Brother MFC8950DWT, MFC-895DW User Manual

Download

Basic User’s Guide

MFC-8950DW MFC-8950DWT

Not all models are available in all countries.

Version 0

USA/CAN

If you need to call Customer Service

Please complete the following information for future reference:

Model Number: MFC-8950DW / MFC-8950DWT (Circle your model number)

Serial Number:

Date of Purchase:

Place of Purchase:

The serial number is on the back of the unit. Retain this User’s Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service.

http://www.brother.com/registration/

By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother:

 may serve as confirmation of the purchase date of your product

should you lose your receipt;

 may support an insurance claim by you in the event of product loss

covered by insurance; and,

 will help us notify you of enhancements to your product and special

offers.

The most convenient and efficient way to register your new product is online at http://www.brother.com/registration/

Brother numbers

Important

Note

For technical help, you must call the country where you bought the machine. Calls must be made from within that country.

Register your product

By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother:

 may serve as confirmation of the purchase date of your product should you lose your receipt;

 may support an insurance claim by you in the event of product loss covered by insurance; and,

 will help us notify you of enhancements to your product and special offers.

Please complete and fax the Brother Warranty Registration and Test Sheet or, for your convenience and most efficient way to register your new product, register on-line at

http://www.brother.com/registration/

FAQs (frequently asked questions)

The Brother Solutions Center is our one-stop resource for all your Fax Machine/Multi-Function Center needs. You can download the latest software and utilities and read FAQs and troubleshooting tips to learn how to get the most from your Brother product.

http://solutions.brother.com/

For Customer Service

In USA: 1-877-BROTHER (1-877-276-8437)

In Canada: 1-877-BROTHER

Service Center Locator (USA only)

For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437) or visit us on-line at http://www.brother-usa.com/service/

Service Center Locations (Canada only)

For the location of a Brother authorized service center, call 1-877-BROTHER.

You can check here for Brother driver updates.

To keep your machine’s performance up to date, check here for the latest firmware upgrade.

1-901-379-1215 (fax)

(514) 685-4898 (fax)

Ordering accessories and supplies

Note

For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (You can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.)

In Canada, only Visa and MasterCard are accepted.

In USA: 1-877-552-MALL (1-877-552-6255)

1-800-947-1445 (fax)

http://www.brothermall.com/

In Canada: 1-877-BROTHER

http://www.brother.ca/

Description Item

TN-720 (Approx. 3,000 pages)

Toner Cartridge <Black>

TN-750 (Approx. 8,000 pages)

TN-780 (Approx. 12,000 pages)

Drum Unit

DR-720 (Approx. 30,000 pages)

Telephone Line Cord LG3077001

Basic User's Guide LX9412001 (English for USA and Canada)

LX9412002 (French for Canada)

Quick Setup Guide (MFC-8950DW and MFC-8950DWT)

LX9080001 (English for USA and Canada)

(MFC-8950DW and MFC-8950DWT) LX9080002 (French for Canada)

Paper Tray 2

LT-5400

(MFC-8950DW option)

123

124

125

Letter or A4 size single-sided pages.

Approx. cartridge yield is declared in accordance with ISO/IEC 19752.

Standard toner cartridge

High yield toner cartridge

Super high yield toner cartridge

1 page per job.

Drum life is approximate and may vary by type of use.

Notice - Disclaimer of Warranties

(USA and Canada)

BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER’S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN ANY EVENT BROTHER’S LICENSOR’S LIABILITY TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.

Compilation and Publication Notice

Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications.

The contents of this manual and the specifications of this product are subject to change without notice.

Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.

iii

User's Guides and where do I find them?

Which Guide? What's in it? Where is it?

Product Safety Guide

Quick Setup Guide Follow the instructions for setting up your

Basic User's Guide Learn the basic Fax, Copy, Scan and Direct

Advanced User's Guide

Software User's Guide

Network User's Guide

Read this Guide first. Please read the Safety Instructions before you set up your machine. See this Guide for trademarks and legal limitations.

machine and installing the drivers and software for the operating system and connection type you are using.

Print operations and how to replace consumables. See troubleshooting tips.

Learn more advanced operations: Fax, Copy, security features, printing reports and performing routine maintenance.

Follow these instructions for Printing, Scanning, Network Scanning, Remote Setup, PC-Fax, and using the Brother ControlCenter utility.

This Guide provides useful information about wired and wireless network settings and security settings using the Brother machine. You can also find supported protocol information for your machine and detailed troubleshooting tips.

Printed / In the Box

PDF file / Installer CD-ROM / In the Box

Wi-Fi Direct™ Guide This Guide provides details on how to

configure and use your Brother machine for wireless printing directly from a mobile device supporting the Wi-Fi Direct™ standard.

Google Cloud Print Guide

Mobile Print/Scan Guide for Brother iPrint&Scan

This Guide provides details on how to configure your Brother machine to a Google account and use Google Cloud Print services for printing over the Internet from devices using Gmail™ for mobile, GOOGLE DOCS™ for mobile and applications for the Chrome OS.

This Guide provides useful information about printing JPEG and PDF

your mobile device and scanning from your Brother machine to your mobile device when connected on a Wi-Fi network.

files from

PDF file / Brother Solutions

Center

PDF file / Brother Solutions

Center

PDF file / Brother Solutions

Center

Which Guide? What's in it? Where is it?

Web Connect Guide This Guide provides details about how to

configure and use your Brother machine to scan, load and view images and files on certain Web sites that provide these services.

PDF printing is not supported on Windows® Phone.

Visit us at http://solutions.brother.com/.

PDF file / Brother Solutions

Center

(Basic User’s Guide)

1 General information 1

Using the documentation .......................................................................................1

Symbols and conventions used in the documentation ....................................1

Accessing the Advanced User’s Guide, Software User’s Guide and

Network User’s Guide.........................................................................................2

Viewing Documentation...................................................................................2

How to access Guides for Advanced Features......................................................4

Accessing Brother Support (Windows

Accessing Brother Support (Macintosh) ................................................................5

Control panel overview ..........................................................................................6

LCD Touchscreen............................................................................................8

Basic Operations .............................................................................................9

2 Loading paper 10

Loading paper and print media ............................................................................10

Loading paper in the standard paper tray and the optional lower tray ..........10

Loading paper in the multi-purpose tray (MP tray) ........................................12

Unscannable and unprintable areas ..............................................................16

Paper settings......................................................................................................17

Paper Size and Type .....................................................................................17

Tray Use in Copy mode.................................................................................18

Tray Use in Fax mode ...................................................................................18

Tray Use in print mode ..................................................................................19

Acceptable paper and other print media..............................................................20

Recommended paper and print media ..........................................................20

Type and size of paper ..................................................................................20

Handling and using special paper .................................................................22

)................................................................4

3 Loading documents 25

How to load documents .......................................................................................25

Using the automatic document feeder (ADF) ................................................25

Using the scanner glass ................................................................................26

4 Sending a fax 27

How to send a fax................................................................................................27

Faxing A4, Legal or Folio size documents from the scanner glass ...............29

Canceling a fax in process ............................................................................29

Transmission Verification Report...................................................................29

5 Receiving a fax 31

Receive modes ....................................................................................................31

Choose the correct Receive Mode ................................................................31

Using receive modes ...........................................................................................33

Fax Only ........................................................................................................33

Fax/Tel...........................................................................................................33

Manual...........................................................................................................33

External TAD .................................................................................................33

Receive Mode settings ........................................................................................34

Ring Delay.....................................................................................................34

F/T Ring Time (Fax/Tel mode only)...............................................................34

Easy Receive.................................................................................................35

6Using PC-FAX 36

How to use PC-FAX.............................................................................................36

PC-Fax Receive (For Windows

PC-FAX Send................................................................................................37

only) ..........................................................36

7 Telephone services and external devices 38

Telephone line services .......................................................................................38

Voice Mail......................................................................................................38

Distinctive Ring..............................................................................................39

Connecting an external TAD (telephone answering device)................................41

Connections...................................................................................................42

Recording an outgoing message (OGM).......................................................42

Multi-line connections (PBX) .........................................................................42

External and extension telephones...................................................................... 43

Connecting an external or extension telephone ............................................43

Using external and extension telephones......................................................43

Using a non-Brother cordless external handset ............................................44

Using Remote Codes ....................................................................................44

8 Dialing and storing numbers 45

How to dial...........................................................................................................45

Manual dialing ...............................................................................................45

One Touch dialing .........................................................................................45

Speed dialing.................................................................................................45

Search ...........................................................................................................46

LDAP search ................................................................................................46

Fax redial.......................................................................................................46

Storing numbers ..................................................................................................47

Storing a pause .............................................................................................47

One Touch and Speed Dial Storage Options ................................................48

Storing One Touch Dial numbers ..................................................................49

Storing Speed Dial numbers..........................................................................51

Changing or Deleting One Touch and Speed Dial numbers .........................52

vii

9 Making copies 54

How to copy .........................................................................................................54

Stop copying..................................................................................................54

Copy settings.................................................................................................54

10 Printing data from a USB Flash memory drive or digital camera

supporting mass storage 55

Creating a PRN file for direct printing ..................................................................55

Printing data directly from the USB Flash memory drive or digital camera

supporting mass storage ..................................................................................56

Changing the default settings for direct print .................................................57

11 How to print from a computer 58

Printing a document.............................................................................................58

12 How to scan to a computer 59

Scanning a document as a PDF file using ControlCenter4 (Windows®) ............. 59

Changing the Scan button settings......................................................................62

Before scanning.............................................................................................62

Scan button settings ......................................................................................62

Scanning using the Scan button....................................................................64

A Routine maintenance 65

Replacing the consumable items.........................................................................65

Replacing the toner cartridge ........................................................................67

Cleaning the corona wire...............................................................................73

Replacing the drum unit.................................................................................75

viii

B Troubleshooting 81

Identifying your problem ......................................................................................81

Error and maintenance messages.......................................................................83

Transferring your faxes or Fax Journal report ...............................................90

Document Jams...................................................................................................91

Document is jammed in the top of the ADF unit............................................91

Document is jammed under the document cover ..........................................91

Removing small documents jammed in the ADF...........................................92

Document is jammed at the output tray.........................................................92

Paper Jams..........................................................................................................93

Paper is jammed in the MP tray ....................................................................93

Paper is jammed in paper tray 1 or tray 2 .....................................................94

Paper is jammed at the back of the machine ................................................95

Paper is jammed inside the machine.............................................................98

Paper is jammed in the duplex tray .............................................................102

If you are having difficulty with your machine....................................................105

Setting Dial Tone detection .........................................................................115

Telephone line interference / VoIP ..............................................................115

Improving the print quality..................................................................................116

Machine Information..........................................................................................124

Checking the Serial Number........................................................................124

Reset functions............................................................................................124

How to reset the machine............................................................................125

C Menu and features 126

On-screen programming....................................................................................126

Menu table...................................................................................................126

Menu and mode buttons .................................................................................... 126

Menu table......................................................................................................... 127

Entering text ......................................................................................................167

D Specifications 168

General..............................................................................................................168

Document Size ..................................................................................................170

Print media.........................................................................................................171

Fax.....................................................................................................................172

Copy ..................................................................................................................173

Scanner .............................................................................................................174

Printer................................................................................................................175

Interfaces...........................................................................................................176

Direct Print feature.............................................................................................177

Computer requirements ....................................................................................178

Consumable items.............................................................................................180

Network (LAN) ...................................................................................................181

E Index 182

Table of Contents

(Advanced User's Guide)

You can view the Advanced User's Guide on the Installer CD-ROM.

The Advanced User's Guide explains the following features and operations.

1 General Setup

IMPORTANT NOTE

Memory storage

Volume settings

Automatic Daylight Saving Time

Ecology features

Quiet mode feature

LCD screen

Dial Prefix

2 Security features

Secure Function Lock 2.0

Setting Lock

Restricting dialing

3 Sending a fax

Additional sending options

Additional sending operations

Polling overview

4 Receiving a fax

6 Printing reports

Fax reports

Reports

7 Making copies

Copy settings

A Routine maintenance

Cleaning and checking the machine

Replacing periodic maintenance parts

Packing and shipping the machine

BOptions

Options

Optional paper tray (LT-5400)

Memory board

C Glossary

DIndex

Remote Fax Options

Additional receiving operations

Polling overview

5 Dialing and storing numbers

Telephone line services

Additional dialing operations

Additional ways to store numbers

Note

WARNING

Important

General information 1

Using the documentation

Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine.

Symbols and conventions used in the documentation 1

The following symbols and conventions are used throughout the documentation.

WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries.

Important indicates a potentially hazardous situation which, if not avoided, may result in damage to property or loss of product functionality.

Bold Bold style identifies keys on the

Italics Italicized style emphasizes an

Courier New

Follow all warnings and instructions marked on the product.

Most of the illustrations in this User's Guide show the MFC-8950DW.

machine's control panel or on the computer screen.

important point or refers you to a related topic.

Courier New font identifies the messages shown on the LCD of the machine.

Prohibition icons indicate actions that must not be performed.

Electrical Hazard icons alert you to a possible electrical shock.

Fire Hazard icons alert you to the possibility of fire.

Hot Surface icons warn you not to touch machine parts that are hot.

Notes tell you how you should respond to a situation that may arise or give tips about how the current operation works with other features.

Chapter 1

Note

Accessing the Advanced User’s Guide, Software User’s Guide and Network User’s Guide

This Basic User's Guide does not contain all the information about the machine such as how to use the advanced features for Fax, Copy, Printer, Scanner, PC-Fax and Network. When you are ready to learn detailed information about these operations, read the Advanced User's Guide,

Software User's Guide and Network User's Guide that are on the

Installer CD-ROM.

Viewing Documentation 1

Viewing Documentation (Windows®) 1

c If the language screen appears, click

your language. The CD-ROM Top Menu will appear.

d Click Documentation. e Click PDF documents. If the country

screen appears, choose your country. After the list of User’s Guides appears, choose the Guide you want to read.

Viewing Documentation (Macintosh) 1

To view the documentation, from the Start menu, select Brother, MFC-XXXX (where XXXX is your model name) from the programs group, and then choose User’s Guides.

If you have not installed the software, you can find the documentation on the Installer CD-ROM by following the instructions below:

a Turn on your computer. Insert the

Installer CD-ROM into your CD-ROM drive.

If the Brother screen does not appear automatically, go to My Computer (Computer), double-click the CD-ROM icon, and then double-click start.exe.

b If the model name screen appears, click

your model name.

a Turn on your Macintosh. Insert the

Installer CD-ROM into your CD-ROM drive. The following window will appear.

b Double-click the Documentation icon. c If the model name screen appears,

choose your model name and click Next.

d If the language screen appears, double-

click your language folder.

General information

Note

e Double-click top.pdf. If the country

screen appears, choose your country.

f After the list of User’s Guides appears,

choose the Guide you want to read.

How to find Scanning instructions 1

There are several ways you can scan documents. You can find the instructions as follows:

Software User's Guide

 Scanning

 ControlCenter

 Network Scanning

Nuance™ PaperPort™ 12SE How-toGuides

(Windows

 The complete Nuance™ PaperPort™

12SE How-to- Guides can be viewed from the Help selection in the Nuance™ PaperPort™ 12SE application.

users)

How to find Network setup instructions

Your machine can be connected to a wireless or wired network.

Basic setup instructions uu Quick Setup Guide

If your wireless access point or router supports Wi-Fi Protected Setup or AOSS™ uu Quick Setup Guide.

More information about network setup uu Network User's Guide.

Presto! PageManager User’s Guide

(Macintosh users)

Presto! PageManager is available as a download from http://nj.newsoft.com.tw/download/brother/ PM9SEInstaller_BR_multilang.dmg

 The complete Presto! PageManager

User’s Guide can be viewed from the Help selection in the Presto! PageManager application.

Chapter 1

How to access Guides for Advanced Features1

You can view and download these Guides from the Brother Solutions Center at:

http://solutions.brother.com/

Click Manuals on your model's page to download the documentation.

Wi-Fi Direct™ Guide 1

This Guide provides details on how to configure and use your Brother machine for wireless printing directly from a mobile device supporting the Wi-Fi Direct™ standard.

Google Cloud Print Guide 1

Accessing Brother Support (Windows®) 1

You can find all the contacts you will need, such as Web support (Brother Solutions Center), Customer Service and Brother Authorized Service Centers in Brother numbers uu page i and on the Installer CD-ROM.

 Click Brother Support on the main menu.

The following screen will appear:

 To access our Web site

(http://www.brother.com/ Home Page.

) click Brother

Mobile Print/Scan Guide for Brother iPrint&Scan

This Guide provides useful information about

printing JPEG and PDF mobile device and scanning from your Brother machine to your mobile device when connected on a Wi-Fi network.

PDF printing is not supported on Windows® Phone.

files from your

Web Connect Guide 1

This Guide provides details about how to configure and use your Brother machine to scan, load and view images and files on certain Web sites that provide these services.

 To view all Brother Numbers, including

Customer Service numbers for the USA and Canada, click Support Information.

 To access the USA Brother online

shopping mall (http://www.brothermall.com/ additional product and service information, click Brother Mall.com.

 To access Canada’s Brother online

shopping mall (http://www.brother.ca/ additional product and services information, click Shop Online (Canada).

 For the latest news and product support

information (http://solutions.brother.com/ Brother Solutions Center.

 To visit our web site for original/genuine

Brother supplies (http://www.brother.com/original/ Supplies Information.

) for

), click

General information

 To access the Brother CreativeCenter

(http://www.brother.com/creativecenter/ for FREE photo projects and printable downloads, click Brother CreativeCenter.

To return to the main page, click Back.

Or, if you have finished, click Exit.

)

Accessing Brother Support (Macintosh) 1

You can find all the contacts you will need, such as Web support (Brother Solutions Center) on the Installer CD-ROM.

 Double-click the Brother Support icon.

The following screen will appear:

 To download and install Presto!

PageManager, click Presto! PageManager.

 To register your machine from the Brother

Product Registration Page (http://www.brother.com/registration/ click On-Line Registration.

 For the latest news and product support

information (http://solutions.brother.com/ Brother Solutions Center.

 To visit our Web site for original/genuine

Brother Supplies (http://www.brother.com/original/ Supplies Information.

), click

Chapter 1

01.01.2011 15:15

Fax

Address Book

Secure Print

Direct Print

01.01.2012 11:00 AM

COPY

WebScanFaxCopy

MenuMenu

Control panel overview 1

1Home Key

Press the illuminated blue Home key to return to Ready mode.

2LCD

This is a Touchscreen LCD. You can access the menus and options by pressing buttons displayed on the screen.

3 Fax keys:

Hook

Press before dialing if you want to make sure a fax machine will answer, and then press Start. Also, press this key after you pick up the handset of an external telephone during the F/T ring (pseudo/double-rings).

Redial/Pause

Redials the last number called. It also inserts a pause when programming quick dial numbers or when dialing a number manually.

Quick Dials

Show One Touch dials on the Touchscreen.

4Dialpad

5Stop/Exit

6Start

Use these keys to dial telephone and fax numbers and as a keyboard for entering information into the machine.

This function transfers to the touchscreen when you store quick dial numbers.

Stops an operation or exits from a menu.

Lets you start sending faxes or making copies.

2345

01.01.2011 15:15

Fax

Address Book

Secure Print

Direct Print

01.01.2012 11:00 AM

COPY

WebScanFaxCopy

MenuMenu

General information

7Data

The Data LED (light emitting diode) will flash depending on the machine’s status.

Machine Status Description

Ready Mode

The machine is ready to print, in Sleep mode, there is no print data, or the power switch is off.

Receiving Data

The machine is either receiving data from the computer, processing data in memory, or printing data.

Green (blinking)

Data Remaining

in Memory

Print data remains in the machine's memory.

Green

Chapter 1

MenuMenu

Setting LockSetting Lock

01.01.2012 11:00$0

1.01.2012 11:00AM

MenuMenu

Copy Fax Scan Web

Secure

Direct

COPY

Setting LockSetting Lock

710 6

1112

LCD Touchscreen 1

The LCD Touchscreen shows the current machine status when the machine is idle.

1 Mode Indicator

Lets you see current mode of your machine.

2 Fax in memory

Shows how many received faxes are in the memory.

3 Date and Time

Lets you see the date and time.

4Web

Lets you connect the Brother machine to an internet service. For details uu Web Connect Guide.

5 Wireless Status

A four level indicator on the Ready mode screen shows the current wireless signal strength if you are using a wireless connection or Wi-Fi Direct™.

6Menu

Lets you access the main menu.

7 Address Book

Lets you search for the number you want to fax, dial, E-mail or I-Fax.

8 Security indicator

Shows machine's security status. Appears when you turn on Secure Function Lock or Setting Lock.

9 Mode Buttons:

Copy Puts the machine in Copy mode.

Fax Puts the machine in Fax mode.

Scan Puts the machine in Scan mode.

10 Warning icon

Appears when there is an error or maintenance message; press the Warning icon to view it, and then press Stop/Exit to return to the Ready screen.

11 Direct Print

Lets you print data from a USB flash memory drive or a digital camera supporting mass storage directly to the machine. (See Printing

data directly from the USB Flash memory drive or digital camera supporting mass storage

uu page 56.) Active only when you insert a USB flash

memory drive or digital camera in the machine's USB direct interface.

12 Secure Print

Lets you access the secure print menu. Active only when the machine has secure print

data.

0Max

If you see the button at the top right on the Touchscreen, you can easily configure the wireless settings by pressing the button. For more information uu Quick Setup Guide.

General information

Important

General Setup

Fax

Printer

Print Reports

Tray Setting

Volume

Ecology

Quiet Mode

General Setup

Off

Backlight

Dim Timer

Light

Off

Menu > General Setup

LCD Settings

Light

Dark

Med

Menu > General Setup > LCD Settings

Backlight

Basic Operations 1

To operate the Touchscreen use your finger to press the Menu or mode button directly on the LCD screen.

To display and access all the screen menus or options in a setting, press a b or d c to scroll through them.

Press to return to the previous menu.

DO NOT press the Touchscreen with a sharp object, such as a pen or stylus. It may damage the machine.

The following steps show how to change a setting in the machine. In this example the LCD back light setting is changed from Light to Dark.

a Press Menu. b Press a or b to display

General Setup. Press General Setup.

e Press Dark.

f Press Stop/Exit.

c Press a or b to display LCD Settings.

Press LCD Settings.

d Press Backlight.

Loading paper 2

Loading paper and print media

The machine can feed paper from the standard paper tray, optional lower tray or multi-purpose tray.

When you put paper into the paper tray, note the following:

 If your application software supports

paper size selection on the print menu, you can select it through the software. If your application software does not support it, you can set the paper size in the printer driver or by using the control panel buttons.

Loading paper in the standard paper tray and the optional lower tray 2

You can load up to 500 sheets in the standard paper tray (Tray 1) and 500 sheets in the

optional lower tray (Tray 2) loaded up to the maximum paper mark ( ) on the right-hand side of the paper tray. (For recommended paper to use, seeAcceptable paper and other print media uu page 20.)

Tray 2 is standard on MFC-8950DWT.

. Paper can be

Printing on plain paper, thin paper or recycled paper from Tray 1 and Tray 22

a Pull the paper tray completely out of the

machine.

b While pressing the green paper-guide

release lever (1), slide the paper guides to fit the paper you are loading in the tray. Make sure that the guides are firmly in the slots.

Note

For Legal or Folio size paper, press the release button (1) in the bottom of the paper tray and then pull out the back of the paper tray. (Legal and Folio size paper are not available in some regions.)

c Fan the stack of paper well to avoid

paper jams and misfeeds.

Loading paper

d Put paper in the tray and make sure:

 The paper is below the maximum

paper mark ( ) (1).

Overfilling the paper tray will cause paper jams.

 The side to be printed on must be

face down.

 The paper guides touch the sides of

the paper so it will feed correctly.

e Put the paper tray firmly back in the

machine. Make sure that it is completely inserted into the machine.

Chapter 2

f Lift up the support flap (1) to prevent

paper from sliding off the face-down output tray, or remove each page as soon as it comes out of the machine.

Loading paper in the multi-purpose tray (MP tray) 2

You can load up to 3 envelopes or special print media in the MP tray or up to 50 sheets of plain paper. Use this tray to print or copy on thick paper, bond paper, labels or envelopes. (For recommended paper to use, see Acceptable paper and other print media uu page 20.)

Printing on plain paper, thin paper, recycled paper and bond paper from the MP tray

a Open the MP tray and lower it gently.

Loading paper

b Pull out the MP tray support (1) and

unfold the flap (2).

c Put paper in the MP tray and make sure:

 The paper stays under the maximum

paper mark (1).

 The side to be printed on must be

face up with the leading edge (top of the paper) in first.

 The paper guides touch the sides of

the paper so it will feed correctly.

d Lift up the support flap to prevent paper

from sliding off the face-down output tray, or remove each page as soon as it comes out of the machine.

Chapter 2

Printing on thick paper, labels and envelopes from the MP tray 2

Before loading, press the corners and sides of the envelopes to make them as flat as possible.

a Open the back cover (face-up output

tray).

b Open the MP tray and lower it gently.

c Pull out the MP tray support (1) and

unfold the flap (2).

d Put paper, labels or envelopes in the MP

Note

tray. Make sure:

 The number of envelopes in the MP

tray does not exceed 3.

 The paper, labels or envelopes stay

under the maximum paper mark (1).

 The side to be printed on must be

face up.

Loading paper

e Send the print data to the machine.

• Remove each printed envelope immediately to prevent a paper jam.

• If your thick paper curls during printing, put only one sheet at a time in the MP tray and open the back cover (face-up output tray) to let the printed pages exit to the face-up output tray.

f Close the back cover (face-up output

tray).

Chapter 2

Note

Unscannable and unprintable areas 2

The figures below show maximum unscannable and unprintable areas. These areas may vary depending on the paper size or settings in the application you are using.

When using BR-Script3 emulation, the unprintable area around the edges of the paper is

0.16 in. (4.2 mm).

Usage Document

Size

Top (1)

Bottom (3)

Left (2)

Right (4)

Fax (Sending) Letter 0.12 in. (3 mm) 0.16 in. (4 mm)

A4 0.12 in. (3 mm) (ADF)

0.04 in. (1 mm) (Scanner Glass)

0.12 in. (3 mm)

Legal 0.12 in. (3 mm) 0.16 in. (4 mm)

Copy

a single copy

Letter 0.16 in. (4 mm) 0.16 in. (4 mm)

A4 0.16 in. (4 mm) 0.12 in. (3 mm)

or a 1 in 1 copy

Legal 0.16 in. (4 mm) 0.16 in. (4 mm)

Scan Letter 0.12 in. (3 mm) 0.12 in. (3 mm)

A4 0.12 in. (3 mm) 0.12 in. (3 mm)

Print Letter 0.16 in. (4.2 mm) 0.25 in. (6.35 mm)

Legal 0.12 in. (3 mm) 0.12 in. (3 mm)

A4 0.16 in. (4.2 mm) 0.24 in. (6.01 mm)

Legal 0.16 in. (4.2 mm) 0.25 in. (6.35 mm)

Loading paper

Note

Paper settings 2

Paper Size and Type 2

You can use four sizes of paper for printing faxes: Letter, A4, Legal or Folio.

When you change the size of paper in the tray, you will also need to change the setting for paper size at the same time so your machine can fit the document or an incoming fax on the page.

You can use the following sizes of paper for printing copies: Letter, A4, Legal, Executive, A5, A5 L, A6, B5, B6 and Folio and the following sizes for printing faxes: Letter, A4, Legal or Folio (8.5 in. × 13 in.).

After you set the paper size setting, you can set up the machine for the type of paper you are using. This will give you the best print quality.

a Press Menu. b Press a or b to display

General Setup. Press General Setup.

c Press a or b to display Tray Setting.

Press Tray Setting.

d Do one of the following:

 To set the paper type for the

MP Tray press a or b to display MP Tray.

Press MP Tray

 To set the paper type for Tray#1

press a or b to display Tray#1.

Press Tray#1

 To set the paper type for Tray#2

press a or b to display Tray#2.

Press Tray#2 Tray 2.

if you installed

e Press d or c to display the paper size

options. Press Letter, A4, Legal,

Executive, A5, A5 L

Folio or Any

f Press Thin, Plain, Thick, Thicker,

Recycled Paper or Label

, A63, B5, B6,

g Press Stop/Exit.

The Tray#2 button will be selectable if Tray 2 is installed.

Any size appears only when you choose the MP tray.

A5 L and A6 size are not available for Tray#2.

You can choose Label for the MP Tray.

If you choose Any for the MP Tray Paper Size: You must choose MP Only for the Tray Use setting. You cannot use the Any Paper Size selection for the MP tray when making N in 1 copies. You must choose one of the other available Paper Size selections for the MP tray.

Chapter 2

Note

Tray Use in Copy mode 2

You can change the priority tray that the machine will use for printing copies.

When you choose Tray#1 Only, MP Only or Tray#2 Only

paper only from that tray. If the selected tray is out of paper, No Paper will appear on the LCD. Insert the paper in the empty tray.

To change the tray setting follow the instructions below:

, the machine pulls the

a Press Menu. b Press a or b to display

General Setup. Press General Setup.

c Press a or b to display Tray Setting.

Press Tray Setting.

d Press a or b to display

Tray Use:Copy. Press Tray Use:Copy.

e Press Tray#1 Only, Tray#2 Only

MP Only, MP>T1>T2

or T1>T21>MP.

f Press Stop/Exit.

The Tray#2 Only and T2 appear only if Tray 2 is installed.

Tray Use in Fax mode 2

• You can use four sizes of paper for printing faxes: Letter, A4, Legal or Folio. When a suitable size is not in any of the trays received faxes will be stored in the machine’s memory and Size mismatch will appear on the LCD. (For details, see Error and maintenance messages uu page 83.)

• If the tray is out of paper and received faxes are in the machine’s memory, No Paper will appear on the LCD. Insert paper in the empty tray.

You can change the default tray that the machine will use for printing received faxes.

When you choose Tray#1 Only, MP Only or Tray#2 Only

paper only from that tray. If the selected tray is out of paper, No Paper will appear on the LCD. Insert the paper in the empty tray.

When you choose T1>T2 pulls paper from Tray #1 until it is empty, then from Tray #2, and then from the MP tray.

When you choose MP>T1>T2 pulls paper from the MP tray until it is empty, then from Tray #1, and then from Tray #2.

, the machine pulls the

>MP, the machine

, the machine

• When loading the documents in the ADF and MP>T1>T2 or T1>T2>MP is selected, the machine looks for the tray with the most suitable paper and pulls paper from that tray. If no tray has suitable paper, the machine pulls paper from the higher priority tray.

• When using the scanner glass, your document is copied from the higher priority tray even if more suitable paper is in another paper tray.

a Press Menu. b Press a or b to display

General Setup. Press General Setup.

c Press a or b to display Tray Setting.

Press Tray Setting.

d Press a or b to display Tray Use:Fax.

Press Tray Use:Fax.

e Press Tray#1 Only, Tray#2 Only

MP Only, MP>T1>T2

or T1>T21>MP.

f Press Stop/Exit.

The Tray#2 Only and T2 appear only if Tray 2 is installed.

Tray Use in print mode 2

You can change the default tray the machine will use for printing from your computer and Direct Print.

a Press Menu. b Press a or b to display

General Setup. Press General Setup.

c Press a or b to display Tray Setting.

Press Tray Setting.

d Press a or b to display

Tray Use:Print. Press Tray Use:Print.

Loading paper

e Press Tray#1 Only, Tray#2 Only

MP Only, MP>T1>T2

or T1>T21>MP.

f Press Stop/Exit.

The Tray#2 Only and T2 appear only if Tray 2 is installed.

Chapter 2

Acceptable paper and other print media 2

Print quality may vary according to the type of paper you are using.

You can use the following types of print media: plain paper, thin paper, thick paper, thicker paper, bond paper, recycled paper, labels or envelopes.

For best results, follow the instructions below:

 DO NOT put different types of paper in the

paper tray at the same time because it may cause paper jams or misfeeds.

 For proper printing, you must choose the

same paper size from your software application as the paper in the tray.

 Avoid touching the printed surface of the

paper immediately after printing.

 Before you buy a lot of paper, test a small

quantity to make sure the paper is suitable.

 Use labels that are designed for use in

laser machines.

Recommended paper and print media 2

Paper Type Item

Plain Paper Xerox 4200DP 20 lb

Hammermill Laser Print (24 lb=90 g/m

Recycled Paper No specific brand

recommended

Labels Avery laser labels white

#5160

Envelopes No specific brand

recommended

)

Type and size of paper 2

The machine feeds paper from the installed standard paper tray, multi-purpose tray or optional lower tray.

The names for the paper trays in the printer driver and this Guide are as follows: 2

Tray and optional unit Name

Standard Paper Tray Tray 1

Multi-purpose Tray MP Tray

Optional Lower Tray

Tray 2 is standard on MFC-8950DWT.

Tray 2

Loading paper

Paper capacity of the paper trays 2

Paper size Paper types No. of sheets

Standard Paper Tray (Tray 1)

Letter, A4, Legal, B5, Executive, A5,

Plain paper, Thin paper, Recycled paper

up to 500 20 lb (80 g/m

A5 (Long Edge), A6, B6,

Folio

Multi-purpose Tray (MP Tray)

Width: 3 to 8.5 in. (76.2 to 215.9 mm)

Length: 5 to 14 in. (127 to 355.6 mm)

Plain paper, Thin paper, Thick paper, Thicker paper, Bond paper, Recycled paper,

50 sheets 20 lb (80 g/m

3 Envelopes

)

Envelopes, Labels

Optional Lower Tray (Tray 2)

Folio size is 8.5 in. × 13 in. (215.9 mm × 330.2 mm)

Tray 2 is standard on MFC-8950DWT.

Letter, A4, Legal, B5, Executive, A5, B6,

Folio

Plain paper, Thin paper, Recycled paper

up to 500 20 lb (80 g/m

Recommended paper specifications 2

)

The following paper specifications are suitable for this machine.

Basis weight

20-24 lb (75-90 g/m

Thickness 80-110 μm

Roughness Higher than 20 sec.

Stiffness

90-150 cm

/100

Grain direction Long grain

Volume resistivity

Surface resistivity

Filler

-10e11 ohm

10e

-10e12 ohm-cm

10e

(Neutral)

CaCO

Ash content Below 23 wt%

Brightness Higher than 80%

Opacity Higher than 85%

)

 Use paper made for plain paper copying.

 Use paper that is 20 to 24 lb (75 to 90 g/m

 Use long grain paper with a neutral Ph value, and a moisture content of approx. 5%.

 This machine can use recycled paper that meets DIN 19309 specifications.

Chapter 2

Important

Handling and using special paper 2

The machine is designed to work well with most types of xerographic and bond paper. However, some paper variables may have an effect on print quality or handling reliability. Always test samples of paper before purchasing to ensure desirable performance. Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.

Some important guidelines when selecting paper are:

 DO NOT use inkjet paper because it may

cause a paper jam or damage your machine.

 Preprinted paper must use ink that can

withstand the temperature of the machine’s fusing process 392 °F (200 °C).

 If you use bond paper, paper having a

rough surface, or paper that is wrinkled or creased, the paper may exhibit degraded performance.

Types of paper to avoid 2

Some types of paper may not perform well or may cause damage to your machine.

DO NOT use paper:

• that is highly textured

• that is extremely smooth or shiny

• that is curled or warped

1 A curl of 0.08 in. (2 mm) or greater

may cause jams to occur.

• that is coated or has a chemical finish

• that is damaged, creased or folded

• that exceeds the recommended weight specification in this guide

• with tabs and staples

• with letterheads using low temperature dyes or thermography

• that is multipart or carbonless

• that is designed for inkjet printing

If you use any of the types of paper listed above, they may damage your machine. This damage is not covered under any Brother warranty or service agreement.

Loading paper

Important

Envelopes 2

Most envelopes designed for laser printers will be suitable for your machine. However, some envelopes may have feed and printquality problems because of the way they have been made. A suitable envelope should have edges with straight, well-creased folds. The envelope should lie flat and not be of baggy or flimsy construction. You should buy quality envelopes from a supplier who understands that you will be using the envelopes in a laser machine.

Envelopes can only be fed through the MP tray.

We recommend that you print a test envelope to make sure the print results are what you want.

Types of envelopes to avoid 2

DO NOT use envelopes:

• that are damaged, curled, wrinkled or an unusual shape

• that are extremely shiny or textured

• with clasps, staples, snaps or tie strings

• with windows, holes, cut-outs or perforations

• with glue on the surface as shown in the figure below

• with double flaps as shown in the figure below

• with sealing flaps that are not folded down when purchased

• with each side folded as shown in the figure below

• with self-adhesive closures

• that are of a baggy construction

• that are not sharply creased

• that are embossed (have raised writing on them)

• that were previously printed by a laser machine

• that are pre-printed on the inside

• that cannot be arranged neatly when stacked

• that are made of paper that weighs more than the paper weight specifications for the machine

• with edges that are not straight or consistently square

If you use any of the types of envelopes listed above, they may damage your machine. This damage may not be covered under any Brother warranty or service agreement.

Occasionally you may experience paper feed problems caused by the thickness, size and flap shape of the envelopes you are using.

Chapter 2

Important

Labels 2

The machine will print on most types of labels designed for use with a laser machine. Labels should have an adhesive that is acrylic-based since this material is more stable at the high temperatures in the fuser unit. Adhesives should not come in contact with any part of the machine, because the label stock may stick to the drum unit or rollers and cause jams and print quality problems. No adhesive should be exposed between the labels. Labels should be arranged so that they cover the entire length and width of the sheet. Using labels with spaces may result in labels peeling off and causing serious jams or print problems.

All labels used in this machine must be able to withstand a temperature of 392 °F (200 °C) for a period of 0.1 seconds.

Labels can only be fed through the MP tray.

Types of labels to avoid 2

Do not use labels that are damaged, curled, wrinkled or an unusual shape.

• Avoid feeding labels with the carrier sheet exposed because your machine will be damaged.

• Label sheets should not exceed the paper weight specifications described in this User’s Guide. Labels exceeding this specification may not feed or print correctly and may cause damage to your machine.

• DO NOT reuse or insert labels that have previously been used or are missing a few labels on the sheet.

Important

Note

Loading documents 3

How to load documents

You can send a fax, make copies, and scan from the ADF (Automatic Document Feeder) and the scanner glass.

Using the automatic document feeder (ADF) 3

The ADF can hold up to 50 pages and feeds each sheet individually. Use standard 20 lb

(80 g/m before putting them in the ADF.

Document Sizes Supported 3

) paper and always fan the pages

• To scan documents that are not suitable for the ADF, see Using the scanner glass uu page 26.

• It is easier to use the ADF if you are loading a multiple page document.

• Make sure documents with correction fluid or written with ink are completely dry.

a Unfold the ADF document support (1).

Lift up and unfold the ADF document output support flap (2).

Length: 5.8 to 14 in. (147.3 to 355.6 mm)

Width: 5.8 to 8.5 in. (147.3 to 215.9 mm)

Weight:

17 to 24 lb (64 to 90 g/m

)

How to load documents 3

• DO NOT leave thick documents on the scanner glass. If you do this, the ADF may jam.

• DO NOT use paper that is curled, wrinkled, folded, ripped, stapled, paperclipped, pasted or taped.

• DO NOT use cardboard, newspaper or fabric.

• To avoid damaging your machine while using the ADF, DO NOT pull on the document while it is feeding.

b Fan the pages well. c Stagger the pages of your document

face up top edge first, in the ADF until the LCD display message changes and you feel the top page touch the feed rollers.

Chapter 3

Note

Important

d Adjust the paper guides (1) to fit the

width of your document.

To scan non-standard documents, see Using the scanner glass uu page 26.

b Using the document guidelines on the

left and top, place the document face down in the upper left corner of the scanner glass.

Using the scanner glass 3

You can use the scanner glass to fax, copy or scan pages of a book, one page at a time.

Document Sizes Supported 3

Length: Up to 14 in. (355.6 mm)

Width: Up to 8.5 in. (215.9 mm)

Weight: Up to 4.4 lb (2.0 kg)

How to load documents 3

To use the scanner glass, the ADF must be empty.

a Lift the document cover.

c Close the document cover.

If the document is a book or is thick do not slam the cover or press on it.

Note

Duplex Fax

Address Book

Fax

Resolution

Off Standard

Fax

Sending a fax 4

How to send a fax 4

The following steps show you how to send a fax. To send multiple pages use the ADF.

a When you want to send a fax, or change

fax send or receive settings, press the Fax button on the Touchscreen.

Fax

 The LCD shows:

1 Fax duplex (2–sided) receiving

indicator

Appears when duplex printing is set to on for received faxes.

2 Current Receive Mode

Lets you see the current receive mode.

 Fax (Fax only)  F/T (Fax/Tel)  TAD (External TAD)  Mnl (Manual)

b Do one of the following to load your

document:

 Place the document face up in the

ADF. (See Using the automatic document feeder (ADF)

uu page 25.)

 Load your document face down on

the scanner glass. (See Using the scanner glass uu page 26.)

c Set the scanner glass size, fax

resolution or contrast if you want to change them.

For the following advanced fax sending operations and settings uu Advanced User's Guide: Sending a fax

• Duplex Fax (2-sided fax layout)

• Contrast

• Fax Resolution

• Broadcasting

• Real Time TX

• Overseas Mode

• Delayed Fax

• Batch TX

• Set New Default

• Factory Reset

• Coverpage Message

The default setting is Copy mode.

• Coverpage Setup

• Polled TX

When using the ADF, you can not change the scanner glass size setting.

Chapter 4

Note

d Choose one of the options below:

 If you want to send a single-sided

document, go to step e.

 If you want to send a 2-sided

document, choose the duplex scanning format for your 2-sided document. Press Duplex Fax and choose

DuplexScan : LongEdge or DuplexScan : ShortEdge.

You can send 2-sided documents from the ADF.

e Enter the fax number using the dial pad.

You can also enter the fax number in the following ways.

 Press Address Book, the number

you want to dial, and Send a fax on the Touchscreen.

 Press Quick Dials on the control

panel and a One Touch button on the Touchscreen.

(For details, see How to dial uu page 45.)

f Press Start.

Faxing from the ADF

 The machine starts scanning the

document.

Faxing from the scanner glass

If Real Time TX is On, the machine will send the document without asking if there are additional pages to scan.

 If you press Start, the machine starts

scanning the first page.

Do one of the following:

• To send a single page, press No (or press Start again). The machine starts sending the document.

• To send more than one page, press Yes and place the next page on the scanner glass. Press Start. The machine starts scanning the page. (Repeat this step for each additional page.)

To cancel a fax in process, press

Stop/Exit.

Sending a fax

Note

Faxing A4, Legal or Folio size documents from the scanner glass 4

When faxing A4, Legal or Folio size documents, you will need to set the scan glass size to A4 or Legal/Folio; otherwise, a portion of your faxes will be missing.

a Press Fax. b Press d or c to display

Glass ScanSize. Press Glass ScanSize.

c Press A4 or Legal/Folio.

You can save the setting you use most often by setting it as the default. (See Advanced User's Guide: Setting your changes as the new default.)

Canceling a fax in process 4

Press Stop/Exit to cancel the fax. If you press Stop/Exit while the machine is dialing or sending, the LCD will show Cancel Job?.

Press Yes to cancel the fax.

Transmission Verification Report 4

You can use the Transmission Verification Report as proof that you sent a fax. This report lists the receiving party’s name or fax number, the time and date of transmission, duration of transmission, number of pages sent, and whether or not the transmission was successful.

There are several settings available for the Transmission Verification Report:

 On: Prints a report after every fax you

send.

 On+Image: Prints a report after every fax

you send. A portion of the fax’s first page appears on the report.

 Off: Prints a report if your fax is

unsuccessful due to a transmission error. Off is the default setting.

 Off+Image: Prints a report if your fax is

unsuccessful due to a transmission error. A portion of the fax’s first page appears on the report.

a Press Menu. b Press a or b to display Fax.

Press Fax.

c Press a or b to display

Report Setting. Press Report Setting.

d Press Transmission. e Press On, On+Image, Off or

Off+Image.

f Press Stop/Exit.

Chapter 4

Note

• If you choose On+Image or Off+Image, the image will only appear on the Transmission Verification Report if Real Time Transmission is set to Off. (See Advanced User's Guide: Real Time Transmission.)

• If the transmission is successful, OK will appear next to RESULT on the Transmission Verification Report. If the transmission is not successful, NG will appear next to RESULT.

Note

Receiving a fax 5

Receive modes 5

You can use four sizes of paper for printing faxes: Letter, A4, Legal or Folio.

Choose the correct Receive Mode 5

The correct Receive Mode is determined by the external devices and telephone subscriber services (Voice Mail, Distinctive Ring, etc.) you will be using on the same line as the Brother machine.

Will you be using a Distinctive Ring number for receiving faxes?

Brother uses the term "Distinctive Ring" but different telephone companies may have other names for this service such as Custom Ringing, RingMaster, Personalized Ring, Teen Ring, Ident-A-Ring, Ident-A-Call, Data Ident-A-Call, Smart Ring and SimpleBiz Fax & Alternate Number Ringing. (See Distinctive Ring uu page 39 for instructions on setting up your machine using this feature.)

Will you be using Voice Mail on the same telephone line as your Brother machine?

If you have Voice Mail on the same telephone line as your Brother machine, there is a strong possibility that Voice Mail and the Brother machine will conflict with each other when receiving incoming calls. (See Voice Mail uu page 38 for instructions on setting up your machine using this service.)

Will you be using a Telephone Answering Device on the same telephone line as your Brother machine?

Your external telephone answering device (TAD) will automatically answer every call. Voice messages are stored on the external TAD and fax messages are printed. Choose External TAD as your receive mode. (See Connecting an external TAD (telephone answering device) uu page 41.)

Will you be using your Brother machine on a dedicated fax line?

Your machine automatically answers every call as a fax. Choose Fax Only as your receive mode. (See Fax Only uu page 33.)

Will you be using your Brother machine on the same line as your telephone?

Do you want to receive voice calls and faxes automatically?

The Fax/Tel receive mode is used when sharing the Brother machine and your telephone on the same line. Choose Fax/Tel as your receive mode. (See Fax/Tel uu page 33.)

Important Note: You can not receive voice messages on either Voice Mail or an answering machine if you choose the Fax/Tel mode.

Do you expect to receive very few faxes?

Choose Manual as your receive mode. You control the telephone line and must answer every call yourself. (See Manual uu page 33.)

Chapter 5

Note

To set the receive mode follow the instructions below:

a Press Menu. b Press a or b to display Initial Setup.

Press Initial Setup.

c Press a or b to display Receive Mode.

Press Receive Mode.

If you cannot change the Receive Mode, make sure the Distinctive Ring feature is set to Off. (See Distinctive Ring uu page 39.)

d Press Fax Only, Fax/Tel, External TAD or Manual. e Press Stop/Exit.

The LCD will display the current receive mode in Fax mode.

Receiving a fax

Using receive modes 5

Some receive modes answer automatically (Fax Only and Fax/Tel). You may want to change the Ring Delay before using these modes. (See Ring Delay uu page 34.)

Fax Only 5

Fax Only mode will automatically answer every call as a fax.

Fax/Tel 5

Fax/Tel mode helps you automatically manage incoming calls, by recognizing whether they are fax or voice calls and handling them in one of the following ways:

 Faxes will be automatically received.

 Voice calls will start the F/T ring to tell you

to pick up the line. The F/T ring is a fast pseudo/double-ring made by your machine.

(Also see F/T Ring Time (Fax/Tel mode only) uu page 34 and Ring Delay uu page 34.)

Manual 5

Manual mode turns off all automatic answering functions unless you are using the Distinctive Ring Receive feature.

To receive a fax in Manual mode lift the handset of the external telephone or press Hook. When you hear fax tones (short repeating beeps), press Start, and then press Receive to receive a fax. You can also use the Easy Receive feature to receive faxes by lifting a handset on the same line as the machine.

(Also see Easy Receive uu page 35.)

External TAD 5

External TAD mode lets an external answering device manage your incoming calls. Incoming calls will be handled in the following ways:

 Faxes will be automatically received.

 Voice callers can record a message on the

external TAD.

(For more information see Connecting an external TAD (telephone answering device) uu page 41.)

Chapter 5

Note

Receive Mode settings 5

Ring Delay 5

The Ring Delay setting sets the number of times the machine rings before it answers in Fax Only and Fax/Tel modes.

If you have external or extension telephones on the same line as the machine, keep the Ring Delay setting of 4. (See Using external

and extension telephones uu page 43 and Easy Receive uu page 35.)

a Press Menu. b Press a or b to display Fax.

Press Fax.

c Press a or b to display

Setup Receive. Press Setup Receive.

d Press a or b to display Ring Delay.

Press Ring Delay.

F/T Ring Time (Fax/Tel mode only) 5

When somebody calls your machine, you and your caller will hear the normal telephone ring sound. The number of rings is set by the Ring Delay setting.

If the call is a fax, then your machine will receive it; however, if it is a voice call the machine will sound the F/T ring (a fast double-ring) for the time you have set in the F/T Ring Time setting. If you hear the F/T ring it means that you have a voice caller on the line.

Because the F/T ring is made by the machine, extension and external telephones will not ring; however, you can still answer the call on any telephone. (For more information see Using Remote Codes uu page 44.)

a Press Menu. b Press a or b to display Fax.

Press Fax.

e Press 0, 1, 2, 3 or 4 for how many times

you want the line to ring before the machine answers.

f Press Stop/Exit.

If you choose 0, the machine will answer immediately and the line will not ring at all.

c Press a or b to display

Setup Receive. Press Setup Receive.

d Press a or b to display

F/T Ring Time. Press F/T Ring Time.

e Press how long the machine will ring to

alert you that you have a voice call (20, 30, 40 or 70 seconds).

f Press Stop/Exit.

Easy Receive 5

Note

If Easy Receive is On: 5

The machine can receive a fax automatically, even if you answer the call. When you see Receiving on the LCD or hear a click on the phone line through the handset you are using, just replace the handset. Your machine will do the rest.

If Easy Receive is Off: 5

If you are at the machine and answer a fax call first by lifting the external handset, then press Start, and then press Receive to receive the Fax.

If you answered at an extension telephone press l51. (See Using external and extension telephones uu page 43.)

Receiving a fax

• If this feature is set to On, but your machine does not connect a fax call when you lift an extension telephone handset, press the fax receive code l51.

• If you send faxes from a computer on the same telephone line and the machine intercepts them, set Easy Receive to Off.

a Press Menu. b Press a or b to display Fax.

Press Fax.

c Press a or b to display

Setup Receive. Press Setup Receive.

d Press a or b to display Easy Receive.

Press Easy Receive.

e Press On (or Off). f Press Stop/Exit.

Important

Note

Using PC-FAX 6

How to use PC-FAX 6

PC-Fax Receive (For Windows®only) 6

If you turn on the PC-Fax Receive feature your machine will store received faxes in memory and send them to your PC automatically. You can then use your PC to view and store these faxes.

Even if you have turned off your PC (at night or on the weekend, for example), your machine will receive and store your faxes in its memory. The number of received faxes that are stored in the memory will appear on the LCD.

When you start your PC and the PC-Fax Receiving software runs, your machine transfers your faxes to your PC automatically.

For PC-Fax Receive to work you must have the PC-FAX Receiving software running on

your PC. From the Windows select All Programs, Brother, MFC-XXXX, PC-FAX Receiving, and select Receive. (XXXX is your model name.)

If you choose Backup Print On, the machine will also print the fax.

a Press Menu. b Press a or b to display Fax.

Press Fax.

c Press a or b to display

Setup Receive. Press Setup Receive.

d Press a or b to display

Forward/Page/Store. Press Forward/Page/Store.

Start menu,

f The LCD shows a reminder to start the

PC-FAX Receiving program on your computer. If you have started the PC-FAX Receiving program, press OK. If you have not started the PC-FAX Receiving program, see uu Software User's Guide: PC-FAX receiving.

g Press a or b to display <USB> or your

computer name if the machine is connected to a network. Press <USB> or your computer name. Press OK.

h Press Backup Print:On or

Backup Print:Off.

If you choose Backup Print On, the machine will also print the fax at your machine so you will have a copy. This is a safety feature in case there is a power failure before the fax is transferred to your PC.

i Press Stop/Exit.

• Before you can set up PC-Fax Receive you must install the MFL-Pro Suite software on your PC. Make sure your PC is connected and turned on. (See Software User's Guide: PC-FAX receiving.)

• If your machine has an error and is unable to print faxes from memory, you can use this setting to transfer your faxes to a PC. (See Transferring your faxes or Fax Journal report uu page 90.)

• PC-Fax Receive is not supported in Mac OS.

e Press PC Fax Receive.

PC-FAX Send 6

The Brother PC-FAX feature lets you use your PC to send a document from an application as a standard fax. You can send a file created in any application on your PC as a PC-FAX. You can even attach a cover page.

For details uu Software User's Guide:

PC-FAX sending

How to send a PC-FAX: 6

Contact your application vendor if you need more support.

a From your application select File, and

then Print. The Print dialog box will be displayed. (The steps may vary depending on your application.)

Using PC-FAX

b Select the Brother PC-FAX v.3. c Click OK.

The Brother PC-FAX user interface will be displayed.

d Enter the recipient's fax number using

your computer keyboard or by clicking the numeric keypad of the Brother PC-FAX user interface. You can also select a stored number from the Address Book.

e Click when using your

computer keyboard or the numeric keypad.

f Click Start.

Your document will be sent to the Brother machine and then faxed to the recipient.

Telephone services and external

devices

Telephone line services

Voice Mail 7

If you have Voice Mail on the same telephone line as your Brother machine, Voice Mail and the Brother machine will conflict with each other when receiving incoming calls.

For example, if your Voice Mail is set to answer after 4 rings and your Brother machine is set to answer after 2 rings, then your Brother machine will answer first. This will prevent callers from being able to leave a message in your Voice Mail.

Similarly, if your Brother machine is set to answer after 4 rings and your Voice Mail is set to answer after 2 rings, then your Voice Mail will answer first. This will prevent your Brother machine from being able to receive an incoming fax, since Voice Mail cannot transfer the incoming fax back to the Brother machine.

Teen Ring, and SimpleBiz Fax & Alternate Number Ringing. This service establishes a second telephone number on the same line

as your existing telephone number, and each number has its own ring pattern. Typically, the original number rings with the standard ring pattern and is used for receiving voice calls, and the second number rings with a different ring pattern and is used for receiving faxes. (See Distinctive Ring uu page 39.)

Set your Brother machine’s Receive Mode to "Manual". Manual Mode requires that you answer every incoming call if you want to be able to receive a fax. If the incoming call is a telephone call, then complete the call as you normally would. If you hear fax sending tones you must transfer the call to the Brother machine. (See Using external and extension telephones uu page 43.) Unanswered fax and voice calls will go to your Voice Mail. (To set the machine in MANUAL Mode, see Choose the correct Receive Mode uu page 31.)

To avoid conflicts between your Brother machine and your Voice Mail service, do one of the following:

Get the Distinctive Ring service from your telephone company. Distinctive Ring is a feature of your Brother machine that allows a person with one line to receive fax and voice calls through two different telephone numbers on that one line. Brother uses the term ’Distinctive Ring,’ but telephone companies market the service under a variety of names, such as Custom Ringing, Personalized Ring, Smart Ring, RingMaster, Ident-A-Ring, Ident-A-Call, Data Ident-A-Call,

Telephone services and external devices

Note

Distinctive Ring 7

Distinctive Ring is a function of your Brother machine that allows a person with one line to receive fax and voice calls through two different phone numbers on that one line. Brother uses the term "Distinctive Ring," but telephone companies market the service under a variety of names, such as Smart Ring, Ring Master or Ident-a-Ring. This service establishes a second telephone number on the same line as your existing telephone number, and each number has its own ring pattern. Typically, the original number rings with the standard ring pattern and is used for receiving voice calls, and the second number rings with a different ring pattern and is used for receiving faxes.

• You must pay for your telephone company's Distinctive Ring service before you program the machine to work with it.

• Please call your telephone company for availability and rates.

What does your telephone company’s ‘Distinctive Ring’ do? 7

Your telephone company’s Distinctive Ring service allows you to have more than one number on the same telephone line. If you

need more than one telephone number, it is cheaper than paying for an extra line.

Each telephone number has its own distinctive ring pattern, so you will know which telephone number is ringing. This is one way you can have a separate telephone number for your machine.

Please call your telephone company for availability and rates.

What does Brother’s ‘distinctive ring’ do? 7

The Brother machine has a Distinctive Ring feature that allows you to use your machine to take full advantage of the telephone company’s Distinctive Ring service. The new telephone number on your line can just receive faxes.

You must pay for your telephone company’s Distinctive Ring service before you program the machine to work with it.

Do you have Voice Mail? 7

If you have Voice Mail on the telephone line that you will install your new machine on,

there is a strong possibility that Voice Mail and the machine will conflict with each other while receiving incoming calls. However, the

Distinctive Ring feature allows you to use more than one number on your line, so both Voice Mail and the machine can work together without any problems. If each one

has a separate telephone number, neither will interfere with the other’s operations.

If you decide to get the Distinctive Ring service from the telephone company, you will need to follow the directions below to ‘register’ the new Distinctive Ring pattern they give you. This is so your machine can recognize its incoming calls.

You can change or cancel the Distinctive Ring pattern at any time. You can switch it off temporarily, and turn it back on later. When you get a new fax number, make sure you reset this feature.

Chapter 7

Note

Before you choose the ring pattern to register 7

You can only register one Distinctive Ring pattern with the machine. Some ring patterns cannot be registered. The ring patterns below are supported by your Brother machine. Register the one your telephone company gives you.

Ring Pattern

• Ring Pattern #1 is often called Short-Short and is the most commonly used.

• If the ring pattern you received is not on this chart, please call your telephone

company and ask for one that is shown.

 The machine will only answer calls to its

registered number.

 The first two rings are silent on the

machine. This is because the fax must <<listen>> to the ring pattern (to compare it to the pattern that was ‘registered’). (Other telephones on the same line will ring.)

Rings

1 short-short or long-

long

2 short-long-short

3 short-short-long

4 very long

(normal pattern)

Registering the distinctive ring pattern Very important! 7

After you have set the Distinctive Ring feature to On, your Distinctive Ring number will receive faxes automatically. The receive mode is automatically set to Manual and you cannot change it to another receive mode while Distinctive Ring is set to On. This ensures the Brother machine will only answer the Distinctive Ring number and not interfere when your main telephone number is called.

a Press Menu. b Press a or b to display Fax.

Press Fax.

c Press a or b to display

Miscellaneous. Press Miscellaneous.

d Press Distinctive. e Press Set. f Press the stored ring pattern you want to

use. Press OK. (You will hear each pattern as you press the four buttons. Make sure you choose the pattern that the telephone company gave you.)

g Press Stop/Exit.

Distinctive Ring is now set to On.

 If you program the machine correctly, it

will recognize the registered ring pattern of the ‘fax number’ within 2 ring patterns and then answer with a fax tone. When the ‘voice number’ is called, the machine will not answer.

Telephone services and external devices

Note

Turning off distinctive ring 7

a Press Menu. b Press a or b to display Fax.

Press Fax.

c Press a or b to display

Miscellaneous. Press Miscellaneous.

d Press Distinctive. e Press Off. f Press Stop/Exit.

If you do not want to receive faxes on your Distinctive Ring number, you can turn off Distinctive Ring. The machine will stay in Manual receive mode so you will need to set the Receive Mode again. (See Choose the correct Receive Mode uu page 31.)

Connecting an external TAD (telephone answering device)

You can connect an external Telephone Answering Device (TAD) to the same line as your machine. When the TAD answers a call, your machine will “listen” for the CNG (fax calling) tones sent by a sending fax machine. If it hears them it will take over the call and receive the fax. If it does not hear them, it will let your TAD take a voice message and the display will show Telephone.

The external TAD must answer within four rings (we recommend you set it to two rings). This is because your machine cannot hear the CNG tones until the external TAD has picked up the call. The sending machine will send CNG tones for only eight to ten seconds longer. We do not recommend using the toll saver feature on your external TAD if it needs more than four rings to activate it.

Unless you are using Distinctive Ring, the TAD must be connected to the EXT. jack of the machine.

Before you connect an external TAD (telephone answering device), remove the protective cap (2) from the EXT. jack on the machine.

1TAD

2 Protective Cap

If you have problems receiving faxes, reduce the ring delay setting on your external TAD.

Chapter 7

Note

Connections 7

The external TAD must be plugged into the back of the machine, into the jack labeled EXT. Your machine cannot work correctly if you plug the TAD into a wall jack (unless you are using Distinctive Ring).

a Plug the telephone line cord from the

telephone wall jack into the back of the machine, in the jack labeled LINE.

b Plug the telephone line cord from your

external TAD into the back of the machine, in the jack labeled EXT. (Make sure this cord is connected to the TAD at the TAD’s telephone line jack, and not its handset jack.)

c Set your external TAD to four rings or

less. (The machine’s Ring Delay setting does not apply.)

d Record the outgoing message on your

external TAD.

Recording an outgoing message (OGM) 7

a Record 5 seconds of silence at the

beginning of your message. This allows your machine time to listen for fax tones.

b Limit your speaking to 20 seconds. c End your 20-second message by giving

your Fax Receive Code for people sending manual faxes. For example: “After the beep, leave a message or press l51 and Start to send a fax.”

We recommend beginning your OGM with an initial 5 second silence because the machine cannot hear fax tones over a loud voice. You may try leaving out this pause, but if your machine has trouble receiving, then you should re-record the OGM to include it.

e Set the TAD to answer calls. f Set the Receive Mode on your machine

to External TAD. (See Choose the correct Receive Mode uu page 31.)

Multi-line connections (PBX) 7

We suggest you ask the company who installed your PBX to connect your machine. If you have a multi line system we suggest you ask the installer to connect the unit to the last line on the system. This prevents the machine being activated each time the system receives telephone calls. If all incoming calls will be answered by a switchboard operator we recommend that you set the Receive Mode to Manual.

We cannot guarantee that your machine will operate correctly under all circumstances when connected to a PBX. Any difficulties with sending or receiving faxes should be reported first to the company who handles your PBX.

Telephone services and external devices

Note

External and extension telephones 7

Connecting an external or extension telephone 7

You can connect a separate telephone directly to your machine as shown in the diagram below.

Connect the telephone line cord to the jack labeled EXT.

Before you connect an external telephone, remove the protective cap (3) from the EXT. jack on the machine.

Using external and extension telephones 7

Using extension telephones 7

If you answer a fax call at an extension telephone, you can make your machine receive the fax by pressing the Fax Receive Code l51.

If the machine answers a voice call and pseudo/double-rings for you to take over, you can take the call at an extension telephone by pressing the Telephone Answer Code #51. (See F/T Ring Time (Fax/Tel mode only) uu page 34.)

Using an external telephone (Connected to the EXT. jack of the machine) 7

If you answer a fax call at the external telephone connected to the EXT. jack of the machine, you can make the machine receive the fax by pressing Start and choosing Receive.

1 Extension telephone

2 External telephone

3 Protective Cap

When you are using an external telephone, the LCD shows Telephone.

If the machine answers a voice call and pseudo/double-rings for you to take over, you can take the call at the external telephone by pressing Hook.

If you answer a call and no one is on the line: 7

You should assume that you’re receiving a manual fax.

Press l51 and wait for the chirp or until the LCD shows Receiving, and then hang up.

You can also use the Easy Receive feature to make your machine automatically take the call. (See Easy Receive uu page 35.)

Chapter 7

Using a non-Brother cordless external handset 7

If your non-Brother cordless telephone is connected to the EXT. jack of the machine (see page 43) and you typically carry the cordless handset elsewhere, it is easier to answer calls during the Ring Delay.

If you let the machine answer first, you will have to go to the machine so you can press Hook to transfer the call to the cordless handset.

Using Remote Codes 7

Fax Receive Code 7

If you answer a fax call on an extension telephone, you can tell your machine to receive it by pressing the Fax Receive Code l51. Wait for the chirping sounds then replace the handset. (See Easy Receive uu page 35.)

Changing the Remote Codes 7

The preset Fax Receive Code is l51. The preset Telephone Answer Code is #51. If you are always disconnected when accessing your External TAD, try changing the three-digit remote codes, for example ### and 999.

a Press Menu. b Press a or b to display Fax.

Press Fax.

c Press a or b to display

Setup Receive. Press Setup Receive.

d Press a or b to display Remote Codes.

Press Remote Codes.

e Press On (or Off). f If you chose On in step e, enter the new

Fax Receive Code. Press OK.

If you answer a fax call at the external telephone, you can make the machine receive the fax by pressing Start and then press Receive.

Telephone Answer Code 7

If you receive a voice call and the machine is in F/T mode, it will start to sound the F/T ring (pseudo/double-ring) after the initial ring delay. If you pick up the call on an extension telephone you can turn the F/T ring off by pressing #51 (make sure you press this between the rings).

If the machine answers a voice call and pseudo/double-rings for you to take over, you can take the call at the external telephone by pressing Hook.

g Enter the new Telephone Answer Code.

Press OK.

h Press Stop/Exit.

Note

17- 32

Dialing and storing numbers 8

How to dial 8

You can dial in any of the following ways.

Manual dialing 8

Use the dial pad to enter all the digits of the telephone or fax number.

One Touch dialing 8

(See Storing One Touch Dial numbers uu page 49.)

Speed dialing 8

a Press (Address Book). b Press the three-digit Speed Dial number

you want to call. You can also display the Speed Dial numbers in alphabetical order by pressing the button on the Touchscreen.

c Press Send a fax or

Send a E-mail.

d Press Start.

If the LCD shows Not Registered when you enter or search a Speed Dial number, a number has not been stored at this location.

a Press the Quick Dials key on the

control panel.

b Press the Quick Dials button that stores

the One Touch number you want to call.

4XLFN'LDOV

ELEANOR

GEORGE

To dial One Touch numbers 17 to 32, press the button and then press

the Quick Dial button you want to call.

Chapter 8

Note

Search 8

You can search alphabetically for names you have stored in the One Touch and Speed Dial memories. (See Storing One Touch Dial

numbers uu page 49 and Storing Speed Dial numbers uu page 51.)

a Press (Address Book). b Press (Search) on the

Touchscreen.

c Press the first few letters of the name on

the Touchscreen. Press OK.

d Press a or b to scroll until you find the

name you are looking for. Press the name you are looking for.

e Press Send a fax or

Send a E-mail.

f Press Start.

LDAP search 8

If the machine is connected to your LDAP server, you can search for information such as fax numbers and E-mail addresses from your server. (See How to set up LDAP uu Network User’s Guide)

Fax redial 8

If you are sending a fax manually and the line is busy, press Hook and then Redial/Pause, wait for the other fax machine to answer, and then press Start to try again. If you want to make a second call to the last number dialed, you can save time by pressing Redial/Pause and Start.

Redial/Pause only works if you dialed from the control panel.

If you are sending a fax automatically and the line is busy, the machine will automatically redial one time after five minutes.

• If the LCD shows Results cannot be found.. when you enter the first few letters of the name, it means that a name for the letter is not stored.

• One Touch Dial number and Speed Dial numbers stored without the name cannot be retrieved by the Search function.

Storing numbers 8

You can set up your machine to do the following types of easy dialing: One Touch, Speed Dial and Groups for Broadcasting faxes. You can also specify the default resolution for each One Touch and Speed Dial number. When you dial a One Touch or Speed Dial number, the LCD shows the name, if you stored it, or the number. A scan profile can also be stored along with the fax number.

If you lose electrical power, the numbers stored in the memory will not be lost.

A scan profile is the resolution and other scan settings that you choose when you store a number. For example, you can select Standard, Fine, S.Fine or Photo for the Fax option and Standard, Fine or Photo for IFAX. Or, you can select Color 100 dpi, Color 200 dpi, Color 300 dpi, Color 600 dpi, Color Auto, Gray 100 dpi, Gray 200 dpi, Gray 300 dpi, Gray Auto, B&W 300 dpi, B&W 200 dpi, or B&W 200x100 dpi if you selected one of the E-Mail options.

Dialing and storing numbers

Storing a pause 8

Press Pause to insert a 3.5-second pause between numbers. You can press Pause as many times as needed to increase the length of the pause.

Chapter 8

Note

One Touch and Speed Dial Storage Options 8

The following chart shows the selections for the settings for One Touch and Speed Dial numbers.

When you store numbers, the LCD instructs you to choose from the options shown in the following steps.

Step 1

Enter One Touch or Spee d Dial Location

One Touch or Speed Dial

Step 2

Enter Name

Enter the name you want to store

Press OK

Step 3

Select Registration Type

Fax Enter the Fax

IFAX Enter the

E-Mail B&W PDF 300 dpi, 200 dpi,

E-Mail B&W TIFF

E-Mail Color PDF

E-Mail Color JPEG

E-Mail Color XPS

E-Mail Gray PDF

E-Mail Gray JPEG

E-Mail Gray XPS

Step 4

Enter Number or E-mail Address

Number

E-mail Address

Step 5

Select Resolution

Standard, Fine, S.Fine, Photo

Standard, Fine, Photo

200x100dpi

300 dpi, 200 dpi, 200x100dpi

100 dpi, 200 dpi, 300 dpi, 600 dpi, Auto

100 dpi, 200 dpi, 300 dpi, Auto

Step 6

Select File type

PDF, PDF/A, Secure PDF, Signed PDF

PDF,

PDF/A,

cure PDF,

Signed PDF

• PDF/A is a PDF file format intended for long-term archiving. This format contains all the necessary information to be able to reproduce the document after long-term storage.

• Secure PDF is a PDF file format that has been password-protected.

• Signed PDF is a PDF file format that helps prevent data tampering and the impersonation of an author by including a digital certificate within the document. If you choose Signed PDF, you must install a certificate on your machine using Web Based Management. Choose Signed PDF from Administrator in Web Based Management. (How to install a certificate uu Network User's Guide)

Dialing and storing numbers

Note

17- 32

Storing One Touch Dial numbers 8

a Press the Quick Dials key on the

control panel.

b Press the Quick Dial button where you

want to store the One Touch number or E-mail address.

4XLFN'LDOV

ELEANOR

GEORGE

To select One Touch numbers 17 to 32, press and then press the Quick

Dial button where you want to store the One Touch number. If a number or E-mail address is not stored there, the LCD shows

Not Registered Register Now?.

Press Yes. Or, you can use the Touchscreen

buttons by pressing (Address Book), Edit and Set One Touch Dial, and then enter the number of the One Touch button where you want to store the number or E-mail address. Press OK.

If the Quick Dial button you choose is already taken, the OK button on the Touchscreen will not work. Choose a different number.

c Do one of the following:

 Enter the name (up to 15 characters)

by pressing the buttons on the Touchscreen. See Entering text uu page 167 to help you enter letters.

Press OK.

 Press OK to store the number or

E-mail address without a name.

d Press d or c to select

Fax, IFAX, E-Mail B&W PDF, E-Mail B&W TIFF, E-Mail Color PDF, E-Mail Color JPEG, E-Mail Color XPS, E-Mail Gray PDF, E-Mail Gray JPEG, E-Mail Gray XPS.

e Enter the telephone, fax number (up to

20 characters each) or E-mail address (up to 60 characters each). See Entering text uu page 167 to help you enter letters. Press OK.

• If you selected an E-mail Registration Type in step d and save the E-mail address, you can only use the E-mail address when you are in Scan mode.

• If you selected the IFAX Registration Type in step d and save the E-mail address, you can only use the E-mail address when you are in Fax mode.

Chapter 8

Note

f To save a fax/scan resolution along with

the fax number/E-mail address, go to the appropriate step as shown in the following table.

Option selected in step d Go to step

Fax g

IFAX h

E-Mail B&W PDF

E-Mail B&W TIFF

E-Mail Color PDF

E-Mail Color XPS

E-Mail Gray PDF

E-Mail Gray XPS

• When you do a broadcast and you have saved a scan profile along with the number or E-mail address, the scan profile of the One Touch, Speed Dial or Group number you chose first will be applied to the broadcast.

• Details about the file format uu Software User's Guide: Using the Scan key

jE-Mail Color JPEG

kE-Mail Gray JPEG

g Select the resolution from Standard,

Fine, S.Fine or Photo and go to step m.

j Select the resolution from 100 dpi,

200 dpi, 300 dpi, 600 dpi or Auto.

 If you chose E-Mail Color PDF,

go to step l.

 If you chose E-Mail Color JPEG

or E-Mail Color XPS, go to step m.

k Select the resolution from 100 dpi,

200 dpi, 300 dpi or Auto.

 If you chose E-Mail Gray PDF, go

to step l.

 If you chose E-Mail Gray JPEG or

E-Mail Gray XPS, go to step m.

l Select the PDF type from PDF, PDF/A,

Secure PDF or Signed PDF that will

be used to send to your PC.

If you choose Secure PDF, the machine will ask you to enter a four-digit password using numbers 0-9 before it starts scanning.

m When the LCD displays your settings,

press OK to confirm.

n Press Stop/Exit.

h Select the resolution from Standard,

Fine or Photo and go to step m.

i Select the resolution from 300 dpi,

200 dpi or 200 x 100 dpi.

 If you chose E-Mail B&W PDF, go

to step l.

 If you chose E-Mail B&W TIFF, go

to step m.

Dialing and storing numbers

Note

Storing Speed Dial numbers 8

You can store your frequently used numbers as Speed Dial numbers, so that when you dial you will only have to press a few keys (for

example: press (Address Book), the number you want to call and Send a fax). The machine can store 300 Speed Dial numbers (001-300).

a Press (Address Book). b Press Edit. c Press Set Speed Dial. d Do one of the following:

 Enter the name (up to 15 characters)

by pressing the buttons on the Touchscreen. See Entering text uu page 167 to help you enter letters.

Press OK.

 Press OK to store the number or

E-mail address without a name.

e Press d or c to select

Fax, IFAX, E-Mail B&W PDF, E-Mail B&W TIFF, E-Mail Color PDF, E-Mail Color JPEG, E-Mail Color XPS, E-Mail Gray PDF, E-Mail Gray JPEG, E-Mail Gray XPS.

f Enter the telephone, fax number (up to

20 characters each) or E-mail address (up to 60 characters each). See Entering text uu page 167 to help you enter letters. Press OK.

• If you selected an E-mail Registration Type in step e and save the E-mail address, you can only use the E-mail address when you are in Scan mode.

• If you selected the IFAX Registration Type in step e and save the E-mail address, you can only use the E-mail address when you are in Fax mode.

g To save a fax/scan resolution along with

the fax number/E-mail address, go to the appropriate step as shown in the following table.

Option selected in step e Go to step

Fax h

IFAX i

E-Mail B&W PDF

E-Mail B&W TIFF

E-Mail Color PDF

E-Mail Color XPS

E-Mail Gray PDF

E-Mail Gray XPS

kE-Mail Color JPEG

lE-Mail Gray JPEG

• Details about the file format uu Software User's Guide: Using the Scan key

Chapter 8

Note

h Select the resolution from Standard,

Fine, S.Fine or Photo and go to

step n.

i Select the resolution from Standard,

Fine or Photo and go to step n.

j Select the resolution from 300 dpi,

200 dpi or 200 x 100 dpi.

 If you chose E-Mail B&W PDF, go

to step m.

 If you chose E-Mail B&W TIFF, go

to step n.

k Select the resolution from 100 dpi,

200 dpi, 300 dpi, 600 dpi or Auto.

 If you chose E-Mail Color PDF,

go to step m.

 If you chose E-Mail Color JPEG

or E-Mail Color XPS, go to step n.

l Select the resolution from 100 dpi,

200 dpi, 300 dpi or Auto.

 If you chose E-Mail Gray PDF, go

to step m.

 If you chose E-Mail Gray JPEG or

E-Mail Gray XPS, go to step n.

m Select the PDF type from PDF, PDF/A,

Secure PDF or Signed PDF that will

be used to send to your PC.

Changing or Deleting One Touch and Speed Dial numbers 8

You can change or delete a One Touch or Speed Dial number that has already been stored.

If the stored number has a scheduled job, such as a delayed fax or a fax forwarding number, it will be dimmed on the LCD. You cannot select the number to make changes or to delete it unless you first cancel the scheduled job. (See Advanced User's Guide: Checking and canceling waiting jobs.)

a Press (Address Book). b Press Edit. c Do one of the following:

 Press Change to edit the name,

number or E-mail address and go to step d.

 Press Delete to delete all

information in a Speed Dial or One Touch number.

Select the number you want to delete by pressing it to display a red check mark.

Press OK.

When Erase This Data? appears, press Yes to accept it.

If you choose Secure PDF, the machine will ask you to enter a four-digit password using numbers 0-9 before it starts scanning.

n Enter a three-digit Speed Dial location

number (001-300). Press OK.

o When the LCD displays your settings,

press OK to confirm.

p Press Stop/Exit.

Go to step h.

d Press a or b to display the number you

want to change. Press the number you want to change.

One Touch Dial numbers begin with l. Speed Dial numbers begin with #.

e Press Name:

Number/Address: Resolution: or PDF Type:

f Do one of the following:

Note

 If you chose Name:, enter the name

(up to 15 characters) by pressing the buttons on the Touchscreen.

Press OK.

 If you chose Number/Address:,

enter the new number (up to 20 digits) or E-mail address (up to 60 digits) by pressing the buttons on the Touchscreen.

Press OK.

 If you chose Resolution:, press

one of the available resolution options displayed on the Touchscreen.

 If you chose PDF Type:, press one

of the available file type options displayed on the Touchscreen.

Dialing and storing numbers

How to change the stored name or number:

If you want to change a character, press d or c to position the cursor under the character you want to change, and then

press . Re-enter the character.

The LCD will display your new setting.

g Do one of the following:

 When you are finished making

changes, press OK.

 To change more details, go to

step f.

h Press Stop/Exit.

Enlarge/ Reduce

Quality

Duplex Copy

100% OffAuto

Favorite

Copy

Making copies 9

How to copy 9

The following steps show the basic copy operation.

a When you want to make a copy, press

the Copy button on the Touchscreen.

 The LCD shows:

You can enter the number of copies you want by pressing the + and buttons on the Touchscreen.

b Do one of the following to load your

document:

 Place the document face up in the

ADF. (See Using the automatic document feeder (ADF)

uu page 25.)

 Load your document face down on

the scanner glass. (See Using the scanner glass uu page 26.)

c Press Start.

Copy settings 9

Press Copy and then press d or c to choose the setting you want.

You can change the following copy settings:

(Basic User's Guide)

For details about changing the following settings, Paper Settings uu pages 17 − 18:

 Tray Setting (Paper Size and Type)

 Tray Use:Copy

(Advanced User's Guide)

For details about changing the following settings uu Advanced User's Guide: Copy settings:

 Quality

 Enlarge/Reduce

 Duplex Copy

 Tray Use

 Brightness

 Contrast

 Stack/Sort

 Page Layout

 2in1(ID) (Page Layout)

 Set New Default

Stop copying 9

To stop copying, press Stop/Exit.

 Factory Reset

 Favorite Settings

Note

Printing data from a USB Flash

memory drive or digital camera supporting mass storage

With the Direct Print feature, you do not need a computer to print data. You can print by just plugging your USB Flash memory drive into the machine’s USB direct interface. You can also connect and print directly from a camera set to USB mass storage mode.

You can use a USB Flash Memory Drive that has the following specifications:

USB Class USB Mass Storage Class

USB Mass Storage Class

Transfer protocol Bulk transfer Only

Format

Sector size Max. 4096 Byte

Encryption USB Flash Memory Drive

SCSI or SFF-8070i

FAT12/FAT16/FAT32

does not secure itself.

Creating a PRN file for direct printing

The screens in this section may vary depending on your application and operating system.

a From the menu bar of an application,

click File, then Print.

b Choose

Brother MFC-XXXX Printer (1) and check the Print to file box (2). Click Print.

NTFS format is not supported.

• Some USB Flash memory drives may not work with the machine.

• If your camera is in PictBridge mode, you cannot print data. Please refer to the documentation supplied with your camera to switch from PictBridge mode to mass storage mode.

c Choose the folder you want to save the

file to and enter the file name if you are prompted to. If you are prompted for a file name only, you can also specify the folder you want to save the file in by entering the directory name. For example: C:\Temp\FileName.prn If you have a USB Flash memory drive or digital camera connected to your computer, you can save the file directly to the USB Flash memory drive.

Chapter 10

Note

Printing data directly from the USB Flash memory drive or digital camera supporting mass storage

a Connect your USB Flash memory drive

or digital camera to the USB direct interface (1) on the front of the machine. The LCD will automatically show the USB memory menu to confirm the intended use of the USB Flash memory drive or digital camera.

• Make sure your digital camera is turned on.

• Your digital camera must be switched from PictBridge mode to mass storage mode.

• If an error occurs, the USB memory menu will not appear on the LCD.

• When the machine is in Deep Sleep mode, the LCD does not show any information even if you connect a USB flash memory drive to the USB direct interface. Press the Touchscreen or any key to wake up the machine. Press Direct Print on the Touchscreen, the LCD will show the USB memory menu.

b Press Direct Print.

If your machine has been set to Secure Function Lock On, you may not be able to access Direct Print. (See Advanced User's Guide: Switching Users.)

c Press a or b to choose the folder name

and file name you want to print. If you have chosen the folder name, press a or b to choose the file name you want to print.

If you want to print an index of the files, press Index Print on the Touchscreen. Press Start to print the data.

d Enter the number of copies you want by

pressing the + and - buttons on the Touchscreen.

Printing data from a USB Flash memory drive or digital camera supporting mass storage

Note

Important

Note

e Do one of the following:

 Press Print Settings. Go to

step f.

 If you do not want to change the

current default settings, go to step h.

f Press a or b to display an option setting

you want to change. Press the option and change the setting.

• You can choose the following settings:

Paper Size

Paper Type

Multiple Page

Orientation

Duplex

Collate

Tray Use

Print Quality

• To prevent damage to your machine, DO NOT connect any device other than a digital camera or USB Flash memory drive to the USB direct interface.

• DO NOT remove the USB Flash memory drive or digital camera from the USB direct interface until the machine has finished printing.

Changing the default settings for direct print 10

You can change the default settings for Direct Print.

a Connect your USB Flash memory drive

or digital camera to the USB direct interface on the front of the machine.

b Press Direct Print on the LCD. c Press Default Settings.

PDF Option

• Depending on the file type, some of these settings may not appear.

g Do one of the following:

 If you want to change other option

settings, repeat step f.

 If you do not want to change any

other options, press and go to step h.

h Press Start to print the data. i Press Stop/Exit.

d Press a or b to display the setting you

want to change. Press the setting.

e Press the new option you want. Repeat

steps d to e for each setting you want to change.

How to display all available options:

When the LCD displays the d and c buttons, press d or c to display all available options.

f Press Stop/Exit.

How to print from a computer 11

Printing a document 11

The machine can receive data from your computer and print it. To print from a computer, you must install the printer driver.

(See Software User's Guide: Printing for Windows

Macintosh.)

a Install the Brother printer driver from the

b From your application, choose the Print

c Choose the name of your machine in the

or Printing and Faxing for

Installer CD-ROM. (See Quick Setup Guide.)

command.

Print dialog box and click Properties (or Preferences, depending on the application you are using).

d Choose the settings you want in the

Properties dialog box, and then click OK.

 Paper Size

 Orientation

 Copies

 Media Type

 Resolution

 Print Settings

 Multiple Page

 Duplex / Booklet

 Paper Source

e Click OK to begin printing.

Note

How to scan to a computer 12

Scanning a document as a PDF file using

ControlCenter4 (Windows

(For Macintosh users uu Software User's Guide: Scanning)

The screens on your PC may vary depending on your model.

ControlCenter4 is a software utility that lets you quickly and easily access the applications you use most often. Using ControlCenter4 eliminates the need to manually launch specific applications. You can use ControlCenter4 on your computer.

a Load your document. (See How to load documents uu page 25.) b Open ControlCenter4 by clicking Start/All Programs/Brother/XXX-XXXX (where

XXX-XXXX is your model name)/ControlCenter4. The ControlCenter4 application will open.

c Choose Home Mode or Advanced Mode before you use ControlCenter4 and then click OK.

) 12

d Make sure the machine you want to use is selected from the Model pull-down list.

Chapter 12

e Set the scanning configuration.

Click Configuration, and then select Button settings, Scan and File.

The configuration dialog box appears. You can change the default settings.

1 Confirm that PDF (*.pdf) is selected from the File Type pull-down list.

2 You can enter the file name you want to use for the document.

3 You can save the file to the default folder, or choose your preferred folder by clicking the

(Browse) button.

4 You can choose a scanning resolution from the Resolution pull-down list.

5 You can choose the document size from the Document Size pull-down list.

f Click OK.

How to scan to a computer

g Click File.

The machine starts the scanning process. The folder where the scanned data is saved will open automatically.

Chapter 12

Changing the Scan button settings 12

Before scanning 12

To use the machine as a scanner, install a scanner driver. If the machine is on a network, configure it with a TCP/IP address.

 Install the scanner drivers from the Installer CD-ROM. (See Quick Setup Guide.)

 Configure the machine with a TCP/IP address if network scanning does not work.

(See Software User's Guide: Configuring Network Scanning (Windows

Scan button settings 12

You can change your machine’s Scan button settings using ControlCenter4.

a Open ControlCenter4 by clicking Start/All Programs/Brother/XXX-XXXX (where

XXX-XXXX is your model name)/ControlCenter4. The ControlCenter4 application will open.

b Make sure the machine you want to use is selected from the Model pull-down list.

).)

c Click the Device Settings tab. d Click Device Scan Settings.

e Choose the File tab. You can change the default settings.

How to scan to a computer

1 You can choose the file type from the pull-down list.

2 You can enter the file name you want to use for the document.

3 You can save the file to the default folder, or choose your preferred folder by clicking the

(Browse) button.

4 You can choose a scanning resolution from the Resolution pull-down list.

5 You can choose the document size from the Document Size pull-down list.

f Click OK.

Chapter 12

Note

Scanning using the Scan button 12

a Load your document. (See How to load documents uu page 25.) b Press Scan. c Press Scan to PC. d Press File. e (For Network users)

Press a or b to choose the destination computer you want to send to. Press OK. If the LCD prompts you to enter a PIN number, enter the 4-digit PIN number for the destination computer using the dial pad on the control panel. Press OK.

f Do one of the following:

 If you want to change the duplex setting, press Duplex Scan. Then press Off,

DuplexScan : LongEdge or DuplexScan : ShortEdge.

 To start scanning without changing additional settings, go to step g.

g Press Start.

The machine starts the scanning process.

The following scan modes are available.

Scan to:

• USB

• Network (Windows

• FTP

• E-mail (Server)

• E-Mail (Scan to PC)

• Image (Scan to PC)

• OCR (Scan to PC)

• File (Scan to PC)

• Web Service

Windows® users only. (Windows Vista® SP2 or later and Windows® 7) (See Software User's Guide: Using Web Services for scanning on your network (Windows Vista

Windows

7).)

)

(Web Services Scan)

SP2 or greater and

Note

Routine maintenance A

Replacing the consumable items A

The following messages appear on the LCD in the Ready mode. These messages provide advanced warnings to replace the consumable items before they reach the end of their life. To avoid any inconvenience, you may want to buy spare consumable items before the machine stops printing.

The drum unit and toner cartridge are two separate parts.

Toner cartridge Drum unit

See Replacing the toner cartridge uu page 67.

Order No. TN-720, TN-750, TN-780

TN-720, TN-750

See Replacing the drum unit uu page 75.

Order No. DR-720

TN-780

LCD messages Consumable item

to get ready

Toner Low

Prepare New Toner Cartridge.

Letter or A4 size single-sided pages.

Approx. cartridge yield is declared in accordance with ISO/IEC 19752.

Standard toner cartridge

High yield toner cartridge

Super high yield toner cartridge

Toner cartridge

Approximate life How to replace Order No.

3,000 pages

8,000 pages

12,000 pages

123

124

125

See page 67.

TN-720

TN-750

TN-780

You will need to clean the machine regularly and replace the consumable items when the following

Note

messages are displayed on the LCD.

LCD messages Consumable item

Approximate life How to replace Order No.

to replace

Replace Toner Toner cartridge

Replace Parts

Drum unit

3,000 pages

8,000 pages

12,000 pages

30,000 pages

125

126

127

134

See page 67.

TN-720

TN-750

TN-780

See page 76. DR-720

Drum Unit

Drum Stop

Letter or A4 size single-sided pages.

Approx. cartridge yield is declared in accordance with ISO/IEC 19752.

1 page per job.

Drum life is approximate and may vary by type of use.

Standard toner cartridge

High yield toner cartridge

Super high yield toner cartridge

• Go to http://www.brother.com/original/index.html for instructions on how to return your used consumable items to the Brother collection program. If you choose not to return your used consumable, please discard the used consumable according to local regulations, keeping it separate from domestic waste. If you have questions, call your local waste disposal office.

• We recommend placing used consumable items on a piece of paper to prevent accidentally spilling or scattering the material inside.

• If you use paper that is not a direct equivalent for the recommended paper, the life of consumable items and machine parts may be reduced.

• The projected life for each of the toner cartridges is based on ISO/IEC 19752. Frequency of replacement will vary depending on the complexity of printed pages, percentage of coverage and type of media used.

Routine maintenance

Note

Replacing the toner cartridge A

Order No. TN-720, TN-750, TN-780

The Standard toner cartridge can print

approximately 3,000 pages toner cartridge can print approximately 8,000

pages

. The Super High Yield toner cartridge

can print approximately 12,000 pages Actual page count will vary depending on your average type of document.

When the toner cartridge is running low, the LCD shows Toner Low.

The toner cartridge that comes supplied with the machine will need to be replaced after

approximately 3,000 pages.

Approx. cartridge yield is declared in accordance with ISO/IEC 19752.

• It is a good idea to keep a new toner cartridge ready for use when you see the Toner Low warning.

. The High Yield

Toner Low A

If the LCD shows Toner Low, buy a new toner cartridge and have it ready before you get a Replace Toner message.

Replace Toner A

When the LCD shows Replace Toner the machine will stop printing until you replace the toner cartridge.

A new genuine Brother toner cartridge will reset the Replace Toner mode.

• To ensure high quality printing, we recommend that you use only Genuine Brother Brand toner cartridges. When you want to buy toner cartridges, please call Brother Customer Service.

• If you print graphics, bold text, charts, Web pages with borders, and other types of printouts that consist of more than simple text, the amount of toner used will increase.

• We recommend that you clean the machine when you replace the toner cartridge. (See Advanced User's Guide: Cleaning and checking the machine).

• If you change the print density setting for lighter or darker printing, the amount of toner used will change.

• Wait to unpack the toner cartridge until immediately before you put it into the machine.

Replacing the toner cartridge A

WARNING

a Leave the machine turned on for

10 minutes for the internal fan to cool the extremely hot parts inside the machine.

b Press the front cover release button and

then open the front cover.

HOT SURFACE

After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine.

c Take out the drum unit and toner

cartridge assembly.

Routine maintenance

Important

WARNING

• We recommend that you place the drum unit and toner cartridge assembly on a clean, flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner.

• To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.

• DO NOT put a toner cartridge or a toner cartridge and drum unit assembly into a fire. It could explode, resulting in injuries.

• DO NOT use flammable substances, any type of spray, or an organic solvent/liquid containing alcohol or ammonia to clean the inside or outside of the product. Doing so could cause a fire or electrical shock. Instead, use only a dry, lint-free cloth.

(See Product Safety Guide: To use the product safely.)

d Push down the green lock lever and take

the toner cartridge out of the drum unit.

Important

• Handle the toner cartridge carefully. If

Note

toner scatters on your hands or clothes, immediately wipe or wash it off with cold water.

• To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations.

• Be sure to seal up the used toner cartridge tightly in a suitable bag so that toner powder does not spill out of the cartridge.

• Go to http://www.brother.com/original/ index.html for instructions on how to return your used consumable items to the Brother collection program. If you choose not to return your used consumable, please discard the used consumable according to local regulations, keeping it separate from domestic waste. If you have questions, call your local waste disposal office.

e Unpack the new toner cartridge. Hold

the cartridge level with both hands and gently shake it from side to side several times to spread the toner evenly inside the cartridge.

• We recommend that you place the toner cartridge on a clean, flat, level, stable surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.

Important

• Wait to unpack the new toner cartridge

Important

until immediately before you put it in the machine. If a toner cartridge is left unpacked for a long time, the toner life will be shortened.

• If an unpacked drum unit is put in direct sunlight or room light, the unit may be damaged.

• Brother strongly recommends that you DO NOT refill the toner cartridge provided with your machine. We also strongly recommend that you continue to use only Genuine Brother Brand replacement toner cartridges. Use or attempted use of third party toner and/or cartridges in the Brother machine may cause damage to the machine and/or may result in unsatisfactory print quality. In addition, use of third party toner and/or cartridges may trigger incorrect status messages, cause the printer to stop prematurely or otherwise malfunction. Our limited warranty coverage does not apply to any problem that is caused by the use of third party toner and/or cartridges. To protect your investment and obtain premium performance from the Brother machine, we strongly recommend the use of Genuine Brother Supplies.

Routine maintenance

f Pull off the protective cover.

Put the toner cartridge in the drum unit immediately after you have removed the protective cover. To prevent any degradation to the print quality, DO NOT touch the shaded parts shown in the illustrations.

g Put the new toner cartridge firmly into

Note

the drum unit until you hear it lock into place. If you put it in correctly, the green lock lever on the drum unit will lift automatically.

h Clean the corona wire inside the drum

unit by gently sliding the green tab from left to right and right to left several times.

Be sure to return the tab to the home position (a) (1). If you do not, printed pages may have a vertical stripe.

i Put the drum unit and toner cartridge

assembly back into the machine.

Make sure that you put in the toner cartridge correctly or it may separate from the drum unit.

Routine maintenance

Note

j Close the front cover of the machine.

After you replace a toner cartridge, DO NOT turn off the machine's power switch or open the front cover until the LCD clears the Please Wait message and returns to Ready mode.

Cleaning the corona wire A

If you have print quality problems or the LCD shows Drum Error, clean the corona wire as follows:

a Leave the machine turned on for

10 minutes for the internal fan to cool the extremely hot parts inside the machine.

b Press the front cover release button and

then open the front cover.

c Take out the drum unit and toner

WARNING

Important

cartridge assembly.

HOT SURFACE

After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine.

• We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner.

• Handle the drum unit and toner cartridge assembly carefully. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water.

• To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.

Routine maintenance

Note

d Clean the corona wire inside the drum

unit by gently sliding the green tab from left to right and right to left several times.

Be sure to return the tab to the home position (a) (1). If you do not, printed pages may have a vertical stripe.

e Put the drum unit and toner cartridge

assembly back into the machine.

Replacing the drum unit A

Order No. DR-720

A new drum unit can print approximately 30,000 Letter or A4 size single-sided pages.

• There are many factors that determine the actual drum life, such as the temperature, humidity, type of paper, type of toner used and so on. Under ideal conditions, the average drum life is estimated at approximately 30,000 pages. The actual number of pages that your drum will print may be significantly less than this estimate. Because we have no control over the many factors that determine the actual drum life, we cannot guarantee a minimum number of pages that will be printed by your drum.

• For best performance, use only genuine Brother toner. The machine should be used only in a clean, dust-free environment with adequate ventilation.

• Printing with a non-Brother drum unit may reduce not only the print quality but also the quality and life of the machine itself. Warranty coverage does not apply to problems caused by the use of a non-Brother drum unit.

f Close the front cover of the machine.

Drum Error A

The corona wire has become dirty. Clean the corona wire in the drum unit. (See Cleaning the corona wire uu page 73.)

If you cleaned the corona wire and Drum Error was not cleared then the drum unit is at the end of its life. Replace the drum unit with a new one.

Replace Parts

Important

Drum Unit A

Replacing the drum unit A

The drum unit has exceeded its rated life. Please replace the drum unit with a new one. We recommend a genuine Brother drum unit be installed at this time.

After replacement, reset the drum counter by following the instructions included with the new drum unit. (See Resetting the drum counter uu page 80.)

Drum Stop A

We cannot guarantee the print quality. Please replace the drum unit with a new one. We recommend a genuine Brother drum unit be installed at this time.

After replacement, reset the drum counter by following the instructions included with the new drum unit. (See Resetting the drum counter uu page 80.)

• While removing the drum unit, handle it carefully because it may contain toner. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once.

• Every time you replace the drum unit, clean the inside of the machine. (See Advanced User's Guide: Cleaning and checking the machine).)

• Wait to unpack the new drum unit immediately before you put it in the machine. Exposure to direct sunlight or room light may damage the drum unit.

a Leave the machine turned on for

10 minutes for the internal fan to cool the extremely hot parts inside the machine.

b Press the front cover release button and

then open the front cover.

c Take out the drum unit and toner

WARNING

Important

cartridge assembly.

HOT SURFACE

Routine maintenance

• We recommend that you place the drum unit and toner cartridge assembly on a clean, flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner.

• To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.

After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine.

d Push down the green lock lever and take

the toner cartridge out of the drum unit.

WARNING

Important

• DO NOT put a toner cartridge or a toner cartridge and drum unit assembly into a fire. It could explode, resulting in injuries.

(See Product Safety Guide: To use the product safely.)

• Handle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water.

• To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations.

• We recommend that you place the toner cartridge on a clean, flat, level, stable surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.

Note

• Be sure to seal up the used drum unit

Note

tightly in a suitable bag so that toner powder does not spill out of the drum unit.

• Go to http://www.brother.com/original/ index.html for instructions on how to return your used consumable items to the Brother collection program. If you choose not to return your used consumable, please discard the used consumable according to local regulations, keeping it separate from domestic waste. If you have questions, call your local waste disposal office.

e Unpack the new drum unit.

Routine maintenance

f Put the toner cartridge firmly into the

new drum unit until you hear it lock into place. If you put the cartridge in correctly, the green lock lever will lift automatically.

Make sure that you put in the toner cartridge correctly or it may separate from the drum unit.

g Put the drum unit and toner cartridge

Important

assembly back into the machine.

h Close the front cover of the machine.

Resetting the drum counter A

When you replace the drum unit with a new one, you need to reset the drum counter by completing the following steps.

Do not reset the drum counter when you only replace the toner cartridge.

a Press Stop/Exit to interrupt the error

temporarily.

b Press Menu. c Press a or b to display

Machine Info.. Press Machine Info..

d Press Reset Menu. e Press Drum. f The machine will display

Reset Drum?. Press Yes.

g Press Stop/Exit.

Troubleshooting B

If you think there is a problem with your machine, check each of the items below first and follow the troubleshooting tips.

You can correct most problems by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.

Visit us at http://solutions.brother.com/

Identifying your problem B

First, check the following:

 The machine's power cord is connected correctly and the machine's power switch is turned on.

If the machine does not turn on after connecting the power cord, see Other difficulties uu page 114.

 All of the protective parts have been removed.

 Paper is inserted correctly in the paper tray.

 The interface cables are securely connected to the machine and the computer, or the wireless

connection is set up on both the machine and your computer.

 LCD Messages

(See Error and maintenance messages uu page 83.)

If you did not solve your problem with the above checks, identify your problem and then go to the page suggested below.

Paper handling and Printing problems:

 Printing difficulties uu page 105

 Paper handling difficulties uu page 106

 Printing received faxes uu page 107

Telephone and Fax problems:

 Telephone line or connections uu page 108

 Handling incoming calls uu page 111

 Receiving Faxes uu page 109

 Sending faxes uu page 110

Copying problems:

 Copying difficulties uu page 112

Scanning problems:

 Scanning difficulties uu page 112

Software and Network problems:

 Software difficulties uu page 112

 Network difficulties uu page 113

Troubleshooting

Error and maintenance messages B

As with any sophisticated office product, errors may occur and consumable items may need to be replaced. If this happens, your machine identifies the error or required routine maintenance and shows the appropriate message. The most common error and maintenance messages are shown below.

You can correct most errors and perform routine maintenance by yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips:

Visit us at http://solutions.brother.com/

Error Message Cause Action

Access Denied The function you want to use is

restricted by Secure Function Lock 2.0.

Access Error The device is removed from

the USB direct interface while the data is processing.

Cartridge Error Put the Toner Cartridge back in.

Comm.Error Poor telephone line quality

Connection Fail You tried to poll a fax machine

Cooling Down

Wait for a while

Cover is Open. The front cover is not

The toner cartridge is not installed correctly.

caused a communication error.

that is not in Polled Waiting mode.

The temperature of the drum unit or toner cartridge is too hot. The machine will pause its current print job and go into cooling down mode. During the cooling down mode, you will hear the cooling fan running while the LCD shows Cooling

Down, and Wait for a while.

completely closed.

Contact your administrator to check your Secure Function Lock Settings.

Press Stop/Exit. Reinsert the device and try to print with Direct Print.

Pull out the drum unit and toner cartridge assembly, take out the toner cartridge, and put it back into the drum unit again. Put the drum unit and toner cartridge assembly back in the machine.

Send the fax again or connect the machine to another telephone line. If the problem continues, call the telephone company and ask them to check your telephone line.

Check the other fax machine’s polling setup.

Make sure that you can hear the fan in the machine spinning and that the exhaust outlet is not blocked by something.

If the fan is spinning, remove any obstacles that surround the exhaust outlet, and then leave the machine turned on but do not use it for several minutes.

If the fan is not spinning, disconnect the machine from the power for several minutes, then reconnect it.

Close the front cover of the machine.

Error Message Cause Action

Cover is Open The ADF cover is not

completely closed.

The ADF cover is open while loading a document.

The fuser cover is not completely closed or paper was jammed in the back of the machine when you turned on the power.

DIMM Error  The DIMM is not installed

correctly.

 The DIMM is broken.

 The DIMM does not meet

the required specifications.

Disconnected The other person or other

person’s fax machine stopped the call.

Document Jam The document was not

inserted or fed correctly, or the document scanned from the ADF was too long.

DR Mode in Use The machine is set to

Distinctive Ring mode. You cannot change the Receive Mode from Manual to another mode.

Drum Error The corona wire on the drum

unit needs to be cleaned.

The t

oner cartridge is placed in the machine without the drum unit.

Drum Stop It is time to replace the drum

unit.

Close the ADF cover of the machine.

Close the ADF cover of the machine, then press Stop/Exit.

 Close the fuser cover of the machine.

 Make sure paper is not jammed inside the

back of the machine, and then close the fuser cover and press Start.

(See Paper is jammed at the back of the machine uu page 95.)

 Turn off the machine and remove the

DIMM.

(See Advanced User's Guide: Installing extra memory.)

 Confirm the DIMM meets the required

specifications.

(See Advanced User's Guide: Memory board.)

 Re-install the DIMM correctly. Wait a few

seconds, and then turn it on again.

 If this error message appears again,

replace the DIMM with a new one.

(See Advanced User's Guide: Installing extra memory.)

Try to send or receive again.

See Document is jammed in the top of the ADF

unit uu page 91 or Using the automatic document feeder (ADF) uu page 25.

Set Distinctive Ring to Off.

(See Turning off distinctive ring uu page 41.)

Clean the corona wire on the drum unit.

(See Cleaning the corona wire uu

Put the toner cartridge into the drum unit, and then re-install the drum unit and toner cartridge assembly in the machine.

Replace the drum unit.

(See Replacing the drum unit uu page 76.)

page 73.)

Error Message Cause Action

Duplex Disabled The back of the machine is not

closed completely.

Fuser Error The temperature of the fuser

unit does not rise to a specified temperature within the specified time.

The fuser unit is too hot.

Jam Duplex The paper is jammed in the

duplex tray or the fuser unit.

Jam Inside The paper is jammed inside the

machine.

The toner cartridge is placed in the machine without the drum unit.

Jam MP The paper is jammed in the MP

tray of the machine.

Jam Rear The paper is jammed in the

back of the machine.

Jam Tray 1

Jam Tray 2

Limit Exceeded The printing limit set by Secure

Log Access Error The machine could not access

Manual Feed Manual was selected as the

No HUB Support A USB hub device is

No Paper The machine is out of paper in

No Response/Busy The number you dialed does

The paper is jammed in the paper tray of the machine.

Function Lock 2.0 was reached.

the print log file in the server.

paper source when there was no paper in the MP tray.

connected to the USB direct interface.

the specified tray or all trays, or paper is not correctly loaded in the paper tray.

not answer or is busy.

Close the back cover of the machine.

Turn the power switch off, wait a few seconds, and then turn it on again. Leave the machine for 15 minutes with the power on.

See Paper is jammed in the duplex tray uu page 102.

See Paper is jammed inside the machine uu page 98.

Put the toner cartridge into the drum unit, and then re-install the drum unit and toner cartridge assembly in the machine.

See Paper is jammed in the MP tray uu page 93.

See Paper is jammed at the back of the machine uu page 95.

See Paper is jammed in paper tray 1 or tray 2 uu page 94.

Contact your administrator to check your Secure Function Lock Settings.

Contact your administrator to check the Store Print Log to Network settings.

For detailed information uu Network User's Guide: Store Print Log to Network

Place paper in the MP tray. If the machine is in Pause mode, press Start.

(See Loading paper in the multi-purpose tray (MP tray) uu page 12.)

Disconnect the USB hub device from the USB direct interface.

Do one of the following:

 Refill paper in the paper tray shown on the

LCD. Make sure the paper guides are set to the correct size.



Remove the paper and load it again. Make sur size.

Verify the number and try again.

Troubleshooting

e the paper guides are set to the correct

Error Message Cause Action

No Toner The toner cartridge or the drum

unit and toner cartridge assembly is not installed correctly.

Remove the drum unit and toner cartridge assembly, remove the toner cartridge from the drum unit, and re-install the toner cartridge back into the drum unit again. Re-install the drum unit and toner cartridge assembly back in the machine. If the problem continues, replace the toner cartridge.

(See Replacing the toner cartridge uu page 67.)

No Tray The standard paper tray is not

Re-install the standard paper tray. installed or not installed correctly.

Out of Memory The machine’s memory is full. Fax sending or copy operation in progress

Do one of the following:

 Press Start to send or copy the scanned

pages.

 Press Stop/Exit and wait until the other

operations in progress finish, and then try again.

 Clear the faxes from the memory.

Print the faxes that are stored in the memory to restore the memory to 100%. Then turn off Fax Storage to avoid storing more faxes in the memory.

(See Advanced User's Guide: Printing a fax from the memory and Fax Storage.)

 Add optional memory.

(See Advanced User's Guide: Memory board.)

Print operation in process

Do one of the following:

 Reduce the print resolution.

(See Software User's Guide: Printing (for Windows

) or Printing and Faxing (for

Macintosh).)

 Clear the faxes from the memory.

(See the above explanation.)

 Add more memory.

(See Advanced User's Guide: Memory board.)

Error Message Cause Action

Out of Memory

Secure Print Data is full. Press Stop Key and delete the previously stored data.

Print Unable XX The machine has a mechanical

Protected Device The protect switch of the USB

Rename the File There is already a file on the

Replace Parts

Drum Unit

Replace Parts

Fuser Unit

Replace Parts

Laser Unit

The machine’s memory is full. Press Stop/Exit and delete the previously

stored secure print data.

Do one of the following:

problem.

Flash memory drive is on.

USB Flash memory drive with the same name as the file you are trying to save.

It is time to replace the drum unit.

The drum unit counter was not reset when a new drum was installed.

It is time to replace the fuser unit.

It is time to replace the laser unit.

 Turn the power switch off, wait a few

minutes, and then turn it on again.

(See Transferring your faxes or Fax Journal report uu page 90.)

 If the problem continues, call Brother

Customer Service.

Turn off the protect switch of the USB Flash memory drive.

Change the file name of the file on the USB Flash memory drive or the file you are trying to save.

Replace the drum unit.

(See Replacing the drum unit uu page 76.)

Reset the drum unit counter.

(See Replacing the drum unit uu page 76.)

Call Brother Customer Service or a Brother Authorized Service Center to replace the fuser unit.

To replace Fuser Unit call Brother Customer Service at:

1-877-BROTHER (1-877-276-8437) (in USA) 1-877-BROTHER (in Canada)

or to locate a Brother Authorized Service Center, visit us at: http://www.brother-usa.com/service/

Call Brother Customer Service or a Brother Authorized Service Center to replace the laser unit.

To replace Laser Unit call Brother Customer Service at:

1-877-BROTHER (1-877-276-8437) (in USA) 1-877-BROTHER (in Canada)

or to locate a Brother Authorized Service Center, visit us at: http://www.brother-usa.com/service/

Troubleshooting

Error Message Cause Action

Replace Parts

PF Kit 1

PF Kit 2

PF Kit MP

Replace Toner The toner cartridge is at the

Scan Unable XX The machine has a mechanical

Size Error The paper size defined in the

Size Error DX The paper size defined in the

Size mismatch The paper in the tray is not the

Toner Low If the LCD shows Toner Low

It is time to replace the paper feeding kit.

end of its life. The machine will stop all print operations.

While memory is available, faxes will be stored in the memory.

problem.

Document is too long for duplex scanning.

printer driver is not usable for the tray you use.

printer driver and the control panel menu is not available for automatic duplex printing.

The paper in the tray is not correct size and is not available for automatic duplex printing.

correct size.

you can still print; however, the machine is telling you that the toner cartridge is near the end of its life.

Call Brother Customer Service or a Brother

Authorized Service Center to replace the

PF Kit.

To replace PF Kit call Brother Customer

Service at:

1-877-BROTHER (1-877-276-8437) (in USA)

1-877-BROTHER (in Canada)

or to locate a Brother Authorized Service

Center, visit us at:

http://www.brother-usa.com/service/

Replace the toner cartridge.

(See Replacing the toner cartridge

uu page 67.)

 Turn the power switch off, and then turn it

on again.

(See Transferring your faxes or Fax Journal report uu page 90.)

 If the problem continues, call Brother

Customer Service.

Press Stop/Exit. Use the suitable size of paper

for duplex scanning.

(See Print media uu page 171.)

Choose a paper size which is supported by the

tray shown on the LCD.

(See Paper Size and Type uu page 17.)

Press Stop/Exit. Choose a paper size which is

supported by the duplex tray.

The paper size you can use for automatic

duplex printing is Letter, Legal or Folio.

Load the correct size of paper in the tray and

set the size of paper to the tray. (See Paper

Size and Type uu page 17.)

The paper size you can use for automatic

duplex printing is Letter, Legal or Folio.

Load the correct size of paper in the tray and

set the size of paper to the tray. (See Paper

Size and Type uu page 17.)

Order a new toner cartridge now so a

replacement toner cartridge will be available

when the LCD shows Replace Toner.

Brother MFC8950DWT, MFC-895DW User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Brother numbers

Register your product

FAQs (frequently asked questions)

For Customer Service

Ordering accessories and supplies

Compilation and Publication Notice

User's Guides and where do I find them?

Table of Contents

General information 1

Using the documentation

Symbols and conventions used in the documentation 1

Accessing the Advanced User’s Guide, Software User’s Guide and Network User’s Guide

Viewing Documentation 1

Viewing Documentation (Windows®) 1

Viewing Documentation (Macintosh) 1

How to find Scanning instructions 1

How to access Guides for Advanced Features1

Accessing Brother Support (Windows®) 1

Accessing Brother Support (Macintosh) 1

Control panel overview 1

LCD Touchscreen 1

Basic Operations 1

Loading paper 2

Loading paper and print media

Loading paper in the standard paper tray and the optional lower tray 2

Printing on plain paper, thin paper or recycled paper from Tray 1 and Tray 22

Loading paper in the multi-purpose tray (MP tray) 2

Printing on plain paper, thin paper, recycled paper and bond paper from the MP tray

Printing on thick paper, labels and envelopes from the MP tray 2

Unscannable and unprintable areas 2

Paper settings 2

Paper Size and Type 2

Tray Use in Copy mode 2

Tray Use in Fax mode 2

Tray Use in print mode 2

Acceptable paper and other print media 2

Recommended paper and print media 2

Type and size of paper 2

The names for the paper trays in the printer driver and this Guide are as follows: 2

Paper capacity of the paper trays 2

Recommended paper specifications 2

Handling and using special paper 2

Types of paper to avoid 2

Envelopes 2

Types of envelopes to avoid 2

Labels 2

Types of labels to avoid 2

Loading documents 3

How to load documents

Using the automatic document feeder (ADF) 3

Document Sizes Supported 3

How to load documents 3

Using the scanner glass 3

Document Sizes Supported 3

How to load documents 3

Sending a fax 4

How to send a fax 4

Faxing A4, Legal or Folio size documents from the scanner glass 4

Canceling a fax in process 4

Transmission Verification Report 4

Receiving a fax 5

Receive modes 5

Choose the correct Receive Mode 5

Using receive modes 5

Fax Only mode will automatically answer every call as a fax.

Fax/Tel mode helps you automatically manage incoming calls, by recognizing whether they are fax or voice calls and handling them in one of the following ways:

Manual mode turns off all automatic answering functions unless you are using the Distinctive Ring Receive feature.

External TAD mode lets an external answering device manage your incoming calls. Incoming calls will be handled in the following ways:

Receive Mode settings 5

Ring Delay 5

F/T Ring Time (Fax/Tel mode only) 5

Easy Receive 5

Using PC-FAX 6

How to use PC-FAX 6

PC-Fax Receive (For Windows®only) 6

PC-FAX Send 6