BlackBerry REQ70UW User Manual

PORSCHE DESIGN Smartphone
P'9981
User Guide
Version: 7.0
To find the latest user guides, visit www.blackberry.com/docs/smartphones.
SWD-1735726-1101032005-001
Contents
Quick Help.......................................................................................................................................................................................................... 6
How to: Top 10................................................................................................................................................................................................... 21
Tips: Top 10........................................................................................................................................................................................................ 24
Personalize: Top 10............................................................................................................................................................................................ 35
Troubleshooting: Top 10.................................................................................................................................................................................... 38
Tips and shortcuts.............................................................................................................................................................................................. 43
Tips: Doing things quickly................................................................................................................................................................................... 43
Tips: Extending battery life................................................................................................................................................................................. 44
Tips: Finding apps............................................................................................................................................................................................... 45
Tips: Freeing space for your music, pictures, videos, and files........................................................................................................................... 46
Tips: Updating your software............................................................................................................................................................................. 47
Tips: Keeping your information safe.................................................................................................................................................................. 48
Tips: Managing indicators.................................................................................................................................................................................. 49
Phone shortcuts................................................................................................................................................................................................. 50
Message shortcuts.............................................................................................................................................................................................. 50
File and attachment shortcuts........................................................................................................................................................................... 51
Typing shortcuts................................................................................................................................................................................................. 53
Media shortcuts................................................................................................................................................................................................. 54
Browser shortcuts.............................................................................................................................................................................................. 55
Calendar shortcuts............................................................................................................................................................................................. 56
Search shortcuts................................................................................................................................................................................................. 56
Map shortcuts.................................................................................................................................................................................................... 57
Troubleshooting: Shortcuts................................................................................................................................................................................ 57
Phone................................................................................................................................................................................................................. 58
How to: Phone.................................................................................................................................................................................................... 58
Troubleshooting: Phone..................................................................................................................................................................................... 73
Voice commands................................................................................................................................................................................................ 76
How to: Voice commands................................................................................................................................................................................... 76
Troubleshooting: Voice commands.................................................................................................................................................................... 78
Messages............................................................................................................................................................................................................ 79
How to: Messages.............................................................................................................................................................................................. 79
Email................................................................................................................................................................................................................... 84
Text messages.................................................................................................................................................................................................... 102
PIN messages...................................................................................................................................................................................................... 111
Attachments....................................................................................................................................................................................................... 114
Security options for messages............................................................................................................................................................................ 117
Files and attachments........................................................................................................................................................................................ 132
How to: Files....................................................................................................................................................................................................... 132
Troubleshooting: Files........................................................................................................................................................................................ 138
Media................................................................................................................................................................................................................. 139
How to: Media.................................................................................................................................................................................................... 139
Music.................................................................................................................................................................................................................. 145
Videos................................................................................................................................................................................................................. 148
Video camera..................................................................................................................................................................................................... 150
Camera............................................................................................................................................................................................................... 153
Pictures............................................................................................................................................................................................................... 158
Voice notes......................................................................................................................................................................................................... 161
Ring tones, sounds, and alerts............................................................................................................................................................................ 164
How to: Ring tones, sounds, and alerts.............................................................................................................................................................. 164
Troubleshooting: Ring tones, sounds, and alerts............................................................................................................................................... 167
Browser.............................................................................................................................................................................................................. 168
How to: Browser................................................................................................................................................................................................. 168
Troubleshooting: Browser.................................................................................................................................................................................. 180
Calendar............................................................................................................................................................................................................. 181
How to: Calendar................................................................................................................................................................................................ 181
Troubleshooting: Calendar................................................................................................................................................................................. 189
Contacts.............................................................................................................................................................................................................. 191
How to: Contacts................................................................................................................................................................................................ 191
Troubleshooting: Contacts................................................................................................................................................................................. 198
Clock................................................................................................................................................................................................................... 199
How to: Clock..................................................................................................................................................................................................... 199
Troubleshooting: Clock....................................................................................................................................................................................... 202
Tasks and memos............................................................................................................................................................................................... 203
Create a task or memo....................................................................................................................................................................................... 203
Send a task or memo.......................................................................................................................................................................................... 203
Change or delete a task or memo...................................................................................................................................................................... 203
Change the status of a task................................................................................................................................................................................ 203
Hide completed tasks......................................................................................................................................................................................... 204
Show tasks in the calendar................................................................................................................................................................................. 204
Synchronizing tasks and memos......................................................................................................................................................................... 204
About categories................................................................................................................................................................................................ 206
Categorize a contact, task, or memo.................................................................................................................................................................. 206
Create a category for contacts, tasks, or memos............................................................................................................................................... 206
Turn off the prompt that appears before you delete items............................................................................................................................... 207
Typing................................................................................................................................................................................................................. 208
How to: Typing................................................................................................................................................................................................... 208
Troubleshooting: Typing..................................................................................................................................................................................... 213
Keyboard............................................................................................................................................................................................................ 215
How to: Keyboard............................................................................................................................................................................................... 215
Troubleshooting: Keyboard................................................................................................................................................................................ 216
Language............................................................................................................................................................................................................ 217
How to: Language............................................................................................................................................................................................... 217
Troubleshooting: Language................................................................................................................................................................................ 218
Screen display..................................................................................................................................................................................................... 219
How to: Screen display....................................................................................................................................................................................... 219
Troubleshooting: Screen display........................................................................................................................................................................ 222
GPS technology................................................................................................................................................................................................... 224
How to: GPS technology..................................................................................................................................................................................... 224
Troubleshooting: GPS technology...................................................................................................................................................................... 225
Compass............................................................................................................................................................................................................. 226
How to: Compass................................................................................................................................................................................................ 226
Troubleshooting: Compass................................................................................................................................................................................. 227
Maps................................................................................................................................................................................................................... 228
How to: Maps..................................................................................................................................................................................................... 228
Troubleshooting: Maps...................................................................................................................................................................................... 233
BlackBerry Device Software............................................................................................................................................................................... 239
How to: BlackBerry Device Software.................................................................................................................................................................. 239
Troubleshooting: BlackBerry Device Software................................................................................................................................................... 242
Manage Connections.......................................................................................................................................................................................... 243
Mobile network.................................................................................................................................................................................................. 243
Wi-Fi technology................................................................................................................................................................................................ 249
Bluetooth technology......................................................................................................................................................................................... 258
How to: Bluetooth technology........................................................................................................................................................................... 258
Troubleshooting: Bluetooth technology............................................................................................................................................................ 265
NFC technology.................................................................................................................................................................................................. 267
How to: NFC technology..................................................................................................................................................................................... 267
Troubleshooting: NFC technology...................................................................................................................................................................... 270
Smart accessories............................................................................................................................................................................................... 271
About the Smart Accessories application........................................................................................................................................................... 271
Set up a new dock.............................................................................................................................................................................................. 271
Change a dock profile......................................................................................................................................................................................... 271
Delete a saved dock profile................................................................................................................................................................................ 272
Power and battery.............................................................................................................................................................................................. 273
How to: Power and battery................................................................................................................................................................................ 273
Storage space and media cards.......................................................................................................................................................................... 275
How to: Storage space and media cards............................................................................................................................................................ 275
Tips: Storage space and media cards................................................................................................................................................................. 278
Troubleshooting: Storage space and media cards............................................................................................................................................. 279
Search................................................................................................................................................................................................................. 280
How to: Search................................................................................................................................................................................................... 280
Troubleshooting: Search.................................................................................................................................................................................... 284
SIM card.............................................................................................................................................................................................................. 285
How to: SIM card................................................................................................................................................................................................ 285
Security............................................................................................................................................................................................................... 288
How to: Security................................................................................................................................................................................................. 288
Troubleshooting: Security.................................................................................................................................................................................. 320
Service books and diagnostic reports................................................................................................................................................................. 322
Accept, delete, or restore a service book........................................................................................................................................................... 322
Run a diagnostic report...................................................................................................................................................................................... 322
View, submit, or delete a diagnostic report....................................................................................................................................................... 322
Set a default recipient for diagnostic reports..................................................................................................................................................... 323
I can't run or submit a diagnostic report............................................................................................................................................................ 323
Find your smartphone model number and version of the BlackBerry Device Software.................................................................................... 323
Synchronization.................................................................................................................................................................................................. 324
How to: Synchronization.................................................................................................................................................................................... 324
Troubleshooting: Synchronization..................................................................................................................................................................... 327
Accessibility options........................................................................................................................................................................................... 329
How to: Accessibility.......................................................................................................................................................................................... 329
Calculator........................................................................................................................................................................................................... 334
Use the calculator............................................................................................................................................................................................... 334
Convert a measurement..................................................................................................................................................................................... 334
Glossary.............................................................................................................................................................................................................. 335
Legal notice........................................................................................................................................................................................................ 336
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Quick Help

Getting started: Your smartphone

Find out about apps and indicators, and what the keys do on your BlackBerry® smartphone.
Your BlackBerry smartphone at a glance
New in BlackBerry 7
BlackBerry® 7 includes a number of exciting new features and services, as well as some enhancements to existing features.
BlackBerry ID
A BlackBerry® ID is an email and password that you create that gives you convenient access to BlackBerry products and services. After you create your BlackBerry ID, you can log in to any BlackBerry product that supports BlackBerry ID. For example, with BlackBerry ID you can manage apps that you downloaded from the BlackBerry App World™ storefront and keep apps you downloaded when you switch smartphones. For more information, see About the BlackBerry ID, 7.
Voice enabled search
Looking for something? You can now use your voice to search for help, contacts, documents, pictures, videos, and more on your BlackBerry smartphone and on the Internet. For more information, see Search for an item using voice enabled search,
280.
Home screen customization
Customize the home screen even more by hiding panels you don't use regularly, and hiding icons in specific panels or all panels. For more information, see Show or hide a home screen panel, 17 and Show, hide, or find an application icon, 18.
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Compass application
Easily determine your direction in relation to the Earth's magnetic poles or to true north. You can also use the compass with location-based applications (such as the Maps application) to find directions by using coordinates. For more information, see
Compass, 226.
NFC technology
NFC technology allows you to quickly exchange information between your smartphone and smart accessories, smart payment terminals, smart access points, and smart tags. When you tap the NFC smart tag reader of your smartphone against a smart tag, you can see information such as web addresses, coupons, graphics, media files, and event details. For more information, see NFC technology, 267.
Touch-free call answering
You don't need to use your hands to answer calls when you use a Bluetooth® enabled headset or a wired headset! Now you can set your smartphone to answer calls automatically after 5 seconds. For more information, see Change how you answer
calls with a headset, 71.
Bluetooth enhancements
You can now send multiple pictures at once using Bluetooth technology. For more information, see Send a file, 115.
Conveniently send and receive a contact card (also known as a vCard®) using Bluetooth technology, and save the received contact card into your smartphone's contact list. For more information, see Send and receive a contact card using Bluetooth
technology, 260.
Video enhancements
Record and play back video in HD (720 x 1280) format. For more information, see Change the video size and format, 151.
Picture enhancements
When you rotate pictures in JPEG and PNG formats, the pictures are saved automatically in the rotated view.
Sort pictures from either newest to oldest, or oldest to newest, to see a slide show in the order that pictures were taken.
You can now view pictures in a slide show using transitions such a sliding, zooming, and panning. For more information, see
Change your slide show options, 158.
About the BlackBerry ID
A BlackBerry® ID gives you convenient access to multiple BlackBerry products and services. After you create a BlackBerry ID, you can use a single email address and password to log in to any BlackBerry product that supports BlackBerry ID. With BlackBerry ID, you can manage apps that you downloaded from the BlackBerry App World™ storefront and keep apps you downloaded when you switch smartphones.
When you set up your BlackBerry smartphone, you might be required to create a BlackBerry ID. You can also create a BlackBerry ID from within an app that uses BlackBerry ID, or by visiting www.blackberry.com/blackberryid.
Some services and apps that support BlackBerry® ID require you to re-enter your login information after a certain amount of time has passed if you are not actively using the app. You might also be required to re-enter your BlackBerry ID login information if you change any of your BlackBerry ID information, if you delete all the data on your smartphone, or if you update your BlackBerry® Device Software on your smartphone.
Related information
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Create a BlackBerry ID, 234 Change your BlackBerry ID information, 234
Visit the Setup application
The Setup application helps you learn about navigation and typing, change options to personalize your BlackBerry® smartphone, and set up network connections, such as Bluetooth® connections. You can also set up email addresses and social networking accounts. The Setup application should appear automatically the first time that you turn on your smartphone.
1. If the Setup application does not appear automatically, on the Home screen or in a folder, click the Setup icon.
2. Click a section to change options or to complete a short series of prompts that help you set the options.
Important keys
Keys on the front of your BlackBerry smartphone
Trackpad
Menu
Escape
Send
End/Power
Slide your finger to move around the screen.
Press (click) to select an item.
Press and hold to open a pop-up menu.
Open a menu.
Select a highlighted menu item.
Press and hold to switch applications quickly.
Return to the previous screen.
Close the menu.
Make a call.
Answer a call.
End a call.
Return to the home screen.
Press and hold to turn on or turn off your BlackBerry® smartphone.
Keys on the top of your smartphone
Lock Lock or unlock the screen and keyboard.
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Keys on the right side of your smartphone
Volume/Mute
Convenience key
Keyboard
Shift Capitalize letters.
Alt Type the alternate character on a key.
Symbol Open the symbol list.
Press the top and bottom keys to change the volume.
Press and hold the top or bottom key to play the next or previous media file.
Before you take a picture or record a video, press the top or bottom key to zoom in or out.
Press the middle key to mute a call or mute the volume.
If supported, open the camera. To take a picture, press the convenience key again.
You can also customize this key.
Backspace/Delete Delete the previous character or a selected item.
Enter Select an item.
Speakerphone Turn on or turn off the speakerphone during a call.
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Flashing LED
The LED on the top of your BlackBerry® smartphone flashes different colors to indicate different statuses.
Flashing LED color Description
Green You're in a wireless coverage area. You can turn on or turn off
this notification.
Blue Your smartphone is connected to a Bluetooth® enabled
device. You can turn on or turn off this notification.
Red A new message has arrived and your selected profile is set to
notify you using the flashing LED. If you're using your smartphone with a smart card, your smartphone is accessing data on the smart card.
Amber The battery power level for your smartphone is low, or your
smartphone is turned off and is charging. You can't turn off the notification for the low battery power level. The notification for charging turns off when you turn on your smartphone. If your smartphone is turned off, the LED changes to a solid green color when the battery is fully charged.
Related information
Turn off Bluetooth connection notification, 263 Turn on flashing LED notification for wireless coverage, 221
Icons
Application icons
You can access your applications by clicking the icons on the home screen and in folders on the home screen. The initial view of the home screen displays icons for only some of the available applications. To view more application icons on the home screen, click All.
Depending on your BlackBerry® smartphone model, administrator, and wireless service provider, some applications might not be available. You might be able to download some applications from the BlackBerry App World™ storefront.
To see a full icon guide, go to www.blackberry.com/docs/smartphones. Click your smartphone model, then click the Icon Guide.
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Setup
Setup Enterprise Activation
Options
Power and lock
Password Lock Power Off
Messages
Messages Saved Messages
Added email address Added work email address
Text Messages
Activate a work email account using the BlackBerry® Enterprise Server.
Instant messaging
Instant Messaging folder
Some applications might appear in this folder including applications that you download.
Windows Live™ Messenger for BlackBerry® smartphones
Google Talk™ for BlackBerry® smartphones Yahoo!® Messenger for BlackBerry® smartphones
BBM™
AOL® Instant Messenger™ Service for BlackBerry® smartphones
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Applications
Browser Manage Connections
Maps Help
Password Keeper Voice Dialing
Applications folder
Some applications might appear in this folder, including applications that you download.
Media
Media folder Videos
Pictures Music
Ring Tones Voice Notes
Camera Video Camera
Voice Notes Recorder Podcasts
Personal organizer
Contacts
Tasks MemoPad
Clock Calculator
Files
Documents To Go®
Calendar
Files
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Social networking and mobile purchasing
BlackBerry App World™ Social Feeds
Facebook® for BlackBerry® smartphones Twitter® for BlackBerry® smartphones
BlackBerry Device Software update
A software update for the BlackBerry® Device Software is available.
A software update for the BlackBerry Device Software is ready to be installed.
Sounds and alerts
Normal profile Phone Calls Only profile
Loud profile Custom profile
Medium profile Silent profile
Vibrate Only profile All Alerts Off profile
Games
Games folder
Some applications might appear in this folder, including applications that you download.
Word Mole
A software update for the BlackBerry Device Software is being downloaded.
A software update for the BlackBerry Device Software is stopped.
BrickBreaker
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Home screen icons
These icons are status indicators that appear at the top of the home screen.
Depending on your BlackBerry® smartphone model and wireless service provider, some of these icons might not appear.
New item
To clear this icon, open each item that has this indicator.
Sending data New item in the Social Feeds application
Receiving data System is busy
New BBM™ item
To clear this icon, open each chat that has this icon.
Roaming Unread message count
Alarm is set Missed call count
Calendar reminder count Bluetooth® technology is turned on
Wi-Fi® technology is turned on NFC technology is turned on
Update is available in the BlackBerry App World™ storefront
New BBM Groups item
Message inbox icons
These icons indicate the type or status of each message in your inbox.
Depending on your BlackBerry® smartphone model and wireless service provider, some of these icons might not appear.
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Unread message New BBM™ item
Read message BBM chat is open
Draft message New BBM Groups item
Filed message New RSS item
Message with an attachment Message is being sent
Message is high priority Message has not been sent
Text message with an attachment Message has been sent
Text message Message has been delivered
Message has been read
To clear this indicator, open each chat that has this indicator.
Battery power level icons
These icons appear at the top of the Home screen and at the top of the screen in some applications.
Full battery
Low battery
Battery is charging
Typing icons
These icons appear in the upper-right corner of the screen when you type.
CAP lock (capital letter lock)
NUM lock (number lock) Current input language
Alt mode
Multi-tap mode
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Phone icons
These icons appear at the top of the home screen and in the Phone application.
Missed call Received call
Placed call Voice mail message
Calendar icons
These icons appear when you highlight a calendar entry.
Event reminder Recurring appointment
Meeting reminder Exception for recurring appointment
Notes
Camera icons
These icons appear at the bottom of the screen in the camera. You can click these icons.
View pictures
Geotagging is turned off Take another picture
Flash is turned on Flash is turned off
Automatic flash mode Scene mode
Geotagging is turned on
Video camera
These icons appear at the bottom of the screen in the video camera. You can click these icons.
Start recording
Send video Rename video
Delete video
16
Pause recording
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Your Home screen
Home screen at a glance
Use a picture as your smartphone wallpaper
1. On the Home screen, click the Media icon > Pictures icon.
2. Browse to a picture.
3. Press the key > Set As Wallpaper.
Related information
My display changed, 222
Add a shortcut to your home screen or Favorites panel
You can add a shortcut to give yourself quick access to items such as frequently used websites, contacts, applications, files, podcast channels, or media categories.
1. Browse to a website, or highlight the item that you want to create a shortcut for.
2. Press the key > Add to Home Screen.
• To change the name of the shortcut, type a new name.
• To change the location where the shortcut appears, change the Location field.
• To add the shortcut to your Favorites panel, select the Mark as Favorite checkbox.
3. Click Add.
Show or hide a home screen panel
1. On the home screen, press the key > Manage Panels.
2. Select or clear the checkbox for each panel.
3.
Press the key > Save.
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Show, hide, or find an application icon
Depending on your theme, you might not be able to hide some application icons.
On the Home screen or in a folder, do any of the following:
• To see all your application icons, on the navigation bar, click All.
• To hide an application icon, highlight the icon. Press the key > Hide Icon. If the icon appears in other panels, you
can hide the icon in all panels or in the current panel only.
• To show all hidden application icons, press the key > Show All Icons.
• To stop hiding an application icon, highlight the icon. Press the key > Hide Icon. A check mark should not appear
beside the Hide Icon field.
Related information
My display changed, 222
Move an application icon
1. On the Home screen or in an application folder, highlight an application icon.
2.
Press the key.
• To move the application icon to a different location on the Home screen, click Move. Click the new location.
• To move the application icon into an application folder, click Move To Folder. Click an application folder.
• To move the application icon out of an application folder, click Move To Folder. Click Home or an application folder.
Change where apps that you download appear
To find your downloaded apps more easily, you can set them to appear in a certain folder, including folders you create.
1. On the home screen, press the key > Options.
2. Change the Downloads Folder field.
3.
Press the key > Save.
Change themes
1. On the Home screen or in a folder, click the Options icon.
2. Click Display > Screen Display.
3. In the Theme section, click a theme.
4. Click Activate.
To delete a theme, click the theme. Click Delete.
Related information
My display changed, 222
Set the number of icons that appear on the Home screen
1. On the Home screen or in a folder, click the Options icon.
2. Click Accessibility.
3. Change the Home Screen Grid Layout field.
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4.
Press the key > Save.
Change what happens when you type on the Home screen
Depending on your typing input language, you might not be able to use shortcut keys to open applications.
1. On the Home screen, press the key > Options.
• To search your BlackBerry® smartphone or the Internet when you type on the Home screen, change the Launch by Typing field to Universal Search.
• To open applications when you press shortcut keys, change the Launch by Typing field to Application Shortcuts.
2.
Press the key > Save.
Add a message that appears when your smartphone is locked
1. On the Home screen or in a folder, click the Options icon.
2. Click Display > Message on Lock Screen.
3. Type the text that you want to appear on the screen when your smartphone is locked.
4.
Press the key > Save.
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Feature availability
The following items affect the availability of features on your BlackBerry® smartphone. The features discussed are meant as examples, and are not inclusive of every feature that might or might not be available on your smartphone.
Smartphone model Features such as GPS, the camera and video camera, and
network connection options are dependent on your smartphone model. To find feature specifications for your smartphone model, visit
Wireless service plan You must purchase or change your wireless service plan
through your wireless service provider.
A wireless service plan with phone or voice is required for you to use the Phone application and to send and receive text messages.
A wireless service plan with data is required for you to use the browser service and instant messaging applications, and to send and receive email messages and PIN messages.
www.blackberry.com/go/devices.
A wireless service plan might affect which apps you can download and how you can download them.
For more information about your plan, contact your wireless service provider.
BlackBerry Internet Service and BlackBerry Enterprise Server Once you have a data plan, you must set up your email address
or third-party instant messaging account in order to send and receive email messages, use third-party instant messaging applications, and use some browser options.
If you are an individual user, when you set up your email address or instant messaging account, you are associating it with the BlackBerry® Internet Service.
If you are a corporate user, your administrator sets up your email account by associating it with a BlackBerry® Enterprise Server. Your administrator might set options that determine the features and settings that are available on your smartphone and if you can add or update an app. To view the IT policies that have been set by your administrator, on the Home screen or in a folder, click the Security > Security Status Information > View IT Policy.
Wireless service provider Features such as text messaging, location-based services, and
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some phone features are dependent on your wireless service provider's offerings. You might have the option to download apps from a webpage or an application. For more information, contact your wireless service provider.
Options icon. Click
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Related information
Check what wireless networks your smartphone connects to, 243 Find more information, 21 BlackBerry Device Software, 239
Find more information
Help on your smartphone: Find step-by-step instructions in the user guide for your BlackBerry® smartphone. Click Help on
the home screen or in an application menu.
www.discoverblackberry.com: Find software, applications, and accessories for your smartphone.
Your wireless service provider website: Find information about your wireless network or wireless service plan.

How to: Top 10

BlackBerry® smartphone users have spoken! Here are the top 10 things they want to know how to do on their smartphones.
Set up an email address
1. On the Home screen, click the Setup icon.
2. In the Setup section, click the Email Accounts icon.
3. Follow the screens to set up your email address. When your email address is set up correctly, you receive a confirmation
message. To view and manage your email messages, on the Home screen, click the Messages icon.
Note: In some cases, you might see the following options. If so, select one of the options.
Internet Mail Account: Use this option to associate your BlackBerry® smartphone with one or more existing email accounts
(for example, Windows Live™ Hotmail®) or to create a new email address for your smartphone.
Enterprise Account: If your administrator gave you an enterprise activation password, use this option to associate your
smartphone with your work email account using the BlackBerry® Enterprise Server. If you are trying to set up a Internet email account (for example, Windows Live™ Hotmail® or Google Mail™) or a new email address for your smartphone, and do not see this option, contact your administrator or wireless service provider.
Related information
Synchronize email over the wireless network, 88 Change options for your personal email account, 96
About downloading apps with the BlackBerry App World
With the BlackBerry App World™ storefront, you can search for and download games, themes, social networking apps, personal productivity apps, and much more. Using an existing PayPal® account, you can buy and download apps to your smartphone over the wireless network.
If you don't already have the BlackBerry App World on your smartphone, you can download it at
www.blackberryappworld.com. For more information about managing apps using BlackBerry App World, click the BlackBerry
App World icon. Press the key > Help.
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Depending on your wireless service provider and region, you might have the option to add or update apps using the BlackBerry App World™ storefront. You might also be able to download apps from a webpage (try visiting mobile.blackberry.com from your BlackBerry smartphone), or through your wireless service provider. Data charges might apply when you add or use an app over the wireless network. For more information, contact your wireless service provider.
Transfer a file from your computer to your smartphone using your smartphone as a USB memory drive
You must use the BlackBerry® Desktop Software to manage and preserve the information or the encryption that is associated with your media files when you transfer files between your BlackBerry smartphone and your computer.
1. Connect your smartphone to your computer using a USB cable.
2. Do one of the following:
• If you want to transfer most types of files, in the dialog box that appears on your smartphone, select the USB option.
• If you want to transfer media files that are protected with DRM, in the dialog box that appears on your smartphone, select the media transfer option.
3. If necessary, type a password. Your smartphone appears as a drive on your computer.
4. Drag a file from a location on your computer to a folder on your smartphone.
To view the transferred file on your smartphone, disconnect your smartphone from your computer and find the file.
Related information
Transfer your media files from your computer to your smartphone using the BlackBerry Desktop Software, 142
About using your smartphone as a tethered modem
Depending on your wireless service plan or administrator, you might be able to share the Internet connection on your BlackBerry® smartphone. For example, if you are travelling, you can use your smartphone's Internet connection to access the Internet on a laptop or tablet.
To use your smartphone as a tethered modem with a laptop, you must connect your smartphone with your laptop using a USB cable and open the BlackBerry® Desktop Software. To use your smartphone as a tethered modem with a BlackBerry® PlayBook™ tablet, you must pair your smartphone with your tablet using Bluetooth® technology.
While using your smartphone as a modem, you might not be able to use your smartphone's Phone application, Messaging applications, or applications that use the Internet. To receive a phone call, your smartphone might turn off the tethered Internet connection.
For more information about tethering, see the Help on your BlackBerry PlayBook tablet or in the BlackBerry Desktop Software.
Copy contacts from your SIM card to your contact list
Depending on your wireless service provider and wireless network, this feature might not be supported.
1. In the contact list, press the key > SIM Phone Book.
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2. Press the key > Copy All To Contacts.
Note: If you try to copy a SIM card contact with a phone number that matches the phone number of a contact that already appears in your contact list, your BlackBerry® smartphone does not copy the SIM card contact.
Send a text message
The number of recipients that you can send a text message to depends on your wireless service provider.
1. On the Home screen, click the Text Messages icon.
2. Press the key > Compose Text Message.
3. In the To field, do one of the following:
• Type a contact name.
• Press the key > Choose Contact. Click a contact.
• Type a phone number that can receive text messages (including the country code and area code). For languages with non-Latin characters, press the Alt key to type numbers. Press the key on the keyboard.
• If your BlackBerry® smartphone is connected to a CDMA network, you can type an email address.
4. Type a message.
5.
Press the key on the keyboard.
Related information
Personal distribution lists, 196 I can't send messages, 39 Attach a media file, contact card, appointment, or location to a text message, 104
View a location on a map
1. On the Home screen, click the Maps icon.
2. Press the key > Find a Location.
• To search for a point of interest such as a business or landmark, in the Find a store, café, etc. field, type the information for the point of interest. Highlight the point of interest.
• To view a new location, in the Find an address field, type an address. Highlight the location.
• To view a location for a contact, in the Find a store, café, etc. field, type the contact name. Highlight the contact information.
• To view a favorite location, in the Favorites section, highlight the location.
3. Press the key > View on Map.
If you are viewing a location other than your current location, to get directions to this location from your current location, press the key > Navigate to Here. Your BlackBerry® smartphone must have an internal GPS receiver or be paired with a Bluetooth® enabled GPS receiver to perform this task.
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Lock or unlock your smartphone
You can lock the keyboard and screen to avoid pressing a key or the screen accidentally or making calls accidentally and, if you have set a BlackBerry® smartphone password, you can also lock your smartphone with a password.
Do one of the following:
• To lock the keyboard and screen, press the Lock key on the top of your smartphone.
• To unlock the keyboard and screen, press the Lock key again.
• To lock your smartphone with a password, on the home screen or in a folder, click the icon.
To unlock your smartphone, enter your password. Press the key on the keyboard.
Turn on or turn off airplane mode
You should keep network connections turned off in certain places, such as on an airplane or in a hospital. For more information, see the Safety and Product Information booklet for your BlackBerry® smartphone.
On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon.
• To turn on airplane mode, click All Off.
• To turn off airplane mode, click Restore Connections.
Related information
Turn on or turn off a network connection, 243 Turn on or turn off data service or set roaming options, 245
Turn off word substitution
1. On the home screen or in a folder, click the Options icon.
2. Click Typing and Language > Typing.
3. For a keyboard, click Advanced Style Options.
4. Clear the Spelling checkbox.
5.
Press the key > Save.

Tips: Top 10

Save time and maximize your efficiency with these quick tips.
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Tips: Finding apps
Look in a folder on your home screen. Some apps are located in folders on your home screen. Click
a folder to see what apps are inside.
Make all hidden apps visible on the home screen.
Search for an app. On the home screen, start typing the app name.
Verify that an app is installed. On the home screen or in a folder, click the Options icon. Click
On the home screen, press the key > Show All Icons. To
unhide an app, highlight it and then press the key >
Unhide Icon. If the icon is hidden in other panels, you can unhide the icon in all panels, or in the current panel only. If Show All Icons does not appear in the menu, there are no apps hidden from view.
Device > Application Management. If the app is listed, it is installed on your BlackBerry® smartphone.
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Tips: Managing indicators
Indicators tell you that there is something new or updated, such as a new message, voice mail message, or feed, or they inform you of the status of something, such as the battery or network connection. Indicators often appear on app icons, new content within apps, and at the top of the Home screen.
For a complete list of indicators, visit www.blackberry.com/docs/smartphones. Click your smartphone model, and then click the Icon Guide.
Remove the new item indicator .
Remove the unopened message indicator .
Identify an indicator.
Open each item that has this indicator. For example, to remove it from the Messages icon, click the icon.
In the Messages app, do one or more of the following:
Open all of your messages by clicking on them. If you can't find all of your unread messages in your inbox, look in your messages folders.
Mark a message as read. Highlight a message. Press the
key > Mark Read.
Mark all messages that are prior to a date as read.
Highlight a date field. Press the
.
Read
You might be able to identify an indicator by seeing the icon of the application that the indicator refers to. To see a complete list of applications on your BlackBerry® smartphone and their icons, on the Home screen or in a folder, click the
Management
Options icon. Click Device > Application
.
key > Mark Prior
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Tips: Updating your software
Updated BlackBerry® Device Software and BlackBerry® Desktop Software are released periodically, and you might be able to update the software from either your computer or your smartphone. Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you update any software. Maintaining a current backup file on your computer might allow you to recover smartphone data if your smartphone is lost, stolen, or corrupted by an unforeseen issue.
Check to see if there is updated BlackBerry Device Software that you can download over the network.
Update your BlackBerry Device Software from your computer. On your computer, visit www.blackberry.com/update. Click
Set your BlackBerry Desktop Software to check for updates automatically.
Update your BlackBerry Desktop Software . Visit www.blackberry.com/desktopsoftware.
Related information
BlackBerry Device Software, 239
Depending on your smartphone model, this feature might not be supported. On the Home screen or in a folder, click the
Options icon. Click Device > Software Updates.
Check for Updates. Connect your smartphone to your
computer.
For instructions, see the Help in BlackBerry Desktop Software.
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Tips: Doing things quickly
For full instructions, click the links under Related information at the bottom.
Access popular options such as setting the alarm, viewing notifications, and turning on or turning off network connections.
See all the apps and folders on the Home screen, or minimize the panel and view the wallpaper.
Switch to another app.
Open an app with a convenience key. Press a convenience key on the side of your BlackBerry®
Use pop-up menus. Pop-up menus provide common available actions, and appear
Switch to the Favorites, Media, Downloads, and Frequent panels.
Add an app to the Favorites panel. Highlight an app on the home screen or in a folder. Press the
Change options for the home screen such as the wallpaper.
Highlight and click the areas at the top of the home screen.
On the navigation bar, click All.
Press and hold the key. Click an app.
Note: The other app might still be running in the background.
smartphone. Note: You can customize which app a convenience key opens.
in the center of the screen. For example, you can use the pop­up menu in a message to file, forward, or reply to the message. To open a pop-up menu, touch and hold the screen or press and hold the trackpad. To select a command, tap the icon or click the trackpad.
On the home screen, highlight All on the navigation bar and slide your finger on the trackpad right or left.
key > Mark as Favorite.
On the home screen, press the key > Options.
Related information
Change what happens when you type on the Home screen, 19 Assign an application to a convenience key, 36 Keep an application running in the background and switch to another application, 235
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