Canon D800 User Manual

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Page 1

Printer Guide

IMPORTANT:

Read this manual carefully. Use this manual when you need quick reference help for the printer feature of your machine.

Page 2

Using Your Documentation

Your machine includes the following documentation. This documentation has been designed so that you can easily use your machine to suit your particular needs.

Setting up the machine ..................................

Setting up paper ............................................

Installing Printer Driver................................

Document and paper handling .....................

Making copies.................................................

Maintenance ...................................................

Troubleshooting feed and copy issues ..........

Sending and receiving faxes ..........................

Speed dialing...................................................

Troubleshooting fax issues.............................

Printing with CAPT (Canon Advanced

Printing Technology)......................................

Checking the Status of a Print Job...............

Troubleshooting CAPT issues .......................

Set-up Instructions

Basic Guide

Fax Guide

Printer Guide

Page 3

How This Manual Is Organized

Chapter 1

Chapter 2

Chapter 3

Chapter 4

Chapter 5

Appendix

Glossary

Index

Before You Start

Installing the Printer Driver (Canon Advanced Printing Technology (CAPT))

Printer Properties

Checking the Status of a Print Job

Troubleshooting

Printer Specifications

• Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions. However, as we are constantly improving our products, if you need an exact specification, please contact Canon.

iii

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Legal Notices

Trademarks

Canon, the Canon Logo, and imageCLASS are trademarks of Canon Inc. Microsoft Microsoft Corporation in the United States and other countries. Other brand and product names are trademarks or registered trademarks of their respective companies. In this manual, Microsoft referred to as Microsoft, Windows, and Windows NT respectively.

, Windows®, and Windows NT® are registered trademarks or trademarks of

, Microsoft® Windows®, and Microsoft® Windows NT® are

No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual, or otherwise, without the prior written permission of Canon Inc.

Notice

The information in this document is subject to change without notice.

Disclaimer

CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF USE OR AGAINST INFRINGEMENT OF ANY PATENT. CANON INC. SHALL NOT BE LIABLE FOR ANY DIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY NATURE, OR LOSSES OR EXPENSES RESULTING FROM THE USE OF THIS MATERIAL.

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Contents

Chapter 1: Before You Start

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Where to Find Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Chapter 2: Installing the Printer Driver (Canon Advanced Printing Technology (CAPT))

What is CAPT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Installing the Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Windows 95/98/Me . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

USB Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Parallel Port Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8

Windows NT 4.0/2000/XP/Server 2003 . . . . . . . . . . . . . . . . . . 2-13

USB Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13

Parallel Port Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15

Network Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-28

Connecting to the imageCLASS D800 Series

Already on Your Network . . . . . . . . . . . . . . 2-28

Printer Sharing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-31

Connecting the imageCLASS D800 Series

as a Network Printer . . . . . . . . . . . . . . . . . 2-32

Canon iC D800 Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-42

Printing with CAPT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-43

Chapter 3: Printer Properties

Windows 95/98/Me Printer Properties . . . . . . . . . . . . . . . . . . . . 3-2

Windows NT 4.0/2000/XP/Server 2003 Printer Properties and

Default Document Properties . . . . . . . . . . . . . . . . . 3-16

Chapter 4: Checking the Status of a Print Job

Opening the Status Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Using Canon iC D800 Status Window . . . . . . . . . . . . . . . . . . . . 4-3

Network Printer Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12

The Status Window Icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13

Closing the Status Window . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13

Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13

Chapter 5: Troubleshooting

Finding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

CAPT Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4

CAPT Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6

Using the Trouble Shooter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8

Uninstalling CAPT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10

Appendix A: Printer Specifications . . . . . . . . . . . . . . . . . . A-1

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . G-1

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .I-1

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How to Use This Manual

■ Symbols Used in This Manual

Please read the list below of symbols, terms, and abbreviations used in this guide.

• Indicates a warning concerning operations that may lead to death or injury to

WARNING

CAUTION

IMPORT ANT

NOTE

( p. n-nn) A number preceded by an arrow and enclosed in parenthesis refers to a

persons if not performed correctly. In order to use the machine safely, always pay attention to these warnings.

• Indicates a caution concerning operations that may lead to injury to persons or damage to property if not performed correctly. In order to use the machine safely, always pay attention to these cautions.

• Indicates an operational warning or restriction. Be certain to read these items to operate the machine correctly, and to avoid damage to the machine.

• Indicates a note for operation or an additional explanation. Reading these is highly recommended.

page number in this guide which contains more information on the topic of the previous sentence.

 Set-up Instructions Refer to the Set-up Instructions for details on the topic of the previous

sentence.

 Basic Guide Refer to the Basic Guide for details on the topic of the previous

sentence.

machine The word “machine” refers to imageCLASS D800 series.

default A setting that remains in effect unless you change it.

Your new machine has many advanced features, including CAPT (Canon Advanced Printing Technology). CAPT gives you instant access to printer information. In this documentation CAPT is also referred to as the Canon iC D800, as it appears on your screen after it has been installed.

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■ Displays Used in This Manual

Screenshots of computer operation screens used in this manual may differ from the ones you actually see, depending on the model or options that come with your machine.

The keys or buttons which you should press are marked with , as shown below. When multiple buttons or keys can be pressed, they will be highlighted and mentioned in the order in which they should be pressed.

4 The Wizard displays a list of available printers. Click Have Disk….

Click this button for operation

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■ Abbreviations Used in This Manual

In this manual, product names and model names are abbreviated as follows:

Microsoft® Windows® 95 operating system: Windows 95

Microsoft

Windows® 98 operating system: Windows 98

Microsoft® Windows® Millennium Edition operating system: Windows Me

Microsoft

WindowsNT®4.0 operating system: Windows NT 4.0

Windows® 2000 operating system: Windows 2000

Windows® XP operating system: Windows XP

Microsoft® Windows® Server 2003 operating system: Windows Server 2003

Microsoft® Windows® operating system: Windows

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Chapter 1

Before You Start

This chapter provides an explanation of the system environments required for using CAPT (Canon Advanced Printing Technology). It also explains where to find help and information regarding the installation and use of this software.

• Introduction

• System Requirements

• Where to Find Help

Before You Start

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Introduction

CAPT (Canon Advanced Printing Technology) gives users of Microsoft Windows 95, Windows 98, Windows Millennium Edition, Windows NT Version 4.0, Windows 2000, Windows XP, or Windows Server 2003 (hereafter called Windows 95/98/Me/NT 4.0/2000/ XP/Server 2003) operating system the ability to make full use of the printer. CAPT enables you to print from any Windows application to your machine.

You can acquire information about Canon products and update your software on the Canon home page (http://www.usa.canon.com).

System Requirements

The printer driver for Windows 95/98/Me/NT 4.0/2000/XP/Server 2003 can be used in the following system environments:

Operating System Software

Microsoft Windows 95, Microsoft Windows 98, Microsoft Windows Me, Microsoft Windows NT 4.0, Microsoft Windows 2000, Microsoft Windows XP, or Microsoft Windows Server 2003.

Computer

Any computer on which Microsoft Windows 95, Microsoft Windows 98, Microsoft Windows Me, Microsoft Windows NT 4.0, Microsoft Windows 2000, Microsoft Windows XP, or Microsoft Windows Server 2003 runs properly.

Before You Start

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Where to Find Help

Here’s where to get immediate help if you are having problems installing or using the software, or your machine.

README.TXT file

Any hints, enhancements, limitations, and restrictions you need to be aware of when installing and using your printer driver are included in the README.TXT file provided with the software. The README.TXT file is located in /English/ folder of the software CD-ROM.

Online Help

You can locate additional help for questions you may have regarding your printer in the Online Help file provided with the software. In the printer’s Properties dialog box, you can click Help to display additional information about every feature and option in CAPT. You can also click

(Help) in the upper right corner of most dialog boxes, and then click a specific item in the

dialog box for help with that item; or right-click a specific item and choose Help to access the same help information for the item. See the Online Help for the detailed information on specifying CAPT options.

Getting Help from Canon

Internet

For electronic technical support, the latest driver downloads and answers to frequently asked questions - www.usa.canon.com/consumer

In this manual

See the Troubleshooting chapter 5

Before You Start

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Chapter 2

Installing the Printer Driver (Canon Advanced Printing Technology (CAPT))

This chapter describes CAPT (Canon Advanced Printing Technology). It includes the following information:

• What is CAPT

• Installing the Printer Driver

• Printing with CAPT

2-1

Installing the Printer Driver (Canon Advanced Printing Technology (CAPT))

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What is CAPT

Canon Advanced Printing Technology (CAPT)

This is a software that extends the power of the Windows operating system to a printer to speed up and simplify printing. Canon Advanced Printing Technology provides more printing control and bidirectional communication between the printer and a computer running a Windows application.

Installing the Printer Driver

If you are using the imageCLASS D800 series machine as a local printer (connected directly to your computer) follow the steps below. If the imageCLASS D800 series is already on your network, and you want to start using it, follow the steps in “Network Users” on p. 2-28. If you want to install the imageCLASS D800 series as a network printer, follow the steps in “Connecting the imageCLASS D800 Series as a Network Printer” on p. 2-32.

If there are any printer drivers of previous versions installed on your computer, be sure to uninstall those drivers from your computer before installing the iC D800 driver.

IMPORT ANT

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Windows 95/98/Me

For installation instructions using the CD-ROM menu, please refer to the Set-up Instructions.

USB Users

■

Windows 98/Me Plug and Play

The following is the installation procedure of plug and play using a USB port under Windows 98.

Before you install the software, make sure you do the following:

• Connect the machine to your computer ( Set-up Instructions).

• Turn on the machine ( Set-up Instructions).

• Start up Windows 98/Me.

Using a USB Port (USB Cable)

NOTE

• In order to use the printer via USB, your computer must be equipped with a USB port and it is necessary that its operation is approved by the manufacturer.

• If the USB class driver is already installed in your computer, proceed to step8.

• USB is not available for windows 95.

1 Plug and Play will activate and the Add New Hardware Wizard dialog box appears. Click

Next >.

“Unknown” may be displayed as the name of the device.

NOTE

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2 Select Search for the best driver for your device (Recommended) in the Add New

Hardware Wizard and click Next >.

3 Place the CD-ROM into the CD-ROM drive.

4 Select Specify a location and click Browse… to select the driver in the language that you

want to install. For example, if your CD-ROM drive is drive D:, browse to D:\English\Win9x, then click Next >. If you use Windows Me, browse to D:\English\WinMe.

2-4

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5 Click Next > on Windows driver file search for the device.

6 When the following dialog box appears, click Finish.

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7 The Add New Hardware Wizard (Canon iC D800) appears. Click Next >.

8 Select Search for the best driver for your device (Recommended) in the Add New

Hardware Wizard  click Next >.

2-6

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9 Click only Specify a location and Browse... to select the driver you want to install. For

example, if your CD-ROM drive is drive “D:”, browse to “D:\English\Win9x” and click OK. Confirm that the folder to browse is selected under Specify a location, the click Next >.

For Windows Me, select Specify the location of the driver (Advanced) as D:\English\Win Me  click Next > in the Add New Hardware Wizard.

10 The screen displays the selected driver file. Click Next >.

11 Type the printer name you wish to use, then click Finish.

Installing the Printer Driver (Canon Advanced Printing Technology (CAPT))

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12 When the installation is complete, the following dialog box appears. Click OK to close the

dialog box. Click Finish on the Add New Hardware Wizard.

Parallel Port Users

If other printer drivers are already installed on the parallel port (LPT 1, etc.) of the computer connected to this printer, uninstall those drivers or select File: in the port

IMPORT ANT

selection dialog to set them for file output before installing Canon iC D800.

■ Windows 98/Me Plug and Play

The Plug and Play installation of the printer driver for a parallel port under Windows 98/Me

follows the same procedure used in USB installation. Refer to the steps to in the procedure using a USB port ( p. 2-6).

7 12

■

Add Printer Wizard

To install CAPT on a local computer using Windows 95/98/Me, you can use the Windows 95/ 98/Me Add Printer Wizard.

The following is the installation procedures using a parallel port under Windows 98.

1 From the Start menu, select Settings, then Printers. The Printers folder appears.

Installing the Printer Driver (Canon Advanced Printing Technology (CAPT))

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2 Double-click the Add Printer icon. The Add Printer Wizard dialog box appears. Click

Next >.

3 Select Local Printer and click Next >.

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4 The Wizard displays a list of available printers. Click Have Disk….

5 The Install From Disk dialog box appears. Use Browse… to select the directory or enter the

path name that contains the printer software, then click OK.

For example, if you are using the CD-ROM to install the software, and your CD-ROM drive is drive D:, the path name would be D:\English\Win9x. If you use Windows Me, browse to D:\English\WinMe.

Installing the Printer Driver (Canon Advanced Printing Technology (CAPT))

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6 Select the printer, and click Next >.

7 Select the printer’s port, and then click Next >.

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8 Enter the name you wish to use, then click Finish.

9 When the installation is complete, the following dialog box appears. To close the dialog box,

click OK. Click Finish on the Add New Hardware Wizard.

Installing the Printer Driver (Canon Advanced Printing Technology (CAPT))

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Windows NT 4.0/2000/XP/Server 2003

USB Users

■ Windows 2000/XP/Server 2003 Plug and Play

The following is the installation procedure of plug and play using a USB port under Windows

2000.

Before you install the software, make sure you do the following:

• Connect the machine to your computer ( Set-up Instructions).

• Turn on the machine ( Set-up Instructions).

• Start up Windows 2000/XP/Server 2003.

Using a USB Port (USB Cable)

NOTE

• In order to use the printer via USB, your computer must be equipped with a USB port and it is necessary that its operation is approved by the manufacturer.

• USB is not available for Windows NT 4.0.

1 Log on as member of Administrators. The full control access right for the printer is necessary

for the installation of CAPT.

2 Plug and Play will activate and the USB class driver, and “USB Printing Support” is

automatically detected and installed.

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3 The Found New Hardware Wizard dialog box appears. Click Next >.

Select Search for a suitable driver for my device (recommended) in the Found New Hardware Wizard and click Next >.

“Unknown” may be displayed as the name of the device.

NOTE

4 Select Specify a location and click Next >.

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5 The Found New Hardware Wizard dialog box appears. Click Browse… to select the driver

in the language that you want to install. For example, if your CD-ROM drive is drive D:, browse to D:\English\Win2000, then click OK. If you use Windows XP/Server 2003, and your CD-ROM drive is drive D:, browse to D:\English\WinXP (For Server 2003 the path name is the same as for Windows XP.).

Click Next > on Driver Files Search Results.

Click Ye s if the Digital Signature Not Found dialog box appears.

NOTE

6 When the installation is complete, the following dialog box appears. Click OK to close the

dialog box. Click Finish on the Found New Hardware Wizard.

Parallel Port Users

If other printer drivers are already installed on the parallel port (LPT 1, etc.) of the computer connected to this printer, uninstall those drivers or select File: in the port

IMPORT ANT

selection dialog to set them for file output before installing Canon iC D800.

■ Windows 2000/XP/Server 2003 Plug and Play

The following is the installation procedure of plug and play using a parallel port under Windows 2000.

Before you install the software, make sure you do the following:

• Connect the machine to your computer ( Set-up Instructions).

• Turn on the machine ( Set-up Instructions).

• Start up Windows 2000/XP/Server 2003.

Installing the Printer Driver (Canon Advanced Printing Technology (CAPT))

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1 Plug and Play will activate and the Found New Hardware Wizard dialog box appears.

Click Next >.

2 Select Search for a suitable driver for my device (recommended) in the Found New

Hardware Wizard and click Next >.

“Unknown” may be displayed as the name of the device.

NOTE

Installing the Printer Driver (Canon Advanced Printing Technology (CAPT))

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3 Select Specify a location and click Next >.

4 The Found New Hardware Wizard dialog box appears. Click Browse… to select the driver

Click Next > on Driver Files Search Results.

Click Ye s if the Digital Signature Not Found dialog box appears.

NOTE

5 When the installation is complete, the following dialog box appears. Click OK to close the

dialog box. Click Finish on the Found New Hardware Wizard.

Installing the Printer Driver (Canon Advanced Printing Technology (CAPT))

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■ Windows NT 4.0 Add Printer Wizard

To install CAPT on a local computer using Windows NT 4.0, you can use the Windows NT 4.0 Add Printer Wizard.

1 Log on as member of Administrators. The full control access right for the printer is necessary

for the installation of CAPT.

2 From the Start menu, select Settings, then Printers. The Printers folder appears.

3 Double-click the Add Printer icon. The Add Printer Wizard dialog box appears.

4 Select My Computer, then click Next >.

5 Select the printer port you want to use, then click Next >.

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6 Click Have Disk… in the Manufacturers/Printers dialog box.

7 The Install From Disk dialog box appears. Use Browse… to select the directory or enter the

path name that contains CAPT, then click OK.

For example, if you are using the CD-ROM to install CAPT, and your CD-ROM drive is drive D:, the path name would be D:\English\WinNT40.

8 Select your printer model from the list of printers displayed, then click Next >.

Installing the Printer Driver (Canon Advanced Printing Technology (CAPT))

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9 Click Next > to accept the default printer name, or enter the name you wish to use, then click

Next >.

10 Select whether this printer is shared with other computers. If it is shared, select all the

operating systems that will use this printer. Click Next >.

Installing the Printer Driver (Canon Advanced Printing Technology (CAPT))

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11 Click Yes (recommended) if you want to print a test page, or No if you do not want to print

a test page, then click Finish.

Windows creates the Canon iC D800 icon on the Desktop, and the Canon iC D800 icon is added to the Printers folder.

12 When the installation is complete, the following dialog box appears. Click OK to close the

dialog box.

13 If you opted to print a test page, the test page prints after the installation completes, and the

following dialog box appears. If the test page printed correctly, click Yes .

Installing the Printer Driver (Canon Advanced Printing Technology (CAPT))

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■ Windows 2000/XP/Server 2003 Add Printer Wizard

To install CAPT on a local computer using Windows 2000/XP/Server 2003, you can use the Add Printer Wizard.

The following is the installation procedure using a parallel port under Windows 2000/XP/ Server 2003.

1 Log on as member of Administrators. The full control access right for the printer is necessary

for the installation of CAPT.

2 From the Start menu, select Settings, then Printers (in Windows XP/Server 2003, select

Printers and Faxes from Start menu). The Printers (in Windows XP/Server 2003, Printers and Faxes) folder appears.

3 Double-click the Add Printer icon (in Windows XP/Server 2003, click Add a printer in

Printer Tasks). The Add Printer Wizard dialog box appears. Click Next >.

4 Select Local printer, then click Next >.

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Checking “Automatically detect and install my Plug and Play printer” is not recommended.

IMPORT ANT

5 Select the printer port you want to use, then click Next >.

6 Click Have Disk… in the Manufacturers/Printers dialog box.

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7 The Install From Disk dialog box appears. Use Browse… to select the directory or enter the

path name that contains CAPT, then click OK.

For example, if you are using the CD-ROM to install CAPT, and your CD-ROM drive is drive D:, the path name would be D:\English\Win2000. If you use Windows XP/Server 2003, and your CD-ROM drive is drive D:, browse to D:\English\WinXP (For Server 2003 the path name is the same as for Windows XP.).

8 Select your printer model from the list of printers displayed, then click Next >.

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9 Click Next > to accept the default printer name, or enter the name you wish to use, then click

Next >.

10 Select whether this printer is shared with other computers. Click Next >.

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11 Click Ye s if you want to print a test page, or No if you do not want to print a test page, then

click Next >.

12 Click Finish.

Click Ye s if the Digital Signature Not Found dialog box appears.

NOTE

Windows creates the Canon iC D800 icon on the Desktop, and the Canon iC D800 icon is added to the Printers folder.

13 When the installation is complete, the following dialog box appears. Click OK to close the

dialog box.

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14 If you opted to print a test page, the test page prints after the installation completes, and the

following dialog box appears. If the test page printed correctly, click OK.

Installing the Printer Driver (Canon Advanced Printing Technology (CAPT))

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Network Users

Connecting to the imageCLASS D800 Series Already on Your Ne two r k

If the imageCLASS D800 series is already on your network you can install it in two different ways. The easiest way is using automatic network download. If network download is not available, you can use the Add Printer Wizard.

■

Network Download

Windows 95/98/Me and Windows NT 4.0/2000/XP/Server 2003 clients can download the drivers for the imageCLASS D800 series automatically.

1 Open Explorer and browse the network until you can see the Canon iC D800 printer icon.

2 Double-click the printer icon, or drag the printer icon to the Printers (in Windows XP/Server

2003, Printers and Faxes) folder.

3 Follow the instructions on screen.

• Service Pack 4 or later must be installed on Windows NT servers in order for

NOTE

■

To install CAPT for a network printer, you can use the Windows 95/98/Me Add Printer Wizard.

1 From the Start menu, select Settings, then Printers. The Printers folder appears.

Windows 95/98/Me clients to use network download.

• Windows NT 4.0/2000/XP/Server 2003 clients cannot download the driver from Windows 95/98/Me servers.

Windows 95/98/Me Add Printer Wizard

Installing the Printer Driver (Canon Advanced Printing Technology (CAPT))

2 Double-click the Add Printer icon. The Add Printer Wizard dialog box appears.

3 Select Network printer, then click Next >.

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4 Enter the network path or print queue that you want to connect to, or use Browse… to open

the Browse for Printer dialog box to select the printer.

Depending on your network environment, the installation of the driver may be carried

NOTE

out automatically. In this case you need not perform steps 5 to 8 below.

5 The Wizard displays a list of available printers. Click Have Disk….

6 The Install From Disk dialog box appears. Use Browse… to select the directory or enter the

path name that contains the printer software, then click OK.

7 If the server is a Windows 95/98/Me computer, you can enter a name for the printer, or

accept the default name and click Next >.

If the connection fails you are able to install the printer, but you will not be able to use

NOTE

the printer until it comes back online.

8 Follow the instructions on screen to complete installation.

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■ Windows NT 4.0/2000/XP/Server 2003 Add Printer Wizard

To install CAPT for a network printer you can use the Windows NT 4.0/2000/XP/Server 2003 Add Printer Wizard.

1 Log on as a member of Administrators. The full control access rights for the printer is

necessary for the installation of CAPT.

2 From the Start menu, select Settings, then Printers (in Windows XP/Server 2003, select

Printers and Faxes from Start menu). The Printers (in Windows XP/Server 2003, Printers and Faxes) folder appears.

3 Double-click the Add Printer icon (in Windows XP/Server 2003, click Add a printer in

Printer Tasks). The Add Printer Wizard dialog box appears.

4 Select Network printer server (in Windows XP/Server 2003, select A network printer, or

a printer attached to another computer), then click Next >. The Connect to Printer (Specify a Printer in Windows XP/Server 2003) dialog appears.

5 Select the printer you want to connect to, then click OK. If the printer name is invalid, it

means that the client could not connect to the network printer specified. If a suitable driver is not found, it probably means that the server is a Windows 95/98/Me computer.

6 Follow the instructions on the screen to complete the installation.

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Printer Sharing

By using your imageCLASS D800 series machine on a network, users can share the device for printing. Printer sharing with the imageCLASS D800 series requires that both the print server and the client devices are using Windows 95 or later, or Windows NT 4.0 or later. The print server and client do not need to use the same operating system, and it is possible to print from a Windows 95/98/Me client to a Windows NT 4.0/2000/XP/Server 2003 print server, or vice versa.

You can start printing simply by starting the server, even if the server was not running when the client was started.

If the server is running on Windows NT 4.0/2000/XP/Server 2003, you can print, even if no one is logged into the server. Please note that there is no status display on the server when no one is logged in. The status display is shown on the client.

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Connecting the imageCLASS D800 Series as a Network Printer

If you plan to share the imageCLASS D800 series on a network, install the print server locally, then make the following settings. See your print server system documentation for more information.

Windows 95/98/Me Server Settings

■

Network Settings

1 Double-click the Network icon in the Control Panel.

2 Select the Configuration tab, then click Add....

3 Select Service, then click Add....

Installing the Printer Driver (Canon Advanced Printing Technology (CAPT))

4 Select Microsoft in the Manufacturers list box.

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5 Select File and printer sharing for Microsoft Networks in the Network Services box, then

click OK.

6 Click File and Print Sharing....

Be sure there is a check by “I want to be able to allow others to print to my

NOTE

printer(s)”.

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7 Select the Access Control tab and check either “Share-level access control” or “User-level

access control”.

8 Click OK and then restart Windows.

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Printer Settings

Share-level access control

1 Open the Canon iC D800 Properties window, then check “Shared As” in the Sharing tab.

2 Enter the Share Name, Comment, and Password as needed.

3 Click OK.

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User-level access control

1 Open the Canon iC D800 Properties window, then check “Shared As” in the Sharing tab.

2 Enter the Share Name and Comment as needed.

3 Click Add..., and select the users allowed to access the printer.

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4 Click OK when you have finished adding users.

5 Click OK again.

Do not enter space or special character in the Share Name.

NOTE

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■ Windows NT 4.0/2000/XP/Server 2003 Server Settings

Add Server Service (Windows NT 4.0)

1 Double-click the Network icon from the Control Panel.

2 Select the Services tab, and if the Server is not shown, click Add....

3 Select the Server, and click OK.

4 Restart Windows.

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Add Server Service (Windows 2000)

1 From the Start menu, select Settings, then Network and Dial-up Connections.

The Network and Dial-up Connections folder appears.

2 Right-click the Local Area Connection icon, then select Properties from the menu.

The Local Area Connection Properties dialog box appears.

3 Select File and Printer Sharing for Microsoft Networks, then click OK.

Add Server Service (Windows XP/Server 2003)*

1 From the Start menu, select Control Panel.

The Control Panel folder appears.

2 Click Network and Internet Connections.

Network and Internet Connections folder appears.

3 Click Network Connections.

Network Connections folder appears.

4 Right-click the Local Area Connection icon, then select Properties from the menu.

The Local Area Connection Properties dialog box appears.

* The procedure for Windows XP is given for Category View Mode.

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5 Select File and Printer Sharing for Microsoft Networks, then click OK.

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Printer Sharing Settings

1 Open the Canon iC D800 Properties window, then check “Shared as” in the Sharing tab.

2 Enter the Share Name as needed.

3 Click OK. The printer icon changes to indicate sharing.

Sharing settings may also be made during installation.

NOTE

■ Status Display

The status of a shared printer displays on both the print server and client computer, and job operations can execute from either.

Status display requires status exchanges between the print server and client using TCP/IP or NetBEUI protocols. Status display is not supported if IPX/SPX is the only protocol used.

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Canon iC D800 Group

After installation is complete, CAPT program group is created.

You can select the following from the Canon iC D800 group:

• Canon iC D800 Help Selects the Canon iC D800 Help file for CAPT.

• Canon iC D800 Status Window Displays the Canon iC D800 Status Window.

• Canon iC D800 Trouble Shooter Starts the Trouble Shooter program for CAPT. It helps you solve printing problems in Windows 95/98/Me or NT 4.0/2000/XP/Server 2003. ( Chapter 5, Troubleshooting)

• Canon iC D800 Uninstallation Starts the uninstall program for CAPT. If CAPT is not working properly, it might help to uninstall and then install it again. ( Chapter 5, Troubleshooting)

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Printing with CAPT

CAPT offers bidirectional communication between the computer and machine. To take advantage of the bidirectional communication, one end of a bidirectional parallel cable connects to the printer and the other end connects directly to your computer.

You must use a bidirectional cable for proper operation.

NOTE

Every time you print, CAPT displays the Canon iC D800 Status Window. This window shows you the paper moving through the machine, how long it will take to print the document, and how much of the document has printed. From the Status Window you can pause, resume, or delete the current print job.

If a printing problem occurs, the Canon iC D800 Status Window automatically opens and identifies the problem.

Before using CAPT, make sure you select it as your current Windows printer driver.

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Chapter 3

Printer Properties

This chapter describes the dialogs and settings on the Printer Properties screens. It includes the following information:

• Windows 95/98/Me Printer Properties

• Windows NT 4.0/2000/XP/Server 2003 Printer Properties and Default Document Properties

Printer Properties

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Windows 95/98/Me Printer Properties

With CAPT, you initiate printing as you normally would from a Windows application. From the Print dialog box, usually accessed from an application’s File menu, you can select Properties to proceed to the Canon iC D800 Properties dialog box and its printing options.

• You can open the Properties dialog box from the Printers folder. The number of tabs

NOTE

displayed in the Properties dialog box depends on how you have your system set up. Screens examples use Windows 98.

• The way you get to the dialog boxes determines how long the printing options remain in effect:

If you start from an application’s Print... command, your choices apply only to that print job. They will not be stored when you close the application.

If you start from the Printers folder, the settings apply to all Windows applications and remain in effect until you change those settings.

• For more information about the following features, see the online Help. To display the online help, select the item you want more information about and press F1, or click ? in the title bar and then select the item of interest.

Printer Properties

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■ General Tab

Lets you print a test page or define separator pages. Refer to your Windows operating system documentation for more information.

Printer Properties

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■ Details Tab

Specifies the printer port and time-out settings. Refer to your Windows operating system documentation for more information.

Printer Properties

Spool Settings

The installer sets the following defaults:

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■ Sharing Tab

Specifies the printer-sharing settings. This tab is available only when file and printer sharing is enabled. Refer to your Windows operating system documentation for more information.

Printer Properties

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■ Page Setup Tab

Specifies paper size, scaling, number of copies, orientation, and pages per sheet.

Printer Properties

Default settings depend on the country/region of purchase.

Page Size lets you select the paper size you are working with in your application (A3, B4, A4, B5, A5, Letter, Legal, Executive, Statement, DL, COM10, ISO-C5, Monarch, and three custom paper sizes. The names of the custom paper sizes are set with the Custom Paper

Size... option).

Output Size lets you select the paper size to print on. If your output size is set to anything

other than Match Page Size, the image will be automatically reduced or enlarged to fit on the page.

Copies lets you specify the number of copies to be printed (1 to 999).

Orientation lets you select the direction of printing relative to the paper (Portrait, Landscape).

Page Layout lets you select the number of pages per sheet (1, 2, 4, 8, 9). If you select more

than 1, the image may be reduced to fit on the selected output size. When 2, 4, 8, or 9 pages per sheet is selected Manual Scaling disappears and Page Order appears in its place.

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Manual Scaling lets you shrink or enlarge images. This option only appears when 1 Page per Sheet is selected as the Page Layout. Check on the check box to set a reduction or

enlargement percentage (10 to 200).

View Settings

To get a quick view of your current settings, click View Settings, which is located on the Page Setup, Finishing, Paper Source and Quality tabs. Click on the tabs in the View Settings

dialog box to view the settings for each tab.

Custom Paper Size Settings

Custom Paper Size... on the Page Setup tab window allows you to define custom paper sizes for quick selection. You can specify the name, width, and height of each size. You can have up to three custom sizes. Be sure to designate values such that the height is equal to or greater than the width.

Default settings depend on the country/region of purchase.

Printer Properties

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Selecting a Custom Paper Size Setting

1 Select one of the predefined sizes from the Custom Paper List.

2 If you wish, enter a unique name in the Name area.

3 Select the Unit of measurement (Millimeter or Inch).

4 Define the Paper Size using the Width (3.00 to 8.50 inches (76.2 to 215.9 mm)) and Height

(5.00 to 14.00 inches (127.0 to 355.6 mm)) settings.

5 Click OK to accept your changes.

If you wish to restore the default settings to all of the custom sizes, click Restore Defaults.

Printer Properties

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Overlay

Overlay Printing allows to overlay the document created in any Windows application onto a preselected form file.

For example, if there is a form file containing a company name, logo, or address, it will be printed in the same position on each page of the document altogether with the print data created in an application.

You can easily create perfectly formatted documents with the same appearance from any Windows application.

Overlay Form File Formats

For overlay forms you can use files in the following formats:

• Windows Metafile (WMF)

• Windows Bitmap (BMP)

Creating an Overlay Form File

Before using Overlay Printing, you need to create an overlay form file in an application. To create a form file you can use both applications from Windows 95/98/Me package and commercially available software.

• Windows Metafile (WMF) Windows metafile format is used in most commercially available draw applications. Create the form data and save it in the metafile format.

• Windows BMP Bitmap (BMP) You can easily create a form file in this format using software included in the Windows 95/98/Me package, such as Paint. Windows 95/98/Me desktop wallpapers are also created in this format. There is also a number of commercially available software (e.g. Corel PhotoPaint) that use this format. Create the form data using such software and save it as a BMP file.

Printer Properties

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Setting Overlay

To make settings for overlay, printing click Overlay... on the Page Setup tab. The Overlay dialog box appears. Use Browse… to select the file that contains the overlay data.

Printer Properties

Default settings depend on the country/region of purchase.

File Name sets the file name to use as the overlay form. The File Name dropdown list stores up to nine file names beside the default (none) setting. You can use Browse... button to select the file that contains the overlay data.

Overlay Placement

• Background—Check this radio button on to place the overlay data in back of (beneath)

the application data.

• Foreground—Check this radio button on to place the overlay data in front of (over) the application data.

Position Left/Top lets you specify the position of the overlay based on its distance from the paper’s left and top edges. Select units of measurement using Millimeter or Inch radio button. Valid values interval for this setting is 0 to 16.5 inches (0 to 420 mm).

Size Width/Height lets you set the size of the overlay. Select units of measurement using Millimeter or Inch radio button. Valid values interval for this setting is 0 to 16.5 inches (0 to

420 mm).

Unit lets you set units of measurement using Millimeter or Inch radio button.

Restore Defaults resets Left, Top, Width and Height to their default values.

Confirm the settings and click OK. Page Setup dialog box appears again.

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Origi

Overlay Placement

Print results may differ depending on the placement of the overlay and application print data (Background/Foreground). When the overlay and application print data overlap, print result may differ depending on the overlay file format and the application being used. Settings for overlay printing of your machine allow you to place overlay form in the foreground (in front) or in the background (in back) of the application print data.

nal data

Overlay Application

ABC

[Overlay Placement: Background]

The result will appear as one of the shown below.

ABC

ABCABC

Printer Properties

[Overlay Placement: Foreground]

Using Windows Metafile

The result will appear as one of the shown below.

ABC ABC

ABC

The result will always be as shown below.

Using Windows BMP

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■ Finishing Tab

Specifies how final output is collated and printing pages in reverse output order. Check the check boxes to collate the document or print it in reverse output order.

Printer Properties

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■ Paper Source

Specifies the paper source and paper type settings.

Printer Properties

Paper Source lets you specify paper feed method. Select from Cassette or Multi-purpose Tray.

Paper Type lets you select from following types of paper:

• Plain Paper (including colored paper, recycled paper: 17 lb to 20 lb bond (64 to 80 g/m

• Transparencies*

• Tracing Paper* (tracing paper, thin paper: 15 lb to 19 lb bond (52 to 63 g/m

• Special Paper 1* (thick paper: 21 lb to 32 lb bond (81 to 128 g/m

))

• Special Paper 2* (postcards, envelopes)

*When Paper Source is set to Cassette, please do not select paper types other than Plain Paper.

))

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■ Quality Tab

Specifies the resolution, halftoning method, brightness, and contrast settings.

Printer Properties

Resolution lets you specify the printer’s resolution in dots per inch (600 dpi,300 dpi).

Halftones is the process of converting a greyscale image to black dots and white (unprinted)

dots that simulate the grey shades in the original image. Different halftone patterns give different grey shade results.

Brightness is the relative proportion of light and dark areas. Decreasing brightness darkens the overall image; increasing brightness lightens it. Brightness is expressed as a relative range from -80% to +80%.

Contrast is the degree of difference between the lightest and darkest areas of an image. Decreasing contrast lightens the dark areas and darkens the light areas; increasing it darkens the dark areas and lightens the light areas. Contrast is expressed as a relative range from -80% to +80%.

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Detailed Settings

Details... accesses the settings for toner saver, and Image Refinement.

Ton e r S a ve thins the black areas of print data, so toner consumption is reduced.

Image Refinement is a printer technology from Canon, with which the printer automatically

senses and refines the jagged edges and ragged curves of characters and graphics.

Printer Properties

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Windows NT 4.0/2000/XP/Server 2003 Printer Properties and Default Document Properties

The CAPT driver for Windows NT 4.0/2000/XP/Server 2003 has two main dialog boxes: the

Printer Properties dialog box and the Default Document Properties* dialog box.

Printer Properties

To view the printer properties, select Properties from the File menu in the Printers (in Windows XP/Server 2003, Printers and Faxes) folder, or click the right mouse button on the Canon iC D800 icon in the Printers (in Windows XP/Server 2003, Printers and Faxes) folder and select Properties from the pop-up menu.

Default Document Properties*

In the Default Document Properties* dialog box, you can specify the default settings for the printing options available when you print on the imageCLASS D800 series. To view the default document properties, select Document Defaults...** from the File menu in the Printers (in Windows XP/Server 2003, Printers and Faxes) folder, or click the right mouse button on the Canon iC D800 icon in the Printers (in Windows XP/Server 2003, Printers and Faxes) folder, and select Document Defaults...** from the pop-up menu.

Printer Properties

You can also open an equivalent dialog box and specify the setting by selecting Print or Page Setup from the File menu of an application.

• The number of tabs displayed in the Properties dialog box depends on how you have

NOTE

your system set up. Screens examples use Windows NT 4.0.

• For more information about the following features, see the online Help. To display the

online help, select the item you want more information about and press F1, or click ? in the title bar and then select the item of interest.

* Printing Preference in Windows 2000/XP/Server 2003 (Windows NT 4.0 does not have this

option.)

** Printing Preference... in Windows 2000/XP/Server 2003 (Windows NT 4.0 does not have this

option.)

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■ General Tab

Specifies to print a test page and separator pages. Refer to your Windows operating system documentation for more information.

■

Ports Tab

Printer Properties

Lets you specify the port to which the printer is attached. Refer to your Windows operating system documentation for more information.

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■ Scheduling Tab

Lets you define print spooling settings. Refer to your Windows operating system documentation for more information.

Spool print documents so program finishes printing faster and Start printing immediately are set automatically when you install the printer driver.

■

Sharing Tab

Specifies the printer-sharing settings. Refer to your Windows operating system documentation for more information.

Printer Properties

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■ Security Tab

Lets you specify security settings. Refer to your operating system documentation for more information.

Printer Properties

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■ Paper Selection Tab

This printer driver supports three custom paper sizes. Using the custom forms defined on the Forms tab in the print server’s Properties dialog box, you can add information about the

custom paper sizes. Form definitions must conform to the printer’s specifications.

Printer Properties

Selected Paper dialog box gives you the ability to define up to three custom paper sizes (Size 1, 2, & 3). Select the size and click the Change Paper... button.

Change Paper opens the Available Paper dialog box. This dialog box contains the definition for the sizes you have defined in the Print Server Properties (refer to p. 3-21 for information on how to setup custom paper sizes). Only paper sizes that are supported by your printer will be available in this dialog box. Paper size can range in height from 5" to 14" (127mm to

355.6mm), width 3" to 8.5" (76.2mm to 215.9mm), and must have a minimum of 0.2" (5mm) margin on all sides. You can select either Millimeter or Inch to switch the unit of measurement displayed on the screen.

When you choose a size in the list and click OK, the size information is copied to the selected paper size you selected on the Selected Paper list in the Paper Selection tab.

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Setting up custom paper sizes

The following procedure explains how to setup a custom paper size.

1 Click Start  Settings  Printers (on Windows XP/ Server 2003, Printers and Fax).

2 Open the File menu and select Server Properties.

Printer Properties

3 Check the Create a New Form box on the Form tab in the Print Server Properties dialog

box.

4 Type a name for your setup in the Form Description for box.

5 Select Metric or English.

6 Enter the values for Width 5" to 14" (127mm to 355.6mm), Height 3" to 8.5" (76.2mm to

215.9mm), and Printer Area Margins a minimum of 0.2" (5mm). Be sure to designate values such that the height is equal to or greater than the width.

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7 Click Save Form.

Be sure to enter all the values required in Step .

Repeat the Steps to to setup more custom paper sizes.

3 7

Printer Properties

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■ Page Setup Tab

Specifies paper size, scaling, number of copies, orientation, and pages per sheet.

Default settings depend on the country/region of purchase.

Page Size lets you select the paper size you are working with in your application (A3, B4(JIS), A4, B5(JIS), A5, Letter, Legal, Executive, Statement, Envelope DL, Envelope #10, Envelope C5, Envelope Monarch, and three custom paper sizes).

Output Size lets you select the paper size to print on. If your output size is set to anything other than Match Page Size, the image will be automatically reduced or enlarged to fit on the page.

Copies lets you specify the number of copies to be printed (1 to 999).

Orientation lets you select the direction of printing relative to the printer’s paper (Portrait,

Landscape).

Page Layout lets you select the number of pages per sheet (1, 2, 4, 8, 9). If you select more than 1, the image may be reduced to fit on the selected output size. When 2, 4, 8, or 9 pages per sheet is selected Manual Scaling disappears and Page Order appears in its place.

Manual Scaling lets you shrink or enlarge images. This option only appears when 1 Page per Sheet is selected as the Page Layout. Check the check box to set a reduction or enlargement

percentage (10 to 200).

Printer Properties

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View Settings

To get a quick view of your current settings, click View Settings, which is located on the Page Setup, Finishing, Paper Source and Quality tabs. Click on the tabs in the View Settings

dialog box to view the settings for each tab.

Overlay

Overlay Printing allows to overlay the document created in any Windows application onto a preselected form file.

You can easily create perfectly formatted documents with the same appearance from any Windows application.

Overlay Form File Formats

For overlay forms you can use files in the following formats:

• Windows Metafile (WMF)

• Windows Bitmap (BMP)

Creating an Overlay Form File

Before using Overlay Printing, you need to create an overlay form file in an application. To create a form file you can use both applications from Windows NT 4.0/2000/XP/Server 2003 package and commercially available software.

• Windows Metafile (WMF) Windows metafile format is used in most commercially available draw applications. Create the form data and save it in the metafile format.

Printer Properties

• Windows BMP Bitmap (BMP) You can easily create a form file in this format using software included in the Windows NT

4.0/2000/XP/Server 2003 package, such as Paint. Windows NT 4.0/2000/XP/Server 2003 desktop wallpapers are also created in this format. There is also a number of commercially available software (e.g. Corel PhotoPaint) that use this format. Create the form data using such software and save it as a BMP file.

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Setting Overlay

To make settings for overlay printing click Overlay... on the Page Setup tab. The Overlay dialog box appears. Use Browse… to select the file that contains the overlay data.

Default settings depend on the country/region of purchase.

File Name sets the file name to use as the overlay form. File Name dropdown list stores up to nine file names beside the default (none) setting. You can use Browse... button to select the file that contains the overlay data.

Printer Properties

Overlay Placement

• Background—Check this radio button on to place the overlay data in back of (beneath)

the application data.

• Foreground—Check this radio button on to place the overlay data in front of (over) the application data.

Size Width/Height lets you set the size of the overlay. Select units of measurement using Millimeter or Inch radio button. Valid values interval for this setting is 0 to 16 inches (0 to

420 mm).

Unit lets you set units of measurement using Millimeter or Inch radio button.

Restore Defaults resets Left, Top, Width and Height to their default values.

Confirm the settings and click OK. Page Setup dialog box appears again.

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Overlay Placement

Original data

Overlay

Application

ABC

[Overlay Placement: Background]

The result will appear as one of the shown below.

ABC

ABCABC

Printer Properties

[Overlay Placement: Foreground]

Using Windows Metafile

The result will appear as one of the shown below.

ABC ABC

ABC

Using Windows BMP

The result will always be as shown below.

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■ Finishing Tab

Specifies how final output is collated and sets printing pages in reverse output order. Check the check boxes to collate the document or print it in reverse output order.

Printer Properties

Preferences

Preferences... on the Finishing tab window opens the Preferences dialog box. The check box lets you turn EMF Spooling on. If this is not checked, EMF Spooling will be off. This setting is unchecked by default.

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■ Paper Source Tab

Specifies the paper source and paper type settings.

Paper Source lets you specify paper feed method. Select from Cassette or Multi-purpose Tray.

Paper Type lets you select from following types of paper:

• Plain Paper (including colored paper, recycled paper: 17 lb to 20 lb bond (64 to 80 g/m

• Transparencies*

• Tracing Paper* (tracing paper, thin paper: 15 lb to 19 lb bond (52 to 63 g/m

• Special Paper 1* (thick paper: 21 lb to 32 lb bond (81 to 128 g/m

))

• Special Paper 2* (postcards, envelopes)

Printer Properties

))

*When Paper Source is set to Cassette, please do not select paper types other than Plain Paper.

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■ Quality Tab

Specifies the resolution, halftoning method, brightness, and contrast settings.

Resolution lets you specify the printer’s resolution in dots per inch (600 dpi, 300 dpi).

Halftones is the process of converting a greyscale image to black dots and white (unprinted)

dots that simulate the grey shades in the original image. Different halftone patterns give different grey shade results.

Printer Properties

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Detailed Settings

Details... accesses the settings for toner saver and Image Refinement.

Ton e r S a ve thins the black areas of print data, so toner consumption is reduced.

Image Refinement is a printer technology from Canon, with which the printer automatically

senses and refines the jagged edges and ragged curves of characters and graphics.

Printer Properties

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Chapter 4

Checking the Status of a Print Job

This chapter describes how to check the status of print jobs.

You can track and control your print jobs using either of the following methods:

•The Canon iC D800 Status Window Tells you exactly what is happening with the current print job.

• The Windows Printers (in Windows XP/Server 2003, Printers and Faxes) folder Helps you control and manage all print jobs in a queue for all printers installed in Windows.

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Page 86

Opening the Status Window

The Canon iC D800 Status Window opens automatically in the following situations:

• When you print a document, provided “While Printing” is selected for “Display Printer Status Window” the Option Settings dialog box of the Status Window.

• When an error occurs or user action is required.

• When Windows starts, if the Status Window was open the last time Windows was closed.

You can also open the Printer Status Window by clicking the Status Window icon in the Windows Taskbar, and selecting Canon iC D800. If the icon is not displayed in the taskbar, click Start and select Program  Canon iC D800  Canon iC D800 Status Window, then the icon will be displayed in the taskbar.

The Printer Status Window appears every time you attempt to print. If you would like to hide the Printer Status Window, right click the Status Window icon in the Windows Taskbar, and select Exit all printers’ Printer Status Windows.

Status Window icon

If multiple imageCLASS D800 series machines are connected, select a printer from the list. The Status Window opens and displays information for the selected printer.

Checking the Status of a Print Job

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Using Canon iC D800 Status Window

The Status Window is a program used to display the status of jobs and perform printer operations.

Menu bar

Printer icon

Printer status message area

Message area

Tab window

Window area Description

Animation area

Progress bar

Tool bar

Job information area

Status bar

Menu bar Contains menu options to control the Status Window and the

printer.

Printer icon Displays the current printing status and error conditions.

Printer status message area Displays the current status of the printer.

Error message area Gives a description of situations requiring action.

Animation area Shows an animated graphic indicating the current printer status.

The graphic background changes from blue (normal) to orange when user action is required, or to red when a warning is issued.

Progress bar Indicates the progress of the current job.

Tool bar Use to pause, delete, or resume printing.

Job information area Displays information related to print jobs. The type of

information displayed changes with the selected tab.

Status bar Displays the name of the printer port and describes menu

options as you move your mouse over them.

Checking the Status of a Print Job

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■ Using the Menu Bar

Job Menu

You can select the Job menu from the menu bar of the Canon iC D800 Status Window:

The Job menu includes the following options:

• Pause temporarily halts printing of the current document. After the current page completes printing, the printer pauses until you select Resume.

• Resume resumes printing with the next page of the document you paused.

• Cancel cancels printing of the document currently being printed.

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Settings Menu

You can select the Settings menu from the menu bar of the Canon iC D800 Status Window:

The Settings menu includes the following selections:

• Options... opens the Option Settings dialog box that lets you change the settings for the Status Window.

• Port... opens the Port Setting dialog box when the printer is connected to a local parallel port. This setting is unavailable if the printer is not connected to a local parallel port, or while printing is in progress.

Option Settings

This dialog box lets you define when and how you want the Canon iC D800 Status Window to display.

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• Display Printer Status Window lets you select when the Status Window displays.

• While printing—The Status Window opens automatically each time you print.

• Only when Errors Occur—The Status Window opens only when an error occurs.

To manually open the Status Window, click the Status Window icon in the Windows taskbar, and then click the Canon iC D800.

You can change display options even as a document prints, but the changed settings do not take effect until the next print job.

• Monitor Device Status lets you select when the Status Window is active.

• Always—Status Window is continually monitoring the printer.

• Only while Displaying Printer Status Window—Status Window is monitoring the

printer only when Printer Status Window is displayed.

• Only while Printing—Status Window is monitoring the printer only when printing a

job.

• Always Display Printer Status Window on Top places the Status Window on top of all windows on the desktop.

Port Setting

This dialog box lets you define how your computer communicates with your printer using the parallel port. The type of port you have depends on your computer.

• Standard uses the parallel port as a standard parallel port.

• ECP uses the parallel port as an ECP (Enhanced Capabilities Port) parallel port.

Before you make any changes, check the manual that came with your computer to determine what type of port you have.

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■ Using the Help Menu

You can select the Help menu from the menu bar of the Canon iC D800 Status Window:

• Help Topics displays the search window for help topics.

• About displays the Status Window version information.

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Checking the Status of a Print Job

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■ Using the Toolbar

The toolbar has three buttons that you can use to pause, resume, or delete the current print job.

Pause: Temporarily halts printing the current document. The current page finishes printing.

Resume: Continues printing after a pause. Printing restarts with the next page of the document you paused.

Cancel: Cancels the current print job. If you are printing several documents, CAPT continues to the next print job in the queue and displays the status of that print job. To cancel all print jobs in the queue simultaneously, choose Settings from the Start menu, then select the Printers folder (in Windows XP/Server 2003, select Printers

and Faxes from Start menu); Double-click the Canon iC D800 icon to display the Canon iC D800 dialog box. Select all of the jobs and delete them.

When the Print Job List tab is selected, none of the buttons are displayed.

NOTE

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■ Using the Tab Window

Print Job Details

This tab shows information related to the job that is currently being printed. The following types of information are displayed:

• Document Name

•User Name

•Host Name

• Approx. Time Remaining

• Approx. Finish Time

Some of this information may not be displayed, depending on the printer status.

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Print Job Log

This tab shows information related to jobs that are completed. The following types of information are displayed:

• Document Name

•Result

• Owner

• Pages

• Complete Time

The job history displayed in the job information area can list a history of up to the most recent 100 jobs. The job logs list clears whenever you terminate the Status Window.

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Print Job List

This tab shows information related to the jobs that have not yet started.

• Document Name

• Status

• Owner

• Started at

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Network Printer Status

Viewing the print status

The status of a network printer can be viewed on the print server as well as the client.

For job status to be displayed in the client’s Status Window, the print server’s Status Window must be running.

If the status option “While Printing” has been selected for “Display Printer Status Window” in the Option Settings dialog box of the Status Window on the client, the client’s Status Window opens automatically once printing from the server starts.

If an error occurs on the server, the client’s Status Window for that job opens automatically.

If the client’s Status Window opens automatically, it closes automatically when printing completes or the error is cancelled, unless the user interacted with the window or its menus.

Performing print job operations

Print job operations (pause, resume, cancel) may be performed from either the print server or the client for the job. After a client performs a print operation, no other operations are allowed until the server confirms that the operation has been accepted.

Print job operations cannot be selected on any other screen except the print server or client for the job.

If the print server’s Status Window is not running, you cannot perform job operations on the client. The client’s Status Window displays the message “Check Print Server.”

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The Status Window Icon

If you minimize the Status Window, the icon on the taskbar inform you the printer status. When you click this taskbar button, the Status Window opens and the icon appears in the Status Window. Types of the Status Window icons and taskbar icons are listed below.

Printer Ready

Indicates that the printer is ready to print.

Printing Paused

Indicates that printing has paused.

Attention Required

When the Status Window displays an alert, the window automatically opens to its full size. You can minimize the window again, but you will not be able to resume printing until you take the action specified in the full-size window.

Warning

An error has occurred and the printer may require service. You may have to contact your local authorized Canon service representative.

Abnormal Condition

Something is wrong with the printer or one of its connections. You will not be able to print until the problem is fixed.

Closing the Status Window

Click the close button to close the window, just as you would close any other window.

If the Status Window opens automatically due to printing, or due to an error, the window automatically closes when printing completes or the error status clears.

Checking the Status of a Print Job

Messages

CAPT gives you information about your print job and the printer itself.

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Chapter 5

Troubleshooting

This chapter includes information to help you solve printer problems. A problem might have one or a combination of causes, such as a computer malfunction, software errors, printer cable or other printer problems. Many printing problems are related to how your software interacts with the printer.

If you can print a self test but the printer does not print other jobs, or your printed output is not what you expected, the problem is with your computer, software, or cables.

If your printer is not operating properly, try the suggestions in this chapter in the order listed.

Finding Information

Problem See page

Printer Problems 5-2

CAPT Problems 5-4

CAPT Messages 5-6

Using the Trouble Shooter 5-8

Uninstalling CAPT 5-10

If you have a problem with your printer and you cannot resolve it by referring to the information in this chapter, please refer to the Basic Guide.

Troubleshooting

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Printer Problems

Problem Cause Solution

Printer does not print

No power is supplied

Paper might not be loaded. Make sure that paper is loaded.

A copy job might not have been completed due to the Out of Paper status.

Print jobs might be stalled. Check the Canon iC D800 Status Window

The cartridge might not be installed correctly.

Your BIOS port setting might need to be modified.

The parallel cable might not be compatible.

Your computer might not be working properly.

Power cord might not be plugged in.

The print job will start automatically when the copy job is completed. Please, load paper.

for stalled jobs.

Check that the cartridge is installed correctly.  Set-up Instructions

See your computer’s documentation concerning available ports.

Make sure that you are using an 8-bit, Centronics-compatible, parallel interface cable with bidirectional capability.

Check your computer, make sure that it is turned on and working properly.

Make sure that the power cord is securely plugged into both the machine and the AC outlet.

Troubleshooting

Printer stops printing

AC outlet might not be supplying power.

AC voltage might not match printer.

Your interface cable might be loose.

You might be working on an application in the foreground, in which case printing performance might slow down.

Make sure that the AC outlet is supplying power; try another outlet if necessary.

Make sure that the voltage of the AC outlet matches the ratings on the printer.

Check your computer and your cable.

Printer performance improves if you give your print job priority.

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Problem Cause Solution

Printout is wrong There might be a

communications problem between the printer and your computer.

The wrong printer is selected in the Printers folder.

You might need to modify your BIOS setup.

Printer locks up system

Your system setup might be a problem.

Make sure that your cable connections are secure. Make sure that your parallel interface cable is less than 9.9 feet (3.0 m) or USB interface cable is less than 16.5 feet (5.0 m) long. Make sure that you are not using a switch box. Check that you have selected the correct printer driver in Windows.

Make sure that the Canon iC D800 is selected in the Printers (in Windows XP/ Server 2003, Printers and Faxes) folder.

See your computer’s documentation for details. Try changing the parallel port mode or the parallel port address to see if this solves the problem.

Verify that you have a high-quality shielded interface cable. The problem might be your BIOS. Verify that your BIOS setup is correct. (See your computer’s documentation for details.) Verify that your physical memory is working correctly. If you have a Toshiba laptop, change this line in your CONFIG.SYS file: c:\winutils\mxtime.exe to: REM c:\winutils\mxtime.exe

Troubleshooting

Computer indicates a device time-out

Your computer is sending data to the printer but the printer is not responding. The printer might be off, offline, or not connected to the computer.

Make sure that the printer is not paused. Check that the printer’s interface cable is securely connected to both the printer and the computer. Make sure that paper is properly loaded in the paper tray. Reset the printer and computer. Try the print operation again. Try a different cable.

5-3

Canon D800 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Before You Start

Introduction

System Requirements

Where to Find Help

Installing the Printer Driver (Canon Advanced Printing Technology (CAPT))

What is CAPT

Installing the Printer Driver

Windows 95/98/Me

USB Users

Parallel Port Users

Windows NT 4.0/2000/XP/Server 2003

USB Users

Parallel Port Users

Network Users

Connecting to the imageCLASS D800 Series Already on Your Ne two r k

Printer Sharing

Connecting the imageCLASS D800 Series as a Network Printer

Canon iC D800 Group

Printing with CAPT

Printer Properties

Windows 95/98/Me Printer Properties

Windows NT 4.0/2000/XP/Server 2003 Printer Properties and Default Document Properties

Checking the Status of a Print Job

Opening the Status Window

Using Canon iC D800 Status Window

Network Printer Status

The Status Window Icon

Closing the Status Window

Messages

Troubleshooting

Finding Information

Printer Problems