Apple Video Cards Service Manual

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Service Source

Video Cards

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Troubleshooting

Video Cards

General

The Symptom Charts included in this chapter will help you diagnose specific symptoms related to your product. Because cures are listed on the charts in the order of most likely solution, try the first cure first. Verify whether or not the product continues to exhibit the symptom. If the symptom persists, try the next cure. (Note: If you have replaced a module, reinstall the original module before you proceed to the next cure.)
If you are not sure what the problem is, or if the Symptom Charts do not resolve the problem, refer to the Flowchart for the product family.
For additional assistance, contact Apple Technical Support.
Troubleshooting Symptom Charts/Video - 2

Symptom Charts

Video

Dark screen, bright screen without recognizable information; or other video problems
1 Reseat video card. 2 Reseat RAM or VRAM SIMM on video card. 3 Check cable connections. 4 Run video diagnostic tests. 5 Replace VRAM or DRAM (if socketed). 6 Replace video card.
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Upgrades

Video Cards
Upgrades Video Card Upgrade - 1

Video Card Upgrade

Before you begin, remove the video card.
The Macintosh II Video Card upgrade requires 8 video RAM chips.
Note:
The required RAM chips are not available in an “upgrade kit.” You must order the chips separately.
The upgrade supports 8 bits per pixel and up to 256 colors or shades of gray.
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