CITIZEN CT-P293 User Manual

LINE THERMAL PRINTER

MODEL CT-P290/CT-P291 CT-P292/CT-P293

User’s Manual

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Declaration of Conformity

This printer conforms to the following Standards:

The Low Voltage Directive 2006/95/EC, the EMC Directive 2004/108/EC, the RoHS

Directive 2002/95/EC, and the WEEE Directive 2002/96/EC.

LVD : EN60950-1

EMC : EN55022 Class A

EN61000-3-2

EN61000-3-3

EN55024

This declaration is applied only for 230V model.

IMPORTANT: This equipment generates, uses, and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual, may cause interference to radio communications. It has been tested and found to comply with the limits for a Class A computing device pursuant to Subpart J of Part 15 of FCC Rules, which are designed to provide reasonable protection against such interference when operated in a commercial environment. Operation of this equipment in a residential area is likely to cause interference, in which case the user at his own expense will be required to take whatever measures may be necessary to correct the interference.

CAUTION: Use shielded cable for this equipment.

Sicherheitshinweis

Die Steckdose zum Anschluß dieses Druckers muß nahe dem Gerät angebracht und leicht zugänglich sein.

For Uses in Canada

This Class A digital apparatus complies with Canadian ICES-003.

This digital apparatus does not exceed the class A limits for radio noise emissions from digital apparatus, as set out in the radio interference regulations of the Canadian department of communications.

Pour L’utilisateurs Canadiens

Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.

Cet appareil numérique ne dépasse pas les limites de carégorie a pour les émissions de bruit radio émanant d’appareils numériques, tel que prévu dans les réglements sur l’interférence radio du départment Canadien des communications.

GENERAL PRECAUTIONS

●Before using this product, be sure to read through this manual. After having read this manual, keep it in a safe, readily accessible place for future reference.

●The information contained herein is subject to change without prior notice.

●Reproduction or transfer of part or all of this document in any means is prohibited without permission from Citizen Systems.

●Note that Citizen Systems is not responsible for any operation results regardless of missing, error, or misprinting in this manual.

●Note that Citizen Systems is not responsible for any trouble caused as a result of using options or consumables that are not specified in this manual.

●Except explained elsewhere in this manual, do not attempt to service, disassemble, or repair this product.

●Note that Citizen Systems is not responsible for any damage attributable to incorrect operation/handling or improper operating environments that are not specified in this manual.

●Data is basically for temporary use and not stored for an extended period of time or permanently. Please note that Citizen Systems is not responsible for damage or lost profit resulting from the loss of data caused by accidents, repairs, tests or other occurrence.

●If you find loss of information, error, or uncertain matter, please contact your Citizen Systems dealer.

CITIZEN is a registered trade mark of Citizen Holdings Co., Japan

CITIZEN es una marca registrada de Citizen Holdings Co., Japón

Company names and product names in this manual are trademarks or registered trademarks of relevant companies.

Copyright c 2010 by CITIZEN SYSTEMS JAPAN CO., LTD.

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SAFETY PRECAUTIONS ... WHICH SHOULD BE STRICTLY OBSERVED

Before using this product for the first time, carefully read these SAFETY PRECAUTIONS. Improper handling may result in accidents (fire, electric shock or injury).

In order to prevent injury to operators, third parties, or damage to property, special warning symbols are used in the User’s Manual to indicate important items to be strictly observed.

●After having read this Manual, keep it in a safe, readily accessible place for future reference.

●Some of the descriptions contained in this manual may not be relevant to some printer models.

The following describes the degree of hazard and damage that could occur if the printer is improperly operated by ignoring the instructions indicated by the warning symbols.

WARNING

Neglecting precautions indicated by this symbol may result in fatal or serious injury.

CAUTION

Neglecting precautions indicated by this symbol may result in injury or damage to properties.

This symbol is used to alert your attention to important items.

This symbol is used to alert you to the danger of electric shock or electrostatic damage.

This symbol denotes a request to unplug the printer from the wall outlet.

This symbol is used to indicate useful information, such as procedures, instructions or the like.

This symbol is used to indicate prohibited actions.

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PRECAUTIONS ON PRINTER INSTALLATION

WARNING

■ Do not use or store this product in a place where it will be exposed to:

* Flames or moist air. * Direct sunlight.

*Hot airflow or radiation from a heating device.

*Salty air or corrosive gases.

*Ill-ventilated atmosphere.

*Chemical reactions in a laboratory.

*Airborne oil, steel particles, or dust.

*Static electricity or strong magnetic field.

•Neglecting these warnings may result in printer failure, overheating, emission of smoke, fire, or electric shock.

■ Do not drop any foreign object nor spill liquid into the printer. Do not place any object on the printer either.

■Do not drop any metallic object such as paper clip, pin or screw into the printer.

■Do not place a flower vase, pot or cup containing water on the printer.

■Do not spill coffee, soft drinks or any other liquid into the printer.

■Do not spray insecticide or any other chemical liquid over the printer.

• A metallic foreign object, if accidentally dropped into the printer, may cause printer failure, fire, or electric shock. Should it occur,

immediately turn the printer off, unplug it from the supply outlet, and call your local Citizen Systems dealer.

Do not handle the printer in the following ways:

■ Do not allow the printer to sustain strong impacts or hard jolts (e.g., trampling, dropping, striking with a hard edge).

■ Never attempt to disassemble or modify the printer.

• Neglecting to handle properly may result in printer failure, overheating, emission of smoke, fire, or electric shock.

■ Install, use, or store the printer out of the reach of children.

• Electric appliances could cause an unexpected injury or accident if they are handled or used improperly.

• Keep the power cord and signal cables out of the reach of children. Also children should not be allowed to gain access to any internal part of the printer.

•The plastic bag the printer came in must be disposed of properly or kept away from children. Wearing it over the head may lead to suffocation.

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CAUTION

Do not use the printer under the following conditions.

■A state subject to vibration or unstable state.

■A state with this product slanted.

•Otherwise dropping may cause injury.

•Poor print quality may occur.

■A state where the printer ventilation holes are obstructed by a nearby wall or other equipment.

■A state where any object is placed on the printer

■A state where the printer is covered or wrapped by a cloth or bed

clothing

•Be careful about internal heat buildup, which could cause fire and deform the case.

■Avoid using the printer near a radio or TV set or from supplying it from the same outlet as these appliances.

■Avoid using the printer interconnected with a cable or cord that has no protection against noise. (For interconnections, use shielded or a twisted pair of cables and ferrite cores, or other anti-noise devices.)

■Avoid using the printer with a device that is a strong source of noise.

• The printer may have an adverse effect on nearby radio or TV transmissions. There may also be cases when nearby electrical appliances adversely influence the printer, causing data errors or malfunction.

■A state where this product is installed vertically or sidelong.

• Malfunction, failure, or electric shock may result.

■ Use the printer with its grounding post connected to a convenient grounding facility.

• If leakage occurs electric shock may result.

■Do not connect the printer’s grounding post onto any of the following facilities:

*Utility gas piping

•A gas explosion could result.

*Telephone line ground

*Lightning rod

•If lightning strikes a large surge of current may cause fire or shock.

*Utility water pipes

•Plastic water pipes should not be used for grounding. (Those approved by a Waterworks Department may be used.)

■Before connecting or disconnecting the grounding lead to or from the printer, always unplug it from supply outlet.

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PRECAUTIONS IN HANDLING THE PRINTER

WARNING

Please observe the following precautions for power source and power cord:

■Do not plug or unplug the power cord with a wet hand.

■Use the printer only at the specified supply voltage and frequency.

■Use only the specified AC adapter with the printer.

■Check to make sure that the supply outlet from which the printer is

powered has a sufficient capacity.

■Do not supply the printer from a power strip or current tap shared with other appliances.

■Do not plug the power cord into a supply outlet with dust or debris

left on its plug.

■Do not use a deformed or damaged power cord.

■Do not move the printer while the printer power is on.

• Neglecting to handle properly may result in printer failure, emission of smoke, fire, or electric shock.

• An overload may cause the power cord to overheat or fire or the circuit breaker to trip.

■ Do not allow anything to rest on the power cord. Do not place the printer where the power cord will be trampled on.

■ Do not use or carry the printer with its power cord bent, twisted, or pulled.

■ Do not attempt to modify the power cord unnecessarily.

■ Do not lay the power cord in the neighbor of a heating device.

• Neglecting these cautions may cause wires or insulation to break, which could result in leakage, electric shock, or printer failure. If the power cord sustains damage, contact your Citizen Systems dealer.

■ Do not leave things around the supply outlet.

■ Supply power to the printer from a convenient wall outlet, readily accessible in an emergency.

• The printer may not be immediately shut down in an emergency.

■ Insert the power plug fully into the outlet.

■ If the printer will not be used for a long time, leave it disconnected from its supply outlet.

■Hold the plug and connector when plugging or unplugging the power cord or signal cable after turning off the printer and the appliance connected to it.

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CAUTION

Caution label is attached on the position shown in the following figure. Carefully read the precautions in handling before using the printer.

THIS LABEL INDICATES THE

RISK OF ANY INJURY DUE TO “HIGHTEMPERATURE” OFTHE

PRINT HEAD.

■ Do not transport this printer with the paper roll inside.

• Printer failure or breakage may occur.

To prevent possible failure of this product, never use the equipment under the following condition.

■During printing, do not open the front cover.

■Avoid operating the printer without paper properly loaded.

■ Avoid the use of paper not complying with specifications.

• May result in poor print quality.

■ Avoid using torn pieces of paper or spliced with plastic adhesive tapes.

■Avoid forcibly pulling already loaded paper by hand.

■Avoid wedging the paper into the printer.

• May jam paper.

■Avoid using a sharp pointed device to operate panel keys.

■Be sure to firmly insert the cable plug into its mating socket.

•A cross connection may damage the printer’s internal electronics or the host system’s hardware.

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CAUTION

To prevent injury and printer failures from worsening, observe the following:

■ Do not touch the printing surface of the thermal head.

■Do not touch any of the moving parts (e.g., paper cutter, gears, active electrical parts) while the printer is working.

■In case of trouble do not attempt to repair the printer. Ask Citizen

Systems service for repair.

■Be careful that the printer cover does not entrap your hands or fingers.

■Be careful with sharp edges on the printer. Do not allow them to injure you or damage property.

• May result in electric shock, burn, or injury.

If the printer emits smoke, an odd smell, or unusual noise while printing, immediately abort the current print session and unplug the printer from the supply outlet.

DAILY MAINTENANCE

Observe the following precautions for daily maintenance.

■ When cleaning the printer, always turn it off and unplug it from the supply outlet.

■Use a soft, dry cloth for cleaning the surface of the printer case.

■For severe stains, use a soft cloth slightly dampened with water.

■Never use organic cleaning solvent such as alcohol, paint thinner,

trichloroethylene, benzene, or ketone. Never use a chemically processed cleaning cloth.

■ To remove paper dust, use a soft brush.

CAUTION

•The thermal head is at a dangerously high temperature immediately after printing. Allow it to cool off before launching maintenance work.

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THE TABLE OF CONTENTS

1. GENERAL OUTLINE ....................................................................		9
1.1	Features ..........................................................................................	9
1.2	Unpacking .....................................................................................	10
1.3	Model Classification .....................................................................	11
1.4	Basic Specifications .....................................................................	12
1.5	Power Supply Used .....................................................................	13
2. EXPLANATION OF PRINTER PARTS........................................		13
2.1	Printer Appearance ......................................................................	13
2.2	Front Cover Inside ........................................................................	14
2.3	Operation Panel ............................................................................	15
2.4	Other Built-in Functions ...............................................................	15
3. PREPARATION ...........................................................................		16
3.1	Mounting on Rack ........................................................................	16
3.2	Connecting Power Cord and Data Cable ....................................	17
3.3	Opening and Closing Front Cover ..............................................	19
3.4	Setting Paper ................................................................................	19
3.5	Adjusting Paper Adjust Guide .....................................................	20
3.6	Setting DIP Switch .......................................................................	21
4. MAINTENANCE AND TROUBLESHOOTING ...........................		23
4.1	Releasing Cutter Lock ..................................................................	23
4.2	Cleaning the Print Head and Platen ............................................	24
4.3	Self-printing ..................................................................................	24
4.4	Hexadecimal Dump Printing .......................................................	25
4.5	Resetting the Printer ....................................................................	25
4.6	Error Indication .............................................................................	26
5. OTHER .......................................................................................		27
5.1	External Views and Dimensions .................................................	27
5.2	Printing Paper ...............................................................................	28
5.3	Manual Setting of Memory Switches .........................................	29
5.4	Specifications of Power Supply and Interface Connectors ......	32
5.5	Specifications of Connector for USB Interface ..........................	33

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1. GENERAL OUTLINE

This product is a thermal panel printer to be built in a rack or the like that can be used for a variety of applications including data communication terminals, POS terminals, and various kinds of terminals for measuring instruments.

With extensive built-in features, it can be used in a wide range of applications.

Before using this product, be sure to read through this manual.

1.1 Features

●Clamshell structure facilitating paper handling and head cleaning

●Drip-proof design of panel (against vertical drips) (Protection class: JIS Class 1)

●High speed (150 mm/s) printing.

●Low noise printing by line thermal system.

●Durable to low temperature operation up to -20°C*.

●Equipped with auto cutter (full and partial cutting) (CT-P291/CT-P293)

●Factory-set optional USB interface.

●Built-in input buffer.

●A variety of multiple choices of functions by memory switch.

●Registration of user-defined characters and logos into flash memory.

●Page mode. Now you can arrange pages freely.

●Barcode & 2D Barcode printing is supported.

*This feature is supported only with the printer. The user is requested to prepare the power supply and other peripheral devices.

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