Brother MFC8710DW User Manual

Basic User’s Guide

MFC-8510DN MFC-8710DW MFC-8810DW MFC-8910DW

Not all models are available in all countries.

Version A

USA/CAN

If you need to call Customer Service

Please complete the following information for future reference:

Model Number:

MFC-8510DN / MFC-8710DW / MFC-8810DW / MFC-8910DW

(Circle your model number)

Serial Number: Date of Purchase: Place of Purchase:

The serial number is on the back of the unit. Retain this User’s Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service.

http://www.brother.com/registration/

By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother:

 may serve as confirmation of the purchase date of your product

should you lose your receipt;

 may support an insurance claim by you in the event of product loss

covered by insurance; and,

 will help us notify you of enhancements to your product and special

offers.

The most convenient and efficient way to register your new product is online at http://www.brother.com/registration/

Brother numbers

Important

Note

For technical help, you must call the country where you bought the machine. Calls must be made from within that country.

Register your product

By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother:

 may serve as confirmation of the purchase date of your product should you lose your receipt;  may support an insurance claim by you in the event of product loss covered by insurance; and,  will help us notify you of enhancements to your product and special offers.

Please complete and fax the Brother Warranty Registration and Test Sheet or, for your convenience and most efficient way to register your new product, register on-line at

http://www.brother.com/registration/

FAQs (frequently asked questions)

The Brother Solutions Center is our one-stop resource for all your Fax Machine/Multi-Function Center needs. You can download the latest software and utilities and read FAQs and troubleshooting tips to learn how to get the most from your Brother product.

http://solutions.brother.com/

For Customer Service

In USA: 1-877-BROTHER (1-877-276-8437)

In Canada: 1-877-BROTHER

Service Center Locator (USA only)

For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437) or visit us on-line at http://www.brother-usa.com/service/

Service Center Locations (Canada only)

For the location of a Brother authorized service center, call 1-877-BROTHER.

You can check here for Brother driver updates. To keep your machine’s performance up to date, check here for the latest firmware upgrade.

1-901-379-1215 (fax)

(514) 685-4898 (fax)

Ordering accessories and supplies

Note

For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (You can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.)

In Canada, only Visa and MasterCard are accepted.

In USA: 1-877-552-MALL (1-877-552-6255)

1-800-947-1445 (fax)

http://www.brothermall.com/

In Canada: 1-877-BROTHER

http://www.brother.ca/

Description Item

Toner Cartridge <Black>

TN-720 (Approx. 3,000 pages)

TN-750 (Approx. 8,000 pages)

Drum Unit

DR-720 (Approx. 30,000 pages) Telephone Line Cord LG3077001 Basic User's Guide LX9912001 (English for USA and Canada)

LX9496002 (French for Canada) Quick Setup Guide (MFC-8510DN)

LX9501001 (English for USA and Canada)

(MFC-8710DW, MFC-8810DW and MFC-8910DW)

LX9911001 (English for USA and Canada)

(MFC-8510DN)

LX9501002 (French for Canada)

(MFC-8710DW and MFC-8910DW)

LX9708002 (French for Canada) Paper Tray 2

LT-5400

(MFC-8710DW, MFC-8810DW and MFC-8910DW option)

123

124

Letter or A4 size single-sided pages.

Approx. cartridge yield is declared in accordance with ISO/IEC 19752.

Standard toner cartridge

High yield toner cartridge

1 page per job.

Drum life is approximate and may vary by type of use.

Notice - Disclaimer of Warranties

(USA and Canada)

BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER’S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN ANY EVENT BROTHER’S LICENSOR’S LIABILITY TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.

Compilation and Publication Notice

Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications.

The contents of this manual and the specifications of this product are subject to change without notice.

Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.

iii

User's Guides and where do I find them?

Which Guide? What's in it? Where is it?

Product Safety Guide

Quick Setup Guide Follow the instructions for setting up your

Basic User's Guide Learn the basic Fax, Copy, Scan and Direct

Advanced User's Guide

Software User's Guide

Network User's Guide

Read this Guide first. Please read the Safety Instructions before you set up your machine. See this Guide for trademarks and legal limitations.

machine and installing the drivers and software for the operating system and connection type you are using.

Print operations and how to replace consumables. See troubleshooting tips.

Learn more advanced operations: Fax, Copy, security features, printing reports and performing routine maintenance.

Follow these instructions for Printing, Scanning, Network Scanning, Remote Setup, PC-Fax, and using the Brother ControlCenter utility.

This Guide provides useful information about wired and wireless network settings and security settings using the Brother machine. You can also find supported protocol information for your machine and detailed troubleshooting tips.

Printed / In the Box

PDF file / Installer CD-ROM / In the Box

Wi-Fi Direct™ Guide

(MFC-8710DW, MFC-8810DW and MFC-8910DW)

Google Cloud Print Guide

Mobile Print/Scan Guide for Brother iPrint&Scan

This Guide provides details on how to configure and use your Brother machine for wireless printing directly from a mobile device supporting the Wi-Fi Direct™ standard.

This Guide provides details on how to configure your Brother machine to a Google account and use Google Cloud Print services for printing over the Internet from devices using Gmail™ for mobile, GOOGLE DOCS™ for mobile and applications for the Chrome OS.

This Guide provides useful information about printing JPEG and PDF

your mobile device and scanning from your Brother machine to your mobile device when connected on a Wi-Fi network.

files from

PDF file / Brother Solutions

Center

PDF file / Brother Solutions

Center

PDF file / Brother Solutions

Center

Which Guide? What's in it? Where is it?

AirPrint Guide This Guide provides information for using

AirPrint to print from Mac OS X 10.7.x and your iPhone, iPod touch, iPad, or other iOS device to your Brother machine without installing a printer driver.

PDF printing is not supported on Windows® Phone.

Visit us at http://solutions.brother.com/.

PDF file / Brother Solutions

Center

(Basic User’s Guide)

1 General information 1

Using the documentation .......................................................................................1

Symbols and conventions used in the documentation ....................................1

Accessing the Advanced User’s Guide, Software User’s Guide and

Network User’s Guide.........................................................................................2

Viewing Documentation...................................................................................2

How to access Guides for Advanced Features......................................................4

Accessing Brother Support (Windows

Accessing Brother Support (Macintosh) ................................................................5

Control panel overview ..........................................................................................6

Data LED indications .......................................................................................8

2 Loading paper 9

Loading paper and print media ..............................................................................9

Loading paper in the standard paper tray and the optional lower tray ............9

Loading paper in the multi-purpose tray (MP tray) ........................................11

Unscannable and unprintable areas ..............................................................15

Paper settings......................................................................................................16

Paper Type ....................................................................................................16

Paper Size .....................................................................................................16

Tray Use in COPY mode...............................................................................17

Tray Use in FAX mode ..................................................................................18

Tray Use in print mode ..................................................................................18

Acceptable paper and other print media..............................................................19

Recommended paper and print media ..........................................................19

Type and size of paper ..................................................................................19

Handling and using special paper .................................................................21

)................................................................4

3 Loading documents 24

How to load documents .......................................................................................24

Using the automatic document feeder (ADF) ................................................24

Using the scanner glass ................................................................................25

4 Sending a fax 26

How to send a fax................................................................................................26

Faxing A4, Legal or Folio size documents from the scanner glass ...............28

Canceling a fax in process ............................................................................28

Transmission Verification Report...................................................................28

5 Receiving a fax 30

Receive modes ....................................................................................................30

Choose the correct Receive Mode ................................................................30

Using receive modes ...........................................................................................32

Fax Only ........................................................................................................32

Fax/Tel...........................................................................................................32

Manual...........................................................................................................32

External TAD .................................................................................................32

Receive Mode settings ........................................................................................33

Ring Delay.....................................................................................................33

F/T Ring Time (Fax/Tel mode only)...............................................................33

Easy Receive.................................................................................................34

6Using PC-FAX 35

How to use PC-FAX.............................................................................................35

PC-FAX Receive (For Windows

PC-FAX Send................................................................................................36

only) .........................................................35

7 Telephone services and external devices 37

Telephone line services.......................................................................................37

Voice Mail......................................................................................................37

Distinctive Ring..............................................................................................38

Connecting an external TAD (telephone answering device)................................40

Connections...................................................................................................41

Recording an outgoing message (OGM).......................................................41

Multi-line connections (PBX) .........................................................................41

External and extension telephones......................................................................42

Connecting an external or extension telephone ............................................42

Using external and extension telephones .....................................................42

Using a non-Brother cordless external handset ............................................43

Using Remote Codes ....................................................................................43

8 Dialing and storing numbers 44

How to dial...........................................................................................................44

Manual dialing ...............................................................................................44

One Touch dialing .........................................................................................44

Speed dialing.................................................................................................44

Search ...........................................................................................................45

LDAP search (MFC-8810DW and MFC-8910DW) ........................................45

Fax redial.......................................................................................................45

Storing numbers ..................................................................................................46

One Touch and Speed Dial Storage Options ................................................47

Storing a pause .............................................................................................48

Storing One Touch Dial numbers ..................................................................48

Storing Speed Dial numbers..........................................................................50

Changing or Deleting One Touch and Speed Dial numbers .........................53

vii

9 Making copies 54

How to copy .........................................................................................................54

Stop copying..................................................................................................54

Copy settings.................................................................................................54

10 Printing data from a USB Flash memory drive or digital camera

supporting mass storage 55

Creating a PRN file for direct printing ..................................................................55

Printing data directly from the USB Flash memory drive or digital camera

supporting mass storage ..................................................................................56

11 How to print from a computer 59

Printing a document.............................................................................................59

12 How to scan to a computer 60

Scanning a document as a PDF file using ControlCenter4 (Windows®) ............. 60

Changing the SCAN key settings ........................................................................63

Before scanning.............................................................................................63

SCAN key settings.........................................................................................63

Scanning using the SCAN key ......................................................................65

A Routine maintenance 66

Replacing the consumable items.........................................................................66

Replacing the toner cartridge ........................................................................68

Cleaning the corona wire...............................................................................74

Replacing the drum unit.................................................................................76

viii

B Troubleshooting 81

Identifying your problem ......................................................................................81

Error and maintenance messages.......................................................................83

Transferring your faxes or Fax Journal report ...............................................90

Document Jams...................................................................................................91

Document is jammed in the top of the ADF unit............................................91

Document is jammed under the document cover ..........................................91

Removing small documents jammed in the ADF...........................................92

Document is jammed at the output tray.........................................................92

Paper Jams..........................................................................................................93

Paper is jammed in the MP tray ....................................................................93

Paper is jammed in paper tray 1 or tray 2 .....................................................94

Paper is jammed at the back of the machine ................................................95

Paper is jammed inside the machine.............................................................98

Paper is jammed in the duplex tray .............................................................102

If you are having difficulty with your machine....................................................104

Setting Dial Tone detection .........................................................................114

Telephone line interference / VoIP ..............................................................114

Improving the print quality..................................................................................115

Machine Information..........................................................................................123

Checking the Serial Number........................................................................123

Reset functions............................................................................................123

How to reset the machine............................................................................124

C Menu and features 125

On-screen programming....................................................................................125

How to access the menu mode ...................................................................125

Menu table.........................................................................................................126

Entering text ......................................................................................................170

D Specifications 172

General..............................................................................................................172

Document Size ..................................................................................................174

Print media.........................................................................................................175

Fax.....................................................................................................................176

Copy ..................................................................................................................177

Scanner .............................................................................................................178

Printer................................................................................................................179

Interfaces...........................................................................................................180

Direct Print feature.............................................................................................181

Computer requirements ....................................................................................182

Consumable items.............................................................................................184

Network (LAN) ...................................................................................................185

E Index 186

Table of Contents

(Advanced User's Guide)

You can view the Advanced User's Guide on the Installer CD-ROM. The Advanced User's Guide explains the following features and operations.

1 General Setup

IMPORTANT NOTE

Memory storage

Volume settings

Automatic Daylight Saving Time

Ecology features

Quiet mode feature

LCD Contrast

Dial Prefix

Mode Timer

2 Security features

Secure Function Lock 2.0

Setting Lock

Restricting dialing

3 Sending a fax

Additional sending options

6 Printing reports

Fax reports

Reports

7 Making copies

Copy settings

Duplex (2-sided) copying

A Routine maintenance

Cleaning and checking the machine

Replacing periodic maintenance parts

Packing and shipping the machine

BOptions

Options

Optional paper tray (LT-5400)

Memory board

Additional sending operations

Polling overview

4 Receiving a fax

Remote Fax Options

Additional receiving operations

Polling overview

5 Dialing and storing numbers

Telephone line services

Additional dialing operations

Additional ways to store numbers

C Glossary

DIndex

Note

WARNING

Important

General information 1

Using the documentation

Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine.

Symbols and conventions used in the documentation 1

The following symbols and conventions are used throughout the documentation.

WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries.

Important indicates a potentially hazardous situation which, if not avoided, may result in damage to property or loss of product functionality.

Bold Bold style identifies keys on the

Italics Italicized style emphasizes an

Courier New

Follow all warnings and instructions marked on the product.

Most of the illustrations in this User's Guide show the MFC-8910DW.

machine's control panel or on the computer screen.

important point or refers you to a related topic.

Courier New font identifies the messages shown on the LCD of the machine.

Prohibition icons indicate actions that must not be performed.

Electrical Hazard icons alert you to a possible electrical shock.

Hot Surface icons warn you not to touch machine parts that are hot.

Fire hazard icons alert you to the possibility of fire.

Notes tell you how you should respond to a situation that may arise or give tips about how the current operation works with other features.

Chapter 1

Note

Accessing the Advanced User’s Guide, Software User’s Guide and Network User’s Guide

This Basic User's Guide does not contain all the information about the machine such as how to use the advanced features for Fax, Copy, Printer, Scanner, PC-Fax and Network. When you are ready to learn detailed information about these operations, read the Advanced User's Guide,

Software User’s Guide and Network User’s Guide that are on the

Installer CD-ROM.

Viewing Documentation 1

Viewing Documentation (Windows®) 1

c If the language screen appears, click

your language. The CD-ROM Top Menu will appear.

d Click Documentation. e Click PDF documents. If the country

screen appears, choose your country. After the list of User’s Guides appears, choose the Guide you want to read.

Viewing Documentation (Macintosh) 1

To view the documentation, from the Start menu, select Brother, MFC-XXXX (where XXXX is your model name) from the programs group, and then choose User’s Guides.

If you have not installed the software, you can find the documentation on the Installer CD-ROM by following the instructions below:

a Turn on your computer. Insert the

Installer CD-ROM into your CD-ROM drive.

If the Brother screen does not appear automatically, go to My Computer (Computer), double-click the CD-ROM icon, and then double-click start.exe.

b If the model name screen appears, click

your model name.

a Turn on your Macintosh. Insert the

Installer CD-ROM into your CD-ROM drive. The following window will appear.

b Double-click the Documentation icon. c If the model name screen appears,

choose your model name and click Next.

d If the language screen appears, double-

click your language folder.

General information

Note

e Double-click top.pdf. If the country

screen appears, choose your country.

f After the list of User’s Guides appears,

choose the Guide you want to read.

How to find Scanning instructions 1

There are several ways you can scan documents. You can find the instructions as follows:

Software User's Guide

 Scanning

 ControlCenter

 Network Scanning

Nuance™ PaperPort™ 12SE How-toGuides

(Windows

 The complete Nuance™ PaperPort™

12SE How-to- Guides can be viewed from the Help selection in the Nuance™ PaperPort™ 12SE application.

users)

How to find Network setup instructions

Your machine can be connected to a wireless or wired network.

Basic setup instructions uu Quick Setup Guide

(MFC-8710DW, MFC-8810DW and MFC-8910DW) If your wireless access point or router supports Wi-Fi Protected Setup or AOSS™ uu Quick Setup Guide.

More information about network setup uu Network User's Guide

Presto! PageManager User’s Guide

(Macintosh users)

Presto! PageManager is available as a download from http://nj.newsoft.com.tw/download/brother/ PM9SEInstaller_BR_multilang.dmg

 The complete Presto! PageManager

User’s Guide can be viewed from the Help selection in the Presto! PageManager application.

Chapter 1

How to access Guides for Advanced Features1

You can view and download these Guides from the Brother Solutions Center at:

http://solutions.brother.com/ Click Manuals on your model's page to

download the documentation.

Wi-Fi Direct™ Guide 1

(MFC-8710DW, MFC-8810DW and MFC-8910DW)

This Guide provides details on how to configure and use your Brother machine for wireless printing directly from a mobile device supporting the Wi-Fi Direct™ standard.

Google Cloud Print Guide 1

Mobile Print/Scan Guide for Brother iPrint&Scan 1

This Guide provides useful information about

printing JPEG and PDF mobile device and scanning from your Brother machine to your mobile device when connected on a Wi-Fi network.

PDF printing is not supported on Windows® Phone.

files from your

Accessing Brother Support (Windows®) 1

You can find all the contacts you will need, such as Web support (Brother Solutions Center), Customer Service and Brother Authorized Service Centers in Brother numbers uu page i and the Installer CD-ROM.

 Click Brother Support on the main menu.

The following screen will appear:

 To access our Web site

(http://www.brother.com/ Home Page.

 To view all Brother Numbers, including

Customer Service numbers for the USA and Canada, click Support Information.

 To access the USA Brother online

shopping mall (http://www.brothermall.com/ additional product and service information, click Brother Mall.com.

 To access Canada’s Brother online

shopping mall (http://www.brother.ca/ additional product and services information, click Shop Online (Canada).

) click Brother

) for

AirPrint Guide 1

This Guide provides information for using AirPrint to print from Mac OS X 10.7.x and your iPhone, iPod touch, iPad, or other iOS device to your Brother machine without installing a printer driver.

 For the latest news and product support

information (http://solutions.brother.com/ Brother Solutions Center.

 To visit our web site for original/genuine

Brother supplies (http://www.brother.com/original/ Supplies Information.

), click

General information

 To access the Brother CreativeCenter

(http://www.brother.com/creativecenter/ for FREE photo projects and printable downloads, click

Brother CreativeCenter. To return to the main page, click Back. Or, if you have finished, click Exit.

)

Accessing Brother Support (Macintosh) 1

You can find all the contacts you will need, such as Web support (Brother Solutions Center) on the Installer CD-ROM.

 Double-click the Brother Support icon.

The following screen will appear:

 To download and install Presto!

PageManager, click Presto! PageManager.

 To register your machine from the Brother

Product Registration Page (http://www.brother.com/registration/ click On-Line Registration.

 For the latest news and product support

information (http://solutions.brother.com/ Brother Solutions Center.

 To visit our Web site for original/genuine

Brother Supplies (http://www.brother.com/original/ Supplies Information.

), click

Chapter 1

234

13 1112

01/01/2012 03:00PM

Fax Res:Standard

Press b or Dial

Control panel overview 1

MFC-8510DN, MFC-8710DW, MFC-8810DW and MFC-8910DW have the same keys. The illustration is based on the MFC-8910DW.

1 One Touch keys

These 8 keys give you instant access to 16 previously stored numbers.

Shift

Lets you access One Touch numbers 9 to 16 when held down.

2 FAX keys:

Hook

Press before dialing if you want to make sure a fax machine will answer, and then press Start. Also, press this key after you pick up the handset of an external telephone during the F/T ring (pseudo/double-rings).

Redial/Pause

Redials the last number called. It also inserts a pause when programming quick dial numbers or when dialing a number manually.

3 Error LED

Blinks in orange when the LCD displays an error or an important status message.

4 Duplex

You can choose Duplex to copy or print on both sides of the paper.

(MFC-8810DW and MFC-8910DW) Also, this key enables automatic 2-sided (Duplex) fax sending when the machine is in FAX mode.

5LCD

Displays messages to help you set up and use your machine.

(MFC-8710DW, MFC-8810DW and MFC-8910DW) In FAX mode and SCAN mode a four level indicator shows the current wireless signal strength if you are using a wireless connection or Wi-Fi Direct™.

0Max

56 78

01/01/2012 03:00PM

Fax Res:Standard

Press b or Dial

General information

6 Menu Keys:

Clear

Deletes entered data or lets you cancel the

current setting.

Lets you access the Menu to program your

settings in the machine.

Lets you store your settings in the machine.

Volume keys:

d or c

Press to scroll backwards or forwards through

menu selections. Press to change the volume

when in fax or standby mode.

a or b

Press to scroll through the menus and options.

Address Book

Lets you look up and dial stored numbers.

7Dialpad

Use these keys to dial telephone and fax

numbers and as a keyboard for entering

information into the machine.

8 Stop/Exit

Stops an operation or exits from a menu.

9Start

Lets you start sending faxes or making copies.

10 Mode keys:

FAX

Puts the machine in FAX mode.

SCAN

Puts the machine in SCAN mode.

COPY

Puts the machine in COPY mode.

11 Data LED

The LED will flash depending on the machine status.

12 Secure Print

You can print data saved in the memory when you enter your four-digit password. (See Software User's Guide.)

When using Secure Function Lock, you can switch restricted users by holding down Shift as you press Secure Print. (See Advanced User's Guide: Secure Function Lock 2.0.)

13 COPY keys:

Options

You can quickly and easily choose temporary settings for copying.

Enlarge/Reduce

Reduces or enlarges copies.

Chapter 1

Data LED indications 1

The Data LED (light emitting diode) will flash depending on the machine’s status.

LED Machine Status Description

Green

(blinking)

Green

Ready Mode The machine is ready to print, in Sleep mode, there is no print

data, or the power switch is off.

Receiving Data The machine is either receiving data from the computer,

processing data in memory, or printing data.

Data Remaining in

Print data remains in the machine's memory.

Memory

Loading paper 2

Loading paper and print media

The machine can feed paper from the

standard paper tray, optional lower tray multi-purpose tray.

When you put paper into the paper tray, note the following:

 If your application software supports

paper size selection on the print menu,

you can select it through the software. If

your application software does not

support it, you can set the paper size in

the printer driver or by using the control

panel buttons.

The optional lower tray is available for

MFC-8710DW, MFC-8810DW and MFC-8910DW.

Loading paper in the standard paper tray and the optional lower tray 2

You can load up to 250 sheets in the standard paper tray (Tray 1) and 500 sheets in the optional lower tray (Tray 2). Paper can be loaded up to the maximum paper mark ( ) on the right-hand side of the paper tray. (For recommended paper to use, see Acceptable paper and other print media uu page 19.)

Printing on plain paper, thin paper or recycled paper from Tray 1 and Tray 22

a Pull the paper tray completely out of the

machine.

b While pressing the green paper-guide

release lever (1), slide the paper guides to fit the paper you are loading in the tray. Make sure that the guides are firmly in the slots.

Chapter 2

Note

For Legal or Folio size paper, press the release button (1) in the bottom of the paper tray and then pull out the back of the paper tray. (Legal and Folio size paper are not available in some regions.)

c Fan the stack of paper well to avoid

paper jams and misfeeds.

d Put paper in the tray and make sure:

 The paper is below the maximum

paper mark ( ) (1). Overfilling the paper tray will cause

paper jams.

 The side to be printed on must be

face down.

 The paper guides touch the sides of

the paper so it will feed correctly.

e Put the paper tray firmly back in the

machine. Make sure that it is completely inserted into the machine.

Loading paper

f Lift up the support flap (1) to prevent

paper from sliding off the face-down output tray, or remove each page as soon as it comes out of the machine.

Loading paper in the multi-purpose tray (MP tray) 2

You can load up to 3 envelopes or special print media in the MP tray or up to 50 sheets of plain paper. Use this tray to print or copy on thick paper, bond paper, labels or envelopes. (For recommended paper to use, see Paper capacity of the paper trays uu page 20.)

Printing on plain paper, thin paper, recycled paper and bond paper from the MP tray

a Open the MP tray and lower it gently.

Chapter 2

b Pull out the MP tray support (1) and

unfold the flap (2).

c Put paper in the MP tray and make sure:

 The paper stays under the maximum

paper mark (1).

 The side to be printed on must be

face up with the leading edge (top of the paper) in first.

d Lift up the support flap to prevent paper

from sliding off the face-down output tray, or remove each page as soon as it comes out of the machine.

 The paper guides touch the sides of

the paper so it will feed correctly.

Loading paper

Printing on thick paper, labels and envelopes from the MP tray 2

Before loading, press the corners and sides of the envelopes to make them as flat as possible.

a Open the back cover (face-up output

tray).

b Open the MP tray and lower it gently.

c Pull out the MP tray support (1) and

unfold the flap (2).

Chapter 2

Note

d Put paper, labels or envelopes in the MP

tray. Make sure:

 The number of envelopes in the MP

tray does not exceed 3.

 The paper, labels or envelopes stay

under the maximum paper mark (1).

 The side to be printed on must be

face up.

e Send the print data to the machine.

• Remove each printed envelope immediately to prevent a paper jam.

• If your thick paper curls during printing, put only one sheet at a time in the MP tray and open the back cover (face-up output tray) to let the printed pages exit to the face-up output tray.

f Close the back cover (face-up output

tray).

Loading paper

Note

Unscannable and unprintable areas 2

The figures below show maximum unscannable and unprintable areas. These areas may vary depending on the paper size or settings in the application you are using.

When using BR-Script3 emulation, the edges of the paper that cannot be printed on are

0.16 in. (4.2 mm).

Usage Document

Fax (Sending) Letter 0.12 in. (3 mm) 0.16 in. (4 mm)

Copy

a single copy

or a 1 in 1 copy

Scan Letter 0.12 in. (3 mm) 0.12 in. (3 mm)

Size

Top (1)

Bottom (3)

Left (2)

Right (4)

A4 0.12 in. (3 mm) (ADF)

0.04 in. (1 mm) (Scanner Glass)

0.12 in. (3 mm)

Legal 0.12 in. (3 mm) 0.16 in. (4 mm)

Letter 0.16 in. (4 mm) 0.16 in. (4 mm)

A4 0.16 in. (4 mm) 0.12 in. (3 mm)

Legal 0.16 in. (4 mm) 0.16 in. (4 mm)

A4 0.12 in. (3 mm) 0.12 in. (3 mm)

Legal 0.12 in. (3 mm) 0.12 in. (3 mm)

Print Letter 0.16 in. (4.2 mm) 0.25 in. (6.35 mm)

A4 0.16 in. (4.2 mm) 0.24 in. (6.01 mm)

Legal 0.16 in. (4.2 mm) 0.25 in. (6.35 mm)

Chapter 2

Note

Paper settings 2

Paper Type 2

Set up the machine for the type of paper you are using. This will give you the best print quality.

a Do one of the following:

 To set the paper type for the

MP Tray press Menu, 1, 2, 1, 1.

 To set the paper type for Tray#1

press Menu, 1, 2, 1, 2.

 To set the paper type for Tray#2

press Menu, 1, 2, 1, 3 if you installed the optional lower tray.

21.Paper Type

1.MP Tray

a Plain b Thick

Select ab or OK

b Press a or b to choose Thin, Plain,

Thick, Thicker, Recycled Paper

or Label Press OK.

c Press Stop/Exit.

Tray#2 appears only if the optional lower tray is installed on the MFC-8710DW, MFC-8810DW or MFC-8910DW.

The Label type option appears only if you chose the MP tray in step a.

Paper Size 2

You can use four sizes of paper for printing faxes: Letter, A4, Legal or Folio.

You can use ten sizes of paper for copies: Letter, A4, Legal, Executive, A5, A5 L, A6, B5, B6 and Folio and four sizes for printing faxes: Letter, A4, Legal or Folio (8.5 in. × 13 in.).

When you change the size of paper in the tray, you will also need to change the setting for the paper size at the same time so your machine can fit the document or an incoming fax on the page.

a Do one of the following:

 To set the paper size for the

MP Tray press Menu, 1, 2, 2, 1.

 To set the paper size for Tray#1

press Menu, 1, 2, 2, 2.

 To set the paper size for Tray#2

press Menu, 1, 2, 2, 3 if you installed the optional lower tray.

22.Paper Size

1.MP Tray

a Letter b Legal Select ab or OK

b Press a or b to choose A4, Letter,

Legal, Executive, A5, A5 L, A6, B5, B6, Folio or Any

Press OK.

c Press Stop/Exit.

Tray#2 appears only if the optional lower tray is installed on the MFC-8710DW, MFC-8810DW or MFC-8910DW.

The Any size option appears only when you choose the MP tray.

Loading paper

Note

Tray Use in COPY mode 2

• If you choose Any for the MP Tray Paper Size, you must choose MP Only for the Tray Use setting. You cannot use the Any Paper Size selection for the MP tray when making N in 1 copies. You must choose one of the other available Paper Size selections for the MP tray.

• A5 L and A6 size are not available for Tray#2.

You can change the priority tray that the machine will use for printing copies.

When you choose Tray#1 Only, MP Only or Tray#2 Only

, the machine pulls the paper only from that tray. If the selected tray is out of paper, No Paper will appear on the LCD. Insert the paper in the empty tray.

To change the tray setting follow the instructions below:

a Press Menu, 1, 6, 1.

16.Tray Use

1.Copy

a MP>T1>T2 b T1>T2>MP Select ab or OK

b Press a or b to choose Tray#1 Only,

Tray#2 Only MP>T1>T2

, MP Only,

or T1>T21>MP.

Press OK.

c Press Stop/Exit.

Tray#2 Only and T2 appear only if the optional lower tray is installed on the MFC-8710DW, MFC-8810DW or MFC-8910DW.

• When loading the documents in the ADF and MP>T1>T2 or T1>T2>MP is selected, the machine looks for the tray with the most suitable paper and pulls paper from that tray. If no tray has suitable paper, the machine pulls paper from the higher priority tray.

• When using the scanner glass, your document is copied from the higher priority tray even if more suitable paper is in another paper tray.

Chapter 2

Note

Tray Use in FAX mode 2

You can change the default tray that the machine will use for printing received faxes.

When you choose Tray#1 Only, MP Only or Tray#2 Only

paper only from that tray. If the selected tray is out of paper, No Paper will appear on the LCD. Insert the paper in the empty tray.

When you choose T1>T2 pulls paper from Tray #1 until it is empty, then from Tray #2, and then from the MP tray.

When you choose MP>T1>T2 pulls paper from the MP tray until it is empty, then from Tray #1, and then from Tray #2.

• You can use four sizes of paper for printing faxes: Letter, A4, Legal or Folio. When a suitable size is not in any of the trays received faxes will be stored in the machine’s memory and Size mismatch will appear on the LCD. (For details, see Error and maintenance messages uu page 83.)

, the machine pulls the

>MP, the machine

, the machine

Tray Use in print mode 2

You can change the default tray the machine will use for printing from your computer and for Direct print.

a Press Menu, 1, 6, 3.

16.Tray Use

3.Print

a MP>T1>T2 b T1>T2>MP Select ab or OK

b Press a or b to choose Tray#1 Only,

Tray#2 Only MP>T1>T2

, MP Only,

or T1>T21>MP.

Press OK.

c Press Stop/Exit.

Tray#2 Only and T2 appear only if the optional lower tray is installed on the MFC-8710DW, MFC-8810DW or MFC-8910DW.

• If the tray is out of paper and received faxes are in the machine’s memory, No Paper will appear on the LCD. Insert paper in the empty tray.

a Press Menu, 1, 6, 2.

16.Tray Use

2.Fax

a MP>T1>T2 b T1>T2>MP

Select ab or OK

b Press a or b to choose Tray#1 Only,

Tray#2 Only MP>T1>T2

, MP Only,

or T1>T21>MP.

Press OK.

c Press Stop/Exit.

Tray#2 Only and T2 appear only if the optional lower tray is installed on the MFC-8710DW, MFC-8810DW or MFC-8910DW.

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