Alerts give customers a sense of security while allowing
you to service or replace the equipment prior to a loss of
heating or cooling. Based on limits you set at installation,
customers can be alerted when their system is not operating as expected. The system alert will instruct customers to
contact you for assistance. Requires Equipment Interface
Module.
• Delta T Installer Test
Save time by viewing Delta T while running a system test to
verify proper operation. Requires Equipment Interface
Module.
• Universal Inputs
EIM - S1, S2, S3, S4
Assignable inputs allow you to setup Indoor and Outdoor
Temperature Sensors, Discharge and Return Air Sensors
or Dry Contact Devices. Dry Contact Devices can be used
to trip pre-set or customized alerts on the thermostat home
screen. Requires Equipment Interface Module.
• Data Logs
The thermostat stores an Alerts Log, User Interactions Log
and a Performance Log to quickly determine if an issue is
caused by a system error or an accidental user error. Note:
The Performance Log only applies to the THX9421
thermostat.
APPLICATION
The Prestige 2.0 and Prestige IAQ Systems feature an
effortless, 7-Day programmable color touchscreen thermostat
that provides control of temperature, humidification,
dehumidification, and ventilation for up to 4 Heat/2 Cool heat
pump systems or up to 3 Heat/2 Cool conventional systems
for residential and commercial applications.
FEATURES
• RedLINK™ Compatible
Increase your content and profit per job by including
RedLINK™ accessories that meet your customers comfort
and convenience needs. RedLINK accessories include the
Wireless Outdoor Sensor, Portable Comfort Control (PCC),
Equipment Interface Module (EIM), RedLINK Internet
Gateway, Wireless Indoor Sensor, TrueSTEAM™ humidifier with Wireless Adapter, TrueZONE™ zoning panel with
Wireless Adapter, Vent Boost Remote and Entry/Exit
Remote.
• Customizable Service Reminders
Set up to 10 service reminders. Choose from the pre-set
options or customize your own. Reminders based on date
or the outdoor temperature.
• Selectable for Residential and Light Commercial
Applications
One thermostat does it all to meet the needs of Residential
and Light Commercial applications. Simply select Residential or Commercial during the installer setup. If Commercial
is selected, the thermostat will use commercial language,
meet building codes and offer 365 day holiday scheduling.
• USB Port for Quick Installer Setup
Save time by using a USB stick to upload installer settings,
and service reminders in one simple step.
• Selectable Sensors
When paired with a Wireless Indoor Sensor(s) you have
the ability to choose which sensor(s) to use for temperature, humidification and dehumidification. They can be
used in combination for temperature averaging—or individually—to condition humidity levels in separate spaces.
PRODUCT DATA
68-0311-03
Page 2
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Regulatory Information ....................... 159
ORDERING INFORMATION
When purchasing replacement and modernization products from your TRADELINE® wholesaler or distributor, refer to the
TRADELINE® Catalog or price sheets for complete ordering number. If you have additional questions, need further information,
or would like to comment on our products or services, please write or phone:
1. Your local Honeywell Environmental and Combustion Controls Sales Office (check white pages of your phone directory).
2. Honeywell Customer Care
1885 Douglas Drive North
Minneapolis, Minnesota 55422-4386
3. http://customer.honeywell.com or http://customer.honeywell.ca
International Sales and Service Offices in all principal cities of the world. Manufacturing in Belgium, Canada, China, Czech
Republic, Germany, Hungary, Italy, Mexico, Netherlands, United Kingdom, and United States.
68-0311—032
Page 3
SPECIFICATIONS
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Thermostat Description:
FeatureDescription
Powering method• Common wire only
System types (up to
4 heat/2 cool heat
pump and up to 3
heat/2 cool
conventional)
ChangeoverManual or Auto changeover selectable
System settingEm Heat-Heat-Off-Cool-Auto
Fan settingAuto-On-Circ-Follow Schedule
Electrical Ratings for:
Equipment Interface Module and the THX9321 Prestige 2.0
Thermostat
NOTE: To find what terminals are available on the Equip-
ment Interface Module and the Prestige Thermostats, see “Terminal Designations” below the
table.
Ter minal
W - O/B18 to 30 VAC and
Y (cooling)18 to 30 VAC1.00A
G (fan)18 to 30 VAC0.50A
W2 - Aux 1 (heating)18 to 30 VAC0.60A
W3 - Aux 2 (heating)18 to 30 VAC0.60A
Y2 (cooling)18 to 30 VAC0.60A
A-L/A (Output)18 to 30 VAC1.00A
U1, U1
U2, U2
U3, U3
• Gas, oil or electric heat with air
conditioning
• Warm air, hot water, high-efficiency
furnaces, heat pumps, steam and
gravity
• Cool only
Volt ag e
(50/60 Hz)
750 mVDC
18 to 30 VAC0.50A
Max. Current
Rating
1.00A
RedLINK Communication:
Frequency: 900 Mhz frequency range
Re-Sync Time: RedLINK devices re-establish communication
within 6 minutes after AC power resumes.
Temperature Setting Range:
Heating: 40 to 90 °F (4.5 to 32 °C).
Cooling: 50 to 99 °F (10 to 37 °C).
Temperature Sensor Accuracy: ± 1.5 °F at 70 °F (0.75 °C at
21.0 °C)
Humidification Setting Range:
10% to 60% RH.
Dehumidification Setting Range:
40% to 80% RH.
Humidity Display Range:
0% to 99%.
Humidity Sensor Accuracy: ± 5% RH from 30% to 50% RH
at 75 °F (24 °C).
Cool Indication:
Prestige 2.0 and Prestige IAQ 2.0 displays “Cool On” when the
thermostat turns the cooling on.
Heat Indication:
Prestige 2.0 and Prestige IAQ 2.0 displays “Heat On” when the
thermostat turns the heating on.
Auxiliary Heat Indication:
Prestige 2.0 and Prestige IAQ 2.0 displays “Auxiliary Heat On”
when the thermostat turns the auxiliary heat on.
Interstage Differential:
Comfort: The thermostat keeps the indoor temperature within 1
degree of the setpoint (droop less control). The thermostat
turns on stage 2 when the capacity on stage 1 reaches
90%.
When the interstage differential is set to 1.0 or higher, the ther-
mostat stages the equipment based on how far the indoor
temperature is from the setpoint (ISU 3030 to 3090). See
page 31 for more information.
W2-AUX 1, W3-AUX 2, Y, Y2, G, A-L/A, U1 U1, U2 U2,
U3 U3, S1 S1, S2 S2, S3 S3, S4 S4, A, B, C, D
— THX9421 Thermostat: R, C
— THX9321 Thermostat: R, RC, C, W-O/B, W2-AUX/E, Y,
Y2, G, A-L/A, K, U1 U1, U2 U2
Power Consumption of THX9421/THX9321:
Full brightness = 3.0 VA
1/2 brightness = 2.1 VA
Backlight off = 1.9 VA
Clock Accuracy: ± 1 minute per month at 77 °F (25 °C). ± 2
minutes per month over the operating ambient temperature
range.
Mounting Means:
Thermostat mounts directly on the wall in the living space
using mounting screws and anchors provided. Fits a horizontal 2 x 4 in. junction box.
Equipment Interface Module (EIM) mounts on HVAC equip-
ment or on a wall in the equipment room.
368-0311—03
Page 4
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
M34630
3-5/16 (84)
3-1/2
(89)
4-1/2 (115)
7/8
(22)
M34262
1-25/32
(46)
5-33/64
(140)
2-1/8
(54)
4-21/64
(110)
1-25/32
(46)
6-7/8
(175)
2-1/8
(54)
5
(127)
M33329A
6-13/16 (173)
3-5/16 (84)
1-7/16
(36)
3-7/8
(99)
7-29/32 (201)
3-19/64 (84)
5-1/2
(140)
M33330
Fig. 1. Dimensions of THX9421 Prestige IAQ thermostat in
in. (mm).
Fig. 2. Dimensions of THX9421 Prestige IAQ cover plates
in in. (mm).
Fig. 4. Dimensions of THX9321 Prestige 2.0 cover plate in
in. (mm).
9-11/32
(237)
1-19/32
(41)
M33331
4-53/64 (123)
8-7/8
(225)
Fig. 5. Dimensions of Equipment Interface Module in in.
(mm).
in. (mm).
Fig. 3. Dimensions of THX9321 Prestige
68-0311—034
®
2.0 thermostat in
Page 5
Kit
Part Number
Prestige IAQ Kit
YTHX9421R5101WW
Prestige IAQ Kit
YTHX9421R5101BB
Prestige IAQ Kit
YTHX9421R5101SG
Prestige IAQ Kit
YTHX9421R5101WG
Prestige IAQ Kit
YTHX9421R5085WW
Prestige IAQ Kit
YTHX9421R5085BB
Prestige IAQ Kit
YTHX9421R5085SG
Prestige IAQ Kit
YTHX9421R5085WG
Prestige 2.0 Kit
YTHX9321R5061
Prestige 2.0 Kit
YTHX9321R5079
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 1. Prestige Kits.
Included in Kit
Part NumberDescription
THX9421R5021WWThermostat - White Front, White Side
THM5421R1021Equipment Interface Module
C7089R1013Wireless Outdoor Sensor
50062329-001Discharge/Return Sensors (Qty. 2)
THX9421R5021BBThermostat - Black Front, Black Side
THM5421R1021Equipment Interface Module
C7089R1013Wireless Outdoor Sensor
50062329-001Discharge/Return Sensors (Qty. 2)
THX9421R5021SGThermostat - Silver Front, Gray Side
THM5421R1021Equipment Interface Module
C7089R1013Wireless Outdoor Sensor
50062329-001Discharge/Return Sensors (Qty. 2)
THX9421R5021WGThermostat - White Front, Gray Side
THM5421R1021Equipment Interface Module
C7089R1013Wireless Outdoor Sensor
50062329-001Discharge/Return Sensors (Qty. 2)
THX9421R5021WWThermostat - White Front, White Side
THM5421R1021Equipment Interface Module
50062329-001Discharge/Return Sensors (Qty. 2)
THX9421R5021BBThermostat - Black Front, Black Side
THM5421R1021Equipment Interface Module
50062329-001Discharge/Return Sensors (Qty. 2)
THX9421R5021SGThermostat - Silver Front, Gray Side
THM5421R1021Equipment Interface Module
50062329-001Discharge/Return Sensors (Qty. 2)
THX9421R5021WGThermostat - White Front, Gray Side
THM5421R1021Equipment Interface Module
50062329-001Discharge/Return Sensors (Qty. 2)
THX9321R5030Thermostat
REM5000R1001Portable Comfort Control
C7089R1013Wireless Outdoor Sensor
THX9321R5030Thermostat
C7089R1013Wireless Outdoor Sensor
568-0311—03
Page 6
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 2. Thermostat Replacement Parts and Accessories.
Operating
Ambient
ProductPart Number
ThermostatTHX9421R5021WW 32 to 120 °F
THX9421R5021BB32 to 120 °F
THX9421R5021SG32 to 120 °F
THX9421R5021WG 32 to 120 °F
THX9321R503032 to 120 °F
Equipment Interface
Module
Wireless Adapter
(For TrueZONE,
TrueSTEAM or
extend wireless
range of EIM)
RedLINK Internet
Gateway
Portable Comfort
Control
Wireless Entry/Exit
Remote
Wireless Vent and
Filter Boost Remote
Wireless Outdoor
Sensor
Wireless Indoor
Sensor
Wired Outdoor
Sensor
(10K ohm Negative
Temperature
Coefficient)
Wired Wall Mount
Indoor Sensor
(10K ohm Negative
Temperature
Coefficient)
Wired Wall Mount
Indoor Sensor
(20K ohm Negative
Temperature
Coefficient)
Wired Wall Mount
Indoor Sensor
(10K ohm Negative
Temperature
Coefficient)
Wired Flush Mount
Indoor Sensor
(20K ohm Negative
Temperature
Coefficient)
Wired Flush Mount
Indoor Sensor
(20K ohm Negative
Temperature
Coefficient)
YTHM5421R1010*
THM5421R1021
THM4000R1000-40 to 165 °F
THM6000R100232 to 120 °F
REM5000R100132 to 120 °F
REM1000R100332 to 120 °F
HVC20A100032 to 120 °F
C7089R1013-40 to 140 °F
C7189R10040 to 120 °F
C7089U1006-40 to 120 °F
C7189U100545 to 88 °F
TR2145 to 99 °F
TR21-A45 to 99 °F
C7772A100445 to 99 °F
C7772A101245 to 99 °F
Temperature
(0 to 48.9 °C)
(0 to 48.9 °C)
(0 to 48.9 °C)
(0 to 48.9 °C)
(0 to 48.9 °C)
-40 to 165 °F
(-40 to 73.9 °C)
(-40 to 73.9 °C)
(0 to 48.9 °C)
(0 to 48.9 °C)
(0 to 48.9 °C)
(0 to 48.9 °C)
(-40 to 60 °C)
(-17.8 to 48.9 °C)
For optimal
Battery Life:
35 to 114 °F
(1.7 to 45.6 °C)
(-40 to 48.9 °C)
(7 to 32 °C)
(7 to 37 °C)
(7 to 37 °C)
(7 to 37 °C)
(7 to 37 °C)
Operating
Relative Humidity
5% to 90%
Non-Condensing
5% to 90%
Non-Condensing
5% to 90%
Non-Condensing
5% to 90%
Non-Condensing
5% to 90%
Non-Condensing
5% to 95%
Non-Condensing
5% to 95%
Non-Condensing
5% to 95%
Non-Condensing
5% to 90%
Non-Condensing
5% to 90%
Non-Condensing
5% to 90%
Non-Condensing
0% to 100%
Condensing
5% to 90%
Non-Condensing
5% to 95%
Non-Condensing
5% to 95%
Non-Condensing
5% to 95%
Non-Condensing
5% to 95%
Non-Condensing
5% to 95%
Non-Condensing
5% to 95%
Non-Condensing
Shipping
Temperature
-20 to 120 °F
(-28.9 to 48.9 °C)
-20 to 120 °F
(-28.9 to 48.9 °C)
-20 to 120 °F
(-28.9 to 48.9 °C)
-20 to 120 °F
(-28.9 to 48.9 °C)
-20 to 120 °F
(-28.9 to 48.9 °C)
-20 to 165 °F
(-28.9 to 73.9 °C)
-20 to 165 °F
(-28.9 to 73.9 °C)
-20 to 120 °F
(-28.9 to 48.9 °C)
-20 to 120 °F
(-28.9 to 48.9 °C)
-20 to 120 °F
(-28.9 to 48.9 °C)
-20 to 120 °F
(-28.9 to 48.9 °C)
-40 to 120 °F
(-40 to 48.9 °C)
-20 to 120 °F
(-28.9 to 48.9 °C)
-40 to 130 °F
(-40 to 54.4 °C)
-20 to 120 °F
(-28.9 to 48.9 °C)
-40 to 150 °F
(-40 to 65.5 °C)
-40 to 150 °F
(-40 to 65.5 °C)
-40 to 150 °F
(-40 to 65.5 °C)
-40 to 150 °F
(-40 to 65.5 °C)
Physical Dimensions in in.
(mm)Color(s)
4-1/2 x 3-1/2 x 7/8
(115 x 88 x 22)
4-1/2 x 3-1/2 x 7/8
(115 x 88 x 22)
4-1/2 x 3-1/2 x 7/8
(115 x 88 x 22)
4-1/2 x 3-1/2 x 7/8
(115 x 88 x 22)
6-13/16 x 3-7/8 x 1-7/16
(173 x 99 x 36)
9-11/32 x 4-53/64 x 1-19/32
(237 x 123 x 41)
5-9/16 x 4-3/8 x 1-1/4
(141 x 112 x 32)
6 x 4-7/8 x 2-1/2
(152 x 124 x 64)
6-1/4 x 3-1/8 x 1-5/8
(158 x 80 x 38)
3-15/16 x 1-15/16 x 5/8
(101 x 50 x 16)
3-15/16 x 1-15/16 x 5/8
(101 x 50 x 16)
5 x 3-1/2 x 1-11/16
(127 x 89 x 43)
2-7/8 x 1-7/8 x 15/16
(74 x 48 x 24)
1-1/2 (38)- -
2-9/32 x 1-1/2 x 11/16
(58 x 38 x 18)
4-9/16 x 3 x 7/8
(116 x 76.5 x 22)
4-9/16 x 3 x 7/8
(116 x 76.5 x 22)
4-1/2 x 2-3/4 x 5/16
(114 x 70 x 8)
4-1/2 x 2-3/4 x 5/16
(114 x 70 x 8)
Front-White,
Side-White
Front-Black,
Side-Black
Front-Silver,
Side-Gray
Front-White,
Side-Gray
Arctic
White
Gray
Gray
Black
Arctic White
Gray
Arctic White
Arctic White
Gray
Arctic White
Premier
White
White
White
Brushed
Stainless
Steel
Brushed
Stainless
Steel
68-0311—036
Page 7
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 2. Thermostat Replacement Parts and Accessories. (Continued)
Operating
Ambient
ProductPart Number
Discharge or Return
Air Sensor
(10K ohm Negative
Temperature
Coefficient)
Discharge or Return
Air Sensor
(20K ohm Negative
Temperature
Coefficient)
Discharge or Return
Air Sensor
(20K ohm Negative
Temperature
Coefficient)
Occupancy Sensor
for Remote Setback
(Requires an
Equipment Interface
Module)
THX9421
Coverplate
(covers marks left
by old thermostats)
THX9421
Coverplate
(covers marks left
by old thermostats)
THX9421
Coverplate
(covers marks left
by old thermostats)
THX9321
Coverplate
(covers marks left
by old thermostats)
Wire Saver Module THP9045A1023-40 to 163 °F
C7735A1000*0 to 200 °F
C7041- -- -- -4-3/16 x 2-5/16 x 1-11/16
C7770A100645 to 99 °F
WSK-24Receiver:
THP2400A1027W
(Includes 2 cover
plates)
THP2400A1027B
(Includes 2 cover
plates)
THP2400A1027G
(Includes 2 cover
plates)
50028399-001- -- -- -7-29/32 x 5-1/2 (201 x 140) White
Temperature
(- 17.8 to 93.3 °C)
(7 to 37 °C)
- 5 to 140 °F
(-21 to 60 °C)
Door Sensor:
-4 to 140 °F
(-20 to 60 °C)
PIR Sensor:
-4 to 104 °F
(-20 to 40 °C)
- -- -- -Small = 5-33/64 x 4-21/64
- -- -- -Small = 5-33/64 x 4-21/64
- -- -- -Small = 5-33/64 x 4-21/64
(-40 to 73 °C)
Operating
Relative Humidity
- --20 to 120 °F
5% to 95%
Non-Condensing
- -- -Receiver:
5% to 90%
Non-Condensing
Shipping
Temperature
(-28.9 to 48.9 °C)
-40 to 150 °F
(-40 to 65.5 °C)
-40 to 185 °F
(-40 to 85 °C)
Physical Dimensions in in.
Probe:
3-3/4 x 1/4 (77 x 6.4)
Cap Diameter:
2-7/16 (62)
(107 x 59 x 43)
Probe: 6 x 1/4
(152 x 6.4)
3.6 x 3.4 x 1.2
(91.4 x 86.4 x 30.5)
Door Sensor:
1.4 x 2.3 x 0.6
(35.8 x 57.6 x 15.2)
PIR Sensor:
2.8 x 3.9 x 1.1
(71 x 100 x 28)
(140 x 110), Large = 6-7/8 x
5 (175 x 127)
(140 x 110), Large = 6-7/8 x
5 (175 x 127)
(140 x 110), Large = 6-7/8 x
5 (175 x 127)
- -Gray
(mm)Color(s)
Gray
- -
- -
White
White
Black
Gray
* Prestige IAQ Kits and YTHM5421R1010 Kit include 50062329-001 Discharge/Return Air Sensors. Replacement Discharge/
Return Air Sensor part number is C7735A1000.
768-0311—03
Page 8
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
1324
1324
Password
(Date Code)
OK
SYSTEM INSTALLATION
When Installing this Product...
1. Read these instructions carefully. Failure to follow the
instructions can damage the product or cause a hazardous condition.
2. Check the ratings given in the instructions to make sure
the product is suitable for your application.
3. Installer must be a trained, experienced service
technician.
4. After completing installation, use these instructions to
verify the product operation.
Finding Your Password (Date Code)
You will need the thermostat password to:
• Make changes to the Installer Setup.
• Setup Diagnostics.
• Perform an Installer Test.
• View Data Logs.
• Add, remove, rename or view connected RedLINK
accessories.
• Reset the thermostat to Factory Default settings.
Fig. 6. Finding thermostat password.
The password (Date Code) is located on the back of the
thermostat. It can also be found by following these steps:
1. Touch Menu.
2. Select Dealer Information.
Dealer Informaon
Fig. 7. Finding thermostat password.
68-0311—038
Page 9
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
TM
TM
OR
THX9421 THERMOSTAT –
2 WIRES FOR POWER
RedLINK TO EQUIPMENT INTERFACE MODULE
RedLINK TO TrueZONE WIRELESS ADAPTER
THX9421 THERMOSTAT –
2 WIRES FOR POWER
THX9321 THERMOSTAT
WIRED DIRECTLY TO EQUIPMENT
OR
MCR34631
WIREDDIRECTLY
TOE
INSTALLATION OPTIONS
The THX9321 Prestige® 2.0 thermostat is wired directly to the equipment. The THX9421 Prestige® IAQ thermostat is used with the
Equipment Interface Module or with a TrueZONE Wireless Adapter.
If using the Equipment Interface Module, see “Installing Equipment Interface Module (if used)” beginning on page 10.
If using a TrueZONE wireless adapter, follow the installation instructions that came with the TrueZONE, and go to “Selecting
Thermostat Location” beginning on page 12.
Guidelines for Installing RedLINK
Devices
— When installing more than one Thermostat and Equip-
ment Interface Module, mount the Equipment Interface
Modules at least 2 feet apart for best RedLINK performance. No minimum distance is required between the
Thermostats if the Thermostat is linked to an Equipment Interface Module.
— When the Thermostat is wired directly to the equipment
(No Equipment Interface Module and No TrueZONE
Wireless Adapter), mount the Thermostats at least 2
feet apart for best RedLINK performance.
— To determine if a RedLINK device will communicate
properly in the installed location, during the connection
process, press and quickly release the connect button
on the RedLINK device at the desired mounting location. If the RedLINK device connects, then it will work
reliably during normal operation. If the RedLINK device
does NOT connect, try a new location. During the connection process, the signal is sent at low power and
during normal operation the signal is sent at high
power.
— To connect a RedLINK device, make sure to press and
quickly release the connect button on the RedLINK
device. Press and holding the connect button down too
long will not allow the device to connect.
— If you link the Thermostat to the TrueZONE Wireless
Adapter, you will NOT be able to do the following: control humidification, dehumidification or ventilation, setup
a program schedule remotely from a computer, smart
phone or tablet, work with the Wireless Indoor Sensor,
Entry / Exit Remote or the Vent and Filter Boost
Remote. To use these features, wire the Thermostat
directly to the zone panel or use an Equipment Interface Module.
— If you are using a RedLINK device from a previous
installation, you must reset the device first before you
re-connect it to the new Thermostat/Equipment Interface Module. See page 134 for more information.
968-0311—03
Page 10
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
CAUTION
Installing Equipment Interface
Module (if used)
If no Equipment Interface Module is used, skip to “Selecting
Thermostat Location” beginning on page 12.
NOTE: If an EIM is mounted inside a metal cabinet, such
NOTE: If you install more than one thermostat and EIM,
as a commercial rooftop unit, it is recommended
to use a THM4000R1000 Wireless Adapter for
extended wireless range. Mount the Wireless
Adapter outside the metal cabinet and connect to
the ABCD terminals at the EIM. The Wireless
Adapter functions as a remote antenna for the
EIM. After it is wired to the EIM, it automatically
takes over as the antenna for RedLINK communication. For best RedLINK performance, avoid
mounting the Wireless Adapter above the roof
deck or outside the exterior walls.
the EIMs must be at least 2 feet apart for best
RedLINK performance.
WIRELESS
ADAPTER
EIM
THM4000R
POWER
WIRELESS SETUP
CONNECTED
CONNECT
A
B
C
D
Fig. 8.
1. Mount the EIM near the HVAC equipment or on the
equipment itself. Use screws and anchors as appropriate
for the mounting surface..
2. To wire the EIM, strip 1/4” insulation, then insert wires
(see Fig. 9). For wiring diagrams, see “Wiring” beginning
on page 135.
R
C
W
O/B
W2
AUX1
W3
AUX2
Y
Y2
G
L
MCR32389
Fig. 9.
Wiring 24 Vac Common
• Single-Transformer System—Connect the common side of
the transformer to the C screw terminal of the EIM. Leave
the metal jumper wires in place between R, RC, and RH.
• Two-Transformer System—Connect the common side of the
cooling transformer to the C screw terminal of the EIM.
Remove the metal jumper wire between RC and RH.
Connect the hot side of heating transformer to RH and leave
the jumper wire between R and RC and connect the hot
side of cooling transformer to R or RC.
Electrical Hazard.
Can cause electrical shock or equipment damage.
Disconnect power before wiring.
The Equipment Interface Module (EIM) can be mounted
vertically on the HVAC equipment or on a wall in the equipment
room.
Selecting Discharge and Return Air
Temperature Sensor Mounting
Locations
Refer to the guidelines below and Fig. 10–14 for mounting
locations of the Discharge and Return Air Temperature
Sensors.
Selecting Discharge Air Temperature
Sensor Mounting Location
1. Mount the Discharge Air Temperature Sensor on the
supply duct in a location where the air is mixed well.
Mount the Discharge Air Temperature Sensor out of sight
of the A-Coil/Heat Exchanger when possible. See Fig.
10.
2. When possible, mount the Discharge Air Temperature
Sensor upstream of a Steam Humidifier, a Fan Powered
Humidifier or a Dehumidifier that is ducted to the supply.
See Fig. 11–12.
3. If space does not allow a Discharge Air Temperature
Sensor upstream of a Steam Humidifier or Fan Powered
Humidifier, mount the Discharge Air Temperature Sensor
downstream of the Humidifier. See Fig. 11. When setting
the Delta T Limits (see “Set Delta T Limits” on page 90),
be sure to consider the affect that the humidifier has on
Delta T.
4. If a Bypass Humidifier is installed, mount the Discharge
Air Temperature Sensor downstream of the Bypass
Humidifier. See Fig. 13–14.
68-0311—0310
Page 11
Selecting Return Air Temperature
MOUNT DISCHARGE
SENSOR HERE
M33074
HEAT
EXCHANGER
BLOWER
VENTILATOR
OR
DEHUMIDIF IER
MOUNT RETURN
SENSOR HERE
DOWNSTREAM OF
VENTILATOR OR
DEHUMIDIFIER
A-COIL
MOUNT RETURN
SENSOR HERE
MOUNT DOWNSTREAM
OF BYPASS HUMIDIFIER,
DEHUMIDIFIER OR
VENTILATOR
HEAT
EXCHANGER
BLOWER
VENTILATOR
OR
DEHUMIDIF IER
MOUNT
DISCHARGE
SENSOR HERE
MOUNT
DOWNSTREAM
OF BYPASS
HUMIDIFIER
BYPASS
HUMIDIFIER
M33078A
Sensor Mounting Location
1. Install the Return Air Temperature Sensor on the return
duct in a location where the air is mixed well. Mount the
Return Air Temperature Sensor downstream of a Bypass
Humidifier, Dehumidifier or Ventilator. See Fig. 10–14.
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
ALTERNATE MOUNTING LOCATION FOR DISCHARGE
SENSOR. WHEN SETTING THE LIMITS, BE SURE
TO CONSIDER THE AFFECT THAT THE DEHUMIDIFIER
HAS ON DELTA T.
DEHUMIDIF IER
MOUNT
DISCHARGE
SENSOR HERE
ABOVE CENTER
OF A-COIL
MOUNT RETURN
SENSOR HERE
DOWNSTREAM OF
DEHUMIDIFIER
HEAT
EXCHANGER
BLOWER
UPSTREAM OF
DEHUMIDIFIER
M33076A
ALTERNATE MOUNTING LOCATION FOR DISCHARGE
SENSOR. WHEN SETTING THE LIMITS, BE SURE TO
CONSIDER THE AFFECT THAT THE HUMIDIFIER HAS
ON DELTA T.
VENTILATOR
OR
DEHUMIDIF IER
MOUNT RETURN
SENSOR HERE
DOWNSTREAM OF
VENTILATOR OR
DEHUMIDIFIER
Fig. 10.
Fig. 11.
STEAM OR
FAN
POWERED
HUMIDIFIER
HEAT
EXCHANGER
BLOWER
MOUNT
DISCHARGE
SENSOR HERE
ABOVE CENTER
OF A-COIL
UPSTREAM OF
STEAM OR FAN
POWERED
HUMIDIFIER
M33075A
Fig. 12.
Fig. 13.
1168-0311—03
Page 12
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
CAUTION
MOUNT RETURN
SENSOR HERE
MOUNT DOWNSTREAM
OF BYPASS HUMIDIFIER,
DEHUMIDIFIER OR
VENTILATOR
HEAT
EXCHANGER
BLOWER
VENTILATOR
OR
DEHUMIDIF IER
MOUNT
DISCHARGE
SENSOR HERE
BYPASS
HUMIDIFIER
M33079A
M32995
5 FEET
[1.5 METERS]
YES
NO
NO
NO
M19925
1324
Selecting Thermostat Location
Install the thermostat about 5 ft. (1.5m) above the floor in an area
with good air circulation at average temperature. See Fig. 16.
Fig. 14.
Installing Discharge and Return Air
Temperature Sensors
Use the following steps to mount the Discharge/Return Air
Sensors:
1. Attach plastic cover to the sensor probe.
2. Drill 1/4-inch hole for the sensor probe and mount it to
the ductwork with enclosed screws (see Fig. 15).
3. Connect wires to S1, S2, S3, or S4 terminals at the EIM.
4. Setup the S1, S2, S3, or S4 terminals in the Installer
Setup at the thermostat.
Do not install the thermostat where it can be affected by:
— Drafts or dead spots behind doors and in corners.
— Hot or cold air from ducts.
— Radiant heat from sun or appliances.
— Concealed pipes and chimneys.
— Unheated (uncooled) areas such as an outside wall behind
Installing Wallplate
Fig. 16. Selecting thermostat location.
the thermostat.
68-0311—0312
Fig. 15. Mounting Discharge/Return Air Sensor.
Electrical Hazard.
Can cause electrical shock or equipment damage.
Disconnect power before wiring.
The thermostat can be mounted horizontally on the wall or on a
4 in. x 2 in. (101.6 mm x 50.8 mm) wiring box.
1. Separate wallplate from thermostat.
Fig. 17. Separate wallplate from thermostat (THX9421).
2. Position and level the wallplate (for appearance only).
3. Use a pencil to mark the mounting holes.
Page 13
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
MCR34688
R
C
1324
4. Remove the wallplate from the wall and, if drywall, drill
two 3/16-in. holes in the wall, as marked. For firmer
material such as plaster, drill two 7/32-in. holes. Gently
tap anchors (provided) into the drilled holes until flush
with the wall.
5. Position the wallplate over the holes, pulling wires
through the wiring opening. See Fig. 18.
6. Insert the mounting screws into the holes and tighten.
Fig. 18. Mounting wallplate (THX9421).
Insert Coin Cell Battery in Thermostat
Place coin cell battery in thermostat. Be sure to follow polarity
markings on thermostat. See Fig. 19.
NOTE: Coin cell battery saves time and date during a
power loss.
INSTALLATION WITH TRUEZONE WIRELESS ADAPTER
1. Wire to C and R terminals of the TrueZONE panel or to a
separate 24 volt transformer (not provided). See Fig. 20.
2. Snap thermostat onto wallplate after wiring is complete.
THX9321 Installation
THERMOSTAT WIRED DIRECTLY TO THE HVAC
EQUIPMENT OR ZONE PANEL
1. Refer to “THX9321 Thermostat Wiring Diagrams” begin-
ning on page 141.
2. Snap thermostat onto wallplate after wiring is complete.
INSTALLATION WITH EQUIPMENT INTERFACE MODULE
(EIM)
1. Connect power and common from the EIM to the Rc and
C terminals at the thermostat or use a separate 24 volt
transformer (not provided) to power the thermostat.
2. Snap thermostat onto wallplate after wiring is complete.
NOTE: Note: When the THX9321 thermostat is used with
an EIM, the relays in the thermostat do not function.
INSTALLATION WITH TRUEZONE WIRELESS ADAPTER
1. Connect power and common from the TrueZONE panel
to the Rc and C terminals at the thermostat or use a separate 24 volt transformer (not provided) to power the
thermostat.
2. Snap thermostat onto wallplate after wiring is complete.
NOTE: When the THX9321 thermostat is used with a
TrueZONE Wireless Adapter, the relays in the
thermostat do not function.
Fig. 19. Insert coin cell battery (THX9421)
THX9421 Installation
INSTALLATION WITH EQUIPMENT INTERFACE MODULE
(EIM)
1. Wire to C and R terminals of the EIM or to a separate 24
volt transformer (not provided). See Fig. 20.
2. Snap thermostat onto wallplate after wiring is complete.
Fig. 20. Inserting wires in thermostat terminal screws
(THX9421).
1368-0311—03
Page 14
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
R
C
MCR32938
Mount Thermostat on Wallplate
Align thermostat to wallplate and snap into place. See Fig. 19.
Fig. 21. Mount thermostat (THX9421).
POWER OPTIONAL REDLINK™
ACCESSORIES
Portable Comfort Control
1. Install 3 fresh AA alkaline batteries.
MCR32939
Fig. 23.
Indoor Air Sensor
1. Install 2 fresh AAA alkaline batteries.
1. Install batteries or power the optional RedLINK accesso-
ries.
2. If no RedLINK accessories are used, skip to “Linking
Thermostat to Equipment Interface Module (if used)”
beginning on page 15.
3. If no RedLINK accessories are used and there is no EIM
or TrueZONE Wireless Adapter, skip to “Completing Initial Setup” beginning on page 17.
Outdoor Air Sensor
1. Install 2 fresh AA lithium batteries.
MCR32937
Fig. 22.
Fig. 24.
RedLINK™ Internet Gateway
1. Connect power cord to an electrical outlet not controlled
by a wall switch.
2. Connect ethernet cable to router and the RedLINK Internet Gateway.
M32940
Fig. 25.
68-0311—0314
Page 15
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
THM4000R1000
TrueSTEAM
MCR31476
6
543
2
ON
OFF
1
Next
CONNECT
CONNECTED
TrueSTEAM
1. Wire and power TrueSTEAM.
2. Connect the ABCD terminals between TrueSTEAM and
the THM4000 Wireless Adapter.
3. Adjust the DIP Switches on TrueSTEAM as follows when
using the Wireless Adapter:
• DIP3: UP
• DIP4: UP
• DIP5: DOWN
Fig. 26. Powering TrueSTEAM wireless adapter.
Entry/Exit Remote or Vent Boost Remote
1. Remove the cover.
2. Insert the CR2450 coin cell battery (included) into the
slot at the bottom of the remote. See polarity marking on
the remote.
PERFORMING INITIAL SETUP
Initial setup options define the type of system you are installing:
• Residential or commercial
• Non-zoned or zoned
• Used with or without an Equipment Interface Module
(THM5421)
• Used with or without the TrueZONE Wireless Adapter
(THM4000)
1. Follow prompts on the screen to select the appropriate
options.
Fig. 28.
NOTE: If you are connecting the thermostat to the True-
ZONE Wireless Adapter (THM4000), refer to the
TrueZONE instructions to link the thermostat and
RedLINK accessories.
Linking Thermostat to Equipment
Interface Module (if used)
1. Press and quickly release the CONNECT button on the
EIM. Make sure the Connected light is flashing green.
Fig. 27. Installing Entry/Exit Remote or Vent Boost Remote
MCR33269
battery.
3. The LED will briefly flash green. If it flashes red, battery
is not good.
Fig. 29. EIM CONNECT button.
NOTE: If the Connected light does NOT flash green,
another system may be in the listening mode.
Please exit the listening mode at the other system
and then try again.
• Green flashing: In Listening Mode. System is ready
to add RedLINK devices.
• Green steady: RedLINK devices are communicating.
• Red: RedLINK device(s) not communicating. Check
EIM and RedLINK devices.
1568-0311—03
Page 16
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Next
Next
2. Follow the prompts on the thermostat screen until you
reach the Wireless Setup screen. See Fig. 30.
Fig. 30.
3. While the Connected light is flashing green on the EIM,
press Next on the thermostat. After a short delay, the
screen will display Device Connected.
1. When you see the prompt Do you have RedLINK
accessories to connect? touch Yes or No.
a. If you select No, continue to step 5.
b. If you select Yes, you will be prompted to Press Con-
nect on New Accessories. Continue to step 2.
NOTE: Accessories must be at least 2 feet away from the
thermostat or EIM during the linking process.
2. While the Add Device screen is displayed (listening
mode), press and quickly release the CONNECT button
on each new RedLINK accessory.
NOTE: For locations of CONNECT buttons on
RedLINK accessories, see “Locating the Connect Buttons on RedLINK Accessories” beginning on page 18.
Fig. 31.
4. Press Next, as directed on screen, to link RedLINK
accessories.
Linking RedLINK™ Accessories
Fig. 32. Connect RedLINK accessories.
Fig. 33. Thermostat in listening mode.
3. After a short delay (up to 20 seconds), check the thermo-
stat to confirm the connection of each RedLINK accessory.
Done
Fig. 34. Thermostat in listening mode.
4. Touch Done at the thermostat after all new RedLINK
accessories are connected.
NOTE: The thermostat displays a countdown timer
while in the listening mode. If it detects no activity for 15 minutes, it exits the listening mode.
68-0311—0316
Page 17
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Installer Opons
Done
Wireless Device Manager
Completing Initial Setup
5. Finish the setup by selecting the desired options. Touch
Done after you select the last option you want to change.
See “Installer Options” beginning on page 21 for a full
listing of setup options.
Fig. 35. Scheduling options.
6. The thermostat now displays its Home screen and the
thermostat setup is complete.
3. Enter password (date code) and touch Done. See “Find-
ing Your Password (Date Code) to Access Installer
Options” beginning on page 20 for more information.
Fig. 38.
4. Select Wireless Device Manager.
Fig. 36. Thermostat home screen.
Adding RedLINK Accessories to the
Thermostat
If you want to add RedLINK accessories after the thermostat
has been setup, follow these steps.
1. Touch Menu.
2. Select Installer Options.
Fig. 37.
Fig. 39.
5. Select Add Device to display the Add Device screen. The
thermostat is now in listening mode.
Add Device
Fig. 40.
NOTE: Accessories must be at least 2 feet away from the
thermostat or EIM during the linking process.
1768-0311—03
Page 18
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Done
MCR28847A
NOYES
CONNECT MORE?
M28482
6. Press and quickly release the CONNECT button on each
new RedLINK accessory.
NOTE: For locations of CONNECT buttons on
RedLINK accessories, see “Locating the Connect Buttons on RedLINK Accessories” beginning on page 18.
Fig. 41. Thermostat in listening mode.
7. After a short delay (up to 20 seconds), check thermostat
to confirm the connection of each RedLINK accessory.
8. Touch Done at the thermostat after all new RedLINK
accessories are connected.
Locating the Connect Buttons on
RedLINK Accessories
Wireless Outdoor Sensor
1. Press and quickly release the CONNECT button on the
Wireless Outdoor Sensor. After a short delay (up to 15
seconds), the thermostat will display “Wireless Outdoor
Sensor added.”
Fig. 43. Wireless outdoor sensor connect button.
Portable Comfort Control
1. Press CONNECT on the Portable Comfort Control dis-
play screen.
Fig. 42. Thermostat in listening mode.
NOTE: Thermostat displays a count-down timer while in
the listening mode. If it detects no activity for 15
minutes, it exits listening mode.
CONNECT
WIRELESS SETUP
MCR32942
Fig. 44. Portable Comfort Control connect button.
2. Press DONE on the Portable Comfort Control when it
displays “Connected.”
3. Press “No” at the next screen to save and exit, or press
“Yes” if you need to connect additional thermostats to the
Portable Comfort Control. See Fig. 45.
NOTE: The Portable Comfort Control can control up to 16
thermostats.
Fig. 45. Connect additional thermostats to Portable
Comfort Control.
68-0311—0318
4. Follow the same linking procedure as above to connect
additional thermostats.
Page 19
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Press and hold
the blank space
(or arrow may be
present)
MCR32943
MCR32934
MCR32935
ERROR MESSAGES:
E1 29: Incompatible device cannot be connected.
E1 34: Low RF signal. Move device to a different location and
try again.
E1 38: Make sure the thermostat, EIM, or TrueZONE Wireless
Adapter is in Wireless Setup mode, and the Portable Comfort
Control is at least 2 feet away (600 mm).
NOTE: The linking procedure will time out if there is no
keypress for 30 minutes. To begin again, press
and hold in the lower right corner of the screen
until the display changes (about 3 seconds). See
Fig. 46.
Fig. 46. Restarting the linking process.
TrueSTEAM
1. Press and quickly release the CONNECT button on
THM4000 Wireless Adapter. After a short delay, the
CONNECTED status light will glow steady green.
TrueSTEAM
THM4000R1000
MCRXXXXX
Fig. 48. Connect button on TrueSTEAM wireless adapter.
Wireless Indoor Sensor
1. Press and quickly release the CONNECT button. After a
short delay, the status light (see Fig. 49) will glow green
for 15 seconds. If the status light turns red, the sensor
did not link with the thermostat.
RedLINK Internet Gateway
1. Press and quickly release the button on the bottom of the
Internet Gateway. After a short delay, the RedLINK status light will glow steady green.
Fig. 47. RedLINK Internet Gateway connect button.
NOTE: The Internet Gateway must be registered online
before use at www.mytotalconnectcomfort.com.
Enter the MAC ID and MAC CRC numbers located
on the bottom of the Internet Gateway. For additional information, see instructions provided with
the device.
Fig. 49. Wireless indoor sensor connect button and status
light.
NOTE: In normal operation, the status light remains off.
If it begins flashing red, batteries are low (power
will be depleted after 2–3 weeks).
2. If you are installing more than 1 wireless indoor sensor,
give each sensor a name as you install it. Press Name
Device, as shown in Fig. 50.
Fig. 50.
1968-0311—03
Page 20
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
1324
1324
Password
(Date Code)
Dealer Informaon
OK
3. Type the sensor name and press Done. The sensor
names are used when selecting which sensor to use for
temperature, humidification, and dehumidification control.
Fig. 51.
NOTE: If you link more than 1 wireless indoor sensor,
and forget to name them, you will be prompted
to name each wireless indoor sensor after you
exit wireless setup. See Fig. 52.
NOTE: The thermostat can work with up to 6 Vent Boost
remotes.
Finding Your Password (Date Code)
to Access Installer Options
You will need the thermostat password to:
• Make changes to the Installer Setup.
• Setup Diagnostics.
• Perform an Installer Test.
• View Data Logs.
• Add, remove, rename or view connected RedLINK
accessories.
• Reset the thermostat to Factory Default settings.
The password (Date Code) is located on the back of the
thermostat.
Fig. 52.
Linking Entry/Exit Remote or Vent Boost
Remote
1. Press and quickly release the CONNECT button.
Fig. 53. Connect button and status light on Entry/Exit
2. After a short delay, the status light will glow green for 15
seconds. If the status light turns red, the remote did not
link with the thermostat for the connection process.
NOTE: The thermostat can work with up to 3 Entry/Exit
68-0311—0320
Remote or Vent Boost Remote.
remotes. Each Entry/Exit remote can control up to
16 thermostats.
Fig. 54. Finding thermostat password.
The password (Date Code) can also be found by following
these steps:
1. Touch Menu.
2. Select Dealer Information.
Fig. 55. Finding thermostat password.
Page 21
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Installer Options
The following options are available when you access Installer
Options. For more information on each, press Help on the
thermostat or see Table 3.
Fig. 56. Installer Options screen.
Table 3. Installer Options.
Making Changes to Installer Setup
Follow these steps to set system options after initial
installation.
NOTE: Use a USB device to save set up time. See “USB
Port” beginning on page 119 for more information.
1. Touch Menu.
2. Select Installer Options.
Installer Opons
Fig. 57.
3. Enter password (Date Code) and touch Done. See “Find-
ing Your Password (Date Code) to Access Installer
Options” beginning on page 20 for more information.
Menu ItemDescription
Create SetupPress CREATE SETUP to set all system
settings one by one.
View/Edit
Current Setup
Set Up
Diagnostics
Installer TestPress INSTALLER TEST to quickly
Data LogsPress DATA LOGS to view the Alerts Log,
Wireless Device
Manager
Advanced
Options
Press VIEW/EDIT CURRENT SETUP to
select a specific function and make quick
changes
Press SET UP DIAGNOSTICS to set up
and test Delta T diagnostics.
determine if the heat, cool, fan and
thermostat are operating properly. Minimum
off timers are ignored during the test
User Interactions Log, and Performance
Logs.
Press WIRELESS DEVICE MANAGER to
add, remove, rename, or view the
connected wireless accessories.
Press ADVANCED OPTIONS to setup the
thermostat using a USB device or to restore
the thermostat to the factory default
settings.
NOTE: If the THX9321 has been setup
WITHOUT an Equipment Interface Module
or the TrueZONE Wireless Adapter and you
would like to add one, you must reset the
thermostat back to factory defaults.
Done
Fig. 58.
4. Select Create Setup.
NOTE: You can use the thermostat USB port to download
all Installer Setup settings, including your company name and contact information. You can
upload this data to each thermostat you install, to
save time.
Fig. 59.
5. Follow prompts on the screen to select the desired setup
options. See Table 4 for Installer Setup options.
2168-0311—03
Page 22
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table.
ISU
Number
1000Language
1010Application
1020Zone Number
1030Device Name
1030Display on Home
1040Scheduling Options
1050Temperature
Installer Setup
NameSettingsDefault
English
Français
Español
Residential
Commercial
1-16
[Enter Device Name]
No
Screen
Indication Scale
Yes
(select check box)
Non-Programmable
Programmable
Fahrenheit
Celsius
EnglishBothNo
ResidentialBothNo
1BothNoThis ISU is only displayed on a thermostat
ThermostatBothNoThe Portable Comfort Control remote and
NoCommercial NoThermostat location (name) can be
Programmable BothNo
FahrenheitBothNo
Residential,
Commercial
or Both
Requires
EIMNotes
that is controlling a zone panel through the
THM4000 Wireless Adapter.
Web Interface displays the name of the
thermostat that you enter on this screen.
displayed on the home screen. This feature
is typically used when multiple
thermostat's are mounted in a manager's
office or equipment room. This allows you
to quickly identify which thermostat is in
control of a specific zone or area.
68-0311—0322
Page 23
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
NameSettingsDefault
1060Outdoor Air Sensor
2000Heating System
Type
No
Yes
Conventional Forced Air Heat
Heat Pump
Radiant Heat
Other
None (Cool Only)
Residential,
Commercial
or Both
Requires
EIMNotes
NoBothNoThis ISU automatically defaults to Yes
when a Wireless Outdoor Sensor is
connected.
An Outdoor Sensor is required to set the
following ISUs:
ISU 3120 Outdoor Temperature Lockouts
(Compressor Lockout and Backup Heat
Lockout)
ISU 4050 Outdoor Temperature used with
Minimum Heat Recovery Ramp Rate
ISU 4060 Outdoor Temperature used with
Maximum Heat Recovery Ramp Rate
ISU 4070 Outdoor Temperature used with
Minimum Cool Recovery Ramp Rate
ISU 4080 Outdoor Temperature used with
Maximum Cool Recovery Ramp Rate
ISU 8050 Humidification - Window
Protection
ISU 10130 Ventilation Low Temperature
Lockout
ISU 10130 Ventilation High Temperature
Lockout
ISU 10130 Ventilation High Dew Point
Lockout (requires Wireless Outdoor
Sensor)
ISU 13070 Allow Heat Delta T Diagnostics
when Outdoor Temperature is [Out. Temp.
Range]
ISU 13080 Allow Heat Delta T Diagnostics
when Outdoor Humidity is [Out. Humidity
Range]
ISU 13110 Allow Backup Heat Delta T Diag.
when Outdoor Temperature is [Out. Temp.
Range]
ISU 13120 Allow Backup Heat Delta T
Diagnostics when Outdoor Humidity is
[Out. Humidity Range]
ISU 13150 Allow Cool Delta T Diagnostics
when Outdoor Temperature is [Out. Temp.
Range]
ISU 13160 Allow Cool Delta T Diagnostics
when Outdoor Temperature is [Out.
Humidity Range]
Conventional
BothNo
Forced Air Heat
2368-0311—03
Page 24
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
NameSettingsDefault
2010Heating Equipment
Type
2030What Terminals are
Wired to Radiant
Heat?
Conventional Forced Air Heat:
Standard Efficiency Gas Forced Air
High Efficiency Gas Forced Air
Oil Forced Air
Electric Forced Air
Hot Water Fan Coil
Other
Heat Pump:
Air to Air Heat Pump
Geothermal Heat Pump
Geothermal Radiant Heat
Radiant Heat:
Hot Water Radiant Heat
Geothermal Radiant Heat
Steam
Other
Other:
Gravity
Other
None
U1
U2
U3
Default varies
based on
previous
selections
Default varies
based on
previous
selections
Residential,
Commercial
or Both
Requires
EIMNotes
BothNoCycle Rate and Fan Operation automatically
default to the correct settings based on the
equipment type selected.
This ISU is not displayed when ISU 2000
Heating System Type is set to None (Cool Only).
See “Geothermal Radiant Heat” beginning
on page 100.
BothNoThis ISU is only displayed when ISU 2010
Heating Equipment Type is Geothermal Radiant Heat.
Geothermal Radiant Heat must be wired to
a universal terminal (U1, U2, or U3).
2040What Terminals are
Wired to Radiant
Heat - Stage 2?
None
U1
U2
U3
Default varies
based on
previous
selections
U1, U2 and U3 are normally open dry
contacts when configured for a stage of
Heat. U1, U2 and U3 require power from
the system transformer or a separate
transformer.
U3 is only available on the Equipment
Interface Module (EIM).
BothNoThis ISU is only displayed when ISU 2010
Heating Equipment Type is Geothermal Radiant Heat.
Geothermal Radiant Heat must be wired to
a universal terminal (U1, U2, or U3).
U1, U2 and U3 are normally open dry
contacts when configured for a stage of
Heat. U1, U2 and U3 require power from
the system transformer or a separate
transformer.
U3 is only available on the Equipment
Interface Module (EIM).
68-0311—0324
Page 25
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
NameSettingsDefault
2050Geothermal Forced
Air System
2060Reversing Valve
O/B
2070Cool Stages /
Compressor
Stages
None
Used for Cooling Only
Used for Heating and Cooling
O (O/B on Cool)
B (O/B on Heat)
1-4
Residential,
Used for
Heating and
Cooling
Commercial
or Both
BothNoThis thermostat has the capability of
Requires
EIMNotes
controlling Geothermal Radiant Heat,
Geothermal Forced Air and Backup Heat.
If this thermostat is not controlling the
Geothermal Forced Air System, select
None. This setting is typically used if the
thermostat is only controlling Geothermal
Radiant Heat.
If this thermostat is using the Geothermal
Forced Air System for cooling and not for
heating, select Used for Cooling Only.
If this thermostat is using the Geothermal
Forced Air System for both heating and
cooling, select Used for Heating and Cooling.
O/B on CoolBothNoOnly displayed if the equipment type is Air
to Air Heat Pump, Geothermal Heat Pump
or Geothermal Radiant Heat.
1 if ISU 1010 is
Residential
BothNoConventional:
Cool Stage 3 and 4 are only available if ISU
1010 is Commercial.
2 if ISU 1010 is
Commercial
Cool Stage 3 and 4 must be wired to a
universal terminal (U1, U2 or U3).
2020,
2070
Heat Stages /
Backup Heat
Stages
2080What Terminals are
Wired to Cool Stage 3?
1 - 3
None
U1
U2
U3
Default is 1
stage if ISU
1010
Application is
Residential
Default is 2
stages if ISU
1010
Application is
Commercial
Default varies
based on
previous
selections
Heat Pumps:
Maximum of 2 Compressor Stages for heat
pump systems.
BothNoMaximum of 3 Heat Stages for
conventional systems.
Maximum of 2 Backup Heat Stages for
systems with more than 1 heating
equipment type.
Commercial NoCool Stage 3 is only available if ISU 1010 is
Commercial.
Cool Stage 3 must be wired to a universal
terminal (U1, U2 or U3).
U1, U2 and U3 are normally open dry
contacts when configured for a stage of
Cool. U1, U2 and U3 require power from a
system transformer or a separate
transformer.
U3 is only available on the Equipment
Interface Module (EIM).
2568-0311—03
Page 26
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
NameSettingsDefault
2090What Terminals are
Wired to Cool Stage 4?
2100What Terminals are
Wired to Heat Stage 3?
2110Fan Operation in
Heat
None
U1
U2
U3
None
U1
U2
U3
No Fan
Equipment Controls Fan
Thermostat Controls Fan
Default varies
based on
previous
selections
Default varies
based on
previous
selections
Thermostat
Controls Fan
Residential,
Commercial
or Both
Requires
EIMNotes
Commercial NoCool Stage 4 is only available if ISU 1010 is
Commercial.
Cool Stage 4 must be wired to a universal
terminal (U1, U2 or U3).
U1, U2 and U3 are normally open dry
contacts when configured for a stage of
Cool. U1, U2 and U3 require power from a
system transformer or a separate
transformer.
U3 is only available on the Equipment
Interface Module (EIM).
BothNoTHX9321 Thermostat Only:
This ISU is only displayed on the THX9321
thermostat when it is wired directly to the
equipment (Equipment Interface Module is
NOT used).
Heat Stage 3 must be wired to a universal
terminal (U1 or U2).
U1 and U2 are normally open dry contacts
when configured for a stage of Heat. U1
and U2 require power from a system
transformer or a separate transformer.
BothNoThis ISU is only displayed when ISU 2010
Heating Equipment Type is Electric Forced Air, Hot Water Fan Coil or Other.
The thermostat automatically defaults to
Equipment Controls Fan when ISU 2010
Heating Equipment Type is Standard
Efficiency Gas Forced Air, High Efficiency
Gas Forced Air or Oil Forced Air.
2120Backup Heat Type
68-0311—0326
None
Standard Efficiency Gas Forced Air
High Efficiency Gas Forced Air
Oil Forced Air
Electric Forced Air
Hot Water Fan Coil
Hot Water Radiant Heat
Other
NoneBothNoThis ISU is only displayed when ISU 2010
No Fan is only displayed when ISU 2010
Heating Equipment Type is Other.
Heating Equipment Type is Hot Water
Radiant Heat, Steam, Hot Water Fan Coil,
Electric Forced Air or Other.
The list of Backup Heat Types will vary
based on the type of primary heat selected
at ISU 2010 Heating Equipment Type.
When ISU 2010 Heating Equipment Type is Hot Water Radiant Heat, the thermostat
keeps the Hot Water Radiant Heat on when
it calls for Backup Heat.
When ISU 2010 Heating Equipment Type is
Steam, the thermostat keeps the Steam
Heat on when it calls for Backup Heat.
When ISU 2010 Heating Equipment Type is
Hot Water Fan Coil, Electric Forced Air or
Other, you can select how the backup
operates. See ISU 2150 Backup Heat
Operation.
Page 27
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
NameSettingsDefault
2130Backup Heat
Stages
2140What Terminals are
Wired to Backup
Heat?
2150Backup Heat
Operation
0 - 2
None
U1
U2
NOT Allowed to Run with Primary
Heat
Allowed to Run with Primary Heat
Residential,
Commercial
or Both
Requires
EIMNotes
1BothNoThis ISU is only displayed when a backup
heat source is selected at ISU 2120 Backup
Heat Type.
Maximum of 2 Backup Heat stages.
Default varies
based on
previous
selections
BothNoTHX9321 Thermostat Only:
This ISU is only displayed on the THX9321
thermostat when it is wired directly to the
equipment (Equipment Interface Module is
NOT used).
The thermostat can support up to 3
conventional heat stages. When there are a
total of 3 conventional heat stages, the last
stage of heat must be wired to U1 or U2.
U1 and U2 are normally open dry contacts
when configured for a stage of Heat. U1
and U2 require power from a system
transformer or a separate transformer.
NOT allowed to
run with
Primary Heat
BothNoThis ISU is only displayed when ISU 2010
Heating Equipment Type is Hot Water Fan
Coil, Electric Forced Air or Other.
When ISU 2010 Heating Equipment Type is
Hot Water Fan Coil, Electric Forced Air or
Other, you can select how the Backup Heat
operates. The thermostat can be setup to
keep the primary heat source on when it
calls for Backup Heat or the thermostat can
be setup to turn off the primary heat source
when it calls for Backup Heat.
2160Backup Heat Fan
Operation
No Fan
Equipment Controls Fan
Thermostat Controls Fan
Thermostat
Controls Fan
When ISU 2010 Heating Equipment Type is
Hot Water Radiant Heat, the thermostat
keeps the Hot Water Radiant Heat on when
it calls for Backup Heat.
When ISU 2010 Heating Equipment Type is
Steam, the thermostat keeps the Steam
Heat on when it calls for Backup Heat.
BothNoThis ISU is only displayed for conventional
systems when ISU 2120 Backup Heat Type
is Electric Forced Air, Hot Water Fan Coil
or Other.
Backup Heat Fan Operation automatically
defaults to Equipment Controls Fan when
ISU 2120 Backup Heat Type is Standard
Efficiency Gas Forced Air, High Efficiency
Gas Forced Air or Oil Forced Air.
No Fan is only displayed when ISU 2120
Backup Heat Typeis Other.
2768-0311—03
Page 28
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
NameSettingsDefault
2170What Terminals are
Wired to Backup
Heat - Stage 2?
2180Backup Heat Type
2190External Fossil Fuel
Kit
2200Backup Heat
Operation
None
U1
U2
Electric Forced Air
Standard Efficiency Gas Forced Air
High Efficiency Gas Forced Air
Oil Forced Air
Hot Water Fan Coil
Hot Water Radiant Heat
Other
This ISU is only displayed on the THX9321
thermostat when it is wired directly to the
equipment (Equipment Interface Module is
NOT used).
The thermostat can support up to 2 backup
heat stages for heat pump applications.
When there are 2 backup heat stages,
backup heat stage 2 must be wired to U1 or
U2.
U1 and U2 are normally open dry contacts
when configured for a stage of Heat. U1
and U2 require power from a system
transformer or a separate transformer.
BothNoThis ISU is only displayed when ISU 2010
Heating Equipment Type is Air to Air Heat
Pump, Geothermal Heat Pump or
Geothermal Radiant Heat and there is at
least one stage of backup heat.
See “Heat Pump and Backup Heat
Operation” beginning on page 100.
BothNoThis ISU is only displayed when ISU 2010
Heating Equipment Type is Air to Air Heat
Pump, Geothermal Heat Pump or
Geothermal Radiant Heat and ISU 2180 Backup Heat Type is Standard Efficiency
Gas Forced Air, High Efficiency Gas
Forced Air or Oil Forced Air.
BothNoThis ISU is only displayed when ISU 2010
Heating Equipment Type is Air to Air Heat
Pump, Geothermal Heat Pump or
Geothermal Radiant Heat andISU 2180 Backup Heat Type is Hot Water Fan Coil or
Other.
68-0311—0328
Not Allowed to Run with Heat Pump: The
thermostat turns off the heat pump when it
calls for backup heat.
Allowed to Run with Heat Pump: The
thermostat keeps the heat pump on when it
calls for backup heat.
Page 29
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
NameSettingsDefault
2210Backup Heat Fan
Operation
2220A-L/A Terminal
Setup
No Fan
Equipment Controls Fan
Thermostat Controls Fan
None
Time Of Day
Economizer
Heat Pump Failure Indication
Residential,
Default varies
based on
Commercial
or Both
BothNoThis ISU is only displayed for heat pumps
Requires
EIMNotes
when ISU 2180 Backup Heat Type is Other.
previous
selections
Backup Heat Fan Operation:
Electric Forced Air: Thermostat Controls
Fan
Standard Efficiency Gas Forced Air:
Equipment Controls Fan
High Efficiency Gas Forced Air: Equipment
Controls Fan
Oil Forced Air: Equipment Controls Fan
Hot Water Fan Coil: Thermostat Controls
Fan
Hot Water Radiant Heat: Not Applicable
NoneCommercial NoThis ISU is only displayed when ISU 1010
Application is Commercial.
Note: When the thermostat is setup for
Residential, the L/A terminal operates as
described under “Heat Pump Failure
Indication.” The L/A terminal requires no
setup for residential applications.
None: The A-L/A terminal is not used.
Time of Day: The A-L/A terminal is
energized during Occupied periods and
when the user overrides the temperature.
The terminal is de-energized during
Unoccupied periods and in Standby mode.
Economizer: The thermostat controls an
economizer module to provide ventilation
during Occupied periods and free cooling
when outdoor conditions are favorable. The
A-L/A terminal is energized during
Occupied periods and during a call for
cooling in Unoccupied periods. See
“Economizer and Time of Day (TOD)
Operation” beginning on page 126.
Notes: The economizer module determines
when outdoor conditions are favorable for
free cooling. Delta T Diagnostics is not
available when the thermostat is setup for
an Economizer.
Heat Pump Failure Indication: When 24
volts is detected on the L/A terminal
(compressor monitor), the thermostat
displays a message to alert the user when
the heat pump requires service. The L/A
terminal sends a continuous output to a
zone panel when the thermostat is set to
Emergency Heat mode. The zone panel will
not turn on the heat pump when a zone is
set to Emergency Heat mode.
2968-0311—03
Page 30
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
cooling as needed to maintain the desired
indoor temperature.
Automatic: The user has the option to
select Auto for the system setting. In Auto
mode, the thermostat controls heating and
cooling equipment as needed to maintain
the desired indoor temperature.
3° FBothNoThis ISU is only displayed when ISU 3000
is set to Automatic.
Deadband is the minimum separation
between heat and cool settings when the
thermostat is setup for Auto Changeover.
For example, if the deadband is set to 3° F
and the cool setpoint is 75° F, the warmest
heat setpoint allowed would be 72° F. If the
heat setpoint is adjusted above 72° F, it will
automatically adjust the cooling setpoint
higher to maintain the 3° F deadband.
When ISU 9070 (Dehumidification - Over
Cooling Limit) or ISU 9100 (High Humidity
Comfort Reset Setting) is set to 1, 2, 3, 4 or
5° F, the thermostat will not show the full
Deadband range. For example, if you set a
Deadband of 3° F and an Over Cooling
Limit of 2° F, the minimum Deadband that
you can select will be 5 F. This prevents the
heating system from turning on when the
thermostat over cools to reach the
dehumidification setting.
Basic Options BothNoBasic Options: The Installer Setup displays
basic temperature control options which
include Backup Heat Differential, Backup
Heat Upstage Timer and Outdoor
Temperature Lockouts. Note: Outdoor
Temperature Lockouts only apply to Heat
Pump applications.
68-0311—0330
Advanced Options: The Installer Setup
displays both Basic and Advanced Options.
Advanced temperature control options
include Finish With High Cool Stage, Finish
With High Heat Stage, Temperature
Differential settings between all stages and
Cycle Rate settings per stage.
Advanced Options+PID Settings: The
Installer Setup displays both Basic and
Advanced Options including PID settings
which allow you to adjust the integral,
derivative and throttling range.
Page 31
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
NameSettingsDefault
3020Finish With High
Cool Stage
3021Finish With High
Heat Stage
3030Staging Control -
Cool Differential
Stage 2
No
Yes
No
Yes
Comfort
1.0° F to 3.5° F from setpoint (in
0.5° F increments)
Residential,
Commercial
or Both
Requires
EIMNotes
NoBothNoISU 3010 Temperature Control Options
must be set to Advanced to view or adjust
Finish With High Cool Stage.
This ISU is only displayed when the
thermostat is set for 2 or more cool stages.
When set to Yes, this feature keeps the
high stage of the cooling equipment
running until the desired setpoint is
reached.
NoBothNoISU 3010 Temperature Control Options
must be set to Advanced to view or adjust
Finish With High Heat Stage.
This ISU is only displayed when the
thermostat is set for 2 or more heat stages.
When set to Yes, this feature keeps the
high stage of the heating equipment
running until the desired setpoint is
reached.
ComfortBothNoISU 3010 Temperature Control Options
must be set to Advanced to view or adjust
this ISU.
3030Staging Control -
Cool Differential
Stage 3
Comfort
1.0°F - 4.0°F from setpoint (in
0.5° F increments)
This ISU is only displayed when the
thermostat is set to 2 cool stages.
The indoor temperature must rise to the
selected differential setting before the
thermostat turns on the stage of cooling.
For example, if stage 2 is set to 2° F (1.0°
C), the indoor temperature must be 2° F
(1.0° C) away from the setpoint before
stage 2 turns on. When set to Comfort, the
thermostat uses the stage of cooling as
needed to keep the indoor temperature
within 1° F (0.5° C) degree of the setpoint.
ComfortCommercial NoISU 3010 Temperature Control Options
must be set to Advanced to view or adjust
this ISU.
This ISU is only displayed when the
thermostat is set to 3 cool stages.
The indoor temperature must rise to the
selected differential setting before the
thermostat turns on the stage of cooling.
For example, if stage 3 is set to 2° F (1.0°
C), the indoor temperature must be 2° F
(1.0° C) away from the setpoint before
stage 3 turns on. When set to Comfort, the
thermostat uses the stage of cooling as
needed to keep the indoor temperature
within 1° F (0.5° C) degree of the setpoint.
3168-0311—03
Page 32
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
NameSettingsDefault
3030Staging Control -
Cool Differential
Stage 4
3040Staging Control -
Radiant Heat
Differential Stage 2
Comfort
1.0° F to 4.5° F from setpoint (in
0.5° F increments)
Comfort
1.0° F to 3.5° F from setpoint (in
0.5° F increments)
Residential,
Commercial
or Both
Requires
EIMNotes
ComfortCommercial NoISU 3010 Temperature Control Options
must be set to Advanced to view or adjust
this ISU.
This ISU is only displayed when the
thermostat is set to 4 cool stages.
The indoor temperature must rise to the
selected differential setting before the
thermostat turns on the stage of cooling.
For example, if stage 4 is set to 2° F (1.0°
C), the indoor temperature must be 2° F
(1.0° C) away from the setpoint before
stage 4 turns on. When set to Comfort, the
thermostat uses the stage of cooling as
needed to keep the indoor temperature
within 1° F (0.5° C) degree of the setpoint.
ComfortBothNoISU 3010 Temperature Control Options
must be set to Advanced to view or adjust
this ISU.
This ISU is only displayed if ISU 2010
Heating Equipment Type is Geothermal Radiant Heat and there are 2 radiant heat
stages.
3050Staging Control -
Heat Differential
Stage 2
Note: Depending
on the application,
the text displayed
on the screen may
show the specific
heating equipment
type
Comfort
1.0° F to 3.5° F from setpoint (in
0.5° F increments)
The indoor temperature must drop to the
selected differential setting before the
thermostat will turn on the stage of
heating. For example, if stage 2 is set to 2°
F (1.0° C), the indoor temperature must be
2° F (1.0° C) away from the setpoint before
stage 2 turns on. When set to Comfort, the
thermostat will use the stage of heating as
needed to keep the indoor temperature
within 1° F (0.5° C) degree of the setpoint.
ComfortBothNoISU 3010 Temperature Control Options
must be set to Advanced to view or adjust
this ISU.
This ISU is only displayed for conventional
systems that have 2 heat stages.
The indoor temperature must drop to the
selected differential setting before the
thermostat will turn on the stage of
heating. For example, if stage 2 is set to 2°
F (1.0° C), the indoor temperature must be
2° F (1.0° C) away from the setpoint before
stage 2 turns on. When set to Comfort, the
thermostat will use the stage of heating as
needed to keep the indoor temperature
within 1° F (0.5° C) degree of the setpoint.
68-0311—0332
Page 33
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
NameSettingsDefault
3050Staging Control -
Heat Differential
Stage 3
Note: Depending
on the application,
the text displayed
on the screen may
show the specific
heating equipment
type
3060Staging Control -
Compressor Heat
Differential Stage 1
Comfort
1.0° F to 4.0° F from setpoint (in
0.5° F increments)
Comfort
1.0° F to 4.0° F from setpoint (in
0.5° F increments)
Residential,
Commercial
or Both
Requires
EIMNotes
ComfortBothNoISU 3010 Temperature Control Options
must be set to Advanced to view or adjust
this ISU.
This ISU is only displayed for conventional
systems that have 3 heat stages.
The indoor temperature must drop to the
selected differential setting before the
thermostat will turn on the stage of
heating. For example, if stage 3 is set to 2°
F (1.0° C), the indoor temperature must be
2° F (1.0° C) away from the setpoint before
stage 3 turns on. When set to Comfort, the
thermostat will use the stage of heating as
needed to keep the indoor temperature
within 1° F (0.5° C) degree of the setpoint.
ComfortBothNoISU 3010 Temperature Control Options
must be set to Advanced to view or adjust
this ISU.
This ISU is only displayed if ISU 2010
Heating Equipment Type is Geothermal
Radiant Heat and ISU 2050 Geothermal
Forced Air System is set to Used for
Heating and Cooling.
3060Staging Control -
Compressor Heat
Differential Stage 2
Comfort
1.0° F to 4.5° F from setpoint (in
0.5° F increments)
The indoor temperature must drop to the
selected differential setting before the
thermostat will turn on the stage of
heating. For example, if stage 1 is set to 2°
F (1.0° C), the indoor temperature must be
2° F (1.0° C) away from the setpoint before
stage 1 turns on. When set to Comfort, the
thermostat will use the stage of heating as
needed to keep the indoor temperature
within 1° F (0.5° C) degree of the setpoint.
ComfortBothNoISU 3010 Temperature Control Options
must be set to Advanced to view or adjust
this ISU.
This ISU is only displayed if ISU 2010
Heating Equipment Type is Air to Air Heat
Pump, Geothermal Heat Pump or
Geothermal Radiant Heat and there are 2
compressor stages.
The indoor temperature must drop to the
selected differential setting before the
thermostat will turn on the stage of
heating. For example, if stage 2 is set to 2°
F (1.0° C), the indoor temperature must be
2° F (1.0° C) away from the setpoint before
stage 2 turns on. When set to Comfort, the
thermostat will use the stage of heating as
needed to keep the indoor temperature
within 1° F (0.5° C) degree of the setpoint.
3368-0311—03
Page 34
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
3080,
3090
Installer Setup
NameSettingsDefault
Staging Control Backup Heat
Differential Stage 1
Note: “Stage 1" is
not displayed if
there is only 1
stage of Backup
Heat.
ComfortBothNoA backup heat differential can be set on any
system that has more than one heating
equipment type.
See “Backup Heat Differential (Droop)”
beginning on page 98.
The Comfort setting is only available on
systems when the Backup Heat Type is
Allowed to Run with the Primary Heat (Heat
Pump). For example, Heat Pumps with
Electric Forced Air Backup Heat.
The Comfort setting is NOT available for
Dual Fuel systems. For example, Heat
Pumps with Gas Forced Air.
ComfortBothNoISU 3010 Temperature Control Options
must be set to Advanced to view or adjust
Backup Heat Differential Stage 2.
This ISU is only displayed if there are 2
backup heat stages.
The indoor temperature must drop to the
selected differential setting before the
thermostat will turn on backup heat stage
2. For example, if backup heat stage 2 is set
to 2° F (1.0° C), the indoor temperature
must be 2° F (1.0° C) away from the
setpoint before backup heat stage 2 turns
on. When set to Comfort, the thermostat
will use backup heat stage 2 as needed to
keep the indoor temperature within 1° F
(0.5° C) degree of the setpoint.
OffBothNoThe Backup Heat Upstage Timer starts
when the highest stage of the previous
heating equipment type turns on. Backup
heat will be used (if needed) when the timer
expires. See “Backup Heat Upstage Timer”
beginning on page 99.
68-0311—0334
This ISU is only displayed when Backup
Heat Differential Stage 1 is set to 2 F or
higher (ISU 3080, 3090).
Page 35
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Installer Setup
Number
3120Outdoor
Temperature
Lockouts:
Compressor
Lockout / Balance
Point
3120Outdoor
Temperature
Lockouts:
NameSettingsDefault
Off
5° F to 60° F (in 5° F increments)
Off
(See Notes)
Off
5° F to 65° F (in 5° F increments)
OffBothNoISU 3120 Backup Heat Outdoor
Residential,
Commercial
or Both
Requires
EIMNotes
BothNoISU 3120 Compressor Lockout / Balance
Point requires an outdoor sensor.
Default is 40 F if ISU 2010 Heating
Equipment Type is Air to Air Heat Pump
and ISU 2180 Backup Type is gas or oil
forced air.
Default is Off if ISU 2010 Heating
Equipment Type is Air to Air Heat Pump
and ISU 2180 Backup Type is electric
forced air.
Default is Off if ISU 2010 Heating
Equipment Type is Geothermal Heat Pump
or Geothermal Radiant Heat.
Compressor Lockout / Balance Point is
optional for any type of heat pump (Air to
Air Heat Pump, Geothermal Heat Pump or
Geothermal Radiant Heat).
See “Heat pump with outdoor temperature
lockouts” beginning on page 100.
Temperature Lockout requires an outdoor
sensor.
Backup Heat
Lockout
3130Radiant Heat
Cycles Per Hour Stage 1
Note: “Stage 1" is
not displayed if
there is only 1
stage of Radiant
Heat.
1 to 12 CPH
This ISU is only displayed if ISU 2010
Heating Equipment Type is Air to Air Heat
Pump, Geothermal Heat Pump or
Geothermal Radiant Heat and ISU 2190
External fossil fuel kit is set to Thermostat
Controls Backup Heat.
See “Heat pump with outdoor temperature
lockouts” beginning on page 100.
3BothNoISU 3010 Temperature Control Options
must be set to Advanced to view or adjust
cycle rate.
This ISU is only displayed when ISU 2010
Heating Equipment Type is Geothermal
Radiant Heat.
The thermostat automatically defaults to
the recommended setting for Geothermal
Radiant Heat (3 CPH).
Cycle rate limits the maximum number of
times the system can cycle in a 1 hour
period measured at a 50% load. For
example, when set to 3 CPH, at a 50% load,
the most the system will cycle is 3 times
per hour (10 minutes on, 10 minutes off).
The system cycles less often when load
conditions are less than or greater than a
50% load.
3568-0311—03
Page 36
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
NameSettingsDefault
3130Radiant Heat
Cycles Per Hour Stage 2
3140Cool / Compressor
Cycles Per Hour Stage 1
Note: “Stage 1" is
not displayed if
there is only 1
stage.
3140Cool / Compressor
Cycles Per Hour Stage 2
1 to 12 CPH
1 to 6 CPH
1 to 6 CPH
Residential,
Commercial
or Both
Requires
EIMNotes
3BothNoISU 3010 Temperature Control Options
must be set to Advanced to view or adjust
cycle rate.
This ISU is only displayed when ISU 2010
Heating Equipment Type is Geothermal Radiant Heat.
The thermostat automatically defaults to
the recommended setting for Geothermal
Radiant Heat (3 CPH).
Cycle rate limits the maximum number of
times the system can cycle in a 1 hour
period measured at a 50% load. For
example, when set to 3 CPH, at a 50% load,
the most the system will cycle is 3 times
per hour (10 minutes on, 10 minutes off).
The system cycles less often when load
conditions are less than or greater than a
50% load.
3BothNoISU 3010 Temperature Control Options
must be set to Advanced to view or adjust
cycle rate.
This ISU is only displayed when ISU 2070
Cool / Compressor Stages is set to 1 stage.
Cycle rate limits the maximum number of
times the system can cycle in a 1 hour
period measured at a 50% load. For
example, when set to 3 CPH, at a 50% load,
the most the system will cycle is 3 times
per hour (10 minutes on, 10 minutes off).
The system cycles less often when load
conditions are less than or greater than a
50% load.
3BothNoISU 3010 Temperature Control Options
must be set to Advanced to view or adjust
cycle rate.
68-0311—0336
This ISU is only displayed when ISU 2070
Cool / Compressor Stages is set to 2
stages.
Cycle rate limits the maximum number of
times the system can cycle in a 1 hour
period measured at a 50% load. For
example, when set to 3 CPH, at a 50% load,
the most the system will cycle is 3 times
per hour (10 minutes on, 10 minutes off).
The system cycles less often when load
conditions are less than or greater than a
50% load.
Page 37
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
NameSettingsDefault
3140Cool Cycles Per
Hour - Stage 3
3140Cool Cycles Per
Hour - Stage 4
1 to 6 CPH
1 to 6 CPH
Residential,
Commercial
or Both
Requires
EIMNotes
3Commercial NoISU 3010 Temperature Control Options
must be set to Advanced to view or adjust
cycle rate.
This ISU is only displayed when ISU 1010
Application is set to Commercial and ISU
2070 Cool Stages is set to 3 stages.
Cycle rate limits the maximum number of
times the system can cycle in a 1 hour
period measured at a 50% load. For
example, when set to 3 CPH, at a 50% load,
the most the system will cycle is 3 times
per hour (10 minutes on, 10 minutes off).
The system cycles less often when load
conditions are less than or greater than a
50% load.
3Commercial NoISU 3010 Temperature Control Options
must be set to Advanced to view or adjust
cycle rate.
This ISU is only displayed when ISU 1010
Application is set to Commercial and ISU
2070 Cool Stages is set to 4 stages.
Cycle rate limits the maximum number of
times the system can cycle in a 1 hour
period measured at a 50% load. For
example, when set to 3 CPH, at a 50% load,
the most the system will cycle is 3 times
per hour (10 minutes on, 10 minutes off).
The system cycles less often when load
conditions are less than or greater than a
50% load.
3768-0311—03
Page 38
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
NameSettingsDefault
3150Heat Cycles Per
Hour - Stage 1
Note: Depending
on the application,
the text displayed
on the screen may
show the specific
heating equipment
type. “Stage 1" is
not displayed if
there is only 1
stage.
3150Heat Cycles Per
Hour - Stage 2
Note: Depending
on the application,
the text displayed
on the screen may
show the specific
heating equipment
type.
1 to 12 CPH
1 to 12 CPH
Default varies
based on
heating
equipment type
selected
Default varies
based on
heating
equipment type
selected
Residential,
Commercial
or Both
Requires
EIMNotes
BothNoISU 3010 Temperature Control Options
must be set to Advanced to view or adjust
cycle rate.
This ISU is only displayed when ISU 2070
Heat Stages is set to 1 stage.
Cycle rate limits the maximum number of
times the system can cycle in a 1 hour
period measured at a 50% load. For
example, when set to 3 CPH, at a 50% load,
the most the system will cycle is 3 times
per hour (10 minutes on, 10 minutes off).
The system cycles less often when load
conditions are less than or greater than a
50% load. The thermostat automatically
defaults to the recommended cycle rate
based on the heating equipment type that is
used. You can change the cycle rate as
needed. Defaults for commonly used
systems are shown below.
Standard Efficiency Gas Forced Air = 5 CPH
High Efficiency Gas Forced Air = 3 CPH
Oil Forced Air = 5 CPH
Electric Forced Air = 9 CPH
Hot Water Fan Coil = 3 CPH
Hot Water Radiant Heat = 3 CPH
Geothermal Radiant Heat = 3 CPH
Steam = 1 CPH
Gravity = 1 CPH
BothNoISU 3010 Temperature Control Options
must be set to Advanced to view or adjust
cycle rate.
This ISU is only displayed when ISU 2070
Heat Stages is set to 2 stages.
Cycle rate limits the maximum number of
times the system can cycle in a 1 hour
period measured at a 50% load. For
example, when set to 3 CPH, at a 50% load,
the most the system will cycle is 3 times
per hour (10 minutes on, 10 minutes off).
The system cycles less often when load
conditions are less than or greater than a
50% load. The thermostat automatically
defaults to the recommended cycle rate
based on the heating equipment type that is
used. You can change the cycle rate as
needed. Defaults for commonly used
systems are shown below.
68-0311—0338
Standard Efficiency Gas Forced Air = 5 CPH
High Efficiency Gas Forced Air = 3 CPH
Oil Forced Air = 5 CPH
Electric Forced Air = 9 CPH
Hot Water Fan Coil = 3 CPH
Hot Water Radiant Heat = 3 CPH
Geothermal Radiant Heat = 3 CPH
Steam = 1 CPH
Gravity = 1 CPH
Page 39
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
NameSettingsDefault
3150Heat Cycles Per
Hour - Stage 3
Note: Depending
on the application,
the text displayed
on the screen may
show the specific
heating equipment
type.
3160Backup Heat Cycles
Per Hour - Stage 1
Note: “Stage 1" is
not displayed if
there is only 1
stage.
1 to 12 CPH
1 to 12 CPH
Default varies
based on
heating
equipment type
selected
Default varies
based on
heating
equipment type
selected
Residential,
Commercial
or Both
Requires
EIMNotes
BothNoISU 3010 Temperature Control Options
must be set to Advanced to view or adjust
cycle rate.
This ISU is only displayed when ISU 2070
Heat Stages is set to 3 stages.
Cycle rate limits the maximum number of
times the system can cycle in a 1 hour
period measured at a 50% load. For
example, when set to 3 CPH, at a 50% load,
the most the system will cycle is 3 times
per hour (10 minutes on, 10 minutes off).
The system cycles less often when load
conditions are less than or greater than a
50% load. The thermostat automatically
defaults to the recommended cycle rate
based on the heating equipment type that is
used. You can change the cycle rate as
needed. Defaults for commonly used
systems are shown below.
Standard Efficiency Gas Forced Air = 5 CPH
High Efficiency Gas Forced Air = 3 CPH
Oil Forced Air = 5 CPH
Electric Forced Air = 9 CPH
Hot Water Fan Coil = 3 CPH
Hot Water Radiant Heat = 3 CPH
Geothermal Radiant Heat = 3 CPH
Steam = 1 CPH
Gravity = 1 CPH
BothNoISU 3010 Temperature Control Options
must be set to Advanced to view or adjust
cycle rate.
This ISU is only displayed when ISU 2070
or 2130 Backup Heat Stages is set to 1
stage.
Cycle rate limits the maximum number of
times the system can cycle in a 1 hour
period measured at a 50% load. For
example, when set to 3 CPH, at a 50% load,
the most the system will cycle is 3 times
per hour (10 minutes on, 10 minutes off).
The system cycles less often when load
conditions are less than or greater than a
50% load. The thermostat automatically
defaults to the recommended cycle rate
based on the heating equipment type that is
used. You can change the cycle rate as
needed. Defaults for commonly used
systems are shown below.
Standard Efficiency Gas Forced Air = 5 CPH
High Efficiency Gas Forced Air = 3 CPH
Oil Forced Air = 5 CPH
Electric Forced Air = 9 CPH
Hot Water Fan Coil = 3 CPH
Hot Water Radiant Heat = 3 CPH
Geothermal Radiant Heat = 3 CPH
Steam = 1 CPH
Gravity = 1 CPH
3968-0311—03
Page 40
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
NameSettingsDefault
3160Backup Heat Cycles
Per Hour - Stage 2
3170Cooling Throttling
Range
3180Cooling Integral
3190Cooling Derivative
1 to 12 CPH
1° F to 30° F
0, 100 to 25,000 sec
0, 100 to 25,000 sec
Residential,
Default varies
based on
heating
Commercial
or Both
BothNoISU 3010 Temperature Control Options
Requires
EIMNotes
must be set to Advanced to view or adjust
cycle rate.
equipment type
selected
This ISU is only displayed when ISU 2070
or 2130 Backup Heat Stages is set to 2
stages.
Cycle rate limits the maximum number of
times the system can cycle in a 1 hour
period measured at a 50% load. For
example, when set to 3 CPH, at a 50% load,
the most the system will cycle is 3 times
per hour (10 minutes on, 10 minutes off).
The system cycles less often when load
conditions are less than or greater than a
50% load. The thermostat automatically
defaults to the recommended cycle rate
based on the heating equipment type that is
used. You can change the cycle rate as
needed. Default for commonly used
systems are shown below.
Standard Efficiency Gas Forced Air = 5 CPH
High Efficiency Gas Forced Air = 3 CPH
Oil Forced Air = 5 CPH
Electric Forced Air = 9 CPH
Hot Water Fan Coil = 3 CPH
Hot Water Radiant Heat = 3 CPH
Geothermal Radiant Heat = 3 CPH
Steam = 1 CPH
Gravity = 1 CPH
2° F Commercial NoThe default Cooling Throttling range is 2° F
(1.5° C) which is appropriate for most
applications. Do not change this setting
unless advised to do so by Honeywell
technical support.
The throttling range controls the cycling of
the system and helps to compensate for
load changes, equipment sizing and
thermostat mounting location.
10,000 secCommercial NoThe default Cooling Integral is 10,000
seconds which is appropriate for most
applications. Do not change this setting
unless advised to do so by Honeywell
technical support.
The integral controls how much droop is
used.
0 secCommercial NoThe default Cooling Derivative is 0 seconds
which is appropriate for most applications.
Do not change this setting unless advised
to do so by Honeywell technical support.
The derivative makes adjustments to the
algorithm for fast acting systems.
68-0311—0340
Page 41
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
NameSettingsDefault
3200Heating Throttling
Range
3210Heating Integral
3220Heating Derivative
3240Minimum
Compressor Off
Time
1° F to 30° F
0, 100 to 25,000 sec
0, 100 to 25,000 sec
Off
1 - 5 minutes
Residential,
Commercial
or Both
Requires
EIMNotes
2° F Commercial NoThe default Heating Throttling Range is 2° F
(1.5° C) which is appropriate for most
applications. Do not change this setting
unless advised to do so by Honeywell
technical support.
The throttling range controls the cycling of
the system and helps to compensate for
load changes, equipment sizing and
thermostat mounting location.
10,000 secCommercial NoThe default Heating Integral is 10,000
seconds which is appropriate for most
applications. Do not change this setting
unless advised to do so by Honeywell
technical support.
The integral controls how much droop is
used.
0 secCommercial NoThe default Heating Derivative is 0 seconds
which is appropriate for most applications.
Do not change this setting unless advised
to do so by Honeywell technical support.
The derivative makes adjustments to the
algorithm for fast acting systems.
5 minutesBothNoThe thermostat has a built in compressor
protection (minimum off timer) that
prevents the compressor from restarting
too early after a shutdown. The minimumoff timer is activated after the compressor
turns off.
If there is a call during the minimum-off
timer, the thermostat shows “waiting for
equipment” in the display.
0 secondsBothNoAfter the call for cooling ends, the
thermostat keeps the fan on for the
selected amount of time for increased
efficiency. This may re-introduce humidity
into the living space.
0 secondsBothNoAfter the call for heating ends, the
thermostat keeps the fan on for the
selected amount of time for increased
efficiency.
4 periods per
day
BothNoResidential:
4 Periods = Wake, Leave, Return, Sleep
2 Periods = Wake, Sleep
Commercial:
4 Periods = Occupied 1, Unoccupied 1,
Occupied 2, Unoccupied 2
2 Periods = Occupied 1, Unoccupied 1
OffCommercial NoRuns the fan 1 to 3 hours before each
occupied period to provide a comfortable
workplace upon arrival.
4168-0311—03
Page 42
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
NameSettingsDefault
4020Type of Override
4030Override Duration
4050Minimum Heat
Recovery Ramp
Rate
Standard
Initiate Occupancy
No Limit
1 to 12 Hours
Off
1° F/hr to 20° F/hr
Residential,
Commercial
or Both
Requires
EIMNotes
StandardCommercial NoStandard:
The system maintains temperatures
programmed for the occupied and
unoccupied time periods. Pressing
OVERRIDE will allow the user to make a
temporary schedule change.
Initiate Occupancy:
The system maintains temperature at an
energy saving level until the Press to Start
Occupancy button is pressed by the user.
The system will then maintain a
comfortable temperature until the occupied
period ends. This option is recommended
for cost savings when the workplace is
used infrequently or arrival times change
from day to day (example - schools). Once
the occupancy is activated by pressing the
Press to Start Occupancy button, the user
will still be able to perform a standard
OVERRIDE of the schedule.
3 hoursCommercial NoWhen the user presses the OVERRIDE
button, the thermostat will maintain the
new temperature for at least 1 hour. The
user can adjust the Hold Until time from 1
hour to the amount set for the Override
Duration (1-12 hours). Default setting is 3
hours. If set to No Limit, the user can
adjust the Hold Until time up to 24 hours.
5° F/hrCommercial NoOff: The heating system will begin recovery
at the time that is scheduled.
When a Minimum Recovery Ramp Rate is
set, the thermostat will begin recovery
early to ensure the temperature is reached
at the scheduled time.
68-0311—0342
Set a Minimum Recovery Ramp Rate
based on the rate that the heating system
can recover at for a cold day in your region.
Default setting is 5° F / hour.
If an outdoor sensor is installed, set an
Outdoor Temperature that is representative
of a cold day in your region to be
associated with the Minimum Recovery
Ramp Rate. The thermostat will begin
recovery at the optimal time based on a
calculated ramp rate, allowing the system
to recover on time and save energy during
changing outdoor conditions.
During recovery, the setpoint changes at a
rate in degrees per hour depending on the
outdoor temperature. If there is no outdoor
sensor, the Minimum Recovery Ramp
Rate is used.
Page 43
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
NameSettingsDefault
4050Outdoor
Temperature used
with Minimum Heat
Recovery Ramp
Rate
4060Maximum Heat
Recovery Ramp
Rate
Off
-20° F to 100°F
Off
1° F/hr to 20° F/hr
Residential,
Commercial
or Both
Requires
EIMNotes
0° FCommercial NoOff: The heating system will begin recovery
at the time that is scheduled.
When a Minimum Recovery Ramp Rate is
set, the thermostat will begin recovery
early to ensure the temperature is reached
at the scheduled time.
Set a Minimum Recovery Ramp Rate
based on the rate that the heating system
can recover at for a cold day in your region.
Default setting is 5° F / hour.
If an outdoor sensor is installed, set an
Outdoor Temperature that is representative
of a cold day in your region to be
associated with the Minimum Recovery Ramp Rate. The thermostat will begin
recovery at the optimal time based on a
calculated ramp rate, allowing the system
to recover on time and save energy during
changing outdoor conditions.
During recovery, the setpoint changes at a
rate in degrees per hour depending on the
outdoor temperature. If there is no outdoor
sensor, the Minimum Recovery Ramp Rate is used.
8° F/hrCommercial NoOff: The heating system will begin recovery
at the time that is scheduled.
When a Maximum Recovery Ramp Rate is
set, the thermostat will begin recovery
early to ensure the temperature is reached
at the scheduled time.
Set a Maximum Recovery Ramp Rate
based on the rate that the heating system
can recover at for a mild day in your region.
Default setting is 8° F / hour.
Set an Outdoor Temperature that is
representative of a mild day in your region
to be associated with the Maximum Recovery Ramp Rate. The thermostat will
begin recovery at the optimal time based
on a calculated ramp rate, allowing the
system to recover on time and save energy
during changing outdoor conditions.
During recovery, the setpoint changes at a
rate in degrees per hour depending on the
outdoor temperature.
4368-0311—03
Page 44
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
NameSettingsDefault
4060Outdoor
Temperature used
with Maximum
Heat Recovery
Ramp Rate
4070Minimum Cool
Recovery Ramp
Rate
Off
-20° F to 100° F
Off
1° F/hr to 20° F/hr
Residential,
Commercial
or Both
Requires
EIMNotes
40° FCommercial NoOff: The heating system will begin recovery
at the time that is scheduled.
When a Maximum Recovery Ramp Rate is
set, the thermostat will begin recovery
early to ensure the temperature is reached
at the scheduled time.
Set a Maximum Recovery Ramp Rate
based on the rate that the heating system
can recover at for a mild day in your region.
Default setting is 8° F / hour.
Set an Outdoor Temperature that is
representative of a mild day in your region
to be associated with the Maximum
Recovery Ramp Rate. The thermostat will
begin recovery at the optimal time based
on a calculated ramp rate, allowing the
system to recover on time and save energy
during changing outdoor conditions.
During recovery, the setpoint changes at a
rate in degrees per hour depending on the
outdoor temperature.
3° F/hrCommercial NoOff: The cooling system will begin recovery
at the time that is scheduled.
When a Minimum Recovery Ramp Rate is
set, the thermostat will begin recovery
early to ensure the temperature is reached
at the scheduled time.
Set a Minimum Recovery Ramp Rate
based on the rate that the cooling system
can recover at for a hot day in your region.
Default setting is 3° F / hour.
If an outdoor sensor is installed, set an
Outdoor Temperature that is representative
of a hot day in your region to be associated
with the Minimum Recovery Ramp Rate.
The thermostat will begin recovery at the
optimal time based on a calculated ramp
rate, allowing the system to recover on
time and save energy during changing
outdoor conditions.
During recovery, the setpoint changes at a
rate in degrees per hour depending on the
outdoor temperature. If there is no outdoor
sensor, the Minimum Recovery Ramp
Rate is used.
68-0311—0344
Page 45
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
NameSettingsDefault
4070Outdoor
Temperature used
with Minimum Cool
Recovery Ramp
Rate
4080Maximum Cool
Recovery Ramp
Rate
Off
-20° F to 100° F
Off
1° F/hr to 20° F/hr
Residential,
Commercial
or Both
Requires
EIMNotes
90° FCommercial NoOff: The cooling system will begin recovery
at the time that is scheduled.
When a Minimum Recovery Ramp Rate is
set, the thermostat will begin recovery
early to ensure the temperature is reached
at the scheduled time.
Set a Minimum Recovery Ramp Rate
based on the rate that the cooling system
can recover at for a hot day in your region.
Default setting is 3° F / hour.
If an outdoor sensor is installed, set an
Outdoor Temperature that is representative
of a hot day in your region to be associated
with the Minimum Recovery Ramp Rate.
The thermostat will begin recovery at the
optimal time based on a calculated ramp
rate, allowing the system to recover on
time and save energy during changing
outdoor conditions.
During recovery, the setpoint changes at a
rate in degrees per hour depending on the
outdoor temperature. If there is no outdoor
sensor, the Minimum Recovery Ramp Rate is used.
6° F/hrCommercial NoOff: The cooling system will begin recovery
at the time that is scheduled.
When a Maximum Recovery Ramp Rate is
set, the thermostat will begin recovery
early to ensure the temperature is reached
at the scheduled time.
Set a Maximum Recovery Ramp Rate
based on the rate that the cooling system
can recover at for a mild day in your region.
Default setting is 6° F / hour.
Set an Outdoor Temperature that is
representative of a mild day in your region
to be associated with the Maximum Recovery Ramp Rate.
The thermostat will begin recovery at the
optimal time based on a calculated ramp
rate, allowing the system to recover on
time and save energy during changing
outdoor conditions.
During recovery, the setpoint changes at a
rate in degrees per hour depending on the
outdoor temperature.
4568-0311—03
Page 46
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
NameSettingsDefault
4080Outdoor
Temperature used
with Maximum
Cool Recovery
Ramp Rate
4090Adaptive Intelligent
Recovery
Off
-20° F to 100°F
No
Yes
Residential,
Commercial
or Both
Requires
EIMNotes
70° FCommercial NoOff: The cooling system will begin recovery
at the time that is scheduled.
When a Maximum Recovery Ramp Rate is
set, the thermostat will begin recovery
early to ensure the temperature is reached
at the scheduled time.
Set a Maximum Recovery Ramp Rate
based on the rate that the cooling system
can recover at for a mild day in your region.
Default setting is 6° F / hour.
Set an Outdoor Temperature that is
representative of a mild day in your region
to be associated with the Maximum
Recovery Ramp Rate.
The thermostat will begin recovery at the
optimal time based on a calculated ramp
rate, allowing the system to recover on
time and save energy during changing
outdoor conditions.
During recovery, the setpoint changes at a
rate in degrees per hour depending on the
outdoor temperature.
YesResidentialNoNo: The system will begin heating or
cooling recovery at the scheduled time.
4100Minimum Cool
Setpoint
4100Maximum Heat
Setpoint
4110Keypad Lockout
4120Residential:
Entry / Exit Remote
- Home Cool
Setpoint
Commercial:
Entry / Exit Remote
- Occupied Cool
Setpoint
50° F to 99° F
40° F to 90° F
Unlocked
Partially Locked
Fully Locked
None
50° F to 99° F
Note: setpoint is limited based on
setting at ISU 4100.
Yes: The thermostat will begin heating or
cooling recovery early to ensure that the
temperature is reached at the scheduled
time. The thermostat will adjust the start
time of the equipment based on how
quickly the scheduled temperature was
reached on previous days.
50° FBothNoThe user cannot set the temperature below
this level.
90° FBothNoThe user cannot set the temperature above
this level.
UnlockedBothNoUnlocked: User has access to all
thermostat settings.
Partially Locked: User can modify only
temperature settings.
Fully Locked: User cannot modify any
settings.
75° F BothNoThe thermostat maintains this Cool setting
when the user presses Home / Occupied at
the Entry / Exit Remote. Select None to
delete this temperature setting. The
thermostat only responds to the Entry / Exit
Remote if a temperature is pre-set at this
screen. See “Wireless Entry/Exit Remote”
beginning on page 128.
68-0311—0346
Page 47
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
NameSettingsDefault
4120Residential:
Entry / Exit Remote
- Home Heat
Setpoint
Commercial:
Entry / Exit Remote
- Occupied Heat
Setpoint
4130Residential:
Entry / Exit Remote
- Away Cool
Setpoint
Commercial:
Entry / Exit Remote
- Unoccupied Cool
Setpoint
4130Residential:
Entry / Exit Remote
- Away Heat
Setpoint
Commercial:
Entry / Exit Remote
- Unoccupied Heat
Setpoint
4140Residential:
Entry / Exit Remote
- Vacation Cool
Setpoint
Commercial:
Entry / Exit Remote
- Holiday Cool
Setpoint
4140Residential:
Entry / Exit Remote
- Vacation Heat
Setpoint
Commercial:
Entry / Exit Remote
- Holiday Heat
Setpoint
None
40° F to 90° F
Note: setpoint is limited based on
setting at ISU 4100.
None
50° F to 99° F
Note: setpoint is limited based on
setting at ISU 4100.
None
40° F to 90° F
Note: setpoint is limited based on
setting at ISU 4100.
None
50° F to 99° F
Note: setpoint is limited based on
setting at ISU 4100.
None
40° F to 90° F
Note: setpoint is limited based on
setting at ISU 4100.
Residential,
Commercial
or Both
Requires
EIMNotes
70° F BothNoThe thermostat maintains this Heat setting
when the user presses Home / Occupied at
the Entry / Exit Remote. Select None to
delete this temperature setting. The
thermostat only responds to the Entry / Exit
Remote if a temperature is pre-set at this
screen. See “Wireless Entry/Exit Remote”
beginning on page 128.
78° F BothNoThe thermostat maintains this Cool setting
when the user presses Away / Unoccupied
at the Entry / Exit Remote. Select None to
delete this temperature setting. The
thermostat only responds to the Entry / Exit
Remote if a temperature is pre-set at this
screen. See “Wireless Entry/Exit Remote”
beginning on page 128.
65° F BothNoThe thermostat maintains this Heat setting
when the user presses Away / Unoccupied
at the Entry / Exit Remote. Select None to
delete this temperature setting. The
thermostat only responds to the Entry / Exit
Remote if a temperature is pre-set at this
screen. See “Wireless Entry/Exit Remote”
beginning on page 128.
82° F BothNoThe thermostat maintains this Cool setting
when the user presses Vacation / Holiday at
the Entry / Exit Remote. Select None to
delete this temperature setting. The
thermostat only responds to the Entry / Exit
Remote if a temperature is pre-set at this
screen. See “Wireless Entry/Exit Remote”
beginning on page 128.
60° F BothNoThe thermostat maintains this Heat setting
when the user presses Vacation / Holiday at
the Entry / Exit Remote. Select None to
delete this temperature setting. The
thermostat only responds to the Entry / Exit
Remote if a temperature is pre-set at this
screen. See “Wireless Entry/Exit Remote”
beginning on page 128.
4768-0311—03
Page 48
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
NameSettingsDefault
5000What Sensors are
WIRED to your
System?
5010Indoor
Temperature
Sensor Name
5020What Terminals are
Wired to the Indoor
Temperature
Sensor?
5030Indoor
Temperature
Sensor Type
Check box on screen for each:
Indoor Air Temperature
Outdoor Air Temperature
Return Air Temperature
Discharge Air Temperature
[Sensor Name]
None
S1
S2
S3
S4
10K
20K
Residential,
Commercial
or Both
Requires
EIMNotes
NoneBothYesWired Sensors requires an EIM (Equipment
Interface Module). This ISU is only
displayed if one of the S1-S4 terminals is
available.
Click boxes on screen to select which
sensors are wired to the S1-S4 terminals at
the EIM.
The thermostat will not display the Outdoor
Air Temperature option at ISU 5000 if a
wireless outdoor air sensor is connected.
The thermostat will not display the Indoor
Air Temperature option at ISU 5000 if 6
wireless indoor air sensors are connected.
If you have a wired Indoor Air Temperature
network (1, 4, 9 etc), the thermostat will
allow up to 5 wireless indoor air sensors.
The thermostat will not display the Return /
Discharge Air Temperature option at ISU
5000 if there is no fan in the system.
Indoor Sensor BothYesWired Sensors requires an EIM (Equipment
Interface Module).
Enter a name (location) of the Wired Indoor
Air Temperature Sensor.
NoneBothYesWired Sensors requires an EIM (Equipment
Interface Module).
10K:
if ISU 1010
BothYesWired Sensors requires an EIM (Equipment
Interface Module).
Application is
Residential
Select 10K or 20K based on the sensor
installed. Refer to resistance values below:
20K:
if ISU 1010:
Application is
Commercial
C7189U1005 = 10K ohm
C7772 = 20K ohm
TR21 = 20K ohm
TR21-A = 10K ohm (IMPORTANT - the
TR21-A must be used in combination with
a TR21 sensor or another TR21-A sensor
for the thermostat to calculate the correct
indoor temperature reading).
68-0311—0348
See “Wiring guide — Wired Indoor
Sensors” beginning on page 154 for
information on the sensor type you should
select based on how the sensors are wired.
For example, you would select 20K when
you have two TR21-A (10K) sensors wired
in series.
Page 49
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
NameSettingsDefault
5040Which Sensors will
be used for
TEMPERATURE
Control? (Multiple
Sensors are
Averaged)
5050What Terminals are
Wired to the
Outdoor
Temperature
Sensor?
5070What Terminals are
Wired to the Return
Air Temperature
Sensor?
5080Return Air
Temperature
Sensor Type
Thermostat (Internal)
Sensor Name (Remote)
Sensor Name (Remote)
Sensor Name (Remote)
Sensor Name (Remote)
Sensor Name (Remote)
Sensor Name (Remote)
(Up to 6 Remote Sensors)
None
S1
S2
S3
S4
None
S1
S2
S3
S4
10K
20K
Residential,
Sensors are
Averaged
(Internal and
Remote)
Commercial
or Both
BothNoSelect the sensors to be used for
Requires
EIMNotes
temperature control. If you select more
than one, the thermostat will average the
temperature readings from each sensor.
See “Remote Indoor Sensors” beginning
on page 130.
NoneBothYesWired Sensors requires an EIM (Equipment
Interface Module).
NoneBothYesWired Sensors requires an EIM (Equipment
Interface Module).
10KBothYesWired Sensors requires an EIM (Equipment
Interface Module).
Select 10K or 20K based on the sensor
installed. Refer to resistance values below:
OffBothYesIf an optional Discharge Air Temperature
sensor is used, this feature can help
prevent icing on the air conditioning A-Coil.
When temperature reaches the limit you
set, compressor(s) will shutoff while the
system fan continues to run, until the
temperature rises to a safe level.
4968-0311—03
Page 50
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
NameSettingsDefault
6000Select the Dry
Contacts in the
System
6010What Terminals are
Wired to the
Remote Setback
Dry Contact?
6020Remote Setback
Dry Contact Setup
Check box on screen for each:
Remote Setback
Full Drain Pan Alert
Dirty Filter Alert
Water Leak Alert
System Shutdown Alert
Service Needed Alert
Fan Failure Alert
Custom Alert
None
S1
S2
S3
S4
Normally Open when Occupied
Normally Closed when Occupied
Residential,
Commercial
or Both
NoneBoth
Requires
EIMNotes
YesRemote Setback and Dry Contact Alerts
requires an EIM (Equipment Interface
Remote
Setback
Module). This ISU is only displayed if one
of the S1-S4 terminals are available.
(Commercial
Only)
See “Dry Contact Alerts” beginning on
page 95.
NoneCommercial YesRemote Setback requires an EIM
(Equipment Interface Module).
Normally Open
when Occupied
Commercial YesRemote Setback requires an EIM
(Equipment Interface Module).
Choose an option appropriate for the type
of device installed:
Normally Open when Occupied: The Dry
Contact device is open when the room is
occupied and will close when the room is
unoccupied.
6030Remote Setback
Time Delay from
Occupied to
Unoccupied
6040Remote Setback -
Standby Cool
Setpoint
0 to 30 minutes (in 5 minute
increments)
72° F to 90° F
Normally Closed when Occupied: The Dry
Contact device is closed when the room is
occupied and will open when the room is
unoccupied.
0 minutesCommercial YesRemote Setback requires an EIM
(Equipment Interface Module).
The Remote Setback Time Delay forces
the thermostat to wait before it switches
from Occupied to Standby temperature
settings.
When set to 0 minutes, the thermostat will
switch from Occupied to Standby
temperature settings immediately when the
room is unoccupied.
85° F Commercial YesRemote Setback requires an EIM
(Equipment Interface Module).
During occupied periods, the occupancy
sensor tells the thermostat to go to
STANDBY (setback settings) when no one
is in the room. If someone is in the room,
then it follows the settings of the occupied
period. The occupancy sensor is ignored
during unoccupied periods.
If the thermostat is setup for non-
programmable, the occupancy sensor tells
the thermostat to go to STANDBY settings
when no one is in the room. If someone is
in the room, then it follows the settings set
by the user.
68-0311—0350
Page 51
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
NameSettingsDefault
6040Remote Setback -
Standby Heat
Setpoint
6050What Terminals are
Wired to the Full
Drain Pan Alert Dry
Contact?
6060Full Drain Pan Alert
Dry Contact Setup
50° F to 70° F
None
S1
S2
S3
S4
Normally Open
Normally Closed
Residential,
Commercial
or Both
Requires
EIMNotes
64° F Commercial YesRemote Setback requires an EIM
(Equipment Interface Module).
During occupied periods, the occupancy
sensor tells the thermostat to go to
STANDBY (setback settings) when no one
is in the room. If someone is in the room,
then it follows the settings of the occupied
period. The occupancy sensor is ignored
during unoccupied periods.
If the thermostat is setup for nonprogrammable, the occupancy sensor tells
the thermostat to go to STANDBY settings
when no one is in the room. If someone is
in the room, then it follows the settings set
by the user.
NoneBothYesDry Contact Alerts require an EIM
(Equipment Interface Module).
Normally Open BothYesDry Contact Alerts require an EIM
(Equipment Interface Module).
6070What Terminals are
Wired to the Dirty
Filter Alert Dry
Contact?
6080Dirty Filter Alert
Dry Contact Setup
6090What Terminals are
Wired to the Water
Leak Alert Dry
Contact?
None
S1
S2
S3
S4
Normally Open
Normally Closed
None
S1
S2
S3
S4
Choose an option appropriate for the type
of device installed.
Normally Open: The Dry Contact device is
normally open and will close when the
device detects the drain pan is full.
Normally Closed: The Dry Contact device is
normally closed and will open when the
device detects the drain pan is full.
NoneBothYesDry Contact Alerts require an EIM
(Equipment Interface Module).
Normally Open BothYesDry Contact Alerts require an EIM
(Equipment Interface Module).
Choose an option appropriate for the type
of device installed:
Normally Open: The Dry Contact device is
normally open and will close when the
device detects a dirty filter.
Normally Closed: The Dry Contact device is
normally closed and will open when the
device detects a dirty filter.
NoneBothYesDry Contact Alerts require an EIM
(Equipment Interface Module).
5168-0311—03
Page 52
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
NameSettingsDefault
6100Water Leak Alert
Dry Contact Setup
6110What Terminals are
Wired to the
System Shutdown
Alert Dry Contact?
6120System Shutdown
Alert Dry Contact
Setup
Normally Open
Normally Closed
None
S1
S2
S3
S4
Normally Open
Normally Closed
Residential,
Commercial
or Both
Requires
EIMNotes
Normally Open BothYesDry Contact Alerts require an EIM
(Equipment Interface Module).
Choose an option appropriate for the type
of device installed:
Normally Open: The Dry Contact device is
normally open and will close when the
device detects water.
Normally Closed: The Dry Contact device is
normally closed and will open when the
device detects water.
NoneBothYesDry Contact Alerts require an EIM
(Equipment Interface Module).
Normally Open BothYesDry Contact Alerts require an EIM
(Equipment Interface Module).
Choose an option appropriate for the type
of device installed:
Normally Open: The Dry Contact device is
normally open and will close when the
device is activated.
6130What Terminals are
Wired to the
Service Needed
Alert Dry Contact?
6140Service Needed
Alert Dry Contact
Setup
6150What Terminals are
Wired to the Fan
Failure Alert Dry
Contact?
None
S1
S2
S3
S4
Normally Open
Normally Closed
None
S1
S2
S3
S4
Normally Closed: The Dry Contact device is
normally closed and will open when the
device is activated.
NoneBothYesDry Contact Alerts require an EIM
(Equipment Interface Module).
Normally Open BothYesDry Contact Alerts require an EIM
(Equipment Interface Module).
Choose an option appropriate for the type
of device installed:
Normally Open: The Dry Contact device is
normally open and will close when the
device is activated.
Normally Closed: The Dry Contact device is
normally closed and will open when the
device is activated.
NoneBothYesDry Contact Alerts require an EIM
(Equipment Interface Module).
68-0311—0352
Page 53
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
NameSettingsDefault
6160Fan Failure Alert
Dry Contact Setup
6170What Terminals are
Wired to the
Custom Alert Dry
Contact?
6180Custom Alert Dry
Contact Setup
Normally Open when Fan is
Running
Normally Closed when Fan is
Running
None
S1
S2
S3
S4
Normally Open
Normally Closed
Residential,
Normally
Closed when
Commercial
or Both
BothYesDry Contact Alerts require an EIM
Requires
EIMNotes
(Equipment Interface Module).
Fan is Running
Choose an option appropriate for the type
of device installed:
Normally Open when Fan is Running: The
Dry Contact device is open when the fan is
running and will close when the fan is not
running.
Normally Closed when Fan is Running: The
Dry Contact device is closed when the fan
is running and will open when the fan is not
running.
NoneBothYesDry Contact Alerts require an EIM
(Equipment Interface Module).
Normally Open BothYesDry Contact Alerts require an EIM
(Equipment Interface Module).
Choose an option appropriate for the type
of device installed:
6190Custom Alert Name
6200Custom Alert
Message
7000Filter Type
7020Number of Air
Filters
View/Edit Custom Alert
View/Edit Custom Alert
None
Electronic Air Cleaner
Media
1 to 2
View/Edit
BothYesDry Contact Alerts require an EIM
Custom Alert
View/Edit
BothYesDry Contact Alerts require an EIM
Custom Alert
MediaBothNo
1BothNo
Normally Open: The Dry Contact device is
normally open and will close when the
device is activated.
Normally Closed: The Dry Contact device is
normally closed and will open when the
device is activated.
(Equipment Interface Module).
Enter a name for the custom alert dry
contact. The thermostat displays this name
including a brief message (entered on the
next screen - ISU 6200) when a dry contact
device detects a problem.
(Equipment Interface Module).
Enter a message for the custom alert dry
contact. The thermostat displays this
message when a dry contact device detects
a problem.
5368-0311—03
Page 54
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
NameSettingsDefault
7110Air Filter 1
Replacement
Reminder
Note: “1” is not
displayed if there is
only 1 filter.
Thermostat (Internal)
Sensor Name (Remote)
Sensor Name (Remote)
Sensor Name (Remote)
Sensor Name (Remote)
Sensor Name (Remote)
Sensor Name (Remote)
(Up to 6 Remote Sensors)
None
U1
U2
U3
Residential,
Commercial
Requires
or Both
OffBothNo
OffBothNo
OffBothNo
OffBothNo
OffBothNo
NoneBothNo
Thermostat
BothNoSelect a sensor to control humidification
(Internal)
Thermostat
BothNoNumber of Universal Outputs:
defaults to the
next unused
universal
terminal (U1,
U2, U3).
EIMNotes
(thermostat or an optional remote sensor).
If multiple sensors are installed, you can
use a different sensor for dehumidification
control. See “Humidification control”
beginning on page 130.
Note: Humidity sensing cannot be
averaged.
THX9321 Thermostat: U1 and U2 terminals
Equipment Interface Module (EIM): U1, U2
and U3 terminals
U1, U2, U3 are dry contacts that require
power. See “Wiring IAQ Equipment or a
Heat/Cool Stage to the Universal
Terminals” beginning on page 149.
68-0311—0354
Page 55
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
NameSettingsDefault
8050Humidification -
Window Protection
8060System Modes
Allowing
Humidification
Off
On
Check box on screen for each:
Heat
Cool
Off
Residential,
Commercial
or Both
Requires
EIMNotes
OffBothNoRequires an optional outdoor sensor.
Off: The thermostat controls the humidity
level to the user's desired humidity setting.
Frost or condensation may appear on
windows.
On: The thermostat prevents frost or
condensation on windows by not allowing
the humidity to go above the “Window
Limit” when it is controlling the humidifier.
The “Window Limit” is based on the
current outdoor temperature and the user's
window protection setting. The “Window
Limit” is displayed on the user's
humidification screen. See “Window
Protection” beginning on page 102.
Heat
BothNoClick boxes on screen to select which
system modes allow humidification. If a
Default varies
based on
heating/cooling
box is NOT checked, the thermostat will
NOT allow humidification to operate in that
mode.
equipment
selected
Heat: Includes Heat, Emergency Heat and
Auto. If the system is in Auto mode, the
thermostat will allow humidification if the
last call was for heat.
8070Humidification
Control
8080Humidifier Lockout
Humidify Only when Heat is On
Humidify Only when Fan is On
Humidify on Demand:
Thermostat Controls Fan
Humidify on Demand:
Humidifier Controls Fan
Humidifier Allowed when Cool is
Running
Humidifier Not Allowed when Cool
is Running
Defaults to
Humidify Only
when Heat is
On
when ISU 8000
Humidifier
Type is Bypass
or Fan Powered
Defaults to
Humidify on
Demand:
Thermostat
Controls Fan
when ISU 8000
Humidifier
Type is Steam
Humidifier
Allowed when
Cool is
Running
Cool: Includes Cool and Auto. If the system
is in Auto mode, the thermostat will allow
humidification if the last call was for cool. A
discharge air temperature sensor is
required to humidify in the Cool mode.
Off: The thermostat will allow
humidification when the system setting is
Off.
See “Set up Humidification” beginning on
page 102.
BothNoHumidify Only when Heat is On: The
thermostat turns on the humidifier only if
the heat is currently running.
Humidify Only when Fan is On: The
thermostat turns on the humidifier only if
the fan is currently running.
Humidify on Demand - Thermostat
Controls Fan: The thermostat turns on the
humidifier and the fan when humidification
is needed.
Humidify on Demand - Humidifier Controls
Fan: The thermostat turns on the humidifier
when humidification is needed and the
humidifier controls the fan.
BothNo
5568-0311—03
Page 56
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
NameSettingsDefault
8100Clean Tank / Water
Filter Replacement
Reminder
8100Humidifier Pad
Replacement
Reminder
9000Dehumidification
Equipment
9010Which Sensor will
be used for
Dehumidification
Control?
9020Which Indoor
Humidity Sensor
should be
displayed on the
Home Screen?
Off
60 Run Time Days
90 Run Time Days
6 Calendar Months
12 Calendar Months
Off
60 Run Time Days
90 Run Time Days
6 Calendar Months
12 Calendar Months
Residential:
None
A/C with Low Speed Fan
A/C with High Speed Fan
Whole House Dehumidifier
Commercial:
None
A/C with Low Speed Fan
A/C with High Speed Fan
Hot Gas Bypass
Dehumidifier
Thermostat (Internal)
Sensor Name (Remote)
Sensor Name (Remote)
Sensor Name (Remote)
Sensor Name (Remote)
Sensor Name (Remote)
Sensor Name (Remote)
(Up to 6 Remote Sensors)
Humidification Sensor
Dehumidification Sensor
Residential,
Commercial
or Both
Requires
EIMNotes
OffBothNoThis ISU is only displayed if ISU 8000
Humidifier Type is Steam.
Run Time Days are not shown if ISU 8000
Humidifier Type is set to None.
OffBothNoThis ISU is only displayed if ISU 8000
Humidifier Type is Bypass or Fan Powered.
Run Time Days are not shown if ISU 8000
Humidifier Type is set to None.
NoneBothNoSee “Dehumidification - Residential”
beginning on page 105 or
“Dehumidification - Commercial”
beginning on page 109.
Thermostat
(Internal)
BothNoSelect a sensor to control dehumidification
(thermostat or an optional remote sensor).
If multiple sensors are installed, you can
use a different sensor for humidification
control. See “Dehumidification control”
beginning on page 130.
Note: Humidity sensing cannot be
averaged.
Humidification
Sensor
BothNoThis ISU is only displayed when separate
humidity sensors are used to control
humidification and dehumidification. Only
one of the sensors can be displayed on the
home screen. Select either the
Humidification Sensor or the
Dehumidification Sensor.
68-0311—0356
Page 57
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
NameSettingsDefault
9040What Terminals are
Wired to A/C with
Low Speed Fan?
What Terminals are
Wired to Hot Gas
Bypass?
What Terminals are
Wired to the
Dehumidifier?
What Terminals are
Wired to the Whole
House
Dehumidifier?
Note: Installer
Setup Name varies
depending on the
dehumidification
equipment
installed.
9050A/C with Low
Speed Fan Setup
Hot Gas Bypass
Setup
Note: Installer
Setup Name varies
depending on the
dehumidification
equipment
installed.
9070Dehumidification -
Overcooling Limit
None
U1
U2
U3
Normally Closed
Normally Open
0°, 1°, 2°, 3° F
Residential,
Thermostat
defaults to the
next unused
universal
Commercial
or Both
BothNoNumber of Universal Outputs:
Requires
EIMNotes
THX9321 Thermostat: U1 and U2 terminals
Equipment Interface Module (EIM): U1, U2
and U3 terminals
terminal (U1,
U2, U3).
U1, U2, U3 are dry contacts that require
power. See “Wiring IAQ Equipment or a
Heat/Cool Stage to the Universal
Terminals” beginning on page 149.
Defaults to
Normally
BothNoChoose an option appropriate for the type
of equipment installed.
Closed when
ISU 9000
Dehumidificati
on Equipment
Normally Open: U1, U2 or U3 will normally
be open and will close when the thermostat
calls for dehumidification.
is A/C with Low
Speed Fan
Normally Closed: U1, U2 or U3 will
normally be closed and will open when the
Defaults to
thermostat calls for dehumidification.
Normally Open
when ISU 9000
Dehumidificati
on Equipment
is Hot Gas
Number of Universal Outputs:
THX9321 Thermostat: U1 and U2 terminals
Equipment Interface Module (EIM): U1, U2
and U3 terminals
Bypass
3° FResidentialNoThis ISU is only displayed when ISU 9000
Dehumidification Equipment is set to A/C
with Low Speed Fan or A/C with High
Speed Fan.
The thermostat uses the cooling system to
reduce humidity by lowering the
temperature up to 3° F below the current
cool setpoint until the desired humidity
level is reached.
The thermostat keeps the temperature
below the cooling setpoint until the desired
humidity level is reached.
0° F is only an option when ISU 9000
Dehumidification Equipment is set to A/C
with Low Speed Fan.
5768-0311—03
Page 58
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
10 minutesCommercial NoThis option ensures that the compressor
runs long enough to effectively reduce
humidity when the cooling equipment is
cycled on. The compressor will run for the
“minimum on time” you set until the
desired humidity level is reached.
2° F Commercial NoThe thermostat uses the cooling system to
reduce humidity by lowering the
temperature up to 5° F below the current
cool setpoint until the desired humidity
level is reached.
9120System Modes
Allowing
Dehumidification
Check box on screen for each:
Heat
Cool
Off
Cool
Default varies
based on
heating/cooling
equipment
selected
The thermostat keeps the temperature
below the cooling setpoint until the desired
humidity level is reached.
BothNoThis ISU is only displayed when ISU 9000
Dehumidification Equipment is set to
Dehumidifier.
Click boxes on screen to select which
system modes allow dehumidification. If a
box is NOT checked, the thermostat will
NOT allow dehumidification to operate in
that mode.
Heat: Includes Heat, Emergency Heat and
Auto. If the system is in Auto mode, the
thermostat will allow dehumidification if
the last call was for heat.
Cool: Includes Cool and Auto. If the system
is in Auto mode, the thermostat will allow
dehumidification if the last call was for
cool.
Off: The thermostat will allow
dehumidification when the system setting
is Off.
See “Dehumidification - Residential”
beginning on page 105 or
“Dehumidification - Commercial”
beginning on page 109.
68-0311—0358
Page 59
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
NameSettingsDefault
9130Dehumidifier Fan
Control
9140Dehumidifier
Lockout
9180Dehumidification
Away Mode
Thermostat Controls Fan
Equipment Controls Fan
Dehumidifier Allowed when Cool
is Running
Dehumidifier Not Allowed when
Cool is Running
Not Allowed
Allowed
Residential,
Thermostat
Controls Fan
Commercial
or Both
BothNoThis ISU is only displayed when ISU 9000
Requires
EIMNotes
Dehumidification Equipment is set to
Dehumidifier.
Thermostat Controls Fan: The thermostat
turns on the dehumidifier and the fan when
dehumidification is needed.
Equipment Controls Fan: The thermostat
turns on the dehumidifier when
dehumidification is needed. The fan is
controlled by the equipment.
Dehumidifier
Allowed when
Cool is
BothNoThis ISU is only displayed when ISU 9000
Dehumidification Equipment is set to
Dehumidifier.
Running
Dehumidifier Allowed when Cool is
Running: Dehumidifier can run when the
cooling system is on.
Dehumidifier Not Allowed when Cool is
Running: Dehumidifier can NOT run when
the cooling system is on.
Not AllowedBothNoThis ISU is NOT displayed when ISU 9000
Dehumidification Equipment is None.
9190Dehumidification
Away Mode - Fan
Control
9200Dehumidification
Away Mode - Low
Limit Temperature
Setting
9200Dehumidification
Away Mode Temperature
Setting
9200Dehumidification
Away Mode Dehumidification
Setting
9210Dehumidifier Filter
Replacement
Reminder
Automatic
On
Circulate
70° F to 80° F
70° F to 99° F
40% to 70% (in 5% increments)
Off
30, 60, Calendar Days
3 to 12 Calendar Months (in 1
month increments)
ISU 9190 to 9200 are only displayed when
ISU 9180 Dehumidification Away Mode is
Allowed.
See “Dehumidification Away Mode”
beginning on page 107.
AutomaticBothNoThe On and Circulate settings may re-
introduce humidity into the living space.
76° FBothNoIf the cooling system is used to control
humidity while Dehumidification Away
Mode is active, the thermostat allows the
cooling system to lower the indoor air to
the Low Limit Temperature Setting to reach
the dehumidification setting at ISU 9200.
85° FBothNoThe temperature maintained while
Dehumidification Away Mode is active and
the desired humidity level is satisfied.
65%BothNoThe desired humidity level while
Dehumidification Away Mode is active.
OffBothNo
5968-0311—03
Page 60
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
NameSettingsDefault
10000Ventilation Type
10020What Terminals are
Wired to the
Ventilator?
What Terminals are
Wired to the Fresh
Air Damper?
Note: Installer
Setup Name varies
depending on the
ventilation
equipment
installed.
10050Ventilation Control
Method
None
ERV / HRV
Passive (Fan Only)
Fresh Air Damper
None
U1
U2
U3
ASHRAE
Percent On Time
Residential,
Commercial
or Both
Requires
EIMNotes
NoneBothNoNone: The thermostat does not control
ventilation.
ERV/HRV: The thermostat controls an
Energy Recovery Ventilator or Heat
Recovery Ventilator for ventilation.
Passive (Fan Only): The thermostat turns
on the fan for ventilation.
Fresh Air Damper: The thermostat turns on
the fan and opens a fresh air damper for
ventilation.
Thermostat
defaults to the
next unused
universal
BothNoNumber of Universal Outputs:
THX9321 Thermostat: U1 and U2 terminals
Equipment Interface Module (EIM): U1, U2
and U3 terminals
terminal (U1,
U2, U3).
U1, U2, U3 are dry contacts that require
power. See “Wiring IAQ Equipment or a
Heat/Cool Stage to the Universal
Terminals” beginning on page 149.
Defaults to
ASHRAE
BothNoSee “Ventilation Control Methods (ISU
10050)” beginning on page 112.
when ISU 1010
Application is
set to
Residential.
10060Ventilation Fan
Control
10090Number of
Bedrooms
10090Size of House
10100Enter Equipment
Ventilation Rate
Thermostat Controls Fan
Equipment Controls Fan
1 to 6
1000 to 5000 sq. ft. (in 100 sq. ft.
increments)
(90 to 460 sq. m.)
30 to 350 CFM (in 5 CFM
increments)
(850 - 9900 LPM)
Percent on
Time is the
only choice
when ISU 1010
Application is
set to
Commercial.
Thermostat
Controls Fan
BothNoThermostat Controls Fan: The thermostat
turns on the ventilation equipment and the
fan when ventilation is needed.
Equipment Controls Fan: The thermostat
turns on the ventilation equipment when
ventilation is needed. The fan is controlled
by the equipment.
2 bedroomsResidentialNoThis ISU is only displayed when ISU10050
Ventilation Control Method is set to
ASHRAE (Residential only).
1000 sq. feetResidentialNoThis ISU is only displayed when ISU10050
Ventilation Control Method is set to
ASHRAE (Residential only).
150ResidentialNoThis ISU is only displayed when ISU10050
Ventilation Control Method is set to
ASHRAE (Residential only).
68-0311—0360
Page 61
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
NameSettingsDefault
10120Ventilation Percent
On Time
10125Ventilation Priority
10% to 100% (in 10%
increments)
Lockouts are Priority
ASHRAE is Priority
Residential,
Commercial
or Both
Requires
EIMNotes
30%BothNoThe thermostat operates ventilation
equipment based on a percentage entered
in the installer setup (ISU 10120). For
example, if Percent on Time is set to 50%,
the ventilation equipment will run at
random times during a 1 hour period until
it reaches a 50% run time (approximately
30 minutes).
Lockouts are
Priority
ResidentialNoLockouts are Priority: The thermostat
places a priority on lockouts versus the
ASHRAE 62.2 ventilation standard. The
thermostat will not run ventilation during
the following lockout conditions (if
configured) unless you manually call for
ventilation:
• Lockout Ventilation during Outdoor
Conditions (ISU 10130)
• Lockout Ventilation on Humidification or
Dehumidification Calls (ISU 10140)
• Lockout Ventilation during “Sleep”
(Residential) or “Unoccupied” (Commercial)
program periods. Note: This option is set by
the user on the Ventilation screen in the
Menu.
ASHRAE is Priority: ASHRAE requires
additional ventilation following a long off
cycle. The thermostat meets the ASHRAE
62.2 ventilation standard by running
additional ventilation when outdoor
conditions are favorable. If ASHRAE cannot
be met when outdoor conditions are
favorable, the thermostat will override the
outdoor lockouts and run ventilation. When
using this option, it is recommended to
increase the rate (CFM) of the ventilation
equipment to meet the ASHRAE 62.2
ventilation standard in a shorter run time.
10130Ventilation Low
Temperature
Lockout
Off
-20° F to 40° F (in 5° F
increments)
Notes:
• ISU 10140 “Lockout Ventilation on
Humidification or Dehumidification Calls” is
not an option when you select “ASHRAE is
Priority”.
• The ability to lockout ventilation during the
“Sleep” or “Unoccupied” program periods is
not an option when you select “ASHRAE is
Priority”.
OffBothNoRequires an outdoor sensor.
This ISU is only displayed when ISU 10000
Ventilation Type is set to ERV / HRV or
Fresh Air Damper.
See “Ventilation — Outdoor Condition
Lockouts (ISU 10130)” beginning on
page 113.
6168-0311—03
Page 62
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
NameSettingsDefault
10130Ventilation High
Temperature
Lockout
10130Ventilation High
Dew Point Lockout
10140Lockout Ventilation
on Humidification
or
Dehumidification
Calls
Off
80° F to 110° F (in 5° F
increments)
Off
65° F to 85° F (in 5° F increments)
Off
On
Residential,
Commercial
or Both
Requires
EIMNotes
OffBothNoRequires an outdoor sensor.
This ISU is only displayed when ISU 10000
Ventilation Type is set to ERV / HRV or
Fresh Air Damper.
See “Ventilation — Outdoor Condition
Lockouts (ISU 10130)” beginning on
page 113.
OffBothNoRequires a Wireless Outdoor Sensor
(sense outdoor humidity).
This ISU is only displayed when ISU 10000
Ventilation Type is set to ERV / HRV or
Fresh Air Damper.
See “Ventilation — Outdoor Condition
Lockouts (ISU 10130)” beginning on
page 113.
OffBothNoThis feature is used to help reach the user's
desired humidity level by not allowing the
ventilation equipment to run during a call
for humidification or dehumidification.
Off: Ventilation is allowed to run during a
call for humidification or dehumidification.
10160Ventilate on High
Indoor Humidity
10170Ventilator Core
Cleaning Reminder
10170Ventilator Filter
Cleaning Reminder
11000Number of UV
Devices
11050UV Bulb 1
Replacement
Reminder
Off
On (Heat Mode Only)
Off
3, 6, 9, 12 Calendar Months
Off
3, 6, 9, 12 Calendar Months
0, 1, 2
Off, 6, 12, 24 Calendar Months
On: Ventilation is NOT allowed to run
during a call for humidification or
dehumidification.
On (Heat Mode
Only)
BothNoThis ISU is only displayed when ISU 10000
Ventilation Type is set to ERV / HRV.
Off: The humidity level has no effect on
ventilation.
On: The thermostat removes excess
humidity by turning on the ventilator when
the indoor humidity rises 10% above the
user's humidification setting. The
thermostat must be in the heat mode to
ventilate on high humidity.
OffBothNo
OffBothNo
0BothNoPress the up/down arrows to select the
number of UV devices installed in the
system. Some systems may have two UV
devices, one for the A-Coil and another for
Air Treatment. A replacement reminder can
be setup for each one. Select 0 if no UV
devices are installed.
OffBothNo
Note: “1” is not
displayed if there is
only 1 UV Bulb
68-0311—0362
Page 63
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
NameSettingsDefault
11050UV Bulb 2
Replacement
Reminder
12000Installer Custom
Reminders
13000Heat Delta T
Diagnostics
13010Cool Delta T
Diagnostics
Off, 6, 12, 24 Calendar Months
View / Edit Custom Reminders
Add Custom Reminders
Off
On
Off
On
Residential,
Commercial
or Both
Requires
EIMNotes
OffBothNo
NoneBothNoSee “Customizable Reminders” beginning
on page 116.
OnBothYesThis ISU is only displayed when the
thermostat is setup for a Non-Zoned
Forced Air Heating System and the
thermostat is setup for 10K Discharge and
Return Air Sensors at ISU 5000 (What
Sensors are WIRED to your System?)
This ISU is NOT displayed when the
thermostat is setup for an External Fossil
Fuel Kit or an Economizer (ISU 2190 and
2220).
See “Delta T Diagnostics” beginning on
page 87.
OnBothYesThis ISU is only displayed when the
thermostat is setup for a Non-Zoned
Cooling System and the thermostat is
setup for 10K Discharge and Return Air
Sensors at ISU 5000 (What Sensors are
WIRED to your System?)
13015Set Advanced Delta
T Diagnostic
Options
13020Allow Delta T
Diagnostics During
Humidification
No
Yes
No
Yes
This ISU is NOT displayed when the
thermostat is setup for an Economizer (ISU
2220).
See “Delta T Diagnostics” beginning on
page 87.
NoBothYesSee “Advanced Options for Delta T
Diagnostics” beginning on page 90
YesBothYesThis ISU is only displayed when ISU 13015
Set Advanced Diagnostic Options is set to
Yes.
No: The thermostat does NOT monitor
Delta T of the system during a call for
humidification.
Yes: The thermostat monitors Delta T of the
system during a call for humidification.
6368-0311—03
Page 64
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
NameSettingsDefault
13030Allow Delta T
Diagnostics During
Dehumidification
13040Allow Delta T
Diagnostics During
Ventilation
13050Allow Heat Delta T
Diagnostics when
Indoor
Temperature is
[Indoor
13050
Temperature
Range]
13060Allow Heat Delta T
Diagnostics when
Indoor Humidity is
[Indoor Humidity
Range]
13060
13070Allow Heat Delta T
Diagnostics when
Outdoor
Temperature is
[Outdoor
13070
Temperature
Range]
No
Yes
No
Yes
Minimum Setting
No Limit
35° F to 115° F (in 5° F
increments)
Maximum Setting
No Limit
40° F to 120° F (in 5° F
increments)
Minimum Setting
No Limit
0% to 95% (in 5% increments)
Maximum Setting
No Limit
5% to 100% (in 5% increments)
Minimum Setting
No Limit
-50° F to 135° F (in 5° F
increments)
Maximum Setting
No Limit
-45° F to 140° F (in 5° F
increments)
Residential,
Commercial
or Both
Requires
EIMNotes
YesBothYesThis ISU is only displayed when ISU 13015
Set Advanced Diagnostic Options is set to
Yes.
No: The thermostat does NOT monitor
Delta T of the system during a call for
dehumidification.
Yes*: The thermostat monitors Delta T of
the system during a call for
dehumidification.
* Default is Yes for Dehumidifiers and A/C
with High Speed Fan. The thermostat does
NOT monitor Delta T Diagnostics during
dehumidification if it is setup for A/C with
Low Speed Fan, Hot Gas Bypass or Reheat.
YesBothYesThis ISU is only displayed when ISU 13015
Set Advanced Diagnostic Options is set to
Yes.
No: The thermostat does NOT monitor
Delta T of the system during a call for
ventilation.
Yes: The thermostat monitors Delta T of the
system during a call for ventilation.
No Limit
BothYesThis ISU only applies to Heating.
(Always)
This ISU is only displayed when ISU 13015
Set Advanced Diagnostic Options is set to
Yes.
No Limit
(Always)
BothYes
The thermostat monitors Delta T of the
system ONLY when the indoor temperature
is within a certain range. Set to No Limit to
monitor Delta T during all indoor
temperature conditions.
No Limit
BothYesThis ISU only applies to Heating.
(Always)
This ISU is only displayed when ISU 13015
Set Advanced Diagnostic Options is set to
Yes.
No Limit
(Always)
BothYes
The thermostat monitors Delta T of the
system ONLY when the indoor humidity is
within a certain range. Set to No Limit to
monitor Delta T during all indoor humidity
conditions.
No Limit
BothYesThis ISU only applies to Heating.
(Always)
This ISU is only displayed when ISU 13015
Set Advanced Diagnostic Options is set to
Yes.
No Limit
(Always)
BothYes
The thermostat monitors Delta T of the
system ONLY when the outdoor
temperature is within a certain range. Set
to No Limit to monitor Delta T during all
outdoor temperature conditions.
68-0311—0364
Page 65
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
NameSettingsDefault
13080Allow Heat Delta T
Diagnostics when
Outdoor Humidity
is [Outdoor
Humidity Range]
13080
13090Allow Backup Heat
Delta T Diagnostics
when Indoor
Temperature is
[Indoor
13090
Temperature
Range]
13100Allow Backup Heat
Delta T Diagnostics
when Indoor
Humidity is [Indoor
Humidity Range]
13100
13110Allow Backup Heat
Delta T Diagnostics
when Outdoor
Temperature is
[Outdoor
13110
Temperature
Range]
13120Allow Backup Heat
Delta T Diagnostics
when Outdoor
Humidity is
[Outdoor Humidity
13120
Range]
Minimum Setting
No Limit
0% to 95% (in 5% increments)
Maximum Setting
No Limit
5% to 100% (in 5% increments)
Minimum Setting
No Limit
35° F to 115° F (in 5° F
increments)
Maximum Setting
No Limit
40° F to 120° F (in 5° F
increments)
Minimum Setting
No Limit
0% to 95% (in 5% increments)
Maximum Setting
No Limit
5% to 100% (in 5% increments)
Minimum Setting
No Limit
-50° F to 135° F (in 5° F
increments)
Maximum Setting
No Limit
-45° F to 140° F (in 5° F
increments)
Minimum Setting
No Limit
0% to 95% (in 5% increments)
Maximum Setting
No Limit
5% to 100% (in 5% increments)
No Limit
(Always)
No Limit
(Always)
No Limit
(Always)
No Limit
(Always)
No Limit
(Always)
No Limit
(Always)
No Limit
(Always)
No Limit
(Always)
No Limit
(Always)
No Limit
(Always)
Residential,
Commercial
or Both
Requires
EIMNotes
BothYesThis ISU only applies to Heating.
This ISU is only displayed when ISU 13015
Set Advanced Diagnostic Options is set to
Yes.
BothYes
The thermostat monitors Delta T of the
system ONLY when the outdoor humidity is
within a certain range. Set to No Limit to
monitor Delta T during all outdoor humidity
conditions.
BothYesThis ISU only applies to Backup Heat.
This ISU is only displayed when ISU 13015
Set Advanced Diagnostic Options is set to
Yes.
BothYes
The thermostat monitors Delta T of the
system ONLY when the indoor temperature
is within a certain range. Set to No Limit to
monitor Delta T during all indoor
temperature conditions.
BothYesThis ISU only applies to Backup Heat.
This ISU is only displayed when ISU 13015
Set Advanced Diagnostic Options is set to
Yes.
BothYes
The thermostat monitors Delta T of the
system ONLY when the indoor humidity is
within a certain range. Set to No Limit to
monitor Delta T during all indoor humidity
conditions.
BothYesThis ISU only applies to Backup Heat.
This ISU is only displayed when ISU 13015
Set Advanced Diagnostic Options is set to
Yes.
BothYes
The thermostat monitors Delta T of the
system ONLY when the outdoor
temperature is within a certain range. Set
to No Limit to monitor Delta T during all
outdoor temperature conditions.
BothYesThis ISU only applies to Backup Heat.
This ISU is only displayed when ISU 13015
Set Advanced Diagnostic Options is set to
Yes.
BothYes
The thermostat monitors Delta T of the
system ONLY when the outdoor humidity is
within a certain range. Set to No Limit to
monitor Delta T during all outdoor humidity
conditions.
6568-0311—03
Page 66
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
NameSettingsDefault
13130Allow Cool Delta T
Diagnostics when
Indoor
Temperature is
[Indoor
13130
Temperature
Range]
13140Allow Cool Delta T
Diagnostics when
Indoor Humidity is
[Indoor Humidity
Range]
13140
13150Allow Cool Delta T
Diagnostics when
Outdoor
Temperature is
[Outdoor
13150
Temperature
Range]
13160Allow Cool Delta T
Diagnostics when
Outdoor Humidity
is [Outdoor
Humidity Range]
13160
Minimum Setting
No Limit
35° F to 115° F (in 5° F
increments)
Maximum Setting
No Limit
40° F to 120° F (in 5° F
increments)
Minimum Setting
No Limit
0% to 95% (in 5% increments)
Maximum Setting
No Limit
5% to 100% (in 5% increments)
Minimum Setting
No Limit
-50° F to 135° F (in 5° F
increments)
Maximum Setting
No Limit
-45° F to 140° F (in 5° F
increments)
Minimum Setting
No Limit
0% to 95% (in 5% increments)
Maximum Setting
No Limit
5% to 100% (in 5% increments)
No Limit
(Always)
No Limit
(Always)
No Limit
(Always)
No Limit
(Always)
No Limit
(Always)
No Limit
(Always)
No Limit
(Always)
No Limit
(Always)
Residential,
Commercial
or Both
Requires
EIMNotes
BothYesThis ISU only applies to Cooling.
This ISU is only displayed when ISU 13015
Set Advanced Diagnostic Options is set to
Yes.
BothYes
The thermostat monitors Delta T of the
system ONLY when the indoor temperature
is within a certain range. Set to No Limit to
monitor Delta T during all indoor
temperature conditions.
BothYesThis ISU only applies to Cooling.
This ISU is only displayed when ISU 13015
Set Advanced Diagnostic Options is set to
Yes.
BothYes
The thermostat monitors Delta T of the
system ONLY when the indoor humidity is
within a certain range. Set to No Limit to
monitor Delta T during all indoor humidity
conditions.
BothYesThis ISU only applies to Cooling.
This ISU is only displayed when ISU 13015
Set Advanced Diagnostic Options is set to
Yes.
BothYes
The thermostat monitors Delta T of the
system ONLY when the outdoor
temperature is within a certain range. Set
to No Limit to monitor Delta T during all
outdoor temperature conditions.
BothYesThis ISU only applies to Cooling.
This ISU is only displayed when ISU 13015
Set Advanced Diagnostic Options is set to
Yes.
BothYes
The thermostat monitors Delta T of the
system ONLY when the outdoor humidity is
within a certain range. Set to No Limit to
monitor Delta T during all outdoor humidity
conditions.
68-0311—0366
Page 67
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
NameSettingsDefault
13170Defrost Cycle
13180Delta T Alert
Sensitivity
13190Display Delta T
Alerts to User
None
1 to 60 minutes (in 1 minute
increments)
1 to 5
No
Yes
Residential,
Commercial
or Both
Requires
EIMNotes
10BothYesThis ISU is only displayed if ISU 2010
Heating Equipment Type is Air to Air Heat Pump.
Press the up/down arrows to set the
maximum time duration of a defrost cycle.
Check the heat pump documentation for
the defrost cycle time.
Note: The diagnostic algorithm detects
when the system goes into defrost based
on the measured Delta T of the system.
When the thermostat detects this change in
temperature, the thermostat will not
compare Delta T to the Minimum and
Maximum Delta T Fault Limits. After the
defrost cycle has ended, the thermostat will
resume monitoring Delta T of the system.
3BothYesSee “Delta T Alert Sensitivity (ISU 13180).”
beginning on page 90.
YesBothYesNo: The thermostat does NOT display a
Delta T alert to the user when a Delta T alert
is entered into the log.
Yes: The thermostat displays a Delta T alert
to the user when a Delta T alert is entered
into the log.
14000Clock Format
14010Daylight Saving
Time
14020Indoor
Temperature
Display Offset
14020Indoor Humidity
Display Offset
15000Dealer Name
15000Dealer Phone
15010Dealer Email
Address
15010Dealer Website
15020Dealer Message
12 hour
24 hour
Off
On
-3° F to 3° F (in 1° F increments)
-12% to 12% (in 1% increments)
[Dealer Name]
[Dealer Phone]
[Dealer Email Address]
[Dealer Website]
[Dealer Message]
See “Delta T Alerts” beginning on page 90.
12BothNo
OnBothNoSet to Off in areas that do not follow
Daylight Saving Time.
0° FBothNo0° F - No difference in displayed
temperature and the actual room
temperature.
The thermostat displays up to 3°F (1.5°C)
lower or higher than the actual measured
temperature.
0%BothNo0% - No difference in displayed humidity
and the actual room humidity.
The thermostat displays up to 12% lower
or higher than the actual measured
humidity.
NoneBothNo
NoneBothNo
NoneBothNo
NoneBothNo
NoneBothNo
6768-0311—03
Page 68
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
CAUTION
INSTALLER TESTS
Use the installer tests to check out the system:
• Equipment Test: Tests the heating, cooling, fan, and IAQ
equipment. The test allows you to manually call for each
system to ensure the equipment and thermostat operate
properly. Any minimum off timers are ignored during the
system test. You can test the following equipment:
—Heat
—Em Heat
—Cool
—Fan
— Humidification
— Dehumidification
— Ventilation
— Economizer
— Time of Day
• Wireless Signal Strength Test: Run this test to verify that
the thermostat can communicate properly in the installed
location. The test measures the signal strength between the
— Thermostat and the Equipment Interface Module (in
non-zoned applications)
— Thermostat and the TrueZONE Wireless Adapter (in
zoned applications)
Accessing Installer Tests
1. Press MENU on the home screen, then scroll down and
press Installer Options.
2. Enter the password (date code) when prompted. See
“Finding Your Password (Date Code) to Access Installer
Options” beginning on page 20.
3. Press Installer Test.
Fig. 60.
4. Select Equipment Test or Wireless Signal Strength Test.
Fig. 61.
Equipment Damage Hazard.
Minimum compressor off time is bypassed during
the Equipment Test
Avoid cycling compressor quickly.
68-0311—0368
Page 69
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Using the Equipment Test
1. Press Equipment Test on the Installer Test screen (see
Fig. 61). Turn the equipment on/off as needed and then
press Next Test to test the remaining equipment. The
time out for the Equipment Test mode is 30 minutes (if
there is no keypress for 30 minutes, the thermostat will
automatically exit the Equipment Test).
2. Run Time, Discharge, Return and Delta T data are displayed for heating and cooling tests (requires Discharge
and Return Air Sensors). The Discharge, Return and
Delta T are updated every 30 seconds during the test.
The Run Time counter starts over when the next stage is
turned on.
Fig. 62.
Using the Wireless Signal Strength
Test
1. On the Installer Test screen (see Fig. 61) press Wireless
Signal Strength Test.
Fig. 64.
2. Press Test Signal Strength to begin. After a brief
pause, the thermostat will display test results.
3. A number from 5-10 means communication is good.
3. Discharge, Return and Delta T are updated every 30
seconds during the equipment test.
Fig. 63.
4. When that equipment test is complete, press Next Test.
5. When system testing is complete, press Exit Test.
Fig. 65.
4. If the screen displays “No Signal,” move the thermostat
to a different location and test again.
Fig. 66.
6968-0311—03
Page 70
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
M28491
M28849A
M7514
Mounting Optional Accessories
Mounting Outdoor Sensor
Mount the sensor where:
• it cannot be tampered with.
• there is good air circulation.
• it can measure true outdoor ambient temperature and
humidity.
• wire distance between C7089U1006 and EIM is less than
200 feet (wired sensor only).
Do not mount the sensor:
• in direct sunlight.
• where hot or cold air blows on the sensor. Discharge line
from an outdoor compressor unit, vent or fan causes
inaccurate temperature readings.
• where snow, ice or debris can cover it.
MOUNTING C7089R1013 WIRELESS OUTDOOR SENSOR
Use the following steps to mount the sensor (see Fig. 67):
1. Mount the sensor on a vertical exterior wall, at least 6
inches below any overhang. Choose a location protected
from direct sunlight.
2. Place sensor securely in bracket, facing away from wall.
MOUNTING C7089U1006 WIRED OUTDOOR
TEMPERATURE SENSOR
Use the following steps to mount the sensor:
1. Remove the sensor from the mounting clip.
2. Mark the area on the location selected for mounting the
sensor mounting clip.
3. Mount the clip.
4. See “Wiring C7089U1006 Outdoor Sensor” on page 153.
Fig. 67. Mounting Outdoor Sensor.
Fig. 68. Typical locations for C7089U1006 Outdoor Sensor.
Mounting C7189R1004 Wireless Indoor
Sensor
Use the following steps to mount the sensor (see Fig. 69):
1. Remove the wallplate and mount it 4 to 6 feet above the
floor on an interior wall. Drill 3/16-inch holes for drywall,
7/32-inch for plaster.
2. Attach sensor securely to wallplate as shown.
Fig. 69. Mounting Indoor Sensor.
68-0311—0370
Page 71
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
M24056
M24057
M33095
Mounting C7189U1005 Wired Indoor Sensor
Use the following steps to mount the sensor:
1. Remove the cover from the remote sensor (see Fig. 70).
Fig. 70. Remove the cover.
2. Pull wires through wire hole.
3. Position wallplate on wall, level and mark screw hole
positions with pencil.
4. Drill holes at marked positions, then tap in supplied wall
anchors.
5. Place wallplate over anchors, insert and tighten mounting screws (see Fig. 71).
Mounting Entry/Exit Remote or Vent Boost
Remote
Mounting the remote is optional.
1. Remove the front cover from the remote.
2. Use provided screws and wall anchors to fasten the
remote to the wall. Drill 3/16-inch holes for drywall, 7/32inch for plaster.
Fig. 72. Mounting Entry/Exit Remote or Vent Boost
Remote.
3. Replace the cover on the remote.
Fig. 71. Mount wallplate to wall.
6. Replace the cover on the remote sensor.
7168-0311—03
Page 72
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
HOME. Touch to display Home screen.
FAN. Select fan mode.
SYSTEM. Select system mode (Heat/Cool).
MENU. Touch to display options. Start here to set a
program schedule.
Current schedule. Touch an arrow to change
temperature setting and select a Temporary or
Permanent Hold.
Indoor conditions. Shows indoor temperature and
humidity.
Current date and time.
Current status. Shows system mode (heat/cool),
outdoor temperature and humidity (with optional
outdoor sensor).
HOME. Touch to display Home screen.
FAN. Select fan mode.
SYSTEM. Select system mode (Heat/Cool).
MENU. Touch to display options. Start here to set a program
schedule.
Thermostat location. Quickly identify which thermostat is in
control of a specific area.
Current schedule. Touch an arrow to change temperature setting
and set a Temporary Hold.
Override. Touch to temporarily override program schedule.
Indoor conditions. Shows indoor temperature and humidity.
Current date and time.
Current status. Shows system mode (heat/cool), outdoor
temperature and humidity (with optional outdoor sensor).
USB port. Use USB device to load holiday schedules and custom
events.
OPERATION
Fig. 73. Quick reference to residential display.
Fig. 74. Quick reference to commercial display.
68-0311—0372
Page 73
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Fri, Jun 14, 2013
6:30 pm
Done
30
FAN
Done
SYSTEM
Done
Setting the time/date
1. Touch the current time. The screen displays Set Time/
Set Date.
Fig. 75.
2. Touch Set Time or Set Date.
Fig. 76.
3. Touch or until the proper time/date is displayed.
4. Touch Done to save or Cancel to ignore changes.
3. Touch Done to save and exit.
Fig. 79.
• On: Fan is always on.
• Automatic: Fan runs only when the heating or
cooling system is on.
• Circulate: Fan runs randomly about 35% of the time
(residential use only).
• Follow Schedule: Fan controlled by program.
NOTE: In commercial use, touch Automatic or On to tem-
porarily override the programmed fan schedule.
Setting system mode
1. Touch SYSTEM to display system settings.
Fig. 77.
NOTE: The thermostat will automatically switch to and
from Daylight Saving Time.
Setting the fan
1. Touch FAN to display fan settings.
Fig. 78.
2. Touch On, Automatic, Circulate, or Follow Schedule.
Fig. 80.
2. Touch desired option:
• Heat: Thermostat controls only the heating system.
• Cool: Thermostat controls only the cooling system.
• Off: Heating/cooling systems are off.
• Automatic: Thermostat selects heating or cooling as
needed depending on the indoor temperature.
• Emergency Heat (heat pumps with aux. heat):
Controls auxiliary/emergency heat. Compressor is
locked out.
3. Touch Done to save and exit.
Fig. 81.
NOTE: The Automatic and Emergency Heat system set-
tings may not appear, depending on how your
thermostat was installed.
7368-0311—03
Page 74
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
MENU
Create / Edit Schedule
Next
6:00 am
WAKE
Done
Preset Energy-Saving Schedules
This thermostat uses default Energy Saver settings that can
reduce your heating/cooling expenses.
Table 5. Residential Use Default Schedule.
Start
Period
Wake6:00 am70°78°70°78°
Leave8:00 am62°85°62°85°
Return6:00 pm70°78°70°78°
Sleep10:00 pm 62°82°62°82°
Occupied 18:00 am70°75°On
Unoccupied 110:00 pm55°85°Auto
Occupied 2*12:00 am 70°75°On
Unoccupied 2*12:00 am55°85°Auto
* Period 2 is cancelled by default. If you activate it, the values
shown above are default settings.
Time
Table 6. Commercial Use Default Schedule.
PeriodStart TimeHeatCoolFan
Heat
(Mon-Fri)
Cool
(Mon-Fri)
Heat
(Sat-Sun)
Cool
(Sat-Sun)
• Touch Guide Me to create a schedule by answering
simple questions.
• Touch I’ll do it myself to manually create a program
schedule. See below.
• Touch View/Edit to view the full schedule and make a
quick adjustment.
NOTE: To reduce costs, use the “Preset Energy-Saving
Schedules” on page 74.
3. Select the days to schedule, touch Next.
4. Touch Wake to set your Wake time for selected day(s).
Adjusting program schedules
1. Touch MENU.
Fig. 82.
2. Select Create/Edit Schedule.
Fig. 84.
5. Touch or to set Heat and Cool temperatures for the
Wake period, then touch Done.
Fig. 85.
Fig. 83.
68-0311—0374
6. Touch other time periods (Leave, Return, Sleep) to set
time and temperatures for each.
7. Touch Done to save and exit.
NOTE: Touch Delete Period to eliminate any unwanted
time period.
NOTE: Touch Fan Settings to customize fan settings for
any time period.
Page 75
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Switch To
Permanent Hold
MENU
Equipment Status
Overriding schedules: residential use
1. Touch or to adjust the temperature (right side of
screen) and the Hold Until time (left side). The schedule
will resume when the Hold Until time expires.
Fig. 86.
2. Touch Switch to Permanent Hold to keep the same tem-
perature until you change it or resume the program
schedule.
3. Touch Cancel Hold at any time to resume the program
schedule.
Overriding schedules: commercial
use
Touch or to adjust the temperature. It will be maintained
until the hold time you set.
• To change the hold time, touch the Hold Until arrow buttons.
This time can be adjusted up to the maximum time set by
the installer.
• Touch Override to use a pre-set occupied temperature if a
person uses the room during an unoccupied period. The
new temperature will be maintained for 1 hour and can be
adjusted up to the maximum time set by the installer.
OVERRIDE
Fig. 88.
The programmed schedule will resume when the override timer
expires. Touch Cancel Hold at any time to resume the program
schedule.
Viewing equipment status
1. Touch MENU.
Fig. 87.
Fig. 89.
2. Select Equipment Status.
Fig. 90.
7568-0311—03
Page 76
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Done
MENU
Vacaon Mode
Next
Done
MENU
Holiday / Event Scheduler
3. Touch or to view the status of all the equipment
your thermostat is controlling. Depending on how your
thermostat was installed, the Equipment Status screen
can report data about the following systems:
• Heating and cooling
•Fan
• Humidification
• Dehumidification
• Ventilation
• Maintenance reminders
• Thermostat information.
Fig. 91.
Setting vacation hold: residential use
This feature helps you save energy while you are away, and
restores comfortable settings just before you return home.
1. Touch MENU.
4. Review your selections on the last display, and touch
Done to save your settings. Touch Back, then Cancel to
ignore the changes.
Fig. 95.
Setting holiday/event schedules:
commercial use
This feature helps you conserve energy when the workplace is
unoccupied for special events and holidays.
1. Touch MENU.
Fig. 96.
2. Select Holiday/Event Scheduler.
Fig. 92.
2. Select Vacation Mode.
Fig. 93.
3. Touch or to select the date you leave, then touch
Next for further scheduling details, including times of day,
temperature settings, return date, and return settings.
Fig. 94.
Fig. 97.
3. Select the item you want to schedule.
• Custom Events lets you set up other days for special
schedules.
• US and Canadian Holiday options let you select from
a list of holidays commonly observed in each country.
Fig. 98.
4. Make selections as prompted on each screen. For more
information, see next two pages.
5. Touch Done to save your settings.
68-0311—0376
Page 77
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Create a new event
Next
Done
Next
Setting custom events:
commercial use
This feature lets you customize temperature settings to be
maintained during a specific event. You can set up an event for
a specific date or day in a month. The thermostat resumes
normal scheduling after the event.
1. Select Custom events from the Holiday/Event Scheduler
menu.
Fig. 99.
2. Select Create a new event.
4. Review the settings and touch Done to save them. Touch
Back, then Cancel to ignore the changes.
Fig. 102.
Setting holiday schedule:
commercial use
This feature lets you customize temperature settings to be
maintained on specified national holidays. The thermostat
resumes normal scheduling between selected holidays.
1. Select US Holidays or Canadian Holidays from the Holiday/Event Scheduler menu.
2. Select Add/Edit Holidays. A list of national holidays is
displayed.
Fig. 100.
3. Select Specific Date or Month/Weekday.
Fig. 101.
• For Specific Date, you are prompted to select the start
date, settings, end date, and frequency for the event.
• For Month/Weekday, you are prompted to select the
month, day of the week, week of the month, settings,
length of event, and frequency of the event.
Fig. 103.
3. Touch the check box next to each holiday for which you
want to maintain specific settings, (Touch or to
scroll through the holiday list.) then touch Next.
Set the holiday schedule for Occupied or Unoccupied
temperatures, depending whether the building will be in
use.
Fig. 104.
7768-0311—03
Page 78
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
MENU
Holiday Mode
Done
Press to start
occupancy
4. Touch or to select the Heat and Cool temperatures.
Fig. 105.
5. Review the settings and touch Done to save them. Touch
Back, then Cancel to ignore the changes.
Setting holiday override:
commercial use
This feature lets you customize temperature settings to be
maintained from now until a specified date. The thermostat
resumes normal scheduling on the date you select.
1. Touch MENU.
4. Review the settings and touch Done to save them. Touch
Back, then Cancel to ignore the changes.
Fig. 109.
NOTE: The cool temperature can only be set higher than
the unoccupied program setting and the heat temperature can only be set lower than the unoccupied program setting.
Initiating occupancy mode:
commercial use
This feature keeps temperature at an energy-saving level until
you touch Press to start occupancy. When you arrive, touch the
button to maintain a comfortable temperature while the room is
occupied.
Fig. 106.
2. Select Holiday Mode to display temperatures while you
are away on holiday.
Fig. 107.
3. Touch or to select the Heat and Cool temperatures,
then touch Next to select return date.
Fig. 108.
Fig. 110.
Touch the or buttons to set the temperature or the Hold
Until time. The temperature is maintained until the time you set.
Temperature returns to an energysaving level after the timer
expires, or the “Occupied” period ends.
NOTE: This feature is available only when programmed
by the installer.
Remote setback: commercial use
During Occupied program periods, an occupancy sensor
directs the thermostat to go to REMOTE SETBACK settings
when the room is empty. If someone is in the room, it uses the
Occupied program period settings. The thermostat ignores the
occupancy sensor during Unoccupied program periods.
68-0311—0378
If the thermostat is set up to be non-programmable, the sensor
directs the thermostat to go to REMOTE SETBACK settings
when the room is empty. If someone is in the room, then it
follows the settings set by the user.
Page 79
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
MENU
Humidificaon
More
Sengs
MENU
Dehumidificaon
More
Sengs
Depending on how your thermostat was installed, it may delay
for up to 30 minutes before switching to REMOTE SETBACK
settings. This delay allows the room to stay comfortable if the
room is unoccupied for only a short time.
Adjusting humidification settings
1. Touch MENU and select Humidification.
Fig. 111.
2. Select Auto.
3. Move the slider bar to select humidity level.
or condensation on your windows. Use a higher number
if indoor air seems too dry. To prevent frost/condensation
on your windows during cold outdoor temperatures,
poorly insulated windows require a lower Window Protection setting, which will limit how much your humidifier
can run.
7. After you set the Window Protection setting, check for
frost/condensation on your windows in the morning. If
frost/condensation is present, adjust the Window Protection setting to the next lowest number and check for frost/
condensation on your windows the next morning. Continue to adjust the Window Protection setting to a lower
number until frost/condensation is no longer present.
NOTE: The thermostat will not run the humidifier when
the indoor humidity has reached the “Window
Limit” that is displayed on the screen.
NOTE: Window Protection is available only if an outdoor
air sensor is installed.
Adjusting dehumidification settings:
residential use
This feature can control a dehumidifier or use your air
conditioner to reduce humidity.
1. Touch MENU and select Dehumidification.
Fig. 112.
4. Touch More Settings if frost or condensation appears on
the windows. Use a lower number to prevent frost or condensation. Use a higher number if indoor air is too dry.
Window Protection limits the amount of humidity to prevent frost or condensation on windows. See notes below.
Fig. 113.
5. Touch Done to save your settings. Touch Cancel to
ignore changes.
6. Window Protection is set on a scale from 1–10. A setting
of 1 represents poorly insulated windows and a setting of
10 represents well insulated windows. A lower number
automatically reduces the humidity to help prevent frost
Fig. 114.
2. Select Auto.
3. Move the slider bar to select humidity level.
Fig. 115.
4. Touch Done to save your settings. Touch Cancel to
ignore changes.
NOTE: If your air conditioner is used to control humidity,
the temperature may drop up to 3° F below your
temperature setting until humidity reaches the
desired level.
7968-0311—03
Page 80
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
MENU
Dehumidificaon
More
Sengs
MENU
Venlaon
More
Sengs
Seng:
Automac
Adjusting dehumidification settings:
commercial use
This feature can control a dehumidifier or use your air
conditioner to reduce humidity.
1. Touch MENU and select Dehumidification.
Fig. 116.
2. Select Auto.
3. Move slider bar to select humidity level.
4. Touch More Settings to set maintenance reminders and
NOTE: If set up for humidification in heat mode, the ven-
Fig. 119.
lockouts. Select Yes to prevent ventilation from running
during the Sleep or Unoccupied (commercial) program
periods or when outdoor conditions exceed values set by
the installer.
tilator will turn on to remove excess humidity if
10% or more above your humidity setting.
Fig. 117.
4. Touch Done to save your settings. Touch Cancel to
ignore changes.
If your air conditioner is used to control humidity, the
thermostat may use the following methods to maintain
humidity:
• Cool from 1° to 5° F lower than your temperature setting.
• Run cooling for the minimum “on” time to reduce humidity.
• Run cooling and heating at the same time to reduce
humidity without lowering the temperature.
Adjusting ventilation settings
1. Touch MENU, and select Ventilation.
Customizing screen color
You can customize the color of the thermostat screen to match
your décor.
1. Touch Menu.
2. Touch Color Themes.
Fig. 120.
3. Select one of the predefined screen colors or select Custom to define your own screen color.
Fig. 118.
2. Touch Setting, then select:
• Auto: Ventilation runs as programmed by the installer.
• Off: Ventilation remains off unless turned on using the
timer.
• On: Ventilation is always on.
3. Touch or to run ventilation temporarily. To turn it off,
set it to zero.
68-0311—0380
Fig. 121.
Page 81
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
4. If you select a predefined screen color, check the left
side of the screen to preview the color and touch Done to
accept that selection.
5. If you select Custom, touch Next and follow the prompts
on the screen to select the background color and font
color.
Fig. 122.
7. Touch the arrows on the slider bars to adjust the color,
shading and brightness of the background color. View
changes in the Preview area at the top of the screen.
Touch Undo to restore the color you originally selected.
Touch Next when finished.
Fig. 125.
8. Touch the arrows on the slider bars to adjust the color,
shading and brightness of the font color. View changes in
the Preview area at the top of the screen. Touch Undo
to restore the color you originally selected. Touch Next
when finished.
Fig. 123.
6. Touch Make Additional Adjustments to make changes to your custom screen color or touch Accept Color
Selections if you are satisfied with your custom screen
color.
Fig. 124.
Fig. 126.
8168-0311—03
Page 82
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
MENU
Preferences
MENU
Clean Screen
Yes
9. Touch Make Additional Adjustments to continue mak-
ing changes, or touch Accept Color Selections when
you are satisfied with the selected colors and then touch
HOME.
Fig. 127.
2. Select an option and follow prompts:
• Reminders to change filters
• Display heat/cool diagnostic alerts
• Utility Schedule options
• Fahrenheit/Celsius display
• 12/24-hour clock display
• Backlight
• Language choice
• Scheduling options
• Adaptive Intelligent Recovery
• Restore default schedule
• Daylight saving time
Fig. 130.
3. Touch Done to save your settings. Touch Cancel to
ignore changes.
Fig. 128.
Setting preferences
Preference menu options let you select how the thermostat
displays information or responds to certain situations.
1. Touch MENU and select Preferences.
Fig. 129.
Cleaning the thermostat screen
When you select the Clean Screen option, the screen is locked
so you don’t accidentally change settings while you clean.
1. Touch MENU.
2. Select Clean Screen. A prompt asks if you want to clean
the screen for 30 seconds.
Fig. 131.
3. Touch Yes. A countdown timer displays elapsed time until
the screen is reactivated.
68-0311—0382
Fig. 132.
NOTE: Do NOT spray any liquid directly on the thermo-
stat. Spray liquids onto a cloth, then use the damp
cloth to clean the screen. Use water or household
glass cleaner. Avoid abrasive cleansers.
Page 83
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
MENU
Security Sengs
MENU
Dealer Informaon
Adjusting security settings
You can adjust security options to prevent unauthorized
changes to system settings.
1. Touch MENU and select Security Settings.
Fig. 133.
2. Select Change Lock Mode.
Change Lock Mode
Fig. 134.
Viewing dealer information
Check dealer information if you need to contact your installer
for maintenance, repairs, or upgrades.
1. Touch MENU.
2. Select Dealer Information.
Fig. 136.
3. Touch Done to return to the menu.
3. Select an option and follow prompts:
• Unlocked: Full access allowed.
• Partially locked: Only temperature can be changed.
• Fully locked: No access allowed.
Fig. 135.
NOTE: If you choose to use a password for additional
security, write it here for reference:
Fig. 137.
Temporary Schedule Changes
Use the thermostat to set temporary schedule changes that
impact the regular schedule for the heating/cooling system.
This feature is useful if your daily schedule sometimes
changes.
Select an option, then follow screen prompts to conserve
energy while you’re away and maintain a comfortable climate
after you return.
After the times you set, the normal program schedule will
resume.
• Stay Home From Work: Ignores the “Away” period and
keeps the temperature at a comfortable level throughout the
day.
• Return Home Early: Shortens the “Away” period and
applies evening temperature settings earlier than usual.
• Return Home Late: Extends the “Away” period, and applies
evening temperature settings later than usual.
• Wake Up Early: Shortens the “Sleep” period and applies
morning temperature settings earlier than usual.
• Stay Up Late: Delays the “Sleep” period to keep the
temperature comfortable until you go to bed.
8368-0311—03
Page 84
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
1. Press MENU
2. Scroll to select TEMPORARY SCHEDULE
3. Select option, then follow screen prompts
NOTE: See also “Overriding schedules: residential use”
beginning on page 75.
2. Press On, then press Next.
Fig. 139.
3. Select the temperatures you would like to adjust based
on the Utility Schedule. Choose to create a cost-saving
schedule for the heating system, the cooling system, or
both.
4. When asked if you’d like to enter the Utility Schedule
now, press Yes.
5. Indicate how many different price levels the Utility Schedule has, then press Next. At this and the following
screens, you can customize how the system operates for
up to four different price levels, based on local utility
rates.
Utility Scheduling
This feature can help reduce fuel or electric expenses by
changing indoor temperatures at certain times of the day when
utility charges rise. For example, the system can be set to raise
indoor temperature slightly in summer (or lower it in winter)
during hours of peak usage when rates are higher.
1. Press MENU, then press Preferences, then press Utility
Schedule Options.
Fig. 138.
Fig. 140.
6. Use the slider to set the warmest heating or coolest cool-
ing temperature allowed during the different price periods.
68-0311—0384
Fig. 141.
7. Follow the on-screen prompts to set the days of the week
that will use the Utility Schedule, then press Next.
8. The thermostat will prompt you to enter information for
additional price periods, and prompt you to review and
save your Utility Schedule when complete.
Page 85
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
WAKE
COMPRESSOR SETPOINT
AUXILIARY HEAT SETPOINT
ROOM TEMPERATURE
M6406A
Advanced Features
ADAPTIVE INTELLIGENT RECOVERY (RESIDENTIAL USE
ONLY)
Over time, the Prestige® thermostat “learns” how long it takes
your system to reach your programmed temperature setting.
The thermostat turns on the heating/cooling system early and
assures that the programmed temperature setting is reached at
the programmed time regardless of weather conditions. For
example, if the Wake program period is set to 6:00 am with a
heat setting of 70 degrees, the heat will turn on before 6:00
am, so the temperature is 70 degrees at 6:00 am. The
thermostat displays "In Recovery" when it turns the system on
early.
Adaptive Intelligent Recovery® calculates the recovery ramp
based on how far the room temperature is away from the
temperature setting, previous equipment performance and
weather history, allowing the thermostat to start recovery at the
optimal time so it can reach the programmed temperature
setting at the programmed time.
The Prestige® thermostat uses two recovery ramps when
setup to control a heat pump system. One ramp for the
compressor and one ramp for the auxiliary heat. Once the
room temperature intersects the compressor ramp, the
compressor turns on until the setpoint is reached. If the room
temperature does not rise quickly enough and intersects the
second ramp, the auxiliary heat turns on. It takes about one
week for the thermostat to adjust to weather conditions,
equipment performance and construction of the home. If the
temperature setting is reached too early or too late, the ramp is
adjusted for the next day's recovery. See Fig. 142.
PRE-OCCUPANCY PURGE (COMMERCIAL USE ONLY)
This feature turns on the fan 1 to 3 hours before each
“occupied” time period, to provide a comfortable workplace
when you arrive.
P + I CONTROL
A conventional mechanical or electronic thermostat does not
control temperature precisely at setpoint. Typically there is an
offset (droop) in the control point as the system load changes.
Many factors contribute to offset including the switch
differential, thermal lag, overshoot, cycle rates and system
load.
The Prestige® thermostat however, works much differently
than a conventional mechanical or electronic thermostat. The
proprietary algorithm in the thermostat eliminates the factors
causing offset (droop). This makes temperature control more
accurate than the conventional mechanical or electronic
thermostat. The temperature control algorithm is called
proportional plus integral (P + I) control.
The thermostat sensor or a remote indoor sensor senses the
current space temperature. The proportional error is calculated
by comparing the sensed temperature to the setpoint
temperature. The deviation from the setpoint is the proportional
error.
The thermostat also determines integral error, which is a
deviation based on the length of error time (how long the
sensed room temperature has been away from the setpoint
temperature). The sum of the two errors is the (P + I) error. The
cycle rate used to reach and maintain the setpoint temperature
is computed using the P + I control algorithm. The addition of
the integral error is what differentiates the thermostat from
many other mechanical and electronic thermostats. See Fig.
143.
Fig. 142.
DEHUMIDIFICATION AWAY MODE
Your system can be set to control indoor climate while your
home is vacant during the humid season. Before you leave,
touch MENU, then select Dehumidification Away Mode.
Temperature and humidity will be kept at levels that protect
your home and possessions. When you return, touch Cancel to
resume normal operation.
COMPRESSOR PROTECTION
The thermostat keeps the compressor off for a few minutes
before restarting, to prevent equipment damage. During this
“off” time, the message “waiting for equipment” is displayed on
screen.
THERMOSTAT
COOL SETPOINT
PROPORTIONAL COOL
CONTROL POINT
P+I CONTROL
POINT
P+I CONTROL POINT
TEMPERATURE
THERMOSTAT
HEAT SETPOINT
10050050100
PROPORTIONAL HEAT
CONTROL POINT
HEATING
COOLING
PERCENT LOAD
Fig. 143.
M4414
8568-0311—03
Page 86
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
MENU
Installer Opons
72
INDOOR
Temperature reading
depends on location
of sensor
45% Humidity
Humidity reading
depends on location
of sensor.
Installer options
Installer Options require a password and should only be
changed by a qualified technician.
To prevent unintended changes or damage to your equipment,
do not change these options yourself.
Using the humidity display
In some circumstances, the humidity displayed on the Home
screen may not match humidity near the thermostat.
Some systems are set up to use two sensors, one to control
humidification, the other for dehumidification. These sensors
are often installed in different locations.
Depending on how your thermostat was installed, the
thermostat Home screen will display humidity readings from
only one sensor.
Fig. 144.
Using the temperature display
In some circumstances, the temperature displayed on the
Home screen may not match the temperature near the
thermostat.
If your system is set up to use remote indoor sensors, it may be
reading a sensor in another location.
Fig. 145.
Fig. 146.
UNIVERSAL OUTPUTS
(U1, U2, U3)
U1, U2, U3 are universal outputs that can be setup to control
IAQ equipment and a stage of heating or cooling in the Installer
Setup. Setup options are listed below. See “THX9321
Thermostat Wiring Diagrams Using Universal Relays to
Control Heating or Cooling” beginning on page 142 for more
information.
Universal Output Options
THX9421 with Equipment Interface Module (U1, U2, U3):
• Humidification (ISU 8030)
• Dehumidification (ISU 9040)
• Ventilation (ISU 10020)
• Cool Stage 3 (ISU 2080)
• Cool Stage 4 (ISU 2090)
• Geothermal Radiant Heat (ISU 2030, 2040)
THX9321 Thermostat Only (U1, U2)
• Humidification (ISU 8030)
• Dehumidification (ISU 9040)
• Ventilation (ISU 10020)
• Cool Stage 3 (ISU 2080)
• Cool Stage 4 (ISU 2090)
• Conventional Heat Stage 3 (ISU 2100, 2140)
• Backup Heat Stage 2 for Heat Pumps (ISU 2170)
• Geothermal Radiant Heat (ISU 2030, 2040)
68-0311—0386
Page 87
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
RUN TIME
M31489
DELTA T
MINIMIUM DELTA T LIMIT
RUN TIME WHEN THERMOSTAT
COMPARES DELTA T TO THE
MINIMUM AND MAXIMUM DELTA T LIMITS
DELTA T NOT STABLEDELTA T STABLE
DELTA T BEGINS TO STABILIZE
MAXIMUM DELTA T LIMIT
UNIVERSAL INPUTS
(S1, S2, S3, S4)
S1, S2, S3, and S4 are universal inputs that can be setup to
work with a sensor or dry contact device in the Installer Setup.
Setup options and compatible sensors are listed below. See
wiring diagrams on page 96 and page 154.
Universal Input Options
Indoor Air Sensor (ISU 5000)
• C7189U1005 (10K)
• C7772A1004 (20K)
• C7772A1012 (20K)
• TR21 (20K)
• TR21-A (10K)
Outdoor Air Sensor (ISU 5000)
• C7089U1006 (10K)
Discharge/Return Air Sensors (ISU 5000)
• C7735A1000 (10k)
• C7770A1006 (20K)
• C7041 (20K)
Occupancy Sensor for Remote Setback (ISU 6000)
• WSK-24
Dry Contact Alerts (ISU 6000)
• Low Voltage Dry Contact Device
Before You Set Up Delta T
Diagnostics
Refer to the information below for tips on installation and setup
of Delta T Diagnostics.
1. Refer to Fig. 10–14 for the placement of the Discharge
and Return Air Sensors.
2. In gas or oil forced air systems, Delta T will continue to
rise for several minutes even after Delta T begins to
stabilize. Be sure the Maximum Delta T Limit is set
higher than the expected stable Delta T. See Fig. 147.
NOTE: S1, S2, S3, and S4 terminals are only available on
ALERTS AND DIAGNOSTICS
The thermostat uses alerts and diagnostics to provide greater
comfort and efficiency. Alerts and diagnostics can notify
customers when maintenance or service is needed, and
display your contact information to make it easy for them to
reach you.
Delta T Diagnostics
If discharge and return air sensors are installed, the thermostat
can track system performance over time. It measures this as
“Delta T.” The thermostat monitors Delta T and displays an
alert on the home screen when the system exceeds the limits
you set.
Delta T Diagnostics tells you if the system is performing above
or below expected standards which would normally go
unnoticed, and may cause unnecessary energy use. It can also
detect and warn about problems early, before heating or
cooling equipment fails.
The thermostat will measure and record Delta T of the system
for each stage you test. This information can be used to set the
proper Delta T fault limits of the system. When the system
operates outside those limits multiple times (see “Advanced
Options for Delta T Diagnostics” beginning on page 90), an
alert is recorded in the log. If configured to do so, the system
will then display an alert to the homeowner, along with your
contact information.
the Equipment Interface Module (EIM).
Fig. 147.
3. Delta T can be affected by indoor and outdoor conditions
for heat pumps and cooling systems. Consider the total
range of normal performance when setting the Delta T
Limits.
For example, in cooling, you might have a Delta T of 20
°F when the outdoor humidity is 50% and a Delta T of 16
°F when the outdoor humidity is 85%.
You can either set Limits further apart and monitor Delta
T during all indoor and outdoor conditions or set Limits
closer together and turn off diagnostics during certain
indoor and outdoor conditions (see “Advanced Options
for Delta T Diagnostics” beginning on page 90).
For example, you can set limits closer together and then
turn off diagnostics when outdoor temperature is above
90 degrees and outdoor humidity is above 85%.
4. Verify the filter is clean and all the registers are open
before running an equipment test.
5. Select a Run Time when Delta T begins to stabilize
during the equipment test.
6. Set Minimum and Maximum Delta T Limits based on
what you consider to be unacceptable performance from
the heating and cooling equipment.
NOTE: When the system operates below the Minimum
Limit or above the Maximum Limit multiple
times (Table 7), an alert is recorded in the log. If
configured to do so, the thermostat will display
an alert to the user, along with your contact
information.
8768-0311—03
Page 88
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
7. Delta T Diagnostics is only for non-zoned forced air
systems.
8. The thermostat does not provide Heat or Cool Delta T
Diagnostics when it is set to control an Economizer
module (ISU 2220).
9. The thermostat cannot be setup for Heat Delta T
Diagnostics when the thermostat is used with an external
fossil fuel kit (ISU 2190).
Setting up Alerts and Diagnostics
1. Set up the Return and Discharge Air Sensors by
selecting the check boxes on the screen. These sensors
are used to measure Delta T.
Fig. 148.
3. Select the Discharge and Return Air Sensor Type (10K).
IMPORTANT
10K sensors must be used for Delta T Diagnostics.
Fig. 150.
4. Turn on the Heat and Cool Delta T Diagnostics. Default
is On.
2. Select the terminals that are wired to the Discharge and
Return Air Sensors (terminals S1, S2, S3, or S4 at the
EIM).
IMPORTANT
Be sure to select the correct terminals for the discharge and return air sensors. For example, if the
return air sensor is wired to S1, select S1 (see Fig.
149) for the return air sensor.
Fig. 149.
Fig. 151.
Fig. 152.
68-0311—0388
Page 89
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
5. For Air-to-Air Heat Pumps, press the up/down arrows to
set the maximum time duration of a defrost cycle. Default
is 10 minutes. Delta T is not monitored during a defrost
cycle. Check the heat pump documentation for the
defrost cycle time.
Fig. 153.
6. When you have completed Installer Setup (see “Installer
Options” beginning on page 21), you will be asked to finish setting up Diagnostics.
4. Press Set Up Diagnostics.
Fig. 155.
5. Proceed to “Run a Test for Each Stage”.
Run a Test for Each Stage
Follow these steps to run a test for each stage in the HVAC
system.
1. Turn on stage 1.
Fig. 154.
7. If you press Set Up Diagnostics, you will enter the
Equipment Test. See “Run a Test for Each Stage”
beginning on page 89.
8. If you press I’ll do it later, you will be reminded to finish
setting up diagnostics the next time you exit installer
setup. You can also finish setting up diagnostics by
following the procedure in “If You Decide to Set Up
Diagnostics Later”.
After Delta T Diagnostics Setup is complete, the thermostat will
detect typical failures such as no heating or no cooling and
performance related issues that are typically caused by a dirty
air filter, blocked registers, loss of refrigerant, dirty a-coil,
frozen a-coil, cracked heat exchanger, dirty burners, etc.
If You Decide to Set Up Diagnostics Later
When you are ready to set up diagnostics, follow these steps:
1. From the Home screen, press MENU.
2. Scroll down and press Installer Options.
3. Enter the passcode and press Done (see Note).
NOTE: The passcode is the date code printed on the
back of the thermostat or press
MENU > EQUIPMENT STATUS to find the date
code.
Fig. 156.
2. For each stage you test, wait until Delta T begins to sta-
bilize, then turn on the next stage (if present). See Fig.
157 for an example.
Fig. 157.
3. Press Next Step after Delta T stabilizes for the last stage.
The thermostat saves the Delta T and Run Time Data for
each stage you test and is displayed on the next screen.
NOTE: The thermostat only saves test data for stages
that run 1 minute or longer.
8968-0311—03
Page 90
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Set Delta T Limits
1. Press Stage 1 to set the limits and run time (see Fig.
158). Use the saved test data located in the upper right
corner of the screen to set the Delta T Minimum and
Maximum Limits and the Run Time (see Fig. 159).
Fig. 158.
2. Press the up or down arrows to set the Minimum and
Maximum Limits and the Run Time.
Fig. 159.
3. Set appropriate Minimum and Maximum Delta T Limits
based on the reading from the equipment test and what
you consider to be unacceptable performance from the
heating and cooling equipment.
4. When setting the run time, select a setting based on
when Delta T began to stabilize during the equipment
test. In the example shown in Fig. 157 and 159, Delta T
began to stabilize around 10-11 minutes.
5. Set the limits and run time for all stages of cooling using
steps 1–4 above.
6. Repeat steps 1–5 above for Heating.
After Delta T Diagnostics Setup is Complete
The thermostat will measure Delta T after the specified run
time, and compare Delta T to the minimum and maximum limits
for each valid cycle. If the system operates below the minimum
limit or above the maximum limit multiple times (see Table 7),
an alert is recorded in the Alerts Log. If configured to do so, an
alert is displayed to the user (Display Delta T Alerts to User,
ISU 13190). The user is alerted by default. For example, if 10
of the last 15 cycles have the same fault, an alert is logged and
the user is alerted.
Advanced Options for Delta T Diagnostics
To set Advanced Options for Delta T Diagnostics, select Yes for
ISU 13015.Then the following advanced options are displayed:
• Delta T Alert Sensitivity (ISU 13180; Default: 3)
• Display Delta T Alerts to User (ISU 13190; Default: Yes)
• Allow Delta T Diagnostics:
— during humidification (ISU 13020; Default: Yes)
— during dehumidification (ISU 13030; Default: Yes*)
— during ventilation (ISU 13040; Default: Yes)
— only when indoor temperature is within a certain range
(ISUs 13050, 13090, 13130; Default: Always)
— only when indoor humidity is within a certain range
(ISUs 13060,13100, 13140; Default: Always)
— only when outdoor temperature is within a certain range
(ISUs 13070, 13110, 13150; Default: Always)
— only when outdoor humidity is within a certain range
(ISUs 13080, 13120, 13160; Default: Always)
* Default is Yes for Dehumidifiers and A/C with High Speed
Fan. The thermostat does NOT allow Delta T diagnostics during dehumidification if it is setup for A/C with Low Speed Fan,
Hot Gas Bypass, or Reheat.
The Delta T Alert Sensitivity is set on a scale of 1–5 in ISU
13180 (1 is the least sensitive; 5 is the most sensitive):
Table 7. Delta T Alert Sensitivity (ISU 13180).
SettingAlert is logged and user is alerted if
110 of the last 15 valid cycles have the same fault, or
210 of the last 15 valid cycles have the same fault, or
3
(Default)
45 of the last 5 valid cycles have the same fault, or
53 of the last 5 valid cycles have the same fault, or
By default, Delta T alerts are displayed to the user, but can be
turned off and on in ISU 13190.
25 of the last 30 valid cycles have the same fault.
20 of the last 30 valid cycles have the same fault.
5 of the last 5 valid cycles have the same fault, or
10 of the last 15 valid cycles have the same fault, or
15 of the last 30 valid cycles have the same fault.
8 of the last 15 valid cycles have the same fault, or
15 of the last 30 valid cycles have the same fault.
8 of the last 15 valid cycles have the same fault, or
10 of the last 30 valid cycles have the same fault.
Delta T Alerts
The thermostat uses alerts and diagnostics to provide greater
comfort and efficiency. Alerts and diagnostics can notify
customers when maintenance or service is needed, and
display your contact information to make it easy for them to
reach you.
This tells you if the system is performing above or below
expected standards which would normally go unnoticed, and
may cause unnecessary energy use. It can also detect and
warn about problems early, before heating or cooling
equipment fails.
There are three alerts each for the heating and cooling system.
They occur when:
• the system is not operating
NOTE: The thermostat displays an alert when the sys-
tem does not reach a Delta T of 5 F after the
• the system is operating below the minimum Delta T limit
• the system is operating above the maximum Delta T limit
Delta T Alerts are displayed for basic failures including no
heating or no cooling that may be related to bad igniter, bad
flame sensor, bad gas valve, bad draft motor, bad blower, bad
contactor, bad startup capacitor, dead compressor, etc.
thermostat calls for a reasonable period of time.
68-0311—0390
Page 91
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Delta T Alerts are also displayed for performance related
issues such as dirty air filter, blocked registers, loss of
refrigerant, dirty a-coil, frozen a-coil, cracked heat exchanger,
dirty burners, burners need adjustment, etc.
Alerts are displayed to the user on the home screen. See Fig.
160 for an example.
Fig. 160.
When the user presses the alert for more information, the
Notification screen is displayed, prompting them to perform
some basic troubleshooting and, if the problem persists,
contact their dealer. See Fig. 161 as an example.
installed and provide an option to the user to turn off
diagnostics temporarily while power is interrupted by the utility
company. Diagnostics can be turned off for 1-14 days.
Fig. 162.
Fig. 161.
Alerts are also recorded in the Alerts Log. See “Data Logs”
beginning on page 91.
Delta T Alerts and Utility Saver
Switches
For systems that might be interrupted by a utility saver switch
(conventional cooling and heat pumps in the heat and cool
mode), the thermostat will ask if a utility saver switch is
Fig. 163.
Data Logs
The Data Logs collect system information that can help point a
service technician in the right direction when troubleshooting.
When accessing the Data Logs, the installer can turn off each
log, delete current log entries, and save Data Logs to a
memory stick via the USB port. See “Using the Data Logs”
beginning on page 94 and “To save a Data Log to a memory
stick” beginning on page 95 for more information.
Data Logs include the Alerts Log, User Interactions Log, and
Performance Logs.
9168-0311—03
Page 92
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Alerts Log
The Alerts Log stores a history of the most recent 25 alerts and
records the date and time of each alert. In the Alerts Log, press
any of the alerts for more information.
You can also press Show Active Alerts to display the active
alerts that are currently snoozed by the user. This allows the
service technician to dismiss alerts for problems that have
been corrected, and prevent unnecessary callbacks.
Fig. 164.
Fig. 167.
The Alerts Log contains information about the alert and system
information. See Fig. 165–170 as an example.
Fig. 165.
Fig. 168.
Fig. 169.
Fig. 166.
68-0311—0392
Fig. 170.
The Alerts Log can include:
• The alert name and description.
• System details at the time of the alert (Delta T, thermostat
settings, heat/cool stages on, status of IAQ equipment, etc.)
• The alert message that is displayed to the user.
• The alert status (snoozed, dismissed, recovered)
Page 93
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
User Interactions Log
The User Interactions Log can help a service technician save
time by determining if the issue is related to a system problem
or an accidental user error.
The User Interactions Log records the date and time for most
changes made by the user, whether made at the thermostat or
from a remote location (RedLINK Internet Gateway, Portable
Comfort Control, etc.). The log saves the most recent 250 user
changes, including:
• Indoor Air Quality Settings
• Maintenance Reminders
• Temperature Settings
• System/Fan Mode
• Alerts (snoozed or dismissed)
• Installer Setup
• Date/Time
Performance Logs
NOTE: Only applies to THX9421 Thermostat with an
Equipment Interface Module.
The Performance Log allows the service technician to quickly
check system performance over time to determine if the
equipment is operating as expected or if it requires servicing.
The thermostat contains the following logs:
• Cooling Performance Log
• Heating Performance Log
• Emergency Heat Performance Log
• Run Time by Equipment Type
• Indoor and Outdoor Conditions Log
The Performance Log records the following information:
• Minimum and Maximum Delta T
• Minimum and Maximum Discharge Temperature
• Minimum and Maximum Return Temperature
• Minimum and Maximum Outdoor Temperature and Humidity
• Minimum and Maximum Indoor Temperature and Humidity
• Run Time of Heating and Cooling per stage
Fig. 172.
You have the option to view this data in 4 different time periods:
• Hourly - saves data for the last 8 days.
• Daily - saves data for the last 15 days.
• Weekly - saves data for the last 8 weeks.
• Monthly - saves data for the last 25 months.
NOTES:
—Data is collected in the Emergency Heat Perfor-
mance Log only if the thermostat was set to the
“Emergency Heat” mode.
—The Run Time by Equipment Type Log contains
the Total Run Time of each equipment type since
the last time it was reset.
—The Minimum and Maximum Delta T, Discharge
Temperature and Return Temperature are only
shown in the log if the equipment ran for at least 5
minutes during a cycle. If the equipment ran for
less than 5 minutes in every cycle during a 1 hour
period, the log will display “--°.”
—For Air to Air Heat Pumps, the Minimum Delta T
and Minimum Discharge Temperatures will include
defrost cycles in the log.
Fig. 171.
9368-0311—03
Page 94
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Using the Data Logs
TO ACCESS THE DATA LOGS
1. From the Home screen, press Menu.
2. Scroll down and press Installer Options.
3. Enter the password (date code) and press Done.
4. Press Data Logs.
5. Press the log you want to view.
Fig. 173.
SEARCHING THE USER INTERACTIONS LOG
You can search the User Interactions Log for changes made by
the user.
1. Follow the steps in “Using the Data Logs” beginning on
page 94. Press User Interactions Log.
Using the Performance Logs
1. Follow the steps in “Using the Data Logs” on page 94.
Press Performance Logs.
Fig. 176.
2. Select the desired log to view performance history.
Fig. 174.
2. Press Previous Day or Next Day to view user interactions
by date.
3. Press Search by Event to search for specific user interactions.
Fig. 177.
3. For example, the Heating Performance Log displays the
Total Run Time of each heating stage since the last time
it was reset. Press on the desired stages to view Delta T,
Discharge Temperature, Return Temperature, Outdoor
Temperature/Humidity, Indoor Temperature/Humidity and
additional Run Time data.
Fig. 178.
Fig. 175.
4. Select the desired user interactions and press Done.
68-0311—0394
Page 95
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
4. Select the desired time period at the top of the screen
(Hourly, Daily, Weekly or Monthly). Use the Up/Down
arrows to scroll for Delta T, Discharge Temperature,
Return Temperature, Outdoor Temperature/Humidity and
Indoor Temperature/Humidity. Use the Left/Right arrows
to scroll to a desired hour, day, week or month.
Fig. 179.
5. From the Performance Log menu, press Run Time by
Equipment Type. This screen displays the Total Run
Time of each equipment type since the last time it was
reset. To reset the run time, press Reset Equipment Run
Time Totals. Press on the desired equipment type to
view additional run time data.
4. Select the log you want to save to USB.
Fig. 182.
5. When you insert the memory stick into a computer, you
can view the data logs in a spreadsheet.
ADVANCED DATA LOG OPTIONS
You can turn the Data Logs off or Reset them from this screen.
1. Follow the steps in “Using the Data Logs” beginning on
page 94. Press the Advanced Options button.
Fig. 180.
TO SAVE A DATA LOG TO A MEMORY STICK
1. Insert memory stick in thermostat USB port.
2. The USB options will be displayed.
Fig. 181.
3. Press Data Logs.
Fig. 183.
2. Press Reset and then press Done.
Dry Contact Alerts
A Dry Contact device such as a wet switch can be connected
to the S1, S2, S3, or S4 terminals at the Equipment Interface
Module.
When the dry contact device detects a problem, the thermostat
displays an alert on the home screen along with the dealer
information. See Fig. 184 as an example.
Fig. 184.
9568-0311—03
Page 96
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
WARNING
MULTIPLE DRY CONTACT DEVICES
ON ONE SET OF TERMINALS
EIM
ONE DRY CONTACT DEVICE
S4
S4
S3
S3
When the user presses the alert for more info, the Notification
screen is displayed, prompting them to contact their dealer.
See Fig. 185 as an example.
Fig. 185.
The following dry contact alerts are available.
Full Drain Pan Alert
When the dry contact device detects that the condensate drain
pan is full, the thermostat provides an alert to the user.
NOTE: If you want the compressor to turn off when the
drain pan is full, wire the system so the dry contact device turns off the compressor when the
drain pan is full.
When the dry contact device detects a problem with the
system (for example, smoke detection), the thermostat will not
call for heating, cooling, fan or IAQ equipment until the dry
contact is deactivated or the feature is unconfigured at the
thermostat.
Service Needed Alert
When the dry contact device detects an issue that requires
service, the thermostat provides an alert to the user.
Fan Failure Alert
The Fan Failure Alert protects the equipment when there is no
airflow. When the dry contact device (for example, sail switch)
detects no air flow for 5 minutes after a call for forced air heat,
cool, or fan, the thermostat provides an alert to the user
indicating that the system was shut down due to a lack of
airflow.
The thermostat will call for the fan and lockout all other
equipment until the dry contact device senses air flow again or
the feature is unconfigured at the thermostat.
Custom Alert
Allows the dealer to enter a custom alert to be displayed when
a dry contact device is activated. For example, a float switch
can detect when your sump pump is not working.
Set Up the Dry Contact Alerts
Dirty Filter Alert
When the dry contact device detects a dirty air filter (pressure
drop across the filter), the thermostat provides an alert to the
user to replace the filter.
Water Leak Alert
When the dry contact device detects a water leak, the
thermostat provides an alert to the user.
System Shutdown Alert
When the dry contact device detects a critical problem with the
system, the thermostat provides an alert to the user indicating
that the system was shut down.
Equipment Damage Hazard.
Do not apply power to S1, S2, S3, or S4 terminals. Do
not connect a temperature sensor to the S1, S2, S3, or
S4 terminals if setup for a dry contact device.
IMPORTANT
The dry contact device must be rated for low voltage.
NOTE: You can connect multiple Dry Contact devices in
parallel to the S1, S2, S3, or S4 terminals.
You can connect the S1, S2, S3, or S4 terminals on the EIM to
a dry contact device to display an alert. Dry contact alerts
include Full Drain Pan, Dirty Filter, Water Leak, System
Shutdown, Service Needed, Fan Failure and Custom Alert. A
dry contact device can be normally open (shown in diagram) or
normally closed.
ONE DRY CONTACT DEVICE
EIM
MULTIPLE DRY CONTACT DEVICES
ON ONE SET OF TERMINALS
68-0311—0396
Fig. 186. Wiring dry contact devices.
Page 97
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Home screen
Installer setup
screen
User notification screen
Installer setup
screen
1. Wire the dry contact device to S1, S2, S3, or S4 terminals at the EIM.
2. Enter Installer Setup (see “Installer Options” beginning
on page 21).
3. Dry Contacts are selected at ISU 6000. Select the appropriate Dry Contact(s) and press Next.
Fig. 187.
4. Select the terminals wired to the Dry Contact device, and
press Next.
6. If you are creating a custom alert, type the alert name
into the text box and press Done. The alert name is what
appears on the Home screen when the alert is detected.
See Fig. 190. You can edit or confirm the alert name
after you enter it.
Fig. 190.
7. Type the custom alert message into the text box and
press Done. The custom alert message appears when
the orange alert button is pressed. See Fig. 191. You can
edit or confirm the alert message after you enter it.
Fig. 188.
5. Select Normally Open or Normally Closed, and press
Next.
NOTE: For example, if a wet switch is normally open, it
will close when the device detects water. If the
wet switch is normally closed, it will open when
the device detects water.
Refer to the instructions packed with the dry
contact device to determine if it is normally
open or normally closed.
Fig. 189.
Fig. 191.
8. Repeat steps 4–5 for the other Dry Contact, if necessary.
Staging Control
Differential Between All Stages
The thermostat provides Differential settings between all
stages. The equipment changes stages based on how far the
indoor temperature is from the setpoint. Differential settings
provide a way to balance comfort and conservation.
Heat Differential
The indoor temperature must drop to the selected differential
setting before the thermostat will turn on the stage of heating.
For example, if stage 2 is set to 2 °F (1.0 °C), the indoor
temperature must be 2 °F (1.0 °C) away from the setpoint
before stage 2 turns on. When set to Comfort, the thermostat
will use the stage of heating as needed to keep the indoor
temperature within 1 °F (0.5 °C) degree of the setpoint. The
thermostat turns on stage 2 when the capacity on stage 1
reaches 90%.
9768-0311—03
Page 98
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Cool Differential
The indoor temperature must rise to the selected differential
setting before the thermostat turns on the stage of cooling. For
example, if stage 2 is set to 2 °F (1.0 °C), the indoor
temperature must be 2 °F (1.0 °C) away from the setpoint
before stage 2 turns on. When set to Comfort, the thermostat
uses the stage cooling as needed to keep the indoor
temperature within 1 °F (0.5 °C) degree of the setpoint. The
thermostat turns on stage 2 (or the next stage) when the
capacity on stage 1 reaches 90%.
TO CHANGE DIFFERENTIAL SETTINGS
1. Select Advanced Options to view/adjust differentials
between all stages.
Fig. 192.
2. Default is Comfort. Adjust differentials as needed.
NORMAL OPERATION
When the Backup Heat Differential is set to Comfort, the
thermostat uses backup heat as needed to keep the indoor
temperature within 1 °F (0.5 °C) of the setpoint.
When the Backup Heat Differential is set to 2 °F or higher,
backup heat is not used unless the indoor temperature drops
to the Backup Heat Differential setting or the Backup Heat
Upstage Timer expires, whichever occurs first. The upstage
timer starts when the highest stage of the previous equipment
type turns on.
MANUAL TEMPERATURE CHANGE
When the Backup Heat Differential is set to Comfort, the
thermostat uses backup heat as needed to keep the indoor
temperature within 1 °F (0.5 °C) of the setpoint.
When the Backup Heat Differential is set to 2 °F or higher, if the
primary heat is making progress as expected, backup heat will
not be used to reach the new setpoint. Set to a higher number
to use less backup heat (a greater difference between the
current indoor temperature and the new setpoint is required to
turn on backup heat). See notes below.
PROGRAMMED RECOVERY
If the primary heat is making progress as expected, backup
heat will not be used to reach the setpoint of the next program
period. Backup heat is always restricted during a programmed
recovery when the Adaptive Intelligent Recovery feature is
used. See note below.
NOTE: During a programmed recovery (or when the tem-
perature setpoint is changed by the user), the
thermostat waits to turn on the backup heat
depending on system performance, load conditions and how many degrees the temperature setpoint is changed. Backup heat will be used ONLY
when the temperature is not rising quickly
enough to reach the setpoint in a reasonable time.
Fig. 193.
Backup Heat Differential (Droop)
A Backup Heat Differential is available for any system with 2
heating types. For example:
• Heat Pumps with any type of Backup Heat
• Radiant Heat with any type of Backup Heat
• Hot Water Fan Coil with any type of Backup Heat
The Backup Heat Differential restricts backup heat during the
following conditions:
• Normal Operation
• Manual Setpoint Changes
The options are:
• Comfort – keeps temperature within 1 degree of the
setpoint.
• 2 to 15 °F – Backup heat is not used unless the indoor
temperature drops to the selected Backup Heat Differential.
For example, if the Backup Heat differential is set to 2 °F
(1.0 °C), the indoor temperature must be 2 °F (1.0 °C) away
from the setpoint before the backup heat turns on.
NOTE: If the backup heat was used in the last 2 hours
because the primary heat was not able to maintain the setpoint, the thermostat may turn on the
backup heat earlier when the user raises the setpoint. This does NOT apply to heat pumps with
fossil fuel backup heat.
TO CHANGE BACKUP HEAT DIFFERENTIAL (DROOP)
SETTINGS
1. Select Advanced Options or Basic Options to view/adjust
Backup Heat Differential settings.
Fig. 194.
68-0311—0398
Page 99
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
2. Default is Comfort. Adjust differentials as needed.
Fig. 195.
Backup Heat Upstage Timer
The Backup Heat Upstage Timer is available for any system
with 2 heating types and the Backup Heat Differential is set to
2 °F (1.0 °C) or higher.
Backup heat is not used unless the indoor temperature drops
to the Backup Heat Differential setting or the Backup Heat
Upstage Timer expires, whichever occurs first. The upstage
timer starts when the highest stage of the previous equipment
type turns on.
Backup Heat Upstage Timer options are Off, 30 minutes to 16
hours. Default is Off.
Multistage Control
Multistage Control keeps the high stage of the equipment
running until the desired setpoint is reached. This setting is
recommended for Geothermal Heat Pumps to allow the loop to
rest.
Select Yes to turn on this feature. Default is No.
Fig. 197.
Fig. 196.
Fig. 198.
9968-0311—03
Page 100
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Heat pump only
Heat pump with backup heat as needed *
Backup heat only
Heat pump only
Heat pump or backup heat operates *
Backup heat only
Outdoor temperatureOutdoor temperature
Backup heat lockout
Backup heat lockout
Compressor lockout
Compressor lockout
* No backup heat unless indoor temperature drops to selected Backup Heat Differential setting, or Backup Heat
Upstage Timer expires. Heat pump stays ON when backup heat turns on.
* No backup heat unless indoor temperature drops to selected Backup Heat Differential setting, or Backup
Heat Upstage Timer expires. Heat pump turns OFF when backup heat turns on.
Backup heat allowed to run with heat pump(see table below)
Backup heat NOT allowed to run with heat pump(see table below)
HEAT PUMP AND BACKUP HEAT OPERATION
Heat pump with outdoor temperature lockouts
Outdoor temperature lockouts are optional. See Installer Setup options (ISU 3120).
Table 8. Heat Pump and Backup Heat Operation.
Backup Heat TypeBackup Heat OperationBackup Heat Fan Operation
Electric forced airAllowed to run with heat pumpThermostat controls fan
Gas or oil forced airNOT allowed to run with heat pumpEquipment controls fan
Hot water radiant heatAllowed to run with heat pump[n/a]
Hot water fan coilSelectable in installer setupThermostat controls fan
OtherSelectable in installer setupSelectable in installer setup
Geothermal Radiant Heat
The thermostat can be setup to control Geothermal Radiant
Heat, Geothermal Forced Air Heat and Backup Heat, all from
one thermostat. The thermostat stages the equipment starting
with the Geothermal Radiant Heat followed by Geothermal
Forced Air Heat and then Backup Heat as needed to maintain
the desired temperature. The thermostat allows you to set
differential temperature settings between each stage if you
want the equipment to stage a certain way (see ISU 3030 to
ISU 3090, page 31). For additional wiring diagrams, see
page 141.
NOTE: To turn off Radiant Heat during the shoulder sea-
68-0311—03100
sons, install an outdoor reset control and connect
to the Radiant Heat or switch the thermostat to
Emergency Heat mode.
Electric Backup Heat (Backup Heat Allowed
to Run with Heat Pump)
HEAT MODE
The thermostat turns on Backup Heat only when the indoor
temperature drops to the selected Backup Heat Differential
setting or the Backup Heat Upstage Timer expires (whichever
occurs first). Geothermal Radiant Heat and Geothermal Forced
Air Heat stay on when the Backup Heat turns on.
EMERGENCY HEAT MODE
The thermostat turns on the Backup Heat to maintain the
desired temperature setting. Geothermal Radiant Heat and
Geothermal Forced Air Heat are not used.
Loading...
+ hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.