Arris VIP2500 User Manual

ARRIS Wireless TV Receiver

Product Manual

VIP2500 For use with your AT&T U-verse TV Service

TO REDUCE RISK OF ELECTRIC SHOCK,

CAUTION

RISK OF ELECTRIC SHOCK

DO NOT OPEN

DO NOT REMOVE COVER (OR BACK). NO USER-SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

Graphical symbols and supplemental warning markings are located on the back and bottom of the terminal.

WARNING

TO REDUCE THE RISK OF FIRE OR SHOCK, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE.

The lightning ﬂash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated dangerous voltage within the product’s enclosure that may be of sufﬁcient magnitude to constitute a risk of electric shock to persons.

The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.

Product identiﬁcation and supply rating are provided on the label found on the bottom of the unit.

IMPORTANT SAFETY INSTRUCTIONS

• Read these instructions.

• Keep these instructions.

• Heed all warnings.

• Follow all instructions.

• Do not use this apparatus near water.

• Clean only with a dry cloth.

• Do not block any ventilation openings. Install according to the manufacturer’s instructions.

• Do not install near any heat sources, such as radiators, heat registers, stoves, or other apparatus (including ampliﬁers) that produce heat.

• Protect the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.

• Only use attachments/accessories speciﬁed by the manufacturer.

• Unplug this apparatus during lightning storms or when unused for long periods of time.

• Refer all servicing to qualiﬁed service personnel. Servicing is required when the apparatus has been damaged in any way, such as the power supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

ii U-verse VIP2500 Wireless Receiver Product Manual

V E N T I LAT E

At least

2 inches

Follow these important safety guidelines when positioning and connecting your wireless receiver:

• Do not block the slots and openings

• Do not place anything on top of the wireless receiver

• Do not position the wireless receiver in a conﬁned space, such as an enclosed cabinet, that does not provide adequate ventilation.

• Do not position the wireless receiver near any external heat source that could raise the temperature around the unit. Do not place the wireless receiver on top of another heat producing electronic device.

• Allow for adequate ventilation around the wireless receiver to maintain normal operating temperature. Do not place it in a sealed enclosure without providing for adequate airﬂow.

• Do not plug the AC power adapter into a switched power outlet.

• Always transport the receiver in its original factory carton, or in an equally well-padded container.

• Whether installed or being transported, do not expose the receiver to temperature extremes. The temperature range for operation is from 0° to +40°C. The non-operating (transport or storage) temperature range is from -40° to +60°C.

• If the wireless receiver is used outdoors (patio, balcony, etc.), it should be protected from moisture, temperature extremes, and from prolonged exposure to direct sunlight, any of which could cause damage. Note also that adequate ventilation must be maintained, even if the wireless receiver is operated outdoors.

This manual includes the manufacturer’s recommended safeguards and all the information needed to connect your receiver to both your in-home IP network and your entertainment system. The safety and installation information was developed and provided primarily by the receiver manufacturer, ARRIS Enterprises, Inc.

U-verse VIP2500 Wireless Receiver Product Manual iii

Contents

Introduction ............................................................ 1

Overview ..............................................................2

Front Panel ............................................................. 2

VIP2500 Rear Panel ......................................................3

Wireless Connection ..................................................... 4

Wireless Access Point.................................................. 4

Connecting Your TV Receiver ...............................................5

Connection Options ................................................... 5

Common Cabling Examples ............................................. 6

Connecting to an HDTV – Video Only......................................... 7

Connecting to an HDTV – Audio Only......................................... 8

Connecting Audio to a Home Theater Receiver .................................9

Connecting to a Stereo TV ................................................ 10

Troubleshooting ........................................................ 11

iv U-verse VIP2500 Wireless Receiver Product Manual

Introduction

Congratulations on receiving your U-verse VIP2500 Wireless Receiver.

The VIP2500 Series provides these extraordinary home entertainment features:

• With U-verse Wireless Receiver, you have the freedom to move your TV where you want -- anywhere in your home

• Pause your recorded show in one room and pick it up in another with Total Home DVR

• High Deﬁnition TV (HDTV), which provides up to twice the color resolution and up to six times the sharpness of standard TV when connected to an HD-capable TV

• Do more than just watch TV; explore, entertain and interact with U-verse Apps

• Enjoy easy access to the hottest Hollywood hits in HD quality with U-verse Movies

• Rich picture quality, with 100% digital picture and sound

This installation manual introduces the basic features, outlines important safeguards, and provides options for integrating your wireless receiver into your entertainment system. Take a few moments to read through this manual. Its conﬁguration diagrams and troubleshooting section will help you make the most of your home entertainment experience.

Included in the carton:

• U-verse VIP2500 Wireless Receiver

• Power adapter

For more information about your AT&T U-verse TV service and its capabilities, refer to the other documentation from your service provider.

Dimensions: 9.25” (235 mm) Wide, 1.77” (45 mm) High, 6.26” (159 mm) Long

Unit Weight: 1.1 Lbs. (0.5 kg)

U-verse VIP2500 Wireless Receiver Product Manual 1

Overview

Front Panel

The illustration below and the table following it describe the front-panel features, controls and indicator lights.

Key Item Function

1 POWER Turns the U-verse Wireless Receiver on or off

If held for ten (10) seconds or longer, restarts the wireless receiver

Lights green when the wireless receiver is on

2 USB USB 2.0 connector

3 SIGNAL

STRENGTH

4 LINK Lights green when a network connection is established

5 HD Lights blue when receiver is set to video resolution of 720p

6 RECORD Lights red when a recording is in progress

7 MENU Displays the AT&T U-verse menu on your TV screen

8 Up/Down

arrow keys

Left/Right

arrow keys

center key

2 U-verse VIP2500 Wireless Receiver Product Manual

The ﬁve-bar display lights green to indicate signal strength from your wireless Access Point device. From one to ﬁve bars are lit, depending on the strength of the received signal. When signal strength is low bars may display as amber (weak) or red (unusable). See the Troubleshooting section on page 11 for details.

or 1080i

Changes the channel (channel up/channel down)

Use to navigate through on-screen program guide and menu

Use to select programs or accept menu options

Overview

Rear Panel

The VIP2500 rear panel features are described in the following table.

Key Item Function

1 NETWORK Ethernet 10/100Base-T RJ-45 port

5 VIDEO OUT RCA standard-deﬁnition composite video output to a TV,

8 OPTICAL Toslink (S/PDIF) digital audio output

9 HDMI™ Connects to a High Deﬁnition TV or home theater receiver

10 POWER

L R

AUDIO OUT

+12 VDC

RCA component video outputs to an HDTV

VCR, or other device

Left and right RCA stereo audio (analog) outputs

with an HDMI input (for a DVI input, use an HDMI-to-DVI adapter)

Connector for the DC power adapter. Use only the adapter speciﬁed for VIP2500.

U-verse VIP2500 Wireless Receiver Product Manual 3

Wireless Connection

Residential Gateway

Wireless Access Point

VIP2500

Wireless TV Receiver

802.11n Wireless Link

WPS Button

As shown in the illustration below, video for the VIP2500 is transmitted wirelessly over the air from a Wireless Access Point. The access point, in turn, is connected to your residential gateway device.

Wireless Access Point

Your Wireless Access Point is capable of transmitting separate video streams to multiple Wireless TV Receivers as speciﬁed by your service provider. The Access point uses Wi-Fi Protected Setup (WPS) protocols to identify, authorize and manage trafﬁc to and from the Wireless TV Receivers.

Before your Wireless TV Receiver can become operational, it must be paired as an authorized device with the Access Point. Run the WPS procedure as follows:

1. Install the Access Point as described in the accompanying installation document.

2. Connect the cord from the DC Power Adapter to the POWER +12VDC connector on the rear of the Access Point, and plug the adapter into an AC wall socket, and then connect the VIP2500 to your TV set as described starting on page 5.

3. The POWER button on the front of the VIP2500 lights green to indicate power is applied. Ensure power is applied to your TV, as well.

4. Ensure that the Access Point is connected to your home gateway device, and that power is applied to it.

5. When the VIP2500 starts up, it will look for a signal from an Access Point. A prompt will appear on your TV screen asking if you wish to connect.

6. On the front panel of the VIP2500, press OK.

7. Press and hold the WPS button on the front of the Access Point for two seconds, then release to activate the WPS process. The Access Point’s WPS LED will blink orange.

8. An icon appears on the screen, indicating that the connection is in process. When the connection has been established, the screen will display Success.

9. On the front panel of the VIP2500, two or more bars of the Signal Strength Indicator should light green. You have now established a secure wireless connection between the Access Point and the Wireless TV Receiver.

For further information on the Wireless Access Point, refer to the documentation provided.

Wireless

Access point

4 U-verse VIP2500 Wireless Receiver Product Manual

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