Control Panel437
Printer Parts475
Network Setting485
Print Job Management505
Adjustments for Better Print Quality525
Maintenance and Consumables541
Troubleshooting575
Error Message607
Specifications629
Appendix635
ver1.10 2015-04-07
ENG
Contents
Basic Printing Workflow
Basic Printing Workflow15
Printing procedure16
Printing Options Using Rolls and Sheets .................................................................................................................. 16
Turning the Printer On and Off .................................................................................................................................. 17
Loading and Printing on Rolls ................................................................................................................................... 19
Loading and Printing on Sheets ............................................................................................................................... 21
Printing in Windows ................................................................................................................................................. 22
Printing from Mac OS ............................................................................................................................................... 23
Canceling print jobs25
Canceling Print Jobs from the Control Panel ............................................................................................................ 25
Canceling Print Jobs from Windows ......................................................................................................................... 26
Canceling Print Jobs from Mac OS .......................................................................................................................... 26
Choosing a Paper for Printing .................................................................................................................................. 30
Specifying Paper in the Printer Driver ....................................................................................................................... 30
Printing Photos and Office Documents31
Printing Photos and Images ..................................................................................................................................... 31
Printing Photos and Images (Windows) .............................................................................................................. 31
Printing Photos and Images (Mac OS) ................................................................................................................ 33
Using PosterArtist to Compose Originals .................................................................................................................. 39
Printing Line Drawings and Text ............................................................................................................................... 41
Printing Line Drawings and Text (Windows) ........................................................................................................ 42
Printing Line Drawings and Text (Mac OS) .......................................................................................................... 43
Printing from AutoCAD ............................................................................................................................................. 45
Specifying Colors and Printing CAD Drawings .......................................................................................................... 46
Specifying Colors and Printing CAD Drawings (Windows) ................................................................................... 47
Adjusting the Color in the Printer Driver .................................................................................................................... 49
Fine-Tuning Colors of Photos and Images (Windows) ......................................................................................... 51
Fine-Tuning Colors of Photos and Images (Mac OS) ........................................................................................... 53
Giving Priority to Particular Graphic Elements and Colors for Printing ....................................................................... 56
Choosing the Document Type and Printing Conditions (Windows) ...................................................................... 58
Choosing the Document Type and Printing Conditions (Mac OS) ........................................................................ 60
Printing enlargements or reductions63
Resizing Originals to Match the Paper Size .............................................................................................................. 63
Resizing Originals to Match the Paper Size (Windows) ........................................................................................ 63
Resizing Originals to Fit the Roll Width ..................................................................................................................... 65
Enhanced Printing Options
Resizing Originals to Fit the Roll Width (Windows) .............................................................................................. 65
Resizing Originals to Fit the Roll Width (Mac OS) ................................................................................................ 67
Resizing Originals by Entering a Scaling Value .......................................................................................................... 69
Resizing Originals by Entering a Scaling Value (Windows) ................................................................................... 70
Resizing Originals by Entering a Scaling Value (Mac OS) ..................................................................................... 71
Printing at full size75
Printing on Oversize Paper ....................................................................................................................................... 75
Printing at Full Size (Windows) ............................................................................................................................ 76
Printing at Full Size (Mac OS) .............................................................................................................................. 77
Borderless Printing at Actual Size ............................................................................................................................. 79
Borderless Printing at Actual Size (Windows) ...................................................................................................... 80
Borderless Printing at Actual Size (Mac OS) ........................................................................................................ 82
Borderless Printing86
Borderless Printing on Paper of Equivalent Size ....................................................................................................... 86
Borderless Printing by Resizing Originals to Match the Paper Size (Windows) ..................................................... 87
Borderless Printing by Resizing Originals to Fit the Roll Width .................................................................................. 89
Borderless Printing by Resizing Originals to Fit the Roll Width (Windows) ............................................................ 90
Borderless Printing by Resizing Originals to Fit the Roll Width (Mac OS) ............................................................. 92
Printing banners or at other non-standard sizes96
Printing Vertical or Horizontal Banners (Large-Format Printing) ................................................................................. 96
Printing Vertical or Horizontal Banners (Large-Format Printing; Windows) ........................................................... 97
Printing Vertical or Horizontal Banners (Large-Format Printing; Mac OS) ........................................................... 100
Printing on Non-Standard Paper Sizes ................................................................................................................... 103
Printing on Non-Standard Paper Sizes (Windows) ............................................................................................ 103
Printing on Non-Standard Paper Sizes (Mac OS) .............................................................................................. 106
Tiling and multiple pages per sheet109
Printing Multiple Originals Next to Each Other ......................................................................................................... 109
Printing Multiple Originals Next to Each Other (Windows) .................................................................................. 110
Printing Multiple Originals Next to Each Other (Mac OS) .................................................................................... 112
Printing Multiple Pages Per Sheet ........................................................................................................................... 117
Printing Multiple Pages Per Sheet (Windows) .................................................................................................... 117
Printing Multiple Pages Per Sheet (Mac OS) ...................................................................................................... 119
Printing Posters in Sections .................................................................................................................................... 121
Printing Large Posters (Windows) ..................................................................................................................... 122
Centering originals124
Printing Originals Centered on Rolls ....................................................................................................................... 124
Printing Originals Centered on Rolls (Windows) ................................................................................................. 124
Printing Originals Centered on Rolls (Mac OS) .................................................................................................. 126
Printing Originals Centered on Sheets .................................................................................................................... 128
Printing Originals Centered on Sheets (Windows) ............................................................................................. 128
Printing Originals Centered on Sheets (Mac OS) ............................................................................................... 130
Conserving roll paper133
Conserving Roll Paper by Rotating Originals 90 Degrees ........................................................................................ 133
Conserving Roll Paper by Rotating Originals 90 Degrees (Windows) ................................................................. 133
Conserving Roll Paper by Rotating Originals 90 Degrees (Mac OS) ................................................................... 134
Conserving Roll Paper by Printing Originals Without Top and Bottom Margins ........................................................ 137
Conserving Roll Paper by Printing Originals Without Top and Bottom Margins (Windows) ................................. 137
Conserving Roll Paper by Printing Originals Without Top and Bottom Margins (Mac OS) ................................... 139
3
Checking Images Before Printing142
Checking the Layout in a Preview Before Printing ................................................................................................... 142
Enhanced Printing Options
Other useful settings143
Printing With Watermarks ....................................................................................................................................... 143
Printing with Watermarks—COPY, FILE COPY, and so on (Windows) ............................................................... 144
Making the Original Orientation Match the Paper Orientation .................................................................................. 146
Making the Original Orientation Match the Paper Orientation (Windows) ........................................................... 146
Making the Original Orientation Match the Paper Orientation (Mac OS) ............................................................. 147
Using Favorites ...................................................................................................................................................... 149
Cutting Roll Paper After Printing ............................................................................................................................. 150
Cutting Roll Paper After Printing (Windows) ...................................................................................................... 150
Cutting Roll Paper After Printing (Mac OS) ........................................................................................................ 151
Specifying Paper in the Printer Driver ..................................................................................................................... 158
Checking the Layout in a Preview Before Printing .................................................................................................. 160
Using Favorites ..................................................................................................................................................... 161
Accessing the Printer Driver Dialog Box from Applications ..................................................................................... 162
Accessing the Printer Driver Dialog Box from the Operating System Menu ............................................................ 163
Main Sheet ............................................................................................................................................................ 165
Paper Information on Printer Dialog Box .......................................................................................................... 168
Paper Detailed Settings Dialog Box ................................................................................................................. 168
View Settings Dialog Box for the Printing Application ....................................................................................... 170
Color Adjustment Sheet: Color ........................................................................................................................ 171
Object Adjustment Dialog box: Color ................................................................................................................ 172
Support Sheet ....................................................................................................................................................... 185
The Features of Preview ......................................................................................................................................... 188
Preview Main Window ............................................................................................................................................ 189
Dialog Area ............................................................................................................................................................ 192
Enlarge/Reduce the screen display ........................................................................................................................ 193
Moving a Page ....................................................................................................................................................... 193
Using the ruler ........................................................................................................................................................ 194
Priority setting for rotating 90 degrees .................................................................................................................... 194
Printing with Selecting the Layout ........................................................................................................................... 196
Print on the Center ................................................................................................................................................. 198
Not Print Spaces at the Top/Bottom ....................................................................................................................... 199
Free Layout200
The Features of Free Layout ................................................................................................................................... 200
Format Dialog Box ................................................................................................................................................. 207
Laying out a Multiple-File Document on One Page ................................................................................................. 209
Laying out a Document Created with Multiple Application Programs on One Page ................................................. 211
Selecting an Object ................................................................................................................................................ 214
Changing the Object Size ....................................................................................................................................... 214
Moving an Object ................................................................................................................................................... 215
Rotating an Object ................................................................................................................................................. 215
Laying out Objects Automatically ............................................................................................................................ 216
Changing the Object Overlapping Order ................................................................................................................. 218
Pasting a Copied or Cut Object .............................................................................................................................. 219
Prints using Folded Duplex ..................................................................................................................................... 223
Color imageRUNNER Enlargement Copy224
The Features of Color imageRUNNER Enlargement Copy ...................................................................................... 224
Starting Color imageRUNNER Enlargement Copy .................................................................................................. 224
Color imageRUNNER Enlargement Copy Dialog Box ............................................................................................. 225
Hot Folder .............................................................................................................................................................. 226
Creating a New Hot Folder ..................................................................................................................................... 227
Specifying an Existing Shared Folder as a Hot Folder ............................................................................................. 229
Setting the Print Parameters ................................................................................................................................... 232
Printing Enlargements of Scanned Originals from a Color imageRUNNER .............................................................. 232
Print Plug-In for Office234
Print Plug-In for Officefeatures ................................................................................................................................ 234
Steps to install ....................................................................................................................................................... 235
Steps to uninstall .................................................................................................................................................... 237
When Print Plug-In for Office is not displayed ......................................................................................................... 238
To start from Microsoft Word .................................................................................................................................. 241
Print Matching Roll Width(Word) ............................................................................................................................. 243
To start from Microsoft PowerPoint ......................................................................................................................... 253
Print Matching Roll Width(PowerPoint) ................................................................................................................... 255
To start from Microsoft Excel .................................................................................................................................. 265
Configuring Special Settings ................................................................................................................................... 273
Specifying Paper in the Printer Driver ..................................................................................................................... 277
Checking the Layout in a Preview Before Printing .................................................................................................. 279
Using Favorites ..................................................................................................................................................... 280
Accessing the Printer Driver Dialog Box from Applications ..................................................................................... 280
Main Pane ............................................................................................................................................................. 281
Paper Detailed Settings Dialog Box ................................................................................................................. 284
View set. Dialog Box for the Printing Application .............................................................................................. 286
Color Settings Pane: Color .............................................................................................................................. 289
Object Adjustment dialog box: Color ................................................................................................................ 290
Color Settings Pane: Monochrome .................................................................................................................. 290
The Features of Preview ......................................................................................................................................... 294
Preview Main Window ............................................................................................................................................ 296
Paper Settings Panel .............................................................................................................................................. 298
Color Settings Panel ............................................................................................................................................... 304
Color Adjustment .............................................................................................................................................. 305
Go to Page Dialog Box ........................................................................................................................................... 312
Print with No Borders ............................................................................................................................................. 312
Print on the Center ................................................................................................................................................. 313
Not Print Spaces at the Top/Bottom ....................................................................................................................... 313
Display with Fitting to the Width of the Paper ......................................................................................................... 314
Display with All ....................................................................................................................................................... 315
Display with Actual Size .......................................................................................................................................... 315
Moving a Page ....................................................................................................................................................... 316
Free Layout317
The Features of Free Layout ................................................................................................................................... 317
Free Layout Main Window ...................................................................................................................................... 319
Paper Settings Panel .............................................................................................................................................. 321
Color Settings Panel ............................................................................................................................................... 325
Color Adjustment .............................................................................................................................................. 326
Format Dialog Box ................................................................................................................................................. 335
Laying out a Multiple-File Document on One Page ................................................................................................. 335
Laying out a Document Created with Multiple Application Programs on One Page ................................................. 336
Selecting an Object ................................................................................................................................................ 336
Changing the Object Size ....................................................................................................................................... 337
Moving an Object ................................................................................................................................................... 337
Rotating an Object ................................................................................................................................................. 338
Laying out Objects Automatically ............................................................................................................................ 338
Changing the Object Overlapping Order ................................................................................................................. 340
Pasting a Copied or Cut Object .............................................................................................................................. 341
Handling and Use of Paper343
Paper344
Types of Paper ....................................................................................................................................................... 344
Paper Sizes ............................................................................................................................................................ 344
Using Paper Other Than Genuine Paper and feed confirmed Paper ....................................................................... 346
Printing on Paper Other Than Genuine Paper and feed confirmed Paper Using Existing Settings
Displaying the Paper Reference Guide ................................................................................................................... 347
Updating paper information .................................................................................................................................... 350
........................................ 346
Handling rolls354
Attaching the Roll Holder to Rolls ........................................................................................................................... 354
Loading Rolls in the Printer ..................................................................................................................................... 357
Changing the Type of Paper ................................................................................................................................... 360
Specifying the Paper Length .................................................................................................................................. 361
Removing the Roll from the Printer ......................................................................................................................... 362
Removing the Roll Holder from Rolls ...................................................................................................................... 364
Feeding Roll Paper Manually .................................................................................................................................. 366
Keeping Track of the Amount of Roll Paper Left ..................................................................................................... 366
Specifying the Ink Drying Time for Rolls .................................................................................................................. 367
Specifying the Cutting Method for Rolls .................................................................................................................. 369
Cutting the Leading Edge of Roll Paper Automatically ............................................................................................ 372
Reducing Dust from Cutting Rolls ........................................................................................................................... 374
Handling sheets375
Loading Sheets in the Printer ................................................................................................................................. 375
Printing From a Desired Starting Point .................................................................................................................... 377
Using the Output Stacker ....................................................................................................................................... 382
Media Configuration Tool (Windows)387
The Features of Media Configuration Tool ............................................................................................................... 387
Updating Media Information After Installation .......................................................................................................... 389
Media Configuration Tool Main Window .................................................................................................................. 394
Editing Media Type Information for Genuine Paper and Feed Confirmed Paper ....................................................... 395
Adding Media Types ......................................................................................................................................... 396
Changing Media Names ................................................................................................................................... 400
Deleting Media Types You Have Added ............................................................................................................. 403
Switching Media Types Display Show/Hide ....................................................................................................... 404
Changing the Display Order of Media Types ...................................................................................................... 406
7
Handling and Use of Paper
Applying a Saved Media Information File on Another Computer ........................................................................ 408
Checking the update .............................................................................................................................................. 410
Media Configuration Tool (Mac OS)411
The Features of Media Configuration Tool ............................................................................................................... 411
Procedures for Installing ......................................................................................................................................... 412
Updating Media Information After Installation .......................................................................................................... 413
Media Configuration Tool Main Window .................................................................................................................. 418
Editing Media Type Information for Genuine Paper and Feed Confirmed Paper ....................................................... 420
Adding Media Types ......................................................................................................................................... 421
Changing Media Names ................................................................................................................................... 426
Deleting Media Types You Have Added ............................................................................................................. 428
Switching Media Types Display Show/Hide ....................................................................................................... 430
Changing the Display Order of Media Types ...................................................................................................... 432
Applying a Saved Media Information File on Another Computer ........................................................................ 434
Checking the update .............................................................................................................................................. 436
Control Panel
Control Panel437
Operations and Display Screen438
Control Panel ......................................................................................................................................................... 438
Control Panel Display ............................................................................................................................................. 440
How to View Instructions with Navigate .................................................................................................................. 445
Checking Instructions During Printer Operations .................................................................................................... 446
Printer Menu448
Printer Menu Operations ........................................................................................................................................ 448
Menu Operations ................................................................................................................................................... 449
Menu Structure ...................................................................................................................................................... 452
Menu Settings ........................................................................................................................................................ 458
Status Print ............................................................................................................................................................ 468
Front ...................................................................................................................................................................... 476
Side ....................................................................................................................................................................... 478
Top Cover (Inside) .................................................................................................................................................. 479
Roll Cover (Inside) .................................................................................................................................................. 480
Ink Tank Cover (Inside) ........................................................................................................................................... 481
Optional accessories482
Roll Holder Set ....................................................................................................................................................... 482
Stand ..................................................................................................................................................................... 483
Using RemoteUI ..................................................................................................................................................... 488
Initial Settings490
Configuring the IP Address on the Printer ............................................................................................................... 490
Network Setting
Configuring the IP Address Using the Printer Control Panel .............................................................................. 490
Configuring the IP Address Using ARP and PING Commands .......................................................................... 491
Configuring the Printer Driver Destination (Windows) .............................................................................................. 493
Configuring the Printer Driver Destination (Mac OS) ................................................................................................ 494
Configuring the Printer's TCP/IP Network Settings With RemoteUI ......................................................................... 494
Mac OS Settings498
Configuring the Destination in TCP/IP Networks .................................................................................................... 498
Configuring the Destination for Bonjour Network ................................................................................................... 498
Other Settings499
Specifying Printer-Related Information .................................................................................................................... 499
Configuring the Communication Mode Manually ..................................................................................................... 500
Email Notification When Printing is Finished or Errors Occur ................................................................................... 501
Initializing the Network Settings .............................................................................................................................. 501
Launching the Accounting Manager ....................................................................................................................... 510
Accounting Manager Main Window ........................................................................................................................ 511
Job List Area .............................................................................................................................................. 513
Configuring Unit Costs in Accounting Manager ...................................................................................................... 515
Setting the Unit Cost for Ink .............................................................................................................................. 516
Setting the Unit Cost for Paper ......................................................................................................................... 517
Setting the Unit Cost for Items Other Than Ink and Paper ................................................................................. 518
Configuring Units and Display Settings in Accounting Manager .............................................................................. 519
Automatically Acquiring Print Job Logs at Regular Intervals .................................................................................... 520
Switching Between Displaying Jobs on Printer and Regularly Acquired Jobs .......................................................... 520
Exporting Print Job Data as a CSV File ................................................................................................................... 521
Displaying Job Properties or Period Properties ....................................................................................................... 521
Showing, Saving and Loading Selected Unit Cost Data .......................................................................................... 522
Showing the Total Amount of Ink and Paper Consumed ......................................................................................... 522
9
Adjustments for Better Print Quality
Adjustments for Better Print Quality525
Adjusting the Printhead526
Adjusting the Printhead .......................................................................................................................................... 526
Automatic Adjustment to Straighten Lines and Colors ...................................................................................... 526
Manual Adjustment to Straighten Lines and Colors ........................................................................................... 527
Adjusting Line Misalignment ................................................................................................................................... 529
Troubleshooting Paper Abrasion and Blurry Images ................................................................................................ 532
Adjusting the feed amount533
Adjusting the Feed Amount .................................................................................................................................... 533
Selecting a Feed Amount Adjustment Method .................................................................................................. 533
Fine-Tuning the Paper Feed Amount ................................................................................................................. 537
Adjusting Line Length ....................................................................................................................................... 538
Adjusting the Vacuum Strength .............................................................................................................................. 539
Checking Ink Tank Levels ....................................................................................................................................... 547
When to Replace Ink Tanks .................................................................................................................................... 547
Checking for Nozzle Clogging ................................................................................................................................ 549
Cleaning the Printhead ........................................................................................................................................... 550
Replacing the Printhead ......................................................................................................................................... 551
Replacing the Maintenance Cartridge ..................................................................................................................... 557
Checking the Remaining Maintenance Cartridge Capacity ...................................................................................... 561
When to Replace the Maintenance Cartridge ......................................................................................................... 561
Cleaning the Printer563
Cleaning the Printer Exterior ................................................................................................................................... 563
Cleaning Inside the Top Cover ................................................................................................................................ 563
Other Maintenance567
Preparing to Transfer the Printer ............................................................................................................................. 567
Reinstalling the Printer ............................................................................................................................................ 570
Updating the Firmware ........................................................................................................................................... 574
Clearing Jammed Roll Paper .................................................................................................................................. 577
Clearing a Jammed Sheet ...................................................................................................................................... 580
Clearing Jammed Paper (Paper Feed Slot) ............................................................................................................. 583
Roll paper cannot be inserted into the Paper Feed Slot .......................................................................................... 585
Paper is not cut neatly ............................................................................................................................................ 585
Paper is not cut ...................................................................................................................................................... 585
Depression on the leading edge is left .................................................................................................................... 586
The size of clear film cannot be detected ............................................................................................................... 586
Roll Paper is Continuously Ejected ......................................................................................................................... 586
Printing does not start587
The Data lamp on the Control Panel does not light up ............................................................................................ 587
The printer does not respond even if print jobs are sent ......................................................................................... 587
Ink Filling.. is displayed ........................................................................................................................................... 587
The display screen indicates Agitating .................................................................................................................... 588
The printer stops during a print job589
An error message is shown on the Display Screen ................................................................................................. 589
The printer ejects blank, unprinted paper ............................................................................................................... 589
Problems with the printing quality590
Printing is faint ........................................................................................................................................................ 590
Paper rubs against the Printhead ........................................................................................................................... 591
The edges of the paper are dirty ............................................................................................................................. 591
The surface of the paper is dirty ............................................................................................................................. 592
The back side of the paper is dirty .......................................................................................................................... 592
Printed colors are inaccurate .................................................................................................................................. 593
Banding in different colors occurs .......................................................................................................................... 593
Colors in printed images are uneven ....................................................................................................................... 594
Image edges are blurred or white banding occurs .................................................................................................. 594
The contrast becomes uneven during printing ........................................................................................................ 595
The length of printed images is inaccurate in the feeding direction .......................................................................... 595
Images are printed crooked .................................................................................................................................... 595
Documents are printed in monochrome ................................................................................................................. 595
Line thickness is not uniform .................................................................................................................................. 596
Lines are misaligned ............................................................................................................................................... 596
Cannot print over a network597
Cannot connect the printer to the network ............................................................................................................. 597
Cannot print over a TCP/IP network ....................................................................................................................... 597
Cannot print over a Bonjour network ...................................................................................................................... 597
Installation problems598
The computer does not recognize the printer ......................................................................................................... 598
With HP-GL/2, printing is misaligned ...................................................................................................................... 600
Lines or images are missing in printed HP-GL/2 jobs. ............................................................................................ 600
Lines are printed too thick or thin in HP-GL/2 print jobs ......................................................................................... 600
HP-GL/2 jobs are printed in monochrome (or color) ............................................................................................... 600
Printed colors of lines are inaccurate during HP-GL/2 printing ................................................................................ 601
HP-GL/2 jobs are printed 6 mm larger than specified ............................................................................................. 601
HP-GL/2 jobs are printed at maximum size, even if a standard size is specified ...................................................... 601
HP-GL/2 printing takes a long time ........................................................................................................................ 601
Replotting with HP-GL/2 jobs is not possible. ........................................................................................................ 601
The printer stops when printing a HP-GL/2 job (the carriage stops moving) ............................................................ 601
Other problems602
The printer does not go on ..................................................................................................................................... 602
If the Printer Makes a Strange Sound ..................................................................................................................... 602
Messages advising to check the maintenance cartridge are not cleared ................................................................. 602
The printer consumes a lot of ink ........................................................................................................................... 603
Paper mismatch ..................................................................................................................................................... 610
The paper is too small. ........................................................................................................................................... 611
The paper is too small. ........................................................................................................................................... 611
Paper size not detected. ........................................................................................................................................ 612
Insufficient paper for job ......................................................................................................................................... 613
This paper cannot be used. .................................................................................................................................... 613
Roll printing is selected. .......................................................................................................................................... 613
Roll printing is selected, but sheets are loaded. ...................................................................................................... 614
The roll is empty. .................................................................................................................................................... 614
Sheet printing is selected. ...................................................................................................................................... 614
Regular printing is selected, but a roll is loaded. ..................................................................................................... 615
Paper jam .............................................................................................................................................................. 615
Paper is crooked. ................................................................................................................................................... 615
Paper not aligned with right guide. ......................................................................................................................... 616
Leading edge detection error. ................................................................................................................................. 616
Paper cutting failed. ............................................................................................................................................... 616
End of paper feed. ................................................................................................................................................. 617
Rel lever is in wrong position. ................................................................................................................................. 617
Borderless printng not possible. ............................................................................................................................. 617
Paper position not suitable for borderless printing. ................................................................................................. 618
Roll paper is not securely in contact with roll holder. ............................................................................................... 618
No ink left. .............................................................................................................................................................. 619
Remaining level of the ink cannot be correctly detected. Check ink tank. ............................................................... 619
Cannot detect ink level correctly. Close tank cover. ................................................................................................ 619
Close Ink Tank Cover ............................................................................................................................................. 620
Ink tank is empty. ................................................................................................................................................... 620
Not much ink is left. ............................................................................................................................................... 620
No ink tank loaded. ................................................................................................................................................ 620
Check if ink tank is set, and its color and direction. ................................................................................................ 620
The following ink tanks cannot be recognized. ....................................................................................................... 620
Do not pull out ink tank. ......................................................................................................................................... 620
Messages regarding printing or adjustment621
Cannot adjust paper feed. ...................................................................................................................................... 621
Maint. cart. The level is low .................................................................................................................................... 624
No Maintenance Cartridge capacity. ....................................................................................................................... 624
This type of paper is not compatible with HP-GL/2. ............................................................................................... 625
GL2: Wxxxx The memory is full. (xxxx is 0501, 0903, or 0904) ............................................................................... 625
GL2: W0502 The parameter is out of range. .......................................................................................................... 625
GL2: W0504 This command is not supported. ....................................................................................................... 625
Other Messages626
GARO Wxxxx (x represents a number) ................................................................................................................... 626
ERROR Exxx-xxxx (x represents a letter or number) ............................................................................................... 626
Hardware error. xxxxxxxx-xxxx (x represents a letter or number) ............................................................................. 626
Top cover is open. .................................................................................................................................................. 627
Prepare for parts replacement. ............................................................................................................................... 627
Parts replacement time has passed. ...................................................................................................................... 627
Print Area ............................................................................................................................................................... 632
Manuals for this printer ........................................................................................................................................... 640
About This User Manual ......................................................................................................................................... 640
Printing Options Using Rolls and Sheets ................................................................................................................. 16
Turning the Printer On and Off ................................................................................................................................ 17
Loading and Printing on Rolls ................................................................................................................................. 19
Loading and Printing on Sheets .............................................................................................................................. 21
➔ Specifying Paper in the Printer Driver (Windows) .................................................................................. 158
➔ Specifying Paper in the Printer Driver (Mac OS) .................................................................................... 277
Printing in Windows ................................................................................................................................................22
Printing from Mac OS ............................................................................................................................................. 23
Printing Options Using Rolls and Sheets
Printing Options Using Rolls and Sheets
The printer supports both rolls and sheets.
This section introduces the main features of each, as well as the main printing methods available. Select rolls or sheets
to suit your particular printing application.
•
For information on the types of paper the printer supports, see "Types of Paper." ➔ P.344
Note
•
A variety of other ways to print are available besides those introduced here. For details, see "Enhanced Printing Op-
tions." ➔P.29
iPF670
Roll printing
Media in spooled rolls is generally called Roll Media. Rolls are loaded on the Roll Holder, which are in turn loaded in
the printer.
Rolls can be used to print large photos or create posters or banners that cannot be printed on regular sheets.
•
Large-format printing
Easily print vertical or horizontal banners from familiar applications such as Microsoft Office applications.
(See "Printing Vertical or Horizontal Banners (Large-Format Printing).") ➔P.96
•
Borderless printing
Print without a margin (border) around posters or photos.
(See "Borderless Printing on Paper of Equivalent Size.") ➔ P.86
(See "Borderless Printing by Resizing Originals to Fit the Roll Width.") ➔ P.89
(See "Borderless Printing at Actual Size.") ➔ P.79
•
Banner printing
You can print multiple pages as a single continuous image, without margins between pages.
(See "Printing Multiple Pages Continuously.") ➔ P.113
•
90-degree rotation before printing
Originals in portrait orientation are rotated 90 degrees when possible to use paper more efficiently.
(See "Conserving Roll Paper by Rotating Originals 90 Degrees.") ➔ P.133
•
Enlarged/reduced printing
You can freely adjust the size of originals by enlarging or reducing originals before printing.
(See "Resizing Originals to Match the Paper Size.") ➔ P.63
(See "Resizing Originals to Fit the Roll Width.") ➔ P.65
(See "Resizing Originals by Entering a Scaling Value.") ➔P.69
•
Free Layout (Windows) and imagePROGRAF Free Layout (Mac OS)
Print multiple documents from multiple applications (such as word-processing programs, spreadsheet programs,
and so on) next to each other.
(See "Printing Multiple Originals Next to Each Other.") ➔ P.109
User's Guide
iPF670
Turning the Printer On and Off
Sheet printing
Sheets refer to individual sheets of paper.
Insert the sheet between the Platen and the Paper Retainer.
•
Enlarged/reduced printing
You can freely adjust the size of originals by enlarging or reducing originals before printing.
(See "Resizing Originals to Match the Paper Size.") ➔ P.63
(See "Resizing Originals by Entering a Scaling Value.") ➔P.69
•
Free Layout (Windows) and imagePROGRAF Free Layout (Mac OS)
Print multiple documents from multiple applications (such as word-processing programs, spreadsheet programs,
and so on) next to each other.
(See "Printing Multiple Originals Next to Each Other.") ➔ P.109
Turning the Printer On and Off
Turning the Printer On and Off
Turning the printer on
Press the Power button to turn on the printer.
1
The printer will now start up.
After the Display Screen shows the Canon logo, "Starting up...Please wait." is displayed.
Basic Printing WorkflowPrinting procedure
The Power Lamp is lit when the printer finishes starting up, and the
2
printer is now in Standby.
The printer will not go into Standby in the following situations. Take
the appropriate action.
•
The Top Cover is open
Close the Top Cover.
•
The Ink Tank Cover is open
Close the Ink Tank Cover.
•
The Printhead is not installed
see "Replacing the Printhead." ➔ P.551
User's Guide
17
Turning the Printer On and Off
•
An Ink Tank is not installed
Basic Printing WorkflowPrinting procedure
see "Replacing Ink Tanks." ➔P.542
•
If "ERROR" is shown on the Display Screen
see "Error Messages." ➔ P.608
•
The Power Lamp and Message Lamp are not lit (even once), and nothing appears on the Display
Screen
Make sure the printer is plugged in correctly. Check the connection at the plug and electrical outlet.
•
No paper is loaded
Load paper. (See "Loading and Printing on Rolls.") ➔P.19 (See "Loading and Printing on
Sheets.") ➔ P.21
Turning the printer off
•
Never disconnect the printer's power supply or unplug it during a print job. This may damage the printer.
Important
Make sure no print jobs are in progress.
1
If the Message Lamp is flashing, check the message on the Display
Screen and take action as necessary. (See "Error Messag-
es.") ➔ P.608
iPF670
If the Data Lamp is flashing, the printer is receiving a print job. Turn
off the printer only after printing is finished.
Hold down the Power button for more than a second.
2
After "Shut Down.. Please Wait.." is shown on the Display Screen,
the printer shuts off.
User's Guide
iPF670
Loading and Printing on Rolls
Loading and Printing on Rolls
Loading and Printing on Rolls
These are the basic steps for loading and printing on rolls.
Follow these steps to load and print on rolls.
•
For details on supported sizes and types of rolls, see Paper Sizes or the Paper Reference Guide. (See "Paper
Note
1
2
Sizes.") ➔P.344 (See "Types of Paper.") ➔ P.344
•
If you prefer to wait for the ink to dry after printing and simply eject the document, you can deactivate automatic cutting
and cut the paper manually. (See "Specifying the Cutting Method for Rolls.") ➔P.369
Turn the printer on. (See "Turning the Printer On and Off.") ➔P.17
Load the roll on the Roll Holder. (See "Attaching the Roll
Holder to Rolls.") ➔ P.354
Basic Printing WorkflowPrinting procedure
User's Guide
19
Loading and Printing on Rolls
Load the roll in the printer. (See "Loading Rolls in the
3
Basic Printing WorkflowPrinting procedure
Printer.") ➔ P.357
iPF670
Select the type of paper. (See "Changing the Type of Paper.") ➔ P.360
4
•
If no barcode has been printed on the roll and you have set ManageRemainRoll to On, specify the roll length
Note
5
Complete settings in the printer driver for the type of paper and other details.
•
Specifying Paper in the Printer Driver (Windows) ➔ P.158
•
Specifying Paper in the Printer Driver (Mac OS) ➔ P.277
User's Guide
after the type of paper. (See "Specifying the Paper Length.") ➔ P.361
iPF670
Loading and Printing on Sheets
6
Send the print job.
•
Printing in Windows ➔ P.22
•
Printing from Mac OS ➔ P.23
The printer now starts printing the print job.
Basic Printing WorkflowPrinting procedure
Loading and Printing on Sheets
Loading and Printing on Sheets
These are the basic steps for loading sheets and then printing.
Follow the steps below to load and print on sheets.
•
For details on supported types and sizes of paper, see Paper Sizes or the Paper Reference Guide. (See "Paper
Note
1
2
Sizes.") ➔P.344 (See "Types of Paper.") ➔ P.344
Turn the printer on. (See "Turning the Printer On and Off.") ➔P.17
Complete settings in the printer driver for the type of paper and other details.
•
Specifying Paper in the Printer Driver (Windows) ➔ P.158
•
Specifying Paper in the Printer Driver (Mac OS) ➔ P.277
User's Guide
21
Printing in Windows
Basic Printing WorkflowPrinting procedure
3
Send the print job.
•
Printing in Windows ➔ P.22
•
Printing from Mac OS ➔ P.23
Load the sheet. (See "Loading Sheets in the Print-
4
er.") ➔ P.375
iPF670
The printer now starts printing the print job.
Printing in Windows
Printing in Windows
Print from the application menu.
•
We recommend exiting unnecessary applications before printing. Running several applications while printing may in-
Important
User's Guide
terrupt the transfer of print data and affect printing quality.
iPF670
Printing from Mac OS
1
In the source application, select Print from the File menu to display the dialog box for printing conditions.
2
After confirming that the printer is selected in the dialog box, click Print or OK to start printing.
The appearance of the dialog box varies depending on
•
Note
Settings for many printing methods (including enlarged or reduced printing, borderless printing, and so on) are displayed in the printer driver dialog box. There are two ways to access the printer driver dialog box, as follows.
•
From the application
(See "Accessing the Printer Driver Dialog Box from Applications .") ➔ P.162
•
From the operating system menu
(See "Accessing the Printer Driver Dialog Box from the Operating System Menu .") ➔ P.163
the software application. In most cases, the dialog box
includes basic printing options and enables you to
choose the printer, specify the range of pages, number
of copies, and so on.
Example: Print dialog box displayed by the application
•
If another printer is selected, select the printer you want to use under Select Printer or in the dialog box displayed after clicking Printer.
Basic Printing WorkflowPrinting procedure
Printing from Mac OS
Printing from Mac OS
Print from the application menu after registering the printer.
•
We recommend exiting unnecessary applications before printing. Running several applications while printing may in-
Important
terrupt the transfer of print data and affect printing quality.
Registering the printer
The printer needs to be registered in Print & Scan (identified as Printers & Scanners or Print & Fax in other versions
of Mac OS X) in System Preferences before printing.
For instructions on registering the printer, see "Configuring the Printer Driver Destination ." ➔P.494
•
During this setup process, the printer will not be listed among available printers if it is off or disconnected.
Important
Printing from the application software
1
In the application software, select Print from the File menu to display the dialog box for printing conditions.
•
This dialog box includes basic printing options and enables you to choose the printer, specify the range of
Note
pages, number of copies, and so on.
23
User's Guide
Printing from Mac OS
Select the printer in the Printer list.
2
Basic Printing WorkflowPrinting procedure
Click Print to start printing.
3
As shown in the following illustration, you can switch to
other panes in this dialog box to complete settings for
various methods of printing, including enlarged and reduced printing, borderless printing, and so on.
iPF670
User's Guide
iPF670
Canceling Print Jobs from the Control Panel
Canceling print jobs
Canceling print jobs
Canceling Print Jobs from the Control Panel .......................................................................................................... 25
Canceling Print Jobs from Windows ....................................................................................................................... 26
Canceling Print Jobs from Mac OS ......................................................................................................................... 26
Canceling Print Jobs from the Control Panel
Canceling Print Jobs from the Control Panel
To cancel printing or reception of print jobs, press the Stop button on the Control Panel.
When you press the Stop button during printing, printer operation varies depending on the current status.
•
If you press the Stop button before printing startsPressing the Stop button before printing starts will display a confirmation message. To cancel the print job, select
Yes.
Basic Printing WorkflowCanceling print jobs
If you press the Stop button during printing
•
Pressing the Stop button during printing will display a confirmation message. To cancel the print job immediately,
select Yes.
25
User's Guide
Canceling Print Jobs from Windows
Canceling Print Jobs from Windows
Canceling Print Jobs from Windows
Basic Printing WorkflowCanceling print jobs
In the printer window, you can cancel jobs that are being sent to the printer.
Using imagePROGRAF Status Monitor, you can cancel print jobs that have already been received by the printer or
that are currently being printed.
1
Click the printer icon in the taskbar to display the printer window.
•
You can proceed from the folder for configuring the printer settings in the OS you are using.
Note
Right-click the job to cancel and select Cancel.
2
3
If the job to cancel is not shown in the printer window (that is, if the print data has already been received by the
printer), double-click the taskbar icon to display imagePROGRAF Status Monitor.
On the Printer Status sheet, click Cancel Job.
4
For example, in Windows 7, open the Devices and Printers window from the start menu and double-click the
printer icon.
iPF670
•
The screen may differ slightly depending on the model you are using.
Note
Canceling Print Jobs from Mac OS
Canceling Print Jobs from Mac OS
In the printer window, you can cancel jobs that are being sent to the printer.
Otherwise, you can cancel jobs from imagePROGRAF Printmonitor if they have been received by the printer or are
currently being printed.
•
Print jobs are shown in the printer window while they are being sent from the computer. After transmission, jobs are not
Note
User's Guide
displayed even during printing.
•
Print jobs are displayed in the imagePROGRAF Printmonitor window from the moment the printer starts receiving the
print data until the moment printing is finished. They are not displayed before print data is sent to the printer, even if the
computer has started preparing the print data.
iPF670
Canceling Print Jobs from Mac OS
1
Click the printer icon in the Dock to display the printer window.
Either click × for the job to cancel printing or select the
2
job to cancel printing and then click Delete to delete the
job.
If there are no jobs to stop in the printer window (if
3
sending the print data to the printer has finished), either
click Settings, Utility, and then Open Printer Utility,
or click Utility to open the imagePROGRAF Printmonitor.
Basic Printing WorkflowCanceling print jobs
4
Select the print job to cancel and click to delete
the print job.
•
The screen may differ slightly depending on the model you are using.
Note
The job sent to the printer is canceled.
5
Exit imagePROGRAF Printmonitor. In the printer window, click Resume or Resume Printer.
•
Always follow these steps if you cancel print jobs from imagePROGRAF Printmonitor. If you do not restart
Important
User's Guide
job processing, the next job cannot be printed.
27
Pausing Printing
Pausing Printing
Basic Printing WorkflowPausing Printing
Pausing Printing
Pausing Printing
Pausing Printing
During printing, if you set Pause Print in the Control Panel menu to On, printing is stopped at that point and the printer
enters a state in which printing is paused. (See "Control Panel Display.") ➔ P.440
Printing from the job queue is not possible in this state.
To restore normal operation after this state, set Pause Print to Off.
•
In the following cases, the status is cleared even if you do not set Pause Print to Off, and printing from the job queue
Note
1
resumes.
•
When paper is advanced
•
When you execute Chg. Paper Type in the Paper Menu
During printing, on the Tab Selection screen of the Control Panel, press◀ or ▶ to select the Job tab ().
iPF670
•
If the Tab Selection screen is not displayed, press the Menu button.
Note
2
Press the OK button.
The Job Menu is displayed.
3
Press ▲ or ▼ to select Pause Print, and then press the OK button.
4
Press ▲ or ▼ to select On or Off, and then press the OK button.
User's Guide
iPF670
User's Guide
Enhanced Printing Options
Basic Printing Workflow15
Enhanced Printing Options
Choosing Paper for Printing ...................................................................... 30
Printing Photos and Office Documents ..................................................... 31
Conserving roll paper .............................................................................. 133
Checking Images Before Printing ............................................................ 142
Other useful settings ............................................................................... 143
Windows Software155
Mac OS Software275
Handling and Use of Paper343
Control Panel437
Printer Parts475
Network Setting485
Print Job Management505
Adjustments for Better Print Quality525
Maintenance and Consumables541
Troubleshooting575
Error Message607
Specifications629
Appendix635
imagePROGRAF
29
Choosing a Paper for Printing
Choosing Paper for Printing
Choosing Paper for Printing
Enhanced Printing OptionsChoosing Paper for Printing
Choosing a Paper for Printing ................................................................................................................................. 30
➔ Changing the Type of Paper ...................................................................................................................... 360
Specifying Paper in the Printer Driver ...................................................................................................................... 30
➔ Specifying Paper in the Printer Driver (Windows) ........................................................................................158
➔ Specifying Paper in the Printer Driver (Mac OS) ......................................................................................... 277
Choosing a Paper for Printing
Choosing a Paper for Printing
Select the appropriate media type from the printer control panel or printer driver to match the paper loaded in the printer. The appropriate media type differs between the case of genuine Canon paper or Canon feed confirmed paper and
the case of paper other than Canon feed confirmed paper. Select the media type by following the description below.
For information on how to select the media type in the printer control panel, see Changing the Type of Paper ➔ P.360 ,
and for information on how to select the media type in the printer driver, see Specifying Paper in the Printer Driver
(Windows) ➔ P.158 or Specifying Paper in the Printer Driver (Mac OS) ➔ P.277 .
•
If you use paper other than Canon feed confirmed paper, Canon provides absolutely no guarantees regarding print
Important
quality or paper feed properties.
•
Genuine Canon paper and Canon feed confirmed paper are detailed in Paper Reference Guide.
iPF670
Note
•
An error message is displayed on the printer Control Panel if the media type specified in the printer driver does not
match the media type specified in the printer. Although you can print under these conditions, the printing results may
not be suitable.
•
Genuine Canon paper or Canon feed confirmed paper
For genuine Canon paper or Canon feed confirmed paper, select the settings that are optimized for that type of
paper. For more information on the settings for genuine Canon paper or Canon feed confirmed paper, see "Dis-
playing the Paper Reference Guide." ➔ P.347
•
Paper other than Canon feed confirmed paper
For paper other than Canon feed confirmed paper, printing can be performed easily by selecting the existing settings provided by the printer control panel or printer driver. For details, see "Using Paper Other Than Genuine Pa-
per and feed confirmed Paper." ➔ P.346
Specifying Paper in the Printer Driver
Specifying Paper in the Printer Driver
If you replace the paper, complete the printer driver settings for the paper type and size.
For instructions on configuring paper settings in the printer driver, refer to the following topics, as appropriate for your
computer and operating system.
•
Specifying Paper in the Printer Driver (Windows) ➔ P.158
•
Specifying Paper in the Printer Driver (Mac OS) ➔ P.277
User's Guide
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