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100 Corporate Drive Mahwah, NJ 07430

Service Bulletin

No.: DZ10-146

Date: October 13, 2010

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Model: RCD-N7

Subject: Correction of the Firmware via DPMS

Countermeasure is applicable only upon claim from the customer.

Symptom: 1) Add a new feature that "PartyMode Plus" (add "ZoneManagement function", "operation by Attendee of PartyMode".)

2)Add a new feature that "Update Notification function" which that "Displays a notification message on menu screen when the latest firmware is released.

3)Countermeasure for failure.

3)-1The unit cannot pause by PLAY/PAUSE button ofRCD-N7or remote control unit after start playback of Data CD(MP3,WMA) by push a PLAY/PAUSE/ENTER button ofRCD-N7.

3)-2If reset the unit then chose "Wireless" then chose "SSID" and push a "ENTER button", "Connection failed" will be displayed and cannot connect wireless.

3)-3"This is a function for only E3 model". When push ENTER button after chose "I am new to Pandora" after select the function of "ONLINE MUSIC" to "Pandora" during "Read only mode" of Pandora, a message that "Activation has not been completed" will be displayed on the monitor.

3)-4The unit does not connect to Network automatically after updated the IMG of DM870 by DPMS after connect the unit to wireless LAN.

Solution: We corrected the firmware so that no malfunction occurs.

Updating the firmware (Refer to the Instruction Manual.)

1) Turn the Power Supply of the unit off.

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CONFIDENTIALITY NOTICE:

The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their employees. This document may contain information that is privileged, confidential and may be protected from disclosure under applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss resulting from the misuse of the information contained in this document.

2)Connect the Ethernet terminal of the unit to the Network line by Ethernet straight cable. (Don't use Ethernet cross cable.)

3)The connection of the network recommends the Ethernet cable for certain update.

4)Turn the Power Supply of the unit on.

5)The unit sets the Internet. It wishes waiting for about two minutes until customer's router ends the setting.

Caution: The update doesn't succeed when the customers set cannot hook up to the Internet correctly. In this case, please confirm the internet environment of the customer house. If the Internet radio can be received correctly or not can be used to determine whether the Internet is properly connected. There are some problems under the internet environment when the Internet radio can not be received.

6)Press "MENU" button on the front panel and indicates the GUI menu.

7)Press "CURSOR" button.

8)The GUI indicates, "OTHER" > "Firmware Update".

Caution: The update interrupts when it is not possible to connect it with the

Internet correctly. In this case, please re-dofrom step 1) again.

9)Select the "Start" on GUI.

10)Press the "ENTER" button.

11)The firmware will start updating.

Caution: when the firmware update starts correctly, the GUI and the audio signal, etc. stops and everything becomes the update operation.

12) During the updating, the progress of update is indicated on the GUI as follows.

[Updating] xx min yy

System (<- Device name is indicated)

Time necessary for update: approximately 15 min.

Caution: The update time might change depending on the situation of the DPMS server and the speed of the Internet environment of the customer house.

13) After upgrading, the unit restarts automatically.

______________________________________________________________________________________

CONFIDENTIALITY NOTICE:

The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their employees. This document may contain information that is privileged, confidential and may be protected from disclosure under applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss resulting from the misuse of the information contained in this document.

Troubleshooting: If the display reads as shown below, check the settings and network environment, then update again. The problem is not in the Internet connection if the Internet radio can be able to be received correctly.

Cautions during the updating operation:

1)Do not turn off the power until updating is completed.

2)Even with a broadband connection to the Internet, approximately 20 minutes is required for the updating procedure to be completed.

3)Once updating starts, normal operations on this unit cannot be performed until updating is completed.

4)Furthermore, updating the firmware may reset the backup data for the parameters, etc. set for this unit.

______________________________________________________________________________________

CONFIDENTIALITY NOTICE:

The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their employees. This document may contain information that is privileged, confidential and may be protected from disclosure under applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss resulting from the misuse of the information contained in this document.

5) If the update fails, remove and re-insertthe power cord. “Update retry” appears on the display and update restarts from the point at which update failed. If the error continues despite this, check the network environment.

Confirming the firmware’s number after upgraded:

After completion of the updating operation, the new version number can be confirmed by starting up the unit according to the following procedure.

Plug AC cord into power outlet while holding both "CURSOL UP" button and "B" button on the front panel simultaneously.

Push "MENU" Button then the version of the firmware is indicated, then chose the device by "CURSOL UP" "CURSOL DOWN" button.

Caution: "Ethernet SBL" and "Ethernet IMG" are takes approximately 1min to indicate the version from turn on the unit.

RCD-N7

Serial Number Range:

Please apply the above modification to the production models in the following serial numbers.

*****00001 ~ 010*******

______________________________________________________________________________________

CONFIDENTIALITY NOTICE:

The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their employees. This document may contain information that is privileged, confidential and may be protected from disclosure under applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss resulting from the misuse of the information contained in this document.