Canon iP3300 User Manual

User's Guide

1

MP-0911-V2.00

FAQs

How to Use This Manual

Safety Precautions

Before Printing

Main Components Loading Printing Paper

Basic Printing

Printing with Windows

Printing with Macintosh

Printing Media

Compatible Media Types High Resolution Paper HR-101N Glossy Photo Paper GP-401 / Glossy Photo Paper "Everyday Use" GP-501 Matte Photo Paper MP-101 Photo Paper Plus Double Sided PP-101D Photo Paper Plus Glossy PP-101 Photo Paper Plus Semi-gloss SG-101, SG-201 Photo Paper Pro PR-101 Photo Stickers PS-101 T-Shirt Transfers TR-301 Envelopes

Routine Maintenance

Replacing an Ink Tank

2

Keeping the Best Printing Results When Printing Becomes Faint or Colors Are Incorrect Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Print Head Cleaning Print Head Deep Cleaning Aligning the Print Head Cleaning Your Printer

Using the Canon Setup Utility

Features of the Canon Setup Utility Starting the Canon Setup Utility Canon Setup Utility Menu (Windows) Canon Setup Utility Menu (Macintosh)

Troubleshooting

Cannot Install the Printer Driver Cannot Connect to Computer Properly Print Results Not Satisfactory Printer Does Not Start or Stops During Print Jobs Paper Does Not Feed Properly Paper Jams ALARM Lamp Flashes Orange Error Message Appears on the Screen Windows-specific Problems Cannot Print Properly from a Digital Camera If You Cannot Resolve the Problem

Appendix

Included Items Printing Area Uninstalling the On-Screen Manuals Transporting the Printer Specifications Opening the Printer Properties Dialog Box (Windows) Opening the Page Setup and Print Dialog Box (Macintosh) Opening the Printer Setup Utility (Print Center) (Macintosh)

Opening the Canon IJ Printer Utility (Macintosh)

3

How to Use This Manual

4

The screen of this on-screen manual consists of two parts: the Menu frame (on the left) and the Content frame (on the right).

Note

The example screenshots in this section are in English.

(1) Menu frame (2) Content frame

Note

5

Operations explained in this manual are specific to computers running Windows® XP with Service Pack 2 (hereafter referred to as "Windows XP SP2") or Mac® OS X v.10.4.x operating systems. Operation may vary depending on your operating system.

The example above is the screen in Windows. The appearance of the screen in Macintosh® differs slightly.

Navigating from the Menu

Click a title on the Menu frame. The corresponding topic will appear on the Content frame.

Navigating in the Content Frame

(1) Click a character string with a blue underline to jump to the associated

page.

(2) : Click to jump to the previous page.

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(3)

(4)

: Click to jump to the next page.

: Click to jump to the beginning of this page.

Printing This Manual

To print a topic, click on a blank area of the Content frame to make sure it is active, then click the Print button.

Note

Clicking the Print button without making the Content frame active can print the Menu frame instead.

To print a topic, click on a blank area of the Content frame to make sure it is active, then select Print on the File menu, and click the Print button.

Note

Clicking the Print button without making the Content frame active can print the Menu frame instead.

Searching Topics by Keywords

You can search for a topic by entering keywords.

Click the Show button. In the search screen, enter a keyword and click the List Topics button.

Select a topic to read from the list of search results, then click the Display button. The page is displayed.

Note

7

This searches all the on-screen manuals installed on your computer.

Enter keywords in the (search field), then press the Return key. Double-click the topic to read from the list of search results to display the page.

Note

You can click

to specify the search scope.

Search iP3300 User's Guide:

Searches in the on-screen manual currently opened.

Search All Help:

Searches all the online help installed on your computer.

Symbols Used in This Manual

Warning

Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly. In order to use the printer safely, always pay attention to these warnings.

Caution

Indicates a caution concerning operations that may lead to injury to persons or damage to property if not performed correctly. In order to use the printer safely, always pay attention to these cautions.

Important

Indicates operational warnings and restrictions. Be certain to read these items to operate the printer correctly, and avoid damage to the printer.

Note

8

Indicates notes for operation or additional explanations.

Indicates operations in Windows.

Indicates operations in Macintosh.

Trademarks

"Windows" and "Internet Explorer" are trademarks of Microsoft

Corporation, registered in the United States and other countries.

"Macintosh" and "Mac" are trademarks of Apple Computer, Inc., registered

in the U.S. and other countries.

Safety Precautions

9

Please read the safety warnings and cautions provided in this manual to ensure that you use the printer safely. Do not attempt to use the printer in any way not described in this manual.

Warning

You may cause an electric shock, fire, or damage the printer if you ignore any of these safety precautions.

Choosing a location

Power supply Never attempt to plug in or unplug the

Do not place the printer close to flammable solvents such as alcohol or thinners.

printer from the power supply when your hands are wet.

Always push the plug all the way into the power outlet.

Never damage, modify, stretch or excessively bend or twist

the power cord. Do not place heavy objects on the power cord.

Never plug the

printer into a

power socket

that is shared

with other

equipment (extension lead/cord, 2- or 3-way adapter, etc.).

Never use the printer if the power cord is bundled or knotted.

If you detect smoke, unusual smells

10

or strange noises around the printer, immediately unplug the printer at the power supply and call for service.

Periodically,

unplug the

printer and

use a dry cloth

to wipe off any

dust or dirt collected on the plug and the power outlet. If the printer is placed at a location exposed to a lot of dust, smoke, or high humidity, the dust collected on the plug absorbs moisture and may cause insulation failure and fire.

Cleaning the printer

Use a damp cloth to clean the printer. Never use flammable

solvents such as alcohol, benzene or thinners. If flammable solvents come in contact with electrical components inside the printer, it could cause a fire or electric shock.

Always unplug the printer from the power outlet before cleaning the printer. If you accidentally switch the printer on while cleaning it, you could injure yourself or damage the printer.

Maintaining the printer

Do not attempt to disassemble or modify the printer. There are no user serviceable parts inside the printer. The printer contains high-voltage components. Never attempt any maintenance procedure not described in this guide.

Working around

11

the printer

Do not use highly flammable sprays near the printer. This could cause a fire or electric shock if the spray comes into contact with electrical components inside the printer.

Caution

You may cause injury or damage the printer if you ignore any of these safety precautions.

Choosing a location

Do not install the printer in a location that is unstable or subject to excessive vibration.

Do not install the printer in locations that are very humid or dusty, in direct sunlight, outdoors, or close to a heating source. To avoid the risk of fire or electric shocks, install the printer in a location with an ambient temperature range of 5° C to 35°C (41°F to 95°F) and humidity of 10% to 90% (condensation free).

Do not place the printer on a thick rug or carpet.

Do not place the printer with its back attached to the wall.

Power supply

Ensure that the area around the power outlet is kept clear at all times so you can easily unplug the

power cord if necessary.

Never remove the plug by pulling on the cord.

Do not use an

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extension lead/ cord.

Never use a power supply source other than the one rated for the printer in the country of where you purchased the printer. AC 100-240 V, 50/60 Hz

Working around the printer

Print Heads and ink tanks

Never put your hands or fingers in the printer while it is printing.

Do not place any object on the printer. Do not place metal objects (paper clips,

staples, etc.) or containers of flammable solvents (alcohol, thinners, etc.) on top of the printer.

If any foreign object (metal or liquid) fall into the printer, unplug the power cord and call for service.

Do not transport or store the printer on a slant, vertically or upside-down, as the ink may leak and damage the printer.

For safety reasons, store Print Heads and ink tanks out of the reach of small children. If a child ingests any ink, consult a doctor immediately.

Do not shake Print Heads or ink tanks. Ink may leak out and stain clothing or the surrounding area.

Never touch the

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electrical contacts on a Print Head after printing. The metal parts may be very hot and

could cause burns.

Do not throw ink tanks into fire.

Before Printing

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Main Components

Front View

(1) Top Cover

Open when replacing the ink tanks, or when removing jammed paper.

(2) Paper Guide (Auto Sheet Feeder)

After loading paper, pinch the knob and slide it so that it just touches the left edge of the paper.

(3) Sheet Feeder Cover

Open to load paper in the Auto Sheet Feeder.

(4) Auto Sheet Feeder

Load paper here before printing. Paper feeds automatically, one sheet at a time.

(5) Paper Support

Supports paper loaded on the tray. Extend it before loading paper. To extend it, put your finger in the rounded indent and pull out the extension until it stops.

(6) Cover Guide

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Align the right side of the paper to this guide.

(7) POWER Button / Power Lamp

Turns the printer on and off. Lights or flashes green to indicate the power status.

(8) Alarm Lamp

Lights or flashes orange when an error has occurred, or when paper or ink has run out.

(9) RESUME/CANCEL Button

Press after resolving a printer error to dismiss an error message and resume printing. Press to cancel a print job in progress.

(10) Direct Print Port

When printing directly from a digital camera, a digital video camcorder, or mobile camera phone compliant with the PictBridge, connect the device here. Refer to "Printing Photographs Directly from a Compliant Device" in the Quick Start Guide.

(11) Paper Output Tray

Printouts are output to this tray.

(12) Output Paper Support

Supports output printouts. Extend it before printing.

(13) Paper Guide (Front Feeder)

After loading paper, pinch the knob and slide it so that it just touches the left edge of the paper.

(14) Front Feeder

Load A4, Letter, or B5-sized plain paper here. Paper feeds automatically, one sheet at a time.

(15) Paper Thickness Lever

Switches the clearance between the Print Head and the loaded paper to match the paper type. Adjust its position according to the type of paper you are printing on.

Note

16

POWER Lamp and ALARM Lamp You can check the status of the printer by the POWER and

ALARM lamps.

POWER lamp Off: The power is off. POWER lamp lit green: The printer is ready to print. POWER lamp flashing green: The printer is getting

ready to print, or printing is in progress.

ALARM lamp flashing orange: An error has occurred and the printer is not ready to print. For details, see

ALARM Lamp Flashes Orange.

POWER lamp flashes green once and ALARM lamp flashes orange once alternately: An error that requires contacting your Canon Service representative may have occurred. For details, see

POWER Lamp Flashes Green

and ALARM Lamp Flashes Orange Alternately.

Rear View

(16) USB Connector (for computer)

Plug in the USB cable connecting the printer to a computer here.

(17) Rear Cover

Open when removing jammed paper.

(18) Power Connector

Plug in the supplied power cord here.

Inside

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(19) Print Head Lock Lever

Locks the Print Head into place.

Important

Do not pull up this lever after installing the Print Head.

(20) Ink Lamp

Lights or flashes red to indicate the status of the ink tank.

(21) Print Head Holder

Holds the Print Head.

Note

For information on how to install the Print Head and ink tanks, refer to the Easy Setup Instructions.

Ink Lamps

You can check the status of each ink tank according to the way its lamp flashes.

On: The printer is ready to print.

Slow flashing (at around 3-second intervals): Ink is low. You can continue printing for a while, but we recommend you to have a replacement ink tank available. For details, see Knowing When to Replace Ink Tank.

Fast flashing (at around 1-second intervals): Ink tank is

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empty, or the printer is not ready due to an error. For details, see ALARM Lamp Flashes Orange.

Off: Make sure that the ink tanks are inserted properly. If the lamps are still off after reinserting the ink tanks, there has been an error and the printer cannot print. Check the number of times the orange ALARM lamp flashes and take appropriate action. For details, see

ALARM Lamp Flashes

Orange.

Loading Printing Paper

19

This section describes how to load printing paper in the Auto Sheet Feeder and the Front Feeder.

Paper Handling

Basic Printing

36

This section describes the procedure for basic printing. When printing photographs, you can also use Easy-PhotoPrint to easily specify print settings. Easy-PhotoPrint is provided on the Setup CD-ROM. For details on using Easy-PhotoPrint, refer to the Photo Application Guide on-screen manual.

Printing with Windows

Note

Menu and command names may differ between software applications, and more steps may be required. For details, refer to the instruction manual of your software application.

The steps described in this section are for printing in Windows XP SP2.

1 Turn on the printer and load the paper in the printer.

See Loading Printing Paper.

2 Create a document or open a file to print using an

appropriate application software.

3 Open the printer properties dialog box.

(1) Select Print on the application software's File menu.

The Print dialog box opens.

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(2) Make sure that Canon iP3300 is selected.

Note

If a different printer is selected, click Canon iP3300.

(3) Click Preferences (or Properties).

The Main sheet of the Printing Preferences dialog box appears.

4 Specify the required settings.

(1) Click Media Type to select the type of media loaded in the printer. (2) Select Auto Sheet Feeder or Front Feeder for Paper Source

depending on the paper source where you loaded the paper in step 1.

Note

38

If you select Front for Plain Paper, the printer will automatically switch to the Front Feeder when Plain Paper is specified for Media Type. You cannot load paper other than A4, Letter, or B5-sized plain paper in the Front Feeder.

(3) Set Print Quality and Color/Intensity as needed.

Note

For details on print quality settings, refer to the Printer Driver Guide on-screen manual.

(4) Click OK.

The Print dialog box is displayed.

Note

To confirm the paper size, click the Page Setup tab. If the setting does not match the document's paper size you set in the application software, you need to set the paper size to the same size, or otherwise use Scaled Printing or Fit-to-Page printing. For details, refer to the Printer Driver Guide on-screen manual.

For details on other printer driver functions, click Help or

Instructions to view the online help or the Printer Driver Guide on-screen manual. The Instructions button is

displayed on the Main and Maintenance sheets when the on-screen manuals are installed on your computer.

To display the preview and confirm how your document will look when printed, select the Preview before printing check box. Some application software may not have a preview function.

5 Print the document.

(1) Click Print (or OK).

39

Printing begins. Do not open the Top Cover while printing.

Note

To cancel a print job in progress, press the RESUME/ CANCEL button on the printer or click Cancel Printing on the Canon IJ Status Monitor. To display the Canon IJ Status Monitor, click Canon iP3300 on the taskbar.

Printing with Macintosh

Note

Menu and command names may differ between software applications, and more steps may be required. For details, refer to the instruction manual of your software application.

The steps described in this section are for printing in Mac OS X v.10.4.x.

1 Turn on the printer and load the paper in the printer.

See Loading Printing Paper.

2 Create a document or open a file to print using an

appropriate application software.

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3 Select Paper Size.

(1) Select Page Setup on the application software's File menu.

The Page Setup dialog box opens.

(2) Confirm that iP3300 is selected in Format for. (3) Select the desired paper size in Paper Size. (4) Click OK.

4 Specify the required settings.

(1) Select Print on the application software's File menu.

The Print dialog box opens.

(2) Select Quality & Media in the pop-up menu. (3) Select the desired media type in Media Type.

Select Auto Sheet Feeder or Front Feeder for Paper Source depending on the paper source where you loaded the paper in step 1.

Note

41

If you select Front for Plain Paper, the printer will automatically switch to the Front Feeder when Plain Paper is specified for Media Type. You cannot load paper other than A4, Letter, or B5-sized plain paper in the Front Feeder.

(4) Select the print mode appropriate to your document in Print Mode.

Note

When you select the print mode appropriate to your document in Print Mode, the document will be printed in color and at a print quality suited to the characteristics of the Media Type you have selected.

- Printing a top-quality photo: Select when printing documents consisting mainly of photographs and graphics featuring fine color gradation.

- Printing tables and charts: Select when printing documents consisting mainly of graphs and graphics (illustrations) with strong color definition.

- Printing a composite document: Select when printing documents consisting mainly of text.

- Detailed Setting: Select to fine-tune the Print Quality and Halftoning settings.

For details on other printer driver functions, click on the Quality & Media, Color Options, Special Effects,

Borderless Printing, or Margin sheet to view the Printer Driver Guide on-screen manual. If the on-screen manuals

are not installed, the Printer Driver Guide on-screen manual is not displayed even if

To display the preview and confirm how your document will look when printed, click Preview. Some application software may not have a preview function.

is clicked.

5 Print the document.

(1) Click Print.

Printing begins. Do not open the Top Cover while printing.

Note

42

Click the printer icon in the Dock to display the list of print jobs in progress. If you are using Mac OS X v.10.2.8, click the printer icon in the Dock to start up the Print Center and double-click the name of your printer in the Printer List.

To cancel a print job in progress, select the desired document in the Name list and click Delete. To temporarily stop a job in progress, click Hold. To cancel all the jobs in the list, click Stop Jobs.

Printing Media

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Compatible Media Types

You can use the following sizes and types of paper and other media.

Size

The following table shows paper sizes that can be used and where they can be loaded.

O:Available -:Unavailable

Paper Size

Width x Height

Letter 8.5 x 11

inches / 215.9 x 279.4 mm

Legal 8.5 x 14

inches / 215.9 x 355.6 mm

A5 5.83 x 8.27

inches / 148.0 x 210.0 mm

A4 8.27 x 11.69

inches / 210.0 x 297.0 mm

B5 7.17 x 10.12

inches / 182.0 x 257.0 mm

Auto

Front

Sheet

Feeder

O O

O -

O O

4" x 6" 4 x 6 inches /

101.6 x 152.4 mm

4" x 8" 4 x 8 inches /

101.6 x 203.2 mm

O -

5" x 7" 5 x 7 inches /

44

127.0 x 177.8 mm

O -

8" x 10" 8 x 10 inches /

203.2 x 254.0 mm

L 3.50 x 5

inches / 89.0 x

127.0 mm

2L 5 x 7.01

inches / 127.0 x 178.0 mm

Hagaki 3.94 x 5.83

inches / 100.0 x 148.0 mm

Hagaki 2 7.87 x 5.83

inches / 200.0 x 148.0 mm

Comm. Env. #10

4.13 x 9.5 inches / 104.8 x 241.3 mm

O -

DL Env. 4.33 x 8.66

inches / 110.0 x 220.0 mm

Choukei 3* 4.72 x 9.25

inches / 120.0 x 235.0 mm

Choukei 4* 3.54 x 8.07

inches / 90.0 x

205.0 mm

Youkei 4 4.13 x 9.25

inches / 105.0 x 235.0 mm

Youkei 6 3.86 x 7.48

inches / 98.0 x

190.0 mm

Credit Card 2.13 x 3.39

inches / 54.0 x

86.0 mm

O -

Card 2.17 x 3.58

45

inches / 55.0 x

91.0 mm

O -

Wide 4 x 7.1

O inches / 101.6 x 180.6 mm

* Not supported in Macintosh.

For paper to be loaded in the Auto Sheet Feeder, you can also set custom paper sized manually. Specify custom paper sizes within the following range.

Minimum size: 2.13 x 3.39 inches / 54.0 x 86.0 mm Maximum size: 8.5 x 23 inches / 215.9 x 584.2 mm

Important

Do not use the following types of paper. Using such paper will not only produce unsatisfactory results, but can also cause the printer to jam or malfunction.

Folded, curled, or wrinkled paper Damp paper Paper that is too thin (weighing less than 64 gsm / 17 lb) Paper that is too thick (non-Canon genuine paper

weighing more than 105 gsm / 28 lb)

Picture postcards Postcards affixed with photos or stickers Envelopes with double flaps Envelopes with sticker flaps Envelopes with an embossed or treated surface Any type of paper with holes Paper that is not rectangular Paper bound with staples or glue Paper with adhesives Paper decorated with glitter, etc.

Additionally, when printing on A5 or smaller sized paper, do not use paper thinner than a post card, including plain paper or notepad paper cut to a small size.

Note

46

Media Types Suitable for Borderless Printing The following media are compatible with Borderless

Printing: Glossy Photo Paper (A4, Letter, 4" x 6" / 101.6 x 152.4 mm, and 2.13" x 3.39" / 54.0 x 86.0 mm) Glossy Photo Paper "Everyday Use" (A4 and 4" x 6" / 101.6 x

152.4 mm) Matte Photo Paper (A4, Letter, and 4" x 6" / 101.6 x 152.4 mm) Photo Paper Plus Double Sided (A4, Letter, and 5" x 7" /

127.0 x 177.8 mm) Photo Paper Plus Glossy (A4, Letter, 5" x 7" / 127.0 x 177.8 mm, and 4" x 6" / 101.6 x 152.4 mm) Photo Paper Plus Semi-gloss (A4, Letter, 4" x 6" / 101.6 x

152.4 mm, and 8" x 10" / 203.2 x 254.0 mm) Photo Paper Pro (A4, Letter, 4" x 6" / 101.6 x 152.4 mm, 8" x 10" / 203.2 x 254.0 mm, and Wide)

Weight

64 to 105 gsm (17 to 28 lb) (plain paper except for genuine Canon media)

Do not use paper heavier or lighter than this (except for genuine Canon media), as it could jam in the printer.

Types

The following types of media can be used.

For details on the media and the printing methods, see the specific sections.

You may not be able to purchase some Canon genuine papers depending on your country.

Plain paper

You can use general copy paper or Canon's Super White Paper SW-201.

See Loading Printing Paper.

Other types of paper

See

High Resolution Paper HR-101N.

See Glossy Photo Paper GP-401 / Glossy Photo Paper "Everyday Use" GP-

47

501.

See

Matte Photo Paper MP-101.

See

Photo Paper Plus Double Sided PP-101D.

See

Photo Paper Plus Glossy PP-101.

See

Photo Paper Plus Semi-gloss SG-101, SG-201.

See

Photo Paper Pro PR-101.

See

Photo Stickers PS-101.

See

T-Shirt Transfers TR-301.

See

Envelopes.

Important

Put unused paper back into the package, and store them avoiding heat, humidity, and direct sunlight.

High Resolution Paper HR-101N

48

This type of paper provides better color reproduction than plain paper. It is suitable for printing business documents that feature graphics, and for printing photographs.

Size

This media is available in A4 and Letter sizes.

Loading

Load the paper in the Auto Sheet Feeder. Load the paper with the whiter side facing UP. Do not load paper higher than the limit mark. A maximum of 80 sheets can

be loaded at once.

Set the Paper Thickness Lever to the left.

Printer Driver Settings

Media Type: High Resolution Paper Page Size: Make sure that the setting matches the size set in the

application.

Handling of Printed Output

Do not stack more than 50 sheets in the Paper Output Tray. If the output paper is curled, it may prevent the next sheet from being ejected. In this case, or if the ink takes a long time to dry, remove each sheet as soon as it is printed.

Printable Area

See Printing Area.

Glossy Photo Paper GP-401 / Glossy Photo

49

Paper "Everyday Use" GP-501

This paper is thicker than High Resolution Paper and has a glossy printing surface to produce printouts close to photograph quality.

It is suitable for borderless printing.

Size

Glossy Photo Paper is available in A4, Letter, 4" x 6" / 101.6 x 152.4 mm, and Credit card sizes.

Glossy Photo Paper "Everyday Use" is available in A4, Letter, and 4" x 6" /

101.6 x 152.4 mm sizes.

Loading

Load the paper in the Auto Sheet Feeder. Load the paper with the whiter side facing UP. Be sure to set the paper in portrait orientation regardless of the printing

orientation. Loading in the landscape orientation can cause paper jams.

A maximum of the following number of sheets can be loaded at once, depending on the paper size; A4 (GP-401 / GP-501) or Letter-sized (GP401 / GP-501) paper, up to 10 sheets; 4" x 6" / 101.6 x 152.4 mm (GP-401 / GP-501) or Credit card-sized (GP-401) paper, up to 20 sheets.

Set the Paper Thickness Lever to the left.

Printer Driver Settings

Media Type: Glossy Photo Paper

Page Size: Make sure that the setting matches the size set in the application.

Handling of Printed Output

Do not stack more than 10 sheets in the Paper Output Tray.

Do not touch the printed surface nor stack the printed sheets until the ink is fixed (approximately 2 minutes).

Printable Area

See Printing Area.

Note

50

To prepare the data to be printed with Borderless Printing, create a document with the same size as the size of paper you are printing on, and then paste the image so that it fills the document area without leaving any margins. If you are using an application that allows you to set margins, set the left, right, top and bottom margins to 0 inches / mm. For instructions on setting margins, refer to the instruction manual of your application.

Matte Photo Paper MP-101

51

This is a thick matte water-resistant paper and provides superior color reproduction. It is suitable for a variety of printing purposes such as paper crafts, calendars, and photos with matte finish.

It is suitable for borderless printing.

Size

This media is available in A4, Letter, and 4" x 6" / 101.6 x 152.4 mm sizes.

Loading

Load the paper in the Auto Sheet Feeder.

Load the paper with the whiter side facing UP.

A maximum of the following number of sheets can be loaded at once, depending on the paper size; A4 or Letter-sized paper, up to 10 sheets; 4" x 6" / 101.6 x 152.4 mm paper, up to 20 sheets.

Set the Paper Thickness Lever to the left.

Printer Driver Settings

Media Type: Matte Photo Paper

Page Size: Make sure that the setting matches the size set in the application.

Handling of Printed Output

Remove each sheet as soon as it is printed.

Colors may slightly change if papers are stacked up before the ink is completely dry. We recommend drying the ink for 24 hours.

Do not attempt to dry the ink with a hair dryer or by exposing printed sheets to direct sunlight.

Do not touch the printed surface nor stack the printed sheets until the ink is fixed.

Storing Printed Output

Do not store or display printouts in hot or humid conditions. Never expose them to heat or direct sunlight.

Store printouts in photo albums, plastic folders, or photo frames to protect them from direct exposure to air.

* This will help protect printouts from color fading.

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* Do not mount printouts in an adhesive-type album, as you may not be able to remove them.

When storing printouts in albums with pockets, firmly insert them fully into the pocket. The edges of the printouts may turn yellow depending on the type of plastic folder or pocket album.

Printable Area

See Printing Area.

Note

To prepare the data to be printed with Borderless Printing, create a document with the same size as the size of paper you are printing on, and then paste the image so that it fills the document area without leaving any margins. If you are using an application that allows you to set margins, set the left, right, top and bottom margins to 0 inches / mm. For instructions on setting margins, refer to the instruction manual of your application.

Photo Paper Plus Double Sided PP-101D

53

This paper is provided with glossy coating on both sides, ensuring superior color reproduction. You can print high quality photographs onto both sides of this paper and bind the prints into a booklet to create a photo album.

It is suitable for borderless printing.

Important

When using Photo Paper Plus Double Sided PP-101D, be sure to clean the inside of the printer before printing. If the inside of the printer is dirty, the printout may become smudged. See Cleaning the Inside of the Printer.

You cannot use Photo Paper Plus Double Sided PP-101D on a Macintosh.

Note

You can use Easy-PhotoPrint or PhotoRecord (Windows only) to easily specify print settings. Easy-PhotoPrint and PhotoRecord (Windows only) are provided in the Setup CD-ROM. Install them on your computer in order to use them. For details on using Easy-PhotoPrint or PhotoRecord (Windows only), refer to the Photo Application Guide on-screen manual.

Size

This media is available in A4, Letter, and 5" x 7" / 127.0 x 177.8 mm sizes.

Loading

Load the paper in the Auto Sheet Feeder one sheet at a time. If paper is curled, flatten it before loading. Set the Paper Thickness Lever to the left.

Note

When Performing Duplex Printing

When you have finished printing on the front side, reload the paper in the paper source according to the printer driver messages to print on the reverse side.

Printer Driver Settings

54

Media Type: Photo Paper Plus Double Sided Page Size: Make sure that the setting matches the size set in the

application.

Handling of Printed Output

Remove each sheet as soon as it is printed.

Use the drying stand included in the Photo Paper Plus Double Sided PP101D package to dry the printouts for more than 30 minutes. When printouts need to be stacked up, allow them to dry for about 48 hours with a drying sheet, also provided in the package, inserted between each printout sheet. For details, refer to the instruction manual of Photo Paper Plus Double Sided PP-101D.

Do not attempt to dry the ink with a hair dryer or by exposing printed sheets to direct sunlight.

Do not touch the printed surface nor stack the printed sheets until the ink is fixed.

Storing Printed Output

Store printouts in photo albums or plastic folders to protect them from direct exposure to air. This will help protect printouts from color fading.

Avoid storing printouts in a hot or humid location or in direct sunlight. Store them in regular room temperature.

Avoid displaying or exhibiting printouts outdoors or in direct sunlight.

Printable Area

See Printing Area.

Note

To prepare the data to be printed with Borderless Printing, create a document with the same size as the size of paper you are printing on, and then paste the image so that it fills the document area without leaving any margins. If you are using an application that allows you to set margins, set the left, right, top and bottom margins to 0 inches / mm. For instructions on setting margins, refer to the instruction manual of your application.

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Photo Paper Plus Glossy PP-101

56

This is a thick paper with a glossy water-resistant coating and provides superior color reproduction. It is ideal for printing high quality photographs.

It is suitable for borderless printing.

Size

This media is available in A4, Letter, 4" x 6" / 101.6 x 152.4 mm, and 5" x 7" /

127.0 x 177.8 mm sizes.

Loading

Load the paper in the Auto Sheet Feeder.

Load the paper with the glossier side facing UP.

A maximum of the following number of sheets can be loaded at once, depending on the paper size; A4, Letter, or 5" x 7" / 127.0 x 177.8 mm paper, up to 10 sheets; 4" x 6" / 101.6 x 152.4 mm paper, up to 20 sheets.

If paper is curled, flatten it before loading.

Loading paper in stacks may cause the print side to be marked as it is fed in. In this case, load one sheet at a time.

Set the Paper Thickness Lever to the left.

Printer Driver Settings

Media Type: Photo Paper Plus Glossy

Page Size: Make sure that the setting matches the size set in the application.

Handling of Printed Output

Remove each sheet as soon as it is printed.

When printouts can be arranged without stacking them up, allow them to dry for about 24 hours. When printouts need to be stacked up, first allow each printout to dry for about 15 minutes, stack them with a sheet of plain paper, such as copying paper, inserted between each printout sheet, and allow them to dry for about 24 hours.

Do not attempt to dry the ink with a hair dryer or by exposing printed sheets to direct sunlight.

Do not touch the printed surface nor stack the printed sheets until the ink is fixed.

Storing Printed Output

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Store printouts in photo albums, plastic folders, or photo frames to protect them from direct exposure to air.

* This will help protect printouts from color fading.

* Avoid storing printouts in an adhesive-type album, as you may not be able to remove them.

When storing printouts in a pocket-type album, insert them in the pockets as far as they will go. The edges of the printouts may turn yellow depending on the type of plastic folder or pocket album.

Avoid storing printouts in a hot or humid location or in direct sunlight. Store them in regular room temperature.

Avoid displaying or exhibiting printouts outdoors or in direct sunlight.

Printable Area

See Printing Area.

Note

To prepare the data to be printed with Borderless Printing, create a document with the same size as the size of paper you are printing on, and then paste the image so that it fills the document area without leaving any margins. If you are using an application that allows you to set margins, set the left, right, top and bottom margins to 0 inches / mm. For instructions on setting margins, refer to the instruction manual of your application.

Photo Paper Plus Semi-gloss SG-101, SG-201

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This paper provides the same excellent water-resistant coating and superior color reproduction as the Photo Paper Plus Glossy PP-101, while offering a less reflective surface, closer to a traditional matte finish.

This paper is suitable for borderless printing.

Size

Photo Paper Plus Semi-gloss SG-101 is available in A4, Letter, and 4" x 6" /

101.6 x 152.4 mm sizes.

Photo Paper Plus Semi-gloss SG-201 is available in A4, Letter, 4" x 6" / 101.6 x 152.4 mm, and 8" x 10" / 203.2 x 254.0 mm sizes.

Loading

Load the paper in the Auto Sheet Feeder.

Load the paper with the whiter side facing UP.

A maximum of the following number of sheets can be loaded at once, depending on the paper size; A4 (SG-101, SG-201), Letter (SG-101, SG-

201), or 8" x 10" / 203.2 x 254.0 mm (SG-201) paper, up to 10 sheets; 4" x 6" / 101.6 x 152.4 mm (SG-101, SG-201) paper, up to 20 sheets.

If paper is curled, flatten it before loading.

Loading paper in stacks may cause the print side to be marked as it is fed in. In this case, load one sheet at a time.

Set the Paper Thickness Lever to the left.

Printer Driver Settings

Media Type: Photo Paper Plus Glossy

Page Size: Make sure that the setting matches the size set in the application.

Handling of Printed Output

Remove each sheet as soon as it is printed.

When printouts can be arranged without stacking them up, allow them to dry for about 24 hours. When printouts need to be stacked up, first allow each printout to dry for about 15 minutes, stack them with a sheet of plain paper, such as copying paper, inserted between each printout sheet, and allow them to dry for about 24 hours.

Do not attempt to dry the ink with a hair dryer or by exposing printed

59

sheets to direct sunlight.

Do not touch the printed surface nor stack the printed sheets until the ink is fixed.

Storing Printed Output

Store printouts in photo albums, plastic folders, or photo frames to protect them from direct exposure to air.

* This will help protect printouts from color fading.

* Avoid storing printouts in an adhesive-type album, as you may not be able to remove them.

When storing printouts in a pocket-type album, insert them in the pockets as far as they will go. The edges of the printouts may turn yellow depending on the type of plastic folder or pocket album.

Avoid storing printouts in a hot or humid location or in direct sunlight. Store them in regular room temperature.

Avoid displaying or exhibiting printouts outdoors or in direct sunlight.

Printable Area

See Printing Area.

Note

To prepare the data to be printed with Borderless Printing, create a document with the same size as the size of paper you are printing on, and then paste the image so that it fills the document area without leaving any margins. If you are using an application that allows you to set margins, set the left, right, top and bottom margins to 0 inches / mm. For instructions on setting margins, refer to the instruction manual of your application.

Photo Paper Pro PR-101

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This is a thick paper with a treated surface that enhances gloss and provides superior color reproduction. It is ideal for printing high quality photographs.

It is suitable for borderless printing.

Size

This media is available in A4, Letter, 4" x 6" / 101.6 x 152.4 mm, 8" x 10" /

203.2 x 254.0 mm, and Wide sizes.

Loading

Load the paper in the Auto Sheet Feeder.

Load the paper with the glossier side facing UP.

A maximum of the following number of sheets can be loaded at once, depending on the paper size; A4, Letter, or 8" x 10" / 203.2 x 254.0 mm paper, up to 10 sheets; 4" x 6" / 101.6 x 152.4 mm or Wide paper, up to 20 sheets.

If paper is curled, flatten it before loading.

Loading paper in stacks may cause the print side to be marked as it is fed in. In this case, load one sheet at a time.

Set the Paper Thickness Lever to the left.

Printer Driver Settings

Media Type: Photo Paper Pro

Page Size: Make sure that the setting matches the size set in the application.

Handling of Printed Output

When printing on A4, Letter, or Wide paper, remove each sheet as soon as it is printed. When printing on 8" x 10" / 203.2 x 254.0 mm paper, do not stack more than 10 sheets in the Paper Output Tray. When printing on 4" x 6" / 101.6 x 152.4 mm paper, do not stack more than 20 sheets in the Paper Output Tray.

When printouts can be arranged without stacking them up, allow them to dry for about 24 hours. When printouts need to be stacked up, first allow each printout to dry for about 15 minutes, stack them with a sheet of plain paper, such as copying paper, inserted between each printout sheet, and allow them to dry for about 24 hours.

Do not attempt to dry the ink with a hair dryer or by exposing printed

61

sheets to direct sunlight.

Do not touch the printed surface nor stack the printed sheets until the ink is fixed.

Storing Printed Output

Store printouts in photo albums, plastic folders, or photo frames to protect them from direct exposure to air.

* This will help protect printouts from color fading.

* Avoid storing printouts in an adhesive-type album, as you may not be able to remove them.

When storing printouts in a pocket-type album, insert them in the pockets as far as they will go. The edges of the printouts may turn yellow depending on the type of plastic folder or pocket album.

Avoid storing printouts in a hot or humid location or in direct sunlight. Store them in regular room temperature.

Avoid displaying or exhibiting printouts outdoors or in direct sunlight.

Printable Area

See Printing Area.

Note

To prepare the data to be printed with Borderless Printing, create a document with the same size as the size of paper you are printing on, and then paste the image so that it fills the document area without leaving any margins. If you are using an application that allows you to set margins, set the left, right, top and bottom margins to 0 inches / mm. For instructions on setting margins, refer to the instruction manual of your application.

Photo Stickers PS-101

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This is a peel-and-stick sheet that allows you to make your original stickers from your favorite photo. It is a glossy sheet and is highly resistant to water. On each sheet, you can print 16 photo stickers with excellent printing quality.

Note

You can use Easy-PhotoPrint or PhotoRecord (Windows only) to easily specify print settings. Easy-PhotoPrint and PhotoRecord (Windows only) are provided in the Setup CD-ROM. Install them on your computer in order to use them. For details on using Easy-PhotoPrint or PhotoRecord (Windows only), refer to the Photo Application Guide on-screen manual.

Size

This media is available in 4" x 6" / 101.6 x 152.4 mm size.

Loading

Load one sheet in the Auto Sheet Feeder at a time. Do not load Photo Stickers in the Front Feeder as this may damage the printer.

Load each sheet with the side to be peeled off facing UP. Printing on the back side can stain the inside of the printer or your clothes.

Place the sheet in portrait orientation with the smaller margin pointing downward. For details, refer to the instructions on the back of the sheet package.

If a sheet is curled, flatten it before loading.

Do not use a sheet from which stickers are about to come off or a sheet you have reattached peeled off stickers.

Set the Paper Thickness Lever to the left.

Printer Driver Settings

Media Type: Photo Paper Plus Glossy

Page Size: 4" x 6" / 101.6 x 152.4 mm

Handling of Printed Output

Remove each sheet as soon as it is printed.

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T-Shirt Transfers TR-301

64

This paper is used to create iron-on transfers. The image is printed inverted.

Note

Create an image for printing onto A4-sized paper.

The image is printed with the left and right inverted to the transfer. When it is ironed onto the T-shirt, you will get the correct, uninverted image.

Loading

Load the paper in the Auto Sheet Feeder one sheet at a time. Load the paper with the side that does not have green lines facing UP. If the T-shirt transfer is curled, flatten it by curling it in the opposite

direction.

Set the Paper Thickness Lever to the right.

Printer Driver Settings

Media Type: T-Shirt Transfers Page Size: A4

Handling of Printed Output

Remove each T-shirt transfer as soon as it is printed.

The T-shirt transfer with the printed image should be used as soon as possible. For details on how to use this paper, refer to the instructions supplied with the transfer.

Printable Area

See Printing Area.

Envelopes

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Use either European DL or US Comm. Env. #10 size envelopes.

Important

Select either DL Env. or Comm. Env. #10 in the printer driver according to the envelope size you are using. If you do not, the address will be printed in the wrong direction.

Preparation for Printing

1 Press down on all four corners and edges of the

envelopes to flatten them as shown below.

2 If the envelopes are curled, hold the opposite corners and

gently twist them in the opposite direction.

Make sure that the flap of the envelope is perfectly straight.

3 If the leading edge of an envelope is puffed up or curled,

use a pen to press the envelope flat and sharpen the crease.

Press the envelope completely flat, working from the middle to the edge.

* The above illustrations show a side view of the leading edge of the

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envelope. The envelopes may jam in the printer if they are not completely flat or the

edges are not aligned. Make sure that no curl or puff exceeds 0.2 inches / 5 mm.

Size

Use either European DL or US Comm. Env. #10 size envelopes.

Unsuitable Envelopes

Envelopes with an embossed or treated surface

Envelopes with a double flap or pressure seals

Envelopes with sticker flaps

Loading

Load envelopes in the Auto Sheet Feeder.

Load envelopes in portrait orientation with the rear flaps DOWN on the left and the address side facing UP.

Up to 10 envelopes can be loaded at once.

Do not pull out the Paper Support.

Set the Paper Thickness Lever to the right.

Note

If the envelopes do not feed properly, even after removing curl, clean the Paper Feed Roller.

See

Paper Does Not Feed Properly.

Printer Driver Settings

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Media Type: Envelope

Page Size: Select either DL Env. or Comm. Env. #10 according to the envelope size you are using.

Handling of Printed Output

Remove each envelope as soon as it is printed.

Do not touch the printed surface nor stack the printed sheets until the ink is fixed.

Printable Area

See Printing Area.

Routine Maintenance

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Replacing an Ink Tank

When ink runs out, replace the ink tank. The printer will not print if the wrong type of ink tank is used, or if it is installed in the incorrect position.

The printer uses the following ink tanks.

Black: PGI-5BK

Cyan: CLI-8C

Magenta: CLI-8M

Yellow: CLI-8Y

Note

Be sure to install the ink tanks in the correct order. The proper

arrangement from the left is Black

Yellow

.

, Cyan , Magenta ,

If printing becomes faint or white streaks appear despite sufficient

ink levels, see When Printing Becomes Faint or Colors Are Incorrect.

Getting the Ink Level Information

Ink Level Indication on the Printer

You can confirm the ink level in each ink tank by the ink lamps. Open the Top Cover of the printer to confirm how the ink lamps light or flash.

Ink is low:

......Repeats

The ink lamp flashes slowly (at around 3-second intervals). You can continue

69

printing for a while, but we recommend you to have a replacement ink tank available.

Ink is out:

......Repeats

The ink lamp flashes quickly (at around 1-second intervals), and the ALARM lamp on the printer flashes orange four or sixteen times. Replace the ink tank with a new one.

* When the ALARM lamp on the printer flashes orange seven, thirteen, fourteen, or fifteen times, an error has occurred and the printer is unable to print. For details, see

ALARM Lamp Flashes Orange.

Ink Level Indication on the Computer

Open the Canon IJ Status Monitor to check the ink level information.

(1) Open the printer properties dialog box.

Opening the Printer Properties Dialog Box (Windows).

See

(2) Click View Printer Status on the Maintenance sheet.

The following message is displayed.

*1 Confirm whether any symbols are displayed here.

Ink is low:

The "!" symbol appears above an ink tank with low ink. Obtain a replacement tank as soon as possible.

Ink may have run out: The "x" symbol appears above a tank that may have run out of ink and the

"Ink may have run out." message is displayed. Replace the ink tank with a

new one.

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Ink is out: The "x" symbol appears above a tank has run out of ink and the "Ink has

run out." message is displayed, and then an error message informing you that you need to replace the ink tank is displayed. Replace the ink tank with a new one immediately.

* To confirm the ink tank information, click the Ink Details menu.

* You can also display the Canon IJ Status Monitor by clicking the Canon IJ Status Monitor button which appears on the taskbar during printing.

Open the Canon IJ Printer Utility to check the ink level information.

(1) Open the Canon IJ Printer Utility.

Opening the Canon IJ Printer Utility (Macintosh).

See The Canon IJ Printer Utility is displayed.

(2) Select Ink Level Information in the pop-up menu.

The following dialog box is displayed.

*1 Confirm whether any symbols are displayed here.

Ink is low:

The "!" symbol appears above an ink tank with low ink. Obtain a replacement tank as soon as possible.

Ink is out or may have run out: The "x" symbol appears above a tank that is out or may have run out of

ink. Replace the ink tank with a new one.

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* To confirm the ink tank information, click About ink.

Knowing When to Replace Ink Tank

When ink has run out or may have run out in an ink tank, the ALARM lamp flashes orange four or sixteen times. When ink has run out or may have run out in an ink tank while printing, one of the following messages is displayed on your computer. Confirm the empty tank and replace it with a new one. After replacing the tank, close the Top Cover to resume printing.

Note

When ink is low, the "!" symbol appears above an ink tank with low ink in the Canon IJ Status Monitor. Obtain a replacement tank as soon as possible.

*1 Ink tank with low ink

If the ALARM lamp flashes orange four times

Ink may have run out. Replacing the ink tank is recommended.

Click Cancel Printing to cancel printing. Replace the ink tank with a new one.

If printing is in progress and you want to continue printing, press the RESUME/CANCEL button with the ink tank installed. Then printing can continue. Replacing the ink tank is recommended after the printing. The printer may be damaged if printing is continued under the ink out condition.

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*1 Ink tank that may have run out of ink

If the ALARM lamp flashes orange sixteen times

Ink has run out. Replace the ink tank. Printing under the current condition may damage the printer.

Click Cancel Printing to cancel printing. Replace the ink tank with a new one.

If you want to continue printing in this condition, you need to release the function for detecting the remaining ink level. Press and hold the RESUME/ CANCEL button for at least 5 seconds, and then release it.

* With this operation, releasing the function for detecting the remaining ink level is memorized, and the Canon IJ Status Monitor will no longer display the remaining ink level. Please be advised that Canon shall not be liable for any malfunction or trouble which may be caused by continuation of printing under the ink out condition.

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*1 Ink tank with no ink

If the ALARM lamp flashes orange four times

Ink may have run out. Replacing the ink tank is recommended.

Click Delete Job to cancel the current printing job. Click Stop Job to stop the current printing job. Click Stop All Jobs to stop all printing jobs. Replace the ink tank with a new one.

If printing is in progress and you want to continue printing, press the RESUME/CANCEL button with the ink tank installed. Then printing can continue. Replacing the ink tank is recommended after the printing. The printer may be damaged if printing is continued under the ink out condition.

If the ALARM lamp flashes orange sixteen times

Ink has run out. Replace the ink tank. Printing under the current condition may damage the printer.

Click Delete Job to cancel the current printing job. Click Stop Job to stop

74

the current printing job. Click Stop All Jobs to stop all printing jobs. Replace the ink tank with a new one.

If you want to continue printing in this condition, you need to release the function for detecting the remaining ink level. Press and hold the RESUME/ CANCEL button for at least 5 seconds, and then release it.

* With this operation, releasing the function for detecting the remaining ink level is memorized, and the Canon IJ Printer Utility will no longer display the remaining ink level. Please be advised that Canon shall not be liable for any malfunction or trouble which may be caused by continuation of printing under the ink out condition.

Replacing Ink Tanks

When ink tanks run out of ink, replace them using the following steps.

Important

Handling Ink

To maintain optimal printing quality, we recommend the use of specified Canon brand ink tanks. Refilling ink is not recommended.

Once you remove an ink tank, replace it immediately. Do not leave the printer with ink tanks removed.

Replace empty tanks with new ones. Inserting partially used ink tanks may cause the nozzles to clog. Furthermore, with such tanks, the printer will not be able to inform you when to replace the tanks properly.

Once an ink tank has been installed, do not remove it from the printer and leave it out in the open. This will cause the ink tank to dry out, and the printer may not operate properly when it is reinstalled. To

maintain optimal printing quality, use an ink tank within six months of

75

first use.

Color ink may be consumed even when printing a black-and-white document or when black-and-white printing is specified. Color ink is also consumed in Print Head Cleaning and Print Head Deep Cleaning, which may be necessary to maintain the printer's performance. When an ink tank is out of ink, replace it immediately with a new one.

1 Open the Front Feeder. 2 Make sure that the printer is on, and then open the Top

Cover.

The Print Head Holder moves to the center.

Caution

Do not hold the Print Head Holder to stop or move it. Do not touch the metallic parts inside the printer.

Important

If the Top Cover is left open for more than 10 minutes, the Print Head Holder moves to the right. Close and reopen the Top Cover to return the holder to the center.

3 Remove the ink tank whose lamp is flashing fast.

(1) Push the tab and remove the ink tank.

*1 Do NOT touch the Print Head Lock Lever; remove only the ink tank.

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Important

Handle ink tanks carefully to avoid staining clothing or

the surrounding area.

Discard empty ink tanks according to the local laws and

regulations regarding disposal of consumables.

Note

Do not remove more than one ink tank at a time. Be sure to replace ink tanks one by one when replacing more than one ink tank.

For details on ink lamp flashing speed, see Getting the

Ink Level Information.

4 Prepare the replacement tank.

(1) Remove the new ink tank from its packaging, then pull the orange tape

in the direction of the arrow (A) so that the protective film does not remain on the air hole (B). Then remove the film completely (C).

Important

Make sure that all the orange tape has been peeled off along the perforation. If part of the orange tape is remaining, ink may leak out when you remove the protective cap and may not eject properly when printing.

(2) Remove the orange protective cap from the bottom of the ink tank.

Discard the cap once it is removed.

*1 Do not touch the electrical contacts on the ink tank. Doing so can cause

77

the printer to malfunction or become unable to print.

*2 Carefully hold the protective cap when removing it to prevent the ink from

staining your fingers.

Important

Be sure to remove the clear film from the ink tank in the exact order shown in step 4-(1), as failure to follow this step may cause the ink to leak and stain your clothes and hands.

Do not squeeze the side of ink tanks as this may cause the ink to leak out and stain your clothes and hands.

Do not re-attach the protective cap once you have removed it. Discard it according to the local laws and regulations regarding disposal of consumables.

Do not touch the open ink port once the protective cap is removed, as this may prevent the ink from being ejected properly.

Be careful not to stain your clothes and hands with ink on the removed protective cap.

5 Install the ink tank.

(1) Insert the front end of the ink tank into the Print Head.

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*1 Make sure the position of the tank matches the label.

(2) Press on the

into place.

(3) Make sure that the ink lamp lights up red.

Important

The printer cannot be used unless all the ink tanks are installed.

mark on the ink tank until the ink tank snaps firmly

6 Close the Top Cover.

Note

If the ALARM lamp still flashes orange after the Top Cover is closed, see

ALARM Lamp Flashes Orange.

When you start printing after replacing the ink tank, Print Head Cleaning is performed automatically. Do not perform any other operations until Print Head Cleaning finishes. The POWER lamp flashes green during cleaning.

Keeping the Best Printing Results

To avoid drying of the Print Head and clogging of the nozzles, note the following.

When You Turn Off the Printer

Follow the procedure below to turn off the printer.

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(1) Press the POWER button to turn off the printer. (2) Confirm that the POWER lamp has gone out.

This takes a few seconds or as long as around 20 seconds.

(3) Unplug the power cord from the wall outlet.

If you are using a power outlet strip, you can switch it off instead.

When you press the POWER button to turn off the printer, the printer automatically puts a protective cap on the Print Head to prevent the ink from drying. If you remove the power cord or switch off the power outlet strip before the POWER lamp goes out, this capping will not be done properly, causing the Print Head to dry and clog.

When You Are Not Using the Printer for a Long Time

When you are not using the printer for a long time, print in both black & white and in color, or perform Print Head Cleaning, about once a month to prevent degradation of the Print Head.

Numerous nozzles are installed in the Print Head for high-precision printing. Just as the uncapped tip of a ballpoint pen or marker becomes dry and unusable if it is not used for a long period of time, the print head nozzles become blocked by dried ink. Periodically printing or cleaning the Print Head can prevent this blockage.

Note

If the printed area is traced with a highlight pen or paintstick or stained with water or sweat, ink may blur depending on the paper.

If the print head nozzles get clogged, printouts will become faint or particular colors will not be printed properly. For details, see When Printing Becomes Faint or

Colors Are Incorrect.

When Printing Becomes Faint or Colors Are Incorrect

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When printing becomes faint or colors are incorrect even if ink remains in the ink tanks, the print head nozzles are probably clogged. Print the nozzle check pattern to confirm the condition of the nozzles and then perform Print Head Cleaning.

If the ruled lines are shifted after running print head maintenance, align the Print Head.

Note

Before performing maintenance

Open the Top Cover and make sure that all lamps for the ink tanks are lit red.

- If any one of the lamps is flashing slowly, the associated ink tank is running low. You can continue printing for a while, but we recommend you to have a replacement ink tank available.

- If any one of the lamps is flashing fast, the associated ink tank is empty. Replace the ink tank. See

If an ink lamp is flashing fast even though ink remains in that ink tank, it is inserted in the wrong position. Make sure that the ink tank of the correct color is inserted in each position, matching the label. See

Replacing Ink Tanks.

Replacing an Ink Tank.

- If the ink lamp is not lit, the tank is not set properly. Press the

mark on the ink tank until the tank clicks into place. Make sure that all packaging material is peeled off the ink tank. See

Prepare the replacement tank..

Increase the Print Quality setting in the printer driver settings.

Print Results Not Satisfactory.

See

Step 1

See Printing the Nozzle Check Pattern.

If lines are missing or if white streaks appear

After cleaning the Print Head, print and examine the nozzle check pattern.

Step 2

See Print Head Cleaning.

If the problem is not resolved after

performing

Print Head Cleaning twice

Step 3

See Print Head Deep Cleaning.

Note

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If Print Head Deep Cleaning does not resolve the problem, the Print Head may be damaged. Contact your Canon Service representative.

If the Ruled Lines Are Shifted

Step 1

See Aligning the Print Head.

Printing the Nozzle Check Pattern

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Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles.

Note

You cannot feed paper from the Front Feeder to print the Nozzle

Check Pattern. Always load paper in the Auto Sheet Feeder.

Printing the Nozzle Check Pattern Without a Computer

Nozzle check pattern printing can be performed also from the printer

itself using the RESUME/CANCEL button.

1. Make sure that the printer is on, load a sheet of A4 or Letter-sized plain paper in the Auto Sheet Feeder.

2. Set the Paper Thickness Lever to the left.

3. Open the Front Feeder and extend the Paper Output Support.

4. Hold down the RESUME/CANCEL button until the POWER lamp flashes green twice, and then release it immediately.

The nozzle check pattern is printed. Do not open the Top Cover while printing.

1 Make sure that the printer is on, load a sheet of A4 or

Letter-sized plain paper in the Auto Sheet Feeder.

Set the Paper Thickness Lever to the left.

2 Open the Front Feeder and extend the Paper Output

Support.

3 Open the printer properties dialog box.

See Opening the Printer Properties Dialog Box Directly from the Start Menu.

4 Print the Nozzle Check Pattern.

(1) Click the Maintenance tab. (2) Click Nozzle Check. (3) Read the message and click Print Check Pattern.

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The nozzle check pattern is printed. Do not open the Top Cover while printing.

Note

Clicking Initial Check Items displays the items to be checked before printing the pattern.

5 Examine the pattern and take the appropriate action.

See Examining the Nozzle Check Pattern.

1 Make sure that the printer is on, load a sheet of A4 or

Letter-sized plain paper in the Auto Sheet Feeder.

Set the Paper Thickness Lever to the left.

2 Open the Front Feeder and extend the Paper Output

Support.

3 Open the Canon IJ Printer Utility dialog box.

See Opening the Canon IJ Printer Utility (Macintosh).

4 Print the Nozzle Check Pattern.

(1) Select Test Print in the pop-up menu. (2) Click Nozzle Check. (3) Read the message and click Print Check Pattern.

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The nozzle check pattern is printed. Do not open the Top Cover while printing.

Note

Clicking Initial Check Items displays the items to be checked before printing the pattern.

5 Examine the pattern and take the appropriate action.

See Examining the Nozzle Check Pattern.

Examining the Nozzle Check Pattern

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Examine the nozzle check pattern output by the printer, and clean the Print Head if necessary.

Note

The nozzle check pattern will not be printed correctly if there is not enough ink. Replace the ink tank if the remaining amount of ink is insufficient.

See

Replacing an Ink Tank.

1 Confirm the printed nozzle check pattern.

(1) If lines of this pattern are missing, the Black print head nozzle needs

cleaning. Example: When lines are missing

(2) If these patterns have white streaks, the Color print head nozzle

needs cleaning. Example: When white streaks appear

2 When cleaning is necessary, click Cleaning on the

Pattern Check dialog box.

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To proceed to cleaning of the Print Head, go to step 4-(3) of the Windows or Macintosh Print Head Cleaning procedure, depending on your platform. See

Print Head Cleaning.

If no lines of the group (1) pattern are missing and the group (2) patterns have no white streaks, click Exit or Quit to exit nozzle check pattern examination.

Print Head Cleaning

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Clean the Print Head if lines are missing or if white streaks appear in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Note that cleaning the Print Head causes used ink to be absorbed in the ink absorber. Cleaning the Print Head consumes ink, so perform Print Head Cleaning only when necessary.

Note

Cleaning the Print Head Without a Computer

The Print Head can also be cleaned from the printer itself, using the RESUME/CANCEL button.

1. Make sure that the printer is on.

2. Hold down the RESUME/CANCEL button until the POWER lamp flashes green once, and then release it immediately.

If you click Cleaning on the Pattern Check dialog box that is displayed after printing the nozzle check pattern, the Print Head Cleaning dialog box shown in of step 4-(3) in the following procedure will appear.

1 Make sure that the printer is on. 2 Open the Front Feeder and extend the Paper Output

Support.

3 Open the printer properties dialog box.

See Opening the Printer Properties Dialog Box Directly from the Start Menu.

4 Start Print Head Cleaning.

(1) Click the Maintenance tab. (2) Click Cleaning.

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(3) Select the ink group to be cleaned.

Note

Clicking Initial Check Items displays the items to be checked before cleaning.

(4) Click Execute.

Print Head Cleaning starts when the POWER lamp starts flashing green. Do not perform any other operations until Print Head Cleaning finishes.

This takes about 50 seconds.

(5) Load a sheet of A4 or Letter-sized plain paper in the Auto Sheet

Feeder and set the Paper Thickness Lever to the left.

(6) Click Print Check Pattern.

The nozzle check pattern is printed. Do not perform any other operations until the nozzle check pattern

finishes printing.

Note

The nozzle check pattern will not be printed correctly if there is not enough ink. Replace the ink tank if the remaining amount of ink is insufficient. See

Replacing an Ink Tank.

5 Check the print head condition with the printed nozzle

check pattern, and take appropriate action.

See Examining the Nozzle Check Pattern.

Note

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If the problem is not resolved after performing steps 4 and 5 twice, try Print Head Deep Cleaning. See

Cleaning.

If you click Cleaning on the Pattern Check dialog box that is displayed after printing the nozzle check pattern, the Print Head Cleaning dialog box shown in of step 4-(3) in the following procedure will appear.

Print Head Deep

1 Make sure that the printer is on. 2 Open the Front Feeder and extend the Paper Output

Support.

3 Open the Canon IJ Printer Utility dialog box.

See Opening the Canon IJ Printer Utility (Macintosh).

4 Start Print Head Cleaning.

(1) Make sure that Cleaning is selected in the pop-up menu. (2) Click Cleaning.

(3) Select the ink group to be cleaned.

Note

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Clicking Initial Check Items displays the items to be checked before cleaning.

(4) Click OK.

Print Head Cleaning starts when the POWER lamp starts flashing green. Do not perform any other operations until Print Head Cleaning finishes.

This takes about 50 seconds.

(5) Load a sheet of A4 or Letter-sized plain paper in the Auto Sheet

Feeder and set the Paper Thickness Lever to the left.

(6) Click Print Check Pattern.

The nozzle check pattern is printed. Do not perform any other operations until the nozzle check pattern

finishes printing.

Note

The nozzle check pattern will not be printed correctly if there is not enough ink. Replace the ink tank if the remaining amount of ink is insufficient.

See

Replacing an Ink Tank.

5 Check the print head condition with the printed nozzle

check pattern, and take appropriate action.

See Examining the Nozzle Check Pattern.

Note

If the problem is not resolved after performing steps 4 and 5 twice, try Print Head Deep Cleaning. See

Cleaning.

Print Head Deep

Print Head Deep Cleaning

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If print quality does not improve by standard Print Head Cleaning, try Print Head Deep Cleaning, which is a more powerful process. Note that cleaning the Print Head causes used ink to be absorbed in the ink absorber. Print Head Deep Cleaning consumes more ink than standard Print Head Cleaning, so perform this procedure only when necessary.

1 Make sure that the printer is on, and then load a sheet of

A4 or Letter-sized plain paper in the Auto Sheet Feeder.

Set the Paper Thickness Lever to the left.

2 Open the Front Feeder and extend the Paper Output

Support.

3 Open the printer properties dialog box.

See Opening the Printer Properties Dialog Box Directly from the Start Menu.

4 Start Print Head Deep Cleaning.

(1) Click the Maintenance tab. (2) Click Deep Cleaning.

(3) Select the ink group to be deeply cleaned.

Note

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Clicking Initial Check Items displays the items to be checked before deep cleaning.

(4) Click Execute. (5) When the confirmation message is displayed, click OK.

Print Head Deep Cleaning starts when the POWER lamp starts flashing green.

Do not perform any other operations until Print Head Deep Cleaning finishes. This takes about 100 seconds.

5 Check the condition of the Print Head.

(1) Print the nozzle check pattern to check the print head condition.

Printing the Nozzle Check Pattern.

See If a particular color is not printed properly, replace the ink tank of that

color. See

Replacing an Ink Tank.

(2) If the print head nozzles are still not clean, turn off the printer and

perform another Print Head Deep Cleaning after 24 hours.

(3) If this does not solve the problem, the Print Head may be damaged.

Contact your Canon Service representative.

1 Make sure that the printer is on, and then load a sheet of

A4 or Letter-sized plain paper in the Auto Sheet Feeder.

Set the Paper Thickness Lever to the left.

2 Open the Front Feeder and extend the Paper Output

Support.

3 Open the Canon IJ Printer Utility dialog box.

See Opening the Canon IJ Printer Utility (Macintosh).

4 Start Print Head Deep Cleaning.

(1) Make sure that Cleaning is selected in the pop-up menu.

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(2) Click Deep Cleaning.

(3) Select the ink group to be deeply cleaned.

Note

Clicking Initial Check Items displays the items to be checked before deep cleaning.

(4) Click OK.

Print Head Deep Cleaning starts when the POWER lamp starts flashing green.

Do not perform any other operations until Print Head Deep Cleaning finishes. This takes about 100 seconds.

5 Check the condition of the Print Head.

(1) Print the nozzle check pattern to check the print head condition.

Printing the Nozzle Check Pattern.

See If a particular color is not printed properly, replace the ink tank of that

color. See

Replacing an Ink Tank.

(2) If the print head nozzles are still not clean, turn off the printer and

perform another Print Head Deep Cleaning after 24 hours.

(3) If this does not solve the problem, the Print Head may be damaged.

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Contact your Canon Service representative.

Aligning the Print Head

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If ruled lines are printed misaligned or print results are otherwise unsatisfactory, adjust the print head position.

Note

You cannot feed paper from the Front Feeder when performing Print Head Alignment. Always load paper in the Auto Sheet Feeder.

1 Make sure that the printer is on, and then load two sheets

of A4 or Letter-sized plain paper in the Auto Sheet Feeder.

Set the Paper Thickness Lever to the left.

Important

You cannot print the print head alignment pattern if paper of size other than A4 or Letter is loaded. Be sure to use A4 or Letter-sized plain paper.

2 Open the Front Feeder and extend the Paper Output

Support.

3 Open the printer properties dialog box.

See Opening the Printer Properties Dialog Box Directly from the Start Menu.

4 Click the Maintenance tab and then Print Head

Alignment.

5 When the confirmation message is displayed, click Print

Head Alignment.

Important

Do not open the Top Cover while printing.

Note

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Clicking Check Setting prints the current settings and finishes Print Head Alignment.

6 After the pattern is printed, click Yes.

7 Look at the printout. From the patterns, select the most

even, least irregular patterns for each column and enter their numbers. Click OK.

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Note

If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical white streaks.

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(A) Less noticeable white streaks (B) More noticeable white streaks

8 Confirm the message, and then click OK.

Important

Do not open the Top Cover while printing.

9 In the same way, select the best patterns for each column,

enter their numbers, then click OK.

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10 When the confirmation message is displayed, click OK.

Note

When you turn off the printer, be sure to press the POWER button on the printer. Otherwise, the settings made here will not be saved.

1 Make sure that the printer is on, and then load two sheets

of A4 or Letter-sized plain paper in the Auto Sheet Feeder.

Set the Paper Thickness Lever to the left.

Important

You cannot print the print head alignment pattern if paper of size other than A4 or Letter is loaded. Be sure to use A4 or Letter-sized plain paper.

2 Open the Front Feeder and extend the Paper Output

Support.

3 Open the Canon IJ Printer Utility dialog box.

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See Opening the Canon IJ Printer Utility (Macintosh).

4 Select Test Print in the pop-up menu. 5 Click Print Head Alignment. 6 When the confirmation message is displayed, click Print

Head Alignment.

Important

Do not open the Top Cover while printing.

Note

Clicking Check Setting prints the current settings and finishes Print Head Alignment.

7 Look at the printout. From the patterns, select the most

even, least irregular patterns for each column and enter their numbers. Click Send.