Brother MFC-885CW User Manual

USER’S GUIDE
MFC-685CW MFC-885CW
If you need to call Customer Service
Please complete the following information for future reference:
Model Number: MFC-685CW and MFC-885CW (Circle your model number)
1
Date of Purchase:
Place of Purchase:
1
The serial number is on the back of the unit. Retain this User's Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service.
Register your product on-line at
http://www.brother.com/registration/
By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother:
may serve as confirmation of the purchase date of your product
should you lose your receipt;
may support an insurance claim by you in the event of product loss
covered by insurance; and,
will help us notify you of enhancements to your product and special
offers.
The most convenient and efficient way to register your new product is on­line at http://www.brother.com/registration/
© 2007 Brother Industries, Ltd.

Brother numbers

IMPORTANT
For technical help, you must call the country where you bought the machine. Calls must be made from within that country.

Register your product

By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother:
may serve as confirmation of the purchase date of your product should you lose your receipt;may support an insurance claim by you in the event of product loss covered by insurance; and,will help us notify you of enhancements to your product and special offers.
Please complete and fax the Brother Warranty Registration And Test Sheet or, for your convenience and most efficient way to register your new product, register on-line at
http://www.brother.com/registration/

FAQs (frequently asked questions)

The Brother Solutions Center is our one-stop resource for all your Fax Machine/Multi-Function Center needs. You can download the latest software documents and utilities, read FAQs and troubleshooting tips, and learn how to get the most from your Brother product.
http://solutions.brother.com
Note
• You can check here for Brother driver updates.
• To keep your machine performance up to date, check here for the latest firmware upgrade (for Windows
®
only).

For Customer Service

In USA: 1-800-284-4329
1-901-379-1215 (fax) 1-800-284-3238 (TTY service for the hearing-impaired)
In Canada: 1-877-BROTHER
(514) 685-4898 (fax)
i
Service Center Locator (USA only)
For the location of a Brother authorized service center, call 1-800-284-4357.
Service Center Locations (Canada only)
For the location of a Brother authorized service center, call 1-877-BROTHER.
ii

Ordering accessories and supplies

For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (You can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.)
In USA: 1-877-552-MALL (6255)
1-800-947-1445 (fax)
http://www.brothermall.com
In Canada: 1-877-BROTHER
http://www.brother.ca
Description Item
Ink Cartridge Standard <black> LC51BK (Prints approx. 500 pages) Ink Cartridge <cyan> (blue) LC51C (Prints approx. 400 pages) Ink Cartridge <magenta> (red) LC51M (Prints approx. 400 pages) Ink Cartridge <yellow> LC51Y (Prints approx. 400 pages) Premium Glossy Photo Paper (Letter size / 20 sheets)
(4"×6" size / 20 sheets) Matte Inkjet Paper (Letter size / 25 sheets) Inkjet Plain Paper (Letter size / 250 sheets) Telephone Line Cord LG3077001 (USA only) Telephone Handset
(MFC-685CW only) Handset Curled Cord (MFC-685CW only) Cordless Handset (MFC-885CW only) Battery
(MFC-885CW only) User's Guide LS2423001 (English for USA and Canada)
BP61GLL
BP61GLP BP60ML (USA only)
BP60PL (USA only)
LE5803016 (USA only)
UL8019005 (USA only)
BCL-D10
BCL-BT10
LS2423002 (French for Canada)
iii
Notice - Disclaimer of Warranties
(USA and Canada)
BROTHER'S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER'S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER'S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
IN NO EVENT WILL BROTHER'S LICENSOR(S) BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER'S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN ANY EVENT BROTHER'S LICENSOR'S LIABILITY TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.

Compilation and Publication Notice

Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without notice.
Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.
iv
Brother® One Year Limited Warranty and Replacement Service
(USA only)
Who is covered:
This limited warranty (“warranty”) is given
only to the original end-use/retail purchaser (referred to in this warranty as “Original Purchaser”) of the accompanying product, consumables and accessories (collectively referred to in this warranty as “this Product”).
If you purchased a product from someone
other than an authorized Brother reseller in the United States or if the product was used (including but not limited to floor models or refurbished product), prior to your purchase you are not the Original Purchaser and the product that you purchased is not covered by this warranty.
What is covered:
This Product includes a Machine and
Consumable and Accessory Items. Consumable and Accessory Items include but are not limited to print heads, toner, drums, ink cartridges, print cartridges, refill ribbons, therma PLUS paper, thermal paper, and the cordless handset battery.
Except as otherwise provided herein,
Brother warrants that the Machine and the accompanying Consumable and Accessory Items will be free from defects in materials and workmanship, when used under normal conditions.
This warranty applies only to products
purchased and used in the United States. For products purchased in, but used outside, the United States, this warranty covers only warranty service within the United States (and does not include shipping outside the United States).
What is the length of the Warranty Periods:
Machines: one year from the original
purchase date.
Accompanying Consumable and
Accessory Items: 90 days from the original purchase date or the rated life of consumable, whichever comes first.
What is NOT covered:
This warranty does not cover: 1 Physical damage to this Product; 2 Damage caused by improper installation,
improper or abnormal use, misuse, neglect or accident (including but not limited to transporting this Product without the proper preparation and/or packaging);
3 Damage caused by another device or
software used with this Product (including but not limited to damage resulting from
use of non Brother Consumable and Accessory Items);
4 Consumable and Accessory Items that
expired in accordance with a rated life; and,
5 Problems arising from other than defects in
materials or workmanship.
6 Normal Periodic Maintenance Items, such
as Paper Feeding Kit, Fuser and Laser Units.
This limited warranty is VOID if this Product has been altered or modified in any way (including but not limited to attempted warranty repair without authorization from Brother and/or alteration/removal of the serial number).
What to do if you think your Product is eligible for warranty service:
Report your issue to either our Customer Service Hotline at 1-800-284-4329 MFC and DCP and 1-800-276-7746 Printers, or to a Brother Authorized Service Center within the applicable warranty period. Supply Brother or the Brother Authorized Service Center with a copy of your dated bill of sale showing that this Product was purchased within the U.S. For the name of local Brother Authorized Service Center(s), call 1-800-521-2846.
What Brother will ask you to do:
After contacting Brother or a Brother Authorized Service Center, you may be required to deliver (by hand if you prefer) or send the Product properly packaged, freight prepaid, to the Authorized Service Center together with a photocopy of your bill of sale.
You are responsible for the cost of shipping, packing product, and insurance (if you desire). You are also responsible for loss or damage to this Product in shipping.
What Brother will do:
If the problem reported concerning your Machine and/or accompanying Consumable and Accessory Items is covered by this warranty and to Brother or an Authorized Service Center within the applicable warranty period, Brother or its Authorized Service Center will repair or replace the Machine and/or accompanying Consumable and Accessory Items at no charge to you for parts or labor. The decision as to whether to repair or replace the Machine and/or accompanying Consumable and Accessory Items is made by Brother in its sole
if you first reported the problem
®
-brand parts and
for Fax,
for
v
Brother® One Year Limited Warranty and Replacement Service
(USA only)
discretion. Brother reserves the right to supply a refurbished or remanufactured replacement Machine and/or accompanying Consumable and Accessory Items and use refurbished parts provided such replacement products conform to the manufacturer's specifications for new product/parts. The repaired or replacement Machine and/or accompanying Consumable and Accessory Items will be returned to you freight prepaid or made available for you to pick up at a conveniently located Authorized Service Center.
If the Machine and/or accompanying Consumable and Accessory Items are not covered by this warranty (either stage), you will be charged for shipping the Machine and/or accompanying Consumable and Accessory Items back to you and charged for any service and/or replacement parts/products at Brother's then current published rates.
The foregoing are your sole (i.e., only) and exclusive remedies under this warranty.
What happens when Brother elects to replace your Machine:
When a replacement Machine is authorized by Brother, and you have delivered the Machine to an Authorized Service Center, the Authorized Service Center will provide you with a replacement Machine after receiving one from Brother. If you are dealing directly with Brother, Brother will send to you a replacement Machine with the understanding that you will, after receipt of the replacement Machine, supply the required proof of purchase information, together with the Machine that Brother agreed to replace. You are then expected to pack the Machine that Brother agreed to replace in the package from the replacement Machine and return it to Brother using the pre-paid freight bill supplied by Brother in accordance with the instructions provided by Brother. Since you will be in possession of two machines, Brother will require that you provide a valid major credit card number. Brother will issue a hold against the credit card account number that you provide until Brother receives your original Product and determines that your original Product is entitled to warranty coverage. Your credit card will be charged up to the cost of a new Product only if: (i) you do not return your original Product to Brother within five (5) business days; (ii) the problems with your original Product are not covered by the limited warranty; (iii) the proper packaging instructions are not followed and has caused damage to the product; or (iv) the warranty period on your original Product has expired or
has not been sufficiently validated with a copy of the proof of purchase (bill of sale). The replacement Machine you receive (even if refurbished or remanufactured) will be covered by the balance of the limited warranty period remaining on the original Product, plus an additional thirty (30) days. You will keep the replacement Machine that is sent to you and your original Machine shall become the property of Brother. Retain your original
Accessory Items and a copy of the return freight bill, signed by the courier.
Limitations:
Brother is not responsible for damage to or loss of any equipment, media, programs or data related to the use of this Product. Except for that repair or replacement as described above, Brother shall not be liable for any direct, indirect, incidental or consequential damages or specific relief. Because some states do not allow the exclusion or limitation of consequential or incidental damages, the above limitation may not apply to you.
THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER WARRANTIES, WRITTEN OR ORAL, WHETHER EXPRESSED BY AFFIRMATION, PROMISE, DESCRIPTION, DRAWING, MODEL OR SAMPLE. ANY AND ALL WARRANTIES OTHER THAN THIS ONE, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED.
This Limited Warranty is the only warranty
that Brother is giving for this Product. It is
the final expression and the exclusive and only statement of Brother's obligations to
you. It replaces all other agreements and understandings that you may have with Brother or its representatives.
This warranty gives you certain rights and
you may also have other rights that may vary from state to state.
This Limited Warranty (and Brother's
obligation to you) may not be changed in any way unless you and Brother sign the same piece of paper in which we (1) refer to this Product and your bill of sale date, (2) describe the change to this warranty and (3) agree to make that change.
Important:
We recommend that you keep all original packing materials, in the event that you ship this Product.
© 2003, 2006 Brother International Corporation
vi
BROTHER MULTIFUNCTION CENTER MACHINE
LIMITED WARRANTY
(Canada only)
Pursuant to the limited warranty of 1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service Centres, will repair or replace (at Brother’s sole discretion) this MFC machine free of charge if defective in material or workmanship. This warranty applies only to products purchased and used in Canada.
This limited Warranty does not include cleaning, consumables (including, without limitation, ink cartridges, print cartridges, toner cartridges, drum units, OPC belts, fixing units, print heads, paper feed rollers, transfer rolls, cleaning rollers, waste toner packs, oil bottles) or damage caused by accident, neglect, misuse or improper installation or operation, any damage caused from service, maintenance, modifications, or tampering by anyone other than a Brother Authorized Service Representative, or if shipped out of the country.
The use of supplies or consumable items that are non-Brother products may void your warranty. This limited warranty ceases when this machine is rented, sold, or otherwise disposed of. Operation of the MFC machine in excess of the specifications or with the Serial Number or Rating Label removed shall be deemed abuse and all repairs thereafter shall be the sole liability of the end-user/purchaser.
In order to obtain warranty service, the MFC machine must be delivered or shipped freight prepaid by the end-user/purchaser to a “Brother” Authorized Service Centre, together with your Canadian Proof of Purchase in the form of a Sales Receipt.
When shipping or transporting your MFC machine, please refer to your Operation Manual for the proper packaging procedures. Improper packaging may cause severe damage to the machine during shipping and will void the warranty.
For Laser units: Failure to remove the Toner Cartridge (and Toner Drum Unit, waste toner packs or oil bottles on applicable models) during shipping or transport will cause severe damage to the Laser MFC machine and will void the Warranty.
For inkjet units: (When shipping your Inkjet MFC machine remove the ink cartridges and replace them with the original protective parts. If original protective parts are not available, leave ink cartridges installed. Please avoid shipping the unit without original protective parts or ink cartridges.) Damage to your print head resulting from packing the Inkjet MFC machine without the ink cartridges or the protective parts will void your warranty.
BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING, WITHOUT LIMITATIONS, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY WAIVED.
No oral or written information, advice or representation provided by Brother, its Authorized Service Centres, Distributors, Dealers, Agents or employees, shall create another warranty or modify this warranty. The warranty states Brother's entire liability and your exclusive remedy against Brother for any failure of the MFC machine to operate properly.
Neither Brother nor anyone else involved in the development, production, or delivery of this MFC machine shall be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, arising from the use of or inability to use the product, even if advised by the end user/purchaser of the possibility of such damages. Since some Provinces do not allow the above limitation of liability, such limitation, may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have other rights which vary from Province to Province.
Warranty Service is available at Brother Authorized Service Centres throughout Canada. For Technical Assistance or for the name and location of your nearest Authorized Service Centre call 1-877-Brother.
Internet support: support@brother.ca or browse Brother's Web Site www.brother.ca.
vii

Table of Contents

Section I General
1 General Information 2
Using the documentation .......................................................................................2
Symbols and conventions used in the documentation ....................................2
Accessing the Software User’s Guide and Network User’s Guide ........................2
Viewing Documentation...................................................................................2
Accessing Brother Support (For Windows
Control panel overview ..........................................................................................6
LCD display screen .........................................................................................9
Basic Operations .............................................................................................9
2 Loading documents and paper 10
Loading documents .............................................................................................10
Using ADF .....................................................................................................10
Using the scanner glass ................................................................................11
Scannable area .............................................................................................11
Acceptable paper and other media......................................................................12
Recommended media ...................................................................................12
Handling and using media .............................................................................12
Choosing the right media...............................................................................13
Loading paper and other media...........................................................................15
Loading envelopes and post cards ................................................................17
Loading photo paper......................................................................................18
Removing small printouts from the machine .................................................19
Printable area ................................................................................................20
®
) .........................................................5
3 General setup 21
On/Off key............................................................................................................21
Turning the machine off.................................................................................21
Turning the machine on.................................................................................21
On/Off setting ......................................................................................................21
Mode Timer..........................................................................................................23
Paper settings......................................................................................................23
Paper Type ....................................................................................................23
Paper Size .....................................................................................................24
Volume Settings...................................................................................................24
Ring Volume ..................................................................................................24
Beeper Volume..............................................................................................25
Speaker Volume ............................................................................................25
Handset Volume (MFC-685CW only) ............................................................26
Choosing the Handset Volume (For Volume Amplify) (MFC-685CW only) ...26
Setting Volume Amplify (MFC-685CW only) ................................................27
Automatic Daylight Savings Time........................................................................27
viii
LCD display .........................................................................................................28
LCD Contrast.................................................................................................28
Setting the backlight brightness.....................................................................28
Setting the Dim Timer for the backlight ........................................................28
Setting the Off Timer .....................................................................................29
Setting the Wallpaper ....................................................................................29
4 Security features 30
Memory Security..................................................................................................30
Setting and changing the memory security password...................................30
Turning the memory security on/off...............................................................31
Section II Fax
5 Sending a fax 34
Entering Fax mode ..............................................................................................34
Faxing from the ADF ....................................................................................34
Faxing from the scanner glass ......................................................................35
Faxing A4 size documents from the scanner glass .......................................35
Color fax transmission...................................................................................35
Canceling a fax in progress...........................................................................35
Broadcasting (Black & White only) ......................................................................36
Canceling a Broadcast in progress................................................................36
Additional sending operations..............................................................................37
Sending faxes using multiple settings ...........................................................37
Contrast.........................................................................................................37
Changing fax resolution.................................................................................38
Dual access (Black & White only)..................................................................38
Real time transmission ..................................................................................38
Overseas Mode .............................................................................................39
Delayed Faxing (Black & White only)............................................................39
Delayed Batch Transmission (Black & White only) .......................................39
Checking and canceling waiting jobs.............................................................39
Setting your changes as the new default.......................................................40
Restoring all settings to the factory settings..................................................40
Sending a fax manually .................................................................................40
Sending a fax at the end of a conversation ...................................................40
Out of Memory message ...............................................................................41
6 Receiving a Fax 42
Receive modes ....................................................................................................42
Choosing the Receive Mode .........................................................................42
Using receive modes ...........................................................................................43
Fax only.........................................................................................................43
Fax/Tel...........................................................................................................43
Manual...........................................................................................................43
Message Center (MC) ...................................................................................43
ix
Receive mode settings ........................................................................................44
Ring Delay.....................................................................................................44
F/T Ring Time (Fax/Tel mode only)...............................................................44
Easy Receive.................................................................................................45
Additional receiving operations............................................................................46
Printing a reduced incoming fax ....................................................................46
Receiving a fax at the end of a conversation (MFC-685CW only).................46
Printing a fax from the memory .....................................................................46
7 Telephone Services and External devices 47
Voice operations ..................................................................................................47
Making a telephone call.................................................................................47
Answering calls with the Speaker Phone .....................................................47
Hold ...............................................................................................................48
Tone or Pulse (Canada only).........................................................................48
Fax/Tel mode when the power key is on .......................................................48
Fax/Tel mode when the power key is off .......................................................49
Telephone services..............................................................................................49
Voice Mail ......................................................................................................49
Distinctive Ring..............................................................................................50
Caller ID.........................................................................................................53
Connecting an external TAD (telephone answering device)................................55
Connections...................................................................................................56
Recording outgoing message (OGM) on an external TAD ............................56
Special line considerations............................................................................57
Multi-line connections (PBX) .........................................................................58
External and extension telephones......................................................................58
Connecting an external or extension telephone ............................................58
Using external and extension telephones......................................................58
Using a non-Brother cordless external telephone (MFC-685CW only)..........59
Using remote codes.......................................................................................59
8 Dialing and storing numbers 60
How to Dial ..........................................................................................................60
Manual dialing ...............................................................................................60
Speed Dialing ................................................................................................60
Search ...........................................................................................................60
Fax Redial .....................................................................................................61
Outgoing Call.................................................................................................61
Caller ID history .............................................................................................61
Storing numbers ..................................................................................................62
Storing a pause .............................................................................................62
Storing Speed Dial numbers..........................................................................62
Changing Speed Dial names or numbers......................................................64
Setting up groups for broadcasting................................................................65
Dialing Access codes and credit card numbers.............................................67
x
9 Message Center 68
Message Center mode ........................................................................................68
Setting up the Message Center.....................................................................68
Outgoing message (OGM) ............................................................................68
Fax/Tel OGM (Announcement) .....................................................................69
Activating Message Center mode..................................................................69
Managing your messages....................................................................................70
Message indicator .........................................................................................70
Playing voice messages................................................................................70
Erasing incoming messages..........................................................................70
Additional Message Center operations................................................................71
Setting maximum time for incoming messages.............................................71
Setting toll saver............................................................................................71
ICM Recording Monitor..................................................................................72
Recording a conversation (MFC-685CW only)..............................................72
10 Advanced fax operations (Black & White only) 73
Fax Forwarding....................................................................................................73
Paging .................................................................................................................74
Fax Storage.........................................................................................................75
Fax Preview.........................................................................................................75
How to preview a received fax.......................................................................75
How to preview an outgoing fax ....................................................................77
PC Fax Receive...................................................................................................77
Changing the destination PC.........................................................................78
Turning off Advanced Fax Operations.................................................................79
Changing Advanced Fax Operations...................................................................79
Remote Retrieval.................................................................................................80
Setting a Remote Access Code.....................................................................80
Using your Remote Access Code..................................................................80
Remote Fax commands ................................................................................81
Retrieving fax messages ...............................................................................82
Changing your Fax Forwarding number........................................................82
11 Printing Reports 83
Fax reports...........................................................................................................83
Transmission Verification Report...................................................................83
Fax Journal (activity report) ...........................................................................83
Reports................................................................................................................84
How to print a report......................................................................................84
12 Polling 85
Polling overview...................................................................................................85
Polling receive .....................................................................................................85
Setup to receive polling .................................................................................85
Sequential polling (Black & White only).........................................................85
Polled transmit (Black & White only)....................................................................86
Set up for polled transmit...............................................................................86
xi
Section III Copy
13 Making copies 88
How to copy .........................................................................................................88
Entering Copy mode......................................................................................88
Making a single copy.....................................................................................88
Making multiple copies ..................................................................................88
Stop copying..................................................................................................88
Copy settings.......................................................................................................89
Changing copy quality ...................................................................................89
Enlarging or reducing the image copied ........................................................89
Making N in 1 copies or a poster (page layout) ............................................90
Sorting copies using the ADF........................................................................91
Adjusting Brightness, Contrast and Color......................................................91
Paper Options................................................................................................92
Setting your changes as the new default.......................................................93
Restoring all settings to the factory settings ..................................................93
‘Out of Memory’ message....................................................................................93
Section IV Walk-up Photo Printing
14 PhotoCapture Center®: Printing photos from a memory card
or USB Flash memory drive 96
PhotoCapture Center® Operations ......................................................................96
Printing from a memory card or USB Flash memory drive without a PC.......96
Scanning to a memory cards or USB Flash memory drive without a PC ......96
Using PhotoCapture Center
Using a memory card or USB Flash memory drive .......................................96
Memory cards or a USB Flash memory drive folder structure.......................97
Getting started .....................................................................................................98
Entering PhotoCapture mode........................................................................99
Print Images.........................................................................................................99
View Photo(s) ................................................................................................99
Print Index (Thumbnails) .............................................................................100
Print Photos .................................................................................................100
Photo Effects ...............................................................................................101
Search by Date............................................................................................103
Print All Photos............................................................................................104
Slide show ...................................................................................................104
Trimming......................................................................................................105
DPOF printing..............................................................................................105
PhotoCapture Center
Print Quality .................................................................................................107
Paper options ..............................................................................................107
Adjusting Brightness, Contrast and Color....................................................108
Cropping ......................................................................................................109
Borderless printing.......................................................................................109
Setting your changes as the new default.....................................................109
Restoring all settings to the factory settings ................................................109
®
print settings .................................................................106
®
from your computer ........................................96
xii
Scan to a memory card or USB Flash memory drive ........................................110
Entering Scan mode....................................................................................110
How to scan to a memory card or USB Flash memory drive.......................110
Understanding the Error Messages...................................................................111
15 Printing photos from a camera 112
Printing photos directly from a PictBridge camera.............................................112
PictBridge requirements ..............................................................................112
Setting your digital camera..........................................................................112
Printing Images............................................................................................113
DPOF printing..............................................................................................113
Printing photos directly from a digital camera (without PictBridge)....................114
Printing Images............................................................................................114
Understanding the Error Messages...................................................................115
Section V Software
16 Software and Network features 118
Section VI Appendixes
A Safety and Legal 120
Choosing a location...........................................................................................120
To use the machine safely.................................................................................121
Important safety instructions........................................................................125
Standard telephone and FCC Notices (These notices are in effect on
models sold and used in the United States only.) ...................................126
Federal Communications Commission (FCC) Declaration of Conformity
(USA only)...............................................................................................128
Industry Canada Compliance Statement (Canada only) .............................129
LAN connection ...........................................................................................129
Legal limitations for copying ..............................................................................130
Trademarks........................................................................................................131
B Troubleshooting and Routine Maintenance 132
Troubleshooting ................................................................................................ 132
If you are having difficulty with your machine..............................................132
Error messages .................................................................................................138
Error animation ............................................................................................141
Transferring your faxes or Fax Journal report .............................................141
Document jam ............................................................................................143
Printer jam or paper jam ..............................................................................143
Dial Tone ....................................................................................................145
Telephone line interference .........................................................................146
xiii
Routine maintenance.........................................................................................146
Replacing the ink cartridges ........................................................................146
Cleaning the outside of the machine ...........................................................148
Cleaning the scanner...................................................................................149
Cleaning the machine printer platen............................................................150
Cleaning the paper pick-up roller.................................................................150
Cleaning the print head ...............................................................................151
Checking the print quality ............................................................................151
Checking the print alignment.......................................................................152
Checking the ink volume .............................................................................153
Uninstalling and installing the handset and handset cradle
(MFC-685CW only)..................................................................................153
Machine Information ..........................................................................................155
Checking the serial number.........................................................................155
Packing and shipping the machine ....................................................................155
C Menu and Features 158
On-screen programming ....................................................................................158
Menu table...................................................................................................158
Memory storage...........................................................................................158
Mode and menu keys ........................................................................................158
Menu table...................................................................................................159
Entering Text ...............................................................................................174
D Specifications 175
General..............................................................................................................175
Print media.........................................................................................................177
Fax.....................................................................................................................178
Message Center ................................................................................................180
Digital Cordless Handset (MFC-885CW only) ...................................................181
Cordless handset (BCL-D10) ......................................................................181
Battery .........................................................................................................182
Copy ..................................................................................................................183
PhotoCapture Center
PictBridge ..........................................................................................................185
Scanner .............................................................................................................186
Printer ................................................................................................................187
Interfaces ...........................................................................................................188
Computer requirements.....................................................................................189
Consumable items .............................................................................................190
Network (LAN)...................................................................................................191
®
.......................................................................................184
E Glossary 192
FIndex 196
xiv
Section I
General I
General Information 2 Loading documents and paper 10 General setup 21 Security features 30
1

General Information 1

Using the documentation
Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine.
Symbols and conventions used in the documentation 1
The following symbols and conventions are used throughout the documentation.
Bold Bold typeface identifies specific
keys on the machine’s control panel.
Italics Italicized typeface emphasizes
an important point or refers you to a related topic.
Courier New
Text in the Courier New font identifies messages on the LCD of the machine.
Warnings tell you what to do to prevent possible personal injury.
Electrical Hazard icons alert you to possible electrical shock.
Cautions specify procedures you must follow or avoid to prevent possible damage to the machine or other objects.
Notes tell you how you should respond to a situation that may arise or give tips about how the operation works with other features.
Improper Setup icons alert you to devices and operations that are not compatible with the machine.
Accessing the
1
Software User’s Guide and Network User’s Guide
This User’s Guide does not contain all the information about the machine such as how to use the advanced features of the Printer, Scanner, PC Fax and Network. When you are ready to learn detailed information about these operations, read the Software User’s Guide and Network User’s Guide that are on the CD-ROM.
Viewing Documentation 1
Viewing Documentation (For Windows
To view the documentation, from the Start menu, point to Brother, MFC-XXXX (where XXXX is your model name) from the programs group, and then choose User’s Guides in HTML format.
If you have not installed the software, you can find the documentation by following the instructions below:
a Turn on your PC. Insert the Brother
CD-ROM into your CD-ROM drive.
b If the model name screen appears, click
your model name.
®
) 1
1
2
General Information
c If the language screen appears, click
your language. The CD-ROM main menu will appear.
Note
If this window does not appear, use Windows
program from the root directory of the Brother CD-ROM.
®
Explorer to run the start.exe
d Click Documentation. e Click the documentation you want to
read.
HTML documents: Software
User’s Guide and Network User’s Guide in HTML format.
This format is recommended for viewing on your computer.
How to find Scanning instructions 1
There are several ways you can scan documents. You can find the instructions as follows:
Software User’s Guide
Scanning (For Windows
Professional/Windows
®
2000
®
XP and
Windows Vista™)
ControlCenter3 (For Windows
Professional/Windows
®
XP and
®
2000
Windows Vista™)
Network Scanning
Scansoft™ PaperPort™ 11SE with OCR How-to-Guides
The complete ScanSoft™ PaperPort™
11SE with OCR How-to-Guides can be viewed from the Help selection in the ScanSoft™ PaperPort™ 11SE with OCR application.
How to find Network setup instructions 1
Your machine can be connected to a wireless or wired network. You can find basic setup instructions in the Quick Setup Guide. For more information, or if your access point supports SecureEasySetup™ or AOSS™, please see the Network User’s Guide.
1
PDF documents: User’s Guide for
stand-alone operations, Software
User’s Guide and Network User’s Guide in PDF format.
This format is recommended for printing the manuals. Click to go to the Brother Solutions Center, where you can view or download the PDF documents. (Internet access and PDF Reader software are required.)
3
Chapter 1
Viewing Documentation
®
(For Macintosh
a Turn on your Macintosh
Brother CD-ROM into your CD-ROM drive. The following window will appear.
) 1
®
. Insert the
b Double-click the Documentation icon. c Double-click your language folder. d Double-click the top page file to view the
Software User's Guide and Network User's Guide in HTML format.
e Click the documentation you want to
read:
Software User’s Guide
How to find Scanning instructions 1
There are several ways you can scan documents. You can find the instructions as follows:
Software User’s Guide
Scanning (For Mac OS
greater)
ControlCenter2 (For Mac OS
greater)
Network Scanning (For Mac OS
10.2.4 or greater)
Presto!
The complete Presto!
®
PageManager® User’s Guide
User’s Guide can be viewed from the Help selection in the Presto!
application.
®
X 10.2.4 or
®
X 10.2.4 or
®
X
®
PageManager®
®
PageManager®
How to find Network setup instructions 1
Your machine can be connected to a wireless or wired network. You can find basic setup instructions in the Quick Setup Guide. For more information, or if your access point supports SecureEasySetup™ or AOSS™, please see the Network User’s Guide.
Network User’s Guide
4
Accessing Brother
General Information
Support
®
(For Windows
You can find all the contacts you will need, such as Web support (Brother Solutions Center), Customer Service and Brother Authorized Service Centers on and on the Brother CD-ROM.
Click Brother Support on the main menu.
The following screen will appear:
To access our web site (www.brother.com), click
Brother Home Page
Brother numbers on page i
) 1
.
1
To view all Brother Numbers, including
Customer Service numbers for the USA and Canada, click Support Information.
To access the USA Brother online
shopping mall (www.brothermall.com additional product and services information, click Brother Mall.com.
To access Canada’s Brother online
shopping mall (www.brother.ca additional product and services information, click Shop Online (Canada).
For the latest news and product support
information (http://solutions.brother.com click Brother Solutions Center.
To visit our web site for original/genuine
Brother Supplies (http://www.brother.com/original/ Supplies Information.
To return to the main page, click Back or
If you have finished, click Exit.
) for
) for
),
), click
5
Chapter 1
Control panel overview 1
MFC-685CW 1
11 7
12
MFC-885CW 1
11 7
10
1
10
98
2
98
12
1 2
Note
Most of the illustrations in this User’s Guide show the MFC-685CW.
1 Dial Pad
Use these keys to dial telephone and fax numbers and as a keyboard for entering information into the machine.
(Canada only) The # key lets you temporarily switch the dialing mode during a telephone call from Pulse to Tone.
2 Fax and telephone keys
Redial/Pause
Redials the last 30 numbers called. It also inserts a pause when programming quick dial numbers.
6
Hold (MFC-685CW)
Lets you place telephone calls on hold.
Hold/Intercom (MFC-885CW)
Lets you place telephone calls on hold. Also, press this key to speak on the
intercom or to transfer an incoming call to the cordless handset.
Speaker Phone
Turns the speaker phone on or off.
General Information
7
345
7
6
6
1
3 Mode keys:
Fax
Lets you access Fax mode.
Scan
Lets you access Scan mode.
Copy
Lets you access Copy mode.
PhotoCapture
Lets you access PhotoCapture Center mode.
4 Menu keys:
Volume keys
d c
In Fax mode, you can press these keys to adjust the ring volume.
345
a Speed Dial
Lets you look up and dial numbers that are stored in the memory.
d or c
Press to scroll backward or forward to a menu selection.
Also, press to choose options.
a or b
Press to scroll through the menus and
®
options.
Menu
Access the main menu.
OK
Choose a setting.
Clear/Back
Press to cancel the current setting.
7
Chapter 1
5 Start keys:
Color Start
Lets you start sending faxes or making copies in full color. Also lets you start a scanning operation (in color or black & white, depending on the scanning setting in the ControlCenter software).
Black Start
Lets you start sending faxes or making copies in black & white. Also lets you start a scanning operation (in color or black & white depending on the scanning setting in the ControlCenter software).
6 Stop/Exit
Stops an operation or exits from a menu.
7 LCD (liquid crystal display)
Displays messages on the screen to help you set up and use your machine.
Also, you can adjust the angle of the LCD display by lifting it.
8Ink
Lets you clean the print head, check the print quality, and check the available ink volume.
9FaxPreview
Lets you preview incoming and outgoing faxes on the LCD.
10 Microphone
Picks up your voice when you speak to another party using Speaker Phone.
11 On/Off
You can turn the machine on or off.
12 Message Center keys:
Message Center
Turns the Message Center on or off. Will also flash if you have new messages.
Play/Record (MFC-685CW)
Plays voice messages stored in the memory. Will also let you record telephone calls.
Play (MFC-885CW)
Plays voice messages stored in memory.
Erase
Deletes voice messages.
8
General Information
General Setup
Paper Size
Mode TT
imer
Paper TT
ype
2Mins Plain Paper
olume
Auto Daylight
Letter
f
General Setup
Mode TT
imer
Paper TT
ype
30Secs Plain Paper
olume
Auto Daylight
Letter
f
Paper Size
General Setup
Mode TT
imer
Paper TT
ype
30Secs Plain Paper
olume
Auto Daylight
Letter
f
Paper Size
LCD display screen 1
The LCD shows the current machine status when the machine is idle.
1234
Mem.Mem.
FaxFax
12:4512:45
5 6
1 Wireless Status
A four level indicator shows the current wireless signal strength if you are using a wireless connection.
0Max
2 Memory Status
Lets you see the available memory in the machine.
3 Ink indicator
Lets you see the available ink volume.
4 Current Receive Mode
Lets you see the current receive mode.
Fax (Fax only)F/T (Fax/Tel)MC (Msg Ctr) Mnl (Manual)
5 Voice message in the machine’s memory.
Shows how many received voice messages are in the memory.
6 Faxes in memory
Shows how many received faxes are in the memory.
Basic Operations 1
The following steps show how to change a setting in the machine. In this example the Mode Timer setting is changed from 2 minutes to 30 seconds.
a Press Menu. b Press a or b to choose
General Setup.
General Setup
Fax LAN Print Reports Machine Info. Initial Setup
Menu
Select & Press
OK
c Press OK. d Press a or b to choose Mode Timer.
General Setup
Mode
imer
Paper
ype
Paper Size
VVolume Auto Daylight
Menu
2Mins
Plain Paper Letter
OfOff
Select & Press
OK
e Press d or c to choose 30Secs.
General Setup
Mode
imer
Paper
ype
Paper Size
VVolume Auto Daylight
Menu
30Secs
Plain Paper Letter
OfOff
Select & Press
OK
f Press OK.
You can see the current setting on the LCD:
General Setup
Mode
imer
Paper
ype
Paper Size
VVolume Auto Daylight
Menu
30Secs
Plain Paper Letter
OfOff
Select & Press
OK
1
g Press Stop/Exit.
9
2

Loading documents and paper 2

Loading documents 2
You can send a fax, make copies, and scan from the ADF (automatic document feeder) and from the scanner glass.
Using ADF 2
The ADF can hold up to 10 pages and feeds each sheet individually. Use standard 20 lb
(80 g/m before putting them in the ADF.
Recommended environment 2
Document Sizes Supported 2
2
) paper and always fan the pages
Temperature: 68 to 86° F (20 to 30° C) Humidity: 50% to 70% Paper:
Length: 5.8 to 14 in.
Width: 5.8 to 8.5 in.
Weight:
20 lb LTR (80 g/m
(148 to 355.6 mm)
(148 to 215.9 mm)
17to24lb (64to90g/m
2
A4)
2
)
How to load documents 2
DO NOT pull on the document while it is feeding.
DO NOT use paper that is curled, wrinkled, folded, ripped, stapled, paper clipped, pasted or taped.
DO NOT use cardboard, newspaper or fabric.
Make sure documents written with ink are
CAUTION
completely dry.
a Fan the pages well. Make sure you put
the documents face down, top edge first in the ADF until the display shows
ADF Ready.
b Adjust the paper guides to fit the width of
your documents.
c Unfold the ADF Document Output
Support Flap (1).
10
1
DO NOT leave thick documents on the scanner glass. If you do this, the ADF may jam.
CAUTION
Loading documents and paper
Using the scanner glass 2
You can use the scanner glass to fax, copy or scan pages of a book or one page at a time.
Document Sizes Supported 2
Length: Up to 11.7 in. (297 mm) Width: Up to 8.5 in. (215.9 mm) Weight: Up to 4.4 lb (2 kg)
How to load documents 2
Note
To use the scanner glass, the ADF must be empty.
a Lift the document cover. b Using the document guidelines on the
left, center the document face down on the scanner glass.
c Close the document cover.
If you are scanning a book or thick document, DO NOT slam the cover down or press on it.
Scannable area 2
The scannable area depends on the settings in the application you are using. The figures below show the areas you cannot scan on paper.
CAUTION
3
1
4
2
2
Usage Document
Size
Fax Letter 0.12 in.
A4 0.12 in.
Copy Letter 0.12 in.
A4 0.12 in.
Scan Letter 0.12 in.
A4 0.12 in.
Top (1) Bottom (2)
(3 mm)
(3 mm)
(3 mm)
(3 mm)
(3 mm)
(3 mm)
Left (3) Right (4)
0.16 in. (4 mm)
0.04 in. (1 mm)
0.12 in. (3 mm)
0.12 in. (3 mm)
0.12 in. (3 mm)
0in. (0 mm)
11
Chapter 2
Acceptable paper and other media
The print quality can be affected by the type of paper you are using in the machine.
To get the best print quality for the settings you have chosen, always set the Paper Type to match the type of paper you load.
You can use plain paper, inkjet paper (coated paper), glossy paper, transparencies and envelopes.
We recommend testing various paper types before buying large quantities.
For best results, use Brother paper.
When you print on inkjet paper (coated
paper), transparencies and photo paper, be sure to choose the proper media in the ‘Basic’ tab of the printer driver or in the Paper Type setting of the menu. (See Paper Type on page 23)
When you print on Brother photo paper,
load the instruction sheet included with the photo paper in the paper tray first, and then put the photo paper on top of the instruction sheet.
When you use transparencies or photo
paper, remove each sheet at once to prevent smudging or paper jams.
Avoid touching the printed surface of the
paper immediately after printing; the surface may not be completely dry and may stain your fingers.
Recommended media 2
Handling and using media 2
2
Store paper in its original packaging, and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.
The coated side of photo paper is shiny.
Avoid touching the shiny (coated) side. Load photo paper with the shiny side facing down.
Avoid touching either side of transparencies because they absorb water and perspiration easily, and this may cause decreased output quality. Transparencies designed for laser printers/copiers may stain your next document. Use only transparencies recommended for inkjet printing.
Improper Setup
DO NOT use the following kinds of paper:
• Damaged, curled, wrinkled, or irregularly shaped paper
1
1
1 0.08 in. (2 mm) or longer
• Extremely shiny or highly textured paper
• Paper already printed on by a printer
• Paper that cannot be arranged uniformly when stacked
To get the best print quality, we suggest using Brother paper. (See table below.)
We recommend using ‘3M Transparency Film’ when you print on transparencies.
Brother paper
Paper Type Item
Letter Plain BP60PL (USA only) Letter Glossy Photo BP61GLL Letter Inkjet (Matte) BP60ML (USA only) 4 × 6 in. Glossy Photo BP61GLP
12
• Paper made with a short grain
Paper capacity of the output paper tray 2
Up to 50 sheets of 20 lb Letter or 80 g/m2 A4 paper.
Transparencies or photo paper must be
picked up from the output paper tray one page at a time to avoid smudging.
Loading documents and paper
Choosing the right media 2
Paper type and size for each operation 2
Paper Type Paper Size Usage
Fax Copy Photo
Capture
Cut Sheet Letter 8 1/2 × 11 in. (216 × 279 mm) Yes Yes Yes Yes
A4 8.3 × 11.7 in. (210 × 297 mm) Yes Yes Yes Yes Legal 8 1/2 × 14 in. (216 × 356 mm) Yes Yes Yes Executive 7 1/4 × 10 1/2 in. (184 × 267 mm) – Yes JIS B5 7.2 × 10.1 in. (182 × 257 mm) Yes A5 5.8 × 8.3 in. (148 × 210 mm) Yes Yes A6 4.1 × 5.8 in. (105 × 148 mm) Yes
Cards Photo 4 × 6 in. (10 × 15 cm) Yes Yes Yes
Photo L 3 1/2 × 5 in. (89 × 127 mm) Yes Photo 2L 5 × 7 in. (13 × 18 cm) Yes Yes Index Card 5 × 8 in. (127 × 203 mm) Yes Post Card 13.9 × 5.8 in. (100 × 148 mm) Yes
Post Card 2 (Double)
Envelopes C5
Envelope DL
Envelope COM-10 4 1/8 × 9 1/2 in. (105 × 241 mm) – Yes Monarch 3 7/8 × 7 1/2 in. (98 × 191 mm) Yes JE4
Envelope
Transparencies
Letter 8 1/2 × 11 in. (216 × 279 mm) Yes Yes A4 8.3 × 11.7 in. (210 × 297 mm) Yes Yes
5.8 × 7.9 in. (148 × 200 mm) Yes
6.4 × 9 in. (162 × 229 mm) Yes
4.3 × 8.7 in. (110 × 220 mm) Yes
4.1 × 9.3 in. (105 × 235 mm) Yes
Printer
2
13
Chapter 2
Paper weight, thickness and capacity 2
Paper Type Weight Thickness No. of
sheets
Cut Sheet
Cards Photo 4"×6"
Envelopes
Transparencies
1
2
Plain Paper
Inkjet Paper
Glossy Paper
17 to 32 lb (64 to 120 g/m
17 to 53 lb (64 to 200 g/m
Up to 58 lb (Up to 220 g/m
Up to 58 lb (Up to 220 g/m
Index Card
Post Card
Up to 32 lb (Up to 120 g/m
Up to 53 lb (Up to 200 g/m
20 to 25 lb (75 to 95 g/m
–– 10
Up to 50 sheets for Legal size paper 20 lb (80 g/m2). Up to 100 sheets of Letter/A4 20 lb (80 g/m
For Photo 4"×6" and Photo L 3.5"×5" paper, use the photo bypass tray (in USA) or the photo paper tray (in Canada). (See Loading photo paper on page 18.)
2
) paper.
2
0.003 to 0.006 in. (0.08 to 0.15 mm)
)
2
0.003 to 0.01 in. (0.08 to 0.25 mm) 20
)
2
Up to 0.01 in. (Up to 0.25 mm)
)
2
Up to 0.01 in. (Up to 0.25 mm)
)
2
Up to 0.006 in. (Up to 0.15 mm) 30
)
2
Up to 0.01 in. (Up to 0.23 mm) 30
)
2
Up to 0.02 in. (Up to 0.52 mm) 10
)
100
20
20
1
2
2
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