This manual has been issued by Canon Inc. for qualified persons to learn technical theory, insta llati on, ma intenance, and repair
of products. This manual covers all localities where the products are sold. For this reason, there may be information in this
manual that does not apply to your locality.
Corrections
This manual may contain technical inaccuracies or typographical errors due to improvements or changes in products. When
changes occur in applicable products or in the contents of this manual, Canon will release technical information as the need
arises. In the event of major changes in the contents of this manual over a long or short period, Canon will issue a new edition
of this manual.
The following paragraph does not apply to any countries where such provisions are inconsistent with local law.
Trademarks
The product names and company names used in this manual are the registered trademarks of the individual companies.
Copyright
This manual is copyrighted with all rights reserved. Under the copyright laws, this manual may not be copied, reproduced or
translated into another language, in whole or in part, without the written consent of Canon Inc.
Use of this manual should be strictly supervised to avoid disclosure of confidential information.
Symbols Used
This documentation uses the following symbols to indicate special information:
SymbolDescription
Indicates an item of a non-specific nature, possibly classified as Note, Caution, or Warning.
Indicates an item requiring care to avoid electric shocks.
Indicates an item requiring care to avoid combustion (fire).
Indicates an item prohibiting disassembly to avoid electric shocks or problems.
Indicates an item requiring disconnection of the power plug from the electric outlet.
Indicates an item intended to provide notes assisting the understanding of the topic in question.
Memo
Introduction
REF.
Indicates an item of reference assisting the understanding of the topic in question.
Provides a description of a service mode.
Provides a description of the nature of an error indication.
Introduction
The following rules apply throughout this Service Manual:
1. Each chapter contains sections explaining the purpose of specific functions and the relationship between electrical and mechanical systems with reference to the timing of operation.
In the diagrams, represents the path of mechanical drive; where a signal name accompanies the symbol , the arrow indicates the
direction of the electric signal.
The expression "turn on the power" means flipping on the power switch, closing the front door, and closing the delivery unit door, which results in
supplying the machine with power.
2. In the digital circuits, '1'is used to indicate that the voltage level of a given signal is "High", while '0' is used to indicate "Low".(The voltage value, however, differs from circuit to circuit.) In addition, the asterisk (*) as in "DRMD*" indicates that the DRMD signal goes on when '0'.
In practically all cases, the internal mechanisms of a microprocessor cannot be checked in the fi eld. Ther efore, the operations of the microprocessors
used in the machines are not discussed: they are explained in terms of fro m sensors to the input of the DC controller PCB and from the output of the
DC controller PCB to the loads.
The descriptions in this Service Manual are subject to change without notice for product improvement or other purposes, and major changes will be communicated in the form of Service Information bulletins.
All service persons are expected to have a good understanding of the contents of this Service Manual and all relevant Service Information bulletins and be
able to identify and isolate faults in the machine."
1.1.1.4 Control panel............................................................................................................................................................................ 1- 6
1.1.2.1 Safety of the Host Machine's Laser Mechanism......................................................................................................................1- 7
1.1.2.3 Handling of the Laser Assembly .............................................................................................................................................. 1- 8
1.1.2.4 Safety of the Toner .................................................................................................................................................................. 1- 8
1.1.2.5 Fire Attention............................................................................................................................................................................1- 8
1.1.2.6 Points no Note when Replacing / Disposing the Lithium Battery.............................................................................................1- 8
1.1.4 Function List............................................................................ ... ...........................................................................1- 11
1.1.4.1 Scanning Range (ADF/DADF)...............................................................................................................................................1- 11
1.1.4.2 Scanning Range (copyboard) ................................................................................................................................................ 1- 11
1.1.4.3 Recording Range (Copy) ....................................................................................................................................................... 1- 12
1.1.4.4 Recording Range (Reception) ...............................................................................................................................................1- 13
1.1.4.5 Recording Range (Printer).....................................................................................................................................................1- 13
1.1.4.6 Operation Environment of the Printer Driver.......................................................................................................................... 1- 14
2.1 Construction ...............................................................................................................................................2- 1
2.1.1 Function Configuration ........................................................................................................................................... .2- 1
3.1.1 Specifications / Control / Function List ....................................................................................................................3- 1
3.1.2 Major Components............................................................................. ... ... ...............................................................3- 1
3.2 Parts Replacement Procedure ...................................................................................................................3- 3
3.2.1.1 Preparation for Removing the Scanner Unit ............................................................................................................................ 3- 3
3.2.1.2 Removing the Scanner Unit.....................................................................................................................................................3- 3
3.2.2.1 Preparation for Removing the Flat Bed Motor .........................................................................................................................3- 3
3.2.2.2 Removing the Flat Bed Motor .................................................................................................................................................. 3- 3
4.2.1 Jam Detection..........................................................................................................................................................4- 5
4.3.1.1 Removing the ADF Pickup Roller ............................................................................................................................................ 4- 6
4.3.1.2 Removing the DADF Pickup Roller Unit ..................................................................................................................................4- 6
4.3.2.1 Preparation for Removing the ADF/DADF Motor.....................................................................................................................4- 8
4.3.2.2 Removing the ADF Motor ........................................................................................................................................................ 4- 8
4.3.2.3 Removing the DADF Motor......................................................................................................................................................4- 9
4.3.3.1 Removing the ADF Separation Pad.................................................................. .....................................................................4- 12
4.3.3.2 Removing the DADF Separation Pad .................................................................................................................................... 4- 12
5.2 Controlling the Laser Activation Timing......................................................................................................5- 2
5.2.1 Laser ON / OFF Control...........................................................................................................................................5- 2
5.3 Controlling the Intensity of Laser Light.......................................................................................................5- 2
5.3.1 Auto Photoelectric Current Control (APC) ...............................................................................................................5- 2
5.4 Controlling the Laser Scanner Motor..........................................................................................................5- 4
5.4.2 Scanner Motor Speed Control............................................................................................................................ .....5- 4
5.4.3 Detection of Fault of the Scanner Motor................... ... ..................................................... ... ....................................5- 4
5.5 Parts Replacement Procedure ...................................................................................................................5- 5
5.5.1.1 Preparation for Removing the Laser Scanner Unit .................................................................................................................. 5- 5
5.5.1.2 Removing the Laser Scanner Unit...........................................................................................................................................5- 5
6.2 Driving and Controlling the High-Voltage System ......................................................................................6- 2
6.2.1 Generation of Transfer Charging Bias.................................................................................................. ...................6- 2
6.4 Parts Replacement Procedure ...................................................................................................................6- 4
6.4.1 Transfer Charging Roller................................................................................................................................ .. ........6- 4
6.4.1.1 Removing the Transfer Charging Roller ..................................................................................................................................6- 4
7.3.4 Other Jams................................................................................................................................................. .............7- 3
7.3.4.1 Door Open Jam........................................................................................................................................................................ 7- 3
7.3.4.3 Residual Jam at Startup........................................................................................................................................................... 7- 5
7.5 Parts Replacement Procedure ...................................................................................................................7- 7
7.5.1 Main Motor............................................................................................................................ ... ................................7- 7
7.5.1.1 Preparation for Removing Main Motor.....................................................................................................................................7- 7
7.5.1.2 Removing Main Motor.............................................................................................................................................................. 7- 7
7.5.2.1 Preparation for Removing Separation Pad .............................................................................................................................. 7- 7
8.2 Various Control Mechanisms......................................................................................................................8- 3
8.2.1 Controlling the Temperature of the Fixing Unit........................................................................................................8- 3
8.2.1.1 Fixing Temperature Control ..................................................................................................................................................... 8- 3
8.4.2 Fixing Film Unit........................................................................................................................................................8- 6
8.4.2.1 Preparation for Removing Fixing Film Unit .............................................................................................................................. 8- 6
8.4.2.2 Removing Fixing Film Unit.......................................................................................................................................................8- 7
Chapter 9 External and Controls
9.1 Control Panel..............................................................................................................................................9- 1
9.2 Power Supply .............................................................................................................................................9- 1
9.2.1 Power Supply ................................................................................................... ... ....................................... .............9- 1
9.2.1.1 Power Supply Route ................................................................................................................................................................ 9- 1
9.3 Parts Replacement Procedure ...................................................................................................................9- 2
9.3.1 Front Cover................................................................................................................................ ... ...........................9- 2
9.3.1.1 Removing the Front Cover.......................................................................................................................................................9- 2
9.3.2.1 Preparation for Removing the Rear Cover............................................................................................................................... 9- 2
9.3.2.2 Removing the Rear Cover ....................................................................................................................................................... 9- 2
9.3.3 Right Cover................................................................................................................................ ... ...........................9- 2
9.3.3.1 Removing the Right Cover.......................................................................................................................................................9- 2
9.3.4 Left Cover................................................................................................................................................. ...............9- 3
9.3.4.1 Removing the Left Cover ......................................................................................................................................................... 9- 3
9.3.5.1 Preparation for Removing the Upper Cover............................................................................................................................. 9- 4
9.3.5.2 Removing the Upper Cover .....................................................................................................................................................9- 4
9.3.6.1 Preparation for Removing the Printer Cover............................................................................................................................9- 4
9.3.6.2 Removing the Printer Cover..................................................................................................................................................... 9- 4
9.3.7.1 Removing the Control Panel Unit............................................................................................................................................. 9- 4
9.3.8.1 Preparation for Removing the SCNT PCB............................................................................................................................... 9- 5
9.3.8.2 Removing the SCNT PCB........................................................................................................................................................ 9- 5
9.3.8.3 Actions At Replacing the SCNT PCB....................................................................................................................................... 9- 5
9.3.9.1 Preparation for Removing the DCNT PCB............................................................................................................................... 9- 6
9.3.9.2 Removing the DCNT PCB ....................................................................................................................................................... 9- 6
9.3.10 Power Supply PCB....................................................................................... ... .................................... ... ................9- 7
9.3.10.1 Preparation for Removing the Power Supply PCB................................................................................................................. 9- 7
9.3.10.2 Removing the Power Supply PCB ......................................................................................................................................... 9- 7
9.3.11 High-voltage Power Supply Board............................................................................................................ .............9- 7
9.3.11.1 Preparation for Removing the High Voltage PCB..................................................................................................................9- 7
9.3.11.2 Removing the High Voltage PCB........................................................................................................................................... 9- 8
10.2.1 Periodically Service Items....................................................................................................................................10- 1
12.1.1.1 List of Solenoids/Motors....................................................................................................................................................... 12- 1
12.1.2.1 List of Sensors .....................................................................................................................................................................12- 3
12.1.3.1 List of PCBs .........................................................................................................................................................................12- 5
14.1.1 Setting Service Data........................................................ ... .................................................................................14- 1
14.1.2 How to Activate Service Mode...................................................................................... .......................................14- 1
14.1.3 Service Data Menu...................... ... ... .................................................. ....................................... .........................14- 2
14.2 Service Soft Switch Settings (SSSW).....................................................................................................14- 4
14.2.2.1 Function List......................................................................................................................................................................... 14- 6
14.2.2.2 Bit 2 and 3 Elaborated..........................................................................................................................................................14- 6
14.2.2.3 Bit 5 Elaborated....................................................................................................................................................................14- 6
14.2.3.1 Function List......................................................................................................................................................................... 14- 6
14.2.3.2 Bit 8 Elaborated....................................................................................................................................................................14- 7
14.2.4.1 Function List......................................................................................................................................................................... 14- 7
14.2.4.2 Bit 1 Elaborated....................................................................................................................................................................14- 8
14.2.4.3 Bit 2 Elaborated....................................................................................................................................................................14- 8
14.2.5.1 Function List......................................................................................................................................................................... 14- 8
14.2.7.1 Function List......................................................................................................................................................................... 14- 9
14.2.7.2 Bit 4 Elaborated....................................................................................................................................................................14- 9
14.2.9.1 Function List....................................................................................................................................................................... 14- 10
14.2.9.2 Bit 7 and 8 Elaborated........................................................................................................................................................14- 11
14.2.10.1 Function List.....................................................................................................................................................................14- 11
14.2.10.2 Bit 1 to Bit 6 Elaborated.................................................................................................................................................... 14- 11
14.2.11.1 Function List.....................................................................................................................................................................14- 12
14.2.11.2 Bit 7 Elaborated................................................................................................................................................................ 14- 12
14.2.11.3 Bit 8 Elaborated................................................................................................................................................................ 14- 13
14.2.12.1 Function List.....................................................................................................................................................................14- 13
14.2.12.2 Bit 3 and 4 Elaborated......................................................................................................................................................14- 13
14.2.13.1 Function List.....................................................................................................................................................................14- 13
14.2.13.2 Bit 6 and 7 Elaborated......................................................................................................................................................14- 14
14.3 Test Mode (TEST) ................................................................................................................................14- 15
14.3.1.1 Outline of test mode...........................................................................................................................................................14- 15
14.3.1.2 Test mode menu ................................................................................................................................................................ 14- 15
1.1.1 Names of Parts ............................................................................................................................................................................. 1-1
1.1.1.4 Control panel...................................................................................................................................................................................................1-6
1.1.2.1 Safety of the Host Machine's Laser Mechanism............................................................. .... ............................................................................1-7
1.1.2.3 Handling of the Laser Assembly.....................................................................................................................................................................1-8
1.1.2.4 Safety of the Toner..........................................................................................................................................................................................1-8
1.1.2.5 Fire Attention ..................................................................................................................................................................................................1-8
1.1.2.6 Points no Note when Replacing / Disposing the Lithium Battery ..................................................................................................................1-8
1.1.4 Function List .............................................................................................................................................................................. 1-11
1.1.4.1 Scanning Range (ADF/DADF).............................................................................. ... ... .................................................................................1-11
1.1.4.2 Scanning Range (copyboard) ........................................................................... .............................................................................................1-11
1.1.4.3 Recording Range (Copy)...............................................................................................................................................................................1-12
1.1.4.4 Recording Range (Reception) .......................................................................................................................................................................1-13
1.1.4.5 Recording Range (Printer) ............................................................................................................................................................................1-13
1.1.4.6 Operation Environment of the Printer Driver ...............................................................................................................................................1-14
Laser radiation can prove to be harmful to the human body. The host machine's laser scanning system is completely sealed by means of a protective housing and
external covers so that its light will not leak outside the host machine as long as the host machine is used normally.
The Center for Devices and Radiological Health (CDRH) of the US Food and Drug Administrator put into forth regulations that relate to laser products on August
2nd, 1976.
These regulations apply to laser products produced on and after August 1st, 1976, and prohibit the sale of laser products without certification.
The following labels certify compliance with the CDRH regulations, and must be attached to all laser products that are sold in the US.
0020-2550
0020-2551
CANON
30-2, SHIMOMARUKO, 3-CHOME, OHTAKU, TOKYO,
146, JAPAN.
MANUFACTURED:
THIS PRODUCT CONFORMS WITH DHHS RADIATION
PERFORMANCE STANDARD 21CFR CHAPTER 1
SUBCHAPTER J.
When performing servicing work around the laser scanner unit of this machine, be sure not to insert a highly reflective tool such as a driver directly into the laser
light path. Also be sure to take off a watch or ring, etc. during servicing work. (Otherwise, the reflected laser beam may enter the eye.) The color of the laser light
for this machine is red. The labels [1] and [2] shown in the figure below are attached on the covers where the laser light may be reflected. Further, no adjustment
can be made to the laser scanner unit of this machine in the field.
The label [1] shown in the figure below is attached on the cover of the laser scanner assembly.
It is dangerous to throw the parts that include combustible materials such as lithium battery and toner cartridge etc., into fire. Any used battery must always be
disposed according to the appropriate local regulations.
1.1.2.6 Points no Note when Replacing / Disposing the Lithium Battery
There is a risk of explosion if the battery is replaced with an incorrect type.
Be sure to discard the used battery following the instruction in the manual.
Exposure methodSemiconductor laser
Charging methodRoller contact charging method
Development methodDry system - element jumping development method
Transfer methodRoller transfer method
Separation methodElectrostatic separation (neutralizing needle) and curvature separation
Pickup methodCassette pick-up: 1 cassette
Cassette pickup methodPad separation method
Multifeeder pickup methodPad separation method
Drum cleaning methodRubber blade
Fixing methodOn-demand fixing
Toner supply typeBy drum style toner cartridge
Toner typeMagnetic negative toner
Toner save modeYes
Original typeSheets, books, solids (up to 2 kg)
Maximum original sizeFixed: 216mm x 297mm
Reproduction ratio1 to 1 + / - 1.0 %, 1 to 2.00, 1 to 1.29, 1 to 0.78, 1 to 0.64, 1 to 0.50
Reading resolution600 x 600 dpi
Printing resolution600 x 600 dpi
Warm-up time10.0 seconds or less
First print time9.0 seconds or less (A4/LTR)
Print speedOne-sided:
automatically ON when receiving facsimi le / print data, automatically
ON when placing paper on ADF, automatically ON when sending
facsimile from PC, automatically ON when NW PULL SCAN,
automatically ON when USB SCAN)
15 to 30 degrees C
5 to 90 %
1-9
Chapter 1
Operating environment
(atmospheric pressure)
Power supply rating120V, or 230V
Power consumption (maximum) Maximum consumption: less than 630W
Power consumptionDuring operation: approximately 440W or less (reference value)At
OzoneMaximum: less than 0.05 ppm, average: less than 0.02 ppm
Dimensions390 (W) x 432 (D) x 370 (H) mm (with original pick-up tray)
WeightApproximately 13.4kg (including toner cartridges)
[1] leading edge of original[6] trailing edge margin
[2] left margin[7] non-scanning area
[3] effective scanning width[8] scanning range
[4] right marginmargin[9] trailing edge of original
[5] leading edge margin
T-1-7
itemA4LetterLegal
effective scanning width206 +2.0/-2.0 mm212 +2.0/-2.0 mm212 +2.0/-2.0 mm
left margin2.0 +2.0/-2.0 mm2.0 +2.0/-2.0 mm2.0 +2.0/-2.0 mm
right margin2.0 +2.0/-2.0 mm2.0 +2.0/-2.0 mm2.0 +2.0/-2.0 mm
leading edge margin2.0 +2.0/-2.0 mm2.0 +2.0/-2.0 mm2.0 +2.0/-2.0 mm
trailing edge margin2.0 +2.0/-2.0 mm2.0 +2.0/-2.0 mm2.0 +2.0/-2.0 mm
[1] leading edge of document[6] trailing edge margin
[2] left margin[7] non-scanning area
[3] effective scanning width[8] scanning range
[4] right margin[9] trailing edge of document
[5] trailing edge margin
T-1-9
itemA4LetterLegal
effective recording width204 +1.0/-2.0 mm210 +2.0/-2.0 mm210 +2.0/-2.0 mm
effective recording left
margin
right margin3.0 +2.0/-2.0 mm3.0 +2.0/-2.0 mm3.0 +2.0/-2.0 mm
leading edge margin4.0 +2.0/-2.0 mm4.0 +2.0/-2.0 mm4.0 +2.0/-2.0 mm
trailing edge margin5.0 +2.0/-2.0 mm5.0 +2.0/-2.0 mm5.0 +2.0/-2.0 mm
[1] leading edge of document[6] trailing edge margin
[2]left margin[7] non-scanning area
[3] effective scanning width[8] scanning range
[4] right margin[9]trailing edge of document
[5] leading edge margin
T-1-10
itemA4LetterLegal
effective recording width206 +1.0/-2.0 mm212 +2.0/-2.0 mm212 +2.0/-2.0 mm
left margin2.0 +2.0/-2.0 mm2.0 +2.0/-2.0 mm2.0 +2.0/-2.0 mm
right margin2.0 +2.0/-2.0 mm2.0 +2.0/-2.0 mm2.0 +2.0/-2.0 mm
leading edge margin2.0 +2.0/-2.0 mm2.0 +2.0/-2.0 mm2.0 +2.0/-2.0 mm
trailing edge margin6.0 +2.0/-2.0 mm6.0 +2.0/-2.0 mm6.0 +2.0/-2.0 mm
[1] leading edge of document[6] trailing edge margin
[2] left margin[7] non-scanning area
[3] effective scanning width[8] scanning range
[4] right margin[9] trailing edge of document
[5] leading edge margin
T-1-11
itemA4LetterLegal
left margin5.0 +2.0/-2.0 mm5.0 +2.0/-2.0 mm5.0 +2.0/-2.0 mm
right margin5.0 +2.0/-2.0 mm5.0 +2.0/-2.0 mm5.0 +2.0/-2.0 mm
leading edge margin6.0 +2.0/-2.0 mm6.0 +2.0/-2.0 mm6.0 +2.0/-2.0 mm
trailing edge margin6.0 +2.0/-2.0 mm6.0 +2.0/-2.0 mm6.0 +2.0/-2.0 mm
1.1.4.6 Operation Environment of the Printer Driver
2.1.1 Function Configuration................................................................................................................................................................ 2-1
The functions of this host machine are mainly composed of the 7 blocks: System
Control System, Scanning Control System, Printer Control System, Laser Scanner System, Image Formation System, Fixing System, Pickup/Feeding System.
Below is the block diagram.
The operations of this host machine are controlled by CPUs of the SCNT PCB within the Reader Controller System and the DCNT PCB within the Engine Control
System. The table below shows the purpose of each interval and the outline of the operations of reader unit and the engine from turnon of the power supply to stop
of each motor after printing.
0020-2567
T-2-1
interval namedefinition of intervalpurposeremarks
WAIT (wait)Interval between turnon of the
STBY (standby)Interval between the end of WAIT
INTR (initial rotation) Interval between the input of print
PRINT (print)Interval between the end of initial
LSTR (last rotation)Interval between turnoff of the
power supply and the end of the
initial drive
or LSTR and input of print
command from SCNT PCB, or
interval between the end of LSTR
and turnoff of power supply
command from SCNT PCB and
turnon of the Cassette pickup
solenoid
rotation and turnoff of the primary
high-voltage output
primary high-voltage output and
stop of the main motor
To clear the drum surface potential
and to execute the cleaning of
transfer charging roller
To make the host machine ready for
printing
To stabilize the photosensitive drum
as a preparation for printing
Also to clean the transfer charging
roller
To form an image onto the
photosensitive drum based on the
video signal input from the SCNT
PCB and to transfer the toner image
onto media
To fully deliver the final sheet
printed
Also to clean the transfer charging
roller
Presence/absence of cartridge is detected during this interval.
On input of print command from the SCNT PCB, host machine
enters INTR immediately after LSTR. However, depending on the
conditions shown below, the host machine may not start INTR
immediately.
-media size
-temperature of the fixing assembly
2-1
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