Honeywell THX9321 Prestige, THX9421 Prestige Product Information Sheet

THX9321 Prestige® 2.0 and
THX9321 Prestige® 2.0
THX9421 Prestige® IAQ with EIM
THX9421 Prestige® IAQ with EIM
• Delta T Alerts and Diagnostics
Alerts give customers a sense of security while allowing you to service or replace the equipment prior to a loss of heating or cooling. Based on limits you set at installation, customers can be alerted when their system is not operat­ing as expected. The system alert will instruct customers to contact you for assistance. Requires Equipment Interface Module.
• Delta T Installer Test
Save time by viewing Delta T while running a system test to verify proper operation. Requires Equipment Interface Module.
• Universal Inputs EIM - S1, S2, S3, S4
Assignable inputs allow you to setup Indoor and Outdoor Temperature Sensors, Discharge and Return Air Sensors or Dry Contact Devices. Dry Contact Devices can be used to trip pre-set or customized alerts on the thermostat home screen. Requires Equipment Interface Module.
• Data Logs
The thermostat stores an Alerts Log, User Interactions Log and a Performance Log to quickly determine if an issue is caused by a system error or an accidental user error. Note: The Performance Log only applies to the THX9421 thermostat.

APPLICATION

FEATURES

• RedLINK™ Compatible
Increase your content and profit per job by including RedLINK™ accessories that meet your customers comfort and convenience needs. RedLINK accessories include the Wireless Outdoor Sensor, Portable Comfort Control (PCC), Equipment Interface Module (EIM), RedLINK Internet Gateway, Wireless Indoor Sensor, TrueSTEAM™ humidi­fier with Wireless Adapter, TrueZONE™ zoning panel with Wireless Adapter, Vent Boost Remote and Entry/Exit Remote.
• Customizable Service Reminders
Set up to 10 service reminders. Choose from the pre-set options or customize your own. Reminders based on date or the outdoor temperature.
• Selectable for Residential and Light Commercial Applications
One thermostat does it all to meet the needs of Residential and Light Commercial applications. Simply select Residen­tial or Commercial during the installer setup. If Commercial is selected, the thermostat will use commercial language, meet building codes and offer 365 day holiday scheduling.
• USB Port for Quick Installer Setup
Save time by using a USB stick to upload installer settings, and service reminders in one simple step.
• Selectable Sensors
When paired with a Wireless Indoor Sensor(s) you have the ability to choose which sensor(s) to use for tempera­ture, humidification and dehumidification. They can be used in combination for temperature averaging—or individ­ually—to condition humidity levels in separate spaces.
PRODUCT DATA
68-0311-03
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM

CONTENTS

Application ........................................... 1
Specifications ...................................... 3
Ordering Information ........................... 2
System Installation .............................. 8
When Installing this Product... ..................... 8
Installing Equipment Interface Module (if used)
10
Wiring 24 Vac Common ................................ 10
Selecting Discharge and Return Air Temperature
Sensor Mounting Locations ......................... 10
Selecting Discharge and Return Air Temperature Sensor
Mounting Locations .............................................. 10
Selecting Return Air Temperature Sensor Mounting Loca-
tion ....................................................................... 11
Selecting Thermostat Location .................... 12
Installing Wallplate ........................................ 12
Power Optional REDLINK™ Accessories ... 14 Linking Thermostat to Equipment Interface Mod-
ule (if used) .................................................... 15
Linking RedLINK™ Accessories ................. 16
Mounting Optional Accessories .................. 70
Alerts and Diagnostics ....................... 87
Delta T Diagnostics ....................................... 87
Before You Set Up Delta T Diagnostics ....... 87
Setting up Alerts and Diagnostics ............... 88
Delta T Alerts ................................................. 90
Delta T Alerts and Utility Saver Switches ... 91
Data Logs ....................................................... 91
Alerts Log ............................................................. 92
User Interactions Log ........................................... 93
Dry Contact Alerts ........................................ 95
Installer Tests ...................................... 68
Using the Equipment Test ............................ 69
Using the Wireless Signal Strength Test .... 69
Indoor Air Quality (IAQ) Control ......... 102
Humidification ............................................... 102
Set up Humidification ........................................... 102
Control Humidification Level ................................ 104
Dehumidification - Residential ..................... 105
Set up Dehumidification With Cooling System ..... 105
Set up Dehumidification With Whole House Dehumidifier
106
Set up Dehumidification Away Mode .................... 108
Control Dehumidification Level ............................. 108
Dehumidification - Commercial ................... 109
Set up Dehumidification With Cooling System ..... 109
Set up Dehumidification With Dehumidifier .......... 110
Control Dehumidification Level ............................. 112
Ventilation ...................................................... 112
Set up Ventilation ................................................. 113
IAQ Reminders ..................................... 116
Customizable Reminders ................... 116
USB Port ............................................... 119
Heat Pump and Backup Heat Operation
100
Portable Comfort Control ................... 129
Remote Indoor Sensors ...................... 130
Commercial Features .......................... 121
Ramp Rates ................................................... 123
Custom Names .............................................. 124
Remote Setback ............................................ 124
Economizer and Time of Day (TOD) Operation
126
Pre-Occupancy Purge ................................... 126
Staging Control ............................................. 97
Optional Accessories .......................... 128
Troubleshooting .................................. 159
Wiring ................................................... 135
EIM Wiring Diagrams .................................... 138
Geothermal Radiant Heat ............................. 100
THX9321 Thermostat Wiring Diagrams ....... 141
THX9321 Thermostat Wiring Diagrams Using Uni­versal Relays to Control Heating or Cooling 142 Wiring IAQ Equipment or a Heat/Cool Stage to the
Universal Terminals ...................................... 149
Economizer Module Wiring Diagrams ......... 151
Wiring C7089U1006 Outdoor Sensor .......... 153
Wiring guide — Wired Indoor Sensors ........ 154
Regulatory Information ....................... 159
ORDERING INFORMATION
When purchasing replacement and modernization products from your TRADELINE® wholesaler or distributor, refer to the TRADELINE® Catalog or price sheets for complete ordering number. If you have additional questions, need further information, or would like to comment on our products or services, please write or phone:
1. Your local Honeywell Environmental and Combustion Controls Sales Office (check white pages of your phone directory).
2. Honeywell Customer Care
1885 Douglas Drive North Minneapolis, Minnesota 55422-4386
3. http://customer.honeywell.com or http://customer.honeywell.ca International Sales and Service Offices in all principal cities of the world. Manufacturing in Belgium, Canada, China, Czech Republic, Germany, Hungary, Italy, Mexico, Netherlands, United Kingdom, and United States.
68-0311—03 2

SPECIFICATIONS

THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Thermostat Description:
Feature Description
Powering method Common wire only
System types (up to 4 heat/2 cool heat pump and up to 3 heat/2 cool conventional)
Changeover Manual or Auto changeover selectable
System setting Em Heat-Heat-Off-Cool-Auto
Fan setting Auto-On-Circ-Follow Schedule
Electrical Ratings for:
Equipment Interface Module and the THX9321 Prestige 2.0
Thermostat
NOTE: To find what terminals are available on the Equip-
ment Interface Module and the Prestige Thermo­stats, see “Terminal Designations” below the table.
Ter minal
W - O/B 18 to 30 VAC and
Y (cooling) 18 to 30 VAC 1.00A
G (fan) 18 to 30 VAC 0.50A
W2 - Aux 1 (heating) 18 to 30 VAC 0.60A
W3 - Aux 2 (heating) 18 to 30 VAC 0.60A
Y2 (cooling) 18 to 30 VAC 0.60A
A-L/A (Output) 18 to 30 VAC 1.00A
U1, U1 U2, U2 U3, U3
Gas, oil or electric heat with air conditioning
Warm air, hot water, high-efficiency furnaces, heat pumps, steam and gravity
Cool only
Volt ag e
(50/60 Hz)
750 mVDC
18 to 30 VAC 0.50A
Max. Current
Rating
1.00A
RedLINK Communication:
Frequency: 900 Mhz frequency range Re-Sync Time: RedLINK devices re-establish communication
within 6 minutes after AC power resumes.
Temperature Setting Range:
Heating: 40 to 90 °F (4.5 to 32 °C). Cooling: 50 to 99 °F (10 to 37 °C).
Temperature Sensor Accuracy: ± 1.5 °F at 70 °F (0.75 °C at
21.0 °C)
Humidification Setting Range:
10% to 60% RH.
Dehumidification Setting Range:
40% to 80% RH.
Humidity Display Range:
0% to 99%.
Humidity Sensor Accuracy: ± 5% RH from 30% to 50% RH
at 75 °F (24 °C).
Cool Indication:
Prestige 2.0 and Prestige IAQ 2.0 displays “Cool On” when the
thermostat turns the cooling on.
Heat Indication:
Prestige 2.0 and Prestige IAQ 2.0 displays “Heat On” when the
thermostat turns the heating on.
Auxiliary Heat Indication:
Prestige 2.0 and Prestige IAQ 2.0 displays “Auxiliary Heat On”
when the thermostat turns the auxiliary heat on.
Interstage Differential:
Comfort: The thermostat keeps the indoor temperature within 1
degree of the setpoint (droop less control). The thermostat turns on stage 2 when the capacity on stage 1 reaches 90%.
When the interstage differential is set to 1.0 or higher, the ther-
mostat stages the equipment based on how far the indoor temperature is from the setpoint (ISU 3030 to 3090). See page 31 for more information.
Terminal Designations:
— Equipment Interface Module: R, RC, RH, C, W-O/B,
W2-AUX 1, W3-AUX 2, Y, Y2, G, A-L/A, U1 U1, U2 U2,
U3 U3, S1 S1, S2 S2, S3 S3, S4 S4, A, B, C, D — THX9421 Thermostat: R, C — THX9321 Thermostat: R, RC, C, W-O/B, W2-AUX/E, Y,
Y2, G, A-L/A, K, U1 U1, U2 U2
Power Consumption of THX9421/THX9321:
Full brightness = 3.0 VA 1/2 brightness = 2.1 VA Backlight off = 1.9 VA
Clock Accuracy: ± 1 minute per month at 77 °F (25 °C). ± 2
minutes per month over the operating ambient temperature range.
Mounting Means:
Thermostat mounts directly on the wall in the living space
using mounting screws and anchors provided. Fits a hori­zontal 2 x 4 in. junction box.
Equipment Interface Module (EIM) mounts on HVAC equip-
ment or on a wall in the equipment room.
3 68-0311—03
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
M34630
3-5/16 (84)
3-1/2
(89)
4-1/2 (115)
7/8
(22)
M34262
1-25/32
(46)
5-33/64
(140)
2-1/8
(54)
4-21/64
(110)
1-25/32
(46)
6-7/8 (175)
2-1/8
(54)
5
(127)
M33329A
6-13/16 (173)
3-5/16 (84)
1-7/16
(36)
3-7/8 (99)
7-29/32 (201)
3-19/64 (84)
5-1/2 (140)
M33330
Fig. 1. Dimensions of THX9421 Prestige IAQ thermostat in
in. (mm).
Fig. 2. Dimensions of THX9421 Prestige IAQ cover plates
in in. (mm).
Fig. 4. Dimensions of THX9321 Prestige 2.0 cover plate in
in. (mm).
9-11/32
(237)
1-19/32
(41)
M33331
4-53/64 (123)
8-7/8 (225)
Fig. 5. Dimensions of Equipment Interface Module in in.
(mm).
in. (mm).
Fig. 3. Dimensions of THX9321 Prestige
68-0311—03 4
®
2.0 thermostat in
Kit
Part Number
Prestige IAQ Kit
YTHX9421R5101WW
Prestige IAQ Kit
YTHX9421R5101BB
Prestige IAQ Kit
YTHX9421R5101SG
Prestige IAQ Kit
YTHX9421R5101WG
Prestige IAQ Kit
YTHX9421R5085WW
Prestige IAQ Kit YTHX9421R5085BB
Prestige IAQ Kit YTHX9421R5085SG
Prestige IAQ Kit YTHX9421R5085WG
Prestige 2.0 Kit YTHX9321R5061
Prestige 2.0 Kit YTHX9321R5079
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 1. Prestige Kits.
Included in Kit
Part Number Description
THX9421R5021WW Thermostat - White Front, White Side THM5421R1021 Equipment Interface Module C7089R1013 Wireless Outdoor Sensor 50062329-001 Discharge/Return Sensors (Qty. 2) THX9421R5021BB Thermostat - Black Front, Black Side THM5421R1021 Equipment Interface Module C7089R1013 Wireless Outdoor Sensor 50062329-001 Discharge/Return Sensors (Qty. 2) THX9421R5021SG Thermostat - Silver Front, Gray Side THM5421R1021 Equipment Interface Module C7089R1013 Wireless Outdoor Sensor 50062329-001 Discharge/Return Sensors (Qty. 2) THX9421R5021WG Thermostat - White Front, Gray Side THM5421R1021 Equipment Interface Module C7089R1013 Wireless Outdoor Sensor 50062329-001 Discharge/Return Sensors (Qty. 2) THX9421R5021WW Thermostat - White Front, White Side THM5421R1021 Equipment Interface Module 50062329-001 Discharge/Return Sensors (Qty. 2) THX9421R5021BB Thermostat - Black Front, Black Side THM5421R1021 Equipment Interface Module 50062329-001 Discharge/Return Sensors (Qty. 2) THX9421R5021SG Thermostat - Silver Front, Gray Side THM5421R1021 Equipment Interface Module 50062329-001 Discharge/Return Sensors (Qty. 2) THX9421R5021WG Thermostat - White Front, Gray Side THM5421R1021 Equipment Interface Module 50062329-001 Discharge/Return Sensors (Qty. 2) THX9321R5030 Thermostat REM5000R1001 Portable Comfort Control C7089R1013 Wireless Outdoor Sensor THX9321R5030 Thermostat C7089R1013 Wireless Outdoor Sensor
5 68-0311—03
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 2. Thermostat Replacement Parts and Accessories.
Operating
Ambient
Product Part Number
Thermostat THX9421R5021WW 32 to 120 °F
THX9421R5021BB 32 to 120 °F
THX9421R5021SG 32 to 120 °F
THX9421R5021WG 32 to 120 °F
THX9321R5030 32 to 120 °F
Equipment Interface Module
Wireless Adapter (For TrueZONE, TrueSTEAM or extend wireless range of EIM)
RedLINK Internet Gateway
Portable Comfort Control
Wireless Entry/Exit Remote
Wireless Vent and Filter Boost Remote
Wireless Outdoor Sensor
Wireless Indoor Sensor
Wired Outdoor Sensor (10K ohm Negative Temperature Coefficient)
Wired Wall Mount Indoor Sensor (10K ohm Negative Temperature Coefficient)
Wired Wall Mount Indoor Sensor (20K ohm Negative Temperature Coefficient)
Wired Wall Mount Indoor Sensor (10K ohm Negative Temperature Coefficient)
Wired Flush Mount Indoor Sensor (20K ohm Negative Temperature Coefficient)
Wired Flush Mount Indoor Sensor (20K ohm Negative Temperature Coefficient)
YTHM5421R1010* THM5421R1021
THM4000R1000 -40 to 165 °F
THM6000R1002 32 to 120 °F
REM5000R1001 32 to 120 °F
REM1000R1003 32 to 120 °F
HVC20A1000 32 to 120 °F
C7089R1013 -40 to 140 °F
C7189R1004 0 to 120 °F
C7089U1006 -40 to 120 °F
C7189U1005 45 to 88 °F
TR21 45 to 99 °F
TR21-A 45 to 99 °F
C7772A1004 45 to 99 °F
C7772A1012 45 to 99 °F
Temperature
(0 to 48.9 °C)
(0 to 48.9 °C)
(0 to 48.9 °C)
(0 to 48.9 °C)
(0 to 48.9 °C)
-40 to 165 °F (-40 to 73.9 °C)
(-40 to 73.9 °C)
(0 to 48.9 °C)
(0 to 48.9 °C)
(0 to 48.9 °C)
(0 to 48.9 °C)
(-40 to 60 °C)
(-17.8 to 48.9 °C)
For optimal Battery Life: 35 to 114 °F (1.7 to 45.6 °C)
(-40 to 48.9 °C)
(7 to 32 °C)
(7 to 37 °C)
(7 to 37 °C)
(7 to 37 °C)
(7 to 37 °C)
Operating
Relative Humidity
5% to 90% Non-Condensing
5% to 90% Non-Condensing
5% to 90% Non-Condensing
5% to 90% Non-Condensing
5% to 90% Non-Condensing
5% to 95% Non-Condensing
5% to 95% Non-Condensing
5% to 95% Non-Condensing
5% to 90% Non-Condensing
5% to 90% Non-Condensing
5% to 90% Non-Condensing
0% to 100% Condensing
5% to 90% Non-Condensing
5% to 95% Non-Condensing
5% to 95% Non-Condensing
5% to 95% Non-Condensing
5% to 95% Non-Condensing
5% to 95% Non-Condensing
5% to 95% Non-Condensing
Shipping
Temperature
-20 to 120 °F (-28.9 to 48.9 °C)
-20 to 120 °F (-28.9 to 48.9 °C)
-20 to 120 °F (-28.9 to 48.9 °C)
-20 to 120 °F (-28.9 to 48.9 °C)
-20 to 120 °F (-28.9 to 48.9 °C)
-20 to 165 °F (-28.9 to 73.9 °C)
-20 to 165 °F (-28.9 to 73.9 °C)
-20 to 120 °F (-28.9 to 48.9 °C)
-20 to 120 °F (-28.9 to 48.9 °C)
-20 to 120 °F (-28.9 to 48.9 °C)
-20 to 120 °F (-28.9 to 48.9 °C)
-40 to 120 °F (-40 to 48.9 °C)
-20 to 120 °F (-28.9 to 48.9 °C)
-40 to 130 °F (-40 to 54.4 °C)
-20 to 120 °F (-28.9 to 48.9 °C)
-40 to 150 °F (-40 to 65.5 °C)
-40 to 150 °F (-40 to 65.5 °C)
-40 to 150 °F (-40 to 65.5 °C)
-40 to 150 °F (-40 to 65.5 °C)
Physical Dimensions in in.
(mm) Color(s)
4-1/2 x 3-1/2 x 7/8 (115 x 88 x 22)
4-1/2 x 3-1/2 x 7/8 (115 x 88 x 22)
4-1/2 x 3-1/2 x 7/8 (115 x 88 x 22)
4-1/2 x 3-1/2 x 7/8 (115 x 88 x 22)
6-13/16 x 3-7/8 x 1-7/16 (173 x 99 x 36)
9-11/32 x 4-53/64 x 1-19/32 (237 x 123 x 41)
5-9/16 x 4-3/8 x 1-1/4 (141 x 112 x 32)
6 x 4-7/8 x 2-1/2 (152 x 124 x 64)
6-1/4 x 3-1/8 x 1-5/8 (158 x 80 x 38)
3-15/16 x 1-15/16 x 5/8 (101 x 50 x 16)
3-15/16 x 1-15/16 x 5/8 (101 x 50 x 16)
5 x 3-1/2 x 1-11/16 (127 x 89 x 43)
2-7/8 x 1-7/8 x 15/16 (74 x 48 x 24)
1-1/2 (38) - -
2-9/32 x 1-1/2 x 11/16 (58 x 38 x 18)
4-9/16 x 3 x 7/8 (116 x 76.5 x 22)
4-9/16 x 3 x 7/8 (116 x 76.5 x 22)
4-1/2 x 2-3/4 x 5/16 (114 x 70 x 8)
4-1/2 x 2-3/4 x 5/16 (114 x 70 x 8)
Front-White, Side-White
Front-Black, Side-Black
Front-Silver, Side-Gray
Front-White, Side-Gray
Arctic White
Gray
Gray
Black
Arctic White Gray
Arctic White
Arctic White
Gray
Arctic White
Premier White
White
White
Brushed Stainless Steel
Brushed Stainless Steel
68-0311—03 6
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 2. Thermostat Replacement Parts and Accessories. (Continued)
Operating
Ambient
Product Part Number
Discharge or Return Air Sensor (10K ohm Negative Temperature Coefficient)
Discharge or Return Air Sensor (20K ohm Negative Temperature Coefficient)
Discharge or Return Air Sensor (20K ohm Negative Temperature Coefficient)
Occupancy Sensor for Remote Setback (Requires an Equipment Interface Module)
THX9421 Coverplate (covers marks left by old thermostats)
THX9421 Coverplate (covers marks left by old thermostats)
THX9421 Coverplate (covers marks left by old thermostats)
THX9321 Coverplate (covers marks left by old thermostats)
Wire Saver Module THP9045A1023 -40 to 163 °F
C7735A1000* 0 to 200 °F
C7041 - - - - - - 4-3/16 x 2-5/16 x 1-11/16
C7770A1006 45 to 99 °F
WSK-24 Receiver:
THP2400A1027W (Includes 2 cover plates)
THP2400A1027B (Includes 2 cover plates)
THP2400A1027G (Includes 2 cover plates)
50028399-001 - - - - - - 7-29/32 x 5-1/2 (201 x 140) White
Temperature
(- 17.8 to 93.3 °C)
(7 to 37 °C)
- 5 to 140 °F (-21 to 60 °C)
Door Sensor:
-4 to 140 °F (-20 to 60 °C)
PIR Sensor:
-4 to 104 °F (-20 to 40 °C)
- - - - - - Small = 5-33/64 x 4-21/64
- - - - - - Small = 5-33/64 x 4-21/64
- - - - - - Small = 5-33/64 x 4-21/64
(-40 to 73 °C)
Operating
Relative Humidity
- - -20 to 120 °F
5% to 95% Non-Condensing
- - - - Receiver:
5% to 90% Non-Condensing
Shipping
Temperature
(-28.9 to 48.9 °C)
-40 to 150 °F (-40 to 65.5 °C)
-40 to 185 °F (-40 to 85 °C)
Physical Dimensions in in.
Probe: 3-3/4 x 1/4 (77 x 6.4)
Cap Diameter: 2-7/16 (62)
(107 x 59 x 43)
Probe: 6 x 1/4 (152 x 6.4)
3.6 x 3.4 x 1.2 (91.4 x 86.4 x 30.5)
Door Sensor:
1.4 x 2.3 x 0.6 (35.8 x 57.6 x 15.2)
PIR Sensor:
2.8 x 3.9 x 1.1 (71 x 100 x 28)
(140 x 110), Large = 6-7/8 x 5 (175 x 127)
(140 x 110), Large = 6-7/8 x 5 (175 x 127)
(140 x 110), Large = 6-7/8 x 5 (175 x 127)
- - Gray
(mm) Color(s)
Gray
- -
- -
White
White
Black
Gray
* Prestige IAQ Kits and YTHM5421R1010 Kit include 50062329-001 Discharge/Return Air Sensors. Replacement Discharge/
Return Air Sensor part number is C7735A1000.
7 68-0311—03
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
1324
1324
Password (Date Code)
OK

SYSTEM INSTALLATION

When Installing this Product...

1. Read these instructions carefully. Failure to follow the
instructions can damage the product or cause a hazard­ous condition.
2. Check the ratings given in the instructions to make sure the product is suitable for your application.
3. Installer must be a trained, experienced service technician.
4. After completing installation, use these instructions to verify the product operation.

Finding Your Password (Date Code)

You will need the thermostat password to:
• Make changes to the Installer Setup.
• Setup Diagnostics.
• Perform an Installer Test.
• View Data Logs.
• Add, remove, rename or view connected RedLINK accessories.
• Reset the thermostat to Factory Default settings.
Fig. 6. Finding thermostat password.
The password (Date Code) is located on the back of the thermostat. It can also be found by following these steps:
1. Touch Menu.
2. Select Dealer Information.
Dealer Informaon
Fig. 7. Finding thermostat password.
68-0311—03 8
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
TM
TM
OR
THX9421 THERMOSTAT –
2 WIRES FOR POWER
RedLINK TO EQUIPMENT INTERFACE MODULE
RedLINK TO TrueZONE WIRELESS ADAPTER
THX9421 THERMOSTAT –
2 WIRES FOR POWER
THX9321 THERMOSTAT
WIRED DIRECTLY TO EQUIPMENT
OR
MCR34631
WIREDDIRECTLY
TOE

INSTALLATION OPTIONS

The THX9321 Prestige® 2.0 thermostat is wired directly to the equipment. The THX9421 Prestige® IAQ thermostat is used with the Equipment Interface Module or with a TrueZONE Wireless Adapter.
If using the Equipment Interface Module, see “Installing Equipment Interface Module (if used)” beginning on page 10.
If using a TrueZONE wireless adapter, follow the installation instructions that came with the TrueZONE, and go to “Selecting Thermostat Location” beginning on page 12.

Guidelines for Installing RedLINK Devices

— When installing more than one Thermostat and Equip-
ment Interface Module, mount the Equipment Interface Modules at least 2 feet apart for best RedLINK perfor­mance. No minimum distance is required between the Thermostats if the Thermostat is linked to an Equip­ment Interface Module.
— When the Thermostat is wired directly to the equipment
(No Equipment Interface Module and No TrueZONE Wireless Adapter), mount the Thermostats at least 2 feet apart for best RedLINK performance.
— To determine if a RedLINK device will communicate
properly in the installed location, during the connection process, press and quickly release the connect button on the RedLINK device at the desired mounting loca­tion. If the RedLINK device connects, then it will work
reliably during normal operation. If the RedLINK device does NOT connect, try a new location. During the con­nection process, the signal is sent at low power and during normal operation the signal is sent at high power.
— To connect a RedLINK device, make sure to press and
quickly release the connect button on the RedLINK device. Press and holding the connect button down too long will not allow the device to connect.
— If you link the Thermostat to the TrueZONE Wireless
Adapter, you will NOT be able to do the following: con­trol humidification, dehumidification or ventilation, setup a program schedule remotely from a computer, smart phone or tablet, work with the Wireless Indoor Sensor, Entry / Exit Remote or the Vent and Filter Boost Remote. To use these features, wire the Thermostat directly to the zone panel or use an Equipment Inter­face Module.
— If you are using a RedLINK device from a previous
installation, you must reset the device first before you re-connect it to the new Thermostat/Equipment Inter­face Module. See page 134 for more information.
9 68-0311—03
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
CAUTION

Installing Equipment Interface Module (if used)

If no Equipment Interface Module is used, skip to “Selecting Thermostat Location” beginning on page 12.
NOTE: If an EIM is mounted inside a metal cabinet, such
NOTE: If you install more than one thermostat and EIM,
as a commercial rooftop unit, it is recommended to use a THM4000R1000 Wireless Adapter for extended wireless range. Mount the Wireless Adapter outside the metal cabinet and connect to the ABCD terminals at the EIM. The Wireless Adapter functions as a remote antenna for the EIM. After it is wired to the EIM, it automatically takes over as the antenna for RedLINK communi­cation. For best RedLINK performance, avoid mounting the Wireless Adapter above the roof deck or outside the exterior walls.
the EIMs must be at least 2 feet apart for best RedLINK performance.
WIRELESS
ADAPTER
EIM
THM4000R
POWER
WIRELESS SETUP
CONNECTED
CONNECT
A
B
C
D
Fig. 8.
1. Mount the EIM near the HVAC equipment or on the
equipment itself. Use screws and anchors as appropriate for the mounting surface..
2. To wire the EIM, strip 1/4” insulation, then insert wires (see Fig. 9). For wiring diagrams, see “Wiring” beginning on page 135.
R
C
W
O/B
W2
AUX1
W3
AUX2
Y
Y2
G
L
MCR32389
Fig. 9.

Wiring 24 Vac Common

• Single-Transformer System—Connect the common side of the transformer to the C screw terminal of the EIM. Leave the metal jumper wires in place between R, RC, and RH.
• Two-Transformer System—Connect the common side of the cooling transformer to the C screw terminal of the EIM. Remove the metal jumper wire between RC and RH. Connect the hot side of heating transformer to RH and leave the jumper wire between R and RC and connect the hot side of cooling transformer to R or RC.
Electrical Hazard. Can cause electrical shock or equipment damage.
Disconnect power before wiring.
The Equipment Interface Module (EIM) can be mounted vertically on the HVAC equipment or on a wall in the equipment room.

Selecting Discharge and Return Air Temperature Sensor Mounting Locations

Refer to the guidelines below and Fig. 10–14 for mounting locations of the Discharge and Return Air Temperature Sensors.
Selecting Discharge Air Temperature Sensor Mounting Location
1. Mount the Discharge Air Temperature Sensor on the
supply duct in a location where the air is mixed well. Mount the Discharge Air Temperature Sensor out of sight of the A-Coil/Heat Exchanger when possible. See Fig.
10.
2. When possible, mount the Discharge Air Temperature Sensor upstream of a Steam Humidifier, a Fan Powered Humidifier or a Dehumidifier that is ducted to the supply. See Fig. 11–12.
3. If space does not allow a Discharge Air Temperature Sensor upstream of a Steam Humidifier or Fan Powered Humidifier, mount the Discharge Air Temperature Sensor downstream of the Humidifier. See Fig. 11. When setting the Delta T Limits (see “Set Delta T Limits” on page 90), be sure to consider the affect that the humidifier has on Delta T.
4. If a Bypass Humidifier is installed, mount the Discharge Air Temperature Sensor downstream of the Bypass Humidifier. See Fig. 13–14.
68-0311—03 10
Selecting Return Air Temperature
MOUNT DISCHARGE SENSOR HERE
M33074
HEAT
EXCHANGER
BLOWER
VENTILATOR
OR
DEHUMIDIF IER
MOUNT RETURN SENSOR HERE
DOWNSTREAM OF VENTILATOR OR DEHUMIDIFIER
A-COIL
MOUNT RETURN SENSOR HERE
MOUNT DOWNSTREAM OF BYPASS HUMIDIFIER, DEHUMIDIFIER OR VENTILATOR
HEAT
EXCHANGER
BLOWER
VENTILATOR
OR
DEHUMIDIF IER
MOUNT DISCHARGE SENSOR HERE
MOUNT DOWNSTREAM OF BYPASS HUMIDIFIER
BYPASS
HUMIDIFIER
M33078A
Sensor Mounting Location
1. Install the Return Air Temperature Sensor on the return
duct in a location where the air is mixed well. Mount the Return Air Temperature Sensor downstream of a Bypass Humidifier, Dehumidifier or Ventilator. See Fig. 10–14.
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
ALTERNATE MOUNTING LOCATION FOR DISCHARGE SENSOR. WHEN SETTING THE LIMITS, BE SURE TO CONSIDER THE AFFECT THAT THE DEHUMIDIFIER HAS ON DELTA T.
DEHUMIDIF IER
MOUNT DISCHARGE SENSOR HERE
ABOVE CENTER OF A-COIL
MOUNT RETURN SENSOR HERE
DOWNSTREAM OF DEHUMIDIFIER
HEAT
EXCHANGER
BLOWER
UPSTREAM OF DEHUMIDIFIER
M33076A
ALTERNATE MOUNTING LOCATION FOR DISCHARGE SENSOR. WHEN SETTING THE LIMITS, BE SURE TO CONSIDER THE AFFECT THAT THE HUMIDIFIER HAS ON DELTA T.
VENTILATOR
OR
DEHUMIDIF IER
MOUNT RETURN SENSOR HERE
DOWNSTREAM OF VENTILATOR OR DEHUMIDIFIER
Fig. 10.
Fig. 11.
STEAM OR
FAN
POWERED
HUMIDIFIER
HEAT
EXCHANGER
BLOWER
MOUNT DISCHARGE SENSOR HERE
ABOVE CENTER OF A-COIL
UPSTREAM OF STEAM OR FAN POWERED HUMIDIFIER
M33075A
Fig. 12.
Fig. 13.
11 68-0311—03
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
CAUTION
MOUNT RETURN SENSOR HERE
MOUNT DOWNSTREAM OF BYPASS HUMIDIFIER, DEHUMIDIFIER OR VENTILATOR
HEAT
EXCHANGER
BLOWER
VENTILATOR
OR
DEHUMIDIF IER
MOUNT DISCHARGE SENSOR HERE
BYPASS
HUMIDIFIER
M33079A
M32995
5 FEET
[1.5 METERS]
YES
NO
NO
NO
M19925
1324

Selecting Thermostat Location

Install the thermostat about 5 ft. (1.5m) above the floor in an area with good air circulation at average temperature. See Fig. 16.
Fig. 14.

Installing Discharge and Return Air Temperature Sensors

Use the following steps to mount the Discharge/Return Air Sensors:
1. Attach plastic cover to the sensor probe.
2. Drill 1/4-inch hole for the sensor probe and mount it to
the ductwork with enclosed screws (see Fig. 15).
3. Connect wires to S1, S2, S3, or S4 terminals at the EIM.
4. Setup the S1, S2, S3, or S4 terminals in the Installer
Setup at the thermostat.
Do not install the thermostat where it can be affected by: — Drafts or dead spots behind doors and in corners. — Hot or cold air from ducts. — Radiant heat from sun or appliances. — Concealed pipes and chimneys. — Unheated (uncooled) areas such as an outside wall behind

Installing Wallplate

Fig. 16. Selecting thermostat location.
the thermostat.
68-0311—03 12
Fig. 15. Mounting Discharge/Return Air Sensor.
Electrical Hazard. Can cause electrical shock or equipment damage.
Disconnect power before wiring.
The thermostat can be mounted horizontally on the wall or on a 4 in. x 2 in. (101.6 mm x 50.8 mm) wiring box.
1. Separate wallplate from thermostat.
Fig. 17. Separate wallplate from thermostat (THX9421).
2. Position and level the wallplate (for appearance only).
3. Use a pencil to mark the mounting holes.
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
MCR34688
R
C
1324
4. Remove the wallplate from the wall and, if drywall, drill two 3/16-in. holes in the wall, as marked. For firmer material such as plaster, drill two 7/32-in. holes. Gently tap anchors (provided) into the drilled holes until flush with the wall.
5. Position the wallplate over the holes, pulling wires through the wiring opening. See Fig. 18.
6. Insert the mounting screws into the holes and tighten.
Fig. 18. Mounting wallplate (THX9421).
Insert Coin Cell Battery in Thermostat
Place coin cell battery in thermostat. Be sure to follow polarity markings on thermostat. See Fig. 19.
NOTE: Coin cell battery saves time and date during a
power loss.
INSTALLATION WITH TRUEZONE WIRELESS ADAPTER
1. Wire to C and R terminals of the TrueZONE panel or to a
separate 24 volt transformer (not provided). See Fig. 20.
2. Snap thermostat onto wallplate after wiring is complete.
THX9321 Installation
THERMOSTAT WIRED DIRECTLY TO THE HVAC EQUIPMENT OR ZONE PANEL
1. Refer to “THX9321 Thermostat Wiring Diagrams” begin-
ning on page 141.
2. Snap thermostat onto wallplate after wiring is complete.
INSTALLATION WITH EQUIPMENT INTERFACE MODULE (EIM)
1. Connect power and common from the EIM to the Rc and
C terminals at the thermostat or use a separate 24 volt transformer (not provided) to power the thermostat.
2. Snap thermostat onto wallplate after wiring is complete.
NOTE: Note: When the THX9321 thermostat is used with
an EIM, the relays in the thermostat do not func­tion.
INSTALLATION WITH TRUEZONE WIRELESS ADAPTER
1. Connect power and common from the TrueZONE panel
to the Rc and C terminals at the thermostat or use a sep­arate 24 volt transformer (not provided) to power the thermostat.
2. Snap thermostat onto wallplate after wiring is complete.
NOTE: When the THX9321 thermostat is used with a
TrueZONE Wireless Adapter, the relays in the thermostat do not function.
Fig. 19. Insert coin cell battery (THX9421)
THX9421 Installation
INSTALLATION WITH EQUIPMENT INTERFACE MODULE (EIM)
1. Wire to C and R terminals of the EIM or to a separate 24
volt transformer (not provided). See Fig. 20.
2. Snap thermostat onto wallplate after wiring is complete.
Fig. 20. Inserting wires in thermostat terminal screws
(THX9421).
13 68-0311—03
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
R
C
MCR32938
Mount Thermostat on Wallplate
Align thermostat to wallplate and snap into place. See Fig. 19.
Fig. 21. Mount thermostat (THX9421).

POWER OPTIONAL REDLINK™ ACCESSORIES

Portable Comfort Control
1. Install 3 fresh AA alkaline batteries.
MCR32939
Fig. 23.
Indoor Air Sensor
1. Install 2 fresh AAA alkaline batteries.
1. Install batteries or power the optional RedLINK accesso-
ries.
2. If no RedLINK accessories are used, skip to “Linking Thermostat to Equipment Interface Module (if used)” beginning on page 15.
3. If no RedLINK accessories are used and there is no EIM or TrueZONE Wireless Adapter, skip to “Completing Ini­tial Setup” beginning on page 17.
Outdoor Air Sensor
1. Install 2 fresh AA lithium batteries.
MCR32937
Fig. 22.
Fig. 24.
RedLINK™ Internet Gateway
1. Connect power cord to an electrical outlet not controlled
by a wall switch.
2. Connect ethernet cable to router and the RedLINK Inter­net Gateway.
M32940
Fig. 25.
68-0311—03 14
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
THM4000R1000
TrueSTEAM
MCR31476
6
543
2
ON
OFF
1
Next
CONNECT
CONNECTED
TrueSTEAM
1. Wire and power TrueSTEAM.
2. Connect the ABCD terminals between TrueSTEAM and
the THM4000 Wireless Adapter.
3. Adjust the DIP Switches on TrueSTEAM as follows when using the Wireless Adapter:
• DIP3: UP
• DIP4: UP
• DIP5: DOWN
Fig. 26. Powering TrueSTEAM wireless adapter.
Entry/Exit Remote or Vent Boost Remote
1. Remove the cover.
2. Insert the CR2450 coin cell battery (included) into the
slot at the bottom of the remote. See polarity marking on the remote.

PERFORMING INITIAL SETUP

Initial setup options define the type of system you are installing:
• Residential or commercial
• Non-zoned or zoned
• Used with or without an Equipment Interface Module (THM5421)
• Used with or without the TrueZONE Wireless Adapter (THM4000)
1. Follow prompts on the screen to select the appropriate options.
Fig. 28.
NOTE: If you are connecting the thermostat to the True-
ZONE Wireless Adapter (THM4000), refer to the TrueZONE instructions to link the thermostat and RedLINK accessories.

Linking Thermostat to Equipment Interface Module (if used)

1. Press and quickly release the CONNECT button on the
EIM. Make sure the Connected light is flashing green.
Fig. 27. Installing Entry/Exit Remote or Vent Boost Remote
MCR33269
battery.
3. The LED will briefly flash green. If it flashes red, battery
is not good.
Fig. 29. EIM CONNECT button.
NOTE: If the Connected light does NOT flash green,
another system may be in the listening mode. Please exit the listening mode at the other system and then try again.
Green flashing: In Listening Mode. System is ready
to add RedLINK devices.
Green steady: RedLINK devices are communicating.
Red: RedLINK device(s) not communicating. Check
EIM and RedLINK devices.
15 68-0311—03
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Next
Next
2. Follow the prompts on the thermostat screen until you reach the Wireless Setup screen. See Fig. 30.
Fig. 30.
3. While the Connected light is flashing green on the EIM,
press Next on the thermostat. After a short delay, the screen will display Device Connected.
1. When you see the prompt Do you have RedLINK accessories to connect? touch Yes or No.
a. If you select No, continue to step 5. b. If you select Yes, you will be prompted to Press Con-
nect on New Accessories. Continue to step 2.
NOTE: Accessories must be at least 2 feet away from the
thermostat or EIM during the linking process.
2. While the Add Device screen is displayed (listening
mode), press and quickly release the CONNECT button on each new RedLINK accessory.
NOTE: For locations of CONNECT buttons on
RedLINK accessories, see “Locating the Con­nect Buttons on RedLINK Accessories” begin­ning on page 18.
Fig. 31.
4. Press Next, as directed on screen, to link RedLINK
accessories.

Linking RedLINK™ Accessories

Fig. 32. Connect RedLINK accessories.
Fig. 33. Thermostat in listening mode.
3. After a short delay (up to 20 seconds), check the thermo-
stat to confirm the connection of each RedLINK acces­sory.
Done
Fig. 34. Thermostat in listening mode.
4. Touch Done at the thermostat after all new RedLINK
accessories are connected.
NOTE: The thermostat displays a countdown timer
while in the listening mode. If it detects no activ­ity for 15 minutes, it exits the listening mode.
68-0311—03 16
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Installer Opons
Done
Wireless Device Manager

Completing Initial Setup

5. Finish the setup by selecting the desired options. Touch
Done after you select the last option you want to change. See “Installer Options” beginning on page 21 for a full listing of setup options.
Fig. 35. Scheduling options.
6. The thermostat now displays its Home screen and the thermostat setup is complete.
3. Enter password (date code) and touch Done. See “Find-
ing Your Password (Date Code) to Access Installer Options” beginning on page 20 for more information.
Fig. 38.
4. Select Wireless Device Manager.
Fig. 36. Thermostat home screen.

Adding RedLINK Accessories to the Thermostat

If you want to add RedLINK accessories after the thermostat has been setup, follow these steps.
1. Touch Menu.
2. Select Installer Options.
Fig. 37.
Fig. 39.
5. Select Add Device to display the Add Device screen. The
thermostat is now in listening mode.
Add Device
Fig. 40.
NOTE: Accessories must be at least 2 feet away from the
thermostat or EIM during the linking process.
17 68-0311—03
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Done
MCR28847A
NOYES
CONNECT MORE?
M28482
6. Press and quickly release the CONNECT button on each new RedLINK accessory.
NOTE: For locations of CONNECT buttons on
RedLINK accessories, see “Locating the Con­nect Buttons on RedLINK Accessories” begin­ning on page 18.
Fig. 41. Thermostat in listening mode.
7. After a short delay (up to 20 seconds), check thermostat
to confirm the connection of each RedLINK accessory.
8. Touch Done at the thermostat after all new RedLINK accessories are connected.

Locating the Connect Buttons on RedLINK Accessories

Wireless Outdoor Sensor
1. Press and quickly release the CONNECT button on the
Wireless Outdoor Sensor. After a short delay (up to 15 seconds), the thermostat will display “Wireless Outdoor Sensor added.”
Fig. 43. Wireless outdoor sensor connect button.
Portable Comfort Control
1. Press CONNECT on the Portable Comfort Control dis-
play screen.
Fig. 42. Thermostat in listening mode.
NOTE: Thermostat displays a count-down timer while in
the listening mode. If it detects no activity for 15 minutes, it exits listening mode.
CONNECT
WIRELESS SETUP
MCR32942
Fig. 44. Portable Comfort Control connect button.
2. Press DONE on the Portable Comfort Control when it
displays “Connected.”
3. Press “No” at the next screen to save and exit, or press “Yes” if you need to connect additional thermostats to the Portable Comfort Control. See Fig. 45.
NOTE: The Portable Comfort Control can control up to 16
thermostats.
Fig. 45. Connect additional thermostats to Portable
Comfort Control.
68-0311—03 18
4. Follow the same linking procedure as above to connect additional thermostats.
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Press and hold the blank space (or arrow may be present)
MCR32943
MCR32934
MCR32935
ERROR MESSAGES: E1 29: Incompatible device cannot be connected. E1 34: Low RF signal. Move device to a different location and
try again. E1 38: Make sure the thermostat, EIM, or TrueZONE Wireless Adapter is in Wireless Setup mode, and the Portable Comfort Control is at least 2 feet away (600 mm).
NOTE: The linking procedure will time out if there is no
keypress for 30 minutes. To begin again, press and hold in the lower right corner of the screen until the display changes (about 3 seconds). See Fig. 46.
Fig. 46. Restarting the linking process.
TrueSTEAM
1. Press and quickly release the CONNECT button on
THM4000 Wireless Adapter. After a short delay, the CONNECTED status light will glow steady green.
TrueSTEAM
THM4000R1000
MCRXXXXX
Fig. 48. Connect button on TrueSTEAM wireless adapter.
Wireless Indoor Sensor
1. Press and quickly release the CONNECT button. After a
short delay, the status light (see Fig. 49) will glow green for 15 seconds. If the status light turns red, the sensor did not link with the thermostat.
RedLINK Internet Gateway
1. Press and quickly release the button on the bottom of the
Internet Gateway. After a short delay, the RedLINK sta­tus light will glow steady green.
Fig. 47. RedLINK Internet Gateway connect button.
NOTE: The Internet Gateway must be registered online
before use at www.mytotalconnectcomfort.com. Enter the MAC ID and MAC CRC numbers located on the bottom of the Internet Gateway. For addi­tional information, see instructions provided with the device.
Fig. 49. Wireless indoor sensor connect button and status
light.
NOTE: In normal operation, the status light remains off.
If it begins flashing red, batteries are low (power will be depleted after 2–3 weeks).
2. If you are installing more than 1 wireless indoor sensor, give each sensor a name as you install it. Press Name Device, as shown in Fig. 50.
Fig. 50.
19 68-0311—03
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
1324
1324
Password (Date Code)
Dealer Informaon
OK
3. Type the sensor name and press Done. The sensor names are used when selecting which sensor to use for temperature, humidification, and dehumidification con­trol.
Fig. 51.
NOTE: If you link more than 1 wireless indoor sensor,
and forget to name them, you will be prompted to name each wireless indoor sensor after you exit wireless setup. See Fig. 52.
NOTE: The thermostat can work with up to 6 Vent Boost
remotes.

Finding Your Password (Date Code) to Access Installer Options

You will need the thermostat password to:
• Make changes to the Installer Setup.
• Setup Diagnostics.
• Perform an Installer Test.
• View Data Logs.
• Add, remove, rename or view connected RedLINK accessories.
• Reset the thermostat to Factory Default settings.
The password (Date Code) is located on the back of the thermostat.
Fig. 52.
Linking Entry/Exit Remote or Vent Boost Remote
1. Press and quickly release the CONNECT button.
Fig. 53. Connect button and status light on Entry/Exit
2. After a short delay, the status light will glow green for 15
seconds. If the status light turns red, the remote did not link with the thermostat for the connection process.
NOTE: The thermostat can work with up to 3 Entry/Exit
68-0311—03 20
Remote or Vent Boost Remote.
remotes. Each Entry/Exit remote can control up to 16 thermostats.
Fig. 54. Finding thermostat password.
The password (Date Code) can also be found by following these steps:
1. Touch Menu.
2. Select Dealer Information.
Fig. 55. Finding thermostat password.
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM

Installer Options

The following options are available when you access Installer Options. For more information on each, press Help on the thermostat or see Table 3.
Fig. 56. Installer Options screen.
Table 3. Installer Options.

Making Changes to Installer Setup

Follow these steps to set system options after initial installation.
NOTE: Use a USB device to save set up time. See “USB
Port” beginning on page 119 for more informa­tion.
1. Touch Menu.
2. Select Installer Options.
Installer Opons
Fig. 57.
3. Enter password (Date Code) and touch Done. See “Find-
ing Your Password (Date Code) to Access Installer Options” beginning on page 20 for more information.
Menu Item Description
Create Setup Press CREATE SETUP to set all system
settings one by one.
View/Edit Current Setup
Set Up Diagnostics
Installer Test Press INSTALLER TEST to quickly
Data Logs Press DATA LOGS to view the Alerts Log,
Wireless Device Manager
Advanced Options
Press VIEW/EDIT CURRENT SETUP to select a specific function and make quick changes
Press SET UP DIAGNOSTICS to set up and test Delta T diagnostics.
determine if the heat, cool, fan and thermostat are operating properly. Minimum off timers are ignored during the test
User Interactions Log, and Performance Logs.
Press WIRELESS DEVICE MANAGER to add, remove, rename, or view the connected wireless accessories.
Press ADVANCED OPTIONS to setup the thermostat using a USB device or to restore the thermostat to the factory default settings. NOTE: If the THX9321 has been setup WITHOUT an Equipment Interface Module or the TrueZONE Wireless Adapter and you would like to add one, you must reset the thermostat back to factory defaults.
Done
Fig. 58.
4. Select Create Setup.
NOTE: You can use the thermostat USB port to download
all Installer Setup settings, including your com­pany name and contact information. You can upload this data to each thermostat you install, to save time.
Fig. 59.
5. Follow prompts on the screen to select the desired setup
options. See Table 4 for Installer Setup options.
21 68-0311—03
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table.
ISU
Number
1000 Language
1010 Application
1020 Zone Number
1030 Device Name
1030 Display on Home
1040 Scheduling Options
1050 Temperature
Installer Setup
Name Settings Default
English Français Español
Residential Commercial
1-16
[Enter Device Name]
No
Screen
Indication Scale
Yes (select check box)
Non-Programmable Programmable
Fahrenheit Celsius
English Both No
Residential Both No
1 Both No This ISU is only displayed on a thermostat
Thermostat Both No The Portable Comfort Control remote and
No Commercial No Thermostat location (name) can be
Programmable Both No
Fahrenheit Both No
Residential, Commercial
or Both
Requires
EIM Notes
that is controlling a zone panel through the THM4000 Wireless Adapter.
Web Interface displays the name of the thermostat that you enter on this screen.
displayed on the home screen. This feature is typically used when multiple thermostat's are mounted in a manager's office or equipment room. This allows you to quickly identify which thermostat is in control of a specific zone or area.
68-0311—03 22
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
Name Settings Default
1060 Outdoor Air Sensor
2000 Heating System
Type
No Yes
Conventional Forced Air Heat Heat Pump Radiant Heat Other None (Cool Only)
Residential, Commercial
or Both
Requires
EIM Notes
No Both No This ISU automatically defaults to Yes
when a Wireless Outdoor Sensor is connected.
An Outdoor Sensor is required to set the following ISUs: ISU 3120 Outdoor Temperature Lockouts (Compressor Lockout and Backup Heat Lockout) ISU 4050 Outdoor Temperature used with Minimum Heat Recovery Ramp Rate ISU 4060 Outdoor Temperature used with Maximum Heat Recovery Ramp Rate ISU 4070 Outdoor Temperature used with Minimum Cool Recovery Ramp Rate ISU 4080 Outdoor Temperature used with Maximum Cool Recovery Ramp Rate ISU 8050 Humidification - Window Protection ISU 10130 Ventilation Low Temperature Lockout ISU 10130 Ventilation High Temperature Lockout ISU 10130 Ventilation High Dew Point Lockout (requires Wireless Outdoor Sensor) ISU 13070 Allow Heat Delta T Diagnostics when Outdoor Temperature is [Out. Temp. Range] ISU 13080 Allow Heat Delta T Diagnostics when Outdoor Humidity is [Out. Humidity Range] ISU 13110 Allow Backup Heat Delta T Diag. when Outdoor Temperature is [Out. Temp. Range] ISU 13120 Allow Backup Heat Delta T Diagnostics when Outdoor Humidity is [Out. Humidity Range] ISU 13150 Allow Cool Delta T Diagnostics when Outdoor Temperature is [Out. Temp. Range] ISU 13160 Allow Cool Delta T Diagnostics when Outdoor Temperature is [Out. Humidity Range]
Conventional
Both No
Forced Air Heat
23 68-0311—03
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
Name Settings Default
2010 Heating Equipment
Type
2030 What Terminals are
Wired to Radiant Heat?
Conventional Forced Air Heat:
Standard Efficiency Gas Forced Air High Efficiency Gas Forced Air Oil Forced Air Electric Forced Air Hot Water Fan Coil Other
Heat Pump:
Air to Air Heat Pump Geothermal Heat Pump Geothermal Radiant Heat
Radiant Heat:
Hot Water Radiant Heat Geothermal Radiant Heat Steam Other
Other:
Gravity Other
None U1 U2 U3
Default varies based on previous selections
Default varies based on previous selections
Residential, Commercial
or Both
Requires
EIM Notes
Both No Cycle Rate and Fan Operation automatically
default to the correct settings based on the equipment type selected.
This ISU is not displayed when ISU 2000 Heating System Type is set to None (Cool Only).
See “Geothermal Radiant Heat” beginning on page 100.
Both No This ISU is only displayed when ISU 2010
Heating Equipment Type is Geothermal Radiant Heat.
Geothermal Radiant Heat must be wired to a universal terminal (U1, U2, or U3).
2040 What Terminals are
Wired to Radiant Heat - Stage 2?
None U1 U2 U3
Default varies based on previous selections
U1, U2 and U3 are normally open dry contacts when configured for a stage of Heat. U1, U2 and U3 require power from the system transformer or a separate transformer.
U3 is only available on the Equipment Interface Module (EIM).
Both No This ISU is only displayed when ISU 2010
Heating Equipment Type is Geothermal Radiant Heat.
Geothermal Radiant Heat must be wired to a universal terminal (U1, U2, or U3).
U1, U2 and U3 are normally open dry contacts when configured for a stage of Heat. U1, U2 and U3 require power from the system transformer or a separate transformer.
U3 is only available on the Equipment Interface Module (EIM).
68-0311—03 24
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
Name Settings Default
2050 Geothermal Forced
Air System
2060 Reversing Valve
O/B
2070 Cool Stages /
Compressor Stages
None Used for Cooling Only Used for Heating and Cooling
O (O/B on Cool) B (O/B on Heat)
1-4
Residential,
Used for Heating and Cooling
Commercial
or Both
Both No This thermostat has the capability of
Requires
EIM Notes
controlling Geothermal Radiant Heat, Geothermal Forced Air and Backup Heat.
If this thermostat is not controlling the Geothermal Forced Air System, select None. This setting is typically used if the thermostat is only controlling Geothermal Radiant Heat.
If this thermostat is using the Geothermal Forced Air System for cooling and not for heating, select Used for Cooling Only.
If this thermostat is using the Geothermal Forced Air System for both heating and cooling, select Used for Heating and Cooling.
O/B on Cool Both No Only displayed if the equipment type is Air
to Air Heat Pump, Geothermal Heat Pump or Geothermal Radiant Heat.
1 if ISU 1010 is Residential
Both No Conventional:
Cool Stage 3 and 4 are only available if ISU
1010 is Commercial. 2 if ISU 1010 is Commercial
Cool Stage 3 and 4 must be wired to a
universal terminal (U1, U2 or U3).
2020, 2070
Heat Stages / Backup Heat Stages
2080 What Terminals are
Wired to Cool ­Stage 3?
1 - 3
None U1 U2 U3
Default is 1 stage if ISU 1010 Application is Residential
Default is 2 stages if ISU 1010 Application is Commercial
Default varies based on previous selections
Heat Pumps:
Maximum of 2 Compressor Stages for heat
pump systems.
Both No Maximum of 3 Heat Stages for
conventional systems.
Maximum of 2 Backup Heat Stages for
systems with more than 1 heating
equipment type.
Commercial No Cool Stage 3 is only available if ISU 1010 is
Commercial.
Cool Stage 3 must be wired to a universal
terminal (U1, U2 or U3).
U1, U2 and U3 are normally open dry
contacts when configured for a stage of
Cool. U1, U2 and U3 require power from a
system transformer or a separate
transformer.
U3 is only available on the Equipment
Interface Module (EIM).
25 68-0311—03
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
Name Settings Default
2090 What Terminals are
Wired to Cool ­Stage 4?
2100 What Terminals are
Wired to Heat ­Stage 3?
2110 Fan Operation in
Heat
None U1 U2 U3
None U1 U2 U3
No Fan Equipment Controls Fan Thermostat Controls Fan
Default varies based on previous selections
Default varies based on previous selections
Thermostat Controls Fan
Residential, Commercial
or Both
Requires
EIM Notes
Commercial No Cool Stage 4 is only available if ISU 1010 is
Commercial.
Cool Stage 4 must be wired to a universal terminal (U1, U2 or U3).
U1, U2 and U3 are normally open dry contacts when configured for a stage of Cool. U1, U2 and U3 require power from a system transformer or a separate transformer.
U3 is only available on the Equipment Interface Module (EIM).
Both No THX9321 Thermostat Only:
This ISU is only displayed on the THX9321 thermostat when it is wired directly to the equipment (Equipment Interface Module is NOT used).
Heat Stage 3 must be wired to a universal terminal (U1 or U2).
U1 and U2 are normally open dry contacts when configured for a stage of Heat. U1 and U2 require power from a system transformer or a separate transformer.
Both No This ISU is only displayed when ISU 2010
Heating Equipment Type is Electric Forced Air, Hot Water Fan Coil or Other.
The thermostat automatically defaults to Equipment Controls Fan when ISU 2010 Heating Equipment Type is Standard
Efficiency Gas Forced Air, High Efficiency Gas Forced Air or Oil Forced Air.
2120 Backup Heat Type
68-0311—03 26
None Standard Efficiency Gas Forced Air High Efficiency Gas Forced Air Oil Forced Air Electric Forced Air Hot Water Fan Coil Hot Water Radiant Heat Other
None Both No This ISU is only displayed when ISU 2010
No Fan is only displayed when ISU 2010 Heating Equipment Type is Other.
Heating Equipment Type is Hot Water
Radiant Heat, Steam, Hot Water Fan Coil, Electric Forced Air or Other.
The list of Backup Heat Types will vary based on the type of primary heat selected at ISU 2010 Heating Equipment Type.
When ISU 2010 Heating Equipment Type is Hot Water Radiant Heat, the thermostat keeps the Hot Water Radiant Heat on when it calls for Backup Heat.
When ISU 2010 Heating Equipment Type is Steam, the thermostat keeps the Steam Heat on when it calls for Backup Heat.
When ISU 2010 Heating Equipment Type is
Hot Water Fan Coil, Electric Forced Air or Other, you can select how the backup
operates. See ISU 2150 Backup Heat Operation.
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
Name Settings Default
2130 Backup Heat
Stages
2140 What Terminals are
Wired to Backup Heat?
2150 Backup Heat
Operation
0 - 2
None U1 U2
NOT Allowed to Run with Primary Heat
Allowed to Run with Primary Heat
Residential, Commercial
or Both
Requires
EIM Notes
1 Both No This ISU is only displayed when a backup
heat source is selected at ISU 2120 Backup
Heat Type.
Maximum of 2 Backup Heat stages.
Default varies based on previous selections
Both No THX9321 Thermostat Only:
This ISU is only displayed on the THX9321
thermostat when it is wired directly to the
equipment (Equipment Interface Module is
NOT used).
The thermostat can support up to 3
conventional heat stages. When there are a
total of 3 conventional heat stages, the last
stage of heat must be wired to U1 or U2.
U1 and U2 are normally open dry contacts
when configured for a stage of Heat. U1
and U2 require power from a system
transformer or a separate transformer.
NOT allowed to run with Primary Heat
Both No This ISU is only displayed when ISU 2010
Heating Equipment Type is Hot Water Fan
Coil, Electric Forced Air or Other.
When ISU 2010 Heating Equipment Type is
Hot Water Fan Coil, Electric Forced Air or
Other, you can select how the Backup Heat
operates. The thermostat can be setup to
keep the primary heat source on when it
calls for Backup Heat or the thermostat can
be setup to turn off the primary heat source
when it calls for Backup Heat.
2160 Backup Heat Fan
Operation
No Fan Equipment Controls Fan Thermostat Controls Fan
Thermostat Controls Fan
When ISU 2010 Heating Equipment Type is
Hot Water Radiant Heat, the thermostat
keeps the Hot Water Radiant Heat on when
it calls for Backup Heat.
When ISU 2010 Heating Equipment Type is
Steam, the thermostat keeps the Steam
Heat on when it calls for Backup Heat.
Both No This ISU is only displayed for conventional
systems when ISU 2120 Backup Heat Type
is Electric Forced Air, Hot Water Fan Coil
or Other.
Backup Heat Fan Operation automatically
defaults to Equipment Controls Fan when
ISU 2120 Backup Heat Type is Standard
Efficiency Gas Forced Air, High Efficiency
Gas Forced Air or Oil Forced Air.
No Fan is only displayed when ISU 2120
Backup Heat Type is Other.
27 68-0311—03
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
Name Settings Default
2170 What Terminals are
Wired to Backup Heat - Stage 2?
2180 Backup Heat Type
2190 External Fossil Fuel
Kit
2200 Backup Heat
Operation
None U1 U2
Electric Forced Air Standard Efficiency Gas Forced Air High Efficiency Gas Forced Air Oil Forced Air Hot Water Fan Coil Hot Water Radiant Heat Other
Thermostat Controls Backup Heat External Fossil Fuel Kit Controls
Backup Heat
NOT allowed to Run with Heat Pump
Allowed to Run with Heat Pump
Default varies based on previous selections
Electric Forced Air
Thermostat Controls Backup Heat
Default varies based on previous selections
Residential, Commercial
or Both
Requires
EIM Notes
Both No THX9321 Thermostat Only:
This ISU is only displayed on the THX9321 thermostat when it is wired directly to the equipment (Equipment Interface Module is NOT used).
The thermostat can support up to 2 backup heat stages for heat pump applications. When there are 2 backup heat stages, backup heat stage 2 must be wired to U1 or U2.
U1 and U2 are normally open dry contacts when configured for a stage of Heat. U1 and U2 require power from a system transformer or a separate transformer.
Both No This ISU is only displayed when ISU 2010
Heating Equipment Type is Air to Air Heat
Pump, Geothermal Heat Pump or Geothermal Radiant Heat and there is at
least one stage of backup heat.
See “Heat Pump and Backup Heat Operation” beginning on page 100.
Both No This ISU is only displayed when ISU 2010
Heating Equipment Type is Air to Air Heat
Pump, Geothermal Heat Pump or Geothermal Radiant Heat and ISU 2180 Backup Heat Type is Standard Efficiency Gas Forced Air, High Efficiency Gas Forced Air or Oil Forced Air.
Both No This ISU is only displayed when ISU 2010
Heating Equipment Type is Air to Air Heat
Pump, Geothermal Heat Pump or Geothermal Radiant Heat and ISU 2180 Backup Heat Type is Hot Water Fan Coil or Other.
68-0311—03 28
Not Allowed to Run with Heat Pump: The thermostat turns off the heat pump when it calls for backup heat.
Allowed to Run with Heat Pump: The thermostat keeps the heat pump on when it calls for backup heat.
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
Name Settings Default
2210 Backup Heat Fan
Operation
2220 A-L/A Terminal
Setup
No Fan Equipment Controls Fan Thermostat Controls Fan
None Time Of Day Economizer Heat Pump Failure Indication
Residential,
Default varies based on
Commercial
or Both
Both No This ISU is only displayed for heat pumps
Requires
EIM Notes
when ISU 2180 Backup Heat Type is Other. previous selections
Backup Heat Fan Operation:
Electric Forced Air: Thermostat Controls
Fan
Standard Efficiency Gas Forced Air:
Equipment Controls Fan
High Efficiency Gas Forced Air: Equipment
Controls Fan
Oil Forced Air: Equipment Controls Fan
Hot Water Fan Coil: Thermostat Controls
Fan
Hot Water Radiant Heat: Not Applicable
None Commercial No This ISU is only displayed when ISU 1010
Application is Commercial.
Note: When the thermostat is setup for
Residential, the L/A terminal operates as
described under “Heat Pump Failure
Indication.” The L/A terminal requires no
setup for residential applications.
None: The A-L/A terminal is not used.
Time of Day: The A-L/A terminal is
energized during Occupied periods and
when the user overrides the temperature.
The terminal is de-energized during
Unoccupied periods and in Standby mode.
Economizer: The thermostat controls an
economizer module to provide ventilation
during Occupied periods and free cooling
when outdoor conditions are favorable. The
A-L/A terminal is energized during
Occupied periods and during a call for
cooling in Unoccupied periods. See
“Economizer and Time of Day (TOD)
Operation” beginning on page 126.
Notes: The economizer module determines
when outdoor conditions are favorable for
free cooling. Delta T Diagnostics is not
available when the thermostat is setup for
an Economizer.
Heat Pump Failure Indication: When 24
volts is detected on the L/A terminal
(compressor monitor), the thermostat
displays a message to alert the user when
the heat pump requires service. The L/A
terminal sends a continuous output to a
zone panel when the thermostat is set to
Emergency Heat mode. The zone panel will
not turn on the heat pump when a zone is
set to Emergency Heat mode.
29 68-0311—03
THX9321 PRESTIGE® 2.0 AND THX9421 PRESTIGE® IAQ WITH EIM
Table 4. Installer Setup (ISU) Table. (Continued)
ISU
Number
Installer Setup
Name Settings Default
3000 Changeover
3000 Deadband
3010 Temperature
Control Options
Manual Automatic
2° F to 9° F (in 1° F increments)
Basic Options Advanced Options Advanced Options + PID Settings
Residential,
Manual:
if ISU 1010 is Residential
Automatic:
if ISU 1010 is Commercial
Commercial
or Both
Both No Manual: The user must select heating or
Requires
EIM Notes
cooling as needed to maintain the desired indoor temperature.
Automatic: The user has the option to select Auto for the system setting. In Auto mode, the thermostat controls heating and cooling equipment as needed to maintain the desired indoor temperature.
3° F Both No This ISU is only displayed when ISU 3000
is set to Automatic.
Deadband is the minimum separation between heat and cool settings when the thermostat is setup for Auto Changeover. For example, if the deadband is set to 3° F and the cool setpoint is 75° F, the warmest heat setpoint allowed would be 72° F. If the heat setpoint is adjusted above 72° F, it will automatically adjust the cooling setpoint higher to maintain the 3° F deadband.
When ISU 9070 (Dehumidification - Over Cooling Limit) or ISU 9100 (High Humidity Comfort Reset Setting) is set to 1, 2, 3, 4 or 5° F, the thermostat will not show the full Deadband range. For example, if you set a Deadband of 3° F and an Over Cooling Limit of 2° F, the minimum Deadband that you can select will be 5 F. This prevents the heating system from turning on when the thermostat over cools to reach the dehumidification setting.
Basic Options Both No Basic Options: The Installer Setup displays
basic temperature control options which include Backup Heat Differential, Backup Heat Upstage Timer and Outdoor Temperature Lockouts. Note: Outdoor Temperature Lockouts only apply to Heat Pump applications.
68-0311—03 30
Advanced Options: The Installer Setup displays both Basic and Advanced Options. Advanced temperature control options include Finish With High Cool Stage, Finish With High Heat Stage, Temperature Differential settings between all stages and Cycle Rate settings per stage.
Advanced Options+PID Settings: The Installer Setup displays both Basic and Advanced Options including PID settings which allow you to adjust the integral, derivative and throttling range.
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