Canon D800 User Manual

Printer Guide

IMPORTANT:

Read this manual carefully. Use this manual when you need quick reference help for the printer feature of your machine.

Using Your Documentation

Your machine includes the following documentation. This documentation has been designed so that you can easily use your machine to suit your particular needs.

Setting up the machine ..................................

Setting up paper ............................................

Installing Printer Driver................................

Document and paper handling .....................

Making copies.................................................

Maintenance ...................................................

Troubleshooting feed and copy issues ..........

Sending and receiving faxes ..........................

Speed dialing...................................................

Troubleshooting fax issues.............................

Printing with CAPT (Canon Advanced

Printing Technology)......................................

Checking the Status of a Print Job...............

Troubleshooting CAPT issues .......................

Set-up Instructions

Basic Guide

Fax Guide

Printer Guide

How This Manual Is Organized

Chapter 1

Chapter 2

Chapter 3

Chapter 4

Chapter 5

Appendix

Glossary

Index

Before You Start

Installing the Printer Driver (Canon Advanced Printing Technology (CAPT))

Printer Properties

Checking the Status of a Print Job

Troubleshooting

Printer Specifications

• Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions. However, as we are constantly improving our products, if you need an exact specification, please contact Canon.

iii

Legal Notices

Trademarks

Canon, the Canon Logo, and imageCLASS are trademarks of Canon Inc. Microsoft Microsoft Corporation in the United States and other countries. Other brand and product names are trademarks or registered trademarks of their respective companies. In this manual, Microsoft referred to as Microsoft, Windows, and Windows NT respectively.

, Windows®, and Windows NT® are registered trademarks or trademarks of

, Microsoft® Windows®, and Microsoft® Windows NT® are

No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual, or otherwise, without the prior written permission of Canon Inc.

Notice

The information in this document is subject to change without notice.

Disclaimer

CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF USE OR AGAINST INFRINGEMENT OF ANY PATENT. CANON INC. SHALL NOT BE LIABLE FOR ANY DIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY NATURE, OR LOSSES OR EXPENSES RESULTING FROM THE USE OF THIS MATERIAL.

Contents

Chapter 1: Before You Start

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Where to Find Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Chapter 2: Installing the Printer Driver (Canon Advanced Printing Technology (CAPT))

What is CAPT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Installing the Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Windows 95/98/Me . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

USB Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Parallel Port Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8

Windows NT 4.0/2000/XP/Server 2003 . . . . . . . . . . . . . . . . . . 2-13

USB Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13

Parallel Port Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15

Network Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-28

Connecting to the imageCLASS D800 Series

Already on Your Network . . . . . . . . . . . . . . 2-28

Printer Sharing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-31

Connecting the imageCLASS D800 Series

as a Network Printer . . . . . . . . . . . . . . . . . 2-32

Canon iC D800 Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-42

Printing with CAPT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-43

Chapter 3: Printer Properties

Windows 95/98/Me Printer Properties . . . . . . . . . . . . . . . . . . . . 3-2

Windows NT 4.0/2000/XP/Server 2003 Printer Properties and

Default Document Properties . . . . . . . . . . . . . . . . . 3-16

Chapter 4: Checking the Status of a Print Job

Opening the Status Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Using Canon iC D800 Status Window . . . . . . . . . . . . . . . . . . . . 4-3

Network Printer Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12

The Status Window Icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13

Closing the Status Window . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13

Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13

Chapter 5: Troubleshooting

Finding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

CAPT Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4

CAPT Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6

Using the Trouble Shooter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8

Uninstalling CAPT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10

Appendix A: Printer Specifications . . . . . . . . . . . . . . . . . . A-1

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . G-1

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .I-1

How to Use This Manual

■ Symbols Used in This Manual

Please read the list below of symbols, terms, and abbreviations used in this guide.

• Indicates a warning concerning operations that may lead to death or injury to

WARNING

CAUTION

IMPORT ANT

NOTE

( p. n-nn) A number preceded by an arrow and enclosed in parenthesis refers to a

persons if not performed correctly. In order to use the machine safely, always pay attention to these warnings.

• Indicates a caution concerning operations that may lead to injury to persons or damage to property if not performed correctly. In order to use the machine safely, always pay attention to these cautions.

• Indicates an operational warning or restriction. Be certain to read these items to operate the machine correctly, and to avoid damage to the machine.

• Indicates a note for operation or an additional explanation. Reading these is highly recommended.

page number in this guide which contains more information on the topic of the previous sentence.

 Set-up Instructions Refer to the Set-up Instructions for details on the topic of the previous

sentence.

 Basic Guide Refer to the Basic Guide for details on the topic of the previous

sentence.

machine The word “machine” refers to imageCLASS D800 series.

default A setting that remains in effect unless you change it.

Your new machine has many advanced features, including CAPT (Canon Advanced Printing Technology). CAPT gives you instant access to printer information. In this documentation CAPT is also referred to as the Canon iC D800, as it appears on your screen after it has been installed.

■ Displays Used in This Manual

Screenshots of computer operation screens used in this manual may differ from the ones you actually see, depending on the model or options that come with your machine.

The keys or buttons which you should press are marked with , as shown below. When multiple buttons or keys can be pressed, they will be highlighted and mentioned in the order in which they should be pressed.

4 The Wizard displays a list of available printers. Click Have Disk….

Click this button for operation

vii

■ Abbreviations Used in This Manual

In this manual, product names and model names are abbreviated as follows:

Microsoft® Windows® 95 operating system: Windows 95

Microsoft

Windows® 98 operating system: Windows 98

Microsoft® Windows® Millennium Edition operating system: Windows Me

Microsoft

WindowsNT®4.0 operating system: Windows NT 4.0

Windows® 2000 operating system: Windows 2000

Windows® XP operating system: Windows XP

Microsoft® Windows® Server 2003 operating system: Windows Server 2003

Microsoft® Windows® operating system: Windows

viii

Chapter 1

Before You Start

This chapter provides an explanation of the system environments required for using CAPT (Canon Advanced Printing Technology). It also explains where to find help and information regarding the installation and use of this software.

• Introduction

• System Requirements

• Where to Find Help

Before You Start

1-1

Introduction

CAPT (Canon Advanced Printing Technology) gives users of Microsoft Windows 95, Windows 98, Windows Millennium Edition, Windows NT Version 4.0, Windows 2000, Windows XP, or Windows Server 2003 (hereafter called Windows 95/98/Me/NT 4.0/2000/ XP/Server 2003) operating system the ability to make full use of the printer. CAPT enables you to print from any Windows application to your machine.

You can acquire information about Canon products and update your software on the Canon home page (http://www.usa.canon.com).

System Requirements

The printer driver for Windows 95/98/Me/NT 4.0/2000/XP/Server 2003 can be used in the following system environments:

Operating System Software

Microsoft Windows 95, Microsoft Windows 98, Microsoft Windows Me, Microsoft Windows NT 4.0, Microsoft Windows 2000, Microsoft Windows XP, or Microsoft Windows Server 2003.

Computer

Any computer on which Microsoft Windows 95, Microsoft Windows 98, Microsoft Windows Me, Microsoft Windows NT 4.0, Microsoft Windows 2000, Microsoft Windows XP, or Microsoft Windows Server 2003 runs properly.

Before You Start

1-2

Where to Find Help

Here’s where to get immediate help if you are having problems installing or using the software, or your machine.

README.TXT file

Any hints, enhancements, limitations, and restrictions you need to be aware of when installing and using your printer driver are included in the README.TXT file provided with the software. The README.TXT file is located in /English/ folder of the software CD-ROM.

Online Help

You can locate additional help for questions you may have regarding your printer in the Online Help file provided with the software. In the printer’s Properties dialog box, you can click Help to display additional information about every feature and option in CAPT. You can also click

(Help) in the upper right corner of most dialog boxes, and then click a specific item in the

dialog box for help with that item; or right-click a specific item and choose Help to access the same help information for the item. See the Online Help for the detailed information on specifying CAPT options.

Getting Help from Canon

Internet

For electronic technical support, the latest driver downloads and answers to frequently asked questions - www.usa.canon.com/consumer

In this manual

See the Troubleshooting chapter 5

Before You Start

1-3

Chapter 2

Installing the Printer Driver (Canon Advanced Printing Technology (CAPT))

This chapter describes CAPT (Canon Advanced Printing Technology). It includes the following information:

• What is CAPT

• Installing the Printer Driver

• Printing with CAPT

2-1

Installing the Printer Driver (Canon Advanced Printing Technology (CAPT))

What is CAPT

Canon Advanced Printing Technology (CAPT)

This is a software that extends the power of the Windows operating system to a printer to speed up and simplify printing. Canon Advanced Printing Technology provides more printing control and bidirectional communication between the printer and a computer running a Windows application.

Installing the Printer Driver

If you are using the imageCLASS D800 series machine as a local printer (connected directly to your computer) follow the steps below. If the imageCLASS D800 series is already on your network, and you want to start using it, follow the steps in “Network Users” on p. 2-28. If you want to install the imageCLASS D800 series as a network printer, follow the steps in “Connecting the imageCLASS D800 Series as a Network Printer” on p. 2-32.

If there are any printer drivers of previous versions installed on your computer, be sure to uninstall those drivers from your computer before installing the iC D800 driver.

IMPORT ANT

2-2

Installing the Printer Driver (Canon Advanced Printing Technology (CAPT))

Windows 95/98/Me

For installation instructions using the CD-ROM menu, please refer to the Set-up Instructions.

USB Users

■

Windows 98/Me Plug and Play

The following is the installation procedure of plug and play using a USB port under Windows 98.

Before you install the software, make sure you do the following:

• Connect the machine to your computer ( Set-up Instructions).

• Turn on the machine ( Set-up Instructions).

• Start up Windows 98/Me.

Using a USB Port (USB Cable)

NOTE

• In order to use the printer via USB, your computer must be equipped with a USB port and it is necessary that its operation is approved by the manufacturer.

• If the USB class driver is already installed in your computer, proceed to step8.

• USB is not available for windows 95.

1 Plug and Play will activate and the Add New Hardware Wizard dialog box appears. Click

Next >.

“Unknown” may be displayed as the name of the device.

NOTE

Installing the Printer Driver (Canon Advanced Printing Technology (CAPT))

2-3

2 Select Search for the best driver for your device (Recommended) in the Add New

Hardware Wizard and click Next >.

3 Place the CD-ROM into the CD-ROM drive.

4 Select Specify a location and click Browse… to select the driver in the language that you

want to install. For example, if your CD-ROM drive is drive D:, browse to D:\English\Win9x, then click Next >. If you use Windows Me, browse to D:\English\WinMe.

2-4

Installing the Printer Driver (Canon Advanced Printing Technology (CAPT))

5 Click Next > on Windows driver file search for the device.

6 When the following dialog box appears, click Finish.

2-5

Installing the Printer Driver (Canon Advanced Printing Technology (CAPT))

7 The Add New Hardware Wizard (Canon iC D800) appears. Click Next >.

8 Select Search for the best driver for your device (Recommended) in the Add New

Hardware Wizard  click Next >.

2-6

Installing the Printer Driver (Canon Advanced Printing Technology (CAPT))

9 Click only Specify a location and Browse... to select the driver you want to install. For

example, if your CD-ROM drive is drive “D:”, browse to “D:\English\Win9x” and click OK. Confirm that the folder to browse is selected under Specify a location, the click Next >.

For Windows Me, select Specify the location of the driver (Advanced) as D:\English\Win Me  click Next > in the Add New Hardware Wizard.

10 The screen displays the selected driver file. Click Next >.

11 Type the printer name you wish to use, then click Finish.

Installing the Printer Driver (Canon Advanced Printing Technology (CAPT))

2-7

12 When the installation is complete, the following dialog box appears. Click OK to close the

dialog box. Click Finish on the Add New Hardware Wizard.

Parallel Port Users

If other printer drivers are already installed on the parallel port (LPT 1, etc.) of the computer connected to this printer, uninstall those drivers or select File: in the port

IMPORT ANT

selection dialog to set them for file output before installing Canon iC D800.

■ Windows 98/Me Plug and Play

The Plug and Play installation of the printer driver for a parallel port under Windows 98/Me

follows the same procedure used in USB installation. Refer to the steps to in the procedure using a USB port ( p. 2-6).

7 12

■

Add Printer Wizard

To install CAPT on a local computer using Windows 95/98/Me, you can use the Windows 95/ 98/Me Add Printer Wizard.

The following is the installation procedures using a parallel port under Windows 98.

1 From the Start menu, select Settings, then Printers. The Printers folder appears.

Installing the Printer Driver (Canon Advanced Printing Technology (CAPT))

2-8

2 Double-click the Add Printer icon. The Add Printer Wizard dialog box appears. Click

Next >.

3 Select Local Printer and click Next >.

2-9

Installing the Printer Driver (Canon Advanced Printing Technology (CAPT))

4 The Wizard displays a list of available printers. Click Have Disk….

5 The Install From Disk dialog box appears. Use Browse… to select the directory or enter the

path name that contains the printer software, then click OK.

For example, if you are using the CD-ROM to install the software, and your CD-ROM drive is drive D:, the path name would be D:\English\Win9x. If you use Windows Me, browse to D:\English\WinMe.

Installing the Printer Driver (Canon Advanced Printing Technology (CAPT))

2-10

6 Select the printer, and click Next >.

7 Select the printer’s port, and then click Next >.

Installing the Printer Driver (Canon Advanced Printing Technology (CAPT))

2-11

8 Enter the name you wish to use, then click Finish.

9 When the installation is complete, the following dialog box appears. To close the dialog box,

click OK. Click Finish on the Add New Hardware Wizard.

Installing the Printer Driver (Canon Advanced Printing Technology (CAPT))

2-12

Windows NT 4.0/2000/XP/Server 2003

USB Users

■ Windows 2000/XP/Server 2003 Plug and Play

The following is the installation procedure of plug and play using a USB port under Windows

2000.

Before you install the software, make sure you do the following:

• Connect the machine to your computer ( Set-up Instructions).

• Turn on the machine ( Set-up Instructions).

• Start up Windows 2000/XP/Server 2003.

Using a USB Port (USB Cable)

NOTE

• In order to use the printer via USB, your computer must be equipped with a USB port and it is necessary that its operation is approved by the manufacturer.

• USB is not available for Windows NT 4.0.

1 Log on as member of Administrators. The full control access right for the printer is necessary

for the installation of CAPT.

2 Plug and Play will activate and the USB class driver, and “USB Printing Support” is

automatically detected and installed.

Installing the Printer Driver (Canon Advanced Printing Technology (CAPT))

2-13

3 The Found New Hardware Wizard dialog box appears. Click Next >.

Select Search for a suitable driver for my device (recommended) in the Found New Hardware Wizard and click Next >.

“Unknown” may be displayed as the name of the device.

NOTE

4 Select Specify a location and click Next >.

Installing the Printer Driver (Canon Advanced Printing Technology (CAPT))

2-14

5 The Found New Hardware Wizard dialog box appears. Click Browse… to select the driver

in the language that you want to install. For example, if your CD-ROM drive is drive D:, browse to D:\English\Win2000, then click OK. If you use Windows XP/Server 2003, and your CD-ROM drive is drive D:, browse to D:\English\WinXP (For Server 2003 the path name is the same as for Windows XP.).

Click Next > on Driver Files Search Results.

Click Ye s if the Digital Signature Not Found dialog box appears.

NOTE

6 When the installation is complete, the following dialog box appears. Click OK to close the

dialog box. Click Finish on the Found New Hardware Wizard.

Parallel Port Users

If other printer drivers are already installed on the parallel port (LPT 1, etc.) of the computer connected to this printer, uninstall those drivers or select File: in the port

IMPORT ANT

selection dialog to set them for file output before installing Canon iC D800.

■ Windows 2000/XP/Server 2003 Plug and Play

The following is the installation procedure of plug and play using a parallel port under Windows 2000.

Before you install the software, make sure you do the following:

• Connect the machine to your computer ( Set-up Instructions).

• Turn on the machine ( Set-up Instructions).

• Start up Windows 2000/XP/Server 2003.

Installing the Printer Driver (Canon Advanced Printing Technology (CAPT))

2-15

1 Plug and Play will activate and the Found New Hardware Wizard dialog box appears.

Click Next >.

2 Select Search for a suitable driver for my device (recommended) in the Found New

Hardware Wizard and click Next >.

“Unknown” may be displayed as the name of the device.

NOTE

Installing the Printer Driver (Canon Advanced Printing Technology (CAPT))

2-16

3 Select Specify a location and click Next >.

4 The Found New Hardware Wizard dialog box appears. Click Browse… to select the driver

Click Next > on Driver Files Search Results.

Click Ye s if the Digital Signature Not Found dialog box appears.

NOTE

5 When the installation is complete, the following dialog box appears. Click OK to close the

dialog box. Click Finish on the Found New Hardware Wizard.

Installing the Printer Driver (Canon Advanced Printing Technology (CAPT))

2-17

■ Windows NT 4.0 Add Printer Wizard

To install CAPT on a local computer using Windows NT 4.0, you can use the Windows NT 4.0 Add Printer Wizard.

1 Log on as member of Administrators. The full control access right for the printer is necessary

for the installation of CAPT.

2 From the Start menu, select Settings, then Printers. The Printers folder appears.

3 Double-click the Add Printer icon. The Add Printer Wizard dialog box appears.

4 Select My Computer, then click Next >.

5 Select the printer port you want to use, then click Next >.

Installing the Printer Driver (Canon Advanced Printing Technology (CAPT))

2-18

6 Click Have Disk… in the Manufacturers/Printers dialog box.

7 The Install From Disk dialog box appears. Use Browse… to select the directory or enter the

path name that contains CAPT, then click OK.

For example, if you are using the CD-ROM to install CAPT, and your CD-ROM drive is drive D:, the path name would be D:\English\WinNT40.

8 Select your printer model from the list of printers displayed, then click Next >.

Installing the Printer Driver (Canon Advanced Printing Technology (CAPT))

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