This manual was produced on a Windows98®, personal computer, final pages were printed on AGFA
SelectSet Avantra 25.
All graphics were produced with Adobe Illustrator 9.0J®.
All documents and all page layouts were created with Adobe PageMaker 6.5®.
I. MEANING OF MARKS
The marks used in this manual have the following meanings.
MarkMeaning
States a precaution to be taken to prevent danger to personnel, damage to the product, or
damage to electronic components by discharge of static electricity. for example.
States a precaution to be taken to prevent damage to electronic components by
electrostatic discharge.
If the following mark is used, following the directions given.
Informs you of fire-related cautions.
Informs you that the plug must be removed from the power outlet before starting an
operation.
Gives useful information to understand descriptions.
Indicates sections to be read to obtain more detailed information.
I
II. ABOUT THIS MANUAL
This manual is divided into five parts, and contains information required for servicing the product.
Each of the above parts is further divided into the following four chapters:
Chapter 1: General Description
This part explains product specifications and the how to service the unit safely. It is very important, so
please read it.
Chapter 2: Technical Reference
This part explains the technical theory the product.
Chapter 3: Assembly and Disassembly
This part explains the assembly and disassembly of the product.
Chapter 4: Maintenance and Service
This part explains how to maintain the products for adjustment and troubleshooting and service operations
and service switches.
Chapter 5: Appendix
This part explains the informations of the optional products and user data flow.
• For more details of user operations and user reports, see the separate volume of
GUIDE
• Detailed description of each SSSW/parameter is not given in this manual except the new
SSSWs/parameters added to this model.
See
• See the
error codes not shown in this manual.
.
G3 Facsimile Service Data Handbook (supplied separately)
G3 Facsimile Error Code List (Rev.1, supplied separately)
for details them.
for details of the
USER'S
II
III. REVISION HISTORY
REVISIONCONTENT
0Original
III
IV. TABLE OF CONTENTS
Page
1 - 11. FEATURES
1 - 11.1 Overview
1 - 22. SPECIFICATIONS
1 - 22.1 General Specification
1 - 22.2 Communication Specification (MultiPASS F50 only)
1 - 32.3 Color Communication Specification (MultiPASS F50 only)
1 - 42.4 Scanner Specification
1 - 62.5 Printer Specification
1 - 92.6 Copy Specification
1 -102.7 Function
1 -123. OVERVIEW
1 -123.1 External View
1 -133.2 Operation Panel
1 -163.3 Consumables
1 -163.3.1 BJ cartridge and ink cartridge
1 -173.3.2 Print media
Chapter 1: General Description
Chapter 2: Technical Reference
2 - 11. COMPONENT LAYOUT
2 - 11.1 Parts Layout
2 - 42. SCANNER MECHANISM
2 - 63. PRINTER SECTION
2 - 63.1 Overview of the Printer's Mechanical Parts
2 - 73.1.1 Carriage
2 - 73.1.2 Purge section
2 - 73.1.3 Paper feed section
2 - 83.2 Paper Feed Section
2 - 83.2.1 Paper feed components
2 - 93.2.2 Friction separation system
2 - 93.2.3 Paper transport section
2 - 93.2.4 Paper discharge section
2 -103.3 About the Ink Sensor
2 -123.4 Purge Section
2 -123.4.1 Purge section functions
2 -133.4.2 Purge section components
2 -153.5 Ink Suction Amount in the Cleaning Mode
2 -163.6 Printing Mode List
2 -174. NEW FUNCTION
IV
Chapter 3: Assembly and Disassembly
3 - 11. ATTENTION TO BE PAID DURING ASSEMBLY/ DISASSEMBLY
3 - 11.1 Safety Cautions
3 - 21.2 General Cautions
3 - 31.3 Product-Inherent Cautions
3 - 31.4 Action in the Event of Abnormality (All Clear)
4 - 73.2 When Adjustment of the Print Head Position is Required
4 -104. TROUBLESHOOTING
4 -104.1 Troubleshooting Index
4 -124.2 Errors Shown on the Display
4 -124.2.1 User error message
4 -174.2.2 Error codes
4 -254.3 Errors not Shown on the Display
4 -254.3.1 General errors
4 -264.3.2 Printing problems
4 -284.3.3 Scanning problems
4 -304.4 Processing Communication Problems
4 -304.4.1 Initial identification of problems
V
4 -314.4.2 Procedures for processing communication problems
4 -345. SERVICE SWITCHES
4 -345.1 Hardware Switches
4 -345.2 Service Data Setting
4 -345.2.1 Service data overview
4 -355.2.2 Service data registration/setting method
4 -365.2.3 Service data setting
4 -435.2.4 Explanation of service data
4 -445.2.5 New SSSWs/parameters added to this model
4 -486. TEST FUNCTIONS
4 -486.1 User Test Print Functions
4 -486.1.1 Nozzle check pattern
4 -496.2 Service Test Functions
4 -496.2.1 Test mode overview
4 -506.2.2 Test mode flowchart
4 -526.2.3 D-RAM tests
4 -526.2.4 CS tests
4 -536.2.5 PRINT test
4 -556.2.6 Modem and NCU tests
4 -586.2.7 Faculty tests
4 -637. SERVICE REPORT
4 -637.1 Report Output Function
4 -637.1.1 User report output functions
4 -657.1.2 Service report output functions
4 -778. WIRING DIAGRAM
4 -778.1 Wiring Diagram
Chapter 5: Appendix
5 - 11. USER DATA FLOW
5 - 11.1 User Data Flow (by Operation Panel)
5 - 41.2 User Data Flow (by MultiPASS Suite)
INDEX
VI
Chapter 1
General
Description
MultiPASS F50/F30 Chapter 1: General Description
1. FEATURES
1.1 Overview
This product is a G3 transreceiving facsimile based on the ITU-T recommendations. It can be used in
telephone networks.
Picture Quality Color Printer
High quality printing can be accomplished with the Canon Bubble Jet (BJ) method using the maximum
2400dpi × 1200dpi resolution. Various kinds of media can be printed with the high speed of a maximum
17 pages per minute. The printing paper tray can hold up to 100 sheets of plain paper, 30 sheets of OHP
film, or 10 back print films or envelopes.
Plain paper fax which can transmit/receive in color
Conforming to ITU-T recommendations, this fax is able to transmit/receive in color. Due to containing
extremely high-speed 33.6kbps modems, transmission time can be shortened. Pictures and photographs
can both be send and received clearly by UHQ (Ultra High quality), Canon’s vivid image processing
technology. Up to 30 letter- or A4- size sheets, or up to 10 legal-size sheets, can be set in the
ADF *1. 12 one-touch dial entries and 100 speed dial entries can be registered, and group dial and
broadcasting transmission can also be done. When paper and ink run out, the data is saved to memory, so
there is no worry. When a external-phone is attached, fax communication and normal telephone reception
are possible due to DRPD service and FAX/TEL switching.
Out-of-Ink Function
This machine has a function which detects when ink has run out. It also detects when the cartridges of
machines equipped with color communications are out of ink. The presence/absence of ink in the ink
chamber is detected by reflecting ink sensor.
Copy Function
This machine can be used as a 1200dpi × 1200 dpi high resolution full color copier. With a monochrome
document (including half-tone), up to 99 pages can be copied at one time at the speed of a maximum of
17 pages/minute.
Full Color & 256 Gradation Grayscale Scanner
Using graphics or OCR software which conforms to the TWAIN standard, full color and 256-gradation
grayscale images with a quality of 40 ~ 9600 dpi can be read into a computer.
PC Fax *
By connecting this machine to a computer, a fax can be transmitted from the included MultiPASS Suite
or from a Windows application, and a received image can be saved to the computer as-is without printing
it out.
*1 MultiPASS F50 only
1
1-1
MultiPASS F50/F30 Chapter 1: General Description
2. SPECIFICATIONS
2.1 General Specification
TypeDesktop
Body colourCool White
Power source98 ~ 132V AC, 48 ~ 62 Hz
Power consumptionStandby 5.8 W
Max. 39.6 W (when 100% black copy)
Usage environment.50.0° F ~ 90.5° F (10° C ~ 32.5° C), 20% ~ 80% RH, 570 ~ 760
mmHg (760 ~ 1013 hPa)
Horizontal±3° or less
Operating noiseMeasured in accordance with ISO standards
Operating:50 dB(A) or less
Dimensions (W × D × H)17.32" × 20.59" × 8.89" (440 mm × 523 × 228 mm) MultiPASS
F30
17.32" × 20.59" × 11.85" (440 mm × 523 × 301 mm) MultiPASS
F50
(Not including trays)
Weight22.05 lbs (10.0 kg) MultiPASS F30
27.34 lbs (12.4 kg) MultiPASS F50
(Not including trays)
2.2 Communication Specification (MultiPASS F50 only)
G3 standardapprox.18 sec.approx.4 sec.approx.4 sec.
V.8/V.34approx.8 sec.approx.2 sec.approx.2 sec.
*1 Time from when other facsimile is connected to the line until image transmission begins.
*2 Post-message (between pages): Time from after one document has been sent until transmission of the
next document starts if several pages are transmitted.
*3 Post-message (after last pages): Time from after image transmission is completed until line is
2.3 Color Communication Specification (MultiPASS F50 only)
ITU-T recommendationITU-T T.30 ANNEX E (JPEG Color Fax)
T.4ANNEX E (JPEG Header)
T.42 (Color space for Color Fax)
T.81 (JPEG)
Scanning Document sizeA4
Printing paper sizeA4
Resolution200×200 dpi
Picture element8 bit
CodingJPEG
Color spaceCIELAB
Illuminant DataCIE Standard Illuminant D50
Sub sample4:1:1 (=Lab)
TWAINYes
Scanning density adjustment3 density level
Image modesHalftone (PHOTO mode)
Halftone (fax and copy)64-gradation error diffusion system (UHQ)
PrescanYes
1-4
MultiPASS F50/F30 Chapter 1: General Description
Scanning range
Sheet dimensions (W × L)
MultiPASS F50
ADF Maximum8.50" × 39.3" (216 mm × 1000 mm)
ADF Minimum4.13" × 5.83" (105 mm × 148 mm)
Document glass8.5" × 11.7" (216 mm × 297 mm)
MultiPASS F30
Document glass8.5" × 14.0" (216 mm × 356 mm)
Thickness
ADF0.002" ~ 0.005" (0.06mm ~ 0.13 mm)
50~90 g/m
Document glass0.79" (20 mm)
MAX. 0.16" (MAX. 4.0 mm)
MAX. 0.16"
(MAX. 4.0 mm)
COLOR FAX: MAX. 0.24"
(MAX. 6.0 mm)
2
**
MAX. 0.18"
(MAX. 4.5 mm)
Letter/Legal*/A4
MAX. 0.18"
(MAX. 4.5 mm)
* When using legal-size documents with the MultiPASS F50, load them into the ADF.
**MultiPASS F50 only
Figure 1-1 Scanning Range
Document scanning width “A4/LTR” is set in service data #1 SSSW SW06, bit4.
Reduction settings for receptionYes
Automatic reduction of reception imagesYes (100% ~ 70%)
Built-in Answering machineNone
Answering machine connectionYes (Telephone answering priority type)
Remote receptionYes (Remote ID method)
Memory lock receptionNone
Reception printing in reverse orderNone
Polling
Polling transmissionNone
Polling receptionNone
Extended copy function
mirrorYes
Image repeatYes
Entire documentYes
1-10
MultiPASS F50/F30 Chapter 1: General Description
Others
Closed networkNone
Direct mail preventionNone
Reception printing in reverse orderNone
Memory boxNone
Memory backup
Backup contentsDial registration data, User data, Service data, Time
Backup IC256 kbit SRAM for control
Backup deviceLithium battery 3.0V DC/220 mAh
Battery lifeApprox. 5 years
Image data backupNone
Image MemoryApprox. 4.3 MB
Activity managementYes
a) User report
Activity management report (Every 20 transactions : always transmission and reception together)
Activity report (sending/receiving)
One-touch speed dialling list
Coded speed dialling list
Group dialling list
Memory clear list
User’s data list
Document memory list
Multi activity report
b) Service report
System data list
System dump list
Error list
Transmitting terminal identificationYes
Time
Management dataYear/month/date/day/hour/minute (24 hour display)
Precision±90 sec per month
Holds documents for copying, scanning and sending faxes and
feeds them automatically into the machine.
FEEDER
COVER
DOCUMENT GUIDES
Adjust to the width of the document.
MULTI-PURPOSE TRAY and TRAY COVER
Holds plain paper and other print media.
DOCUMENT OUTPUT SLOT
Documents come out here.
PLATEN GLASS COVER
Open to place a document on the platen glass.
OPERATION PANEL
Controls the machine.
PLATEN GLASS
* F50 model only
SCANNING UNIT
Lift up to install the Printhead (Cartridge) and
Ink Tanks.
OPEN BUTTON
Push to lift up the scanning unit.
OUTPUT TRAY
Holds printed pages as they exit the machine.
Inside View
HOLDER
PAPER THICKNESS LEVER
Adjusts the gap between the
printhead and the surface of the
printing paper. Set the paper
thickness lever to the left when
loading paper other than
envelopes, Banner Paper, and
T-Shirt Transfers.
Figure 1-5 External View
1-12
3.2 Operation Panel
Operation Panel
ON/OFF Button
Turns the machine on/off.
Resume Button
Resumes sending or receiving faxes after an error is corrected.
Also ejects a jammed document from the ADF.
LCD
Displays messages and prompts during operation. Also displays selections,
text and numbers when setting information.
ON/OFF
Resume
Set Button
Selects and confirms
the settings.
(-), (+)(Menu) Buttons
Scroll through the selection so you can see other selections. Also clears entry, and
enters a space between letters and numbers. (+)(Menu) button also has a
function to show the menu that customizes the way your machine operates.
In Use/Memory Light
Blinks when the machine is using the telephone line.
Lights when there are documents in memory.
In Use/ MemoryAlarm
Menu
Set
Exposure Button
Adjusts the scan
exposure for sending
faxes.
MultiPASS F50/F30 Chapter 1: General Description
Alarm Light
Flashes when an error
occurs, or when the
machine is out of paper
or ink.
Enlarge/
Reduce
Paper Select
Exposure
Image Quality
CopyFaxScan
ABC
123
JKLMNO
GHI
456
TUV
PRSWXY
789
OPER
Tone
Numeric Buttons
Enter numbers when
dialing or registering
fax/telephone numbers.
Also enter characters
when registering names.
Tone Button
Connects to information
services that accept tone
dialing only, even if you
are using a rotary pulse.
Image Quality Button
Selects the resolution setting that the machine uses to scan for sending faxes.
Fax Button*
Switches standby
display to Fax Mode.
DEF
Stop/Reset
Start
SYMBOLS
0
Color/B&W Button
Sets the machine for color or
black & white transmission.
For color transmission, press
this button to turn on its light.
Color
/B&W
Redial/Pause
Coded Dial
Hook
01020304
05060708
09101112
→ Next page*
Stop/Reset Button
Cancels sending/receiving faxes and other
operations, and returns the machine to
standby mode.
Start Button
Starts sending or receiving faxes.
* MultiPASS F50 only
Figure 1-6 Operation Panel (1)
1-13
MultiPASS F50/F30 Chapter 1: General Description
Coded Dial
Hook
Redial/Pause
01020304
05060708
09101112
Hook Button
Engages or disengages the
telephone line.
Coded Dial Button
Press this button and a two-digit code to dial a
pre-registered fax/telephone number or group.
Redial/Pause Button
Redials the last number that was dialed with the
numeric buttons. Also enters pauses between or after
the fax/telephone number when dialing or registering numbers.
One-Touch Speed Dial Buttons
Dial fax/telephone numbers pre-registered
for one-touch speed dialing.
Figure 1-7 Operation Panel (2)
1-14
MultiPASS F50/F30 Chapter 1: General Description
Guidelines for Entering Numbers, Letters, and Symbols
When you come to a step that requires you to enter a name or number, refer to the table below to determine
which numeric button to press for the character you want:
NOTE
• If you pause for more than 60 seconds between entering data, the machine will
automatically return to standby mode.
Figure 1-8 Operation Panel (3)
1-15
MultiPASS F50/F30 Chapter 1: General Description
Ink Tank
BCI-3eBK
BCI-3eC
Ink Tank
BCI-3eM
Ink Tank
BCI-3eY
Ink Tank
3.3 Consumables
3.3.1 BJ cartridge and ink cartridge
Guidelines for Entering Numbers, Letters, and Symbols
• For optimum printing results and to avoid printing problems, Canon recommends that
you only use the Canon Ink Tanks described in this guide.
NOTE
There are four Ink Tanks: Black, cyan, magenta, and yellow.
In
k
B
T
C
a
I
n
-
k
3
e
B
K
Ink Tank
B
C
I
3
e
C
I
n
k
B
T
C
a
n
I
-
k
3
e
M
I
n
k
B
T
C
a
n
I
k
3
e
Y
YELLOW INK TANK (BCI-3eY)
MAGENTA INK TANK (BCI-3eM)
CYAN INK TANK (BCI-3eC)
BLACK INK TANK (BCI-3eBK)
Figure 1-9 Consumables (1)
1-16
MultiPASS F50/F30 Chapter 1: General Description
3.3.2 Print media
Description of print media
■■
■ Plain Paper
■■
The machine supports letter-, legal-, and A4-size paper in portrait orientation. You can use regular
copier paper, cotton bond paper, or typical letterhead. Your machine does not require special ink jet
paper. Always use paper without curls, folds, staples, or damaged edges. Look at the label on the
package to see if the paper has a preferred side for printing.
■■
■ Envelopes
■■
The machine can print on U.S. Commercial No. 10 and European DL envelopes. You may be able to
load other sizes, but Canon cannot guarantee consistent performance on these.
Do not use the following types of envelopes since they may cause problems:
• Envelopes with windows, holes, perforations, cutouts, and double flaps.
• Envelopes made with special coated paper or deeply embossed paper.
• Envelopes with peel-off sealing strips.
• Envelopes with letters enclosed.
■■
■ Glossy Photo Paper GP-301
■■
A high gloss, thick paper that produces the look and feel of a photograph.
■■
■ Banner Paper BP-101
■■
Specifically designed for printing one continuous sheet in a banner format. The connected sheets are
divided by perforations and you can print from two to six sheets at a time.
■■
■ High Resolution Paper HR-101/HR-101N
■■
Designed to produce near-photographic quality print output with sharp and vivid graphics.
■■
■ Bubble Jet Paper LC-301
■■
Developed for high quality printing with minimal or no smearing when in contact with water or damp
surfaces. This specially coated paper produces bright and vivid colors and stands up to normal office
highlighters.
■■
■ Transparencies CF-102
■■
Produce excellent contrast, sharpness, and color, creating crisp and professional overhead
presentations.
Do not use normal transparencies in the machine as they do not absorb ink and may cause ink to run.
■■
■ High Gloss Photo Film HG-201
■■
A bright white finish film that lends striking visual power to charts, graphs, and photographic images.
It creates a sharper and more vivid color output than is possible with coated paper.
■■
■ Glossy Photo Cards FM-101
■■
Made from the same stock as Glossy Photo Paper, these cards allow you to print images over the entire
area of the card. Print the image so that it extends beyond the perforations and then trim off the
unwanted white margins.
1-17
MultiPASS F50/F30 Chapter 1: General Description
■■
■ Photo Paper Pro PR-101/ PC-101S
■■
Photo Paper Pro PR-101 is thick paper with a treated surface that enhances gloss and provides superior
color reproduction. It is ideal for printing high quality photographs.
Photo Paper Pro PC-101S is made of the same material as Photo Paper Pro PR-101, this photo-size
paper is intended for printing images that cover the entire surface of the card, without a white border.
To take full advantage of PC-101S, make the images slightly larger than the area indicated by the
perforations. This paper is ideal for printing high quality photographs.
■■
■ T-Shirt Transfers TR-201
■■
This paper is used to produce iron-on transfers.
1-18
Chapter 2
Technical
Reference
MultiPASS F50/F30 Chapter 2: Technical Reference
1. COMPONENT LAYOUT
1.1 Parts Layout
The parts layout of this machine consists of the scanning assembly, printing assembly and printer.
U-turn roller
Document pickup roller
Separation roller
Document feed roller
Document eject roller
Document feed motor
Contact sensor drive belt
Paper eject roller
Figure 2-1 Mechanical Layout
Contact sensor drive motor
Paper feed roller
Pick up roller
Paper feed motor
Carriage belt
Carriage motor
2-1
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