Alerts give customers a sense of security while allowing
you to service or replace the equipment prior to a loss of
heating or cooling. Based on limits you set at installation,
customers can be alerted when their system is not operating as expected. The system alert will instruct customers to
contact you for assistance. Requires Equipment Interface
Module.
• Delta T Installer Test
Save time by viewing Delta T while running a system test to
verify proper operation. Requires Equipment Interface
Module.
• Universal Inputs
EIM - S1, S2, S3, S4
Assignable inputs allow you to setup Indoor and Outdoor
Temperature Sensors, Discharge and Return Air Sensors
or Dry Contact Devices. Dry Contact Devices can be used
to trip pre-set or customized alerts on the thermostat home
screen. Requires Equipment Interface Module.
• Data Logs
The thermostat stores an Alerts Log, User Interactions Log
and a Performance Log to quickly determine if an issue is
caused by a system error or an accidental user error. Note:
The Performance Log only applies to the THX9421
thermostat.
APPLICATION
The Prestige 2.0 and Prestige IAQ Systems feature an
effortless, 7-Day programmable color touchscreen thermostat
that provides control of temperature, humidification,
dehumidification, and ventilation for up to 4 Heat/2 Cool heat
pump systems or up to 3 Heat/2 Cool conventional systems
for residential and commercial applications.
FEATURES
• RedLINK™ Compatible
Increase your content and profit per job by including
RedLINK™ accessories that meet your customers comfort
and convenience needs. RedLINK accessories include the
Wireless Outdoor Sensor, Portable Comfort Control (PCC),
Equipment Interface Module (EIM), RedLINK Internet
Gateway, Wireless Indoor Sensor, TrueSTEAM™ humidifier with Wireless Adapter, TrueZONE™ zoning panel with
Wireless Adapter, Vent Boost Remote and Entry/Exit
Remote.
• Customizable Service Reminders
Set up to 10 service reminders. Choose from the pre-set
options or customize your own. Reminders based on date
or the outdoor temperature.
• Selectable for Residential and Light Commercial
Applications
One thermostat does it all to meet the needs of Residential
and Light Commercial applications. Simply select Residential or Commercial during the installer setup. If Commercial
is selected, the thermostat will use commercial language,
meet building codes and offer 365 day holiday scheduling.
• USB Port for Quick Installer Setup
Save time by using a USB stick to upload installer settings,
and service reminders in one simple step.
• Selectable Sensors
When paired with a Wireless Indoor Sensor(s) you have
the ability to choose which sensor(s) to use for temperature, humidification and dehumidification. They can be
used in combination for temperature averaging—or individually—to condition humidity levels in separate spaces.
PRODUCT DATA
68-0311-03
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Regulatory Information ....................... 159
ORDERING INFORMATION
When purchasing replacement and modernization products from your TRADELINE® wholesaler or distributor, refer to the
TRADELINE® Catalog or price sheets for complete ordering number. If you have additional questions, need further information,
or would like to comment on our products or services, please write or phone:
1. Your local Honeywell Environmental and Combustion Controls Sales Office (check white pages of your phone directory).
2. Honeywell Customer Care
1885 Douglas Drive North
Minneapolis, Minnesota 55422-4386
3. http://customer.honeywell.com or http://customer.honeywell.ca
International Sales and Service Offices in all principal cities of the world. Manufacturing in Belgium, Canada, China, Czech
Republic, Germany, Hungary, Italy, Mexico, Netherlands, United Kingdom, and United States.
68-0311—032
SPECIFICATIONS
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Thermostat Description:
FeatureDescription
Powering method• Common wire only
System types (up to
4 heat/2 cool heat
pump and up to 3
heat/2 cool
conventional)
ChangeoverManual or Auto changeover selectable
System settingEm Heat-Heat-Off-Cool-Auto
Fan settingAuto-On-Circ-Follow Schedule
Electrical Ratings for:
Equipment Interface Module and the THX9321 Prestige 2.0
Thermostat
NOTE: To find what terminals are available on the Equip-
ment Interface Module and the Prestige Thermostats, see “Terminal Designations” below the
table.
Ter minal
W - O/B18 to 30 VAC and
Y (cooling)18 to 30 VAC1.00A
G (fan)18 to 30 VAC0.50A
W2 - Aux 1 (heating)18 to 30 VAC0.60A
W3 - Aux 2 (heating)18 to 30 VAC0.60A
Y2 (cooling)18 to 30 VAC0.60A
A-L/A (Output)18 to 30 VAC1.00A
U1, U1
U2, U2
U3, U3
• Gas, oil or electric heat with air
conditioning
• Warm air, hot water, high-efficiency
furnaces, heat pumps, steam and
gravity
• Cool only
Volt ag e
(50/60 Hz)
750 mVDC
18 to 30 VAC0.50A
Max. Current
Rating
1.00A
RedLINK Communication:
Frequency: 900 Mhz frequency range
Re-Sync Time: RedLINK devices re-establish communication
within 6 minutes after AC power resumes.
Temperature Setting Range:
Heating: 40 to 90 °F (4.5 to 32 °C).
Cooling: 50 to 99 °F (10 to 37 °C).
Temperature Sensor Accuracy: ± 1.5 °F at 70 °F (0.75 °C at
21.0 °C)
Humidification Setting Range:
10% to 60% RH.
Dehumidification Setting Range:
40% to 80% RH.
Humidity Display Range:
0% to 99%.
Humidity Sensor Accuracy: ± 5% RH from 30% to 50% RH
at 75 °F (24 °C).
Cool Indication:
Prestige 2.0 and Prestige IAQ 2.0 displays “Cool On” when the
thermostat turns the cooling on.
Heat Indication:
Prestige 2.0 and Prestige IAQ 2.0 displays “Heat On” when the
thermostat turns the heating on.
Auxiliary Heat Indication:
Prestige 2.0 and Prestige IAQ 2.0 displays “Auxiliary Heat On”
when the thermostat turns the auxiliary heat on.
Interstage Differential:
Comfort: The thermostat keeps the indoor temperature within 1
degree of the setpoint (droop less control). The thermostat
turns on stage 2 when the capacity on stage 1 reaches
90%.
When the interstage differential is set to 1.0 or higher, the ther-
mostat stages the equipment based on how far the indoor
temperature is from the setpoint (ISU 3030 to 3090). See
page 31 for more information.
W2-AUX 1, W3-AUX 2, Y, Y2, G, A-L/A, U1 U1, U2 U2,
U3 U3, S1 S1, S2 S2, S3 S3, S4 S4, A, B, C, D
— THX9421 Thermostat: R, C
— THX9321 Thermostat: R, RC, C, W-O/B, W2-AUX/E, Y,
Y2, G, A-L/A, K, U1 U1, U2 U2
Power Consumption of THX9421/THX9321:
Full brightness = 3.0 VA
1/2 brightness = 2.1 VA
Backlight off = 1.9 VA
Clock Accuracy: ± 1 minute per month at 77 °F (25 °C). ± 2
minutes per month over the operating ambient temperature
range.
Mounting Means:
Thermostat mounts directly on the wall in the living space
using mounting screws and anchors provided. Fits a horizontal 2 x 4 in. junction box.
Equipment Interface Module (EIM) mounts on HVAC equip-
ment or on a wall in the equipment room.
368-0311—03
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
M34630
3-5/16 (84)
3-1/2
(89)
4-1/2 (115)
7/8
(22)
M34262
1-25/32
(46)
5-33/64
(140)
2-1/8
(54)
4-21/64
(110)
1-25/32
(46)
6-7/8
(175)
2-1/8
(54)
5
(127)
M33329A
6-13/16 (173)
3-5/16 (84)
1-7/16
(36)
3-7/8
(99)
7-29/32 (201)
3-19/64 (84)
5-1/2
(140)
M33330
Fig. 1. Dimensions of THX9421 Prestige IAQ thermostat in
in. (mm).
Fig. 2. Dimensions of THX9421 Prestige IAQ cover plates
in in. (mm).
Fig. 4. Dimensions of THX9321 Prestige 2.0 cover plate in
in. (mm).
9-11/32
(237)
1-19/32
(41)
M33331
4-53/64 (123)
8-7/8
(225)
Fig. 5. Dimensions of Equipment Interface Module in in.
(mm).
in. (mm).
Fig. 3. Dimensions of THX9321 Prestige
68-0311—034
®
2.0 thermostat in
Kit
Part Number
Prestige IAQ Kit
YTHX9421R5101WW
Prestige IAQ Kit
YTHX9421R5101BB
Prestige IAQ Kit
YTHX9421R5101SG
Prestige IAQ Kit
YTHX9421R5101WG
Prestige IAQ Kit
YTHX9421R5085WW
Prestige IAQ Kit
YTHX9421R5085BB
Prestige IAQ Kit
YTHX9421R5085SG
Prestige IAQ Kit
YTHX9421R5085WG
Prestige 2.0 Kit
YTHX9321R5061
Prestige 2.0 Kit
YTHX9321R5079
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 1. Prestige Kits.
Included in Kit
Part NumberDescription
THX9421R5021WWThermostat - White Front, White Side
THM5421R1021Equipment Interface Module
C7089R1013Wireless Outdoor Sensor
50062329-001Discharge/Return Sensors (Qty. 2)
THX9421R5021BBThermostat - Black Front, Black Side
THM5421R1021Equipment Interface Module
C7089R1013Wireless Outdoor Sensor
50062329-001Discharge/Return Sensors (Qty. 2)
THX9421R5021SGThermostat - Silver Front, Gray Side
THM5421R1021Equipment Interface Module
C7089R1013Wireless Outdoor Sensor
50062329-001Discharge/Return Sensors (Qty. 2)
THX9421R5021WGThermostat - White Front, Gray Side
THM5421R1021Equipment Interface Module
C7089R1013Wireless Outdoor Sensor
50062329-001Discharge/Return Sensors (Qty. 2)
THX9421R5021WWThermostat - White Front, White Side
THM5421R1021Equipment Interface Module
50062329-001Discharge/Return Sensors (Qty. 2)
THX9421R5021BBThermostat - Black Front, Black Side
THM5421R1021Equipment Interface Module
50062329-001Discharge/Return Sensors (Qty. 2)
THX9421R5021SGThermostat - Silver Front, Gray Side
THM5421R1021Equipment Interface Module
50062329-001Discharge/Return Sensors (Qty. 2)
THX9421R5021WGThermostat - White Front, Gray Side
THM5421R1021Equipment Interface Module
50062329-001Discharge/Return Sensors (Qty. 2)
THX9321R5030Thermostat
REM5000R1001Portable Comfort Control
C7089R1013Wireless Outdoor Sensor
THX9321R5030Thermostat
C7089R1013Wireless Outdoor Sensor
568-0311—03
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 2. Thermostat Replacement Parts and Accessories.
Operating
Ambient
ProductPart Number
ThermostatTHX9421R5021WW 32 to 120 °F
THX9421R5021BB32 to 120 °F
THX9421R5021SG32 to 120 °F
THX9421R5021WG 32 to 120 °F
THX9321R503032 to 120 °F
Equipment Interface
Module
Wireless Adapter
(For TrueZONE,
TrueSTEAM or
extend wireless
range of EIM)
RedLINK Internet
Gateway
Portable Comfort
Control
Wireless Entry/Exit
Remote
Wireless Vent and
Filter Boost Remote
Wireless Outdoor
Sensor
Wireless Indoor
Sensor
Wired Outdoor
Sensor
(10K ohm Negative
Temperature
Coefficient)
Wired Wall Mount
Indoor Sensor
(10K ohm Negative
Temperature
Coefficient)
Wired Wall Mount
Indoor Sensor
(20K ohm Negative
Temperature
Coefficient)
Wired Wall Mount
Indoor Sensor
(10K ohm Negative
Temperature
Coefficient)
Wired Flush Mount
Indoor Sensor
(20K ohm Negative
Temperature
Coefficient)
Wired Flush Mount
Indoor Sensor
(20K ohm Negative
Temperature
Coefficient)
YTHM5421R1010*
THM5421R1021
THM4000R1000-40 to 165 °F
THM6000R100232 to 120 °F
REM5000R100132 to 120 °F
REM1000R100332 to 120 °F
HVC20A100032 to 120 °F
C7089R1013-40 to 140 °F
C7189R10040 to 120 °F
C7089U1006-40 to 120 °F
C7189U100545 to 88 °F
TR2145 to 99 °F
TR21-A45 to 99 °F
C7772A100445 to 99 °F
C7772A101245 to 99 °F
Temperature
(0 to 48.9 °C)
(0 to 48.9 °C)
(0 to 48.9 °C)
(0 to 48.9 °C)
(0 to 48.9 °C)
-40 to 165 °F
(-40 to 73.9 °C)
(-40 to 73.9 °C)
(0 to 48.9 °C)
(0 to 48.9 °C)
(0 to 48.9 °C)
(0 to 48.9 °C)
(-40 to 60 °C)
(-17.8 to 48.9 °C)
For optimal
Battery Life:
35 to 114 °F
(1.7 to 45.6 °C)
(-40 to 48.9 °C)
(7 to 32 °C)
(7 to 37 °C)
(7 to 37 °C)
(7 to 37 °C)
(7 to 37 °C)
Operating
Relative Humidity
5% to 90%
Non-Condensing
5% to 90%
Non-Condensing
5% to 90%
Non-Condensing
5% to 90%
Non-Condensing
5% to 90%
Non-Condensing
5% to 95%
Non-Condensing
5% to 95%
Non-Condensing
5% to 95%
Non-Condensing
5% to 90%
Non-Condensing
5% to 90%
Non-Condensing
5% to 90%
Non-Condensing
0% to 100%
Condensing
5% to 90%
Non-Condensing
5% to 95%
Non-Condensing
5% to 95%
Non-Condensing
5% to 95%
Non-Condensing
5% to 95%
Non-Condensing
5% to 95%
Non-Condensing
5% to 95%
Non-Condensing
Shipping
Temperature
-20 to 120 °F
(-28.9 to 48.9 °C)
-20 to 120 °F
(-28.9 to 48.9 °C)
-20 to 120 °F
(-28.9 to 48.9 °C)
-20 to 120 °F
(-28.9 to 48.9 °C)
-20 to 120 °F
(-28.9 to 48.9 °C)
-20 to 165 °F
(-28.9 to 73.9 °C)
-20 to 165 °F
(-28.9 to 73.9 °C)
-20 to 120 °F
(-28.9 to 48.9 °C)
-20 to 120 °F
(-28.9 to 48.9 °C)
-20 to 120 °F
(-28.9 to 48.9 °C)
-20 to 120 °F
(-28.9 to 48.9 °C)
-40 to 120 °F
(-40 to 48.9 °C)
-20 to 120 °F
(-28.9 to 48.9 °C)
-40 to 130 °F
(-40 to 54.4 °C)
-20 to 120 °F
(-28.9 to 48.9 °C)
-40 to 150 °F
(-40 to 65.5 °C)
-40 to 150 °F
(-40 to 65.5 °C)
-40 to 150 °F
(-40 to 65.5 °C)
-40 to 150 °F
(-40 to 65.5 °C)
Physical Dimensions in in.
(mm)Color(s)
4-1/2 x 3-1/2 x 7/8
(115 x 88 x 22)
4-1/2 x 3-1/2 x 7/8
(115 x 88 x 22)
4-1/2 x 3-1/2 x 7/8
(115 x 88 x 22)
4-1/2 x 3-1/2 x 7/8
(115 x 88 x 22)
6-13/16 x 3-7/8 x 1-7/16
(173 x 99 x 36)
9-11/32 x 4-53/64 x 1-19/32
(237 x 123 x 41)
5-9/16 x 4-3/8 x 1-1/4
(141 x 112 x 32)
6 x 4-7/8 x 2-1/2
(152 x 124 x 64)
6-1/4 x 3-1/8 x 1-5/8
(158 x 80 x 38)
3-15/16 x 1-15/16 x 5/8
(101 x 50 x 16)
3-15/16 x 1-15/16 x 5/8
(101 x 50 x 16)
5 x 3-1/2 x 1-11/16
(127 x 89 x 43)
2-7/8 x 1-7/8 x 15/16
(74 x 48 x 24)
1-1/2 (38)- -
2-9/32 x 1-1/2 x 11/16
(58 x 38 x 18)
4-9/16 x 3 x 7/8
(116 x 76.5 x 22)
4-9/16 x 3 x 7/8
(116 x 76.5 x 22)
4-1/2 x 2-3/4 x 5/16
(114 x 70 x 8)
4-1/2 x 2-3/4 x 5/16
(114 x 70 x 8)
Front-White,
Side-White
Front-Black,
Side-Black
Front-Silver,
Side-Gray
Front-White,
Side-Gray
Arctic
White
Gray
Gray
Black
Arctic White
Gray
Arctic White
Arctic White
Gray
Arctic White
Premier
White
White
White
Brushed
Stainless
Steel
Brushed
Stainless
Steel
68-0311—036
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 2. Thermostat Replacement Parts and Accessories. (Continued)
Operating
Ambient
ProductPart Number
Discharge or Return
Air Sensor
(10K ohm Negative
Temperature
Coefficient)
Discharge or Return
Air Sensor
(20K ohm Negative
Temperature
Coefficient)
Discharge or Return
Air Sensor
(20K ohm Negative
Temperature
Coefficient)
Occupancy Sensor
for Remote Setback
(Requires an
Equipment Interface
Module)
THX9421
Coverplate
(covers marks left
by old thermostats)
THX9421
Coverplate
(covers marks left
by old thermostats)
THX9421
Coverplate
(covers marks left
by old thermostats)
THX9321
Coverplate
(covers marks left
by old thermostats)
Wire Saver Module THP9045A1023-40 to 163 °F
C7735A1000*0 to 200 °F
C7041- -- -- -4-3/16 x 2-5/16 x 1-11/16
C7770A100645 to 99 °F
WSK-24Receiver:
THP2400A1027W
(Includes 2 cover
plates)
THP2400A1027B
(Includes 2 cover
plates)
THP2400A1027G
(Includes 2 cover
plates)
50028399-001- -- -- -7-29/32 x 5-1/2 (201 x 140) White
Temperature
(- 17.8 to 93.3 °C)
(7 to 37 °C)
- 5 to 140 °F
(-21 to 60 °C)
Door Sensor:
-4 to 140 °F
(-20 to 60 °C)
PIR Sensor:
-4 to 104 °F
(-20 to 40 °C)
- -- -- -Small = 5-33/64 x 4-21/64
- -- -- -Small = 5-33/64 x 4-21/64
- -- -- -Small = 5-33/64 x 4-21/64
(-40 to 73 °C)
Operating
Relative Humidity
- --20 to 120 °F
5% to 95%
Non-Condensing
- -- -Receiver:
5% to 90%
Non-Condensing
Shipping
Temperature
(-28.9 to 48.9 °C)
-40 to 150 °F
(-40 to 65.5 °C)
-40 to 185 °F
(-40 to 85 °C)
Physical Dimensions in in.
Probe:
3-3/4 x 1/4 (77 x 6.4)
Cap Diameter:
2-7/16 (62)
(107 x 59 x 43)
Probe: 6 x 1/4
(152 x 6.4)
3.6 x 3.4 x 1.2
(91.4 x 86.4 x 30.5)
Door Sensor:
1.4 x 2.3 x 0.6
(35.8 x 57.6 x 15.2)
PIR Sensor:
2.8 x 3.9 x 1.1
(71 x 100 x 28)
(140 x 110), Large = 6-7/8 x
5 (175 x 127)
(140 x 110), Large = 6-7/8 x
5 (175 x 127)
(140 x 110), Large = 6-7/8 x
5 (175 x 127)
- -Gray
(mm)Color(s)
Gray
- -
- -
White
White
Black
Gray
* Prestige IAQ Kits and YTHM5421R1010 Kit include 50062329-001 Discharge/Return Air Sensors. Replacement Discharge/
Return Air Sensor part number is C7735A1000.
768-0311—03
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
1324
1324
Password
(Date Code)
OK
SYSTEM INSTALLATION
When Installing this Product...
1. Read these instructions carefully. Failure to follow the
instructions can damage the product or cause a hazardous condition.
2. Check the ratings given in the instructions to make sure
the product is suitable for your application.
3. Installer must be a trained, experienced service
technician.
4. After completing installation, use these instructions to
verify the product operation.
Finding Your Password (Date Code)
You will need the thermostat password to:
• Make changes to the Installer Setup.
• Setup Diagnostics.
• Perform an Installer Test.
• View Data Logs.
• Add, remove, rename or view connected RedLINK
accessories.
• Reset the thermostat to Factory Default settings.
Fig. 6. Finding thermostat password.
The password (Date Code) is located on the back of the
thermostat. It can also be found by following these steps:
1. Touch Menu.
2. Select Dealer Information.
Dealer Informaon
Fig. 7. Finding thermostat password.
68-0311—038
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
TM
TM
OR
THX9421 THERMOSTAT –
2 WIRES FOR POWER
RedLINK TO EQUIPMENT INTERFACE MODULE
RedLINK TO TrueZONE WIRELESS ADAPTER
THX9421 THERMOSTAT –
2 WIRES FOR POWER
THX9321 THERMOSTAT
WIRED DIRECTLY TO EQUIPMENT
OR
MCR34631
WIREDDIRECTLY
TOE
INSTALLATION OPTIONS
The THX9321 Prestige® 2.0 thermostat is wired directly to the equipment. The THX9421 Prestige® IAQ thermostat is used with the
Equipment Interface Module or with a TrueZONE Wireless Adapter.
If using the Equipment Interface Module, see “Installing Equipment Interface Module (if used)” beginning on page 10.
If using a TrueZONE wireless adapter, follow the installation instructions that came with the TrueZONE, and go to “Selecting
Thermostat Location” beginning on page 12.
Guidelines for Installing RedLINK
Devices
— When installing more than one Thermostat and Equip-
ment Interface Module, mount the Equipment Interface
Modules at least 2 feet apart for best RedLINK performance. No minimum distance is required between the
Thermostats if the Thermostat is linked to an Equipment Interface Module.
— When the Thermostat is wired directly to the equipment
(No Equipment Interface Module and No TrueZONE
Wireless Adapter), mount the Thermostats at least 2
feet apart for best RedLINK performance.
— To determine if a RedLINK device will communicate
properly in the installed location, during the connection
process, press and quickly release the connect button
on the RedLINK device at the desired mounting location. If the RedLINK device connects, then it will work
reliably during normal operation. If the RedLINK device
does NOT connect, try a new location. During the connection process, the signal is sent at low power and
during normal operation the signal is sent at high
power.
— To connect a RedLINK device, make sure to press and
quickly release the connect button on the RedLINK
device. Press and holding the connect button down too
long will not allow the device to connect.
— If you link the Thermostat to the TrueZONE Wireless
Adapter, you will NOT be able to do the following: control humidification, dehumidification or ventilation, setup
a program schedule remotely from a computer, smart
phone or tablet, work with the Wireless Indoor Sensor,
Entry / Exit Remote or the Vent and Filter Boost
Remote. To use these features, wire the Thermostat
directly to the zone panel or use an Equipment Interface Module.
— If you are using a RedLINK device from a previous
installation, you must reset the device first before you
re-connect it to the new Thermostat/Equipment Interface Module. See page 134 for more information.
968-0311—03
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
CAUTION
Installing Equipment Interface
Module (if used)
If no Equipment Interface Module is used, skip to “Selecting
Thermostat Location” beginning on page 12.
NOTE: If an EIM is mounted inside a metal cabinet, such
NOTE: If you install more than one thermostat and EIM,
as a commercial rooftop unit, it is recommended
to use a THM4000R1000 Wireless Adapter for
extended wireless range. Mount the Wireless
Adapter outside the metal cabinet and connect to
the ABCD terminals at the EIM. The Wireless
Adapter functions as a remote antenna for the
EIM. After it is wired to the EIM, it automatically
takes over as the antenna for RedLINK communication. For best RedLINK performance, avoid
mounting the Wireless Adapter above the roof
deck or outside the exterior walls.
the EIMs must be at least 2 feet apart for best
RedLINK performance.
WIRELESS
ADAPTER
EIM
THM4000R
POWER
WIRELESS SETUP
CONNECTED
CONNECT
A
B
C
D
Fig. 8.
1. Mount the EIM near the HVAC equipment or on the
equipment itself. Use screws and anchors as appropriate
for the mounting surface..
2. To wire the EIM, strip 1/4” insulation, then insert wires
(see Fig. 9). For wiring diagrams, see “Wiring” beginning
on page 135.
R
C
W
O/B
W2
AUX1
W3
AUX2
Y
Y2
G
L
MCR32389
Fig. 9.
Wiring 24 Vac Common
• Single-Transformer System—Connect the common side of
the transformer to the C screw terminal of the EIM. Leave
the metal jumper wires in place between R, RC, and RH.
• Two-Transformer System—Connect the common side of the
cooling transformer to the C screw terminal of the EIM.
Remove the metal jumper wire between RC and RH.
Connect the hot side of heating transformer to RH and leave
the jumper wire between R and RC and connect the hot
side of cooling transformer to R or RC.
Electrical Hazard.
Can cause electrical shock or equipment damage.
Disconnect power before wiring.
The Equipment Interface Module (EIM) can be mounted
vertically on the HVAC equipment or on a wall in the equipment
room.
Selecting Discharge and Return Air
Temperature Sensor Mounting
Locations
Refer to the guidelines below and Fig. 10–14 for mounting
locations of the Discharge and Return Air Temperature
Sensors.
Selecting Discharge Air Temperature
Sensor Mounting Location
1. Mount the Discharge Air Temperature Sensor on the
supply duct in a location where the air is mixed well.
Mount the Discharge Air Temperature Sensor out of sight
of the A-Coil/Heat Exchanger when possible. See Fig.
10.
2. When possible, mount the Discharge Air Temperature
Sensor upstream of a Steam Humidifier, a Fan Powered
Humidifier or a Dehumidifier that is ducted to the supply.
See Fig. 11–12.
3. If space does not allow a Discharge Air Temperature
Sensor upstream of a Steam Humidifier or Fan Powered
Humidifier, mount the Discharge Air Temperature Sensor
downstream of the Humidifier. See Fig. 11. When setting
the Delta T Limits (see “Set Delta T Limits” on page 90),
be sure to consider the affect that the humidifier has on
Delta T.
4. If a Bypass Humidifier is installed, mount the Discharge
Air Temperature Sensor downstream of the Bypass
Humidifier. See Fig. 13–14.
68-0311—0310
Selecting Return Air Temperature
MOUNT DISCHARGE
SENSOR HERE
M33074
HEAT
EXCHANGER
BLOWER
VENTILATOR
OR
DEHUMIDIF IER
MOUNT RETURN
SENSOR HERE
DOWNSTREAM OF
VENTILATOR OR
DEHUMIDIFIER
A-COIL
MOUNT RETURN
SENSOR HERE
MOUNT DOWNSTREAM
OF BYPASS HUMIDIFIER,
DEHUMIDIFIER OR
VENTILATOR
HEAT
EXCHANGER
BLOWER
VENTILATOR
OR
DEHUMIDIF IER
MOUNT
DISCHARGE
SENSOR HERE
MOUNT
DOWNSTREAM
OF BYPASS
HUMIDIFIER
BYPASS
HUMIDIFIER
M33078A
Sensor Mounting Location
1. Install the Return Air Temperature Sensor on the return
duct in a location where the air is mixed well. Mount the
Return Air Temperature Sensor downstream of a Bypass
Humidifier, Dehumidifier or Ventilator. See Fig. 10–14.
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
ALTERNATE MOUNTING LOCATION FOR DISCHARGE
SENSOR. WHEN SETTING THE LIMITS, BE SURE
TO CONSIDER THE AFFECT THAT THE DEHUMIDIFIER
HAS ON DELTA T.
DEHUMIDIF IER
MOUNT
DISCHARGE
SENSOR HERE
ABOVE CENTER
OF A-COIL
MOUNT RETURN
SENSOR HERE
DOWNSTREAM OF
DEHUMIDIFIER
HEAT
EXCHANGER
BLOWER
UPSTREAM OF
DEHUMIDIFIER
M33076A
ALTERNATE MOUNTING LOCATION FOR DISCHARGE
SENSOR. WHEN SETTING THE LIMITS, BE SURE TO
CONSIDER THE AFFECT THAT THE HUMIDIFIER HAS
ON DELTA T.
VENTILATOR
OR
DEHUMIDIF IER
MOUNT RETURN
SENSOR HERE
DOWNSTREAM OF
VENTILATOR OR
DEHUMIDIFIER
Fig. 10.
Fig. 11.
STEAM OR
FAN
POWERED
HUMIDIFIER
HEAT
EXCHANGER
BLOWER
MOUNT
DISCHARGE
SENSOR HERE
ABOVE CENTER
OF A-COIL
UPSTREAM OF
STEAM OR FAN
POWERED
HUMIDIFIER
M33075A
Fig. 12.
Fig. 13.
1168-0311—03
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
CAUTION
MOUNT RETURN
SENSOR HERE
MOUNT DOWNSTREAM
OF BYPASS HUMIDIFIER,
DEHUMIDIFIER OR
VENTILATOR
HEAT
EXCHANGER
BLOWER
VENTILATOR
OR
DEHUMIDIF IER
MOUNT
DISCHARGE
SENSOR HERE
BYPASS
HUMIDIFIER
M33079A
M32995
5 FEET
[1.5 METERS]
YES
NO
NO
NO
M19925
1324
Selecting Thermostat Location
Install the thermostat about 5 ft. (1.5m) above the floor in an area
with good air circulation at average temperature. See Fig. 16.
Fig. 14.
Installing Discharge and Return Air
Temperature Sensors
Use the following steps to mount the Discharge/Return Air
Sensors:
1. Attach plastic cover to the sensor probe.
2. Drill 1/4-inch hole for the sensor probe and mount it to
the ductwork with enclosed screws (see Fig. 15).
3. Connect wires to S1, S2, S3, or S4 terminals at the EIM.
4. Setup the S1, S2, S3, or S4 terminals in the Installer
Setup at the thermostat.
Do not install the thermostat where it can be affected by:
— Drafts or dead spots behind doors and in corners.
— Hot or cold air from ducts.
— Radiant heat from sun or appliances.
— Concealed pipes and chimneys.
— Unheated (uncooled) areas such as an outside wall behind
Installing Wallplate
Fig. 16. Selecting thermostat location.
the thermostat.
68-0311—0312
Fig. 15. Mounting Discharge/Return Air Sensor.
Electrical Hazard.
Can cause electrical shock or equipment damage.
Disconnect power before wiring.
The thermostat can be mounted horizontally on the wall or on a
4 in. x 2 in. (101.6 mm x 50.8 mm) wiring box.
1. Separate wallplate from thermostat.
Fig. 17. Separate wallplate from thermostat (THX9421).
2. Position and level the wallplate (for appearance only).
3. Use a pencil to mark the mounting holes.
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
MCR34688
R
C
1324
4. Remove the wallplate from the wall and, if drywall, drill
two 3/16-in. holes in the wall, as marked. For firmer
material such as plaster, drill two 7/32-in. holes. Gently
tap anchors (provided) into the drilled holes until flush
with the wall.
5. Position the wallplate over the holes, pulling wires
through the wiring opening. See Fig. 18.
6. Insert the mounting screws into the holes and tighten.
Fig. 18. Mounting wallplate (THX9421).
Insert Coin Cell Battery in Thermostat
Place coin cell battery in thermostat. Be sure to follow polarity
markings on thermostat. See Fig. 19.
NOTE: Coin cell battery saves time and date during a
power loss.
INSTALLATION WITH TRUEZONE WIRELESS ADAPTER
1. Wire to C and R terminals of the TrueZONE panel or to a
separate 24 volt transformer (not provided). See Fig. 20.
2. Snap thermostat onto wallplate after wiring is complete.
THX9321 Installation
THERMOSTAT WIRED DIRECTLY TO THE HVAC
EQUIPMENT OR ZONE PANEL
1. Refer to “THX9321 Thermostat Wiring Diagrams” begin-
ning on page 141.
2. Snap thermostat onto wallplate after wiring is complete.
INSTALLATION WITH EQUIPMENT INTERFACE MODULE
(EIM)
1. Connect power and common from the EIM to the Rc and
C terminals at the thermostat or use a separate 24 volt
transformer (not provided) to power the thermostat.
2. Snap thermostat onto wallplate after wiring is complete.
NOTE: Note: When the THX9321 thermostat is used with
an EIM, the relays in the thermostat do not function.
INSTALLATION WITH TRUEZONE WIRELESS ADAPTER
1. Connect power and common from the TrueZONE panel
to the Rc and C terminals at the thermostat or use a separate 24 volt transformer (not provided) to power the
thermostat.
2. Snap thermostat onto wallplate after wiring is complete.
NOTE: When the THX9321 thermostat is used with a
TrueZONE Wireless Adapter, the relays in the
thermostat do not function.
Fig. 19. Insert coin cell battery (THX9421)
THX9421 Installation
INSTALLATION WITH EQUIPMENT INTERFACE MODULE
(EIM)
1. Wire to C and R terminals of the EIM or to a separate 24
volt transformer (not provided). See Fig. 20.
2. Snap thermostat onto wallplate after wiring is complete.
Fig. 20. Inserting wires in thermostat terminal screws
(THX9421).
1368-0311—03
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
R
C
MCR32938
Mount Thermostat on Wallplate
Align thermostat to wallplate and snap into place. See Fig. 19.
Fig. 21. Mount thermostat (THX9421).
POWER OPTIONAL REDLINK™
ACCESSORIES
Portable Comfort Control
1. Install 3 fresh AA alkaline batteries.
MCR32939
Fig. 23.
Indoor Air Sensor
1. Install 2 fresh AAA alkaline batteries.
1. Install batteries or power the optional RedLINK accesso-
ries.
2. If no RedLINK accessories are used, skip to “Linking
Thermostat to Equipment Interface Module (if used)”
beginning on page 15.
3. If no RedLINK accessories are used and there is no EIM
or TrueZONE Wireless Adapter, skip to “Completing Initial Setup” beginning on page 17.
Outdoor Air Sensor
1. Install 2 fresh AA lithium batteries.
MCR32937
Fig. 22.
Fig. 24.
RedLINK™ Internet Gateway
1. Connect power cord to an electrical outlet not controlled
by a wall switch.
2. Connect ethernet cable to router and the RedLINK Internet Gateway.
M32940
Fig. 25.
68-0311—0314
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
THM4000R1000
TrueSTEAM
MCR31476
6
543
2
ON
OFF
1
Next
CONNECT
CONNECTED
TrueSTEAM
1. Wire and power TrueSTEAM.
2. Connect the ABCD terminals between TrueSTEAM and
the THM4000 Wireless Adapter.
3. Adjust the DIP Switches on TrueSTEAM as follows when
using the Wireless Adapter:
• DIP3: UP
• DIP4: UP
• DIP5: DOWN
Fig. 26. Powering TrueSTEAM wireless adapter.
Entry/Exit Remote or Vent Boost Remote
1. Remove the cover.
2. Insert the CR2450 coin cell battery (included) into the
slot at the bottom of the remote. See polarity marking on
the remote.
PERFORMING INITIAL SETUP
Initial setup options define the type of system you are installing:
• Residential or commercial
• Non-zoned or zoned
• Used with or without an Equipment Interface Module
(THM5421)
• Used with or without the TrueZONE Wireless Adapter
(THM4000)
1. Follow prompts on the screen to select the appropriate
options.
Fig. 28.
NOTE: If you are connecting the thermostat to the True-
ZONE Wireless Adapter (THM4000), refer to the
TrueZONE instructions to link the thermostat and
RedLINK accessories.
Linking Thermostat to Equipment
Interface Module (if used)
1. Press and quickly release the CONNECT button on the
EIM. Make sure the Connected light is flashing green.
Fig. 27. Installing Entry/Exit Remote or Vent Boost Remote
MCR33269
battery.
3. The LED will briefly flash green. If it flashes red, battery
is not good.
Fig. 29. EIM CONNECT button.
NOTE: If the Connected light does NOT flash green,
another system may be in the listening mode.
Please exit the listening mode at the other system
and then try again.
• Green flashing: In Listening Mode. System is ready
to add RedLINK devices.
• Green steady: RedLINK devices are communicating.
• Red: RedLINK device(s) not communicating. Check
EIM and RedLINK devices.
1568-0311—03
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Next
Next
2. Follow the prompts on the thermostat screen until you
reach the Wireless Setup screen. See Fig. 30.
Fig. 30.
3. While the Connected light is flashing green on the EIM,
press Next on the thermostat. After a short delay, the
screen will display Device Connected.
1. When you see the prompt Do you have RedLINK
accessories to connect? touch Yes or No.
a. If you select No, continue to step 5.
b. If you select Yes, you will be prompted to Press Con-
nect on New Accessories. Continue to step 2.
NOTE: Accessories must be at least 2 feet away from the
thermostat or EIM during the linking process.
2. While the Add Device screen is displayed (listening
mode), press and quickly release the CONNECT button
on each new RedLINK accessory.
NOTE: For locations of CONNECT buttons on
RedLINK accessories, see “Locating the Connect Buttons on RedLINK Accessories” beginning on page 18.
Fig. 31.
4. Press Next, as directed on screen, to link RedLINK
accessories.
Linking RedLINK™ Accessories
Fig. 32. Connect RedLINK accessories.
Fig. 33. Thermostat in listening mode.
3. After a short delay (up to 20 seconds), check the thermo-
stat to confirm the connection of each RedLINK accessory.
Done
Fig. 34. Thermostat in listening mode.
4. Touch Done at the thermostat after all new RedLINK
accessories are connected.
NOTE: The thermostat displays a countdown timer
while in the listening mode. If it detects no activity for 15 minutes, it exits the listening mode.
68-0311—0316
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Installer Opons
Done
Wireless Device Manager
Completing Initial Setup
5. Finish the setup by selecting the desired options. Touch
Done after you select the last option you want to change.
See “Installer Options” beginning on page 21 for a full
listing of setup options.
Fig. 35. Scheduling options.
6. The thermostat now displays its Home screen and the
thermostat setup is complete.
3. Enter password (date code) and touch Done. See “Find-
ing Your Password (Date Code) to Access Installer
Options” beginning on page 20 for more information.
Fig. 38.
4. Select Wireless Device Manager.
Fig. 36. Thermostat home screen.
Adding RedLINK Accessories to the
Thermostat
If you want to add RedLINK accessories after the thermostat
has been setup, follow these steps.
1. Touch Menu.
2. Select Installer Options.
Fig. 37.
Fig. 39.
5. Select Add Device to display the Add Device screen. The
thermostat is now in listening mode.
Add Device
Fig. 40.
NOTE: Accessories must be at least 2 feet away from the
thermostat or EIM during the linking process.
1768-0311—03
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Done
MCR28847A
NOYES
CONNECT MORE?
M28482
6. Press and quickly release the CONNECT button on each
new RedLINK accessory.
NOTE: For locations of CONNECT buttons on
RedLINK accessories, see “Locating the Connect Buttons on RedLINK Accessories” beginning on page 18.
Fig. 41. Thermostat in listening mode.
7. After a short delay (up to 20 seconds), check thermostat
to confirm the connection of each RedLINK accessory.
8. Touch Done at the thermostat after all new RedLINK
accessories are connected.
Locating the Connect Buttons on
RedLINK Accessories
Wireless Outdoor Sensor
1. Press and quickly release the CONNECT button on the
Wireless Outdoor Sensor. After a short delay (up to 15
seconds), the thermostat will display “Wireless Outdoor
Sensor added.”
Fig. 43. Wireless outdoor sensor connect button.
Portable Comfort Control
1. Press CONNECT on the Portable Comfort Control dis-
play screen.
Fig. 42. Thermostat in listening mode.
NOTE: Thermostat displays a count-down timer while in
the listening mode. If it detects no activity for 15
minutes, it exits listening mode.
CONNECT
WIRELESS SETUP
MCR32942
Fig. 44. Portable Comfort Control connect button.
2. Press DONE on the Portable Comfort Control when it
displays “Connected.”
3. Press “No” at the next screen to save and exit, or press
“Yes” if you need to connect additional thermostats to the
Portable Comfort Control. See Fig. 45.
NOTE: The Portable Comfort Control can control up to 16
thermostats.
Fig. 45. Connect additional thermostats to Portable
Comfort Control.
68-0311—0318
4. Follow the same linking procedure as above to connect
additional thermostats.
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Press and hold
the blank space
(or arrow may be
present)
MCR32943
MCR32934
MCR32935
ERROR MESSAGES:
E1 29: Incompatible device cannot be connected.
E1 34: Low RF signal. Move device to a different location and
try again.
E1 38: Make sure the thermostat, EIM, or TrueZONE Wireless
Adapter is in Wireless Setup mode, and the Portable Comfort
Control is at least 2 feet away (600 mm).
NOTE: The linking procedure will time out if there is no
keypress for 30 minutes. To begin again, press
and hold in the lower right corner of the screen
until the display changes (about 3 seconds). See
Fig. 46.
Fig. 46. Restarting the linking process.
TrueSTEAM
1. Press and quickly release the CONNECT button on
THM4000 Wireless Adapter. After a short delay, the
CONNECTED status light will glow steady green.
TrueSTEAM
THM4000R1000
MCRXXXXX
Fig. 48. Connect button on TrueSTEAM wireless adapter.
Wireless Indoor Sensor
1. Press and quickly release the CONNECT button. After a
short delay, the status light (see Fig. 49) will glow green
for 15 seconds. If the status light turns red, the sensor
did not link with the thermostat.
RedLINK Internet Gateway
1. Press and quickly release the button on the bottom of the
Internet Gateway. After a short delay, the RedLINK status light will glow steady green.
Fig. 47. RedLINK Internet Gateway connect button.
NOTE: The Internet Gateway must be registered online
before use at www.mytotalconnectcomfort.com.
Enter the MAC ID and MAC CRC numbers located
on the bottom of the Internet Gateway. For additional information, see instructions provided with
the device.
Fig. 49. Wireless indoor sensor connect button and status
light.
NOTE: In normal operation, the status light remains off.
If it begins flashing red, batteries are low (power
will be depleted after 2–3 weeks).
2. If you are installing more than 1 wireless indoor sensor,
give each sensor a name as you install it. Press Name
Device, as shown in Fig. 50.
Fig. 50.
1968-0311—03
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
1324
1324
Password
(Date Code)
Dealer Informaon
OK
3. Type the sensor name and press Done. The sensor
names are used when selecting which sensor to use for
temperature, humidification, and dehumidification control.
Fig. 51.
NOTE: If you link more than 1 wireless indoor sensor,
and forget to name them, you will be prompted
to name each wireless indoor sensor after you
exit wireless setup. See Fig. 52.
NOTE: The thermostat can work with up to 6 Vent Boost
remotes.
Finding Your Password (Date Code)
to Access Installer Options
You will need the thermostat password to:
• Make changes to the Installer Setup.
• Setup Diagnostics.
• Perform an Installer Test.
• View Data Logs.
• Add, remove, rename or view connected RedLINK
accessories.
• Reset the thermostat to Factory Default settings.
The password (Date Code) is located on the back of the
thermostat.
Fig. 52.
Linking Entry/Exit Remote or Vent Boost
Remote
1. Press and quickly release the CONNECT button.
Fig. 53. Connect button and status light on Entry/Exit
2. After a short delay, the status light will glow green for 15
seconds. If the status light turns red, the remote did not
link with the thermostat for the connection process.
NOTE: The thermostat can work with up to 3 Entry/Exit
68-0311—0320
Remote or Vent Boost Remote.
remotes. Each Entry/Exit remote can control up to
16 thermostats.
Fig. 54. Finding thermostat password.
The password (Date Code) can also be found by following
these steps:
1. Touch Menu.
2. Select Dealer Information.
Fig. 55. Finding thermostat password.
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Installer Options
The following options are available when you access Installer
Options. For more information on each, press Help on the
thermostat or see Table 3.
Fig. 56. Installer Options screen.
Table 3. Installer Options.
Making Changes to Installer Setup
Follow these steps to set system options after initial
installation.
NOTE: Use a USB device to save set up time. See “USB
Port” beginning on page 119 for more information.
1. Touch Menu.
2. Select Installer Options.
Installer Opons
Fig. 57.
3. Enter password (Date Code) and touch Done. See “Find-
ing Your Password (Date Code) to Access Installer
Options” beginning on page 20 for more information.
Menu ItemDescription
Create SetupPress CREATE SETUP to set all system
settings one by one.
View/Edit
Current Setup
Set Up
Diagnostics
Installer TestPress INSTALLER TEST to quickly
Data LogsPress DATA LOGS to view the Alerts Log,
Wireless Device
Manager
Advanced
Options
Press VIEW/EDIT CURRENT SETUP to
select a specific function and make quick
changes
Press SET UP DIAGNOSTICS to set up
and test Delta T diagnostics.
determine if the heat, cool, fan and
thermostat are operating properly. Minimum
off timers are ignored during the test
User Interactions Log, and Performance
Logs.
Press WIRELESS DEVICE MANAGER to
add, remove, rename, or view the
connected wireless accessories.
Press ADVANCED OPTIONS to setup the
thermostat using a USB device or to restore
the thermostat to the factory default
settings.
NOTE: If the THX9321 has been setup
WITHOUT an Equipment Interface Module
or the TrueZONE Wireless Adapter and you
would like to add one, you must reset the
thermostat back to factory defaults.
Done
Fig. 58.
4. Select Create Setup.
NOTE: You can use the thermostat USB port to download
all Installer Setup settings, including your company name and contact information. You can
upload this data to each thermostat you install, to
save time.
Fig. 59.
5. Follow prompts on the screen to select the desired setup
options. See Table 4 for Installer Setup options.
2168-0311—03
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table.
ISU
Number
1000Language
1010Application
1020Zone Number
1030Device Name
1030Display on Home
1040Scheduling Options
1050Temperature
Installer Setup
NameSettingsDefault
English
Français
Español
Residential
Commercial
1-16
[Enter Device Name]
No
Screen
Indication Scale
Yes
(select check box)
Non-Programmable
Programmable
Fahrenheit
Celsius
EnglishBothNo
ResidentialBothNo
1BothNoThis ISU is only displayed on a thermostat
ThermostatBothNoThe Portable Comfort Control remote and
NoCommercial NoThermostat location (name) can be
Programmable BothNo
FahrenheitBothNo
Residential,
Commercial
or Both
Requires
EIMNotes
that is controlling a zone panel through the
THM4000 Wireless Adapter.
Web Interface displays the name of the
thermostat that you enter on this screen.
displayed on the home screen. This feature
is typically used when multiple
thermostat's are mounted in a manager's
office or equipment room. This allows you
to quickly identify which thermostat is in
control of a specific zone or area.
68-0311—0322
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
NameSettingsDefault
1060Outdoor Air Sensor
2000Heating System
Type
No
Yes
Conventional Forced Air Heat
Heat Pump
Radiant Heat
Other
None (Cool Only)
Residential,
Commercial
or Both
Requires
EIMNotes
NoBothNoThis ISU automatically defaults to Yes
when a Wireless Outdoor Sensor is
connected.
An Outdoor Sensor is required to set the
following ISUs:
ISU 3120 Outdoor Temperature Lockouts
(Compressor Lockout and Backup Heat
Lockout)
ISU 4050 Outdoor Temperature used with
Minimum Heat Recovery Ramp Rate
ISU 4060 Outdoor Temperature used with
Maximum Heat Recovery Ramp Rate
ISU 4070 Outdoor Temperature used with
Minimum Cool Recovery Ramp Rate
ISU 4080 Outdoor Temperature used with
Maximum Cool Recovery Ramp Rate
ISU 8050 Humidification - Window
Protection
ISU 10130 Ventilation Low Temperature
Lockout
ISU 10130 Ventilation High Temperature
Lockout
ISU 10130 Ventilation High Dew Point
Lockout (requires Wireless Outdoor
Sensor)
ISU 13070 Allow Heat Delta T Diagnostics
when Outdoor Temperature is [Out. Temp.
Range]
ISU 13080 Allow Heat Delta T Diagnostics
when Outdoor Humidity is [Out. Humidity
Range]
ISU 13110 Allow Backup Heat Delta T Diag.
when Outdoor Temperature is [Out. Temp.
Range]
ISU 13120 Allow Backup Heat Delta T
Diagnostics when Outdoor Humidity is
[Out. Humidity Range]
ISU 13150 Allow Cool Delta T Diagnostics
when Outdoor Temperature is [Out. Temp.
Range]
ISU 13160 Allow Cool Delta T Diagnostics
when Outdoor Temperature is [Out.
Humidity Range]
Conventional
BothNo
Forced Air Heat
2368-0311—03
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
NameSettingsDefault
2010Heating Equipment
Type
2030What Terminals are
Wired to Radiant
Heat?
Conventional Forced Air Heat:
Standard Efficiency Gas Forced Air
High Efficiency Gas Forced Air
Oil Forced Air
Electric Forced Air
Hot Water Fan Coil
Other
Heat Pump:
Air to Air Heat Pump
Geothermal Heat Pump
Geothermal Radiant Heat
Radiant Heat:
Hot Water Radiant Heat
Geothermal Radiant Heat
Steam
Other
Other:
Gravity
Other
None
U1
U2
U3
Default varies
based on
previous
selections
Default varies
based on
previous
selections
Residential,
Commercial
or Both
Requires
EIMNotes
BothNoCycle Rate and Fan Operation automatically
default to the correct settings based on the
equipment type selected.
This ISU is not displayed when ISU 2000
Heating System Type is set to None (Cool Only).
See “Geothermal Radiant Heat” beginning
on page 100.
BothNoThis ISU is only displayed when ISU 2010
Heating Equipment Type is Geothermal Radiant Heat.
Geothermal Radiant Heat must be wired to
a universal terminal (U1, U2, or U3).
2040What Terminals are
Wired to Radiant
Heat - Stage 2?
None
U1
U2
U3
Default varies
based on
previous
selections
U1, U2 and U3 are normally open dry
contacts when configured for a stage of
Heat. U1, U2 and U3 require power from
the system transformer or a separate
transformer.
U3 is only available on the Equipment
Interface Module (EIM).
BothNoThis ISU is only displayed when ISU 2010
Heating Equipment Type is Geothermal Radiant Heat.
Geothermal Radiant Heat must be wired to
a universal terminal (U1, U2, or U3).
U1, U2 and U3 are normally open dry
contacts when configured for a stage of
Heat. U1, U2 and U3 require power from
the system transformer or a separate
transformer.
U3 is only available on the Equipment
Interface Module (EIM).
68-0311—0324
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
NameSettingsDefault
2050Geothermal Forced
Air System
2060Reversing Valve
O/B
2070Cool Stages /
Compressor
Stages
None
Used for Cooling Only
Used for Heating and Cooling
O (O/B on Cool)
B (O/B on Heat)
1-4
Residential,
Used for
Heating and
Cooling
Commercial
or Both
BothNoThis thermostat has the capability of
Requires
EIMNotes
controlling Geothermal Radiant Heat,
Geothermal Forced Air and Backup Heat.
If this thermostat is not controlling the
Geothermal Forced Air System, select
None. This setting is typically used if the
thermostat is only controlling Geothermal
Radiant Heat.
If this thermostat is using the Geothermal
Forced Air System for cooling and not for
heating, select Used for Cooling Only.
If this thermostat is using the Geothermal
Forced Air System for both heating and
cooling, select Used for Heating and Cooling.
O/B on CoolBothNoOnly displayed if the equipment type is Air
to Air Heat Pump, Geothermal Heat Pump
or Geothermal Radiant Heat.
1 if ISU 1010 is
Residential
BothNoConventional:
Cool Stage 3 and 4 are only available if ISU
1010 is Commercial.
2 if ISU 1010 is
Commercial
Cool Stage 3 and 4 must be wired to a
universal terminal (U1, U2 or U3).
2020,
2070
Heat Stages /
Backup Heat
Stages
2080What Terminals are
Wired to Cool Stage 3?
1 - 3
None
U1
U2
U3
Default is 1
stage if ISU
1010
Application is
Residential
Default is 2
stages if ISU
1010
Application is
Commercial
Default varies
based on
previous
selections
Heat Pumps:
Maximum of 2 Compressor Stages for heat
pump systems.
BothNoMaximum of 3 Heat Stages for
conventional systems.
Maximum of 2 Backup Heat Stages for
systems with more than 1 heating
equipment type.
Commercial NoCool Stage 3 is only available if ISU 1010 is
Commercial.
Cool Stage 3 must be wired to a universal
terminal (U1, U2 or U3).
U1, U2 and U3 are normally open dry
contacts when configured for a stage of
Cool. U1, U2 and U3 require power from a
system transformer or a separate
transformer.
U3 is only available on the Equipment
Interface Module (EIM).
2568-0311—03
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
NameSettingsDefault
2090What Terminals are
Wired to Cool Stage 4?
2100What Terminals are
Wired to Heat Stage 3?
2110Fan Operation in
Heat
None
U1
U2
U3
None
U1
U2
U3
No Fan
Equipment Controls Fan
Thermostat Controls Fan
Default varies
based on
previous
selections
Default varies
based on
previous
selections
Thermostat
Controls Fan
Residential,
Commercial
or Both
Requires
EIMNotes
Commercial NoCool Stage 4 is only available if ISU 1010 is
Commercial.
Cool Stage 4 must be wired to a universal
terminal (U1, U2 or U3).
U1, U2 and U3 are normally open dry
contacts when configured for a stage of
Cool. U1, U2 and U3 require power from a
system transformer or a separate
transformer.
U3 is only available on the Equipment
Interface Module (EIM).
BothNoTHX9321 Thermostat Only:
This ISU is only displayed on the THX9321
thermostat when it is wired directly to the
equipment (Equipment Interface Module is
NOT used).
Heat Stage 3 must be wired to a universal
terminal (U1 or U2).
U1 and U2 are normally open dry contacts
when configured for a stage of Heat. U1
and U2 require power from a system
transformer or a separate transformer.
BothNoThis ISU is only displayed when ISU 2010
Heating Equipment Type is Electric Forced Air, Hot Water Fan Coil or Other.
The thermostat automatically defaults to
Equipment Controls Fan when ISU 2010
Heating Equipment Type is Standard
Efficiency Gas Forced Air, High Efficiency
Gas Forced Air or Oil Forced Air.
2120Backup Heat Type
68-0311—0326
None
Standard Efficiency Gas Forced Air
High Efficiency Gas Forced Air
Oil Forced Air
Electric Forced Air
Hot Water Fan Coil
Hot Water Radiant Heat
Other
NoneBothNoThis ISU is only displayed when ISU 2010
No Fan is only displayed when ISU 2010
Heating Equipment Type is Other.
Heating Equipment Type is Hot Water
Radiant Heat, Steam, Hot Water Fan Coil,
Electric Forced Air or Other.
The list of Backup Heat Types will vary
based on the type of primary heat selected
at ISU 2010 Heating Equipment Type.
When ISU 2010 Heating Equipment Type is Hot Water Radiant Heat, the thermostat
keeps the Hot Water Radiant Heat on when
it calls for Backup Heat.
When ISU 2010 Heating Equipment Type is
Steam, the thermostat keeps the Steam
Heat on when it calls for Backup Heat.
When ISU 2010 Heating Equipment Type is
Hot Water Fan Coil, Electric Forced Air or
Other, you can select how the backup
operates. See ISU 2150 Backup Heat
Operation.
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
NameSettingsDefault
2130Backup Heat
Stages
2140What Terminals are
Wired to Backup
Heat?
2150Backup Heat
Operation
0 - 2
None
U1
U2
NOT Allowed to Run with Primary
Heat
Allowed to Run with Primary Heat
Residential,
Commercial
or Both
Requires
EIMNotes
1BothNoThis ISU is only displayed when a backup
heat source is selected at ISU 2120 Backup
Heat Type.
Maximum of 2 Backup Heat stages.
Default varies
based on
previous
selections
BothNoTHX9321 Thermostat Only:
This ISU is only displayed on the THX9321
thermostat when it is wired directly to the
equipment (Equipment Interface Module is
NOT used).
The thermostat can support up to 3
conventional heat stages. When there are a
total of 3 conventional heat stages, the last
stage of heat must be wired to U1 or U2.
U1 and U2 are normally open dry contacts
when configured for a stage of Heat. U1
and U2 require power from a system
transformer or a separate transformer.
NOT allowed to
run with
Primary Heat
BothNoThis ISU is only displayed when ISU 2010
Heating Equipment Type is Hot Water Fan
Coil, Electric Forced Air or Other.
When ISU 2010 Heating Equipment Type is
Hot Water Fan Coil, Electric Forced Air or
Other, you can select how the Backup Heat
operates. The thermostat can be setup to
keep the primary heat source on when it
calls for Backup Heat or the thermostat can
be setup to turn off the primary heat source
when it calls for Backup Heat.
2160Backup Heat Fan
Operation
No Fan
Equipment Controls Fan
Thermostat Controls Fan
Thermostat
Controls Fan
When ISU 2010 Heating Equipment Type is
Hot Water Radiant Heat, the thermostat
keeps the Hot Water Radiant Heat on when
it calls for Backup Heat.
When ISU 2010 Heating Equipment Type is
Steam, the thermostat keeps the Steam
Heat on when it calls for Backup Heat.
BothNoThis ISU is only displayed for conventional
systems when ISU 2120 Backup Heat Type
is Electric Forced Air, Hot Water Fan Coil
or Other.
Backup Heat Fan Operation automatically
defaults to Equipment Controls Fan when
ISU 2120 Backup Heat Type is Standard
Efficiency Gas Forced Air, High Efficiency
Gas Forced Air or Oil Forced Air.
No Fan is only displayed when ISU 2120
Backup Heat Typeis Other.
2768-0311—03
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
NameSettingsDefault
2170What Terminals are
Wired to Backup
Heat - Stage 2?
2180Backup Heat Type
2190External Fossil Fuel
Kit
2200Backup Heat
Operation
None
U1
U2
Electric Forced Air
Standard Efficiency Gas Forced Air
High Efficiency Gas Forced Air
Oil Forced Air
Hot Water Fan Coil
Hot Water Radiant Heat
Other
This ISU is only displayed on the THX9321
thermostat when it is wired directly to the
equipment (Equipment Interface Module is
NOT used).
The thermostat can support up to 2 backup
heat stages for heat pump applications.
When there are 2 backup heat stages,
backup heat stage 2 must be wired to U1 or
U2.
U1 and U2 are normally open dry contacts
when configured for a stage of Heat. U1
and U2 require power from a system
transformer or a separate transformer.
BothNoThis ISU is only displayed when ISU 2010
Heating Equipment Type is Air to Air Heat
Pump, Geothermal Heat Pump or
Geothermal Radiant Heat and there is at
least one stage of backup heat.
See “Heat Pump and Backup Heat
Operation” beginning on page 100.
BothNoThis ISU is only displayed when ISU 2010
Heating Equipment Type is Air to Air Heat
Pump, Geothermal Heat Pump or
Geothermal Radiant Heat and ISU 2180 Backup Heat Type is Standard Efficiency
Gas Forced Air, High Efficiency Gas
Forced Air or Oil Forced Air.
BothNoThis ISU is only displayed when ISU 2010
Heating Equipment Type is Air to Air Heat
Pump, Geothermal Heat Pump or
Geothermal Radiant Heat andISU 2180 Backup Heat Type is Hot Water Fan Coil or
Other.
68-0311—0328
Not Allowed to Run with Heat Pump: The
thermostat turns off the heat pump when it
calls for backup heat.
Allowed to Run with Heat Pump: The
thermostat keeps the heat pump on when it
calls for backup heat.
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
NameSettingsDefault
2210Backup Heat Fan
Operation
2220A-L/A Terminal
Setup
No Fan
Equipment Controls Fan
Thermostat Controls Fan
None
Time Of Day
Economizer
Heat Pump Failure Indication
Residential,
Default varies
based on
Commercial
or Both
BothNoThis ISU is only displayed for heat pumps
Requires
EIMNotes
when ISU 2180 Backup Heat Type is Other.
previous
selections
Backup Heat Fan Operation:
Electric Forced Air: Thermostat Controls
Fan
Standard Efficiency Gas Forced Air:
Equipment Controls Fan
High Efficiency Gas Forced Air: Equipment
Controls Fan
Oil Forced Air: Equipment Controls Fan
Hot Water Fan Coil: Thermostat Controls
Fan
Hot Water Radiant Heat: Not Applicable
NoneCommercial NoThis ISU is only displayed when ISU 1010
Application is Commercial.
Note: When the thermostat is setup for
Residential, the L/A terminal operates as
described under “Heat Pump Failure
Indication.” The L/A terminal requires no
setup for residential applications.
None: The A-L/A terminal is not used.
Time of Day: The A-L/A terminal is
energized during Occupied periods and
when the user overrides the temperature.
The terminal is de-energized during
Unoccupied periods and in Standby mode.
Economizer: The thermostat controls an
economizer module to provide ventilation
during Occupied periods and free cooling
when outdoor conditions are favorable. The
A-L/A terminal is energized during
Occupied periods and during a call for
cooling in Unoccupied periods. See
“Economizer and Time of Day (TOD)
Operation” beginning on page 126.
Notes: The economizer module determines
when outdoor conditions are favorable for
free cooling. Delta T Diagnostics is not
available when the thermostat is setup for
an Economizer.
Heat Pump Failure Indication: When 24
volts is detected on the L/A terminal
(compressor monitor), the thermostat
displays a message to alert the user when
the heat pump requires service. The L/A
terminal sends a continuous output to a
zone panel when the thermostat is set to
Emergency Heat mode. The zone panel will
not turn on the heat pump when a zone is
set to Emergency Heat mode.
2968-0311—03
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
cooling as needed to maintain the desired
indoor temperature.
Automatic: The user has the option to
select Auto for the system setting. In Auto
mode, the thermostat controls heating and
cooling equipment as needed to maintain
the desired indoor temperature.
3° FBothNoThis ISU is only displayed when ISU 3000
is set to Automatic.
Deadband is the minimum separation
between heat and cool settings when the
thermostat is setup for Auto Changeover.
For example, if the deadband is set to 3° F
and the cool setpoint is 75° F, the warmest
heat setpoint allowed would be 72° F. If the
heat setpoint is adjusted above 72° F, it will
automatically adjust the cooling setpoint
higher to maintain the 3° F deadband.
When ISU 9070 (Dehumidification - Over
Cooling Limit) or ISU 9100 (High Humidity
Comfort Reset Setting) is set to 1, 2, 3, 4 or
5° F, the thermostat will not show the full
Deadband range. For example, if you set a
Deadband of 3° F and an Over Cooling
Limit of 2° F, the minimum Deadband that
you can select will be 5 F. This prevents the
heating system from turning on when the
thermostat over cools to reach the
dehumidification setting.
Basic Options BothNoBasic Options: The Installer Setup displays
basic temperature control options which
include Backup Heat Differential, Backup
Heat Upstage Timer and Outdoor
Temperature Lockouts. Note: Outdoor
Temperature Lockouts only apply to Heat
Pump applications.
68-0311—0330
Advanced Options: The Installer Setup
displays both Basic and Advanced Options.
Advanced temperature control options
include Finish With High Cool Stage, Finish
With High Heat Stage, Temperature
Differential settings between all stages and
Cycle Rate settings per stage.
Advanced Options+PID Settings: The
Installer Setup displays both Basic and
Advanced Options including PID settings
which allow you to adjust the integral,
derivative and throttling range.
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