form or by any means without permission in writing
from the publisher.
Specifications are subject to change without notice.
PREFACE
This publication is a Service Manual covering the specifications, construction, theory of operation,
and maintenance of the Brother facsimile equipment. It includes information required for field
troubleshooting and repair--disassembly, reassembly, and lubrication--so that service personnel
will be able to understand equipment function, to rapidly repair the equipment and order any
necessary spare parts.
To perform appropriate maintenance so that the facsimile equipment is always in best condition
for the customer, the service personnel must adequately understand and apply this manual.
This manual is made up of eight chapters and appendices.
SAFETY INSTRUCTIONS
CHAPTER 1PARTS NAMES & FUNCTIONS
CHAPTER 2SPECIFICATIONS
CHAPTER 3INSTALLATION
CHAPTER 4THEORY OF OPERATION
CHAPTER 5MAINTENANCE
CHAPTER 6DISASSEMBLY/REASSEMBLY, LUBRICATION, AND ADJUSTMENT
This manual describes the models and their versions to be destined for major countries. The specifications
and functions are subject to change depending upon each destination.
SAFETY INSTRUCTIONS
SAFETY PRINCIPLE
1) Before starting any operations, read this manual thoroughly. Especially read the safety instructions in this
section carefully and ensure that you understand the contents.
2) Perform all the operations by following the procedures described in this manual. Follow all the cautions
and warnings set out in the procedures and on safety labels affixed to the machine. Failure to do so may
result in human injury or equipment damage.
3) Perform only the procedures explained in this manual. Refrain from opening or touching any portions that
are not related to your required operation(s).
4) Repair and replacement of parts should be performed by trained and qualified persons only.
Operators should not attempt to do such repair or replacement work.
5) It must be appreciated that the above-mentioned cautions and warnings do not cover everything because it
is impossible to evaluate all the circumstances of repair situations.
SPECIAL SAFETY INFORMATION
Cautions and warnings are made clear by following the 'Safety Alert Symbols' or 'Signal Words' such as
DANGER, WARNING and CAUTION.
1) SAFETY ALERT SYMBOL
This is the safety alert. When you find this symbol placed on the equipment or marked in this manual, be
aware of the potential of human injuries. Follow the recommended precautions and safety operation
practices.
2) Understanding Signal Words
DANGER is used to indicate the presence of a hazard which will cause severe human injuries or a fatal
accident if the warning is ignored.
WARNING is used to indicate the presence of a hazard or unsafe practices which may cause severe
human injuries or a fatal accident if the warning is ignored.
CAUTION is used to indicate the presence of a hazard or unsafe practices which may cause minor human
injuries if the warning is ignored. CAUTION also calls your attention to safety messages in this manual.
3) Follow Safely Instructions
Carefully read all the safety messages set out in this manual and also in the safety warning signs placed
on the equipment. In this manual, the safety instructions (safety alert symbols and signal words) are
enclosed in a rectangular enclosure to bring them to your attention.
Keep the safety signs on the equipment in good condition and ensure none are missing or damaged.
Replace the safety signs if unreadable or damaged. Learn how to operate the equipment and how to use
the controls properly. Do not let anyone operate this equipment without following the instructions. Keep
the equipment in proper working condition.
Unauthorized modification to the equipment may impair the function & safety and affect the life of the
equipment.
Listed below are the various kinds of "WARNING" messages contained in this manual.
4) Caution for the battery
There is a danger of explosion if the battery is incorrectly replaced. Do not replace the battery. Do not
disassemble, recharge or dispose of in fire.
Used battery should be disposed of according to local regulations.
WARNING
f
HAZARDOUS VOLTAGE
May cause serious injuries or fatal accidents. Voltage is now applied from the power
supply of machine. There is a danger of electrical shock if you touch the active area
inside the machine.
Be sure to turn the power supply switch OFF and pull the plug out from the power outlet
before starting maintenance work on the machine.
CAUTION
ROTATING PARTS
Be aware of the potential danger of various rollers and take care not to get your fingers or
hand caught into the machine, this can cause serious injuries. Note that the exit roller that
ejects the printed paper is rotating while printing.
Be careful not to get your hair, fingers, hands, sleeve or necktie caught in the machine
while operating the machine.
CAUTION
POWER CORDS & PLUGS
This machine is equipped with a 3-wire power cord fitted with a 3-pronged plug (bi-polar
plug with grounding) for the user’s safety.
Use these power cords in conjunction with a properly grounded electrical outlet to avoid
an electrical shock.
CAUTION
SAFETY INTERLOCK
The scanner unit of this machine have electrical safety interlocks to turn the power of
whenever they are opened.
Automatically feeds the document sheet by sheet to
the reading unit.
Open this cover when removing jammed documents
from the ADF.
Supports the documents fitted to the ADF so that they
do not bend.
4Document guide baseAdjusts the document position to the center of ADF.
5Document trayStores the read documents.
6Scanner unit
7Control panel
Indicates the whole reading unit including the control
panel. Open this unit when changing the ink cartridge.
Displays the machine operation status and is used to
operate the machine.
8Main coverIndicates the whole enclosure of the machine.
9Output paper supportStores the printed sheets of paper.
10Paper support
11Paper tray
Supports the paper fitted to the paper tray so that they
do not bend.
Automatically feeds the paper sheet by sheet to the
printing unit.
12Rear cover
13Manual feed slot
Indicates the rear enclosure. Open this cover when
doing maintenance work.
Used to feed the paper sheet by sheet manually.
Open the slot cover when removing jammed paper
from the machine.
1-2
1.2CONTROL PANEL
ON/OFF
You can turn the MFC on or off.
Fax and telephone keys:
Redial/Pause
Redials the last number you called.
It also inserts a pause in auto dial numbers.
Receive Mode
Use to select how the MFC will handle
incoming calls.
Dial Pad
Use this to dial telephone and fax numbers and
as a keyboard for entering information into the
MFC.
The # key lets you switch the dialing type
during a telephone call from Tone to Pulse
Search/Speed Dial
Lets you look up numbers that are stored in the
Dialing memory. It also lets you dial stored
numbers by pressing # and a two-digit number.
Hook
Lets you dial numbers without picking up the
handset.
Stop/Exit
Stops a fax, cancels an operation or exits from
the Menu.
Navigation keys:
Menu/Set
Lets you access the Menu to program and store
your settings in the MFC.
Press to scroll forward or backward to a menu
selection.
Also, you can use these keys to do an
alphabetical search for the names of stored
numbers.
Volume
Press to scroll through the menus and options.
When using the speaker, you can press these
keys to adjust the volume.
Fax Resolution
Sets the resolution when you send a fax.
Fax Start
Starts an operation, such as sending a fax.
1-3
Copy keys (Temporary settings):
Quality
Use this key to temporarily change the quality
for Copying.
Color Print key:
Ink
Lets you clean the print heads, replacean ink
cartridge and check the availableink volume.
Quality indicator lights
These lights show the copy quality you
selected with the Quality key.
Enlarge/Reduce
Lets you enlarge or reduce copies depending
on the ratio you select.
Black Copy
Makes a black-and-white copy.
Color Copy
Makes a full-color copy.
Options
You can quickly and easily selecttemporary
settings for copying orPhoto Capture
TM
Center
.
Scan key:
Scan to
Lets you scan the next original and selectthe
destination in your computer.
(Such as a Word processing, graphics orE-
mail application, Media card or ona Network.)
Liquid Crystal Display(LCD)
Displays messages on the screen to helpyou
set up and use your MFC.
Automatic Document Feeder (ADF)up to 30 sheets (20 lb)
Paper Tray 100 Sheets (20 lb)
Printer Type Ink Jet
Print Method ConfigurationPiezoelectric ceramic drive with 150 x 4 nozzles
LCD (Liquid Crystal Display) 16 characters x 2 Lines
Operating Environment 50-95ºF (10-35ºC)
Best Print Quality 68-91ºF (20-33ºC)
Power Source 120VAC 50/60Hz (U.S.A., Canadian Version Only)
8MB
240VAC 50/60HZ(Except U.S.A., Canadian Version)
Power Consumption Minimum: under 5 watts
(When Power Switch (ON/OFF) is turned off.)
Standby: under 15 watts
Operating: under 50 watts
Dimensions 19.4 x 18.3 x 14.9 (inches)
492 x 466 x 378 (mm)
Weight 28.6 1b/13 kg
2.1.2 Paper Specification
Recommended paper
Plain Paper: Xerox 4200
Inkjet Paper: KODAK® Premium Inkjet Paper (Matte)
Glossy Paper: JETPRINT PHOTO®
Graphic image paper - Gloss Finish
Transparencies: 3M Transparency Film (CG3410)
2-1
Paper capacity and specifications of the Paper Tray
Paper TypeNumber of sheetsPaper WeightPaper Thickness
Letter
Executive
Plain Paper
Legal
Inkjet Paper (Letter)20
Glossy Paper (Letter)20
Transparencies (Letter)10
Envelopes (DL, COM-10, C5,
Monarch)
Postcard 4" x 6"30
Index Card 5" x 8"30
Paper stack specifications for the Paper Tray
Paper tray
100 of 20 lb
(80 g/m 2 )
50 of 20 lb
(80 g/m 2 )
10
Up to 0.39 in. (10 mm)
Up to 100 sheets of 20 lb
(80 g/m 2 )
17 to 32 lb
(64 to 120 g/m 2 )
17 to 32 lb
(64 to 120 g/m 2 )
Up to 40 lb
(150 g/m 2 )
Up to 45 lb
(170 g/m 2 )
Up to 32 lb
(120 g/m 2 )
0.003 to 0.006 in.
(0.08 to 0.15 mm)
0.003 to 0.006 in.
(0.08 to 0.15 mm)
Up to 0.007 in.
(0.18 mm)
Up to 0.02 in.
(0.52mm)
Up to 0.009 in.
(0.23 mm)
Up to 0.006 in.
(0.15 mm)
(Transparencies and glossy paper must
Output paper support
Paper specifications for the manual feed slot
Paper Width3.5 to 8.5 in. (89 to 216 mm)
Paper Height4 to 14 in. (102 to 356 mm)
Paper Thickness0.005 to 0.01 in. (0.12 to 0.25 mm)
You have to remove paper from the paper tray and load one sheet at a time.
Up to 50 sheets of 20 lb
(80 g/m 2 )
be picked up from the output paper
support one page at a time to avoid
smudging.)
2-2
2.1.3 Printable Area
The printable area depends on the settings in the application you are using. The figures below show the
unprintable areas on cut sheet paper and envelopes.
Chart)
Dual AccessYes (B&W Only)Yes (B&W Only)
ECM(Error Correction Mode)YesYes
ITU SUB AddressingNoNo
Group DialYes (6)Yes (6)
Error Re-TransmissionNoNo
Station ID1 (20digits/20char)1 (20digits/20char)
Off Hook AlarmNoNo
Remote MaintenanceYesYes
Call Reservation Over Manual TXNoNo
RX Mode IndicationYes:LCDYes:LCD
Resolution IndicationYes:LCDYes:LCD
Memory SecurityN/ATX Lock
Color FAX (Document nd/Receive)Yes/YesYes/Yes
Color FAX (Memory end/Receive)No/YesNo/Yes
Manual BroadcastingYesYes
LCD LanguageEnglishEnglish
Call ManageN/AN/A
E-MAIL FAX(Share Media ervice)N/AN/A
(1/4)
Yes (480:MMR)Yes (480:MMR)
Yes (480:MMR)Yes (480:MMR)
Yes (400:MMR)Yes (400:MMR)
2-5
(2/4)
Model NameMFC-5200CMFC-890
LIST/REPORT
Activity Report/Journal ReportYes (up to 200)Yes (up to 200)
Transmission Verification ReportYesYes
CoverpageYesYes
Help ListYesYes (From MENU)
Call Back MessageNoNo
Caller ID ListNoNo
Auto Dial ListYes(From Menu)Yes (From MENU)
Tel Index ListN/AN/A
Order Form ( from MFC)N/AYES(FROM MENU)
INTERFACE
External TAD InterfaceYesYes
Missing Link/PC InterfaceNoNo
Host Interface (Serial)NoNo
Host Interface (IEEE1284)YesYes
Host Interface (USB)YesYes
LAN InterfaceOption (10Base-T/100Base-TX)Option (10Base-T/100Base-TX)
Acceptable Media Card Slot
Analog Video PortNoNo
PRINTER
Color/MonoColor/MonoColor/Mono
Engine Type
Resolution(dpi)2400x1200 /2400x1200 (Mono/Color)
Speed(ppm)
Paper Capacity(sheets)100 (80gsm)100(80gsm)
Additional Paper Capacity(sheets)NoNo
Output Paper Capacity(sheets)5050
Standard Print LanguageWindows GDIWindows GDI
EmulationN/AN/A
Resident FontsYesYes
Fonts Disk BasedYesYes
Paper Handling Size
Manual Feed SlotYes (1 sheet feeder)Yes (1 paper feeder)
Other Paper TypeOHP, EnvelopesOHP, Envelopes
Sheet Weight (Paper Cassette)
(Manual Slot)
Printer Driver
Utility SoftwareN/AN/A
Bundled CableNoNo
Variable Dot PrintYes (3 sizes, Min. 5pl)Yes (3 sizes, Min. 5pl)
Shingling PrintYesNO
Color EnhancementYes (True2Life)Yes (True2Life)
COPY
Color/MonoColor/MonoColor/Mono
Speed(ppm)
Multi Copy(Stack)Yes (Color) or Via PCYes (Color) or Via PC
Multi Copy(Sort)Yes (Color) or Via PCYes (Color) or Via PC
Reduction/Enlargement(%)25 -- 400 in 1% increments25 -- 400 in 1% increments
Resolution(dpi)Max. 1200x1200Max. 1200x1200
Resolution IndicationLED (Green) -Fast, Normal, BestLED (Green) -Fast, Normal, Best
N in 12in1, 4in1/ B&W, Color: A4, LTR only
PosterYesYes
CloneN/AN/A
Image EnhancementN/AN/A
Book Copy SupporterN/AN/A
Fax/Voice Mail BoxN/AN/A
Fax/Voice on DemandN/AN/A
MESSAGE CENTER (PC MC)
Fax ForwardingN/AN/A
PagingN/AN/A
ICM Recording TimeN/AN/A
OGM MC;MC Pro;PagingN/AN/A
Fax/Voice Mail BoxN/AN/A
Fax/Voice on DemandN/AN/A
VIDEO CAPTURE
Video CaptureN/AN/A
Video PrintN/AN/A
Video FormatN/AN/A
Video FaxN/AN/A
PHOTOCAPTURE CENTER
Acceptable Media
PrintYes(Color)Yes(Color)
Media formatDPOF, Exif, DCFDPOF, Exif, DCF
Image formatTIFF/JPEG/PDF (Scan-to-Card)TIFF,JPEG,PDF(scan-to-card)
Color EnhancementYesYes
Media DriveYes (USB Only)
Win95/98/98SE/Me/2000Professinal/
NT4.0/XP(WIA)
MacOS 8.6-9.2
Yes (Windows Only) + Scan-to-
Image/OCR/
E-mail/Card
Smart Media (3.3V)
Compact Flash (Type-1/2)
Memory Stick
Win95/98/98SE/Me/2000Professin
Yes(Windows Only)+scan-to-
Yes (USB Only) Win98/98Se/ME/
al/NT4.0/
XP (WIA)/MacOS 8.6-9.2
Image/
OCR/E-mail/Card/LAN
36bit-color processing (24bit
external)
Smart Media (3.3V)
Compact Flash (Type-1/2)
Memory Stick
2000/XP/Mac9.0-10.1
2-7
Model NameMFC-5200CMFC-890
Network Specifications
Standard/OptionOptionOption
Model NameNC-8100hNC-8100h
Support OS versionWin95/98/98SE/Me,WinNT4.0/2K
Support OS versionNovell NetWare 3.X,4.X,5.XNovell NetWare 3.X,4.X,5.X
Network connection
Support Protocols
TCP/IP Protocols
TCP/IP ProtocolsLPR/LPD, Port9100, SMTP/POP3LPR/LPD, Port9100, SMTP/POP3
TCP/IP ProtocolsSMB(NetBIOS/ IP), IPP, FTPSMB(NetBIOS/ IP), IPP, FTP
TCP/IP ProtocolsTELNET, SNMP, HTTP, TFTPTELNET, SNMP, HTTP, TFTP
Network ManagementBRAdmin ProfessionalBRAdmin Professional
Network ManagementWeb Based Management (Reading)Web Based Management (Reading)
Network ManagementMIB-II as well as Brother private MIBMIB-II as well as Brother private MIB
Format (Scan to LAN)JPEG/PDF/TIFFJPEG/PDF/TIFF
BUNDLED SOFTWARE (For Windows)
Printer DriverBrotherBrother
TWAINBrotherBrother
VeiwerScan SoftScan Soft Paper Port 8.0 (Win95-XP)
PC Fax
OthersN/AN/A
Formats(Import)
Formats(Export)
OCRYes(ScanSoft TextBridge)Yes(ScanSoft TextBridge)
Pop Up MenuYesYes
Remote SetupYesYes
PC DiagnosticsYesYes
BUNDLED SOFTWARE (For iMAC/iBook/G3/G4)
Printer DriverBrotherBrother
TWAINBrother
VeiwerScan Soft (Mac OS8.6)No
PC Fax
OthersNoNo
Formats(Import)-Formats(Export)-OCRMacOS 8.6No
Pop Up MenuNoNo
Remote SetupYes(MacOS Xv.10.1)Yse (OS Xv.10.1)
PC DiagnosticsNoNo
ACCESSORY
Cartridge4 colors (each separate tank)4 colors (each separate tank)
Life / Yield (Draft, 5%
3.3.1Removing the Protective Parts.............................................................................3-3
3.3.2Attaching the Paper Supports ..............................................................................3-4
3.3.4Install Phone Line and Power Cord......................................................................3-5
3.3.5Installing the Ink Cartridges..................................................................................3-6
3.3.6Color Block Quality and Alignment Check............................................................ 3-8
3.1CONDITIONS REQUIRED FOR INSTALLATION
Any machine is likely to be influenced by the environment of the set-up location. If the machine is
set-up in an inappropriate location, the machine may not perform as expected. Therefore, the
following factors should be taken into consideration before deciding where to set-up the machine.
3.1.1 Environmental Conditions
The machine should not be set up in the locations referred to in the following items (a) through (d)
which specify inappropriate locations for set-up.
(a) Where it is likely to receive direct sunlight or similar light. (For example, next to a window)
(b) Where it is likely to suffer a big difference in temperature and humidity between the
maximum and minimum levels. (Normal operation environment is within 10 ˚C to 35 ˚C, 20 to
80%RH and without any condensation.)
(c) Where it is likely to be in a draft of cold air from an air-conditioner or warm air from a heater,
or to receive direct radiant heat.
(d) Where it is likely to be excessively dusty or be subject to corrosive gases such as ammonia.
(e) Users should select a location with good ventilation and set the machine on a flat surface.
(f) Users should check that the maximum angle of the set-up location is horizontal to within 1 ˚ .
3.1.2 Basic Layout of machine Set-up Location
Shows the basic layout of the machine set-up location that is suitable for smooth.
3-1
3.2UNPACKING THE MACHINE
The equipment consists of the following major components:
3-2
3.3INSTALLATION WORK
3.3.1 Removing the Protective Parts
Do NOT connect the interface cable.
Connecting the interface cable is done when installing the driver.
(1) Remove the protective seals.
(2) Open the scanner cover by pulling the release lever towards you.
(3) Remove the protector and the protective yellow bar.
Do not throw away the protective yellow bar. You will need it in the future to transport the
machine.
(4) Close the scanner cover.
3-3
3.3.2 Attaching the Paper Supports
(1) Attach the paper support to the paper tray.
(2) Attach the output paper support to the paper output slot, and then pull out the extension.
3.3.3 Load Paper
(1) Fan the stack of paper well to avoid paper jams and misfeeds.
3-4
(2) Gently insert the paper.
Make sure the print side is towards you and the paper is below the maximum paper mark.
(3) Press and slide the paper guide to fit the paper width.
3.3.4 Install Phone Line and Power Cord
(1) Connect the power cord.
(2) Connect one end of the telephone line cord to the jack on the machine marked LINE and the
other end to a modular wall jack.
3-5
3.3.5 Installing the Ink Cartridges
WARNING
If ink gets in your eyes irrigate them with water immediately, and if irritation occurs consult a doctor.
(1) Make sure that the power is turned on.
The LCD shows;
CHECK CARTRIDGE
Open cover, then...
(2) Open the scanner cover by pulling the release lever towards you.
The print heads will move to the ink replacement position.
(3) Push the four colored ink cartridge covers one at a time so they pop up.
(4) Remove the white shipping cover by pulling it towards you.
The bottom of the white shipping cover is wet with ink that will cause stains, so wipe it clean
before you place it down.
Do not throw away the white shipping cover. You will need it when you transport the
machine.
3-6
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