Blackberry CONNECT FOR POCKET PC 2.1 User Manual

BlackBerry Connect for Pocket PC

Version 2.1

User Guide

BlackBerry Connect for Pocket PC Version 2.1 User Guide

Last modified: 30 March 2006

Part number: SWD_BBC(EN)-027.000

At the time of publication, this documentation is based on BlackBerry Connect for Pocket PC Version 2.1.2.

Send us your comments on product documentation: https://www.blackberry.com/DocsFeedback.

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Certain features outlined in this document require a minimum version of BlackBerry Enterprise Server software, BlackBerry Desktop Software, and/or BlackBerry Device Software.

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Contents

1 Safety information ...................................................................................................................................................7

Instructions......................................................................................................................................................................... 7

Driving.................................................................................................................................................................................. 7

Liquids and other foreign objects ............................................................................................................................... 7

High heat ............................................................................................................................................................................ 7

Aircraft safety..................................................................................................................................................................... 8

Electronic devices ............................................................................................................................................................. 8

Pacemakers......................................................................................................................................................................... 8

Hearing aids....................................................................................................................................................................... 8

Posted facilities ................................................................................................................................................................. 8

2 Installing BlackBerry Connect for Pocket PC ....................................................................................................9

Install or upgrade the BlackBerry Connect program ............................................................................................ 9

Setting up the BlackBerry Connect program........................................................................................................... 9

3 Setting up for email using BlackBerry Internet Service ...............................................................................11

Select a setup option.....................................................................................................................................................11

Create an account ..........................................................................................................................................................11

Log in to your account..................................................................................................................................................12

Set up your account to receive messages from other supported email accounts.....................................12

Set account options using a desktop web browser.............................................................................................13

4 Setting up for email using BlackBerry Enterprise Server .............................................................................15

Select a setup option.....................................................................................................................................................15

System requirements .....................................................................................................................................................15

Set up the BlackBerry Connect Desktop for Windows Mobile........................................................................15

5 Using the BlackBerry Connect program...........................................................................................................17

About wireless email synchronization .....................................................................................................................17

Turn on wireless email synchronization ..................................................................................................................17

Synchronize messages manually ...............................................................................................................................18

About wireless calendar synchronization ...............................................................................................................18

Turn on or turn off wireless calendar synchronization ......................................................................................19

Select a BlackBerry service ..........................................................................................................................................19

Stop the BlackBerry Connect program ....................................................................................................................20

Restart the BlackBerry Connect program ...............................................................................................................20

Suspend or resume the BlackBerry Connect program........................................................................................20

View the connection status of the BlackBerry Connect program...................................................................21

Manage service books...................................................................................................................................................21

Register with the wireless network...........................................................................................................................22

Network status icons .....................................................................................................................................................22

6 Managing messages..............................................................................................................................................23

Set message options......................................................................................................................................................23

Open a message..............................................................................................................................................................23

Request more of a long message automatically..................................................................................................24

Request more of a long message manually...........................................................................................................24

Send a BlackBerry message.........................................................................................................................................24

Send a message to a contact in your address book............................................................................................25

Send a message to a contact using the check names feature.........................................................................25

Add an attachment to a message.............................................................................................................................26

Forward a message that contains an attachment ...............................................................................................26

Search for a contact in your company contact list ..............................................................................................27

Delete a message ...........................................................................................................................................................27

Delete a saved message...............................................................................................................................................28

7 Managing attachments ........................................................................................................................................29

About attachments ........................................................................................................................................................29

Attachment status icons .............................................................................................................................................29

View an attachment in the attachment viewer ....................................................................................................29

Download an attachment............................................................................................................................................30

8 Using the calendar ................................................................................................................................................31

Create an appointment ................................................................................................................................................31

Modify an appointment ...............................................................................................................................................31

Create a meeting ............................................................................................................................................................32

Modify a meeting ...........................................................................................................................................................32

Respond to a meeting invitation...............................................................................................................................32

Index..........................................................................................................................................................................33

Safety information

Instructions Driving Liquids and other foreign objects High heat Aircraft safety Electronic devices Pacemakers Hearing aids Posted facilities

Instructions

Please read these safety and operation instructions before using the BlackBerry Connect™ program on a Pocket PC. Retain these instructions for future use.

Driving

Check the laws and regulations on the use of wireless devices in the areas where you drive. Always obey them. Also, if using the Pocket PC in your car, please use the following minimum guidelines:

• Give your full attention to driving; driving safely is your first responsibility.

• Use hands-free operation, if it is available.

• Pull off the road and park before using the Pocket PC. Avoid using the BlackBerry Connect program on the Pocket PC in any environment requiring your full attention,

such as when driving a vehicle. If you need to use the BlackBerry Connect program while driving, have a passenger in the vehicle use the program for you, or find a safe location to stop your vehicle before using the program.

Liquids and other foreign objects

Do not use the BlackBerry Connect program on your Pocket PC when you are near water (for example, near a bathtub or a sink, in a wet basement, or near a swimming pool).

High heat

Do not use the BlackBerry Connect program on your Pocket PC when you are near any heat sources, such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.

BlackBerry Connect for Pocket PC User Guide

Aircraft safety

On an airplane, do not use your Pocket PC with the wireless radio or Bluetooth® radio turned on. Federal Aviation Administration (FAA) and Federal Communications Commission (FCC) regulations prohibit using the wireless radio of your Pocket PC while in the air. Switch your Pocket PC wireless radio and Bluetooth radio off before boarding the aircraft. The effect of the use of your Pocket PC wireless radio or Bluetooth radio in an aircraft is unknown. Such use might affect aircraft instrumentation, communication, and performance; might disrupt the network; might otherwise be dangerous to the operation of the aircraft; and might be illegal.

Electronic devices

Most modern electronic equipment is shielded from radio frequency (RF) signals. However, electronic equipment might not be shielded against the RF signals from your wireless Pocket PC.

Pacemakers

Consult a physician or the manufacturer of your pacemaker if you have any questions regarding the effect of RF signals on your pacemaker. If you have a pacemaker, verify that you are using the Pocket PC in accordance with the safety requirements associated with your particular pacemaker, which might include the following:

• Always keep the Pocket PC more than 20 cm (7 inches) from the pacemaker when the Pocket PC wireless radio is turned on.

• Do not carry the Pocket PC in a breast pocket.

• If you have any reason to suspect that interference is taking place, turn the Pocket PC wireless radio and the Bluetooth radio off immediately.

Hearing aids

Some digital wireless devices might interfere with some hearing aids. In the event of such interferences, consult your service provider or contact the manufacturer of your hearing aid to discuss alternatives.

Other medical devices

If you use any other personal medical device, consult the manufacturer of your device to determine if it is adequately shielded from external RF energy. Your physician might be able to assist you in obtaining this information.

Turn your Pocket PC wireless radio and Bluetooth radio off in health care facilities when any regulations posted in these areas instruct you to do so. Hospitals or health care facilities might be using equipment that could be sensitive to external RF energy.

Posted facilities

Turn your Pocket PC wireless radio and Bluetooth radio off in any facility where posted notices so require.

Installing BlackBerry Connect for Pocket PC

Install or upgrade the BlackBerry Connect program Setting up the BlackBerry Connect program

Install or upgrade the BlackBerry Connect program

You can upgrade your BlackBerry Connect™ software and keep all your previous BlackBerry® settings and data.

1. Connect your Pocket PC to your computer.

2. On your computer, double-click the Setup.exe file.

Note: The Setup.exe file might be located on your service provider’s web site or on the installation CD that accompanied your Pocket PC. Contact your service provider for more information.

3. Click Next.

4. Click Install.

5. If prompted, on the Installing Applications screen, click Yes.

6. Check the Pocket PC screen for additional prompts.

Tip: If you have difficulty upgrading your BlackBerry Connect software, reset your Pocket PC and then perform the upgrade. See the documentation that accompanied your Pocket PC for information about resetting your Pocket PC.

Warning: Research In Motion® (RIM®) recommends that, after you install the BlackBerry Connect program, you do not use any thirdparty backup tools or wireless synchronization tools to back up or synchronize your device data. Contact your service provider for more information.

You are solely responsible for the selection, implementation, and performance of any third-party applications that you use with the BlackBerry Connect program. Your use of third-party software shall be governed by and subject to you agreeing to the terms of separate software licenses, if any, for those products or services. Any third-party products or services that are provided with RIM’s products and services are provided “as is”. RIM makes no representation, warranty or guarantee whatsoever in relation to the third-party products or services and RIM assumes no liability whatsoever in relation to the third-party products and services even if RIM has been advised of the possibility of such damages or can anticipate such damages.

Setting up the BlackBerry Connect program

Depending on your service provider, at least one of the following services is available:

• corporate email service using the BlackBerry Enterprise Server®

• individual email service using the BlackBerry Internet Service™

BlackBerry Connect for Pocket PC User Guide

System requirements

• The appropriate BlackBerry service must be associated with your account or SIM card.

• The BlackBerry Connect program must be installed on your Pocket PC.

• The Pocket PC must be connected to the wireless network.

Set up the BlackBerry Connect program

1. On the Pocket PC screen, tap Start > Settings.

2. Tap the System tab.

3. Tap the BlackBerry icon.

4. On the first BlackBerry setup screen, perform one of the following actions:

Action Procedure

Turn on wireless calendar synchronization. > Select the Calendar check box. Turn off wireless calendar synchronization. > Clear the Calendar check box.

5. Tap Next.

6. On the second BlackBerry setup screen, tap the Connection drop-down list.

7. If more than one service is available, tap the service that you want to use.

8. Tap Next. Your personal identification number (PIN) is created, and the BlackBerry Connect program starts.

Tip: To view your PIN, tap the Identity tab.

Setting up for email using BlackBerry Internet Service

Select a setup option Create an account Log in to your account Set up your account to receive messages from other supported email accounts Set account options using a desktop web browser

Select a setup option

Scenario Setup option

You purchased your Pocket PC in a store. BlackBerry Internet Service (See page 11.) You want to set up a new supported email account for your Pocket PC. BlackBerry Internet Service (See page 11.) You want to set up an existing supported email account for your Pocket PC. BlackBerry Internet Service (See page 11.) You want to receive email from your corporate Microsoft® Outlook® or IBM®

Lotus Notes Enterprise Server within your company.

® email account and a system administrator is managing a BlackBerry

BlackBerry Enterprise Server (See page 15.)

Create an account

You must create a BlackBerry Internet Service account to begin using the BlackBerry Connect program on your Pocket PC. The account that you create supplies the default email address for your Pocket PC.

1. Verify that your Pocket PC is connected to the wireless network.

2. On the status bar, tap the BlackBerry icon.

3. Tap Email Setup.

Note: If you do not subscribe to a service that supports email setup using the BlackBerry Internet Service, the Email Setup menu item does not appear.

4. On the Sign In screen, tap Create Your Account.

5. Tap Continue.

6. Read the legal terms and conditions carefully. Perform one of the following actions:

Action Procedure

Accept the legal terms and conditions and continue the setup process. > Tap I Agree. Decline the legal terms and conditions and stop the setup process. > Tap I Disagree.

BlackBerry Connect for Pocket PC User Guide

7. Type your account information.

• User ID: Type a user ID. This user ID will be your login name and the first part of the default email

address for your Pocket PC.

• Friendly Name: Type a name to appear in the From field of messages that you send. If you do not type a

name, your email address appears in the From field.

• Password: Type a login password. Passwords must contain between 4 and 16 characters, and they

cannot contain accented characters. Passwords are case-sensitive.

• Re-enter Password: Retype your password.

Note: Write down your user ID and password and keep the information in a safe place. You must type this information every time that you log in to your account.

8. Select a secret question. If you forget your password, you are prompted with this question.

9. Tap Submit.

10. Tap Done.

11 . Perform one of the following actions:

Action Procedure

Set up your account to receive messages from other supported email accounts.

>Tap Add Account. See “Set up your account to receive

messages from other supported email accounts” on page 12 for more information.

Tip: If you have difficulty creating your BlackBerry Internet Service account, try creating your account using a desktop web browser.

See “Set account options using a desktop web browser” on page 13 for more information.

Log in to your account

1. Verify that your Pocket PC is connected to the wireless network.

2. On the status bar, tap the BlackBerry icon.

3. Tap Email Setup.

4. On the Sign In screen, type your account information.

5. Tap Submit.

Set up your account to receive messages from other supported email accounts

Set up your BlackBerry Internet Service account to retrieve messages from another supported email account and deliver them to your Pocket PC. Add up to ten different supported email accounts.

Note: Depending on your Internet service provider (ISP) or system administrator, you might not be able to add certain third-party email accounts.

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