Canon PIXMA IP2000 Quick Start Guide

Photo Printer

Quick Start Guide

Getting Help from Canon

Help Us Help You Better

Before you contact Canon, please record the following information.

Serial Number (located on the inside of the printer):

Model Number (located on the front of the printer):

Setup Software and User’s Guide version number (USCD X.X)
located on the CD-ROM:

Purchase Date:

Canon U.S.A. Customer Technical Support Sequence*

1. Internet — www.canontechsupport.com

For quick and comprehensive self-help in an intuitively guided interactive troubleshooting
environment, the place to start is our helpful tech support web site. In addition, the latest
driver downloads, answers to frequently asked questions, product information, and
“where to buy” instructions are found here.

2. Email Tech Support — www.canontechsupport.com

For individual attention to a special issue, try emailing our friendly technical engineers,
specially trained to communicate quick, easy, and logical solutions to your inquiries within
24 hours.

3. Toll-Free Live Tech Support — (1-800-828-4040)

This option provides live telephone technical support, free of service charges, Monday­Saturday (excluding holidays), during your product's 1 year limited warranty period.
Telephone Device for the Deaf (TDD) support is available at ((1-866-251-3752).

4. Extended Service and Support — www.canonesp.com

Canon CarePAK Extended Service Plan is a cost-attractive and easy-to-use extended service
program that provides up to three full years of service and support coverage at a very
attractive price. CarePAK offers toll-free Canon technical support and includes Canon’s
superb InstantExchange product replacement program. For further information about
extending your Canon service and support, call (1-800-385-2155), or visit our Web site at
www.canonesp.com. CarePAK must be purchased during your product’s warranty period.

For more information and updated program specifics, please refer to our Web site at
www.canontechsupport.com.

* Support program specifics are subject to change without notice.

Photo Printer

Quick Start Guide

Canon PIXMA iP2000 Photo Printer Quick Start Guide.

Copyright

This manual is copyrighted by Canon U.S.A., Inc. with all rights reserved. Under the copyright laws,
this manual may not be reproduced in any form, in whole or in part, without the prior written
consent of Canon U.S.A., Inc.

© 2004 Canon U.S.A., Inc.

Disclaimer

Canon U.S.A., Inc. has reviewed this manual thoroughly in order that it will be an easy-to-use
guide to your Canon PIXMA iP2000 Photo Printer. All statements, technical information and
recommendations in this manual and in any guides or related documents are believed reliable, but
the accuracy and completeness thereof are not guaranteed or warranted, and they are not intended
to be, nor should they be understood to be, representation or warranties concerning the products
described.

Specifications are subject to change without notice.

ENERGY STAR partner, Canon U.S.A., Inc., has determined that this product meets

As an
the ENERGY STAR guidelines for energy efficiency.

All information regarding non-Canon products was compiled from publicly available information. No
representation is made regarding the accuracy thereof.

Trademarks

• Canon is a registered trademark of Canon Inc.

• PIXMA is a trademark of Canon Inc.

• PhotoRecord is a trademark of Canon Information System Research Australia.

• Macintosh, Mac and the Mac logo are registered trademarks of Apple Computer, Inc., registered

in the U.S. and other countries.

• Microsoft® and Windows® are registered trademarks of Microsoft Corporation in the U.S. and

other countries.

• All other product and brand names are trademarks of their respective owners.

Canon U.S.A., Inc.
One Canon Plaza
Lake Success, NY 11042

Contents

Basic Printing

Turning on the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Using Speciality Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Printing with Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Printing with Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Canceling Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Advanced Printing

Printing Photographs Directly from a Digital Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Accessing Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Adjusting Print Quality for Photographs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Using the Bundle Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Printing Borderless Photographs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Printing Maintenance

When Printing Becomes Faint or Colors are Incorrect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Printing the Nozzle Check Pattern . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Print Head Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Print Head Deep Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Aligning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Replacing an Ink Tank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Contents

Troubleshooting

Cannot Install the Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Print Quality is Poor or Contains Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Troubleshooting Printer Hardware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Paper Does Not Feed Properly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Handling Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

An Error Message Appears on the Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Cannot Print Properly from the Digital Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Appendix

Installing the Printer Driver when using Mac OS 9.x . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

User’s Guide Table of Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

CANON U.S.A., INC. LIMITED WARRANTY --- (USA Only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

1

Basic Printing

Basic Printing

This

Note

Turning on the Printer

Quick Start Guide

printer and how to use them. For more information, view the iP2000

User's Guide

your printer driver interface:

While in the printer's Properties window, press the FF1 key, or click in
the upper right corner. Then click the feature you want to know more
about, or click H

While in the PPage Setup dialog box or PPrint dialog box, click in the
lower left corner.

Click provides detailed information about each setting.
When the Help window appears, select your desired topic.

installed on your computer, or use the online help within

describes some of the features of your iP2000

Help when displayed.

1 Press the POWER button.

The PPOWER lamp flashes while the printer warms up and changes to steady (non-
flashing) green when the printer is ready.

Important • Before unplugging the power cord, turn off the printer and ensure

that the green lamp has gone out.

• If the P

2

POWER lamp changes to orange and begins flashing, refer to

the section "H

Handling Error Messages" on page 68.

Basic Printing

Loading Paper

This section describes how to load paper in the Auto Sheet Feeder and the Front Sheet
Feeder.

 Print Media to Avoid

Do not use the following types of paper. Using such paper will not only produce
unsatisfactory results, but can also cause the printer to jam or malfunction.

• Folded, curled or wrinkled paper

• Damp paper

• Paper that is too thin (less than 64 gsm or 17 lb)

• Paper that is too thick* (more than 105 gsm or 28 lb)

*non-Canon branded paper

• Picture postcards

• Postcards with an affixed photo or sticker

• Envelopes with a double flap

• Envelopes with pressure seals

• Envelopes with an embossed or treated surface

• Paper with holes (such as Loose-leaf paper)

 Using the Auto Sheet Feeder and the Front Sheet Feeder

You can load paper in the Auto Sheet Feeder and the Front Sheet Feeder.

When printing small quantities on various print media, loading paper in the Auto Sheet
Feeder is easy and convenient.

Loading paper in the Front Sheet Feeder is suited for printing on paper of regular use. It
is convenient when printing on the same type or a large amount of paper.

By combining the use of the Auto Sheet Feeder and the Front Sheet Feeder, the
following ways of paper feeding are available.

• Changing the paper source to feed different types/sizes of paper

Changing the paper source according to the document size allows you to print
without removing and reloading paper. To change the paper source, use the Paper
Feed Switch on the printer or printer driver. You can also specify the type/size of
paper to be fed from the Front Sheet Feeder with the printer driver. For example, you

3

Basic Printing

can specify that a Letter paper is always fed from the Front Sheet Feeder whenever
you print. So, it is convenient for regular use.

• Continuous printing on the same type/size of paper by using both the Auto Sheet
Feeder and the Front Sheet Feeder together

When paper is loaded in both the Auto Sheet Feeder and the Front Sheet Feeder, you
can choose to feed paper from whichever paper source you like. If the Auto Sheet
Feeder or the Front Sheet Feeder runs out of paper, the paper source automatically
switches to the other one. It is useful for printing a large amount of paper. To
perform this feature you need to set the printer driver.

Note

For detailed description of the printer driver setting, see "U
Sheet Feeder and the Front Sheet Feeder" in the

User’s Guide

Using the Auto

 Loading Paper in the Auto Sheet Feeder

Note

• For detailed information on the speciality media Canon provides for
use with its various printers, refer to the section "U

Media" on page 11.

• See "P

Printing Media" in the

how to load envelopes and speciality media into the printer.

User’s Guide

for detailed instructions on

Using Speciality

1 Flatten the four corners of the paper before loading it.

Important When paper is curled, hold the opposing curled corners and gently bend

them in the opposite direction until the paper becomes completely flat.

.

4

2 Prepare to load paper.

(2) Pull out the Paper Output Tray completely as shown.

Basic Printing

(1) Pull out the Paper Support.

Auto Sheet Feeder Lamp

(3) Press the Paper Feed Switch.

Ensure that the lamp of the
Auto Sheet Feeder is lit.

(4) Open the Front Cover and adjust

the Paper Thickness Lever.

Note

• Set the Paper Thickness Lever to the left ( ) for plain paper.
Move to the right position ( ) only for envelopes and T-Shirt
Transfers.

See "CCanon Speciality Media" on page 12.

• You can also select the paper source in the printer driver. For details,

Using the Auto Sheet Feeder and the Front Sheet Feeder" in the

see "U

User’s Guide

.

5

Basic Printing

3 Load the paper.

 Loading the Plain Paper

(3) Pinch the Paper Guide

and slide it against the
left side of the paper
stack.

Load Limit Mark
Do not load beyond this Load Limit Mark.

(1) Insert the paper into

the Auto Sheet
Feeder with the print
side facing up.

(2) Align the paper stack

against the right
side of the Auto
Sheet Feeder.

(4) Ensure that the lamp

of the Auto Sheet
Feeder is lit.

Note

• Do not stack more than 50 sheets in the Paper Output Tray.

• Do not touch the printed surface until the ink dries. For specific
drying times, refer to the instructions packaged with your media.

6

Basic Printing

 Loading the Envelopes

Envelopes can be fed from the Auto Sheet Feeder only. Use either DL or US Comm. #10
size envelopes.

Important • Do not use the envelopes with embossed or treated surface, with a

double flap or pressure seals, with sticker flaps.

• Select either D
size you are using.

DL Env. or CComm. Env. #10 According to the envelope

Fold the envelope flap.

(1) Align the envelope against the

right side of the Auto Sheet
Feeder.
Set the envelope with its flap on
the left side.
A maximum of 10 envelopes can
be loaded at once.

(2) Pinch the Paper Guide

and slide it against the
left side of the envelope.

Note

(4) Select E

Page Size.

For the printer driver setting, refer to "P

Printing with Macintosh" on page 16.

"P

Set the Paper Thickness Lever to the right for envelopes.

Envelope in MMedia Type, and then select CComm. Env. #10 or DDL Env. in

Printing direction

(3) Ensure that the lamp of the Auto

Sheet Feeder is lit.

Printing with Windows" on page 13,

7

Basic Printing

 Loading the 4" x 6" size papers

You can print on the 4" x 6" size papers.

(1) Align the paper stack against the

right side of the Auto Sheet
Feeder.
Despite the direction of the
photograph, load the paper in the
vertical direction.
You can load a maximum of 20
papers in 4" x 6" size.

(2) Pinch the Paper Guide

and slide it against the left
side of the stack of paper.

(4) Select 4

For the printer driver setting, refer to "P

"P

4 x 6 in in PPage Size.

Printing with Macintosh" on page 16.

(3) Ensure that the lamp of the Auto

Sheet Feeder is lit.

Printing with Windows" on page 13,

8

 Loading Paper in the Front Sheet Feeder

Basic Printing

Note

• For detailed information on the speciality media Canon provides for
use with its various printers, refer to the section "U

Media" on page 11.

• See "P

Printing Media" in the

how to load speciality media into the printer.

User’s Guide

for detailed instructions on

Using Speciality

1 Flatten the four corners of the paper before loading it.

Important When paper is curled, hold the opposing curled corners and gently bend

them in the opposite direction until the paper becomes completely flat.

2 Prepare to load paper.

(1) Open the Front Sheet Feeder.

Front Sheet Feeder Lamp

(2) Press the Paper Feed Switch.

Ensure that the lamp of the
Front Sheet Feeder is lit.

Note

(3)Open the Front Cover and adjust

the Paper Thickness Lever.

Set the Paper Thickness Lever to the left ( ) for plain paper.

Move to the right position ( ) only for T-Shirt Transfers.

See "CCanon Speciality Media" on page 12.

9

Basic Printing

3 Load the paper.

Note

• Do not stack more than 50 sheets in the Paper Output Tray.

• Do not touch the printed surface until the ink dries. For specific
drying times, refer to the instructions packaged with your media.

4 Pull out the Paper Output Tray.

Pull out completely as shown.

(1) Insert the paper into the Front

Sheet Feeder with the print side
facing down. Load the paper so that
the leading edge of paper is set
firmly against the rear end.

(2) Align the paper stack against the

right side of the Front Sheet Feeder.

(3) Pinch the Paper Guide and slide it

against the each side of the paper
stack.

10

Note

• You can also select the paper source from the printer driver. For
details, refer to "U
Feeder" in the

• When you load the media in the Front Sheet Feeder, ensure that you
are printing on the correct side of it as shown below.

• To Print with Duplex Printing
After printing one side, the printed paper can be fed from the Auto
Sheet Feeder.
Load the paper in the Auto Sheet Feeder to print on the other side,
according to the message shown on the screen.

Using the Auto Sheet Feeder and the Front Sheet

User’s Guide

.

Basic Printing

Using Speciality Media

Canon recommends that you use genuine Canon media to ensure optimal print quality.

 Photo Quality Media

• Photo Paper Pro

• Photo Paper Plus Glossy

• Photo Paper Plus Double Sided

• Photo Paper Plus Semi-Gloss

• Matte Photo Paper

• Glossy Photo Paper

 Media Suited to Business

Documents

• High Resolution Paper

• Transparencies

11

Basic Printing

 Canon Speciality Media

Media Name Paper Support Load Limit Paper

Auto Sheet
Feeder

Photo Paper Pro Letter: up to

10 sheets*

Front Sheet
Feeder

Letter: up to
10 sheets

Thickness
Lever Position

Left Photo Paper Pro

4"×6": up to
20 sheets

Photo Paper Plus
Glossy

Letter: up to
10sheets*

Letter: up to
10 sheets

Left Photo Paper Plus

5"×7": up to
10 sheets
4"×6": up to
20 sheets

Photo Paper Plus
Double Sided

Letter: 1
sheet

Letter: up to
10 sheets

Left Photo Paper Plus

5"×7": 1
sheet

Photo Paper Plus
Semi-Gloss

Letter: up to
10 sheets*

Letter: up to
10 sheets

Left Photo Paper Plus

4"×6": up to
20 sheets

Printer Driver Settings
for Media Type

Glossy

Double Sided

Glossy

Matte Photo Paper Letter: up to

10 sheets

Glossy Photo Paper Letter: up to

10 sheets*

Letter: up to
10 sheets

Letter: up to
10 sheets

Left Matte Photo Paper

Left Glossy Photo Paper

4"×6": up to
20 sheets

High Resolution Paper Letter: up to

80 sheets

Letter: up to
80 sheets

Left High Resolution Paper

T-Shirt Transfers 1 sheet 1 sheet Right T-Shirt Transfer

Transparencies Up to 30

sheets*

* When paper cannot be fed normally, load the necessary number of sheets in the Auto Sheet Feeder or the Front Sheet Feeder

with them separating from each other to avoid them from sticking together.

Up to 30
sheets

Left Transparency

12

Basic Printing

Note

• When using plain paper (64 gsm or 17 lb), up to 150 sheets can be set. Set
the Paper Thickness Lever to the left and select P
driver M

Media Type.

• For detailed description of print media types, refer to "P

User’s Guide

For instructions on how to print from the software applications, refer to the

.

Photo Application Guide

l

Printing with Windows

Note

• The menu screens and dialog boxes that appear may vary, depending on the
software application you are using.

• The steps described in this section are for printing in Windows XP.

• Ensure that the proper paper source is selected.

Plain Paper from the printer

Printing Media" in the

.

(1) When the Auto Sheet Feeder Lamp is lit, paper

will be fed from the Auto Sheet Feeder.

(2) When the Front Sheet Feeder Lamp is lit, paper

will be fed from the Front Sheet Feeder.

1 Create a document or open a file to print.

13

Basic Printing

2 Open Printer Properties dialog box.

(1) Select PPrint from the application software's FFile menu.

(2) Ensure that CCanon PIXMA

iP2000 is selected.

(3)

Click PPreferences or
Properties

.

Note

In Windows 2000, click the M

3 Specify the required settings.

Main tab in the PPrint dialog box.

(1) Click MMedia Type to select

the media loaded in the
printer.

Ensure that P
selected from P

(2) Click OOK.

Paper Feed Switch is

Paper Source.

14

Basic Printing

Note

•From the P
printed.

• Usually, select P
description of the P
Sheet Feeder and the Front Sheet Feeder" in the

• To adjust Print Quality settings, select C
Main tab. You can control quality in the S

• For details about other printer driver functions, refer to "P
Functions" in the

• Select P
displays a preview screen that allows you to confirm the selected
printing effects and how your document will look when printed.
Some applications do not contain the function to display the preview.

4 Print the document.

Page Setup tab select the correct document size to be

Paper Feed Switch from PPaper Source. For detailed

Paper Source settings, refer to "UUsing the Auto

User’s Guide

Custom and click SSet on the

Set Print Quality dialog box.

Printer Driver

User’s Guide

Preview before printing by clicking the check box. This

or Help.

.

Note

(1) Click PPrint.

• You can cancel a print job in progress by simply pressing the
RESUME/CANCEL button on the printer.

See "CCanceling Printing" on page 19.

•Click CCencel Printing on BJ Status Monitor to stop printing. To show BJ
Status Monitor, click C
BJ Status Monitor opens automatically when a printer error occurs.

Canon PIXMA iP2000 on the taskbar.

15

Basic Printing

Printing with Macintosh

Note

• The menu screens and dialog boxes that appear may vary, depending on the
software application you are using.

• The steps described in this section are for printing in Mac OS X v.10.3.

• Ensure that the proper paper source is selected.

(1) When the Auto Sheet Feeder Lamp is lit, paper

will be fed from the Auto Sheet Feeder.

(2) When the Front Sheet Feeder Lamp is lit, paper

will be fed from the Front Sheet Feeder.

1 Create a document or open a file to print.
2 Select Paper Size.

(1) Select the PPage Setup from the application software's FFile menu.

Page Setup dialog box opens.

(2) Select iiP2000 from FFormat for.

16

(3) Select the desired paper

size from the P
pop-up menu.

(4) Click OOK.

Paper Size

3 Specify the required settings.

(1) Select PPrint from the application software's FFile menu.

Basic Printing

(2) Select QQuality & Media

from the pop-up menu.

(3) Select the MMedia Type

from the pop-up menu.

Ensure that P
is selected from P

(4) Select the print mode

appropriate to your
document from the P
Mode.

(5) Click PPrint.

Paper Feed Switch

Paper Source.

Print

17

Basic Printing

Note

• Usually, select P
description of the P
Sheet Feeder and the Front Sheet Feeder" in the

• When you select the print mode appropriate to your document from
the P

Print Mode, the document will be printed in color and print

quality suited to the characteristics of the M
selected.

Printing a top-quality photo: Select when printing documents
consisting mainly of photographs and graphics featuring fine color
gradation.

Printing tables and charts: Select when printing documents
consisting mainly of graphs and graphics (illustrations) with strong
color definition.

Printing a composite document: Select when printing documents
consisting mainly of text.

Detailed Setting: You can fine-tune the Print Quality and Halftoning
settings.

See "AAdjusting Print Quality" on page 27.

• For details about other printer driver functions, refer to "PPrinter Driver
Functions" in the

• Double-clicking the name of your printer in the Printer list displays a
dialog that prompts you to confirm the status of the print job(s). To
cancel a job in progress, select the desired document, then click
Delete. To temporarily stop a job in progress, click P
all the jobs in the list, click S

Paper Feed Switch from PPaper Source. For detailed

Paper Source settings, refer to "UUsing the Auto

User’s Guide

Stop Printing.

User’s Guide

Media Type you have

or Help.

Pause. To cancel

.

18

Basic Printing

Canceling Printing

You can cancel a print job while printing with the RRESUME/CANCEL button on the printer.

1 Press the RESUME/CANCEL button while printing.

Printing is canceled and paper is fed out.

19

Advanced Printing

Advanced Printing

Printing Photographs Directly from a Digital Camera

Connecting a digital camera or camcorder to printer allows you to print
recorded images directly without using a computer. This printer supports
both PictBridge and Canon Bubble Jet Direct.

Note

• PictBridge is an Industry standard enabling a range of digital photo
solutions, including the direct printing of photos from a digital still camera
or camcorder* without the need to use a computer.

• Canon Bubble Jet Direct allows you to print photos from a Canon Bubble Jet
Direct compatible (PictBridge incompatible) digital camera or digital
camcorder without a computer by simply connecting the digital camera or
digital camcorder to this printer.

* Hereafter, the digital still camera and digital video camcorder are collectively called a digital camera or

camera.

See "DDirect Printing from

PictBridge-compatible
Digital Cameras" on page

22
See "P

Printing

Photographs Directly
from a Canon Bubble Jet
Direct compatible Digital
Cameras" on page 24

 Connecting to a Digital Camera

To connect a digital camera to this printer, use the USB cable supplied with the digital
camera (for connection to a computer).

Caution Do not connect any equipment other than the camera ready for PictBridge

or Canon Bubble Jet Direct to the Direct Print Port of the printer. Otherwise,
electric shock, fire, or damage to the camera could result.

20

Advanced Printing

Note

• When printing with the digital camera connected to the printer, only the
Auto Sheet Feeder can be used. The Front Sheet Feeder cannot be used.

• When printing photos with the digital camera connected to the printer,
it is advisable to use the AC adapter supplied with the camera. If you
use the camera battery, be sure to charge it fully.

• Depending on the model or brand of your camera, you may have to
select a mode of printing photos in compliance with PictBridge before
connecting the camera.
You may also have to turn on the camera or select Play mode manually
after connecting the camera to the printer.
Perform necessary operations according to the instruction manual
supplied with your camera.

• When printing from your PC, be sure to unplug the cable connecting the
digital camera.

1 Turn on the printer.
2 Load the paper into the Auto Sheet Feeder.

Note

When printing with the digital camera connected to the printer, only the
Auto Sheet Feeder can be used. The Front Sheet Feeder cannot be used.

(1) When loading the Canon Speciality

Media, load them with the glossy
side facing up.

(2) Align the paper against the right

side of the Auto Sheet Feeder.

(3) Pinch the Paper Guide and slide it

against the left side of paper.

21

Advanced Printing

3 Connect the digital camera to the printer.

(1) Make sure the camera is turned off.

(2) Connect the camera to the printer using

the USB cable (for connection to a
computer) supplied with the camera.

Note

(3) Turn on and set up the camera for direct printing.

When the connection between the camera and printer has been established, the
POWER lamp on the printer flashes once.

Note

Either of the following icons will display on the LCD display of the digital camera
when the printer is correctly connected.

Some types of the camera turn on automatically, when connected to the
printer. For a camera not turns on automatically, turn it on manually.

The power-on sequence may differ depending on the model or brand of
the camera.

A PictBridge-compatible digital camera

A Canon Bubble Jet Direct compatible digital camera

 Direct Printing from PictBridge-compatible Digital Cameras

When operating the camera, be sure to follow the instructions given in the instruction
manual supplied with the camera. Let’s take a look at the paper size, paper type,
layout, image optimization modes, and date printing modes that can be set on the
PictBridge-compatible camera connected to the printer.

22

Advanced Printing

 Default Camera Settings

When a PictBridge-compatible camera is connected and printing is started with no
setting changes, this printer operates based on the following default settings:

- Paper size...................4"×6"

- Paper type..................Photo (Photo Paper Plus Glossy)

- Layout........................Borderless

- Trimming ....................Off (No trimming)

- Image optimize...........On (Exif Print)

- Date print ...................Off (No printing)

Note

About the Settings Explained Below

The settings explained below cannot be made depending on the brand
or model of your camera. If any setting cannot be made, the default
setting explained above is used.
Names of settings that are displayed on Canon PictBridge-compatible
cameras are used in the description given below. Different names may
be displayed on your camera depending on the brand or model.
For details, refer to your camera’s instruction manual.

 About “Paper Size” and “Paper Type”

To change the paper size or paper type, operate the camera to select the PictBridge
print setup mode and confirm or change the settings.

By default, 4"×6" is selected in “Paper Size” and “Photo”(Photo Paper Plus Glossy)
is selected in “Paper Type” for this printer. To use Photo Paper Pro, select “Fast
Photo” in “Paper type”.

The following sizes and types of paper can be loaded in the printer by selecting
options in “Paper Size” and “Paper Type”.

“Paper Size” setting “Paper Type” setting Paper loaded in printer

4"×6" (Default) Photo (Default) Photo Paper Plus Glossy

Photo Paper Plus Semi-Gloss
Glossy Photo Paper

Fast Photo Photo Paper Pro

5"×7" * Photo Photo Paper Plus Glossy

8.5"×11" (Letter) Photo Photo Paper Plus Glossy
Photo Paper Plus Semi-Gloss
Glossy Photo Paper

Fast Photo Photo Paper Pro

* This size can be selected only for Canon PictBridge-compatible cameras (Note that it cannot be selected for some

models).

23

Advanced Printing

 About “Layout” and “Trimming”

By default, “Borderless” is selected in “Layout” and “Off (No trimming)” is selected
in “Trimming” for this printer.

 About “Image optimize”

By default, “On (Exif Print)” is selected for this printer.

 About “Date print”

By default, “Off” is selected for this printer.
“Date Print” depends on the settings using the controls of the camera.

Note

• This printer can handle only Exif/JPEG image data to produce photos
using PictBridge.

• Never disconnect the USB cable during printing.

• When disconnecting the USB cable between the digital camera and
printer, follow the instructions given in the instruction manual of the
camera.

• Controls of the digital camera cannot be used for the following:

- Print quality setting

- Printer maintenance

 Printing Photographs Directly from a Canon Bubble Jet Direct

compatible Digital Cameras

Let’s take a look at the media types that can be set on the Canon Bubble Jet Direct
compatible digital camera connected to this printer and limitations.

 Media Types for Digital Camera

When you connect a digital camera, you can use the following media:

Digital Camera Setting Media Type

Card #1 Photo Paper Pro 4"×6" / 101.6×152.4 mm

Card #2 Photo Paper Plus Glossy, Photo Paper Plus Semi-Gloss,

Card #3 Photo Paper Plus Glossy 5"×7" / 127.0×177.8 mm

LTR Photo Paper Pro, Photo Paper Plus Glossy, Photo Paper

A4 Photo Paper Pro, Photo Paper Plus Glossy, Photo Paper

24

or Glossy Photo Paper 4"×6" / 101.6×152.4 mm

Plus Semi-Gloss, or Glossy Photo Paper Letter

Plus Semi-Gloss, or Glossy Photo Paper A4

Advanced Printing

Note

• For the digital camera operation method and troubleshooting, refer
to your digital camera’s manual.
For print error messages, refer to "C
Digital Camera" in the

• By operating the digital camera, you can make the following prints:

- You can make a standard print from the image displayed in the

single display mode or in the index display mode.

- You can print specified numbers of images, or make an index print

by editing the DPOF.

- For the images taken with an Exif Print-compatible digital camera,

the Photo Optimizer PRO function can be used.

- If date printing is set from the operation panel of the digital

camera, the date when the photograph was taken is to be printed
(excluding the index print).

- Images will be scaled automatically according to the image size

set on the digital camera and the size of the media set on the
printer.

• The digital camera does not support the following functions:

- Print quality setting

- Printer maintenance

• Images other than Exif may not be index printed.

User’s Guide

Cannot Print Properly from the

.

25

Advanced Printing

Accessing Printer Driver

The PPrinter Properties dialog box can be opened from either within an
application, or directly from the Windows S

Start menu.

Note

• This manual refers to Windows XP operation.
The operations may vary depending on your operating system.

• Depending on your application program, the command and menu names
may differ, and there may be more steps involved in opening the P
Properties dialog box. For more details, see the user's manual for your
application.

Printer

 Opening the Printer Properties Dialog Box from Your Application

Program

1 In your application, select the command to print a document.

The PPrint dialog box can usually be opened by selecting PPrint from the FFile menu.

2 Ensure that the Canon PIXMA iP2000 is selected. Then click Preferences (or

Properties).

The PPrinter Properties dialog box opens.

 Opening the Printer Properties Dialog Box Directly from the Start

Menu

This method is used for maintenance operations such as Print Head cleaning, or to
specify printer settings common to all application programs.

When the P
appear, including the D
dialog box is opened from within an application.

Printer Properties dialog box is opened from the SStart menu, additional tabs

Details tab. These do not appear when the PPrinter Properties

For more information about these additional tabs, refer to your Windows
documentation.

1 Click Start and select Control Panel, Printers and Other Hardware, and then

Printers and Faxes.

For non-Windows XP users, click SStart, select SSettings, and then PPrinters.

2 Select the Canon PIXMA iP2000 icon.
3 Open the File menu and select Printing Preferences (or Properties).

The PPrinter Properties dialog box opens.

26

Adjusting Print Quality for Photographs

 Improving Printed Images

Two important factors control the quality and output of your printed images:

Paper and Ink
Using recommended Canon paper, speciality media, and inks for printing

photographs can significantly improve the quality of your printouts. See inside the
back cover for a list of Canon media and inks for this printer.
For more detailed information, refer to "P

Printer Driver Settings
The printer driver has a variety of settings that can be used to enhance the colors

and output of your photographs. Many of these features are covered in this chapter.

Printing Media" in the

Advanced Printing

User's Guide

.

Note

You can also access the online help in either of the following ways
depending on your operating system:

•Press the FF1 key

• Click in the upper right corner, then click the feature you want to
know more about.

•Click H

•Click in the PPage Setup dialog box or the PPrint dialog box.

Help when displayed.

 Adjusting Print Quality

Features that affect the appearance and quality of your printed images can be
controlled with the printer driver.

The PIXMA iP2000 automatically adjusts printer settings to improve print quality based
on the media type (plain paper, Photo Paper Pro, and so on). You can also customize

Print Quality settings if desired.

the P

To manually adjust Print Quality settings:

1 Open the Printer Properties dialog box.

See"OOpening the Printer Properties Dialog Box from Your Application Program"
on page 26.

27

Advanced Printing

2 Select Custom in Print Quality, then click Set... to open the Set Print

Quality dialog box.

3 Move the slide bar to adjust the Print Quality.

4 When the process is complete, click OK.

1 Open the Print dialog box.

See "PPrinting with Macintosh" on page 16.

2 Select Quality & Media from the pop-up menu, and then click Detailed

Setting.

28

3 Move the slide bar to adjust the Print Quality.

4 When the process is complete, click OK.

To automatically optimize the image:

Photo Optimizer PRO automatically adjusts the photographic image created with a
digital camera. Use this feature to compensate for unsatisfactory color balance and
over- or under-exposure before printing.

1 Open the Printer Properties dialog box.

See"OOpening the Printer Properties Dialog Box from Your Application Program"
on page 26.

2 Click the Effects tab.
3 Select the Photo Optimizer PRO check box.

Advanced Printing

4 Click OK.

29

Advanced Printing

To use Vivid Photo option:

Vivid Photo intensifies background colors such as fields, trees, oceans and skies,
while maintaining natural skin tones in the images.

Note

To use Vivid Photo, select the VVivid Photo check box on the EEffects tab.

To use Vivid Photo, select the VVivid Photo check box under SSpecial Effects.

In Windows Me or Windows 98

If Background Printing has been disabled, the Vivid Photo function is
not available.

30

To reduce noise from images captured with a digital camera:

Photo Noise Reduction function reduces noise from blue portions, such as the sky
and dark portions of the images captured with your digital camera.

Advanced Printing

Note

To use Photo Noise Reduction, select the PPhoto Noise Reduction check box on the
Effects tab.

In Windows Me or Windows 98

If Background Printing has been disabled, the Photo Noise Reduction
function is not available.

To use Photo Noise Reduction, select the PPhoto Noise Reduction check box under
Special Effects.

31

Advanced Printing

 Saving and Recalling Driver Settings

When you change printer driver settings for a specific print job, such as printing black
and white photos, or printing documents with a special background, you can save and
name these settings for future use on similar print jobs.

1 Open the Printer Properties dialog box.

See "OOpening the Printer Properties Dialog Box from Your Application

Program" on page 26.

2 Click the Profiles tab.
3 Enter new settings in Profiles.

(1) Click AAdd to Profiles.

32

The AAdd to Profiles dialog box opens.

(2) Enter the name of profile for

(3) Select an icon.
(4) Enter a description on the

4 Click OK.
5 Click OK on the Profiles tab.

This registers your printer driver print settings.

Note

You can retrieve or delete the print settings profile at any time.

Retrieving profile: Select the desired profile from P
and click R

Deleting unwanted profile: Select the desired profile from P
Profiles, and click D
For details, click H

Retrieve from PProfiles.

Delete.

Help and refer to the topic of this function.

registering settings.

registering profile.

Printing Profiles,

Printing

1 Open the Print dialog box.

See "PPrinting with Macintosh" on page 16.

2 Select all of the necessary settings.
3 Register new printer driver settings.

Save Preset dialog box opens.

Advanced Printing

(1) Select SSave As from the pop-

up menu.

4 Click OK.

This registers your printer driver settings.

Note

You can retrieve or change the saved driver settings at any time.

Retrieving print settings: Select the name of the print settings to retrieve
from the P

Changing drivers settings: When registered print settings are selected, you
can delete them or change their name.

Presets in the PPrint dialog box.

(2) Enter a name of your printer

driver settings.

33

Advanced Printing

Using the Bundle Software

The

Setup Software & User’s Guide CD-ROM

the photographs taken by a digital camera and print them as photo-lab quality prints.
Please use the application(s) suitable for your print purposes.

includes photo applications designed to edit

Note

• To install applications, refer to the

• For details about photo applications, refer to the

Easy Setup Instructions

Photo Application Guide

.

 Easy-PhotoPrint (Windows/Macintosh)

You can make a Borderless Print easily and quickly, just by selecting a photograph
taken with a digital camera and the paper type on which to print. Also it has tools to
correct red eye caused by the camera’s flash or smooth and beautify the facial skin.
It is compatible with Exif Print*.

 PhotoRecord (Windows)

You can create fun and unique photo albums with the decorative themes such as
frame, background, and clip-art. You can also copy or move the decorated photos.

It is compatible with Exif Print*.

 Easy-WebPrint (Windows)

You can easily print out homepages displayed on Internet Explorer in full size
without its right-hand side being cropped. This application is automatically added
to the Internet Explorer toolbar. Internet Explorer 5.5 or later must be installed.

For more information on the applications, refer to the

* Exif Print is the worldwide standard. Under Exif Print, the digital camera can record data tags for specific camera

settings and functions such as whether the flash was on or off, if the camera was in portrait or night scene mode,
etc.
Canon BJ Printers support Exif Print and use a suitable photo application to read the camera data precisely,
producing optimal prints. This enables you to create prints that reproduce color more accurately.

Photo Application Guide

.

.

34

Advanced Printing

Printing Borderless Photographs

This chapter describes the steps used to print from photo applications included with your

Setup Software and User’s Guide CD-ROM

using the Borderless Printing mode.

Note

Note

Follow the steps below to create color prints of digital camera photographs with Easy­PhotoPrint using the Borderless Printing function. This chapter describes the steps used to
print borderless photos with Easy-PhotoPrint under Windows XP. The steps used under
Macintosh are basically the same. Easy-PhotoPrint supports Exif Print. Easy-PhotoPrint can
handle only JPEG files (file name extension: .jpg and .jpeg).

Note

Media Types Suitable for Borderless Printing

- Photo Paper Plus Glossy (LTR, 4"×6", 5"×7")

- Photo Paper Plus Double Sided (LTR, 5"×7")

- Photo Paper Plus Semi-Gloss (LTR, 4"×6")

- Photo Paper Pro (LTR, 4"×6")

- Matte Photo Paper (LTR)

- Glossy Photo Paper (LTR, 4"×6")

Important 4" x 6" size and 5" x 7" size media cannot be fed from the Front

Sheet Feeder. They must be fed from the Auto Sheet Feeder.

You can edit images taken with a digital camera by using the Red-Eye Correction
function and Digital Face Smoothing function and print them with Easy­PhotoPrint. For more information, refer to the

Ensure that the proper paper source is selected.

Photo Application Guide

.

(1) When the Auto Sheet Feeder Lamp is lit, paper

will be fed from the Auto Sheet Feeder.

(2) When the Front Sheet Feeder Lamp is lit, paper

will be fed from the Front Sheet Feeder.

1 Start Easy-PhotoPrint.

(1) Store the photographs you took with your digital camera in the folder on the

hard disk.

This section describes how to print photographs stored in the folder on the hard
disk.

35

Advanced Printing

(2)

Start, select AAll Programs (or PPrograms), CCanon Utilities,EEasy-PhotoPrint,

Click S
and then E

Easy-PhotoPrint.

Double-click the hard disk icon, the A
folder, and then double-click the E

The I

Image Selection sheet is displayed.

Applications folder, the EEasy-PhotoPrint

Easy-PhotoPrint icon.

2 Select photographs.

(1) Select the folder containing the photograph you want to print.

All photographs in the selected folder are displayed.

(2) Click [

[ ] on the thumbnail of the photograph you want to print and specify the

number of copies.

Guidance

Thumbnail

Folder window

36

Note

Increases the number of copies.

Displays the specified number of copies.

Decreases the number of copies.

Clicking the C
allowing you to edit and enhance the photos to be printed. For more
information, refer to the

Correct/Enhance button on the IImage Selection tab,

Photo Application Guide

.

3 Select the paper.

4 Select the layout.

Advanced Printing

(1) Click the PPaper

Selection tab.

(2) Select the size of the

paper you use from
Paper Size.

(3) Select the type of the

paper you use from
Media Type.

(1) Click the Layout/

Print tab.

(2) Select BBorderless (full).

Note

(3) Load the media specified in the PPaper Selection tab.

(4)

Clicking the C
you to edit and enhance the photos to be printed. For more information,
refer to the

Print.

Click P

Click P

Print. When the confirmation message is displayed, click OOK. Click PPrint in

Print dialog box.

the P

Correct/Enhance button on the LLayout/Print tab, allowing

Photo Application Guide

.

37

Printing Maintenance

Printing Maintenance

When Printing Becomes Faint or Colors are Incorrect

When printing becomes faint or colors are incorrect, the Print Head Nozzles are probably
clogged. Follow the procedures below to clean the nozzles.

Step 1

"PPrinting the Nozzle Check Pattern" on page 39

After Print Head cleaning, print
the nozzle check pattern.

If the print quality is poor, perform
Print Head cleaning

If the pattern is printed normally,
click Exit.

38

Step 2

Step 3

Step 4

Note

"PPrint Head Cleaning" on page 44

If the problem remains after performing Print Head cleaning three times

"PPrint Head Deep Cleaning" on page 47

If the problem still remains

"RReplacing an Ink Tank" on page 54

• If ruled lines are printed misaligned, adjust the Print Head position.

Aligning the Print Head" on page 50.

See"A

• If ink tank replacement does not resolve the problem, the Print Head may be

worn out. Contact the Customer Care Center.

Printing Maintenance

Printing the Nozzle Check Pattern

Print the nozzle check pattern to determine whether the ink ejects properly from the Print
Head Nozzles. Use this function when printed results are blurred or the color is incorrect.

Note

The nozzle check pattern can also be printed by pressing the R
button on the printer.

(1) Ensure that the printer is turned on, and then load a sheet of Letter paper.

(2) Hold down the R

twice, and then release it immediately.

RESUME/CANCEL button until the PPOWER lamp flashes

RESUME/CANCEL

 Printing the Nozzle Check Pattern

1 With the printer on, load a sheet of Letter-sized plain paper in the printer.
2 Open the PPrinter Properties dialog box.

See "OOpening the Printer Properties Dialog Box Directly from the Start Menu" on
page 26.

3 Print the Nozzle Check Pattern.

(1) Click the MMaintenance tab.

(2) Click NNozzle Check.

39

Printing Maintenance

(3) Click Print Check Pattern.

Note

(4) When the confirmation message is displayed, click OOK.

(5) Confirm the nozzle check pattern.

See "E

Examining the Nozzle Check Pattern" on page 42.

(6) If you want to start Print Head cleaning, click C

screen. Otherwise, click E

Click the I
printing the nozzle check pattern is displayed.

Initial Check Items button. Confirmation message for

Cleaning on the PPattern Check

Exit to finish.

1 With the printer on, load a sheet of Letter-sized plain paper in the printer.
2 Open the BBJ Printer Utility dialog box.

(1) Double-click the hard disk icon where the printer driver was installed, the

Applications folder, and then the U

(2) Double-click the P

If you are using the OS other than Mac OS X v.10.3, double-click the P
icon.

(3) Select i

(4) Select i

iP2000 from the NName list and click UUtility or CConfigure.

iP2000 from the PProduct list and click MMaintenance.

Printer Setup Utility icon.

Utilities folder.

Print Center

40

3 Print the Nozzle Check Pattern.

Printing Maintenance

(1) Select TTest Print from the

pull-down menu.

(2) Click NNozzle Check.

(3) Click PPrint Check Pattern.

Note

(4) Confirm the nozzle check pattern.

Examining the Nozzle Check Pattern" on page 42.

See "E

(5) If you want to start Print Head cleaning, click C

screen. Otherwise, click Q

Click the I
printing the nozzle check pattern is displayed.

Initial Check Items button. Confirmation message for

Quit to finish.

Cleaning on the PPattern Check

41

Printing Maintenance

 Examining the Nozzle Check Pattern

The nozzle check pattern should appear as follows when ink is discharged properly.
Examine the nozzle check pattern output by the printer.

Lines missing or white stripes in this pattern
require running Print Head cleaning.

Print Head Cleaning" on page 44.

See "P

When with lines missing (black ink) When white stripes appear (color ink)

Note

If the ink level is low, the nozzle check pattern is not printed
properly.

Replace an ink tank.

See "RReplacing an Ink Tank" on page 54.

Lines missing or white stripes in this pattern require running Print Head cleaning.

Click the C

Cleaning button on the PPattern Check screen to proceed to Print Head cleaning.

See "PPrint Head Cleaning" on page 44.

42

Printing Maintenance

If there are neither missing lines nor white
stripes in the nozzle check pattern, click E
finish the nozzle check.

If there are neither missing lines nor white
stripes in the nozzle check pattern, click Q
finish the nozzle check.

Exit to

Quit to

43

Printing Maintenance

Print Head Cleaning

If missing lines or white stripes are found in the printed nozzle check pattern, perform Print
Head cleaning to unclog the Print Head Nozzles. Cleaning the Print Head consumes ink, so
perform Print Head cleaning only when necessary.

Note

• The print head can also be cleaned by pressing the R

on the printer.

1. Ensure that the printer is turned on.

2. Hold down the R
once, and then release it.

• If you pressed the Cleaning button on the Examining the Nozzle Check
Pattern screen displayed after nozzle check pattern printing, start the Print
Head cleaning procedure from 3-(3).

RESUME/CANCEL button until the PPOWER lamp flashes

RESUME/CANCEL button

1 Ensure that the printer is turned on.
2 Open the Printer Properties dialog box.

See "OOpening the Printer Properties Dialog Box Directly from the Start Menu" on
page 26.

3 Start Print Head Cleaning.

(1) Click the MMaintenance tab.

44

(2) Click CCleaning.

Printing Maintenance

(3) When the confirmation message is displayed, click OOK.

Important Do not perform any other operations until the Print Head cleaning

finishes. This takes about 40-50 seconds.

(4) If you want to print the nozzle check pattern, click P

Otherwise, click C

Examining the Nozzle Check Pattern" on page 42.

See "E

Cancel to finish.

Print Check Pattern.

1 Ensure that the printer is turned on.
2 Open the BJ Printer Utility dialog box.

(1) Double-click the hard disk icon where the printer driver was installed, the

Applications folder, and the U

(2) Double-click the P

If you are using the OS other than Mac OS X v.10.3, double-click the P
icon.

(3) Select i

(4) Select i

iP2000 from the NName list and click UUtility or CConfigure.

iP2000 from the PProduct list and click MMaintenance.

Printer Setup Utility icon.

Utilities folder.

Print Center

45

Printing Maintenance

3 Start Print Head Cleaning.

(1) Select CCleaning from the

pop-up menu.

(2) Click CCleaning.

(3) When the confirmation

message is displayed,

OK.

click O

46

Important Do not perform any other operations until the Print Head cleaning

finishes. This takes about 40-50 seconds.

(4) If you want to print the nozzle check pattern, click PPrint Check Pattern.

Otherwise, click C

Examining the Nozzle Check Pattern" on page 42.

See "E

Note

Cancel to finish.

• If this does not solve the problem, clean the Print Heads again,
up to three times.

• After Print Head cleaning finishes, print the nozzle check pattern
to verify that the Print Head Nozzles are clean.

See "PPrinting the Nozzle Check Pattern" on page 39.

• If the problem remains, try Print Head deep cleaning.

See "PPrint Head Deep Cleaning" on page 47.

Printing Maintenance

Print Head Deep Cleaning

If print quality does not improve by standard Print Head cleaning, try Print Head deep
cleaning, which is a more powerful process. Print Head deep cleaning consumes more ink
than standard Print Head cleaning, so perform this procedure only when necessary.

1 Ensure that the printer is turned on.
2 Open the Printer Properties dialog box.

See "OOpening the Printer Properties Dialog Box Directly from the Start Menu" on
page 26.

3 Start Print Head Deep Cleaning.

(1) Click the MMaintenance tab.

(2) Click DDeep Cleaning.

(3) Click EExecute. When the

confirmation message is
displayed, click O

OK.

47

Printing Maintenance

Note

(4) When the confirmation message is displayed, click OOK.

Print Head deep cleaning starts when the P
Do not perform any other operations until the Print Head deep cleaning is
completed (about one minute).

Click the I
deep cleaning is displayed.

Initial Check Items button. Confirmation message for Print Head

POWER lamp starts blinking.

1 Ensure that the printer is turned on.
2 Open the BJ Printer Utility dialog box.

(1) Double-click the hard disk icon where the printer driver was installed, the

Applications folder, and then the U

(2) Double-click the P

If you are using the OS other than Mac OS X v.10.3, double-click the P
icon.

(3) Select i

(4) Select i

iP2000 from the NName list and click UUtility or CConfigure.

iP2000 from the PProduct list and click MMaintenance.

Printer Setup Utility icon.

Utilities folder.

Print Center

48

3 Start Print Head Deep Cleaning.

Printing Maintenance

(1) Select CCleaning from the

pop-up menu.

(2) Click DDeep Cleaning.

(3) When the confirmation

message is displayed, click
OK.

Print Head deep cleaning starts when the PPOWER lamp starts blinking.
Do not perform any other operations until the Print Head deep cleaning is
completed (about one minute).

Note

After Print Head deep cleaning finishes, print the nozzle check pattern to
verify that the Print Head Nozzles are clean.

See "PPrinting the Nozzle Check Pattern" on page 39.

If not, check that there are sufficient ink levels in all ink tanks before
turning off the printer. Be sure to perform another Print Head deep
cleaning 24 hours after turning off the printer.

If this does not resolve the problem, the Print Head may be worn out.
Contact the Customer Care Center.

49

Printing Maintenance

Aligning the Print Head

If ruled lines are displaced or the print result is unsatisfactory, Print Head alignment is
required.

ì

1 With the printer on, load a sheet of Letter-sized plain paper in the printer.

Move the Paper Thickness Lever to the left position.

2 Open the Printer Properties dialog box.

See "OOpening the Printer Properties Dialog Box Directly from the Start Menu" on
page 26.

3 Print the pattern.

(1) Click the MMaintenance tab.

50

(2) Click PPrint Head Alignment.

(3) Click PPrint Head Alignment.

When the confirmation message is
displayed, click O
The Pattern will be printed.

Note

OK.

Click C

Check Setting to

print the current
setting and finish the
operation.

Printing Maintenance

(4) After the pattern is printed, click YYes.

4 Align the Print Head.

(1) Look at the print out. From the patterns, select the most even, least irregular

patterns and enter the number that corresponds.

(2) Enter the numbers.

(3) Click OOK.

Note

Less noticeable white stripes More noticeable white stripes

(4) When the confirmation message is displayed, click O

If it is difficult to pick up the best pattern on Column H, pick the setting
that produces the least noticeable vertical white stripes.

OK.

51

Printing Maintenance

1 With the printer on, load a sheet of Letter-sized plain paper in the printer.

Move the Paper Thickness Lever to the left position.

2 Open the BJ Printer Utility dialog box.

(1) Double-click the hard disk icon where the printer driver was installed, the

Applications folder, and the U

Utilities folder.

(2) Double-click the P

If you are using the OS other than Mac OS X v.10.3, double-click the P
icon.

(3) Select i

(4) Select i

iP2000 from the NName list and click UUtility or CConfigure.

iP2000 from the PProduct list and click MMaintenance.

3 Print the pattern.

Printer Setup Utility icon.

(1) Select Test Print from

the pop-up menu.

(2) Click P

(3) Click PPrint Head Alignment.

Print Head Alignment.

When the confirmation
message is displayed, click O
The Pattern will be printed.

Print Center

OK.

52

Note

Click C

Check

Setting to print
the current setting
and finish the
operation.

Printing Maintenance

4 Align the Print Head.

(1) Look at the print out. From the patterns, select the most even, least irregular

patterns and enter the number that corresponds.

(2) Enter the numbers.

(3) Click SSend.

Note

Less noticeable white stripes More noticeable white stripes

If it is difficult to pick up the best pattern on Column H, pick the
setting that produces the least noticeable vertical white stripes.

53

Printing Maintenance

Replacing an Ink Tank

If the print result is not improved after maintenance such as Print Head
cleaning, an ink tank runs out of ink. Replace the ink tank with a new one.
When replacing an ink tank, check the model number very carefully.
The printer will not print properly if the wrong ink tank is used, or installed in
the incorrect position.

Black: BCI-24 Black Color: BCI-24 Color

 Replacing an Ink Tank

When an ink tank runs out of ink, replace it using the following steps.

1 Ensure that the printer is turned on, and then open the Front Cover.

The Print Head Holder moves to the left.

2 Remove the empty ink tank.

Color Black

Important • Handle ink tanks carefully to avoid staining clothing or the

surrounding area.

• Discard empty ink tanks according to the local laws and regulations
regarding disposal of consumables.

3 Prepare a replacement ink tank.

(1) Unpack a new ink tank and remove the orange protective cap.

54

Printing Maintenance

protective cap

Important • Do not re-attach the protective cap once you have removed it.

• Once the protective cap is removed, do not touch the open ink port.

4 Insert the ink tank.

(1) Insert a new ink tank into a slot.

(2) Press on the tab until the ink tank snaps firmly into place.

5 Close the Front Cover.

The Print Head Holder moves to the right.

Note

• To maintain optimal print quality, use an ink tank within six months
of its first use.

• Once an ink tank has been used, do not remove it from the printer
and leave it out in the open. This will cause the ink tank to dry out
and the printer may not function properly if it is reinstalled.

• Color ink consumption may occur even when black-and-white or gray
scale printing is specified.
Color ink is consumed in the head cleaning and deep cleaning,
which are necessary to maintain the printer’s capabilities.

• When an ink tank runs out of ink, replace the ink tank with a new one
immediately.
If printing is continued with no ink in the ink tank, a problem may
occur.

55

Printing Maintenance

 Resetting the Ink Counter

When an ink tank is replaced, the ink counter must be reset.
The low ink warning is only displayed properly if the ink counter is reset.

Message Prompting Confirmation of Ink Tank Replacement

If a Front Cover is open for a certain period of time, the printer will output a message
prompting you to confirm replacement of the ink tank at the start of the next print job.
When an ink tank has been replaced, follow the procedure below to reset the ink
counter. The low ink warning is only displayed properly if the ink counter is reset.

1 Check the message, and click Yes.

Mistakenly clicking NNo, instead, will prevent the low ink warning from functioning
properly. If this happens, manually reset the ink counter in P
box.

Printer Properties dialog

2 Select the replaced ink tank, and click OK.

The dialog box allows you to select the replaced ink tank.
When both black and color ink tanks have been replaced, select both Black and
Color.

If you have not replaced the ink tank with a new one, click C

56

Cancel.

Printing Maintenance

Resetting the Ink Counter in Printer Properties dialog box

1 Open the PPrinter Properties dialog box and click the MMaintenance tab.
2 Click IInk Counter Reset.
3 Select the newly installed ink tank, then click OOK.

1 Open the BJ Printer Utility dialog box.

(1) Double-click the hard disk icon where the printer driver was installed, the

Application folder, and the U

Utilities folder.

(2) Double-click the P

If you are using the OS other than Mac OS X v.10.3, double-click the P
icon.

(3) Select i

(4) Select i

iP2000 from the NName list and click UUtility or CConfigure.

iP2000 from the PProduct list and click MMaintenance.

Printer Setup Utility icon.

Print Center

57

Printing Maintenance

2 Reset the Ink Counter.

(1) Select R

(2) Click IInk Counter Reset.

(3) Select the newly installed ink tank.

(4) Click OOK.

Remaining ink level setting

from the pop-up menu.

58

Printing Maintenance

 How Low Ink Warning Setting Works

The low ink warning notifies you of low ink levels during printing. The Low Ink Warning
has been preset to be automatically displayed.

When you reset the ink counter, it will assume that the ink tank is full regardless of how
much ink actually remains. The reset is the only way to match the counter value with an
actual ink volume. Reset the ink counter when installing a new ink tank.

Low Ink Warning Display

The '!' shows a low ink level in the ink tank.

BJ Status Monitor BJ Printer Utility

The color ink becomes low.

Note

How to Check Ink Level

Open the PPrinter Properties dialog box. Click MMaintenance tab and then
Start Status Monitor.

See "OOpening the Printer Properties Dialog Box from Your Application

Program" on page 26.

If the ink level becomes low, the low ink warning is displayed when
printing is performed.

Open the BBJ Printer Utility, and then select IInk Level Information from
the pop-up menu.

See "OOpen the BJ Printer Utility dialog box." on page 57.

The color ink becomes low.

59

Printing Maintenance

How to Display Low Ink Warning Correctly

• Reset the ink counter every time you install a new ink tank.
The ink counter cannot work correctly unless you synchronize it with the actual ink

level. The ink counter can only be adjusted when it is reset at the time a new ink tank
is installed.

• Do not reset the ink counter of an ink tank in use.

Synchronization of the counter and the actual ink level will not work properly.

Important If you did not reset the counter when you installed the current ink tanks,

the low ink warning may not function correctly, until the next time you
replace the ink tanks. Also, be sure to treat both counters separately.
Refer to "L
page 70.

Low Ink Warning Accompanied by Ink Tank Icon With '?'" on

60

Troubleshooting

Troubleshooting

Troubleshooting usually falls into one of the following categories. In this chapter you will
find the most common printing problems. Refer to the
information on topics not covered in this section.

Cannot Install the Printer Driver" on page 62

•"C

•"P

Print Quality is Poor or Contains Errors" on page 63

Troubleshooting Printer Hardware" on page 65

•"T

•"P

Paper Does Not Feed Properly" on page 66

•"H

Handling Error Messages" on page 68

An Error Message Appears on the Screen" on page 69

•"A

•"C

Cannot Print Properly from the Digital Camera" on page 71

When an Error Occurs

The BJ Status Monitor opens and displays a message. Take the appropriate action described
in the message.
The message may vary depending on your operating system.

User's Guide

for additional

61

Troubleshooting

Cannot Install the Printer Driver

Problem Possible Cause Try This

Cannot Install the
Printer Driver

Installation
procedure not
followed correctly

Other applications
running in the
background

Installation does
not start
automatically when
the CD-ROM is
inserted into the
drive

Installation CD-ROM
not working
properly

Unable to proceed
beyond the Printer
Connection Screen

Follow the
If the installer was forced to terminate due to an error, remove the CD-ROM from

the CD-ROM drive and restart your computer. Reinstall the printer driver. If this
problem persists, contact the Customer Care Center.

Other applications opened on your computer can interfere with the installation
routine. Close all open software applications before reinstalling the printer driver.
Refer to the

If printer driver installation did not start automatically when you inserted the CD­ROM into the CD-ROM drive:

1. Click S

2. Double-click the CCD-ROM icon.
For non-Windows XP, open the M

ROM icon.

Double-click the CCD-ROM icon on your desktop to start installation.
Ensure that there are no problems with the

ROM.

Use Windows Explorer to ensure that the CD-ROM can be read.

Ensure that the CCD-ROM icon is displayed on the desktop.
If there is any problem with the C

Easy Setup Instructions

Easy Setup Instructions

Start and select MMy Computer.

My Computer window, and then double-click the CCD-

CD-ROM, contact the Customer Care Center.

for proper printer driver installation.

for installing the printer driver.

Setup Software & User’s Guide CD-

If you cannot proceed beyond the PPrinter
Connection screen;

Cancel.

1. Click C

2. When the IInstallation Failure screen is
displayed, click S

3. E

Easy Intall screen is displayed, click

Back.

4. Click E

Exit, then remove the CD-ROM.

5. Turn the printer off.

6. Restart the computer.

7. Carefully follow the procedures
described in the
and reinstall the printer driver.

Start Over.

Easy Setup Instructions

62

Print Quality is Poor or Contains Errors

Problem Possible Cause Try This

Ink does not eject
properly/Printing is
Blurred/ Colors are
Wrong / White
Streaks appear /
Printed Ruled Lines
are Displaced

Ink tank is not seated
properly

Print Head Nozzles
clogged

Print Head is
misaligned

Media not loaded with
the print-side up

Incorrect paper type

Glossy photo paper
other than the Canon
speciality media is
used

Incorrect Paper
Thickness Lever
position

Print Quality not set
properly

Check that the ink tanks are firmly seated in the Print Head and reseat them if
necessary.

See "I

Insert the ink tank." on page 55.

Print the nozzle check pattern to check for uneven ink output.

Printing the Nozzle Check Pattern" on page 39.

See "P
When a specific color is missing from the nozzle check pattern, clean the Print

Head.
If ink supply is uneven: See "P

Align the Print Head. See "A

Check that your paper is loaded with the correct print side facing up.

Printing Media" in the

Consult "P
to load and handle your media.

On the MMain tab, ensure that the MMedia Type selected matches the media
loaded.

In the Print dialog box, select QQuality & Media from the pop-up menu, and
then ensure that the MMedia Type selected matches the media loaded.

Selecting O
Load one sheet at a time and remove each sheet as soon as it is printed.

Set the Paper Thickness Lever according to the printing paper type.
See "L

Be sure to set the P
Macintosh.

Other Photo Paper from MMedia Type, which may resolve the problem.

Loading Paper" on page 3.

Print Quality setting to HHigh for Windows or Fine for

Print Head Cleaning" on page 44.

Aligning the Print Head" on page 50.

User’s Guide

Troubleshooting

for detailed instructions on how

Printed Paper Curls
or Ink Blots

Paper being used is
too thin

Color Intensity setting
is too high

Paper Feed Roller is
dirty

On the MMain tab, click HHigh for the PPrint Quality setting.

1. In the Print dialog box, select QQuality & Media from the pop-up menu, and
then click D

2. Drag the P

Use High Resolution Paper, Photo Paper Pro or other Canon speciality paper to
print images that have high color saturation.

Reduce the Intensity setting in the printer driver and try printing again.

1. Open the PPrinter Properties dialog box.

2. On the M

3. Drag the I

1. In the Print dialog box, select CColor Option from the pop-up menu.

2. Drag the I

Clean the Paper Feed Roller.
See "P

Detailed Setting.

Print Quality slide bar to the FFine end.

Main tab, select MManual for Color Adjustment, and then click SSet.

Intensity slide bar to adjust the intensity.

Intensity slide bar to set the intensity.

Paper Does Not Feed Properly" on page 66.

63

Troubleshooting

Problem Possible Cause Try This

Back of Paper is
Smudged

Printed Surface is
Scratched

Inside of the printer is
dirty

Paper Feed Roller is
dirty

Media is curled If media is curled, its print side may be smudged by touching the Print Head.

Inappropriate paper
type used

Paper Thickness Lever
position is not proper

If the inside of the printer is dirty, printed paper may be smudged. Periodically
clean the inside of the printer.

See "C

Cleaning the Inside of the Printer" in the

Clean the Paper Feed Roller.

Paper Does Not Feed Properly" on page 66.

See "P

Hold the opposite corners of the media, and gently bend them in the opposite
direction to uncurl the media.

Check to see if the paper you are printing on is too thick or curled.

Print Media to Avoid" on page 3.

See "P
Note that smudging may occur at the top and bottom edges of the paper when

using Borderless Printing. Ensure that the paper you are using is compatible
with Borderless Printing.

See "MMedia Types Suitable for Borderless Printing" on page 35.

See "MMedia Types Suitable for Borderless Printing" on page 35.
Set the Paper Thickness Lever in suitable position for your media.

Canon Speciality Media" on page 12.

See "C
If the paper is scratched even when printing on plain paper (left ), set Paper

Thickness Lever to the right ( ).

User’s Guide

.

64

Troubleshooting Printer Hardware

Problem Possible Cause Try This

Printer Does Not
Start or Printer
Stops During
Print Jobs

Print Head has
overheated due to
long periods of
continuous printing

Printing high­resolution
photographs and
graphics

Printer cable is too
long

There may be
problems in your
operating system

Stop printing and turn the printer off for at least 15 minutes to allow the Print Head
to cool down.
The Print Head tends to overheat when printing continuously for long periods of
time. The Print Head is designed to automatically pause at line breaks before
resuming printing in order to cool down.

Caution The area around the Print Head can become extremely hot during

Wait until the print job finishes.
The P

POWER lamp flashes green while the print data is being processed. Printing

photographs and high-density graphics can take time.

Avoid using USB cables longer than 16.4 feet.

Restart your computer. It may solve the problem.
Delete an undesired print job if there is any. Use BJ Status Monitor in Windows or
Printer Setup Utility in Macintosh for the deletion. If you are using the OS other
than Mac OS X v.10.3, use the P

1. Open the PPrinter Properties dialog box.
See "O
on page 26.

2. Click M

3. Click DDisplay Print Queue.

4. Select CCancel All Documents in the PPrinter menu.
When the confirmation messages is displayed, click Y
The print job is deleted.

extended print operation. Always avoid touching the Print Head and
its peripheral components.

Print Center for deletion.

Opening the Printer Properties Dialog Box from Your Application Program"

Maintenance tab and then SStart Status Monitor.

Note IIn Windows Me or Windows 98

Click to select an undesired document and select PPurge Print
Documents in the P

Troubleshooting

Yes.

Printer menu.

Cannot Print to
End of Job

Incorrect page size
selected

Not enough free
space on hard disk

1. Select AApplications from the GGo menu.

2. Double-click the P
If you are using the OS other than Mac OS X v.10.3, double-click the P
Center icon.

3. Double-click i

4. Click to select an undesired document and click .
The print job is deleted.

Ensure that the page size setting matches the size of the paper loaded in the
printer:

-Check the P
matches the size of the paper loaded.

-Check the P
the PPage Setup dialog box (for Macintosh) to ensure that it matches the size of
the paper loaded.

Your operating system may be out of free disk space.
Check the available space on your computer’s hard disk.

Printer Setup Utility icon in the UUtilities folder.

iP2000 displayed under NName in the PPrinter List.

Paper Size setting from within your application to ensure that it

Page Setup tab in the PPrinter Properties dialog box (for Windows) or

Print

65

Troubleshooting

Paper Does Not Feed Properly

Problem Possible Cause Try This

Paper Does Not
Feed Properly

Inappropriate paper
type used

Paper Feed Roller is
dirty

Paper Jams in the
Auto Sheet Feeder,
Front Sheet Feeder
or Paper Output Slot

• Check to see if the paper you are printing on is too thick or curled.
See "PPrint Media to Avoid" on page 3.

• Check if the paper exceeds the load limit mark ( ). If it exceeds, load less
paper.
See "L

Load the paper." on page 6.

Follow the steps described below to clean the Paper Feed Roller.

1. Ensure that the printer is turned on. Remove all sheets of paper out of the sheet
feeder that cannot feed paper properly.

2. Press the Paper Feed Switch on the printer to choose the sheet feeder
mentioned in 1. above.

3. Hold down the R
times, release the button.
The Paper Feed Roller will rotate as it cleans.

4. Repeat this operation two times.

5. Reload three or more sheets of A4/Letter-sized plain paper in the sheet feeder
from which you removed paper as mentioned in 1.

6. Hold down the R
times, release the button.
The paper that is loaded in the printer will feed through the printer and be
ejected.

7. Repeat this operation three times.
If paper still feeds improperly after you cleaned the Paper Feed Roller, repeat
the above procedure.

Remove the paper according to the following procedure.

1. Slowly pull the paper out, either from the sheet feeder or from the Paper Output
Slot, whichever is easier.

When paper is loaded in the Auto Sheet
Feeder

RESUME/CANCEL button; when the PPOWER lamp flashes three

RESUME/CANCEL button; when the PPOWER lamp flashes three

When paper is loaded in the Front Sheet
Feeder

66

• If the paper tears and a piece remains inside the printer, open the Front Cover
and remove it.

Caution Be careful not to touch the components inside the printer.

After removing all paper, close the Front Cover.

• If you cannot pull the paper out, turn the printer off and turn it back on.
The paper will be ejected automatically.

2. Reload the paper into the printer and press the

If you cannot remove the paper or if the paper tears inside the printer, or if the
Paper jam error (See "H
removing the paper, contact the Customer Care Center.

Handling Error Messages" on page 68) continues after

RESUME/CANCEL button.

Problem Possible Cause Try This

Paper Does Not
Feed Properly

Paper Jams in the
Inside of the Printer

Remove the paper according to the following procedure.

1. Open the Rear Cover, and slowly pull the paper out.

• If you cannot pull the paper out, ensure that the Paper Output Tray is pulled out,
turn the printer off and turn it back on.

The paper will be ejected automatically.

2. Close the Rear Cover.

3. Reload the paper into the printer and press the R

If you cannot remove the paper or if the paper tears inside the printer, or if the
Paper jam error (See "H
removing the paper, contact the Customer Care Center.

Handling Error Messages" on page 68) continues after

Troubleshooting

RESUME/CANCEL button.

67

Troubleshooting

Handling Error Messages

When a printer error occurs, the PPOWER/ERROR lamp flashes. The number of flashes
indicates the type of error that has occurred. Count the flashes and take the appropriate
action to correct the error.

Number of

Flashes

Two flashes Printer is out of

Three flashes Paper jam If a paper jam occurs, clear the jammed paper, reload paper in the printer, then

Four flashes Ink tanks installed

Five flashes No Print Head

Eight flashes Waste ink absorber*

Nine flashes A specified period

Note PPOWER lamp flashes

alternately green and
orange

* The waste ink absorber absorbs ink used during cleaning.

Possible Cause Try This

paper

incorrectly

installed / Defective
Print Head

almost full

of time has lapsed
without receiving
any response from
the digital camera /
The digital camera
or digital video
camcorder is not
compatible with this
printer

Reload paper and press the RRESUME/CANCEL button.

press the R

Front Sheet Feeder or Paper Output Slot" on page 66.

Reinstall the ink tanks. Ensure that the tanks are firmly seated in the Print Head.

Install a Print Head correctly. Press the P
press the P
Print Head may be defective. Contact the Customer Care Center.

The printer has a built-in waste ink absorber to hold the ink consumed during Print
Head cleaning. Eight flashes indicates that this absorber is nearly full.

Press the R
Contact the Customer Care Center.

Disconnect the cable, press the R
cable again.

If the error persists, the connected digital camera or digital video camcorder may
be incompatible with this printer. Use a compatible digital camera or digital video
camcorder.

An error that requires contacting the Customer Care Center may have occurred.
Disconnect the printer cable from the printer, and then turn the printer off and
unplug the printer from the power supply. Reconnect the printer cable, and then
plug the printer back in and turn the printer back on after leaving it for a while. If
the problem remains, contact the Customer Care Center.

RESUME/CANCEL button. See "PPaper Jams in the Auto Sheet Feeder,

POWER button to turn off the printer, and

POWER button again to turn on the printer. If the same error occurs, the

RESUME/CANCEL button to clear the error so printing can continue.

RESUME/CANCEL button, and then connect the

68

An Error Message Appears on the Screen

Problem Possible Cause Try This

POWER lamp will flash green when the printer is warming up or when a print
job is being sent to the printer. It will glow a steady (non-flashing) green when it
is ready for use or when the print job is completed.

RESUME/CANCEL button.

Note If you are using switching hub or other device, disconnect the

printer and reconnect it directly to the computer and try printing
again.

If successful, the problem may have been with the device.
There could also be a problem with the cable(s). Replace the
cable(s) and try printing again.

Double-click U
dialog box, then double-click C

Refer to the
Ensure that the destination Printer Port is set to MPUSBPRNnn (C

iP2000) or USBnnn (C
If the settings are not correct, follow the procedures described in the

Instructions

Refer to the
action to take.

Uninstall then reinstall the printer driver.

1. Click S

Uninstall.

2. Follow the on-screen instructions to uninstall driver.

3. Follow the procedures described in the

the printer driver.

If the PPOWER lamp is flashing green, the printer is initializing. Wait until the
POWER lamp stops flashing.

Ensure that the printer is securely connected to the computer.

1. Select A

2. Double-click the P

If you are using the OS other than Mac OS X v.10.3, double-click the PPrint
Center icon.

3. Ensure that i

If iiP2000 is not displayed in the PPrinter List, reinstall the printer driver.

Universal Serial Bus (USB) controllers on the DDevice Manager

User's Guide

Canon PIXMA iP2000) (Where nn represents a number).

and reinstall the printer driver.

User’s Guide

Start, and select AAll Programs (or PPrograms), CCanon PIXMA iP2000, and

Canon PIXMA iP2000 to see the status.

for instructions on how to verify the status.

for instructions on how to verify status and the correct

Easy Setup Instructions

POWER lamp is off, turn the printer on.

Note If you are using switching hub or other device, disconnect the

printer and reconnect it directly to the computer and try printing
again.

If successful, the problem may have been with the device.
There could also be a problem with the cable(s). Replace the
cable(s) and try printing again.

Applications from the GGo menu.

Note If the problem persists, delete all unnecessary documents

Printer Setup Utility icon in the UUtilities folder.

iP2000 is displayed in the PPrinter List.

from the Extensions and Control Panels folder.

Error Writing /
Output to USBnnn or
MPUSBPRNnn

“Error No.: 300”

Printer not ready The

Paper is not loaded Load paper and press the R
Faulty connection Ensure that the printer cable is securely connected to the computer.

Printer port error Verify the printer port status.

Printer port settings
and printer
interface do not
match

Printer driver is not
installed properly

Printer not ready If the P

Printer not properly
connected

Your printer name is
not displayed in the
Printer List of
Printer Setup Utility

Print Center).

(or P

Troubleshooting

Canon PIXMA

Easy Setup

and reinstall

69

Troubleshooting

Problem Possible Cause Try This

If the ink tank has

Have you replaced
ink tank with a new
one? message is
displayed

Low Ink Warning
Accompanied by Ink
Tank Icon With '?'

been replaced with
a new one

If the Front Cover
has been open for a
certain period (the
ink tank has not
been replaced)

Failure to reset ink
counter when
installing new ink
tank

Click

Yes

to reset the ink counter.

See "

Resetting the Ink Counter

Click No or
You can choose the option to disable the diaplay of this confirmation message.

1. Ensure that the printer is turned on and open the PPrinter Properties dialog

2. Click the M

3. Clear a check box of DDiaplay a confirmation message of ink tank replacement

The ink tank level accompanied by the ink tank icon with the “?” indicates ink
tank is not synchronized with its ink counter.

Always be sure to reset the ink counter in your printer driver when you replace
ink tank. See "R

box.

and click

Cancel

on the dialog box described above.

Maintenance tab and then click LLow Ink Warning Setting.

Send.

Resetting the Ink Counter" on page 56.

" on page 56.

A “?” is displayed next to the Ink counter between the time one ink tank is
removed and the ink counter is reset when the next one is installed. Display of
the “?” can be disabled by unchecking the D

1. Open the P

2. Click the MMaintenance tab and then click LLow Ink Warning Setting icon.

3. Clear a check box of DDisplay low ink warning off and click SSend.

If you do not want to display the remaining ink level in the IInk Level Information,
clear a check box of Display the remaining ink level.

1. Select A

2. Double-click the PPrinter Setup Utility icon in the UUtilities folder.
If you are using the OS other than Mac OS X v.10.3, double-click the P
Center icon.

3. Select i

4. Select iiP2000 from the PProduct list and click MMaintenance.

5. Select R

6. Click RRemaining Ink Level Indicator Setting icon.

7. Clear a check box of D

Printer Properties dialog box.

Applications from the GGo menu.

iP2000 from the NName List and click UUtility or CConfigure.

Remaining ink Level setting from the pop-up menu.

Display the remaining ink Level and click SSend.

Display low Ink Warning check box.

Print

70

Troubleshooting

Cannot Print Properly from the Digital Camera

The following are the possible errors that may occur when printing directly from a digital still
camera or digital video camcorder*, and the countermeasures to eliminate them.

* Hereafter, the digital still camera and digital video camcorder are collectively called a digital camera or camera.

Camera Error Message Possible Cause Try This

Printer in use Images are being printed from

Printer warming up The printer is warming up Wait until warm-up ends. When it is ready, the printer starts

No paper No paper is loaded Load the paper in the Auto Sheet Feeder of the printer and

Paper error The Paper Output Tray is

Paper Jam A paper jam occurrs in the

Printer cover open The Front Cover is open Close the Front Cover.
No Print Head No Print Head is installed (The

Waste tank (Waste ink
absorber*

Ink is low It is about time to replace the

Ink tank is empty Replace the ink tank with a

Printer error An error requiring servicing

1

*

2

*

2

) full

To resume printing, you can press the RRESUME/CANCEL button on the printer instead of selecting CContinue.
The waste ink absorber absorbs ink used during cleaning.

the computer

closed

printer

POWER lamp on the printer
flashes five times)

The Print Head is defective
(The P

POWER lamp on the

printer flashes five times)

The waste ink absorber*2 is
nearly full

ink tank with a new one

new one

might have occurred (The
POWER lamp on the printer
flashes alternately orange and
green)

Wait until printing ends. The printer automatically starts
printing the images from the camera after completing the
current printing.

printing automatically.

Continue*1 in the display on your camera. The Front

select C
Sheet Feeder cannot be used for printing.

Open it. Printing will resume.

Cancel in the display on your camera to cancel the print

Select C
job. Remove the jammed paper, load new media, and press the
RESUME/C

Install a Print Head according to the
If a Print Head has already been installed, remove it, check that
its contacts are clean, and then reinstall it.

If the problem still remains, the Print Head may be defective.
Contact the Customer Care Center.

The printer has a built-in waste ink absorber to hold the ink
used during Print Head cleaning. This error message indicates
that the waste ink absorber is nearly full.

Selecting C
printing. Printing can be continued for a while, but printing
cannot be continued when the waste ink absorber becomes full.
Contact the Customer Care Center as soon as possible.

Select C
printing.

Printing resumes once the Front Cover is closed after ink tank
replacement.

You can continue printing by selecting C
on your camera with the ink tank empty. But, it is recommended
you replace it with a new one immediately after printing. It may
damage the printer if you continue printing with empty ink
tanks.

Select C
job.

Disconnect the cable connected to the camera, turn off the
printer, and unplug the power cord of the printer from the
outlet. Leave the printer for a while, plug the power cord of the
printer back in the outlet, turn on the printer, and connect the
camera to the printer.
If the error persists, contact the Customer Care Center.

CANCEL button.

Easy Setup Instructions

Continue*

Continue*1 in the display on your camera to resume

Cancel in the display on your camera to cancel the print

1

in the display on your camera resumes

Continue*1 in the display

.

71

Troubleshooting

Note

• PictBridge or Canon Bubble Jet Direct compatible digital cameras can be
connected to your printer for direct printing.

• This section describes errors that are indicated on Canon-brand PictBridge­or Bubble Jet Direct-compatible cameras. The error messages and
operations may vary depending on the camera you are using.
For errors on non-Canon PictBridge-compatible cameras, count the number
of flashes the P
the error and take the appropriate action. For details, see "H

Messages" on page 68.

• Connecting a digital camera not compatible with PictBridge or Bubble Jet
Direct makes the P
case, unplug the cable connecting the camera to the printer, and press the
RESUME/CANCEL button on the printer.

• A communication time out occurs if printing takes a long time or if it takes
too much time to send data. This may stop printing. In such a case,
disconnect the cable between the printer and the camera, press the
RESUME/CANCEL button on the printer, and reconnect the cable between
the printer and the camera. Then, turn the camera on, if it does not
automatically turn on. If the problem is still unresolved, select some other
photo and check if it can be printed or not.

• The Print Head Nozzles may be clogged if printing becomes faint or colors
are incorrect. See "W
page 38.

• If the paper is curled or its surface is scratched during printing, make sure
that you are using the correct type of paper. If this error occurs even when
you are using the correct type of paper, select P
Custom Settings in the printer driver. See "P

Errors" on page 63.

• To disconnect the cable connected between the digital camera and printer,
follow the procedure below.

1. Disconnect the cable from the printer.

POWER lamp on the printer makes and check for the cause of

Handling Error

POWER lamp on your printer flash nine times. In such a

When Printing Becomes Faint or Colors are Incorrect" on

Prevent paper abrasion on

Print Quality is Poor or Contains

72

2. Turn off the digital camera.

3. Disconnect the cable from the digital camera.

When disconnecting the cable, be sure to hold the connector by its sides.

• For the errors indicated on the camera and their solution, also refer to the
user’s manual of the camera. For other troubles on the digital camera,
contact the manufacturer.

Appendix

Appendix

Installing the Printer Driver when using Mac OS 9.x

When using other than Mac OS X (Mac OS 9.x), install the printer driver following the
procedure below.

1 Turn on your Mac and insert the

TURN THE PRINTER ON.

Setup Software & User’s Guide CD-ROM

.

2 Open the Mac OS 9 folder on the CD-ROM, then double-click the Printer

Driver folder.

3 Double-click the Installer icon in the Printer Driver folder.
4 Read the License Agreement and click Accept, if you agree.
5 Click Install.

The printer driver will load automatically.

6 If the message “No other applications can be running…” is displayed, click

Continue.

7 When the “Installation was successful” screen displays, click Restart.
8 Open the Mac OS 9 folder on the CD-ROM, then double-click the Application

folder.

9 Double-click on the software to be installed.

Follow the on-screen instructions.

10 When the “Installation has Finished” screen appears, click OK.
11 When prompted, restart your computer.
12 Select the Apple menu, then Chooser.

73

Appendix

13 Click the iP2000 icon in the Chooser.

•If i

Note

iP2000 is not displayed in Printer field, check if the printer is turned on

or properly connected to the computer.

• Do not click the PIXMA iP2000 (s) icon.

14 Close the Chooser.

Note

Register your product at www.registercanon.com

to ensure product support.

15 To ensure highest quality output, carry out Print Head alignment.

Refer to the

Mac OS 9 Printer Driver Guide

for instructions or how to align the Print Head.

74

User’s Guide Table of Contents

Appendix

Your printer’s

User’s Guide

offers detailed information on the following topics.

How to Use This Manual

How to Read This Manual

Safety Precautions
Printer Parts and Their Function

Front View
Operation Panel
Rear View
Inside the Printer

Using the Auto Sheet Feeder and the Front
Sheet Feeder

Loading Paper
Changing the Paper Source

Further Printing Techniques

Printing Photographs
Specifying Paper in the Front Sheet Feeder
Printer Driver Functions (Windows)
Printer Driver Functions (Macintosh)
BJ Printer Utility (Macintosh)

Printing Media

Compatible Media Types
Photo Paper Pro PR-101
Photo Paper Plus Glossy PP-101
Photo Paper Plus Semi-Gloss SG-101
Matte Photo Paper MP-101
Glossy Photo Paper GP-401
High Resolution Paper HR-101N
Photo Paper Plus Double Sided PP-101D
T-Shirt Transfers TR-301
Transparencies CF-102
Envelopes

Checking the Status of the Printer

BJ Status Monitor Functions (Windows)
Printer Setup Utility (or Print Center)

(Macintosh)

Routine Maintenance

When Printing Becomes Faint or Colors are

Incorrect
Printing the Nozzle Check Pattern
Print Head Cleaning
Print Head Deep Cleaning
Aligning Print Head
Replacing an Ink Tank
Transporting Printer

Troubleshooting

Cannot Install Printer Driver
Print Quality is Poor
Printer Does Not Start or Stops During Print

Jobs
Paper Does Not Feed Properly or Paper Jams
The POWER Lamp Flashes Orange
An Error Message is Displayed on the Screen
Cannot Print Properly from the Digital Camera
Problems Relating to Windows (Windows)

Appendix

Printing Area
Uninstalling Printer Drivers
Uninstalling the User’s Guide (Windows)
Cleaning the Inside of the Printer
Specifications

Index

75

Appendix

Specifications

Printer

Printing resolution: 4800* x 1200 dpi. max.

(*Ink droplets can be placed in a pitch of 1/4800 inch at minimum.)

Print speed *
*Print speed may vary with the content of the

document and the processing speed of the
host computer.

Print width: 203.2 mm max. (8.0 in)

Resident print control mode: Canon extended mode

Receive buffer: 42 KB

Interface: USB/Direct Print Port

Acoustic noise level: Approx. 43 dB (A) (in the highest print quality mode)

Operating environment: Temperature: 5 to 35°C (41 to 95°F)

Storage environment: Temperature: 0 to 40°C (32 to 104°F)

Power supply: AC 110-120 V, 50/60 Hz

Power consumption: Standby: Approx. 2 W

Dimensions
(with a Paper Support and Front Cover retracted):

Black printing
Max Speed (Custom Setting 5): 20 ppm
Standard: 14.4 ppm
Color printing
Max Speed (Custom Setting 5): 14 ppm
Standard: 7.3 ppm

(for Borderless Printing: 215.9 mm / 8.5 in)

Humidity: 10 to 90%RH (no condensation)

Humidity: 5 to 95% RH (no condensation)

AC 220-240 V, 50/60 Hz

Printing: Approx. 11 W
OFF: 1 W or lower

418 (W) x 260 (D) x 169 (H) mm

16.46 (W) x 10.24 (D) x 6.65 (H) in

Weight: Approx. 4.4 kg (9.8 lb.)

Print Head: Black: 160 x 2 nozzles (600 dpi)

Cyan, Magenta, Yellow: 128 x 2 nozzles per each color (600 dpi)

Ink Tanks: Capacity (pages):

Black (BCI-24 Black) approx. 300
Color (BCI-24 Color) approx. 170

*1

1500 characters per page, normal text, at standard and plain

paper mode with Windows XP printer driver

*2

Based on printing the ISO JIS-SCID No.5 pattern at standard and

plain paper mode with Windows XP printer driver

76

*1

, approx. 520

*2

*2

Appendix

Camera Direct Print

• Canon Bubble Jet Direct
Compatible Paper Card #1 (Photo Paper Pro 4"×6" /101.6×152.4 mm), Card #2 (Photo

Paper Plus Glossy, Photo Paper Plus Semi-Gloss, or Glossy Photo
Paper 4"×6" /101.6×152.4 mm), Card #3 (Photo Paper Plus Glossy
5"×7" /127.0×177.8 mm), LTR (Photo Paper Pro, Photo Paper Plus
Glossy, Photo Paper Plus Semi-Gloss, or Glossy Photo Paper Letter
size), A4 (Photo Paper Pro, Photo Paper Plus Glossy, Photo Paper
Plus Semi-Gloss, or Glossy Photo Paper A4 size)

Layout Print Standard: Borderless / with border, Index Print: 6-80 images

Print Quality Standard

Effect Exif Print compatible

DPOF Version Ver. 1.00 compatible (Index print, number of copies, select images,

• PictBridge

Paper size Default (Photo Paper Plus Glossy 10 x 15 cm/4"×6"), 10 x 15 cm/

Paper Type Default (Photo Paper Plus Glossy), Photo (Photo Paper Plus Glossy),

Layout Default (Borderless), Borderless, Bordered, 2-up/4-up/9-up/16-

Trimming Off (No trimming)

Image optimize Default (On: Exif Print), “VIVID”*, “NR” (Noise Reduction)*,

(Depending on the size of print media)

print special characters (date))

4"×6" (Photo Paper Plus Glossy, Photo Paper Pro, Photo Paper Plus
Semi-Gloss, or Glossy Photo Paper), 13 x 18 cm/5" x 7" (Photo
Paper Plus Glossy)*, A4/8.5"×11" (Photo Paper Plus Glossy A4/
Letter, Photo Paper Pro A4/Letter, Photo Paper Plus Semi-Gloss A4/
Letter, Glossy Photo Paper A4/Letter)

*If using a Canon PictBridge-compatible camera, you can select it.

Fast Photo (Photo Paper Pro)

up*
When 4"×6" is selected from “Paper Size”, these options may be

available in “Layout”. For details on “Layout”, see Quick Start
Guide.

“VIVID+NR”*
*If using a Canon PictBridge-compatible camera, you can select it.

,

Date print Default (Off: No printing)

77

Appendix

BJ Printer Driver Systems Requirements

• Use a computer equipped on which Windows XP, Windows
2000, Windows Me, or Windows 98 can operate.

• USB interface

• CD-ROM drive

• Available hard-disk space for printer driver installation
(including temporary files)

Windows XP/Windows 2000: 50MB
Windows Me/Windows 98: 15MB

USB operation can only be guaranteed on a PC with pre­installed Windows XP, Windows 2000, Windows Me, or
Windows 98.

• Use a Macintosh series computer equipped with USB
interface on which Mac OS X v.10.2.1 or later or Mac OS

9.x can operate.

• USB interface

• CD-ROM drive

• Available hard-disk space for printer driver installation
Mac OS X v.10.2.1 or later: 100 MB

Mac OS 9.x: 30 MB

• The following functions are not supported when using
Mac OS X v.10.2.1 or later:

- Duplex Printing

- Poster Printing

- Fit to Page Printing

- Booklet Printing

- Reverse Order Printing (except for Mac OS X v.10.3.x)

- Photo Optimizer PRO

Additional Systems Requirements for Electric Manual

• 15 MB free hard disk space

• Windows: Microsoft® Internet Explorer 5.0 or later.

• Mac OS: Microsoft® Internet Explorer 5.0 or later, Safari 1.0 or later.

78

Appendix

Safety Precautions

Please read the safety warnings and cautions provided in this manual to ensure that you use
your printer safely. Do not attempt to use printer in any way not described in this manual.

Warning You may cause an electric shock/fire or damage the printer if you ignore any of

these safety precautions.

Choosing a location Do not place the printer close to flammable solvents such as alcohol or thinners.

Power supply Never attempt to plug in or unplug the printer from the power supply when your hands are wet.

Always push the plug all the way into the power outlet.

Never damage, modify, stretch or excessively bend or twist the power cord.
Do not place heavy objects on the power cord.

Never plug the printer into a power socket that is shared with other
equipment (extension lead/cord, 2- or 3- way adapter, etc.).

Never use the printer if the power cord is bundled or knotted.

If you detect smoke, unusual smells or strange noises around the printer, immediately unplug the
printer at the power supply and call for service.

Periodically, unplug the printer and use a dry cloth to wipe off any dust or dirt
collected on the plug and the power outlet. If the printer is placed at a location
exposed to a lot of dust, smoke, or high humidity, the dust collected on the
plug absorbs moisture and may cause insulation failure and fire.

Cleaning the printer Use a damp cloth to clean the printer. Never use flammable solvents such

Maintaining the printer Do not attempt to disassemble or modify the printer. There are no user serviceable parts inside

Working around the
printer

as alcohol, benzene or thinners.
If flammable solvents come in contact with electrical components inside the

printer, it could cause a fire or electric shock.

Always unplug the printer from the power outlet before cleaning the printer.
If you accidentally switch the printer on while cleaning it, you could injure yourself or damage the

printer.

the printer.
The printer contains high-voltage components. Never attempt any maintenance procedure not

described in this guide.

Do not use flammable sprays near the printer.
This could cause a fire or electric shock if the spray comes into contact with electrical components

inside the printer.

79

Appendix

Caution You may cause injury or damage the printer if you ignore any of these safety

precautions.

Choosing a location Do not install the printer in a location that is unstable or subject to excessive vibration.

Do not install the printer in locations that are very humid or dusty, in direct sunlight, outdoors, or
close to a heating source.

To avoid the risk of fire or electric shocks, install the printer in a location with an ambient
temperature range of 5°C to 35°C (41°F to 95°F) and humidity of 10% to 90% (condensation free).

Do not place the printer on a thick rug or carpet.

When moving the printer, carry the printer at both ends.

Power supply Ensure that the area around the power outlet is kept clear at all times so you

can easily unplug the power cord if necessary.

Never remove the plug by pulling on the cord.

Do not use an extension lead/ cord.

Never use a power supply source other than the one rated for the printer in the country where you
purchased the printer.

AC 110-120 V, 50/60 Hz
AC 220-240 V, 50/60 Hz

Working around the
printer

Print heads and ink tanks For safety reasons store print heads and ink tanks out of the reach of small children.

Never put your hands or fingers in the printer while it is printing.

Do not place any object on the printer.

Do not place metal objects (paper clips, staples, etc.) or containers of flammable solvents (alcohol,
thinners, etc.) on top of the printer.

If any foreign object (metal or liquid) fall into the printer, unplug the power cord and call for
service.

If a child ingests any ink, consult a doctor immediately.

Do not shake Print Head or ink tanks.
Ink may leak out and stain clothing or the surrounding area.

Never touch the electrical contacts on a Print Head after printing.
The metal parts may be very hot and could cause burns.

80

Appendix

Regulatory Information

Color Printer Model: K10239

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not
cause harmful interference, and (2) this device must accept any interference received, including interference that may cause
undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Use of a shielded cable is required to comply with Class B limits in Subpart B of Part 15 of the FCC Rules.

Do not make any changes or modifications to the equipment unless otherwise specified in the manual. If such changes or
modifications should be made, you could be required to stop operation of the equipment.

Canon U.S.A., Inc.
One Canon Plaza
Lake Success, NY 11042
1-516-328-5600

Canadian Radio Interference Regulations

This digital apparatus does not exceed Class B limits for radio noise emissions from a digital apparatus as set out in the
interference-causing equipment standard entitled “Digital Apparatus”, ICES-003 of the Industry Canada.

Cet appareil numérique respecte les limites de bruits radio éléctiques applicables aux appareils numériques de Classe B
prescrites dans la norme sur le matériel brouilleur: “Appareils Numériques”, NMB-003 édictée par l’Industrie Canada.

81

Appendix

CANON U.S.A., INC. LIMITED WARRANTY --- (USA Only)

The limited warranty set forth below is given by Canon U.S.A., Inc. (“Canon USA”) with respect to the new or refurbished
Canon-brand product (“Product”) packaged with this limited warranty, when purchased and used in the United States only.

The Product is warranted against defects in materials and workmanship under normal use and service (a) for a period of one
(1) year from the date of original purchase when delivered to you in new condition in its original container or (b) for 90 days
from the date of original purchase for refurbished Products. Defective parts or a defective Product returned to a Canon USA
repair facility or a Canon USA Authorized Service Facility (“ASF”), and proven to be defective upon inspection, will be repaired,
exchanged for new or comparable rebuilt parts, or exchanged for a refurbished Product, as determined by the Canon USA
repair Facility or the ASF. Warranty repair or replacement shall not extend the original warranty period of the Product. A dated
proof of purchase is required at the time of warranty service. A copy of your dated bill of sale will satisfy this requirement. This
warranty does not cover any accessories, or any consumables, such as paper or ink cartridges, as to which there shall be no
warranty or replacement.

This limited warranty shall only apply if the Product is used in conjunction with compatible computers, peripheral equipment
and software. Canon USA shall have no responsibility for such items except for compatible Canon brand peripheral equipment
covered by a separate warranty (“Separate Warranty”). Repairs of such Canon brand peripheral equipment shall be governed
by the terms of the Separate Warranty. Non-Canon brand equipment and software that may be distributed with the Product are
sold “as is” and without warranty of any kind by Canon USA, including any implied warranty regarding merchantability or
fitness for a particular purpose, and all such warranties are disclaimed. The sole warranty, if any, with respect to such non­Canon brand items is given by the manufacturer or producer thereof.

This limited warranty covers all defects encountered in normal use of the Product and does not apply in the following cases:

(a) Loss of or damage to the Product due to abuse, neglect, mishandling, improper packaging by you, alteration, accident,

electrical current fluctuations, improper use, failure to follow operating or maintenance instructions in, or
environmental conditions prescribed in, Canon USA’s user’s manual or other documentation, or services performed by
someone other than a Canon USA repair facility or ASF. Without limiting the foregoing, dropping the Product, scratches,
and abrasions will be presumed to have resulted from misuse, abuse or failure to operate the Product as set forth in the
user’s manual or other documentation for the Product.

(b) Use of parts or supplies (other than those sold by Canon USA) that cause damage to the Product or cause abnormally

frequent service calls or service problems.

(c) If the Product has had its serial number or dating defaced, altered or removed.

ANY SYSTEM SOFTWARE (WHETHER FACTORY LOADED ON THE PRODUCT OR CONTAINED ON THE SOFTWARE DISKETTES OR CD­ROM'S ENCLOSED WITH, OR ACCOMPANYING, THE PRODUCT), AND ANY UTILITY SOFTWARE, DISTRIBUTED WITH OR FOR THE
PRODUCT, IS SOLD “AS IS” AND WITHOUT WARRANTY BY CANON USA. THE SOLE WARRANTY WITH RESPECT TO SUCH
SOFTWARE IS CONTAINED IN THE SOFTWARE MANUFACTURER'S LICENSE AGREEMENT DISTRIBUTED THEREWITH, INCLUDING ANY
LIMITATIONS AND DISCLAIMERS THEREON. PLEASE CONTACT CANON USA IMMEDIATELY IF YOU HAVE NOT RECEIVED A COPY OF
THE SOFTWARE MANUFACTURER'S LICENSE AGREEMENT.

NO IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE,
APPLIES TO THE PRODUCT AFTER THE APPLICABLE PERIOD OF THE EXPRESS LIMITED WARRANTY STATED ABOVE, AND NO OTHER
EXPRESS WARRANTY OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY ANY PERSON OR ENTITY WITH RESPECT TO THE
PRODUCT SHALL BIND CANON USA, OR ITS ASF. (SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED
WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.) CANON USA SHALL NOT BE LIABLE FOR LOSS OF
REVENUES OR PROFITS, INCONVENIENCE, EXPENSE FOR SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES, LOSS OR
CORRUPTION OF DATA, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE, OR
INABILITY TO USE THE PRODUCT REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON USA
OR ITS ASF HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST CANON
USA OR ITS ASF BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT CAUSING THE ALLEGED DAMAGE.
WITHOUT LIMITING THE FOREGOING, YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO YOU AND YOUR
PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE POSSESSION, USE, MISUSE, OR INABILITY TO USE THE
PRODUCT SOLD BY CANON USA NOT CAUSED SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON USA, OR ITS ASF. (SOME
STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE
EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.) THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE
ORIGINAL PURCHASER OF THE PRODUCT OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT, AND STATES YOUR
EXCLUSIVE REMEDY.

Canon USA offers a full range of customer technical support* options:

• Interactive troubleshooting, e-mail technical support, the latest driver downloads and answers to frequently asked
questions (www.canontechsupport.com

)

82

Appendix

• Toll-free live technical support within the limited warranty Monday-Saturday (excluding holidays) at
1-800-828-4040

• The location of the ASF nearest you for carry-in service (1-800-423-2366)

• Telephone Device for the Deaf (T

If the problem cannot be corrected by using one of the above technical support options, repair options (i.e. Carry-In/Mail-In
Service*, InstantExchange Warranty Service*), along with details and conditions of each, are available at the time of your call
to the live technical support number(s) above or via the website at www.canontechsupport.com
InstantExchange program, a replacement product will be provided to you prior to your return of the defective product. Since
the defective product becomes the property of Canon USA at the time of the exchange, the defective product must be returned
in the shipping materials provided. If the defective product is not returned, as directed, you will be responsible for the value of
the replacement product, for which Canon USA may invoice you.

This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.
* Support program specifics are subject to change without notice.
Canon U.S.A., Inc.

One Canon Plaza
Lake Success, NY 11042
USA

Canon is a registered trademark of Canon Inc.

TDD 1-866-251-3752)

. Please note that under the

83

Index

Index

A

Adjusting Print Quality ............................................... 27

Advanced Printing ...................................................... 20

Aligning the Print Head ............................................... 50

An Error Message Appears on the Screen .................... 69

B

BCI-24 Black .............................................................. 54

BCI-24 Color ............................................................... 54

BJ Printer Driver Systems Requirements ...................... 78

BJ Printer Utility dialog box ......................................... 40

BJ Status Monitor ..................................................61, 65

Borderless (full) ......................................................... 37

Borderless Print ......................................................... 34

Borderless Printing ................................................35, 64

Bubble Jet Direct ...................................................24, 77

C

Camera Error Message ................................................ 71

Canceling Print Jobs ................................................... 15

Cannot Install the Printer Driver .................................. 62

Cannot Print Properly from the Digital Camera ............. 71

Canon Bubble Jet Direct compatible digital camera ...... 20

CANON U.S.A., INC. LIMITED WARRANTY --- (USA Only) .82

Cleaning ...............................................................44, 46

Connecting to a Digital Camera ................................... 20

D

Deep Cleaning .......................................................47, 49

Direct Printing from PictBridge-compatible Digital

Cameras ................................................................. 22

Driver

saving settings ................................................... 32

settings .........................................................14, 18

uninstalling ........................................................ 69

E

Easy-PhotoPrint ....................................................34, 35

Easy-WebPrint ............................................................ 34

Examining the Nozzle Check Pattern ........................... 42

Exif Print .................................................................... 34

G

Glossy Photo Paper .................................................... 12

H

Handling Error Messages ............................................ 68

Help ............................................................................. 2

High Resolution Paper ................................................12

I

Ink Counter Reset .......................................................57

Ink tank ......................................................................54

Installing the Printer Driver when using Mac OS 9.x .....73

L

Load Limit Mark ............................................................6

Loading Paper ...............................................................3

Loading Paper in the Auto Sheet Feeder .........................4

Loading Paper in the Front Sheet Feeder ........................9

Low Ink Warning .........................................................59

Low Ink Warning Setting .............................................70

M

Matte Photo Paper ......................................................12

Media Name ...............................................................12

Media Type ..................................................... 13, 14, 17

Media Types for Digital Camera .............................23, 24

Media Types Suitable for Borderless Printing ...............35

Message Prompting Confirmation of Ink Tank Replacement

...............................................................................56

N

Nozzle Check ........................................................39, 41

Nozzle Check Pattern

examining ...........................................................42

printing ...............................................................39

O

Opening the Printer Properties Dialog Box Directly from the

Start Menu ..............................................................26

Opening the Printer Properties Dialog Box from Your

Application Program ................................................26

P

Page Setup ...........................................................16, 65

Page Setup dialog box ..........................................16, 65

Paper Feed Roller ........................................................66

Paper Feed Switch ........................................................3

Paper Size ..................................................................16

Paper Support Load Limit ............................................12

Paper Thickness Lever ...................................................5

Paper Thickness Lever Position ...................................12

Pattern Check screen ............................................40, 41

Photo Noise Reduction ................................................31

Photo Optimizer PRO ..................................................29

Photo Paper Plus Double Sided ...................................12

84

Index

Photo Paper Plus Glossy ..............................................12

Photo Paper Plus Semi-Gloss .......................................12

Photo Paper Pro ..........................................................12

PhotoRecord ...............................................................34

PictBridge .............................................................22, 77

PictBridge-compatible Digital Cameras ........................20

POWER button .............................................................. 2

POWER lamp ................................................................ 2

POWER/ERROR lamp ...................................................68

Preview before printing ...............................................15

Print Center .................................................................40

Print Check Pattern ...............................................40, 41

Print dialog box .....................................................14, 17

Print Head Alignment ............................................50, 52

Print Head Cleaning .....................................................44

Print Head Deep Cleaning ............................................47

Print Media to Avoid ..................................................... 3

Print Mode ..................................................................18

Print Quality ....................................................15, 27, 63

Printer Driver Settings for Media Type ..........................12

Printer Properties dialog box ..................... 14, 26, 39, 63

Printer Setup Utility .....................................................40

Printing Borderless Photographs .................................35

Printing Photographs Directly from a Canon Bubble Jet

Direct compatible Digital Cameras ...........................24

Printing Photographs Directly from a Digital Camera ....20

Printing the Nozzle Check Pattern ................................39

R

Recalling Driver Settings .............................................32

Replacing an Ink Tank .................................................54

Resetting the Ink Counter ............................................56

Resetting the Ink Counter in Printer Properties dialog box

................................................................................57

RESUME/CANCEL button ..............................................15

S

Safety Precautions ......................................................79

Saving Driver Settings ................................................32

Speciality Media .........................................................12

Specifications ............................................................76

T

Transparencies ...........................................................12

Troubleshooting .........................................................61

T-Shirt Transfers .........................................................12

Turning on the Printer ...................................................2

U

Uninstalling the printer driver .....................................69

User’s Guide Table of Contents ................................... 75

Using Speciality Media ...............................................11

Using the Auto Sheet Feeder and the Front Sheet Feeder 3

V

Vivid Photo .................................................................30

W

When Printing Becomes Faint or Colors are Incorrect ...38

85

Index

86

Ordering Information

For additional supplies, use the following descriptions and order numbers.

Description Order #

Ink Tanks

BCI-24 Black 6881A003
BCI-24 Color 6882A003

Canon Specialty Papers

Glossy Photo Paper (8.5" x 11"/20 sheets) 1026A009
High Resolution Paper (8.5" x 11"/100 sheets) 1033A011
Matte Photo Paper (8.5" x 11"/50 sheets) 7981A004
Photo Paper Plus Glossy (4" x 6"/20 sheets) 7980A007
Photo Paper Plus Glossy (4" x 6"/50 sheets) 7980A012
Photo Paper Plus Glossy (4" x 6"/120 sheets) 7980A022
Photo Paper Plus Glossy (5" x 7"/20 sheets) 7980A019
Photo Paper Plus Glossy (8.5" x 11"/20 sheets) 7980A006
Photo Paper Plus Semi-Gloss (4" x 6"/50 sheets) 8386A010
Photo Paper Pro for Borderless Printing (4" x 6"/20 sheets) 1029A014
Photo Paper Pro for Borderless Printing (4" x 6"/75 sheets) 1029A027
Photo Paper Pro (8.5" x 11"/15 sheets) 1029A004
Photo Paper Pro (8.5" x 11"/30 sheets) 1029A028
Transparencies (8.5" x 11"/50 sheets) 1043A004

Call 1-800-OK-CANON to locate a dealer near you, or visit the Canon eStore at
www.estore.usa.canon.com.

©2004 Canon U.S.A., Inc. Canon is a registered trademark of Canon Inc. All other product and brand names are trademarks of their
respective owners. As an E

guidelines for energy efficiency.

NERGY STAR

®

partner, Canon U.S.A., Inc., has determined that this product meets the ENERGY STAR

®

Quick Start Guide

Canon U.S.A., Inc.

One Canon Plaza, Lake Success, NY 11042, U.S.A.

Canon Inc.

30-2, Shimomaruko 3-Chome, Ohta-ku, Tokyo 146-8501, Japan

Canon Canada, Inc.

6390 Dixie Road, Mississauga, Ontario, L5T 1P7, Canada

Canon Latin America, Inc.

703 Waterford Way, Suite 400, Miami, FL 33126, U.S.A.

Canon Mexicana S. de R.L. de C.V.

Periferico Sur No. 4124 Col. Ex-Rancho de Anzaldo, C.P. 01900, Mexico, D.F.

The following ink tanks are compatible with iP2000.

For details on ink tank replacement, refer to “Replacing an Ink Tank” in this guide.

QA7-3264-V01 XXXXXXXX ©CANON INC.2004 PRINTED IN THAILAND