Canon iP4800 User Manual

How to Use This Manual

Printing This Manual

MC-5240-V1.00

Page 1 of 468 pagesCanon iP4800 series On-screen Manual

Basic Guide

Describes the summary of

this product.

Advanced Guide

Describes the detailed

function of this product.

Troubleshooting

How to Use This Manual
Printing This Manual
About Disc Label Printing

Contents

Page 2 of 468 pagesiP4800 series Basic Guide

MP-5113-V1.00

Advanced Guide

Overview of the Printer

Main Components

Printing

Printing Photos (Easy-PhotoPrint EX)

Printing Documents

Printing Web Pages (Easy-WebPrint EX)

Starting Various Software Applications

Other Usages

Printing Photos from a PictBridge Compliant
Device

Loading Paper

Loading Paper

Routine Maintenance

Replacing an Ink Tank

When Printing Becomes Faint or Colors Are

Incorrect

Cleaning the Paper Feed Roller

Cleaning the Pad in the Cassette

Opening the Maintenance Screen

Appendix

Legal Limitations on Use of Your Product and
Use of Images

Tips on How to Use Your Printer

Page 3 of 468 pagesOverview of the Printer

Advanced Guide

Contents

> Overview of the Printer

Overview of the Printer

This section shows the component names of the printer and describes their functions.

Main Components

Front View

Rear View

Inside View

Troubleshooting

Page top

Page 4 of 468 pagesMain Components

>

Contents

C001

Overview of the Printer

Main Components

Front View

Rear View
Inside View

Front View

> Main Components

Advanced Guide

Troubleshooting

(1) Top Cover

Open to replace the ink tanks or remove jammed paper inside the printer.

(2)

Paper Guides

Slide to align with both sides of the paper stack.

Rear Tray

(3)

Load photo paper or envelopes which you can use on the printer. Two or more sheets of the same size

and type of paper can be loaded at the same time, and fed automatically one sheet at a time.

Loading Paper

See

Paper Support

(4)

Open and pull out to load paper in the Rear Tray.

(5)

Cassette

Load A4, B5, A5, or Letter-sized plain paper and insert it into the printer. Two or more sheets of the same
size of plain paper can be loaded at the same time, and fed automatically one sheet at a time.

Loading Paper

See

Direct Print Port

(6)

Connect a PictBridge compliant device such as a digital camera to print directly.

Printing Photos from a PictBridge Compliant Device

See

.

.

.

Warning

Do not connect any equipment other than PictBridge compliant devices to the Direct Print

Port of the printer. This may cause fire, electric shock, or damage to the printer.

Important

Do not touch the metal casing.

Paper Output Tray

(7)

Printed paper is ejected. Open it fully before printing.

Output Tray Extension

(8)

Extend and open to support the printouts. Open it when printing.

(9) Inner Cover

Close it when printing on paper.

Page 5 of 468 pagesMain Components

ON button

(10)

Press to turn the power on or off.

Important

Disconnecting the power plug

When disconnecting the power plug after turning off the power, be sure to confirm that

POWER

the

POWER

Print Head is not protected.

lamp is not lit. If the power plug is disconnected from the wall outlet while the

lamp is lit or flashing, the printer may become unable to print properly since the

Note

Auto power on/off feature

You can set the printer to turn on or off automatically.

- Auto Power On: Automatically turns on the printer when data is sent from the computer.

- Auto Power Off: Automatically turns off the printer when no data is sent for a certain
interval.

Specify this setting on the Maintenance sheet of the printer driver setup window.

For details on the settings, refer to the on-screen manual:

Advanced Guide

.

(11) POWER lamp

Lights green after flashing when the power is turned on.

(12) RESUME/CANCEL button

Press to cancel a print job in progress. You can press this button to release from printer error status and
resume printing, after the printer problem is resolved.

Alarm lamp

(13)

Lights or flashes orange when an error occurs, such as paper-out or ink-out.

Note

POWER and Alarm lamps

Page 6 of 468 pagesMain Components

You can check the status of the printer by the

POWER

-

POWER

-

POWER

-

progress.

Alarm lamp flashes orange: An error has occurred and the printer is not ready to print.

-

For details, refer to "

POWER

-

requires contacting the service center may have occurred.
For details, refer to "

Rear View

POWER

lamp is off: The power is off.

lamp lights green: The printer is ready to print.
lamp flashes green: The printer is getting ready to print, or printing is in

Troubleshooting " in the on-screen manual:

lamp flashes green and Alarm lamp flashes orange alternately: An error that

Troubleshooting " in the on-screen manual:

and

Alarm

lamps.

Advanced Guide

Advanced Guide

.

.

(14)

USB Port

Plug in the USB cable to connect the printer with a computer.

Important

Do not touch the metal casing.
Do not plug in or unplug the USB cable while printing.

(15)

Rear Cover

Detach to remove jammed paper.

(16) Power Cord Connector

Plug in the supplied power cord.

Inside View

(17) Ink lamps

Light or flash red to indicate the ink tank status.

See

(18)

Print Head Holder

Checking the Ink Status

.

Install the Print Head.

(19)

Print Head Lock Lever

Locks the Print Head into place.

Important

Do not raise this lever after installing the Print Head.

Note

For details on installing the Print Head and ink tanks, refer to the printed manual:

Started

.

Page 7 of 468 pagesMain Components

Getting

Page top

Page 8 of 468 pagesPrinting

Contents

Advanced Guide

> Printing

Troubleshooting

Printing

This section describes the procedure to print documents or photos.

You can easily print photos taken with your digital camera by using Easy-PhotoPrint EX supplied with the
printer.

Printing Photos (Easy-PhotoPrint EX)

Using Various Functions of Easy-PhotoPrint EX

Printing Documents

Printing Web Pages (Easy-WebPrint EX)

Starting Various Software Applications

Solution Menu EX
Easy-WebPrint EX

Page top

Page 9 of 468 pagesPrinting Photos (Easy-PhotoPrint EX)

Contents

C051

> Printing

Advanced Guide

> Printing Photos (Easy-PhotoPrint EX)

Troubleshooting

Printing Photos (Easy-PhotoPrint EX)

Print image data saved on your computer by using Easy-PhotoPrint EX supplied with the printer.

This section describes the procedure to print borderless photos on 4" x 6" / 10 x 15 cm photo paper.

For details on Easy-PhotoPrint EX, refer to the on-screen manual: Advanced Guide .

Note

Install Easy-PhotoPrint EX from the

uninstalled. To install Easy-PhotoPrint EX, select Easy-PhotoPrint EX in Custom Install.

Setup CD-ROM when it has not been installed or has been

1. Prepare for printing.

Make sure that the printer is turned on.

(1)

Front View

See

Load paper.

(2)

Loading Paper

See

Here we load 4" x 6" / 10 x 15 cm photo paper in the Rear Tray.

.

.

Note

Load A4 or Letter-sized plain paper in the Cassette and other sizes or types of paper

such as photo paper in the Rear Tray.

Open the Paper Output Tray gently, and extend the Output Tray Extension to

(3)

open.

2. Start Easy-PhotoPrint EX from Solution Menu EX.

Start Solution Menu EX.

(1)

Solution Menu EX

See

Click Here: Solution Menu EX

Click

(2)

Easy-PhotoPrint EX will be started, and the operation screen of Photo Print will appear.

(Photo Print) in the Photo Print menu.

Note

.

In addition to photo printing, functions for creating albums, calendars, and other photo

items are available.

Using Various Functions of Easy-PhotoPrint EX

See

3. Select a photo to print.

Select the folder in which images are saved.

(1)

Click the image to print.

(2)

The number of copies appears as "1", and the image you selected appears in the selected image area (A).

You can select two or more images at the same time.

Page 10 of 468 pagesPrinting Photos (Easy-PhotoPrint EX)

.

Note

To print two or more copies, click
To cancel the selection, click the image to cancel in the selected image area (A) and click

(Delete Imported Image) (B). You can also use

number of copies to zero.

You can also correct or enhance the selected image.

For details, refer to the on-screen manual: Advanced Guide

You can capture and print an image from a video.

Using Various Functions of Easy-PhotoPrint EX

See

Click Select Paper.

(3)

4. Select the loaded paper.

(Up arrow) to change the number of copies.

(Down arrow) to change the

.

.

Make sure that your printer's name is selected in Printer.

(1)

Make sure that Automatically Select is selected in Paper Source.

(2)

Note

For details on other settings for Paper Source, refer to the on-screen manual:

.

Guide

Select the size and type of the loaded paper in Paper Size and Media Type.

(3)

Here we select 4"x6" 10x15cm in Paper Size and the type of the loaded photo paper in Media Type.

Advanced

Note

If you select A4 or Letter-sized plain paper when Automatically Select is selected in Paper

wrong paper source or may not print with the proper print quality.

Source, the printer feeds the paper from the Cassette. If you select other sizes or types
of paper such as photo paper, the printer feeds the paper from the Rear Tray.
If you select the wrong page size or media type, the printer may feed paper from the

Click Layout/Print.

(4)

5. Select a layout and start printing.

Page 11 of 468 pagesPrinting Photos (Easy-PhotoPrint EX)

Select the layout of the photo.

(1)

Here we select Borderless (full).

The preview will appear in the selected layout for confirmation of the required print result.

Note

You can change the direction of photo or crop photos to print.

Advanced Guide

Click Print.

(2)

For details on the operation, refer to the on-screen manual:

Note

To cancel a print job in progress, press the

Cancel Printing on the printer status monitor. After canceling the print job, blank sheets of
paper may be ejected.
To display the printer status monitor, click the printer icon on the taskbar. In Windows Vista or
Windows XP, click Canon XXX (where "

RESUME/CANCEL

XXX

" is your printer's name) on the taskbar.

button on the printer or click

.

Page top

Page 12 of 468 pagesUsing Various Functions of Easy-PhotoPrint EX

Contents

C052

> Printing >

Printing Photos (Easy-PhotoPrint EX)

> Using Various Functions of Easy-PhotoPrint EX

Using Various Functions of Easy-PhotoPrint EX

This section introduces a few of the useful functions of Easy-PhotoPrint EX.
For details, refer to the on-screen manual: Advanced Guide

.

Creating Your Own Prints

You can create an album or calendar using your photos.

Album

Calendar

Advanced Guide

Troubleshooting

Stickers

Creating Still Images from Videos

You can capture video frames and create still images.

Layout Print

Page top

Page 13 of 468 pagesPrinting Documents

Advanced Guide

Contents

C053

> Printing

> Printing Documents

Printing Documents

This section describes the procedure to print a document of A4 size on plain paper.
For details, refer to the on-screen manual: Advanced Guide

.

Note

Operations may vary depending on your software application. For details on the operation, refer to

the instruction manual of your application.

The screens used in this section are for printing with Windows 7 operating system Home Premium

(hereafter referred to as "Windows 7").

1. Make sure that the printer is turned on.

Front View

See

.

2. Load paper.

Loading Paper

See

Here we make sure that A4 plain paper is loaded in the Cassette.

.

Troubleshooting

Note

Load A4, B5, A5, or Letter-sized plain paper in the Cassette and other sizes or types of paper

such as photo paper in the Rear Tray.

3. Open the Paper Output Tray gently, and extend the Output Tray Extension to open.

4. Create (or open) a document to print using an appropriate software application.

5. Open the printer driver setup window.

Select Print on the File menu or the command bar in your software application.

(1)

The Print dialog box will appear.

Make sure that your printer's name is selected.

(2)

Note

If another printer's name is selected, click and select your printer's name.

Click Preferences (or Properties).

(3)

6. Specify the required print settings.

Select Business Document in Commonly Used Settings.

wrong paper source or may not print with the proper print quality.

(1)

Note

When the print object such as Business Document or Photo Printing is selected in

Commonly Used Settings, the items in Additional Features will be selected automatically.
The settings suitable for the print object such as media type or print quality will also

appear.

Make sure of the displayed settings.

(2)

Here we make sure that Plain Paper in Media Type, Standard in Print Quality, A4 in Printer Paper Size, and
Automatically Select in Paper Source are selected.

Note

When you specify two or more copies in Copies, the printed pages will be collated.

The settings can be changed.

However, after changing Printer Paper Size, confirm that the setting for Page Size on the
Page Setup sheet matches the setting set in the software application.
For details, refer to the on-screen manual:

If you select A4, B5, A5, or Letter-sized plain paper when Automatically Select is selected

in Paper Source, the printer feeds the paper from the Cassette. If you select other sizes or

types of paper such as photo paper, the printer feeds the paper from the Rear Tray.
If you select the wrong page size or media type, the printer may feed paper from the

Advanced Guide

.

Page 14 of 468 pagesPrinting Documents

Click OK.

(3)

Note

For details on the printer driver functions, click Help or Instructions to view the online help or

the on-screen manual:
Main and Maintenance sheets if the on-screen manual is installed on your computer.

You can name the changed settings and add to Commonly Used Settings.

For details, refer to the on-screen manual: Advanced Guide

If the Always Print with Current Settings check box is selected, the current settings will be

applied from the next print job onward. Some software applications may not have this
function.

To display the preview to confirm the print result, select the Preview before printing check

box. Some software applications may not have a preview function.

You can specify the detailed print settings on the Main sheet or Page Setup sheet.

For details, refer to the on-screen manual:

Advanced Guide

. The Instructions button appears on the Quick Setup,

.

Advanced Guide

.

Start printing.

7.

Click Print (or OK) to start printing.

Note

To cancel a print job in progress, press the

Cancel Printing on the printer status monitor. After canceling the print job, blank sheets of
paper may be ejected.
To display the printer status monitor, click the printer icon on the taskbar. In Windows Vista

operating system (hereafter referred to as "Windows Vista") or Windows XP, click Canon
XXX (where "

If printed ruled lines are misaligned or print results are unsatisfactory, adjust the print head

position.

Aligning the Print Head

See

XXX

" is your printer's name) on the taskbar.

.

RESUME/CANCEL

button on the printer or click

Page 15 of 468 pagesPrinting Documents

Page top

Page 16 of 468 pagesPrinting Web Pages (Easy-WebPrint EX)

Contents

C054

> Printing

Advanced Guide

> Printing Web Pages (Easy-WebPrint EX)

Troubleshooting

Printing Web Pages (Easy-WebPrint EX)

Easy-WebPrint EX provides quick and easy printing of web pages for Internet Explorer.

You can print web pages automatically resized to fit the paper width without cutting off the sides of pages,
or preview and select the desired web pages to print.

Easy-WebPrint EX requires Internet Explorer 7 or later.

Important

It is unlawful to reproduce or edit the copyrighted work of another person without permission from

the copyright holder, except for personal use, use within the home, or other use within the limited
scope as defined by the copyright. Additionally, reproducing or editing photographs of people may

infringe on portrait rights.

Note

For information on installing or starting Easy-WebPrint EX, see

The clip function, for example, allows you to clip desired parts of web pages and edit them to print.

For details on operating Easy-WebPrint EX, refer to the online help. Click Easy-WebPrint EX (A) on the

toolbar, then select Help from the pull-down menu to view the online help.

Easy-WebPrint EX

.

Page 17 of 468 pagesPrinting Web Pages (Easy-WebPrint EX)

Page top

Page 18 of 468 pagesStarting Various Software Applications

Contents

C055

> Printing

Advanced Guide

> Starting Various Software Applications

Troubleshooting

Starting Various Software Applications

This section describes Solution Menu EX, which is used to start the software applications supplied with
the printer. The information on Easy-WebPrint EX, a software application for printing web pages, is also
included.

Solution Menu EX

Solution Menu EX is a software application that provides quick access to other software applications
supplied with the printer, manuals, and online product information.

Note

Install Solution Menu EX, the on-screen manual, or other supplied software applications you want to

use from the

them, select them in Custom Install.

Menus are displayed in Category Menu Area of Solution Menu EX Main Screen. Click a menu in Category
Menu Area to display icons for functions available in that menu, in Function Icon Area of Main Screen.

The number and types of icons or menus displayed in Main Screen may vary depending on your printer
and region.

Setup CD-ROM when they have not been installed or have been uninstalled. To install

* The screen below is for Windows 7.

(A) Main Screen
(B) Function Icon Area
(C) Category Menu Area

(D) Desktop Accessory
(E) Shortcut menu to which you can add the icons of frequently used functions

(F) Accessory Icon that lets you display Main Screen, show or hide Shortcut menu, etc.

Photo Print

Print photos taken with a digital camera.

Canon Web Service
Download content or materials from the website for printing.

CREATIVE PARK PREMIUM
CREATIVE PARK PREMIUM is a premium content service available exclusively to users of genuine

Canon inks for this printer.

Make sure that genuine Canon ink tanks are installed properly for all colors.

Help & Settings

View the Solution Menu EX online help or the on-screen manual of the printer. Set up Solution Menu EX
or the printer.

Start Application

Start the supplied software applications such as Easy-PhotoPrint EX and My Printer.

With My Printer, you can display the printer driver setup window, and get information on what action to
take if you have trouble with the operation.

Online Shopping
Purchase consumables such as ink from the website.

Information
Find useful information on the printer.

Note

The computer must be connected to the Internet to access the website for useful information, etc.
For details on operating Solution Menu EX, refer to the online help. Select the Help & Settings menu,

then click

(Solution Menu EX's Help) to view the online help.

Starting Software Applications from Solution Menu EX

From Solution Menu EX, you can start a software application, and also directly access a function of

the software application.

The following procedure is to start Solution Menu EX and, for example, select one of the Easy-

PhotoPrint EX functions, Photo Print.

Page 19 of 468 pagesStarting Various Software Applications

1. Start Solution Menu EX.

Double-click

Click Here: Solution Menu EX

Note

Unless the default setting has been changed, Solution Menu EX starts automatically when you

start up the computer.

To start Solution Menu EX from the Start menu, select All Programs, Canon Utilities, Solution

Menu EX, then Solution Menu EX.

If Solution Menu EX Main Screen does not appear after starting Solution Menu EX, right-click

(Solution Menu EX) on the desktop.

(Accessory Icon) and select Show Main Screen.

2. Select the function of a software application that you want to start.

Click the Photo Print menu.

(1)

Click

(2)

Easy-PhotoPrint EX will be started, and the operation screen of Photo Print will appear.

(Photo Print).

Note

In addition to photo printing, functions for creating albums, calendars, and other photo items

are available.

For details on operations and functions of Easy-PhotoPrint EX, see Printing Photos (Easy-

PhotoPrint EX).

Easy-WebPrint EX

When Easy-WebPrint EX is installed, it adds a toolbar to your Internet Explorer screen. The toolbar is

available whenever Internet Explorer is running.

Note

Installing Easy-WebPrint EX

If Easy-WebPrint EX is not installed, the guidance for installation of Easy-WebPrint EX may appear in

the notification area of the taskbar.

To install Easy-WebPrint EX, click the displayed guidance and follow the instructions on the screen.

You can also install Easy-WebPrint EX from the

To install Easy-WebPrint EX, select Easy-WebPrint EX in Custom Install.

To install Easy-WebPrint EX on your computer, Internet Explorer 7 or later is required and the

computer must be connected to the Internet.

Setup CD-ROM

.

Page 20 of 468 pagesStarting Various Software Applications

Page top

Page 21 of 468 pagesOther Usages

Advanced Guide

Contents > Other Usages

Troubleshooting

Other Usages

This section introduces the function to print photos from your PictBridge compliant device such as a
digital camera connecting with a USB cable.

Printing Photos from a PictBridge Compliant Device

Page top

Page 22 of 468 pagesPrinting Photos from a PictBridge Compliant Device

Contents

C063

>

Other Usages

Advanced Guide

> Printing Photos from a PictBridge Compliant Device

Troubleshooting

Printing Photos from a PictBridge Compliant Device

You can connect the PictBridge compliant device to this printer with a USB cable that is recommended by
the device's manufacturer, and print saved images directly.
For details on how to print saved images connecting the PictBridge compliant device, refer to the on­screen manual:
For details on the print settings on the PictBridge compliant device, refer to the instruction manual
supplied with the device.

Advanced Guide

.

Connectable devices:

Any PictBridge compliant device can be connected to this printer regardless of the manufacturer or
model as long as it is compliant with the PictBridge Standard.

Note

PictBridge is the Standard to print your photos directly without using a computer, connecting a

device such as a digital still camera, digital camcorder, or camera-equipped mobile phone.

(PictBridge) A device with this mark is PictBridge compliant.

Printable image data format:

This printer accepts images* taken with a camera compliant with the Design rule for Camera File
system and PNG files.

* Exif 2.2/2.21 compliant

Page top

Page 23 of 468 pagesLoading Paper

Advanced Guide

Contents > Loading Paper

Troubleshooting

Loading Paper

This section describes types of paper you can load and how to load printing paper in the Cassette or

Rear Tray.

Loading Paper

Paper Sources to Load Paper
Loading Paper in the Cassette
Loading Paper in the Rear Tray

Loading Photo Paper
Loading Envelopes

Media Types You Can Use
Media Types You Cannot Use

Page top

Page 24 of 468 pagesLoading Paper

Contents

C071

>

Loading Paper > Loading Paper

Advanced Guide

Troubleshooting

Loading Paper

Paper Sources to Load Paper
Loading Paper in the Cassette
Loading Paper in the Rear Tray
Media Types You Can Use
Media Types You Cannot Use

Paper Sources to Load Paper

The printer has two paper sources to feed paper; Cassette and Rear Tray.
You can load paper in either one of the paper sources, depending on the page size and media type of
paper. Paper is fed from the Cassette or Rear Tray depending on the selection of the page size or media

type.

See Media Types You Can Use

Note

When printing, select the correct page size and media type. If you select the wrong page size or

media type, the printer may feed paper from the wrong paper source or may not print with the

proper print quality.

For details on how to load paper in each paper source, see

Loading Paper in the Rear Tray

.

Loading Paper in the Cassette

.

or

Loading Plain Paper in the Cassette

When you use A4, B5, A5, or Letter-sized plain paper, load it in the Cassette.

The printer feeds paper from the Cassette automatically by selecting plain paper (A4, B5, A5, or
Letter size) in the print settings with the printer driver when printing.
For details on how to change the paper source setting, refer to the on-screen manual:

.

Guide

Advanced

Loading Photo Paper / Envelopes in the Rear Tray

When you use photo paper, load it in the Rear Tray.

The printer feeds paper from the Rear Tray automatically by selecting the media types other than
plain paper, such as photo paper, in the print settings with the printer driver when printing.

When you use plain paper other than A4, B5, A5, or Letter size, also load it in the Rear Tray.

Page 25 of 468 pagesLoading Paper

Page top

Page 26 of 468 pagesLoading Paper in the Cassette

Contents

C072

>

Loading Paper

>

Loading Paper > Loading Paper in the Cassette

Loading Paper in the Cassette

You can load only A4, B5, A5, or Letter-sized plain paper in the Cassette.
Load other sizes or types of paper in the Rear Tray.

See Media Types You Can Use

Note

Advice for printing on plain paper

We recommend Canon genuine photo paper for printing photos.

For details on the Canon genuine paper, see Media Types You Can Use

You can use general copy paper.

For the page size and paper weight you can use for this printer, see

Prepare paper.

1.

Align the edges of paper. If paper is curled, flatten it.

.

Advanced Guide

.

Media Types You Can Use

Troubleshooting

.

Note

Align the edges of paper neatly before loading. Loading paper without aligning the edges may

cause paper jams.

If paper is curled, hold the curled corners and gently bend them in the opposite direction until

the paper becomes completely flat.

For details on how to flatten curled paper, refer to "

Advanced Guide

.

2. Prepare the Cassette.

Pull out the Cassette from the printer.

(1)

Remove the Cover on the Cassette.

(2)

Troubleshooting " in the on-screen manual:

Pull the tab (A) towards you to unlock and extend the Cassette.

(3)

Page 27 of 468 pagesLoading Paper in the Cassette

3. Load paper.

Slide the Paper Guide (B) to align with the mark of page size.

(1)

The Paper Guide (B) will stop when it aligns with the corresponding page size mark.

Load the paper stack WITH THE PRINT SIDE FACING DOWN and THE

(2)

LEADING EDGE TO THE FAR SIDE, and align it against the right side of the

Cassette.

Note

There may be a little space between the Paper Guide (B) and the paper stack.

Slide the Paper Guide (C) on the left to align completely with the side of the

(3)

paper stack.

Note

Do not load sheets of paper higher than the Load Limit Mark (D).

Page 28 of 468 pagesLoading Paper in the Cassette

Set the Cover on the Cassette.

(4)

Insert the Cassette into the printer.

(5)

Push the Cassette all the way into the printer.

(E) The Cassette sticks out of the printer when correctly set.

Note

Do not force the Cassette into the printer any further. This can damage the printer or Cassette.

4. Open the Paper Output Tray gently, and extend the Output Tray Extension to open.

Note

After loading paper

Select the size and type of the loaded paper in Printer Paper Size and Media Type in the printer

driver.

Printing Documents

See

.

Page 29 of 468 pagesLoading Paper in the Cassette

Page top

Page 30 of 468 pagesLoading Paper in the Rear Tray

Contents

C073

>

Loading Paper

>

Loading Paper > Loading Paper in the Rear Tray

Loading Paper in the Rear Tray

You can load photo paper or envelopes in the Rear Tray.

Loading Photo Paper

Important

If you cut plain paper into small size such as 4" x 6" / 10 x 15 cm, 4" x 8" / 101.6 x 203.2 mm,

5" x 7" / 13 x 18 cm, or 2.16" x 3.58" / 55.0 x 91.0 mm (Card size) to perform trial print, it can
cause paper jams.

1. Prepare paper.

See step 1 in Loading Paper in the Cassette

Align the edges of paper. If paper is curled, flatten it.

.

2. Load paper.

Open the Paper Support, and pull it out.

(1)

Advanced Guide

Troubleshooting

Open the Paper Output Tray gently, and extend the Output Tray Extension to

(2)

open.

Slide the Paper Guides (A) to open them, and load the paper in the center of the

(3)

Rear Tray WITH THE PRINT SIDE FACING YOU.

Slide the Paper Guides (A) to align them with both sides of the paper stack.

(4)

Do not slide the Paper Guides too hard. The paper may not be fed properly.

Page 31 of 468 pagesLoading Paper in the Rear Tray

Important

Always load paper in the portrait orientation (B). Loading paper in the landscape

orientation (C) can cause paper jams.

Note

Do not load sheets of paper higher than the Load Limit Mark (D).

Note

After loading paper

Select the size and type of the loaded paper in Printer Paper Size and Media Type in the printer

driver.

Printing Documents

See

.

Page top

Page 32 of 468 pagesLoading Paper in the Rear Tray

with the printer driver properly.

Page 33 of 468 pagesLoading Envelopes

Advanced Guide

Contents

C074

>

Loading Paper

>

Loading Paper > Loading Paper in the Rear Tray > Loading Envelopes

Loading Envelopes

You can print on European DL and US #10 envelopes.
The address is automatically rotated and printed according to the envelope's direction by specifying

Important

Do not use the following envelopes. They could jam in the printer or cause the printer to

malfunction.

- Envelopes with an embossed or treated surface

- Envelopes with a double flap (or sticker flaps)

- Envelopes whose gummed flaps are already moistened and adhesive

1. Prepare envelopes.

Press down on all four corners and edges of the envelopes to flatten them.

Troubleshooting

If the envelopes are curled, hold the opposite corners and gently twist them in the

opposite direction.

If the corner of the envelope flap is folded, flatten it.
Use a pen to press the leading edge in the inserting direction flat and sharpen the

crease.

The figures above show a side view of the leading edge of the envelope.

Important

The envelopes may jam in the printer if they are not flat or the edges are not aligned. Make

sure that no curl or puff exceeds 0.1 inches / 3 mm.

2. Load envelopes.

Open the Paper Support, and pull it out.

(1)

See (1) of step 2 in

Open the Paper Output Tray gently, and extend the Output Tray Extension to

(2)

open.

See (2) of step 2 in

Slide the Paper Guides (A) to open them, and load the envelopes in the center of

(3)

Loading Photo Paper

Loading Photo Paper

.

.

the Rear Tray WITH THE ADDRESS SIDE FACING YOU.

The folded flap of the envelope will be faced down on the left side.

Up to 10 envelopes can be loaded at once.

Slide the Paper Guides (A) to align them with both sides of the envelopes.

(4)

Do not slide the Paper Guides too hard. The envelopes may not be fed properly.

Page 34 of 468 pagesLoading Envelopes

(B) Rear side

(C) Address side

Note

Do not load envelopes higher than the Load Limit Mark (D).

3. Specify the settings with the printer driver.

Select Envelope in Commonly Used Settings on the Quick Setup sheet.

(1)

Select DL Env. or Comm. Env. #10 in the Envelope Size Setting window.

(2)

Select Landscape in Orientation.

(3)

Important

If you do not specify the envelope size or orientation properly, the address will be printed

upside down or will be turned to 90 degrees.

Note

If the print result is upside down, open the printer driver setup window, select Envelope in

Commonly Used Settings, then select the Rotate 180 degrees check box in Additional

Features.

For details on the printer driver settings, see

Printing Documents

.

Page 35 of 468 pagesLoading Envelopes

Page top

Page 36 of 468 pagesMedia Types You Can Use

Contents

C075

>

Loading Paper

>

Loading Paper > Media Types You Can Use

Advanced Guide

Troubleshooting

Media Types You Can Use

Choose paper suitable for printing, for the best print results. Canon provides you various types of paper
to enhance the fun of printing, such as stickers as well as papers for photo or document. We
recommend the use of Canon genuine paper for printing your important photos.

Media Types

Commercially available papers

Plain Paper (including recycled paper)

- Media type settings -

Printer driver: Plain Paper

- Paper load limit -

Rear Tray: Approx. 150 sheets
Cassette: Approx. 150 sheets for A4, B5, A5, and Letter / 8.5" x 11"

- Paper Output Tray load limit -

Approx. 50 sheets

*1

1

A4, B5, A5, or Letter-sized plain paper can be loaded only when Rear tray is selected in Paper

*

Source setting for Plain Paper.

Note

Proper feeding of paper may not be possible at the maximum capacity depending on the

type of paper or environmental conditions (either very high or low temperature or

humidity). In such cases, reduce the number of paper you load at a time to less than half

(100% recycled paper can be used).

Envelopes

- Media type settings -

Printer driver: Envelope

- Paper load limit -

Rear Tray:10 envelopes

- Paper Output Tray load limit -

We recommend that you remove the previously printed envelope from the Paper Output Tray

before continuously printing to avoid blurs and discoloration.

Note

Feeding envelopes from the Cassette can damage the printer. Always load in the Rear

Tray.

Canon genuine papers

Refer to the instruction manual supplied with the paper for detailed information on the printable side and
notes on handling paper. For information on the page sizes available for each Canon genuine paper,
visit our website.

Note

The Model Number of Canon genuine paper is shown in brackets.
You may not be able to purchase some Canon genuine papers depending on the country or region

of purchase. Paper is not sold in the US by Model Number. Purchase paper by name.

To specify the page size and media type when printing photos saved on a PictBridge compliant

device or mobile phone, refer to the on-screen manual:

Advanced Guide

.

For printing photos:

Photo Paper Pro Platinum <PT-101>

- Media type settings -

Printer driver: Photo Paper Pro Platinum

Glossy Photo Paper "Everyday Use" <GP-501>

- Media type settings -

Printer driver: Glossy Photo Paper

Photo Paper Glossy <GP-502>

- Media type settings -

Printer driver: Glossy Photo Paper

Photo Paper Plus Glossy II <PP-201>

- Media type settings -

Printer driver: Photo Paper Plus Glossy II

Photo Paper Plus Semi-gloss <SG-201>

- Media type settings -

Printer driver: Photo Paper Plus Semi-gloss

Page 37 of 468 pagesMedia Types You Can Use

Matte Photo Paper <MP-101>

- Media type settings -

Printer driver: Matte Photo Paper

- Paper load limit -

Rear Tray:
10 sheets for A4, Letter / 8.5" x 11", 5" x 7" / 13 x 18 cm, and 8" x 10" / 20 x 25 cm
20 sheets for 4" x 6" / 10 x 15 cm

- Paper Output Tray load limit -

We recommend that you remove the previously printed sheet from the Paper Output Tray before

continuously printing to avoid blurs and discoloration.

Note

Feeding this paper from the Cassette can damage the printer. Always load in the Rear

Tray.

When loading paper in stacks, the print side may become marked as it is fed or paper may

not feed properly. In this case, load one sheet at a time (except for Matte Photo Paper <MP

-101>).

For printing business documents:

High Resolution Paper <HR-101N>

- Media type settings -

Printer driver: High Resolution Paper

- Paper load limit -

Rear Tray: 80 sheets

- Paper Output Tray load limit -

50 sheets

Feeding this paper from the Cassette can damage the printer. Always load in the Rear

For creating your own prints:

T-Shirt Transfers <TR-301>

Note

Tray.

- Media type settings -

Printer driver: T-Shirt Transfers

Photo Stickers <PS-101>

- Media type settings -

Printer driver: Glossy Photo Paper

- Paper load limit -

Rear Tray: 1 sheet

- Paper Output Tray load limit -

We recommend that you remove the previously printed sheet from the Paper Output Tray before

continuously printing to avoid blurs and discoloration.

Note

Feeding this paper from the Cassette can damage the printer. Always load in the Rear

Tray.

You can easily specify print settings with Easy-PhotoPrint EX provided on the Setup CD-

ROM

. Install it on your computer.

Page Sizes

You can use the following page sizes.

Page 38 of 468 pagesMedia Types You Can Use

Note

You can load plain paper of the following page sizes in the Cassette:

A4, B5, A5, and Letter sizes

Plain paper of other sizes cannot be loaded in the Cassette. Load them in the Rear Tray.

Standard sizes:

Letter (8.50 x 11.00 inches / 215.9 x 279.4 mm)
Legal (8.50 x 14.00 inches / 215.9 x 355.6 mm)
A5 (5.83 x 8.27 inches / 148.0 x 210.0 mm)
A4 (8.27 x 11.69 inches / 210.0 x 297.0 mm)
B5 (7.17 x 10.12 inches / 182.0 x 257.0 mm)
4" x 6" (4.00 x 6.00 inches / 10 x 15 cm)
4" x 8" (4.00 x 8.00 inches / 101.6 x 203.2 mm)
5" x 7" (5.00 x 7.00 inches / 13 x 18 cm)
8" x 10" (8.00 x 10.00 inches / 20 x 25 cm)
L (3.50 x 5.00 inches / 89.0 x 127.0 mm)
2L (5.00 x 7.01 inches / 127.0 x 178.0 mm)
Hagaki (3.94 x 5.83 inches / 100.0 x 148.0 mm)
Hagaki 2 (7.87 x 5.83 inches / 200.0 x 148.0 mm)
Comm. Env. #10 (4.12 x 9.50 inches / 104.6 x 241.3 mm)
DL Env. (4.33 x 8.66 inches / 110.0 x 220.0 mm)
Choukei 3 (4.72 x 9.25 inches / 120.0 x 235.0 mm)
Choukei 4 (3.54 x 8.07 inches / 90.0 x 205.0 mm)
Youkei 4 (4.13 x 9.25 inches / 105.0 x 235.0 mm)
Youkei 6 (3.86 x 7.48 inches / 98.0 x 190.0 mm)
Card (2.16 x 3.58 inches / 55.0 x 91.0 mm)
Wide (4.00 x 7.10 inches / 101.6 x 180.6 mm)

Non-standard sizes:

You can also specify a custom size within the following range.

Minimum size: 2.17 x 3.58 inches / 55.0 x 91.0 mm (Rear Tray)
Maximum size: 8.50 x 26.61 inches / 215.9 x 676.0 mm (Rear Tray)

Paper Weight

17 to 28 lb / 64 to 105 g/m

Do not use heavier or lighter paper (except for Canon genuine paper), as it could jam in the printer.

2

(except for Canon genuine paper)

Notes on Storing Paper

Take out only the necessary number of paper from the package, just before printing.

To avoid curling, when you do not print, put unused paper back into the package and keep it on a

level surface. And also, store it avoiding heat, humidity, and direct sunlight.

Notes on Paper for Full-page Borderless Printing

Duplex printing is not available for full-page borderless printing.
You cannot use A5, B5, and Legal-sized paper, and envelopes for full-page borderless printing.
You can use plain paper for full-page borderless printing.

However, this may result in lower print quality. We recommend using plain paper for a trial print.

Page 39 of 468 pagesMedia Types You Can Use

Page top

Page 40 of 468 pagesMedia Types You Cannot Use

Contents

>

Loading Paper

>

Loading Paper > Media Types You Cannot Use

Advanced Guide

Troubleshooting

C076

Media Types You Cannot Use

Do not use the following types of paper. Using such paper will cause not only unsatisfactory results, but
also the printer to jam or malfunction.

Folded, curled, or wrinkled paper
Damp paper

Paper that is too thin (weighing less than 17 lb / 64 g/m

Paper that is too thick (weighing more than 28 lb / 105 g/m

Paper thinner than a postcard, including plain paper or notepad paper cut to a small size (when

printing on paper smaller than A5)
Picture postcards
Postcards affixed with photos or stickers
Envelopes with a double flap (or sticker flaps)
Envelopes with an embossed or treated surface
Envelopes whose gummed flaps are already moistened and adhesive

Any type of paper with holes

Paper that is not rectangular

Paper bound with staples or glue
Paper with adhesives

Paper decorated with glitter, etc.

2

)

2

, except for Canon genuine paper)

Page top

when the print result is faint, or to take an action when paper does not feed properly.

Page 41 of 468 pagesRoutine Maintenance

Contents

Advanced Guide

> Routine Maintenance

Troubleshooting

Routine Maintenance

This section describes the procedure to replace ink tanks when they run out of ink, to clean the printer

Replacing an Ink Tank

Replacing Procedure
Checking the Ink Status

When Printing Becomes Faint or Colors Are Incorrect

Printing the Nozzle Check Pattern
Examining the Nozzle Check Pattern
Cleaning the Print Head
Cleaning the Print Head Deeply
Aligning the Print Head

Cleaning the Paper Feed Roller

Cleaning the Pad in the Cassette

Opening the Maintenance Screen

Opening the Printer Driver Setup Window

Page top

white printing is specified.

Page 42 of 468 pagesReplacing an Ink Tank

Contents

C091

Routine Maintenance > Replacing an Ink Tank

>

Advanced Guide

Troubleshooting

Replacing an Ink Tank

When remaining ink cautions or errors occur, the
Refer to "Four flashes:" of "Alarm Lamp Flashes Orange" in " Troubleshooting " of the on-screen manual:

Advanced Guide

, and take an appropriate action.

Note

For information on the compatible ink tanks, refer to the printed manual:

If print results become faint or white streaks appear despite sufficient ink levels, see

Becomes Faint or Colors Are Incorrect

.

Alarm lamp will flash orange to inform you of the error.

Getting Started

.

When Printing

Replacing Procedure

When you need to replace ink tanks, follow the procedure below.

Important

Handling Ink

If you remove an ink tank, replace it immediately. Do not leave the printer with ink tanks removed.
Use new ink tanks for replacement. Installing used ink tanks may cause the nozzles to clog.

Furthermore, with such ink tanks, the printer will not be able to inform you when to replace the ink

tanks properly.

Once an ink tank has been installed, do not remove it from the printer and leave it out in the open.

This will cause the ink tank to dry out, and the printer may not operate properly when it is
reinstalled. To maintain optimal printing quality, use an ink tank within six months of first use.

Note

Color ink may be consumed even when printing a black-and-white document or when black-and-

Every ink is also consumed in the standard cleaning and deep cleaning of the Print Head, which
may be necessary to maintain the printer's performance. When an ink tank is out of ink, replace it

immediately with a new one.

For details, see Tips on How to Use Your Printer

Make sure that the power is turned on, and open the Paper Output Tray gently.

1.

.

2. Open the Top Cover.

The Print Head Holder moves to the replacement position.

Caution

Do not hold the Print Head Holder to stop or move it forcibly. Do not touch the Print Head Holder

when replacing two or more ink tanks.

until it stops completely.

Important

Do not place any object on the Top Cover. It will fall into the Rear Tray when the Top Cover is

opened and cause the printer to malfunction.
Do not touch the metallic parts or other parts inside the printer.
If the Top Cover is left open for more than 10 minutes, the Print Head Holder moves to the right.

In this case, close and reopen the Top Cover.
Do not open the Inner Cover (A) when replacing the ink tank. If the Inner Cover (A) is open

after replacing the ink tank, be sure to close it.

Remove the ink tank with the lamp flashing fast.

3.

Push the tab (B) and lift the ink tank to remove.

Do no touch the Print Head Lock Lever (C).

Page 43 of 468 pagesReplacing an Ink Tank

Important

Handle the ink tank carefully to avoid staining of clothing or the surrounding area.
Discard the empty ink tank according to the local laws and regulations regarding disposal of

consumables.

Note

Do not remove two or more ink tanks at the same time. Be sure to replace ink tanks one by one

For details on ink lamp flashing speed, see

4. Prepare the new ink tank.

Take a new ink tank out of its package, remove the orange tape ( ) completely,

(1)

then remove the protective film (

Checking the Ink Status

) completely.

.

Important

Handle the ink tanks carefully. Do not drop or apply excessive pressure to them.
If the orange tape remains on the L-shape air hole (D), ink may splash or the printer may

not print properly.

Page 44 of 468 pagesReplacing an Ink Tank

Hold the ink tank with the orange protective cap (E) pointing up while being

(2)

careful not to block the L-shape air hole (D).

Slowly twist the orange protective cap (E) 90 degrees horizontally to remove it

(3)

off.

Important

Do not push the sides of the ink tank. If you push the sides of the ink tank with the L-shape

air hole (D) blocked, ink may splash.

Do not touch the inside of the orange protective cap (E) or the open ink port (F). The ink

may stain your hands if you touch them.

Do not reattach the protective cap (E) once you have removed it. Discard it according to

the local laws and regulations regarding disposal of consumables.

5. Install the new ink tank.

Insert the front end of ink tank into the Print Head at a slant.

(1)

Make sure that the position of the ink tank matches the label.

Page 45 of 468 pagesReplacing an Ink Tank

Press the mark

(2)

place.

Make sure that the ink lamp lights up red.

Important

You cannot print if the ink tank is installed in the wrong position. Be sure to install the ink tank in

the correct position according to the label on the Print Head Holder.
You cannot print unless all the ink tanks are installed. Be sure to install all the ink tanks.

6. Close the Top Cover.

(Push) on the ink tank until the ink tank snaps firmly into

Note

Alarm

If the

Flashes Orange" in " Troubleshooting
When you start printing after replacing the ink tank, the printer starts cleaning the Print Head

automatically. Do not perform any other operations until the printer completes the cleaning of

the Print Head. While cleaning is in progress, the
If printed ruled lines are misaligned or the print head position is misaligned, adjust the print head

position.

See

lamp still flashes orange after the Top Cover is closed, refer to "Alarm Lamp

Advanced Guide .

lamp is flashing green.

Aligning the Print Head

" of the on-screen manual:

POWER

.

Page 46 of 468 pagesReplacing an Ink Tank

Page top

Page 47 of 468 pagesChecking the Ink Status

Contents

C092

Routine Maintenance

>

Replacing an Ink Tank > Checking the Ink Status

>

Advanced Guide

Troubleshooting

Checking the Ink Status

You can check the ink status on the ink lamps or your computer screen.

With the Ink Lamps

1. Make sure that the power is turned on, and open the Paper Output Tray gently.

2. Open the Top Cover.

See step 2 in Replacing Procedure

.

3. Check the ink lamps.

Close the Top Cover after checking the ink lamp status.

Ink lamp is on

The ink tank is correctly installed.

Ink lamp is flashing

Flashing slowly (at around 3-second intervals)

..... Repeats

Ink tank is running low. Prepare a new ink tank.

Flashing fast (at around 1-second intervals)

...... Repeats

- The ink tank is installed in the wrong position.

Or

- The ink has run out.

Make sure that the ink tank is installed in the correct position as indicated by the label on the Print Head
Holder. If the position is correct but the lamp flashes, there has been an error and the printer cannot print.

Check the

Refer to "

Ink lamp is off

The ink tank is not installed properly or the function for detecting the remaining ink level is disabled. If the ink

tank is not installed properly, press the mark
it does not click into place, make sure that the orange protective cap has been removed from the bottom of

the ink tank.

If the ink lamp is still off after reinstalling the ink tank, there has been an error and the printer cannot print.

Check the

Alarm

lamp on the printer.

Troubleshooting " in the on-screen manual:

Alarm

lamp on the printer.

Advanced Guide

(Push) on the ink tank until the ink tank clicks into place. If

.

Page 48 of 468 pagesChecking the Ink Status

Refer to " Troubleshooting " in the on-screen manual:

Advanced Guide

.

With the Computer Screen

You can confirm the ink status with the printer status monitor.

A symbol appears in the area (A) if there is any information about the remaining ink level.

Example:

The ink is running low. Prepare a new ink tank.

Note

An error message may appear while printing. Confirm the message and take an appropriate

action.

Follow the procedure below to open the confirmation screen.

1. Open the printer driver setup window.

Opening the Printer Driver Setup Window

See

.

2. Click View Printer Status on the Maintenance sheet.

To confirm the ink tank information, click the Ink Details menu.

Note

While printing, you can also display the printer status monitor by clicking the printer icon on the

taskbar. In Windows Vista or XP, click Canon XXX (where "

taskbar.

XXX

" is your printer's name) on the

Page top

Page 49 of 468 pagesWhen Printing Becomes Faint or Colors Are Incorrect

Contents

C093

Routine Maintenance

>

Advanced Guide

> When Printing Becomes Faint or Colors Are Incorrect

Troubleshooting

When Printing Becomes Faint or Colors Are Incorrect

If print results are blurred or colors are not printed correctly, the print head nozzles are probably clogged.

Follow the procedure below to print the nozzle check pattern, check the print head nozzle condition, then

clean the Print Head.
If printed ruled lines are misaligned or print results are otherwise unsatisfactory, aligning the Print Head

may improve print quality.

Important

Do not rinse or wipe the Print Head and ink tanks. This can cause trouble with the Print Head and ink

tanks.

Note

Before performing maintenance

Make sure that the orange protective tape does not remain on the ink tank.

Refer to "

Open the Top Cover and make sure that all lamps on the ink tanks are lit red.

If not, see

Increasing the print quality in the printer driver settings may improve the print result.

For details, refer to the on-screen manual: Advanced Guide

Troubleshooting " in the on-screen manual:

Checking the Ink Status

and take an appropriate action.

Advanced Guide

.

.

When the Print Results Are Blurred or Uneven:

Step 1

Printing the Nozzle Check Pattern

See

Examining the Nozzle Check Pattern

See

If there are missing lines or horizontal white streaks in the

pattern:

.

.

After cleaning the Print Head, print

and examine the nozzle check

pattern.

Step 2

Cleaning the Print Head

See

If the problem is not resolved after cleaning the Print Head

twice:

Step 3

Cleaning the Print Head Deeply

See

Note

When you have performed the procedure until step 3 and the problem has not been resolved, turn

off the power and clean the Print Head deeply again after 24 hours.

If the problem is still not resolved, the Print Head may be damaged. Contact the service center.

.

.

When the Print Results Are Not Even such as the Ruled Lines

Are Misaligned:

Aligning the Print Head

See

.

Page 50 of 468 pagesWhen Printing Becomes Faint or Colors Are Incorrect

Page top

Page 51 of 468 pagesPrinting the Nozzle Check Pattern

Contents

Pattern

C094

Routine Maintenance

>

>

When Printing Becomes Faint or Colors Are Incorrect

Advanced Guide

> Printing the Nozzle Check

Troubleshooting

Printing the Nozzle Check Pattern

Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles.

You need to prepare: a sheet of A4 or Letter-sized plain paper

Note

If the remaining ink level is low, the nozzle check pattern will not be printed correctly. Replace the

ink tank whose ink is low.

Replacing an Ink Tank

See

Printing the nozzle check pattern without a computer

You can also print the nozzle check pattern from the printer itself using the

button.

1. Make sure that the power is turned on and one or more sheets of A4 or Letter-sized plain paper

are loaded in the Cassette.

2. Open the Paper Output Tray gently, and extend the Output Tray Extension to open.
If the Inner Cover is open, close it.

3. Hold down the

it immediately.

The nozzle check pattern will be printed.

Do not perform any other operations until the printer completes the printing of the nozzle check

pattern.

Examine the nozzle check pattern and take an appropriate action.
See step 1 in

RESUME/CANCEL

Examining the Nozzle Check Pattern

.

RESUME/CANCEL

POWER

button until the

lamp flashes green twice, then release

.

1. Make sure that the power is turned on.

2. Make sure that one or more sheets of A4 or Letter-sized plain paper are loaded in

the Cassette.

3. Open the Paper Output Tray gently, and extend the Output Tray Extension to open.

Important

If the Inner Cover is open, close it.

4. Open the printer driver setup window.

Opening the Printer Driver Setup Window

See

.

5. Print the nozzle check pattern.

Click the Maintenance tab.

(1)

Click Nozzle Check.

(2)

Confirm the message and click Print Check Pattern.

(3)

The nozzle check pattern will be printed.

Do not perform any other operations until the printer completes the printing of the nozzle check pattern.

Note

Clicking Initial Check Items displays the items to be checked before printing the nozzle

check pattern.

Page 52 of 468 pagesPrinting the Nozzle Check Pattern

6. Examine the nozzle check pattern.

Examining the Nozzle Check Pattern

See

.

Page top

Page 53 of 468 pagesExamining the Nozzle Check Pattern

Contents

Pattern

C095

Routine Maintenance

>

>

When Printing Becomes Faint or Colors Are Incorrect

Advanced Guide

> Examining the Nozzle Check

Troubleshooting

Examining the Nozzle Check Pattern

Examine the nozzle check pattern, and clean the Print Head if necessary.

1. Check if there are missing lines in the pattern (1) or horizontal white streaks in the

pattern (2).

If there are missing lines in the pattern (1):

Clean the print head nozzles of the Black ink group (PGBK).

(A) Good

(B) Bad (Lines are missing)

If there are horizontal white streaks in the pattern (2):

Clean the print head nozzles of the Color ink group (C, M, Y, BK).

(A) Good

(B) Bad (Horizontal white streaks are present)

If there are missing lines in the pattern (1) and also there are horizontal white streaks in the

pattern (2):

Clean the print head nozzles of the All Colors ink group.

2. Take the appropriate action.

When cleaning is not required:

Click Exit on the Pattern Check dialog box to exit the nozzle check pattern examination.

When cleaning is required:

Click Cleaning.

(1)

Make sure that one or more sheets of A4 or Letter-sized plain paper are loaded

(2)

in the Cassette.

Follow the procedure from (3) in step 5 in

Cleaning the Print Head

to clean the Print Head.

Page 54 of 468 pagesExamining the Nozzle Check Pattern

Page top

Page 55 of 468 pagesCleaning the Print Head

Contents

C096

Routine Maintenance

>

>

When Printing Becomes Faint or Colors Are Incorrect

Advanced Guide

> Cleaning the Print Head

Troubleshooting

Cleaning the Print Head

Clean the Print Head if lines are missing or if horizontal white streaks are present in the printed nozzle
check pattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the Print
Head consumes ink, so clean the Print Head only when necessary.

You need to prepare: a sheet of A4 or Letter-sized plain paper

Note

Cleaning the Print Head without a computer

You can also clean the Print Head (print head nozzles of all ink colors) from the printer itself using

RESUME/CANCEL

the

1. Make sure that the power is turned on.

2. Hold down the

it immediately.

The printer starts cleaning the Print Head.

When the POWER

Print the nozzle check pattern to check the print head condition after cleaning.

Examining the Nozzle Check Pattern

See

button.

RESUME/CANCEL

lamp is lit green after flashing, the cleaning will be completed.

button until the

.

POWER

lamp flashes green once, then release

If you click Cleaning on the Pattern Check dialog box that appears after printing the nozzle check pattern

(See W hen cleaning is required: .), the printer starts cleaning the Print Head. Make sure that one or more
sheets of A4 or Letter-sized paper are loaded in the Cassette, then go to (3) in step 5.

Make sure that the power is turned on.

1.

2. Make sure that one or more sheets of A4 or Letter-sized plain paper are loaded in

the Cassette.

3. Open the Paper Output Tray gently, and extend the Output Tray Extension to open.

Important

If the Inner Cover is open, close it.

4. Open the printer driver setup window.

Opening the Printer Driver Setup Window

See

.

5. Clean the Print Head.

Click the Maintenance tab.

(1)

Click Cleaning.

(2)

Select the ink group to clean.

(3)

Note

This printer has two kinds of black ink: PGBK (pigment ink) and BK (dye ink).

Check the nozzle check pattern, then click Black if there are missing lines in PGBK, or click

Color if there are horizontal white streaks in BK.

For details on the nozzle check pattern, see

Examining the Nozzle Check Pattern

Page 56 of 468 pagesCleaning the Print Head

.

Click Execute.

(4)

The printer starts cleaning the Print Head when the

Do not perform any other operations until the printer completes the cleaning of the Print Head. This takes
about 1 minute.

Note

Clicking Initial Check Items displays the items to be checked before cleaning the Print Head.

Confirm the message and click Print Check Pattern.

(5)

The nozzle check pattern will be printed.

Do not perform any other operations until the printer completes the printing of the nozzle check pattern.

6. Examine the nozzle check pattern.

Examining the Nozzle Check Pattern

See

.

POWER

lamp starts flashing green.

Note

If the problem is not resolved after cleaning the Print Head twice, clean the Print Head deeply.

Cleaning the Print Head Deeply

See

.

Page top

Page 57 of 468 pagesCleaning the Print Head Deeply

Contents

Deeply

C097

Routine Maintenance

>

>

When Printing Becomes Faint or Colors Are Incorrect

Advanced Guide

> Cleaning the Print Head

Troubleshooting

Cleaning the Print Head Deeply

If print quality does not improve by the standard cleaning of the Print Head, clean the Print Head deeply.

Cleaning the Print Head deeply consumes more ink than the standard cleaning of the Print Head, so
clean the Print Head deeply only when necessary.

You need to prepare: a sheet of A4 or Letter-sized plain paper

1. Make sure that the power is turned on.

2. Make sure that one or more sheets of A4 or Letter-sized plain paper are loaded in

the Cassette.

3. Open the Paper Output Tray gently, and extend the Output Tray Extension to open.

Important

If the Inner Cover is open, close it.

4. Open the printer driver setup window.

Opening the Printer Driver Setup Window

See

.

5. Clean the Print Head deeply.

Click the Maintenance tab.

(1)

Click Deep Cleaning.

(2)

Select the ink group to clean deeply.

(3)

Note

This printer has two kinds of black ink: PGBK (pigment ink) and BK (dye ink).

Check the nozzle check pattern, then click Black if there are missing lines in PGBK, or click

Color if there are horizontal white streaks in BK.

For details on the nozzle check pattern, see

Click Execute.

(4)

Examining the Nozzle Check Pattern

.

Note

Clicking Initial Check Items displays the items to be checked before cleaning the Print Head

deeply.

Confirm the message and click OK.

(5)

The printer starts cleaning the Print Head deeply when the

Do not perform any other operations until the printer completes the deep cleaning of the Print Head. This
takes about 2 minutes 30 seconds.

Confirm the message and click Print Check Pattern.

(6)

The nozzle check pattern will be printed.

Do not perform any other operations until the printer completes the printing of the nozzle check pattern.

POWER

lamp starts flashing green.

Page 58 of 468 pagesCleaning the Print Head Deeply

6. Examine the nozzle check pattern.

See step 1 in

If a particular color is not printed properly, replace the ink tank of that color.

Replacing an Ink Tank

See

If the problem is not resolved, turn off the power and clean the Print Head deeply again after 24 hours.

If the problem is still not resolved, the Print Head may be damaged. Contact the service center.

Examining the Nozzle Check Pattern

.

.

Page top

Page 59 of 468 pagesAligning the Print Head

Contents

C098

Routine Maintenance

>

>

When Printing Becomes Faint or Colors Are Incorrect

Advanced Guide

> Aligning the Print Head

Troubleshooting

Aligning the Print Head

If printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print head

position.

You need to prepare: a sheet of A4 or Letter-sized Canon Matte Photo Paper MP

-101

Note

If the remaining ink level is low, the print head alignment sheet will not be printed correctly.

Replace the ink tank whose ink is low.

Replacing an Ink Tank

See

If you run out of supplied paper (Canon Matte Photo Paper MP-101) or the specified Canon genuine

paper is not immediately available or obtainable, you can use plain paper and align the Print Head

manually.

Refer to the on-screen manual: Advanced Guide

The print head alignment pattern is printed in black and blue.

Aligning the Print Head without a computer

You can also align the Print Head from the printer itself using the

1. Make sure that the power is turned on, and load a sheet of A4 or Letter-sized supplied paper or

Canon Matte Photo Paper MP-101 in the Rear Tray. Load it with the printing side (whiter side)

facing you in the Rear Tray.

2. Open the Paper Output Tray gently, and extend the Output Tray Extension to open.
If the Inner Cover is open, close it.

3. Hold down the
release it immediately.
The print head alignment sheet will be printed and the printer will adjust the print head position
automatically.
Do not perform any other operations until the printer completes the printing of the print head
alignment pattern.

RESUME/CANCEL

.

.

button until the

RESUME/CANCEL

POWER

lamp flashes green four times, then

button.

1. Make sure that the power is turned on.

2. Load a sheet of A4 or Letter-sized supplied paper or Canon Matte Photo Paper MP-

101 in the Rear Tray.

Load the paper with the print side (whiter side) facing you in the Rear Tray.

Important

You cannot use the Cassette to align the Print Head automatically. Be sure to load paper in the

Rear Tray.

3. Open the Paper Output Tray gently, and extend the Output Tray Extension to open.

Important

If the Inner Cover is open, close it.

4. Open the printer driver setup window.

Opening the Printer Driver Setup Window

See

.

5.

Adjust the print head position.

Click the Maintenance tab.

(1)

Click Print Head Alignment.

(2)

Confirm the message and click Align Print Head.

(3)

Page 60 of 468 pagesAligning the Print Head

The print head alignment sheet will be printed and the print head position will be adjusted automatically.

Do not perform any other operations until the printer completes the printing of the print head alignment
pattern. This takes about 5 minutes.

Note

If the automatic adjustment of the print head position has failed, the

Refer to "Eleven flashes:" of "Alarm Lamp Flashes Orange" in " Troubleshooting " of the on-
screen manual:

If the print results are still not satisfactory after adjusting the print head position as described

above, adjust the print head position manually.
Refer to the on-screen manual: Advanced Guide

Advanced Guide

.

.

Alarm

lamp flashes.

Page top

Page 61 of 468 pagesCleaning the Paper Feed Roller

Contents

C099

Routine Maintenance > Cleaning the Paper Feed Roller

>

Advanced Guide

Troubleshooting

Cleaning the Paper Feed Roller

If the Paper Feed Roller is dirty or paper powder is attached to it, paper may not be fed properly.

In this case, clean the Paper Feed Roller. Cleaning will wear out the Paper Feed Roller, so perform this
only when necessary.

You need to prepare: three sheets of A4 or Letter-sized plain paper

1. Make sure that the power is turned on.

2. Open the Paper Output Tray gently, and extend the Output Tray Extension to open.

Important

If the Inner Cover is open, close it.

3. Open the printer driver setup window.

Opening the Printer Driver Setup Window

See

.

4. Select Roller Cleaning.

Click the Maintenance tab.

(1)

Click Roller Cleaning.

(2)

Select the paper source to clean (Rear Tray or Cassette).

(3)

Click OK.

(4)

5. Clean the Paper Feed Roller without paper.

Follow the message to remove paper in the paper source you selected in (3) of

(1)

step 4.

Click OK.

(2)

The Paper Feed Roller will rotate as it is cleaned.

6. Clean the Paper Feed Roller with paper.

Make sure that the Paper Feed Roller has stopped rotating, then follow the

(1)

message to load three or more sheets of A4 or Letter-sized plain paper in the
paper source you selected in (3) of step 4.

Confirm the message and click OK.

(2)

The printer starts cleaning.

The cleaning will be completed after the paper is ejected.

Do not perform any other operations until the printer completes the cleaning of the Paper Feed Roller.

When the completion message appears, click OK.

(3)

If the problem is not resolved after cleaning the Paper Feed Roller in the Rear Tray, turn off the power,

disconnect the power plug, then wipe the Paper Feed Roller (A) located in the center inside the Rear Tray with a

moistened cotton swab or the like. Rotate the roller manually in the direction of the arrow (B) as you clean it. Do

not touch the roller with your fingers; rotate it with the cotton swab.

Page 62 of 468 pagesCleaning the Paper Feed Roller

If the problem is not resolved after cleaning the Paper Feed Roller, contact the service center.

Page top

Page 63 of 468 pagesCleaning the Pad in the Cassette

Contents

C100

Routine Maintenance

>

Advanced Guide

> Cleaning the Pad in the Cassette

Troubleshooting

Cleaning the Pad in the Cassette

If the Pad in the Cassette is smeared with paper powder or dirt, two or more sheets of paper may be
ejected. Follow the procedure below to clean the Pad in the Cassette.

You need to prepare: cotton swab

Pull out the Cassette from the printer, and remove all the papers.

1.

2. Clean the Pad (A) sideways with a moistened cotton swab.

Important

After cleaning the smeared Pad, dry it completely.

If the problem is not resolved, contact the service center.

Page top

Page 64 of 468 pagesOpening the Maintenance Screen

Advanced Guide

Routine Maintenance

Contents

C150

>

> Opening the Maintenance Screen

Opening the Maintenance Screen

You can perform maintenance operations from the printer driver setup window.

Opening the Printer Driver Setup Window

Note

Make sure that the power is turned on and the printer is connected to a computer.

Click the Start button, and Devices and Printers.

1.

When you are using Windows Vista:

Click Control Panel, and Printer under Hardware and Sound.

When you are using Windows XP:

Click Control Panel, Printers and Other Hardware, then Printers and Faxes.

Right-click the Canon XXX icon (where "

2.

Printing Preferences.

The printer driver setup window will appear.

" is your printer's name), and select

XXX

Troubleshooting

Note

You can also open the printer driver setup window from your software application or My

Printer on the desktop.
For details, refer to the on-screen manual:

Advanced Guide

.

Page top

Page 65 of 468 pagesAppendix

Advanced Guide

Contents

> Appendix

Appendix

Legal Limitations on Use of Your Product and Use of Images

Tips on How to Use Your Printer

Troubleshooting

Page top

Page 66 of 468 pagesLegal Limitations on Use of Your Product and Use of Images

Contents

>

Appendix

Advanced Guide

> Legal Limitations on Use of Your Product and Use of Images

Troubleshooting

Legal Limitations on Use of Your Product and Use of Images

It may be unlawful to print the following documents.

The list provided is non-exhaustive. When in doubt, check with a legal representative in your jurisdiction.

Paper money

Money orders

Certificates of deposit

Postage stamps (canceled or

uncanceled)

Identifying badges or insignias

Selective service or draft papers

Checks or drafts issued by

governmental agencies

Motor vehicle licenses and

certificates of title

Traveler's checks

Food stamps
Passports
Immigration papers

Internal revenue stamps (canceled or

uncanceled)
Bonds or other certificates of indebtedness
Stock certificates
Copyrighted works/works of art without

permission of copyright owner

Page top

when the ink (B) runs out, the ink lamp flashes fast to indicate that the ink needs to be replaced with

Page 67 of 468 pages

Tips on How to Use Your Printer

Advanced Guide

>

Contents

C112

Appendix

> Tips on How to Use Your Printer

Tips on How to Use Your Printer

This section introduces the tips on how to use your printer and for printing with optimal quality.

Ink is used for various purposes.

How is ink used for various purposes other than printing?

Ink may be used for purposes other than printing. Ink is not only used for printing, but also for
cleaning the Print Head to maintain the optimal printing quality.

The printer has the function to automatically clean the ink jet nozzles to prevent clogging. In the

cleaning procedure, ink is pumped out from the nozzles. Used ink for nozzle cleaning is limited to a

small amount.

Does black-and-white printing use color ink?

Black-and-white printing may use ink other than black ink depending on the type of printing paper or
the settings of the printer driver. So, color ink is consumed even when printing in black-and-white.

Troubleshooting

Why does the printer have two black ink tanks?

There are two kinds of black ink in the printer: dye ink (BK) and pigment ink (PGBK).

The dye ink is used mainly for printing photos, illustration, etc., and the pigment ink is used for text-

based documents. Each has different purposes so that even if one runs out, another will not be
used instead. If either of them runs out, the ink tank replacement is required.
These two inks are automatically used depending on the type of printing paper or the settings of the
printer driver. You cannot change the usage of these inks yourself.

Ink lamp indicates when ink is running low.

The inside of the ink tank consists of (A) the part where ink is preserved and (B) the sponge with
absorbed ink.

When the ink (A) runs out, the ink lamp flashes slowly to indicate that the ink is running low. Then,

a new one.

Replacing an Ink Tank

See

.

Printing on special paper: How to print with optimal quality!?

Tip!: Check the printer status before printing!

Is the Print Head ok?

If print head nozzles are clogged, print will be faint and papers will be wasted. Print the nozzle

check pattern to check the Print Head.

See W hen Printing Becomes Faint or Colors Are Incorrect

Is the inside of the printer smeared with ink?

.

After printing large quantities of paper or performing borderless printing, the area where papers

Tips on How to Use Your Printer

go through may get smeared with ink. Clean the inside of your printer with Bottom Plate
Cleaning.
Refer to the on-screen manual:

Advanced Guide

.

Tip!: Check how to load the paper correctly!

Is the paper loaded in the correct orientation?

When loading paper in the Rear Tray or Cassette, make sure the orientation of paper.

Page 68 of 468 pages

Rear Tray

To load paper in the Rear Tray, load

paper with the printing side facing you.

To load paper in the Cassette, load paper with the

printing side facing down.

Cassette

Is the paper curled?

The curled paper causes paper jam. Flatten the curled paper, then reload it.

Refer to "

Troubleshooting

" in the on-screen manual:

Advanced Guide

.

Tip!: After loading paper, be sure to specify the paper settings!

After loading paper, be sure to select the loaded paper in Media Type of the printer driver. If the type
of paper is not selected, you may not be able to get the satisfactory print result.

Media Types You Can Use

See

There are various types of paper: paper with special coating on the surface for printing photos with
optimal quality and paper suitable for documents. Media Type of the printer driver has different
settings for each type of paper in advance (such as using ink, ejecting ink, or distance from nozzles)

so that you can print on each paper with the optimal image quality. You can print with different

settings in Media Type suitable for each type of loaded paper.

.

Use the RESUME/CANCEL button to cancel printing!

Tip!: Never press the ON button!

If you press the
queues in the printer and you may not be able to continue to print.

Press the

ON

button while printing is in progress, the print data sent from the computer

RESUME/CANCEL

Note

If you cannot cancel printing by pressing the

computer, open the printer driver setup window to delete the unnecessary print jobs from the

printer status monitor.

Does the printer need to be handled with care when using or

transporting?

Tip!: Do not use or transport the printer vertically or slanted!

If the printer is used or transported vertically or slanted, the printer may become damaged or ink

may leak from the printer.

button to cancel printing.

RESUME/CANCEL

button while printing from a

Be sure not to use or transport the printer vertically or slanted.

Tips on How to Use Your Printer

Tip!: Do not place any object on the Top Cover!

Do not place any object on the Top Cover. It will fall into the Rear Tray when the Top Cover is

opened and cause the printer to malfunction.
Also, place the printer where objects will not fall on it.

Page 69 of 468 pages

Tip!: Carefully choose the area to place the printer!

Place the printer at least 5.91 inches / 15 cm away from other electrical appliances such as
fluorescent lamps. If the printer is placed closer to those, it may not be able to work properly due to
fluorescent noises.

How to maintain the optimal printing quality?

The key to printing with the optimal printing quality is to prevent the Print Head from drying or clogging.

Always follow the following steps for optimal printing quality.

Follow the procedure below to disconnect the power plug.

ON

1. Press the

2. Make sure that the POWER lamp is not lit.

3. Disconnect the power plug from the wall outlet.

If you press the ON button to turn off the power, the printer caps the Print Head (nozzles)
automatically to prevent from drying. If you disconnect the power plug from the wall outlet before

POWER

the
drying or clogging.

To disconnect the power plug, be sure to follow this procedure.

button on the printer to turn it off.

lamp is turned off, the Print Head will not be capped properly and this will cause

Print periodically!

Just as the tip of a felt pen becomes dry and unusable if it has not been used for a long time,
even if it is capped, the Print Head too, may become dried or clogged if the printer has not been
used for a long time.
We recommend you to use the printer at least once a month.

Note

Depending on the type of paper, ink may blur if you trace the printed area with a highlight pen or

Tips on How to Use Your Printer

paint-stick, or bleed if water or sweat comes in contact with the printed area.

Lamp on the printer is flashing: What can I do?

Alarm lamp is flashing orange.

(A)

Alarm lamp flashes

(B) Alarm lamp is off

(C) Alarm

Your printer has an error.
Refer to "

POWER lamp flashes green and Alarm lamp flashes orange alternately.

An error that requires repair has occurred. Contact the service center.

lamp flashes repeatedly

Troubleshooting

" in the on-screen manual:

Advanced Guide

, then resolve the error.

Page 70 of 468 pages

Colors are uneven, and print results are blurred.

Tip!: Print the nozzle check pattern to check if the nozzles are

clogged.

If the print head nozzles are clogged, colors may become uneven or the print results may be blurred.

In this case

Print the nozzle check pattern

Check the printed check pattern to see if the nozzles are clogged.

When Printing Becomes Faint or Colors Are Incorrect

See

.

Page top

MC-5273-V1.00

Page 71 of 468 pagesiP4800 series Advanced Guide

Basic Guide

Printing

Troubleshooting

How to Use This Manual

Printing This Manual

About Disc Label Printing

Maintenance

Changing the Printer Settings

Appendix

When you display this on-screen

manual in a language

environment other than English,

some English descriptions may

be displayed.

Printing

Printing from a Computer

Printing with the Bundled Application Software

What Is Easy-PhotoPrint EX?

Printing Photos

Starting Easy-PhotoPrint EX

Selecting a Photo

Selecting the Paper

Printing

Creating an Album

Starting Easy-PhotoPrint EX

Selecting the Paper and Layout

Selecting a Photo

Editing

Printing

Printing Labels on Discs

Printing Calendars

Starting Easy-PhotoPrint EX

Selecting the Paper and Layout

Selecting a Photo

Editing

Printing

Printing Stickers

Starting Easy-PhotoPrint EX

Selecting the Paper and Layout

Selecting a Photo

Editing

Printing

Printing Layout

Starting Easy-PhotoPrint EX

Selecting the Paper and Layout

Selecting a Photo

Editing

Printing

Printing Premium Content

Starting Easy-PhotoPrint EX

Selecting the Paper and Layout

Selecting a Photo

Editing

Printing

Correcting and Enhancing Photos

Using the Auto Photo Fix Function

Using the Red-Eye Correction Function

Using the Face Brightener Function

Using the Face Sharpener Function

Using the Digital Face Smoothing Function

Using the Blemish Remover Function

Adjusting Images

Correct/Enhance Images Window

Creating Still Images from Videos

Video Frame Capture/Movie Print Window

Downloading Images from Photo Sharing Sites

Import Photos from Photo Sharing Sites Window

Questions and Answers

How Can I Move (or Copy) the Saved File?

Which Side of the Displayed Image Does the Printing

Start from?

How Do I Print with Even Margins?

What Is "C1" or "C4"?

Photo Print Settings

Printing Labels on Discs Directly

Printing Vivid Photos

Reducing Photo Noise

Cropping Photos (Photo Print)

Printing Dates on Photos (Photo Print)

Printing Multiple Photos on One Page

Printing an Index

Printing ID Photos (ID Photo Print)

Printing Photo Information

Saving Photos

Opening Saved Files

Other Settings

Changing Layout

Changing Background

Adding Photos

Swapping Positions of Photos

Replacing Photos

Changing Position, Angle and Size of Photos

Cropping Photos

Framing Photos

Printing Dates on Photos

Attaching Comments to Photos

Adding Text to Photos

Saving

Page 72 of 468 pagesiP4800 series Advanced Guide

Setting Holidays

Setting Calendar Display

Opening Saved Files

Printing with Other Application Software

Various Printing Methods

Printing with Easy Setup

Setting a Page Size and Orientation

Setting the Number of Copies and Printing Order

Setting the Stapling Margin

Execute Borderless Printing

Fit-to-Page Printing

Scaled Printing

Page Layout Printing

Poster Printing

Booklet Printing

Duplex Printing

Stamp/Background Printing

Registering a Stamp

Registering Image Data to be Used as a Background

Printing an Envelope

Switching the Paper Source to Match the Purpose

Displaying the Print Results before Printing

Setting Paper Dimensions (Custom Size)

Changing the Print Quality and Correcting Image Data

Selecting a Combination of the Print Quality Level

and a Halftoning Method

Printing a Color Document in Monochrome

Specifying Color Correction

Optimal Photo Printing of Image Data

Adjusting Colors with the Printer Driver

Printing with ICC Profiles

Adjusting Color Balance

Adjusting Brightness

Adjusting Intensity

Adjusting Contrast

Simulating an Illustration

Representing Image Data with a Single Color

Presenting Image Data with Vivid Colors

Smoothing Jagged Outlines

Changing Color Properties to Improve Coloration

Reducing Photo Noise

Overview of the Printer Driver

Printer Driver Operations

Canon IJ Printer Driver

XPS Printer Driver

How to Open the Printer Driver Setup Window

Maintenance Tab

Page 73 of 468 pagesiP4800 series Advanced Guide

Canon IJ Status Monitor

Canon IJ Preview

Printing Photographs Directly from a Compliant Device

Printing Photographs Directly from a PictBridge Compliant
Device

Printing Photographs Directly from a PictBridge
Compliant Device

About PictBridge Print Settings

Settings on a PictBridge Compliant Device

Troubleshooting

Troubleshooting

If an Error Occurs

The Printer Cannot Be Powered On

Alarm Lamp Flashes Orange

POWER Lamp Flashes Green and Alarm Lamp Flashes

Orange Alternately

Cannot Install the Printer Driver

Cannot Install the Application Program

Easy-WebPrint EX Does Not Start up or Easy-WebPrint
EX Menu Does Not Appear

Cannot Connect to Computer Properly

Printing Speed Is Slow/Hi-Speed USB Connection Does
Not Work/"This device can perform faster" Message Is

Displayed

Print Results Not Satisfactory

Cannot Print to End of Job

Part of the Page Is Not Printed

No Printing Results/Printing Is Blurred/Colors Are Wrong/

White Streaks

Lines Are Misaligned

Line or Image Does Not Print or Prints Partially

Printed Paper Curls or Has Ink Blots

Paper Is Smudged/Printed Surface Is Scratched

Back of the Paper Is Smudged

Vertical Lines Are Printed on the Sides of the Printout

Colors Are Uneven or Streaked

Printing Does Not Start

Printing Stops Before It Is Completed

Printer Moves But Ink Is Not Ejected

Printing Speed Is Not as Fast as Expected

Print Head Holder Does Not Move to the Position for
Replacing

Paper Does Not Feed Properly

Paper Does Not Feed from the Paper Source Specified in the

Printer Driver

Paper Jams

Paper Is Jammed in the Paper Output Slot or the Rear
Tray

Page 74 of 468 pagesiP4800 series Advanced Guide

Paper Is Jammed inside the Printer at the Transport Unit

Jammed Paper Is Not Removed out When Automatic
Duplex Printing

In Other Cases

Message Appears on the Computer Screen

Error Number: B200 A printer error has occurred. Turn the
printer off and unplug the power cord of the printer from

the power supply. Then contact the service center. Is

Displayed

Error Number: **** A printer error has occurred. Turn the
printer off and then on again. If this doesn't clear the error,

see the user's guide for more detail. Is Displayed

Error Regarding Automatic Duplex Printing Is Displayed

Error Regarding Automatic Print Head Alignment Is

Displayed

Error Regarding the Power Cord Being Unplugged Is

Displayed

Writing Error/Output Error/Communication Error

Other Error Messages

The Inkjet Printer/Scanner/Fax Extended Survey Program

Screen Is Displayed

Cannot Print Properly with Automatic Duplex Printing

For Windows Users

Printer Status Monitor Is Not Displayed

Error Message Appears on a PictBridge Compliant Device

Cannot Use the Contents on CREATIVE PARK PREMIUM

If You Cannot Resolve the Problem

FAQs

Instructions for Use (Printer Driver)

Page 75 of 468 pagesiP4800 series Advanced Guide

Using Easy-PhotoPrint EX

Page 76 of 468 pagesHow to Use This Manual

Advanced Guide

> How to Use This Manual

How to Use This Manual

Operating the Contents Pane

Operating the Explanation Window

Printing This Manual

Using Keywords to Find a Document

Registering Documents to My Manual

Symbols Used in This Document

Trademarks and Licenses

Page top

Page 77 of 468 pagesOperating the Contents Pane

Advanced Guide

>

How to Use This Manual > Operating the Contents Pane

Operating the Contents Pane

When you click a document title displayed in the contents pane found to the left of the on-screen manual,
the documents of that title are displayed in the explanation window on the right side.

When you click found to the left of

, the document titles found in the lower hierarchies are displayed.

Note

Click

to close or display the contents pane.

Page top

Page 78 of 468 pagesOperating the Explanation Window

Advanced Guide

>

How to Use This Manual > Operating the Explanation Window

Operating the Explanation Window

Explanation Window

(1) Click the green characters to jump to the corresponding document.

(2) The cursor jumps to the top of this document.

Window Used in Operation Explanation

This on-screen manual describes with a window displayed when the Windows 7 operating system
Home Premium (called Windows 7 below) is used.

Page top

Page 79 of 468 pagesPrinting This Manual

Advanced Guide

>

How to Use This Manual

Printing This Manual

> Printing This Manual

Click

to display the print pane to the left of the on-screen manual.

Note

Click to close or display the print pane.

When you click

easily set up the paper to be used for printing.

, and then click Print Settings to display the Print dialog box. When the dialog box is

Click

displayed, select the printer to be used for printing. The Print Setup tab also allows you to select the
printer to be used.

After selecting the printer to be used, click Properties... to specify the print settings.

, and then click Option Settings to display the Option Settings dialog box. You can then set up

Click

the printing operation.

Print document title and page number
When this check box is checked, the manual name and the page number are printed in the
header (top of the document).
Print background color and images
When this check box is checked, the background color and the image are printed. Some
images are printed regardless of whether this check box is checked or not.
Check number of pages to be printed before printing
When this check box is checked, the Print Page Count Confirmation dialog box is displayed
before printing starts. This dialog box allows you to check how many pages will be printed.

On the Document Selection tab, select the method for printing the document. The following four methods
of printing are available:

and then click Page Setup, the Page Setup dialog box appears. You can then

Print Current Document

Print Selected Documents

Print My Manual

Print All Documents

Note

You can select the type to be printed, and then easily specify print settings on the Print Setup tab.

Print Current Document

You can print the currently displayed document.

From Select Target, select Current Document

1.

The title of the currently displayed document is displayed in the Documents to Be Printed list.

Note

By selecting Print linked documents, you can also print documents that are linked to the current
document. The linked documents are added to the Documents to Be Printed list.

Click Print Preview to display and check what the print results will look like before you actually

print the document.

Click Print Setup tab

2.

On the Page Setup tab, select the printer to be used and specify simple print settings, as necessary.

Page 80 of 468 pagesPrinting This Manual

Click Start Printing

3.

A message confirming the number of print pages is displayed.

Execute print

4.

Confirm the number of pages to be printed, and then click Yes.

The documents that are currently displayed are printed.

Print Selected Documents

You can select and print the documents that you want to print.

From Select Target, select Selected Documents

1.

The titles of all documents are displayed in the Documents to Be Printed list.

Select the documents to be printed

2.

From the Documents to Be Printed list, select and check the title check boxes of the documents to
be printed.

Note

When you select the Automatically select documents in lower hierarchies check box, the check
boxes of all document titles found in the lower hierarchies are selected.
Click Select All to select the check boxes of all document titles.

Click Clear All to clear the check boxes of all document titles.

Click Print Preview to display and check what the print results will look like before you actually

print the document.

Click Print Setup tab

3.

On the Page Setup tab, select the printer to be used and specify simple print settings, as necessary.

Click Start Printing

4.

A message confirming the number of print pages is displayed.

Execute print

5.

Confirm the number of pages to be printed, and then click Yes.

All documents with selected check boxes are printed.

Print My Manual

You can select and print documents registered in My Manual.

For details about My Manual, see "

From Select Target, select My Manual

1.

The titles of the documents that have been registered to My Manual are displayed in the Documents

to Be Printed list.

Select the documents to be printed

2.

From the Documents to Be Printed list, select and check the title check boxes of the documents to
be printed.

Registering Documents to My Manual

."

Note

Click Select All to select the check boxes of all document titles.

Click Clear All to clear the check boxes of all document titles.

Click Print Preview to display and check what the print results will look like before you actually

print the document.

Page 81 of 468 pagesPrinting This Manual

Click Print Setup tab

3.

On the Page Setup tab, select the printer to be used and specify simple print settings, as necessary.

Click Start Printing

4.

A message confirming the number of print pages is displayed.

Execute print

5.

Confirm the number of pages to be printed, and then click Yes.

All documents with selected check boxes are printed.

Print All Documents

You can print all documents of the on-screen manual.

From Select Target, select All Documents

1.

The titles of all documents are displayed in the Documents to Be Printed list, and the check boxes
are automatically selected.

Note

When you uncheck the check box of a document title, that document is not printed.

Click Select All to select the check boxes of all document titles.

Click Clear All to clear the check boxes of all document titles.

Click Print Preview to display and check what the print results will look like before you actually

print the document.

Click Print Setup tab

2.

On the Page Setup tab, select the printer to be used and specify simple print settings, as necessary.

Click Start Printing

3.

A message confirming the number of print pages is displayed.

Execute print

4.

Confirm the number of pages to be printed, and then click Yes.

All documents are printed.

Important

A large amount of paper is necessary to print all documents. Before printing, be sure to check
the number of print pages displayed in the Print Page Count Confirmation dialog box.

The Print Preview dialog box allows you to scale the printing to the paper width or to set the

zoom rate. However, if the print data extends outside the paper because of the new zoom rate,

that portion of the document will not be printed on the paper.

Page 82 of 468 pagesPrinting This Manual

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Page 83 of 468 pagesUsing Keywords to Find a Document

Advanced Guide

>

How to Use This Manual > Using Keywords to Find a Document

Using Keywords to Find a Document

You can enter a keyword to search for a target document.

All documents in the currently displayed on-screen manual are searched.

Click

1.

The search pane is displayed to the left of the on-screen manual.

Note

Click

Enter a keyword

2.

In Keyword, enter a keyword for the item to be checked.

When you want to enter multiple keywords, insert a space between the keywords.

to close or display the search pane.

Note

You can enter up to 10 search keywords or up to 255 characters.
Uppercase and lowercase are not distinguished.
The program can also search for keywords that contain spaces.
A convenient way of quickly finding a document to be read is to enter keywords as described
below.

To learn how to operate a function you are using:
Enter the menu name displayed on the operation panel of this machine or on the computer

(for example, frame erase copy).

To find an explanation of the operation for a specific purpose:

Enter function + item to be printed (for example, print calendar).

Click Start Searching

3.

The search is started, and the titles of documents containing the keyword are displayed in the

search results list.

When you execute a search by entering multiple keywords, the search results are displayed as
shown below.

[Documents Containing Perfect Match]

Documents containing the entire search character string (including spaces) exactly as entered

(perfect match)

[Documents Containing All Keywords]

Documents containing all keywords that were entered

[Documents Containing Any Keyword]

Documents containing at least one of the keywords that were entered

Display the document that you want to read

4.

From the search results list, double-click (or select and press Enter key) the title of the document

you want to read.

When the documents of that title are displayed, the keywords found on those documents are
highlighted.

Note

The search history remains when you modify the keyword entry and perform search multiple times.

To delete the search history, click

is displayed.

located at the right of Keyword, and select Clear History, which

Page 84 of 468 pagesUsing Keywords to Find a Document

Page top

window, and then select Add to My Manual from the right-click menu.

Page 85 of 468 pagesRegistering Documents to My Manual

Advanced Guide

>

How to Use This Manual

> Registering Documents to My Manual

Registering Documents to My Manual

Register frequently read documents as My Manual documents so that you can refer to those documents

easily at any time.

Display the document

1.

Display the document to be added to My Manual.

Click

2.

The My Manual pane is displayed to the left of the on-screen manual.

Note

Click to close or display the My Manual pane.

Register the document to My Manual

3.

Click Add.

The title of the currently displayed document is added to List of My Manual.

Note

You can also add documents to My Manual by the following methods. If you add a document to

My Manual, a

From the Recently Displayed Documents list, double-click the document title that you want

to add to My Manual (or select the document and press Enter key) to display the title, and
then click Add.

Right-click the document title displayed in the contents pane or right-click the explanation

In the contents pane, select the document title that you want to add to My Manual, and then
click Add to My Manual at the bottom right of the pane.

mark is displayed in the document icons in the contents pane.

Display My Manual

4.

When you double-click (or select and press Enter key) a document title displayed in List of My

Manual, that document is displayed in the explanation window.

Note

To delete a document from List of My Manual, select that document title from the list, and then

click Delete (or press Delete key).

Page 86 of 468 pagesRegistering Documents to My Manual

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Page 87 of 468 pagesSymbols Used in This Document

Advanced Guide

>

How to Use This Manual

> Symbols Used in This Document

Symbols Used in This Document

Warning

Instructions that, if ignored, could result in death or serious personal injury caused by incorrect operation
of the equipment. These must be observed for safe operation.

Caution

Instructions that, if ignored, could result in personal injury or material damage caused by incorrect
operation of the equipment. These must be observed for safe operation.

Important

Instructions including important information. Be sure to read these indications.

Note

Instructions include notes for operation and additional explanations.

Page top

Page 88 of 468 pages

Trademarks and Licenses

Advanced Guide

>

How to Use This Manual > Trademarks and Licenses

Trademarks and Licenses

Microsoft is a registered trademark of Microsoft Corporation.

Windows is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other
countries.

Windows Vista is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or
other countries.

Internet Explorer is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or

other countries.

Macintosh and Mac are trademarks of Apple Inc., registered in the U.S. and other countries.

Bonjour is a trademark of Apple Inc., registered in the U.S. and other countries.

Adobe, Adobe Photoshop, Adobe RGB and Adobe RGB (1998) are either registered trademarks or
trademarks of Adobe Systems Incorporated in the United States and/or other countries.

Note

The formal name of Windows Vista is Microsoft Windows Vista operating system.

Exif Print

This printer supports Exif Print.

Exif Print is a standard for enhancing the communication between digital cameras and printers. By
connecting to an Exif Print-compliant digital camera, the camera's image data at the time of shooting is
used and optimized, yielding extremely high quality prints.

Page top

Page 89 of 468 pagesPrinting from a Computer

Advanced Guide

> Printing from a Computer

Printing from a Computer

Printing with the Bundled Application Software

Printing with Other Application Software

Page top

Page 90 of 468 pagesPrinting with the Bundled Application Software

Advanced Guide

>

Printing from a Computer

> Printing with the Bundled Application Software

Printing with the Bundled Application Software

What Is Easy-PhotoPrint EX?

Printing Photos

Creating an Album

Printing Labels on Discs

Printing Calendars

Printing Stickers

Printing Layout

Printing Premium Content

Correcting and Enhancing Photos

Creating Still Images from Videos

Downloading Images from Photo Sharing Sites

Questions and Answers

Photo Print Settings

Other Settings

Page top

Page 91 of 468 pagesWhat Is Easy-PhotoPrint EX?

Advanced Guide

EX?

A000

>

Printing from a Computer >

Printing with the Bundled Application Software

> What Is Easy-PhotoPrint

What Is Easy-PhotoPrint EX?

Easy-PhotoPrint EX allows you to create albums, calendars and stickers easily using photos taken with
digital cameras.

You can also print borderless photos easily.

Important

Easy-PhotoPrint EX can only be used with Canon inkjet printers. It does not support some Canon
compact photo printers, including SELPHY CP series.

If a printer that supports Easy-PhotoPrint EX is not installed, you cannot print items you create.
If Easy-PhotoPrint EX is installed on a computer that already has Easy-LayoutPrint installed, Easy­LayoutPrint will be replaced by Easy-PhotoPrint EX.

Note

See Help of Easy-PhotoPrint EX for descriptions of Easy-PhotoPrint EX screens.
Click Help in a screen or dialog box, or select Easy-PhotoPrint EX Help... from the Help menu. Help

appears.

About Exif Print

Easy-PhotoPrint EX supports "Exif Print." Exif Print is a standard for enhancing the communication

between digital cameras and printers.

By connecting to an Exif Print-compliant digital camera, the image data at the time of shooting is used

and optimized, yielding extremely high quality prints.

Starting Easy-PhotoPrint EX from Other Applications

Easy-PhotoPrint EX can be started from other applications.

See the application's manual for details on the procedure for starting.

MP Navigator EX Ver.1.00 or later supports the following functions.

- Photo Print

- Album

ZoomBrowser EX Ver.6.0 or later supports the following functions.

- Photo Print

- Album

ZoomBrowser EX Ver.5.8 or later supports the following function.

- Album

Digital Photo Professional Ver.3.2 or later supports the following function.

- Photo Print

Important

Easy-PhotoPrint EX is subject to the following restrictions when started from Digital Photo

Professional:

Menu and Open do not appear in the step button area on the left side of the screen.
Images cannot be corrected/enhanced.
Image display order cannot be changed.
Edited images cannot be saved.
Options other than Enable ICC Profile cannot be selected for Color correction for printing on

the Advanced tab of the Preferences dialog box. Therefore, you cannot use the Vivid Photo

and Photo Noise Reduction functions.

Page 92 of 468 pagesWhat Is Easy-PhotoPrint EX?

Solution Menu EX Ver.1.0.0 or later supports the following functions.

- Photo Print

- Album

- Disc Label

- Calendar

- Layout Print

- PREMIUM Contents Print

Important

When Easy-PhotoPrint EX is started by selecting a function from Solution Menu EX, Menu does

not appear in the step button area on the left side of the screen.

PREMIUM Contents Print is not displayed in Menu of Easy-PhotoPrint EX.
To print premium content, start Easy-PhotoPrint EX from Solution Menu EX.

Keep these points in mind when using PREMIUM Contents Print.

To print with Easy-PhotoPrint EX, you need to download and install the exclusive content.

See "Downloading Premium Content " for details on how to download content.
You may only use the content downloaded or printed for personal purposes.
You may not use the content for commercial purposes.

Supported Image/Video Data Formats (Extensions)

BMP (.bmp)

JPEG (.jpg, .jpeg)

TIFF (.tif, .tiff)

PICT (.pict, .pct)

Easy-PhotoPrint image files (.epp)

MOV ( .mov)

Important

Only MOV format videos recorded with Canon digital cameras are supported.
When selecting an image, if there is a TIFF file in the selected folder, the image may not be

displayed correctly or Easy-PhotoPrint EX may shut down depending on the TIFF format. In such
cases, move the TIFF file to another folder or recreate the file in a different data format, and then

select the folder again.

Note

Page 93 of 468 pagesWhat Is Easy-PhotoPrint EX?

The thumbnails of files in unsupported formats are displayed as
When Easy-PhotoPrint EX is started from Digital Photo Professional, all image files supported by
Digital Photo Professional will be displayed.

(Question Mark).

File Formats (Extensions) Supported by Easy-PhotoPrint EX

Easy-PhotoPrint EX Photo Print file (.el6)

Easy-PhotoPrint EX Album file (.el1)

Easy-PhotoPrint EX Stickers file (.el2)

Easy-PhotoPrint EX Calendar file (.el4)

Easy-PhotoPrint EX Layout file (.el5)

Easy-PhotoPrint EX PREMIUM Contents file (.el7)

CD-LabelPrint data (.cld)

Page top

Page 94 of 468 pagesPrinting Photos

Advanced Guide

A010

>

Printing from a Computer >

Printing with the Bundled Application Software

Printing Photos

Easy-PhotoPrint EX allows you to print your favorite photos in a variety of layouts.

You can also create borderless photos easily.

Corrections suitable for photos can be applied automatically when printing.

> Printing Photos

Steps

Starting Easy-PhotoPrint EX

1.

Selecting a Photo

2.

Selecting the Paper

3.

Printing

4.

Try This

Correcting and Enhancing Photos

Creating Still Images from Videos

Downloading Images from Photo Sharing Sites

Printing Labels on Discs Directly

Printing Vivid Photos

Reducing Photo Noise

Cropping Photos (Photo Print)

Printing Dates on Photos (Photo Print)

Printing Multiple Photos on One Page

Printing an Index

Printing ID Photos (ID Photo Print)

Printing Photo Information

Saving Photos

Opening Saved Files

Questions and Answers

How Can I Move (or Copy) the Saved File?

Which Side of the Displayed Image Does the Printing Start from?

How Do I Print with Even Margins?

Page 95 of 468 pagesPrinting Photos

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Page 96 of 468 pagesStarting Easy-PhotoPrint EX

Advanced Guide

Easy-PhotoPrint EX

A011

>

Printing from a Computer >

Starting Easy-PhotoPrint EX

From the Start menu, select All Programs > Canon Utilities > Easy-PhotoPrint EX >

1.

Easy-PhotoPrint EX.

Easy-PhotoPrint EX starts and Menu appears.

Printing with the Bundled Application Software

Printing Photos

>

> Starting

Page top

Page 97 of 468 pagesSelecting a Photo

Advanced Guide

Selecting a Photo

A012

>

Printing from a Computer >

Selecting a Photo

Click Photo Print from Menu.

1.

The Select Images screen appears.

Printing with the Bundled Application Software

Printing Photos

>

>

Important

The thumbnails (reduced images) displayed in the screen may appear as follows:

- A black line appears along an edge of the image.

- An edge of the image appears cropped.
However, such images will be displayed normally when enlarged or previewed, and print
results will not be affected.

Select the folder that contains the image you want to print from the folder tree area.

2.

The images in the folder will be displayed as thumbnails (miniatures).

Important

If Easy-PhotoPrint EX is started from another application (MP Navigator EX, ZoomBrowser EX

or Digital Photo Professional), the folder tree area will not be displayed.
The images selected in the application will be displayed as thumbnails.

Note

You can also use still images captured from videos.

Creating Still Images from Videos

You can also use images downloaded from photo sharing sites on the Internet.

Downloading Images from Photo Sharing Sites

Click the image you want to print.

want is reached. To reduce the number of copies shown in the box, click

3.

The number of copies appears as "1" below the clicked image, while the selected image itself will
appear in the selected image area.

Note

To delete an image in the selected image area, select the image you want to delete and click

(Delete Imported Image).

To delete all images from the selected image area, click (Delete All Imported Images).

To print two or more copies of an image, click

You can change the order of photos using the list located at the top right corner of the screen.

You can select the printing order from Sort by Date and Sort by Name.

(Up arrow) until the number of copies you

(Down arrow).

Note

You can correct or enhance the selected image before printing.

Correcting and Enhancing Photos

See Help for details on the Select Images screen.

Page 98 of 468 pagesSelecting a Photo

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Page 99 of 468 pagesSelecting the Paper

Advanced Guide

Selecting the Paper

A013

>

Printing from a Computer >

Selecting the Paper

Click Select Paper.

1.

The Select Paper screen appears.

Printing with the Bundled Application Software

Printing Photos

>

>

Set the following items according to the printer and paper to be used:

2.

Printer

Paper Source

Paper Size

Media Type

Note

The paper sizes and media types may vary depending on the printer. See Help for details.
The paper sources may vary depending on the printer and the media type.

Note

You can print directly on a printable disc by selecting Printable Disc for Paper Size.

Printing Labels on Discs Directly

You can print photos with more vivid colors or you can reduce the photo noise.

Printing Vivid Photos

Reducing Photo Noise

See Help for details on the Select Paper screen.

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Page 100 of 468 pagesPrinting

Advanced Guide

A014

Printing

Click Layout/Print.

1.

The Layout/Print screen appears.

>

Printing from a Computer >

Printing with the Bundled Application Software

Printing Photos

>

> Printing

Important

The thumbnails (reduced images) displayed in the screen may appear as follows:

- A black line appears along an edge of the image.

- An edge of the image appears cropped.
However, such images will be displayed normally when enlarged or previewed, and print
results will not be affected.

Select a layout you want to use.

2.

Click a borderless layout to print borderless photos.

Note

The layouts that can be selected may vary depending on the printer, paper size, and media
type.

Click Print.

3.

Important

The photo print settings will be discarded if you exit Easy-PhotoPrint EX without saving the settings.

It is recommended that you save the printed image if you want to print it again.

Saving Photos

When you print on a bordered layout, the margins on the left and right or the top and bottom may

become wider than the other.