Handling and Use of Paper309
Control Panel397
Printer Parts431
Network Setting441
Print Job Management461
Adjustments for Better Print Quality479
Maintenance and Consumables495
Troubleshooting525
Error Message553
Specifications573
Appendix577
ver1.00 2014-12-10
ENG
Contents
Basic Printing Workflow
Basic Printing Workflow13
Printing procedure14
Printing Options Using Rolls and Sheets .................................................................................................................. 14
Turning the Printer On and Off .................................................................................................................................. 15
Loading and Printing on Rolls ................................................................................................................................... 16
Loading and Printing on Sheets ............................................................................................................................... 18
Printing in Windows ................................................................................................................................................. 20
Printing from Mac OS ............................................................................................................................................... 21
Canceling print jobs22
Canceling Print Jobs from the Control Panel ............................................................................................................ 22
Canceling Print Jobs from Windows ......................................................................................................................... 22
Canceling Print Jobs from Mac OS .......................................................................................................................... 23
Choosing a Paper for Printing .................................................................................................................................. 28
Specifying Paper in the Printer Driver ....................................................................................................................... 28
Printing Photos and Office Documents29
Printing Photos and Images ..................................................................................................................................... 29
Printing Photos and Images (Windows) .............................................................................................................. 29
Printing Photos and Images (Mac OS) ................................................................................................................ 31
Using PosterArtist to Compose Originals .................................................................................................................. 36
Printing Line Drawings and Text ............................................................................................................................... 38
Printing Line Drawings and Text (Windows) ........................................................................................................ 39
Printing Line Drawings and Text (Mac OS) .......................................................................................................... 40
Printing from AutoCAD ............................................................................................................................................. 42
Specifying Colors and Printing CAD Drawings .......................................................................................................... 43
Specifying Colors and Printing CAD Drawings (Windows) ................................................................................... 44
Adjusting the Color in the Printer Driver .................................................................................................................... 46
Fine-Tuning Colors of Photos and Images (Windows) ......................................................................................... 47
Fine-Tuning Colors of Photos and Images (Mac OS) ........................................................................................... 49
Giving Priority to Particular Graphic Elements and Colors for Printing ....................................................................... 52
Choosing the Document Type and Printing Conditions (Windows) ...................................................................... 54
Choosing the Document Type and Printing Conditions (Mac OS) ........................................................................ 56
2
Printing enlargements or reductions58
Resizing Originals to Match the Paper Size .............................................................................................................. 58
Resizing Originals to Match the Paper Size (Windows) ........................................................................................ 58
Resizing Originals to Fit the Roll Width ..................................................................................................................... 60
Resizing Originals to Fit the Roll Width (Windows) .............................................................................................. 60
Resizing Originals to Fit the Roll Width (Mac OS) ................................................................................................ 61
Resizing Originals by Entering a Scaling Value .......................................................................................................... 63
Resizing Originals by Entering a Scaling Value (Windows) ................................................................................... 64
Enhanced Printing Options
Resizing Originals by Entering a Scaling Value (Mac OS) ..................................................................................... 65
Printing at full size68
Printing on Oversize Paper ....................................................................................................................................... 68
Printing at Full Size (Windows) ............................................................................................................................ 69
Printing at Full Size (Mac OS) .............................................................................................................................. 70
Borderless Printing at Actual Size ............................................................................................................................. 72
Borderless Printing at Actual Size (Windows) ...................................................................................................... 73
Borderless Printing at Actual Size (Mac OS) ........................................................................................................ 74
Borderless Printing77
Borderless Printing on Paper of Equivalent Size ....................................................................................................... 77
Borderless Printing by Resizing Originals to Match the Paper Size (Windows) ..................................................... 78
Borderless Printing by Resizing Originals to Fit the Roll Width .................................................................................. 80
Borderless Printing by Resizing Originals to Fit the Roll Width (Windows) ............................................................ 81
Borderless Printing by Resizing Originals to Fit the Roll Width (Mac OS) ............................................................. 83
Printing banners or at other non-standard sizes86
Printing Vertical or Horizontal Banners (Large-Format Printing) ................................................................................. 86
Printing Vertical or Horizontal Banners (Large-Format Printing; Windows) ........................................................... 87
Printing Vertical or Horizontal Banners (Large-Format Printing; Mac OS) ............................................................. 90
Printing on Non-Standard Paper Sizes ..................................................................................................................... 93
Printing on Non-Standard Paper Sizes (Windows) .............................................................................................. 93
Printing on Non-Standard Paper Sizes (Mac OS) ................................................................................................ 96
Tiling and multiple pages per sheet99
Printing Multiple Originals Next to Each Other .......................................................................................................... 99
Printing Multiple Originals Next to Each Other (Windows) .................................................................................. 100
Printing Multiple Originals Next to Each Other (Mac OS) .................................................................................... 101
Printing Multiple Pages Per Sheet ........................................................................................................................... 106
Printing Multiple Pages Per Sheet (Windows) .................................................................................................... 107
Printing Multiple Pages Per Sheet (Mac OS) ...................................................................................................... 108
Printing Posters in Sections .................................................................................................................................... 110
Printing Large Posters (Windows) ..................................................................................................................... 110
Centering originals113
Printing Originals Centered on Rolls ....................................................................................................................... 113
Printing Originals Centered on Rolls (Windows) ................................................................................................. 113
Printing Originals Centered on Rolls (Mac OS) .................................................................................................. 115
Printing Originals Centered on Sheets .................................................................................................................... 117
Printing Originals Centered on Sheets (Windows) ............................................................................................. 117
Printing Originals Centered on Sheets (Mac OS) ............................................................................................... 118
Conserving roll paper121
Conserving Roll Paper by Rotating Originals 90 Degrees ........................................................................................ 121
Conserving Roll Paper by Rotating Originals 90 Degrees (Windows) ................................................................. 121
Conserving Roll Paper by Rotating Originals 90 Degrees (Mac OS) ................................................................... 122
Conserving Roll Paper by Printing Originals Without Top and Bottom Margins ........................................................ 124
Conserving Roll Paper by Printing Originals Without Top and Bottom Margins (Windows) ................................. 125
Conserving Roll Paper by Printing Originals Without Top and Bottom Margins (Mac OS) ................................... 126
Checking Images Before Printing128
Checking the Layout in a Preview Before Printing ................................................................................................... 128
Other useful settings129
Printing With Watermarks ....................................................................................................................................... 129
Printing with Watermarks—COPY, FILE COPY, and so on (Windows) ............................................................... 130
Making the Original Orientation Match the Paper Orientation .................................................................................. 131
Making the Original Orientation Match the Paper Orientation (Windows) ........................................................... 132
Making the Original Orientation Match the Paper Orientation (Mac OS) ............................................................. 133
Using Favorites ...................................................................................................................................................... 135
3
Enhanced Printing Options
Windows Software
Cutting Roll Paper After Printing ............................................................................................................................. 135
Cutting Roll Paper After Printing (Windows) ...................................................................................................... 135
Cutting Roll Paper After Printing (Mac OS) ........................................................................................................ 136
Specifying Paper in the Printer Driver ..................................................................................................................... 142
Checking the Layout in a Preview Before Printing .................................................................................................. 143
Using Favorites ..................................................................................................................................................... 144
Accessing the Printer Driver Dialog Box from Applications ..................................................................................... 146
Accessing the Printer Driver Dialog Box from the Operating System Menu ............................................................ 147
Main Sheet ............................................................................................................................................................ 148
Paper Information on Printer Dialog Box .......................................................................................................... 151
Paper Detailed Settings Dialog Box ................................................................................................................. 152
View Settings Dialog Box for the Printing Application ....................................................................................... 153
Color Adjustment Sheet: Color ........................................................................................................................ 154
Object Adjustment Dialog box: Color ................................................................................................................ 155
Support Sheet ....................................................................................................................................................... 167
The Features of Preview ......................................................................................................................................... 169
Preview Main Window ............................................................................................................................................ 170
Dialog Area ............................................................................................................................................................ 172
Enlarge/Reduce the screen display ........................................................................................................................ 173
Moving a Page ....................................................................................................................................................... 173
Using the ruler ........................................................................................................................................................ 173
Priority setting for rotating 90 degrees .................................................................................................................... 174
Printing with Selecting the Layout ........................................................................................................................... 175
Print on the Center ................................................................................................................................................. 177
Not Print Spaces at the Top/Bottom ....................................................................................................................... 178
4
Free Layout179
The Features of Free Layout ................................................................................................................................... 179
Format Dialog Box ................................................................................................................................................. 185
Windows Software
Laying out a Multiple-File Document on One Page ................................................................................................. 187
Laying out a Document Created with Multiple Application Programs on One Page ................................................. 189
Selecting an Object ................................................................................................................................................ 191
Changing the Object Size ....................................................................................................................................... 191
Moving an Object ................................................................................................................................................... 192
Rotating an Object ................................................................................................................................................. 192
Laying out Objects Automatically ............................................................................................................................ 193
Changing the Object Overlapping Order ................................................................................................................. 195
Pasting a Copied or Cut Object .............................................................................................................................. 196
Prints using Folded Duplex ..................................................................................................................................... 200
Color imageRUNNER Enlargement Copy201
The Features of Color imageRUNNER Enlargement Copy ...................................................................................... 201
Starting Color imageRUNNER Enlargement Copy .................................................................................................. 201
Color imageRUNNER Enlargement Copy Dialog Box ............................................................................................. 202
Hot Folder .............................................................................................................................................................. 203
Creating a New Hot Folder ..................................................................................................................................... 203
Specifying an Existing Shared Folder as a Hot Folder ............................................................................................. 206
Setting the Print Parameters ................................................................................................................................... 208
Printing Enlargements of Scanned Originals from a Color imageRUNNER .............................................................. 209
Print Plug-In for Office210
Print Plug-In for Officefeatures ................................................................................................................................ 210
Steps to install ....................................................................................................................................................... 210
Steps to uninstall .................................................................................................................................................... 213
When Print Plug-In for Office is not displayed ......................................................................................................... 213
To start from Microsoft Word .................................................................................................................................. 216
Print Matching Roll Width(Word) ............................................................................................................................. 218
To start from Microsoft PowerPoint ......................................................................................................................... 227
Print Matching Roll Width(PowerPoint) ................................................................................................................... 229
To start from Microsoft Excel .................................................................................................................................. 238
Configuring Special Settings ................................................................................................................................... 245
Specifying Paper in the Printer Driver ..................................................................................................................... 249
Checking the Layout in a Preview Before Printing .................................................................................................. 251
Using Favorites ..................................................................................................................................................... 251
Accessing the Printer Driver Dialog Box from Applications ..................................................................................... 252
Main Pane ............................................................................................................................................................. 252
Paper Detailed Settings Dialog Box ................................................................................................................. 256
View set. Dialog Box for the Printing Application .............................................................................................. 258
Color Settings Pane: Color .............................................................................................................................. 260
Object Adjustment dialog box: Color ................................................................................................................ 261
Color Settings Pane: Monochrome .................................................................................................................. 262
The Features of Preview ......................................................................................................................................... 265
Preview Main Window ............................................................................................................................................ 266
Paper Settings Panel .............................................................................................................................................. 269
Color Settings Panel ............................................................................................................................................... 274
Color Adjustment .............................................................................................................................................. 275
Go to Page Dialog Box ........................................................................................................................................... 281
Print with No Borders ............................................................................................................................................. 281
Print on the Center ................................................................................................................................................. 282
Not Print Spaces at the Top/Bottom ....................................................................................................................... 282
Display with Fitting to the Width of the Paper ......................................................................................................... 283
Display with All ....................................................................................................................................................... 283
Display with Actual Size .......................................................................................................................................... 284
Moving a Page ....................................................................................................................................................... 284
Free Layout286
The Features of Free Layout ................................................................................................................................... 286
Free Layout Main Window ...................................................................................................................................... 287
Paper Settings Panel .............................................................................................................................................. 289
Color Settings Panel ............................................................................................................................................... 292
Color Adjustment .............................................................................................................................................. 293
Format Dialog Box ................................................................................................................................................. 302
Laying out a Multiple-File Document on One Page ................................................................................................. 302
Laying out a Document Created with Multiple Application Programs on One Page ................................................. 303
Selecting an Object ................................................................................................................................................ 303
6
Changing the Object Size ....................................................................................................................................... 303
Moving an Object ................................................................................................................................................... 304
Rotating an Object ................................................................................................................................................. 304
Laying out Objects Automatically ............................................................................................................................ 305
Changing the Object Overlapping Order ................................................................................................................. 307
Pasting a Copied or Cut Object .............................................................................................................................. 308
Handling and Use of Paper
Handling and Use of Paper309
Paper310
Types of Paper ....................................................................................................................................................... 310
Paper Sizes ............................................................................................................................................................ 310
Using Paper Other Than Genuine Paper and feed confirmed Paper ....................................................................... 312
Printing on Paper Other Than Genuine Paper and feed confirmed Paper Using Existing Settings
Displaying the Paper Reference Guide ................................................................................................................... 313
Updating paper information .................................................................................................................................... 316
Handling rolls320
Attaching the Roll Holder to Rolls ........................................................................................................................... 320
Loading Rolls in the Printer ..................................................................................................................................... 322
Changing the Type of Paper ................................................................................................................................... 325
Specifying the Paper Length .................................................................................................................................. 326
Removing the Roll from the Printer ......................................................................................................................... 327
Removing the Roll Holder from Rolls ...................................................................................................................... 329
Feeding Roll Paper Manually .................................................................................................................................. 330
Keeping Track of the Amount of Roll Paper Left ..................................................................................................... 331
Specifying the Ink Drying Time for Rolls .................................................................................................................. 331
Specifying the Cutting Method for Rolls .................................................................................................................. 333
Cutting the Leading Edge of Roll Paper Automatically ............................................................................................ 337
Reducing Dust from Cutting Rolls ........................................................................................................................... 338
........................................ 312
Handling sheets340
Loading Sheets in the Printer ................................................................................................................................. 340
Printing From a Desired Starting Point .................................................................................................................... 342
Using the Output Stacker ....................................................................................................................................... 346
Media Configuration Tool (Windows)351
The Features of Media Configuration Tool ............................................................................................................... 351
Updating Media Information After Installation .......................................................................................................... 353
Media Configuration Tool Main Window .................................................................................................................. 357
Editing Media Type Information for Genuine Paper and Feed Confirmed Paper ....................................................... 358
Adding Media Types ......................................................................................................................................... 359
Changing Media Names ................................................................................................................................... 363
Deleting Media Types You Have Added ............................................................................................................. 365
Switching Media Types Display Show/Hide ....................................................................................................... 367
Changing the Display Order of Media Types ...................................................................................................... 369
Applying a Saved Media Information File on Another Computer ........................................................................ 371
Checking the update .............................................................................................................................................. 372
Media Configuration Tool (Mac OS)373
The Features of Media Configuration Tool ............................................................................................................... 373
Procedures for Installing ......................................................................................................................................... 373
Updating Media Information After Installation .......................................................................................................... 375
Media Configuration Tool Main Window .................................................................................................................. 379
Editing Media Type Information for Genuine Paper and Feed Confirmed Paper ....................................................... 381
Adding Media Types ......................................................................................................................................... 382
Changing Media Names ................................................................................................................................... 386
Deleting Media Types You Have Added ............................................................................................................. 389
Switching Media Types Display Show/Hide ....................................................................................................... 390
Changing the Display Order of Media Types ...................................................................................................... 392
Applying a Saved Media Information File on Another Computer ........................................................................ 394
Checking the update .............................................................................................................................................. 396
7
Control Panel
Control Panel397
Operations and Display Screen398
Control Panel ......................................................................................................................................................... 398
Control Panel Display ............................................................................................................................................. 400
How to View Instructions with Navigate .................................................................................................................. 404
Checking Instructions During Printer Operations .................................................................................................... 405
Printer Menu406
Printer Menu Operations ........................................................................................................................................ 406
Menu Operations ................................................................................................................................................... 407
Menu Structure ...................................................................................................................................................... 410
Menu Settings ........................................................................................................................................................ 416
Status Print ............................................................................................................................................................ 425
Front ...................................................................................................................................................................... 432
Side ....................................................................................................................................................................... 434
Top Cover (Inside) .................................................................................................................................................. 435
Roll Cover (Inside) .................................................................................................................................................. 436
Ink Tank Cover (Inside) ........................................................................................................................................... 437
Stand ..................................................................................................................................................................... 438
Optional accessories439
Roll Holder Set ....................................................................................................................................................... 439
Using RemoteUI ..................................................................................................................................................... 444
Initial Settings446
Configuring the IP Address on the Printer ............................................................................................................... 446
Configuring the IP Address Using the Printer Control Panel .............................................................................. 446
Configuring the IP Address Using ARP and PING Commands .......................................................................... 447
Configuring the Printer Driver Destination (Windows) .............................................................................................. 449
Configuring the Printer Driver Destination (Mac OS) ................................................................................................ 449
Configuring the Printer's TCP/IP Network Settings With RemoteUI ......................................................................... 450
Mac OS Settings453
Configuring the Destination in TCP/IP Networks .................................................................................................... 453
Configuring the Destination for Bonjour Network ................................................................................................... 453
Other Settings454
8
Specifying Printer-Related Information .................................................................................................................... 454
Configuring the Communication Mode Manually ..................................................................................................... 455
Email Notification When Printing is Finished or Errors Occur ................................................................................... 456
Initializing the Network Settings .............................................................................................................................. 456
Launching the Accounting Manager ....................................................................................................................... 466
Accounting Manager Main Window ........................................................................................................................ 467
Job List Area .............................................................................................................................................. 469
Configuring Unit Costs in Accounting Manager ...................................................................................................... 470
Setting the Unit Cost for Ink .............................................................................................................................. 471
Setting the Unit Cost for Paper ......................................................................................................................... 472
Setting the Unit Cost for Items Other Than Ink and Paper ................................................................................. 473
Configuring Units and Display Settings in Accounting Manager .............................................................................. 474
Automatically Acquiring Print Job Logs at Regular Intervals .................................................................................... 474
Switching Between Displaying Jobs on Printer and Regularly Acquired Jobs .......................................................... 475
Exporting Print Job Data as a CSV File ................................................................................................................... 475
Displaying Job Properties or Period Properties ....................................................................................................... 476
Showing, Saving and Loading Selected Unit Cost Data .......................................................................................... 477
Showing the Total Amount of Ink and Paper Consumed ......................................................................................... 477
Adjustments for Better Print Quality
Adjustments for Better Print Quality479
Adjusting the Printhead480
Adjusting the Printhead .......................................................................................................................................... 480
Automatic Adjustment to Straighten Lines and Colors ...................................................................................... 480
Manual Adjustment to Straighten Lines and Colors ........................................................................................... 481
Adjusting Line Misalignment ................................................................................................................................... 483
Troubleshooting Paper Abrasion and Blurry Images ................................................................................................ 485
Adjusting the feed amount487
Adjusting the Feed Amount .................................................................................................................................... 487
Selecting a Feed Amount Adjustment Method .................................................................................................. 487
Fine-Tuning the Paper Feed Amount ................................................................................................................. 491
Adjusting Line Length ....................................................................................................................................... 491
Adjusting the Vacuum Strength .............................................................................................................................. 493
Checking Ink Tank Levels ....................................................................................................................................... 500
When to Replace Ink Tanks .................................................................................................................................... 501
Checking for Nozzle Clogging ................................................................................................................................ 502
Cleaning the Printhead ........................................................................................................................................... 503
Replacing the Printhead ......................................................................................................................................... 504
Replacing the Maintenance Cartridge ..................................................................................................................... 509
Checking the Remaining Maintenance Cartridge Capacity ...................................................................................... 512
When to Replace the Maintenance Cartridge ......................................................................................................... 513
Cleaning the Printer514
Cleaning the Printer Exterior ................................................................................................................................... 514
Cleaning Inside the Top Cover ................................................................................................................................ 514
Other Maintenance518
Preparing to Transfer the Printer ............................................................................................................................. 518
Reinstalling the Printer ............................................................................................................................................ 521
Updating the Firmware ........................................................................................................................................... 524
Clearing Jammed Roll Paper .................................................................................................................................. 527
Clearing a Jammed Sheet ...................................................................................................................................... 530
Clearing Jammed Paper (Paper Feed Slot) ............................................................................................................. 532
Roll paper cannot be inserted into the Paper Feed Slot .......................................................................................... 534
Paper is not cut neatly ............................................................................................................................................ 534
Paper is not cut ...................................................................................................................................................... 534
Depression on the leading edge is left .................................................................................................................... 535
The size of clear film cannot be detected ............................................................................................................... 535
Roll Paper is Continuously Ejected ......................................................................................................................... 535
10
Printing does not start536
The Data lamp on the Control Panel does not light up ............................................................................................ 536
The printer does not respond even if print jobs are sent ......................................................................................... 536
Ink Filling.. is displayed ........................................................................................................................................... 536
The display screen indicates Agitating .................................................................................................................... 536
The printer stops during a print job537
An error message is shown on the Display Screen ................................................................................................. 537
The printer ejects blank, unprinted paper ............................................................................................................... 537
Problems with the printing quality538
Printing is faint ........................................................................................................................................................ 538
Paper rubs against the Printhead ........................................................................................................................... 539
The edges of the paper are dirty ............................................................................................................................. 539
The surface of the paper is dirty ............................................................................................................................. 540
The back side of the paper is dirty .......................................................................................................................... 540
Printed colors are inaccurate .................................................................................................................................. 540
Banding in different colors occurs .......................................................................................................................... 541
Colors in printed images are uneven ....................................................................................................................... 541
Image edges are blurred or white banding occurs .................................................................................................. 542
The contrast becomes uneven during printing ........................................................................................................ 542
The length of printed images is inaccurate in the feeding direction .......................................................................... 543
Images are printed crooked .................................................................................................................................... 543
Documents are printed in monochrome ................................................................................................................. 543
Line thickness is not uniform .................................................................................................................................. 543
Lines are misaligned ............................................................................................................................................... 543
Cannot print over a network545
Cannot connect the printer to the network ............................................................................................................. 545
Cannot print over a TCP/IP network ....................................................................................................................... 545
Troubleshooting
Cannot print over a Bonjour network ...................................................................................................................... 545
Installation problems546
The computer does not recognize the printer ......................................................................................................... 546
With HP-GL/2, printing is misaligned ...................................................................................................................... 548
Lines or images are missing in printed HP-GL/2 jobs. ............................................................................................ 548
Lines are printed too thick or thin in HP-GL/2 print jobs ......................................................................................... 548
HP-GL/2 jobs are printed in monochrome (or color) ............................................................................................... 548
Printed colors of lines are inaccurate during HP-GL/2 printing ................................................................................ 548
HP-GL/2 jobs are printed 6 mm larger than specified ............................................................................................. 549
HP-GL/2 jobs are printed at maximum size, even if a standard size is specified ...................................................... 549
HP-GL/2 printing takes a long time ........................................................................................................................ 549
Replotting with HP-GL/2 jobs is not possible. ........................................................................................................ 549
The printer stops when printing a HP-GL/2 job (the carriage stops moving) ............................................................ 549
Other problems550
The printer does not go on ..................................................................................................................................... 550
If the Printer Makes a Strange Sound ..................................................................................................................... 550
Messages advising to check the maintenance cartridge are not cleared ................................................................. 550
The printer consumes a lot of ink ........................................................................................................................... 550
Paper mismatch ..................................................................................................................................................... 556
The paper is too small. ........................................................................................................................................... 557
The paper is too small. ........................................................................................................................................... 557
Paper size not detected. ........................................................................................................................................ 558
Insufficient paper for job ......................................................................................................................................... 559
This paper cannot be used. .................................................................................................................................... 559
Roll printing is selected. .......................................................................................................................................... 559
Roll printing is selected, but sheets are loaded. ...................................................................................................... 559
The roll is empty. .................................................................................................................................................... 560
Sheet printing is selected. ...................................................................................................................................... 560
Regular printing is selected, but a roll is loaded. ..................................................................................................... 560
Paper jam .............................................................................................................................................................. 561
Paper is crooked. ................................................................................................................................................... 561
Paper not aligned with right guide. ......................................................................................................................... 561
Leading edge detection error. ................................................................................................................................. 562
Paper cutting failed. ............................................................................................................................................... 562
End of paper feed. ................................................................................................................................................. 562
Rel lever is in wrong position. ................................................................................................................................. 562
Borderless printng not possible. ............................................................................................................................. 563
Paper position not suitable for borderless printing. ................................................................................................. 563
Roll paper is not securely in contact with roll holder. ............................................................................................... 563
No ink left. .............................................................................................................................................................. 564
Remaining level of the ink cannot be correctly detected. Check ink tank. ............................................................... 564
Cannot detect ink level correctly. Close tank cover. ................................................................................................ 564
Close Ink Tank Cover ............................................................................................................................................. 564
Ink tank is empty. ................................................................................................................................................... 565
Not much ink is left. ............................................................................................................................................... 565
11
Error Message
No ink tank loaded. ................................................................................................................................................ 565
Check if ink tank is set, and its color and direction. ................................................................................................ 565
The following ink tanks cannot be recognized. ....................................................................................................... 565
Do not pull out ink tank. ......................................................................................................................................... 565
Messages regarding printing or adjustment566
Cannot adjust paper feed. ...................................................................................................................................... 566
Maint. cart. The level is low .................................................................................................................................... 569
No Maintenance Cartridge capacity. ....................................................................................................................... 569
This type of paper is not compatible with HP-GL/2. ............................................................................................... 570
GL2: Wxxxx The memory is full. (xxxx is 0501, 0903, or 0904) ............................................................................... 570
GL2: W0502 The parameter is out of range. .......................................................................................................... 570
GL2: W0504 This command is not supported. ....................................................................................................... 570
Other Messages571
GARO Wxxxx (x represents a number) ................................................................................................................... 571
ERROR Exxx-xxxx (x represents a letter or number) ............................................................................................... 571
Hardware error. xxxxxxxx-xxxx (x represents a letter or number) ............................................................................. 571
Top cover is open. .................................................................................................................................................. 572
Prepare for parts replacement. ............................................................................................................................... 572
Parts replacement time has passed. ...................................................................................................................... 572
Print Area ............................................................................................................................................................... 575
Manuals for this printer ........................................................................................................................................... 582
About This User Manual ......................................................................................................................................... 582
Printing Options Using Rolls and Sheets ........................................................................................................... 14
Turning the Printer On and Off .......................................................................................................................... 15
Loading and Printing on Rolls ........................................................................................................................... 16
Loading and Printing on Sheets ........................................................................................................................ 18
➔ Specifying Paper in the Printer Driver (Windows) ............................................................................ 142
➔ Specifying Paper in the Printer Driver (Mac OS) .............................................................................. 249
Printing in Windows ..........................................................................................................................................20
Printing from Mac OS ....................................................................................................................................... 21
Printing Options Using Rolls and Sheets
Printing Options Using Rolls and Sheets
The printer supports both rolls and sheets.
This section introduces the main features of each, as well as the main printing methods available. Select rolls or
sheets to suit your particular printing application.
•
For information on the types of paper the printer supports, refer to the Paper Reference Guide. (See "Types of
Note
Paper.") ➔P.310
•
A variety of other ways to print are available besides those introduced here. Choose the printing method that suits
your particular printing application, referring to "Working with Various Print Jobs" and "Enhanced Printing Options"
from the table of contents.
iPF770
Roll printing
Media in spooled rolls is generally called Roll Media. Rolls are loaded on the Roll Holder, which are in turn loaded
in the printer.
Rolls can be used to print large photos or create posters or banners that cannot be printed on regular sheets.
•
Large-format printing
Easily print vertical or horizontal banners from familiar applications such as Microsoft Office applications.
(See "Printing Vertical or Horizontal Banners (Large-Format Printing).") ➔P.86
•
Borderless printing
Print without a margin (border) around posters or photos.
(See "Borderless Printing on Paper of Equivalent Size.") ➔ P.77
(See "Borderless Printing by Resizing Originals to Fit the Roll Width.") ➔ P.80
(See "Borderless Printing at Actual Size.") ➔ P.72
•
Banner printing
You can print multiple pages as a single continuous image, without margins between pages.
(See "Printing Multiple Pages Continuously.") ➔ P.102
•
90-degree rotation before printing
Originals in portrait orientation are rotated 90 degrees when possible to use paper more efficiently.
(See "Conserving Roll Paper by Rotating Originals 90 Degrees.") ➔ P.121
•
Enlarged/reduced printing
You can freely adjust the size of originals by enlarging or reducing originals before printing.
(See "Resizing Originals to Match the Paper Size.") ➔ P.58
(See "Resizing Originals to Fit the Roll Width.") ➔ P.60
(See "Resizing Originals by Entering a Scaling Value.") ➔ P.63
•
Free Layout function
Print multiple documents from multiple applications (such as word-processing programs, spreadsheet programs, and so on) next to each other.
(See "Printing Multiple Originals Next to Each Other.") ➔ P.99
Sheet printing
Sheets refer to individual sheets of paper.
User's Guide
iPF770
Turning the Printer On and Off
Insert the sheet between the Platen and the Paper Retainer.
•
Enlarged/reduced printing
You can freely adjust the size of originals by enlarging or reducing originals before printing.
(See "Resizing Originals to Match the Paper Size.") ➔ P.58
(See "Resizing Originals by Entering a Scaling Value.") ➔ P.63
•
Free Layout function
Print multiple documents from multiple applications (such as word-processing programs, spreadsheet programs, and so on) next to each other.
(See "Printing Multiple Originals Next to Each Other.") ➔ P.99
Turning the Printer On and Off
Turning the Printer On and Off
Turning the printer on
Press the Power button to turn on the printer.
1
The printer will now start up.
After the Display Screen shows the Canon logo, "Starting up...Please wait." is displayed.
Basic Printing WorkflowPrinting procedure
The Power Lamp is lit when the printer finishes starting up, and
2
the printer is now in Standby.
The printer will not go into Standby in the following situations.
Take the appropriate action.
•
The Top Cover is open
Close the Top Cover.
•
The Ink Tank Cover is open
Close the Ink Tank Cover.
•
The Printhead is not installed
see "Replacing the Printhead." ➔ P.504
•
An Ink Tank is not installed
see "Replacing Ink Tanks." ➔P.496
•
If "
ERROR" is shown on the Display Screen
see "Error messages." ➔ P.554
User's Guide
15
Loading and Printing on Rolls
•
The Power Lamp and Message Lamp are not lit (even once), and nothing appears on the
Display Screen
Basic Printing WorkflowPrinting procedure
Make sure the printer is plugged in correctly. Check the connection at the plug and electrical outlet.
•
No paper is loaded
Load paper. (See "Loading and Printing on Rolls.") ➔P.16 (See "Loading and Printing on
Sheets.") ➔ P.18
Turning the printer off
•
Never disconnect the printer's power supply or unplug it during a print job. This may damage the printer.
Important
Make sure no print jobs are in progress.
1
If the Message Lamp is flashing, check the message on the Display Screen and take action as necessary. (See "Error Messag-
es.") ➔ P.554
iPF770
If the Data Lamp is flashing, the printer is receiving a print job.
Turn off the printer only after printing is finished.
Hold down the Power button for more than a second.
2
After "Shut Down.. Please Wait.." is shown on the Display
Screen, the printer shuts off.
Loading and Printing on Rolls
Loading and Printing on Rolls
These are the basic steps for loading and printing on rolls.
Follow these steps to load and print on rolls.
For details on supported sizes and types of rolls, see Paper Sizes or the Paper Reference Guide. (See "Paper
•
Note
User's Guide
Sizes.") ➔P.310 (See "Types of Paper.") ➔P.310
•
If you prefer to wait for the ink to dry after printing and simply eject the document, you can deactivate automatic
cutting and cut the paper manually. (See "Specifying the Cutting Method for Rolls.") ➔P.333
iPF770
Loading and Printing on Rolls
Turn the printer on. (See "Turning the Printer On and Off.") ➔ P.15
1
Load the roll on the Roll Holder. (See "Attaching the Roll
2
Holder to Rolls.")
➔P.320
Basic Printing WorkflowPrinting procedure
Load the roll in the printer. (See "Loading Rolls in the
3
Printer.")
➔P.322
User's Guide
17
Loading and Printing on Sheets
Basic Printing WorkflowPrinting procedure
Select the type of paper. (See "Changing the Type of Pa-
4
per.") ➔ P.325
iPF770
•
If no barcode has been printed on the roll and you have set ManageRemainRoll to On, specify the roll
Note
5
Complete settings in the printer driver for the type of paper and other details.
•
Specifying Paper in the Printer Driver (Windows) ➔ P.142
•
Specifying Paper in the Printer Driver (Mac OS) ➔ P.249
length after the type of paper. (See "Specifying the Paper Length.") ➔P.326
6
Send the print job.
•
Printing in Windows ➔ P.20
•
Printing from Mac OS ➔ P.21
The printer now starts printing the print job.
Loading and Printing on Sheets
Loading and Printing on Sheets
These are the basic steps for loading sheets and then printing.
Follow the steps below to load and print on sheets.
User's Guide
iPF770
Loading and Printing on Sheets
•
For details on supported types and sizes of paper, see Paper Sizes or the Paper Reference Guide. (See "Paper
Note
1
Sizes.") ➔P.310 (See "Types of Paper.") ➔P.310
Turn the printer on. (See "Turning the Printer On and Off.") ➔ P.15
Basic Printing WorkflowPrinting procedure
2
Complete settings in the printer driver for the type of paper and other details.
•
Specifying Paper in the Printer Driver (Windows) ➔ P.142
•
Specifying Paper in the Printer Driver (Mac OS) ➔ P.249
3
Send the print job.
•
Printing in Windows ➔ P.20
•
Printing from Mac OS ➔ P.21
User's Guide
19
Printing in Windows
Load the sheet. (See "Loading Sheets in the Print-
4
er.") ➔ P.340
Basic Printing WorkflowPrinting procedure
The printer now starts printing the print job.
iPF770
Printing in Windows
Printing in Windows
Print from the application menu.
We recommend exiting unnecessary applications before printing. Running several applications while printing may
•
Important
1
2
interrupt the transfer of print data and affect printing quality.
In the source application, select Print from the File menu to display the dialog box for printing conditions.
After confirming that the printer is selected in the dialog box, click Print or OK to start printing.
The appearance of the dialog box varies depending
•
Note
on the software application. In most cases, the dialog box includes basic printing options and enables
you to choose the printer, specify the range of pages, number of copies, and so on.
Example: Print dialog box displayed by the application
•
If another printer is selected, select the printer you want to use under Select Printer or in the dialog box
displayed after clicking Printer.
Settings for many printing methods (including enlarged or reduced printing, borderless printing, and so on) are displayed in the printer driver dialog box. There are two ways to access the printer driver dialog box, as follows.
•
From the application
(See "Accessing the Printer Driver Dialog Box from Applications .") ➔ P.146
•
From the operating system menu
(See "Accessing the Printer Driver Dialog Box from the Operating System Menu .") ➔ P.147
User's Guide
iPF770
Printing from Mac OS
Printing from Mac OS
Printing from Mac OS
Print from the application menu after registering the printer.
•
We recommend exiting unnecessary applications before printing. Running several applications while printing may
Important
interrupt the transfer of print data and affect printing quality.
Registering the printer
The printer needs to be registered in Print & Scan (identified as Printers & Scanners or Print & Fax in other versions of Mac OS X) in System Preferences before printing.
For instructions on registering the printer, see "Configuring the Printer Driver Destination ." ➔P.449
•
During this setup process, the printer will not be listed among available printers if it is off or disconnected.
Important
Printing from the application software
1
In the application software, select Print from the File menu to display the dialog box for printing conditions.
•
This dialog box includes basic printing options and enables you to choose the printer, specify the range of
Note
pages, number of copies, and so on.
Basic Printing WorkflowPrinting procedure
Select the printer in the Printer list.
2
Click Print to start printing.
3
As shown in the following illustration, you can switch
to other panes in this dialog box to complete settings
for various methods of printing, including enlarged
and reduced printing, borderless printing, and so on.
User's Guide
21
Canceling Print Jobs from the Control Panel
Canceling print jobs
Canceling print jobs
Basic Printing WorkflowCanceling print jobs
Canceling Print Jobs from the Control Panel .................................................................................................... 22
Canceling Print Jobs from Windows ................................................................................................................. 22
Canceling Print Jobs from Mac OS ................................................................................................................... 23
Canceling Print Jobs from the Control Panel
Canceling Print Jobs from the Control Panel
To cancel printing or reception of print jobs, press the Stop button on the Control Panel.
When you press the Stop button during printing, printer operation varies depending on the current status.
If you press the Stop button before printing starts
•
Pressing the Stop button before printing starts will display a confirmation message. To cancel the print job,
select Yes.
iPF770
•
If you press the Stop button during printing
Pressing the Stop button during printing will display a confirmation message. To cancel the print job immedi-
ately, select Yes.
Canceling Print Jobs from Windows
Canceling Print Jobs from Windows
In the printer window, you can cancel jobs that are being sent to the printer.
Using imagePROGRAF Status Monitor, you can cancel print jobs that have already been received by the printer
or that are currently being printed.
1
Click the printer icon in the taskbar to display the printer window.
You can proceed from the folder for configuring the printer settings in the OS you are using.
•
Note
For example, in Windows 7, open the Devices and Printers window from the start menu and doubleclick the printer icon.
User's Guide
iPF770
Canceling Print Jobs from Mac OS
Right-click the job to cancel and select Cancel.
2
3
If the job to cancel is not shown in the printer window (that is, if the print data has already been received by
the printer), double-click the taskbar icon to display imagePROGRAF Status Monitor.
On the Printer Status sheet, click Cancel Job.
4
Basic Printing WorkflowCanceling print jobs
•
The screen may differ slightly depending on the model you are using.
Note
Canceling Print Jobs from Mac OS
Canceling Print Jobs from Mac OS
In the printer window, you can cancel jobs that are being sent to the printer.
Otherwise, you can cancel jobs from imagePROGRAF Printmonitor if they have been received by the printer or are
currently being printed.
Print jobs are shown in the printer window while they are being sent from the computer. After transmission, jobs are
•
Note
1
2
not displayed even during printing.
•
Print jobs are displayed in the imagePROGRAF Printmonitor window from the moment the printer starts receiving
the print data until the moment printing is finished. They are not displayed before print data is sent to the printer,
even if the computer has started preparing the print data.
Click the printer icon in the Dock to display the printer window.
Click Pause or Pause Printer to pause printing.
User's Guide
23
Canceling Print Jobs from Mac OS
If there are no jobs to stop in the printer window (if
3
sending the print data to the printer has finished), ei-
Basic Printing WorkflowCanceling print jobs
ther click Settings, Utility, and then Open Printer
Utility, or click Utility to open the imagePROGRAF
Printmonitor.
4
Select the print job to cancel and click to delete
the print job.
iPF770
•
The screen may differ slightly depending on the model you are using.
Note
The job sent to the printer is canceled.
5
Exit imagePROGRAF Printmonitor. In the printer window, click Resume Printer.
Always follow these steps if you cancel print jobs from imagePROGRAF Printmonitor. If you do not re-
•
Important
start job processing, the next job cannot be printed.
User's Guide
iPF770
Pausing Printing
Pausing Printing
Pausing Printing
Pausing Printing
Pausing Printing
During printing, if you set Pause Print in the Control Panel menu to On, printing is stopped at that point and the
printer enters a state in which printing is paused. (See "Control Panel Display.") ➔ P.400
Printing from the job queue is not possible in this state.
To restore normal operation after this state, set Pause Print to Off.
•
In the following cases, the status is cleared even if you do not set Pause Print to Off, and printing from the job
Note
1
queue resumes.
•
When paper is advanced
•
When you execute Chg. Paper Type in the Paper Menu
During printing, on the Tab Selection screen of the Control Panel,
press ◀ or ▶ to select the Job tab ().
Basic Printing WorkflowPausing Printing
•
If the Tab Selection screen is not displayed, press the Menu button.
Note
2
Press the
The Job Menu is displayed.
3
Press ▲ or ▼ to select Pause Print, and then press the OK button.
4
Press ▲ or ▼ to select On or Off, and then press the OK button.
OK button.
User's Guide
25
iPF770
User's Guide
iPF770
User's Guide
Enhanced Printing Options
Basic Printing Workflow13
Enhanced Printing Options
Choosing Paper for Printing ................................................................ 28
Printing Photos and Office Documents ............................................... 29
Conserving roll paper ........................................................................ 121
Checking Images Before Printing ...................................................... 128
Other useful settings .......................................................................... 129
Windows Software139
Mac OS Software247
Handling and Use of Paper309
Control Panel397
Printer Parts431
Network Setting441
Print Job Management461
Adjustments for Better Print Quality479
Maintenance and Consumables495
Troubleshooting525
Error Message553
Specifications573
Appendix577
imagePROGRAF
27
Choosing a Paper for Printing
Choosing Paper for Printing
Choosing Paper for Printing
iPF770
Enhanced Printing OptionsChoosing Paper for Printing
Choosing a Paper for Printing ........................................................................................................................... 28
➔ Changing the Type of Paper ................................................................................................................ 325
Specifying Paper in the Printer Driver ................................................................................................................ 28
➔ Specifying Paper in the Printer Driver (Windows) ................................................................................. 142
➔ Specifying Paper in the Printer Driver (Mac OS) ................................................................................... 249
Choosing a Paper for Printing
Choosing a Paper for Printing
Select the appropriate media type from the printer control panel or printer driver to match the paper loaded in the
printer. The appropriate media type differs between the case of genuine Canon paper or Canon feed confirmed paper and the case of paper other than Canon feed confirmed paper. Select the media type by following the description below.
For information on how to select the media type in the printer control panel, see Changing the Type of Pa-
per
➔P.325 , and for information on how to select the media type in the printer driver, see Specifying Paper in the
Printer Driver (Windows) ➔ P.142 or Specifying Paper in the Printer Driver (Mac OS) ➔ P.249 .
•
If you use paper other than Canon feed confirmed paper, Canon provides absolutely no guarantees regarding
Important
Note
print quality or paper feed properties.
•
Genuine Canon paper and Canon feed confirmed paper are detailed in Paper Reference Guide.
•
An error message is displayed on the printer Control Panel if the media type specified in the printer driver does not
match the media type specified in the printer. Although you can print under these conditions, the printing results
may not be suitable.
Genuine Canon paper or Canon feed confirmed paper
•
For genuine Canon paper or Canon feed confirmed paper, select the settings that are optimized for that type of
paper. For more information on the settings for genuine Canon paper or Canon feed confirmed paper, see
"Displaying the Paper Reference Guide." ➔ P.313
•
Paper other than Canon feed confirmed paper
For paper other than Canon feed confirmed paper, printing can be performed easily by selecting the existing
settings provided by the printer control panel or printer driver. For details, see "Using Paper Other Than Genu-
ine Paper and feed confirmed Paper." ➔ P.312
Specifying Paper in the Printer Driver
Specifying Paper in the Printer Driver
If you replace the paper, complete the printer driver settings for the paper type and size.
For instructions on configuring paper settings in the printer driver, refer to the following topics, as appropriate for
your computer and operating system.
•
Specifying Paper in the Printer Driver (Windows) ➔ P.142
•
Specifying Paper in the Printer Driver (Mac OS) ➔ P.249
User's Guide
iPF770
Printing Photos and Images
Printing Photos and Office Documents
Printing Photos and Office Documents
Printing Photos and Images ............................................................................................................................. 29
Printing Photos and Images (Windows) ....................................................................................................... 29
Printing Photos and Images (Mac OS) ......................................................................................................... 31
Using PosterArtist to Compose Originals .......................................................................................................... 36
Printing Photos and Images
Printing Photos and Images
By selecting the following Print Target from Easy Settings of the printer driver, you can easily configure the print-
ing of illustrations and photos.
Print TargetDescription
Photo (Color)Print photographic images from digital cameras with an optimal
setting.
PosterAn optimal setting for posters. Print in vivid colors with impact
and high saturation.
Enhanced Printing OptionsPrinting Photos and Office Documents
Faithful Color ReproductionPrint with minimum color difference. Suitable for printing scan-
ner images and when print results are too vivid.
•
Depending on the Media Type setting, some Print Target options may not be available.
Important
•
You can check the settings values for each print target by clicking View Settings.
Note
•
You can also fine-tune these values as needed. (Advanced Settings)
For details on Advanced Settings, see "Giving Priority to Particular Graphic Elements and Colors for Print-
ing." ➔P.52
For instructions on printing photos and images, refer to the following topics, as appropriate for your computer and
operating system.
•
Printing Photos and Images (Windows) ➔ P.29
•
Printing Photos and Images (Mac OS) ➔ P.31
Printing Photos and Images (Windows)
Printing Photos and Images (Windows)
This topic describes how to print photos based on the following example.
•
Document: Photo image from a digital camera
•
Page size: 10×12 inches (254.0×304.8 mm)
•
Paper: Roll
•
Paper type: Canon Premium Glossy Paper 2 280
•
Roll paper width: 10 inches (254.0 mm)
29
1
Choose Print in the application menu.
2
Select the printer in the dialog box, and then display the printer driver dialog box. (See "Accessing the Print-
er Driver Dialog Box from Applications .") ➔ P.146
User's Guide
Printing Photos and Images (Windows)
Make sure the Main sheet is displayed.
3
Enhanced Printing OptionsPrinting Photos and Office Documents
4
In the AMedia Type list, select the type of paper that is loaded. In this case, click Canon Premium Glos-
sy Paper 2 280.
In the AMedia Type, choose the type of paper used for printing, such as Glossy Paper, Canon Coated
Paper, and so on. Make sure the paper you select is loaded in the printer.
•
The paper type setting in the printer driver and related software (as well as on the Control Panel ) is upda-
Note
ted when you install the Media Configuration Tool from the User Software CD-ROM or if you change paper information by using the Media Configuration Tool. For details, see "Media Configuration Tool." ➔P.351
iPF770
5
After confirming that DEasy Settings is selected, click Photo (Color) in the E Print Target list.
You can check the settings values selected in the E Print Target list by clicking G View Settings.
•
Note
Click the Page Setup tab to display the Page Setup
6
sheet.
7
In the APage Size list, click the size of the original as specified in the application. In this case, click
10"x12".
8
Select and click a roll paper in the LPaper Source list.
9
Select the width of the loaded roll in the MRoll Paper Width list—in this case, 10-in. Roll (254.0mm).
10
Specify additional printing conditions.
For details on available printing conditions, see "Printer Driver Settings ." ➔ P.140
User's Guide
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