Asus RS500A-E10-RS4, RS500A-E10-PS4, RS500A-E10-RS12U User’s Manual

RS500A-E10 Series

RS500A-E10-PS4 RS500A-E10-RS4 RS500A-E10-RS12U

1U Rackmount Server User Guide

E18132 Revised Edition V4 February 2021

No part of this manual, including the products and software described in it, may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means, except documentation kept by the purchaser for backup purposes, without the express written permission of ASUSTeK COMPUTER INC. (“ASUS”).

ASUS provides this manual “as is” without warranty of any kind, either express or implied, including but not limited to the implied warranties or conditions of merchantability or fitness for a particular purpose. In no event shall ASUS, its directors, officers, employees, or agents be liable for any indirect, special, incidental, or consequential damages (including damages for loss of profits, loss of business, loss of use or data, interruption of business and the like), even if ASUS has been advised of the possibility of such damages arising from any defect or error in this manual or product.

Specifications and information contained in this manual are furnished for informational use only, and are subject to change at any time without notice, and should not be construed as a commitment by ASUS. ASUS assumes no responsibility or liability for any errors or inaccuracies that may appear in this manual, including the products and software described in it.

Product warranty or service will not be extended if: (1) the product is repaired, modified or altered, unless such repair, modification of alteration is authorized in writing by ASUS; or (2) the serial number of the product is defaced or missing.

Products and corporate names appearing in this manual may or may not be registered trademarks or copyrights of their respective companies, and are used only for identification or explanation and to the owners’ benefit, without intent to infringe.

Contents

Safety information ..................................................................................................... vii

About this guide ....................................................................................................... viii

Chapter 1: Product Introduction

1.1 System package contents ......................................................................... 1-2

1.2 Serial number label .................................................................................... 1-3

1.3 System specifications ...............................................................................1-4

1.4 Front panel features ...................................................................................1-7

1.5 Rear panel features .................................................................................... 1-8

1.6 Internal features ......................................................................................... 1-9

1.7 LED information ....................................................................................... 1-11

1.7.1 Front panel LEDs ......................................................................1-11

1.7.2 LAN (RJ-45) LEDs ....................................................................1-12

1.7.3 Storage device status LED........................................................1-12

1.7.4 Q-Code table .............................................................................1-13

Chapter 2: Hardware Information

2.1 Chassis cover ............................................................................................. 2-2

2.2 Central Processing Unit (CPU) .................................................................2-3

2.2.1 Installing the CPU and heatsink ..................................................2-3

2.3 System memory .........................................................................................2-7

2.3.1 Overview ..................................................................................... 2-7

2.3.2 Memory Configurations ...............................................................2-7

2.3.3 Installing a DIMM on a single clip DIMM socket..........................2-8

2.4 Storage device............................................................................................2-9

2.5 Expansion slot ..........................................................................................2-15

2.5.1 Installing an expansion card to the riser card bracket ............... 2-15

2.5.2 Installing an ASUS PIKE II card ................................................2-17

2.5.3 Replacing the ASUS PCIE-NVME2-OCuLink card to the

butterfly riser card bracket (for RS500A-E10-RS12U only)....... 2-20

2.5.4 Replacing the ASUS PCIE-NVME4-OCuLink card

(for RS500A-E10-RS12U only) ................................................. 2-23

2.5.5 Installing M.2 (NGFF) cards ......................................................2-25

2.5.6 Installing Mezzanine cards ........................................................2-27

2.5.7 Configuring an expansion card .................................................2-30

2.6 Cable connections ................................................................................... 2-31

2.7 SATA/SAS backplane cabling ................................................................. 2-33

iii

Contents

2.8 Optional components .............................................................................. 2-35

2.8.1 System fans ..............................................................................2-35

2.8.2 Redundant power supply module

(for RS500A-E10-RS4 / RS500A-E10-RS12U only) ................. 2-36

2.8.3 Replacing the optical drive

(for RS500A-E10-RS4 / RS500A-E10-PS4 only) ...................... 2-37

Chapter 3: Installation Options

3.1 Rail kit installation .....................................................................................3-2

3.1.1 Tool-less Friction Rail Kit ............................................................3-2

3.1.2 Installing the tool-less rack rail ....................................................3-2

3.2 Rail kit dimensions ....................................................................................3-5

Chapter 4: Motherboard Information

4.1 Motherboard layout ....................................................................................4-2

4.2 Jumpers ...................................................................................................... 4-4

4.3 Onboard LEDs ............................................................................................ 4-8

4.4 Internal connectors .................................................................................. 4-11

Chapter 5: BIOS Setup

5.1 Managing and updating your BIOS .......................................................... 5-2

5.1.1 ASUS CrashFree BIOS 3 utility...................................................5-2

5.1.2 ASUS EZ Flash Utility .................................................................5-3

5.1.3 BUPDATER utility .......................................................................5-4

5.2 BIOS setup program .................................................................................. 5-6

5.2.1 BIOS menu screen ......................................................................5-7

5.2.2 Menu bar .....................................................................................5-7

5.2.3 Menu items..................................................................................5-8

5.2.4 Submenu items ...........................................................................5-8

5.2.5 Navigation keys ...........................................................................5-8

5.2.6 General help................................................................................5-8

5.2.7 Configuration fields .....................................................................5-8

5.2.8 Pop-up window............................................................................5-8

5.2.9 Scroll bar .....................................................................................5-8

5.3 Main menu ..................................................................................................5-9

5.3.1 System Date [Day xx/xx/xxxx] .....................................................5-9

5.3.2 System Time [xx:xx:xx] ...............................................................5-9

Contents

5.4 Advanced menu .......................................................................................5-10

5.4.1 Trusted Computing....................................................................5-11

5.4.2 PSP Firmware Versions ............................................................5-11

5.4.3 APM Configuration ....................................................................5-12

5.4.4 Onboard LAN Configuration ......................................................5-13

5.4.5 Serial Port Console Redirection ................................................5-14

5.4.6 CPU Configuration ....................................................................5-17

5.4.7 PCI Subsystem Settings ...........................................................5-17

5.4.8 USB Configuration ....................................................................5-18

5.4.9 CSM Configuration ....................................................................5-19

5.4.10 NVMe Configuration .................................................................. 5-20

5.4.11 SATA Configuration .................................................................. 5-21

5.4.12 Tls Auth Configuration............................................................... 5-21

5.4.13 Network Stack Configuration..................................................... 5-22

5.4.14 AMD Mem Configuration Status................................................ 5-23

5.4.15 iSCSI Configuration...................................................................5-23

5.5 Performance Tuning menu ......................................................................5-24

5.6 Chipset menu ...........................................................................................5-25

5.7 Security menu ..........................................................................................5-26

5.8 Boot menu ................................................................................................5-30

5.9 Tool menu ................................................................................................. 5-31

5.10 Save & Exit menu ..................................................................................... 5-31

5.11 AMD CBS menu ........................................................................................ 5-33

5.11.1 CPU Common Options.............................................................. 5-33

5.11.2 DF Common Options ................................................................ 5-34

5.11.3 UMC Common Option ............................................................... 5-35

5.11.4 NBIO Common Options ............................................................ 5-38

5.11.5 FCH Common Options .............................................................. 5-41

5.11.6 NTB Common Options .............................................................. 5-42

5.12 Event Logs menu ..................................................................................... 5-43

5.12.1 Change Smbios Event Log Settings ......................................... 5-43

5.12.2 View Smbios Event Log ............................................................ 5-43

5.13 Server Mgmt menu ................................................................................... 5-44

Chapter 6: Driver Installation

6.1 Running the Support DVD ......................................................................... 6-2

Appendix

KRPA-U16 block diagram ....................................................................................... A-2

Notices .................................................................................................................... A-4

ASUS contact information ...................................................................................... A-7

Safety information

Electrical Safety

• Before installing or removing signal cables, ensure that the power cables for the system unit and all attached devices are unplugged.

• To prevent electrical shock hazard, disconnect the power cable from the electrical outlet before relocating the system.

• When adding or removing any additional devices to or from the system, ensure that the power cables for the devices are unplugged before the signal cables are connected. If possible, disconnect all power cables from the existing system before you add a device.

• If the power supply is broken, do not try to fix it by yourself. Contact a qualified service technician or your dealer.

Operation Safety

• Any mechanical operation on this server must be conducted by certified or experienced engineers.

• Before operating the server, carefully read all the manuals included with the server package.

• Before using the server, ensure all cables are correctly connected and the power cables are not damaged. If any damage is detected, contact your dealer as soon as possible.

• To avoid short circuits, keep paper clips, screws, and staples away from connectors, slots, sockets and circuitry.

• Avoid dust, humidity, and temperature extremes. Place the server on a stable surface.

This product is equipped with a three-wire power cable and plug for the user’s safety. Use the power cable with a properly grounded electrical outlet to avoid electrical shock.

CAUTION! Danger of explosion if battery is incorrectly replaced. Replace only with

Lithium-Ion Battery Warning

the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions.

CLASS 1 LASER PRODUCT

Heavy System

CAUTION! This server system is heavy. Ask for assistance when moving or carrying

the system.

vii

About this guide

Audience

This user guide is intended for system integrators, and experienced users with at least basic knowledge of configuring a server.

Contents

This guide contains the following parts:

1. Chapter 1: Product Introduction

This chapter describes the general features of the server, including sections on front panel and rear panel specifications.

2. Chapter 2: Hardware Information

This chapter lists the hardware setup procedures that you have to perform when installing or removing system components.

3. Chapter 3: Installation Options

This chapter describes how to install optional components into the barebone server.

4. Chapter 4: Motherboard Information

This chapter gives information about the motherboard that comes with the server. This chapter includes the motherboard layout, jumper settings, and connector locations.

5. Chapter 5: BIOS Setup

This chapter tells how to change system settings through the BIOS Setup menus and describes the BIOS parameters.

6. Chapter 6: Driver Installation

This chapter provides instructions for installing the necessary drivers for different system components.

viii

Conventions

To ensure that you perform certain tasks properly, take note of the following symbols used throughout this manual.

DANGER/WARNING: Information to prevent injury to yourself when

trying to complete a task.

CAUTION: Information to prevent damage to the components when

trying to complete a task.

IMPORTANT: Instructions that you MUST follow to complete a task.

NOTE: Tips and additional information to help you complete a task.

Typography

Bold text

Italics

<Key> Keys enclosed in the less-than and greater-than sign means that you must press the enclosed key.

Example: <Enter> means that you must press the Enter or Return key.

<Key1>+<Key2>+<Key3> If you must press two or more keys simultaneously, the key names are linked with a plus sign (+).

Example: <Ctrl>+<Alt>+<Del>

Command

exactly as shown, then supply the required item or value enclosed in brackets.

Example: At the DOS prompt, type the command line:

Indicates a menu or an item to select.

Used to emphasize a word or a phrase.

Means that you must type the command

format A:/S

References

Refer to the following sources for additional information, and for product and software updates.

1. ASUS Control Center (ACC) user guide

This manual tells how to set up and use the proprietary ASUS server management utility.

2. ASUS websites

The ASUS websites worldwide provide updated information for all ASUS hardware and software products. Refer to the ASUS contact information.

Chapter 1: Product Introduction

Product Introduction

This chapter describes the general features of the chassis kit. It includes sections on front panel and rear panel specifications.

1.1 System package contents

Check your system package for the following items.

Model Name RS500A-E10-PS4, RS500A-E10-RS4, RS500A-E10-RS12U

Chassis ASUS R10E 1U Rackmount Chassis

Motherboard ASUS KRPA-U16/SYS Server Board

1 x 650W Single Power Supply (RS500A-E10-PS4)

Component

Accessories

Optional Items

1 x 1+1 650W Redundant Power Supply

(RS500A-E10-RS4, RS500A-E10-RS12U)

4 x Hot-swap 3.5-inch or 2.5-inch Storage Device Trays

(RS500A-E10-PS4, RS500A-E10-RS4)

12 x Hot-swap 2.5-inch Storage Device Trays (RS500A-E10-RS12U)

1 x SAS/SATA Backplane (RS500A-E10-PS4, RS500A-E10-RS4)

1 x SAS/SATA/NVMe Backplane (RS500A-E10-RS12U)

1 x PCI-E Riser Card

1 x Front I/O Board

6 x System Fans (40 mm x 28 mm)

1 x Redundant Power Supply Power Distribution Board

(RS500A-E10-RS4, RS500A-E10-RS12U)

1 x 4-port oculink card (RS500A-E10-RS12U)

1 x Support DVD

1 x Bag of Screws

1 x AC Power Cable (RS500A-E10-PS4)

2 x AC Power Cable (RS500A-E10-RS4, RS500A-E10-RS12U)

1 x CPU Heatsink

1 x Tool-less Friction Rail Kit

DVD-ROM/DVD-RW

1-2

If any of the above items is damaged or missing, contact your retailer.

Chapter 1: Product Introduction

1.2 Serial number label

4 3 2 1

Before requesting support from the ASUS Technical Support team, you must take note of the product’s serial number containing 12 characters such as xxS0xxxxxxxx shown as the figure below. With the correct serial number of the product, ASUS Technical Support team members can then offer a quicker and satisfying solution to your problems.

RS500A-E10 Series

xxS0xxxxxxxx

RS500A-E10 Series

xxS0xxxxxxxx

ASUS RS500A-E10 Series

1-3

1.3 System specifications

The ASUS RS500A-E10 Series is a 1U barebone server system featuring the ASUS KRPA-U16/SYS Server Board. The server supports AMD EPYC™ 7002 & 7003 Series processors plus other latest technologies through the chipsets onboard.

Model Name

Processor Support

Total Slots

Capacity

Memory Type

Memory

Memory Size

Total PCI/ PCI-X/PCI-E

Expansion

Slots

Slot Type

SATA Controller

Disk Controller

Storage Bays

Networking

Graphic

SAS Controller

NVMe Controller I = internal A or S = hotswappable

LAN

VGA

RS500A-E10-PS4 RS500A-E10-RS4 RS500A-E10-RS12U

1 x Socket SP3 (LGA 4094)

AMD EPYC™ 7002 & 7003 Series Processor (up to TDP 225W)

16 (8-channel, 2-DIMM per Channel)

Maximum up to 2048GB

DDR4 3200/2933/2666 RDIMM/LR-DIMM/LR-DIMM 3DS

32GB, 16GB, 8GB, 4GB (RDIMM)

64GB, 32GB (LRDIMM)

128GB, 64GB (LRDIMM 3DS)

* Refer to www.asus.com for the latest memory AVL update.

2+1

- 1 x PCIe 4.0 x16 slot (x16 link); FH, HL (LF only when RS12-U)

- 1 x PCIe 4.0 x16 slot (x8 link); FH, HL (Occupied when RS12-U)

- 1 x OCP 2.0 Mezzanine (x16 link)

CPU Integrated

Optional kits:

- ASUS PIKE II 3008 8-port SAS HBA Card

- ASUS PIKE II 3108 8-port SAS HW RAID Card

Support SAS 12Gbps

N/A CPU Integrated

4 x 3.5” or 2.5” Hot-swap Storage Bays (SATA/SAS Supported)

2 x 1GbE LAN port

1 x Management port

Optional OCP Adapter:

- 2 or 4 x 1G port

- 2x 10G port

- 2x 25G port or higher bandwidth

Aspeed AST2500 64MB

(continued on the next page)

12 x 2.5” Hot-swap Storage Bays (SATA/ SAS/NVMe Supported)

1-4

Chapter 1: Product Introduction

Model Name

Auxiliary Storage Device Bay (Optical Drive)

Front I/O Ports

Rear I/O Ports

Switch/LED

OS Support

Software

RS500A-E10-PS4 RS500A-E10-RS4 RS500A-E10-RS12U

1 x Slim-type Optical Drive N/A

2 x USB 3.0 ports

1 x VGA port 2 x USB 3.0 ports

1 x VGA port

2 x RJ-45 1GbE LAN ports

1 x RJ-45 Management port

1 x COM port

Rear:

- 1 x Power Switch/LED

- 1 x Q-Code/Port 80 LED

- 1 x Location LED

Front:

- 1 x Power Switch/LED

- 1 x Location Switch/LED

- 1 x Reset Switch

- 1 x Message LED

- 4 x LAN LED (LED1~2 for on-board LAN, 3~4 for OCP LAN)

Please find the latest OS support from http://www.asus.com/

ASUS Control Center

N/A

Rear:

- 1 x Power Switch/LED

- 1 x Q-Code/Port 80 LED

- 1 x Location LED

Front:

- 1 x Power Switch/LED

- 1 x Message LED

- 4 x LAN LED (LED1~2 for on-board LAN, 3~4 for OCP LAN)

- 1 x Location LED

Management Solution

Out of Band Remote Management

Regulatory Compliance Dimension (HH x WW x

DD) Net Weight Kg (CPU,

DRAM & Storage device not included)

Gross Weight Kg (CPU, DRAM & Storage device not included, Packing included)

ASUS RS500A-E10 Series

On-Board ASMB9-iKVM for KVM-over-IP

BSMI, CE, FCC

615 x 444 x 44mm (1U)

24.21” x 17.48” x 1.73”

10 Kg 11 Kg 11.5 Kg

16 Kg 17 Kg 17.5 Kg

(continued on the next page)

1-5

Model Name

Power Supply (following different configuration by region)

Environment

*Specifications are subject to change without notice.

RS500A-E10-PS4 RS500A-E10-RS4 RS500A-E10-RS12U

Single 650W 80 PLUS Platinum Power Supply Rating: 100~127/200~240Vac, 9A/5A, 50~60Hz, Class I

Operating temperature: 10°C – 35°C

Non operating temperature: -40°C – 70°C

Non operating humidity: 20% – 90% (Non condensing)

1+1 Redundant 650W 80 PLUS Platinum Power Supply Rating: 100~127/200~240Vac, 7.8A/3.8A (for each inlet), 50~60Hz or 240Vdc, 4.6A

1-6

Chapter 1: Product Introduction

1.4 Front panel features

The barebone server displays a simple yet stylish front panel with easily accessible features. The power and reset buttons, LED indicators, slim type optical drive, and two USB ports are located on the front panel.

Refer to the Front panel LEDs section for the LED descriptions.

RS500A-E10-RS4 / RS500A-E10-PS4

Rack screw Rack screw

Bay 1

Optical drive (optional)

Bay 2

Asset tag

(hidden)

Storage Device Access LED

Bay 3 Bay 4

LAN 4 LED LAN 3 LED LAN 2 LED LAN 1 LED

Message LED

4 3 2 1

VGA port

USB 3.0 ports

Reset button Location button with LED Power button with LED

RS500A-E10-RS12U

Rack screw

Bay 1 Bay 3 Bay 5 Bay 7 Bay 9

Bay 2 Bay 4 Bay 6 Bay 8

Asset tag

Power button

Bay 10

Power LED Message LED Location LED

Bay 11

Bay 12

Rack screw

LAN 1 LED LAN 2 LED

ASUS RS500A-E10 Series

1-7

1.5 Rear panel features

The rear panel includes the expansion slots, system power socket, and rear fans. The middle part includes the I/O shield with openings for the rear panel connectors on the motherboard.

RS500A-E10-RS4 / RS500A-E10-RS12U

Power cord connector and

Redundant power supply

USB 3.0 ports

Gigabit LAN port 1

(bottom) and 2 (top)

*This port is for ASUS ASMB9-iKVM controller card only.

RS500A-E10-PS4

Power cord connector

and power supply

USB 3.0 ports

Gigabit LAN port 1

(bottom) and 2 (top)

*This port is for ASUS ASMB9-iKVM controller card only.

VGA port

LAN port for iKVM*

Power button

LAN port for iKVM*

Power button

PCI-E slot

OCP 2.0 Mezzanine slot

PCI-E slot

OCP 2.0 Mezzanine slot

Q-Code LED

COM port

Q-Code LED

COM port

Locate LED

1-8

Chapter 1: Product Introduction

1.6 Internal features

The barebone server includes the basic components as shown.

RS500A-E10-RS4 / RS500A-E10-PS4

1. Power supply or redundant power supply

2. Riser card (Gen4 x16/x8 link)

3. ASUS KRPA-U16/SYS Server Board

4. System fans

5. SATA/SAS backplane (hidden)

6. 4 x 3.5“ storage device bays

7. Front I/O boards

8. Slim type optical drive (hidden)

9. Asset tag (hidden)

Turn off the system power and detach the power supply before removing or replacing any system component.

The barebone server does not include a floppy disk drive. Connect a USB floppy disk drive to any of the USB ports on the front or rear panel if you need to use a floppy disk.

KEEP FINGERS AND OTHER BODY PARTS AWAY

ASUS RS500A-E10 Series

HAZARDOUS MOVING PARTS

WARNING

1-9

RS500A-E10-RS12U

1. Power supply and power fan

2. Riser card (Gen4 x16/x8 link)

3. ASUS KRPA-U16/SYS Server Board

4. System fans

5. SATA/SAS/NVMe backplane (hidden)

6. 12 x 2.5” storage device bays

7. Front I/O boards

8. Asset tag (hidden)

9. ASUS PCIE-NVME4-OCuLink card

10. ASUS PCIE-NVME2-OCuLink card

1-10

Turn off the system power and detach the power supply before removing or replacing any system component.

The barebone server does not include a floppy disk drive. Connect a USB floppy disk drive to any of the USB ports on the front or rear panel if you need to use a floppy disk.

WARNING

HAZARDOUS MOVING PARTS

KEEP FINGERS AND OTHER BODY PARTS AWAY

Chapter 1: Product Introduction

1.7 LED information

1.7.1 Front panel LEDs

RS500A-E10-RS4 / RS500A-E10-PS4

4 3 2 1

LAN 4 LED

LAN 3 LED

LAN 2 LED

LAN 1 LED

Message LED

Storage Device

Access LED

RS500A-E10-RS12U

Power button

USB 3.0 ports

Reset button

Location button with LED

Power button with LED

Power LED

Message LED

Location LED

VGA port

LAN 1 LED

LAN 2 LED

LED Icon Display status Description

Power button with LED

Storage Device Access LED

Message LED

Location button with LED

LAN LEDs

ASUS RS500A-E10 Series

ON System power on OFF No activity

Blinking

Data activity

(when optional PIKE card is installed) OFF System is normal; no incoming event ON A hardware monitor event is indicated OFF Function off

Location switch is pressed

(Press the location switch again to turn

off) OFF No LAN connection Blinking LAN is transmitting or receiving data ON LAN connection is present

1-11

1.7.2 LAN (RJ-45) LEDs

LAN port LED indications

Activity/Link LED Speed LED

Status Description Status Description

OFF No link OFF 10 Mbps connection GREEN Linked ORANGE 100 Mbps connection BLINKING Data activity GREEN 1 Gbps connection

ACT/LINK

LED

LAN port

Dedicated Management LAN port (DM_LAN1) LED indications

Activity/Link LED Speed LED

Status Description Status Description

OFF No link OFF 10 Mbps connection YELLOW Linked ORANGE 100 Mbps connection BLINKING Data activity GREEN 1 Gbps connection

ACT/LINK

LED

DM LAN port

1.7.3 Storage device status LED

RS500A-E10-RS12URS500A-E10-RS4 / RS500A-E10-PS4

Red LED

SPEED

LED

SPEED

LED

Green LED

Red LED Green LED

Storage Device Access LED Description

GREEN ON Storage device power ON

RED ON Storage device has failed and should be swapped immediately

GREEN/ RED

Blinking RAID rebuilding

Blinking Locate

OFF Storage device not found

GREEN Blinking Read/write data from/into the storage device

1-12

Chapter 1: Product Introduction

1.7.4 Q-Code table

Action PHASE POST CODE TYPE DESCRIPTION

SEC Start up Security Phase

PSP Boot

PSP Boot Loader phase (Error Post Codes)

0x01 Progress First post code 0x02 Progress Load BSP microcode 0x03 Progress Perform early platform Initialization 0x04 Progress Set cache as ram for PEI phase 0x05 Progress Establish Stack 0x06 Progress CPU Early Initialization 0x00 Error General - Success 0x01 Error Generic Error Code 0x02 Error Generic Memory Error 0x03 Error Buffer Overflow 0x04 Error Invalid Parameter(s) 0x05 Error Invalid Data Length 0x06 Error Data Alignment Error 0x07 Error Null Pointer Error 0x08 Error Unsupported Function

0x09 Error Invalid Service ID

0x0A Error Invalid Address 0x0B Error Out of Resource Error 0x0C Error Timeout 0x0D Error data abort exception 0x0E Error prefetch abort exception 0x0F Error Out of Boundary Condition Reached 0x10 Error Data corruption 0x11 Error Invalid command 0x12 Error The package type provided by BR is incorrect 0x13 Error Failed to retrieve FW header during FW validation 0x14 Error Key size not supported 0x15 Error Agesa0 verification error 0x16 Error SMU FW verification error 0x17 Error OEM SINGING KEY verification error 0x18 Error Generic FW Validation error 0x19 Error RSA operation fail - bootloader 0x1A Error CCP Passthrough operation failed - internal status 0x1B Error AES operation fail 0x1C Error CCP state save failed 0x1D Error CCP state restore failed 0x1E Error SHA256 operation fail - internal status 0x1F Error ZLib Decompression operation fail 0x20 Error HMAC-SHA256 operation fail - internal status 0x21 Error Booted from boot source not recognized by PSP 0x22 Error PSP directory entry not found 0x23 Error PSP failed to set the write enable latch 0x24 Error PSP timed out because spirom took too long 0x25 Error Cannot find BIOS directory 0x26 Error SpiRom is not valid 0x27 Error slave die has different security state from master 0x28 Error SMI interface init failure 0x29 Error SMI interface generic error 0x2A Error invalid die ID executes MCM related function 0x2B Error invalid MCM configuration table read from bootrom 0x2C Error Valid boot mode wasn't detected 0x2D Error NVStorage init failure 0x2E Error NVStorage generic error 0x2F Error MCM 'error' to indicate slave has more data to send 0x30 Error MCM error if data size exceeds 32B 0x31 Error Invalid client id for SVC MCM call 0x32 Error MCM slave status register contains bad bits 0x33 Error MCM call was made in a single die environment 0x34 Error PSP secure mapped to invalid segment (should be 0x400_0000) 0x35 Error No physical x86 cores were found on die 0x36 Error Insufficient space for secure OS (range of free SRAM to SVC stack base) 0x37 Error SYSHUB mapping memory target type is not supported 0x38 Error Attempt to unmap permanently mapped TLB to PSP secure region

(continued on the next page)

ASUS RS500A-E10 Series

1-13

Action PHASE POST CODE TYPE DESCRIPTION

PSP Boot

PSP Boot Loader phase (Error Post Codes)

0x39 Error Unable to map an SMN address to AXI space 0x3A Error Unable to map a SYSHUB address to AXI space 0x3B Error The count of CCXs or cores provided by bootrom is not consistent 0x3C Error Uncompressed image size doesn't match value in compressed header 0x3D Error Compressed option used in case where not supported 0x3E Error Fuse info on all dies don't match 0x3F Error PSP sent message to SMU; SMU reported an error 0x40 Error Function RunPostX86ReleaseUnitTests failed in memcmp() 0x41 Error Interface between PSP to SMU not available. 0x42 Error Timer wait parameter too large 0x43 Error Test harness module reported an error 0x44 Error x86 wrote C2PMSG_0 interrupting PSP 0x45 Error A write to an L3 register failed 0x46 Error Mini-BL 0x47 Error Mini-BL CCP HMAC Unit-test failed 0x48 Error Potential stack corruption in jump to Mini BL 0x49 Error Error in Validate and Loading AGESA APOB SVC call 0x4A Error Correct fuse bits for DIAG_BL loading not set 0x4B Error The UmcProgramKeys() function was not called by AGESA 0x4C Error Secure unlock error 0x4D Error Syshub register programming mismatch during readback 0x4E Error Family ID in MP0_SFUSE_SEC[7:3] not correct 0x4F Error An operation was invoked that can only be performed by the GM 0x50 Error Failed to acquire host controller semaphore to claim ownership of SMB 0x51 Error Timed out waiting for host to complete pending transactions 0x52 Error Timed out waiting for slave to complete pending transactions 0x53 Error Unable to kill current transaction on host 0x54 Error One of: Illegal command 0x55 Error An SMBus transaction collision detected 0x56 Error Transaction failed to be started or processed by host 0x57 Error An unsolicited SMBus interrupt was received 0x58 Error An attempt to send an unsupported PSP-SMU message was made 0x59 Error An error/data corruption detected on response from SMU for sent msg 0x5A Error MCM Steady-state unit test failed 0x5B Error S3 Enter failed 0x5C Error AGESA BL did not set PSP SMU reserved addresses via SVC call 0x5E Error CcxSecBisiEn not set in fuse RAM 0x5F Error Received an unexpected result 0x60 Error VMG Storage Init failed 0x61 Error Failure in mbedTLS user app 0x62 Error An error occurred whilst attempting to SMN map a fuse register 0x63 Error Fuse burn sequence/operation failed due to internal SOC error 0x64 Error Fuse sense operation timed out 0x65 Error Fuse burn sequence/operation timed out waiting for burn done 0x66 Error Failure status indicating that the given SecureOS has been 0x67 Error This PSP FW was revoked

0x68 Error

0x69 Error The BIOS OEM public key of the BIOS was revoked for this platform 0x6A Error PSP level 2 directory not match expected value. 0x6B Error BIOS level 2 directory not match expected value.

0x6C Error

0x6D Error Generic error indicating the CCP HAL initialization failed 0x94 Error Knoll failed to idle correctly after being reset 0x95 Error Bad status returned by I2CKnollCheck 0x96 Error NACK to general call (no device on Knoll I2C bus) 0x97 Error Null pointer passed to I2CKnollCheck 0x98 Error Invalid device-ID found during Knoll authentication 0x99 Error Error during Knoll/Prom key derivation 0x9A Error Null pointer passed to Crypto function 0x9B Error Error in checksum from wrapped Knoll/Prom keys 0x9C Error Knoll returned an invalid response to a command 0x9D Error Bootloader failed in Knoll Send Command function 0x9E Error No Knoll device found by verifying MAC

The platform model/vendor id fuse is not matching the BIOS public key token

HVB validation failure for BIOS RTM volume (OEM public/signature failed to validate).

(continued on the next page)

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Chapter 1: Product Introduction

Action PHASE POST CODE TYPE DESCRIPTION

PSP Boot

PSP Boot Loader phase (Status Post Codes)

0xA0 Progress Bootloader successfully entered C Main 0xA1 Progress Master initialized C2P / slave waited for master to init C2P 0xA2 Progress HMAC key successfully derived 0xA3 Progress Master got Boot Mode and sent boot mode to all slaves 0xA4 Progress SpiRom successfully initialized 0xA5 Progress BIOS Directory successfully read from SPI to SRAM 0xA6 Progress Early unlock check 0xA7 Progress Inline Aes key successfully derived 0xA8 Progress Inline-AES key programming is done 0xA9 Progress Inline-AES key wrapper derivation is done 0xAA Progress Bootloader successfully loaded HW IP configuration values 0xAB Progress Bootloader successfully programmed MBAT table 0xAC Progress Bootloader successfully loaded SMU FW 0xAD Progress PSP and SMU configured WAFL 0xAE Progress User mode test harness completed successfully 0xAF Progress Bootloader loaded Agesa0 from SpiRom 0xB0 Progress AGESA phase has completed 0xB1 Progress RunPostDramTrainingTests() completed successfully 0xB2 Progress SMU FW Successfully loaded to SMU Secure DRAM 0xB3 Progress Sent all required boot time messages to SMU 0xB4 Progress Validated and ran Security Gasket binary 0xB5 Progress UMC Keys generated and programmed 0xB6 Progress Inline AES key wrapper stored in DRAM 0xB7 Progress Completed FW Validation step 0xB8 Progress Completed FW Validation step 0xB9 Progress BIOS copy from SPI to DRAM complete 0xBA Progress Completed FW Validation step 0xBB Progress BIOS load process fully complete 0xBC Progress Bootloader successfully release x86 0xBD Progress Early Secure Debug completed 0xBE Progress GetFWVersion command received from BIOS is completed 0xBF Progress SMIInfo command received from BIOS is completed 0xC0 Progress Successfully entered WarmBootResume() 0xC1 Progress Successfully copied SecureOS image to SRAM 0xC2 Progress Successfully copied trustlets to PSP Secure Memory 0xC3 Progress About to jump to Secure OS (SBL about to copy and jump) 0xC4 Progress Successfully restored CCP and UMC state on S3 resume 0xC5 Progress PSP SRAM HMAC validated by Mini BL 0xC6 Progress About to jump to <t-base in Mini BL 0xC7 Progress VMG ECDH unit test started 0xC8 Progress VMG ECDH unit test passed 0xC9 Progress VMG ECC CDH primitive unit test started 0xCA Progress VMG ECC CDH primitive unit test passed 0xCB Progress VMG SP800-108 KDF-CTR HMAC unit test started 0xCC Progress VMG SP800-108 KDF-CTR HMAC unit test passed 0xCD Progress VMG LAUNCH_* test started 0xCE Progress VMG LAUNCH_* test passed 0xCF Progress MP1 has been taken out of reset 0xD0 Progress PSP and SMU Reserved Addresses correct 0xD1 Progress Reached Naples steady-state WFI loop 0xD2 Progress Knoll device successfully initialized 0xD3 Progress 32-byte RandOut successfully returned from Knoll 0xD4 Progress 32-byte MAC successfully received from Knoll. 0xD5 Progress Knoll device verified successfully 0xD6 Progress Done enabling power for Knoll 0xD7 Progress Enter recovery mode due to trustlet validation fail. 0xD8 Progress Enter recovery mode due to OS validation fail. 0xD9 Progress Enter recovery mode due to OEM public key not found.

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ASUS RS500A-E10 Series

1-15

Action PHASE POST CODE TYPE DESCRIPTION

PEI(Pre-EFI Initialization) phase

Quick VGA

Normal boot

DXE(Driver Execution Environment) phase

BDS(Boot Device Selection) phase

Operating system phase

0x10 Progress PEI Core Entry 0x11 Progress PEI cache as ram CPU initial 0x15 Progress NB Initialization before installed memory 0x19 Progress SB Initialization before installed memory 0x32 Progress CPU POST-Memory Initialization 0x33 Progress CPU Cache Initialization 0x34 Progress Application Processor(s) (AP) Initialization 0x35 Progress BSP Selection 0x36 Progress CPU Initialization 0x37 Progress Pre-memory NB Initialization 0x3B Progress Pre-memory SB Initialization 0x4F Progress DXE Initial Program Load(IPL) 0x60 Progress DXE Core Started 0x61 Progress DXE NVRAM Initialization 0x62 Progress SB run-time Initialization 0x63 Progress CPU DXE Initialization 0x68 Progress PCI HB Initialization 0x69 Progress NB DXE Initialization 0x6A Progress NB DXE SMM Initialization 0x70 Progress SB DXE Initialization 0x71 Progress SB DXE SMM Initialization 0x72 Progress SB DEVICES Initialization 0x78 Progress ACPI Module Initialization 0x79 Progress CSM Initialization 0xD0 Progress CPU PM Structure Initialization 0x90 Progress BDS started 0x91 Progress Connect device event 0x92 Progress PCI Bus Enumeration 0x93 Progress PCI Bus Enumeration 0x94 Progress PCI Bus Enumeration 0x95 Progress PCI Bus Enumeration 0x96 Progress PCI Bus Enumeration 0x97 Progress Console output connect event 0x98 Progress Console input connect event 0x99 Progress AMI Super IO start 0x9A Progress AMI USB Driver Initialization 0x9B Progress AMI USB Driver Initialization 0x9C Progress AMI USB Driver Initialization 0x9D Progress AMI USB Driver Initialization 0xb2 Progress Legacy Option ROM Initialization 0xb3 Progress Reset system 0xb4 Progress USB hotplug 0xb6 Progress NVRAM clean up 0xb7 Progress NVRAM configuration reset 0xA0 Progress IDE, AHCI Initialization 0xA1 Progress IDE, AHCI Initialization 0xA2 Progress IDE, AHCI Initialization 0xA3 Progress IDE, AHCI Initialization 0x00~0xFF Progress Wait BMC ready 0xA8 Progress BIOS Setup Utility password verify 0xA9 Progress BIOS Setup Utility start 0xAB Progress BIOS Setup Utility input wait 0xAD Progress Ready to boot event 0xAE Progress Legacy boot event 0xAA Progress APIC mode 0xAC Progress PIC mode

1-16

Chapter 1: Product Introduction

Chapter 2: Hardware Information

Hardware Information

This chapter lists the hardware setup procedures that you have to perform when installing or removing system components.

2.1 Chassis cover

Removing the rear cover

1. Locate and remove the front side screws.

Front side screw

2. Loosen the two thumbscrews on the rear panel to release the rear cover from the chassis.

Thumbscrews

3. Firmly hold the cover and slide it toward the rear panel for about half an inch until it is disengaged from the chassis.

4. Lift the cover from the chassis.

5. To reattach the rear cover, reverse step 1 to 4.

2-2

A protection film is pre-attached to the system cover before shipping. Please remove the protection film before turning on the system for proper heat dissipation.

Chapter 2: Hardware Information

2.2 Central Processing Unit (CPU)

The motherboard comes with a surface mount Socket SP3 designed for the AMD EPYC™ 7002 & 7003 Series.

• Upon purchase of the motherboard, ensure that the PnP cap is on the socket and the socket contacts are not bent. Contact your retailer immediately if the PnP cap is missing, or if you see any damage to the PnP cap/socket contacts/motherboard components. ASUS will shoulder the cost of repair only if the damage is shipment/ transit-related.

• Keep the cap after installing the motherboard. ASUS will process Return Merchandise Authorization (RMA) requests only if the motherboard comes with the cap on the Socket SP3.

• The product warranty does not cover damage to the socket contacts resulting from incorrect CPU installation/removal, or misplacement/loss/incorrect removal of the PnP cap.

2.2.1 Installing the CPU and heatsink

To install the CPU and heatsink:

1. Remove the rear cover. For more information, see the section

2. Locate the CPU socket on your motherboard..

Chassis cover

ASUS RS500A-E10 Series

2-3

3. Loosen each screw one by one in the sequence shown on the socket to open the load plate.

4. Slightly lift open the rail frame.

Load plate

Rail frame

External cap

5. Slide the external cap out of the rail frame.

2-4

External cap

Rail frame

PnP cap

Chapter 2: Hardware Information

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