Face & Fingerprint Recognition Terminal
USER MANUAL
CONTENTS
5-6 |
Chapter 1: Getting Started |
18-22 Chapter 5: System |
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Viewing the Face ID User Manual in the Internet |
General Settings |
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Face ID Included Accessories |
Adjusting Date/Time |
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Face ID Included Printed Materials |
Date Format |
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Activating Face ID |
Sound of Keyboard |
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Registering Face ID |
Voice |
7-11 |
Chapter 2: Basics |
Volume (%) |
Power Key |
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Introduction to Face ID |
Display Settings |
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Face ID Overview |
System Language |
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Main Menu |
Style of Display |
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Power On/O Button |
View Toolbar |
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Touch Keypad |
Determining Default Veri cation Mode |
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Keybord |
Picture Delay |
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Battery |
Sleep Time |
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Date/Time |
Fingerprint Settings |
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Voice Control |
Setting Threshold |
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Security Features |
Number of Tries |
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Cleaning Face ID |
Display of Algorithm Version |
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Restarting and Resetting Face ID |
Display of Fingerprint Image Onscreen |
12-14 Chapter 3: Connection - Syncing Face ID |
Face Settings |
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Setting Threshold |
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Installations and Communications |
Camera Exposure |
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Ingress Online Activation |
Gain |
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Installation and Setup of Ingress |
Adjusting Image Quality |
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Connecting Terminals to Ingress |
Log Settings |
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Using USB to Download/Upload Data |
Log Alert |
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Communication Key |
Update Interval |
15-17 Chapter 4: User |
De ning Work Codes |
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Using Card Only |
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Enrolling User |
Update |
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Verifying User |
System Information |
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Adding User Information |
Record |
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Deleting User |
Terminal |
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Access Level/Privilege |
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23 |
Chapter 6: Data |
27 |
Chapter 11: Bell |
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Deleting Transaction Logs |
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Definition of Schedule Bell |
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Deleting All Data |
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Inserting Time to Trigger Schedule Bell |
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Managing User Privilege |
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Determining the Ring Type of Schedule Bell |
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Deleting Screen Savers |
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Adjusting Volume of the Bell |
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Resetting to Factory Settings |
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Repetition |
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Chapter 7: USB |
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State |
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24 |
28 |
Chapter 12: Access |
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Understanding the Need for USB Flash Disk |
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Type of USB |
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Using Face ID as Door Access |
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Downloading Attendance Logs |
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How Long It Takes Before The Door Locks Again |
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Downloading User Data |
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Delaying Door Sensor |
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Uploading User Data from USB to Terminal |
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Choosing Door Sensor Type |
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Uploading User Photo |
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Delaying Alarm |
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Uploading Pictures to the Terminal |
29-31 Chapter 13: Troubleshooting |
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25 |
Chapter 8: Keyboard |
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“Unable to Connect” Appears |
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Shortcut Keys in Short |
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“Admin Affirm” Appears |
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Configuring Shortcut Keys |
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Difficult to Read Finger |
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25-26 Chapter 9: Auto Test |
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The Face ID Doesn’t Read Your Face |
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The LED is Blinking All The Time |
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Who should do the Auto Test? |
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“Duplicate Finger” Appears |
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Is the Screen OK? |
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RFID Card Doesn’t Respond |
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Checking the Voice Message/Instruction |
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No Sound |
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Checking the Keyboard |
32 Chapter 14: Other Resources |
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Inspection on the Optical Scanner |
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Checking the Infrared Camera |
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Information About FingerTec |
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Is the Time Accurate? |
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Copyright Notice & Disclaimer |
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26 |
Chapter 10: Calibration |
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Calibrating Screen’s Sensitivity to Default Level |
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1 • GETTING STARTED
Viewing the Face ID
User Manual in the Internet
The Face ID User Manual is available in the package when you purchased the FingerTec® Face ID. The User Manual is also available online at fingertec.com and user.fingertec. com. Choose the language that you prefer for your User Manual.
Face ID Included Accessories
Do not abuse the fingerprint sensor by scratching the surface, contacting the sensor’s surface with heat, pressing hard during placement of fingerprint for verification. Clean the sensor occasionally with micofiber cloth to maintain the performance of the sensor.
DC 12V Power Adapter |
Connection Wires |
Connect the power adapter to Face |
Connect the wires to door lock, |
ID and plug it into a standard power |
doorbell, RS232 and RS485, if |
outlet to charge Face ID. |
required. |
Cat 5 Cable
Connect the CAT5 to Face ID and another end for LAN connection.
Stylus
For easy navigation on touch screen LCD panel.
Screwdriver
T10 screwdriver to open the back plate of Face ID for installation.
USB Extension
Connect one end of the USB extension to Face ID and another to a USB flash disk to download/upload data from/to Face ID.
A Packet of Bolts
Use the bolts to mount the back plate of Face ID on the wall.
1 0
1 1
2
12
1
2 |
3 |
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Measurement Tape
Measuring installation height to achieve optimum performance for Face ID.
RFID Cards (5 pcs)
FingerTec provides extra cards for RFID (5pcs) and for Mifare Card, every package comes with only 1 sample card.
CONTENTS
Face ID Included Printed Materials
•FingerTec Comprehensive DVD
•Quick Start Guide
•Pamphlet
•User Enrollment Template Form
•Warranty Card
INSTALLATION TIPS:
Best installation location of Face ID 2 must be
1 - Avoid from direct or indirect sunlight.
2 - 2 meters away from light source i.e. ceiling flourocent light
3 - Suggested 1.2m from the ground level (measure from ground to the face capturing camera)
Activating Face ID
Every FingerTec access control model comes bundled with a unique license key. To start using the terminal with Ingress, you must connect the terminal to Ingress and perform online activation. Ingress reads the serial number of your terminal and sends it for verification at the FingerTec server via Internet.
In case you do not have an Internet connection, you would need to do offline activation. Please send the serial number and models of your terminals to your local resellers or support@fingertec.com to request for a product key and activation key.
Registering Face ID
Make sure that you register your Face ID’s warranty with us at fingertec.com/ver2/english/e_main.html#.
6 
CONTENTS
2 • BaSICS
Introduction to Face ID
Introducing Face ID 2, the latest biometrics product, face recognition technology product combined with fingerprint technology. Face ID 2 can identify an identity in split seconds without any contact or hassle. Face ID 2 only requires user to look at the macine to get verification.
Face ID 2 is loaded with powerful microprocessor that can process dual biometrics authentication methods for accurate personal identifications and for collection of precise data for time attendance and door access. In addition, the Face ID 2 terminal accepts card verification as an added security measure.
If you are looking for contactless, hassle free biometrics product, choose Face ID 2. With one look you are good to go!
Face ID Overview
Time
Shortcut keys
Infrared lights
Menu |
Date Day |
Mode of verification Verification method |
MENU |
10/01/01 Friday |
1:1/1:N |
Switch to Fingerprint Mode (F6)
09:00
/00
Check-In
F1 F2 F3 F4 F5 F6
Twin face cameras
Power On / Off
UBS port
LED light indicator
Card induction area
Fingerprint scanner
Speaker
CONTENTS
Item |
What Is It For |
Touch Screen Panel |
Touch this screen to access into Face ID sys- |
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tem and do configuration. |
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Shortcut Keys |
Customize the function keys for easy access |
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to certain functions. |
Infrared Lights |
Enhance facial image in poorly lighted areas. |
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Twin Face Camera |
Capture face images in few directions. |
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Fingerprint Scanner |
Use to scan finger for confirmation of iden- |
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tity. |
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Card Induction Area |
Read the card information based on the card |
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system of Face ID. |
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LED Light Indicator |
Indicate the status of reader. Green indicates |
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Face ID is on standby or verification is suc- |
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cessful. Red indicates problem or verification |
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is fail. |
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Speaker |
Emit instructions from Face ID |
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USB Port |
Connect the USB extension provided here to |
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download/upload data from/to Face ID |
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CONTENTS
Main Menu
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Enroll, edit, delete and insert user information |
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from User icon. Face ID 2 allows storage of 700 |
User |
face images and 3000 fingerprint templates. |
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Setup Face ID 2 communication with computer |
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through LAN, RS232 and RS485. Set communica- |
Connection |
tion with a computer for a secure data transfer. |
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Configure the settings of Face ID from general |
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to display setting to face and fingerprint. At- |
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tendance settings and update settings are also |
System |
done here. |
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Check user attendance and transaction logs that |
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are available in Face ID and perform housekeep- |
Data |
ing of the machine. |
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Transfer data to and from Face ID 2 using a
USB flash disk.
USB
Define shortcut function keys according to
your company’s preferences.
Keyboard
Run tests to Face ID to diagnose the terminal Auto Test on various aspects.
Calibrate touch screen LCD panel of Face ID
for sustained performance.
Calibration
Setup siren schedule bell and time interval be-
tween rings.
Bell
Configure door access settings in Face ID.
Access
Power On/Off Button
Use the power on/off button to turn Face ID on or off. You can disable the button to avoid accidental shut off of Face ID. Refer to page 18, Chapter 5: SystemPower Key for details.
Touch Keypad
Press 1:1/1:N to view the touch keypad. You can insert inputs to the Face ID through the touch keypad. It contains numbers from 0-9, verification mode, fingerprint verification, key and user.
CONTENTS
Keyboard
Use the onscreen QWERTY keyboard to type in alphabet and number inputs into Face ID.
Type Upper Case
Tap the arrow pointing up on the left corner of the keyboard to change the lowercase to uppercase.
Type Number
Tap the 123 key to change the keyboard to display numbers.
Return
Tap on Enter button to return
Delete
Tap the arrow pointing left on the right corner of the keyboard to delete your input
Done
Tap X on the keyboard top right corner when you are done using the onscreen keyboard.
10 
CONTENTS
Battery
Face ID operates using power supply from a standard power outlet.
Internal battery
The internal battery is provided as a separate accessory and it can last up to 5 hours.
Mini UPS
Mini UPS 12V can also be used to provide power supply to Face ID.
Refer to accessory.fingertec.com for more information about accessories.
Date/Time
Face ID displays date and time at the home screen. Choose date and time format based on your preference. Press Menu > System > Date/Time > Select value > Save.
Voice Control
Voice Control lets you control the level of volume emitted by Face ID.
Turn On/Off
Face ID lets you to turn on/off the voice based on your preference. Press Menu > System > General > Voice Prompts > On/Off >Save.
Adjust Volume
Default volume of Face ID voice is 60. The volume can go as high as 100 and as low as 0. To sustain the performance of speaker in Face ID, it’s recommended to stay at range 6070. To adjust the volume Press Menu > System > General > Volume 1:100 > Set your number > Save.
Security Features
Security features help protect the information from Face ID from being accessed by others.
Admin Affirm
Register an administrator to the system by enrolling face, fingerprint or password to a user ID. Press Menu > User > Add > Privilege: Administrator > Choose enrollment method > Save. After enrolling an administrator, main menu can only be accessed by administrator.
Disable On/Off Button
To avoid accidental shut down of Face ID, the system allows you to disable the On/Off button. Disabling of the On/Off button will disallow unauthorized personnel to switch off Face ID. Press Menu > System > General > Power Key > Disable > Save.
Tamper Switch
Face ID comes with a tamper switch located at the rear of Face ID. During installation, the tamper switch is compressed against the back plate. Any attempt to dismantle Face ID will trigger the alarm inside Face ID and displays “System Broken” on the panel.
Cleaning Face ID
To clean Face ID, please turn off Face ID and unplug all the cables.
Clean Touch Panel
Use a dry cloth to clean Face ID. Do not use any liquids, household cleaners, aerosol spray, solvents, alcohol, ammonia and abrasive solutions to clean the touch screen panel of the Face ID because it could damage the panel.
Clean Fingerprint Scanner
Clean the fingerprint scanner with microfiber cloth.
Restarting and Resetting Face ID
If something isn’t working right, try restarting or resetting Face ID
Restart Face ID
Push the On/Off button Face ID to restart Face ID. If you can’t restart Face ID, or if the problem persists, you need to reset.
Reset Face ID
Go to Menu, press Data icon and click on Restore to Factory Settings. Press Yes to confirm. Resetting of Face ID will cause all your settings to return to the original factory settings.
CONTENTS 11
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