Epson WorkForce 40 Quick Guide

WorkForce 40 Series

®

Quick Guide

Basic Printing

Maintaining Your Printer

Solving Problems

Contents

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Using Special Papers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Basic Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Printing in Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Printing With a Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Selecting the Correct Paper Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Maintaining Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Checking the Print Head Nozzles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Cleaning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Checking the Ink Cartridge Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Purchasing Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Replacing Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Solving Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Checking for Software Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Checking the Status Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Where To Get Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Notices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

FCC Compliance Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Epson America, Inc., Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . 33

Copyright Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

2 Contents

Introduction

After you have set up your WorkForce™ 40 Series as described on the Start Here
sheet, turn here to:

■ Load paper

■ Get the basic steps for printing from your computer

■ Perform routine maintenance

■ Solve simple problems

For additional instructions, see the on-screen Epson Information Center by double­clicking the icon for it on your desktop.

Contents of
online manual

Please follow these guidelines as you read the instructions:

Warning:

Warnings must be followed carefully to avoid bodily injury.

Caution:

Cautions must be observed to avoid damage to your equipment.

Note:

Notes contain important information about your printer.

Tip:

Tips contain hints for better printing.

Movies and
featured topics

Links to online
resources

Introduction 3

Loading Paper

You can print on a variety of paper types and sizes. For details, see page 6.

1. Open the paper support and pull up the extensions.

2. Open the output tray, pull out the extensions, and flip up the paper stop.

3. Squeeze the edge guide and slide it left.

4 Loading Paper

Do not raise the paper
stop for legal-size paper.

4. Insert paper short edge first (glossy or printable side up), against the right side.
Load letterhead or pre-printed paper top edge first.

Always load paper short edge
first, even for landscape printing.

You can load up to 100 sheets of plain paper, 80 sheets of Epson Bright White
Paper or Presentation Paper Matte, or 20 sheets of photo paper. Load other
special papers one sheet at a time.

Note:

The type of paper you choose affects the way your printout looks. If you are just
printing a rough draft, plain paper is fine. However, for the best results, you’ll want
to use one of Epson’s special ink jet papers designed for your printer. See the next
section for more information.

5. Slide the edge guide against the paper, but not too tightly.

Note:

For details on paper and instructions on loading envelopes, see your on-screen Epson
Information Center.

Loading Paper 5

Using Special Papers

Epson offers a wide array of high quality papers, making it easy to maximize the
impact of your presentations, photos, and creative projects.

You can purchase genuine Epson ink and paper at Epson Supplies Central
www.epson.com/ink3 (U.S. sales) or www.epson.ca (Canadian sales). You can
also purchase supplies from an Epson authorized reseller. To find the nearest one,
call 800-GO-EPSON (800-463-7766) or visit Epson’s website.

SM

at

Part

Paper type Size

Epson Bright White Paper Letter (8.5 × 11 in.) S041586 500

Epson Photo Paper Glossy 4 × 6 in. S041809

Letter (8.5 × 11 in.) S041141

Epson Premium Photo Paper Glossy Borderless 4 × 6 in. S041808

Borderless 5 × 7 in. S041464 20

Borderless 8 × 10 in. S041465 20

Letter (8.5 × 11 in.) S042183

Epson Ultra Premium Photo Paper

Glossy

Borderless 4 × 6 in. S042181

Borderless 5 × 7 in. S041945 20

Borderless 8 × 10 in. S041946 20

Letter (8.5 × 11 in.) S042182

number

S04203850100

S041649
S041271

S04172740100

S0416672550

S04217460100

S0421752550

Sheet
count

20
50
100

Epson Premium Photo Paper

Semi-gloss

Epson Presentation Paper Matte Letter (8.5 × 11 in.) S041062 100

Borderless 4 × 6 in. S041982 40

Letter (8.5 × 11 in.) S041331 20

Legal (8.5 × 14 in.) S041067 100

6 Loading Paper

Paper type Size

Part
number

Sheet
count

Epson Premium Presentation Paper

Matte

Epson Premium Presentation Paper

Matte Double-sided

Epson Ultra Premium Presentation

Paper Matte

Epson Photo Quality Self-adhesive

Sheets

Epson Iron-on Cool Peel Transfer

Paper

Borderless 8 × 10 in. S041467 50

Letter (8.5 × 11 in.) S041257

S04218050100

Letter (8.5 × 11 in.) S041568 50

Letter (8.5 × 11 in.) S041341 50

A4 (8.3 × 11.7 in.) S041106 10

Letter (8.5 × 11 in.) S041153 10

Using Special Papers 7

Basic Printing

This section describes the basic steps for printing a document or photo stored on
your Windows

®

or Macintosh® computer. For detailed instructions on printing,

see the on-screen Epson Information Center.

Before you start, make sure you’ve installed your printer software and connected
the printer to your computer as described on the Start Here sheet.

Tip:

It’s a good idea to check for updates to your WorkForce 40 Series software (see
page 24 for instructions).

Printing in Windows

1. Open a document or photo in an application.

2. Open the File menu and select

Print. You see a window like this one:

Select your printer

Click here to open
your printer software

3. Make sure

Preferences or Properties button.

(If you see a

Preferences or Properties on the next screen.)

8 Basic Printing

EPSON WorkForce 40 Series is selected, then click the

Setup, Printer, or Options button, click it. Then click

4. On the Main tab, select the basic print settings. Make sure you choose the
correct paper

Type setting for the paper you are using (see page 14 for

details).

Select the type of document you’re printing
(choose Photo or Best Photo for pictures)

Select your
paper Type

Select your
paper Size

Tip:

For quick access to the most common settings, click the Shortcuts tab and select
one of the presets. You can create your own presets by clicking the Save Settings
button on the Advanced tab. For details, see your on-screen Epson Information
Center.

Click here for
borderless photos

Select your
document

Orientation

5. To improve the color, contrast, and sharpness of photos, select Fix Photo.

6. To reduce or remove red-eye effects in photos, select

Fix Red-Eye.

7. If you want to reduce or enlarge your printout, or print double-sided, click the

Page Layout tab and select settings as necessary.

8. For more printing options, click the

Note:

For more information about print settings, click Help or see your on-screen
Epson Information Center.

Advanced tab.

9. Click OK to save your settings.

Printing in Windows 9

10. Click OK or Print to start printing. This window appears and shows the
progress of your print job.

Check ink
cartridge status

Cancel
printing

Printing With a Macintosh

See one of the sections below for your Mac OS® operating system.

Mac OS X 10.5

1. Open a document or photo in an application.

2. Open the

3. Select

File menu and select Print.

EPSON WorkForce 40 as the Printer setting.

Select EPSON WorkForce 40

4. Click d to expand the Print window, if necessary.

10 Basic Printing

Click to expand

5. Select the basic page setup options. For borderless photos, choose a

Paper Size setting with a Sheet Feeder - Borderless option.

Note:

If the setting you want isn’t shown (for example, Scale), check for it in your
application before printing.

Page setup
options

Pop-up menu

6. Choose Print Settings from the pop-up menu, then select the following
settings that appear on the bottom of the screen:

Choose Print Settings

Select your paper type
(see page 14)

Select Color or
Black/Grayscale output

Select higher quality or
faster printing (if available)

7. Choose any other printing options you may need from the pop-up menu. See
the on-screen Epson Information Center for details.

Tip:

To reduce or remove red-eye effects in photos, choose Extension Settings from
the pop-up menu and select Fix Red-Eye.

8. Click Print.

Printing With a Macintosh 11

9. To monitor your print job, click the printer icon in the dock. Select your print
job, then select an option to cancel, pause, or resume printing, if necessary.

Cancel
printing

Pause or
resume
printing

Select the
print job

Mac OS X 10.3 to 10.4

1. Open a document or photo in an application.

2. Select

Page Setup from the File menu. Select the following settings:

For borderless printing, choose a
Paper Size list for your paper size.

3. Click

OK to close the Page Setup window.

Select your printer

Select your Paper Size

Select your document
or image orientation

Sheet Feeder - Borderless option in the

12 Basic Printing

4. Select

Print from the File menu. You see a window like this one:

Select your printer

Select Print Settings

5. Choose

Print Settings from the pop-up menu and select the following

settings as necessary:

Select your paper
type (see page 14)

Select Color or
Black/Grayscale output

Select higher quality
or faster printing
(if available)

Select
Automatic mode

Note:

In certain programs, you may need to select Advanced before you can select Print
Settings. For more information about printer settings, click the

? button.

6. Click the Advanced button to change additional settings.

Note:

For more information on advanced settings, click ?.

7. Choose any other printing options you may need from the pop-up menu. See
your on-screen Epson Information Center for details.

8. Click

Print.

Printing With a Macintosh 13

9. To monitor the progress of your print job, click the printer icon in the dock
(or click the

Print Center icon and double-click WorkForce 40 on the next

screen).

Cancel
printing

Pause or
resume
printing

Select the
print job

Selecting the Correct Paper Type

Select the correct Type (see page 9) or Media Type (see page 11 or page 13)
setting in your printer software. This tells the printer what kind of paper you’re
using, so the ink coverage can be adjusted accordingly.

For this paper Select this setting

Plain paper
Epson Bright White Paper
Epson Presentation Paper Matte

Epson Ultra Premium Photo Paper Glossy Ultra Premium Photo Paper Glossy

Epson Premium Photo Paper Glossy Premium Photo Paper Glossy

Epson Photo Paper Glossy Photo Paper Glossy

Epson Premium Photo Paper Semi-gloss Premium Photo Paper Semi-Gloss

Epson Premium Presentation Paper Matte
Epson Premium Presentation Paper Matte

Double-sided
Epson Ultra Premium Presentation Paper Matte
Epson Photo Quality Self-adhesive Sheets
Epson Iron-on Cool Peel Transfer Paper

Envelopes Envelope

Plain Paper/Bright White Paper

Premium Presentation Paper Matte

14 Basic Printing

Maintaining Your Printer

Follow the instructions in this chapter for checking and cleaning the print head
nozzles and replacing ink cartridges. To align the print head, if necessary, see your
on-screen Epson Information Center.

Caution:

To keep your printer looking like new, don’t place anything on top of the cover or use it
as a writing surface. If you need to clean the cover, use only a soft, non-abrasive
microfiber-type cloth.

Checking the Print Head Nozzles

If your printouts are faint or have gaps in them, some of the nozzles in the print
head may be clogged or ink may be running low in one or more of the ink
cartridges. Follow the steps below to check the print head nozzles.

1. Load letter-size paper in the sheet feeder.

2. Turn off the printer.

3. Hold down the button as you press the P power button to turn the
printer back on. Hold down both buttons until the P power light begins to
flash, then release the buttons.

Maintaining Your Printer 15

4. Check the nozzle check pattern that prints to see if there are gaps in the lines.

Nozzles are clean Nozzles need cleaning

5. If there are no gaps, the print head is clean. If there are gaps or the pattern is
faint, clean the print head as described in the next section.

Cleaning the Print Head

If print quality has declined and the nozzle check pattern indicates clogged
nozzles, you can clean the print head. Print head cleaning uses ink, so clean it only
if necessary.

Note:

Print head cleaning uses ink, so clean it only if quality declines and the nozzle check
indicates the print head needs to be cleaned. You cannot clean the print head if an ink
cartridge is expended, and you may not be able to clean it when a cartridge is low. You
must replace the cartridge first

1. Make sure the printer is on and the ink light is off.

(see page 19).

2. Hold down the ink button for at least 3 seconds to start the cleaning cycle,
which lasts around 1 minute.

Caution:

Never turn off the printer during head cleaning or you may damage it.

3. When the P power light stops flashing, run a nozzle check (as described on
page 15) to verify that the print head is clean.

4. If there are still gaps or lines, or the test patterns are faint, run another
cleaning cycle and check the nozzles again.

Note:

If you don’t see any improvement after cleaning the print head three times, turn off the
printer and wait at least six hours to let any dried ink soften. Then try cleaning the print
head again. If quality does not improve, one of the ink cartridges may need to be
replaced. If that doesn’t help, contact Epson as described on page 28.

If you do not use your printer often, it is a good idea to print a few pages at least once a
month to maintain good print quality.

16 Maintaining Your Printer

Checking the Ink Cartridge Status

When the ink light starts flashing, one or more cartridges are low on ink. You
can continue printing until a cartridge needs replacement. When the ink light
stays on, you need to replace the cartridge(s).

Caution:

You cannot print when an ink cartridge is expended even if the other cartridges are
not expended. Leave the expended cartridge(s) installed until you have obtained a
replacement, or the ink remaining in the print head nozzles may dry out.

A window may also appear on your computer screen when you try to print when
ink is low. This window can optionally display ink offers and other updates
retrieved from an Epson website. On a computer that is connected to the Internet,
you may see a screen asking if you want to receive these Epson offers the first time
you try to print when ink is low. Click

Note:

To disable checking for ink offers or updates from Epson, see the instructions in your
on-screen Epson Information Center.

Tip:

If a cartridge is more than six months old, print quality may decline. If necessary, try
cleaning the print head (see page 16). If printouts still do not look their best, you may
need to replace the cartridge.

Accept or Decline.

Checking the Ink Cartridge Status 17

Purchasing Ink Cartridges

You can purchase genuine Epson ink and paper at Epson Supplies Central at
www.epson.com/ink3 (U.S. sales) or www.epson.ca (Canadian sales). You can
also purchase supplies from an Epson authorized reseller. To find the nearest one,
call 800-GO-EPSON (800-463-7766). Use the following list when you order or
purchase new ink cartridges:

Part number

Color

Black 69 68 97

Cyan 69 68 —

Magenta 69 68 —

Yellow 69 68 —

Note:

We recommend that you use genuine Epson cartridges and do not refill them. The use
of other products may affect your print quality and could result in printer damage.

Yields vary considerably based on images printed, print settings, paper type, frequency
of use, and temperature. For print quality, a small amount of ink remains in the cartridge
after the “replace cartridge” indicator comes on. Your printer ships with full cartridges
and part of the ink from the first cartridges is used for priming the printer.

For best printing results, use up a cartridge within six months of opening the package.

Store ink cartridges in a cool, dark place. If they have been exposed to cold
temperatures, let them warm up to room temperature for at least 3 hours before using
them.

Standard-capacity High-capacity Extra High-capacity

18 Maintaining Your Printer

Replacing Ink Cartridges

Make sure you have a new ink cartridge before you begin. You must install new
cartridges immediately after removing the old ones.

Caution:

Do not open ink cartridge packages until you are ready to install the ink. Cartridges are
vacuum packed to maintain reliability.

1. Turn on the printer.

If a cartridge is expended, the ink light on the control panel stays on. You
must replace the cartridge to be able to print.

If the ink light is flashing, a cartridge is low on ink; replacement is
recommended.

Note:

You can also replace an ink cartridge before the ink light is on or flashing by
following the steps below.

2. Open the printer cover.

3. Press the ink button.

Replacing Ink Cartridges 19

■ If a cartridge is low or expended, the print head moves to the position

to indicate which cartridge should be replaced. Press the ink button
again to see if more cartridges are low or expended. If not, the print head
moves to the replacement position on the right.

■ If no cartridges are low or expended, the print head moves to the

replacement position on the right.

20 Maintaining Your Printer

4. Open the cartridge cover.

5. Squeeze the tab on the cartridge and lift it straight up to remove it. Dispose of
it carefully. Do not take the used cartridge apart or try to refill it.

Warning:

If ink gets on your hands, wash them thoroughly with soap and water. If ink gets
into your eyes, flush them immediately with water. Keep ink cartridges out of the
reach of children.

Replacing Ink Cartridges 21

6. Before opening the new cartridge package, shake it four or five times. (Do not
shake a cartridge after opening the package; ink may leak.)

7. Remove the cartridge from the package.

Caution:

Do not touch the green chip on the front of the cartridge. This
can damage the ink cartridge.

8. Remove the yellow tape from the bottom.

Caution:

Do not remove any other labels or seals, or ink may leak.

9. Insert the new ink cartridge into the holder and push it down until it clicks
into place.

22 Maintaining Your Printer

10. Once you replace all the necessary cartridges, close the cartridge cover and
push it down until it clicks into place.

11. Close the printer cover.

12. Press the ink button to begin charging the ink. This takes about 2 1/2
minutes.

When the power light stops flashing and remains on, ink charging is
finished.

Caution:

Never turn off the printer while ink is charging or you’ll waste ink. If the ink light
flashes, press

Note:

If you remove a low or expended ink cartridge, you cannot reinstall and use the
cartridge.

the ink button and press down all the cartridges securely.

Replacing Ink Cartridges 23

Solving Problems

If you have a problem with your printer, check the lights on the control panel to
diagnose the cause.

You can also check “Problems and Solutions” on page 26 for basic troubleshooting
suggestions, or double-click the Epson Information Center icon on your computer
desktop for more detailed help.

Checking for Software Updates

Periodically, it’s a good idea to check Epson’s support website
for free updates to your WorkForce 40 Series software. Open
your on-screen Epson Information Center and select

the Latest Software

epson.com/support (U.S.) or epson.ca (Canada).

or visit Epson’s support website at

Download

With Windows, you can select
printer settings window. You can also click or

Programs, select EPSON, select EPSON WorkForce 40 Series, and click
Driver Update.

Driver Update on the Maintenance tab in the

Start, select All Programs or

Checking the Status Lights

Network status lights

Printing status lights

24 Solving Problems

Check the table below for explanations of the printing status lights. For
information about the network status lights, see the Network Installation Guide
or the on-screen Epson Information Center.

Light status Problem and solution

on The printer is turned on.

flashing slowly

(no other lights are on)

flashing fast

flashing fast

on

on Paper is out or multiple pages have fed. Load or reload

flashing slowly Paper is jammed. Carefully remove the jammed paper.

flashing slowly One or more cartridges have low ink. You can continue

on An ink cartridge is expended, incorrectly installed, or

The printer is in sleep mode. Press any button except
the power button to wake it up.

The printer cover is open. Close the printer cover.

paper in the sheet feeder or press the button to
eject excess sheets.

printing until a cartridge needs replacement. Check the
cartridge status to determine which cartridges are
affected.

cannot be used with the printer.

If an ink cartridge is likely to be expended or is not
compatible, you must replace the cartridge to be able to
print.

If you just replaced a cartridge and the light is still on, the
cartridge is not installed correctly. Press the button to
move the cartridges to the replacement position. Open
the ink cartridge cover, press down on all the installed
cartridges, and close the ink cartridge cover. Then press
the button to continue.

flashing slowly

flashing slowly

off

flashing fast

flashing fast

off

Parts inside the printer are at the end of their service life.
Contact Epson for help (see page 28).

There is a problem with the printer. Turn it off, wait a
few moments, and turn it back on again. If the error is
not resolved, contact Epson for help (see page 28).

Checking the Status Lights 25

Problems and Solutions

Check the solutions below if you’re having trouble using your printer.

Printing Problems

■ Make sure the WorkForce 40 Series is selected as the default printer in your

application program.

■ For USB printing, make sure the USB cable is connected securely at both

ends. For network printing, see the Network Installation Guide.

■ Make sure the printer cover is closed.

■ Make sure your paper is loaded short edge first and is positioned against the

right side with the edge guide against its left side. Don’t load paper above the

arrow mark inside the left edge guide.

■ Make sure the paper size settings are correct for the paper you loaded.

Paper Feeding Problems

■ If paper doesn’t feed, remove it from the sheet feeder and fan the stack. Reload

it against the right side, then press in the tab on the left edge guide and slide it
against the paper. Make sure the paper is not above the arrow mark inside
the left edge guide.

■ Load only up to the recommended number of sheets. If you’re printing on

both sides of the paper, try loading fewer sheets.

■ If multiple pages feed at once, remove the paper from the sheet feeder, fan the

edges to separate the sheets, then reload it.

■ Do not load paper with holes punched in it.

■ If paper is jammed, follow these steps:

1. Gently pull out jammed paper from the output tray or sheet feeder.

2. If paper is stuck inside, turn off the printer.

3. Open the printer cover and remove the jammed paper, including any torn

pieces. Check for any paper under the far-left side of the cover.

26 Solving Problems

Print Quality Problems

If you have any problems with the print quality, try these solutions:

■ Load the paper printable side up (usually the whiter, brighter, or glossy side).

■ Make sure your paper isn’t damp or curled.

■ Use a support sheet with special paper or load your paper one sheet at a time.

Remove sheets from the output tray so not too many collect at a time.

■ Make sure the output tray is fully extended.

■ Make sure the type of paper you loaded matches the paper size and paper type

settings in your printer software (see page 14).

■ For the best print quality, use Epson special paper (see page 6) and genuine

Epson ink cartridges (see page 18).

■ Select a higher Quality Option or Print Quality and turn off High Speed

mode in the printer software.

■ If you notice light or dark bands across your printouts or they are too faint,

you may need to clean the print head (see page 16). This unclogs the nozzles
so they can deliver ink properly. Run a nozzle check (see page 15) to see if the
print head needs cleaning.

■ If you notice jagged vertical lines, you may need to align the print head. See

your Epson Information Center for instructions.

■ The ink cartridges may be low on ink. Check your cartridge status (see

page 17) and replace cartridges, if necessary (see page 19).

■ If you are using double-sided paper and printing heavily saturated or dark

images on the front side of the paper, you may notice that smudges or marks
appear on the front when you print the second side. If one side of the paper
will contain a lighter image or text, print that side first to eliminate marks or
smudging.

Problems and Solutions 27

Where To Get Help

Epson Technical Support

Internet Support

Visit Epson’s support website at epson.com/support and select your product for
solutions to common problems. You can download drivers and documentation,
get FAQs and troubleshooting advice, or e-mail Epson with your questions.

Speak to a Support Representative

Before you call Epson for support, please have the following information ready:

■ Product name (WorkForce 40 Series)

■ Product serial number (located on the label in back)

■ Proof of purchase (such as a store receipt) and date of purchase

■ Computer configuration

■ Description of the problem

Then call:

■ U.S.: [phone], 6 AM to 6 PM, Pacific Time, Monday through Friday.

■ Canada: [phone], 6 AM to 6 PM, Pacific Time, Monday through

Friday.

Days and hours of support are subject to change without notice. Toll or long
distance charges may apply.

Purchase Supplies and Accessories

You can purchase genuine Epson ink and paper at Epson Supplies Central at
www.epson.com/ink3 (U.S. sales) or www.epson.ca (Canadian sales). You can
also purchase supplies from an Epson authorized reseller. To find the nearest one,
call 800-GO-EPSON (800-463-7766).

Other Software Technical Support

ArcSoft Print Creations
www.arcsoft.com/support

28 Solving Problems

™

Notices

Important Safety Instructions

Before using your WorkForce 40 Series, read and follow these safety instructions:

■ Be sure to follow all warnings and instructions marked on the printer.

■ Use only the type of power source indicated on the printer label.

■ Use only the power cord that comes with the printer. Use of another cord may cause

fires or shock. Do not use the cord with any other equipment.

■ Place the printer near a wall outlet where the plug can be easily unplugged.

■ If you won’t be using the printer for a long period, unplug the power cord from the

electrical outlet.

■ Always turn off the printer using the P power button, and wait until the P power

light stops flashing before unplugging the printer or cutting off power to the electrical
outlet.

■ Avoid plugging the printer into an outlet on the same circuit as a photocopier or air

control system that regularly switches on and off, or on an outlet controlled by a wall
switch or timer.

■ Do not let the power cord become damaged or frayed.

■ If you use an extension cord with the printer, make sure the total ampere rating of the

devices plugged into the extension cord does not exceed the cord’s ampere rating.
Also, make sure the total ampere rating of all devices plugged into the wall outlet does
not exceed the wall outlet’s ampere rating.

■ Avoid locations that are subject to rapid changes in heat or humidity, shocks or

vibrations, or dust.

■ Leave enough room around the printer for sufficient ventilation. Do not block or

cover openings in the case or insert objects through the slots.

■ Do not place or store the printer near a radiator or heating vent, in a dusty or moist

environment, in direct sunlight, or outdoors.

■ Keep the printer away from potential sources of electromagnetic interference, such as

loudspeakers or the base units of cordless telephones.

■ Do not use aerosol products that contain flammable gases inside or around the

printer. Doing so may cause fire.

Notices 29

■ Place the printer on a flat, stable surface that extends beyond its base in all directions.

It will not operate properly if it is tilted or at an angle.

■ Do not spill liquid on the printer or use it with wet hands.

■ Except as specifically explained in your documentation, do not disassemble, modify,

or attempt to service the printer yourself.

■ Unplug the printer and refer servicing to qualified service personnel under the

following conditions: if the power cord or plug is damaged; if liquid has entered the
product; if the product has been dropped or the case damaged; if the product does not
operate normally or exhibits a distinct change in performance. Adjust only those
controls that are covered by the operating instructions.

■ When storing or transporting the printer, do not tilt it, stand it on its side, or turn it

upside down; otherwise ink may leak from the cartridges.

Ink Cartridge Safety

■ Keep ink cartridges out of the reach of children and do not drink the ink.

■ Be careful when you handle used ink cartridges; there may be ink remaining around

the ink supply port. If ink gets on your skin, wash it off with soap and water. If it gets
in your eyes, flush them immediately with water.

■ Do not put your hand inside the printer or touch any cartridges during printing.

■ Install a new ink cartridge immediately after removing an expended one. Leaving

cartridges uninstalled can dry out the print head and may prevent the printer from
printing.

■ If you remove an ink cartridge for later use, protect the ink supply area from dirt and

dust and store it in the same environment as the printer. Note that there is a valve in
the ink supply port, making covers or plugs unnecessary, but care is needed to prevent
the ink from staining items that the cartridge touches. Do not touch the ink cartridge
ink supply port or surrounding area. Store cartridges with their labels facing upward.

30 Notices

FCC Compliance Statement

For United States Users

This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio or
television reception. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause interference to radio and television
reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:

■ Reorient or relocate the receiving antenna.

■ Increase the separation between the equipment and receiver.

■ Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected.

■ Consult the dealer or an experienced radio/TV technician for help.

WARNING

The connection of a non-shielded equipment interface cable to this equipment will
invalidate the FCC Certification of this device and may cause interference levels which
exceed the limits established by the FCC for this equipment. It is the responsibility of the
user to obtain and use a shielded equipment interface cable with this device. If this
equipment has more than one interface connector, do not leave cables connected to
unused interfaces. Changes or modifications not expressly approved by the manufacturer
could void the user’s authority to operate the equipment.

For Canadian Users

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

FCC Compliance Statement 31

Declaration of Conformity

According to 47CFR, Part 2 and 15 for: Class B Personal Computers and Peripherals;
and/or CPU Boards and Power Supplies used with Class B Personal Computers:

We: Epson America, Inc.
Located at: MS 3-13

3840 Kilroy Airport Way
Long Beach, CA 90806
Telephone: [phone]

Declare under sole responsibility that the product identified herein, complies with 47CFR
Part 2 and 15 of the FCC rules as a Class B digital device. Each product marketed is
identical to the representative unit tested and found to be compliant with the standards.
Records maintained continue to reflect the equipment being produced can be expected to
be within the variation accepted, due to quantity production and testing on a statistical
basis as required by 47CFR §2.909. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.

Trade Name: Epson
Type of Product: Ink jet printer
Model: B422A

32 Notices

Epson America, Inc., Limited Warranty

What Is Covered: Epson America, Inc. (“Epson”) warrants to the original retail purchaser
that the Epson printer covered by this limited warranty statement, if purchased and
operated only in the United States or Canada, will be free from defects in workmanship
and materials for a period of one (1) year from the date of original purchase. For warranty
service, you must provide proof of the date of original purchase.

What Epson Will Do To Correct Problems: Should your Epson printer prove defective
during the warranty period, please call the Epson Connection
or [phone] (Canada) for warranty repair instructions and return authorization. An
Epson service technician will provide telephone diagnostic service to determine whether
the printer requires service. If service is needed, Epson will, at its option, exchange or
repair the printer without charge for parts or labor. If Epson authorizes an exchange for the
defective unit, Epson will ship a replacement printer to you, freight prepaid, so long as you
use an address in Canada or the U.S. (excluding Puerto Rico and U.S. Possessions).
Shipments to other locations will be made freight collect. You are responsible for securely
packaging the defective unit and returning it to Epson within five (5) working days of
receipt of the replacement. Epson requires a debit or a credit card number to secure the
cost of the replacement printer in the event that you fail to return the defective one. If
Epson authorizes repair instead of exchange, Epson will direct you to send your printer to
Epson or its authorized service center, where the printer will be repaired and sent back to
you. You are responsible for packing the printer and for all costs to and from the Epson
authorized service center. When warranty service involves the exchange of the printer or a
part, the item replaced becomes Epson property. The replacement printer or part may be
new or refurbished to the Epson standard of quality, and, at Epson’s option, may be
another model of like kind and quality. Exchange products and parts assume the
remaining warranty period of your original product covered by this limited warranty.

What This Warranty Does Not Cover: This warranty covers only normal use in the
United States and Canada. Using this product for continuous production or similar high
duty purposes is not considered normal use; damage, maintenance or service from such use
will not be covered under this warranty. This warranty is not transferable. This warranty
does not cover any color change or fading of prints or reimbursement of materials or
services required for reprinting. This warranty does not cover damage to the Epson
product caused by parts or supplies not manufactured, distributed or certified by Epson.
This warranty does not cover ribbons, ink cartridges or third party parts, components, or
peripheral devices added to the Epson product after its shipment from Epson, e.g., dealer
or user-added boards or components. Epson is not responsible for warranty service should
the Epson label or logo or the rating label or serial number be removed or should the
product fail to be properly maintained or fail to function properly as a result of misuse,
abuse, improper installation, neglect, improper shipping, damage caused by disasters such
as fire, flood, and lightning, improper electrical current, software problems, interaction

SM

at [phone] (U.S.)

Epson America, Inc., Limited Warranty 33

with non-Epson products, or service other than by an Epson Authorized Servicer. If a
claimed defect cannot be identified or reproduced, you will be held responsible for the
costs incurred.

THE WARRANTY AND REMEDY PROVIDED ABOVE ARE EXCLUSIVE AND IN
LIEU OF ALL OTHER EXPRESS OR IMPLIED WARRANTIES INCLUDING, BUT
NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY,
NON-INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE. SOME
LAWS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES. IF
THESE LAWS APPLY, THEN ALL EXPRESS AND IMPLIED WARRANTIES ARE
LIMITED TO THE WARRANTY PERIOD IDENTIFIED ABOVE. UNLESS
STATED HEREIN, ANY STATEMENTS OR REPRESENTATIONS MADE BY ANY
OTHER PERSON OR FIRM ARE VOID. IN NO EVENT SHALL EPSON OR ITS
AFFILIATES BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OR INABILITY
TO USE THE EPSON PRODUCT, WHETHER RESULTING FROM BREACH OF
WARRANTY OR ANY OTHER LEGAL THEORY. IN NO EVENT SHALL EPSON
OR ITS AFFILIATES BE LIABLE FOR DAMAGES OF ANY KIND IN EXCESS OF
THE ORIGINAL RETAIL PURCHASE PRICE OF THE PRODUCT.

In Canada, warranties include both warranties and conditions.

Some jurisdictions do not allow limitations on how long an implied warranty lasts, and
some jurisdictions do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitations and exclusions may not apply to you. This warranty
gives you specific legal rights and you may have other rights which vary from jurisdiction
to jurisdiction.

To find the Epson Authorized Reseller nearest you, visit our website at:
http://www.epson.com.

To find the Epson Customer Care Center nearest you, visit:
http://www.epson.com/support.

You can also write to:

Epson America, Inc., P.O. Box 93012, Long Beach, CA 90809-3012

34 Notices

Copyright Notice

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, without the prior written permission of Seiko Epson Corporation. The information
contained herein is designed only for use with this Epson product. Epson is not responsible for any
use of this information as applied to other equipment.

Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or
third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result
of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to
this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s
operating and maintenance instructions.

Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any
options or any consumable products other than those designated as Original Epson Products or
Epson Approved Products by Seiko Epson Corporation.

Responsible Use of Copyrighted Materials

Epson encourages each user to be responsible and respectful of the copyright laws when using any
Epson product. While some countries’ laws permit limited copying or reuse of copyrighted material
in certain circumstances, those circumstances may not be as broad as some people assume. Contact
your legal advisor for any questions regarding copyright law.

Trademarks

Epson is a registered trademark, Epson Exceed Your Vision is a registered logomark, and Supplies
Central is a service mark of Seiko Epson Corporation.

WorkForce is a registered trademark and Epson Connection is a service mark of Epson America, Inc.

General Notice: Other product names used herein are for identification purposes only and may be
trademarks of their respective owners. Epson disclaims any and all rights in those marks.

This information is subject to change without notice.

© 2009 Epson America, Inc. 2/09

Copyright Notice 35

CPD-25623R1

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