THM6000R7001
RedLINK™ Internet
Gateway
Installation
Instructions
The RedLINK Internet Gateway provides remote access to RedLINK thermostats
through the internet and smart phones.
Must be installed by a trained, experienced technician. Read these instructions carefully. Failure to follow these instructions can damage the product or
cause a hazardous condition.
Specifications
Model: THM6000R7001
Operating Ambient Temperature: 40 to 165F (40 to 73.9C)
Operating Relative Humidity: 5% to 95% (non-condensing)
Maximum Number of Hosts: 4 per RedLINK Internet Gateway
A "host" is:
• A thermostat that is wired to the heating/cooling equipment, or to a zone on a
zone panel.
• If the thermostat uses an EIM (Equipment Interface Module), then the EIM is the
host (one thermostat per EIM).
• If the thermostat is linked to an HZ322 or HZ432 zone panel with a THM4000R
wireless adaptor, then the zone panel is the host (up to 3 thermostats per HZ322
and up to 4 thermostats per HZ432).
Need Help?
For assistance with this product please visit http://customer.honeywell.com
or call Honeywell Customer Care toll-free at 1-855-Red-Link (855-733-5465)
® U.S. Registered Trademark.
Copyright © 2016 Honeywell International Inc.
All rights reserved.
THM6000R7001 RedLINK™ Internet Gateway
Installation
Step 1
Connect the power cable to the RedLINK internet gateway.
Step 2
Connect the power adapter to a wall socket.
Step 3
Connect an Ethernet cable from
the RedLINK internet gateway
to an internet-connected home
router.
Step 4
Enter the WIRELESS SETUP
MODE on your thermostat (refer
to thermostat instructions).
Step 5
Press and release the CONNECT button
on the side of the RedLINK internet
gateway.
Step 6
Instruct the homeowner on the account
set up and registration process.
• Visit www.mytotalconnectcomfort.
com and create an account.
• Validate the account.
• Log in and register the gateway at
www.mytotalconnectcomfort.com
by entering the MAC ID and MAC
CRC found on the bottom of the device.
• Provide company business card so that the homeowner can enter your
contact information.
REDLINK
T
WER
PO
TERNE
IN
INTERNET
POWER
REDLINK
33-00250EFS—01
2
THM6000R7001 RedLINK™ Internet Gateway
LED Behavior
Power LED
Solid Green: The Gateway is powered
Internet LED
Solid Red: No Ethernet Connection (cable disconnected
or Ethernet connection error)
Solid Amber: Ethernet Connection Detected (cable
connected and Gateway is retrieving the IP address)
Blinking Amber: Acquiring DHCP
Blinking Green: Data Exchange with TCC
Solid Green: Normal, Connected to TCC
Notes
The RedLINK Internet Gateway (RIG) pings a specific server approximately every 5 seconds. The RIG waits for up to 15 seconds for a response. If there is no response, then the
ping action failed.
• RIG will try different servers. If at least one can be reached, the Internet LED will be
solid green.
• RIG will flash red at 1Hz if it cannot ping all servers.
• RIG will work with the server it can reach, but will regularly ping servers that didn't
give a response to see if the connection is restored.
• If there is a continuous ping error to the servers, RIG will release the IP and capture it
again. The Internet LED will be amber during this time.
RedLINK LED
Off: The Gateway is not connected to the RedLINK system
Green (flashing): The Gateway is connecting to the RedLINK system
Green: The Gateway is connected to the RedLINK system
Red: The RedLINK Internet Gateway is not communicating with the RedLINK system.
INTERNET
POWER
REDLINK
RedLink Internet Gateway Checklist
❑ Power Cable is Connected
❑ Green Power Light is On
❑ Ethernet Cable is Connected
❑ Internet Light is On
❑ Gateway is Connected to the RedLINK system
❑ RedLINK Green LED is On
❑ Gateway is Registered to www.mytotalconnectcomfort.com
3
33-00250EFS—01
Regulatory information
FCC Compliance Statement (Part 15.19) (USA only)
This device complies with Part 15 of the FCC Rules. Operation is subject to the following t wo
conditions:
1 This device may not cause harmful interference, and
2 This device must accept any interference received, including interference that may cause
undesired operation.
FCC Warning (Part 15.21) (USA only)
Changes or modifications not expressly approved by the party responsible for compliance could
void the user’s authority to operate the equipment.
FCC Interference Statement (Part 15.105 (b)) (USA only)
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
• Consult the dealer or an experienced radio/T V technician for help.
Equipment interface module, thermostats and outdoor sensor
To comply with FCC and Industry Canada RF exposure limits for general population/uncontrolled
exposure, the antenna(s) used for these transmitters must be installed to provide a separation
distance of at least 20 cm from all persons and must not be co-located or operating in conjunction
with any other antenna or transmitter.
Portable Comfort Control
This portable transmitter with its antenna complies with FCC and Industry Canada RF exposure
limits for general population/uncontrolled exposure. This device must not be co-located or
operating in conjunction with any other antenna or transmitter.
Section 7.1.2 of RSS-GEN
Under Industry Canada regulations, this radio transmitter may only operate using an antenna of
type and maximum (or lesser)
gain approved for the transmitter by Industry Canada. To reduce potential radio interference to
other users, the antenna type and its gain should be so chosen that the equivalent isotropically
radiated power (e.i.r.p.) is not more than that necessary for successful communication.
Section 7.1.3 of RSS-GEN
Operation is subject to the following two conditions:
1 this device may not cause interference, and
2 this device must accept any interference, including interference that may cause undesired
operation of the device.
Automation and Control Solutions
Honeywell International Inc.
1985 Douglas Drive North
Golden Valley, MN 55422
http://customer.honeywell.com
Patents Pending
® U.S. Registered Trademark. © 2016 Honeywell International Inc.
33-00250EFS—01 M.S. 11-16
Printed in U.S.A.