CYCLADES™ ACS 6000
Installation/Administration/User Guide
FCC Warning Statement
The Cyclades ACS 6000 advanced console server has been tested and found to comply with
the limits for Class A digital devices, pursuant to Part 15 of the FCC rules. These limits are
designed to provide reasonable protection against harmful interference when the equipment
is operated in a commercial environment.
This equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the Installation and Service Manual, may cause harmful
interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in
which case the user is required to correct the problem at his or her own expense.
Notice about FCC Compliance for All Cyclades ACS 6000 Advanced Console
Server Models
To comply with FCC standards, the Cyclades ACS 6000 advanced console server requires
the use of a shielded CAT 5 cable for the Ethernet interface. Notice that this cable is not
supplied with either of the products and must be provided by the customer.
Canadian DOC Notice
The Cyclades ACS 6000 advanced console server does not exceed the Class A limits for
radio noise emissions from digital apparatus set out in the Radio Interference Regulations of
the Canadian Department of Communications.
L’Cyclades ACS 6000 advanced console server n’émete pas de bruits radioélectriques
dépassant les limites applicables aux appareils numériques de la classe A prescrites dans
le règlement sur le brouillage radioélectrique edicté par le Ministère des Communications du
Canada.
Safety and EMC Approvals and Markings
FCC Class A (USA), CE Class A (EU), ICES-003 (Canada), VCCI (Japan), C-Tick (Australia),
A-Tick (Australia, with internal modem), UL 60950-1 (USA), cUL (Canada), EN-60950-1
(EU), CB, KCC (Korea), GS, GOSTR (Russia)
This product contains certain free and/or open source components. To request an open
source software kit for the open source components used in this product, please complete at
FOSS Request Form at http://www.avocent.com/x_For_The_User/Policies/Open_Source_
Policy.aspx.
Cyclades™ ACS6000
Console Server
Installation/Administration/User Guide
Avocent, the Avocent logo, The Power of Being There, DSView and Cyclades are
trademarks or registered trademarks of Avocent Corporation or its affiliates in the
U.S. and other countries. All other marks are the property of their r espective
owners. Internet Explorer and Windows are registered trademarks of Microsoft
Corporation in the United States and/or other countries. Firefox is a registered
trademark of Mozilla Corporation in the United States and/or other countries.
Linux is the registered trademark of Linus T orvalds in the United States and other
countries. Sentry is a trademark of Server Technology Inc. Cisco is the registered
trademark of Cisco Technology Inc. in the United States and/or other countries.
HyperTerminal is the registered trademark of Hilgraeve Inc. in the United States
and/or other countries. Java is the registered trademark of Oracle America, Inc. in
the United States and/or other countries.
© 2011 Avocent Corporation.
590-767-501E
Symbols Used
NOTE: T he following symbols may appear within the documentation or on the appliance.
Instructions
This symbol is intended to alert the user to the presence of important operating and
maintenance (servicing) instructions in the literature accompanying the appliance.
Dangerous Voltage
This symbol is intended to alert the user to the presence of uninsulated dangerous
voltage within the product’s enclosure that may be of sufficient magnitude to constitute
a risk of electric shock to persons.
Power On
This symbol indicates the principal on/off switch is in the on position.
Power Off
This symbol indicates the principal on/off switch is in the off position.
Protective Grounding Terminal
This symbol indicates a terminal which must be connected to earth ground prior to
making any other connections to the equipment.
Functional Earthing Terminal
This symbol indicates a terminal which serves the purpose of establishing chassis
ground equal potential.
T A B L E OF C O N T E N T S
Introduction 1
Features and Benefits 1
Access options 1
Web manager 2
IPv4 and IPv6 support 2
Flexible users and groups 3
Security 3
Authentication 3
VPN based on IPSec with NAT traversal 3
Packet filtering 4
SNMP 4
Data logging, notifications, alarms and data buffering 4
Power management 4
Auto discovery 4
FIPS module 5
Configuration Example 5
ii
Installation 7
Getting Started 7
Supplied with the console server 7
Additional items needed 7
Rack Mounting 8
Connecting the Hardware 8
Console server connectors 8
Connecting device consoles or modems to serial ports 10
Turning On the Console Server 12
Configuring a Console Server 14
Using Telnet or SSH 14
Pluggable Devices Installation and Configuration 16
Accessing the Console Server via the Web Manager 19
Web Manager Overview for Administrators 19
iii Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide
Wizard Mode 20
Expert Mode 23
Access 23
System Tools 24
System 24
Security 24
Bootp Configuration Retrieval 26
Date and Time 27
Help and Language 28
General 28
Boot Configuration 29
Information 29
Usage 30
Network 30
Settings 30
Devices 30
IPv4 and IPv6 static routes 31
Hosts 31
Firewall 32
IPSec(VPN) 34
SNMP Configuration 35
Ports 36
Serial ports 36
Auxiliary ports 44
CAS Profile 45
Dial-in Profile 48
Pluggable Devices 50
Authentication 50
Appliance authentication 51
Authentication servers 51
Table of Contentsiv
Users Accounts and User Groups 53
Local accounts 54
User groups 55
Event Notifications 62
Event List 62
Event Destinations 62
Data Buffering 63
Appliance logging 64
Sensors 64
Power Management 65
PDUs 65
Login 67
Outlet Groups 67
Active Sessions 68
Monitoring 68
Change Password 69
Web Manager Overview for Regular Users 69
Appendix A: Technical Specifications 73
Appendix B: Recovering a Console Server's Password 75
Appendix C: Port Information for Communication with the DSView 3 Software 76
Appendix D: Accessing a Console Server with a DSView 3 Software Installation
via Dial-up 77
Appendix E: Internal Modem 80
Appendix F: Technical Support 91
v Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide
Introduction
1
The Cyclades™ ACS 6000 advanced console server is a 1U appliance that serves as a single
point for access and administration of connected devices, such as target device consoles, modems
and power devices. Console servers support secure remote data center management and out-ofband management of IT assets from any location worldwide.
NOTE: Unless noted, references to a console server refer to all models in the 60XX series.
Console servers provide secure local (console port) and remote (IP and dial-up) access. The
console servers run the Linux®operating system with a persistent file system in Flash memory,
and can be upgraded from either FTP or a DSView™3 management software server.
Multiple administrators can be logged into the console server at the same time and can use the
web manager, the Command Line Interface (CLI utility) or DSView 3 software (version 3.6.0.152
and greater) to access and configure the console server.
1
Two PC card/slots support modem (V.92 and Wireless GSM/CDMA), Ethernet, fast Ethernet
(fiber optic) and storage PC cards (16 bit and 32 bit). One USB port supports modem (V.92 and
Wireless GSM/CDMA), storage devices and USB hubs. Two fast Ethernet ports support
connections to more than one network or configuration of Ethernet bonding (failover) for
redundancy and greater reliability. For dial-in and secure dial-back with Point-to-Point Protocol
(PPP), optional internal modems can be factory installed, or you can use external modems or
wireless modem CardBus devices.
Features and Benefits
Access options
Secure access is available through the following local (analog console port) and remote (digital
IP and dial-up) options:
• LAN/WAN IP network connection.
2 Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide
• Dial-up to a factory-configured internal modem (optional), a modem connected either to a
serial port or the AUX port (which is only possible when an internal modem is not
installed), or to a PC phone card (modem, GSM or CDMA) installed in one of the PC card
slots or in the USB port.
• Target device connection. An authorized user can make a Telnet, SSH v1, SSH v2 or Raw
connection to a target device. For Telnet or SSH to be used for target device connections,
the Telnet or SSH service must be configured in the Security Profile that is in effect.
• Console server console connection. An administrator can log in either from a local terminal
or from a computer with a terminal emulation program that is connected to the console port
and can use the CLI utility. The CLI utility prompt (--|- cli>) displays at login.
More than one administrator can log into the console server and have an active CLI or web
manager session. All sessions receive the following warning message when the configuration is
changed by another administrator or by the system: The appliance configuration has been
altered from outside of your session. Upon receipt of this message, each administrator needs to
verify that changes made during the session were saved.
Web manager
Users and administrators can perform most tasks through the web manager (accessed with HTTP
or HTTPS). The web manager runs in Internet Explorer®6.0 and 7.0, and Firefox®2 and 3 on
any supported computer that has network access to the console server.
An administrator can use the web manager to create user accounts, authorize groups and
configure security and ports. Authorized users can access connected devices through the web
manager to troubleshoot, maintain, cycle power, reboot connected devices and change their
password. For more information on the web manager, see Chapter 3.
IPv4 and IPv6 support
The console server supports dual stack IPv4 and IPv6 protocols. The administrator can use the
web manager or CLI to configure support for IPv4 addresses only or for both IPv4 and IPv6
addresses. The following list describes the IPv6 support provided in the console server:
• DHCP
• Dial-in sessions (PPP links)
• DSView software integration
• eth0 and eth1 Ethernet interfaces
• Firewall (IP tables)
• HTTP/HTTPs
• Linux kernel
• Remote authentication: Radius, Tacacs+, LDAP and Kerberos servers
• SNMP
• SSH and Telnet access
• Syslog server
NOTE: Remote authentication NFS, NIS and IPSec are not supported with IPv6.
Flexible users and groups
An account can be defined for each user on the console server or on an authentication server.
The admin and root users have accounts by default, and either can add and configure other user
accounts. Access to ports can be optionally restricted based on authorizations an administrator
can assign to custom user groups. For more information, see Users Accounts and User Groups
on page 53.
Security
Security profiles determine which network services are enabled on the console server.
Administrators can either allow all users to access enabled ports or allow the configuration of
group authorizations to restrict access. You can also select a security profile, which defines
which services (FTP, ICMP, IPSec and Telnet) are enabled and SSH and HTTP/HTTPS access.
The administrator can select either a preconfigured security profile or create a custom profile.
For more information, see Security on page 24.
Chapter 1: Introduction 3
Authentication
Authentication can be performed locally, with One Time Passwords (OTP), a remote Kerberos,
LDAP, NIS, RADIUS, TACACS+ authentication server or a DSView 3 server. The console
server also supports remote group authorizations for the LDAP, RADIUS and TACACS+
authentication methods. Fallback mechanisms are also available.
Any authentication method configured for the console server or the ports is used for
authentication of any user who attempts to log in through Telnet, SSH or the web manager. For
more information, see Authentication on page 50.
VPN based on IPSec with NAT traversal
If IPSec is enabled in the selected security profile, an administrator can use the VPN feature to
enable secure connections. IPSec encryption with optional NAT traversal (which is configured
by default) creates a secure tunnel for dedicated communications between the console server
4 Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide
and other computers that have IPSec installed. ESP and AH authentication protocols, RSA
Public Keys and Shared Secret aresupported. For more information, see IPSec(VPN) on page 34.
Packet filtering
An administrator can configure a console server to filter packets like a firewall. Packet filtering
is controlled by chains, which are named profiles with user-defined rules. The console server
filter table contains a number of built-in chains that can be modified but not deleted. An
administrator can also create and configure new chains.
SNMP
If SNMP is enabled in the selected security profile, an administrator can configure the Simple
Network Management Protocol (SNMP) agent on the console server to answer requests sent by
an SNMP management application.
The console server SNMP agent supports SNMP v1/v2 and v3, MIB-II and Enterprise MIB. For
more information, see SNMP Configuration on page 35.
NOTE: T he text files with the Enterprise MIB (ACS6000-MIB.asn) and the TRAP MIB (ACS6000-TRAP-MIB.asn)
are available in the applianceunder the /usr/local/mibsdirectory.
Data logging, notifications, alarms and data buffering
An administrator can set up data logging, notifications and alarms to alert administrators of
problems with email, SMS, SNMP trap or DSView 3 software notifications. An administrator
can also store buffered data locally, remotely or with DSView 3 management software.
Messages about the console server and connected servers or devices can also be sent to syslog
servers.
Power management
The console server enables users who are authorized for power management to turn power on,
turn power off and reset devices plugged into a connected power distribution unit (PDU). The
power devices can be connected to any serial port or to the AUX/Modem port (if an internal
modem is not installed). For more information, see Power Management on page 65
Auto discovery
An administrator can enable auto discovery to find the hostname of a target connected to a
serial port. Auto discovery’s default probe and answer strings have a broad range. An
administrator can configure site-specific probe and answer strings. Auto discovery can also be
configured through the DSView 3 software.
FIPS module
The 140 series of Federal Information Processing Standards (FIPS) are U.S. government
computer security standards that specify requirements for cryptography modules.
The console server uses an embedded FIPS 140-2 validated cryptographic module (Certificate
No. 1051)running on a Linux PPCplatform per FIPS 140-2 Implementation Guidance section
G.5 guidelines. For more information, see FIPS module on page 25.
Configuration Example
The following graphic and table illustrate a typical ACS 6000 console server configuration.
Figure 1.1: Typical ACS 6000 Advan ced Conso le Server Configu ratio n
Chapter 1: Introduction 5
6 Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide
Table 1.1: Typical ACS 6000 Ad vanced Console Server Config uration Descriptions
Number Description Number Description
1 ACS 6000 advanced console server 8 Phone line
2 Target devices 9 Remote dial-in client
3 PDU (one or more) 10 Local Area Network (LAN)
4 Serial port connection 11 LAN firewall
5 PC card (modem, Ethernet or storage) 12
6 Either AUX/Modem or any serial port 13 DSView client/server
Modem ordered and configured internallyat the factory -
7
or- External modem (on a device in one of the PC card
slotsor USB port, or connected to a serial port or the AUX
port)
14
Remote authentication server
Remote/local Windows/Linux
computer
Installation
2
Getting Started
Before installing your ACS 6000 console server, refer to the following list to ensure you have all
items that shipped with it , as well as other items necessary for proper installation.
Supplied with the console server
• Quick InstallationGuide (QIG)
• Power Cord
• RJ-45 to RJ-45 straight-through CAT 5cable
7
• RJ-45 to DB-9F cross adaptor
• DB-25 loop-back plug
• RJ-45 to DB-25M cross adaptor
• RJ-45 to DB-25F cross adaptor
• RJ-45 to DM-25M straight-through cable
• Mounting brackets, screws and cord retention clips
• Keyhole mounting kit
• Software License Agreement
• Safety Sheet
Additional items needed
If you are configuring the console server in a standalone configuration, you will also need the
following items:
• One or more RJ-45 to RJ-45 CAT 5 straight-through cables
• An RJ-45 to DB-9F straight-through adaptor
8 Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide
• A PC running a terminal emulation program
Rack Mounting
You can mount the console server in a rack or cabinet, or place it on a desktop or other flat
surface. For rack or cabinet mounting, two mounting brackets are supplied.
To rack mount a console server:
1. Install the brackets at the front or back edges of the console server with the screws
provided with the mounting kit.
2. Mount the console server in a secure position.
Figure 2.1: Bracket Co nn ections fo r Front Mount Configuration
Connecting the Hardware
Console server connectors
The following figure shows the connectors on the front of the ACS 6000 console server.
Figure 2.2: Front of the Console Server (ACS 6032 Console Server Shown)
Table 2.1: Connecto rs on the Console Server Front
Number Description
1 USB connector.
2 LEDs.
Chapter 2: Installation 9
3 PC card slots.
Table 2.2: LEDs on the Co nsole Server Front
Label Description
Blue
PWR/CPU
ETH 0/ETH 1
• Blinks- During unit boot
• Solid - During operation
• Off - Power is off
• Amber - Link at 10BaseT speed
• Yellow - Link at 100BaseT speed
• Green - Link at 1000BaseT speed
• Off - No link/cable disconnected/Ethernet
fault
10 Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide
Label Description
Dual LED: Yellow on top, green on bottom
AUX/MODEM
[One LED for each serial por t]
• Yellow - DTR/DCD activity
• Green - TXD and RXD activity
• Off - No activity
Green
• Blinks- Ready, with activity
• Solid - Ready
• Off - Not ready
The following figure shows the rear connectors on the console server.
Figure 2.3: Rear of t he Con sole Server (ACS 6032 Co nsole Server Sho wn)
Table 2.3: Connecto rs on the Console Server Rear
Number Description
1 Power supplies (dual AC shown) .
2 Serial ports (32 ports shown). Models come with 4, 8, 16, 32 or 48 serial ports.
3 ETH 1 10/100M/1G Ethernet port. Can be connected to a second network or used for failover.
AUX/Modem por t. If an optional internal modem is order ed, this port is defined as a V.92
4
modem at the factory; other wise, the port is factory-defined as RS-232 with an RJ-45 ACS console server pinout and can be used to connect either an external modem or a power device.
5 ETH0 10/100M/1G Ethernet port for remote IP access.
6
Console port. Allows for localadministration and access to connected devicesthrough a terminal or a computer with a terminal emulator.
Connecting device consoles or modems to serial ports
Use CAT 5 or greater cables and DB-9 or DB-25 console adaptors as needed to connect target
device consoles or modems to the serial ports on the console server.
The console server supports the Cisco®serial port pinout configuration, which is disabled by
default. If a Cisco cable is connected to a port, an administrator must enable the Cisco pinout
Chapter 2: Installation 11
for the port. An administrator can select Expert - Ports - Serial Ports - (SetCAS or SetPower) -
Physical to open the Physical Settings screen, then check Enable Cisco RJ Pin-Out.
The following tables show serial port pinout information.
Table 2.4: ACS Console Server Serial Port
Pinout
Pin No. Signal Name Input/Outp ut
1 RTS OUT
2 DTR OUT
3 TxD OUT
4 GND N/A
5 CTS IN
6 RxD IN
7 DCD/DSR IN
8 Not Used N/A
Table 2.5: Cisco Serial Port Pinout
Pin No. Signal Name Input/Outp ut
1 CTS IN
2 DCD/DSR IN
3 RxD IN
4 GND N/A
5 Not Used N/A
6 TxD OUT
7 DTR OUT
8 RTS OUT
To connect devices, modems and PDUs to serial ports:
Make sure the crossover cable used to connect a device has the same pinout type that is
configured in the software for the port (either Cyclades or Cisco).
12 Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide
1. Make sure the devices to be connected are turned off.
2. Use CAT 5 or greater crossover cables to connect the devices to the console server, using
an adaptor, if necessary.
3. To connect modems, use straight-through CAT 5 or greater cables, with an appropriate
connector or adaptor (USB, DB-9 or DB-25) for the modem.
NOTE: T o comply with EMC requirements, use shielded cables for all por t connections.
WARNING: Do not turn on the power on the connected devicesuntil after the console server is turned on.
To daisy chain PDUs to a console server:
This procedure assumes that you have one PDU connected to a serial port on a console server.
NOTE: Daisy chaining is not possible with SPC PDUs. ServerT ech PDUs willallow only one level( Master and
Slave) of daisy chaining.
1. Connect one end of a UTP cable with RJ-45 connectors to the OUT port of the connected
PDU.
2. Connect the other end of the cable to the IN port of the chained PDU. Repeat both steps
until you have connected the desired number of PDUs.
NOTE: F or performance reasons, Avocent recommends connecting no more than 128 outlets per serial port.
Turning On the Console Server
The console server is supplied with single or dual AC or DC power supplies.
WARNING: Always execute the shutdown command through the web manager, CLI or DSView 3 software under
the Overview/Tools node before turning the console server off, then on again. This willensure the reset doesn't
occur while the file system in Flash is being accessed, and it helps avoiding F lash memory corr uptions.
To turn on a console server with AC power:
1. Make sure the console server is turned off.
2. Plug the power cable into the console server and into a power source.
3. Turn the console server on.
4. Turn on the power switches of the connected devices.
To turn on a console server with DC power:
DC power is connected to DC-powered console servers by way of three wires: Return (RTN),
Ground (GND) and -48 VDC.
Chapter 2: Installation 13
WARNING: It is criticalthat the power source supports the DC power requirements of your console server. Make
sure that your power source is the correct type and that your DC power cables are in good condition before
proceeding. Failure to do so could result in personal injury or damage to the equipment.
The following diagram shows the connector configuration for DC power.
Figure 2.4: DC Power Connectio n Terminal Block
Table 2.6: DC Power Connection Details
Number Description Number Description
1 Power switch 3 GND (Ground)
2 RTN (Return) 4 -48 VDC
1. Make sure the console server is turned off.
2. Make sure DC power cables are not connected to a power source.
3. Remove the protective cover from the DC power block by sliding it to the left or right.
4. Loosen all three DC power connection terminal screws.
5. Connect your return lead to the RTN terminal, your ground lead to the GND terminal and
your -48 VDC lead to the -48 VDC terminal and tighten the screws.
6. Slide the protective cover back into place over the DC terminal block.
7. If your console server has dual-input DC terminals, repeat steps 3-6 for the second terminal.
8. Connect the DC power cables to the DC power source and turn on the DC power source.
14 Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide
9. Turn on the console server.
10. Turn on the power switches of the connected devices.
Configuring a Console Server
A console server may be configured at the appliance level through the command line interface
accessed through the CONSOLE or Ethernet port. All terminal commands are accessed through
a terminal or PC running terminal emulation software.
NOTE: T o configure using DSView 3 software, see the DSView 3 Installer/User Guide. To configure using the
consoleserver’s web manager, see Chapter 3. To configure using Telnet or SSH, see the ACS 6000 Command
Reference Guide.
To connect a terminal to the console server:
1. Using a null modem cable, connect a terminal or a PC that is running terminal emulation
software (such as HyperTerminal®) to the CONSOLE port on the back panel of the console
server. An RJ-45 to DB9 (female) cross adaptor is provided.
The terminal settings are 9600 bits per second (bps), 8 bits, 1 stop bit, no parity and no
flow control.
2. Turn on the console server. When the console server completes initialization, the terminal
will display the login banner plus the login prompt.
Using Telnet or SSH
An authorized user can use a Telnet or SSH client to make a connection directly to the console
of a device if all of the following are true:
The Telnet or SSH:
• protocol is enabled in the selected security profile
• protocol is configured for the port
• client is available, and it is enabled on the computer from which the connection is made
To use Telnet to connect to a device through a serial port:
For this procedure, you need the username configured to access the serial port, the port name
(for example, 14-35-60-p-1), device name (for example, ttyS1), TCP port alias (for example,
7001) or IP port alias (for example, 100.0.0.100) and the hostname of the console server or its IP
address.
To use a Telnet client, enter the information in the dialog boxes of the client.
-or-
Chapter 2: Installation 15
To use Telnet in a shell, enter the following command:
# telnet [hostname | IP_address]
login: username:[portname | device_name]
-or-
# telnet [hostname | IP_address] TCP_Port_Alias
login: username
-or-
# telnet IP_Port_Alias
login: username
To close a Telnet session:
Enter the Telnet hotkey defined for the client. The default is Ctrl ] + q to quit, or enter the text
session hotkey for the CLI prompt and then enter quit.
To use SSH to connect to a device through a serial port:
For this procedure, you need the username configured to access the serial port, the port name
(for example, 14-35-60-p-1), TCP port alias (for example, 7001), device name (for example,
ttyS1), and the hostname of the console server, IP address or IP Port alias (for example,
100.0.0.100).
To use an SSH client, enter the information in the dialog boxes of the client.
-or-
To use SSH in a shell, enter the following command:
ssh -l username:port_name [hostname | IP_address]
-or-
ssh -l username:device_name [hostname | IP_address]
-or-
ssh -l username:TCP_Port_Alias [hostname | IP_address]
-or-
ssh -l username IP_Port_Alias
16 Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide
To close an SSH session:
At the beginning of a line, enter the hotkey defined for the SSH client followed by a period.
The default is ~. Or, enter the text session hotkey for the CLI prompt and then enter quit.
Pluggable Devices Installation and Configuration
Before pluggable devices (PC cards and/or USB devices) can be inserted and configured,
pluggable device detection must be enabled.
NOTE: Go to http://www.avocent.com to see the curr ent list of supported pluggable devices. When a pluggable
device is not in the current list of suppor ted pluggable devices, the console server may attempt to configure the
device with standard settings, allowing it to wor k normally.
NOTE: When a pluggable device is not listed in the internal database, the DeviceInfo column may show no text at all
or show different text based on the type of card. One example is Unknown device f024 (rev 01).
To enable Pluggable Device Detection:
1. Select Pluggable Devices in the web manager.
2. Click Enable Pluggable Device Detection.
To install and configure a pluggable device:
1. Insert the PC card into an available slot or connect the USB device.
2. Select Pluggable Devices in the web manager. The Pluggable Devices table is displayed
and all detected pluggable devices are shown.
3. Click on the pluggable device name and configure the pluggable device parameters.
NOTE: Stor age devices are automatically mounted and configured. Configuration of wirelessdevicestakes effect
only after the device is ejected and re-inserted.
To eject a pluggable device:
NOTE: Always use the Web Manager to eject a pluggable device. Any other method may cause a kernel panic.
1. Select Pluggable Devices in the web manager.
2. Select the checkbox next to the pluggable device you want to eject, click Eject and
remove the pluggable device.
To rename a pluggable device (available for LAN devices):
1. Select Pluggable Devices in the web manager.
2. Check the box next to the pluggable device name you want to rename, then click Rename.
3. Enter the new name and click Save.
Chapter 2: Installation 17
18 Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide
Accessing the Console Server via
19
3
Once you’ve connected your ACS 6000 console server to a network, you can access the console
server with its web manager. The web manager provides direct access to the console server via a
graphical user interface instead of a command-based interface.
NOTE: F or instructionson accessing the console server via the CLI or DSView 3 software see the CycladesACS
6000 Command Reference Guide or the DSView 3 Installer/User Guide.
the Web Manager
Web Manager Overview for Administrators
NOTE: F or an overview of the web manager for regular users, see Web Manager Overview for Regular Users on
page 69.
To log into the web manager:
1. Open a web browser and enter the console server IP address in the address field.
2. Log in as either admin with the password avocent or as root with the password linux.
Figure 3.1 shows a typical web manager screen for an administrator and descriptions follow in
Table 3.1.
20 Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide
Figure 3.1: Administrator Web Manager Screen
Table 3.1: Web Manager Screen Areas
Number
Description
1
2 Tab bar. Displays whether the admin is in Expert or Wizard mode.
3
4
Top option bar. T he name of the appliance and of the logged in user appear on
the left side. Refresh, Print, Logout and Help buttons appear on the right.
Side navigationbar. Menu options for configuration, viewing of system information and access to devices. The options change based on user rights.
Content area. Contents change based on the options selected in the side navigation bar.
Wizard Mode
The Wizard mode is designed to simplify the setup and configuration process by guiding an
administrator through the configuration steps. An administrator can configure all ports in the
CAS Profile and set the Security Profile, Network and Users Settings using the Wizard.
Chapter 3: Accessing the Console Server via the Web Manager 21
By default, the first time an administrator accesses the console server through the web manager,
the Wizard will be displayed. Subsequent log-ins will open in Expert mode, and once the
console server has been configured, Expert mode becomes the default mode. An administrator
can toggle between Expert and Wizard modes by clicking the tab bar on the web manager
administrator screen.
Figure 3.2 shows a typical screen when an administrator is in Wizard mode.
Figure 3.2: Wizard screen
The following procedures describe how to configure the console server from the Wizard.
To configure security parameters and select a Security Profile:
1. Select the Security link in the content area.
2. Select the desired Security Profile. If using a Custom Security Profile, click the checkboxes
and enter values as needed to configure the services, SSH and HTTP and HTTPS options to
conform with your site security policy.
3. Under the Bootp Configuration Retrieval heading, uncheck the box(es)to disable Bootp
configuration retrieval and/or live configuration retrieval.
4. If you are not using DSView 3 software to manage the appliance, uncheck the Allow
Appliance to be Managed by DSView box.
22 Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide
5. Click Next to configure the Network or click the Network, Ports or Users link to open the
appropriate screen.
To configure network parameters:
1. Select the Network link in the content area.
2. Enter the Hostname, Primary DNS and Domain in the appropriate fields.
3. Select the IPv4 or IPv6 method for the ETH0 interface. If using Static, enter the Address,
Mask and Gateway in the appropriate fields.
4. Click Next to configure ports or click on the Security, Ports or Users link to open the
appropriate screen.
To configure Ports:
1. Select the Ports link in the content area.
2. Check the box(es) to enable all ports and/or to enable Cisco RJ45 Pin-Out to change the
pin-out when a Cisco cable is connected.
3. Use the appropriate drop-down menus to select the values for Speed, Parity, Data Bits, Stop
Bits, Flow Control, Protocol, Authentication Type and Data Buffering Status.
4. Select the Data Buffering Type. If using NFS, enter the NFS Server and NFS Path
information in the appropriate fields.
5. Click Next to configure users or click on the Network, Security or Users link to open the
appropriate screen.
To configure users and change the default user passwords:
WARNING: For security reasons, it is recommended you change the default password for both root and admin
users immediately.
1. Select the Users link in the content area.
2. Click a username (admin or root) and enter the new password in the Password and Confirm
Password fields.
-or-
Click Add to add a user. Enter the new username and password in the appropriate
fields.
3. (Optional) To force the user to change the default password, select the User must change
password at next login checkbox.
4. Assign the user to one or more groups.
5. (Optional) Configure account expiration and password expiration.
6. Click Next.
7. Repeat steps 3-7 as needed to configure new user accounts and assign them to default
groups.
NOTE: By default, all configured users can access all enabled ports. Additional configuration is needed if your site
securitypolicyrequires you to restrict user access to ports.
8. Click Save, then click Finish.
Expert Mode
The following tabs are available in the side navigation bar of the web manager when an
administrator is in Expert mode.
Access
Click Access to view all the devices connected to the console server.
To view and connect to devices using the web manager:
1. Select Access in the side navigation bar. The content area displays the name of the console
server and a list of names or aliases for all installed and configured devices the user is
authorized to access.
Chapter 3: Accessing the Console Server via the Web Manager 23
2. Select Serial Viewer from the Action column. A Java®applet viewer appears. In a gray area
at the top of the viewer, the Connected to message shows the IP address of the console
server followed by the default port number or alias.
3. Log in if prompted.
The following table describes the available buttons in the Java applet.
Table 3.2: Java Applet Buttons for Con necting to t he
Butto n Purpose
SendBreak To send a break to the terminal
Disconnect To disconnect fr om the Java applet
Select the left icon to reconnect to the server or device; or select the right icon to end the
session and disconnect from the Java applet
24 Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide
System Tools
Click System Tools to display icons which can be clicked to reboot or shut down the console
server, upgrade the console server’s firmware, save or restore its configuration or open a
terminal session with the console server.
System
Click System to display information about the console server and allow an administrator to
configure the console server’s system parameters. The following tabs are listed under System in
the side navigation bar.
Security
Security Profile
ASecurity Profile determines which network services are enabled on the console server.
During initial configuration, the console server administrator must configure security parameters
to conform with the site security policy. The following security features can be configured
either in the web manager, CLI or the DSView 3 software:
• Configure the session idle time-out
• Enable or disable RPC
• Allow all users to access enabled ports or allow the configuration of group authorizations
to restrict access
• Select a Security Profile, which defines:
• Enabled services (FTP, ICMP, IPSec and Telnet)
• SSH and HTTP/HTTPS access
The administrator can select either a preconfigured Security Profile or create a custom profile.
All the services and the SSH and HTTP/HTTPS configuration options that are enabled and
disabled for each Security Profile are shown in the Wizard - Security and the System - Security
- Security Profile pages.
To configure a Security Profile:
1. Select System - Security - Security Profile.
2. In the Idle Timeout field, enter the number of minutes before the console server times out
open sessions.
Chapter 3: Accessing the Console Server via the Web Manager 25
NOTE: T his value applies to any user session to the appliance via HTTP, HTTPS, SSH, Telnet or CONSOLE port.
The new idle time-out willbe applied to new sessions only.
3. Under the Enabled Services section, enable or disable the RCP checkbox.
4. Under the Serial Devices heading, enable or disable the Port access is controlled by
authorizations assigned to user groups checkbox.
5. Select the checkbox for Custom, Moderate, Open or Secure under the Security Profile
heading.
6. Click Save.
DSView 3 software security
You can also configure DSView 3 software security settings. When the console server is
managed by the DSView 3 software, the DSView 3 server will supply the certificate to the
console server. Under normal conditions, the DSView 3 software will manage the certificate to
clear and replace it with a new certificate as needed. If communication with the DSView 3
software is lost, the DSView server will be unable to clear the certificate and the console server
cannot be used. Click the Clear DSView Certificate button to configure the console server in
Trust All mode.
To configure DSView 3 software security settings:
1. Select System - Security - DSView.
2. Click the Allow appliance to be managed by DSView checkbox and click Save.
FIPS module
The console server has embedded the FIPS-capable OpenSSL that is the combination of the
FIPS Object Module (the FIPS 140-2 validated module) along with a FIPS-compatible OpenSSL
(it is a version of the OpenSSL product that is designed for compatibility with the FIPS Object
Module API).
If an administrator enables the FIPS module, the console server will use the FIPS Object
Module to perform encryption operations. The FIPS module is disabled by default.
When the FIPS module is enabled, the Monitoring - FIPS mode page will show what service
(SSHv2, HTTPS, SNMPv3 and ADSAP2) is in FIPS mode. All security functions and
cryptographic algorithms used by the service are performed in FIPS 140-2 Approved mode.
To enable the FIPS module:
1. Select System - Security - FIPS140.
2. Check the box to Enable the FIPS140-2 Module and click Save.
26 Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide
The console server will automatically reboot. During the reboot, the console server will erase
SSHkeys, update the configuration of HTTPD, SSHD, ADSAP2d and SNMPD files and test
the integrity of the FIPSObject Module. Once the reboot is complete, the console server will
accept SSH and HTTPSconnections using only FIPS-approved ciphers.
When FIPS is enabled the following restrictions apply:
For SSH sessions:
• Protocol version 1 will be disabled.
• Triple-DES CBS and AES 128/192/256 CBSare the only encryption ciphers that
will be accepted.
• HMAC-SHA1 and HMAC-SHA1-96 are the only message integrity algorithms
that will be accepted.
• Only RSAkeys 1024 to 16384 bits will be accepted.
HTTPSsessions will accept only the SSL v 3.1(TLSv1) protocol to establish the
SSLtunnel with one of the following encryption ciphers:
• AES-256-SHA
• AES-128-SHA
• Triple DESSHA (DES-CBC3-SHA)
SNMPversion 3 requests will be accepted when authentication is SHAand the
encryption cipher is AES.
Bootp Configuration Retrieval
You can set your consoleserver to be reconfigured during boot or at IPrenewal.
To generate configuration to be retrieved:
1. Click System Tools - Save Configuration and save the configuration to either an FTPsite
or locally.
-or-
Use the list_configuration command to get the CLItemplate scripts, edit the
configuration of the console server and save it as a text file.
-or-
Edit a file with CLI commands and save it.
2. Transfer the saved file to a DHCPserver.
3. Configure the DHCP server to transfer the configuration file to the console server.
To reconfigure a console server with bootp:
1. Click System - Security - Security Profile. Under the Bootp Configuration Retrieval
heading, ensure the box next to Enabled is checked.
2. Uncheck the box next to Enable Live Configuration. The saved configuration will be
retrieved and applied on the next reboot.
-or-
Ensure the box next to Enable Live Configuration is checked. The saved configuration
will be retrieved and applied on the next IPrenewal.
NOTE: You must configure your DHCPserver in order to transfer the configuration file to your console server.
Date and Time
The console server provides two options for setting the date and time. It can retrieve the date
and time from a network time protocol (NTP) server, or you can set the date and time manually
so that the console server’s internal clock is used to provide time and date information.
NOTE: T he Current Time displayed in the Date & Time screen shows only the time when the screen was opened. It
does not continue to update in real time.
To set the time and date using NTP:
Chapter 3: Accessing the Console Server via the Web Manager 27
1. Click System - Date And Time.
2. Select Enable network time protocol.
3. Enter the NTP server site of your choice and click Save.
To set the time and date manually:
1. Click System - Date And Time.
2. Select Set manually.
3. Using the drop-down menus, select the required date and time and click Save.
To set the time zone using a predefined time zone:
1. Click System - Date And Time - Time Zone.
2. Select Predefined.
3. Select the required time zone from the drop-down menu and click Save.
To define custom time zone settings:
1. Click System- Date And Time - Time Zone.
2. Select Define Time Zone.
28 Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide
3. Enter the Time Zone Name and Standard Time Acronym of your choice.
4. Enter the GMT Offset.
5. Select Enable daylight savings time if needed.
6. Select or enter the required values for daylight savings time settings and click Save.
Help and Language
Click System - Help And Language and use the drop-down menu to select the console server’s
language. Enter the full URL of the online help, ending in /index.html, on the local web server
in the Online Help URL field. Click Save.
Online help
When the online help feature is configured for your console server, clicking the Help button
from any form on the web manager opens a new window and redirects its content to the
configured path for the online help product documentation.
NOTE: Using the online help feature from the Avocent/Cyclades server is not always possibledue to firewall
configurations, nor is it r ecommended. It is generally advisable for you to use the online help system provided with
the product or download the online help .zip file and r un it from a local server.
The system administrator can download the online help from Avocent. For more information on
downloading the online help, contact Technical Support.
Once the online help file is obtained (in zip format), the files must be extracted and put in to a
user-selected directory under the web server’s root directory. The web server must be publicly
accessible.
General
An administrator can configure a login banner to display when a user begins a SSHv2, Telnet,
Console or web manager session.
To create a login banner:
1. Click System - General in the side navigation bar.
2. Check the box to enable the login banner.
3. Enter the text you want displayed upon login in the Login Banner field and click Save.
NOTE: T he default URL for online help is http://global.avocent.com/us/olh/acs6000/v_2.2.0/en/index.html.
Boot Configuration
Boot configuration defines the location from which the console server loads the operating
system. The console server can boot from its internal firmware or from the network. By default,
the console server boots from Flash memory. Clicking System- Boot Configuration will display
the Boot Configuration screen.
If you need to boot from the network, make sure the following prerequisites are met:
• A TFTP or BootP server must be available on the network
• An upgraded console server boot image file must be downloaded from Avocent and made
available on the TFTP or BootP server
• The console server must be configured with a fixed IP address
• The boot filename and the IP address of the TFTP or BootP server is known
To configure boot configuration:
1. Click System - Boot Configuration.
2. Under Boot Mode, select From Flash, and select Image 1 or Image 2.
-or-
Select From Network and enter the following information:
Chapter 3: Accessing the Console Server via the Web Manager 29
• Appliance IP Address: Enter the fixed IP address or a DHCP assigned IP address to the
• TFTP Server IP: Enter the IP address of the TFTP boot server.
• Filename: Enter the filename of the boot firmware.
3. Using the drop-down menu, select whether the Watchdog Timer is enabled. If the
Watchdog Timer is enabled, the console server reboots if the software crashes.
4. Using the drop-down menu, select one of the following speeds for both Ethernet 0 Mode
and Ethernet 1 Mode: 100BT full, 100BT half, 10BT full, 10BT half or Auto.
5. Using the drop-down menu, select the console port speed and click Save.
NOTE: Ethernet Mode will be affected after saving. The rest of the configuration willbe applied after rebooting.
Information
Click System - Information to view the console server’s identity, versions, power and CPU
information.
console server.
30 Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide
Usage
Click System - Usage to view memory and Flash usage.
Network
Click Network to view and configure the network options for Hostname, DNS, IPv6, Bonding,
IPv4 and IPv6 static routes, Hosts, Firewall, IPSec (VPN) and SNMP.
Settings
Click Network - Settings to make changes to the configured network settings: Hostname, DNS,
Bonding, IPv4 Multiple Routing Table.
NOTE: IPv4 Multiple Routing Table allow administrator to configure two networks one for each interface (EHT0
and ETH1) with its own default gateway.
Devices
An administrator can select, enable and configure the IP addresses assigned to the network
interfaces and view the MAC address. Besides the two standard Ethernet interfaces, the list of
network interfaces includes entries for any Ethernet PC cards that may be installed.
To configure a network device:
1. Select Network - Devices. The Devices screen appears with a list of network interfaces and
their status (enabled or disabled).
2. Click the name of the network device to configure.
3. Select the status (either Enabled or Disabled) from the drop-down menu.
4. Select one of the following IPv4 method options:
• Select DHCP to have the IPv4 IP address set by the DHCP server.
• Select Static to enter the IPv4 IP address, subnet mask and gateway address manually.
• Select IPv4 address unconfigured to disable IPv4.
5. Select one of the following IPv6 method options:
• Select Stateless if the link is restricted to the local IP address.
• Select DHCPv6 to have the IPv6 IP address set by the DHCP server.
• Select Static to enter the IPv6 IP address and prefix length manually.
• Select IPv6 address unconfigured to disable IPv6.
6. Select the Ethernet Mode for the built-in interface (ETH0 and ETH1).
NOTE: T he MAC Address for the device willbe displayedafter this option.
NOTE: T he following step is only active for mounted Ethernet PC cards.
7. Enter the following Wireless LAN information:
a. Select MyPrivateNet (ESSID) to enter the unique identifier for the wireless access
point.
b. Select Channel to enter the communication channel with the access point.
c. Select Encrypted to enable data encryption during transmission.
d. Enter the key or password to decode incoming encrypted data, then click Save.
IPv4 and IPv6 static routes
To add static routes:
1. Select Network - IPv4 Static Routes or IPv6 Static Routes. Any existing static routes are
listed with their Destination IP/Mask, Gateway, Interface and Metric values shown.
2. Click Add.
3. Select Default to configure the default route.
-or-
Select Host IP Or Network to enter custom settings for Destination IP/Mask.
Enter the required Destination IP/Mask Bits with the syntax <destination IP>/<CIDR>
in the Destination IP/Mask Bits field.
Chapter 3: Accessing the Console Server via the Web Manager 31
Hosts
4. Enter the IP address of the gateway in the Gateway field.
5. Enter the number of hops to the destination in the Metric field, then click Save
An administrator can configure a table of host names, IP addresses and host aliases for the local
network.
To add a host:
1. Select Network - Hosts.
2. Click Add to add a new host.
3. Enter the IP address, hostname and alias of the host you want to add, then click Save.
To edit a host:
1. Select Network - Hosts.
2. Click on the IP address of the hostname you want to edit.
32 Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide
3. Enter a new hostname and alias, as applicable, then click Save.
Firewall
Administrators can configure the console server to act as a firewall. By default, three built-in
chains accept all INPUT, FORWARD and OUTPUT packets. Select the Add, Delete or Change
Policy buttons to add a user chain, delete user-added chains and to change the built-in chains
policy. Default chains can have their policy changed (Change Policy) to accept or drop, but
cannot be deleted. Clicking on the Chain Name allows you to configure rules for chains.
Firewall configuration is available by clicking on Network - Firewall. Separate but identical
configuration screens are available from either the IPv4 Filter Table or IPv6 Filter Table menu
options.
Only the policy can be edited for a default chain; default chain policy options are ACCEPT
and DROP.
When a chain is added, only a named entry for the chain is created. One or more rules must be
configured for a chain after it is added.
Configuring the firewall
For each rule, an action (either ACCEPT, DROP, RETURN, LOG or REJECT ) must be selected
from the Target pull-down menu. The selected action is performed on an IP packet that matches
all the criteria specified in the rule.
If LOG is selected from the Target pull-down menu, the administrator can configure a Log
Level, a Log Prefix and whether the TCP sequence, TCP options and IP options are logged in
the Log Options Section.
If REJECT is selected from the Target pull-down menu, the administrator can select an option
from the Reject with pull-down menu; the packet is dropped and a reply packet of the selected
type is sent.
Protocol options
Different fields are activated for each option in the Protocol pull-down menu.
If Numeric is selected from the Protocol menu, enter a Protocol Number in the text field.
If TCP is selected from the Protocol menu, a TCP Options Section is activated for entering
source and destination ports and TCP flags.
If UDP is selected from the Protocol menu, the UDP section is activated for entering source and
destination ports.
Chapter 3: Accessing the Console Server via the Web Manager 33
Table 3.3: Firewall Config uration - TCP and UDP Options F ields
Field/Menu Option Definition
Source Port - or - Destination Port
TCP F lags
A singleIP address or a range of IP addresses.
[TCP only]SYN (synchronize), ACK (acknowledge), FIN ( finish), RST (reset),
URG (urgent) and PSH (push). The conditions in the pull-down menu for each flag
are: Any, Set or Unset.
If ICMP is selected from the Protocol menu, the ICMP Type pull-down menu is activated.
If an administrator enters the Ethernet interface (eth0 or eth1) in the input or output interface
fields and selects an option (2nd and further packets, All packets and fragments or
Unfragmented packets and 1st packets) from the Fragments pull-down menu, the target action
is performed on packets from or to the specified interface if they meet the criteria in the selected
Fragments menu option.
To add a chain:
1. Select Network - Firewall.
2. Select either IPv4 Filter Table or IPv6 Filter Table as needed.
3. Click Add.
4. Enter the name of the chain to be added.
5. Click Save.
NOTE: Spaces are not allowed in the chain name.
6. Add one or more rules to complete the chain configuration.
To change the policy for a default chain:
NOTE: User-defined chains cannot be edited. T o rename a user-added chain, delete it and create a new one.
1. Select Network - Firewall.
2. Select either IPv4 Filter Table or IPv6 Filter Table as needed.
3. Select the checkbox next to the name of the chain you want to change (FORWARD,
INPUT, OUTPUT).
4. Click Change Policy and select Accept or Drop from the drop-down menu.
5. Click Save.
To add a rule:
1. Select Network - Firewall.
34 Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide
2. Select either IPv4 Filter Table or IPv6 Filter Table as needed.
3. From the chain list, click the name of the chain you want to add a rule to.
4. Click Add and configure the rule as needed, then click Save.
To edit a rule:
1. Select Network - Firewall.
2. Select either IPv4 Filter Table or IPv6 Filter Table as needed.
3. From the chain list, click the name of the chain with the rule you want to edit.
4. Select the rule you want to edit and click Edit.
5. Modify the rule as needed and click Save.
IPSec(VPN)
Virtual Private Network (VPN) enables a secure communication between the console server and
a remote network by utilizing a gateway and creating a secured connection between the
console server and the gateway. The IPSec protocol is used to construct the secure tunnel and
provides encryption and authentication services at the IP level of the protocol stack.
NOTE: IPSec(VPN) is not supported with IPv6.
When Network - IPSec(VPN) is selected, the IPSec(VPN) screen is displayed.
Use the Add button to add a VPN connection or click on an existing connection name to edit
one already in the list. Click the Delete button to delete an existing connection. If NAT
settings need to be changed, click the Configure NAT button.
When you click the Add button, the IPSec(VPN) - Add screen is displayed.
NOTE: T o run IPSec (VPN) , you must enable IPSec under the custom Security Profile.
The remote gateway is referred to as the remote or right host and the console server is referred
to as the local or left host. If left and right are not directly connected, then you must also
specify a NextHop IP address.
The next hop for the remote or right host is the IP address of the router to which the remote
host or gateway running IPSec sends packets when delivering them to the left host. The next
hop for the left host is the IP address of the router to which the console server sends packets to
for delivery to the right host.
A Fully Qualified Domain Name should be indicated in the ID fields for both the Local (Left)
host and the Remote (Right) host where the IPSec negotiation takes place.
Chapter 3: Accessing the Console Server via the Web Manager 35
The following table describes the fields and options on the IPSec(VPN) - Add screen. The
information must match exactly on both ends for local and remote.
Table 3.4: Field and Men u Options for Configuring IPSec(VPN)
Field Name Defin ition
Connection Name Any descriptive name you wish to use to identify this connection.
Authentication Protocol
Boot Action The boot action configured for the host, either Ignore, Add or Start.
Authentication Method Authentication method used, either RSA Public Keys or Shared Secret.
Remote ( Right) Side - and - Local
(Left) Side
RSA Key (If RSA Key is selected)
Pre-Shared Secret (If Secret is
selected)
SNMP Configuration
The authentication protocol used, either ESP (Encapsulating Security Payload) or AH (Authentication Header).
Enter the required address or text for each of the four fields for both Remote
Side and Local Side: ID: This is the hostname that a localsystem and a
remote system use for IPSec negotiation and authentication. It can be a fully
qualified domain name preceded by @. For example, host-
name@xyz.comIP Address: The IP address of the host. NextHop: The
router through which the console server (on the left side) or the remote host
(on the right side) sends packets to the host on the other side. SubNet: The
netmask of the subnetwork where the host resides. Use CIDR notation. The
IP number followed by a slash and the number of ‘one’ bits in the binary notation of the netmask. For example, 192.168.0.0/24 indicates an IP address
where the first 24 bits are used as the network address. This is the same as
255.255.255.0.
For IPSec(VPN) authentication, you need to generate a public key for the
consoleserver and find out the key used on the remote gateway. Copy and
paste for copying the RSA key from another source is supported.
Pre-shared password between left and right users.
An administrator can configure SNMP, which is needed if notifications are to be sent to an
SNMP management application.
NOTE: T he Avocent ACS 6000 Enterprise MIB text file is available in the applianceat: /usr/local/mibs/ACS6000MIB.asn. The Avocent ACS 6000 Enterpr ise T RAP MIB text file is available in the appliance at:
/usr/local/mibs/ACS6000-TRAP-MIB.asn. Both files are also available at www.avocent.com.
To configure SNMP:
1. Click Network - SNMP.
2. Click the System button.
36 Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide
a. Enter the SysContact information (email address of the console server’s administrator,
for example, acs6000_admin@avocent.com).
b. Enter the SysLocation information (physical location of the console server, for
example, Cyclades_ACS6000), then click Save to go back to the SNMP screen.
3. Click Add to add a new community or v3 user.
4. Enter the community name for SNMP v1/v2 or the user name for SNMP v3 in the Name
field and enter the OID.
5. Select the desired permission from the pull-down menu. Choices are Read and Write or
Read Only.
6. If the required SNMP version is v1 or v2, click the Version v1, v2 button, then enter the
source (valid entry is the subnet address).
-or-
If the required SNMP version is v1 or v2 using an IPv6 network, click the Version
v1,v2 for IPv6 network button, then enter the source (valid entry is the subnet address).
-or-
If the required SNMP version is v3, click the Version v3 button, then select the
Authentication Type (MD5 or SHA), enter the authentication passphrase or password,
select the Encryption Method (DES or AES), enter the privacy passphrase and select
the Minimum Authentication Level (NoAuthNoPriv, AuthNoPriv, AuthPriv).
7. Click Save.
Ports
An administrator can enable and configure serial ports, auxiliary ports, the CAS Profile and the
Dial-in Profile from the Ports tab in the side navigation bar. On the auxiliary ports screen, you
can enable the auxiliary port and configure it based on the type of connected device.
Serial ports
On the Serial Ports table, you can specify the connection profile (CAS, Dial-In or Power) based
on the type of connected device and you can clone the port, reset to factory defaults and
enable/disable ports.
To enable or disable one or more serial ports:
1. Select Ports - Serial Ports.
2. Click the checkbox for each port you want to enable or disable.
3. Click the Enabled or Disabled button.
Chapter 3: Accessing the Console Server via the Web Manager 37
To configure or edit one or more serial ports with the CAS Profile:
1. Select Ports - Serial Ports.
2. Click the checkbox for each port you want to configure.
3. Click the Set CAS button.
a. To change the default pinout when a Cisco cable is connected to the selected port(s),
select the Enable Cisco from the RJ-45 pinout checkbox.
b. Use the drop-down menus to enable or disable the port and set the speed, parity, data
bits, stop bits and flow control.
4. Click Next or click the CAS link.
a. Enter the port name (when only one port was selected) or the port name prefix (when
more than one port were selected). The port name will be <port name prefix>-p-<port
number>.
b. Check the box to enable auto discovery. In this case, the port name will be used when
auto discovery fails to discover the server name. Check the box to enable speed auto
detection.
NOTE: Auto speed detection requires additional configuration in the CAS Profile-Auto Discovery Settings screen.
c. Use the appropriate drop-down menus to set the protocol and authentication type.
d. Enter the text session hotkey and power session hotkey in the appropriate fields.
e. Enter the TCP port alias in the appropriate field.
f. Enter the IPv4 or IPv6 alias and its interface in the appropriate field.
g. To allow a session only if DCD is on and to enable auto answer, check the appropriate
boxes.
h. Use the drop-down menu to select the DTR mode and enter the DTR off interval.
i. Use the drop-down menus to enable or disable line feed suppression and NULL after
CR suppression.
j. Enter the transmission interval, break sequence and break interval in the appropriate
fields.
k. Use the drop-down menus to enable or disable log in/out multisession notification and
informational message notification.
5. Click Next or click the Data Buffering link and use the drop-down menus to enable and
configure data buffering.
38 Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide
6. Click Next or click the Alerts link.
a. Click Enable Alerts to enable detection of alerts.
b. Click Add to add an alert string. Enter the string in the Alerts String field and click
Next to return to the Alerts screen.
c. Check the box next to an existing alert and click Delete to delete the string.
d. Click Delete Any to delete all strings whether selected or not.
NOTE: Clicking Delete Any willdelete all alert strings. Selecting all the alert strings and clicking Delete is not the
same functon as it willnot delete alert strings not shown in the table.
7. Click Next or click the Power link.
a. Click Add to add a new outlet. Click Selected PDU and select a PDU from the list of
detected PDUs. Enter the outlet(s) in the Outlets field, and click Next.
b. Check the box next to an existing merged outlet and click Delete to delete it.
NOTE: Power isonly available when a single serial port is selected.
8. Click Save.
Table 3.5: CAS Profile Parameters
Parameter Description
Physical
Enable Cisco RJ-45
Pin-Out
Status
Speed
Parity Defines the parity as either Even, Odd or None. Default: None.
Data Bits Defines the data bits as either 5, 6, 7 or 8. Default: 8.
Stop Bits Defines the stop bits as either 1 or 2. Default: 1.
Flow Control
CAS
Defines the serial port pinout. Default: Disabled.
Defines the status of the serial port as either enabled or disabled.
Default: Disabled.
Defines the speed as 300, 1200, 2400, 4800, 9600, 19200, 38400,
57600, 115200 or 230400. Default: 9600.
Defines the flow control as none, hardware, software, RxON software
or TxON software. Default: None.
Chapter 3: Accessing the Console Server via the Web Manager 39
Parameter Description
Port Name
Enable Auto Discovery
Enable Speed Auto
Detection
Protocol
Authentication Type
Text Session Hot Key
Power Session Hot Key
Name associated with the serial port (as an alias). Default: <appliance
mac address>-p-<port number >.
The target name will be discovered and willbe associated with this
serial port. If it fails, the Port Name will be used. Default: Disabled.
Tries to discover the speed of the serial port. T his feature requires additional configuration under the CAS Profile / Auto Discovery / Settings
page. Default: Disabled.
The pr otocol that will be used to access the serial port/target. SSH Authorized users can use SSH to connect to the console of a connected device. Telnet - Author ized users can use Telnet to connect to
the console of a connected device.SSH/Telnet - Author ized users can
use SSH and/or Telnet to connect to the console of a connected device
simultaneously. Raw - Authorized users can make a Raw Socket connection to the console of a connected device. Default: SSH/T elnet.
Authentication type that willbe used to authenticate the user dur ing target session. Default: Local.
Hotkey to suspend the target session and go to the CLI prompt. Not
available for Raw. Default: Ctrl-Z. NOTE: The default escape character for ts_menu is Ctrl-X.
Hotkey to suspend the target session and display Power Management
Menu to control the outlets merged to the target. Not available for Raw.
Default: Ctrl-P. NOTE: The default escape character for ts_menu is
Ctrl-X.
TCP Por t Alias
Port IPv4/IPv6 Alias
Port IPv4/IPv6 Alias
Interface
Allow Session Only if
DCD isOn
For a Telnet/Raw session: TCP port to connect directly to a serial port.
For SSH session: Aliasof the port similar to ttySxx. Default: 70XX,
where XX is the serial port number.
IPv4/IPv6 address used to connect directlyto a serial port. Default: not
configured (empty).
Interface (ETH0/ETH1) associated with the IPv4/IPv6 alias. Default:
ETH0.
When the DCD is OFF, the appliance will deny access for this serial
port. Default: Disabled (allow accessif DCD is OFF).
40 Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide
Parameter Description
When the input data matches one input string configured in Auto
Enable Auto Answer
DTR Mode
Answer, the output string will be transmitted to the serial port. Default:
Disabled.
DTR Mode can be set to the following: Always On. Normal - the DTR
status willdepend on the existence of a CAS session. Off Interval when the a CAS session is closed, the DT R willstay down during this
interval. Default: Normal.
DTR Off Interval
Line Feed Suppression
Null After CR Suppression
Transmission Interval
Break Sequence
Break Interval
Log In/Out Multi Session Notification
Informational Message
Notification
Data Buffering
Status Enables or disablesdata buffering. Default: Disabled.
Type
Interval in seconds used by DTR Mode Off Interval in milliseconds.
Default: 100.
Enables the suppressionof the LF character after the CR character.
Default: Disabled.
Enables the suppressionof the NULL character after the CR character. Default: Disabled.
The interval the port waits to send data to a remote client in milliseconds. Default: 20.
Sequence used to send a br eak signal to the serial port. Not available
for Raw. Default: ~break.
Interval for the break signal in milliseconds. Not available for Raw.
Default: 500.
Enables the notification to multi-session users when a new user logs in
or a user logs out. Not available for Raw. Default: Disabled.
Displays an information message when a target session is opened. Not
available for Raw. Default: Enabled.
Displays the type of data buffering: Local - stores the data buffering file
in the local file system. NFS - stores the data buffering file in the NFS
server. Syslog - sends the data to the syslog server. DSView - sends
the data to the DSView 3 software. Default: Local.
Time Stamp
When enabled, adds the time stamp to the data buffering line for a
Local or NFS database. Default: Disabled.
Chapter 3: Accessing the Console Server via the Web Manager 41
Parameter Description
Log-in/out Message
Serial Session Logging
Alerts
Status
Alert Strings Strings used to generate event notifications. Default: Empty.
Includes specialnotification for loginsand logouts in data buffering.
Default: Disabled.
Enabled - stores data at all times. Disabled - stores data when a CAS
session is not opened. Default: Enabled.
A specialevent notification will be generated when input data matches
one of the alert strings. Default: Disabled.
To configure the Dial-in Profile for a serial port with a connected modem:
1. Select Ports - Serial Ports.
2. Click the checkbox for a serial port with a connected modem.
3. Click the Set Dial button and use the drop-down menus to configure the dial-in settings.
4. Configure the PPP parameters (address, authentication and so on) and click Save.
Table 3.6: Dial-in Parameters
Parameter Description
Status Enables or disablesthe port. Default: Disabled.
Speed
The speed that will be used by mgetty to configure the serial device.
Default: 38400 bps.
Init Chat Chat for modem initialization. Default: "" \d\d\d+++\d\d\dATZ OK.
Configures the localand the remote IP address for the the PPP link. If
PPP Addr ess
Local IPv4/IPv6
Address
Remote IPv4/IPv6
Address
Accept Configuration from Remote Peer is selected, the remote peer
should send both IP addresses(local and remote) during negotiation.
Default: No Address.
Configures the localIPv4/IPv6 address for this PPP connection.
Configures the remote IPv4/IPv6 address for this PPP connection.
42 Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide
Parameter Description
Uses the radio button to select: none, PAP, CHAP or EAP.
• None - no authentication.
• PAP- use PAP protocol and the authentication type configured in
the PPP authentication type (it is configured in the Authentication /
Unit Authentication page).
• CHAP - use CHAP protocol. The configuration of the CHAP
PPP Authentication Protocol
secrets should be done while editing the file /etc/ppp/chap-
secrets.
• EAP- use EAP protocol. Available authentications:CHAP, SRP-
SHA1 and TLS. The configuration of the secrets for CHAP should
be done while editing the file /etc/ppp/chap-secrets. The con-
figuration of the secrets for SRP-SHA1 should be done while edit-
ing the file /etc/ppp/srp-secrets.
Default: None.
Configure the CHAP-interval, CHAP-max-challenge and CHAP-
restart. Default values:
CHAP
PPP Idle T imeout
• CHAP Interval = 0.
• CHAP Max Challenge = 10.
• CHAP Restart = 3.
Number of seconds being idle before PPP times out. Default: 0 (no
time-out).
To configure or to edit one or more serial ports with a connected PDU:
1. Select Ports - Serial Ports.
2. Click the checkbox for one or more serial ports with a connected PDU.
3. Click the Set Power button and use the drop-down menus to configure the physical
settings.
4. Click Next or click the Power link.
a. Use the drop-down menu to select the PDU type.
b. Check the box to enable speed auto detection.
c. Configure the polling rate.
Chapter 3: Accessing the Console Server via the Web Manager 43
d. For Avocent/Cyclades PDUs, enter the power cycle interval and then use the drop-
down menus to enable or disable Syslog, Buzzer and SW Overcurrent Protection.
5. Click Save.
Table 3.7: Power Parameters
Parameter Description
Physical
Enable Cisco RJ-45
Pin-Out
Status
Speed
Parity Defines the parity as either Even, Odd or None. Default: None.
Data Bits Defines the data bits as either 5, 6, 7 or 8. Default: 8.
Stop Bits Defines the stop bits as either 1 or 2. Default: 1.
Flow Control
Power
PDU Type
Defines the serial port pinout. Default: Disabled.
Defines the status of the serial port as either enabled or disabled.
Default: Disabled.
Defines the speed as 300, 1200, 2400, 4800, 9600, 19200, 38400,
57600 or 115200. Default: 9600.
Defines the flow control as none, hardware, software, RxON software
or TxON sofware. Default: None.
Defines the type or vendor of the PDU connected to the serial port.
• Auto - the vendor willbe detected.
• Avocent-Cyclades - Avocent-CycladesPM PDU family.
• SPC - SPC power control device family.
• Server Tech - Server T ech family.
Default: Auto.
Enable Speed Auto
Detection
Pooling Rate
For Avocent/Cyclad es PDUs
When enabled, detects the speed of the port. Default: Disabled.
The interval in seconds to update information from the PDU. Default:
20.
44 Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide
Parameter Description
Power Cycle Interval
Syslog
Buzzer Enables or disablesthe PDU’s buzzer. Default: Enabled.
SW Overcurrent Protection
The interval in seconds between Off and On actions for the power cycle
command. Default: 15.
When enabled, the PDU will send syslog messages to the appliance.
Default: Enabled.
When enabled, the software’s overcurrent protection is on. Default: Disabled.
To copy/clone the configuration of one port to other ports:
1. Select Ports - Serial Ports.
2. Click the checkbox for the serial port you want to clone.
3. Click the Clone button.
4. Enter the serial port(s) to be configured in the Copy Configuration To field and click Save.
NOTE: If the selected port is configured as a CAS Profile, the following parameters will not be copied: Port Name,
TCP Por t Alias, IPv4 Port Alias, IPv6 Por t Alias and Power (merged outlets).
To reset one or more serial ports to their factory configuration:
1. Select Ports - Serial Ports.
2. Click the checkbox for one or more serial ports you want to reset to their factory
configuration, then click the Reset To Factory button.
NOTE: Ser ial ports are set to the CAS Profile and disabled in the factory configuration.
Auxiliary ports
On the Auxiliary Ports screen, you can enable the auxiliary port and configure it based on the
type of connected device.
To configure an appliance with an internal modem:
1. Select Ports - Auxiliary Ports.
2. Use the drop-down menus to configure the Dial-in settings.
3. Configure the PPP parameters (address, authentication, and so on) and click Save.
To configure or edit auxiliary port with connected PDU:
1. Select Ports - Auxiliary Ports.
Chapter 3: Accessing the Console Server via the Web Manager 45
2. Click the Set Power button and use the drop-down menus to configure the physical
settings.
3. Click Next or click the Power link.
a. Use the drop-down menu to select the PDU type.
b. Check the box to enable speed auto detection.
c. Configure the polling rate.
d. For Avocent/Cyclades PDUs, enter the power cycle interval and then use the drop-
down menus to enable or disable Syslog, Buzzer and SW Overcurrent Protection.
4. Click Save.
To configure or edit auxiliary port with a connected modem:
1. Select Ports - Auxiliary Ports.
2. Click the Set Dial-In button and use the drop-down menus to configure the Dial-in
settings.
3. Configure the PPP parameters (address, authentication, and so on).
4. Click Save.
CAS Profile
An administrator can configure settings for auto discovery and for auto answer features.
Auto discovery
The auto discovery feature will discover the target name of the server connected to the serial
port. This name will be used as the alias of the serial port.
When auto discovery is active for a certain serial device, upon target connection (DCD ON
event), the appliance will send probe strings and start analyzing target device answers using
regular expressions. There will be predefined probe and match strings as well as customerdefined ones.
For each probe string sent, all regular expressions defined by the match strings will be tested.
After the last cycle, the sequence restarts. This procedure will run for a certain period (given by
the auto discovery time-out parameter) or until the target is successfully detected. If auto
discovery fails, the target name will be reset to the configured target name or to the
corresponding unique default target name.
NOTE: T he configured target name willbe used only after the auto discovery process fails.
46 Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide
NOTE: T he auto discovery processstarts when there is variation in the DCD signal from OFF to ON
(disconnect/connectthe target's cable, turn off/on the tar get) and when the configuration of the serial port goes
from disabled to enabled and there is a target connected in the port.
The probe strings will be used to stimulate the server (such as “\n”: a single newline).
The match strings are regular expressions where “%H” is a placeholder for the target name you
want to detect, such as:
“ \\(.*\\)(%H)\\(.*\\)” or just “xxx%Hyyy”.
The first one will extract target name from things such as:
nanana(myTarget): à results: myTarget
jhdsgjhas(tg2)kjafja à results: tg2
And the second one from things such as:
hsagdfjhagfxxxTARGETyyyyyy à resulting: TARGET
To configure the strings for probe/match used by auto discovery:
Perform this procedure to change the default settings or the probe or match strings used in auto
discovery.
1. Select Ports - CAS Profile - Auto Discovery. The Settings, Probe Strings and Match Strings
options appear in the side navigation bar.
2. To change the default auto discovery time-out or probe time-out, perform the following
steps.
a. Select Settings.
b. Enter a new value in the Auto Discovery Timeout and Probe Timeout fields.
c. Select a speed from the Default Speed on Auto Discovery Failure drop-down menu and
Probe Speed List.
d. Click Save.
3. To add a new probe or match string or delete an existing string, perform the following
steps.
a. Select Probe Strings or Match Strings.
b. To add a string, click Add, enter a new string in the New Probe String or New Match
String field and click Save.
c. To delete a string, select the checkbox for the string and click Delete.
4. Click Save.
Chapter 3: Accessing the Console Server via the Web Manager 47
To configure the input/output strings used by auto answer:
1. Select Ports - CAS Profile - Auto Answer.
2. To add an auto answer input and output string, click Add. Enter a new string in the Input
String or Output String fields and click Save.
-or-
To delete an auto input and output string, select the checkbox next to the string you
want to delete. Click Delete, then click Save.
Pool of CAS ports
An administrator can create a pool of serial ports where each serial port in the pool shares a
pool name, TCP Port Alias, IPv4 Alias and IPv6 Alias. The first available port in the pool is
used as the serial port for connection.
NOTE: T he multiple session accessright does not have any effect when using a pool of CAS ports. When all ports in
the pool are taken, the connection to the pool is denied.
NOTE: All ports in the pool must share the same CAS protocol. The protocol is validated during the connection to
the serial port. If the protocol does not match, the connection will be denied.
To configure a pool of CAS ports:
1. Click Ports - Pool of CAS Ports.
2. To create a pool, click the Add button.
- or -
To edit an existing pool, click the name of the pool you want to edit.
- or -
To delete a pool, check the box next to the pool you want to delete and click the
Delete button.
3. Enter the parameters for the pool in the appropriate fields.
4. In the left side of the Pool Members field, select the ports to be added to the pool and click
Add.
- or -
In the right side of the Pool Members field, select the ports to be removed from the
pool and click Remove.
5. Click Save.
NOTE: A serial port can only belong to one pool at a time, but a user can create an empty pool and add por ts to it
later.
48 Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide
Table 3.8: Pool of CAS Ports Parameters
Parameter
Description
Pool Name
TCP Por t
Alias
Pool IPv4
Alias
Pool IPv4
AliasInterface
Pool IPv6
Alias
Pool IPv6
AliasInterface
Dial-in Profile
An administrator can configure secure dial-in settings such as OTP login, PPP connections,
PPP/PAP authentication, callback and OTP users for PPP connections.
NOTE: If pluggable devicesare being used for dial-out, dial-in should be disabled.
To configure secure dial-in settings for ports with the Dial-in Profile:
The name of the pool. T he pool name is mandatory and should follow hostname guidelines, not exceed 64 characters and start with a letter.
The T CP Port Alias where the pool r esponds. This parameter isoptional.
The IPv4 addr ess used by the pool. This parameter isoptional.
The interface used by the IPv4 Alias. Default: Eth0.
The IPv6 addr ess used by the pool. This parameter isoptional.
The interface used by the IPv6 Alias. Default: Eth0.
1. Select Ports - Dial-In Profile - Settings.
2. To enable logging in to the console server through the modem and select a condition for
which logging in is allowed, perform the following steps.
a. To allow callback connections only, select Callback.
b. To allow any connection, select Enable.
3. To enable OTP authentication, select Enable from the OTP Login Authentication menu.
4. To enable and select a condition for PPP connections, perform the following steps.
a. To allow PPP callback connections only, select Callback.
b. To allow any connection, select Enable.
Chapter 3: Accessing the Console Server via the Web Manager 49
5. When the PAP authentication protocol is configured for the port, select the authentication
type from the PPP/PAP Authentication menu.
6. Click Save.
To configure callback users and phone numbers for ports with the Dial-in Profile:
1. Select Ports - Dial-In Profile - Secure Dial-In - Callback Users.
2. Click Add.
3. Enter the name and phone number used to perform the callback in the appropriate fields
and click Save.
To configure PPP OTP users for ports with the Dial-in Profile:
1. Select Ports - Dial-In Profile - Secure Dial-In - PPP OTP Users.
2. Click Add.
3. Enter the username and passphrase in the appropriate fields and click Save.
NOTE: T his PPP OPT user will establish PPP connection after being successfully authenticated.
To configure EAP-TLS as PPP authentication for ports with the Dial-in Profile:
1. Select Ports - Serial Ports.
-or-
Select Ports - Auxiliary Ports.
2. Check the box next to the port where the modem is connected and click Set Dial-In.
NOTE: If using an auxiliary port, the modem can be internal.
3. Configure the PPP Address settings. For example, set the PPP Address to Local
Configuration using 10.0.0.1 as the Local IPv4 Address and 10.0.0.2 as the Remote IPv4
Address.
4. For PPP Authenticaion, select the button next to By Appliance, and then select the button
next to EAP for the protocol. Click Save.
5. Select Ports - Dial-In Profile - Settings.
6. Use the drop-down menu to enable the PPP Connection and click Save.
7. Copy the certificates and keys to the /etc/ppp/cert file. They must be named server.crt (the
ACS 6000 console server certificate), ca.crt (the Certificate Authority’s certificate) and
server.key (the ACS 6000 console server asymmetric key).
50 Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide
Pluggable Devices
To manage pluggable devices:
1. If Pluggable Device Detection is enabled, select Pluggable Devices.
-or-
If it is disabled, click Enable Pluggable Device Detection.
2. Select the checkbox next to the pluggable device you want to configure, or select the
checkbox above the list of pluggable devices to select them all.
3. Click Insert All, Eject or Rename.
4. To disable detection, click Disable Pluggable Devices Detection.
To view and change pluggable device information:
1. Select Pluggable Devices and select a pluggable device name.
2. If the pluggable device type is Network, the Network/Device section will be visible to
allow the configuration of the network parameters.
-or-
If the pluggable device type is Modem (V.92 or wireless), the dial-in section will be
visible to allow the configuration of the dial-in parameters.
Authentication
Authentication can be performed locally, with OTP, or on a remote Kerberos, LDAP, NIS,
Radius or TACACS+ authentication server. If the console server is managed by a DSView 3
server, DSView authentication is also supported. The console server also supports remote group
authorizations for the LDAP, Radius and TACACS+ authentication methods.
Fallback mechanisms of the following types are available:
Local authentication can be tried first, followed by remote, if the local authentication fails
(Local/Remote_Method)
-or-
Remote authentication may be tried first, followed by local (Remote_Method/Local)
-or-
Local authentication may be tried only if a remote authentication server is down (Remote_
Method_Down_Local).
An administrator can configure authentication using the CLI utility and the web manager. The
default authentication method for the console server and the serial ports is Local. Any
authentication method that is configured for the console server or the ports is used for
authentication of any user who attempts to log in through Telnet, SSH or the web manager.
Appliance authentication
The console server authenticates for the console server and the ports, either in groups or
individually.
NOTE: It is advised when using group authorization that you use the same authentication for both the console
server and allserial ports, or use Single Sign-on Authentication to facilitate gr oup authorization.
When Single Sign-on Authentication is disabled, the console server uses the individual
configuration based in the destination of the access: the console server itself or each serial port.
Users must use their password each time they access an individual port. If enabled, Single Signon Authentication will use the authentication server you choose from the pull-down menu for
all access and no further authentication will be needed.
NOTE: Selecting unconfigured from the pull-down menu willallow the ports to continue to use individual
authentication servers, and will require your password the first time you access any port. After that, the port willnot
require password authentication if Single Sign-on Authentication is enabled.
To set authentication for the console server:
Chapter 3: Accessing the Console Server via the Web Manager 51
1. Click Authentication - Appliance Authentication.
2. Select the desired authentication server from the Authentication Type drop-down menu.
3. Select Enable single sign-on to enable single sign-on authentication, and select the desired
authentication server from the Authentication Type drop-down menu.
4. Click Save.
Authentication servers
When using an authentication server, you must configure its IP address and in most cases other
parameters before it can be used. The following authentication servers require configuration:
RADIUS, TACACS+, LDAP(S)|AD, Kerberos, NIS and DSView 3 servers.
To configure a RADIUS authentication server:
1. Select Authentication - Authentication Servers - RADIUS.
2. Enter the IP addresses of the First Authentication Server and First Accounting Server.
3. If used, enter the IP addresses for the Second Authentication Server and Second Accounting
Server.
52 Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide
4. Enter your secret word or passphrase in the Secret field (applies to both first and second
authentication and accounting servers), then re-enter the secret word or passphrase in the
Confirm Secret field.
5. Enter the desired number of seconds for server time-out in the Timeout field.
6. Enter the desired number of retries in the Retries field.
7. If you select the Enable Service-Type attribute to specify the authorization group
checkbox, enter the authorization group name for each of the following Service Types:
Login, Framed, Callback Login, Callback Framed, Outbound and Administrative.
8. Click Save.
To configure a TACACS+ authentication server:
1. Select Authentication - Authentication Servers - TACACS+.
2. Enter the IP addresses for the First Authentication Server and First Accounting Server.
3. If used, enter the IP addresses of the Second Authentication Server and Second Accounting
Server.
4. Select the desired service (PPP or raccess) from the Service drop-down menu.
5. Enter your secret word or passphrase in the Secret field (applies to both first and second
authentication and accounting servers), then re-enter the secret word or passphrase in the
Confirm Secret field.
6. Enter the desired number of seconds for server time-out in the Timeout field.
7. Enter the desired number of retries in the Retries field.
8. If you select the Enable User-Level attribute to specify the authorization group checkbox,
enter the authorization group name for up to 15 User-Levels.
9. Click Save.
To configure an LDAP(S)|AD authentication server:
1. Select Authentication - Authentication Servers - LDAP(S)|AD.
2. Enter the IP address of the server.
3. Enter the Base.
4. At the Secure drop-down menu, select Off, On or Start_TLS.
5. Enter the Database User Name.
Chapter 3: Accessing the Console Server via the Web Manager 53
6. Enter your Database Password, then re-type the database password in the Confirm Password
field.
7. Enter your desired Login Attributes.
8. Click Save.
To configure a Kerberos authentication server:
1. Select Authentication - Authentication Servers - Kerberos.
2. Enter the IP address (Realm) of the server.
3. Enter the Realm Domain Name (example: avocent.com).
4. Enter the Domain Name (example: avocent.com).
5. Click Save.
To configure an NIS authentication server:
1. Select Authentication - Authentication Servers - NIS.
2. Enter the NIS Domain Name of the server (example: corp.avocent.com).
3. Enter the NIS Server Address or broadcast (default is broadcast).
4. Click Save.
To configure a DSView authentication server:
1. Select Authentication - Authentication Servers - DSView.
2. Enter IP Address 1 - 4 for the DSView servers in the relevant fields.
3. Click Save.
Users Accounts and User Groups
Access to ports can be optionally restricted, based on authorizations that an administrator can
assign to custom user groups. Groups can also be authorized to manage power while connected
to devices. The console server has two default users (admin and root) and four pre-defined user
groups: admin, appliance-admin, shell-login-profile and user.
A user account must be defined for each user on the console server or on an authentication
server. The admin and root users have accounts by default, and either administrator can add and
configure other user accounts. Each local user account is assigned to one or more of the user
groups.
CAUTION: Change the default passwords for root and admin before you put the console server into operation.
54 Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide
Local accounts
The admin and root are equivalent users but named differently to address users familiar with
either Avocent equipment or the Cyclades families of console servers. Regular users can be
granted permissions by administrators at any time. The console server has two local user
accounts by factory default.
• admin: Performs the initial network configuration. The factory default password for admin
is avocent. The admin user is a member of the admin group and can configure the console
server and ports as well as user and group authorizations.
• root: Has the same permissions as the admin user. The factory default password for root is
linux. The root user is a member of the admin and shell-login-profile groups. When a root
user logs in via the CONSOLE port, SSH or telnet, the session is pre-defined by the login
profile to go directly to shell. The login profile can be customized so that it does not go
directly to shell.
To add new users:
1. Click Users - Local Accounts - User Names. The User Names screen is displayed with a list
of all users.
2. Click Add. The Local User Information screen is displayed.
3. Enter the new username and enter a password, then confirm the password.
4. Select or deselect User must change password at the next login checkbox.
5. To add the user to an available user group, select the user group name in the box on the
left and click Add (user is the default group). You can remove a user group from the box at
right by selecting it and clicking Remove.
6. Enter the desired parameters for Password Expiration.
• Min Days: Enter the minimum number of days allowed between password changes.
Password changes attempted sooner will be rejected. If not specified, -1 is the default
which disables the restriction.
• Max Days: Enter the maximum number of days a password is valid. After this period, a
password change will be forced. If not specified, -1 is the default which disables the
restriction.
• Warning Days: Enter the number of days that a warning is issued to the user prior to
expiration. Entering 0 will cause the warning to be issued on the expiration day. A
negative value or no value means that no warning will be issued.
7. Enter the desired Account Expiration date (YYYY-MM-DD).
8. Click Save.
To configure password rules:
1. Click Users - Local Accounts - Password Rules.
2. If password complexity is desired (recommended), make sure Check Password Complexity
is selected.
3. If password complexity is enabled, enter the desired values for password complexity.
4. Enter the desired values for Default Expiration.
5. Click Save.
User groups
User groups are given access and authorizations either by default or as assigned by an
administrator. Administrators can alter the permissions and access rights of users belonging to
the appliance-admin or user groups or create additional groups with custom permissions and
access rights. Administrators can add, delete or modify permissions and access rights for users
from any group at any time.
If an administrator configures the console server to restrict user access to ports, the administrator
can assign users to groups that are authorized for port access. The administrator can also
authorize groups for power management and data buffer management.
Chapter 3: Accessing the Console Server via the Web Manager 55
This document and the software refer to users whose accounts are configured on remote
authentication servers as remote users. Remote users do not need local accounts.
Radius, TACACS+ and LDAP authentication services allow group configuration. If a remote
user is configured as a member of a remote group, the authentication server provides the group
name to the console server when it authenticates the user. A local group by the same name
must also be configured on the console server. If an authentication server authenticates a remote
user but does not return a group, then the remote user is, by default, assigned to the user group.
admin group
Members of the admin group have full administrative privileges that cannot be changed, the
same access and configuration authorizations as the default admin user. Administrators can
configure ports, add users and manage power devices connected to the console server.
NOTE: T he only configuration allowed for the admin group is adding or deleting members.
To view admin Appliance Access Rights:
1. Click Users - Authorization - Groups. The Group Names screen is displayed, showing the
three default user groups along with any groups that have been created.
56 Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide
2. Click on admin under the Group Name heading. The content area will display the
Members screen listing all members belonging to the admin group (default members are
admin and root users).
NOTE: When any Group Name is selected, both the content area and side navigation bar change. The side
navigation bar will displayspecific menu options for Members and Access Rights (which include Serial, Power and
Appliance rights).
3. In the side navigation bar, click Access Rights - Serial or Access Rights - Power to access
the screens displaying the fixed access rights and permissions for members of the admin
group pertaining to serial ports and power management.
NOTE: T he Serial and Power screens are read-only and cannot be changed.
4. In the side navigation bar, click on Access Rights - Appliance. The Appliance Access
Rights screen appears and lists all access rights available to a member belonging to the
admin group. All appliance access rights are shown enabled (checked). Available appliance
access rights are:
• View Appliance Information
• Disconnect Sessions and Reboot Appliance
• Appliance Flash Upgrade and Reboot Appliance
• Configure Appliance Settings
• Configure User Accounts
• Backup/Restore Configuration
• Shell Access
• Transfer Files
NOTE: T he Appliance Access Rights screen for the admin and appliance-admin user groups is read-only and
cannot be changed. Unchecking any box and clicking Save willresult in an err or message. T he console server will
maintain all rights selected.
appliance-admin group
Members of the appliance-admin group have access restricted to tasks for managing only the
appliance. Appliance-admin user group members have no access to the serial ports or power
management options, and share all of the appliance access rights as admin except for Configure
User Accounts and Shell Access, which are permanently disabled for this group.
Chapter 3: Accessing the Console Server via the Web Manager 57
user group
Members of the user group have access to target devices unless they are restricted by an
administrator but have no access rights for the console server. Administrators can add appliance
access rights and permissions and can add users to custom user groups to add permissions and
access rights as needed. By default, all selections on the Appliance Access Rights screen will
be disabled.
NOTE: T he Appliance Access Rights screen for the user group can be changed at any time by an administrator.
This willchange the access r ights for all members of the console server’s user group.
shell-login-profile
Members of the shell-login-profile group have access to the shell after logging in. By default,
the root user belongs to this group. This is not a protected group and can be deleted.
Managing user groups
Administrators and members of the admin group can create custom user groups that contain any
users. Permissions and access for custom user groups will be determined by the top-level user
group permissions.
To create a custom user group:
1. Click Users - Authorization - Groups. The Groups screen is displayed and contains a list of
the three default user groups and any additional custom user groups that have been created.
2. Click Add in the content area.
3. Enter the name of the new user group you are creating.
4. Click Save.
To add members to a user group:
1. Click Users - Authorization - Groups.
2. Click the user group name.
3. Click Add. The Members Assignment screen is displayed showing a list of available users
in the left box and an empty box on the right.
4. Move users from the Available Users box on the left to the box on the right by doubleclicking on the username, or by selecting the name and clicking the Add button. You can
remove any names from the box on the right by double-clicking on the name or by
selecting the name and clicking the Remove button.
5. If you want to add remote users to the new user group (these must be valid names in your
remote authentication server), add them in the New Remote Users field.
58 Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide
6. Click Save.
To remove members from a user group:
1. Click Users - Authorization - Groups.
2. Click the user group name.
3. Check the box(es) of the member(s) you want to remove. Click Delete to delete the
selected members.
To configure a session idle time-out and/or login profile for a user group:
1. Click Users - Authorization - Groups.
2. Click on the name of the group whose session idle time-out and/or login profile you want
to set. In the side navigation bar, click Login Profile.
3. Select the radio button to use either the global settings for the Session Timeout or to use
custom settings for the user group. If using custom settings, enter the custom session
timeout (in seconds) in the field.
4. Check the Enable Log-In Profile box.
5. Click ts_menu to use the ts_menu application when a member of the selected user group
opens a session in the console server. Enter the ts-menu options in the Options field.
-or-
Click CLI to use CLI when opening a session. Enter the CLI command in the CLI cmd
field and check the box if you want to exit after executing the command.
6. Click Save.
NOTE: If the user belongs to multiplegroups, the login profile used will be the first enabled login profile based on
alphabeticalorder of the group.
Table 3.9: ts_menu Option s
Command Description
-p Displays TCP port
-i Displays local IPv4 assigned to the serial port
-i6 Displays local IPv6 assigned to the serial port
-u <name> Username to be used in the target session
Chapter 3: Accessing the Console Server via the Web Manager 59
Command Description
-e <[^]char>
-l Sorted listsports and exit
-ro Read-Onlymode
<portname> Connect directly to a serial port
-t Idle time-out in seconds to choose the target
Escape character used to close the target session. Default
value: Ctrl-X
To add access to serial ports for a user group:
1. Click Users - Authorization - Groups.
2. Click the new user group name.
3. In the side navigation bar, click Access Rights.
4. In the content area, click Add.
5. Move serial target devices from the Available Target box on the left to the box on the right
by double-clicking on the serial target name, or by selecting the target and clicking the
Add button. You can remove any targets from the box on the right by double-clicking on
the target or by selecting the target and clicking the Remove button.
6. Select the desired access rights.
7. Click Save. The Serial screen will appear and show the serial target devices you have
authorized for use by the user group with configured permission(s).
8. Edit the access rights by selecting the checkbox next to one or more of the target names in
the list as needed and click Edit. The Target Access Rights screen is displayed with the
access rights. Select the desired access rights and click Save.
To assign PDU access for a user group:
NOTE: Assigning PDU access to a user group givesthem full accessto all power management functionsfor that
PDU. If you want the user group to have access to outlets only, use the procedure T o assign outlet accessfor a new
custom user group below.
1. Click on Users - Authorization - Groups.
2. Click on the user group name.
3. In the side navigation bar, click Access Rights - Power.
60 Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide
4. In the content area, click Add. The PDU Assignment screen appears with the list of
available PDUs in the left box.
5. Move PDU devices from the Available PDU box on the left to the box on the right by
double-clicking on the PDU name, or by selecting the PDU and clicking the Add button.
You can remove any PDUs from the box on the right by double-clicking on the PDU name
or by selecting the PDU and clicking the Remove button.
6. You can specify a custom PDU ID in the field at bottom and assign it a custom PDU ID.
NOTE: T he custom PDU ID is for assigning user group authorization to manage PDUs that have not yet been
connected to the console server.
7. Click Save.
To assign outlet access for a new custom user group:
NOTE: Assigning outlet access to user groups allows group members to turn outlets on or off, and enable locking
and power cycle capabilities on compatiblePDUs.
1. Click Users - Authorization - Groups.
2. Click on the new user group name.
3. In the side navigation bar, click Access Rights - Power - Outlets.
4. Click Add. The Add Outlet screen is displayed.
5. For connected PDUs, click the Select PDU button to activate the Connected PDUs and
Outlets fields.
6. Select Connected PDU from the pull-down menu.
7. Enter the outlets assigned to the user group.
NOTE: Outlets can be specified individually, (for example 1,3,6,8) or as a range (for example 1-4) or a combination
of both, (for example 1-4,6,8 which assigns access to outlets 1, 2, 3, 4, 6 and 8).
8. If a custom PDU ID has been created for future use, and you want to pre-assign outlets,
click the Custom button to enter the custom PDU ID name and specify the outlets.
9. Click Save.
To assign appliance access rights for custom user groups:
1. Click Users - Authorization - Groups.
2. Click the new user group name.
3. In the side navigation bar, click Access Rights - Appliance.
4. Select the desired appliance access rights and click Save.
Chapter 3: Accessing the Console Server via the Web Manager 61
To configure a group in a TACACS+ authentication server:
1. On the server, add raccess service to the user configuration.
2. Define which group(s) the user belongs to in the raccess service following this syntax:
group_name = <Group1>[,<Group2,...,GroupN>];
For example:
In the console server, configure a new authorization group TACACS_1 , and configure the
access rights for this group. In the TACACS+ server, configure the user regina with the
following attribute: raccess = group_name=TACACS_1;
Then, configure the user special with the following attribute: raccess = group_name=admin;
During the authentication phase, the console server will receive the attribute raccess from the
TACACS+ server. The user regina belongs to the authorization group TACACS_1 and the user
special belongs to the authorization group admin.
To configure a group in a RADIUS authentication server:
Define which group(s) the user belongs to in the attribute FRAMED_FILTER_ID with the
following syntax:
[:group_name=]<acs6000_group1>[,<acs6000_group2>];
NOTE: T he gr oup names should be separated by a comma and end with a semi-colon.
NOTE: T he ACS 6000 console server accepts multipleFRAMED_FILTER_ID attributes.
For example:
In the console server, configure new authorization groups RADIUS_1 and RADIUS_2, and
configure the access rights for these groups. In the Radius server, configure the user regina with
the following attribute:
FramedFilterID = group_name=RADIUS_1,RADIUS_2;
-or-
FramedFilterID = RADIUS_1,RADIUS_2;
-or-
FramedFilterID = RADIUS_1;
FramedFilterID += RADIUS_2;
Then, configure the user special with the following attribute:
FramedFilterID = group_name=admin;
62 Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide
During the authentication phase, the console server will receive the attribute FramedFilterID
from the RADIUS server. The user regina belongs to authorization group RADIUS_1 and
RADIUS_2. and the user special belongs to authorization group admin.
To configure group an LDAP authentication server:
On the LDAP server, edit the info attribute for the user and add the following syntax.
info: group_name=<Group1>[,<Group2>,...,<GroupN>];
Event Notifications
The console server will generate notifications for a variety of events. You can configure the
console server to direct or store those event notifications to various destinations for immediate
use or for analysis later.
Event List
The Event List screen lists console server events, each of which can be configured for SNMP
Traps, Syslog, DSView 3 software, Email and SMS.
To configure Events:
1. Click Events and Logs - Events.
2. Locate the events for which you want notification sent and select the checkbox(es) next to
the event number(s).
3. Click Edit.
4. If you want an event notification sent for any configured event destination type, click its
associated Send checkbox.
5. Click Save. The Events page appears with an X in the column below the destination type
if the Send box was checked on the Events Settings screen.
Event Destinations
The console server will generate notifications for a variety of events. You can configure the
console server to direct or store event notifications to various destinations for immediate use or
for analysis later.
To configure Event Destinations:
1. Click on Event and Logs - Event Destinations.
2. Under the Syslog heading, use the drop-down menu to select the Facility.
Chapter 3: Accessing the Console Server via the Web Manager 63
3. Select Remote Server - IPv4 to enable syslog messages to be sent to one or more remote
IPv4 syslog servers, and enter the IPv4 Address or Hostname. Separate multiple server
addresses by commas.
-or-
Select Remote Server - IPv6 to enable syslog messages to be sent to one or more
remote IPv6 syslog servers, and enter the IPv6 Address or Hostname. Separate multiple
server address by commas.
4. Select Appliance Console to send messages to the console server’s console.
5. Select Root Session to send syslog messages to all sessions where you are logged in as root
user.
6. Under the SNMP Trap heading, enter the name of the community defined in one or more of
the SNMP trap servers in the Community field then enter the IP addresses of up to five
servers in the server fields.
7. Under the SMS heading, enter the SMS Server, Port and Pager Number information in the
appropriate fields.
8. Under the Email heading, enter the Server, Port and Destination Email information in the
appropriate fields.
9. Under the DSView heading, enter the IP address of the DSView 3 server where event
notifications will be sent in the DSView 3 server field. Enter the syslog server port number
for the DSView 3 server, the SSH information and the buffer warning information in the
appropiate fields.
10. Click Save.
Data Buffering
To configure Data Buffering:
1. Select Events and Logs - Data Buffering.
2. Enter the segment size in kilobytes and spare segments in the Local Data Buffering
Settings section.
3. In the NFS Data Buffering Settings section, enter the following information: NFS Server,
NFS Path, Segment Size (Kbytes) and Spare Segments.
NOTE: RPC service must be enabled in the Security Profile screen before configuring NFS Data Buffering
Settings. NFS does not support IPv6.
64 Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide
4. To configure data buffer storage on a syslog server in the Syslog Data Buffering Settings
section; select a facility number from the drop-down menu: Log Local 0, Log Local 1, Log
Local 2, Log Local 3, Log Local 4 or Log Local 5.
5. Click Save.
Appliance logging
To configure appliance logging:
1. Click Enable appliance session data logging.
a. Select the destination for appliance session data logs from the pull-down menu.
Choices are Local, NFS, Syslog and DSView.
b. Enable or disable timestamping the appliance session data logs.
2. Click Enable appliance session data logging alerts.
3. Enter the desired alert strings (up to ten) in the fields provided.
4. Click Save.
Sensors
The console server has sensors that monitor the internal temperature. You can specify an
operating range for the console server that fits its environment.
CAUTION: Do not use values that exceed the maximum and minimum temperatures. See "Technical
Specifications" on page 73.
To configure the temperature sensors:
1. Click Events and Logs - Sensors.
2. In the Maximum Temperature field, enter the temperature in degrees Celsius that, if
exceeded, will generate an event notification.
3. In the Maximum Temperature Threshold field, enter the temperature threshold in degrees
Celsius below the maximum temperature.
NOTE: T he Maximum Temperature Threshold field will define a region around the maximum temperatur e. When
the temperature exceeds the Maximum Temperature plus Threshold, an event notification willbe gener ated. When
the temperature falls below the Maximum T emperature minus Threshold, an even notification that the console
server has returned to normal operating temperature will be generated. This is also true for setting the minimum
temperature threshold.
4. In the Minimum Temperature field, enter the temperature in degrees Celsius that, if the
console server’s temperature falls below, will generate an event notification.
5. In the Minimum Temperature Threshold field, enter the temperature threshold in degrees
Celsius above the minimum temperature.
6. Click Save.
Power Management
Connected power devices can be used for remote power management. The console server
enables users who are authorized for power management to turn power on, turn power off and
reset devices that are plugged into a connected PDU.
The following types of power devices can be connected to any serial port or to the
AUX/Modem port (if an internal modem is not installed):
• Avocent Power Management Power Distribution Unit (PM PDU).
• Cyclades PM Intelligent Power Distribution Units (IPDUs) - With Cyclades PM IPDUs, up
to 128 outlets can be daisy-chained and managed from a single serial port.
• Avocent SPC power control devices.
• Server Technology Sentry™ family of Switched Cabinet Power Distribution Units (CDUs),
Smart Cabinet Power Distribution Units (Smart CDUs) and switched CDU Expansion
Module (CW/CX) power devices. One additional level of power devices can be daisychained with ServerTech Expansion modules.
Chapter 3: Accessing the Console Server via the Web Manager 65
PDUs
• Server Technology Sentry Power Tower XL™ (PTXL) and Power Tower Expansion
Module (PTXM) power devices.
NOTE: T he ter m PDU refers to any of these types of power devices.
The console server automatically recognizes and supports Avocent PM PDUs, Cyclades PM
IPDUs or Avocent SPC devices when the corresponding serial port is configured for power
management.
For supported Server Technology PDUs, the console server must be managed by a DSView 3
server (version 3.6.0.152 or greater), the needed power device license must be present and the
power device must be added to the DSView 3 software.
The license is automatically downloaded from the DSView 3 server onto the console server,
and then configuration and management can be performed either through the DSView software
or through the web manager.
To manage a PDU:
1. Select Power Management - PDUs.
66 Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide
2. Select the checkbox next to the PDU you want to manage.
3. Click On, Off, Cycle, Reboot PDU, Reset HW Overcurrent Protection or Factory Defaults
if desired. A confirmation appears. Click OK.
NOTE: T he power controls (On, Off and Cycle) will be applied to alloutlets of the PDU.
4. To change the PDU ID, click Rename and enter the name in the New PDU ID field.
5. Click Save.
To upgrade firmware:
1. Select the checkbox next to the PDU you want to upgrade and click the Upgrade
Firmware button.
2. Fill all fields with correct information and click Download to download the firmware to
the console server.
3. When the download finishes, the Install PM Firmware screen appears. If the version
information is correct, click Upgrade Now to start the upgrade of the firmware in the PDU.
4. When the upgrade finishes, the Finish Upgrade screen appears with the result of the
upgrade action. Click Finish.
NOTE: You can upgrade the firmware for multiple PDUs at the same time for Avocent PM PDUs only.
To view a PDU’s information and manage outlets:
1. Select Power Management - PDUs.
2. Click the name of the PDU you want to view or manage.
3. The Outlet Table with power controls window appears and the side navigation bar displays
a list of options.
4. To manage outlets of PDU:
a. Check the box(es) of the outlet number(s) you want to manage.
b. Click On, Off, Cycle, Lock or Unlock to perform that function for the selected outlet(s).
5. Click Information in the side navigation bar to view a PDU’s information.
6. Click Overview in the side navigation bar to view data monitoring information.
7. Click Current, Voltage, Power Consumption, Energy Consumption or Environment in the
side navigation bar to view a table with appropriate information. Click Reset Values to
clear Max, Min and Average values.
Login
Chapter 3: Accessing the Console Server via the Web Manager 67
To configure a PDU:
1. Click Settings to expand the side navigation bar.
2. Click Outlets.
3. Click on an outlet number to change its settings. Click Save, then click Close.
-or-
Check two or more boxes next to the outlets for which you want to change settings.
Click Edit to change the settings for the outlets you selected. Click Save.
4. Click PDU to view and configure PDU settings. Click Save when finished.
5. Click Phases or Banks.
a. Click on the name of a phase or bank to change its settings, or click one or more boxes
next to the phase(s) or bank(s) you want to change.
b. Click Save to save the settings and click Close to return to the Phase screen.
NOTE: T he PDU model defines available parameters in the Settings window.
An administrator can change the login password for a supported PDU type. This password is
used by the console server to communicate with the PDU. (Only one password is supported for
all PDUs of the same type.)
To change a PDU password:
1. Select Power Management - Login.
2. To change the password for an Avocent or Cyclades PDU, an Avocent SPC power control
device or a Server Tech PDU, enter the password in the appropriately labeled section.
3. Click Save.
Outlet Groups
By selecting the Outlet Groups tab, you can view status, outlet and power consumption for
outlet groups, as well as configure them. You can also turn on, turn off or cycle selected outlet
groups.
To manage outlet groups:
1. Select Power Management - Outlet Groups.
2. Check the box next to the name of the Outlet Group you want to manage.
3. Click the On, Off or Cycle radio button, if desired.
68 Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide
-or-
4. Click Add to add an outlet group. The Add Group screen appears. Enter the name in the
Group Name field.
5. Click Save.
To view and change outlet group information:
1. Select Power Management - Outlet Groups.
2. Click the name of the outlet group you want to view or manage.
3. To add outlets, click Add to add a new outlet to the group. Fill the fields and click Save to
return to the Outlet Group Details table.
4. To delete outlets, check one or more boxes next to the outlet(s) you want to remove from
the group. Click Delete, then click Close when finished.
Active Sessions
The console server allows multiple users to log in and run sessions simultaneously. The Active
Sessions feature allows you to view all active sessions and kill any unwanted sessions. Click
Active Sessions to view all open sessions on the console server.
NOTE: If you start another session with the console server while viewing this screen, it will not be visible until you
click Refresh at the top of the web manager window.
To kill an active session:
1. Click Active Sessions. The Active Sessions screen appears and lists all open sessions to the
console server by the user’s workstation IP.
2. Select the checkbox next to the session you want to kill, then click the Kill button. After a
few seconds, the Active Session screen will redisplay the open sessions, minus the one you
killed.
Monitoring
When you click Monitoring, a variety of network and console port information is available for
viewing. The screens are only for viewing and have no interactivity with the user. The
following table shows the types of information available.
Chapter 3: Accessing the Console Server via the Web Manager 69
Table 3.10: Monitoring Screens
Screen Name Defin ition
Network - Devices
Network - IPv4 Routing Table Shows Destination, Gateway, Genmask, Flags, Metr ic, Ref, Use and lface.
Network - IPv6 Routing Table Shows Destination, NextHop, Flags, Metric, Ref, Use and lface.
Serial Por ts
Fips Mode Shows Service Name and Mode Indication.
Shows Ethernet ports and PC card Device Name, Status (enabled/disabled),
IPv4 Addr ess, IPv4 Mask and IPv6 Address.
Shows Device Name, Profile, Settings, Signals, TX Bytes, RX Bytes,Frame
Error , Parity Error, Break and Overrun.
Change Password
An administrator or user can change their own password from this screen.
To change your own password:
1. Select Change Password.
2. Enter the old password and new password in the appropriate fields.
3. Confirm the new password, then click Save.
Web Manager Overview for Regular Users
The following figure shows features of the web manager for a regular user.
70 Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide
Figure 3.3: Web Manag er Regular User Screen
Table 3.11: Web Manager Regular Users Screen Functio nal Areas
Number Descript ion
1
2 Side navigationbar. Menu options appear that are available for regular users.
3 Content area. Contents change based on the options selected in the side navigation bar.
Table 3.12: Web Manager Optio ns for Regular Users
Menu Option Descript ion
Access
Top option bar. T he name of the appliance and the name of the logged in user appears on the left side and
Refresh, Print, Logout and Help buttons appear on the right.
Displays all the devices the user can access. Clickon Serial Viewer in a device’s
Action column to launch a terminal session with that device.
Chapter 3: Accessing the Console Server via the Web Manager 71
Menu Option Descript ion
Power Management
PDUs Outlet Groups
Change Password Change your own password.
ClickPDUs to turn on, turn off, cycle, reboot, reset the HW overcurrent protection,
returnt to factory defaults or rename PDUs connected to the console server. Click
Outlet Groups to manage groups of outlets on connected PDUs.
72 Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide
Appendix A: Technical Specifications
Table A.1: Technical Specificat ions for the ACS 6000 Co nsole Server Hardware
General Inf ormation
CPU PPC440EPx @ 533 MHz (PowerPC with Security Acceleration Engine)
Memory 256 MB DDR-2 / 128 MB NAND Flash (embedded ICs on motherboard)
2 Ethernet 10/100/1000BT on RJ-45
1 RS232 Console on RJ-45
Appendices 73
Interfaces
Power Information
Power Supply
Power Consumption
1 AUX RS232 on RJ-45 or internal MODEM V.92 on RJ-45 (RJ11 compatible)
RS232 Serial Ports on RJ-45
1 USB 2.0 Host on Type A connector
2 PC Card / CardBus with ejector ( dual Type II or single Type III)
Internal 100- 240 VAC, 50/60 Hz
Optional Dual entr y, redundant power supplies
-48 VDC option available
Nominal voltage 120 VAC:
Typical0.17 A, 20 W
Maximum 0.25 A, 30 W
Nominal voltage 230 VAC:
Typical0.1 A, 23 W
Maximum 0.15 A, 35 W
Nominal voltage -48 VDC (20% tolerance)
Typical0.5 A
Ambient Atmospheric Co ndition Ratings
74 Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide
Operating Temperature 32oF to 122oF (0oC to 50oC)
Storage T emperature -4oF to 158oF (-20oC to 70oC)
Humidity 20% to 80% relativehumidity (non-condensing) across the operating temperature r ange
Dimensions
Height x Width x Depth
Weight 6-7 pounds (2.722- 3.175 kg) depending on the model
Certifications
1.715 x 17.250 x 9.50 in
(4.3561 x 43.815 x 24.13 cm)
Emissions and Immunity: FCC ClassA (USA), CE Class A (EU), ICES-003 ( Canada), VCCI
(Japan), C-Tick(Australia, no internal modem), A-Tick(Australia), KCC (Korea)
Safety: UL 60950- 1 (USA), cUL (Canada), EN-60950-1 (EU), CB, GS, GOSTR (Russia)
Appendices 75
Appendix B: Recovering a Console Server's Password
To recover the console server's root password:
1. Connect directly to the console server’s CONSOLE port.
2. Turn the console server off, then on again.
3. Press the Spacebar to access the uboot prompt.
4. Type hw_boot single and press Enter.
5. The console server will boot into single-user mode. Type passwd and press Enter.
6. Enter the new password and confirm.
7. Type reboot and let the console server boot normally.
Appendices 76
Appendix C: Port Information for Communication with the DSView 3 Software
The following ports on an ACS 6000 advanced console server can accept connections from the
DSView 3 management software:
• TCP port 3502 (https)
• TCP port 3871 (adsap2)
• UDP port 3211 (aidp)
• TCP port 22 (sshd)
The following ports in the DSView 3 software can accept connections from the ACS 6000
advanced console server:
• TCP port 4122 (default: SSH server)
• TCP port 4514 (default: data logging or Syslog server)
Appendices 77
Appendix D: Accessing a Console Server with a DSView 3 Software Installation via Dial-up
When a DSView 3 software user establishes a serial session, the following events occur:
• The user selects a serial port to access.
• A viewer is downloaded from the DSView 3 server to the user's workstation.
• The DSView 3 software passes information to the viewer, such as an authorization key,
the console server's IP address and serial port.
• The viewer then accesses the console server's serial port through an SSH session by
passing the authorization key obtained from the DSView 3 server.
• The serial session begins.
To ensure constant connectivity, a DSView 3 server can be configured with an out of band
(OOB) “back door” that will allow it to call a console server via modem in the event of a
network or Internet failure.
Installing DSView 3 software with an OOB back door
The DSView 3 server must be running on hardware that has a connected modem, and the
console server must have a built-in modem or access to a modem via a PCMCIA card, USB or
serial port.
For this installation, the DSView 3 server must be the central point of reception of both the
packets leaving the downloaded viewer and the console server. To ensure this, Proxy mode
must be configured within the DSView 3 software. The viewer will then point to the DSView
3 server (not the console server) to establish the SSH connection. The DSView 3 server would
then route the packets by changing both the source and destination IP addresses and act as a
middle point of communication.
Under normal operating conditions, packets received from the Video Viewer would route
through the DSView 3 server via Ethernet. In an error state, the DSView 3 server would detect
that the normal path to the console server was interrupted and would dial out to the console
server, pass authentication and establish a PPP connection. Packets that would normally pass
via Ethernet would instead be routed via PPP.
Because of the speed differences between Ethernet and dial-up, performance would be notably
slower, but still present. Multiuser connections would further degrade performance and are not
recommended. For this reason, dial-up backup is recommended as an emergency backup feature
only.
78 Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide
Configuring dial-up for a console server
To configure dial-up to a console server within the DSView 3 software:
1. In a Units view window containing appliances, select the ACS 6000 console server you
want to configure. For dial-in with callback, you must first select DSView Server -
Properties - DSView Modem Sessions under the System tab and enter the the phone number
assigned to the DSView 3 server in the Analog Phone Number field.
2. Select DSView Settings - Dial-up, and click Enable Dial-up.
3. Select Modem Type - Analog.
4. Enter the phone number for the console server you want to use.
5. Enter the PPP User and select the PPP Auth Protocol in the appropriate fields.
6. For dial-in with callback, enable the dial-back checkbox.
7. Select DSView Settings - Dial-up - PPP Password, then enter and confirm the password
needed to access the ACS 6000 console server.
8. Select DSView Settings - Dial-up - IP Addresses.
9. Click Generate Automatically to set the IP address automatically, or enter the PPP Local IP
address and Appliance IP address manually.
10. Select DSView Settings - Dial-up and click Save.
To configure a console server to receive the dial-up connection within the DSView 3
software:
1. In a Units view window containing appliances, select the ACS 6000 console server you
want to configure.
2. For a modem attached to a serial port, select Ports - Serial Ports, then select the port that
contains the attached modem. Click Set Dial-In.
-or-
For a modem attached to an auxiliary port, select Ports - Auxiliary Ports, then select
the port. Click Set Dial-In.
-or-
For an internal modem, select Ports - Auxiliary Ports and select the modem.
-or-
For a pluggable device modem, select Pluggable Devices, select the modem and click
Save.
3. Select DSView Settings - Dial-up and click Push Configuration.
Appendices 79
NOTE: T he following step is only required if CHAP was selected in the PPP Auth Protocol field in the DSView 3
software Settings Dial-up window.
4. Log in to the console server’s CLI and access the Linux shell. Edit the /etc/ppp/chapsecrets and add a line in the format, where the first column should have the PPP user and
the third column should have the PPP password as is shown in the following example:
pppuser * "ppppassword" *
Appendix E: Internal Modem
Some models of the ACS 6000 console server come equipped with an internal modem. This
modem is used to originate and answer phone calls and establish communication with other
modems to transmit data.
Controlling the modem’s functions is done by using the “AT” commands. These commands are
used to instruct the modem to perform functions such as dialing or answering calls and are
normally automatically issued by communication software. However, for some applications,
custom software may have to be written due to the absence of a normal operating system.
The modem will automatically accept and process AT commands at most standard DTE (Data
Terminal Equipment) speeds and parity settings. For each command issued, the modem will
respond with a result code to inform you of the modem’s status. The format of a basic AT
command and result code is as follows:
AT<Command><CR>
OK
AT = Attention.
<Command> = any valid command
Appendices 80
<CR> = Carriage Return or Enter key
OK = Result Code
Table E.1: Sample Command String
Command Description
ATDT7678900<CR>
ATS0=2<CR>
Table E.2: Basic AT Commands
Command Description
ATA/ Repeat the previous command.
ATA Answer.
Instructs the modem to dial the number 7678900 and attempt to
connect to the remote device.
Enables auto answer option. When the modem detects a ring, it will
attempt to answer after two r ings.
81 Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide
Command Description
ATB0 CCITT operation at 300 or 1200 bps.
ATB1 Bell oper ation at 300 or 1200 bps ( default).
ATD Dial.
ATD0-9 Dial the DTMF digits 0 to 9.
ATDA-D Dial the DTMF digits A, B, C and D.
ATDP Select pulse dialing; effects current and subsequent dialing.
ATDT Select tone dialing; effects curr ent and subsequent dialing.
ATD! Flash: go on-hook by time defined by S29.
Wait for dial tone detection before dialing a number. If no dial tone is detected
ATDW
within the time specified by S7, the modem aborts the rest of the sequence, goes
on-hook and generates an error message.
ATD@
ATD,
ATD; Return to the command mode after processing the command.
ATE0 Disables the command echo.
ATE1 Enables the command echo (default).
ATH0 Hang up.
ATH1 Forces the modem off-hook.
ATI0 Reports product code.
ATI2 Reports OK (for software compatibility).
ATI3 Reports the firmware version of the modem. Example: CX810801-V90.
ATL0 Setsthe speaker volume off.
ATL1 Setsthe speaker volume low (default).
ATL2 Setsthe speaker volume medium.
ATL3 Setsthe speaker volume high.
ATM0 Speaker is always off.
Wait for five seconds of silence before pr oceeding with next dialing string and then
complete handshake sequence.
Pause. The modem pauses for a time specified by S8 before dialing the number.
Most often used when dialing an outside line through a PBX.
Command Description
Appendices 82
ATM1
ATM2 Speaker is always on.
ATM3 Speaker if off during dialing and when receiving carrier but on during answering.
ATQ0 Enables result codes to the DTE (default).
ATQ1 Disables result codes to the DTE.
ATSr EstablishesS-register “r” as the default register.
ATSr=n Sets S-register “r” to the value “n.”
ATSr? Reports the valueof S-register “r.”
ATV0 Enables short-form result codes.
ATV1 Enables long-form result codes.
ATW0
ATW1
ATW2
ATX0
Speaker is on during call establishment but goes off when carrier is detected
(default).
Upon connection, the modem reports only the DTE speed (for example,
CONNECT 9600). Subsequent responses are disabled ( default).
Upon connection, the modem reports the modulation type, line speed, the error
correction protocol and the DTE speed. Subsequent responses are disabled.
Upon connection, the modem reports DCE speed (for example, CONNECT
2400). Subsequent responses are disabled.
Ignores dial and busy tone. Sends CONNECT message when a connection is
established by blind dialing.
ATX1
ATX2
ATX3
Disablesmonitoring of busy tones. Sends only OK, CONNECT , RING, NO
CARRIER and ERROR messages. If busy tone detection is enforced and busy
tone is detected, NO CARRIER willbe reported instead of BUSY. If dial tone
detection is enforced or selected and dial tone is not detected, NO CARRIER will
be reported instead of NO DIALTONE.
Disablesmonitoring of busy tones. Sends only OK, CONNECT , RING, NO
CARRIER, ERROR, NO DIALTONE and CONNECT XXXX. If busy tone
detection is enforced and busy tone is detected, NO CARRIER, willbe reported
instead of BUSY. If dial tone detection is enforced or selected and dial tone is not
detected, NO CARRIER willbe reported instead of NO DIALTONE.
Enables monitoring of busy tones. Sends only OK, CONNECT, RING, NO
CARRIER, ERROR, NO DIALTONE and CONNECT or CARRIER XXXX. If dial
tone detection is enforced and dial tone isnot detected, NO CARRIER will be
reported.
83 Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide
Command Description
ATX4 Enables monitoring of busy tones. Sends all messages(default).
ATZ0 Soft reset.
AT&C0 DCD remains on at all times.
AT&C1 DCD follows the state of the carrier (default).
AT&D0 Ignores DTR.
AT&D1 Enters the escape mode when ON-to-OFF transition is detected on DTR.
AT&D2
AT&D3
AT&F Restores factory configuration.
AT&G0 Disables guar d tone (default).
AT&G1 Enables550-Hz guard tone.
AT&G2 Enables1800-Hz guard tone.
AT&K0 Disables flow control.
AT&K3 Enables RTS/CTS flow control (default for data modes).
AT&K4 Enables XON/XOFF flow control.
AT&K5 Supports transparent XON/XOFF flow control.
AT&P0 39/61 make/break ratio at 10 pulses per second (default).
AT&P1 33/67 make/break ratio at 10 pulses per second.
AT&P2 39/61 make/break ratio at 20 pulses per second.
AT&P3 33/67 make/break ratio at 20 pulses per second.
AT&Q0 Selects direct asynchronous operation.
Hangs up, assumes command state and disables auto answer upon detecting
ON-to-OFF transition of DTR (default).
ON-to-OFF transition causes the modem to perfor m a soft reset. It is the same as
if an ATZ command is issued.
AT&Q5 Modem willtry an error -corrected link.
AT&Q6
AT&V
Selectsasynchronous operation in normal mode (allows speed buffering and flow
control but no error corr ection).
Displays modem’s current configuration. When this command is entered, the
modem willdisplay its current command and register settings.
Command Description
AT%C0 Disables data compression.
AT%C1 Enables MNP 5 data compression.
AT%C2 Enables V.42 bis data compression (sets S46 bit 1).
AT%C3 Enables V.42 bis and MNP 5 data compression (default).
AT%E0 Disablesline qualitymonitor and auto-retrain.
AT%E1 Enables line quality monitor and auto-retrain.
AT%E2 Enables line quality monitor and fallback/fall-forward (default).
Appendices 84
AT%L
AT%Q
AT+MS Select/force modulation.
Line signallevel. Returns a value that indicates the received signal level. Example,
009 = -9dBM.
Line signalquality. Reports line signalquality (DAA-dependent). Returns higher
order byte of the EQM value. Based on EQM value, retrain or fallback/fall-forward
may be iniated if enabled with AT%E1 or AT%E2 commands.
AT+MS modulation selection
This extended-format compound parameter controls the manner of operation of the modulation
capabilities in the modem. It accepts six sub-parameters:
+MS=<carrier>, <automode>, <min_tx_rate>, <max_tx_rate>, <min_rx_rate), <max_rx_
rate><CR>.
To read the current settings, enter AT+MS?<CR>
Table E.3: +MS Co mmand Supported Rates
Modulat ion Carrier
Bell103 B103 300
Bell212 B212 1200
V.21 V21 300
Possible Minimum, Maximum, Receive and Transmit
Rates
V.22 V22 1200
85 Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide
Modulat ion Carrier
V.22 bis V22 2400 or 1200
V.23 V23C 1200rx/75tx or 75rx/1200tx
V.32 V32 9600 or 4800
V.32 bis V32B 14400, 12000, 9600, 7200 or 4800
V.34 V34
V.90 V90
K56flex K56
V92
downstream
V92
upstream
V92
V92
Possible Minimum, Maximum, Receive and Transmit
Rates
33600, 31200, 28800, 26400, 19200, 16800, 14400, 12000,
9600, 7200, 4800 or 2400
56000, 54667, 53333, 52000, 50667, 49333, 48000, 46667,
45333, 42667, 41333,, 40000, 38667, 37333, 36000, 34667,
33333, 32000, 30667, 29333, 28000
56000, 54000, 52000, 50000, 48000, 46000, 44000, 42000,
40000, 38000, 36000, 34000, 32000
56000, 54667, 53333, 52000, 50667, 49333, 48000, 46667,
45333, 42667, 41333,, 40000, 38667, 37333, 36000, 34667,
33333, 32000, 30667, 29333, 28000
48000, 46667, 45333, 42667, 41333,, 40000, 38667, 37333,
36000, 34667, 33333, 32000, 30667, 29333, 28000, 26667,
25333, 24000
Set telephone extension option
This command enables/disables “line-in-use” and “extension pickup” options.
Table E.4: Set Telephon e Extension Options
-STE=n Value Extension Pickup Line-In -Use
0 (default) Disabled Disabled
1 Disabled Enabled
2 Enabled Disabled
3 Enabled Enabled
If the line is in use and the modem receives an ATDT command to dial out, the modem will
not go off hook and will display the “LINE-IN-USE” result code. If the modem is off hook and
the extension is picked up, the modem will drop the connection and display the “OFF-HOOK
INTRUSION” result code.
AT S registers
The S registers use the following format: ATSr=n<CR> where the “r” is the S register number
and “n” is the parameter to set it to. To read the current contents of an S register, issue an
ATSr?<CR> command where “r” is the register in question. The modem will then display the
value of the S register.
Table E.5: AT S Registers
Register Range Unit s Defau lt Description
Appendices 86
S0 0-255 Rings 0
S1 0-255 Rings 0 Number of rings counted.
S2 0-127 ASCII 43 Escape code character.
S3 0-127 ASCII 13 Command terminator<CR>.
S4 0-127 ASCII 10 Line feed character.
S5 0-127 ASCII 8 Backspace character.
S6 2-255 Seconds 2 Wait time for dial-tone detection.
S7 1-255 Seconds 50 Wait time for carrier.
S8 0-255 Seconds 2 Pause time for coma in dial string.
S10 1-255 .1sec 14 Loss of carrier to hang up delay.
S11 50-255 .01sec 85 DTMF tone duration.
S12 0-127 1/50 sec 50 Escape code guard time.
S24 0-255 1sec 0 Sleep mode inactivity timer.
S29 0-255 10mS 70 Hook flash dial modifier time.
Ring to answer on. ATS0=1<CR> means
answer call on first ring detected.
S30 0-255 10Sec 0 Inactivitydisconnect timer.
S95 0 Result code control.
87 Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide
Basic modem result codes
There are basic codes the modem will issue in response to processing an AT command. Result
codes may be displayed either in word (V1) or numeric (V0) format by using the Vn command.
The Qn command controls if result codes are issued (Q0) or not issued (Q1). The Xn, Wn
commands and register S95 determines which result code format the modem will display to
indicate the type of connection established. There are more than 300 codes. The most
commonly used are listed in the table below.
Table E.6: Basic Result Code Listing
Numeric Verbose Description
0 OK The modem has r eceived and acknowledged the command.
1 CONNECT
2 RING An incoming ring signal has been detected.
3 NO CARRIER
4 ERROR An invalid command was issued to the modem.
5 CONNECT 1200 Indicates a 1200bps line or DTE connection.
6 NO DIALTONE
7 BUSY The modem has detected a busy tone.
8 NO ANSWER After S7 time has elapsed, the remote server never answered.
10 CONNECT 2400 Line speed or DTE connection at 2400bps.
12 CONNECT 9600 Line speed or DTE connection at 9600bps.
15
16
CONNECT
14400
CONNECT
19200
Connection made at 300bps or extended result codes are off
(X0).
This result code reflects either an intended disconnect or a
failure to complete a connection.
Line speed or DTE connection at 14400bps.
Line speed or DTE connection at 19200bps.
17
CONNECT
38400
Line speed or DTE connection at 38400bps.
Numeric Verbose Description
Appendices 88
18
CONNECT
57600
Digital line guard
The modem has an optional Digital Line Guard Circuit that automatically detects an over
current situation on the Tip and Ring pins. When the modem goes off hook, it will immediately
check the current on the Tip and Ring pins. If the current exceeds 150 mA, the modem will
display the “DIGITAL LINE DETECTED” result code and then go back on hook. The modem
will continue to display this result code until normal current is detected on the Tip and Ring
pins during an off hook condition. The DLG feature will protect the modem in case it is
accidentally connected to a Digital Telephone Line.
Sleep mode operation
The modem can be set to enter the low power sleep mode by setting ATS24=n. In this case, “n”
is time, in seconds, that the modem will operate in normal mode with no detected telephone
line or DTE line activity before entering low power sleep mode. The timer is reset upon any
DTE or telephone line activity. If S24 is set to zero, the modem will never enter the low power
sleep mode.
Disconnecting a call
There are several ways to disconnect a call. Below are the choices.
• Resetting the modem’s power or toggling the Reset Line (Pin #12) will disconnect and put
the modem back into the OFF line state.
Line speed or DTE connection at 57600bps.
• An ON to OFF transition of the DTR signal (Pin #4) will also disconnect the modem. If
you use this method, check to make sure that the DTR command is set to &D2 or &D3 and
not forced (&D0).
• The remote device can also cause the modem to disconnect. If the remote modem
disconnects your modem will automatically sense the loss of the carrier signal and return to
the OFF line state.
• The ATH or ATZ commands can also be used to disconnect a call. In order to issue a
command to the modem when it is On Line, the modem must be placed into the On Line
Command State. This is accomplished by issuing a special escape sequence. The default
value of this three digit escape sequence is the “+” character (see S2 to change). The “+++”
is protected by a one-second delay before and after it is sent (see S12 to change the time)
89 Cyclades™ ACS 6000 Advanced Console Server Installation/Administration/User Guide
When the modem detects the escape sequence, the OK result Result code will be displayed
and the modem is in the On Line Command State. The ATH or ATZ command can now be
issued to disconnect the call.
Selecting country codes
Setting the modem’s country code is done by with the +GCI command. To change to one of
the 30 available countries, issue the AT+GCI=n command where “n” is one of the two digit
country codes. This command must be issued each the modem is turned on. It will not
automatically store or save this setting. It should be part of the Initialization string.
Example: AT+ GCI=00<C R> Meaning: Change country code to Japan.
OK Meaning: The modem has accepted the command and is
now configured to operate in Japan
AT+GCI?<CR> Meaning: Display current country code
+GCI:00 Meaning: (Japan is the current country selected).
OK
To view which countries are available in the modems firmware, enter AT+GCI=?<CR>.
The modem will display all of the possible two digit country codes available.
Table E.7: Country Codes L ist
Cou nt ry Code Country Code Country Code
Australia 09 Hong Kong 50 Poland 8A
Austria 0A India 53 Portugal 8B
Belgium 0F Ireland 57 South Africa 9F
Brazil 16 Italy 59 Singapore 9C
China 26 Japan 00 Spain A0
Denmark 31 Korea 61 Sweden A5
Finland 3C Mexico 73 Switzerland A6
France 3D Netherlands 7B Taiwan Fe
Germany 42 Norway 82 TBR21 FD
Appendices 90
Cou nt ry Code Country Code Country Code
United States B5
Using caller ID
The modem can be used to display certain information about incoming telephone calls. The
modem can inform you of the date, time, telephone number and name associated with incoming
calls. When the CID option is enabled, information will be displayed between the first and
second incoming “RING.” In order for this feature to work properly, the telephone line
connected to the modem must subscribe to caller ID service offered by the local telephone
company. A sample of the displayed information is shown below:
RING
DATE = 0513
TIME = 1346
NMBR = 408 767 8900
NAME = RADICOM RESEARCH
RING
The CID information can either be presented formatted as shown previously or unformatted.
The +VCID and +VRID commands control the modem CID option.
Table E.8: Caller ID Information
United
Kingdom
B4
Command Parameter Description
+VCID? NA Displaycurrent +VCID setting (0-2)
+VCID= 0 Disable caller ID reporting (default).
+VCID= 1 Enable caller ID with formatted presentation to the DTE.
+VCID+ 2 Enable caller ID with unformatted presentation to the DTE.
+VRID= 0 Displays the formatted caller ID of the last received call.
+VRID+ 1 Displays the unformatted caller ID of the last received call.
Appendix F: Technical Support
Our Technical Support staff is ready to assist you with any installation or operational issues
you encounter with your Avocent product. If an issue should develop, follow the steps below
for the fastest possible service.
To resolve an issue:
1. Check the pertinent section of this manual to see if the issue can be resolved by following
the procedures outlined.
2. Visit www.avocent.com/support and use one of the following resources:
Search the knowledge base or use the online service request
-or-
Select Technical Support Contacts to find the Avocent Technical Support location
nearest you.
Appendices 91
For Technical Support:
www.avocent.com/support
590-767-501E
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