Blackberry UNITE 1.0.3 User Manual

Getting Started Guide

BlackBerry Unite!

1.0.3

Version: 1.0.3

SWD-546131-0918043053-001

Contents

About the BlackBerry Unite! software.................................................................................................................................................................................... 3

Installation and setup................................................................................................................................................................................................................ 5

System requirements: BlackBerry Unite! software.......................................................................................................................................................................... 5

Install the BlackBerry Unite! software............................................................................................................................................................................................... 6

Log in....................................................................................................................................................................................................................................................... 6

Remove the BlackBerry Unite! software............................................................................................................................................................................................ 6

User account management....................................................................................................................................................................................................... 7

Add a user............................................................................................................................................................................................................................................... 7

Add a user without an email address.................................................................................................................................................................................................. 7

Delete a user........................................................................................................................................................................................................................................... 7

Receive email from multiple email accounts..................................................................................................................................................................................... 8

Change email account settings........................................................................................................................................................................................................... 8

Manage the services available on a BlackBerry device................................................................................................................................................................... 8

About the browser................................................................................................................................................................................................................................. 9

Switch the browser that your device uses.......................................................................................................................................................................................... 9

Restrict calls to and from specific phone numbers.......................................................................................................................................................................... 9

Monitor phone usage............................................................................................................................................................................................................................ 10

Restrict access to web sites.................................................................................................................................................................................................................. 10

Monitor visits to web sites.................................................................................................................................................................................................................... 10

About notification profiles.................................................................................................................................................................................................................... 11

Delete all BlackBerry Unite! information from your device............................................................................................................................................................ 11

Device options............................................................................................................................................................................................................................. 13

Set owner information........................................................................................................................................................................................................................... 13

Set a device password........................................................................................................................................................................................................................... 13

Deactivate a device............................................................................................................................................................................................................................... 13

Reactivate a device................................................................................................................................................................................................................................ 14

Page a device.......................................................................................................................................................................................................................................... 14

Manage BlackBerry Unite! software features from your device....................................................................................................................................... 15

About managing BlackBerry Unite! software features from your device..................................................................................................................................... 15

Delete all data from a user's device using your device.................................................................................................................................................................... 15

Change a user's device password from your device......................................................................................................................................................................... 15

Page a user's device from your device................................................................................................................................................................................................ 15

Monitor a user's web usage from your device................................................................................................................................................................................... 16

Monitor a user's phone usage from your device............................................................................................................................................................................... 16

Update your email account password................................................................................................................................................................................................ 16

Calendar........................................................................................................................................................................................................................................ 17

Add a calendar entry............................................................................................................................................................................................................................. 17

Edit a calendar entry............................................................................................................................................................................................................................. 17

Delete a calendar entry........................................................................................................................................................................................................................ 17

Share a calendar entry with other BlackBerry Unite! users............................................................................................................................................................ 17

Contacts........................................................................................................................................................................................................................................ 19

Add a contact......................................................................................................................................................................................................................................... 19

Change a contact................................................................................................................................................................................................................................... 19

Delete a contact..................................................................................................................................................................................................................................... 19

Share contact information with other BlackBerry Unite! users..................................................................................................................................................... 19

Media............................................................................................................................................................................................................................................. 21

About transferring pictures, music, and other files.......................................................................................................................................................................... 21

Transfer files to your BlackBerry device from the BlackBerry Unite! software............................................................................................................................ 21

Transfer files to the BlackBerry Unite! software from your BlackBerry device............................................................................................................................ 21

Share a picture with other BlackBerry Unite! users......................................................................................................................................................................... 22

Add a file transfer folder....................................................................................................................................................................................................................... 22

Download files using the Download Manager.................................................................................................................................................................................. 22

Change file transfer settings............................................................................................................................................................................................................... 23

Turn off file transfers............................................................................................................................................................................................................................. 23

Glossary........................................................................................................................................................................................................................................ 25

Legal notice.................................................................................................................................................................................................................................. 27

Getting Started Guide

About the BlackBerry Unite! software

The BlackBerry® Unite!™ software is an application that families and other groups can use to control and monitor BlackBerry device usage, share a calendar, share contacts, and transfer files to their BlackBerry devices.

The BlackBerry Unite! software can support up to five users. Each user can:

• add up to ten email addresses from which they can receive email messages on a device

• transfer documents, music, and video files to and from their devices

• keep track of group events through a shared calendar that is synchronized to each device

• share pictures, contacts and private calendar entries with other users

The BlackBerry Unite! administrator, the main user for the software, can:

• add, update or delete other users

• monitor and restrict device activities such as SMS text messaging, MMS messaging, web browsing, phone usage, application downloads, and attachment viewing for all users

• manage other users’ devices remotely from their device, such as paging a user, or monitoring their phone and web usage

Keep the computer with the BlackBerry Unite! software turned on to use these features.

Updates to the BlackBerry Unite! software are released by automatic download to your computer and you are prompted before installation. Before installing an update, make sure that your computer is plugged into a power source.

Getting Started Guide

Installation and setup

Getting Started Guide

Installation and setup

System requirements: BlackBerry Unite! software

Item Requirement

computer

operating system

Internet browser Microsoft Internet Explorer® version 6.0 BlackBerry device BlackBerry® Device Software version 4.3 or later. BlackBerry

• Intel® Pentium® III processor (750 MHz or greater) (1 GHz 32bit (x86) or 64-bit (x64) processor Microsoft® Windows Vista™)

• minimum 512 MB of RAM available (1 GB for Microsoft® Windows Vista™)

• minimum 40 GB hard drive or more

• minimum 2 GB of disk space available

• an available USB port or serial port for your BlackBerry® device

Note: If your computer enters into power-saving mode (sleep), all of the BlackBerry® Unite!™ software functions are stalled until the computer is turned on again. You can configure your computer to avoid power-saving mode when not in use.

• Microsoft® Windows® XP with Service Pack 2 (64-bit versions are not supported)

• Microsoft® Windows Vista™ (64-bit versions are not supported)

Device Software versions 4.0 to 4.2.1 are supported with reduced functionality. You can use BlackBerry smartphones, including:

• BlackBerry® Bold™ smartphone

• BlackBerry® Curve™ 8300 smartphone

• BlackBerry® 8800 smartphone

• BlackBerry® Pearl™ 8100 smartphone

Internet access High-speed broadband connection. firewall or proxy If you install the BlackBerry Unite! software on a proxy server, the

proxy server must be transparent.

pop-up blockers Turn off any pop-up blocking software.

Getting Started Guide

Install the BlackBerry Unite! software

To download the BlackBerry® Unite!™ installation package, visit www.blackberry.com/go/blackberryunite.

1. Click on the link for your service provider to register to download the software.

2. After the download is complete, double-click the installation file and extract the files to the default directory folder.

3. Double-click the Setup application file.

4. Click Next.

5. In the Country/Region drop-down list, select your location.

6. To accept the terms of the license agreement, select I accept.

7. Click Next.

8. Perform one of the following actions:

• To accept the default installation folder, click Install.

• To select a new installation folder, click Browse. Navigate to a folder. Click Install.

9. If you do not want to start the BlackBerry Unite! software right away, clear the Launch the BlackBerry Unite! check box.

10. Click Finish.

When you start the BlackBerry Unite! software for the first time, you are prompted to register. Complete the fields and word verification. Click OK.

Note: You cannot access the BlackBerry Unite! software if you change your computer name after installation.

Log in

1. On the taskbar, click Start > Programs > BlackBerry Unite! > BlackBerry Unite! Web Admin.

2. Perform one of the following actions:

• To log in as an existing user, click your user name.

• To log in as a new user, click Add a New User and follow the instructions.

Remove the BlackBerry Unite! software

1. On the taskbar, click Start > Settings > Control Panel.

2. Double-click Add or Remove Programs.

3. Select BlackBerry® Unite!™.

4. Click Remove.

5. Click Yes.

6. Click Yes again to delete the databases.

Getting Started Guide

User account management

Add a user

You can add a maximum of five users to the BlackBerry® Unite!™ software. By default, the first user that you add becomes the BlackBerry Unite! software administrator and can manage more BlackBerry Unite! software features from their device than other users.

1. Connect the BlackBerry device to the computer using a USB cable. Do not disconnect the BlackBerry device until activation for the new user is complete.

2. In the BlackBerry Unite! software, click Add a New User.

3. In the Display Name field, type the user's name or nickname.

4. In the Email Address field, type the primary email address for the user.

5. In the Email Password field, type the email password for the user's email account. The password is required for each email account so the account can be verified and added to the BlackBerry Unite! software and be viewed on the user's BlackBerry device.

6. Click Add.

7. If prompted, complete the following information as available from your email service provider:

• In the Incoming Port drop-down list, choose POP or IMAP.

• In the Incoming Server Name field, type the port number used to transfer data from the mail server.

• In the SMTP Server Name, type the port number used to transfer data to the outgoing mail server.

8. Activate the BlackBerry Unite! user account.

9. After the activation has completed successfully, click Finish.

You can disconnect the BlackBerry device from the computer.

Add a user without an email address

You can add a user to the BlackBerry® Unite!™ software without including an email address. The user can access the shared contacts and shared calendar information.

1. Connect the BlackBerry device to the computer using a USB cable. Do not disconnect the BlackBerry device until activation for the new user is complete.

2. In the BlackBerry Unite! software, click Add a New User.

3. Type the user's name or nickname.

4. Click Add.

5. Activate the BlackBerry Unite! user account.

6. After the activation has completed successfully, click Finish.

Note: To add an email address at a later time, select the user and click Add Email Account.

You can disconnect the BlackBerry device from the computer.

Delete a user

User folders containing transferred files must be deleted from the computer manually.

1. In the BlackBerry® Unite!™ software, click Users.

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