Handling and Use of Paper359
Control Panel433
Printer Parts471
Network Setting481
Print Job Management501
Adjustments for Better Print Quality521
Maintenance and Consumables537
Troubleshooting575
Error Message605
Specifications627
Appendix631
ver1.00 2014-03-18
ENG
Contents
Basic Printing Workow
Basic Printing Workflow15
Printing procedure16
Printing Options Using Rolls and Sheets .......................................................................................................................... 16
Turning the Printer On and O ............................................................................................................................................. 17
Loading and Printing on Rolls ............................................................................................................................................... 19
Loading and Printing on Sheets ........................................................................................................................................... 21
Printing in Windows ................................................................................................................................................................... 22
Printing from Mac OS ............................................................................................................................................................... 23
Canceling print jobs25
Canceling Print Jobs from the Control Panel ................................................................................................................. 25
Canceling Print Jobs from Windows .................................................................................................................................. 26
Canceling Print Jobs from Mac OS .................................................................................................................................... 26
Choosing a Paper for Printing .............................................................................................................................................. 32
Specifying Paper in the Printer Driver ............................................................................................................................... 32
Printing Photos and Office Documents33
Printing Photos and Images ................................................................................................................................................... 33
Printing Photos and Images (Windows) ...................................................................................................................... 33
Printing Photos and Images (Mac OS) ........................................................................................................................ 35
Using PosterArtist to Compose Originals ........................................................................................................................ 41
Printing Line Drawings and Text .......................................................................................................................................... 43
Printing Line Drawings and Text (Windows) ............................................................................................................. 44
Printing Line Drawings and Text (Mac OS) ............................................................................................................... 45
Printing from AutoCAD ............................................................................................................................................................ 47
Specifying Colors and Printing CAD Drawings .............................................................................................................. 48
Specifying Colors and Printing CAD Drawings (Windows) ................................................................................ 49
Adjusting the Color in the Printer Driver ......................................................................................................................... 51
Fine-Tuning Colors of Photos and Images (Windows) .......................................................................................... 53
Fine-Tuning Colors of Photos and Images (Mac OS) ............................................................................................ 55
Giving Priority to Particular Graphic Elements and Colors for Printing .............................................................. 58
Choosing the Document Type and Printing Conditions (Windows) ............................................................... 60
2
Choosing the Document Type and Printing Conditions (Mac OS) .................................................................. 62
Printing enlargements or reductions65
Resizing Originals to Match the Paper Size .................................................................................................................... 65
Resizing Originals to Match the Paper Size (Windows) ....................................................................................... 65
Resizing Originals to Fit the Roll Width ............................................................................................................................. 67
Enhanced Printing Options
Resizing Originals to Fit the Roll Width (Windows) ............................................................................................... 67
Resizing Originals to Fit the Roll Width (Mac OS) .................................................................................................. 69
Resizing Originals by Entering a Scaling Value .............................................................................................................. 71
Resizing Originals by Entering a Scaling Value (Windows) ................................................................................ 72
Resizing Originals by Entering a Scaling Value (Mac OS) ................................................................................... 73
Printing at full size76
Printing on Oversize Paper ..................................................................................................................................................... 76
Printing at Full Size (Windows) ....................................................................................................................................... 77
Printing at Full Size (Mac OS) ......................................................................................................................................... 78
Borderless Printing at Actual Size ....................................................................................................................................... 80
Borderless Printing at Actual Size (Windows) ......................................................................................................... 81
Borderless Printing at Actual Size (Mac OS) ............................................................................................................ 83
Borderless Printing87
Borderless Printing on Paper of Equivalent Size .......................................................................................................... 87
Borderless Printing by Resizing Originals to Match the Paper Size (Windows) ........................................ 88
Borderless Printing by Resizing Originals to Fit the Roll Width .............................................................................. 90
Borderless Printing by Resizing Originals to Fit the Roll Width (Windows) ................................................ 91
Borderless Printing by Resizing Originals to Fit the Roll Width (Mac OS) .................................................. 93
Printing banners or at other non-standard sizes97
Printing Vertical or Horizontal Banners (Large-Format Printing) ........................................................................... 97
Printing Vertical or Horizontal Banners (Large-Format Printing; Windows) ............................................... 98
Printing Vertical or Horizontal Banners (Large-Format Printing; Mac OS) ................................................ 101
Printing on Non-Standard Paper Sizes ............................................................................................................................ 104
Printing on Non-Standard Paper Sizes (Windows) .............................................................................................. 104
Printing on Non-Standard Paper Sizes (Mac OS) ................................................................................................ 107
Tiling and multiple pages per sheet110
Printing Multiple Originals Next to Each Other ............................................................................................................ 110
Printing Multiple Originals Next to Each Other (Windows) .............................................................................. 111
Printing Multiple Originals Next to Each Other (Mac OS) ................................................................................. 113
Printing Multiple Pages Per Sheet ..................................................................................................................................... 118
Printing Multiple Pages Per Sheet (Windows) ....................................................................................................... 118
Printing Multiple Pages Per Sheet (Mac OS) ......................................................................................................... 120
Printing Posters in Sections ................................................................................................................................................. 123
Printing Large Posters (Windows) .............................................................................................................................. 123
Centering originals126
Printing Originals Centered on Rolls ................................................................................................................................ 126
Printing Originals Centered on Rolls (Windows) ................................................................................................... 126
Printing Originals Centered on Rolls (Mac OS) ..................................................................................................... 128
Printing Originals Centered on Sheets ............................................................................................................................ 130
Printing Originals Centered on Sheets (Windows) .............................................................................................. 130
Printing Originals Centered on Sheets (Mac OS) ................................................................................................. 132
Conserving roll paper135
Conserving Roll Paper by Rotating Originals 90 Degrees ...................................................................................... 135
Conserving Roll Paper by Rotating Originals 90 Degrees (Windows) ......................................................... 135
Conserving Roll Paper by Rotating Originals 90 Degrees (Mac OS) ........................................................... 136
Conserving Roll Paper by Printing Originals Without Top and Bottom Margins ........................................... 139
Conserving Roll Paper by Printing Originals Without Top and Bottom Margins (Windows) ............. 139
Conserving Roll Paper by Printing Originals Without Top and Bottom Margins (Mac OS) ............... 141
3
Checking Images Before Printing144
Checking the Layout in a Preview Before Printing .................................................................................................... 144
Enhanced Printing Options
Other useful settings145
Printing With Watermarks .................................................................................................................................................... 145
Printing with Watermarks—COPY, FILE COPY, and so on (Windows) ......................................................... 146
Making the Original Orientation Match the Paper Orientation ............................................................................. 148
Making the Original Orientation Match the Paper Orientation (Windows) ................................................ 148
Making the Original Orientation Match the Paper Orientation (Mac OS) .................................................. 149
Using Favorites .......................................................................................................................................................................... 151
Cutting Roll Paper After Printing ....................................................................................................................................... 152
Cutting Roll Paper After Printing (Windows) ......................................................................................................... 152
Cutting Roll Paper After Printing (Mac OS) ........................................................................................................... 153
Specifying Paper in the Printer Driver ........................................................................................................................... 160
Checking the Layout in a Preview Before Printing ................................................................................................... 162
Using Favorites ........................................................................................................................................................................ 163
Accessing the Printer Driver Dialog Box from Applications ................................................................................. 164
Accessing the Printer Driver Dialog Box from the Operating System Menu ................................................ 165
Main Sheet ................................................................................................................................................................................. 167
Paper Information on Printer Dialog Box ............................................................................................................... 170
Paper Detailed Settings Dialog Box .......................................................................................................................... 170
View Settings Dialog Box for the Printing Application ..................................................................................... 172
Color Adjustment Sheet: Color ................................................................................................................................... 172
Object Adjustment Dialog box: Color ........................................................................................................................ 174
Support Sheet .......................................................................................................................................................................... 187
The Features of Preview ........................................................................................................................................................ 190
Preview Main Window ............................................................................................................................................................. 192
Dialog Area .................................................................................................................................................................................. 194
Enlarge/Reduce the screen display .................................................................................................................................. 195
Moving a Page ........................................................................................................................................................................... 195
Using the ruler ........................................................................................................................................................................... 195
Priority setting for rotating 90 degrees ......................................................................................................................... 196
Printing with Selecting the Layout .................................................................................................................................... 197
4
Print on the Center .................................................................................................................................................................. 199
Not Print Spaces at the Top/Bottom ............................................................................................................................... 200
Free Layout201
The Features of Free Layout ............................................................................................................................................... 201
Format Dialog Box .................................................................................................................................................................... 207
Laying out a Multiple-File Document on One Page .................................................................................................... 209
Laying out a Document Created with Multiple Application Programs on One Page .................................. 211
Selecting an Object ................................................................................................................................................................. 214
Changing the Object Size ..................................................................................................................................................... 214
Moving an Object ..................................................................................................................................................................... 215
Rotating an Object ................................................................................................................................................................... 215
Laying out Objects Automatically ...................................................................................................................................... 216
Changing the Object Overlapping Order ........................................................................................................................ 218
Pasting a Copied or Cut Object ......................................................................................................................................... 219
Prints using Folded Duplex ................................................................................................................................................... 223
Color imageRUNNER Enlargement Copy224
The Features of Color imageRUNNER Enlargement Copy ..................................................................................... 224
Starting Color imageRUNNER Enlargement Copy ..................................................................................................... 224
Color imageRUNNER Enlargement Copy Dialog Box ................................................................................................ 225
Hot Folder .................................................................................................................................................................................... 226
Creating a New Hot Folder ................................................................................................................................................... 227
Specifying an Existing Shared Folder as a Hot Folder ............................................................................................. 230
Setting the Print Parameters ............................................................................................................................................... 233
Printing Enlargements of Scanned Originals from a Color imageRUNNER .................................................... 233
Print Plug-In for Office235
Print Plug-In for Ocefeatures .......................................................................................................................................... 235
Steps to install ........................................................................................................................................................................... 236
Steps to uninstall ...................................................................................................................................................................... 238
When Print Plug-In for Oce is not displayed ............................................................................................................. 239
To start from Microsoft Word ............................................................................................................................................ 242
Print Matching Roll Width(Word) ....................................................................................................................................... 244
To start from Microsoft PowerPoint ................................................................................................................................ 254
Print Matching Roll Width(PowerPoint) ........................................................................................................................... 256
To start from Microsoft Excel ............................................................................................................................................. 266
Conguring Special Settings ............................................................................................................................................... 274
Specifying Paper in the Printer Driver ........................................................................................................................... 277
Checking the Layout in a Preview Before Printing ................................................................................................... 279
Using Favorites ........................................................................................................................................................................ 280
Accessing the Printer Driver Dialog Box from Applications ................................................................................. 280
Main Pane ................................................................................................................................................................................... 281
Paper Detailed Settings Dialog Box .......................................................................................................................... 284
View set. Dialog Box for the Printing Application ............................................................................................... 286
Color Settings Pane: Color ........................................................................................................................................... 289
Object Adjustment dialog box: Color ........................................................................................................................ 290
Color Settings Pane: Monochrome ........................................................................................................................... 290
The Features of Preview ........................................................................................................................................................ 294
Preview Main Window ............................................................................................................................................................. 296
Paper Settings Panel ............................................................................................................................................................... 298
Color Settings Panel ................................................................................................................................................................ 304
Color Adjustment ............................................................................................................................................................... 305
Go to Page Dialog Box ........................................................................................................................................................... 312
Print with No Borders ............................................................................................................................................................. 312
Print on the Center .................................................................................................................................................................. 313
Not Print Spaces at the Top/Bottom ............................................................................................................................... 313
Display with Fitting to the Width of the Paper ............................................................................................................ 314
Display with All ........................................................................................................................................................................... 315
Display with Actual Size ......................................................................................................................................................... 315
Moving a Page ........................................................................................................................................................................... 316
Free Layout317
The Features of Free Layout ............................................................................................................................................... 317
Free Layout Main Window .................................................................................................................................................... 319
Paper Settings Panel ............................................................................................................................................................... 321
Color Settings Panel ................................................................................................................................................................ 325
Color Adjustment ............................................................................................................................................................... 326
Format Dialog Box .................................................................................................................................................................... 335
Laying out a Multiple-File Document on One Page .................................................................................................... 335
Laying out a Document Created with Multiple Application Programs on One Page .................................. 336
Selecting an Object ................................................................................................................................................................. 336
Changing the Object Size ..................................................................................................................................................... 337
Moving an Object ..................................................................................................................................................................... 337
Rotating an Object ................................................................................................................................................................... 338
Laying out Objects Automatically ...................................................................................................................................... 338
Changing the Object Overlapping Order ........................................................................................................................ 340
Pasting a Copied or Cut Object ......................................................................................................................................... 341
Color imageRUNNER Enlargement Copy342
The Features of Color imageRUNNER Enlargement Copy ..................................................................................... 342
Starting Color imageRUNNER Enlargement Copy ..................................................................................................... 342
Color imageRUNNER Enlargement Copy Dialog Box ................................................................................................ 343
Hot Folder .................................................................................................................................................................................... 343
Creating a New Hot Folder ................................................................................................................................................... 344
Editing a Hot Folder (Setting Print Conditions) ........................................................................................................... 345
Deleting a Hot Folder .............................................................................................................................................................. 347
Setting the Print Parameters ............................................................................................................................................... 348
Paper Settings Panel ............................................................................................................................................................... 348
Color Settings Panel ................................................................................................................................................................ 354
Printing Enlargements of Scanned Originals from a Color imageRUNNER .................................................... 356
Handling and Use of Paper
Handling and Use of Paper359
Paper360
Types of Paper ........................................................................................................................................................................... 360
Paper Sizes .................................................................................................................................................................................. 360
Using Paper Other Than Genuine Paper and feed conrmed Paper ................................................................. 362
Printing on Paper Other Than Genuine Paper and feed conrmed Paper Using Existing Settings
Displaying the Paper Reference Guide ........................................................................................................................... 364
Updating paper information ................................................................................................................................................ 366
Handling rolls370
Attaching the Roll Holder to Rolls ..................................................................................................................................... 370
Loading Rolls in the Printer .................................................................................................................................................. 373
Changing the Type of Paper ................................................................................................................................................ 376
Specifying the Paper Length ............................................................................................................................................... 378
Removing the Roll from the Printer ................................................................................................................................. 378
Removing the Roll Holder from Rolls ............................................................................................................................... 381
Feeding Roll Paper Manually ............................................................................................................................................... 382
Keeping Track of the Amount of Roll Paper Left ....................................................................................................... 383
Specifying the Ink Drying Time for Rolls ........................................................................................................................ 383
Specifying the Cutting Method for Rolls ........................................................................................................................ 386
Cutting the Leading Edge of Roll Paper Automatically ............................................................................................ 389
Reducing Dust from Cutting Rolls .................................................................................................................................... 391
....................... 363
7
Handling and Use of Paper
Handling sheets392
Loading Sheets in the Printer ............................................................................................................................................. 392
Printing From a Desired Starting Point ........................................................................................................................... 394
Using the Output Stacker ..................................................................................................................................................... 398
Media Configuration Tool (Windows)403
The Features of Media Conguration Tool .................................................................................................................... 403
Media Conguration Tool Main Window ......................................................................................................................... 406
Editing Media Type Information for Genuine Paper and Feed Conrmed Paper ......................................... 406
Adding Media Types ......................................................................................................................................................... 408
Changing Media Names .................................................................................................................................................. 410
Deleting Media Types You Have Added ................................................................................................................... 412
Switching Media Types Display Show/Hide ............................................................................................................ 413
Changing the Display Order of Media Types ......................................................................................................... 415
Checking the update ............................................................................................................................................................... 416
Media Configuration Tool (Mac OS)417
The Features of Media
Procedures for Installing ....................................................................................................................................................... 417
Media Conguration Tool Main Window ......................................................................................................................... 420
Editing Media Type Information for Genuine Paper and Feed Conrmed Paper ......................................... 421
Adding Media Types ......................................................................................................................................................... 422
Changing Media Names .................................................................................................................................................. 425
Deleting Media Types You Have Added ................................................................................................................... 427
Switching Media Types Display Show/Hide ............................................................................................................ 428
Changing the Display Order of Media Types ......................................................................................................... 430
Checking the update ............................................................................................................................................................... 431
Control Panel .............................................................................................................................................................................. 434
Control Panel Display .............................................................................................................................................................. 436
How to View Instructions with Navigate ......................................................................................................................... 441
Checking Instructions During Printer Operations ...................................................................................................... 442
Printer Menu444
Printer Menu Operations ....................................................................................................................................................... 444
Menu Operations ...................................................................................................................................................................... 445
Menu Structure ......................................................................................................................................................................... 448
Menu Settings ............................................................................................................................................................................ 454
Status Print ................................................................................................................................................................................. 464
Front ............................................................................................................................................................................................... 472
Side ................................................................................................................................................................................................. 474
Top Cover (Inside) .................................................................................................................................................................... 475
Roll Cover (Inside) .................................................................................................................................................................... 476
Ink Tank Cover (Inside) ........................................................................................................................................................... 477
Stand .............................................................................................................................................................................................. 478
Optional accessories479
Roll Holder Set ........................................................................................................................................................................... 479
Using RemoteUI ........................................................................................................................................................................ 484
Initial Settings486
Conguring the IP Address on the Printer .................................................................................................................... 486
Conguring the IP Address Using the Printer Control Panel ......................................................................... 486
Conguring the IP Address Using ARP and PING Commands ...................................................................... 487
Conguring the Printer Driver Destination (Windows) ............................................................................................. 489
Conguring the Printer Driver Destination (Mac OS) ............................................................................................... 490
Conguring the Printer's TCP/IP Network Settings With RemoteUI .................................................................. 490
Mac OS Settings494
Conguring the Destination in TCP/IP Networks ...................................................................................................... 494
Conguring the Destination for Bonjour Network .................................................................................................... 494
Other Settings495
Specifying Printer-Related Information ........................................................................................................................... 495
Conguring the Communication Mode Manually ....................................................................................................... 496
Email Notication When Printing is Finished or Errors Occur .............................................................................. 497
Initializing the Network Settings ......................................................................................................................................... 497
Conguring the IP Address Using imagePROGRAF Device Setup Utility ........................................................ 498
Print Job Management
Print Job Management501
Status Monitor (Windows)502
The Features of imagePROGRAF Status Monitor ...................................................................................................... 502
Job Management Using imagePROGRAF Status Monitor ...................................................................................... 503
Printmonitor (Mac OS)504
The Features of imagePROGRAF Printmonitor ........................................................................................................... 504
Job Management Using imagePROGRAF Printmonitor ........................................................................................... 505
Launching the Accounting Manager ................................................................................................................................ 506
Accounting Manager Main Window .................................................................................................................................. 507
Job List Area ................................................................................................................................................................. 509
Conguring Unit Costs in Accounting Manager ......................................................................................................... 511
Setting the Unit Cost for Ink ......................................................................................................................................... 512
Setting the Unit Cost for Paper ................................................................................................................................... 513
9
Print Job Management
Adjustments for Better Print Quality
Setting the Unit Cost for Items Other Than Ink and Paper ............................................................................. 514
Conguring Units and Display Settings in Accounting Manager ........................................................................ 515
Automatically Acquiring Print Job Logs at Regular Intervals ................................................................................ 516
Switching Between Displaying Jobs on Printer and Regularly Acquired Jobs ............................................... 516
Exporting Print Job Data as a CSV File ........................................................................................................................... 517
Displaying Job Properties or Period Properties .......................................................................................................... 517
Showing, Saving and Loading Selected Unit Cost Data .......................................................................................... 518
Showing the Total Amount of Ink and Paper Consumed ........................................................................................ 518
Adjustments for Better Print Quality521
Adjusting the Printhead522
Adjusting the Printhead ......................................................................................................................................................... 522
Automatic Adjustment to Straighten Lines and Colors .................................................................................... 522
Manual Adjustment to Straighten Lines and Colors ........................................................................................... 523
Adjusting Line Misalignment ................................................................................................................................................ 525
Troubleshooting Paper Abrasion and Blurry Images ................................................................................................ 528
Adjusting the feed amount529
Adjusting the Feed Amount ................................................................................................................................................. 529
Selecting a Feed Amount Adjustment Method ..................................................................................................... 529
Fine-Tuning the Paper Feed Amount ......................................................................................................................... 533
Adjusting Line Length ...................................................................................................................................................... 534
Adjusting the Vacuum Strength ......................................................................................................................................... 535
Checking Ink Tank Levels ...................................................................................................................................................... 544
When to Replace Ink Tanks .................................................................................................................................................. 544
Attach the Ink Tank Cover to the printer ....................................................................................................................... 545
Checking for Nozzle Clogging ............................................................................................................................................. 547
Cleaning the Printhead ........................................................................................................................................................... 548
Replacing the Printhead ........................................................................................................................................................ 549
Replacing the Maintenance Cartridge ............................................................................................................................. 556
Checking the Remaining Maintenance Cartridge Capacity ................................................................................... 560
When to Replace the Maintenance Cartridge .............................................................................................................. 561
Cleaning the Printer562
Cleaning the Printer Exterior ............................................................................................................................................... 562
Cleaning Inside the Top Cover ............................................................................................................................................ 562
Other Maintenance566
Preparing to Transfer the Printer ...................................................................................................................................... 566
Reinstalling the Printer ........................................................................................................................................................... 569
Updating the Firmware .......................................................................................................................................................... 572
Clearing Jammed Roll Paper ................................................................................................................................................ 577
Clearing a Jammed Sheet ..................................................................................................................................................... 580
Clearing Jammed Paper (Paper Feed Slot) ................................................................................................................... 583
Roll paper cannot be inserted into the Paper Feed Slot ......................................................................................... 585
Paper is not cut neatly ........................................................................................................................................................... 585
Paper is not cut ......................................................................................................................................................................... 585
Depression on the leading edge is left ........................................................................................................................... 586
The size of clear lm cannot be detected ..................................................................................................................... 586
Roll Paper is Continuously Ejected ................................................................................................................................... 586
Printing does not start587
The Data lamp on the Control Panel does not light up ........................................................................................... 587
The printer does not respond even if print jobs are sent ...................................................................................... 587
Ink Filling.. is displayed ........................................................................................................................................................... 587
The display screen indicates Agitating... ........................................................................................................................ 587
The printer stops during a print job588
An error message is shown on the Display Screen ................................................................................................... 588
The printer ejects blank, unprinted paper ..................................................................................................................... 588
Problems with the printing quality589
Printing is faint .......................................................................................................................................................................... 589
Paper rubs against the Printhead ..................................................................................................................................... 589
The edges of the paper are dirty ...................................................................................................................................... 590
The surface of the paper is dirty ...................................................................................................................................... 591
The back side of the paper is dirty .................................................................................................................................. 591
Printed colors are inaccurate .............................................................................................................................................. 591
Banding in
Colors in printed images are uneven ............................................................................................................................... 592
Image edges are blurred or white banding occurs .................................................................................................... 593
The contrast becomes uneven during printing ........................................................................................................... 593
The length of printed images is inaccurate in the feeding direction ................................................................. 594
Images are printed crooked ................................................................................................................................................. 594
Documents are printed in monochrome ........................................................................................................................ 594
Line thickness is not uniform .............................................................................................................................................. 594
Lines are misaligned ................................................................................................................................................................ 595
Cannot connect the printer to the network .................................................................................................................. 596
Cannot print over a TCP/IP network ................................................................................................................................ 596
Cannot print over a Bonjour network .............................................................................................................................. 596
Installation problems597
The computer does not recognize the printer ............................................................................................................ 597
With HP-GL/2, printing is misaligned ............................................................................................................................... 599
Lines or images are missing in printed HP-GL/2 jobs. ............................................................................................. 599
Lines are printed too thick or thin in HP-GL/2 print jobs ....................................................................................... 599
HP-GL/2 jobs are printed in monochrome (or color) ............................................................................................... 599
Printed colors of lines are inaccurate during HP-GL/2 printing .......................................................................... 599
11
Troubleshooting
HP-GL/2 jobs are printed 6 mm larger than specied ............................................................................................ 600
HP-GL/2 jobs are printed at maximum size, even if a standard size is specied ........................................ 600
HP-GL/2 printing takes a long time .................................................................................................................................. 600
Replotting with HP-GL/2 jobs is not possible. ............................................................................................................. 600
The printer stops when printing a HP-GL/2 job (the carriage stops moving) ............................................... 600
Other problems601
The Ink Tank Cover has become detached from the printer ................................................................................ 601
The printer does not go on .................................................................................................................................................. 601
If the Printer Makes a Strange Sound ............................................................................................................................. 601
Messages advising to check the maintenance cartridge are not cleared ....................................................... 602
The printer consumes a lot of ink ..................................................................................................................................... 602
Paper mismatch ........................................................................................................................................................................ 608
The paper is too small. ........................................................................................................................................................... 609
The paper is too small. ........................................................................................................................................................... 609
Paper size not detected. ........................................................................................................................................................ 610
Insucient paper for job ....................................................................................................................................................... 611
This paper cannot be used. ................................................................................................................................................. 611
Roll printing is selected. ......................................................................................................................................................... 611
Roll printing is selected, but sheets are loaded. ......................................................................................................... 612
The roll is empty. ...................................................................................................................................................................... 612
Sheet printing is selected. .................................................................................................................................................... 612
Regular printing is selected, but a roll is loaded. ........................................................................................................ 612
Paper jam ..................................................................................................................................................................................... 613
Paper is crooked. ...................................................................................................................................................................... 613
Paper not aligned with right guide. ................................................................................................................................... 614
Leading edge detection error. ............................................................................................................................................. 614
Paper cutting failed. ................................................................................................................................................................ 614
End of paper feed. ................................................................................................................................................................... 615
Rel lever is in wrong position. ............................................................................................................................................. 615
Borderless printng not possible. ........................................................................................................................................ 615
Paper position not suitable for borderless printing. ................................................................................................. 616
Roll paper is not securely in contact with roll holder. ............................................................................................... 616
No ink left. ................................................................................................................................................................................... 617
Remaining level of the ink cannot be correctly detected. Check ink tank. ..................................................... 617
Cannot detect ink level correctly. Close tank cover. ................................................................................................. 617
Close Ink Tank Cover .............................................................................................................................................................. 618
Ink tank is empty. ..................................................................................................................................................................... 618
Not much ink is left. ................................................................................................................................................................ 618
Check if ink tank is set, and its color and direction. ................................................................................................. 618
The following ink tanks cannot be recognized. ........................................................................................................... 618
Do not pull out ink tank. ........................................................................................................................................................ 618
Messages regarding printing or adjustment619
Cannot adjust paper feed. .................................................................................................................................................... 619
Maint. cart. The level is low .................................................................................................................................................. 622
No Maintenance Cartridge capacity. ................................................................................................................................ 622
This type of paper is not compatible with HP-GL/2. ................................................................................................. 623
GL2: Wxxxx The memory is full. (xxxx is 0501, 0903, or 0904) .......................................................................... 623
GL2: W0502 The parameter is out of range. ............................................................................................................... 623
GL2: W0504 This command is not supported. ............................................................................................................ 623
Other Messages624
GARO Wxxxx (x represents a number) ........................................................................................................................... 624
ERROR Exxx-xxxx (x represents a letter or number) ................................................................................................ 624
Hardware error. xxxxxxxx-xxxx (x represents a letter or number) ...................................................................... 624
Top cover is open. .................................................................................................................................................................... 625
Prepare for parts replacement. .......................................................................................................................................... 625
Parts replacement time has passed. ................................................................................................................................ 625
Print Area ..................................................................................................................................................................................... 629
Manuals for this printer ......................................................................................................................................................... 636
About This User Manual ........................................................................................................................................................ 636
Printing Options Using Rolls and Sheets ........................................................................................................................ 16
Turning the Printer On and
Loading and Printing on Rolls ............................................................................................................................................. 19
Loading and Printing on Sheets ......................................................................................................................................... 21
➔ Specifying Paper in the Printer Driver (Windows) ................................................................................. 160
➔ Specifying Paper in the Printer Driver (Mac OS) ................................................................................... 277
Printing in Windows ................................................................................................................................................................. 22
Printing from Mac OS ............................................................................................................................................................. 23
Printing Options Using Rolls and Sheets
Printing Options Using Rolls and Sheets
The printer supports both rolls and sheets.
This section introduces the main features of each, as well as the main printing methods available. Select rolls or sheets
to suit your particular printing application.
• For information on the types of paper the printer supports, refer to the Paper Reference Guide. (See "Types of Pa-
Note
per.") ➔P.360
• A variety of other ways to print are available besides those introduced here. Choose the printing method that suits your
particular printing application, referring to "Working with Various Print Jobs" and "Enhanced Printing Options" from the
table of contents.
Roll printing
Media in spooled rolls is generally called Roll Media. Rolls are loaded on the Roll Holder, which are in turn loaded in
the printer.
Rolls can be used to print large photos or create posters or banners that cannot be printed on regular sheets.
•
Large-format printing
Easily print vertical or horizontal banners from familiar applications such as Microsoft Office applications.
(See "Printing Vertical or Horizontal Banners (Large-Format Printing).") ➔P.97
•
Borderless printing
Print without a margin (border) around posters or photos.
(See "Borderless Printing on Paper of Equivalent Size.") ➔ P.87
(See "Borderless Printing by Resizing Originals to Fit the Roll Width.") ➔ P.90
(See "Borderless Printing at Actual Size.") ➔ P.80
•
Banner printing
You can print multiple pages as a single continuous image, without margins between pages.
(See "Printing Multiple Pages Continuously.") ➔ P.114
•
90-degree rotation before printing
Originals in portrait orientation are rotated 90 degrees when possible to use paper more efficiently.
(See "Conserving Roll Paper by Rotating Originals 90 Degrees.") ➔ P.135
•
Enlarged/reduced printing
You can freely adjust the size of originals by enlarging or reducing originals before printing.
(See "Resizing Originals to Match the Paper Size.") ➔ P.65
(See "Resizing Originals to Fit the Roll Width.") ➔ P.67
(See "Resizing Originals by Entering a Scaling Value.") ➔ P.71
•
Free Layout function
Print multiple documents from multiple applications (such as word-processing programs, spreadsheet programs,
and so on) next to each other.
(See "Printing Multiple Originals Next to Each Other.") ➔ P.110
User's Guide
iPF780
Turning the Printer On and O
Sheet printing
Sheets refer to individual sheets of paper.
Insert the sheet between the Platen and the Paper Retainer.
•
Enlarged/reduced printing
You can freely adjust the size of originals by enlarging or reducing originals before printing.
(See "Resizing Originals to Match the Paper Size.") ➔ P.65
(See "Resizing Originals by Entering a Scaling Value.") ➔ P.71
•
Free Layout function
Print multiple documents from multiple applications (such as word-processing programs, spreadsheet programs,
and so on) next to each other.
(See "Printing Multiple Originals Next to Each Other.")
Turning the Printer On and Off
Turning the Printer On and Off
➔P.110
Turning the printer on
Press the Power button to turn on the printer.
1
The printer will now start up.
After the Display Screen shows the Canon logo, "Starting up...Please wait." is displayed.
Basic Printing WorkowPrinting procedure
The Power Lamp is lit when the printer finishes starting up, and the
2
printer is now in Standby.
The printer will not go into Standby in the following situations. Take
the appropriate action.
•
The Top Cover is open
Close the Top Cover.
•
The Ink Tank Cover is open
Close the Ink Tank Cover.
•
The Printhead is not installed
see "Replacing the Printhead." ➔ P.549
User's Guide
17
Turning the Printer On and O
•
An Ink Tank is not installed
Basic Printing WorkowPrinting procedure
see "Replacing Ink Tanks." ➔P.538
•
If "ERROR" is shown on the Display Screen
see "Error messages." ➔ P.606
•
The Power Lamp and Message Lamp are not lit (even once), and nothing appears on the Display
Screen
Make sure the printer is plugged in correctly. Check the connection at the plug and electrical outlet.
•
No paper is loaded
Load paper. (See "Loading and Printing on Rolls.") ➔P.19 (See "Loading and Printing on
Sheets.") ➔ P.21
Turning the printer off
• Never disconnect the printer's power supply or unplug it during a print job. This may damage the printer.
Important
Make sure no print jobs are in progress.
1
If the Message Lamp is flashing, check the message on the Display
Screen and take action as necessary. (See "Error Messag-
es.") ➔ P.606
iPF780
If the Data Lamp is flashing, the printer is receiving a print job. Turn
off the printer only after printing is finished.
Hold down the Power button for more than a second.
2
After "Shut Down.. Please Wait.." is shown on the Display Screen,
the printer shuts off.
User's Guide
iPF780
These are the basic steps for loading and printing on rolls.
Follow these steps to load and print on rolls.
Loading and Printing on Rolls
Loading and Printing on Rolls
Loading and Printing on Rolls
• For details on supported sizes and types of rolls, see Paper Sizes or the Paper Reference Guide. (See "Paper
Note
Sizes.") ➔P.360 (See "Types of Paper.") ➔P.360
• If you prefer to wait for the ink to dry after printing and simply eject the document, you can deactivate automatic cutting
and cut the paper manually. (See "Specifying the Cutting Method for Rolls.") ➔P.386
Turn the printer on. (See "Turning the Printer On and Off.") ➔P.17
1
Load the roll on the Roll Holder. (See "Attaching the Roll
2
Holder to Rolls.") ➔ P.370
Basic Printing WorkowPrinting procedure
Load the roll in the printer. (See "Loading Rolls in the
3
Printer.")
➔P.373
19
User's Guide
Loading and Printing on Rolls
Basic Printing WorkowPrinting procedure
Select the type of paper. (See "Changing the Type of Pa-
4
per.") ➔ P.376
iPF780
• If no barcode has been printed on the roll and you have set ManageRemainRoll to On, specify the roll length
Note
5
Complete settings in the printer driver for the type of paper and other details.
•
Specifying Paper in the Printer Driver (Windows) ➔ P.160
•
Specifying Paper in the Printer Driver (Mac OS) ➔ P.277
after the type of paper. (See "Specifying the Paper Length.") ➔ P.378
6
Send the print job.
•
Printing in Windows ➔ P.22
•
Printing from Mac OS ➔ P.23
User's Guide
iPF780
These are the basic steps for loading sheets and then printing.
Follow the steps below to load and print on sheets.
Loading and Printing on Sheets
The printer now starts printing the print job.
Loading and Printing on Sheets
Loading and Printing on Sheets
• For details on supported types and sizes of paper, see Paper Sizes or the Paper Reference Guide. (See "Paper
Note
1
2
Sizes.") ➔P.360 (See "Types of Paper.") ➔P.360
Turn the printer on. (See "Turning the Printer On and Off.") ➔P.17
Complete settings in the printer driver for the type of paper and other details.
•
Specifying Paper in the Printer Driver (Windows) ➔ P.160
•
Specifying Paper in the Printer Driver (Mac OS) ➔ P.277
Basic Printing WorkowPrinting procedure
3
Send the print job.
•
Printing in Windows ➔ P.22
•
Printing from Mac OS ➔ P.23
User's Guide
21
Printing in Windows
Load the sheet. (See "Loading Sheets in the Print-
4
Basic Printing WorkowPrinting procedure
er.") ➔ P.392
The printer now starts printing the print job.
iPF780
Printing in Windows
Printing in Windows
Print from the application menu.
• We recommend exiting unnecessary applications before printing. Running several applications while printing may in-
Important
1
2
terrupt the transfer of print data and affect printing quality.
In the source application, select Print from the File menu to display the dialog box for printing conditions.
After confirming that the printer is selected in the dialog box, click Print or OK to start printing.
The appearance of the dialog box varies depending on
•
Note
the software application. In most cases, the dialog box
includes basic printing options and enables you to
choose the printer, specify the range of pages, number
of copies, and so on.
Example: Print dialog box displayed by the application
• If another printer is selected, select the printer you want to use under Select Printer or in the dialog box dis-
played after clicking Printer.
Settings for many printing methods (including enlarged or reduced printing, borderless printing, and so on) are displayed in the printer driver dialog box. There are two ways to access the printer driver dialog box, as follows.
User's Guide
iPF780
Print from the application menu after registering the printer.
Printing from Mac OS
•
From the application
(See "Accessing the Printer Driver Dialog Box from Applications .") ➔ P.164
•
From the operating system menu
(See "Accessing the Printer Driver Dialog Box from the Operating System Menu .") ➔ P.165
Printing from Mac OS
Printing from Mac OS
• We recommend exiting unnecessary applications before printing. Running several applications while printing may in-
Important
Registering the printer
The printer needs to be registered in Print & Scan (identified as Printers & Scanners or Print & Fax in other versions
of Mac OS X) in System Preferences before printing.
For instructions on registering the printer, see "Configuring the Printer Driver Destination ." ➔P.490
terrupt the transfer of print data and affect printing quality.
• During this setup process, the printer will not be listed among available printers if it is off or disconnected.
Important
Printing from the application software
Basic Printing WorkowPrinting procedure
1
In the application software, select Print from the File menu to display the dialog box for printing conditions.
• This dialog box includes basic printing options and enables you to choose the printer, specify the range of
Note
Select the printer in the Printer list.
2
pages, number of copies, and so on.
User's Guide
23
Printing from Mac OS
Click Print to start printing.
3
Basic Printing WorkowPrinting procedure
As shown in the following illustration, you can switch to
other panes in this dialog box to complete settings for
various methods of printing, including enlarged and reduced printing, borderless printing, and so on.
iPF780
User's Guide
iPF780
Canceling Print Jobs from the Control Panel
Canceling print jobs
Canceling print jobs
Canceling Print Jobs from the Control Panel ............................................................................................................... 25
Canceling Print Jobs from Windows ................................................................................................................................ 26
Canceling Print Jobs from Mac OS .................................................................................................................................. 26
Canceling Print Jobs from the Control Panel
Canceling Print Jobs from the Control Panel
To cancel printing or reception of print jobs, press the Stop button on the Control Panel.
When you press the Stop button during printing, printer operation varies depending on the current status.
•
If you press the Stop button before printing starts
Pressing the Stop button before printing starts will display a confirmation message. To cancel the print job, select
Yes.
Basic Printing WorkowCanceling print jobs
•
If you press the Stop button during printing
Pressing the Stop button during printing will display a confirmation message. To cancel the print job immediately,
select Yes.
User's Guide
25
Canceling Print Jobs from Windows
Canceling Print Jobs from Windows
Basic Printing WorkowCanceling print jobs
Canceling Print Jobs from Windows
In the printer window, you can cancel jobs that are being sent to the printer.
Using imagePROGRAF Status Monitor, you can cancel print jobs that have already been received by the printer or
that are currently being printed.
1
Click the printer icon in the taskbar to display the printer window.
• You can also display this window by double-clicking the printer icon in the Printers and Faxes (or Printer)
Note
Right-click the job to cancel and select Cancel.
2
If the job to cancel is not shown in the printer window (that is, if the print data has already been received by the
3
printer), double-click the taskbar icon to display imagePROGRAF Status Monitor.
On the Printer Status sheet, click Cancel Job.
4
folder, accessible through the Windows start menu.
iPF780
• The screen may differ slightly depending on the model you are using.
Note
Canceling Print Jobs from Mac OS
Canceling Print Jobs from Mac OS
In the printer window, you can cancel jobs that are being sent to the printer.
Otherwise, you can cancel jobs from imagePROGRAF Printmonitor if they have been received by the printer or are
currently being printed.
• Print jobs are shown in the printer window while they are being sent from the computer. After transmission, jobs are not
Note
displayed even during printing.
• Print jobs are displayed in the imagePROGRAF Printmonitor window from the moment the printer starts receiving the
print data until the moment printing is finished. They are not displayed before print data is sent to the printer, even if the
computer has started preparing the print data.
User's Guide
iPF780
1
2
3
Canceling Print Jobs from Mac OS
Click the printer icon in the Dock to display the printer window.
Click Pause Printer to stop printing.
If there are no jobs in the printer window that can be
canceled, (that is, if the print data has already been
sent to the printer), click Utility to display imagePROGRAF Printmonitor.
Basic Printing WorkowCanceling print jobs
4
Select the print job to cancel and click to delete
the print job.
• The screen may differ slightly depending on the model you are using.
Note
The job sent to the printer is canceled.
27
User's Guide
Canceling Print Jobs from Mac OS
5
Exit imagePROGRAF Printmonitor. In the printer window, click Resume Printer.
Basic Printing WorkowCanceling print jobs
• Always follow these steps if you cancel print jobs from imagePROGRAF Printmonitor. If you do not restart
Important
job processing, the next job cannot be printed.
iPF780
User's Guide
iPF780
Pausing Printing
Pausing Printing
Pausing Printing
Pausing Printing
Pausing Printing
During printing, if you set Pause Print in the Control Panel menu to On, printing is stopped at that point and the printer
enters a state in which printing is paused. (See "Control Panel Display.") ➔ P.436
Printing from the job queue is not possible in this state.
To restore normal operation after this state, set Pause Print to Off.
• In the following cases, the status is cleared even if you do not set Pause Print to Off, and printing from the job queue
Note
resumes.
• When paper is advanced
• When you execute Chg. Paper Type in the Paper Menu
During printing, on the Tab Selection screen of the Control Panel, press
1
◀ or ▶ to select the Job tab ().
• If the Tab Selection screen is not displayed, press the Menu button.
Basic Printing WorkowPausing Printing
Note
2
Press the OK button.
The Job Menu is displayed.
3
Press ▲ or ▼ to select Pause Print, and then press the OK button.
4
Press ▲ or ▼ to select On or Off, and then press the OK button.
User's Guide
29
iPF780
User's Guide
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