Face ID 4
Face Recognition System for
Time Attendance
User Guide
CONTENTS
3-4 CHAPTER 1 •
GETTING STARTED
Viewing the User Guide on the Internet
Included Accessories
Included Printed Materials
Installation Tips
Activating Terminal
Registering Warranty
58 CHAPTER 2 • BASICS
Introduction
Overview
The Display of LCD Panel
Main Menu
Touch Keypad
Keyboard
Date/Time
Voice Control
Security Features
Cleaning
Restarting and Resetting
912 CHAPTER 3 • CONNECTION
SYNCING TERMINALS
Installation
Mount on Wall
Communication Diagrams
Description of Available Connections
TCMS V2 Online Activation
Installation and Setup of TCMS V2
Connecting The Terminals to TCMS V2
Using USB to Download/Upload Data
Communication Key
16-18 CHAPTER 5 • SYSTEM
General Settings
Display Settings
Face Settings
Log Settings
System Information
1920 CHAPTER 6 • DATA
Deleting Transaction Logs
Deleting All Data
21 CHAPTER 7 • USB
Understanding the Need for USB Flash Disk
Type of USB
Downloading Attendance Logs
Downloading User Data
Uploading User Data from USB to Terminal
Uploading User Photo
22 CHAPTER 8 • SHORTCUT KEY
Shortcut Keys in Short
Configuring Shortcut Keys
23 CHAPTER 9 • AUTO TEST
Who should do the Auto Test?
Is the Screen OK?
Checking the Voice Message
Checking the Infrared Camera
Is the Time Accurate?
24 CHAPTER 10 • CALIBRATION
Calibrating Screen Sensitivity to Default Level
1315 CHAPTER 4 • USER
Enrolling Users
Voice / Message
Face Verification
Adding User Information
Deleting User
Access Level/Privilege
25 CHAPTER 11 • BELL
Definition of Schedule Bell
Inserting Day and Time to Trigger Schedule Bell
Determining the Ring Type of Schedule Bell
Repetition
State
26 TROUBLESHOOTING
CONTENTS CONTENTS
1 • GETTING STARTED
Viewing the User Guide on the Internet
The User Guide is available in the package when you purchase the product. The User
Guide is also published online at fingertec.com and user.fingertec.com. Choose the
language you prefer to view the User Guide in.
Included Accessories
Metal Back Plate
Secure this plate on top of the rubber cushion and place the terminal onto it.
USB Extension
To connect to the USB port
of a computer for upload-
RFID Cards (5 pcs)
FingerTec provides extra cards for
RFID (5pcs) and Mifare Card, (1pc).
ing and downloading of
data.
A Packet of Bolts
Use the bolts to mount the back
plate of the terminal on the wall.
T10 Screwdriver
T10 screwdriver to open the
back plate of the terminal for
installation.
Stylus
For easy navigation on the
touch screen LCD panel.
DC 12V Power Adaptor
Connect the power adapter to
the terminal and plug it into
a standard power outlet to
charge the terminal.
1
0
1
1
1
2
3
2
5
1
2
Measurement Tape
To measure the installation
height to achieve optimum
performance for terminal.
Connectors
To connect the wires to a door
lock or a doorbell if required.
3
Included Printed Materials
• FingerTec Comprehensive DVD
• Quick Start Guide
• User Enrollment Template Form
• Warranty Card
Installation Tips
Best installation location for Face ID 4:
1. Avoid facing strong sunlight.
2. Must be at least 2 meters away from any strong
light source e.g. fluorescent ceiling light
3. The height must be at least 1.2m from the ground
level to the Face ID 4 camera.
Activating Terminal
Every FingerTec access control model comes bundled with a unique license key. To start
using the terminal with TCMS V2, you must connect the terminal to TCMS V2 and perform online activation. TCMS V2 reads the serial number of your terminal and sends it for
verification at the FingerTec server via Internet.
In case you do not have an Internet connection, you would need to do offline activation.
Please send the serial number and models of your terminals to your local resellers or sup-
port@fingertec.com to request for a product key and activation key.
Registering Warranty
Make sure that you register your Face ID 4 warranty with us at fingertec.com/ver2/
english/e_main.html#.
CONTENTS CONTENTS
4
2 • BASICS
Introduction
Introducing Face ID 4, the new facial recognition technology product combined
with card technology. Face ID 4 can identify an identity in split seconds without any
contact or hassle. It only requires a user to look at the machine to get verified.
Face ID 4 is loaded with powerful microprocessor that can process facial authentica
tion method for accurate personal identification and for collection of precise data
for time attendance and door access. In addition, the Face ID 4 terminal accepts card
verification as an added security measure. If you are looking for a contactless, hassle
free biometrics product, choose Face ID 4. With one look you are good to go!
Overview
LED Light Indicator
-
Restart
w
sup po rt@ fin ge rte c.c om
Speaker
Micro USB port
Touch Screen
LCD
Twin Face Camera
Card Induction
Area
USB Port
Restart Button
Item Function
Card Induction Area Read the card information based on the card system of Face ID 4.
Touch Screen LCD Touch to access into Face ID 4 system to do configuration.
LED Light Indicator Indicate the status of reader. Green indicates standby mode or verification is suc-
cessful. Red indicates problem or verification has failed.
Speaker Emit instructions from Face ID 4.
Twin Face Camera Capture face images in a few directions.
Reset Button To restart the machine.
USB Port Connect the USB flash disk to download/upload data from/to Face ID 4.
Micro USB Port Connect Face ID 4 directly to pc/laptop to download/upload data with TCMS V2.
5
The Display of LCD Panel
Take a closer look at the touch screen LCD panel for some basic and important
information. Press moderately on the LCD when input commands to maintain a
longer lifespan of the terminal. Clean the camera area with a microfiber cloth to
maintain the performance of face scanning.
STANDBY MODE ENROLLMENT MODE
Date/Day
w
Menu button to access
into the system.
Time
Terminal is
in standby
mode, ready
for scanning.
Tap to view
the keypad.
159
Exit
Status bar to indicate the quality of the captured
image; the higher the number, the better the image.
Displays image
of user captured
during enrollment.
Position your eye
to appear in this
area.
Progress bar to
indicate progress of
facial enrollment.
VERIFICATION MODE SUCCESSFUL VERIFICATION MODE
Display image
142
of user during
enrollment.
Adjust your
position so your
face appears in
this area.
User ID: 3
Rose phillip
Name:
[16 : 55] Verified.
The system will
display your photo,
user ID and name
after verifying your
identity.
Status bar to indicate the quality of
the captured image; the higher the
number, the better the image.
CONTENTS CONTENTS
6
Main Menu
New User: Add new user to the Face ID 4.
User: Enroll, edit, delete and insert user information from
User icon. The Face ID 4 allows storage of 400 facial im-
New User User Connection
ages.
Connection: Setup the Face ID 4 communication with com-
puter through LAN. Set communication with a computer for
System Data Date/Time
a secure data transfer.
System: Configure the settings of the Face ID 4 including
Auto Test USB Sys Info
attendance and update settings.
Data: Check user attendance and transaction logs that are
available in the Face ID 4 and perform housekeeping of the
terminal.
Date/Time: Shortcut to set date/time into the Face ID 4.
Auto Test: Run tests on the Face ID 4 to diagnose the terminal on various aspects.
USB: Transfer data to and from the Face ID 4 using a USB flash disk.
Sys Info: Show basic information of the Face ID 4 and its storage status.
Touch Keypad
Press 1:1 to view the touch keypad. You can input information into the Face ID 4 through the touch keypad. It contains
numbers from 0-9, Cancel, and Backspace buttons.
Keyboard
Use the onscreen QWERTY keyboard to type in alphabet
and number input into the Face ID4.
Type Upper Case: Tap the arrow pointing up on the left
corner of the keyboard to change the lowercase to upper
case.
Type Number: Tap the 123 key to change the keyboard to
display numbers.
Return: Tap Enter to return. Tap X on the keyboard top right
corner when you are done using the onscreen keyboard.
7
Date/Time
The Face ID 4 displays date and time at the home screen. Choose a date and time format based on your preference. Press Menu > Date/Time > Select value > Save. You can
select the time format to be either the 12-hour format or the 24-hour format.
Voice Control
Voice Control lets you control the level of volume emitted by the Face ID 4.
Turn On/Off – The Face ID 4 lets you to turn on/off the voice based on your preference.
Press Menu > System > General > Voice Prompts > On/Off >Save.
Adjust Volume: The default volume of the Face ID 4 voice is Mid (medium). To sustain
the performance of speaker in Face ID, the volume is recommended to remain at Mid
value. To adjust the volume Press Menu > System > General > Volume > Select Low |
Mid |High
Security Features
Security features help protect the information in the Face ID 4 from being accessed
by others.
Admin Affirm: Register an administrator into the system by enrolling a face or pass-
word to a user ID. Press Menu > New User > Privilege: Administrator > Choose enrollment method > Save.
After enrolling an administrator, the main menu can only be accessed by administrator.
Tamper Switch: The Face ID 4 comes with a tamper switch located at the rear of the
terminal. During installation, the tamper switch is compressed against the back plate.
Any attempt to dismantle the Face ID 4 will trigger the internal alarm and the LCD
panel will display “System Broken” to notify users.
Cleaning
Please turn off the terminal before cleaning it.
Clean Touch Panel: Use a microfiber cloth to clean the Face ID 4. Do not use any liquids,
household cleaners, aerosol spray, solvents, alcohol, ammonia and abrasive solutions
to clean the touch screen panel of the Face ID 4 because it could damage the panel.
Restarting and Resetting
If something isn’t working right, try restarting or resetting the Face ID 4.
Restarting the Terminal: At the botton of Face ID4, look for the Restart button use a
pin, press the button once to restart the terminal.
Resetting the Terminal: Go to Menu > Data and click on Restore to Factory Settings.
Press Yes to confirm. Resetting of Face ID 4 will cause all your settings to return to the
original factory settings.
CONTENTS CONTENTS
8
3 • CONNECTION – SYNCING TERMINALS
Installation
FingerTec terminals offer several connections for power and communications. To install the Face ID 4, follow the instructions below.
Mount On Wall
Attach the back plate
on to the wall securely
and attach the terminal on to the back
plate when mounting
it on the wall.
Back Plate
4 feet / 1.2 meter
(recommended)
support @finger tec.com
Communication Diagrams
Connection points for power and communication are available at the back of the
terminal. Refer to the following diagrams for the correct installations.
TCP/IP Port
TCP/IP
DC12V 3A
Power Supply
9
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