 6 PS
12 Chapter 1 Printer basics EN_WW
Additional drivers
The following drivers are not included on the CD-ROM, but are available from the Internet or
from HP Customer Care.
OS/2 PCL 5c/6 printer driver
•
OS/2 PS printer driver
•
Windows NT 3.51 PCL 5c, Windows NT 3.51 PS (only through the HP Color LaserJet
•
4500 driver)
UNIX model scripts
•
Linux drivers
•
Windows 3.1x (HP Color LaserJet 4550 driver)
•
Note The OS/2 drivers are available from IBM and are packaged with OS/2. They are not
available for Traditional Chinese, Simplified Chinese, Korean, and Japanese.
Note For more information about Windows 3.1x drivers, go to http://www.hp.com/support/clj4550.
Software for networks
For a summary of available HP network installation and configuration software solutions,
see the HP Jetdirect Print Server Administrator’s Guide. You can find this guide on the CD
included with the printer.
HP Web Jetadmin
HP Web Jetadmin allows you to manage HP Jetdirect connected printers within your intranet
using a browser. HP Web Jetadmin is a browser-based management tool and should be
installed only on the network administrator’s computer. It can be installed and run on a
variety of systems.
To download a current version of HP Web Jetadmin and for the latest list of supported host
systems, visit HP Customer Care Online at http://www.hp.com/go/webjetadmin.
When installed on a host server, HP Web Jetadmin can be accessed by any c lient through a
supported Web browser (such as Microsoft Internet Explorer 4.x or Netscape Navigator 4.x or
later) by browsing to the HP Web Jetadmin host.
HP Web Jetadmin 6.5 and above have the following features:
Task-oriented user interface provides configurable views, saving network managers
•
significant time.
Customizable user profiles let network administrators include only the function viewed
•
or used.
Instant e-mail notification of hardware failure, low supplies, and other printer problems
•
now route to different people.
Remote installation and management from anywhere using only a standard Web browser.
•
Advanced autodiscovery locates peripherals on the network, without manually entering
•
each printer into a database.
Simple integration into enterprise management packages.
•
EN_WW Printer software 13
Quickly find peripherals based on parameters such as IP address, color capability,
•
and model name.
Easily organize peripherals into logical groups, with virtual office maps for easy navigation.
•
For the latest information about HP Web Jetadmin go to http://www.hp.com/go/webjetadmin.
UNIX
The HP Jetdirect Printer Installer for UNIX is a simple printer installation utility for HP-UX
and Solaris networks. It is available for download from HP Customer Care Online at
http://www.hp.com/support/net_printing.
Utilities
The HP Color LaserJet 5500 series printer is equipped with several utilities which make it
easy to monitor and manage the printer on a network.
Embedded Web server
This printer is equipped with an embedded Web server, which allows access to information
about printer and network activities. A Web server provides an environment in which web
programs may run, much in the same way that an operating system, such as Windows,
provides an environment for programs to run on your PC. The output from these programs
can then be displayed by a Web browser, such as Microsoft Internet Explorer or Netscape
Navigator.
When a Web server is “embedded,” that means it resides on a hardware device (such as a
printer) or in firmware, rather than as software that is loaded on a network server.
The advantage of an embedded Web server is that it provides an interface to the printer that
anyone with a network-connected PC and a standard Web browser can access. There is
no special software to install or configure, but you must have a supported Web browser on
your computer. To access the embedded Web server, type the IP address for the printer.
(To find the IP address, print a configuration page. For more information about printing a
configuration page, see P
Features
The HP embedded Web server allows you to view printer and network card status and manage
printing functions from your PC. With the HP embedded Web server, you can do the following:
view printer status information
•
determine the remaining life on all supplies and order new ones
•
view and c hange tray configurations
•
view and change the printer control panel menu configuration
•
view and print internal pages
•
receive notification of printer and supplies events
•
add or customize links to other Web sites
•
select the language in which to display the embedded Web server pages
•
view and change network configuration
•
view support content that is printer specific and specific to the printer’s current state.
•
For a complete explanation of the features and functionality of the embedded Web server,
see U
sing the embedded Web server.
rinter information pages.
14 Chapter 1 Printer basics EN_WW
Other components and utilities
Several software applications are available for Windows and Macintosh OS users, as well as
for network administrators. These programs are s ummarized below.
Windows Macintosh OS Network administrator
Software installer —
•
automates the printing
system installation
Online Web registration
•
Printer Status and Alerts
•
PostScript Printer
•
Description files (PPDs)
— for use with the Apple
PostScript drivers that
comeswiththeMacOS
HP LaserJet Utility — a
•
printer management utility
for Mac OS users
HP Web Jetadmin — a
•
browser-based system
management tool. See
http://www.hp.com/go/
webjetadmin
HP Web Jetadmin software
HP Jetdirect Printer
•
Installer for UNIX —
available for download
from
http://www.hp.com/
support/net_printing
for the latest
EN_WW Printer software 15
Print media specifications
For optimum results, use conventional 75 g /m2to 90 g/m2(20 to 24 lb) photocopy paper.
Verify that the paper is of good quality and is free of cuts, nicks, tears, spots, loose particles,
dust, wrinkles, curls, or bent edges.
Supported paper weights and sizes
Normal orientation loads long-side first into the printer. This is the preferred orientation
because it allows for longer consumable life and increased printer speed. However, some
paper sizes can be loaded short-side first. This orientation is called rotated. Paper that can
be fed into the printer using the rotated, short-side first orientation have “-R” after the paper
size. These paper sizes are Letter-R, A4-R, A5-R, and B5-R.
Tray 1 paper sizes
Tray 1 Dimensions Weight or thickness Capacity
Standard size
paper/cardstoc
(Letter/A4, Legal,
Executive, JIS B5,
B5-R, A5, A5-R, 11 by
1
17
,A3
Minimum size
paper/cardstock
Maximum size
paper/cardstock
Standard size glossy
paper (Letter/A4,
Letter-R, A4-R, Legal,
Executive, JIS B5,
B5-R, A5, A5R, 11 by
17, A3)
Minimum size glossy
paper
Maximum size glossy
paper
Standard size
transparencies
(Letter/A4, Letter-R,
A4-R, Legal, E xecutive,
JIS B5, B5-R, A 5, A5-R,
11 by 17, A3)
Minimum size
transparencies
Maximum size
transparencies
k
76 by 127 mm
(3 by 5 in)
312 by 470 mm
(12.3 by 18.5 in)
76 by 127 mm
(3 by 5 in)
312 by 470 mm
(12.3 by 18.5 in)
76 by 127 mm
(3 by 5 in)
312 by 470 mm
(12.3 by 18.5 in)
60 to 200 g/m
2
(16 to 53 lb bond)
60 to 200 g/m
2
(16 to 53 lb bond)
60 to 200 g/m
2
(16 to 53 lb bond)
75 to 163 g/m
2
(20 to 43 lb bond)
75 to 163 g/m
2
(20 to 43 lb bond)
75 to 163 g/m
2
(20 to 43 lb bond)
0.12 to 0.13 mm thick
(4.7 to 5.5 mils thick)
0.12 to 0.13 mm thick
(4.7 to 5.5 mils thick)
0.12 to 0.13 mm thick
(4.7 to 5.5 mils thick)
100 sheets
2
(75 g/m
; 20 lb bond)
100 sheets
2
(75 g/m
; 20 lb bond)
100 sheets
2
(75 g/m
; 20 lb bond)
Maximum stack height:
10 mm (0.4 in)
Maximum stack height:
10 mm (0.4 in)
Maximum stack height:
10 mm (0.4 in)
Maximum stack height:
10 mm (0.4 in)
Maximum stack height:
10 mm (0.4 in)
Maximum stack height:
10 mm (0.4 in)
16 Chapter 1 Printer basics EN_WW
Tray 1 Dimensions Weight or thickness Capacity
Standard size tough
(Letter/A4,
paper
0.10 to 0.13 mm thick
(4 to 5 mils thick)
Maximum stack height:
10 mm (0.4 in)
Letter-R, A4-R, Legal,
Executive, JIS B5,
B5-R, A
5, A5-R, 11 by
17, A3)
Minimum size tough
paper
Maximum size tough
paper
Envelope (Com 10,
Monarch, C5, DL, B5)
Standard size label
(Letter/A4, Letter-R,
76 by 127
(3 by 5 in)
312 by 470 mm
(12.3 by 18.5 in)
mm
0.10 to 0
(4 to 5 mil
.13 mm thick
s thick)
0.10 to 0.13 mm thick
(4 to 5 mils thick)
75 to 105 g/m
2
(20 to 28 lb bond)
Maximum
10 mm (0.4
Maximum stack height:
10 mm (0.4 in)
20 envelopes
(10 mils thick)
Maximum stack he
10 mm (0.4 in)
A4-R, Legal, E xecutive,
JIS B5, B5-R, A 5, A5-R,
11 by 17, A3
Minimum size label
Maximum size label
1
11 by 17, Ledger, and Tabloid sizes are all the same size.
76 by 127 mm
(3 by 5 in)
312 by 470 mm
(12.3 by 18.5 in)
Maximum stack height:
10 mm (0.4 in)
Maximum stack height:
10 mm (0.4 in)
stack height:
in)
ight:
Note The following table lists the standard sizes of paper that the printer can automatically detect
when loaded in Tray 2 and optional Trays 3 and 4. The printer will also accept standard,
non-detectable sizes in addition to the standard, detectable sizes listed in the table. For more
information about loading standard, non-detectable size paper, see C
Tray 2 and optional Trays 3 and 4 paper sizes
Tray 2 and optional
Trays3and4
Standard size letter
(Letter
/A4, Letter-R,
A4-R, Legal, E xecutive,
JIS B5, B5-R, A 5, A5-R,
11 by 1
7, A3)
Minimum size paper
Maximum size paper
Standard size glossy
paper (Letter/A4,
Letter-R, A4-R, Legal,
Executive, JIS B5,
B5-R, A5, A5-R, 11 by
17, A3)
M
inimum size glossy
paper
Dimensions Weight or thickness Capacity
148 by 210 mm
(5.8 by 8.3 in)
297 by 432 mm
(11.7by17in)
148 by 210 mm
(5.8 by 8.3 in)
1
60 to 163 g/m
2
(16 to 43 lb bond)
60 to 163 g/m
2
(16 to 43 lb bond)
60 to 163 g/m
2
(16 to 43 lb bond)
75 to 163 g/m
2
(20 to 43 lb bond)
60 to 163 g/m
2
(16 to 43 lb bond)
onfiguring inpu t trays.
500 sheets
(75 g/m
500 sheets
(75 g/m
100 sheets
(75 g/m
200 sheets
200 sheets
2
; 20 lb bond)
2
; 20 lb bond)
2
; 20 lb bond)
EN_WW Print media specifications 17
Tray 2 and optional
Trays3and4
Maximum size glossy
paper
Standard size label
(Letter/A4, Letter-R,
A4-R, Le
gal, Executive,
Dimensions Weight or thickness Capacity
297 by 432 mm
(11.7by17in)
60 to 163 g/m
(16 to 43 lb bond)
2
200 sheets
Maximum stack height:
50 mm (2 in)
JIS B5, B5-R, A 5, A5-R,
11 by 17, A3)
Minimum size label
Maximum size label
Transparencies
(Letter/A4, Letter-R,
A4-R, Legal, E xecutive,
148 by 210 mm
(5.8 by 8.3 in)
297 by 432 mm
(11.7by17in)
0.12 to 0.13 mm thick
(4.7 to 5.5 mils thick)
Maximum stack height:
10 mm (0.4 in)
Maximum stac
k height:
10 mm (0.4 in)
100 sheets
(0.13mmthick;5.5mils
thick)
JIS B5, B5-R, A 5, A5-R,
11 by 17, A3)
Standard tough paper
(Letter/A4, Letter-R,
A4-R, Legal, E xecutiv
e,
0.10 to 0.13 mm thick
(4 to 5 mils thick)
100 sheets
(0.13mmthick;5.5mils
thick)
JIS B5, B5-R, A 5, A5-R,
11 by 17, A3)
Minimum size tough
paper
148 by 210 mm
(5.8 by 8.3 in)
0.10 to 0.13 mm thick
(4 to 5 mils thick)
100 sheets
(0.13mmthick;5.5mils
thick)
Maximum size tough
paper
297 by 432 mm
(11.7by17in)
0.10 to 0.13 mm thick
(4 to 5 mils thick)
100 sheets
(0.13mmthick;5.5mils
thick)
1
Trays 2, 3, and 4 use “Custom” size specifically for B5 ISO. Trays 2, 3, and 4 do not support the range
of custom sizes available in Tray 1.
Automatic 2-sided printing (duplexing)
1
Automatic 2-sided
printing
Standard size paper
(Letter/A4, A3, Legal,
Dimensions Weight or thickn
60 to 120 g/m
2
(16 to 32 lb bond)
ess
Capacity
Executive, JIS B5, A5,
11 by 17)
1
The printer automatically prints on paper weights up to 163 gm2. However, automatic 2-sided printing
on weights above the maximum value noted in this table can produce unexpected results.
Note Automatic 2-sided printing does not support rotated (short-edge first) orientation.
Manual 2-sided (duplex) printing. Any of the supported p aper sizes listed for printing from
Tray 1 can be manually duplexed. See 2
-sided (duplex) printing for more information.
18 Chapter 1 Printer basics EN_WW
Control panel
This chapter contains information on the printer control panel, which provides control of
printer functions and communicates information about the printer and print jobs. The following
topics are covered:
Control panel overview
•
Control panel buttons
•
Interpreting control panel indicator l i ghts
•
Control panel menus
•
Menu hierarchy
•
Retrieve job menu (for printers with a hard disk)
•
Information menu
•
Paper handling menu
•
Configure device menu
•
Diagnostics menu
•
Changing printer con trol panel configuration settings
•
Using the printer control panel in shared environments
•
EN_WW 19
Control panel overview
The control panel provides control of printer functions and communicates information about
the printer and print jobs. Its display provides graphic information about printer and supplies
status, making it easy to identify and correct problems.
Control panel buttons and lights
1 Pause/Resume button
2 Cancel job button
3 Ready light
4 Data light
5 Attention light
6Help(
7 Back arrow (
8 Down arrow (
9 Select (
10 Up arrow (
11 Display
) button
)button
) button
)button
) button
The printer communicates via the display and the lights o n the lower left side of the control
panel. The Ready, Data, and Attention lights provide at-a-glance information about the state
of the printer and alert you to printing problems. The display shows more complete status
information as well as menus, help information, animations, and error messages.
Display
The printer display gives you complete, timely information about the printer and print jobs.
Graphics illustrate levels of supplies, the locations of paper jams, and job status. Menus
give access to printer functions and detailed information.
20 Chapter 2 Control panel EN_WW
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