Epson WorkForce 30 Quick Guide

Page 1
Epson WorkForce 30 Series
Quick Guide
Basic Printing
Maintaining Your Printer
Solving Problems
Page 2
Introduction
Loading Paper
Using Special Papers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Basic Printing
Printing in Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Printing With a Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Selecting the Correct Paper Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Maintaining Your Printer
Checking the Print Head Nozzles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Cleaning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Checking the Ink Cartridge Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Replacing Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Solving Problems
Checking for Software Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Error Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Where To Get Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
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. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Notices
2
Contents
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Page 3

Introduction

After you have set up your Epson WorkForce™ 30 Series printer as described on the Start Here sheet, turn here to:
Load paper
Get the basic steps for printing from your computer
Perform routine maintenance
Solve simple problems
For additional instructions, see the online Epson Information Center by clicking the
WorkForce 30 Series Info Center
can also click
WorkForce 30 Series Info Center
select
Center
Start
or , select
.
icon on your desktop. With Windows, you
Programs
or
All Programs
, and click
, select
WorkForce 30 Series Info
EPSON
,
Contents of
online manual
Please follow these guidelines as you read your instructions:
Warning:
Warnings must be followed carefully to avoid bodily injury.
Caution:
Cautions must be observed to avoid damage to your equipment.
Note:
Notes contain important information about your product.
Tip:
Tips contain hints for better printing.
Movies and featured topics
Links to online resources
Introduction
3
Page 4

Loading Paper

1. Open the paper support.
2. Open the output tray and pull out the extensions.
3. Squeeze the tab on the edge guide and slide it left.
4
Loading Paper
Page 5
4. Insert the paper, printable side up, against the right edge guide and beneath the tabs. (The printable side is whiter or brighter on some papers.) Always load paper short edge first, even for landscape printing.
5. Slide the left edge guide against the left edge of the paper (but not too tightly).
You can load up to 100 sheets of plain paper at 20 lb (75 g/m
2
) and up to 20
sheets of matte or photo paper (see the online Epson Information Center for capacity guidelines on other paper types).
Note:
The type of paper you choose affects the way your printout looks, so be sure to select the correct paper for your job. If you are just printing a rough draft, plain paper is fine. However, for the best results, you’ll want to use one of Epson’s special ink jet papers designed for your printer.
Loading Paper
5
Page 6

Using Special Papers

Epson® offers a wide array of high quality papers, making it easy to maximize the impact of your presentations and other projects.
Part
Paper type Size
Epson Bright White Paper Letter (8.5 × 11 inches) S041586 500
Epson Photo Paper Glossy Borderless 4 × 6 inches S041134
Letter (8.5 × 11 inches) S041141
Epson Premium Photo Paper Glossy
Epson Ultra Premium Photo Paper Glossy
Borderless 4 × 6 inches S041808
Borderless 5 × 7 inches S041464 20
Borderless 8 × 10 inches S041465 20
Letter (8.5 × 11 inches) S042183
Borderless 4 × 6 inches S042181
Letter (8.5 × 11 inches) S042182
Borderless 5 × 7 inches S041945 20
number
S041671 S041809 S042038
S041649 S041271
S04172740100
S0416672550
S04217460100
S0421752550
Sheet count
20 50 50 100
20 50 100
Borderless 8 × 10 inches S041946 20
Epson Premium Photo Paper Semi­gloss
Epson Presentation Paper Matte Letter (8.5 × 11 inches) S041062 100
Epson Premium Presentation Paper Matte
6
Loading Paper
Borderless 4 × 6 inches S041982 40
Letter (8.5 × 11 inches) S041331 20
Legal (8.5 × 14 inches) S041067 100
Borderless 8 × 10 inches S041467 50
Letter (8.5 × 11 inches) S041257
S04218050100
Page 7
Paper type Size
Part number
Sheet count
Epson Premium Presentation Paper Matte Double-sided
Epson Ultra Premium Presentation Paper Matte
Epson Photo Quality Self-adhesive Sheets
Epson Iron-on Cool Peel Transfer paper
You can purchase genuine Epson ink and paper at Epson Supplies Central
Letter (8.5 × 11 inches) S041568 50
Letter (8.5 × 11 inches) S041341 50
A4 (8.3 × 11.7 inches) S041106 10
Letter (8.5 × 11 inches) S041153 10
SM
at
www.epson.com/ink3 (U.S. sales) or www.epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766).
Using Special Papers
7
Page 8

Basic Printing

This section describes the basic steps for printing a document or photo stored on your Windows
Note:
For detailed instructions on printing, see the online Epson Information Center.
®
or Macintosh® computer.
Before you start, make sure you’ve installed your printer software and connected the WorkForce 30 Series printer to your computer as described on the Start Here sheet.
Tip:
It’s a good idea to check for updates to your WorkForce 30 Series software (see page 24 for instructions).

Printing in Windows

1. Load paper (see page 4).
2. Open your document or photo in a Windows program.
3. Open the File menu and select
Select EPSON WorkForce 30 Series
Print
. You see a window like this one:
8
Basic Printing
Click here to open your printer software
Page 9
4. Make sure
Preferences
EPSON WorkForce 30 Series
or
Properties
button.
is selected, then click the
(If you see a
Preferences
Setup, Printer
or
Properties
, or
Options
button, click it. Then click
on the next screen.)
5. On the Main tab, select the basic print settings:
Select the type of document you’re printing (choose Photo or Best Photo for pictures)
Select your paper Type
Select your paper Size
Click here for borderless photos
Select your document
Orientation
Make sure you choose the correct paper
Type
setting for the paper you are
using (see page 15 for details).
Note:
For quick access to the most common settings, click the Shortcuts tab and select one of the presets. You can create your own presets by clicking the Save Settings button on the Advanced tab.
6. For more printing options, click the
Note:
For more information about basic print settings or advanced settings, click Help button or see your online Epson Information Center.
Advanced
tab.
Printing in Windows
9
Page 10
7. If you want to change the layout settings, click the select settings as necessary.
Page Layout
tab and
8. Click
OK
to save your settings, then click OK or
Print
window appears and shows the progress of your print job.
Check ink cartridge status

Printing With a Macintosh

See the section below for your Mac OS® operating system.

Mac OS X 10.5

1. Load paper (see page 4).
to start printing. This
Cancel printing
2. Open your document or a photo in an application.
3. Open the File menu and select
4. Select
EPSON WorkForce 30
Print
.
as the Printer setting.
Select EPSON WorkForce 30
Click to expand
5. Click the arrow to expand the Print window, if necessary.
6. Select the basic copy and page settings. For borderless photos, choose a
Size
10
Basic Printing
setting with a
Sheet Feeder - Borderless
option.
Paper
Page 11
Note:
If the setting you want isn’t shown (for example, Scale), check for it in your application before printing. Or check for it in the settings for your application at the bottom of this window.
Copy and page settings
Application settings
7. Choose settings:
Print Settings
from the pop-up menu, and select the following print
Choose Print Settings
Select your Media Type (see page 15)
Select Color or Black Ink Only output
Select higher quality or faster printing (if available)
Printing With a Macintosh
11
Page 12
8. Choose any other printing options you may need from the pop-up menu. See the online Epson Information Center for details.
9. Click
Print
.
10. To monitor your print job, click the printer icon in the dock.
Cancel printing
Pause or resume printing
Select the print job

Mac OS X 10.3 to 10.4

1. Load paper (see page 4).
2. Open your document or a photo in an application.
3. Select
Page Setup
from the File menu. Make the following settings:
4. Click
12
Basic Printing
For borderless printing, choose a Paper Size list for your paper size (
OK
to close the Page Setup window.
Select WorkForce 30
Select your Paper Size
Select your document or image orientation
Sheet Feeder - Borderless
US Letter, 8 × 10 in, 4×6 in
option in the
, or
5×7 in
).
Page 13
5. Select
Print
from the File menu. You see a window like this one:
Select WorkForce 30
Select Print Settings
6. Choose
Print Settings
from the pop-up menu and select the following
settings as necessary:
Select your Media Type (see page 15)
Select Color or Black Ink Only output
Select higher quality or faster printing (if available)
Select Automatic mode
Note:
In certain programs, you may need to select Advanced before you can select Print
?
Settings. For more information about printer settings, click the
button.
7. Choose any other printing options you may need from the pop-up menu. See your online Epson Information Center for details.
8. Click the
Note:
For more information on advanced settings, click Information Center.
9. Click
Advanced
Print
.
button to change additional settings.
?
or see your online Epson
Printing With a Macintosh
13
Page 14
10. To monitor the progress of your print job, click the printer icon when it appears in the dock on the bottom of your desktop.
You see a screen like this:
Pause or resume printing
Cancel printing
Select the print job
11. When you’re finished, close the printer window.
14
Basic Printing
Page 15

Selecting the Correct Paper Type

Select the correct
Type
(see page 9) or
Media Type
(see page 13) setting in your
printer software:
For this paper Select this setting
Plain paper Epson Bright White Paper Epson Presentation Paper Matte
Epson Ultra Premium Photo Paper Glossy Ultra Premium Photo Paper
Epson Premium Photo Paper Glossy Premium Photo Paper Glossy
Epson Photo Paper Glossy Photo Paper Glossy
Epson Premium Photo Paper Semi-gloss Premium Photo Paper Semi-
Epson Premium Presentation Paper Matte Epson Premium Presentation Paper Matte
Double-sided Epson Ultra Premium Presentation Paper Matte Epson Photo Quality Self-adhesive Sheets Epson Iron-on Cool Peel Transfer paper
Envelopes Envelope
Plain Paper/Bright White Paper
Glossy
Gloss
Premium Presentation Paper
Matte
Selecting the Correct Paper Type
15
Page 16

Maintaining Your Printer

If you notice a decline in print quality, follow the instructions in this chapter for:
“Checking the Print Head Nozzles” (see below)
“Cleaning the Print Head” on page 17
“Checking the Ink Cartridge Status” on page 18
“Replacing Ink Cartridges” on page 19
Caution:
To keep your WorkForce 30 Series looking like new, don’t place anything on top of the cover or use it as a writing surface. If you need to clean the cover, use only a soft, non­abrasive microfiber-type cloth.

Checking the Print Head Nozzles

If your printouts are faint or have gaps in them, some of the nozzles in the print head may be clogged or ink may be running low in one or more of the ink cartridges. Follow the steps below to check the print head nozzles.
1. Turn off the printer.
2. Load letter-size paper in the sheet feeder.
3. Hold down the
)
paper button as you press the P power button, then hold
both buttons down until the P power light begins to flash. The printer turns on and prints a test pattern.
Print head nozzles are clean:
Print head needs to be cleaned:
If the pattern does not look good, try cleaning the print head. See page 17.
16
Maintaining Your Printer
Page 17

Cleaning the Print Head

If your printouts are unexpectedly light or faint, or you notice light or dark bands across your printout, you may need to clean the print head. This unclogs the nozzles so they can deliver ink properly. Run a nozzle check as described on page 16 to see if the print head needs cleaning.
Note:
Print head cleaning uses ink, so clean it only if quality declines and the nozzle check indicates that the print head needs to be cleaned.
H
If the below. In this case, replace the appropriate ink cartridge first (see page 19).
1. Make sure the printer is on and the Hink light is off.
ink light comes on or flashes, you cannot clean the print head as described
2. Hold down the
H
ink button for 3 seconds until the P power light starts
flashing. The printer runs a head cleaning cycle.
Caution:
Never turn off the printer while head cleaning is in progress. You may damage it.
3. When the P power light stops flashing, run a nozzle check (as described on
page 16) to verify that the print head is clean.
4. If there are still gaps or lines, or the test patterns are faint, run another cleaning cycle and check the nozzles again.
Note:
If you don’t see any improvement after cleaning the print head up to 4 times, turn off the printer and wait at least 6 hours. This lets any dried ink soften. Then try cleaning the print head again. If quality still does not improve, one of the ink cartridges may be old or damaged and needs to be replaced (see page 19).
Tip:
If you do not use your printer often, it is a good idea to print a few pages at least once a month to maintain good print quality.
Cleaning the Print Head
17
Page 18

Checking the Ink Cartridge Status

When the Hink light starts flashing, one or more cartridges are low on ink. When the
H
ink light stays on, you need to replace the cartridge(s).
You can also check the ink cartridge status using your printer software. See your online Epson Information Center for more information.
Note:
The WorkForce 30 Series requires two black ink cartridges. If you install different sizes of black ink cartridges (one high capacity and one standard capacity) in the printer at the same time, the black ink level indicators in the printer software may show one black cartridge being used more quickly than the other. This is normal. Please note that the ink level indicators in the printer software are estimates only.
Caution:
You cannot print if one or more cartridges are expended. Leave the expended cartridge(s) installed until you have obtained a replacement, or the ink remaining in the print head nozzles may dry out.
A window may appear on your screen if you try to print when ink is low. On a computer that is connected to the Internet, you may see a screen asking if you want to receive ink offers and other updates from Epson. Click to continue.
Note:
To disable checking for ink offers or updates from Epson, see the instructions in your online Epson Information Center.
Accept
or
Decline
You can purchase genuine Epson ink and paper at Epson Supplies Central at www.epson.com/ink3 (U.S. sales) or www.epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766).
18
Maintaining Your Printer
Page 19
Use these part numbers when you order or purchase new ink cartridges:
Ink Color Standard capacity High capacity
Black 69 68
Cyan 69 68
Magenta 69 68
Yellow 69 68
Note:
The WorkForce 30 Series requires two black ink cartridges.
The 68 High Capacity color ink cartridges are available only online.
We recommend that you use genuine Epson cartridges and do not refill them. The use of other products may affect your print quality and could result in printer damage.
Cartridge yields vary considerably based on images printed, print settings, paper type, frequency of use, and temperature. For print quality, a small amount of ink remains in the cartridge after the “replace cartridge” indicator comes on. The printer ships with full cartridges and part of the ink from the first cartridges is used for priming the printer.
For best printing results, use up a cartridge within six months of opening the package.

Replacing Ink Cartridges

Make sure you have a new ink cartridge before you begin. Once you start replacing a cartridge, you must complete all the steps in one session.
1. Make sure the printer is on.
2. Open the printer cover.
Replacing Ink Cartridges
19
Page 20
3. Press and release the Hink button. The P power and Hink lights flash.
If one of the cartridges is low or expended, the printer moves that cartridge to the _ expended ink mark. Go to step 4.
If no cartridges are low or expended, the print head moves to the ink replacement position. Go to step 5.
Note:
Do not hold down the Hink button for more than 3 seconds or the printer may start to clean the print head.
Caution:
Do not move the print head by hand; this may damage the printer. Always press the
H
ink button to move it.
Do not touch the flat white cable inside the WorkForce 30 Series.
4. Press the Hink button again.
If another cartridge is low or expended, it moves to the _ expended ink mark.
Once the printer identifies all of the low or expended ink cartridges, the print head moves to the ink cartridge replacement position.
20
Maintaining Your Printer
Page 21
5. Open the cartridge cover.
Caution:
Never attempt to open the cartridge cover when the print head is moving. Wait until the cartridges have moved to the replacement position.
6. Squeeze the tab at the back of the cartridge and lift it straight out. Dispose of it carefully. Do not take the used cartridge apart or try to refill it.
Warning:
If ink gets on your hands, wash them thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. Keep cartridges out of the reach of children.
Replacing Ink Cartridges
21
Page 22
7. Before you open the new ink cartridge package, shake it four or five times. Then remove it from the package.
Caution:
Do not touch the green chip on the front of the cartridge. This can damage the ink cartridge.
8. Remove the yellow tape from the bottom of the ink cartridge.
Caution:
If you do not remove the yellow tape before installing the ink cartridge, print quality may decline or you may not be able to print. Do not remove any other seals from the cartridges.
9. Place the new ink cartridge into the cartridge holder and push it down until it clicks into place.
22
Maintaining Your Printer
Page 23
10. Once you replace any other cartridges that need replacing, close the ink cartridge cover and press it until it clicks into place.
11. Close the printer cover.
12. Press the
H
ink button. The printer begins charging ink and the P power
light starts flashing. This takes about 1 1/2 minutes. When it’s finished, the P power
Caution:
Never turn off the printer while the P power light is flashing or you’ll waste ink.
If you removed a low or expended ink cartridge, you cannot reinstall and use the cartridge.
Note:
If the correctly. Press the into place.
light stops flashing and remains on, and the Hink light goes out.
H
ink light stays on (not flashing), the ink cartridge may not be installed
H
ink button again and reinstall the ink cartridge until it clicks
Replacing Ink Cartridges
23
Page 24

Solving Problems

If you have a problem with your WorkForce 30 Series printer, check the lights on the control panel to diagnose the cause.
You can also check “Problems and Solutions” on page 26 for basic troubleshooting suggestions, or double-click the computer desktop for more detailed help.

Checking for Software Updates

Periodically, it’s a good idea to check Epson’s support website for free updates to your WorkForce 30 Series software. Open your online Epson Information Center and select
Latest Software
support (U.S.) or epson.ca (Canada).
or visit Epson’s support website at epson.com/
WorkForce 30 Series Info Center
Download the
icon on your
With Windows, you can select printer settings window. You can also click
Programs Update
24
Solving Problems
.
, select
EPSON
, select
Driver Update
WorkForce 30 Series
on the Maintenance tab in the
Start
or , select
Programs
, and click
or
Driver
All
Page 25

Error Indicators

Light status Cause Solution
P
Flashing Flashing
P
Flashing Off On
P
Flashing Off Flashing
P
On Flashing Off
P
Flashing Flashing Off
P
On On Off
P
Flashing On Off
H
fast
H
H
H
H
H
H
)
Flashing
fast
)
)
)
)
)
)
The printer cover is open.
No paper is loaded in the sheet feeder.
Multiple pages have been fed into the sheet feeder.
Paper is jammed. See page 26.
An ink cartridge is running low on ink.
An ink cartridge is expended, incorrectly installed, or not compatible.
Close the printer cover.
Load paper in the sheet feeder. See page 4.
Press the ) paper button to eject the paper. Then reload the paper; see page 4.
See page 18.
See page 18.
P
Off Flashing Flashing
P
Off Flashing
H
H
fast
)
)
Flashing
fast
A part needs to be replaced.
There is a problem with the printer.
Contact Epson; see page 28.
Turn the printer off and then back on. If the error does not clear, contact Epson; see page 28.
Error Indicators
25
Page 26

Problems and Solutions

Check the solutions below if you’re having trouble using your printer.

Paper Feeding Problems

Make sure the paper size settings are correct for the paper you loaded.
Make sure your paper is loaded short edge first and is positioned against the right edge guide with the left edge guide against its left side. Don’t load paper above the arrow mark inside the left edge guide.
If paper doesn’t feed, remove it from the sheet feeder. Flip through the stack to separate the sheets a little. Then reload the paper against the right edge guide, and slide the left edge guide against the paper (but not too tightly). Make sure the paper is not in front of the feeder guard.
Do not load too many sheets at once (up to 20 sheets of photo or matte paper and 100 sheets of 20 lb plain paper). See the online Epson Information Center for more information.
If paper is jammed, follow these steps to clear the jam:
1. Press the ) paper button to eject the jammed paper. If the jammed paper
is not ejected, go to the next step.
2. If the paper is stuck near the sheet feeder or output tray, gently pull it out.
If the paper is stuck inside, press the P power button to turn off the printer. Open the printer cover and remove any paper inside, including any torn pieces. Do not pull the paper out backward; this can damage the sheet feeder. Close the printer cover, then turn the printer back on.

Print Quality Problems

If you have any problems with the print quality, try these solutions:
Load the paper printable side up (usually the whiter, brighter, or glossy side).
Make sure your paper isn’t damp or curled.
Use a support sheet with special paper or load your paper one sheet at a time. Remove sheets from the output tray so not too many collect at a time.
26
Solving Problems
Page 27
Make sure the type of paper you loaded matches the paper size and paper type settings in your printer software (see page 15).
For the best print quality, use Epson special paper (see page 6) and genuine Epson ink cartridges (see page 18).
If you notice light or dark bands across your printouts or they are too faint, you may need to clean the print head. This unclogs the nozzles so they can deliver ink properly. Run a nozzle check as described on page 16 to see if the print head needs cleaning.
Clean the print head as described on page 17.
If you notice jagged vertical lines, you may need to align the print head. See your online Epson Information Center for instructions.
The ink cartridges may be old or low on ink (see page 19 for instructions on replacing an ink cartridge).
Problems and Solutions
27
Page 28

Where To Get Help

Epson Technical Support
Epson provides these technical support services:
Internet Support
Visit Epson’s support website at epson.com/support and select your product for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions.
Speak to a Support Representative
Before you call Epson for support, please have the following information ready:
Product name (WorkForce 30 Series)
Product serial number (located on the label in back)
Proof of purchase (such as a store receipt) and date of purchase
Computer configuration
Description of the problem
Then call:
U.S.: (562) 276-7202, 6AM to 8PM, Pacific Time, Monday through Friday,
AM
and 7
to 4PM, Saturday
Canada: (905) 709-2567, 6AM to 6PM, Pacific Time, Monday through Friday
Days and hours of support are subject to change without notice. Toll or long distance charges may apply.
Purchase Supplies and Accessories
You can purchase genuine Epson ink and paper at Epson Supplies Central at www.epson.com/ink3 (U.S. sales) or www.epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766).
28
Solving Problems
Page 29

Notices

Important Safety Instructions

Before using your WorkForce 30 Series printer, read and follow these safety instructions:
Be sure to follow all warnings and instructions marked on the printer.
Use only the type of power source indicated on the printer label.
Use only the power cord that comes with the printer. Use of another cord may cause fires or shock. Do not use the cord with any other equipment.
Place the printer near a wall outlet where the plug can be easily unplugged.
Avoid plugging the printer into an outlet on the same circuit as a photo copier or air control system that regularly switches on and off, or on an outlet controlled by a wall switch or timer.
Do not let the power cord become damaged or frayed.
If you use an extension cord with the printer, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord’s ampere rating. Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet’s ampere rating.
Avoid locations that are subject to rapid changes in heat or humidity, shocks or vibrations, or dust.
Leave enough room around the printer for sufficient ventilation. Do not block or cover openings in the printer case or insert objects through the slots.
Do not place the printer near a radiator or heating vent or in direct sunlight.
Place the printer on a flat, stable surface that extends beyond its base in all directions. It will not operate properly if it is tilted or at an angle.
Make sure the back of the printer is at least 4 inches (10 cm) away from the wall.
Do not spill liquid on the printer.
Except as specifically explained in your documentation, do not attempt to service the printer yourself.
Unplug the printer and refer servicing to qualified service personnel under the following conditions: if the power cord or plug is damaged; if liquid has entered the product; if the product has been dropped or the case damaged; if the product does not operate normally or exhibits a distinct change in performance. Adjust only those controls that are covered by the operating instructions.
Notices
29
Page 30
When storing or transporting the printer, do not tilt it, stand it on its side, or turn it upside down; otherwise ink may leak from the cartridges.
When connecting the printer to a computer or other device with a cable, ensure the correct orientation of the connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation may damage both devices connected by the cable.
If damage occurs to the plug, replace the cord set or consult a qualified electrician. If there are fuses in the plug, make sure you replace them with fuses of the correct size and rating.
Leave enough space in front of the printer for the paper to be fully ejected.
Do not touch the flat white cable inside the printer.
Do not use aerosol products that contain flammable gases inside or around the printer. Doing so may cause fire.
Always turn off the printer using the P power button, and wait until the P power light stops flashing before unplugging the printer or cutting off power to the electrical outlet.
Before transporting the printer, make sure that the print head is in the home (far right) position and the ink cartridges are in place.
Ink Cartridge Safety Instructions
Keep ink cartridges out of the reach of children and do not drink the ink.
Be careful when you handle used ink cartridges; there may be ink remaining around the ink supply port. If ink gets on your skin, wash it off with soap and water. If it gets in your eyes, flush them immediately with water.
Do not put your hand inside the printer or touch any cartridges during printing.
Install a new ink cartridge immediately after removing an cartridges uninstalled can dry out the print head and may prevent the printer from printing.
If you remove an ink cartridge for later use, protect the ink supply area from dirt and dust and store it in the same environment as the printer. Note that there is a valve in the ink supply port, making covers or plugs unnecessary, but care is needed to prevent the ink from staining items that the cartridge touches. Do not touch the ink cartridge ink supply port or surrounding area.
Use an ink cartridge before the date printed on its package.
Do not dismantle an ink cartridge. This could damage the print head.
Store ink cartridges in a cool, dark place.
expended
one. Leaving
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After bringing an ink cartridge inside from a cold storage site, allow it to warm up at room temperature for at least three hours before using it.
Store ink cartridges with their labels facing upward. Do not store cartridges upside down.

FCC Compliance Statement

For United States Users
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio and television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
WARNING
The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC Certification of this device and may cause interference levels which exceed the limits established by the FCC for this equipment. It is the responsibility of the user to obtain and use a shielded equipment interface cable with this device. If this equipment has more than one interface connector, do not leave cables connected to unused interfaces. Changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment.
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For Canadian Users
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

Declaration of Conformity

According to 47CFR, Part 2 and 15 for: Class B Personal Computers and Peripherals; and/or CPU Boards and Power Supplies used with Class B Personal Computers:
We: Epson America, Inc. Located at: MS 3-13
3840 Kilroy Airport Way Long Beach, CA 90806 Telephone: (562) 290-5254
Declare under sole responsibility that the product identified herein, complies with 47CFR Part 2 and 15 of the FCC rules as a Class B digital device. Each product marketed is identical to the representative unit tested and found to be compliant with the standards. Records maintained continue to reflect the equipment being produced can be expected to be within the variation accepted, due to quantity production and testing on a statistical basis as required by 47CFR §2.909. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Trade Name: Epson Type of Product: Ink jet printer Model: B421B
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Epson America, Inc., Limited Warranty

What Is Covered: Epson America, Inc. (“Epson”) warrants to the original retail purchaser that the Epson printer covered by this limited warranty statement, if purchased and operated only in the United States or Canada, will be free from defects in workmanship and materials for a period of one (1) year from the date of original purchase. For warranty service, you must provide proof of the date of original purchase.
What Epson Will Do To Correct Problems: Should your Epson printer prove defective during the warranty period, please call the Epson Connection or (905) 709-2567 (Canada) for warranty repair instructions and return authorization. An Epson service technician will provide telephone diagnostic service to determine whether the printer requires service. If service is needed, Epson will, at its option, exchange or repair the printer without charge for parts or labor. If Epson authorizes an exchange for the defective unit, Epson will ship a replacement printer to you, freight prepaid, so long as you use an address in Canada or the U.S. (excluding Puerto Rico and U.S. Possessions). Shipments to other locations will be made freight collect. You are responsible for securely packaging the defective unit and returning it to Epson within five (5) working days of receipt of the replacement. Epson requires a debit or a credit card number to secure the cost of the replacement printer in the event that you fail to return the defective one. If Epson authorizes repair instead of exchange, Epson will direct you to send your printer to Epson or its authorized service center, where the printer will be repaired and sent back to you. You are responsible for packing the printer and for all costs to and from the Epson authorized service center. When warranty service involves the exchange of the printer or a part, the item replaced becomes Epson property. The replacement printer or part may be new or refurbished to the Epson standard of quality, and, at Epson's option, may be another model of like kind and quality. Exchange products and parts assume the remaining warranty period of your original product covered by this limited warranty.
What This Warranty Does Not Cover: This warranty covers only normal use in the United States and Canada. Using this product for continuous production or similar high duty purposes is not considered normal use; damage, maintenance or service from such use will not be covered under this warranty. This warranty is not transferable. This warranty does not cover any color change or fading of prints or reimbursement of materials or services required for reprinting. This warranty does not cover damage to the Epson product caused by parts or supplies not manufactured, distributed or certified by Epson. This warranty does not cover ribbons, ink cartridges or third party parts, components, or peripheral devices added to the Epson product after its shipment from Epson, e.g., dealer or user-added boards or components. Epson is not responsible for warranty service should the Epson label or logo or the rating label or serial number be removed or should the product fail to be properly maintained or fail to function properly as a result of misuse, abuse, improper installation, neglect, improper shipping, damage caused by disasters such as fire, flood, and lightning, improper electrical current, software problems, interaction
SM
at (562) 276-7202 (U.S.)
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with non-Epson products, or service other than by an Epson Authorized Servicer. If a claimed defect cannot be identified or reproduced, you will be held responsible for the costs incurred.
THE WARRANTY AND REMEDY PROVIDED ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS OR IMPLIED WARRANTIES INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE. SOME LAWS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES. IF THESE LAWS APPLY, THEN ALL EXPRESS AND IMPLIED WARRANTIES ARE LIMITED TO THE WARRANTY PERIOD IDENTIFIED ABOVE. UNLESS STATED HEREIN, ANY STATEMENTS OR REPRESENTATIONS MADE BY ANY OTHER PERSON OR FIRM ARE VOID. IN NO EVENT SHALL EPSON OR ITS AFFILIATES BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OR INABILITY TO USE THE EPSON PRODUCT, WHETHER RESULTING FROM BREACH OF WARRANTY OR ANY OTHER LEGAL THEORY. IN NO EVENT SHALL EPSON OR ITS AFFILIATES BE LIABLE FOR DAMAGES OF ANY KIND IN EXCESS OF THE ORIGINAL RETAIL PURCHASE PRICE OF THE PRODUCT.
In Canada, warranties include both warranties and conditions.
Some jurisdictions do not allow limitations on how long an implied warranty lasts, and some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations and exclusions may not apply to you. This warranty gives you specific legal rights and you may have other rights which vary from jurisdiction to jurisdiction.
To find the Epson Authorized Reseller nearest you, visit our website at: http://www.epson.com.
To find the Epson Customer Care Center nearest you, visit: http://www.epson.com/support.
You can also write to: Epson America, Inc., P.O. Box 93012, Long Beach, CA 90809-3012
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Copyright Notice

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other equipment.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.
Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko Epson Corporation.
A Note Concerning Responsible Use of Copyrighted Materials
Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product. While some countries’ laws permit limited copying or reuse of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume. Contact your legal advisor for any questions regarding copyright law.
Trademarks
Epson is a registered trademark, Epson Exceed Your Vision is a registered logomark, and Supplies Central is a service mark of Seiko Epson Corporation.
WorkForce is a trademark and Epson Connection is a service mark of Epson America, Inc.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.
This information is subject to change without notice.
© 2008 Epson America, Inc. 5/08
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CPD-25609
Printed in XXXXXX
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