FingerTec Q2 User Manual
CONTENTS
1 • GETTING STARTED
Introduction to Q2 Fingerprint Reader 4
Complete Package of Q2 Model 6
Materials Provided with Q2 Model 6
Basic Features of Q2 Model 7
2 • USING THE Q2 FINGERPRINT READER
Using the Fingerprint Reader 8
Tips for Best Fingerprint Enrollment 9
Initial Set Up of the Q2 Fingerprint Reader 10
Date/Time Adjustment 10
Enrollment 11
Enrollment of Supervisor/Administrator 11
Enrollment of Normal User 13
Fingerprint Verification 14
• 1 to Many (1:N) Fingerprint Matching 14
• 1 to 1 (1:1) Fingerprint Matching 14
Password Enrollment 15
Password Verification 16
Deleting Users 16
3 • RFID CARD FUNCTION ON Q2 MODEL
HARDWARE 18
Enrollment of RFID Card In Q2 18
• RFID Card Only 18
• RFID Card + Fingerprint 19
• RFID Card + Password 20
Verification of RFID Card In Q2 21
• RFID Card Only 21
• RFID Card + Fingerprint 21
• RFID Card + Password 22
IPTime SOFTWARE 23
Fingerprint Management 23
Download of RFID Card Users From Reader 23
Update of RFID Card Users To Reader 25
Types of Verifi cation Method 26
CONTENTS
4 • ACCESS OPTIONS
Brief Introduction to Access Options 28
Verifi cation Flow of Access Options 30
Function Description Defi nition of Time Zone 31
Defi nition of Grouping Function 32
User Access Options 32
Access Comb 34
Dsen. Delay (Door Sensor Delay) 34
Dsen. Mode (Door Sensor Mode) 34
Dsen. Alarm (Door Sensor Alarm) 34
Duress Options 35
Management of Duress Fingerprint 35
Help Key 35
Trigger Method 36
Alarm Delay 36
5 • THE OTHER FUNCTIONS
Pen Drive Management 37
System Option 38
Communication Option 38
Log Option 39
Auto Test 39
System Info 40
6 • INSTALLATION & COMMUNICATIONS (For Installer only)
C2 Controller 41
Power Supply Connection 43
Communication Connection 43
TCP/IP Connection 43
RS232 Connection 45
RS485 Single Connection 45
RS485 Network Connection 46
Access Control Connection 47
Normal Closed Lock Connection 47
Normal Open Lock Connection 47
APPENDIX • TROUBLESHOOTING 48
2
1 • GETTING STARTED
INTRODUCTION TO Q2 FINGERPRINT READER
The Q2 model of time attendance and door access control system comes with standard capacities of fingerprint templates (1500) and transaction logs (50,000), suitable for small and
medium enterprise office environment. The Q2’s fingerprint sensor is exceptionally fast and accurate, it can read every fingerprint in less than 2 seconds and provide correct verification results
every time.
With its RFID card function, Q2 is attractive to corporations that have huge employee traffics or
for those who require combination of biometrics and card system in attendance or door access
system. The Q2 model is embedded with a built-in controller to ease door access installation
without the need to source for external controller.
In addition, the availability of the standard communication protocol of TCP/IP and extra USB flash
disk port, Q2 offers easy communication to smoothen the data transfer between the Q2 readers
and the software.
The Q2 model is readily bundled with multilingual IPTime Software for efficient data storage and
reader management.
3
Specifi cations Model
Q2
Surface finishing ABS
Functions Time Attendance System & Access Control
FP template capacity 1,500
Transaction log 50,000
Connections TCP/IP, RS232, RS485, USB flash disk, 26-bits Wiegand output
Subnet mask & Gate way Available
Card reader RFID reader
Card capacity 65535 cards users
Sensor Optical sensor with silicon coating
Software language available English, Arabic, Chinese Simplified, Chinese Traditional, French,
German, Indonesian, Malay, Russian, Farsi, Portuguese, Spanish,
Thai and Vietnamese.
4
Complete Package of Q2 Model
ITEM Q2
Fingerprint reader √
Screwdriver √
RFID card (5 pieces) √
C2 controller √
Power cable √
RS232 cable √
TCP/IP cable √
5
RS485 connector √
RS485 wire √
Bell wire √
Alarm wire √
USB extension
Materials provided with Q2 Model
Q2 Model
Hardware User Manual √
Software User Manual √
Sample of enrollment form √
6
√
Basic Features of Q2 Model
1 L.E.D. Display •
2 USB Port•
3 LCD Display •
4 Keypad •
Note
USB Port for
data transfer. •
5 Fingerprint Sensor & RFID card induction area •
• Escape/Cancel
• Scroll Up/Check-In
Number pad (0-9) • • Scroll Down Check-Out
• Menu Function
Doorbell • • OK
Note
Remore
“induction area”
1 L.E.D Display - The L.E.D display has two lights.
1. Green: The reader is in standby mode or to indicate that user has been successfully verified.
2. Blue: To indicate that user verification has failed.
2 LCD Screen - Screen that displays instructions and status of the reader.
3 USB Port - To upload/download users information, password, fingerprint, and transaction logs
via USB flash disk.
4 Keypad - Keys of 0-9, an OK button, an Escape/Cancel button, a Scroll up/Check-In button, a
Scroll Down/Check-Out button, a doorbell button and a menu button.
5 Fingerprint Sensor - For user to place fingerprint for identification/verification.
7
2 • USING THE Q2 FINGERPRINT READER
Q2 fingerprint reader provides 4 types of enrollment method:
• Fingerprint Enrollment
User enrolls his fingerprint template into a reader and the template will be used for future
verifications.
• Password Enrollment
For user who has difficulty to enroll his fingerprint due to poor fingerprint quality, he is recommended to use password. Password enrollment is also suitable for visitors and temporary
workers.
• Fingerprint and Password Enrollment
Under this option, a user can enroll both fingerprint and password at the same time. The user
can either use fingerprint or password to report attendance or to gain access.
• Card Enrollment
User can enroll with a RFID card, to report time attendance and to gain access.
USING THE FINGERPRINT READER
This chapter will guide on how to use the
fingerprint reader effectively. To get a
good reading every time, a fingerprint enrollment for the first time must be done
properly.
• Center points
8
What you should do
Place finger flat on the fingerprint sensor. Make sure the
finger’s midpoint is placed at
the center of the fingerprint
sensor.
What you should NOT do
UPRIGHT
ASKEW
OFF CENTER
PART
TIPS FOR BEST FINGERPRINT ENROLLMENT
There are 5 tips to get good fingerprint enrollment:
• Use INDEX fi nger
Index finger is smaller than thumb and it can be comfortably
placed on the sensor. The use of thumb is not recommended
because the center points might not be placed properly on the
sensor, hence cannot be read by the sensor due to its larger
size.
• Make sure the fi nger is not wet, too dry, injured or dirty
The finger needs to be slightly moist to enable the sensor to
read the minutiae points on the fingerprint.
• Place the center points of your fi nger at the center of the
sensor
The center points of a finger is an area where there is a swirl
and the center points must be properly placed on the sensor
during enrollment.
• Don’t press hard at the sensor, just place your fi nger on the
sensor
The sensor is reading minutiae points of your finger and placing
a finger properly on the sensor will prompt the sensor to read
those points. Pressing your finger hard on the sensor is not
necessary.
• Don’t do enrollment under bright light or direct sunlight
It is important to note that bright light or sunlight could interfere with the reading of the sensor. Avoid placing the reader
under direct sunlight or bright light to avoid difficulty in enrollment and future verification.
9
INITIAL SET UP OF THE Q2 FINGERPRINT READER
Date/Time Adjustment
When first installing the Q2 fingerprint
reader, it is important to set the correct
date and time.
Follow the steps below to access the
Date/Time adjustment menu:
10
When you see this | Do this
Welcome Check-In
08:24
07-01-08 Mon
User Manage
4 Options
Sys Info
4 System Opt
Power Mng
Comm Opt
4 Date Time
Language ENG
Fmt DD-MM-YY
YY-MM-DD 24H
2008-1-17
08:24:25
ESC OK
MENU
6
OK
OK
OK
Use the keypad to key in the
year, month and date. Scroll
down more to change the
day, hour, minute and sec-
onds
OK
Press once
Press once
Press once
Press once
Press once
Press once
Enrollment
To assist in fingerprint enrollment, we have designed a form for the administrator to use to keep
track of the enrollment detail or you can design your own form to suit to your company’s requirements.
User Enrollment Template Form for Q2 Reader Reader ID:____________________
No. of Fingers Date
No. User ID Employee No. Name Department IC No. Note Signature
Enrolled Registered
Enrollment of Supervisor/Administrator
Once the Q2 reader is switched on, a display on the screen will appear. First, to enroll a supervisor
or an administrator, who is the in-charge person to administer the fingerprint templates and the
transaction data in the reader. Choose trustworthy people for this particular role.
11
When you see this | Do this
Welcome Check-In
08:24
07-01-08 Mon
4 User Manage
Options
Sys Info
Enroll User
4 Enroll Admin
Delete
4 Enroll FP
Enroll Pwd
FP & Pwd
Admin Accredit
Supervisor
ESC OK
Enroll FP
New Enroll
ESC OK
New Enroll
User ID 00001
ESC OK
12
MENU
Press once
Press once
OK
Press once
6
OK
Press once
OK
Press once
Press once to
OK
confirm or
ESC
Press once to
cancel operation
Press once to
OK
confirm or
Press once to
ESC
cancel operation
Press 1 on the keypad for ID
00001
Press once to
OK
confirm or
Press once to
ESC
cancel operation
When you see this | Do this
New Enroll
00001
Place Finger...
ESC/Exil
New Enroll
00001-0
ESC OK [Save]
New Enroll
Continue?
ESC OK [Save]
Backup Enroll
00002-1
Place Finger...
ESC/Exil
Backup Enroll
User ID 00001-1
ESC OK [Save]
Congratulations! A supervisor has been enrolled in the
system. As a supervisor, he can manage the Q2 fingerprint reader by adding users, deleting users and various
other functions through the keypad.
Place the center point of fingerprint properly on the sensor. Place fingerprint 3 times
during enrollment.
Read page 9 for tips on finger-
print scanning technique.
This shows templates has been
successfully captured; and “-0”
means that the first fingerprint
template is recorded.
Press once to
OK
confirm or
Press once to
ESC
cancel operation
Press once to add
ESC
backup fingerprint for
enrolled user ID. or
OK
Press once to add
new user
Place the center of your fingerprint properly at the sensor.
Place the fingerprint 3 times in
order for the reader to capture
the fingerprint templates.
This shows templates has been
successfully captured; the “-1”
means template of the second
finger is captured good.
Press once to
OK
confirm or
Press once to
ESC
cancel operation
Enrollment of Normal User
A normal user is only allowed to use reader
for identity verification, and he does not have
any other authorities to access the system. To
add a normal user, follow the steps below:
When you see this | Do this
Welcome Check-In
MENU
08:24
07-01-08 Mon
4 User Manage
Options
Sys Info
4 Enroll User
Enroll Admin
Delete
4 Enroll FP
Enroll Pwd
FP & Pwd
New Enroll
New Enroll
ESC OK
Press once
Press once
OK
Press once
OK
OK
Press once
Press once to
OK
confirm or
Press once to
ESC
cancel operation
When you see this | Do this
New Enroll
User ID 00002
ESC OK
New Enroll
00002-1
Place Finger...
ESC/Exi
New Enroll
00002-0
ESC OK [Save]
New Enroll
Continue?
ESC OK
Backup Enroll
00002-1
Place Finger...
ESC/Exil
Backup Enroll
User ID 00002-1
ESC OK [Save]
Press number 2 on the keypad
for ID 00002
OK
ESC
Place the center point of your
fingerprint properly at the sensor. You need to place your fingerprint 3 times for your reader
to capture your fingerprint
template.
This shows template has been
successfully captured; the “-0”
means template of first finger is
captured good.
OK
ESC
ESC
OK
Place center point of fingerprint
properly at the sensor. Place
the fingerprint 3 times for your
reader to capture your fingerprint template.
This shows template has been
successfully captured; the “-1”
means template of first finger is
captured good.
OK
ESC
Press once to
confirm or
Press once to
cancel operation
Press once to
confirm or
Press once to
cancel operation
Press once to add
backup fingerprint for
enrolled user ID. or
Press once to add new
user.
Press once to
comfirm
Press once to go back
To enroll more users, repeat the same steps above.
13
Fingerprint Verifi cation
Q2 reader supports 2 types of fingerprint verification method. User can choose either method to
verify his fingerprint at the reader.
2 types of fingerprint verification methods are:
• 1 to Many (1:N) fingerprint matching
• 1 to 1 (1:1) fingerprint matching
1 to Many (1:N) Fingerprint Matching 1 to 1 (1:1) Fingerprint Matching
When you see this | Do this
Welcome Check-In
08:24
07-01-08 Mon
Place the enrolled finger properly on the fingerprint sensor.
When you see this | Do this
Welcome Check-In
08:24
07-01-08 Mon
Key in the user ID as defined
when enrolling a finger on the
Q2 fingerprint reader. For example 1 for 00001.
14
FP Verify
Remove fi nger
FP Verify
User ID 00001
Verifi ed
FP Verify
Please Try Agn.
Wait a second before removing
the finger from the fingerprint
sensor.
Q2 reader verifies that the user
ID is 00001.
If a finger failed to be verified by
the Q2 reader, it will prompt the
user to try again.
1:1 FP Verify
User ID 00001
ESC OK[Pwd]
1:1 FP Verify
User ID 00001
Verifi ed
1:1 FP Verify
User ID 00001
Please Try Agn.
Place the enrolled finger properly on the fingerprint sensor.
The Q2 fingerprint sensor verifies that the user ID is 00001.
If a finger failed to be verified by
the Q2 reader, it will prompt the
user to try again.
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