Before using the printer, make sure it’s set up as described
in Chapter 1 of the Printer Guide.
Setting Up the Paper and Spindle
1 Open the roll paper cover and lift out the spindle.
2 Slide the movable paper stop off the left end of the
spindle.
3 Position the roll so the paper unwinds as
shown, then slide the roll onto the spindle so it
fits securely against the paper stop.
4 Slide the movable paper stop back onto the spindle
and insert it firmly into the end of the roll.
5 Insert the white end of the spindle (with the fixed
paper stop) into the right mounting bracket.
6 Place the black end of the spindle into the left
mounting bracket.
paper stop
Handle the roll carefully and avoid
touching the printable side of the paper
with bare hands. Fingerprints may affect
print quality.
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Loading Roll Paper (Continued)
Loading Roll Paper (Continued)
Loading Roll Paper for Printing
Once the roll paper is attached to the spindle and inserted
in the printer, you’re ready to load it for printing.
1 Make sure the printer is turned on. Then press the
Paper Sourcebutton repeatedly until one of the
Roll lights comes on (either Roll Auto Cut or Roll
Cutter Off).
To avoid feeding excess paper, make sure you
don‘t select Sheet when you’re using roll
paper.
If you’re printing on canvas, vinyl, or other
heavy media, select Roll Cutter Off.
3 Feed the paper into the paper slot and then pull it
down so it extends through the slot.
4 Turn the paper roll back to remove the slack. Then
align the paper with the two rows of holes at the
paper exit.
5 Push the paper set lever all the way in, then close the
roll paper cover.
2 Pull the paper set lever out, to the released position.
To avoid damaging the printer, never move
the paper set lever while the Operate or Pause
light is flashing.
If you’re using Roll Auto Cut and the leading edge of
the paper is uneven, press the Cut/Eject button to
recut the edge.
6 Press the Pause button. The print head moves and
the paper feeds into printing position automatically.
READY appears on the control panel display.
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Loading and Using Cut Sheet Paper
Loading and Using Cut Sheet Paper
1 Make sure roll paper is not loaded for printing, and
the roll paper cover is closed.
2 Press the Paper Source button repeatedly until the
Sheet light comes on.
3 Make sure the paper set lever is all the way in, in the
secured position.
To avoid damaging the printer, never move
the paper set lever while the Operate or Pause
light is flashing.
Printing on Posterboard
When you print on posterboard (more than 19 mil thick),
you need to open the lower cover before you feed the
board for printing.
1 Open the lower cover, then pull the paper set lever
out.
2 Press the Paper Source button until the Sheet light
comes on.
3 Feed the board into the paper slot until the bottom
edge rests behind the open lower cover.
4 Align the board with the scale on the roll paper cover.
Make sure the posterboard is flat (not bowed
or wrinkled), or it may damage the print head.
4 Feed the sheet into the paper slot until it meets
resistance. Align the paper with the scale on the roll
paper cover.
5 Press the Pause button. The print head moves and
the paper feeds into printing position automatically.
READY appears on the control panel display.
6 Print your page. After printing, the sheet stays in the
printer.
7 To remove the print, hold it while pressing the lower
Paper Feed button.
5 Push the paper set lever all the way in, then close the
lower cover.
6 Press the Pause button. The print head moves and
the posterboard feeds into printing position. READY
appears on the control panel display.
7 Run your print job. After printing, the posterboard
stays in the printer.
8 Hold the posterboard as you pull the paper set lever
out. Then gently remove the print at the paper exit.
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Page 4
Checking and Cleaning the Print Head
Checking and Cleaning the Print Head
If you notice missing colors or horizontal banding (thin
light or dark lines) in your printouts, you may need to
clean the print head. First print a nozzle check pattern, as
described below. If dots are missing or out of place in the
pattern, then run a cleaning cycle.
1 Load a sheet of paper (or roll paper) in the printer.
2 Press the SelecType
PRINT MENU appears on the display.
™
button repeatedly until TEST
If dots are missing from the pattern, as shown below,
you need to run a cleaning cycle.
5 Make sure that all of the Ink Out lights on the
printer’s control panel are off. If an Ink Out light is
flashing or on, you need to replace the corresponding
ink cartridge instead.
6 Press the Cleaning button and hold it for at least
3 seconds. The Pause light flashes as the printer
cleans its print head. The cleaning cycle takes about
a minute and does not use any paper.
To avoid damaging the printer, don’t turn it off
until the cleaning cycle is finished and the
Pause light has stopped flashing.
3 Press the Item button. NOZZLE CHECK = PRINT
appears on the display.
4 Press the Enter button. The nozzle check prints as
shown below:
If all the lines on the check pattern are complete, with
no gaps in the dot pattern, the print head doesn’t
need cleaning. (You may need to use an eye loupe to
check the pattern.)
7 When the Pause light goes off, follow steps 1 through
4 to run another nozzle check to make sure the print
head is clean.
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Page 5
Aligning the Print Head
Aligning the Print Head
If banding appears on your prints, or vertical lines are not
straight, you may need to align the print head. Before you
begin, print a nozzle check (see page 4) to ensure that the
problem is not caused by clogged nozzles.
1 Make sure the printer is turned on and 44-inch wide
paper is loaded. (Be sure to use coated ink jet paper,
such as the Doubleweight Matte Paper that came with
the printer. For best results, use the paper you’ll be
printing on to perform the alignment.)
2 Press the SelecType button until HEAD
ALIGNMENT MENU is displayed.
3 Press the Item button. PAPER THICK=STD appears
on the display.
If you are using EPSON paper, leave this setting
on STD.
If you are using other media, enter the thickness value
of the paper in 0.1-mm increments by pressing the
+ or – button. Check the media specifications for
its thickness.
4 Press the Enter button. You see ALIGNMENT=Bi-D
LC on the display.
5 Press the + button so that ALIGNMENT=Uni-D
appears.
6 Press the Enter button to print the alignment pattern.
7 Examine the first row (marked #1 C). You see a series
of patterns similar to the one below across the width
of the paper. Use your own eye loupe or the one that
came with the printer to determine which line is the
best. (Each line is composed of two overlapping
colors. Look for the line in which the colors overlap
the most evenly.) In the example below, #8 is the best
choice.
8 Look at the other patterns in the first row to see if the
same number is consistently the best line. If not,
determine which number is generally the best.
Ideally, number 8 (±1) should be the best line in
all of the printed patterns. If it is, you can press
Pause to exit the adjustment early.
9 Check the control panel display. It shows #1 C=8,
which means that number 8 is the current setting for
row #1 C. If you need to change the setting, use the +
or – button to select the best line for that row. Then
press the Enter button to register the setting.
10 Repeat steps 7 through 9 for each additional row.
11 When done, press the Pause button to exit the head
alignment.
You may have to repeat the adjustment more than
once to ensure that number 8 is the best choice in
all cases.
12 When done performing the adjustment in Uni-D
(uni-directional) mode, as described above, you
should repeat it in Bi-D mode (select ALIGNMENT
= Bi-D ALL). The process is exactly the same, but the
printed pattern is different:
number 8 shows the best block
To select the best pattern, use an eye loupe to determine
which block has the smallest gaps. In the example above,
number 8 has the smallest gaps.
number 8 shows the best line
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Page 6
Checking Ink Levels and Replacing Ink Cartridges
Checking Ink Levels and Replacing Ink Cartridges
Before you begin a large print job, you should check your
ink levels. If one of your cartridges is low, you can replace it
before you start. Or, you can wait until the ink runs out,
replace the cartridge, and then continue the job without
any loss of print quality.
Checking Ink Levels
1 Press the SelecType button until PRINTER STATUS
MENU appears on the display.
2 Press the Item button. The printer’s firmware number
appears.
3 Continue pressing the Item button to display the
amount remaining for each of the 6 inks:
E*****F = full
E**** F = 3/4 full
E*** F = 1/2 full
E** F = 1/4 full
E* F = nearly empty
E F = empty
4 Press SelecType to exit the Printer Status menu.
Replacing Ink Cartridges
When one of the Ink Out lights is flashing and INK LOW is
displayed on the control panel, the corresponding cartridge
is nearly empty. Make sure you have the correct
replacement cartridge.
When one of the Ink Out lights stays on and Ink Out is
displayed on the control panel, the cartridge is empty. To
replace the cartridge, first make sure the printer is on.
1 Push the indentation on the ink compartment cover
to release the lock and open the cover.
2 Locate the slot containing the empty ink cartridge
corresponding to the Ink Out light. Press down on
the top of the clamp and pull it forward.
EPSON Photographic Dye™ ink
• BlackT499201• Light cyanT504201
• CyanT502201• Light magentaT503201
• MagentaT501201• YellowT500201
EPSON Archival™ ink
• BlackT511201• Light cyanT516201
• CyanT514201• Light magentaT515201
• MagentaT513201• YellowT512201
EPSON UltraChrome™ ink*
• Photo BlackT549100• Light cyanT549500
• Matte BlackT549800• Light magentaT549600
• CyanT549200• YellowT549400
• MagentaT549300
* Your printer uses one black ink cartridge (Matte Black or Photo Black). To switch black
ink types, you have to follow a special procedure (see your Printer Guide), so be sure to
replace the black cartridge with the same type as you are currently using.
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Page 7
Replacing Ink Cartridges (Continued)
Replacing Ink Cartridges (Continued)
3 Carefully pull the empty cartridge straight out of the
printer.
If ink gets on your hands, wash them
thoroughly with soap and water. If ink gets into
your eyes, flush them immediately with water.
color, and remove it from its package.
If you’re using Archival or UltraChrome ink, shake the
cartridge gently before installing it.
If you can’t insert the cartridge smoothly, you
may have the wrong cartridge. Check the
package and product code.
6 Push the cartridge clamp back into the locked
position. Make sure the corresponding Ink Out light
goes off.
If the Ink Out light remains on, the cartridge
may not be installed correctly. Remove the
cartridge and then reinsert it as described
above.
7 Close the ink compartment cover.4 Make sure the replacement cartridge is the correct
5 Hold the cartridge so the arrow mark is on the left
side and points to the rear of the printer. Then insert
the cartridge into the slot. Don’t force it.
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Page 8
Control Panel Messages
Control Panel Messages
Status messages
These messages indicate normal phases of printer operation.
MessageLightExplanation or response
READYOperate light onPrinter is ready to print.
PRINTINGOperate light flashingPrinter is receiving data.
RESETAll lights flash brieflyPrinter is resetting.
PRESS PAUSE BUTTONPause light onPress the Pause button to continue.
WAITPause light on orPrinter is warming up, performing maintenance, or
flashingcharging ink.
PAUSEPause light onPrinter is paused. To resume printing, press the Pause
button.
INK DRY FORPause light flashingPrinter is paused to let ink dry. Wait for the number of
<number> MINminutes shown.
Error messages
For a complete list of error messages, see your Printer Guide.
MessageLightExplanationResponse
INK LOWInk Out light(s) flashingInk cartridge(s) nearlyReplace ink cartridge(s) indicated
empty (printing continues). by Ink Out light(s). See page 6.
INK OUTInk Out light(s) onInk cartridge(s) emptyReplace ink cartridge(s) indicated
(printing stops).by Ink Out light(s). See page 6.
LOAD ROLL PAPERPaper Out light onPaper source setting inMake sure the right paper is loaded
LOAD SHEET PAPERprint options is differentand the paper source setting is the
from control panel.same on the control panel and print
options.
MAINTENANCE REQ.A maintenance partNote the error number and contact
<error number>needs to be replaced soon. EPSON.
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Control Panel Messages (Continued)
Control Panel Messages (Continued)
Error messages (Continued)
MessageLightExplanationResponse
PAPER JAMPaper Out lightPaper has jammed in the
flashingprinter.
PAPER NOT STRAIGHTPaper Out light onPaper was fed at an angle.
SERVICE REQ.All lights flashingAn error has occurred.
<error number>
TURN PWR OFF ANDThis message appears after
ONyou clear a paper jam.
Pull the paper set lever all the
way out and open the lower
cover if necessary. Then remove
the jammed paper, close the
lower cover, and push the lever
in. Turn the printer off and then
back on.
Reload paper, making sure the
edges are straight and lined up
with the rows of holes.
Note the error number, and turn
the printer off and then on. If the
message remains, contact
EPSON.