ARRIS VIP5662 Users Manual

VIP5662

IPTV Receiver

Installation Guide

TO REDUCE RISK OF ELECTRIC SHOCK,

CAUTION

RISK OF ELECTRIC SHOCK

DO NOT OPEN

DO NOT REMOVE COVER (OR BACK). NO
USER-SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE
PERSONNEL.

Graphical symbols and supplemental warning markings are located on the back and bottom
of the terminal.

WARNING

TO REDUCE THE RISK OF FIRE OR SHOCK, DO NOT EXPOSE THIS APPLIANCE TO RAIN
OR MOISTURE.

The lightning flash with arrowhead symbol within an equilateral triangle
is intended to alert the user to the presence of uninsulated dangerous
voltage within the product’s enclosure that may be of sufficient
magnitude to constitute a risk of electric shock to persons.

The exclamation point within an equilateral triangle is intended to alert
the user to the presence of important operating and maintenance
(servicing) instructions in the literature accompanying the appliance.

Product identification and supply rating are provided on the label found
on the bottom of the unit.

IMPORTANT SAFETY INSTRUCTIONS

• Read these instructions.

• Keep these instructions.

• Heed all warnings.

• Follow all instructions.

• Do not use this apparatus near water.

• Clean only with a dry cloth.

• Do not block any ventilation openings. Install according to the manufacturer’s
instructions.

• Do not install near any heat sources, such as radiators, heat registers, stoves, or other
apparatus (including amplifiers) that produce heat.

• Protect the power cord from being walked on or pinched, particularly at plugs,
convenience receptacles, and the point where they exit from the apparatus.

• Only use attachments/accessories specified by the manufacturer.

• Unplug this apparatus during lightning storms or when unused for long periods of
time.

• Refer all servicing to qualified service personnel. Servicing is required when the
apparatus has been damaged in any way, such as the power supply cord or plug
is damaged, liquid has been spilled or objects have fallen into the apparatus, the
apparatus has been exposed to rain or moisture, does not operate normally, or has
been dropped.

This manual includes the manufacturer’s recommended safeguards and all the information
needed to connect your receiver to both your in-home IP network and your entertainment
system. The safety and installation information was developed and provided primarily by
the receiver manufacturer, ARRIS Enterprises, Inc.

ii VIP5662 IPTV Receiver Installation Guide

Follow these important safety guidelines when positioning and connecting your receiver:

• Do not block the slots and openings.

• Do not place anything on top of the receiver.

• Do not position the receiver in a confined space, such as an enclosed cabinet, that
does not provide adequate ventilation.

• Do not position the receiver near any external heat source that could raise the
temperature around the unit. Do not place the receiver on top of another heat
producing electronic device.

• Allow for adequate ventilation around the receiver to maintain normal operating
temperature. Do not place it in a sealed enclosure without providing for adequate
airflow.

• Use only the power adapter and cord supplied to connect the VIP5662 to your home
AC power outlet.

• Do not plug the AC power adapter into a switched power outlet.

• Always transport the receiver in its original factory carton, or in an equally well-padded
container.

• Whether installed or being transported, do not expose the receiver to temperature
extremes. The temperature range for operation is from 0° to +40°C. The non-operating
(transport or storage) temperature range is from -40° to +60°C.

WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT
TO RAIN OR MOISTURE. THE UNIT MUST NOT BE EXPOSED TO DRIPPING OR
SPLASHING. DO NOT PLACE OBJECTS FILLED WITH LIQUIDS, SUCH AS VASES, ON THE
UNIT.
CAUTION: THIS PRODUCT WAS QUALIFIED UNDER TEST CONDITIONS THAT INCLUDED
THE USE OF THE SUPPLIED CABLES BETWEEN SYSTEMS COMPONENTS. TO ENSURE
REGULATORY AND SAFETY COMPLIANCE, USE ONLY THE PROVIDED POWER AND
INTERFACE CABLES AND INSTALL THEM PROPERLY.
CAUTION: DIFFERENT TYPES OF CORD SETS MAY BE USED FOR CONNECTIONS TO
THE MAIN SUPPLY CIRCUIT. USE ONLY A MAIN LINE CORD THAT COMPLIES WITH ALL
APPLICABLE PRODUCT SAFETY REQUIREMENTS OF THE COUNTRY OF USE.
CAUTION: INSTALLATION OF THIS PRODUCT MUST BE IN ACCORDANCE WITH
NATIONAL WIRING CODES AND CONFORM TO LOCAL REGULATIONS.
CAUTION: DO NOT OPEN THE UNIT. DO NOT PERFORM ANY SERVICING OTHER THAN
THAT CONTAINED IN THE INSTALLATION AND TROUBLESHOOTING INSTRUCTIONS.
REFER ALL SERVICING TO QUALIFIED SERVICE PERSONNEL.
CAUTION: CHANGES AND MODIFICATIONS NOT EXPRESSLY APPROVED BY ARRIS FOR
COMPLIANCE COULD VOID USER’S AUTHORITY TO OPERATE THE EQUIPMENT

VIP5662 IPTV Receiver Installation Guide iii

Contents

Introduction ............................................................ 1

Overview ..............................................................2

Top View and Front Panel ..................................................2

Rear Panel..............................................................3

Remove Hard Drive Procedure .............................................. 4

Insert Hard Drive Procedure ...............................................5

Connecting Your TV Receiver ............................................... 6

Digital Audio/Video Connections ............................................ 8

Component Video and Digital Audio Connections ............................... 9

Composite Video and Stereo Audio Connections ............................... 10

Troubleshooting ........................................................ 11

iv VIP5662 IPTV Receiver Installation Guide

Introduction

Congratulations on receiving your ARRIS VIP5662 IPTV Receiver.

The VIP5662 provides these extraordinary home entertainment features:

• Ultra High Definition TV (UHDTV), with up to twice the color resolution and up to six
times the sharpness of standard TV when connected to a UHD-capable TV

• A direct digital connection to consumer audio and video devices through multiple
interfaces

• Bluetooth connectivity via remote control unit. Refer to your service provider for more
information

This installation manual introduces the basic features, outlines important safeguards, and
provides options for integrating your receiver into your entertainment system. Please take a
few moments to read through this manual. Its configuration diagrams and troubleshooting
section will help you make the most of your home entertainment experience.

Included in the carton:

• VIP5662 Ultra High-Definition (UHD)

• Power adapter

• Other accessories may be included

For more information about your TV service, refer to the other documentation from your
service provider.

Wired Connection

Plug the power adapter into a wall socket and into the rear panel of the receiver. Plug an
Ethernet cable into the network port of the receiver. Verify the following:

• The Ethernet LEDs located on the rear panel light and behave as indicated on page 3
of this manual

• The link LED located on the front panel lights and behaves as indicated on page 2 of
this manual.

VIP5662 IPTV Receiver Installation Guide 1

Overview

Top and Front Panel

The illustrations below (Top view and Front Panel view, respectively) and the table following
describe the top/front-panel features, controls, and indicator lights.

Key Item Function

1 POWER

BUTTON

2 LINK • No light: No Ethernet connection (Off)

Press to turn the receiver on or place the unit in standby
mode. If held for five (5) seconds or longer, restarts the
receiver.

• Blinking green: Receiver connecting to network

• Solid green: Network connection enabled (On)

3 BLUETOOTH No light: No bluetooth

4 RECORD No light: Not recording

5 POWER No light: Receiver is off

2 VIP5662 IPTV Receiver Installation Guide

Blinking blue: Receiver is pairing with the RCU
Solid blue: Receiver is paired with the RCU

Solid red: Recording is in progress

Solid green: Receiver is on

Overview

Rear Panel

The illustration below and the table following list the rear-panel features, controls, and
connectors of the VIP5662.

Key Item Function

1 POWER

+12 VDC

Connector for the DC power adapter. Use only the adapter
specified for this VIP5662.

2 RESET

BUTTON

3 OPTICAL TOSLink (S/PDIF) digital audio output.

4 BREAKOUT

CABLE

CONNECTION

5 HDMI™ OUT Connects to a High Definition TV or home theater receiver

6 USB 3.0 Allows connectivity with USB 3.0 devices.

7 NETWORK Ethernet 10/100/1000Base-T RJ-45 port.

8 BLUETOOTH

PAIRING

VIP5662 IPTV Receiver Installation Guide 3

Press and release to trigger the System Recovery Process.

Alternative method for video/audio connections. Offers
analog component, composite, and stereo audio outputs.

with an HDMI input (for a DVI input, use an HDMI-to-DVI
adapter).

Link LED: Lights green when Ethernet connection detected.
Activity LED: Flashes amber with data traffic.

Press and release to initiate Bluetooth remote control unit
pairing with receiver. Hold the button for 10 seconds to
unpair the Bluetooth remote control unit and the receiver.

Remove Hard Drive Procedures

To remove the Hard Drive into the VIP5662, perform the following procedure:

1. Turn unit off.

2. Flip unit upside down.

3. Grip levers on either side of hard drive compartment and squeeze to release.

4. Slide hard drive out of compartment then lift up to remove.

4 VIP5662 IPTV Receiver Installation Guide