Dell Vostro 5391
Setup and specifications guide
Regulatory Model: P114G
Regulatory Type: P114G001
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the
problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2018 - 2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its
subsidiaries. Other trademarks may be trademarks of their respective owners.
2019 - 08
Rev. A00
Contents
1 Set up your computer................................................................................................................... 5
2 Create a USB recovery drive for Windows.......................................................................................7
3 Chassis....................................................................................................................................... 8
Display view............................................................................................................................................................................ 8
Left view.................................................................................................................................................................................9
Right view...............................................................................................................................................................................9
Palmrest view....................................................................................................................................................................... 10
Bottom view.......................................................................................................................................................................... 11
Keyboard shortcuts.............................................................................................................................................................. 11
4 System information.....................................................................................................................13
Product overview.................................................................................................................................................................13
Product comparison.............................................................................................................................................................13
System specifications.......................................................................................................................................................... 14
System information........................................................................................................................................................ 14
Processor........................................................................................................................................................................ 15
Memory........................................................................................................................................................................... 15
Storage............................................................................................................................................................................ 15
System board connectors............................................................................................................................................. 16
Media card-reader..........................................................................................................................................................16
Audio................................................................................................................................................................................ 16
Video card........................................................................................................................................................................17
Camera.............................................................................................................................................................................17
Wireless............................................................................................................................................................................17
Ports and connectors.....................................................................................................................................................17
Display..............................................................................................................................................................................18
Keyboard..........................................................................................................................................................................18
Touchpad.........................................................................................................................................................................18
Fingerprint reader (FPR)—optional.............................................................................................................................19
Operating system........................................................................................................................................................... 19
Battery............................................................................................................................................................................. 19
Power adapter............................................................................................................................................................... 20
Sensor and control specifications................................................................................................................................20
Dimensions and weight..................................................................................................................................................21
Computer environment..................................................................................................................................................21
Security............................................................................................................................................................................21
Security Software..........................................................................................................................................................22
Support policy...................................................................................................................................................................... 22
5 Software................................................................................................................................... 23
Downloading Windows drivers...........................................................................................................................................23
Contents 3
6 System setup.............................................................................................................................24
Boot menu............................................................................................................................................................................ 24
Navigation keys....................................................................................................................................................................24
Boot Sequence.................................................................................................................................................................... 25
System setup options......................................................................................................................................................... 25
System setup options................................................................................................................................................... 25
Clearing BIOS (System Setup) and System passwords...........................................................................................33
Updating the BIOS in Windows ........................................................................................................................................ 33
Updating BIOS on systems with BitLocker enabled..................................................................................................33
Updating your system BIOS using a USB flash drive................................................................................................33
System and setup password..............................................................................................................................................34
Assigning a system setup password............................................................................................................................34
Deleting or changing an existing system setup password........................................................................................35
7 Getting help...............................................................................................................................36
Contacting Dell.................................................................................................................................................................... 36
4 Contents
1. Connect the power adapter and press the power button.
NOTE: To conserve battery power, the battery might enter power saving mode.
1
Set up your computer
2. Finish Windows system setup.
Follow the on-screen instructions to complete the setup. When setting up, Dell recommends that you:
• Connect to a network for Windows updates.
NOTE:
prompted.
• If connected to the internet, sign-in with or create a Microsoft account. If not connected to the internet, create an offline account.
• On the Support and Protection screen, enter your contact details.
3. Locate and use Dell apps from the Windows Start menu—Recommended
Table 1. Locate Dell apps
Dell apps Details
If connecting to a secured wireless network, enter the password for the wireless network access when
Dell Product Registration
Register your computer with Dell.
Dell Help & Support
Access help and support for your computer.
SupportAssist
Proactively checks the health of your computer’s hardware and
software.
NOTE: Renew or upgrade your warranty by clicking the
warranty expiry date in SupportAssist.
Set up your computer 5
Dell apps Details
Create recovery drive for Windows.
4.
NOTE: It is recommended to create a recovery drive to troubleshoot and fix problems that may occur with Windows.
For more information, see Create a USB recovery drive for Windows.
Dell Update
Updates your computer with critical fixes and important device
drivers as they become available.
Dell Digital Delivery
Download software applications including software that is
purchased but not preinstalled on your computer.
6 Set up your computer
Create a USB recovery drive for Windows
Create a recovery drive to troubleshoot and fix problems that may occur with Windows. An empty USB flash drive with a minimum
capacity of 16 GB is required to create the recovery drive.
NOTE: This process may take up to an hour to complete.
NOTE: The following steps may vary depending on the version of Windows installed. Refer to the Microsoft support site
for latest instructions.
1. Connect the USB flash drive to your computer.
2. In Windows search, type Recovery.
3. In the search results, click Create a recovery drive.
The User Account Control window is displayed.
4. Click Yes to continue.
The Recovery Drive window is displayed.
5. Select Back up system files to the recovery drive and click Next.
6. Select the USB flash drive and click Next.
A message appears, indicating that all data in the USB flash drive will be deleted.
7. Click Create.
8. Click Finish.
For more information about reinstalling Windows using the USB recovery drive, see the Troubleshooting section of your product's
Service Manual at www.dell.com/support/manuals.
2
Create a USB recovery drive for Windows 7
Chassis
This chapter illustrates the multiple chassis views along with the ports and connectors and also explains the FN hot key combinations.
Topics:
• Display view
• Left view
• Right view
• Palmrest view
• Bottom view
• Keyboard shortcuts
Display view
3
1. Left microphone
2. Camera
3. Camera-status light
4. Right microphone
5. LCD panel
8 Chassis
Left view
1. Power connector port
2. Status light
3. HDMI port
4. USB 3.1 Gen1 Type-C port with Display port
5. microSD card slot
Right view
1. Headset port
2. USB 3.1 Gen 1 port
Chassis
9
Palmrest view
1. Power button with optional fingerprint reader
2. Keyboard
3. Touchpad
10
Chassis
Bottom view
1. Service Tag label
2. Speakers
Keyboard shortcuts
NOTE:
shortcuts remain the same across all language configurations.
Table 2. List of keyboard shortcuts
Keys Primary behavior Secondary behavior (Fn + Key)
Esc
F1
F2
F3
F4
F5
F6
Keyboard characters may differ depending on the keyboard language configuration. Keys that are used for
Escape Toggle Fn-key lock
Mute audio F1 behavior
Decrease volume F2 behavior
Increase volume F3 behavior
Mute microphone F4 behavior
Turn on/off keyboard backlight F5 behavior
Decrease brightness F6 behavior
Chassis 11
Keys Primary behavior Secondary behavior (Fn + Key)
F7
F8
F10
F11
F12
Increase brightness F7 behavior
Switch to external display F8 behavior
Print screen F10 behavior
Home F11 behavior
End F12 behavior
12 Chassis
The system information chapter provides detailed information of your computer.
Topics:
• Product overview
• Product comparison
• System specifications
• Support policy
Product overview
Vostro 5391 is a 13-inch notebook that offers the following:
• 10th Generation Intel Core i3/i5/i7
• Intel Dual Band Wireless AC 9560 (802.11ac) 2x2 + Bluetooth 5.0 (Optional)
• Intel Dual Band Wireless AC 9462 (802.11ac) 2x2 + Bluetooth 5.0 (Optional)
• One M.2 2280 solid-state drive
• Fingerprint reader - Optional
• Backlit keyboard - Optional
4
System information
Product comparison
This topic details the product comparison with the predecessor.
Table 3. Product comparison
Features Vostro 5390 Vostro 5391
Processor 8th generation Intel core i5 and i7 processors 10th generation Intel core i3, i5 and i7 processors
Memory Solder down, LPDDR3, 2133MHz, Upto 16 GB Solder down, LPDDR3, 2133MHz, Upto 16 GB
Video
Audio Realtek ALC3204 with Waves MaxxAudio Pro Realtek ALC3204 with Waves MaxxAudio Pro
Card/Fingerprint
reader
Input
Display
Optical drive No No
• Intel Integrated UHD 620 Graphics
• NVDIA M250 Graphics with 2GB GDDR5 vRAM
• microSD card reader
• Optional Fingerprint reader
• Single-pointing non-backlit keyboard
• Multi-touch pad.
• 13 inches non-touch anti-glare
• 1366 x 768 (HD)
• 1920 x 1080 (FHD)
• Intel Integrated UHD Graphics
• NVDIA M250 Graphics with 2GB GDDR5 vRAM
• microSD slot
• Fingerprint reader—optional
• Single-pointing non-backlit keyboard
• Multi-touch pad.
• 13 inches non-touch anti-glare
• 1366 x 768 (HD)
• 1920 x 1080 (FHD)
System information 13
Features Vostro 5390 Vostro 5391
Wireless
• Qualcomm QCA9565, DW1707 802.11bgn
• Qualcomm QCA9377 802.11ac Dual Band (1x1)
• Qualcomm QCA61x4A 802.11ac Dual Band (2x2)
• Intel Wireless-9462 802.11AC 1x1 Wi-Fi + Bluetooth
• Intel Wireless-AC 9560, 802.11ac 2x2 Wi-Fi +
Camera and
microphone
Multimedia 2 x 2 W MaxxAudio Pro 2 x 2 W MaxxAudio Pro
Ports and connectors
• Webcam (optional) - 1280 x 720 (HD) at 30 fps
• Non-touch panel: HD 720p camera with single
• Microphone (optional) – Noise-reducing single
• 2x USB 3.1 Gen 1
• 1x USB 2.0 port
• HDMI 1.4b
• microSD card
• Kensington lock
Wireless LAN Options:
Wireless Adapter+ Bluetooth 4.1
Wireless Adapter+ Bluetooth 4.1
V5.0 Wireless Card
Bluetooth V5.0
digital microphone
microphone
Wireless LAN Options:
• Qualcomm QCA9565, DW1707 802.11bgn
• Qualcomm QCA9377 802.11ac Dual Band (1x1)
Wireless Adapter+ Bluetooth 4.1
• Qualcomm QCA61x4A 802.11ac Dual Band (2x2)
Wireless Adapter+ Bluetooth 4.1
• Intel Wireless-9462 802.11AC 1x1 Wi-Fi + Bluetooth
V5.0 Wireless Card
• Intel Wireless-AC 9560, 802.11ac 2x2 Wi-Fi +
Bluetooth V5.0
• Webcam (optional) - 1280 x 720 (HD) at 30 fps
• Non-touch panel: HD 720p camera with single
digital microphone
• Microphone (optional) – Noise-reducing single
microphone
• 1 x USB 3.1 Gen 1
• 1 x USB 2.0 port
• 1 x Type-C USB 3.1 Gen 1
• HDMI 1.4b
• microSD card
• Kensington lock
Power
Battery
Operating systems
Weight 2.86 lbs/ 1.3 Kg 2.86 lbs/ 1.3 Kg
• 45 Watt
• 65 Watt
45 Whr 4 Cell 'smart' lithium-ion battery • 45 Whr 4 Cell 'smart' lithium-ion battery
• Microsoft Windows 10 Pro 64 bit
• Microsoft Windows 10 Home 64 bit
• Microsoft Windows 10 National Academic 64 bit
• Ubuntu
• 45 Watt
• 65 Watt
• Microsoft Windows 10 Pro 64-bit
• Microsoft Windows 10 Home 64 bit
• Ubuntu 16.04 LTS 64-bit
System specifications
NOTE:
computer. For more information about the configuration of your computer, go to Help and Support in your Windows
operating system and select the option to view information about your computer.
System information
Table 4. System information
Feature Specifications
Offerings may vary by region. The following specifications are only those required by law to ship with your
Chipset
DRAM bus width
FLASH EPROM
PCIe bus
14 System information
Integrated in the processor
64-bit
32 MB
Up to Gen3
Feature Specifications
External bus frequency
Up to 8 GT/s
Processor
NOTE: Processor numbers are not a measure of performance. Processor availability is subject to change and may vary
by region/country.
Table 5. Processor specifications
Type UMA Graphics
10th Generation Intel Core i7 processor (8 MB cache,
4 core count/ 8 threads, Up to 4.6 GHz, 15 W TDP)
10th Generation Intel Core i5 processor (6 MB cache,
4 core count/ 8 threads, Up to 3.9 GHz, 15 W TDP)
10th Generation Intel Core i3 processor (4 MB cache,
2 core count/ 4 threads, Up to 3.5 GHz, 15 W TDP)
Intel UHD Graphics
Intel UHD Graphics
Intel UHD Graphics
Memory
Table 6. Memory specifications
Feature Specifications
Minimum memory configuration
Maximum memory configuration
Number of slots
Memory options • 4 GB
Type
Speed 2133Mhz
4 GB
16 GB
Solder down
• 8 GB
• 16 GB
LPDDR3
Storage
Table 7. Storage specifications
Type Form factor Interface Capacity
Primary Storage
Secondary Storage
• M.2 2230 SSD
• M.2 2280 SSD
M.2 2230 Class 35 Upto 512 GB (Black PC WLAN
• Class 35
• Class 40
• Upto 512 GB
• Upto 512 GB
configuration only, utilizes the
WWAN M.2 slot)
Intel Optane memory
M.2 2230/2280 SSD PCIe 3x2 NVMe 1.1 Upto 16 GB
System information 15
System board connectors
Table 8. System board connectors
Feature Specifications
M.2 Connectors • One M.2 2230 hybrid Key-E connector
• One M.2 2280 Key-M connector
• One M.2 3042 Key-B connector
• One M.2 2230 Key-E connector
• One M.2 2280 Key-E connector
• One M.2 3042 Key-B connector
Media card-reader
Table 9. Media-card reader specifications
Feature Specifications
Type Micro SD Card Reader Slot
Micro SD Card
Audio
Table 10. Audio specifications
Feature Specifications
Controller Realtek ALC3204 with Waves MaxxAudio Pro
Stereo conversion 24-bit DAC (Digital-to-Analog) and ADC (Analog-to-Digital)
Type HD Audio
Speakers Two
Interface Internal:
• Intel HDA (high-definition audio)
External:
• 7.1 channel output via HDMI
• Digital microphone input on camera module
• Headset combo jack (stereo headphones/microphone-in)
Internal speaker amplifier Integrated in ALC3204 (Class-D 2 W)
External volume controls Media-control shortcut keys
Speaker output: Average: 2 W
Peak: 2.5 W
Microphone Digital-array microphones
16 System information
Video card
Table 11. Video card specifications
Controller Type CPU
NVDIA M250 Discrete
Dependency
NA
Graphics
memory type
GDDR5 2 GB HDMI 1.4b port 1920 x 1200@60 Hz
Capacity External display
support
Camera
Table 12. Camera specifications
Feature Specifications
Camera Type 2.7mm, 4-element lens, HD RGB camera
Resolution Still image: 0.92 megapixel
Video: 1280 x 720 (HD) at 30 fps
Diagonal viewing angle 74.9 degrees
Sensor type CMOS sensor technology
Wireless
Table 13. Wireless specifications
Maximum
resolution
Feature Specifications
WLAN
WWAN
• Intel Dual Band Wireless AC 9560 Wi-Fi (802.11ac) 2x2 + Bluetooth 5.0 (Bluetooth
Optional)
• Intel Dual Band Wireless AC 9462 Wi-Fi (802.11ac) 1x1 + Bluetooth 5.0
Intel XMM 7360 LTE-Advanced, Cat 9
Ports and connectors
Table 14. Ports and connectors
Feature Specifications
Memory card reader 1 x MicroSD 3.0 Card Reader
SIM card reader 1 x uSim Card Tray (Black PC Only)
USB • 1 x USB Type C 3.1 Gen 1 w/ Power Delivery & DisplayPort 1.2
• 1 x USB 3.1 Gen 1
Audio 1 x Universal Audio Jack (Headset/Mic combo)
Video 1 x HDMI 1.4
Others • 1 x DC-in, 4.5mm barrel
• 1 x Optional Touch Fingerprint Reader in Power Button
System information 17
Display
Table 15. Display specifications
Feature Specifications
Type Full High Definition (FHD)
Height (Active area) 165.24 mm (6.5 in)
Width (Active area) 293.76 mm (11.6 in)
Diagonal 337.04 mm (13.3 in)
Pixels Per Inch (PPI) 166
Contrast ratio 400:1
Luminance/Brightness (typical) 300 nits
Refresh rate 60 Hz
Horizontal viewing angle (min) +/- 80 degrees
Vertical viewing angle (min) +/- 80 degrees
Power consumption (max) 4.6 W
Keyboard
Table 16. Keyboard specifications
Feature Specifications
Number of keys • United states and Canada : 81 keys
• United Kingdom : 82 Keys
• Japan : 85 keys
Size • X= 18.70 mm key pitch
• Y= 18.05 mm key pitch
Backlit keyboard Optional (backlit and Non-backlit)
Layout QWERTY
Touchpad
Table 17. Touchpad specifications
Feature Specifications
Resolution 1920 x 1080
Dimensions • Width : 105 mm (4.13 in.)
• Height : 65 mm (2.56 in.)
Table 18. Supported gestures
Supported gestures Windows 10
Cursor moving Supported
18 System information
Supported gestures Windows 10
Clicking/ tapping Supported
Click and drag Supported
2-finger scroll Supported
2-finger Pinch/ Zoom Supported
2-finger tap (Right Clicking) Supported
3-finger tap (Invoke Cortana) Supported
3-finger swipe up (See all open windows) Supported
3-finger swipe down (Show the desktop) Supported
3-finger swipe right or left (Switch between open windows) Supported
4-finger tap (Invoke Action Center) Supported
4-finger swipe right or left (Switch virtual desktops) Supported
Fingerprint reader (FPR)—optional
Table 19. Fingerprint reader specifications
Feature Specifications
Type FPR in power button
Sensor technology Capacitive
Sensor resolution 500 ppi
Sensor area 4.06 mm x 3.25 mm
Operating system
Table 20. Operating system
Feature Specifications
Operating systems supported • Windows 10 Home (64 bit)
• Windows 10 Professional (64bit)
• Ubuntu 16.04 LTS 64-bit
Battery
Table 21. Battery
Feature Specifications
Type • 4-cell "smart" lithium-ion (45 WHr)
• 4-cell "smart" lithium-ion (52 WHr)
Dimension Width
Depth
Height
Weight (maximum) 0.22 kg (0.49 lb)
4.30 mm (0.17 in.)
257.60 mm (10.17 in.)
97.04 mm (3.82 in.)
System information 19
Feature Specifications
Voltage 7.60 VDC
Life span 300 discharge/charge cycles
Charging time when the computer is off
(approximate)
Operating time
Temperature range: Operating 0°C to 35°C (32°F to 95°F)
Temperature range: Storage
Coin-cell battery
4 hours (when the computer is off)
Varies depending on operating conditions and can significantly reduce under certain
power-intensive conditions.
-40°C to 65°C (-40°F to 149°F)
CR-2032
NOTE: It is recommended that you use a Dell coin-cell battery for your
computer. Dell does not provide warranty coverage for problems caused by
using accessories, parts, or components not supplied by Dell.
Power adapter
Table 22. Power adapter specifications
Feature Specifications
Type E65W
Input Voltage
100 VAC - 240 VAC
Input current (maximum) 1.6 A
Adapter size Dimensions
In Inches: 1.1 x 1.9 x 4.3
In mm: 28 x 47 x 108
Weight
Input frequency
Output current
Rated output voltage
Temperature range (Operating)
Temperature range (Non-Operating)
0.29 kg (0.64 lbs)
50 Hz to 60 Hz
3.34 A (continuous)
19.5 VDC
0°C to 40°C (32°F to 104°F)
-40°C to 70°C (-40°F to 158°F)
Sensor and control specifications
Table 23. Sensor and control specifications
Specifications
1. Free fall sensor on motherboard
2. Hall Effect Sensor (Detects when the lid is closed)
20 System information
Dimensions and weight
Table 24. Dimensions and weight
Feature Specifications
Height 16.80 mm / 0.66 in.(PC)
14.90 mm / 0.59 in.(Al)
Width 307.6mm / 12.11 in.(PC)
307.6mm / 12.11 in.(Al)
Depth 204.50 mm / 8.05 in.(PC)
204.50 mm / 8.05 in.(Al)
Weight • 1.18 kg / 2.61 lb (PC)
• 1.17 kg / 2.59 lb (Al)
Computer environment
Airborne contaminant level: G1 as defined by ISA-S71.04-1985
Table 25. Computer environment
Operating Storage
Temperature range
Relative humidity (maximum)
Vibration (maximum)
Shock (maximum)
Altitude (maximum)
* Measured using a random vibration spectrum that simulates user environment.
† Measured using a 2 ms half-sine pulse when the hard drive is in use.
‡ Measured using a 2 ms half-sine pulse when the hard-drive head is in parked position.
0°C to 35°C (32°F to 95°F) -40°C to 65°C (-40°F to 149°F)
10% to 90% (non-condensing) 10% to 95% (non-condensing)
0.66 GRMS 1.30 GRMS
110 G† 160 G‡
–15.2 m to 3048 m (–50 ft to 10,000 ft) N/A
Security
Table 26. Security
Feature Specifications
Trusted Platform Module (TPM) 2.0 Integrated on the system board
Firmware TPM Optional
Windows Hello Support Yes, optional fingerprint on power button
FIPS 140-2 certification for TPM Yes
Fingerprint Reader Only Touch Fingerprint reader in power button tied to Control vault 3
System information 21
Security Software
Table 27. Security Software specifications
Specifications
Dell Client Command Suite
Optional Dell Data Security and Management Software
• Dell Endpoint Security Suite Enterprise
• Dell Data Guardian
• Dell Encryption Enterprise
• Dell Encryption Personal
• Dell Threat Defense
• MozyPro or MozyEnterprise
• RSA NetWitness Endpoint
• RSA SecurID Access
• VMware Workspace ONE
• Absolute Endpoint Visibility and Control
Support policy
For more information on support policy, see the knowledge base articles PNP13290, PNP18925, and PNP18955.
22
System information
This chapter details the supported operating systems along with instructions on how to install the drivers.
Topics:
• Downloading Windows drivers
Downloading Windows drivers
1. Turn on the tabletdesktopnotebook.
2. Go to Dell.com/support.
3. Click Product Support, enter the Service Tag of your tabletdesktopnotebook, and then click Submit.
NOTE: If you do not have the Service Tag, use the auto detect feature or manually browse for your
tabletdesktopnotebook model.
4. Click Drivers and Downloads.
5. Select the operating system installed on your tabletdesktopnotebook.
6. Scroll down the page and select the driver to install.
7. Click Download File to download the driver for your tabletdesktopnotebook.
8. After the download is complete, navigate to the folder where you saved the driver file.
9. Double-click the driver file icon and follow the instructions on the screen.
5
Software
Software 23
6
System setup
CAUTION: Unless you are an expert computer user, do not change the settings in the BIOS Setup program. Certain
changes can make your computer work incorrectly.
NOTE: Before you change BIOS Setup program, it is recommended that you write down the BIOS Setup program screen
information for future reference.
Use the BIOS Setup program for the following purposes:
• Get information about the hardware installed in your computer, such as the amount of RAM and the size of the hard drive.
• Change the system configuration information.
• Set or change a user-selectable option, such as the user password, type of hard drive installed, and enabling or disabling base devices.
Topics:
• Boot menu
• Navigation keys
• Boot Sequence
• System setup options
• Updating the BIOS in Windows
• System and setup password
Boot menu
Press <F12> when the Dell logo appears to initiate a one-time boot menu with a list of the valid boot devices for the system. Diagnostics
and BIOS Setup options are also included in this menu. The devices listed on the boot menu depend on the bootable devices in the system.
This menu is useful when you are attempting to boot to a particular device or to bring up the diagnostics for the system. Using the boot
menu does not make any changes to the boot order stored in the BIOS.
The options are:
• UEFI Boot:
• Windows Boot Manager
•
• Other Options:
• BIOS Setup
• BIOS Flash Update
• Diagnostics
• Change Boot Mode Settings
Navigation keys
NOTE:
restart the system.
Keys Navigation
For most of the System Setup options, changes that you make are recorded but do not take effect until you
Up arrow Moves to the previous field.
Down arrow Moves to the next field.
Enter Selects a value in the selected field (if applicable) or follow the link in the field.
Spacebar Expands or collapses a drop-down list, if applicable.
24 System setup
Keys Navigation
Tab Moves to the next focus area.
Esc Moves to the previous page until you view the main screen. Pressing Esc in the main screen displays a message
that prompts you to save any unsaved changes and restarts the system.
Boot Sequence
Boot Sequence allows you to bypass the System Setup–defined boot device order and boot directly to a specific device (for example:
optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can:
• Access System Setup by pressing F2 key
• Bring up the one-time boot menu by pressing F12 key
The one-time boot menu displays the devices that you can boot from including the diagnostic option. The boot menu options are:
• Removable Drive (if available)
• STXXXX Drive
NOTE:
• Optical Drive (if available)
• SATA Hard Drive (if available)
• Diagnostics
NOTE:
The boot sequence screen also displays the option to access the System Setup screen.
XXX denotes the SATA drive number.
Choosing Diagnostics, will display the ePSA diagnostics screen.
System setup options
NOTE:
appear.
System setup options
NOTE:
displayed.
Table 28. System setup options—System information menu
Overview
Depending on the tabletcomputerlaptop and its installed devices, the items listed in this section may or may not
Depending on this computer and its installed devices, the items that are listed in this section may or may not be
BIOS Version Displays the BIOS version number.
Service Tag Displays the Service Tag of the computer.
Asset Tag Displays the Asset Tag of the computer.
Ownership Tag Displays the ownership tag of the computer.
Manufacture Date Displays the manufacture date of the computer.
Ownership Date Displays the ownership date of the computer.
Express Service Code Displays the express service code of the computer.
Ownership Tag Displays the ownership tag of the computer.
Signed Firmware Update Displays whether the signed firmware update is enabled.
Battery Displays the battery health information.
Primary Displays the primary battery.
Battery Level Displays the battery level.
System setup 25
Overview
Battery State Displays the battery state.
Health Displays the battery health.
AC Adapter Displays whether an AC adapter is installed.
Processor Information
Processor Type Displays the processor type.
Maximum Clock Speed Displays the maximum processor clock speed.
Core Count Displays the number of cores on the processor.
Processor L2 Cache Displays the processor L2 Cache size.
Processor ID Displays the processor identification code.
Processor L3 Cache Displays the processor L3 Cache size.
Current Clock Speed Displays the current processor clock speed.
Minimum Clock Speed Displays the minimum processor clock speed.
Microcode Version Displays the microcode version.
Intel Hyper-Threading Capable Displays whether the processor is Hyper-Threading (HT) capable.
64-Bit Technology Displays whether 64-bit technology is used.
Memory Information
Memory Installed Displays the total computer memory installed.
Memory Available Displays the total computer memory available.
Memory Speed Displays the memory speed.
Memory Channel Mode Displays single or dual channel mode.
Memory Technology Displays the technology that is used for the memory.
Device Information
Video Controller Displays the integrate graphics information of the computer.
dGPU Video Controller Displays the discrete graphics information of the computer.
Video BIOS Version Displays the video BIOS version of the computer.
Video Memory Displays the video memory information of the computer.
Panel Type Displays the Panel Type of the computer.
Native Resolution Displays the native resolution of the computer.
Audio Controller Displays the audio controller information of the computer.
Wi-Fi Device Displays the wireless device information of the computer.
Bluetooth Device Displays the Bluetooth device information of the computer.
Table 29. System setup options—Boot options menu
Boot options
Advanced Boot Options
Enable UEFI Network Stack Enables or disables UEFI Network Stack.
Default: OFF.
Boot Mode
Boot Mode: UEFI only Displays the boot mode of this computer.
26 System setup
Boot options
Enable Boot Devices Enables or disables boot devices for this computer.
Boot Sequence Displays the boot sequence.
BIOS Setup Advanced Mode Enables or disables advanced BIOS settings.
Default: ON.
UEFI Boot Path Security Enables or disables the system to prompt the user to enter the Admin password
when booting a UEFI boot path from the F12 boot menu.
Default: Always Except Internal HDD.
Table 30. System setup options—System Configuration menu
System Configuration
Date/Time
Date Sets the computer date in MM/DD/YYYY format. Changes to the date take effect
immediately.
Time Sets the computer time in HH/MM/SS 24-hour format. You can switch between 12-
hour and 24-hour clock. Changes to the time take effect immediately.
Enable SMART Reporting Enables or disables SMART (Self-Monitoring, Analysis, and Reporting Technology)
during computer startup to report hard drive errors.
Default: OFF.
Enable Audio Enables or disables all integrated audio controller.
Default: ON.
Enable Microphone Enables or disables microphone.
Default: ON.
Enable Internal Speaker Enables or disables internal speaker.
Default: ON.
USB Configuration
Enable Boot Support Enables or disables booting from USB mass storage devices such as external hard
drive, optical drive, and USB drive.
Enable External USB Ports Enables or disables USB ports to be functional in an operating system environment.
SATA Operation Configures operating mode of the integrated SATA hard drive controller.
Default: RAID. SATA is configured to support RAID (Intel Rapid Restore Technology).
Drives Enables or disables various onboard drives.
M.2 PCIe SSD-0/SATA-2 Default: ON.
SATA-0 Default: ON.
Drive Information Displays the information of various onboard drives.
Miscellaneous Devices Enables or disables various onboard devices.
Enable Camera Enables or disables the camera.
Default: ON.
Keyboard Illumination Configures the operating mode of the keyboard illumination feature.
Default: Disabled. The keyboard illumination will always be off.
System setup 27
System Configuration
Keyboard Backlight Timeout on AC Configures the timeout value for the keyboard when an AC adapter is connected to
the computer. The keyboard backlight timeout value is only effect when the backlight
is enabled.
Default: 10 seconds.
Keyboard Backlight Timeout on Battery Configures the timeout value for the keyboard when the computer is running on
battery. The keyboard backlight timeout value is only effect when the backlight is
enabled.
Default: 10 seconds.
Touchscreen Enables or disables the touchscreen for the operating system.
NOTE: Touchscreen will always work in the BIOS setup irrespective of
this setting.
Default: ON.
Table 31. System setup options—Video menu
Video
LCD Brightness
Brightness on battery power Sets the screen brightness when the computer is running on battery power.
Brightness on AC power Sets the screen brightness when the computer is running on AC power.
EcoPower Enables or disables EcoPower which increases the battery life by reducing the screen
brightness when appropriate.
Default: ON.
Table 32. System setup options—Security menu
Security
Enable Admin Setup Lockout Enables or disables the user from entering BIOS Setup when an Admin Password is
set.
Default: OFF.
Password Bypass Bypass the System (Boot) Password and the internal hard drive password prompts
during a system restart.
Default: Disabled.
Enable Non-Admin Password Changes Enables or disables the user to change the system and hard drive password without
the need for admin password.
Default: ON.
Non-Admin Setup Changes
Allow Wireless Switch Changes Enables or disables changes to the setup option when an Administrator password is
set.
Default: OFF.
Enable UEFI Capsule Firmware Updates Enables or disables BIOS updates through UEFI capsule update packages.
Computrace Enable or disable the BIOS module interface of the optional Computrace(R) Service
from Absolute Software.
Intel Platform Trust Technology On Enables or disables Platform Trust Technology (PTT) visibility to the operating
system.
Default: ON.
28 System setup
Security
PPI Bypass for Clear Commands Enables or disables the operating system to skip BIOS Physical Presence Interface
(PPI) user prompts when issuing the Clear command.
Default: OFF.
Clear Enables or disables the computer to clear the PTT owner information, and returns the
PTT to the default state.
Default: OFF.
Intel SGX Enables or disables the Intel Software Guard Extensions (SGX) to provide a secured
environment for running code/storing sensitive information.
Default: Software Control
SMM Security Mitigation Enables or disables additional UEFI SMM Security Mitigation protections.
Default: OFF.
NOTE: This feature may cause compatibility issues or loss of
functionality with some legacy tools and applications.
Enable Strong Passwords Enables or disables strong passwords.
Default: OFF.
Password Configuration Control the minimum and maximum number of characters that are allowed for Admin
and System passwords.
Admin Password Sets, Changes, or deletes the administrator (admin) password (sometimes called the
"setup" password).
System Password Sets, Changes, or deletes the system password.
Enable Master Password Lockout Enables or disables the master password support.
Default: OFF.
Table 33. System setup options—Secure Boot menu
Secure Boot
Enable Secure Boot Enables or disables the computer to boos using only validated boot software.
Default: OFF.
NOTE: For Secure Boot to be enabled, the computer needs to be in UEFI
boot mode and the Enable Legacy Option ROMs option needs to be
turned off.
Secure Boot Mode Selects the Secure Boot operation mode.
Default: Deployed Mode.
NOTE: Deployed Mode should be selected for normal operation of Secure
Boot.
Table 34. System setup options—Expert Key Management menu
Expert Key Management
Enable Custom Mode Enables or disables the keys in the PK, KEK, db, and dbx security key databases to be
modified.
Default: OFF.
Custom Mode Key Management Selects the custom values for expert key management.
Default: PK.
System setup 29
Table 35. System setup options—Performance menu
Performance
Intel Hyper-Threading Technology Enables or disables the Intel Hyper-Threading Technology to use processor resources
more efficiently.
Default: ON.
Intel SpeedStep Enables or disables the Intel SpeedStep Technology to dynamically adjust processor
voltage and core frequency, decreasing average power consumption and heat
production.
Default: ON.
Intel TurboBoost Technology Enabled or disabled the Intel TurboBoost mode of the processor. If enabled, the Intel
TurboBoost driver increases the performance of the CPU or graphics processor.
Default: ON.
Multi-Core Support Changes the number of CPU cores available to the operating system. The default
value is set to the maximum number of cores.
Default: All Cores.
Enable C-State Control Enables or disables the CPU's ability to enter and exit low-power states.
Default: ON.
Table 36. System setup options—Power Management menu
Power Management
Wake on AC Enables the computer to turn on and go to boot when AC power is supplied to the
computer.
Default: OFF.
Auto on Time Enables the computer to automatically power on for defined days and times.
Default: Disabled. The system will not automatically power up.
Battery Charge Configuration Enables the computer to run on battery during power usage hours. Use the below
options to prevent AC power usage between certain times of each day.
Default: Adaptive. Battery settings are adaptively optimized based on your typical
battery usage pattern.
Enable Advanced Battery Charge
Configuration
Block Sleep Blocks the computer from entering Sleep (S3) mode in the operating system.
Enable USB Wake Support Enables the USB devices to wake the computer from Standby mode.
Enables Advanced Battery Charge Configuration from the beginning of the day to a
specified work period. Advanced Battery Charged maximizes battery health while still
supporting heavy use during the work day.
Default: OFF.
Default: OFF.
NOTE: If enabled, the computer will not go to sleep, Intel Rapid Start will
be disabled automatically, and the operating system power option will be
blank if it was set to Sleep.
Default: OFF.
Enable Intel Speed Shift Technology Enables or disables Intel Speed Shift Technology support which enables the operating
system to select the appropriate processor performance automatically.
Default: ON.
Lid Switch Enables the computer to power up from the off state whenever the lid is opened.
Default: ON.
30 System setup
Table 37. System setup options—Wireless menu
Wireless
Wireless Switch Determines which wireless devices can be controlled by the Wireless Switch. For
Windows 8 systems, this is controlled by an operating system drive directly. As a
result, the setting does not affect the Wireless Switch behavior.
NOTE: When both WLAN and WiGig are present, enable/disable controls
are tied together. Thus, they cannot be enabled or disabled
independently.
WLAN
Bluetooth
Wireless Device Enable Enable or disable internal WLAN/Bluetooth devices.
WLAN
Bluetooth
Table 38. System setup options—POST Behavior menu
POST Behavior
Numlock Enable Enables or disables Numlock when the computer boots.
Enable Adapter Warnings Enables the computer to display adapter warning messages during boot.
Extend BIOS POST Time Configures the BIOS POST (Power-On Self-Test) load time.
Fastboot Configures the speed of the UEFI boot process.
Default: ON.
Default: ON.
Default: ON.
Default: ON.
Default: ON.
Default: ON.
Default: 0 seconds.
Default: Thorough. Performs complete hardware and configuration initialization during
boot.
Fn Lock Options Enables or disables the Fn lock mode.
Default: ON.
Lock Mode
Pull Screen Logo Enabled or disabled the computer to display full screen logo if the image match
Warnings and Errors Selects an action on encountering a warning or error during boot.
Table 39. System setup options—Virtualization menu
Virtualization
Intel Virtualization Technology Enables the computer to run a virtual machine monitor (VMM).
Default: Lock Mode Secondary. Lock Mode Secondary = If this option is selected, the
F1-F12 keys scan the code for their secondary functions.
screen resolution.
Default: OFF.
Default: Prompt on Warnings and Errors. Stop, prompt and wait for user input when
warnings or errors are detected.
NOTE: Errors deemed critical to the operation of the computer hardware
will always halt the computer.
Default: ON.
System setup 31
Virtualization
VT for Direct I/O Enables the computer to perform Virtualization Technology for Direct I/O (VT-d).
VT-d is an Intel method that provides virtualization for memory map I/O.
Default: ON.
Table 40. System setup options—Maintenance menu
Maintenance
Asset Tag Creates a system Asset Tag that can be used by an IT administrator to uniquely
identify a particular system. Once set in BIOS, the Asset Tag cannot be changed.
Service Tag Displays the Service Tag of the computer.
BIOS Recovery from Hard Drive Enables the computer to recover from a bad BIOS image, as long as the Boot Block
portion is intact and functioning.
Default: ON.
NOTE: BIOS recovery is designed to fix the main BIOS block and cannot
work if the Boot Block is damaged. In addition, this feature cannot work
in the event of EC corruption, ME corruption, or a hardware issue. The
recovery image must exist on an unencrypted partition on the drive.
BIOS Auto-Recovery Enables the computer to automatically recover the BIOS without user actions. This
feature requires BIOS Recovery from Hard Drive to be set to Enabled.
Default: OFF.
Start Data Wipe
Allow BIOS Downgrade Controls flashing of the system firmware to previous revisions.
Table 41. System setup options—System Logs menu
System Logs
Power Event Log Displays Power events.
BIOS Event Log Displays BIOS events.
Thermal Event Log Displays Thermal events.
Table 42. System setup options—SupportAssist menu
SupportAssist
Dell Auto operating system Recovery
Threshold
CAUTION: This Secure Wipe Operation will delete information in a way
that it cannot be reconstructed.
If enabled, the BIOS will queue up a data wipe cycle for storage devices that are
connected to the motherboard on the next reboot.
Default: OFF.
Default: ON.
Default: Keep.
Default: Keep.
Default: Keep.
Controls the automatic boot flow for SupportAssist System Resolution Console and
for Dell operating system Recovery tool.
Default: 2.
SupportAssist operating system Recovery Enables or disables the boot flow for SupportAssist operating system Recovery tool
in the even of certain system errors.
Default: ON.
32 System setup
Clearing BIOS (System Setup) and System passwords
To clear the system or BIOS passwords, contact Dell technical support as described at www.dell.com/contactdell.
NOTE: For information on how to reset Windows or application passwords, refer to the documentation accompanying
Windows or your application.
Updating the BIOS in Windows
It is recommended to update your BIOS (System Setup), when you replace the system board or if an update is available. For laptops,
ensure that your computer battery is fully charged and connected to a power outlet.
NOTE: If BitLocker is enabled, it must be suspended prior to updating the system BIOS, and then re-enabled after the
BIOS update is completed.
1. Restart the computer.
2. Go to Dell.com/support.
• Enter the Service Tag or Express Service Code and click Submit.
• Click Detect Product and follow the instructions on screen.
3. If you are unable to detect or find the Service Tag, click Choose from all products.
4. Choose the Products category from the list.
NOTE:
5. Select your computer model and the Product Support page of your computer appears.
6. Click Get drivers and click Drivers and Downloads.
The Drivers and Downloads section opens.
7. Click Find it myself.
8. Click BIOS to view the BIOS versions.
9. Identify the latest BIOS file and click Download.
10. Select your preferred download method in the Please select your download method below window, click Download File.
The File Download window appears.
11. Click Save to save the file on your computer.
12. Click Run to install the updated BIOS settings on your computer.
Follow the instructions on the screen.
Choose the appropriate category to reach the product page
Updating BIOS on systems with BitLocker enabled
CAUTION:
recognize the BitLocker key. You will then be prompted to enter the recovery key to progress and the system will ask for
this on each reboot. If the recovery key is not known this can result in data loss or an unnecessary operating system re-
install. For more information on this subject, see Knowledge Article: https://www.dell.com/support/article/sln153694
If BitLocker is not suspended before updating the BIOS, the next time you reboot the system it will not
Updating your system BIOS using a USB flash drive
If the system cannot load into Windows but there is still a need to update the BIOS, download the BIOS file using another system and save
it to a bootable USB Flash Drive.
NOTE:
www.dell.com/support/article/sln143196/
1. Download the BIOS update .EXE file to another system.
2. Copy the file e.g. O9010A12.EXE onto the bootable USB Flash drive.
3. Insert the USB Flash drive into the system that requires the BIOS update.
4. Restart the system and press F12 when the Dell Splash logo appears to display the One Time Boot Menu.
5. Using arrow keys, select USB Storage Device and click Return.
6. The system will boot to a Diag C:\> prompt.
7. Run the file by typing the full filename e.g. O9010A12.exe and press Return.
You will need to use a bootable USB Flash drive. Please refer to the following article for further details: https://
System setup
33
8. The BIOS Update Utility will load, follow the instructions on screen.
Figure 1. DOS BIOS Update Screen
System and setup password
Table 43. System and setup password
Password type Description
System password Password that you must enter to log on to your system.
Setup password Password that you must enter to access and make changes to the
BIOS settings of your computer.
You can create a system password and a setup password to secure your computer.
CAUTION:
CAUTION: Anyone can access the data stored on your computer if it is not locked and left unattended.
NOTE: System and setup password feature is disabled.
The password features provide a basic level of security for the data on your computer.
Assigning a system setup password
You can assign a new System or Admin Password only when the status is in Not Set.
To enter the system setup, press F2 immediately after a power-on or re-boot.
1. In the System BIOS or System Setup screen, select Security and press Enter.
The Security screen is displayed.
2. Select System/Admin Password and create a password in the Enter the new password field.
Use the following guidelines to assign the system password:
• A password can have up to 32 characters.
• The password can contain the numbers 0 through 9.
• Only lower case letters are valid, upper case letters are not allowed.
• Only the following special characters are allowed: space, (”), (+), (,), (-), (.), (/), (;), ([), (\), (]), (`).
3. Type the system password that you entered earlier in the Confirm new password field and click OK.
4. Press Esc and a message prompts you to save the changes.
5. Press Y to save the changes.
The computer reboots.
34
System setup
Deleting or changing an existing system setup password
Ensure that the Password Status is Unlocked (in the System Setup) before attempting to delete or change the existing System and/or
Setup password. You cannot delete or change an existing System or Setup password, if the Password Status is Locked.
To enter the System Setup, press F2 immediately after a power-on or reboot.
1. In the System BIOS or System Setup screen, select System Security and press Enter.
The System Security screen is displayed.
2. In the System Security screen, verify that Password Status is Unlocked.
3. Select System Password, alter or delete the existing system password and press Enter or Tab.
4. Select Setup Password, alter or delete the existing setup password and press Enter or Tab.
NOTE: If you change the System and/or Setup password, re-enter the new password when prompted. If you delete
the System and/or Setup password, confirm the deletion when prompted.
5. Press Esc and a message prompts you to save the changes.
6. Press Y to save the changes and exit from System Setup.
The computer reboot.
System setup 35
7
Getting help
Topics:
• Contacting Dell
Contacting Dell
NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice,
packing slip, bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services
may not be available in your area. To contact Dell for sales, technical support, or customer service issues:
1. Go to Dell.com/support.
2. Select your support category.
3. Verify your country or region in the Choose a Country/Region drop-down list at the bottom of the page.
4. Select the appropriate service or support link based on your need.
36 Getting help
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