ARRIS TR4400 User Manual

User Guide
Model Number RAC2V1A
802.11ac Wave 2 Router
User Guide 1
1. Overview ............................................................... 5
1.1. Introduction .................................................................................................. 5
2. Product Overview ............................................... 6
2.1. About The Router ....................................................................................... 6
2.2. What's in the Box? ..................................................................................... 6
2.3. Items You Need ........................................................................................... 6
2.4. About This Manual ...................................................................................... 7
3. System Requirements ........................................ 8
3.1. Recommended Hardware ........................................................................ 8
3.2. Windows ........................................................................................................ 8
3.3. Mac OS ........................................................................................................... 8
3.4. Linux/Unix ..................................................................................................... 8
3.5. Mobile Devices ............................................................................................. 8
4. Installing the Router ........................................... 9
4.1. Front Panel .................................................................................................... 9
4.2. Rear Panel ................................................................................................... 10
4.3. Selecting an Installation Location ........................................................ 11
4.3.1. Desktop Mounting Instructions ..................................................... 11
4.3.2. Factors Affecting Wireless Range............................................... 12
4.4. Ethernet or Wireless? .............................................................................. 12
4.5. Connecting the Router ........................................................................... 13
4.6. Configuring the Wireless Connection................................................ 14
4.7. Getting Support ........................................................................................ 14
5. Basic Configuration .......................................... 15
5.1. Accessing the Configuration Interface ............................................. 15
5.2. Configuring the Wireless Network ..................................................... 16
5.2.1. Enabling or Disabling the Wireless Network. .......................... 16
5.2.2. Changing the Administrator Password ..................................... 16
5.2.3. Changing the Default Wi-Fi Network Name (SSID) and
Password ...............................................................................................17
5.2.4. Configuring Wi-Fi Protected Setup (WPS) .............................. 18
5.2.5. Setting Up the Internet/WAN Connection ............................... 18
RAC2V1A Router User Guide 2
6. Advanced Configuration Options ................ 20
6.1. Configuring DHCP ................................................................................... 20
6.1.1. Configuring DHCP for IPv4 ........................................................... 20
6.1.2. Configuring DHCP for IPv6 ............................................................ 21
6.1.3. Adding and Deleting Reserved DHCP Clients ......................... 21
6.2. Selecting the NAT Mode ........................................................................22
6.3. Setting the Wireless Mode ....................................................................22
6.4. General Firewall Configuration Settings .......................................... 23
6.5. Port Forwarding ....................................................................................... 24
6.6. Configuring DMZ for Gaming or Conferencing Applications ... 25
6.7. Viewing Network System Information ............................................. 26
6.8. Restarting the Router ............................................................................. 26
6.9. Viewing the System Logs ..................................................................... 26
6.10. Setting Up DDNS ..................................................................................... 26
6.10.1. Requirements ......................................................................................27
7. Router Configuration Screen Descriptions 28
7.1. Basic Setup ................................................................................................ 29
7.1.1. Basic Wireless Settings .................................................................. 29
7.1.2. WPS Settings ...................................................................................... 31
7.2. WAN Setup ................................................................................................ 32
7.2.1. Dynamic Configuration Settings (IPv4) ................................... 32
7.2.2. Static IP Connection Type (IPv4) ............................................... 34
7.2.3. DNS Settings ...................................................................................... 35
7.2.4. Dynamic Configuration Settings (IPv6) ................................... 36
7.2.5. Static IP Connection Type (IPv6) ............................................... 37
7.3. LAN Setup .................................................................................................. 39
7.3.1. LAN Settings (IPv4) ........................................................................ 39
7.3.2. LAN Settings (IPv6)......................................................................... 42
7.3.3. Client List ............................................................................................ 44
7.4. Wireless ....................................................................................................... 46
7.4.1. Basic Setup ......................................................................................... 46
7.4.2. Advanced Settings........................................................................... 50
7.4.3. Associated Stats ............................................................................... 53
7.4.4. Airtime Fairness ................................................................................ 54
7.4.5. QoS Classification ............................................................................ 56
7.4.6. Log ......................................................................................................... 58
7.5. Firewall ........................................................................................................ 59
7.5.1. Firewall Settings ............................................................................... 59
RAC2V1A Router User Guide 3
7.5.2. Port Forwarding ................................................................................ 60
7.5.3. Port Triggers ....................................................................................... 61
7.5.4. DMZ ....................................................................................................... 62
7.5.5. WAN Ping Blocking ......................................................................... 64
7.5.6. Application Layer Gateway Settings ......................................... 64
7.5.7. MAC Filter ........................................................................................... 65
7.5.8. Parental Controls .............................................................................. 66
7.5.9. IPv6 Client Filter ............................................................................... 73
7.6. USB ............................................................................................................... 74
7.6.1. USB Status .......................................................................................... 74
7.6.2. File Sharing ......................................................................................... 75
7.6.3. Media Sharing ..................................................................................... 77
7.6.4. USB Access Control ........................................................................ 78
7.7. Utilities ......................................................................................................... 79
7.7.1. System Information ......................................................................... 79
7.7.2. Restart Router .................................................................................... 81
7.7.3. Factory Defaults ............................................................................... 82
7.7.4. System Settings ................................................................................ 83
7.7.5. System Logs ....................................................................................... 84
7.7.6. DDNS .................................................................................................... 85
7.7.7. Blocked Device ................................................................................. 86
7.7.8. QoS ........................................................................................................ 87
8. Troubleshooting ............................................... 89
8.1. The router is plugged in, but the light is off ................................... 89
8.2. I'm not getting on the Internet (all connections) ......................... 89
8.3. I'm not getting on the Internet (Ethernet) ...................................... 89
8.4. I'm not getting on the Internet (Wireless) ...................................... 89
8.5. My wireless Internet connection stops working sometimes .... 90
8.6. I can get on the Internet, but everything is slow .......................... 90
9. Safety Requirements ........................................ 91
9.1.1. Federal Communication Commission Interference
Statement ............................................................................................. 91
RAC2V1A Router User Guide 4

Overview

Introduction

Get ready to experience the Internet’s express lane! Whether you’re checking out streaming media, downloading new software, or checking your email, the RAC2V1A router brings it all to you faster and more reliably.
The RAC2V1A router provides four Ethernet connections for use as the hub of your home/office Local Area Network (LAN). The RAC2V1A also provides 802.11a/b/g/n/ac wireless connectivity for enhanced mobility and versatility.
Installation is simple, and Spectrum will provide assistance to you for any special requirements.
RAC2V1A Router User Guide 5

Product Overview

About The Router

The RAC2V1A router is a dual-band 802.11ac router that allows users to connect to the Internet through a separate modem.
The RAC2V1A router has the following features:
Remote management capability: allows Spectrum to make changes
to the router's configuration
Convenience: supports Ethernet and 802.11a/b/g/n/ac wireless
connections; both wired and wireless connections can be used simultaneously
Four Gigabit Ethernet ports for connections to non-wireless devices
A USB 3.0 host port

What's in the Box?

Make sure you have the following items before proceeding. Call Spectrum for assistance if anything is missing.
• Router
• Power Supply
• Spectrum Quick Start Guide
Two Stickers with Wi-Fi Network Name and Password
• Ethernet Cable
• Safety Insert/License Agreement

Items You Need

Make sure you have the following items on hand before continuing:
Router package: see
the package.
Ethernet Cable: In addition to the Ethernet cable provided, you may
need an additional Ethernet cable if you want to connect to wired clients. This is a standard CAT5e Ethernet cable with RJ45 type connectors on both ends. You can buy Ethernet cables from any electronics retailer and many discount stores.
What's in the Box?
(page 7) for a list of items in
Spectrum Quick Start Guide: This guide contains information about
your service and how to set it up. Read this information carefully and contact Spectrum if you have any questions.
RAC2V1A Router User Guide 6
Product Overview

About This Manual

This manual covers the RAC2V1A router. You can find product information on the security label affixed to the back of the router.
1. MAC address
2. Wi-Fi Network Name (SSID). The XX here represents the last octet of
the MAC address.
3. Wi-Fi Password
RAC2V1A Router User Guide 7

System Requirements

The router operates with most computers and wireless devices. The following describes requirements for each operating system; see the documentation for your system for details on enabling and configuring networking.
To use the router, you need high-speed Internet service from Spectrum.

Recommended Hardware

The following hardware configuration is recommended. Computers not meeting this configuration can still work with the router, but may not be able to make maximum use of available throughput.
• CPU: P4, 3 GHz or faster.
RAM: 1 GB or greater.
Ethernet: Gig-E (1000Base-T).
Wi-Fi: 802.11a, b, g, n, or ac compliant Wi-Fi equipment.

Windows

Windows 7, Windows 8, or Windows 10. A supported Ethernet or wireless LAN connection must be available.

Mac OS

System 7.5 to Mac OS 9.2 (Open Transport recommended), or OS X. A supported Ethernet or wireless LAN connection must be available.

Linux/Unix

Hardware drivers, TCP/IP and DHCP must be enabled in the kernel. A supported Ethernet or wireless LAN connection must be available.

Mobile Devices

Android OS or iOS.
RAC2V1A Router User Guide 8

Installing the Router

Before you start, make sure that:
You have all the
• The modem and power outlets are available nearby.
Items You Need
(page 6).

Front Panel

The router has one light, located on the front right corner.
The light on the front of the router indicates the operating status.
A soft pulsing blue light on the front panel indicates normal
operation.
A pulsing light that alternates blue and red indicates that the router is
updating firmware.
RAC2V1A Router User Guide 9
Installing the Router
A flashing red light indicates that the router is establishing the
internet connection.
A solid red light indicates that the device was not able to achieve a
normal operating state.

Rear Panel

The rear of the router has the following connectors and controls:
RAC2V1A Router User Guide 10
Installing the Router
1. Reset button: resets the router as if you power cycled the unit. Use a
pointed non-metallic object to press this button and hold it for more than one second but less than five seconds.
Note: If you hold the Reset button for more than five seconds, the router will be reset to the factory default settings and will restart. Do
not
perform a factory reset unless you expressly guided to do so by
Spectrum customer service.
2. WPS Button: begins associating the router with a wireless device.
3. Ethernet (1 - 4): connectors for use with a computer LAN port or
another Ethernet-connected device.
4. Internet: connector to the Spectrum modem.
5. USB: USB host connector for use with external USB devices.
6. Power: connector for the power cord.

Selecting an Installation Location

There are a number of factors to consider when choosing a location to install the router:
Is an AC outlet available nearby? For best results, the outlet should
not be switched and should be close enough to the router that extension cords are not required.
Is the modem nearby? Can you easily run cables between the router’s
location and the modem?
If you are connecting devices to the Ethernet ports, can you easily
run cables between the router’s location and those devices?
If you want to install the router on a desktop, is there enough space
on either side to keep the vents clear? Blocking the vents may cause overheating.
How close are the wireless devices? In general, the router should be
located centrally within the premises, as close as possible to the location where users will want to access the wireless connection. The router wireless connection range is typically 100–200 feet (30m– 65m) for 2.4 GHz signals and less for 5 GHz signals. A number of factors can affect connection range, as described below.

Desktop Mounting Instructions

Position the router so that:
Air flows freely around it
RAC2V1A Router User Guide 11
Installing the Router
• The back faces the nearest wall
It will not fall to the floor if bumped or moved
The sides of the unit are not blocked.

Factors Affecting Wireless Range

A number of factors can affect the usable range for wireless connections.
Increases range
Locating the unit centrally
Creating as much "line-of-sight" as possible with
client devices
Decreases range
Metal or concrete walls between the router and other
client devices
Large metal appliances, aquariums, or metal cabinets
between the router and other client devices
Interference and RF noise (2.4 GHz wireless phones,
microwave ovens, wireless speaker/receiver systems, or other wireless networks)
Placing the router in a cabinet or other enclosed
space
Placing the router next to a desktop computer
Notes:
It may be acceptable to decrease the range of the wireless network,
as long as the decreased range is sufficient for your needs. By limiting the network’s range, you reduce interference with other networks and make it harder for unwanted users to find and connect to the network.
Setting the transmit power level to High increases the range. Setting
it to Medium or Low decreases the range. Medium or Low may be more appropriate for high-density residential locations.

Ethernet or Wireless?

There are two ways to connect the computer (or other equipment) to the router. The following will help you decide which is best for you:
Ethernet
Ethernet is a standard method of connecting two or more computers into a Local Area Network (LAN). You can use the Ethernet connection
RAC2V1A Router User Guide 12
Installing the Router
if the client device has built-in Ethernet hardware. The router provides support for up to four such connected devices. Note: To connect more than four client devices to the router through the Ethernet ports, you need an Ethernet switch (available at computer retailers).
The router includes one 3-foot (.9m) Ethernet cable. The enclosed Ethernet cable is yellow to match the Internet port on the back of the router, because this cable is primarily intended to connect the router to the Spectrum modem. You can purchase more cables if necessary at a computer retailer. If you are connecting the router directly to a computer, or to an Ethernet switch with a cross-over switch, ask for Category 5e (CAT5e) straight-through cable. CAT5e cable is required for gigabit Ethernet (Gig-E), not regular CAT5 cable.
Wireless
Wireless access lets you connect additional (wireless-capable) devices to the router. The 802.11 wireless LAN standard allows one or more computers to access the router using a wireless (radio) signal. These connections are in addition to the connections supported via Ethernet.
Both
If you have two or more clients, you can use Ethernet for up to four devices and wireless for the others.

Connecting the Router

1. Unplug the power to turn off the modem.
2. Connect one end of the Ethernet cable (included) to the modem, and
the other end to the Internet port on the router.
3. Reconnect the plug on the modem to turn the modem back on. Wait
approximately 2 minutes to allow the modem to fully power up.
RAC2V1A Router User Guide 13
Installing the Router
4. Connect the power adapter (included) to the power connector on
the back of the router, and then connect the power adapter to an available AC outlet. Wait until the light on the front panel of the router turns blue and begins to pulse.
5. To manage the setup of the router, you can use a second Ethernet
cable (not provided) to connect a computer to an available LAN port on the router, or you can connect wirelessly by using the preset wireless security settings printed on the security label located on the back of the router.
6. Open a browser on the computer to access the management
interface of the router. If the webpage does not display correctly, try another browser. See for more information.
Accessing the Configuration Interface
(page 15)

Configuring the Wireless Connection

The router ships with a secure Wi-Fi network name (SSID) that is unique for every device. By default, the router is set to the most current wireless security setting, WPA2, to provide maximum protection for Wi-Fi devices connected to the router. Wi-Fi network information is located on the label on the back of the router. You can sign in to the router and configure additional wireless settings.
See
Configuring the Wireless Network
instructions on configuring the wireless connection.
(page 16) for complete

Getting Support

Please contact Spectrum if you need assistance.
RAC2V1A Router User Guide 14

Basic Configuration

The router ships with a basic factory default configuration that should allow you to immediately access the Internet after installing the hardware according to the instructions in this guide.
If you need to modify the router's default basic settings, or if you want to configure advanced settings, refer to the appropriate instructions in this document.
Wireless LAN Default Security Setting: The router ships with wireless LAN security set by default. See the security label on the product for the factory security settings: Wi-Fi network name (SSID) and Wi-Fi password.
If you need to modify the router’s default wireless security settings, or if you want to configure any other settings, refer to the appropriate instructions in this document. Note: You may set up the computer and other client devices to work with the security settings on the router. Most client devices support the WPA2 default security standard in the router. Refer to the documentation for the client device for instructions on setting security. If the computer or client device supports Wi-Fi Alliance WPS (Wireless Protected Setup), activate WPS on the computer or client device and the router simultaneously to easily set up the Wi-Fi security.

Accessing the Configuration Interface

Perform the following steps to access the configuration interface.
1. If security has been properly set up on the computer to access the
wireless LAN on the router, use the connection utility for the operating system to connect to the wireless LAN using its Wi-Fi network name (SSID), as shown on the security label.
Note: If you cannot access the wireless LAN, you must first establish a wired Ethernet connection between the computer and the router.
2. In the web browser, open the page http://192.168.1.1/ to access the
router setup. The sign-in screen for the router displays.
RAC2V1A Router User Guide 15
Basic Configuration
3. Enter the user name and password, and click Apply to sign in. These
default sign-in credentials appear on the label on the back of the router. The Basic Wireless Settings screen displays.
Note: The default user name and the default password are both “admin”. Both are in lower case letters.
4. Set basic setup configuration parameters as required for the system.
Note: Most configuration parameters that you may want to set can be accessed on the Basic Wireless Settings screen or on the LAN Setup or Wireless tabs.

Configuring the Wireless Network

Perform the following steps to make the basic configuration settings for the wireless network.

Enabling or Disabling the Wireless Network.

By default, the router is shipped with a default Wi-Fi network name and Wi-Fi password for both 2.4 GHz and 5 GHz, as well as WPA2 security. You can find this network name and password on the label on the back of your router.
Perform the following steps to disable or re-enable the wireless network.
1. Access and sign in to the configuration interface.
2. Click the Basic Setup tab.
3. Click the Enable SSID checkbox in either the Wireless 2.4 GHz
section or the Wireless 5 GHz section to enable wireless networking for that frequency.
4. Click Apply.

Changing the Administrator Password

You should change the administrator password to something other than the default password so that unauthorized users cannot access your configuration interface. Note: When you first set up your router, the default user name and the default password are both “admin”. Both are in lower case letters.
Perform the following steps to change the administrator password.
1. Access and sign in to the configuration interface. See
Configuration Interface
(page 15) for more information.
Accessing the
2. Click the Utilities tab.
RAC2V1A Router User Guide 16
Basic Configuration
3. Click System Settings in the side menu.
4. Enter the current administrator password in the Current Password
field.
5. Enter the new administrator password in both the New Password
and Confirm New Password fields.
Note: Administrator passwords are case-sensitive and must be between 8-12 characters long. You can use any alphanumeric characters (digits 0-9 and letters A-Z, either upper- or lower-case) and printable special characters (such as $, !, ?, &, #, @ and others).
6. Click Apply.
7. Record your new administrator password here: __________________

Changing the Default Wi-Fi Network Name (SSID) and Password

Perform the following steps to change the 2.4 GHz and/or 5 GHz Wi-Fi network name and password.
1. Access and sign in to the configuration interface.
2. Click the Basic Setup tab.
3. On the Basic Wireless Settings screen, enter a unique user-friendly
name to identify the Wi-Fi network in the Wi-Fi Network Name (SSID) field under either Wireless 2.4 GHz or Wireless 5 GHz.
Note: This name is also referred to as the Service Set Identifier (SSID). The name can be up to 32 characters long. Do not duplicate any other Wi-Fi network names (SSIDs that may be operating in the area.
4. Enter a new password in the Password (Network Key) field. Valid
characters are the numbers 0 to 9, the letters a through z and A through Z and printable characters (such as $, !, ?, &, #, @ and others).
5. Click Apply at the bottom of the screen.
6. Record the new network names and passwords here:
2.4 GHz Wi-Fi Network name (SSID): __________________________
2.4 GHz Password: ______________________________
5 GHz Wi-Fi Network name (SSID): ___________________________
5 GHz Password: _______________________________
RAC2V1A Router User Guide 17
Basic Configuration

Configuring Wi-Fi Protected Setup (WPS)

WPS is a standard method for easily configuring a secure connection between the router and computers or other wireless devices (known as enrollees) that support WPS. When WPS is enabled you can attach other wireless devices by pressing the WPS buttons on the device (if equipped) and on the router, or by entering the enrollee’s PIN and then clicking the Start WPS Association icon.
Perform the following steps to enable the wireless network.
1. Access and sign in to the configuration interface.
2. Click the Basic Setup tab.
3. Click WPS Settings in the side menu.
4. In the appropriate section (2.4 GHz or 5 GHz), click the Wi-Fi
Protected Setup (WPS) Enable checkbox and click Apply to enable WPS on the system.
5. a. If the client device has a WPS button, press the WPS buttons on
the client device and on the router simultaneously to start the WPS association.
Note: If you prefer, you can click Start PBC on the WPS Settings screen instead of pressing the WPS button on the back of the router.)
b. If the client device has a PIN number, enter the enrollee’s PIN in
the Enrollee PIN Code field, and then click Enroll. Enter the router’s PIN code in the Device PIN Code field if requested during connection.
6. If the connection is successful, then the device will connect to the
router. If it does not connect for some reason, then you should start the association process over.

Setting Up the Internet/WAN Connection

A Dynamic or DHCP (Dynamic Host Configuration Protocol) connection is the most commonly used WAN connection type. Note: Do not change this setting unless Spectrum tells you to use another connection type.
Perform the following steps to change the connection type.
RAC2V1A Router User Guide 18
Basic Configuration
1. Access and sign in to the configuration interface.
2. Click the WAN Setup tab.
3. Click Dynamic (IPv4), Static (IPv4), Dynamic (IPv6), or Static
(IPv6) in the side menu to display the appropriate screen for configuring that type of WAN connection.
4. Set the required configuration parameters for the connection type
you selected as provided by Spectrum.
Note: Refer to WAN Setup in
Descriptions
(page 28) for specific instructions on setting the various
Router Configuration Screen
connection type configuration parameters.
5. Click Apply at the bottom of the screen.
RAC2V1A Router User Guide 19

Advanced Configuration Options

This section explains how to use the most common advanced configuration options for the router in the following areas:
LAN Setup
• Wireless Setup
• Firewall
• Utilities
Note: Refer to additional advanced configuration options.
Router Configuration Screen Descriptions
(page 28) for

Configuring DHCP

DHCP (Dynamic Host Protocol Configuration) is enabled by default on the router, which allows the router to act as a DHCP server and automatically assign an IP address to each device on the network.
DHCP is a set of rules used by devices such as a computer, router, or network adapter to allow the device to request and obtain an IP address from a server, which maintains a list of addresses available for use. The DHCP server ensures that all IP addresses are unique, e.g., no IP address is assigned to a second device while the first device's assignment is valid (its lease has not expired).
Without DHCP, the IP addresses must be entered manually at each computer or device and a new IP address must be entered each time it moves to a new location on the network.

Configuring DHCP for IPv4

Perform the following steps to configure DHCP for IPv4.
1. Access and sign in to the configuration interface.
2. Click the LAN Setup tab.
3. Click LAN Settings (IPv4) in the side menu to display the LAN
Settings screen.
4. Click the Enable DHCP Server checkbox under DHCP Server
Settings.
RAC2V1A Router User Guide 20
Advanced Configuration Options
5. Enter the Start IP Address and End IP Address for the range of IP
addresses that the DHCP Server running on the route will be allowed to assign to a network device.
6. In the Lease Time field, select the time before the assigned IP
address will expire. (After the lease time is up, the user is automatically assigned a new dynamic IP address.)
Note: Refer to
LAN Setup
(page 39) for specific instructions on
setting the various DHCP configuration parameters.
7. Click Apply at the bottom of the screen.

Configuring DHCP for IPv6

Perform the following steps to configure DHCP for IPv6.
1. Access and sign in to the configuration interface.
2. Click the LAN Setup tab.
3. Click LAN Settings (IPv6) in the side menu to display the LAN
Settings screen.
4. Click the Enable checkbox under LAN Settings (IPv6).
5. Enter the Start IP Address and End IP Address for the range of IP
addresses that the DHCP Server running on the route will be allowed to assign to a network device.
6. In the Lease Time field, select the time before the assigned IP
address will expire. (After the lease time is up, the user is automatically assigned a new dynamic IP address.)
Note: Refer to
LAN Setup
(page 39) for specific instructions on
setting the various DHCP configuration parameters.
7. Click Apply at the bottom of the screen.

Adding and Deleting Reserved DHCP Clients

The Client List screen shows the IP address, host name and MAC address of each computer that is connected to the network. If a computer does not have a specified host name, then the host name field will be blank.
Perform the following steps to configure the DHCP Clients.
1. Access and sign in to the configuration interface.
2. Click the LAN Setup tab.
RAC2V1A Router User Guide 21
Advanced Configuration Options
3. Click Client List in the side menu to display the Client List screen.
4. Click Add to add a reserved IP client. Select an existing DHCP client
and then click Delete to delete the reserved IP for the client. Click Refresh to update the Attached Client List.

Selecting the NAT Mode

NAT (Network Address Translation) allows the router to manipulate IP addresses so that just one single IP address can represent an entire group of computers on the network and let them all communicate with the Internet. This conserves IP addresses and is necessary in IPv4 since there are a limited number of available IP addresses for use. (This limitation does not affect the IPv6 address space.)
Perform the following steps to select the NAT Mode.
1. Access and sign in to the configuration interface.
2. Click the LAN Setup tab.
3. Click LAN Settings (IPv4) in the side menu to display the LAN
Settings screen.
4. Select the NAT Mode from the NAT Mode field drop-down list. The
optional modes are:
o Bridged: Data will pass through the router directly without any
routing and without NAT.
o RoutedWithNAT: Data will be routed by the device and all the
outgoing packets will be NATed.
o RoutedWithoutNAT: Data will be routed by the device but all the
outgoing packets will not be NATed.
5. Click Apply at the bottom of the screen.
Note: A dialog box prompts you to restart the router. Click OK to restart.

Setting the Wireless Mode

You can set the wireless mode to optimize performance based on the type of network adapters being used by the client devices (for example,
820.11g, 802.11n or 802.11ac). Select the proper mode to support all of
the wireless devices that will connect to the router.
Perform the following steps to set the wireless mode.
1. Access and sign in to the configuration interface.
2. Click the Wireless tab.
RAC2V1A Router User Guide 22
Advanced Configuration Options
3. Click Basic Setup in the side menu to display the Basic Settings
screen.
4. Under Wireless 2.4 GHz or Wireless 5 GHz, select the proper mode
from the Wireless Mode drop-down list. The following options are available:
2.4 GHz Options:
o 802.11g o 802.11g+n
5 GHz Options:
o 802.11n o 802.11n&802.11ac o 802.11ac
Note: Mixed modes will be able operate in more than one mode, depending on the capabilities of the connected device.
5. Click Apply at the bottom of the screen.
Note: If you have both 802.11a and 802.11b running on your network, then clients that are capable of faster wireless modes will be slowed down.

General Firewall Configuration Settings

The router is equipped with a firewall that will protect your network from a wide array of common Denial of Service (DoS) attacks, including Ping of Death (PoD) attacks.
The firewall is enabled by default, but you can choose to disable it. Turning off the firewall protection will not leave the network completely vulnerable to hacker attacks, but it is recommended that you enable the firewall whenever possible.
Perform the following steps if you have disabled the firewall and want to enable it again.
1. Access and sign in to the configuration interface.
2. Click the Firewall tab.
3. Click Firewall Settings in the side menu to display the Firewall
Settings screen.
4. Check the Enable Firewall checkbox to enable the firewall on the
network.
5. Click Apply at the bottom of the screen.
RAC2V1A Router User Guide 23
Advanced Configuration Options
Enable
Enable forwarding for this port.
Description
Enter a name for the port you want to forward.
port.
or BOTH.
6. Click WAN Ping Blocking in the side menu to display the WAN Ping
Blocking screen.
7. Check the Block ICMP Ping Enable checkbox to protect against PoD
attacks.
8. Click Apply at the bottom of the screen.

Port Forwarding

The port forwarding function forwards inbound traffic from the Internet to a specified single device on your network. Examples include allowing access to a web server on your network, peer-to-peer file sharing, applications that allow remote access to a specified computer, some gaming and videoconferencing applications and others.
If you have a server in the network that you want to make available to the Internet, you can set up port forwarding. The firewall passes requests from the Internet to the designated computer on the network. This function works by allowing you to route external (Internet) calls for services such as a web server (port 80), FTP server (Port 21), or other applications through the router to the internal network.
Perform the following steps to set up port forwarding.
1. Access and sign in to the configuration interface.
2. Click the Firewall tab.
3. Click Port Forwarding in the side menu to display the Port
Forwarding screen.
4. Select the type of server that you want to add from the Service List
drop-down box.
5. Click Add
6. If necessary, adjust the following parameters.
Inbound Port Enter the inbound port range for the port you want
to forward. It should be the same range as the local
Type Sets the format for the port. Options are TCP, UDP,
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Advanced Configuration Options
Address
where you want the connections to go.
inbound port.
Enable
Click this checkbox to enable DMZ on the network.
Static IP
Displays the router’s WAN IP address.
open to the Internet and not protected.
Private IP
Enter the IP address of the machine on the LAN
Private Port Enter the private port range for the port you want
to forward. It should be the same range as the
7. Click Apply to save your settings.
Note: To stop forwarding a port, uncheck Enable for the forwarding rule, and then click Apply. To completely remove a port forwarding rule, choose the entry, choose the entry ID in the drop-down list and click Clear, then click OK and Apply.

Configuring DMZ for Gaming or Conferencing Applications

The DMZ feature allows you to specify one computer on the network to be placed outside of the NAT firewall. This may be necessary if the NAT feature is causing problems with an application such as a game or video conferencing application.
Use this feature only on a temporary basis. The computer in the DMZ is not protected from hacker attacks.
Perform the following steps to put a computer in the DMZ.
1. Access and sign in to the configuration interface.
2. Click the Firewall tab.
3. Click DMZ in the side menu to display the DMZ screen.
4. Enter the following parameters.
Private IP Enter the IP address of the computer to be placed
in the DMZ. We recommend that you choose a reserved, routable IP address. After placing the computer in the DMZ, all ports on the computer are
5. Click Apply at the bottom of the screen.
Note: To remove the computer from the DMZ, uncheck the Enable checkbox and then click Apply.
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Advanced Configuration Options

Viewing Network System Information

You can view status and system information for the network on the System Information screen.
Perform the following steps to view system status information.
1. Access and sign in to the configuration interface.
2. Click the Utilities tab.
3. Click System Information in the side menu to display the System
Information screen.
Note: Refer to various status information parameters.
System Information
(page 79) for an explanation of the

Restarting the Router

It may be necessary to restart (reset) the router if it stops working properly. This is the equivalent of unplugging power from the router and plugging power back in. Restarting the router will not delete any of the configuration settings.
Perform the following steps to restart the router.
1. Access and sign in to the configuration interface.
2. Click the Utilities tab.
3. Click Restart Router in the side menu to display the Restart Router
screen.
4. Click the Restart Router button to restart the router.

Viewing the System Logs

The System Logs screen displays the system logs.
Perform the following steps to configure the system logs.
1. Access and sign in to the configuration interface.
2. Click the Utilities tab.
3. Click System Log in the side menu to display the System Logs.
When viewing the logs, click Refresh to update the list.

Setting Up DDNS

DDNS (Dynamic DNS) allows you to provide Internet users with a fixed domain name (instead of an IP address which may periodically change). This allows various locations on the Internet to access the gateway and
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Advanced Configuration Options
the applications that are set up in the gateway's port forwarding table without knowing your current IP address.

Requirements

In order to use DDNS you must first create an account with a DDNS provider. The DDNS provider maps your chosen domain name to your IP address.
Once the account is established, perform the following steps to enable DDNS.
1. Access and sign in to the configuration interface.
2. Click the Utilities tab.
3. Click DDNS in the side menu to display the DDNS configuration
screen.
4. Click the DDNS Enable checkbox.
Note: Refer to
DDNS
(page 85) for specific instructions on setting
the various DDNS configuration parameters.
5. After setting the necessary configuration parameters, click Apply at
the bottom of the screen.
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Router Configuration Screen Descriptions

This section provides an overview of the graphical user interface (GUI) router setup screens.
Each of the following tabs in the GUI and their individual sub-menus and configuration parameters are explained in detail:
• Basic Setup
WAN Setup
LAN Setup
• Wireless
• Firewall
USB
• Utilities
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