Honeywell THX9321 Prestige, THX9421 Prestige Product Information Sheet

Page 1
THX9321 Prestige® 2.0 and
THX9321 Prestige® 2.0
THX9421 Prestige® IAQ with EIM
THX9421 Prestige® IAQ with EIM
• Delta T Alerts and Diagnostics
Alerts give customers a sense of security while allowing you to service or replace the equipment prior to a loss of heating or cooling. Based on limits you set at installation, customers can be alerted when their system is not operat­ing as expected. The system alert will instruct customers to contact you for assistance. Requires Equipment Interface Module.
• Delta T Installer Test
Save time by viewing Delta T while running a system test to verify proper operation. Requires Equipment Interface Module.
• Universal Inputs EIM - S1, S2, S3, S4
Assignable inputs allow you to setup Indoor and Outdoor Temperature Sensors, Discharge and Return Air Sensors or Dry Contact Devices. Dry Contact Devices can be used to trip pre-set or customized alerts on the thermostat home screen. Requires Equipment Interface Module.
• Data Logs
The thermostat stores an Alerts Log, User Interactions Log and a Performance Log to quickly determine if an issue is caused by a system error or an accidental user error. Note: The Performance Log only applies to the THX9421 thermostat.

APPLICATION

FEATURES

• RedLINK™ Compatible
Increase your content and profit per job by including RedLINK™ accessories that meet your customers comfort and convenience needs. RedLINK accessories include the Wireless Outdoor Sensor, Portable Comfort Control (PCC), Equipment Interface Module (EIM), RedLINK Internet Gateway, Wireless Indoor Sensor, TrueSTEAM™ humidi­fier with Wireless Adapter, TrueZONE™ zoning panel with Wireless Adapter, Vent Boost Remote and Entry/Exit Remote.
• Customizable Service Reminders
Set up to 10 service reminders. Choose from the pre-set options or customize your own. Reminders based on date or the outdoor temperature.
• Selectable for Residential and Light Commercial Applications
One thermostat does it all to meet the needs of Residential and Light Commercial applications. Simply select Residen­tial or Commercial during the installer setup. If Commercial is selected, the thermostat will use commercial language, meet building codes and offer 365 day holiday scheduling.
• USB Port for Quick Installer Setup
Save time by using a USB stick to upload installer settings, and service reminders in one simple step.
• Selectable Sensors
When paired with a Wireless Indoor Sensor(s) you have the ability to choose which sensor(s) to use for tempera­ture, humidification and dehumidification. They can be used in combination for temperature averaging—or individ­ually—to condition humidity levels in separate spaces.
PRODUCT DATA
68-0311-03
Page 2
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM

CONTENTS

Application ........................................... 1
Specifications ...................................... 3
Ordering Information ........................... 2
System Installation .............................. 8
When Installing this Product... ..................... 8
Installing Equipment Interface Module (if used)
10
Wiring 24 Vac Common ................................ 10
Selecting Discharge and Return Air Temperature
Sensor Mounting Locations ......................... 10
Selecting Discharge and Return Air Temperature Sensor
Mounting Locations .............................................. 10
Selecting Return Air Temperature Sensor Mounting Loca-
tion ....................................................................... 11
Selecting Thermostat Location .................... 12
Installing Wallplate ........................................ 12
Power Optional REDLINK™ Accessories ... 14 Linking Thermostat to Equipment Interface Mod-
ule (if used) .................................................... 15
Linking RedLINK™ Accessories ................. 16
Mounting Optional Accessories .................. 70
Alerts and Diagnostics ....................... 87
Delta T Diagnostics ....................................... 87
Before You Set Up Delta T Diagnostics ....... 87
Setting up Alerts and Diagnostics ............... 88
Delta T Alerts ................................................. 90
Delta T Alerts and Utility Saver Switches ... 91
Data Logs ....................................................... 91
Alerts Log ............................................................. 92
User Interactions Log ........................................... 93
Dry Contact Alerts ........................................ 95
Installer Tests ...................................... 68
Using the Equipment Test ............................ 69
Using the Wireless Signal Strength Test .... 69
Indoor Air Quality (IAQ) Control ......... 102
Humidification ............................................... 102
Set up Humidification ........................................... 102
Control Humidification Level ................................ 104
Dehumidification - Residential ..................... 105
Set up Dehumidification With Cooling System ..... 105
Set up Dehumidification With Whole House Dehumidifier
106
Set up Dehumidification Away Mode .................... 108
Control Dehumidification Level ............................. 108
Dehumidification - Commercial ................... 109
Set up Dehumidification With Cooling System ..... 109
Set up Dehumidification With Dehumidifier .......... 110
Control Dehumidification Level ............................. 112
Ventilation ...................................................... 112
Set up Ventilation ................................................. 113
IAQ Reminders ..................................... 116
Customizable Reminders ................... 116
USB Port ............................................... 119
Heat Pump and Backup Heat Operation
100
Portable Comfort Control ................... 129
Remote Indoor Sensors ...................... 130
Commercial Features .......................... 121
Ramp Rates ................................................... 123
Custom Names .............................................. 124
Remote Setback ............................................ 124
Economizer and Time of Day (TOD) Operation
126
Pre-Occupancy Purge ................................... 126
Staging Control ............................................. 97
Optional Accessories .......................... 128
Troubleshooting .................................. 159
Wiring ................................................... 135
EIM Wiring Diagrams .................................... 138
Geothermal Radiant Heat ............................. 100
THX9321 Thermostat Wiring Diagrams ....... 141
THX9321 Thermostat Wiring Diagrams Using Uni­versal Relays to Control Heating or Cooling 142 Wiring IAQ Equipment or a Heat/Cool Stage to the
Universal Terminals ...................................... 149
Economizer Module Wiring Diagrams ......... 151
Wiring C7089U1006 Outdoor Sensor .......... 153
Wiring guide — Wired Indoor Sensors ........ 154
Regulatory Information ....................... 159
ORDERING INFORMATION
When purchasing replacement and modernization products from your TRADELINE® wholesaler or distributor, refer to the TRADELINE® Catalog or price sheets for complete ordering number. If you have additional questions, need further information, or would like to comment on our products or services, please write or phone:
1. Your local Honeywell Environmental and Combustion Controls Sales Office (check white pages of your phone directory).
2. Honeywell Customer Care
1885 Douglas Drive North Minneapolis, Minnesota 55422-4386
3. http://customer.honeywell.com or http://customer.honeywell.ca International Sales and Service Offices in all principal cities of the world. Manufacturing in Belgium, Canada, China, Czech Republic, Germany, Hungary, Italy, Mexico, Netherlands, United Kingdom, and United States.
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Page 3

SPECIFICATIONS

THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Thermostat Description:
Feature Description
Powering method Common wire only
System types (up to 4 heat/2 cool heat pump and up to 3 heat/2 cool conventional)
Changeover Manual or Auto changeover selectable
System setting Em Heat-Heat-Off-Cool-Auto
Fan setting Auto-On-Circ-Follow Schedule
Electrical Ratings for:
Equipment Interface Module and the THX9321 Prestige 2.0
Thermostat
NOTE: To find what terminals are available on the Equip-
ment Interface Module and the Prestige Thermo­stats, see “Terminal Designations” below the table.
Ter minal
W - O/B 18 to 30 VAC and
Y (cooling) 18 to 30 VAC 1.00A
G (fan) 18 to 30 VAC 0.50A
W2 - Aux 1 (heating) 18 to 30 VAC 0.60A
W3 - Aux 2 (heating) 18 to 30 VAC 0.60A
Y2 (cooling) 18 to 30 VAC 0.60A
A-L/A (Output) 18 to 30 VAC 1.00A
U1, U1 U2, U2 U3, U3
Gas, oil or electric heat with air conditioning
Warm air, hot water, high-efficiency furnaces, heat pumps, steam and gravity
Cool only
Volt ag e
(50/60 Hz)
750 mVDC
18 to 30 VAC 0.50A
Max. Current
Rating
1.00A
RedLINK Communication:
Frequency: 900 Mhz frequency range Re-Sync Time: RedLINK devices re-establish communication
within 6 minutes after AC power resumes.
Temperature Setting Range:
Heating: 40 to 90 °F (4.5 to 32 °C). Cooling: 50 to 99 °F (10 to 37 °C).
Temperature Sensor Accuracy: ± 1.5 °F at 70 °F (0.75 °C at
21.0 °C)
Humidification Setting Range:
10% to 60% RH.
Dehumidification Setting Range:
40% to 80% RH.
Humidity Display Range:
0% to 99%.
Humidity Sensor Accuracy: ± 5% RH from 30% to 50% RH
at 75 °F (24 °C).
Cool Indication:
Prestige 2.0 and Prestige IAQ 2.0 displays “Cool On” when the
thermostat turns the cooling on.
Heat Indication:
Prestige 2.0 and Prestige IAQ 2.0 displays “Heat On” when the
thermostat turns the heating on.
Auxiliary Heat Indication:
Prestige 2.0 and Prestige IAQ 2.0 displays “Auxiliary Heat On”
when the thermostat turns the auxiliary heat on.
Interstage Differential:
Comfort: The thermostat keeps the indoor temperature within 1
degree of the setpoint (droop less control). The thermostat turns on stage 2 when the capacity on stage 1 reaches 90%.
When the interstage differential is set to 1.0 or higher, the ther-
mostat stages the equipment based on how far the indoor temperature is from the setpoint (ISU 3030 to 3090). See page 31 for more information.
Terminal Designations:
— Equipment Interface Module: R, RC, RH, C, W-O/B,
W2-AUX 1, W3-AUX 2, Y, Y2, G, A-L/A, U1 U1, U2 U2,
U3 U3, S1 S1, S2 S2, S3 S3, S4 S4, A, B, C, D — THX9421 Thermostat: R, C — THX9321 Thermostat: R, RC, C, W-O/B, W2-AUX/E, Y,
Y2, G, A-L/A, K, U1 U1, U2 U2
Power Consumption of THX9421/THX9321:
Full brightness = 3.0 VA 1/2 brightness = 2.1 VA Backlight off = 1.9 VA
Clock Accuracy: ± 1 minute per month at 77 °F (25 °C). ± 2
minutes per month over the operating ambient temperature range.
Mounting Means:
Thermostat mounts directly on the wall in the living space
using mounting screws and anchors provided. Fits a hori­zontal 2 x 4 in. junction box.
Equipment Interface Module (EIM) mounts on HVAC equip-
ment or on a wall in the equipment room.
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THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
M34630
3-5/16 (84)
3-1/2
(89)
4-1/2 (115)
7/8
(22)
M34262
1-25/32
(46)
5-33/64
(140)
2-1/8
(54)
4-21/64
(110)
1-25/32
(46)
6-7/8 (175)
2-1/8
(54)
5
(127)
M33329A
6-13/16 (173)
3-5/16 (84)
1-7/16
(36)
3-7/8 (99)
7-29/32 (201)
3-19/64 (84)
5-1/2 (140)
M33330
Fig. 1. Dimensions of THX9421 Prestige IAQ thermostat in
in. (mm).
Fig. 2. Dimensions of THX9421 Prestige IAQ cover plates
in in. (mm).
Fig. 4. Dimensions of THX9321 Prestige 2.0 cover plate in
in. (mm).
9-11/32
(237)
1-19/32
(41)
M33331
4-53/64 (123)
8-7/8 (225)
Fig. 5. Dimensions of Equipment Interface Module in in.
(mm).
in. (mm).
Fig. 3. Dimensions of THX9321 Prestige
68-0311—03 4
®
2.0 thermostat in
Page 5
Kit
Part Number
Prestige IAQ Kit
YTHX9421R5101WW
Prestige IAQ Kit
YTHX9421R5101BB
Prestige IAQ Kit
YTHX9421R5101SG
Prestige IAQ Kit
YTHX9421R5101WG
Prestige IAQ Kit
YTHX9421R5085WW
Prestige IAQ Kit YTHX9421R5085BB
Prestige IAQ Kit YTHX9421R5085SG
Prestige IAQ Kit YTHX9421R5085WG
Prestige 2.0 Kit YTHX9321R5061
Prestige 2.0 Kit YTHX9321R5079
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 1. Prestige Kits.
Included in Kit
Part Number Description
THX9421R5021WW Thermostat - White Front, White Side THM5421R1021 Equipment Interface Module C7089R1013 Wireless Outdoor Sensor 50062329-001 Discharge/Return Sensors (Qty. 2) THX9421R5021BB Thermostat - Black Front, Black Side THM5421R1021 Equipment Interface Module C7089R1013 Wireless Outdoor Sensor 50062329-001 Discharge/Return Sensors (Qty. 2) THX9421R5021SG Thermostat - Silver Front, Gray Side THM5421R1021 Equipment Interface Module C7089R1013 Wireless Outdoor Sensor 50062329-001 Discharge/Return Sensors (Qty. 2) THX9421R5021WG Thermostat - White Front, Gray Side THM5421R1021 Equipment Interface Module C7089R1013 Wireless Outdoor Sensor 50062329-001 Discharge/Return Sensors (Qty. 2) THX9421R5021WW Thermostat - White Front, White Side THM5421R1021 Equipment Interface Module 50062329-001 Discharge/Return Sensors (Qty. 2) THX9421R5021BB Thermostat - Black Front, Black Side THM5421R1021 Equipment Interface Module 50062329-001 Discharge/Return Sensors (Qty. 2) THX9421R5021SG Thermostat - Silver Front, Gray Side THM5421R1021 Equipment Interface Module 50062329-001 Discharge/Return Sensors (Qty. 2) THX9421R5021WG Thermostat - White Front, Gray Side THM5421R1021 Equipment Interface Module 50062329-001 Discharge/Return Sensors (Qty. 2) THX9321R5030 Thermostat REM5000R1001 Portable Comfort Control C7089R1013 Wireless Outdoor Sensor THX9321R5030 Thermostat C7089R1013 Wireless Outdoor Sensor
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THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 2. Thermostat Replacement Parts and Accessories.
Operating
Ambient
Product Part Number
Thermostat THX9421R5021WW 32 to 120 °F
THX9421R5021BB 32 to 120 °F
THX9421R5021SG 32 to 120 °F
THX9421R5021WG 32 to 120 °F
THX9321R5030 32 to 120 °F
Equipment Interface Module
Wireless Adapter (For TrueZONE, TrueSTEAM or extend wireless range of EIM)
RedLINK Internet Gateway
Portable Comfort Control
Wireless Entry/Exit Remote
Wireless Vent and Filter Boost Remote
Wireless Outdoor Sensor
Wireless Indoor Sensor
Wired Outdoor Sensor (10K ohm Negative Temperature Coefficient)
Wired Wall Mount Indoor Sensor (10K ohm Negative Temperature Coefficient)
Wired Wall Mount Indoor Sensor (20K ohm Negative Temperature Coefficient)
Wired Wall Mount Indoor Sensor (10K ohm Negative Temperature Coefficient)
Wired Flush Mount Indoor Sensor (20K ohm Negative Temperature Coefficient)
Wired Flush Mount Indoor Sensor (20K ohm Negative Temperature Coefficient)
YTHM5421R1010* THM5421R1021
THM4000R1000 -40 to 165 °F
THM6000R1002 32 to 120 °F
REM5000R1001 32 to 120 °F
REM1000R1003 32 to 120 °F
HVC20A1000 32 to 120 °F
C7089R1013 -40 to 140 °F
C7189R1004 0 to 120 °F
C7089U1006 -40 to 120 °F
C7189U1005 45 to 88 °F
TR21 45 to 99 °F
TR21-A 45 to 99 °F
C7772A1004 45 to 99 °F
C7772A1012 45 to 99 °F
Temperature
(0 to 48.9 °C)
(0 to 48.9 °C)
(0 to 48.9 °C)
(0 to 48.9 °C)
(0 to 48.9 °C)
-40 to 165 °F (-40 to 73.9 °C)
(-40 to 73.9 °C)
(0 to 48.9 °C)
(0 to 48.9 °C)
(0 to 48.9 °C)
(0 to 48.9 °C)
(-40 to 60 °C)
(-17.8 to 48.9 °C)
For optimal Battery Life: 35 to 114 °F (1.7 to 45.6 °C)
(-40 to 48.9 °C)
(7 to 32 °C)
(7 to 37 °C)
(7 to 37 °C)
(7 to 37 °C)
(7 to 37 °C)
Operating
Relative Humidity
5% to 90% Non-Condensing
5% to 90% Non-Condensing
5% to 90% Non-Condensing
5% to 90% Non-Condensing
5% to 90% Non-Condensing
5% to 95% Non-Condensing
5% to 95% Non-Condensing
5% to 95% Non-Condensing
5% to 90% Non-Condensing
5% to 90% Non-Condensing
5% to 90% Non-Condensing
0% to 100% Condensing
5% to 90% Non-Condensing
5% to 95% Non-Condensing
5% to 95% Non-Condensing
5% to 95% Non-Condensing
5% to 95% Non-Condensing
5% to 95% Non-Condensing
5% to 95% Non-Condensing
Shipping
Temperature
-20 to 120 °F (-28.9 to 48.9 °C)
-20 to 120 °F (-28.9 to 48.9 °C)
-20 to 120 °F (-28.9 to 48.9 °C)
-20 to 120 °F (-28.9 to 48.9 °C)
-20 to 120 °F (-28.9 to 48.9 °C)
-20 to 165 °F (-28.9 to 73.9 °C)
-20 to 165 °F (-28.9 to 73.9 °C)
-20 to 120 °F (-28.9 to 48.9 °C)
-20 to 120 °F (-28.9 to 48.9 °C)
-20 to 120 °F (-28.9 to 48.9 °C)
-20 to 120 °F (-28.9 to 48.9 °C)
-40 to 120 °F (-40 to 48.9 °C)
-20 to 120 °F (-28.9 to 48.9 °C)
-40 to 130 °F (-40 to 54.4 °C)
-20 to 120 °F (-28.9 to 48.9 °C)
-40 to 150 °F (-40 to 65.5 °C)
-40 to 150 °F (-40 to 65.5 °C)
-40 to 150 °F (-40 to 65.5 °C)
-40 to 150 °F (-40 to 65.5 °C)
Physical Dimensions in in.
(mm) Color(s)
4-1/2 x 3-1/2 x 7/8 (115 x 88 x 22)
4-1/2 x 3-1/2 x 7/8 (115 x 88 x 22)
4-1/2 x 3-1/2 x 7/8 (115 x 88 x 22)
4-1/2 x 3-1/2 x 7/8 (115 x 88 x 22)
6-13/16 x 3-7/8 x 1-7/16 (173 x 99 x 36)
9-11/32 x 4-53/64 x 1-19/32 (237 x 123 x 41)
5-9/16 x 4-3/8 x 1-1/4 (141 x 112 x 32)
6 x 4-7/8 x 2-1/2 (152 x 124 x 64)
6-1/4 x 3-1/8 x 1-5/8 (158 x 80 x 38)
3-15/16 x 1-15/16 x 5/8 (101 x 50 x 16)
3-15/16 x 1-15/16 x 5/8 (101 x 50 x 16)
5 x 3-1/2 x 1-11/16 (127 x 89 x 43)
2-7/8 x 1-7/8 x 15/16 (74 x 48 x 24)
1-1/2 (38) - -
2-9/32 x 1-1/2 x 11/16 (58 x 38 x 18)
4-9/16 x 3 x 7/8 (116 x 76.5 x 22)
4-9/16 x 3 x 7/8 (116 x 76.5 x 22)
4-1/2 x 2-3/4 x 5/16 (114 x 70 x 8)
4-1/2 x 2-3/4 x 5/16 (114 x 70 x 8)
Front-White, Side-White
Front-Black, Side-Black
Front-Silver, Side-Gray
Front-White, Side-Gray
Arctic White
Gray
Gray
Black
Arctic White Gray
Arctic White
Arctic White
Gray
Arctic White
Premier White
White
White
Brushed Stainless Steel
Brushed Stainless Steel
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Page 7
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 2. Thermostat Replacement Parts and Accessories. (Continued)
Operating
Ambient
Product Part Number
Discharge or Return Air Sensor (10K ohm Negative Temperature Coefficient)
Discharge or Return Air Sensor (20K ohm Negative Temperature Coefficient)
Discharge or Return Air Sensor (20K ohm Negative Temperature Coefficient)
Occupancy Sensor for Remote Setback (Requires an Equipment Interface Module)
THX9421 Coverplate (covers marks left by old thermostats)
THX9421 Coverplate (covers marks left by old thermostats)
THX9421 Coverplate (covers marks left by old thermostats)
THX9321 Coverplate (covers marks left by old thermostats)
Wire Saver Module THP9045A1023 -40 to 163 °F
C7735A1000* 0 to 200 °F
C7041 - - - - - - 4-3/16 x 2-5/16 x 1-11/16
C7770A1006 45 to 99 °F
WSK-24 Receiver:
THP2400A1027W (Includes 2 cover plates)
THP2400A1027B (Includes 2 cover plates)
THP2400A1027G (Includes 2 cover plates)
50028399-001 - - - - - - 7-29/32 x 5-1/2 (201 x 140) White
Temperature
(- 17.8 to 93.3 °C)
(7 to 37 °C)
- 5 to 140 °F (-21 to 60 °C)
Door Sensor:
-4 to 140 °F (-20 to 60 °C)
PIR Sensor:
-4 to 104 °F (-20 to 40 °C)
- - - - - - Small = 5-33/64 x 4-21/64
- - - - - - Small = 5-33/64 x 4-21/64
- - - - - - Small = 5-33/64 x 4-21/64
(-40 to 73 °C)
Operating
Relative Humidity
- - -20 to 120 °F
5% to 95% Non-Condensing
- - - - Receiver:
5% to 90% Non-Condensing
Shipping
Temperature
(-28.9 to 48.9 °C)
-40 to 150 °F (-40 to 65.5 °C)
-40 to 185 °F (-40 to 85 °C)
Physical Dimensions in in.
Probe: 3-3/4 x 1/4 (77 x 6.4)
Cap Diameter: 2-7/16 (62)
(107 x 59 x 43)
Probe: 6 x 1/4 (152 x 6.4)
3.6 x 3.4 x 1.2 (91.4 x 86.4 x 30.5)
Door Sensor:
1.4 x 2.3 x 0.6 (35.8 x 57.6 x 15.2)
PIR Sensor:
2.8 x 3.9 x 1.1 (71 x 100 x 28)
(140 x 110), Large = 6-7/8 x 5 (175 x 127)
(140 x 110), Large = 6-7/8 x 5 (175 x 127)
(140 x 110), Large = 6-7/8 x 5 (175 x 127)
- - Gray
(mm) Color(s)
Gray
- -
- -
White
White
Black
Gray
* Prestige IAQ Kits and YTHM5421R1010 Kit include 50062329-001 Discharge/Return Air Sensors. Replacement Discharge/
Return Air Sensor part number is C7735A1000.
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THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
1324
1324
Password (Date Code)
OK

SYSTEM INSTALLATION

When Installing this Product...

1. Read these instructions carefully. Failure to follow the
instructions can damage the product or cause a hazard­ous condition.
2. Check the ratings given in the instructions to make sure the product is suitable for your application.
3. Installer must be a trained, experienced service technician.
4. After completing installation, use these instructions to verify the product operation.

Finding Your Password (Date Code)

You will need the thermostat password to:
• Make changes to the Installer Setup.
• Setup Diagnostics.
• Perform an Installer Test.
• View Data Logs.
• Add, remove, rename or view connected RedLINK accessories.
• Reset the thermostat to Factory Default settings.
Fig. 6. Finding thermostat password.
The password (Date Code) is located on the back of the thermostat. It can also be found by following these steps:
1. Touch Menu.
2. Select Dealer Information.
Dealer Informaon
Fig. 7. Finding thermostat password.
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Page 9
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
TM
TM
OR
THX9421 THERMOSTAT –
2 WIRES FOR POWER
RedLINK TO EQUIPMENT INTERFACE MODULE
RedLINK TO TrueZONE WIRELESS ADAPTER
THX9421 THERMOSTAT –
2 WIRES FOR POWER
THX9321 THERMOSTAT
WIRED DIRECTLY TO EQUIPMENT
OR
MCR34631
WIREDDIRECTLY
TOE

INSTALLATION OPTIONS

The THX9321 Prestige® 2.0 thermostat is wired directly to the equipment. The THX9421 Prestige® IAQ thermostat is used with the Equipment Interface Module or with a TrueZONE Wireless Adapter.
If using the Equipment Interface Module, see “Installing Equipment Interface Module (if used)” beginning on page 10.
If using a TrueZONE wireless adapter, follow the installation instructions that came with the TrueZONE, and go to “Selecting Thermostat Location” beginning on page 12.

Guidelines for Installing RedLINK Devices

— When installing more than one Thermostat and Equip-
ment Interface Module, mount the Equipment Interface Modules at least 2 feet apart for best RedLINK perfor­mance. No minimum distance is required between the Thermostats if the Thermostat is linked to an Equip­ment Interface Module.
— When the Thermostat is wired directly to the equipment
(No Equipment Interface Module and No TrueZONE Wireless Adapter), mount the Thermostats at least 2 feet apart for best RedLINK performance.
— To determine if a RedLINK device will communicate
properly in the installed location, during the connection process, press and quickly release the connect button on the RedLINK device at the desired mounting loca­tion. If the RedLINK device connects, then it will work
reliably during normal operation. If the RedLINK device does NOT connect, try a new location. During the con­nection process, the signal is sent at low power and during normal operation the signal is sent at high power.
— To connect a RedLINK device, make sure to press and
quickly release the connect button on the RedLINK device. Press and holding the connect button down too long will not allow the device to connect.
— If you link the Thermostat to the TrueZONE Wireless
Adapter, you will NOT be able to do the following: con­trol humidification, dehumidification or ventilation, setup a program schedule remotely from a computer, smart phone or tablet, work with the Wireless Indoor Sensor, Entry / Exit Remote or the Vent and Filter Boost Remote. To use these features, wire the Thermostat directly to the zone panel or use an Equipment Inter­face Module.
— If you are using a RedLINK device from a previous
installation, you must reset the device first before you re-connect it to the new Thermostat/Equipment Inter­face Module. See page 134 for more information.
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THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
CAUTION

Installing Equipment Interface Module (if used)

If no Equipment Interface Module is used, skip to “Selecting Thermostat Location” beginning on page 12.
NOTE: If an EIM is mounted inside a metal cabinet, such
NOTE: If you install more than one thermostat and EIM,
as a commercial rooftop unit, it is recommended to use a THM4000R1000 Wireless Adapter for extended wireless range. Mount the Wireless Adapter outside the metal cabinet and connect to the ABCD terminals at the EIM. The Wireless Adapter functions as a remote antenna for the EIM. After it is wired to the EIM, it automatically takes over as the antenna for RedLINK communi­cation. For best RedLINK performance, avoid mounting the Wireless Adapter above the roof deck or outside the exterior walls.
the EIMs must be at least 2 feet apart for best RedLINK performance.
WIRELESS
ADAPTER
EIM
THM4000R
POWER
WIRELESS SETUP
CONNECTED
CONNECT
A
B
C
D
Fig. 8.
1. Mount the EIM near the HVAC equipment or on the
equipment itself. Use screws and anchors as appropriate for the mounting surface..
2. To wire the EIM, strip 1/4” insulation, then insert wires (see Fig. 9). For wiring diagrams, see “Wiring” beginning on page 135.
R
C
W
O/B
W2
AUX1
W3
AUX2
Y
Y2
G
L
MCR32389
Fig. 9.

Wiring 24 Vac Common

• Single-Transformer System—Connect the common side of the transformer to the C screw terminal of the EIM. Leave the metal jumper wires in place between R, RC, and RH.
• Two-Transformer System—Connect the common side of the cooling transformer to the C screw terminal of the EIM. Remove the metal jumper wire between RC and RH. Connect the hot side of heating transformer to RH and leave the jumper wire between R and RC and connect the hot side of cooling transformer to R or RC.
Electrical Hazard. Can cause electrical shock or equipment damage.
Disconnect power before wiring.
The Equipment Interface Module (EIM) can be mounted vertically on the HVAC equipment or on a wall in the equipment room.

Selecting Discharge and Return Air Temperature Sensor Mounting Locations

Refer to the guidelines below and Fig. 10–14 for mounting locations of the Discharge and Return Air Temperature Sensors.
Selecting Discharge Air Temperature Sensor Mounting Location
1. Mount the Discharge Air Temperature Sensor on the
supply duct in a location where the air is mixed well. Mount the Discharge Air Temperature Sensor out of sight of the A-Coil/Heat Exchanger when possible. See Fig.
10.
2. When possible, mount the Discharge Air Temperature Sensor upstream of a Steam Humidifier, a Fan Powered Humidifier or a Dehumidifier that is ducted to the supply. See Fig. 11–12.
3. If space does not allow a Discharge Air Temperature Sensor upstream of a Steam Humidifier or Fan Powered Humidifier, mount the Discharge Air Temperature Sensor downstream of the Humidifier. See Fig. 11. When setting the Delta T Limits (see “Set Delta T Limits” on page 90), be sure to consider the affect that the humidifier has on Delta T.
4. If a Bypass Humidifier is installed, mount the Discharge Air Temperature Sensor downstream of the Bypass Humidifier. See Fig. 13–14.
68-0311—03 10
Page 11
Selecting Return Air Temperature
MOUNT DISCHARGE SENSOR HERE
M33074
HEAT
EXCHANGER
BLOWER
VENTILATOR
OR
DEHUMIDIF IER
MOUNT RETURN SENSOR HERE
DOWNSTREAM OF VENTILATOR OR DEHUMIDIFIER
A-COIL
MOUNT RETURN SENSOR HERE
MOUNT DOWNSTREAM OF BYPASS HUMIDIFIER, DEHUMIDIFIER OR VENTILATOR
HEAT
EXCHANGER
BLOWER
VENTILATOR
OR
DEHUMIDIF IER
MOUNT DISCHARGE SENSOR HERE
MOUNT DOWNSTREAM OF BYPASS HUMIDIFIER
BYPASS
HUMIDIFIER
M33078A
Sensor Mounting Location
1. Install the Return Air Temperature Sensor on the return
duct in a location where the air is mixed well. Mount the Return Air Temperature Sensor downstream of a Bypass Humidifier, Dehumidifier or Ventilator. See Fig. 10–14.
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
ALTERNATE MOUNTING LOCATION FOR DISCHARGE SENSOR. WHEN SETTING THE LIMITS, BE SURE TO CONSIDER THE AFFECT THAT THE DEHUMIDIFIER HAS ON DELTA T.
DEHUMIDIF IER
MOUNT DISCHARGE SENSOR HERE
ABOVE CENTER OF A-COIL
MOUNT RETURN SENSOR HERE
DOWNSTREAM OF DEHUMIDIFIER
HEAT
EXCHANGER
BLOWER
UPSTREAM OF DEHUMIDIFIER
M33076A
ALTERNATE MOUNTING LOCATION FOR DISCHARGE SENSOR. WHEN SETTING THE LIMITS, BE SURE TO CONSIDER THE AFFECT THAT THE HUMIDIFIER HAS ON DELTA T.
VENTILATOR
OR
DEHUMIDIF IER
MOUNT RETURN SENSOR HERE
DOWNSTREAM OF VENTILATOR OR DEHUMIDIFIER
Fig. 10.
Fig. 11.
STEAM OR
FAN
POWERED
HUMIDIFIER
HEAT
EXCHANGER
BLOWER
MOUNT DISCHARGE SENSOR HERE
ABOVE CENTER OF A-COIL
UPSTREAM OF STEAM OR FAN POWERED HUMIDIFIER
M33075A
Fig. 12.
Fig. 13.
11 68-0311—03
Page 12
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
CAUTION
MOUNT RETURN SENSOR HERE
MOUNT DOWNSTREAM OF BYPASS HUMIDIFIER, DEHUMIDIFIER OR VENTILATOR
HEAT
EXCHANGER
BLOWER
VENTILATOR
OR
DEHUMIDIF IER
MOUNT DISCHARGE SENSOR HERE
BYPASS
HUMIDIFIER
M33079A
M32995
5 FEET
[1.5 METERS]
YES
NO
NO
NO
M19925
1324

Selecting Thermostat Location

Install the thermostat about 5 ft. (1.5m) above the floor in an area with good air circulation at average temperature. See Fig. 16.
Fig. 14.

Installing Discharge and Return Air Temperature Sensors

Use the following steps to mount the Discharge/Return Air Sensors:
1. Attach plastic cover to the sensor probe.
2. Drill 1/4-inch hole for the sensor probe and mount it to
the ductwork with enclosed screws (see Fig. 15).
3. Connect wires to S1, S2, S3, or S4 terminals at the EIM.
4. Setup the S1, S2, S3, or S4 terminals in the Installer
Setup at the thermostat.
Do not install the thermostat where it can be affected by: — Drafts or dead spots behind doors and in corners. — Hot or cold air from ducts. — Radiant heat from sun or appliances. — Concealed pipes and chimneys. — Unheated (uncooled) areas such as an outside wall behind

Installing Wallplate

Fig. 16. Selecting thermostat location.
the thermostat.
68-0311—03 12
Fig. 15. Mounting Discharge/Return Air Sensor.
Electrical Hazard. Can cause electrical shock or equipment damage.
Disconnect power before wiring.
The thermostat can be mounted horizontally on the wall or on a 4 in. x 2 in. (101.6 mm x 50.8 mm) wiring box.
1. Separate wallplate from thermostat.
Fig. 17. Separate wallplate from thermostat (THX9421).
2. Position and level the wallplate (for appearance only).
3. Use a pencil to mark the mounting holes.
Page 13
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
MCR34688
R
C
1324
4. Remove the wallplate from the wall and, if drywall, drill two 3/16-in. holes in the wall, as marked. For firmer material such as plaster, drill two 7/32-in. holes. Gently tap anchors (provided) into the drilled holes until flush with the wall.
5. Position the wallplate over the holes, pulling wires through the wiring opening. See Fig. 18.
6. Insert the mounting screws into the holes and tighten.
Fig. 18. Mounting wallplate (THX9421).
Insert Coin Cell Battery in Thermostat
Place coin cell battery in thermostat. Be sure to follow polarity markings on thermostat. See Fig. 19.
NOTE: Coin cell battery saves time and date during a
power loss.
INSTALLATION WITH TRUEZONE WIRELESS ADAPTER
1. Wire to C and R terminals of the TrueZONE panel or to a
separate 24 volt transformer (not provided). See Fig. 20.
2. Snap thermostat onto wallplate after wiring is complete.
THX9321 Installation
THERMOSTAT WIRED DIRECTLY TO THE HVAC EQUIPMENT OR ZONE PANEL
1. Refer to “THX9321 Thermostat Wiring Diagrams” begin-
ning on page 141.
2. Snap thermostat onto wallplate after wiring is complete.
INSTALLATION WITH EQUIPMENT INTERFACE MODULE (EIM)
1. Connect power and common from the EIM to the Rc and
C terminals at the thermostat or use a separate 24 volt transformer (not provided) to power the thermostat.
2. Snap thermostat onto wallplate after wiring is complete.
NOTE: Note: When the THX9321 thermostat is used with
an EIM, the relays in the thermostat do not func­tion.
INSTALLATION WITH TRUEZONE WIRELESS ADAPTER
1. Connect power and common from the TrueZONE panel
to the Rc and C terminals at the thermostat or use a sep­arate 24 volt transformer (not provided) to power the thermostat.
2. Snap thermostat onto wallplate after wiring is complete.
NOTE: When the THX9321 thermostat is used with a
TrueZONE Wireless Adapter, the relays in the thermostat do not function.
Fig. 19. Insert coin cell battery (THX9421)
THX9421 Installation
INSTALLATION WITH EQUIPMENT INTERFACE MODULE (EIM)
1. Wire to C and R terminals of the EIM or to a separate 24
volt transformer (not provided). See Fig. 20.
2. Snap thermostat onto wallplate after wiring is complete.
Fig. 20. Inserting wires in thermostat terminal screws
(THX9421).
13 68-0311—03
Page 14
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
R
C
MCR32938
Mount Thermostat on Wallplate
Align thermostat to wallplate and snap into place. See Fig. 19.
Fig. 21. Mount thermostat (THX9421).

POWER OPTIONAL REDLINK™ ACCESSORIES

Portable Comfort Control
1. Install 3 fresh AA alkaline batteries.
MCR32939
Fig. 23.
Indoor Air Sensor
1. Install 2 fresh AAA alkaline batteries.
1. Install batteries or power the optional RedLINK accesso-
ries.
2. If no RedLINK accessories are used, skip to “Linking Thermostat to Equipment Interface Module (if used)” beginning on page 15.
3. If no RedLINK accessories are used and there is no EIM or TrueZONE Wireless Adapter, skip to “Completing Ini­tial Setup” beginning on page 17.
Outdoor Air Sensor
1. Install 2 fresh AA lithium batteries.
MCR32937
Fig. 22.
Fig. 24.
RedLINK™ Internet Gateway
1. Connect power cord to an electrical outlet not controlled
by a wall switch.
2. Connect ethernet cable to router and the RedLINK Inter­net Gateway.
M32940
Fig. 25.
68-0311—03 14
Page 15
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
THM4000R1000
TrueSTEAM
MCR31476
6
543
2
ON
OFF
1
Next
CONNECT
CONNECTED
TrueSTEAM
1. Wire and power TrueSTEAM.
2. Connect the ABCD terminals between TrueSTEAM and
the THM4000 Wireless Adapter.
3. Adjust the DIP Switches on TrueSTEAM as follows when using the Wireless Adapter:
• DIP3: UP
• DIP4: UP
• DIP5: DOWN
Fig. 26. Powering TrueSTEAM wireless adapter.
Entry/Exit Remote or Vent Boost Remote
1. Remove the cover.
2. Insert the CR2450 coin cell battery (included) into the
slot at the bottom of the remote. See polarity marking on the remote.

PERFORMING INITIAL SETUP

Initial setup options define the type of system you are installing:
• Residential or commercial
• Non-zoned or zoned
• Used with or without an Equipment Interface Module (THM5421)
• Used with or without the TrueZONE Wireless Adapter (THM4000)
1. Follow prompts on the screen to select the appropriate options.
Fig. 28.
NOTE: If you are connecting the thermostat to the True-
ZONE Wireless Adapter (THM4000), refer to the TrueZONE instructions to link the thermostat and RedLINK accessories.

Linking Thermostat to Equipment Interface Module (if used)

1. Press and quickly release the CONNECT button on the
EIM. Make sure the Connected light is flashing green.
Fig. 27. Installing Entry/Exit Remote or Vent Boost Remote
MCR33269
battery.
3. The LED will briefly flash green. If it flashes red, battery
is not good.
Fig. 29. EIM CONNECT button.
NOTE: If the Connected light does NOT flash green,
another system may be in the listening mode. Please exit the listening mode at the other system and then try again.
Green flashing: In Listening Mode. System is ready
to add RedLINK devices.
Green steady: RedLINK devices are communicating.
Red: RedLINK device(s) not communicating. Check
EIM and RedLINK devices.
15 68-0311—03
Page 16
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Next
Next
2. Follow the prompts on the thermostat screen until you reach the Wireless Setup screen. See Fig. 30.
Fig. 30.
3. While the Connected light is flashing green on the EIM,
press Next on the thermostat. After a short delay, the screen will display Device Connected.
1. When you see the prompt Do you have RedLINK accessories to connect? touch Yes or No.
a. If you select No, continue to step 5. b. If you select Yes, you will be prompted to Press Con-
nect on New Accessories. Continue to step 2.
NOTE: Accessories must be at least 2 feet away from the
thermostat or EIM during the linking process.
2. While the Add Device screen is displayed (listening
mode), press and quickly release the CONNECT button on each new RedLINK accessory.
NOTE: For locations of CONNECT buttons on
RedLINK accessories, see “Locating the Con­nect Buttons on RedLINK Accessories” begin­ning on page 18.
Fig. 31.
4. Press Next, as directed on screen, to link RedLINK
accessories.

Linking RedLINK™ Accessories

Fig. 32. Connect RedLINK accessories.
Fig. 33. Thermostat in listening mode.
3. After a short delay (up to 20 seconds), check the thermo-
stat to confirm the connection of each RedLINK acces­sory.
Done
Fig. 34. Thermostat in listening mode.
4. Touch Done at the thermostat after all new RedLINK
accessories are connected.
NOTE: The thermostat displays a countdown timer
while in the listening mode. If it detects no activ­ity for 15 minutes, it exits the listening mode.
68-0311—03 16
Page 17
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Installer Opons
Done
Wireless Device Manager

Completing Initial Setup

5. Finish the setup by selecting the desired options. Touch
Done after you select the last option you want to change. See “Installer Options” beginning on page 21 for a full listing of setup options.
Fig. 35. Scheduling options.
6. The thermostat now displays its Home screen and the thermostat setup is complete.
3. Enter password (date code) and touch Done. See “Find-
ing Your Password (Date Code) to Access Installer Options” beginning on page 20 for more information.
Fig. 38.
4. Select Wireless Device Manager.
Fig. 36. Thermostat home screen.

Adding RedLINK Accessories to the Thermostat

If you want to add RedLINK accessories after the thermostat has been setup, follow these steps.
1. Touch Menu.
2. Select Installer Options.
Fig. 37.
Fig. 39.
5. Select Add Device to display the Add Device screen. The
thermostat is now in listening mode.
Add Device
Fig. 40.
NOTE: Accessories must be at least 2 feet away from the
thermostat or EIM during the linking process.
17 68-0311—03
Page 18
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Done
MCR28847A
NOYES
CONNECT MORE?
M28482
6. Press and quickly release the CONNECT button on each new RedLINK accessory.
NOTE: For locations of CONNECT buttons on
RedLINK accessories, see “Locating the Con­nect Buttons on RedLINK Accessories” begin­ning on page 18.
Fig. 41. Thermostat in listening mode.
7. After a short delay (up to 20 seconds), check thermostat
to confirm the connection of each RedLINK accessory.
8. Touch Done at the thermostat after all new RedLINK accessories are connected.

Locating the Connect Buttons on RedLINK Accessories

Wireless Outdoor Sensor
1. Press and quickly release the CONNECT button on the
Wireless Outdoor Sensor. After a short delay (up to 15 seconds), the thermostat will display “Wireless Outdoor Sensor added.”
Fig. 43. Wireless outdoor sensor connect button.
Portable Comfort Control
1. Press CONNECT on the Portable Comfort Control dis-
play screen.
Fig. 42. Thermostat in listening mode.
NOTE: Thermostat displays a count-down timer while in
the listening mode. If it detects no activity for 15 minutes, it exits listening mode.
CONNECT
WIRELESS SETUP
MCR32942
Fig. 44. Portable Comfort Control connect button.
2. Press DONE on the Portable Comfort Control when it
displays “Connected.”
3. Press “No” at the next screen to save and exit, or press “Yes” if you need to connect additional thermostats to the Portable Comfort Control. See Fig. 45.
NOTE: The Portable Comfort Control can control up to 16
thermostats.
Fig. 45. Connect additional thermostats to Portable
Comfort Control.
68-0311—03 18
4. Follow the same linking procedure as above to connect additional thermostats.
Page 19
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Press and hold the blank space (or arrow may be present)
MCR32943
MCR32934
MCR32935
ERROR MESSAGES: E1 29: Incompatible device cannot be connected. E1 34: Low RF signal. Move device to a different location and
try again. E1 38: Make sure the thermostat, EIM, or TrueZONE Wireless Adapter is in Wireless Setup mode, and the Portable Comfort Control is at least 2 feet away (600 mm).
NOTE: The linking procedure will time out if there is no
keypress for 30 minutes. To begin again, press and hold in the lower right corner of the screen until the display changes (about 3 seconds). See Fig. 46.
Fig. 46. Restarting the linking process.
TrueSTEAM
1. Press and quickly release the CONNECT button on
THM4000 Wireless Adapter. After a short delay, the CONNECTED status light will glow steady green.
TrueSTEAM
THM4000R1000
MCRXXXXX
Fig. 48. Connect button on TrueSTEAM wireless adapter.
Wireless Indoor Sensor
1. Press and quickly release the CONNECT button. After a
short delay, the status light (see Fig. 49) will glow green for 15 seconds. If the status light turns red, the sensor did not link with the thermostat.
RedLINK Internet Gateway
1. Press and quickly release the button on the bottom of the
Internet Gateway. After a short delay, the RedLINK sta­tus light will glow steady green.
Fig. 47. RedLINK Internet Gateway connect button.
NOTE: The Internet Gateway must be registered online
before use at www.mytotalconnectcomfort.com. Enter the MAC ID and MAC CRC numbers located on the bottom of the Internet Gateway. For addi­tional information, see instructions provided with the device.
Fig. 49. Wireless indoor sensor connect button and status
light.
NOTE: In normal operation, the status light remains off.
If it begins flashing red, batteries are low (power will be depleted after 2–3 weeks).
2. If you are installing more than 1 wireless indoor sensor, give each sensor a name as you install it. Press Name Device, as shown in Fig. 50.
Fig. 50.
19 68-0311—03
Page 20
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
1324
1324
Password (Date Code)
Dealer Informaon
OK
3. Type the sensor name and press Done. The sensor names are used when selecting which sensor to use for temperature, humidification, and dehumidification con­trol.
Fig. 51.
NOTE: If you link more than 1 wireless indoor sensor,
and forget to name them, you will be prompted to name each wireless indoor sensor after you exit wireless setup. See Fig. 52.
NOTE: The thermostat can work with up to 6 Vent Boost
remotes.

Finding Your Password (Date Code) to Access Installer Options

You will need the thermostat password to:
• Make changes to the Installer Setup.
• Setup Diagnostics.
• Perform an Installer Test.
• View Data Logs.
• Add, remove, rename or view connected RedLINK accessories.
• Reset the thermostat to Factory Default settings.
The password (Date Code) is located on the back of the thermostat.
Fig. 52.
Linking Entry/Exit Remote or Vent Boost Remote
1. Press and quickly release the CONNECT button.
Fig. 53. Connect button and status light on Entry/Exit
2. After a short delay, the status light will glow green for 15
seconds. If the status light turns red, the remote did not link with the thermostat for the connection process.
NOTE: The thermostat can work with up to 3 Entry/Exit
68-0311—03 20
Remote or Vent Boost Remote.
remotes. Each Entry/Exit remote can control up to 16 thermostats.
Fig. 54. Finding thermostat password.
The password (Date Code) can also be found by following these steps:
1. Touch Menu.
2. Select Dealer Information.
Fig. 55. Finding thermostat password.
Page 21
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM

Installer Options

The following options are available when you access Installer Options. For more information on each, press Help on the thermostat or see Table 3.
Fig. 56. Installer Options screen.
Table 3. Installer Options.

Making Changes to Installer Setup

Follow these steps to set system options after initial installation.
NOTE: Use a USB device to save set up time. See “USB
Port” beginning on page 119 for more informa­tion.
1. Touch Menu.
2. Select Installer Options.
Installer Opons
Fig. 57.
3. Enter password (Date Code) and touch Done. See “Find-
ing Your Password (Date Code) to Access Installer Options” beginning on page 20 for more information.
Menu Item Description
Create Setup Press CREATE SETUP to set all system
settings one by one.
View/Edit Current Setup
Set Up Diagnostics
Installer Test Press INSTALLER TEST to quickly
Data Logs Press DATA LOGS to view the Alerts Log,
Wireless Device Manager
Advanced Options
Press VIEW/EDIT CURRENT SETUP to select a specific function and make quick changes
Press SET UP DIAGNOSTICS to set up and test Delta T diagnostics.
determine if the heat, cool, fan and thermostat are operating properly. Minimum off timers are ignored during the test
User Interactions Log, and Performance Logs.
Press WIRELESS DEVICE MANAGER to add, remove, rename, or view the connected wireless accessories.
Press ADVANCED OPTIONS to setup the thermostat using a USB device or to restore the thermostat to the factory default settings. NOTE: If the THX9321 has been setup WITHOUT an Equipment Interface Module or the TrueZONE Wireless Adapter and you would like to add one, you must reset the thermostat back to factory defaults.
Done
Fig. 58.
4. Select Create Setup.
NOTE: You can use the thermostat USB port to download
all Installer Setup settings, including your com­pany name and contact information. You can upload this data to each thermostat you install, to save time.
Fig. 59.
5. Follow prompts on the screen to select the desired setup
options. See Table 4 for Installer Setup options.
21 68-0311—03
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THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table.
ISU
Number
1000 Language
1010 Application
1020 Zone Number
1030 Device Name
1030 Display on Home
1040 Scheduling Options
1050 Temperature
Installer Setup
Name Settings Default
English Français Español
Residential Commercial
1-16
[Enter Device Name]
No
Screen
Indication Scale
Yes (select check box)
Non-Programmable Programmable
Fahrenheit Celsius
English Both No
Residential Both No
1 Both No This ISU is only displayed on a thermostat
Thermostat Both No The Portable Comfort Control remote and
No Commercial No Thermostat location (name) can be
Programmable Both No
Fahrenheit Both No
Residential, Commercial
or Both
Requires
EIM Notes
that is controlling a zone panel through the THM4000 Wireless Adapter.
Web Interface displays the name of the thermostat that you enter on this screen.
displayed on the home screen. This feature is typically used when multiple thermostat's are mounted in a manager's office or equipment room. This allows you to quickly identify which thermostat is in control of a specific zone or area.
68-0311—03 22
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THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
Name Settings Default
1060 Outdoor Air Sensor
2000 Heating System
Type
No Yes
Conventional Forced Air Heat Heat Pump Radiant Heat Other None (Cool Only)
Residential, Commercial
or Both
Requires
EIM Notes
No Both No This ISU automatically defaults to Yes
when a Wireless Outdoor Sensor is connected.
An Outdoor Sensor is required to set the following ISUs: ISU 3120 Outdoor Temperature Lockouts (Compressor Lockout and Backup Heat Lockout) ISU 4050 Outdoor Temperature used with Minimum Heat Recovery Ramp Rate ISU 4060 Outdoor Temperature used with Maximum Heat Recovery Ramp Rate ISU 4070 Outdoor Temperature used with Minimum Cool Recovery Ramp Rate ISU 4080 Outdoor Temperature used with Maximum Cool Recovery Ramp Rate ISU 8050 Humidification - Window Protection ISU 10130 Ventilation Low Temperature Lockout ISU 10130 Ventilation High Temperature Lockout ISU 10130 Ventilation High Dew Point Lockout (requires Wireless Outdoor Sensor) ISU 13070 Allow Heat Delta T Diagnostics when Outdoor Temperature is [Out. Temp. Range] ISU 13080 Allow Heat Delta T Diagnostics when Outdoor Humidity is [Out. Humidity Range] ISU 13110 Allow Backup Heat Delta T Diag. when Outdoor Temperature is [Out. Temp. Range] ISU 13120 Allow Backup Heat Delta T Diagnostics when Outdoor Humidity is [Out. Humidity Range] ISU 13150 Allow Cool Delta T Diagnostics when Outdoor Temperature is [Out. Temp. Range] ISU 13160 Allow Cool Delta T Diagnostics when Outdoor Temperature is [Out. Humidity Range]
Conventional
Both No
Forced Air Heat
23 68-0311—03
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THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
Name Settings Default
2010 Heating Equipment
Type
2030 What Terminals are
Wired to Radiant Heat?
Conventional Forced Air Heat:
Standard Efficiency Gas Forced Air High Efficiency Gas Forced Air Oil Forced Air Electric Forced Air Hot Water Fan Coil Other
Heat Pump:
Air to Air Heat Pump Geothermal Heat Pump Geothermal Radiant Heat
Radiant Heat:
Hot Water Radiant Heat Geothermal Radiant Heat Steam Other
Other:
Gravity Other
None U1 U2 U3
Default varies based on previous selections
Default varies based on previous selections
Residential, Commercial
or Both
Requires
EIM Notes
Both No Cycle Rate and Fan Operation automatically
default to the correct settings based on the equipment type selected.
This ISU is not displayed when ISU 2000 Heating System Type is set to None (Cool Only).
See “Geothermal Radiant Heat” beginning on page 100.
Both No This ISU is only displayed when ISU 2010
Heating Equipment Type is Geothermal Radiant Heat.
Geothermal Radiant Heat must be wired to a universal terminal (U1, U2, or U3).
2040 What Terminals are
Wired to Radiant Heat - Stage 2?
None U1 U2 U3
Default varies based on previous selections
U1, U2 and U3 are normally open dry contacts when configured for a stage of Heat. U1, U2 and U3 require power from the system transformer or a separate transformer.
U3 is only available on the Equipment Interface Module (EIM).
Both No This ISU is only displayed when ISU 2010
Heating Equipment Type is Geothermal Radiant Heat.
Geothermal Radiant Heat must be wired to a universal terminal (U1, U2, or U3).
U1, U2 and U3 are normally open dry contacts when configured for a stage of Heat. U1, U2 and U3 require power from the system transformer or a separate transformer.
U3 is only available on the Equipment Interface Module (EIM).
68-0311—03 24
Page 25
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
Name Settings Default
2050 Geothermal Forced
Air System
2060 Reversing Valve
O/B
2070 Cool Stages /
Compressor Stages
None Used for Cooling Only Used for Heating and Cooling
O (O/B on Cool) B (O/B on Heat)
1-4
Residential,
Used for Heating and Cooling
Commercial
or Both
Both No This thermostat has the capability of
Requires
EIM Notes
controlling Geothermal Radiant Heat, Geothermal Forced Air and Backup Heat.
If this thermostat is not controlling the Geothermal Forced Air System, select None. This setting is typically used if the thermostat is only controlling Geothermal Radiant Heat.
If this thermostat is using the Geothermal Forced Air System for cooling and not for heating, select Used for Cooling Only.
If this thermostat is using the Geothermal Forced Air System for both heating and cooling, select Used for Heating and Cooling.
O/B on Cool Both No Only displayed if the equipment type is Air
to Air Heat Pump, Geothermal Heat Pump or Geothermal Radiant Heat.
1 if ISU 1010 is Residential
Both No Conventional:
Cool Stage 3 and 4 are only available if ISU
1010 is Commercial. 2 if ISU 1010 is Commercial
Cool Stage 3 and 4 must be wired to a
universal terminal (U1, U2 or U3).
2020, 2070
Heat Stages / Backup Heat Stages
2080 What Terminals are
Wired to Cool ­Stage 3?
1 - 3
None U1 U2 U3
Default is 1 stage if ISU 1010 Application is Residential
Default is 2 stages if ISU 1010 Application is Commercial
Default varies based on previous selections
Heat Pumps:
Maximum of 2 Compressor Stages for heat
pump systems.
Both No Maximum of 3 Heat Stages for
conventional systems.
Maximum of 2 Backup Heat Stages for
systems with more than 1 heating
equipment type.
Commercial No Cool Stage 3 is only available if ISU 1010 is
Commercial.
Cool Stage 3 must be wired to a universal
terminal (U1, U2 or U3).
U1, U2 and U3 are normally open dry
contacts when configured for a stage of
Cool. U1, U2 and U3 require power from a
system transformer or a separate
transformer.
U3 is only available on the Equipment
Interface Module (EIM).
25 68-0311—03
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THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
Name Settings Default
2090 What Terminals are
Wired to Cool ­Stage 4?
2100 What Terminals are
Wired to Heat ­Stage 3?
2110 Fan Operation in
Heat
None U1 U2 U3
None U1 U2 U3
No Fan Equipment Controls Fan Thermostat Controls Fan
Default varies based on previous selections
Default varies based on previous selections
Thermostat Controls Fan
Residential, Commercial
or Both
Requires
EIM Notes
Commercial No Cool Stage 4 is only available if ISU 1010 is
Commercial.
Cool Stage 4 must be wired to a universal terminal (U1, U2 or U3).
U1, U2 and U3 are normally open dry contacts when configured for a stage of Cool. U1, U2 and U3 require power from a system transformer or a separate transformer.
U3 is only available on the Equipment Interface Module (EIM).
Both No THX9321 Thermostat Only:
This ISU is only displayed on the THX9321 thermostat when it is wired directly to the equipment (Equipment Interface Module is NOT used).
Heat Stage 3 must be wired to a universal terminal (U1 or U2).
U1 and U2 are normally open dry contacts when configured for a stage of Heat. U1 and U2 require power from a system transformer or a separate transformer.
Both No This ISU is only displayed when ISU 2010
Heating Equipment Type is Electric Forced Air, Hot Water Fan Coil or Other.
The thermostat automatically defaults to Equipment Controls Fan when ISU 2010 Heating Equipment Type is Standard
Efficiency Gas Forced Air, High Efficiency Gas Forced Air or Oil Forced Air.
2120 Backup Heat Type
68-0311—03 26
None Standard Efficiency Gas Forced Air High Efficiency Gas Forced Air Oil Forced Air Electric Forced Air Hot Water Fan Coil Hot Water Radiant Heat Other
None Both No This ISU is only displayed when ISU 2010
No Fan is only displayed when ISU 2010 Heating Equipment Type is Other.
Heating Equipment Type is Hot Water
Radiant Heat, Steam, Hot Water Fan Coil, Electric Forced Air or Other.
The list of Backup Heat Types will vary based on the type of primary heat selected at ISU 2010 Heating Equipment Type.
When ISU 2010 Heating Equipment Type is Hot Water Radiant Heat, the thermostat keeps the Hot Water Radiant Heat on when it calls for Backup Heat.
When ISU 2010 Heating Equipment Type is Steam, the thermostat keeps the Steam Heat on when it calls for Backup Heat.
When ISU 2010 Heating Equipment Type is
Hot Water Fan Coil, Electric Forced Air or Other, you can select how the backup
operates. See ISU 2150 Backup Heat Operation.
Page 27
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
Name Settings Default
2130 Backup Heat
Stages
2140 What Terminals are
Wired to Backup Heat?
2150 Backup Heat
Operation
0 - 2
None U1 U2
NOT Allowed to Run with Primary Heat
Allowed to Run with Primary Heat
Residential, Commercial
or Both
Requires
EIM Notes
1 Both No This ISU is only displayed when a backup
heat source is selected at ISU 2120 Backup
Heat Type.
Maximum of 2 Backup Heat stages.
Default varies based on previous selections
Both No THX9321 Thermostat Only:
This ISU is only displayed on the THX9321
thermostat when it is wired directly to the
equipment (Equipment Interface Module is
NOT used).
The thermostat can support up to 3
conventional heat stages. When there are a
total of 3 conventional heat stages, the last
stage of heat must be wired to U1 or U2.
U1 and U2 are normally open dry contacts
when configured for a stage of Heat. U1
and U2 require power from a system
transformer or a separate transformer.
NOT allowed to run with Primary Heat
Both No This ISU is only displayed when ISU 2010
Heating Equipment Type is Hot Water Fan
Coil, Electric Forced Air or Other.
When ISU 2010 Heating Equipment Type is
Hot Water Fan Coil, Electric Forced Air or
Other, you can select how the Backup Heat
operates. The thermostat can be setup to
keep the primary heat source on when it
calls for Backup Heat or the thermostat can
be setup to turn off the primary heat source
when it calls for Backup Heat.
2160 Backup Heat Fan
Operation
No Fan Equipment Controls Fan Thermostat Controls Fan
Thermostat Controls Fan
When ISU 2010 Heating Equipment Type is
Hot Water Radiant Heat, the thermostat
keeps the Hot Water Radiant Heat on when
it calls for Backup Heat.
When ISU 2010 Heating Equipment Type is
Steam, the thermostat keeps the Steam
Heat on when it calls for Backup Heat.
Both No This ISU is only displayed for conventional
systems when ISU 2120 Backup Heat Type
is Electric Forced Air, Hot Water Fan Coil
or Other.
Backup Heat Fan Operation automatically
defaults to Equipment Controls Fan when
ISU 2120 Backup Heat Type is Standard
Efficiency Gas Forced Air, High Efficiency
Gas Forced Air or Oil Forced Air.
No Fan is only displayed when ISU 2120
Backup Heat Type is Other.
27 68-0311—03
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THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
Name Settings Default
2170 What Terminals are
Wired to Backup Heat - Stage 2?
2180 Backup Heat Type
2190 External Fossil Fuel
Kit
2200 Backup Heat
Operation
None U1 U2
Electric Forced Air Standard Efficiency Gas Forced Air High Efficiency Gas Forced Air Oil Forced Air Hot Water Fan Coil Hot Water Radiant Heat Other
Thermostat Controls Backup Heat External Fossil Fuel Kit Controls
Backup Heat
NOT allowed to Run with Heat Pump
Allowed to Run with Heat Pump
Default varies based on previous selections
Electric Forced Air
Thermostat Controls Backup Heat
Default varies based on previous selections
Residential, Commercial
or Both
Requires
EIM Notes
Both No THX9321 Thermostat Only:
This ISU is only displayed on the THX9321 thermostat when it is wired directly to the equipment (Equipment Interface Module is NOT used).
The thermostat can support up to 2 backup heat stages for heat pump applications. When there are 2 backup heat stages, backup heat stage 2 must be wired to U1 or U2.
U1 and U2 are normally open dry contacts when configured for a stage of Heat. U1 and U2 require power from a system transformer or a separate transformer.
Both No This ISU is only displayed when ISU 2010
Heating Equipment Type is Air to Air Heat
Pump, Geothermal Heat Pump or Geothermal Radiant Heat and there is at
least one stage of backup heat.
See “Heat Pump and Backup Heat Operation” beginning on page 100.
Both No This ISU is only displayed when ISU 2010
Heating Equipment Type is Air to Air Heat
Pump, Geothermal Heat Pump or Geothermal Radiant Heat and ISU 2180 Backup Heat Type is Standard Efficiency Gas Forced Air, High Efficiency Gas Forced Air or Oil Forced Air.
Both No This ISU is only displayed when ISU 2010
Heating Equipment Type is Air to Air Heat
Pump, Geothermal Heat Pump or Geothermal Radiant Heat and ISU 2180 Backup Heat Type is Hot Water Fan Coil or Other.
68-0311—03 28
Not Allowed to Run with Heat Pump: The thermostat turns off the heat pump when it calls for backup heat.
Allowed to Run with Heat Pump: The thermostat keeps the heat pump on when it calls for backup heat.
Page 29
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
Name Settings Default
2210 Backup Heat Fan
Operation
2220 A-L/A Terminal
Setup
No Fan Equipment Controls Fan Thermostat Controls Fan
None Time Of Day Economizer Heat Pump Failure Indication
Residential,
Default varies based on
Commercial
or Both
Both No This ISU is only displayed for heat pumps
Requires
EIM Notes
when ISU 2180 Backup Heat Type is Other. previous selections
Backup Heat Fan Operation:
Electric Forced Air: Thermostat Controls
Fan
Standard Efficiency Gas Forced Air:
Equipment Controls Fan
High Efficiency Gas Forced Air: Equipment
Controls Fan
Oil Forced Air: Equipment Controls Fan
Hot Water Fan Coil: Thermostat Controls
Fan
Hot Water Radiant Heat: Not Applicable
None Commercial No This ISU is only displayed when ISU 1010
Application is Commercial.
Note: When the thermostat is setup for
Residential, the L/A terminal operates as
described under “Heat Pump Failure
Indication.” The L/A terminal requires no
setup for residential applications.
None: The A-L/A terminal is not used.
Time of Day: The A-L/A terminal is
energized during Occupied periods and
when the user overrides the temperature.
The terminal is de-energized during
Unoccupied periods and in Standby mode.
Economizer: The thermostat controls an
economizer module to provide ventilation
during Occupied periods and free cooling
when outdoor conditions are favorable. The
A-L/A terminal is energized during
Occupied periods and during a call for
cooling in Unoccupied periods. See
“Economizer and Time of Day (TOD)
Operation” beginning on page 126.
Notes: The economizer module determines
when outdoor conditions are favorable for
free cooling. Delta T Diagnostics is not
available when the thermostat is setup for
an Economizer.
Heat Pump Failure Indication: When 24
volts is detected on the L/A terminal
(compressor monitor), the thermostat
displays a message to alert the user when
the heat pump requires service. The L/A
terminal sends a continuous output to a
zone panel when the thermostat is set to
Emergency Heat mode. The zone panel will
not turn on the heat pump when a zone is
set to Emergency Heat mode.
29 68-0311—03
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THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
Name Settings Default
3000 Changeover
3000 Deadband
3010 Temperature
Control Options
Manual Automatic
2° F to 9° F (in 1° F increments)
Basic Options Advanced Options Advanced Options + PID Settings
Residential,
Manual:
if ISU 1010 is Residential
Automatic:
if ISU 1010 is Commercial
Commercial
or Both
Both No Manual: The user must select heating or
Requires
EIM Notes
cooling as needed to maintain the desired indoor temperature.
Automatic: The user has the option to select Auto for the system setting. In Auto mode, the thermostat controls heating and cooling equipment as needed to maintain the desired indoor temperature.
3° F Both No This ISU is only displayed when ISU 3000
is set to Automatic.
Deadband is the minimum separation between heat and cool settings when the thermostat is setup for Auto Changeover. For example, if the deadband is set to 3° F and the cool setpoint is 75° F, the warmest heat setpoint allowed would be 72° F. If the heat setpoint is adjusted above 72° F, it will automatically adjust the cooling setpoint higher to maintain the 3° F deadband.
When ISU 9070 (Dehumidification - Over Cooling Limit) or ISU 9100 (High Humidity Comfort Reset Setting) is set to 1, 2, 3, 4 or 5° F, the thermostat will not show the full Deadband range. For example, if you set a Deadband of 3° F and an Over Cooling Limit of 2° F, the minimum Deadband that you can select will be 5 F. This prevents the heating system from turning on when the thermostat over cools to reach the dehumidification setting.
Basic Options Both No Basic Options: The Installer Setup displays
basic temperature control options which include Backup Heat Differential, Backup Heat Upstage Timer and Outdoor Temperature Lockouts. Note: Outdoor Temperature Lockouts only apply to Heat Pump applications.
68-0311—03 30
Advanced Options: The Installer Setup displays both Basic and Advanced Options. Advanced temperature control options include Finish With High Cool Stage, Finish With High Heat Stage, Temperature Differential settings between all stages and Cycle Rate settings per stage.
Advanced Options+PID Settings: The Installer Setup displays both Basic and Advanced Options including PID settings which allow you to adjust the integral, derivative and throttling range.
Page 31
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
Name Settings Default
3020 Finish With High
Cool Stage
3021 Finish With High
Heat Stage
3030 Staging Control -
Cool Differential Stage 2
No Yes
No Yes
Comfort
1.0° F to 3.5° F from setpoint (in
0.5° F increments)
Residential, Commercial
or Both
Requires
EIM Notes
No Both No ISU 3010 Temperature Control Options
must be set to Advanced to view or adjust
Finish With High Cool Stage.
This ISU is only displayed when the
thermostat is set for 2 or more cool stages.
When set to Yes, this feature keeps the
high stage of the cooling equipment
running until the desired setpoint is
reached.
No Both No ISU 3010 Temperature Control Options
must be set to Advanced to view or adjust
Finish With High Heat Stage.
This ISU is only displayed when the
thermostat is set for 2 or more heat stages.
When set to Yes, this feature keeps the
high stage of the heating equipment
running until the desired setpoint is
reached.
Comfort Both No ISU 3010 Temperature Control Options
must be set to Advanced to view or adjust
this ISU.
3030 Staging Control -
Cool Differential Stage 3
Comfort
1.0°F - 4.0°F from setpoint (in
0.5° F increments)
This ISU is only displayed when the
thermostat is set to 2 cool stages.
The indoor temperature must rise to the
selected differential setting before the
thermostat turns on the stage of cooling.
For example, if stage 2 is set to 2° F (1.0°
C), the indoor temperature must be 2° F
(1.0° C) away from the setpoint before
stage 2 turns on. When set to Comfort, the
thermostat uses the stage of cooling as
needed to keep the indoor temperature
within 1° F (0.5° C) degree of the setpoint.
Comfort Commercial No ISU 3010 Temperature Control Options
must be set to Advanced to view or adjust
this ISU.
This ISU is only displayed when the
thermostat is set to 3 cool stages.
The indoor temperature must rise to the
selected differential setting before the
thermostat turns on the stage of cooling.
For example, if stage 3 is set to 2° F (1.0°
C), the indoor temperature must be 2° F
(1.0° C) away from the setpoint before
stage 3 turns on. When set to Comfort, the
thermostat uses the stage of cooling as
needed to keep the indoor temperature
within 1° F (0.5° C) degree of the setpoint.
31 68-0311—03
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THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
Name Settings Default
3030 Staging Control -
Cool Differential Stage 4
3040 Staging Control -
Radiant Heat Differential Stage 2
Comfort
1.0° F to 4.5° F from setpoint (in
0.5° F increments)
Comfort
1.0° F to 3.5° F from setpoint (in
0.5° F increments)
Residential, Commercial
or Both
Requires
EIM Notes
Comfort Commercial No ISU 3010 Temperature Control Options
must be set to Advanced to view or adjust this ISU.
This ISU is only displayed when the thermostat is set to 4 cool stages.
The indoor temperature must rise to the selected differential setting before the thermostat turns on the stage of cooling. For example, if stage 4 is set to 2° F (1.0° C), the indoor temperature must be 2° F (1.0° C) away from the setpoint before stage 4 turns on. When set to Comfort, the thermostat uses the stage of cooling as needed to keep the indoor temperature within 1° F (0.5° C) degree of the setpoint.
Comfort Both No ISU 3010 Temperature Control Options
must be set to Advanced to view or adjust this ISU.
This ISU is only displayed if ISU 2010 Heating Equipment Type is Geothermal Radiant Heat and there are 2 radiant heat stages.
3050 Staging Control -
Heat Differential Stage 2
Note: Depending on the application, the text displayed on the screen may show the specific heating equipment type
Comfort
1.0° F to 3.5° F from setpoint (in
0.5° F increments)
The indoor temperature must drop to the selected differential setting before the thermostat will turn on the stage of heating. For example, if stage 2 is set to 2° F (1.0° C), the indoor temperature must be 2° F (1.0° C) away from the setpoint before stage 2 turns on. When set to Comfort, the thermostat will use the stage of heating as needed to keep the indoor temperature within 1° F (0.5° C) degree of the setpoint.
Comfort Both No ISU 3010 Temperature Control Options
must be set to Advanced to view or adjust this ISU.
This ISU is only displayed for conventional systems that have 2 heat stages.
The indoor temperature must drop to the selected differential setting before the thermostat will turn on the stage of heating. For example, if stage 2 is set to 2° F (1.0° C), the indoor temperature must be 2° F (1.0° C) away from the setpoint before stage 2 turns on. When set to Comfort, the thermostat will use the stage of heating as needed to keep the indoor temperature within 1° F (0.5° C) degree of the setpoint.
68-0311—03 32
Page 33
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
Name Settings Default
3050 Staging Control -
Heat Differential Stage 3
Note: Depending on the application, the text displayed on the screen may show the specific heating equipment type
3060 Staging Control -
Compressor Heat Differential Stage 1
Comfort
1.0° F to 4.0° F from setpoint (in
0.5° F increments)
Comfort
1.0° F to 4.0° F from setpoint (in
0.5° F increments)
Residential, Commercial
or Both
Requires
EIM Notes
Comfort Both No ISU 3010 Temperature Control Options
must be set to Advanced to view or adjust
this ISU.
This ISU is only displayed for conventional
systems that have 3 heat stages.
The indoor temperature must drop to the
selected differential setting before the
thermostat will turn on the stage of
heating. For example, if stage 3 is set to 2°
F (1.0° C), the indoor temperature must be
2° F (1.0° C) away from the setpoint before
stage 3 turns on. When set to Comfort, the
thermostat will use the stage of heating as
needed to keep the indoor temperature
within 1° F (0.5° C) degree of the setpoint.
Comfort Both No ISU 3010 Temperature Control Options
must be set to Advanced to view or adjust
this ISU.
This ISU is only displayed if ISU 2010
Heating Equipment Type is Geothermal
Radiant Heat and ISU 2050 Geothermal
Forced Air System is set to Used for
Heating and Cooling.
3060 Staging Control -
Compressor Heat Differential Stage 2
Comfort
1.0° F to 4.5° F from setpoint (in
0.5° F increments)
The indoor temperature must drop to the
selected differential setting before the
thermostat will turn on the stage of
heating. For example, if stage 1 is set to 2°
F (1.0° C), the indoor temperature must be
2° F (1.0° C) away from the setpoint before
stage 1 turns on. When set to Comfort, the
thermostat will use the stage of heating as
needed to keep the indoor temperature
within 1° F (0.5° C) degree of the setpoint.
Comfort Both No ISU 3010 Temperature Control Options
must be set to Advanced to view or adjust
this ISU.
This ISU is only displayed if ISU 2010
Heating Equipment Type is Air to Air Heat
Pump, Geothermal Heat Pump or
Geothermal Radiant Heat and there are 2
compressor stages.
The indoor temperature must drop to the
selected differential setting before the
thermostat will turn on the stage of
heating. For example, if stage 2 is set to 2°
F (1.0° C), the indoor temperature must be
2° F (1.0° C) away from the setpoint before
stage 2 turns on. When set to Comfort, the
thermostat will use the stage of heating as
needed to keep the indoor temperature
within 1° F (0.5° C) degree of the setpoint.
33 68-0311—03
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THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
3080, 3090
Installer Setup
Name Settings Default
Staging Control ­Backup Heat Differential Stage 1
Note: “Stage 1" is not displayed if there is only 1 stage of Backup Heat.
3080, 3090
Staging Control ­Backup Heat Differential Stage 2
3110 Backup Heat
Upstage Timer
Comfort
2.0° F to 15.0° F from setpoint (in
0.5° F increments)
Comfort
2.0° F to 15.5° F from setpoint (in
0.5° F increments)
Off (30, 45, 60, 75, 90) minutes (2, 3, 4, 5, 6, 8, 10, 12, 14, 16)
hours
Residential, Commercial
or Both
Requires
EIM Notes
Comfort Both No A backup heat differential can be set on any
system that has more than one heating equipment type.
See “Backup Heat Differential (Droop)” beginning on page 98.
The Comfort setting is only available on systems when the Backup Heat Type is Allowed to Run with the Primary Heat (Heat Pump). For example, Heat Pumps with Electric Forced Air Backup Heat.
The Comfort setting is NOT available for Dual Fuel systems. For example, Heat Pumps with Gas Forced Air.
Comfort Both No ISU 3010 Temperature Control Options
must be set to Advanced to view or adjust
Backup Heat Differential Stage 2.
This ISU is only displayed if there are 2 backup heat stages.
The indoor temperature must drop to the selected differential setting before the thermostat will turn on backup heat stage
2. For example, if backup heat stage 2 is set to 2° F (1.0° C), the indoor temperature must be 2° F (1.0° C) away from the setpoint before backup heat stage 2 turns on. When set to Comfort, the thermostat will use backup heat stage 2 as needed to keep the indoor temperature within 1° F (0.5° C) degree of the setpoint.
Off Both No The Backup Heat Upstage Timer starts
when the highest stage of the previous heating equipment type turns on. Backup heat will be used (if needed) when the timer expires. See “Backup Heat Upstage Timer” beginning on page 99.
68-0311—03 34
This ISU is only displayed when Backup Heat Differential Stage 1 is set to 2 F or higher (ISU 3080, 3090).
Page 35
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Installer Setup
Number
3120 Outdoor
Temperature Lockouts:
Compressor Lockout / Balance Point
3120 Outdoor
Temperature Lockouts:
Name Settings Default
Off 5° F to 60° F (in 5° F increments)
Off
(See Notes)
Off 5° F to 65° F (in 5° F increments)
Off Both No ISU 3120 Backup Heat Outdoor
Residential, Commercial
or Both
Requires
EIM Notes
Both No ISU 3120 Compressor Lockout / Balance
Point requires an outdoor sensor.
Default is 40 F if ISU 2010 Heating
Equipment Type is Air to Air Heat Pump
and ISU 2180 Backup Type is gas or oil
forced air.
Default is Off if ISU 2010 Heating
Equipment Type is Air to Air Heat Pump
and ISU 2180 Backup Type is electric
forced air.
Default is Off if ISU 2010 Heating
Equipment Type is Geothermal Heat Pump
or Geothermal Radiant Heat.
Compressor Lockout / Balance Point is
optional for any type of heat pump (Air to
Air Heat Pump, Geothermal Heat Pump or
Geothermal Radiant Heat).
See “Heat pump with outdoor temperature
lockouts” beginning on page 100.
Temperature Lockout requires an outdoor
sensor.
Backup Heat Lockout
3130 Radiant Heat
Cycles Per Hour ­Stage 1
Note: “Stage 1" is not displayed if there is only 1 stage of Radiant Heat.
1 to 12 CPH
This ISU is only displayed if ISU 2010
Heating Equipment Type is Air to Air Heat
Pump, Geothermal Heat Pump or
Geothermal Radiant Heat and ISU 2190
External fossil fuel kit is set to Thermostat
Controls Backup Heat.
See “Heat pump with outdoor temperature
lockouts” beginning on page 100.
3 Both No ISU 3010 Temperature Control Options
must be set to Advanced to view or adjust
cycle rate.
This ISU is only displayed when ISU 2010
Heating Equipment Type is Geothermal
Radiant Heat.
The thermostat automatically defaults to
the recommended setting for Geothermal
Radiant Heat (3 CPH).
Cycle rate limits the maximum number of
times the system can cycle in a 1 hour
period measured at a 50% load. For
example, when set to 3 CPH, at a 50% load,
the most the system will cycle is 3 times
per hour (10 minutes on, 10 minutes off).
The system cycles less often when load
conditions are less than or greater than a
50% load.
35 68-0311—03
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THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
Name Settings Default
3130 Radiant Heat
Cycles Per Hour ­Stage 2
3140 Cool / Compressor
Cycles Per Hour ­Stage 1
Note: “Stage 1" is not displayed if there is only 1 stage.
3140 Cool / Compressor
Cycles Per Hour ­Stage 2
1 to 12 CPH
1 to 6 CPH
1 to 6 CPH
Residential, Commercial
or Both
Requires
EIM Notes
3 Both No ISU 3010 Temperature Control Options
must be set to Advanced to view or adjust cycle rate.
This ISU is only displayed when ISU 2010 Heating Equipment Type is Geothermal Radiant Heat.
The thermostat automatically defaults to the recommended setting for Geothermal Radiant Heat (3 CPH).
Cycle rate limits the maximum number of times the system can cycle in a 1 hour period measured at a 50% load. For example, when set to 3 CPH, at a 50% load, the most the system will cycle is 3 times per hour (10 minutes on, 10 minutes off). The system cycles less often when load conditions are less than or greater than a 50% load.
3 Both No ISU 3010 Temperature Control Options
must be set to Advanced to view or adjust cycle rate.
This ISU is only displayed when ISU 2070 Cool / Compressor Stages is set to 1 stage.
Cycle rate limits the maximum number of times the system can cycle in a 1 hour period measured at a 50% load. For example, when set to 3 CPH, at a 50% load, the most the system will cycle is 3 times per hour (10 minutes on, 10 minutes off). The system cycles less often when load conditions are less than or greater than a 50% load.
3 Both No ISU 3010 Temperature Control Options
must be set to Advanced to view or adjust cycle rate.
68-0311—03 36
This ISU is only displayed when ISU 2070 Cool / Compressor Stages is set to 2 stages.
Cycle rate limits the maximum number of times the system can cycle in a 1 hour period measured at a 50% load. For example, when set to 3 CPH, at a 50% load, the most the system will cycle is 3 times per hour (10 minutes on, 10 minutes off). The system cycles less often when load conditions are less than or greater than a 50% load.
Page 37
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
Name Settings Default
3140 Cool Cycles Per
Hour - Stage 3
3140 Cool Cycles Per
Hour - Stage 4
1 to 6 CPH
1 to 6 CPH
Residential, Commercial
or Both
Requires
EIM Notes
3 Commercial No ISU 3010 Temperature Control Options
must be set to Advanced to view or adjust
cycle rate.
This ISU is only displayed when ISU 1010
Application is set to Commercial and ISU
2070 Cool Stages is set to 3 stages.
Cycle rate limits the maximum number of
times the system can cycle in a 1 hour
period measured at a 50% load. For
example, when set to 3 CPH, at a 50% load,
the most the system will cycle is 3 times
per hour (10 minutes on, 10 minutes off).
The system cycles less often when load
conditions are less than or greater than a
50% load.
3 Commercial No ISU 3010 Temperature Control Options
must be set to Advanced to view or adjust
cycle rate.
This ISU is only displayed when ISU 1010
Application is set to Commercial and ISU
2070 Cool Stages is set to 4 stages.
Cycle rate limits the maximum number of
times the system can cycle in a 1 hour
period measured at a 50% load. For
example, when set to 3 CPH, at a 50% load,
the most the system will cycle is 3 times
per hour (10 minutes on, 10 minutes off).
The system cycles less often when load
conditions are less than or greater than a
50% load.
37 68-0311—03
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THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
Name Settings Default
3150 Heat Cycles Per
Hour - Stage 1
Note: Depending on the application, the text displayed on the screen may show the specific heating equipment type. “Stage 1" is not displayed if there is only 1 stage.
3150 Heat Cycles Per
Hour - Stage 2
Note: Depending on the application, the text displayed on the screen may show the specific heating equipment type.
1 to 12 CPH
1 to 12 CPH
Default varies based on heating equipment type selected
Default varies based on heating equipment type selected
Residential, Commercial
or Both
Requires
EIM Notes
Both No ISU 3010 Temperature Control Options
must be set to Advanced to view or adjust cycle rate.
This ISU is only displayed when ISU 2070 Heat Stages is set to 1 stage.
Cycle rate limits the maximum number of times the system can cycle in a 1 hour period measured at a 50% load. For example, when set to 3 CPH, at a 50% load, the most the system will cycle is 3 times per hour (10 minutes on, 10 minutes off). The system cycles less often when load conditions are less than or greater than a 50% load. The thermostat automatically defaults to the recommended cycle rate based on the heating equipment type that is used. You can change the cycle rate as needed. Defaults for commonly used systems are shown below.
Standard Efficiency Gas Forced Air = 5 CPH High Efficiency Gas Forced Air = 3 CPH Oil Forced Air = 5 CPH Electric Forced Air = 9 CPH Hot Water Fan Coil = 3 CPH Hot Water Radiant Heat = 3 CPH Geothermal Radiant Heat = 3 CPH Steam = 1 CPH Gravity = 1 CPH
Both No ISU 3010 Temperature Control Options
must be set to Advanced to view or adjust cycle rate.
This ISU is only displayed when ISU 2070 Heat Stages is set to 2 stages. Cycle rate limits the maximum number of times the system can cycle in a 1 hour period measured at a 50% load. For example, when set to 3 CPH, at a 50% load, the most the system will cycle is 3 times per hour (10 minutes on, 10 minutes off). The system cycles less often when load conditions are less than or greater than a 50% load. The thermostat automatically defaults to the recommended cycle rate based on the heating equipment type that is used. You can change the cycle rate as needed. Defaults for commonly used systems are shown below.
68-0311—03 38
Standard Efficiency Gas Forced Air = 5 CPH High Efficiency Gas Forced Air = 3 CPH Oil Forced Air = 5 CPH Electric Forced Air = 9 CPH Hot Water Fan Coil = 3 CPH Hot Water Radiant Heat = 3 CPH Geothermal Radiant Heat = 3 CPH Steam = 1 CPH Gravity = 1 CPH
Page 39
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
Name Settings Default
3150 Heat Cycles Per
Hour - Stage 3
Note: Depending on the application, the text displayed on the screen may show the specific heating equipment type.
3160 Backup Heat Cycles
Per Hour - Stage 1
Note: “Stage 1" is not displayed if there is only 1 stage.
1 to 12 CPH
1 to 12 CPH
Default varies based on heating equipment type selected
Default varies based on heating equipment type selected
Residential, Commercial
or Both
Requires
EIM Notes
Both No ISU 3010 Temperature Control Options
must be set to Advanced to view or adjust
cycle rate.
This ISU is only displayed when ISU 2070
Heat Stages is set to 3 stages.
Cycle rate limits the maximum number of
times the system can cycle in a 1 hour
period measured at a 50% load. For
example, when set to 3 CPH, at a 50% load,
the most the system will cycle is 3 times
per hour (10 minutes on, 10 minutes off).
The system cycles less often when load
conditions are less than or greater than a
50% load. The thermostat automatically
defaults to the recommended cycle rate
based on the heating equipment type that is
used. You can change the cycle rate as
needed. Defaults for commonly used
systems are shown below.
Standard Efficiency Gas Forced Air = 5 CPH
High Efficiency Gas Forced Air = 3 CPH
Oil Forced Air = 5 CPH
Electric Forced Air = 9 CPH
Hot Water Fan Coil = 3 CPH
Hot Water Radiant Heat = 3 CPH
Geothermal Radiant Heat = 3 CPH
Steam = 1 CPH
Gravity = 1 CPH
Both No ISU 3010 Temperature Control Options
must be set to Advanced to view or adjust
cycle rate.
This ISU is only displayed when ISU 2070
or 2130 Backup Heat Stages is set to 1
stage.
Cycle rate limits the maximum number of
times the system can cycle in a 1 hour
period measured at a 50% load. For
example, when set to 3 CPH, at a 50% load,
the most the system will cycle is 3 times
per hour (10 minutes on, 10 minutes off).
The system cycles less often when load
conditions are less than or greater than a
50% load. The thermostat automatically
defaults to the recommended cycle rate
based on the heating equipment type that is
used. You can change the cycle rate as
needed. Defaults for commonly used
systems are shown below.
Standard Efficiency Gas Forced Air = 5 CPH
High Efficiency Gas Forced Air = 3 CPH
Oil Forced Air = 5 CPH
Electric Forced Air = 9 CPH
Hot Water Fan Coil = 3 CPH
Hot Water Radiant Heat = 3 CPH
Geothermal Radiant Heat = 3 CPH
Steam = 1 CPH
Gravity = 1 CPH
39 68-0311—03
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THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
Name Settings Default
3160 Backup Heat Cycles
Per Hour - Stage 2
3170 Cooling Throttling
Range
3180 Cooling Integral
3190 Cooling Derivative
1 to 12 CPH
1° F to 30° F
0, 100 to 25,000 sec
0, 100 to 25,000 sec
Residential,
Default varies based on heating
Commercial
or Both
Both No ISU 3010 Temperature Control Options
Requires
EIM Notes
must be set to Advanced to view or adjust
cycle rate. equipment type selected
This ISU is only displayed when ISU 2070
or 2130 Backup Heat Stages is set to 2
stages.
Cycle rate limits the maximum number of
times the system can cycle in a 1 hour
period measured at a 50% load. For
example, when set to 3 CPH, at a 50% load,
the most the system will cycle is 3 times
per hour (10 minutes on, 10 minutes off).
The system cycles less often when load
conditions are less than or greater than a
50% load. The thermostat automatically
defaults to the recommended cycle rate
based on the heating equipment type that is
used. You can change the cycle rate as
needed. Default for commonly used
systems are shown below.
Standard Efficiency Gas Forced Air = 5 CPH
High Efficiency Gas Forced Air = 3 CPH
Oil Forced Air = 5 CPH
Electric Forced Air = 9 CPH
Hot Water Fan Coil = 3 CPH
Hot Water Radiant Heat = 3 CPH
Geothermal Radiant Heat = 3 CPH
Steam = 1 CPH
Gravity = 1 CPH
2° F Commercial No The default Cooling Throttling range is 2° F
(1.5° C) which is appropriate for most
applications. Do not change this setting
unless advised to do so by Honeywell
technical support.
The throttling range controls the cycling of
the system and helps to compensate for
load changes, equipment sizing and
thermostat mounting location.
10,000 sec Commercial No The default Cooling Integral is 10,000
seconds which is appropriate for most
applications. Do not change this setting
unless advised to do so by Honeywell
technical support.
The integral controls how much droop is
used.
0 sec Commercial No The default Cooling Derivative is 0 seconds
which is appropriate for most applications.
Do not change this setting unless advised
to do so by Honeywell technical support.
The derivative makes adjustments to the
algorithm for fast acting systems.
68-0311—03 40
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THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
Name Settings Default
3200 Heating Throttling
Range
3210 Heating Integral
3220 Heating Derivative
3240 Minimum
Compressor Off Time
1° F to 30° F
0, 100 to 25,000 sec
0, 100 to 25,000 sec
Off 1 - 5 minutes
Residential, Commercial
or Both
Requires
EIM Notes
2° F Commercial No The default Heating Throttling Range is 2° F
(1.5° C) which is appropriate for most applications. Do not change this setting unless advised to do so by Honeywell technical support. The throttling range controls the cycling of the system and helps to compensate for load changes, equipment sizing and thermostat mounting location.
10,000 sec Commercial No The default Heating Integral is 10,000
seconds which is appropriate for most applications. Do not change this setting unless advised to do so by Honeywell technical support. The integral controls how much droop is used.
0 sec Commercial No The default Heating Derivative is 0 seconds
which is appropriate for most applications. Do not change this setting unless advised to do so by Honeywell technical support. The derivative makes adjustments to the algorithm for fast acting systems.
5 minutes Both No The thermostat has a built in compressor
protection (minimum off timer) that prevents the compressor from restarting too early after a shutdown. The minimum­off timer is activated after the compressor turns off.
3260 Extended Fan Run
Time in Cool
3260 Extended Fan Run
Time in Heat
4000 Number Of
Schedule Periods
4010 Pre-Occupancy
Purge Duration
0, 30, 60, 90 seconds, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15 minutes
0, 30, 60, 90 seconds, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15 minutes
2 or 4 periods per day
Off 1 hour 2 hour 3 hour
If there is a call during the minimum-off timer, the thermostat shows “waiting for equipment” in the display.
0 seconds Both No After the call for cooling ends, the
thermostat keeps the fan on for the selected amount of time for increased efficiency. This may re-introduce humidity into the living space.
0 seconds Both No After the call for heating ends, the
thermostat keeps the fan on for the selected amount of time for increased efficiency.
4 periods per day
Both No Residential:
4 Periods = Wake, Leave, Return, Sleep 2 Periods = Wake, Sleep
Commercial: 4 Periods = Occupied 1, Unoccupied 1, Occupied 2, Unoccupied 2 2 Periods = Occupied 1, Unoccupied 1
Off Commercial No Runs the fan 1 to 3 hours before each
occupied period to provide a comfortable workplace upon arrival.
41 68-0311—03
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THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
Name Settings Default
4020 Type of Override
4030 Override Duration
4050 Minimum Heat
Recovery Ramp Rate
Standard Initiate Occupancy
No Limit 1 to 12 Hours
Off 1° F/hr to 20° F/hr
Residential, Commercial
or Both
Requires
EIM Notes
Standard Commercial No Standard:
The system maintains temperatures
programmed for the occupied and
unoccupied time periods. Pressing
OVERRIDE will allow the user to make a
temporary schedule change.
Initiate Occupancy:
The system maintains temperature at an
energy saving level until the Press to Start
Occupancy button is pressed by the user.
The system will then maintain a
comfortable temperature until the occupied
period ends. This option is recommended
for cost savings when the workplace is
used infrequently or arrival times change
from day to day (example - schools). Once
the occupancy is activated by pressing the
Press to Start Occupancy button, the user
will still be able to perform a standard
OVERRIDE of the schedule.
3 hours Commercial No When the user presses the OVERRIDE
button, the thermostat will maintain the
new temperature for at least 1 hour. The
user can adjust the Hold Until time from 1
hour to the amount set for the Override
Duration (1-12 hours). Default setting is 3
hours. If set to No Limit, the user can
adjust the Hold Until time up to 24 hours.
5° F/hr Commercial No Off: The heating system will begin recovery
at the time that is scheduled.
When a Minimum Recovery Ramp Rate is
set, the thermostat will begin recovery
early to ensure the temperature is reached
at the scheduled time.
68-0311—03 42
Set a Minimum Recovery Ramp Rate
based on the rate that the heating system
can recover at for a cold day in your region.
Default setting is 5° F / hour.
If an outdoor sensor is installed, set an
Outdoor Temperature that is representative
of a cold day in your region to be
associated with the Minimum Recovery
Ramp Rate. The thermostat will begin
recovery at the optimal time based on a
calculated ramp rate, allowing the system
to recover on time and save energy during
changing outdoor conditions.
During recovery, the setpoint changes at a
rate in degrees per hour depending on the
outdoor temperature. If there is no outdoor
sensor, the Minimum Recovery Ramp
Rate is used.
Page 43
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
Name Settings Default
4050 Outdoor
Temperature used with Minimum Heat Recovery Ramp Rate
4060 Maximum Heat
Recovery Ramp Rate
Off
-20° F to 100°F
Off 1° F/hr to 20° F/hr
Residential, Commercial
or Both
Requires
EIM Notes
0° F Commercial No Off: The heating system will begin recovery
at the time that is scheduled.
When a Minimum Recovery Ramp Rate is set, the thermostat will begin recovery early to ensure the temperature is reached at the scheduled time.
Set a Minimum Recovery Ramp Rate based on the rate that the heating system can recover at for a cold day in your region. Default setting is 5° F / hour.
If an outdoor sensor is installed, set an Outdoor Temperature that is representative of a cold day in your region to be associated with the Minimum Recovery Ramp Rate. The thermostat will begin recovery at the optimal time based on a calculated ramp rate, allowing the system to recover on time and save energy during changing outdoor conditions.
During recovery, the setpoint changes at a rate in degrees per hour depending on the outdoor temperature. If there is no outdoor sensor, the Minimum Recovery Ramp Rate is used.
8° F/hr Commercial No Off: The heating system will begin recovery
at the time that is scheduled.
When a Maximum Recovery Ramp Rate is set, the thermostat will begin recovery early to ensure the temperature is reached at the scheduled time.
Set a Maximum Recovery Ramp Rate based on the rate that the heating system can recover at for a mild day in your region. Default setting is 8° F / hour.
Set an Outdoor Temperature that is representative of a mild day in your region to be associated with the Maximum Recovery Ramp Rate. The thermostat will begin recovery at the optimal time based on a calculated ramp rate, allowing the system to recover on time and save energy during changing outdoor conditions.
During recovery, the setpoint changes at a rate in degrees per hour depending on the outdoor temperature.
43 68-0311—03
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THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
Name Settings Default
4060 Outdoor
Temperature used with Maximum Heat Recovery Ramp Rate
4070 Minimum Cool
Recovery Ramp Rate
Off
-20° F to 100° F
Off 1° F/hr to 20° F/hr
Residential, Commercial
or Both
Requires
EIM Notes
40° F Commercial No Off: The heating system will begin recovery
at the time that is scheduled.
When a Maximum Recovery Ramp Rate is
set, the thermostat will begin recovery
early to ensure the temperature is reached
at the scheduled time.
Set a Maximum Recovery Ramp Rate
based on the rate that the heating system
can recover at for a mild day in your region.
Default setting is 8° F / hour.
Set an Outdoor Temperature that is
representative of a mild day in your region
to be associated with the Maximum
Recovery Ramp Rate. The thermostat will
begin recovery at the optimal time based
on a calculated ramp rate, allowing the
system to recover on time and save energy
during changing outdoor conditions.
During recovery, the setpoint changes at a
rate in degrees per hour depending on the
outdoor temperature.
3° F/hr Commercial No Off: The cooling system will begin recovery
at the time that is scheduled.
When a Minimum Recovery Ramp Rate is
set, the thermostat will begin recovery
early to ensure the temperature is reached
at the scheduled time.
Set a Minimum Recovery Ramp Rate
based on the rate that the cooling system
can recover at for a hot day in your region.
Default setting is 3° F / hour.
If an outdoor sensor is installed, set an
Outdoor Temperature that is representative
of a hot day in your region to be associated
with the Minimum Recovery Ramp Rate.
The thermostat will begin recovery at the
optimal time based on a calculated ramp
rate, allowing the system to recover on
time and save energy during changing
outdoor conditions.
During recovery, the setpoint changes at a
rate in degrees per hour depending on the
outdoor temperature. If there is no outdoor
sensor, the Minimum Recovery Ramp
Rate is used.
68-0311—03 44
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THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
Name Settings Default
4070 Outdoor
Temperature used with Minimum Cool Recovery Ramp Rate
4080 Maximum Cool
Recovery Ramp Rate
Off
-20° F to 100° F
Off 1° F/hr to 20° F/hr
Residential, Commercial
or Both
Requires
EIM Notes
90° F Commercial No Off: The cooling system will begin recovery
at the time that is scheduled.
When a Minimum Recovery Ramp Rate is set, the thermostat will begin recovery early to ensure the temperature is reached at the scheduled time.
Set a Minimum Recovery Ramp Rate based on the rate that the cooling system can recover at for a hot day in your region. Default setting is 3° F / hour.
If an outdoor sensor is installed, set an Outdoor Temperature that is representative of a hot day in your region to be associated with the Minimum Recovery Ramp Rate. The thermostat will begin recovery at the optimal time based on a calculated ramp rate, allowing the system to recover on time and save energy during changing outdoor conditions.
During recovery, the setpoint changes at a rate in degrees per hour depending on the outdoor temperature. If there is no outdoor sensor, the Minimum Recovery Ramp Rate is used.
6° F/hr Commercial No Off: The cooling system will begin recovery
at the time that is scheduled.
When a Maximum Recovery Ramp Rate is set, the thermostat will begin recovery early to ensure the temperature is reached at the scheduled time.
Set a Maximum Recovery Ramp Rate based on the rate that the cooling system can recover at for a mild day in your region. Default setting is 6° F / hour.
Set an Outdoor Temperature that is representative of a mild day in your region to be associated with the Maximum Recovery Ramp Rate.
The thermostat will begin recovery at the optimal time based on a calculated ramp rate, allowing the system to recover on time and save energy during changing outdoor conditions.
During recovery, the setpoint changes at a rate in degrees per hour depending on the outdoor temperature.
45 68-0311—03
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THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
Name Settings Default
4080 Outdoor
Temperature used with Maximum Cool Recovery Ramp Rate
4090 Adaptive Intelligent
Recovery
Off
-20° F to 100°F
No Yes
Residential, Commercial
or Both
Requires
EIM Notes
70° F Commercial No Off: The cooling system will begin recovery
at the time that is scheduled.
When a Maximum Recovery Ramp Rate is
set, the thermostat will begin recovery
early to ensure the temperature is reached
at the scheduled time.
Set a Maximum Recovery Ramp Rate
based on the rate that the cooling system
can recover at for a mild day in your region.
Default setting is 6° F / hour.
Set an Outdoor Temperature that is
representative of a mild day in your region
to be associated with the Maximum
Recovery Ramp Rate.
The thermostat will begin recovery at the
optimal time based on a calculated ramp
rate, allowing the system to recover on
time and save energy during changing
outdoor conditions.
During recovery, the setpoint changes at a
rate in degrees per hour depending on the
outdoor temperature.
Yes Residential No No: The system will begin heating or
cooling recovery at the scheduled time.
4100 Minimum Cool
Setpoint
4100 Maximum Heat
Setpoint
4110 Keypad Lockout
4120 Residential:
Entry / Exit Remote
- Home Cool Setpoint
Commercial:
Entry / Exit Remote
- Occupied Cool Setpoint
50° F to 99° F
40° F to 90° F
Unlocked Partially Locked Fully Locked
None 50° F to 99° F
Note: setpoint is limited based on setting at ISU 4100.
Yes: The thermostat will begin heating or
cooling recovery early to ensure that the
temperature is reached at the scheduled
time. The thermostat will adjust the start
time of the equipment based on how
quickly the scheduled temperature was
reached on previous days.
50° F Both No The user cannot set the temperature below
this level.
90° F Both No The user cannot set the temperature above
this level.
Unlocked Both No Unlocked: User has access to all
thermostat settings.
Partially Locked: User can modify only
temperature settings.
Fully Locked: User cannot modify any
settings.
75° F Both No The thermostat maintains this Cool setting
when the user presses Home / Occupied at
the Entry / Exit Remote. Select None to
delete this temperature setting. The
thermostat only responds to the Entry / Exit
Remote if a temperature is pre-set at this
screen. See “Wireless Entry/Exit Remote”
beginning on page 128.
68-0311—03 46
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THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
Name Settings Default
4120 Residential:
Entry / Exit Remote
- Home Heat Setpoint
Commercial:
Entry / Exit Remote
- Occupied Heat Setpoint
4130 Residential:
Entry / Exit Remote
- Away Cool Setpoint
Commercial:
Entry / Exit Remote
- Unoccupied Cool Setpoint
4130 Residential:
Entry / Exit Remote
- Away Heat Setpoint
Commercial:
Entry / Exit Remote
- Unoccupied Heat Setpoint
4140 Residential:
Entry / Exit Remote
- Vacation Cool Setpoint
Commercial:
Entry / Exit Remote
- Holiday Cool Setpoint
4140 Residential:
Entry / Exit Remote
- Vacation Heat Setpoint
Commercial:
Entry / Exit Remote
- Holiday Heat Setpoint
None 40° F to 90° F
Note: setpoint is limited based on setting at ISU 4100.
None 50° F to 99° F
Note: setpoint is limited based on setting at ISU 4100.
None 40° F to 90° F
Note: setpoint is limited based on setting at ISU 4100.
None 50° F to 99° F
Note: setpoint is limited based on setting at ISU 4100.
None 40° F to 90° F
Note: setpoint is limited based on setting at ISU 4100.
Residential, Commercial
or Both
Requires
EIM Notes
70° F Both No The thermostat maintains this Heat setting
when the user presses Home / Occupied at the Entry / Exit Remote. Select None to delete this temperature setting. The thermostat only responds to the Entry / Exit Remote if a temperature is pre-set at this screen. See “Wireless Entry/Exit Remote” beginning on page 128.
78° F Both No The thermostat maintains this Cool setting
when the user presses Away / Unoccupied at the Entry / Exit Remote. Select None to delete this temperature setting. The thermostat only responds to the Entry / Exit Remote if a temperature is pre-set at this screen. See “Wireless Entry/Exit Remote” beginning on page 128.
65° F Both No The thermostat maintains this Heat setting
when the user presses Away / Unoccupied at the Entry / Exit Remote. Select None to delete this temperature setting. The thermostat only responds to the Entry / Exit Remote if a temperature is pre-set at this screen. See “Wireless Entry/Exit Remote” beginning on page 128.
82° F Both No The thermostat maintains this Cool setting
when the user presses Vacation / Holiday at the Entry / Exit Remote. Select None to delete this temperature setting. The thermostat only responds to the Entry / Exit Remote if a temperature is pre-set at this screen. See “Wireless Entry/Exit Remote” beginning on page 128.
60° F Both No The thermostat maintains this Heat setting
when the user presses Vacation / Holiday at the Entry / Exit Remote. Select None to delete this temperature setting. The thermostat only responds to the Entry / Exit Remote if a temperature is pre-set at this screen. See “Wireless Entry/Exit Remote” beginning on page 128.
47 68-0311—03
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THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
Name Settings Default
5000 What Sensors are
WIRED to your System?
5010 Indoor
Temperature Sensor Name
5020 What Terminals are
Wired to the Indoor Temperature Sensor?
5030 Indoor
Temperature Sensor Type
Check box on screen for each:
Indoor Air Temperature Outdoor Air Temperature Return Air Temperature Discharge Air Temperature
[Sensor Name]
None S1 S2 S3 S4
10K 20K
Residential, Commercial
or Both
Requires
EIM Notes
None Both Yes Wired Sensors requires an EIM (Equipment
Interface Module). This ISU is only
displayed if one of the S1-S4 terminals is
available.
Click boxes on screen to select which
sensors are wired to the S1-S4 terminals at
the EIM.
The thermostat will not display the Outdoor
Air Temperature option at ISU 5000 if a
wireless outdoor air sensor is connected.
The thermostat will not display the Indoor
Air Temperature option at ISU 5000 if 6
wireless indoor air sensors are connected.
If you have a wired Indoor Air Temperature
network (1, 4, 9 etc), the thermostat will
allow up to 5 wireless indoor air sensors.
The thermostat will not display the Return /
Discharge Air Temperature option at ISU
5000 if there is no fan in the system.
Indoor Sensor Both Yes Wired Sensors requires an EIM (Equipment
Interface Module).
Enter a name (location) of the Wired Indoor
Air Temperature Sensor.
None Both Yes Wired Sensors requires an EIM (Equipment
Interface Module).
10K:
if ISU 1010
Both Yes Wired Sensors requires an EIM (Equipment
Interface Module). Application is Residential
Select 10K or 20K based on the sensor
installed. Refer to resistance values below:
20K:
if ISU 1010: Application is Commercial
C7189U1005 = 10K ohm
C7772 = 20K ohm
TR21 = 20K ohm
TR21-A = 10K ohm (IMPORTANT - the
TR21-A must be used in combination with
a TR21 sensor or another TR21-A sensor
for the thermostat to calculate the correct
indoor temperature reading).
68-0311—03 48
See “Wiring guide — Wired Indoor
Sensors” beginning on page 154 for
information on the sensor type you should
select based on how the sensors are wired.
For example, you would select 20K when
you have two TR21-A (10K) sensors wired
in series.
Page 49
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
Name Settings Default
5040 Which Sensors will
be used for TEMPERATURE Control? (Multiple Sensors are Averaged)
5050 What Terminals are
Wired to the Outdoor Temperature Sensor?
5070 What Terminals are
Wired to the Return Air Temperature Sensor?
5080 Return Air
Temperature Sensor Type
Thermostat (Internal) Sensor Name (Remote) Sensor Name (Remote) Sensor Name (Remote) Sensor Name (Remote) Sensor Name (Remote) Sensor Name (Remote)
(Up to 6 Remote Sensors)
None S1 S2 S3 S4
None S1 S2 S3 S4
10K 20K
Residential,
Sensors are Averaged (Internal and Remote)
Commercial
or Both
Both No Select the sensors to be used for
Requires
EIM Notes
temperature control. If you select more than one, the thermostat will average the temperature readings from each sensor.
See “Remote Indoor Sensors” beginning on page 130.
None Both Yes Wired Sensors requires an EIM (Equipment
Interface Module).
None Both Yes Wired Sensors requires an EIM (Equipment
Interface Module).
10K Both Yes Wired Sensors requires an EIM (Equipment
Interface Module).
Select 10K or 20K based on the sensor installed. Refer to resistance values below:
5090 What Terminals are
Wired to the Discharge Air Temperature Sensor?
5100 Discharge Air
Temperature Sensor Type
5110 A-Coil Low
Temperature Cutoff
None S1 S2 S3 S4
10K 20K
Off 35° F to 65° F (in 5° F increments)
50062329-001 = 10K ohm 32005180-002 = 10K ohm C7735A1000 = 10K ohm C7770A = 20K ohm C7041 = 20K ohm
None Both Yes Wired Sensors requires an EIM (Equipment
Interface Module).
10K Both Yes Wired Sensors requires an EIM (Equipment
Interface Module).
Select 10K or 20K based on the sensor installed. Refer to resistance values below:
50062329-001 = 10K ohm 32005180-002 = 10K ohm C7735A1000 = 10K ohm C7770A = 20K ohm C7041 = 20K ohm
Off Both Yes If an optional Discharge Air Temperature
sensor is used, this feature can help prevent icing on the air conditioning A-Coil.
When temperature reaches the limit you set, compressor(s) will shutoff while the system fan continues to run, until the temperature rises to a safe level.
49 68-0311—03
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THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
Name Settings Default
6000 Select the Dry
Contacts in the System
6010 What Terminals are
Wired to the Remote Setback Dry Contact?
6020 Remote Setback
Dry Contact Setup
Check box on screen for each:
Remote Setback Full Drain Pan Alert Dirty Filter Alert Water Leak Alert System Shutdown Alert Service Needed Alert Fan Failure Alert Custom Alert
None S1 S2 S3 S4
Normally Open when Occupied Normally Closed when Occupied
Residential, Commercial
or Both
None Both
Requires
EIM Notes
Yes Remote Setback and Dry Contact Alerts
requires an EIM (Equipment Interface
Remote Setback
Module). This ISU is only displayed if one
of the S1-S4 terminals are available.
(Commercial Only)
See “Dry Contact Alerts” beginning on
page 95.
None Commercial Yes Remote Setback requires an EIM
(Equipment Interface Module).
Normally Open when Occupied
Commercial Yes Remote Setback requires an EIM
(Equipment Interface Module).
Choose an option appropriate for the type
of device installed:
Normally Open when Occupied: The Dry
Contact device is open when the room is
occupied and will close when the room is
unoccupied.
6030 Remote Setback
Time Delay from Occupied to Unoccupied
6040 Remote Setback -
Standby Cool Setpoint
0 to 30 minutes (in 5 minute increments)
72° F to 90° F
Normally Closed when Occupied: The Dry
Contact device is closed when the room is
occupied and will open when the room is
unoccupied.
0 minutes Commercial Yes Remote Setback requires an EIM
(Equipment Interface Module).
The Remote Setback Time Delay forces
the thermostat to wait before it switches
from Occupied to Standby temperature
settings.
When set to 0 minutes, the thermostat will
switch from Occupied to Standby
temperature settings immediately when the
room is unoccupied.
85° F Commercial Yes Remote Setback requires an EIM
(Equipment Interface Module).
During occupied periods, the occupancy
sensor tells the thermostat to go to
STANDBY (setback settings) when no one
is in the room. If someone is in the room,
then it follows the settings of the occupied
period. The occupancy sensor is ignored
during unoccupied periods.
If the thermostat is setup for non-
programmable, the occupancy sensor tells
the thermostat to go to STANDBY settings
when no one is in the room. If someone is
in the room, then it follows the settings set
by the user.
68-0311—03 50
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THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
Name Settings Default
6040 Remote Setback -
Standby Heat Setpoint
6050 What Terminals are
Wired to the Full Drain Pan Alert Dry Contact?
6060 Full Drain Pan Alert
Dry Contact Setup
50° F to 70° F
None S1 S2 S3 S4
Normally Open Normally Closed
Residential, Commercial
or Both
Requires
EIM Notes
64° F Commercial Yes Remote Setback requires an EIM
(Equipment Interface Module).
During occupied periods, the occupancy sensor tells the thermostat to go to STANDBY (setback settings) when no one is in the room. If someone is in the room, then it follows the settings of the occupied period. The occupancy sensor is ignored during unoccupied periods.
If the thermostat is setup for non­programmable, the occupancy sensor tells the thermostat to go to STANDBY settings when no one is in the room. If someone is in the room, then it follows the settings set by the user.
None Both Yes Dry Contact Alerts require an EIM
(Equipment Interface Module).
Normally Open Both Yes Dry Contact Alerts require an EIM
(Equipment Interface Module).
6070 What Terminals are
Wired to the Dirty Filter Alert Dry Contact?
6080 Dirty Filter Alert
Dry Contact Setup
6090 What Terminals are
Wired to the Water Leak Alert Dry Contact?
None S1 S2 S3 S4
Normally Open Normally Closed
None S1 S2 S3 S4
Choose an option appropriate for the type of device installed.
Normally Open: The Dry Contact device is normally open and will close when the device detects the drain pan is full.
Normally Closed: The Dry Contact device is normally closed and will open when the device detects the drain pan is full.
None Both Yes Dry Contact Alerts require an EIM
(Equipment Interface Module).
Normally Open Both Yes Dry Contact Alerts require an EIM
(Equipment Interface Module).
Choose an option appropriate for the type of device installed:
Normally Open: The Dry Contact device is normally open and will close when the device detects a dirty filter.
Normally Closed: The Dry Contact device is normally closed and will open when the device detects a dirty filter.
None Both Yes Dry Contact Alerts require an EIM
(Equipment Interface Module).
51 68-0311—03
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THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
Name Settings Default
6100 Water Leak Alert
Dry Contact Setup
6110 What Terminals are
Wired to the System Shutdown Alert Dry Contact?
6120 System Shutdown
Alert Dry Contact Setup
Normally Open Normally Closed
None S1 S2 S3 S4
Normally Open Normally Closed
Residential, Commercial
or Both
Requires
EIM Notes
Normally Open Both Yes Dry Contact Alerts require an EIM
(Equipment Interface Module).
Choose an option appropriate for the type
of device installed:
Normally Open: The Dry Contact device is
normally open and will close when the
device detects water.
Normally Closed: The Dry Contact device is
normally closed and will open when the
device detects water.
None Both Yes Dry Contact Alerts require an EIM
(Equipment Interface Module).
Normally Open Both Yes Dry Contact Alerts require an EIM
(Equipment Interface Module).
Choose an option appropriate for the type
of device installed:
Normally Open: The Dry Contact device is
normally open and will close when the
device is activated.
6130 What Terminals are
Wired to the Service Needed Alert Dry Contact?
6140 Service Needed
Alert Dry Contact Setup
6150 What Terminals are
Wired to the Fan Failure Alert Dry Contact?
None S1 S2 S3 S4
Normally Open Normally Closed
None S1 S2 S3 S4
Normally Closed: The Dry Contact device is
normally closed and will open when the
device is activated.
None Both Yes Dry Contact Alerts require an EIM
(Equipment Interface Module).
Normally Open Both Yes Dry Contact Alerts require an EIM
(Equipment Interface Module).
Choose an option appropriate for the type
of device installed:
Normally Open: The Dry Contact device is
normally open and will close when the
device is activated.
Normally Closed: The Dry Contact device is
normally closed and will open when the
device is activated.
None Both Yes Dry Contact Alerts require an EIM
(Equipment Interface Module).
68-0311—03 52
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THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
Name Settings Default
6160 Fan Failure Alert
Dry Contact Setup
6170 What Terminals are
Wired to the Custom Alert Dry Contact?
6180 Custom Alert Dry
Contact Setup
Normally Open when Fan is Running
Normally Closed when Fan is Running
None S1 S2 S3 S4
Normally Open Normally Closed
Residential,
Normally Closed when
Commercial
or Both
Both Yes Dry Contact Alerts require an EIM
Requires
EIM Notes
(Equipment Interface Module).
Fan is Running
Choose an option appropriate for the type of device installed:
Normally Open when Fan is Running: The Dry Contact device is open when the fan is running and will close when the fan is not running.
Normally Closed when Fan is Running: The Dry Contact device is closed when the fan is running and will open when the fan is not running.
None Both Yes Dry Contact Alerts require an EIM
(Equipment Interface Module).
Normally Open Both Yes Dry Contact Alerts require an EIM
(Equipment Interface Module).
Choose an option appropriate for the type of device installed:
6190 Custom Alert Name
6200 Custom Alert
Message
7000 Filter Type
7020 Number of Air
Filters
View/Edit Custom Alert
View/Edit Custom Alert
None Electronic Air Cleaner Media
1 to 2
View/Edit
Both Yes Dry Contact Alerts require an EIM
Custom Alert
View/Edit
Both Yes Dry Contact Alerts require an EIM
Custom Alert
Media Both No
1 Both No
Normally Open: The Dry Contact device is normally open and will close when the device is activated.
Normally Closed: The Dry Contact device is normally closed and will open when the device is activated.
(Equipment Interface Module).
Enter a name for the custom alert dry contact. The thermostat displays this name including a brief message (entered on the next screen - ISU 6200) when a dry contact device detects a problem.
(Equipment Interface Module).
Enter a message for the custom alert dry contact. The thermostat displays this message when a dry contact device detects a problem.
53 68-0311—03
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THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
Name Settings Default
7110 Air Filter 1
Replacement Reminder
Note: “1” is not displayed if there is only 1 filter.
7110 Air Filter 2
Replacement Reminder
7120 Electronic Air
Cleaner Cell Cleaning Reminder
7120 Electronic Air
Cleaner Pre-Filter Cleaning Reminder
7120 Electronic Air
Cleaner Post-Filter Replacement Reminder
8000 Humidifier Type
8010 Which Sensor will
be used for Humidification Control?
8030 What Terminals are
Wired to the Humidifier?
Off
Run Time: 10, 20, 30, 45, 60, 90, 120, 150
days
Calendar: 30, 45, 60, 75 days 3, 4, 5, 6, 9, 12, 15 months
Off
Run Time: 10, 20, 30, 45, 60, 90, 120, 150
days
Calendar: 30, 45, 60, 75 days 3, 4, 5, 6, 9, 12, 15 months
Off
Calendar Months: 6, 7, 8, 9, 10, 11, 12 months
Off
Calendar Months: 3, 4, 5, 6 months
Off
Calendar Months: 6, 7, 8, 9, 10, 11, 12 months
None Steam Bypass or Fan Powered
Thermostat (Internal) Sensor Name (Remote) Sensor Name (Remote) Sensor Name (Remote) Sensor Name (Remote) Sensor Name (Remote) Sensor Name (Remote)
(Up to 6 Remote Sensors)
None U1 U2 U3
Residential, Commercial
Requires
or Both
Off Both No
Off Both No
Off Both No
Off Both No
Off Both No
None Both No
Thermostat
Both No Select a sensor to control humidification
(Internal)
Thermostat
Both No Number of Universal Outputs:
defaults to the next unused universal terminal (U1, U2, U3).
EIM Notes
(thermostat or an optional remote sensor).
If multiple sensors are installed, you can
use a different sensor for dehumidification
control. See “Humidification control”
beginning on page 130.
Note: Humidity sensing cannot be
averaged.
THX9321 Thermostat: U1 and U2 terminals
Equipment Interface Module (EIM): U1, U2
and U3 terminals
U1, U2, U3 are dry contacts that require
power. See “Wiring IAQ Equipment or a
Heat/Cool Stage to the Universal
Terminals” beginning on page 149.
68-0311—03 54
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THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
Name Settings Default
8050 Humidification -
Window Protection
8060 System Modes
Allowing Humidification
Off On
Check box on screen for each:
Heat Cool Off
Residential, Commercial
or Both
Requires
EIM Notes
Off Both No Requires an optional outdoor sensor.
Off: The thermostat controls the humidity level to the user's desired humidity setting. Frost or condensation may appear on windows.
On: The thermostat prevents frost or condensation on windows by not allowing the humidity to go above the “Window Limit” when it is controlling the humidifier. The “Window Limit” is based on the current outdoor temperature and the user's window protection setting. The “Window Limit” is displayed on the user's humidification screen. See “Window Protection” beginning on page 102.
Heat
Both No Click boxes on screen to select which
system modes allow humidification. If a Default varies based on heating/cooling
box is NOT checked, the thermostat will
NOT allow humidification to operate in that
mode. equipment selected
Heat: Includes Heat, Emergency Heat and
Auto. If the system is in Auto mode, the
thermostat will allow humidification if the
last call was for heat.
8070 Humidification
Control
8080 Humidifier Lockout
Humidify Only when Heat is On
Humidify Only when Fan is On
Humidify on Demand: Thermostat Controls Fan
Humidify on Demand: Humidifier Controls Fan
Humidifier Allowed when Cool is Running
Humidifier Not Allowed when Cool is Running
Defaults to
Humidify Only when Heat is On
when ISU 8000 Humidifier Type is Bypass or Fan Powered
Defaults to
Humidify on Demand: Thermostat Controls Fan
when ISU 8000 Humidifier Type is Steam
Humidifier Allowed when Cool is Running
Cool: Includes Cool and Auto. If the system
is in Auto mode, the thermostat will allow
humidification if the last call was for cool. A
discharge air temperature sensor is
required to humidify in the Cool mode.
Off: The thermostat will allow
humidification when the system setting is
Off.
See “Set up Humidification” beginning on
page 102.
Both No Humidify Only when Heat is On: The
thermostat turns on the humidifier only if
the heat is currently running.
Humidify Only when Fan is On: The
thermostat turns on the humidifier only if
the fan is currently running.
Humidify on Demand - Thermostat
Controls Fan: The thermostat turns on the
humidifier and the fan when humidification
is needed.
Humidify on Demand - Humidifier Controls
Fan: The thermostat turns on the humidifier
when humidification is needed and the
humidifier controls the fan.
Both No
55 68-0311—03
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THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
Name Settings Default
8100 Clean Tank / Water
Filter Replacement Reminder
8100 Humidifier Pad
Replacement Reminder
9000 Dehumidification
Equipment
9010 Which Sensor will
be used for Dehumidification Control?
9020 Which Indoor
Humidity Sensor should be displayed on the Home Screen?
Off 60 Run Time Days 90 Run Time Days 6 Calendar Months 12 Calendar Months
Off 60 Run Time Days 90 Run Time Days 6 Calendar Months 12 Calendar Months
Residential:
None A/C with Low Speed Fan A/C with High Speed Fan Whole House Dehumidifier
Commercial:
None A/C with Low Speed Fan A/C with High Speed Fan Hot Gas Bypass Dehumidifier
Thermostat (Internal) Sensor Name (Remote) Sensor Name (Remote) Sensor Name (Remote) Sensor Name (Remote) Sensor Name (Remote) Sensor Name (Remote)
(Up to 6 Remote Sensors)
Humidification Sensor Dehumidification Sensor
Residential, Commercial
or Both
Requires
EIM Notes
Off Both No This ISU is only displayed if ISU 8000
Humidifier Type is Steam.
Run Time Days are not shown if ISU 8000 Humidifier Type is set to None.
Off Both No This ISU is only displayed if ISU 8000
Humidifier Type is Bypass or Fan Powered.
Run Time Days are not shown if ISU 8000 Humidifier Type is set to None.
None Both No See “Dehumidification - Residential”
beginning on page 105 or “Dehumidification - Commercial” beginning on page 109.
Thermostat (Internal)
Both No Select a sensor to control dehumidification
(thermostat or an optional remote sensor). If multiple sensors are installed, you can use a different sensor for humidification control. See “Dehumidification control” beginning on page 130.
Note: Humidity sensing cannot be averaged.
Humidification Sensor
Both No This ISU is only displayed when separate
humidity sensors are used to control humidification and dehumidification. Only one of the sensors can be displayed on the home screen. Select either the Humidification Sensor or the Dehumidification Sensor.
68-0311—03 56
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THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
Name Settings Default
9040 What Terminals are
Wired to A/C with Low Speed Fan?
What Terminals are Wired to Hot Gas Bypass?
What Terminals are Wired to the Dehumidifier?
What Terminals are Wired to the Whole House Dehumidifier?
Note: Installer Setup Name varies depending on the dehumidification equipment installed.
9050 A/C with Low
Speed Fan Setup
Hot Gas Bypass Setup
Note: Installer Setup Name varies depending on the dehumidification equipment installed.
9070 Dehumidification -
Overcooling Limit
None U1 U2 U3
Normally Closed Normally Open
0°, 1°, 2°, 3° F
Residential,
Thermostat defaults to the next unused universal
Commercial
or Both
Both No Number of Universal Outputs:
Requires
EIM Notes
THX9321 Thermostat: U1 and U2 terminals
Equipment Interface Module (EIM): U1, U2
and U3 terminals terminal (U1, U2, U3).
U1, U2, U3 are dry contacts that require
power. See “Wiring IAQ Equipment or a
Heat/Cool Stage to the Universal
Terminals” beginning on page 149.
Defaults to
Normally
Both No Choose an option appropriate for the type
of equipment installed. Closed when ISU 9000 Dehumidificati on Equipment
Normally Open: U1, U2 or U3 will normally
be open and will close when the thermostat
calls for dehumidification. is A/C with Low Speed Fan
Normally Closed: U1, U2 or U3 will
normally be closed and will open when the Defaults to
thermostat calls for dehumidification.
Normally Open
when ISU 9000 Dehumidificati on Equipment is Hot Gas
Number of Universal Outputs:
THX9321 Thermostat: U1 and U2 terminals
Equipment Interface Module (EIM): U1, U2
and U3 terminals Bypass
3° F Residential No This ISU is only displayed when ISU 9000
Dehumidification Equipment is set to A/C
with Low Speed Fan or A/C with High
Speed Fan.
The thermostat uses the cooling system to
reduce humidity by lowering the
temperature up to 3° F below the current
cool setpoint until the desired humidity
level is reached.
The thermostat keeps the temperature
below the cooling setpoint until the desired
humidity level is reached.
0° F is only an option when ISU 9000
Dehumidification Equipment is set to A/C
with Low Speed Fan.
57 68-0311—03
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THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
Name Settings Default
9080 Dehumidification
Control
9090 Dehumidification
Minimum On Time
9100 High Humidity
Comfort Reset Setting
Basic
Minimum On Time
High Humidity Comfort Reset
High Humidity Comfort Reset with Minimum On Time
Reheat
Reheat with Minimum On Time
5 to 15 minutes
1° F to 5° F
Residential, Commercial
or Both
Requires
EIM Notes
Basic Commercial No See “Dehumidification - Commercial”
beginning on page 109.
10 minutes Commercial No This option ensures that the compressor
runs long enough to effectively reduce humidity when the cooling equipment is cycled on. The compressor will run for the “minimum on time” you set until the desired humidity level is reached.
2° F Commercial No The thermostat uses the cooling system to
reduce humidity by lowering the temperature up to 5° F below the current cool setpoint until the desired humidity level is reached.
9120 System Modes
Allowing Dehumidification
Check box on screen for each:
Heat Cool Off
Cool
Default varies based on heating/cooling equipment selected
The thermostat keeps the temperature below the cooling setpoint until the desired humidity level is reached.
Both No This ISU is only displayed when ISU 9000
Dehumidification Equipment is set to
Dehumidifier.
Click boxes on screen to select which system modes allow dehumidification. If a box is NOT checked, the thermostat will NOT allow dehumidification to operate in that mode.
Heat: Includes Heat, Emergency Heat and Auto. If the system is in Auto mode, the thermostat will allow dehumidification if the last call was for heat.
Cool: Includes Cool and Auto. If the system is in Auto mode, the thermostat will allow dehumidification if the last call was for cool.
Off: The thermostat will allow dehumidification when the system setting is Off.
See “Dehumidification - Residential” beginning on page 105 or “Dehumidification - Commercial” beginning on page 109.
68-0311—03 58
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THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
Name Settings Default
9130 Dehumidifier Fan
Control
9140 Dehumidifier
Lockout
9180 Dehumidification
Away Mode
Thermostat Controls Fan Equipment Controls Fan
Dehumidifier Allowed when Cool is Running
Dehumidifier Not Allowed when Cool is Running
Not Allowed Allowed
Residential,
Thermostat Controls Fan
Commercial
or Both
Both No This ISU is only displayed when ISU 9000
Requires
EIM Notes
Dehumidification Equipment is set to
Dehumidifier.
Thermostat Controls Fan: The thermostat
turns on the dehumidifier and the fan when
dehumidification is needed.
Equipment Controls Fan: The thermostat
turns on the dehumidifier when
dehumidification is needed. The fan is
controlled by the equipment.
Dehumidifier Allowed when Cool is
Both No This ISU is only displayed when ISU 9000
Dehumidification Equipment is set to
Dehumidifier.
Running
Dehumidifier Allowed when Cool is
Running: Dehumidifier can run when the
cooling system is on.
Dehumidifier Not Allowed when Cool is
Running: Dehumidifier can NOT run when
the cooling system is on.
Not Allowed Both No This ISU is NOT displayed when ISU 9000
Dehumidification Equipment is None.
9190 Dehumidification
Away Mode - Fan Control
9200 Dehumidification
Away Mode - Low Limit Temperature Setting
9200 Dehumidification
Away Mode ­Temperature Setting
9200 Dehumidification
Away Mode ­Dehumidification Setting
9210 Dehumidifier Filter
Replacement Reminder
Automatic On Circulate
70° F to 80° F
70° F to 99° F
40% to 70% (in 5% increments)
Off 30, 60, Calendar Days 3 to 12 Calendar Months (in 1
month increments)
ISU 9190 to 9200 are only displayed when
ISU 9180 Dehumidification Away Mode is
Allowed.
See “Dehumidification Away Mode”
beginning on page 107.
Automatic Both No The On and Circulate settings may re-
introduce humidity into the living space.
76° F Both No If the cooling system is used to control
humidity while Dehumidification Away
Mode is active, the thermostat allows the
cooling system to lower the indoor air to
the Low Limit Temperature Setting to reach
the dehumidification setting at ISU 9200.
85° F Both No The temperature maintained while
Dehumidification Away Mode is active and
the desired humidity level is satisfied.
65% Both No The desired humidity level while
Dehumidification Away Mode is active.
Off Both No
59 68-0311—03
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THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
Name Settings Default
10000 Ventilation Type
10020 What Terminals are
Wired to the Ventilator?
What Terminals are Wired to the Fresh Air Damper?
Note: Installer Setup Name varies depending on the ventilation equipment installed.
10050 Ventilation Control
Method
None ERV / HRV Passive (Fan Only) Fresh Air Damper
None U1 U2 U3
ASHRAE Percent On Time
Residential, Commercial
or Both
Requires
EIM Notes
None Both No None: The thermostat does not control
ventilation.
ERV/HRV: The thermostat controls an Energy Recovery Ventilator or Heat Recovery Ventilator for ventilation.
Passive (Fan Only): The thermostat turns on the fan for ventilation.
Fresh Air Damper: The thermostat turns on the fan and opens a fresh air damper for ventilation.
Thermostat defaults to the next unused universal
Both No Number of Universal Outputs:
THX9321 Thermostat: U1 and U2 terminals Equipment Interface Module (EIM): U1, U2
and U3 terminals terminal (U1, U2, U3).
U1, U2, U3 are dry contacts that require
power. See “Wiring IAQ Equipment or a
Heat/Cool Stage to the Universal
Terminals” beginning on page 149.
Defaults to
ASHRAE
Both No See “Ventilation Control Methods (ISU
10050)” beginning on page 112. when ISU 1010 Application is set to Residential.
10060 Ventilation Fan
Control
10090 Number of
Bedrooms
10090 Size of House
10100 Enter Equipment
Ventilation Rate
Thermostat Controls Fan Equipment Controls Fan
1 to 6
1000 to 5000 sq. ft. (in 100 sq. ft. increments)
(90 to 460 sq. m.)
30 to 350 CFM (in 5 CFM increments)
(850 - 9900 LPM)
Percent on Time is the
only choice when ISU 1010 Application is set to Commercial.
Thermostat Controls Fan
Both No Thermostat Controls Fan: The thermostat
turns on the ventilation equipment and the fan when ventilation is needed.
Equipment Controls Fan: The thermostat turns on the ventilation equipment when ventilation is needed. The fan is controlled by the equipment.
2 bedrooms Residential No This ISU is only displayed when ISU10050
Ventilation Control Method is set to ASHRAE (Residential only).
1000 sq. feet Residential No This ISU is only displayed when ISU10050
Ventilation Control Method is set to ASHRAE (Residential only).
150 Residential No This ISU is only displayed when ISU10050
Ventilation Control Method is set to ASHRAE (Residential only).
68-0311—03 60
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THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
Name Settings Default
10120 Ventilation Percent
On Time
10125 Ventilation Priority
10% to 100% (in 10% increments)
Lockouts are Priority ASHRAE is Priority
Residential, Commercial
or Both
Requires
EIM Notes
30% Both No The thermostat operates ventilation
equipment based on a percentage entered in the installer setup (ISU 10120). For example, if Percent on Time is set to 50%, the ventilation equipment will run at random times during a 1 hour period until it reaches a 50% run time (approximately 30 minutes).
Lockouts are Priority
Residential No Lockouts are Priority: The thermostat
places a priority on lockouts versus the ASHRAE 62.2 ventilation standard. The thermostat will not run ventilation during the following lockout conditions (if configured) unless you manually call for ventilation:
Lockout Ventilation during Outdoor
Conditions (ISU 10130)
Lockout Ventilation on Humidification or
Dehumidification Calls (ISU 10140)
Lockout Ventilation during “Sleep”
(Residential) or “Unoccupied” (Commercial) program periods. Note: This option is set by the user on the Ventilation screen in the Menu.
ASHRAE is Priority: ASHRAE requires additional ventilation following a long off cycle. The thermostat meets the ASHRAE
62.2 ventilation standard by running additional ventilation when outdoor conditions are favorable. If ASHRAE cannot be met when outdoor conditions are favorable, the thermostat will override the outdoor lockouts and run ventilation. When using this option, it is recommended to increase the rate (CFM) of the ventilation equipment to meet the ASHRAE 62.2 ventilation standard in a shorter run time.
10130 Ventilation Low
Temperature Lockout
Off
-20° F to 40° F (in 5° F increments)
Notes:
ISU 10140 “Lockout Ventilation on
Humidification or Dehumidification Calls” is not an option when you select “ASHRAE is Priority”.
The ability to lockout ventilation during the
“Sleep” or “Unoccupied” program periods is not an option when you select “ASHRAE is Priority”.
Off Both No Requires an outdoor sensor.
This ISU is only displayed when ISU 10000 Ventilation Type is set to ERV / HRV or Fresh Air Damper.
See “Ventilation — Outdoor Condition Lockouts (ISU 10130)” beginning on page 113.
61 68-0311—03
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THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
Name Settings Default
10130 Ventilation High
Temperature Lockout
10130 Ventilation High
Dew Point Lockout
10140 Lockout Ventilation
on Humidification or Dehumidification Calls
Off 80° F to 110° F (in 5° F
increments)
Off 65° F to 85° F (in 5° F increments)
Off On
Residential, Commercial
or Both
Requires
EIM Notes
Off Both No Requires an outdoor sensor.
This ISU is only displayed when ISU 10000 Ventilation Type is set to ERV / HRV or Fresh Air Damper.
See “Ventilation — Outdoor Condition Lockouts (ISU 10130)” beginning on page 113.
Off Both No Requires a Wireless Outdoor Sensor
(sense outdoor humidity).
This ISU is only displayed when ISU 10000 Ventilation Type is set to ERV / HRV or Fresh Air Damper.
See “Ventilation — Outdoor Condition Lockouts (ISU 10130)” beginning on page 113.
Off Both No This feature is used to help reach the user's
desired humidity level by not allowing the ventilation equipment to run during a call for humidification or dehumidification.
Off: Ventilation is allowed to run during a call for humidification or dehumidification.
10160 Ventilate on High
Indoor Humidity
10170 Ventilator Core
Cleaning Reminder
10170 Ventilator Filter
Cleaning Reminder
11000 Number of UV
Devices
11050 UV Bulb 1
Replacement Reminder
Off On (Heat Mode Only)
Off 3, 6, 9, 12 Calendar Months
Off 3, 6, 9, 12 Calendar Months
0, 1, 2
Off, 6, 12, 24 Calendar Months
On: Ventilation is NOT allowed to run during a call for humidification or dehumidification.
On (Heat Mode Only)
Both No This ISU is only displayed when ISU 10000
Ventilation Type is set to ERV / HRV.
Off: The humidity level has no effect on ventilation.
On: The thermostat removes excess humidity by turning on the ventilator when the indoor humidity rises 10% above the user's humidification setting. The thermostat must be in the heat mode to ventilate on high humidity.
Off Both No
Off Both No
0 Both No Press the up/down arrows to select the
number of UV devices installed in the system. Some systems may have two UV devices, one for the A-Coil and another for Air Treatment. A replacement reminder can be setup for each one. Select 0 if no UV devices are installed.
Off Both No
Note: “1” is not displayed if there is only 1 UV Bulb
68-0311—03 62
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THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
Name Settings Default
11050 UV Bulb 2
Replacement Reminder
12000 Installer Custom
Reminders
13000 Heat Delta T
Diagnostics
13010 Cool Delta T
Diagnostics
Off, 6, 12, 24 Calendar Months
View / Edit Custom Reminders Add Custom Reminders
Off On
Off On
Residential, Commercial
or Both
Requires
EIM Notes
Off Both No
None Both No See “Customizable Reminders” beginning
on page 116.
On Both Yes This ISU is only displayed when the
thermostat is setup for a Non-Zoned Forced Air Heating System and the thermostat is setup for 10K Discharge and Return Air Sensors at ISU 5000 (What Sensors are WIRED to your System?)
This ISU is NOT displayed when the thermostat is setup for an External Fossil Fuel Kit or an Economizer (ISU 2190 and
2220).
See “Delta T Diagnostics” beginning on page 87.
On Both Yes This ISU is only displayed when the
thermostat is setup for a Non-Zoned Cooling System and the thermostat is setup for 10K Discharge and Return Air Sensors at ISU 5000 (What Sensors are WIRED to your System?)
13015 Set Advanced Delta
T Diagnostic Options
13020 Allow Delta T
Diagnostics During Humidification
No Yes
No Yes
This ISU is NOT displayed when the thermostat is setup for an Economizer (ISU
2220).
See “Delta T Diagnostics” beginning on page 87.
No Both Yes See “Advanced Options for Delta T
Diagnostics” beginning on page 90
Yes Both Yes This ISU is only displayed when ISU 13015
Set Advanced Diagnostic Options is set to Yes.
No: The thermostat does NOT monitor Delta T of the system during a call for humidification.
Yes: The thermostat monitors Delta T of the system during a call for humidification.
63 68-0311—03
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THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
Name Settings Default
13030 Allow Delta T
Diagnostics During Dehumidification
13040 Allow Delta T
Diagnostics During Ventilation
13050 Allow Heat Delta T
Diagnostics when Indoor Temperature is [Indoor
13050
Temperature Range]
13060 Allow Heat Delta T
Diagnostics when Indoor Humidity is [Indoor Humidity Range]
13060
13070 Allow Heat Delta T
Diagnostics when Outdoor Temperature is [Outdoor
13070
Temperature Range]
No Yes
No Yes
Minimum Setting
No Limit 35° F to 115° F (in 5° F
increments)
Maximum Setting
No Limit 40° F to 120° F (in 5° F
increments)
Minimum Setting
No Limit 0% to 95% (in 5% increments)
Maximum Setting
No Limit 5% to 100% (in 5% increments)
Minimum Setting
No Limit
-50° F to 135° F (in 5° F increments)
Maximum Setting
No Limit
-45° F to 140° F (in 5° F increments)
Residential, Commercial
or Both
Requires
EIM Notes
Yes Both Yes This ISU is only displayed when ISU 13015
Set Advanced Diagnostic Options is set to Yes.
No: The thermostat does NOT monitor Delta T of the system during a call for dehumidification.
Yes*: The thermostat monitors Delta T of the system during a call for dehumidification.
* Default is Yes for Dehumidifiers and A/C with High Speed Fan. The thermostat does NOT monitor Delta T Diagnostics during dehumidification if it is setup for A/C with Low Speed Fan, Hot Gas Bypass or Reheat.
Yes Both Yes This ISU is only displayed when ISU 13015
Set Advanced Diagnostic Options is set to Yes.
No: The thermostat does NOT monitor Delta T of the system during a call for ventilation.
Yes: The thermostat monitors Delta T of the system during a call for ventilation.
No Limit
Both Yes This ISU only applies to Heating.
(Always)
This ISU is only displayed when ISU 13015 Set Advanced Diagnostic Options is set to Yes.
No Limit (Always)
Both Yes
The thermostat monitors Delta T of the system ONLY when the indoor temperature is within a certain range. Set to No Limit to monitor Delta T during all indoor temperature conditions.
No Limit
Both Yes This ISU only applies to Heating.
(Always)
This ISU is only displayed when ISU 13015 Set Advanced Diagnostic Options is set to
Yes. No Limit (Always)
Both Yes
The thermostat monitors Delta T of the
system ONLY when the indoor humidity is
within a certain range. Set to No Limit to
monitor Delta T during all indoor humidity
conditions.
No Limit
Both Yes This ISU only applies to Heating.
(Always)
This ISU is only displayed when ISU 13015
Set Advanced Diagnostic Options is set to
Yes.
No Limit (Always)
Both Yes
The thermostat monitors Delta T of the
system ONLY when the outdoor
temperature is within a certain range. Set
to No Limit to monitor Delta T during all
outdoor temperature conditions.
68-0311—03 64
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THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
Name Settings Default
13080 Allow Heat Delta T
Diagnostics when Outdoor Humidity is [Outdoor Humidity Range]
13080
13090 Allow Backup Heat
Delta T Diagnostics when Indoor Temperature is [Indoor
13090
Temperature Range]
13100 Allow Backup Heat
Delta T Diagnostics when Indoor Humidity is [Indoor Humidity Range]
13100
13110 Allow Backup Heat
Delta T Diagnostics when Outdoor Temperature is [Outdoor
13110
Temperature Range]
13120 Allow Backup Heat
Delta T Diagnostics when Outdoor Humidity is [Outdoor Humidity
13120
Range]
Minimum Setting
No Limit 0% to 95% (in 5% increments)
Maximum Setting
No Limit 5% to 100% (in 5% increments)
Minimum Setting
No Limit 35° F to 115° F (in 5° F
increments)
Maximum Setting
No Limit 40° F to 120° F (in 5° F
increments)
Minimum Setting
No Limit 0% to 95% (in 5% increments)
Maximum Setting
No Limit 5% to 100% (in 5% increments)
Minimum Setting
No Limit
-50° F to 135° F (in 5° F increments)
Maximum Setting
No Limit
-45° F to 140° F (in 5° F increments)
Minimum Setting
No Limit 0% to 95% (in 5% increments)
Maximum Setting
No Limit 5% to 100% (in 5% increments)
No Limit (Always)
No Limit (Always)
No Limit (Always)
No Limit (Always)
No Limit (Always)
No Limit (Always)
No Limit (Always)
No Limit (Always)
No Limit (Always)
No Limit (Always)
Residential, Commercial
or Both
Requires
EIM Notes
Both Yes This ISU only applies to Heating.
This ISU is only displayed when ISU 13015 Set Advanced Diagnostic Options is set to Yes.
Both Yes
The thermostat monitors Delta T of the system ONLY when the outdoor humidity is within a certain range. Set to No Limit to monitor Delta T during all outdoor humidity conditions.
Both Yes This ISU only applies to Backup Heat.
This ISU is only displayed when ISU 13015 Set Advanced Diagnostic Options is set to Yes.
Both Yes
The thermostat monitors Delta T of the system ONLY when the indoor temperature is within a certain range. Set to No Limit to monitor Delta T during all indoor temperature conditions.
Both Yes This ISU only applies to Backup Heat.
This ISU is only displayed when ISU 13015 Set Advanced Diagnostic Options is set to Yes.
Both Yes
The thermostat monitors Delta T of the system ONLY when the indoor humidity is within a certain range. Set to No Limit to monitor Delta T during all indoor humidity conditions.
Both Yes This ISU only applies to Backup Heat.
This ISU is only displayed when ISU 13015 Set Advanced Diagnostic Options is set to Yes.
Both Yes
The thermostat monitors Delta T of the system ONLY when the outdoor temperature is within a certain range. Set to No Limit to monitor Delta T during all outdoor temperature conditions.
Both Yes This ISU only applies to Backup Heat.
This ISU is only displayed when ISU 13015 Set Advanced Diagnostic Options is set to Yes.
Both Yes
The thermostat monitors Delta T of the system ONLY when the outdoor humidity is within a certain range. Set to No Limit to monitor Delta T during all outdoor humidity conditions.
65 68-0311—03
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THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
Name Settings Default
13130 Allow Cool Delta T
Diagnostics when Indoor Temperature is [Indoor
13130
Temperature Range]
13140 Allow Cool Delta T
Diagnostics when Indoor Humidity is [Indoor Humidity Range]
13140
13150 Allow Cool Delta T
Diagnostics when Outdoor Temperature is [Outdoor
13150
Temperature Range]
13160 Allow Cool Delta T
Diagnostics when Outdoor Humidity is [Outdoor Humidity Range]
13160
Minimum Setting
No Limit 35° F to 115° F (in 5° F
increments)
Maximum Setting
No Limit 40° F to 120° F (in 5° F
increments)
Minimum Setting
No Limit 0% to 95% (in 5% increments)
Maximum Setting
No Limit 5% to 100% (in 5% increments)
Minimum Setting
No Limit
-50° F to 135° F (in 5° F increments)
Maximum Setting
No Limit
-45° F to 140° F (in 5° F increments)
Minimum Setting
No Limit 0% to 95% (in 5% increments)
Maximum Setting
No Limit 5% to 100% (in 5% increments)
No Limit (Always)
No Limit (Always)
No Limit (Always)
No Limit (Always)
No Limit (Always)
No Limit (Always)
No Limit (Always)
No Limit (Always)
Residential, Commercial
or Both
Requires
EIM Notes
Both Yes This ISU only applies to Cooling.
This ISU is only displayed when ISU 13015
Set Advanced Diagnostic Options is set to
Yes.
Both Yes
The thermostat monitors Delta T of the
system ONLY when the indoor temperature
is within a certain range. Set to No Limit to
monitor Delta T during all indoor
temperature conditions.
Both Yes This ISU only applies to Cooling.
This ISU is only displayed when ISU 13015
Set Advanced Diagnostic Options is set to
Yes.
Both Yes
The thermostat monitors Delta T of the
system ONLY when the indoor humidity is
within a certain range. Set to No Limit to
monitor Delta T during all indoor humidity
conditions.
Both Yes This ISU only applies to Cooling.
This ISU is only displayed when ISU 13015
Set Advanced Diagnostic Options is set to
Yes.
Both Yes
The thermostat monitors Delta T of the
system ONLY when the outdoor
temperature is within a certain range. Set
to No Limit to monitor Delta T during all
outdoor temperature conditions.
Both Yes This ISU only applies to Cooling.
This ISU is only displayed when ISU 13015
Set Advanced Diagnostic Options is set to
Yes.
Both Yes
The thermostat monitors Delta T of the
system ONLY when the outdoor humidity is
within a certain range. Set to No Limit to
monitor Delta T during all outdoor humidity
conditions.
68-0311—03 66
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THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
Name Settings Default
13170 Defrost Cycle
13180 Delta T Alert
Sensitivity
13190 Display Delta T
Alerts to User
None 1 to 60 minutes (in 1 minute
increments)
1 to 5
No Yes
Residential, Commercial
or Both
Requires
EIM Notes
10 Both Yes This ISU is only displayed if ISU 2010
Heating Equipment Type is Air to Air Heat Pump.
Press the up/down arrows to set the maximum time duration of a defrost cycle. Check the heat pump documentation for the defrost cycle time.
Note: The diagnostic algorithm detects when the system goes into defrost based on the measured Delta T of the system. When the thermostat detects this change in temperature, the thermostat will not compare Delta T to the Minimum and Maximum Delta T Fault Limits. After the defrost cycle has ended, the thermostat will resume monitoring Delta T of the system.
3 Both Yes See “Delta T Alert Sensitivity (ISU 13180).”
beginning on page 90.
Yes Both Yes No: The thermostat does NOT display a
Delta T alert to the user when a Delta T alert is entered into the log.
Yes: The thermostat displays a Delta T alert to the user when a Delta T alert is entered into the log.
14000 Clock Format
14010 Daylight Saving
Time
14020 Indoor
Temperature Display Offset
14020 Indoor Humidity
Display Offset
15000 Dealer Name
15000 Dealer Phone
15010 Dealer Email
Address
15010 Dealer Website
15020 Dealer Message
12 hour 24 hour
Off On
-3° F to 3° F (in 1° F increments)
-12% to 12% (in 1% increments)
[Dealer Name]
[Dealer Phone]
[Dealer Email Address]
[Dealer Website]
[Dealer Message]
See “Delta T Alerts” beginning on page 90.
12 Both No
On Both No Set to Off in areas that do not follow
Daylight Saving Time.
0° F Both No 0° F - No difference in displayed
temperature and the actual room temperature.
The thermostat displays up to 3°F (1.5°C) lower or higher than the actual measured temperature.
0% Both No 0% - No difference in displayed humidity
and the actual room humidity.
The thermostat displays up to 12% lower or higher than the actual measured humidity.
None Both No
None Both No
None Both No
None Both No
None Both No
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THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
CAUTION

INSTALLER TESTS

Use the installer tests to check out the system:
Equipment Test: Tests the heating, cooling, fan, and IAQ equipment. The test allows you to manually call for each system to ensure the equipment and thermostat operate properly. Any minimum off timers are ignored during the system test. You can test the following equipment: —Heat —Em Heat —Cool —Fan — Humidification — Dehumidification — Ventilation — Economizer — Time of Day
Wireless Signal Strength Test: Run this test to verify that the thermostat can communicate properly in the installed location. The test measures the signal strength between the — Thermostat and the Equipment Interface Module (in
non-zoned applications)
— Thermostat and the TrueZONE Wireless Adapter (in
zoned applications)

Accessing Installer Tests

1. Press MENU on the home screen, then scroll down and
press Installer Options.
2. Enter the password (date code) when prompted. See “Finding Your Password (Date Code) to Access Installer Options” beginning on page 20.
3. Press Installer Test.
Fig. 60.
4. Select Equipment Test or Wireless Signal Strength Test.
Fig. 61.
Equipment Damage Hazard. Minimum compressor off time is bypassed during the Equipment Test
Avoid cycling compressor quickly.
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THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM

Using the Equipment Test

1. Press Equipment Test on the Installer Test screen (see
Fig. 61). Turn the equipment on/off as needed and then press Next Test to test the remaining equipment. The time out for the Equipment Test mode is 30 minutes (if there is no keypress for 30 minutes, the thermostat will automatically exit the Equipment Test).
2. Run Time, Discharge, Return and Delta T data are dis­played for heating and cooling tests (requires Discharge and Return Air Sensors). The Discharge, Return and Delta T are updated every 30 seconds during the test. The Run Time counter starts over when the next stage is turned on.
Fig. 62.

Using the Wireless Signal Strength Test

1. On the Installer Test screen (see Fig. 61) press Wireless Signal Strength Test.
Fig. 64.
2. Press Test Signal Strength to begin. After a brief
pause, the thermostat will display test results.
3. A number from 5-10 means communication is good.
3. Discharge, Return and Delta T are updated every 30
seconds during the equipment test.
Fig. 63.
4. When that equipment test is complete, press Next Test.
5. When system testing is complete, press Exit Test.
Fig. 65.
4. If the screen displays “No Signal,” move the thermostat
to a different location and test again.
Fig. 66.
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THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
M28491
M28849A
M7514

Mounting Optional Accessories

Mounting Outdoor Sensor
Mount the sensor where:
• it cannot be tampered with.
• there is good air circulation.
• it can measure true outdoor ambient temperature and humidity.
• wire distance between C7089U1006 and EIM is less than 200 feet (wired sensor only).
Do not mount the sensor:
• in direct sunlight.
• where hot or cold air blows on the sensor. Discharge line from an outdoor compressor unit, vent or fan causes inaccurate temperature readings.
• where snow, ice or debris can cover it.
MOUNTING C7089R1013 WIRELESS OUTDOOR SENSOR
Use the following steps to mount the sensor (see Fig. 67):
1. Mount the sensor on a vertical exterior wall, at least 6 inches below any overhang. Choose a location protected from direct sunlight.
2. Place sensor securely in bracket, facing away from wall.
MOUNTING C7089U1006 WIRED OUTDOOR TEMPERATURE SENSOR
Use the following steps to mount the sensor:
1. Remove the sensor from the mounting clip.
2. Mark the area on the location selected for mounting the
sensor mounting clip.
3. Mount the clip.
4. See “Wiring C7089U1006 Outdoor Sensor” on page 153.
Fig. 67. Mounting Outdoor Sensor.
Fig. 68. Typical locations for C7089U1006 Outdoor Sensor.
Mounting C7189R1004 Wireless Indoor Sensor
Use the following steps to mount the sensor (see Fig. 69):
1. Remove the wallplate and mount it 4 to 6 feet above the floor on an interior wall. Drill 3/16-inch holes for drywall, 7/32-inch for plaster.
2. Attach sensor securely to wallplate as shown.
Fig. 69. Mounting Indoor Sensor.
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THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
M24056
M24057
M33095
Mounting C7189U1005 Wired Indoor Sensor
Use the following steps to mount the sensor:
1. Remove the cover from the remote sensor (see Fig. 70).
Fig. 70. Remove the cover.
2. Pull wires through wire hole.
3. Position wallplate on wall, level and mark screw hole
positions with pencil.
4. Drill holes at marked positions, then tap in supplied wall anchors.
5. Place wallplate over anchors, insert and tighten mount­ing screws (see Fig. 71).
Mounting Entry/Exit Remote or Vent Boost Remote
Mounting the remote is optional.
1. Remove the front cover from the remote.
2. Use provided screws and wall anchors to fasten the
remote to the wall. Drill 3/16-inch holes for drywall, 7/32­inch for plaster.
Fig. 72. Mounting Entry/Exit Remote or Vent Boost
Remote.
3. Replace the cover on the remote.
Fig. 71. Mount wallplate to wall.
6. Replace the cover on the remote sensor.
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THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
HOME. Touch to display Home screen.
FAN. Select fan mode.
SYSTEM. Select system mode (Heat/Cool).
MENU. Touch to display options. Start here to set a
program schedule.
Current schedule. Touch an arrow to change temperature setting and select a Temporary or Permanent Hold.
Indoor conditions. Shows indoor temperature and humidity.
Current date and time.
Current status. Shows system mode (heat/cool),
outdoor temperature and humidity (with optional outdoor sensor).
HOME. Touch to display Home screen.
FAN. Select fan mode.
SYSTEM. Select system mode (Heat/Cool).
MENU. Touch to display options. Start here to set a program
schedule.
Thermostat location. Quickly identify which thermostat is in control of a specific area.
Current schedule. Touch an arrow to change temperature setting and set a Temporary Hold.
Override. Touch to temporarily override program schedule.
Indoor conditions. Shows indoor temperature and humidity.
Current date and time.
Current status. Shows system mode (heat/cool), outdoor
temperature and humidity (with optional outdoor sensor).
USB port. Use USB device to load holiday schedules and custom events.

OPERATION

Fig. 73. Quick reference to residential display.
Fig. 74. Quick reference to commercial display.
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THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Fri, Jun 14, 2013
6:30 pm
Done
30
FAN
Done
SYSTEM
Done

Setting the time/date

1. Touch the current time. The screen displays Set Time/
Set Date.
Fig. 75.
2. Touch Set Time or Set Date.
Fig. 76.
3. Touch or until the proper time/date is displayed.
4. Touch Done to save or Cancel to ignore changes.
3. Touch Done to save and exit.
Fig. 79.
On: Fan is always on.
Automatic: Fan runs only when the heating or cooling system is on.
Circulate: Fan runs randomly about 35% of the time (residential use only).
Follow Schedule: Fan controlled by program.
NOTE: In commercial use, touch Automatic or On to tem-
porarily override the programmed fan schedule.

Setting system mode

1. Touch SYSTEM to display system settings.
Fig. 77.
NOTE: The thermostat will automatically switch to and
from Daylight Saving Time.

Setting the fan

1. Touch FAN to display fan settings.
Fig. 78.
2. Touch On, Automatic, Circulate, or Follow Schedule.
Fig. 80.
2. Touch desired option:
Heat: Thermostat controls only the heating system.
Cool: Thermostat controls only the cooling system.
Off: Heating/cooling systems are off.
Automatic: Thermostat selects heating or cooling as needed depending on the indoor temperature.
Emergency Heat (heat pumps with aux. heat): Controls auxiliary/emergency heat. Compressor is locked out.
3. Touch Done to save and exit.
Fig. 81.
NOTE: The Automatic and Emergency Heat system set-
tings may not appear, depending on how your thermostat was installed.
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THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
MENU
Create / Edit Schedule
Next
6:00 am
WAKE
Done

Preset Energy-Saving Schedules

This thermostat uses default Energy Saver settings that can reduce your heating/cooling expenses.
Table 5. Residential Use Default Schedule.
Start
Period
Wake 6:00 am 70° 78° 70° 78°
Leave 8:00 am 62° 85° 62° 85°
Return 6:00 pm 70° 78° 70° 78°
Sleep 10:00 pm 62° 82° 62° 82°
Occupied 1 8:00 am 70° 75° On
Unoccupied 1 10:00 pm 55° 85° Auto
Occupied 2* 12:00 am 70° 75° On
Unoccupied 2* 12:00 am 55° 85° Auto
* Period 2 is cancelled by default. If you activate it, the values
shown above are default settings.
Time
Table 6. Commercial Use Default Schedule.
Period Start Time Heat Cool Fan
Heat
(Mon-Fri)
Cool
(Mon-Fri)
Heat
(Sat-Sun)
Cool
(Sat-Sun)
• Touch Guide Me to create a schedule by answering simple questions.
• Touch I’ll do it myself to manually create a program schedule. See below.
• Touch View/Edit to view the full schedule and make a quick adjustment.
NOTE: To reduce costs, use the “Preset Energy-Saving
Schedules” on page 74.
3. Select the days to schedule, touch Next.
4. Touch Wake to set your Wake time for selected day(s).

Adjusting program schedules

1. Touch MENU.
Fig. 82.
2. Select Create/Edit Schedule.
Fig. 84.
5. Touch or to set Heat and Cool temperatures for the
Wake period, then touch Done.
Fig. 85.
Fig. 83.
68-0311—03 74
6. Touch other time periods (Leave, Return, Sleep) to set time and temperatures for each.
7. Touch Done to save and exit.
NOTE: Touch Delete Period to eliminate any unwanted
time period.
NOTE: Touch Fan Settings to customize fan settings for
any time period.
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THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Switch To
Permanent Hold
MENU
Equipment Status

Overriding schedules: residential use

1. Touch or to adjust the temperature (right side of
screen) and the Hold Until time (left side). The schedule will resume when the Hold Until time expires.
Fig. 86.
2. Touch Switch to Permanent Hold to keep the same tem-
perature until you change it or resume the program schedule.
3. Touch Cancel Hold at any time to resume the program schedule.

Overriding schedules: commercial use

Touch or to adjust the temperature. It will be maintained until the hold time you set.
• To change the hold time, touch the Hold Until arrow buttons. This time can be adjusted up to the maximum time set by the installer.
• Touch Override to use a pre-set occupied temperature if a person uses the room during an unoccupied period. The new temperature will be maintained for 1 hour and can be adjusted up to the maximum time set by the installer.
OVERRIDE
Fig. 88.
The programmed schedule will resume when the override timer expires. Touch Cancel Hold at any time to resume the program schedule.

Viewing equipment status

1. Touch MENU.
Fig. 87.
Fig. 89.
2. Select Equipment Status.
Fig. 90.
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Done
MENU
Vacaon Mode
Next
Done
MENU
Holiday / Event Scheduler
3. Touch or to view the status of all the equipment
your thermostat is controlling. Depending on how your thermostat was installed, the Equipment Status screen can report data about the following systems:
• Heating and cooling
•Fan
• Humidification
• Dehumidification
• Ventilation
• Maintenance reminders
• Thermostat information.
Fig. 91.

Setting vacation hold: residential use

This feature helps you save energy while you are away, and restores comfortable settings just before you return home.
1. Touch MENU.
4. Review your selections on the last display, and touch
Done to save your settings. Touch Back, then Cancel to ignore the changes.
Fig. 95.

Setting holiday/event schedules: commercial use

This feature helps you conserve energy when the workplace is unoccupied for special events and holidays.
1. Touch MENU.
Fig. 96.
2. Select Holiday/Event Scheduler.
Fig. 92.
2. Select Vacation Mode.
Fig. 93.
3. Touch or to select the date you leave, then touch
Next for further scheduling details, including times of day, temperature settings, return date, and return settings.
Fig. 94.
Fig. 97.
3. Select the item you want to schedule.
• Custom Events lets you set up other days for special schedules.
• US and Canadian Holiday options let you select from a list of holidays commonly observed in each country.
Fig. 98.
4. Make selections as prompted on each screen. For more
information, see next two pages.
5. Touch Done to save your settings.
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Create a new event
Next
Done
Next

Setting custom events: commercial use

This feature lets you customize temperature settings to be maintained during a specific event. You can set up an event for a specific date or day in a month. The thermostat resumes normal scheduling after the event.
1. Select Custom events from the Holiday/Event Scheduler menu.
Fig. 99.
2. Select Create a new event.
4. Review the settings and touch Done to save them. Touch
Back, then Cancel to ignore the changes.
Fig. 102.

Setting holiday schedule: commercial use

This feature lets you customize temperature settings to be maintained on specified national holidays. The thermostat resumes normal scheduling between selected holidays.
1. Select US Holidays or Canadian Holidays from the Holi­day/Event Scheduler menu.
2. Select Add/Edit Holidays. A list of national holidays is displayed.
Fig. 100.
3. Select Specific Date or Month/Weekday.
Fig. 101.
• For Specific Date, you are prompted to select the start date, settings, end date, and frequency for the event.
• For Month/Weekday, you are prompted to select the month, day of the week, week of the month, settings, length of event, and frequency of the event.
Fig. 103.
3. Touch the check box next to each holiday for which you
want to maintain specific settings, (Touch or to scroll through the holiday list.) then touch Next.
Set the holiday schedule for Occupied or Unoccupied temperatures, depending whether the building will be in use.
Fig. 104.
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MENU
Holiday Mode
Done
Press to start
occupancy
4. Touch or to select the Heat and Cool temperatures.
Fig. 105.
5. Review the settings and touch Done to save them. Touch
Back, then Cancel to ignore the changes.

Setting holiday override: commercial use

This feature lets you customize temperature settings to be maintained from now until a specified date. The thermostat resumes normal scheduling on the date you select.
1. Touch MENU.
4. Review the settings and touch Done to save them. Touch
Back, then Cancel to ignore the changes.
Fig. 109.
NOTE: The cool temperature can only be set higher than
the unoccupied program setting and the heat tem­perature can only be set lower than the unoccu­pied program setting.

Initiating occupancy mode: commercial use

This feature keeps temperature at an energy-saving level until you touch Press to start occupancy. When you arrive, touch the button to maintain a comfortable temperature while the room is occupied.
Fig. 106.
2. Select Holiday Mode to display temperatures while you
are away on holiday.
Fig. 107.
3. Touch or to select the Heat and Cool temperatures,
then touch Next to select return date.
Fig. 108.
Fig. 110.
Touch the or buttons to set the temperature or the Hold Until time. The temperature is maintained until the time you set. Temperature returns to an energysaving level after the timer expires, or the “Occupied” period ends.
NOTE: This feature is available only when programmed
by the installer.

Remote setback: commercial use

During Occupied program periods, an occupancy sensor directs the thermostat to go to REMOTE SETBACK settings when the room is empty. If someone is in the room, it uses the Occupied program period settings. The thermostat ignores the occupancy sensor during Unoccupied program periods.
68-0311—03 78
If the thermostat is set up to be non-programmable, the sensor directs the thermostat to go to REMOTE SETBACK settings when the room is empty. If someone is in the room, then it follows the settings set by the user.
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MENU
Humidificaon
More
Sengs
MENU
Dehumidificaon
More
Sengs
Depending on how your thermostat was installed, it may delay for up to 30 minutes before switching to REMOTE SETBACK settings. This delay allows the room to stay comfortable if the room is unoccupied for only a short time.

Adjusting humidification settings

1. Touch MENU and select Humidification.
Fig. 111.
2. Select Auto.
3. Move the slider bar to select humidity level.
or condensation on your windows. Use a higher number if indoor air seems too dry. To prevent frost/condensation on your windows during cold outdoor temperatures, poorly insulated windows require a lower Window Pro­tection setting, which will limit how much your humidifier can run.
7. After you set the Window Protection setting, check for frost/condensation on your windows in the morning. If frost/condensation is present, adjust the Window Protec­tion setting to the next lowest number and check for frost/ condensation on your windows the next morning. Con­tinue to adjust the Window Protection setting to a lower number until frost/condensation is no longer present.
NOTE: The thermostat will not run the humidifier when
the indoor humidity has reached the “Window Limit” that is displayed on the screen.
NOTE: Window Protection is available only if an outdoor
air sensor is installed.

Adjusting dehumidification settings: residential use

This feature can control a dehumidifier or use your air conditioner to reduce humidity.
1. Touch MENU and select Dehumidification.
Fig. 112.
4. Touch More Settings if frost or condensation appears on
the windows. Use a lower number to prevent frost or con­densation. Use a higher number if indoor air is too dry. Window Protection limits the amount of humidity to pre­vent frost or condensation on windows. See notes below.
Fig. 113.
5. Touch Done to save your settings. Touch Cancel to
ignore changes.
6. Window Protection is set on a scale from 1–10. A setting of 1 represents poorly insulated windows and a setting of 10 represents well insulated windows. A lower number automatically reduces the humidity to help prevent frost
Fig. 114.
2. Select Auto.
3. Move the slider bar to select humidity level.
Fig. 115.
4. Touch Done to save your settings. Touch Cancel to
ignore changes.
NOTE: If your air conditioner is used to control humidity,
the temperature may drop up to 3° F below your temperature setting until humidity reaches the desired level.
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MENU
Dehumidificaon
More
Sengs
MENU
Venlaon
More
Sengs
Seng:
Automac

Adjusting dehumidification settings: commercial use

This feature can control a dehumidifier or use your air conditioner to reduce humidity.
1. Touch MENU and select Dehumidification.
Fig. 116.
2. Select Auto.
3. Move slider bar to select humidity level.
4. Touch More Settings to set maintenance reminders and
NOTE: If set up for humidification in heat mode, the ven-
Fig. 119.
lockouts. Select Yes to prevent ventilation from running during the Sleep or Unoccupied (commercial) program periods or when outdoor conditions exceed values set by the installer.
tilator will turn on to remove excess humidity if 10% or more above your humidity setting.
Fig. 117.
4. Touch Done to save your settings. Touch Cancel to
ignore changes.
If your air conditioner is used to control humidity, the thermostat may use the following methods to maintain humidity:
• Cool from 1° to 5° F lower than your temperature setting.
• Run cooling for the minimum “on” time to reduce humidity.
• Run cooling and heating at the same time to reduce humidity without lowering the temperature.

Adjusting ventilation settings

1. Touch MENU, and select Ventilation.

Customizing screen color

You can customize the color of the thermostat screen to match your décor.
1. Touch Menu.
2. Touch Color Themes.
Fig. 120.
3. Select one of the predefined screen colors or select Cus­tom to define your own screen color.
Fig. 118.
2. Touch Setting, then select:
Auto: Ventilation runs as programmed by the installer.
Off: Ventilation remains off unless turned on using the timer.
On: Ventilation is always on.
3. Touch or to run ventilation temporarily. To turn it off,
set it to zero.
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Fig. 121.
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4. If you select a predefined screen color, check the left side of the screen to preview the color and touch Done to accept that selection.
5. If you select Custom, touch Next and follow the prompts on the screen to select the background color and font color.
Fig. 122.
7. Touch the arrows on the slider bars to adjust the color,
shading and brightness of the background color. View changes in the Preview area at the top of the screen. Touch Undo to restore the color you originally selected. Touch Next when finished.
Fig. 125.
8. Touch the arrows on the slider bars to adjust the color,
shading and brightness of the font color. View changes in the Preview area at the top of the screen. Touch Undo to restore the color you originally selected. Touch Next when finished.
Fig. 123.
6. Touch Make Additional Adjustments to make changes to your custom screen color or touch Accept Color Selections if you are satisfied with your custom screen
color.
Fig. 124.
Fig. 126.
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MENU
Preferences
MENU
Clean Screen
Yes
9. Touch Make Additional Adjustments to continue mak- ing changes, or touch Accept Color Selections when you are satisfied with the selected colors and then touch HOME.
Fig. 127.
2. Select an option and follow prompts:
• Reminders to change filters
• Display heat/cool diagnostic alerts
• Utility Schedule options
• Fahrenheit/Celsius display
• 12/24-hour clock display
• Backlight
• Language choice
• Scheduling options
• Adaptive Intelligent Recovery
• Restore default schedule
• Daylight saving time
Fig. 130.
3. Touch Done to save your settings. Touch Cancel to
ignore changes.
Fig. 128.

Setting preferences

Preference menu options let you select how the thermostat displays information or responds to certain situations.
1. Touch MENU and select Preferences.
Fig. 129.

Cleaning the thermostat screen

When you select the Clean Screen option, the screen is locked so you don’t accidentally change settings while you clean.
1. Touch MENU.
2. Select Clean Screen. A prompt asks if you want to clean
the screen for 30 seconds.
Fig. 131.
3. Touch Yes. A countdown timer displays elapsed time until
the screen is reactivated.
68-0311—03 82
Fig. 132.
NOTE: Do NOT spray any liquid directly on the thermo-
stat. Spray liquids onto a cloth, then use the damp cloth to clean the screen. Use water or household glass cleaner. Avoid abrasive cleansers.
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MENU
Security Sengs
MENU
Dealer Informaon

Adjusting security settings

You can adjust security options to prevent unauthorized changes to system settings.
1. Touch MENU and select Security Settings.
Fig. 133.
2. Select Change Lock Mode.
Change Lock Mode
Fig. 134.

Viewing dealer information

Check dealer information if you need to contact your installer for maintenance, repairs, or upgrades.
1. Touch MENU.
2. Select Dealer Information.
Fig. 136.
3. Touch Done to return to the menu.
3. Select an option and follow prompts:
Unlocked: Full access allowed.
Partially locked: Only temperature can be changed.
Fully locked: No access allowed.
Fig. 135.
NOTE: If you choose to use a password for additional
security, write it here for reference:
Fig. 137.
Temporary Schedule Changes
Use the thermostat to set temporary schedule changes that impact the regular schedule for the heating/cooling system. This feature is useful if your daily schedule sometimes changes.
Select an option, then follow screen prompts to conserve energy while you’re away and maintain a comfortable climate after you return.
After the times you set, the normal program schedule will resume.
Stay Home From Work: Ignores the “Away” period and keeps the temperature at a comfortable level throughout the day.
Return Home Early: Shortens the “Away” period and applies evening temperature settings earlier than usual.
Return Home Late: Extends the “Away” period, and applies evening temperature settings later than usual.
Wake Up Early: Shortens the “Sleep” period and applies morning temperature settings earlier than usual.
Stay Up Late: Delays the “Sleep” period to keep the temperature comfortable until you go to bed.
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1. Press MENU
2. Scroll to select TEMPORARY SCHEDULE
3. Select option, then follow screen prompts
NOTE: See also “Overriding schedules: residential use”
beginning on page 75.
2. Press On, then press Next.
Fig. 139.
3. Select the temperatures you would like to adjust based
on the Utility Schedule. Choose to create a cost-saving schedule for the heating system, the cooling system, or both.
4. When asked if you’d like to enter the Utility Schedule now, press Yes.
5. Indicate how many different price levels the Utility Sched­ule has, then press Next. At this and the following screens, you can customize how the system operates for up to four different price levels, based on local utility rates.
Utility Scheduling
This feature can help reduce fuel or electric expenses by changing indoor temperatures at certain times of the day when utility charges rise. For example, the system can be set to raise indoor temperature slightly in summer (or lower it in winter) during hours of peak usage when rates are higher.
1. Press MENU, then press Preferences, then press Utility Schedule Options.
Fig. 138.
Fig. 140.
6. Use the slider to set the warmest heating or coolest cool-
ing temperature allowed during the different price peri­ods.
68-0311—03 84
Fig. 141.
7. Follow the on-screen prompts to set the days of the week
that will use the Utility Schedule, then press Next.
8. The thermostat will prompt you to enter information for additional price periods, and prompt you to review and save your Utility Schedule when complete.
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WAKE
COMPRESSOR SETPOINT
AUXILIARY HEAT SETPOINT
ROOM TEMPERATURE
M6406A

Advanced Features

ADAPTIVE INTELLIGENT RECOVERY (RESIDENTIAL USE ONLY)
Over time, the Prestige® thermostat “learns” how long it takes your system to reach your programmed temperature setting.
The thermostat turns on the heating/cooling system early and assures that the programmed temperature setting is reached at the programmed time regardless of weather conditions. For example, if the Wake program period is set to 6:00 am with a heat setting of 70 degrees, the heat will turn on before 6:00 am, so the temperature is 70 degrees at 6:00 am. The thermostat displays "In Recovery" when it turns the system on early.
Adaptive Intelligent Recovery® calculates the recovery ramp based on how far the room temperature is away from the temperature setting, previous equipment performance and weather history, allowing the thermostat to start recovery at the optimal time so it can reach the programmed temperature setting at the programmed time.
The Prestige® thermostat uses two recovery ramps when setup to control a heat pump system. One ramp for the compressor and one ramp for the auxiliary heat. Once the room temperature intersects the compressor ramp, the compressor turns on until the setpoint is reached. If the room temperature does not rise quickly enough and intersects the second ramp, the auxiliary heat turns on. It takes about one week for the thermostat to adjust to weather conditions, equipment performance and construction of the home. If the temperature setting is reached too early or too late, the ramp is adjusted for the next day's recovery. See Fig. 142.
PRE-OCCUPANCY PURGE (COMMERCIAL USE ONLY)
This feature turns on the fan 1 to 3 hours before each “occupied” time period, to provide a comfortable workplace when you arrive.
P + I CONTROL
A conventional mechanical or electronic thermostat does not control temperature precisely at setpoint. Typically there is an offset (droop) in the control point as the system load changes. Many factors contribute to offset including the switch differential, thermal lag, overshoot, cycle rates and system load.
The Prestige® thermostat however, works much differently than a conventional mechanical or electronic thermostat. The proprietary algorithm in the thermostat eliminates the factors causing offset (droop). This makes temperature control more accurate than the conventional mechanical or electronic thermostat. The temperature control algorithm is called proportional plus integral (P + I) control.
The thermostat sensor or a remote indoor sensor senses the current space temperature. The proportional error is calculated by comparing the sensed temperature to the setpoint temperature. The deviation from the setpoint is the proportional error.
The thermostat also determines integral error, which is a deviation based on the length of error time (how long the sensed room temperature has been away from the setpoint temperature). The sum of the two errors is the (P + I) error. The cycle rate used to reach and maintain the setpoint temperature is computed using the P + I control algorithm. The addition of the integral error is what differentiates the thermostat from many other mechanical and electronic thermostats. See Fig.
143.
Fig. 142.
DEHUMIDIFICATION AWAY MODE
Your system can be set to control indoor climate while your home is vacant during the humid season. Before you leave, touch MENU, then select Dehumidification Away Mode. Temperature and humidity will be kept at levels that protect your home and possessions. When you return, touch Cancel to resume normal operation.
COMPRESSOR PROTECTION
The thermostat keeps the compressor off for a few minutes before restarting, to prevent equipment damage. During this “off” time, the message “waiting for equipment” is displayed on screen.
THERMOSTAT COOL SETPOINT
PROPORTIONAL COOL CONTROL POINT
P+I CONTROL POINT
P+I CONTROL POINT
TEMPERATURE
THERMOSTAT HEAT SETPOINT
100 50 0 50 100
PROPORTIONAL HEAT CONTROL POINT
HEATING
COOLING
PERCENT LOAD
Fig. 143.
M4414
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MENU
Installer Opons
72
INDOOR
Temperature reading depends on location of sensor
45% Humidity
Humidity reading depends on location of sensor.

Installer options

Installer Options require a password and should only be changed by a qualified technician.
To prevent unintended changes or damage to your equipment, do not change these options yourself.

Using the humidity display

In some circumstances, the humidity displayed on the Home screen may not match humidity near the thermostat.
Some systems are set up to use two sensors, one to control humidification, the other for dehumidification. These sensors are often installed in different locations.
Depending on how your thermostat was installed, the thermostat Home screen will display humidity readings from only one sensor.
Fig. 144.

Using the temperature display

In some circumstances, the temperature displayed on the Home screen may not match the temperature near the thermostat.
If your system is set up to use remote indoor sensors, it may be reading a sensor in another location.
Fig. 145.
Fig. 146.

UNIVERSAL OUTPUTS (U1, U2, U3)

U1, U2, U3 are universal outputs that can be setup to control IAQ equipment and a stage of heating or cooling in the Installer Setup. Setup options are listed below. See “THX9321 Thermostat Wiring Diagrams Using Universal Relays to Control Heating or Cooling” beginning on page 142 for more information.
Universal Output Options
THX9421 with Equipment Interface Module (U1, U2, U3):
• Humidification (ISU 8030)
• Dehumidification (ISU 9040)
• Ventilation (ISU 10020)
• Cool Stage 3 (ISU 2080)
• Cool Stage 4 (ISU 2090)
• Geothermal Radiant Heat (ISU 2030, 2040)
THX9321 Thermostat Only (U1, U2)
• Humidification (ISU 8030)
• Dehumidification (ISU 9040)
• Ventilation (ISU 10020)
• Cool Stage 3 (ISU 2080)
• Cool Stage 4 (ISU 2090)
• Conventional Heat Stage 3 (ISU 2100, 2140)
• Backup Heat Stage 2 for Heat Pumps (ISU 2170)
• Geothermal Radiant Heat (ISU 2030, 2040)
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RUN TIME
M31489
DELTA T
MINIMIUM DELTA T LIMIT
RUN TIME WHEN THERMOSTAT COMPARES DELTA T TO THE MINIMUM AND MAXIMUM DELTA T LIMITS
DELTA T NOT STABLE DELTA T STABLE
DELTA T BEGINS TO STABILIZE
MAXIMUM DELTA T LIMIT

UNIVERSAL INPUTS (S1, S2, S3, S4)

S1, S2, S3, and S4 are universal inputs that can be setup to work with a sensor or dry contact device in the Installer Setup. Setup options and compatible sensors are listed below. See wiring diagrams on page 96 and page 154.
Universal Input Options
Indoor Air Sensor (ISU 5000)
• C7189U1005 (10K)
• C7772A1004 (20K)
• C7772A1012 (20K)
• TR21 (20K)
• TR21-A (10K)
Outdoor Air Sensor (ISU 5000)
• C7089U1006 (10K)
Discharge/Return Air Sensors (ISU 5000)
• C7735A1000 (10k)
• C7770A1006 (20K)
• C7041 (20K)
Occupancy Sensor for Remote Setback (ISU 6000)
• WSK-24
Dry Contact Alerts (ISU 6000)
• Low Voltage Dry Contact Device

Before You Set Up Delta T Diagnostics

Refer to the information below for tips on installation and setup of Delta T Diagnostics.
1. Refer to Fig. 10–14 for the placement of the Discharge and Return Air Sensors.
2. In gas or oil forced air systems, Delta T will continue to rise for several minutes even after Delta T begins to stabilize. Be sure the Maximum Delta T Limit is set higher than the expected stable Delta T. See Fig. 147.
NOTE: S1, S2, S3, and S4 terminals are only available on

ALERTS AND DIAGNOSTICS

The thermostat uses alerts and diagnostics to provide greater comfort and efficiency. Alerts and diagnostics can notify customers when maintenance or service is needed, and display your contact information to make it easy for them to reach you.

Delta T Diagnostics

If discharge and return air sensors are installed, the thermostat can track system performance over time. It measures this as “Delta T.” The thermostat monitors Delta T and displays an alert on the home screen when the system exceeds the limits you set.
Delta T Diagnostics tells you if the system is performing above or below expected standards which would normally go unnoticed, and may cause unnecessary energy use. It can also detect and warn about problems early, before heating or cooling equipment fails.
The thermostat will measure and record Delta T of the system for each stage you test. This information can be used to set the proper Delta T fault limits of the system. When the system operates outside those limits multiple times (see “Advanced Options for Delta T Diagnostics” beginning on page 90), an alert is recorded in the log. If configured to do so, the system will then display an alert to the homeowner, along with your contact information.
the Equipment Interface Module (EIM).
Fig. 147.
3. Delta T can be affected by indoor and outdoor conditions
for heat pumps and cooling systems. Consider the total range of normal performance when setting the Delta T Limits.
For example, in cooling, you might have a Delta T of 20 °F when the outdoor humidity is 50% and a Delta T of 16 °F when the outdoor humidity is 85%.
You can either set Limits further apart and monitor Delta T during all indoor and outdoor conditions or set Limits closer together and turn off diagnostics during certain indoor and outdoor conditions (see “Advanced Options for Delta T Diagnostics” beginning on page 90).
For example, you can set limits closer together and then turn off diagnostics when outdoor temperature is above 90 degrees and outdoor humidity is above 85%.
4. Verify the filter is clean and all the registers are open before running an equipment test.
5. Select a Run Time when Delta T begins to stabilize during the equipment test.
6. Set Minimum and Maximum Delta T Limits based on what you consider to be unacceptable performance from the heating and cooling equipment.
NOTE: When the system operates below the Minimum
Limit or above the Maximum Limit multiple times (Table 7), an alert is recorded in the log. If configured to do so, the thermostat will display an alert to the user, along with your contact information.
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7. Delta T Diagnostics is only for non-zoned forced air systems.
8. The thermostat does not provide Heat or Cool Delta T Diagnostics when it is set to control an Economizer module (ISU 2220).
9. The thermostat cannot be setup for Heat Delta T Diagnostics when the thermostat is used with an external fossil fuel kit (ISU 2190).

Setting up Alerts and Diagnostics

1. Set up the Return and Discharge Air Sensors by
selecting the check boxes on the screen. These sensors are used to measure Delta T.
Fig. 148.
3. Select the Discharge and Return Air Sensor Type (10K).
IMPORTANT
10K sensors must be used for Delta T Diagnostics.
Fig. 150.
4. Turn on the Heat and Cool Delta T Diagnostics. Default
is On.
2. Select the terminals that are wired to the Discharge and Return Air Sensors (terminals S1, S2, S3, or S4 at the EIM).
IMPORTANT
Be sure to select the correct terminals for the dis­charge and return air sensors. For example, if the return air sensor is wired to S1, select S1 (see Fig.
149) for the return air sensor.
Fig. 149.
Fig. 151.
Fig. 152.
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5. For Air-to-Air Heat Pumps, press the up/down arrows to set the maximum time duration of a defrost cycle. Default is 10 minutes. Delta T is not monitored during a defrost cycle. Check the heat pump documentation for the defrost cycle time.
Fig. 153.
6. When you have completed Installer Setup (see “Installer
Options” beginning on page 21), you will be asked to fin­ish setting up Diagnostics.
4. Press Set Up Diagnostics.
Fig. 155.
5. Proceed to “Run a Test for Each Stage”.
Run a Test for Each Stage
Follow these steps to run a test for each stage in the HVAC system.
1. Turn on stage 1.
Fig. 154.
7. If you press Set Up Diagnostics, you will enter the
Equipment Test. See “Run a Test for Each Stage” beginning on page 89.
8. If you press I’ll do it later, you will be reminded to finish setting up diagnostics the next time you exit installer setup. You can also finish setting up diagnostics by following the procedure in “If You Decide to Set Up Diagnostics Later”.
After Delta T Diagnostics Setup is complete, the thermostat will detect typical failures such as no heating or no cooling and performance related issues that are typically caused by a dirty air filter, blocked registers, loss of refrigerant, dirty a-coil, frozen a-coil, cracked heat exchanger, dirty burners, etc.
If You Decide to Set Up Diagnostics Later
When you are ready to set up diagnostics, follow these steps:
1. From the Home screen, press MENU.
2. Scroll down and press Installer Options.
3. Enter the passcode and press Done (see Note).
NOTE: The passcode is the date code printed on the
back of the thermostat or press MENU > EQUIPMENT STATUS to find the date code.
Fig. 156.
2. For each stage you test, wait until Delta T begins to sta-
bilize, then turn on the next stage (if present). See Fig. 157 for an example.
Fig. 157.
3. Press Next Step after Delta T stabilizes for the last stage.
The thermostat saves the Delta T and Run Time Data for each stage you test and is displayed on the next screen.
NOTE: The thermostat only saves test data for stages
that run 1 minute or longer.
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Set Delta T Limits
1. Press Stage 1 to set the limits and run time (see Fig.
158). Use the saved test data located in the upper right corner of the screen to set the Delta T Minimum and Maximum Limits and the Run Time (see Fig. 159).
Fig. 158.
2. Press the up or down arrows to set the Minimum and
Maximum Limits and the Run Time.
Fig. 159.
3. Set appropriate Minimum and Maximum Delta T Limits
based on the reading from the equipment test and what you consider to be unacceptable performance from the heating and cooling equipment.
4. When setting the run time, select a setting based on when Delta T began to stabilize during the equipment test. In the example shown in Fig. 157 and 159, Delta T began to stabilize around 10-11 minutes.
5. Set the limits and run time for all stages of cooling using steps 1–4 above.
6. Repeat steps 1–5 above for Heating.
After Delta T Diagnostics Setup is Complete
The thermostat will measure Delta T after the specified run time, and compare Delta T to the minimum and maximum limits for each valid cycle. If the system operates below the minimum limit or above the maximum limit multiple times (see Table 7), an alert is recorded in the Alerts Log. If configured to do so, an alert is displayed to the user (Display Delta T Alerts to User, ISU 13190). The user is alerted by default. For example, if 10 of the last 15 cycles have the same fault, an alert is logged and the user is alerted.
Advanced Options for Delta T Diagnostics
To set Advanced Options for Delta T Diagnostics, select Yes for ISU 13015.Then the following advanced options are displayed:
• Delta T Alert Sensitivity (ISU 13180; Default: 3)
• Display Delta T Alerts to User (ISU 13190; Default: Yes)
• Allow Delta T Diagnostics: — during humidification (ISU 13020; Default: Yes) — during dehumidification (ISU 13030; Default: Yes*) — during ventilation (ISU 13040; Default: Yes) — only when indoor temperature is within a certain range
(ISUs 13050, 13090, 13130; Default: Always)
— only when indoor humidity is within a certain range
(ISUs 13060,13100, 13140; Default: Always)
— only when outdoor temperature is within a certain range
(ISUs 13070, 13110, 13150; Default: Always)
— only when outdoor humidity is within a certain range
(ISUs 13080, 13120, 13160; Default: Always)
* Default is Yes for Dehumidifiers and A/C with High Speed
Fan. The thermostat does NOT allow Delta T diagnostics dur­ing dehumidification if it is setup for A/C with Low Speed Fan, Hot Gas Bypass, or Reheat.
The Delta T Alert Sensitivity is set on a scale of 1–5 in ISU 13180 (1 is the least sensitive; 5 is the most sensitive):
Table 7. Delta T Alert Sensitivity (ISU 13180).
Setting Alert is logged and user is alerted if
1 10 of the last 15 valid cycles have the same fault, or
2 10 of the last 15 valid cycles have the same fault, or
3 (Default)
4 5 of the last 5 valid cycles have the same fault, or
5 3 of the last 5 valid cycles have the same fault, or
By default, Delta T alerts are displayed to the user, but can be turned off and on in ISU 13190.
25 of the last 30 valid cycles have the same fault.
20 of the last 30 valid cycles have the same fault.
5 of the last 5 valid cycles have the same fault, or 10 of the last 15 valid cycles have the same fault, or 15 of the last 30 valid cycles have the same fault.
8 of the last 15 valid cycles have the same fault, or 15 of the last 30 valid cycles have the same fault.
8 of the last 15 valid cycles have the same fault, or 10 of the last 30 valid cycles have the same fault.

Delta T Alerts

The thermostat uses alerts and diagnostics to provide greater comfort and efficiency. Alerts and diagnostics can notify customers when maintenance or service is needed, and display your contact information to make it easy for them to reach you.
This tells you if the system is performing above or below expected standards which would normally go unnoticed, and may cause unnecessary energy use. It can also detect and warn about problems early, before heating or cooling equipment fails.
There are three alerts each for the heating and cooling system. They occur when:
• the system is not operating
NOTE: The thermostat displays an alert when the sys-
tem does not reach a Delta T of 5 F after the
• the system is operating below the minimum Delta T limit
• the system is operating above the maximum Delta T limit
Delta T Alerts are displayed for basic failures including no heating or no cooling that may be related to bad igniter, bad flame sensor, bad gas valve, bad draft motor, bad blower, bad contactor, bad startup capacitor, dead compressor, etc.
thermostat calls for a reasonable period of time.
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Delta T Alerts are also displayed for performance related issues such as dirty air filter, blocked registers, loss of refrigerant, dirty a-coil, frozen a-coil, cracked heat exchanger, dirty burners, burners need adjustment, etc.
Alerts are displayed to the user on the home screen. See Fig. 160 for an example.
Fig. 160.
When the user presses the alert for more information, the Notification screen is displayed, prompting them to perform some basic troubleshooting and, if the problem persists, contact their dealer. See Fig. 161 as an example.
installed and provide an option to the user to turn off diagnostics temporarily while power is interrupted by the utility company. Diagnostics can be turned off for 1-14 days.
Fig. 162.
Fig. 161.
Alerts are also recorded in the Alerts Log. See “Data Logs” beginning on page 91.

Delta T Alerts and Utility Saver Switches

For systems that might be interrupted by a utility saver switch (conventional cooling and heat pumps in the heat and cool mode), the thermostat will ask if a utility saver switch is
Fig. 163.

Data Logs

The Data Logs collect system information that can help point a service technician in the right direction when troubleshooting.
When accessing the Data Logs, the installer can turn off each log, delete current log entries, and save Data Logs to a memory stick via the USB port. See “Using the Data Logs” beginning on page 94 and “To save a Data Log to a memory stick” beginning on page 95 for more information.
Data Logs include the Alerts Log, User Interactions Log, and Performance Logs.
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Alerts Log
The Alerts Log stores a history of the most recent 25 alerts and records the date and time of each alert. In the Alerts Log, press any of the alerts for more information.
You can also press Show Active Alerts to display the active alerts that are currently snoozed by the user. This allows the service technician to dismiss alerts for problems that have been corrected, and prevent unnecessary callbacks.
Fig. 164.
Fig. 167.
The Alerts Log contains information about the alert and system information. See Fig. 165–170 as an example.
Fig. 165.
Fig. 168.
Fig. 169.
Fig. 166.
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Fig. 170.
The Alerts Log can include:
• The alert name and description.
• System details at the time of the alert (Delta T, thermostat settings, heat/cool stages on, status of IAQ equipment, etc.)
• The alert message that is displayed to the user.
• The alert status (snoozed, dismissed, recovered)
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User Interactions Log
The User Interactions Log can help a service technician save time by determining if the issue is related to a system problem or an accidental user error.
The User Interactions Log records the date and time for most changes made by the user, whether made at the thermostat or from a remote location (RedLINK Internet Gateway, Portable Comfort Control, etc.). The log saves the most recent 250 user changes, including:
• Indoor Air Quality Settings
• Maintenance Reminders
• Temperature Settings
• System/Fan Mode
• Alerts (snoozed or dismissed)
• Installer Setup
• Date/Time
Performance Logs
NOTE: Only applies to THX9421 Thermostat with an
Equipment Interface Module.
The Performance Log allows the service technician to quickly check system performance over time to determine if the equipment is operating as expected or if it requires servicing.
The thermostat contains the following logs:
• Cooling Performance Log
• Heating Performance Log
• Emergency Heat Performance Log
• Run Time by Equipment Type
• Indoor and Outdoor Conditions Log
The Performance Log records the following information:
• Minimum and Maximum Delta T
• Minimum and Maximum Discharge Temperature
• Minimum and Maximum Return Temperature
• Minimum and Maximum Outdoor Temperature and Humidity
• Minimum and Maximum Indoor Temperature and Humidity
• Run Time of Heating and Cooling per stage
Fig. 172.
You have the option to view this data in 4 different time periods:
• Hourly - saves data for the last 8 days.
• Daily - saves data for the last 15 days.
• Weekly - saves data for the last 8 weeks.
• Monthly - saves data for the last 25 months.
NOTES:
Data is collected in the Emergency Heat Perfor-
mance Log only if the thermostat was set to the “Emergency Heat” mode.
The Run Time by Equipment Type Log contains
the Total Run Time of each equipment type since the last time it was reset.
The Minimum and Maximum Delta T, Discharge
Temperature and Return Temperature are only shown in the log if the equipment ran for at least 5 minutes during a cycle. If the equipment ran for less than 5 minutes in every cycle during a 1 hour period, the log will display “--°.”
For Air to Air Heat Pumps, the Minimum Delta T
and Minimum Discharge Temperatures will include defrost cycles in the log.
Fig. 171.
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Using the Data Logs
TO ACCESS THE DATA LOGS
1. From the Home screen, press Menu.
2. Scroll down and press Installer Options.
3. Enter the password (date code) and press Done.
4. Press Data Logs.
5. Press the log you want to view.
Fig. 173.
SEARCHING THE USER INTERACTIONS LOG
You can search the User Interactions Log for changes made by the user.
1. Follow the steps in “Using the Data Logs” beginning on page 94. Press User Interactions Log.
Using the Performance Logs
1. Follow the steps in “Using the Data Logs” on page 94.
Press Performance Logs.
Fig. 176.
2. Select the desired log to view performance history.
Fig. 174.
2. Press Previous Day or Next Day to view user interactions
by date.
3. Press Search by Event to search for specific user inter­actions.
Fig. 177.
3. For example, the Heating Performance Log displays the
Total Run Time of each heating stage since the last time it was reset. Press on the desired stages to view Delta T, Discharge Temperature, Return Temperature, Outdoor Temperature/Humidity, Indoor Temperature/Humidity and additional Run Time data.
Fig. 178.
Fig. 175.
4. Select the desired user interactions and press Done.
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4. Select the desired time period at the top of the screen (Hourly, Daily, Weekly or Monthly). Use the Up/Down arrows to scroll for Delta T, Discharge Temperature, Return Temperature, Outdoor Temperature/Humidity and Indoor Temperature/Humidity. Use the Left/Right arrows to scroll to a desired hour, day, week or month.
Fig. 179.
5. From the Performance Log menu, press Run Time by
Equipment Type. This screen displays the Total Run Time of each equipment type since the last time it was reset. To reset the run time, press Reset Equipment Run Time Totals. Press on the desired equipment type to view additional run time data.
4. Select the log you want to save to USB.
Fig. 182.
5. When you insert the memory stick into a computer, you
can view the data logs in a spreadsheet.
ADVANCED DATA LOG OPTIONS
You can turn the Data Logs off or Reset them from this screen.
1. Follow the steps in “Using the Data Logs” beginning on page 94. Press the Advanced Options button.
Fig. 180.
TO SAVE A DATA LOG TO A MEMORY STICK
1. Insert memory stick in thermostat USB port.
2. The USB options will be displayed.
Fig. 181.
3. Press Data Logs.
Fig. 183.
2. Press Reset and then press Done.

Dry Contact Alerts

A Dry Contact device such as a wet switch can be connected to the S1, S2, S3, or S4 terminals at the Equipment Interface Module.
When the dry contact device detects a problem, the thermostat displays an alert on the home screen along with the dealer information. See Fig. 184 as an example.
Fig. 184.
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WARNING
MULTIPLE DRY CONTACT DEVICES
ON ONE SET OF TERMINALS
EIM
ONE DRY CONTACT DEVICE
S4
S4
S3
S3
When the user presses the alert for more info, the Notification screen is displayed, prompting them to contact their dealer. See Fig. 185 as an example.
Fig. 185.
The following dry contact alerts are available.
Full Drain Pan Alert
When the dry contact device detects that the condensate drain pan is full, the thermostat provides an alert to the user.
NOTE: If you want the compressor to turn off when the
drain pan is full, wire the system so the dry con­tact device turns off the compressor when the drain pan is full.
When the dry contact device detects a problem with the system (for example, smoke detection), the thermostat will not call for heating, cooling, fan or IAQ equipment until the dry contact is deactivated or the feature is unconfigured at the thermostat.
Service Needed Alert
When the dry contact device detects an issue that requires service, the thermostat provides an alert to the user.
Fan Failure Alert
The Fan Failure Alert protects the equipment when there is no airflow. When the dry contact device (for example, sail switch) detects no air flow for 5 minutes after a call for forced air heat, cool, or fan, the thermostat provides an alert to the user indicating that the system was shut down due to a lack of airflow.
The thermostat will call for the fan and lockout all other equipment until the dry contact device senses air flow again or the feature is unconfigured at the thermostat.
Custom Alert
Allows the dealer to enter a custom alert to be displayed when a dry contact device is activated. For example, a float switch can detect when your sump pump is not working.

Set Up the Dry Contact Alerts

Dirty Filter Alert
When the dry contact device detects a dirty air filter (pressure drop across the filter), the thermostat provides an alert to the user to replace the filter.
Water Leak Alert
When the dry contact device detects a water leak, the thermostat provides an alert to the user.
System Shutdown Alert
When the dry contact device detects a critical problem with the system, the thermostat provides an alert to the user indicating that the system was shut down.
Equipment Damage Hazard.
Do not apply power to S1, S2, S3, or S4 terminals. Do not connect a temperature sensor to the S1, S2, S3, or S4 terminals if setup for a dry contact device.
IMPORTANT
The dry contact device must be rated for low voltage.
NOTE: You can connect multiple Dry Contact devices in
parallel to the S1, S2, S3, or S4 terminals.
You can connect the S1, S2, S3, or S4 terminals on the EIM to a dry contact device to display an alert. Dry contact alerts include Full Drain Pan, Dirty Filter, Water Leak, System Shutdown, Service Needed, Fan Failure and Custom Alert. A dry contact device can be normally open (shown in diagram) or normally closed.
ONE DRY CONTACT DEVICE
EIM
MULTIPLE DRY CONTACT DEVICES
ON ONE SET OF TERMINALS
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Fig. 186. Wiring dry contact devices.
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Home screen
Installer setup screen
User notification screen
Installer setup screen
1. Wire the dry contact device to S1, S2, S3, or S4 termi­nals at the EIM.
2. Enter Installer Setup (see “Installer Options” beginning on page 21).
3. Dry Contacts are selected at ISU 6000. Select the appro­priate Dry Contact(s) and press Next.
Fig. 187.
4. Select the terminals wired to the Dry Contact device, and
press Next.
6. If you are creating a custom alert, type the alert name into the text box and press Done. The alert name is what appears on the Home screen when the alert is detected. See Fig. 190. You can edit or confirm the alert name after you enter it.
Fig. 190.
7. Type the custom alert message into the text box and
press Done. The custom alert message appears when the orange alert button is pressed. See Fig. 191. You can edit or confirm the alert message after you enter it.
Fig. 188.
5. Select Normally Open or Normally Closed, and press
Next.
NOTE: For example, if a wet switch is normally open, it
will close when the device detects water. If the wet switch is normally closed, it will open when the device detects water. Refer to the instructions packed with the dry contact device to determine if it is normally open or normally closed.
Fig. 189.
Fig. 191.
8. Repeat steps 4–5 for the other Dry Contact, if necessary.

Staging Control

Differential Between All Stages
The thermostat provides Differential settings between all stages. The equipment changes stages based on how far the indoor temperature is from the setpoint. Differential settings provide a way to balance comfort and conservation.
Heat Differential
The indoor temperature must drop to the selected differential setting before the thermostat will turn on the stage of heating. For example, if stage 2 is set to 2 °F (1.0 °C), the indoor temperature must be 2 °F (1.0 °C) away from the setpoint before stage 2 turns on. When set to Comfort, the thermostat will use the stage of heating as needed to keep the indoor temperature within 1 °F (0.5 °C) degree of the setpoint. The thermostat turns on stage 2 when the capacity on stage 1 reaches 90%.
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Cool Differential
The indoor temperature must rise to the selected differential setting before the thermostat turns on the stage of cooling. For example, if stage 2 is set to 2 °F (1.0 °C), the indoor temperature must be 2 °F (1.0 °C) away from the setpoint before stage 2 turns on. When set to Comfort, the thermostat uses the stage cooling as needed to keep the indoor temperature within 1 °F (0.5 °C) degree of the setpoint. The thermostat turns on stage 2 (or the next stage) when the capacity on stage 1 reaches 90%.
TO CHANGE DIFFERENTIAL SETTINGS
1. Select Advanced Options to view/adjust differentials
between all stages.
Fig. 192.
2. Default is Comfort. Adjust differentials as needed.
NORMAL OPERATION
When the Backup Heat Differential is set to Comfort, the thermostat uses backup heat as needed to keep the indoor temperature within 1 °F (0.5 °C) of the setpoint.
When the Backup Heat Differential is set to 2 °F or higher, backup heat is not used unless the indoor temperature drops to the Backup Heat Differential setting or the Backup Heat Upstage Timer expires, whichever occurs first. The upstage timer starts when the highest stage of the previous equipment type turns on.
MANUAL TEMPERATURE CHANGE
When the Backup Heat Differential is set to Comfort, the thermostat uses backup heat as needed to keep the indoor temperature within 1 °F (0.5 °C) of the setpoint.
When the Backup Heat Differential is set to 2 °F or higher, if the primary heat is making progress as expected, backup heat will not be used to reach the new setpoint. Set to a higher number to use less backup heat (a greater difference between the current indoor temperature and the new setpoint is required to turn on backup heat). See notes below.
PROGRAMMED RECOVERY
If the primary heat is making progress as expected, backup heat will not be used to reach the setpoint of the next program period. Backup heat is always restricted during a programmed recovery when the Adaptive Intelligent Recovery feature is used. See note below.
NOTE: During a programmed recovery (or when the tem-
perature setpoint is changed by the user), the thermostat waits to turn on the backup heat depending on system performance, load condi­tions and how many degrees the temperature set­point is changed. Backup heat will be used ONLY when the temperature is not rising quickly enough to reach the setpoint in a reasonable time.
Fig. 193.
Backup Heat Differential (Droop)
A Backup Heat Differential is available for any system with 2 heating types. For example:
• Heat Pumps with any type of Backup Heat
• Radiant Heat with any type of Backup Heat
• Hot Water Fan Coil with any type of Backup Heat
The Backup Heat Differential restricts backup heat during the following conditions:
• Normal Operation
• Manual Setpoint Changes
The options are:
Comfort – keeps temperature within 1 degree of the setpoint.
2 to 15 °F – Backup heat is not used unless the indoor temperature drops to the selected Backup Heat Differential. For example, if the Backup Heat differential is set to 2 °F (1.0 °C), the indoor temperature must be 2 °F (1.0 °C) away from the setpoint before the backup heat turns on.
NOTE: If the backup heat was used in the last 2 hours
because the primary heat was not able to main­tain the setpoint, the thermostat may turn on the backup heat earlier when the user raises the set­point. This does NOT apply to heat pumps with fossil fuel backup heat.
TO CHANGE BACKUP HEAT DIFFERENTIAL (DROOP) SETTINGS
1. Select Advanced Options or Basic Options to view/adjust
Backup Heat Differential settings.
Fig. 194.
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2. Default is Comfort. Adjust differentials as needed.
Fig. 195.
Backup Heat Upstage Timer
The Backup Heat Upstage Timer is available for any system with 2 heating types and the Backup Heat Differential is set to 2 °F (1.0 °C) or higher.
Backup heat is not used unless the indoor temperature drops to the Backup Heat Differential setting or the Backup Heat Upstage Timer expires, whichever occurs first. The upstage timer starts when the highest stage of the previous equipment type turns on.
Backup Heat Upstage Timer options are Off, 30 minutes to 16 hours. Default is Off.
Multistage Control
Multistage Control keeps the high stage of the equipment running until the desired setpoint is reached. This setting is recommended for Geothermal Heat Pumps to allow the loop to rest.
Select Yes to turn on this feature. Default is No.
Fig. 197.
Fig. 196.
Fig. 198.
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Heat pump only
Heat pump with backup heat as needed *
Backup heat only
Heat pump only
Heat pump or backup heat operates *
Backup heat only
Outdoor temperatureOutdoor temperature
Backup heat lockout
Backup heat lockout
Compressor lockout
Compressor lockout
* No backup heat unless indoor temperature drops to selected Backup Heat Differential setting, or Backup Heat
Upstage Timer expires. Heat pump stays ON when backup heat turns on.
* No backup heat unless indoor temperature drops to selected Backup Heat Differential setting, or Backup
Heat Upstage Timer expires. Heat pump turns OFF when backup heat turns on.
Backup heat allowed to run with heat pump (see table below)
Backup heat NOT allowed to run with heat pump (see table below)

HEAT PUMP AND BACKUP HEAT OPERATION

Heat pump with outdoor temperature lockouts

Outdoor temperature lockouts are optional. See Installer Setup options (ISU 3120).
Table 8. Heat Pump and Backup Heat Operation.
Backup Heat Type Backup Heat Operation Backup Heat Fan Operation
Electric forced air Allowed to run with heat pump Thermostat controls fan
Gas or oil forced air NOT allowed to run with heat pump Equipment controls fan
Hot water radiant heat Allowed to run with heat pump [n/a]
Hot water fan coil Selectable in installer setup Thermostat controls fan
Other Selectable in installer setup Selectable in installer setup

Geothermal Radiant Heat

The thermostat can be setup to control Geothermal Radiant Heat, Geothermal Forced Air Heat and Backup Heat, all from one thermostat. The thermostat stages the equipment starting with the Geothermal Radiant Heat followed by Geothermal Forced Air Heat and then Backup Heat as needed to maintain the desired temperature. The thermostat allows you to set differential temperature settings between each stage if you want the equipment to stage a certain way (see ISU 3030 to ISU 3090, page 31). For additional wiring diagrams, see page 141.
NOTE: To turn off Radiant Heat during the shoulder sea-
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sons, install an outdoor reset control and connect to the Radiant Heat or switch the thermostat to Emergency Heat mode.
Electric Backup Heat (Backup Heat Allowed to Run with Heat Pump)
HEAT MODE
The thermostat turns on Backup Heat only when the indoor temperature drops to the selected Backup Heat Differential setting or the Backup Heat Upstage Timer expires (whichever occurs first). Geothermal Radiant Heat and Geothermal Forced Air Heat stay on when the Backup Heat turns on.
EMERGENCY HEAT MODE
The thermostat turns on the Backup Heat to maintain the desired temperature setting. Geothermal Radiant Heat and Geothermal Forced Air Heat are not used.
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