ARRIS VIP2502 User Manual

AT&T U-verse Receiver

Installation Manual

Motorola Model VIP2500

TO REDUCE RISK OF ELECTRIC SHOCK,

CAUTION

RISK OF ELECTRIC SHOCK

DO NOT OPEN

DO NOT REMOVE COVER (OR BACK). NO
USER-SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE
PERSONNEL.

Graphical symbols and supplemental warning markings are located on the back and bottom
of the terminal.

WARNING

TO REDUCE THE RISK OF FIRE OR SHOCK, DO NOT EXPOSE THIS APPLIANCE TO RAIN
OR MOISTURE.

The lightning flash with arrowhead symbol within an equilateral triangle
is intended to alert the user to the presence of uninsulated dangerous
voltage within the product’s enclosure that may be of sufficient
magnitude to constitute a risk of electric shock to persons.

The exclamation point within an equilateral triangle is intended to alert
the user to the presence of important operating and maintenance
(servicing) instructions in the literature accompanying the appliance.

Product identification and supply rating are provided on the label found
on the bottom of the unit.

IMPORTANT SAFETY INSTRUCTIONS

• Read these instructions.

• Keep these instructions.

• Heed all warnings.

• Follow all instructions.

• Do not use this apparatus near water.

• Clean only with a dry cloth.

• Do not block any ventilation openings. Install according to the manufacturer’s

instructions.

• Do not install near any heat sources, such as radiators, heat registers, stoves, or other
apparatus (including amplifiers) that produce heat.

• Protect the power cord from being walked on or pinched, particularly at plugs,
convenience receptacles, and the point where they exit from the apparatus.

• Only use attachments/accessories specified by the manufacturer.

• Unplug this apparatus during lightning storms or when unused for long periods of

time.

• Refer all servicing to qualified service personnel. Servicing is required when the
apparatus has been damaged in any way, such as the power supply cord or plug
is damaged, liquid has been spilled or objects have fallen into the apparatus, the
apparatus has been exposed to rain or moisture, does not operate normally, or has
been dropped.

VIP2500 Series High-Definition U-verse Receiver Installation Manual iii

At least

2 inches

VENTILATE

2 inches

Follow these important safety guidelines when positioning and connecting your TV
receiver:

• Do not block the slots and openings

• Do not place anything on top of the TV receiver

• Do not position the TV receiver in a confined space, such as an enclosed cabinet, that

does not provide adequate ventilation.

• Do not position the TV receiver near any external heat source that could raise the
temperature around the unit. Do not place the terminal on top of another heat
producing electronic device.

• Allow for adequate ventilation around the TV receiver to maintain normal operating
temperature. Do not place it in a sealed enclosure without providing for adequate
airflow.

• Do not plug the AC power adapter into a switched power outlet.

2 inches

This manual includes the manufacturer’s recommended safeguards and all the information
needed to connect your receiver to both your in-home IP network and your entertainment
system. The safety and installation information was developed and provided primarily by
the receiver manufacturer, Motorola Mobility, LLC.

iv VIP2500 Series High-Definition U-verse Receiver Installation Manual

Contents

Introduction

..............................................1

Overview ................................................2

Front Panel ...............................................2

VIP2500 Rear Panel ........................................3

Wireless Connection .......................................4

VAP2500 Access Point ....................................4

Register the TV Receiver with the Access Point ................4

Connecting Your TV Receiver .................................5

Connection Options ......................................5

Common Cabling Examples ................................6

Connecting to an HDTV – Video Only ...........................7

Connecting to an HDTV – Audio Only...........................8

Connecting Audio to a Home Theater Receiver ...................9

Connecting to a Stereo TV ..................................10

Troubleshooting ..........................................11

VIP2500 Series High-Definition U-verse Receiver Installation Manual v

vi VIP2500 Series High-Definition U-verse Receiver Installation Manual

Introduction

Congratulations on receiving your Motorola® VIP2500 Wireless, High Definition, U-verse TV
Receiver.

The VIP2500 Series provides these extraordinary home entertainment features:

• Wireless input via the VAP2500 Wireless Access Point

• Record and play back using your AT&T U-verse Whole House DVR functionality

• High Definition TV (HDTV), which provides up to twice the color resolution and up to

six times the sharpness of standard TV when connected to an HD-capable TV

• A direct digital connection to consumer audio and video devices through multiple
interfaces

• Video on Demand (VoD)

• Commercial free, CD quality music

This installation manual introduces the basic features, outlines important safeguards, and
provides options for integrating your TV receiver into your entertainment system. Take a
few moments to read through this manual. Its configuration diagrams and troubleshooting
section will help you make the most of your home entertainment experience.

Included in the carton:

• VIP2500 High-Definition (HD) and Standard-Definition (SD) receiver

• Power adapter

For more information about your AT&T U-verse TV ser vice and its capabilities, refer to the
other documentation from your service provider.

Dimensions: 9.25” (235 mm) Wide, 1.65” (42 mm) High, 6.26” (159 mm) Long

Unit Weight: 1.1 Lbs. (0.5 kg)

VIP2500 Series High-Definition U-verse Receiver Installation Manual 1

Overview

12

3

4

5

6

7

8

Front Panel

The illustration below and the table following it describe the front-panel features, controls
and indicator lights.

Key Item Function

1 POWER Turns the U-verse TV receiver on or off

If held for ten (10) seconds or longer, restarts the TV receiver

Lights green when the TV receiver is on

2 USB USB 2.0 connector

3 SIGNAL

QUALITY

4 LINK Lights green when receiving a video stream

5 HD Lights blue when receiving video resolution of 720p or 1080i

6 RECORD Lights red when a recording is in progress

7 MENU Displays the VIP2500 menu on your TV screen

8 Up/Down

arrow keys

Left/Right

arrow keys

OK

center key

2 VIP2500 Series High-Definition U-verse Receiver Installation Manual

Bars light green to indicate adequate signal strength from
your wireless Access Point device.

Changes the channel (channel up/channel down)

Use to navigate through on-screen program guide and menu

Use to select programs or accept menu options