ARRIS TR3300-AC User Manual
®
Release 33 STANDARD
1.5
February 2015
Touchstone
TR3300-AC 802.11ac Wireless
Router
User Guide
TR3300-AC 802.11ac Wireless Router User Guide
Release 33 STANDARD 1.5
ARRIS Copyrights and Trademarks
©ARRIS Enterprises, Inc. 2015 All rights reserved. No part of this publication may be
reproduced in any form or by any means or used to make any derivative work (such as
translation, transformation, or adaptation) without written permission from ARRIS
Enterprises, Inc. (“ARRIS”). ARRIS reserves the right to revise this publication and to
make changes in content from time to time without obligation on the part of ARRIS to
provide notification of such revision or change.
ARRIS and the ARRIS logo are all trademarks of ARRIS Enterprises, Inc. Other
trademarks and trade names may be used in this document to refer to either the entities
claiming the marks and the names of their products. ARRIS disclaims proprietary
interest in the marks and names of others.
ARRIS provides this guide without warranty of any kind, implied or expressed, including,
but not limited to, the implied warranties of merchantability and fitness for a particular
purpose. ARRIS may make improvements or changes in the product(s) described in this
manual at any time.
The capabilities, system requirements and/or compatibility with third-party products
described herein are subject to change without notice.
Patent Notice
Protected under one or more of the following U.S. patents: http://www.arris.com/legal
Other patents pending.
Table of Contents
Chapter 1. Overview.............................................................................. 6
Introduction.................................................................................................6
Chapter 2. Safety Requirements ............................................................... 7
FCC Part 15 .................................................................................................7
RF Exposure ..........................................................................................8
Industry Canada Compliance .............................................................................8
For Mexico...................................................................................................9
Chapter 3. Product Overview .................................................................. 10
About The Wireless Router ............................................................................. 10
What's in the Box?........................................................................................ 10
Items You Need........................................................................................... 10
System Requirements ................................................................................... 11
Recommended Hardware ........................................................................ 11
Windows ............................................................................................ 11
MacOS ............................................................................................... 11
Linux/other Unix .................................................................................. 11
About this Manual ........................................................................................ 11
What About Security? ................................................................................... 12
Chapter 4. Installing the Wireless Router ................................................... 13
Front Panel................................................................................................ 13
Indicator Lights for the TR3300-AC ................................................................... 14
Rear Panel................................................................................................. 15
Selecting an Installation Location..................................................................... 15
Desktop Mounting Instructions.................................................................. 16
Factors Affecting Wireless Range .............................................................. 16
Ethernet or Wireless?.................................................................................... 17
Connecting the Wireless Router ....................................................................... 18
Configuring the Wireless Connection ................................................................. 18
Chapter 5. Basic Configuration ................................................................ 19
Accessing the Configuration Interface ............................................................... 19
Configuring the Wireless Network .................................................................... 20
Enabling or Disabling the Wireless Network.................................................. 20
Changing the Login Password ................................................................... 20
Changing the Default Wireless Network Name (SSID) ...................................... 21
Configuring Wi-Fi Protected Setup (WPS) .................................................... 21
Setting Up the WAN Connection................................................................ 22
Release 33 STANDARD 1.5 February 2015 TR3300-AC 802.11ac Wireless Router User Guide 3
Chapter 6. Advanced Configuration Options................................................ 23
LAN Setup – Configuring DHCP ......................................................................... 23
LAN Setup – Adding and Deleting DHCP Clients.............................................. 24
LAN Setup – Selecting the NAT Mode ................................................................. 24
Wireless Setup – Setting the Wireless Mode ......................................................... 24
Firewall – General Firewall Configuration Settings ................................................ 25
Firewall – Configuring a Virtual Server (Port Forwarding) ........................................ 25
Firewall – Configuring DMZ for Gaming or Conferencing Applications .......................... 26
Utilities – Viewing Network System Information.................................................... 27
Utilities – Restarting the Wireless Router ........................................................... 27
Utilities – Reverting to Factory Default Settings ................................................... 28
Utilities – Viewing the System Logs ................................................................... 28
Utilities – DDNS ........................................................................................... 28
Chapter 7. Wireless Router Configuration Screen Descriptions.........................29
Basic Setup ................................................................................................ 29
Basic Wireless Settings ........................................................................... 29
WPS Settings ....................................................................................... 30
WAN Setup ................................................................................................ 31
Dynamic ............................................................................................ 31
Static ................................................................................................ 32
DNS32
Dynamic (IPV6) .................................................................................... 33
Static (IPV6)........................................................................................ 34
LAN Setup ................................................................................................. 35
LAN Settings ....................................................................................... 35
LAN Settings (IPV6) ............................................................................... 37
Client List .......................................................................................... 38
Wireless.................................................................................................... 39
Basic Setup ......................................................................................... 39
Guest Access ....................................................................................... 41
Advanced ........................................................................................... 42
StreamBoost .............................................................................................. 43
StreamBoost Settings............................................................................. 43
Priorities............................................................................................ 44
STAT: Downloads.................................................................................. 45
STAT: Up Time..................................................................................... 46
Firewall .................................................................................................... 46
Firewall Settings .................................................................................. 46
Virtual Servers..................................................................................... 47
DMZ.................................................................................................. 48
WAN Ping Blocking ................................................................................ 49
Release 33 STANDARD 1.5 February 2015 TR3300-AC 802.11ac Wireless Router User Guide 4
Remote Management ............................................................................. 49
ALG50
Utilities .................................................................................................... 51
System Information ............................................................................... 51
Restart Router ..................................................................................... 52
Factory Default.................................................................................... 53
Firmware Upgrade ................................................................................ 53
System Settings.................................................................................... 54
System Log ......................................................................................... 55
DDNS................................................................................................. 55
Chapter 8. Troubleshooting .................................................................... 57
The Wireless Router is plugged in, but the Power light is Off ................................... 57
I'm not getting on the Internet (all connections) .................................................. 57
I'm not getting on the Internet (Ethernet) .......................................................... 57
I'm not getting on the Internet (Wireless) ........................................................... 57
My wireless Internet connection stops working sometimes ...................................... 58
I can get on the Internet, but everything is slow .................................................. 58
Chapter 9. ARRIS Contacts...................................................................... 59
Before You Call ARRIS Support......................................................................... 59
By Telephone ............................................................................................. 59
By Email ................................................................................................... 62
Ask ARRIS Customer Portal ............................................................................. 63
Global Knowledge Services and Training ............................................................ 63
Release 33 STANDARD 1.5 February 2015 TR3300-AC 802.11ac Wireless Router User Guide 5
Overview
Introduction
Get ready to experience the Internet’s express lane! Whether you’re checking out streaming
media, downloading new software, or checking your email, the Touchstone TR3300-AC
802.11ac Wireless Router brings it all to you faster and more reliably.
The Touchstone TR3300-AC 802.11ac Wireless Router provides four Ethernet connections
for use as the hub of your home/office Local Area Network (LAN). The TR3300-AC also
provides 802.11a/b/g/n/ac wireless connectivity for enhanced mobility and versatility.
Chapter 1
Installation is simple and your service provider will provide assistance to you for any
special requirements.
Release 33 STANDARD 1.5 February 2015 TR3300-AC 802.11ac Wireless Router User Guide 6
Safety Requirements
The ARRIS TR3300-AC Wireless Router complies with the applicable requirements for
performance, construction, labeling, and information when used as outlined below:
Do not use product near water (i.e. wet basement, bathtub, sink or near a swimming
pool, etc.), to avoid risk of electrocution.
The product shall be cleaned using only a damp, lint-free, cloth. No solvents or
cleaning agents shall be used.
Do not use spray cleaners or aerosols on the Wireless Router.
Avoid using and/or connecting the equipment during an electrical storm, to avoid risk
of electrocution.
Do not locate the equipment within 6 feet (1.9 m) of a flame or ignition source (i.e. heat
registers, space heaters, fireplaces, etc.).
Use only power supply and power cord included with the equipment.
Equipment should be installed near the power outlet and should be easily accessible.
Chapter 2
In areas of high surge events or poor grounding situations and areas prone to lightning
strikes, additional surge protection may be required (i.e. PF11VNT3 from American
Power Conversion) on the AC and Ethernet lines.
When the Wireless Router is connected to a local computer through Ethernet cables,
the computer must be properly grounded to the building/residence AC ground
network. All plug-in cards within the computer must be properly installed and
grounded to the computer frame per the manufacturer’s specifications.
Ensure proper ventilation. Position the Wireless Router so that air flows freely around
it and the ventilation holes on the unit are not blocked.
Do not mount the Wireless Router on surfaces that are sensitive to heat and/or which
may be damaged by the heat generated by the modem, its power supply, or other
accessories.
FCC Part 15
This equipment has been tested and found to comply with the requirements for a Class B
digital device under Part 15 of the Federal Communications Commission (FCC) rules.
These requirements are intended to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one
or more of the following measures:
Release 33 STANDARD 1.5 February 2015 TR3300-AC 802.11ac Wireless Router User Guide 7
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the
Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications to this equipment not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) this device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired
operation.
RF Exposure
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with minimum distance of
7.9 inches (20cm) between the radiator and your body. This transmitter must not be colocated or operating in conjunction with any other antenna or transmitter.
Chapter 2: Safety Requirements
receiver is connected.
WARNING
Industry Canada Compliance
This device complies with Industry Canada’s licence-exempt RSSs. Operation is subject to
the following two conditions:
(1) This device may not cause interference; and
(2) This device must accept any interference, including interference that may cause
undesired operation of the device.
Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils
radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes :
(1) l’appareil ne doit pas produire de brouillage;
(2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d’en compromettre le fonctionnement.
The device meets the exemption from the routine evaluation limits in section 2.5 of RSS
102 and compliance with RSS-102 RF exposure, users can obtain Canadian information on
RF exposure and compliance.
Le dispositif rencontre l'exemption des limites courantes d'évaluation dans la section 2.5
de RSS 102 et la conformité a l'exposition de RSS-102 rf, utilisateurs peut obtenir
l'information canadienne sur l'exposition et la conformité de rf.
This transmitter must not be co-located or operating in conjunction with any other
antenna or transmitter. This equipment should be installed and operated with a minimum
distance of 20 centimeters between the radiator and your body.
Cet émetteur ne doit pas être Co-placé ou ne fonctionnant en même temps qu'aucune autre
antenne ou émetteur. Cet équipement devrait être installé et actionné avec une distance
minimum de 20 centimètres entre le radiateur et votre corps.
Release 33 STANDARD 1.5 February 2015 TR3300-AC 802.11ac Wireless Router User Guide 8
The device for operation in the band 5150-5250 MHz is only for indoor use to reduce the
potential for harmful interference to co-channel mobile satellite systems.
Les dispositifs fonctionnant dans la bande 5150-5250 MHz sont réservés uniquement pour
une utilisation à l’intérieur afin de réduire les risques de brouillage préjudiciable aux
systèmes de satellites mobiles utilisant les mêmes canaux.
For Mexico
The operation of this equipment is subject to the following two conditions: (1) This
equipment or device cannot cause harmful interference and (2) this equipment or device
must accept any interference, including interference that may cause some unwanted
operation of the equipment.
Chapter 2: Safety Requirements
Release 33 STANDARD 1.5 February 2015 TR3300-AC 802.11ac Wireless Router User Guide 9
Product Overview
About The Wireless Router
The TR3300-AC Wireless Router is a 3x3 dual-band 802.11ac router for MSOs, allowing
users to connect to the Internet through a separate modem.
The TR3300-AC Wireless Router has the following features:
Remote management capability: allows you to make changes to the Wireless Router's
configuration from anywhere on the Internet
Chapter 3
Smart stream management: StreamBoost
applications and devices the bandwidth they need for the best online experience
Convenience: supports Ethernet and 802.11a/b/g/n/ac wireless connections; both
wired and wireless connections can be used simultaneously
Four Ethernet ports for connections to non-wireless devices
A USB 2.0 host port (future support for external USB devices)
What's in the Box?
Make sure you have the following items before proceeding. Call your service provider for
assistance if anything is missing.
Wireless Router
Power Adapter
Wireless Installation Guide
Ethernet Cable
End User License Agreement
TM
technology automatically gives
Items You Need
Make sure you have the following items on hand before continuing:
Wireless Router package: see What's in the Box? (page 10) for a list of items in the
package.
Ethernet Cable: In addition to the Ethernet cable provided, you may need an
additional Ethernet cable if you want to connect to wired clients. This is a standard
Ethernet cable with RJ45 type connectors on both ends. You can buy Ethernet cables
from any electronics retailer and many discount stores.
Information packet: your service provider should furnish you with a packet
containing information about your service and how to set it up. Read this information
carefully and contact your service provider if you have any questions.
Release 33 STANDARD 1.5 February 2015 TR3300-AC 802.11ac Wireless Router User Guide 10
System Requirements
The Touchstone Wireless Router operates with most computers. The following describes
requirements for each operating system; see the documentation for your system for details
on enabling and configuring networking.
To use the Wireless Router, you need high-speed Internet service from your service
provider.
Recommended Hardware
The following hardware configuration is recommended. Computers not meeting this
configuration can still work with the TR3300-AC, but may not be able to make maximum
use of TR3300-AC throughput.
CPU: P4, 3GHz or faster
RAM: 1GB or greater
Ethernet: Gig-E (1000BaseT)
Wi-Fi: 802.11a, b, g, n, or ac compliant Wi-Fi equipment
Chapter 3: Product Overview
Windows
Windows XP , Windows Vista, Windows 7, or Windows 8. A supported Ethernet or
wireless LAN connection must be available.
MacOS
System 7.5 to MacOS 9.2 (Open Transport recommended) or MacOS X. A supported
Ethernet or wireless LAN connection must be available.
Linux/other Unix
Hardware drivers, TCP/IP, and DHCP must be enabled in the kernel. A supported
Ethernet or wireless LAN connection must be available.
About this Manual
This manual covers the Touchstone TR3300-AC Wireless Router. The model number is on
the label affixed to the bottom of the Wireless Router.
1. Model number
Release 33 STANDARD 1.5 February 2015 TR3300-AC 802.11ac Wireless Router User Guide 11
2. WLAN-24 MAC address
3. PreShared Key
4. WPS PIN
What About Security?
Having a high-speed, always-on connection to the Internet requires a certain amount of
responsibility to other Internet users—including the need to maintain a reasonably secure
system. While no system is 100% secure, you can use the following tips to enhance the
system’s security:
Keep the operating system of the computer updated with the latest security patches.
Run the system update utility at least weekly.
Keep the email program updated with the latest security patches. In addition, avoid
opening email containing attachments, or opening files sent through chat rooms,
whenever possible.
Install a virus checker and keep it updated.
Chapter 3: Product Overview
Avoid providing web or file-sharing services over the Wireless Router. Besides certain
vulnerability problems, most service providers prohibit running servers on consumerlevel accounts and may suspend your account for violating the terms of service.
Use the service provider's mail servers for sending email.
Avoid using proxy software unless you are certain that it is not open for abuse by other
Internet users (some are shipped open by default). Criminals can take advantage of
open proxies to hide their identity when breaking into other computers or sending
spam. If you have an open proxy, your service provider may suspend your account to
protect the rest of the network.
The TR3300-AC ships with wireless LAN security set by default (for the same reasons
that you should run only secured proxies). See the security label on the product for the
factory security settings. If you need to modify the default wireless security settings, see
Configuring the Wireless Connection (page 18).
Release 33 STANDARD 1.5 February 2015 TR3300-AC 802.11ac Wireless Router User Guide 12
Installing the Wireless Router
Before you start, make sure that:
You have all the Items You Need (page 10):
The modem and power outlets are available nearby.
Front Panel
The front of the Wireless Router has the following indicators:
Chapter 4
1. Power: indicates whether AC power is available to the unit.
2. WAN: indicates the status of Internet service connectivity.
3. 2.4G: indicates the status of the 2.4 GHz wireless LAN.
4. 5G: indicates the status of the 5 GHz wireless LAN.
5. LAN (1 - 4): indicates the status of LAN connectivity on each of the wired ports.
Release 33 STANDARD 1.5 February 2015 TR3300-AC 802.11ac Wireless Router User Guide 13
6. USB: indicates whether a USB device is attached.
7. WPS: indicates Wireless Protected Setup (WPS) is active.
Indicator Lights for the TR3300-AC
The Wireless Router has several LED indicator lights to assist in troubleshooting.
LED Color/Behavior Description
Power Solid green System power is on.
WAN Solid green An IP address has been received and is ready to transmit
Flashing green The Ethernet cable connection has been detected.
Off No Ethernet cable is connected to the Wireless Router.
2.4G Wi-Fi Solid green The wireless port has linked with a wireless client.
Off Wireless is disabled.
Chapter 4: Installing the Wireless Router
data, or bridge mode is active.
5G Wi-Fi Solid green The wireless port has linked with a wireless client.
Off Wireless is disabled.
WPS Solid green WPS has been started.
Flashing green (slow
flash)
Flashing green (quick
flash)
LAN 1 – 4 Solid green 10/100/1000Mbps link detected.
Flashing green Receiving/transmitting data at 10/100/1000Mbps.
Off No Ethernet connection.
USB Solid green USB device successfully connected and active.
Flashing green USB device read/write activity.
Off No USB device connected, or the attached USB device can
WPS has been started, and Wireless Router is ready to
accept a client connection.
WPS error.
now be safely removed.
Release 33 STANDARD 1.5 February 2015 TR3300-AC 802.11ac Wireless Router User Guide 14
Rear Panel
The rear of the Wireless Router has the following connectors and controls:
Chapter 4: Installing the Wireless Router
1. Reset button: resets the Wireless Router as if you power cycled the unit. Use a
pointed non-metallic object to press this button.
Note: If you hold the Reset button for more than five seconds, the Wireless Router will be
reset to the factory default settings and will reboot.
2. WPS Button: begins associating the Wireless Router with a wireless device.
3. USB: USB host connector - future support for external USB devices.
4. Ethernet (1 - 4): connectors for use with a computer LAN port.
5. WAN: connector for the modem.
6. Power: connector for the power cord.
Selecting an Installation Location
There are a number of factors to consider when choosing a location to install the Wireless
Router:
Release 33 STANDARD 1.5 February 2015 TR3300-AC 802.11ac Wireless Router User Guide 15
Is an AC outlet available nearby? For best results, the outlet should not be switched and
should be close enough to the Wireless Router that extension cords are not required.
Is the modem nearby? Can you easily run cables between the Wireless Router’s location
and the modem?
If you are connecting devices to the Ethernet ports, can you easily run cables between
the Wireless Router’s location and those devices?
If you want to install the Wireless Router on a desktop, is there enough space on either
side to keep the vents clear? Blocking the vents may cause overheating.
How close are the wireless devices? In general, the Wireless Router should be located
close to the center of the user sphere. The Wireless Router wireless connection range is
typically 100–200 feet (30m–65m) for 2.4 GHz signals and less for 5 GHz signals. A
number of factors can affect connection range, as described below.
Desktop Mounting Instructions
Position the Wireless Router so that:
air flows freely around it
Chapter 4: Installing the Wireless Router
the back faces the nearest wall
it will not fall to the floor if bumped or moved
the sides of the unit are not blocked.
Note: Clean the Wireless Router using only a clean, slightly moistened, cloth. Do not use
aerosols in the vicinity of the Wireless Router.
Factors Affecting Wireless Range
A number of factors can affect the usable range for wireless connections.
Increases range
Decreases range
Locating the unit centrally
Creating as much "line-of-sight" as possible with client devices
Metal or concrete walls between the Wireless Router and other
devices
Large metal appliances, aquariums, or metal cabinets between the
Wireless Router and other devices
Interference and RF noise (2.4 GHz wireless phones, microwave
ovens, wireless speaker/receiver systems, or other wireless
networks)
Placing the device in a cabinet or other enclosed space
Note: Decreasing the range of the wireless network may be beneficial, as long as the
decreased range is sufficient for your needs. By limiting the network’s range, you reduce
interference with other networks and make it harder for unwanted users to find and connect to the
network.
Release 33 STANDARD 1.5 February 2015 TR3300-AC 802.11ac Wireless Router User Guide 16
Note: Setting the transmit power level to High increases the range. Setting it to Medium or
Low decreases the range proportionately. Medium or Low may be more appropriate for highdensity residential locations.
Ethernet or Wireless?
There are two ways to connect the computer (or other equipment) to the Wireless Router.
The following will help you decide which is best for you:
Ethernet
Ethernet is a standard method of connecting two or more computers into a Local Area
Network (LAN). You can use the Ethernet connection if the computer has built-in Ethernet
hardware. The TR3300-AC provides support for up to four such connected devices.
Note: To connect more than four computers to the TR3300-AC through the Ethernet ports,
you need an Ethernet switch (available at computer retailers).
The Wireless Router package comes with one 4-foot (1.2m) Ethernet cable (the connectors
look like wide telephone connectors); you can purchase more cables if necessary at a
computer retailer. If you are connecting the Wireless Router directly to a computer, or to
an Ethernet switch with a cross-over switch, ask for Category 5e (CAT5e) straight-through
cable. CAT5e cable is required for gigabit Ethernet (Gig-E), not regular CAT5 cable.
Chapter 4: Installing the Wireless Router
Wireless
Wireless access lets you connect additional (wireless-capable) devices to the Wireless
Router. The 802.11 wireless LAN standard allows one or more computers to access the
TR3300-AC using a wireless (radio) signal. These connections are in addition to the
connections supported via Ethernet.
Note: You can use the wireless connection if the computer has a built-in or aftermarket
plug-in wireless adapter. To learn more about which wireless hardware works best with the
computer, see your computer dealer.
Both
If you have two or more computers, you can use Ethernet for up to four devices and
wireless for the others. To connect five or more computers to the Ethernet ports, you will
need an Ethernet switch (available at computer retailers.)
Release 33 STANDARD 1.5 February 2015 TR3300-AC 802.11ac Wireless Router User Guide 17
Connecting the Wireless Router
1. Unplug the power to turn off the modem.
2. Connect one end of the Ethernet cable (included) to the modem, and the other end to
the WAN port on the Wireless Router.
3. Reconnect the plug on the modem to turn the modem back on. Wait approximately 2
minutes to allow the modem to fully power up.
4. Connect the power adapter (included) to the power connector on the back of the
Wireless Router, and then connect the power adapter to an available AC outlet. Wait
until the 2.4G and 5G LEDs on the front panel of the Wireless Router turn solid green.
5. To manage the setup of the Wireless Router, you can use a second Ethernet cable (not
provided) to connect a computer to an available LAN port on the TR3300-AC, or you
can connect wirelessly by using the preset wireless security settings printed on the
security label located on the bottom of the Wireless Router.
6. Open a browser on the computer to access the management interface of the Wireless
Router. If the webpage does not display correctly, try another browser. See Accessing
the Configuration Interface (page 19) for more information.
Chapter 4: Installing the Wireless Router
Note: In some cases, the service provider may redirect the browser to their welcome page so
that you can establish new service. This step may be required before you can manage the TR3300AC configuration settings.
Configuring the Wireless Connection
The TR3300-AC ships with a secure SSID that is unique for every device. Wi-Fi network
information is located on the label on the bottom of the Wireless Router. You should
configure the Wireless Router's wireless settings.
Note: At a minimum, you should set a login password and set up wireless
security. Refer to Configuring the Wireless Network (page 20) for complete instructions on
configuring the wireless connection.
Release 33 STANDARD 1.5 February 2015 TR3300-AC 802.11ac Wireless Router User Guide 18
Basic Configuration
The Wireless Router ships with a basic factory default configuration that should allow you
to immediately access the Internet after installing the hardware according to the User’s
Guide.
If you need to modify the Wireless Router's default basic settings, or if you want to
configure advanced settings, refer to the appropriate instructions in this document.
As a minimum, it is recommended that you:
Change the default login password
Change the default wireless network name, also called the Service Set Identifier (SSID)
Wireless LAN Default Security Setting: The Wireless Router ships with
wireless LAN security set by default. See the security label on the product for
the factory security settings: network name (SSID), encryption method,
network key, and WPS PIN.
If you need to modify the Wireless Router’s default wireless security settings, or if you want
to configure any other settings, refer to the appropriate instructions in this document.
Chapter 5
Note: You must set up the computer and other client devices to work with the security
settings on the Wireless Router. Refer to the documentation for the client device for instructions on
setting security. If the computer or client device supports Wi-Fi Alliance WPS (Wireless Protected
Setup), activate WPS on the computer or client device and the Wireless Router simultaneously to
easily set up the system security.
Accessing the Configuration Interface
Perform the following steps to access the configuration interface.
1. If security has been properly set up on the computer to access the wireless LAN on the
Wireless Router, use the connection utility for the operating system to connect to the
wireless LAN using its network name (SSID), as shown on the security label.
Note: If you cannot access the wireless LAN, you must first establish a wired Ethernet
connection between the computer and the Wireless Router.
2. In the web browser, open the page http://192.168.1.1/ to access the Wireless Router
setup.
The Login screen displays.
3. Enter the user name and password and click Apply to log in.
Note: The default user name is "admin". The default password is "password", in lower case
letters.
Release 33 STANDARD 1.5 February 2015 TR3300-AC 802.11ac Wireless Router User Guide 19
The Basic Wireless Settings screen displays.
4. Set basic setup configuration parameters as required for the system.
Note: Most configuration parameters that you may want to set can be accessed on the Basic
Wireless Settings screen or on the LAN Setup or Wireless tabs.
Configuring the Wireless Network
Perform the following procedures to make the basic configuration settings for the wireless
network.
Enabling or Disabling the Wireless Network.
Perform the following steps to enable the wireless network.
1. Access and log into the configuration interface.
2. Click the Basic Setup tab.
Chapter 5: Basic Configuration
3. Click the Enable Wireless checkbox in either the Wireless 2.4 GHz section or the
Wireless 5 GHz section to enable wireless networking for that frequency.
4. Click Apply.
Changing the Login Password
You should change the login password to something other than the default password.
Note: The default user name is "admin," the default password is "password" (both lower
case).
Perform the following steps to change the password.
1. Access and log into the configuration interface via a direct wired Ethernet or wireless
connection.
2. Click the Utilities tab.
3. Click System Settings in the side menu.
4. Enter the old password in the Current Password field.
5. Enter the new password in both the New Password and Confirm New Password
fields.
Note: Passwords are case-sensitive. Valid characters are the numbers 0 to 9, the letters a
through z and A through Z, and printable special characters (such as $, !, ?, &, #, @, and others.)
6. Click Apply.
7. Record the new passwords here:
2.4 GHz Password: ___________________________________
Release 33 STANDARD 1.5 February 2015 TR3300-AC 802.11ac Wireless Router User Guide 20
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