Apple Newton Backup Utility User Manual

Newton Backup Utility User’s Guide

for the Macintosh Operating System

K Apple Computer, Inc.

© 1995 Apple Computer, Inc. All rights reserved.
Under the copyright laws, this manual may not be copied, in whole or in part, without the written

consent of Apple. Your rights to the software are governed by the accompanying software license
agreement.

The Apple logo is a trademark of Apple Computer, Inc., registered in the U.S. and other countries. Use
of the “keyboard” Apple logo (Option-Shift-K) for commercial purposes
without the prior written consent of Apple may constitute trademark infringement and unfair
competition in violation of federal and state laws.

Every effort has been made to ensure that the information in this manual is accurate. Apple is not
responsible for printing or clerical errors.

Apple Computer, Inc.
1 Infinite Loop
Cupertino, CA 95014-2084
[phone]

Apple, the Apple logo, AppleShare, AppleTalk, EtherTalk, LocalTalk, Macintosh, MessagePad,
Newton, PowerBook, and PowerBook Duo are trademarks of Apple Computer, Inc., registered in the
U.S. and other countries.

The light bulb logo is a trademark of Apple Computer, Inc.
Adobe, Adobe Illustrator, Adobe Photoshop, and PostScript are trademarks of Adobe Systems

Incorporated, which may be registered in certain jurisdictions.
Exposure is a registered trademark of Preferred Publishers, Inc.
Simultaneously published in the United States and Canada.
Mention of third-party products is for informational purposes only and constitutes neither

an endorsement nor a recommendation. Apple assumes no responsibility with regard to the performance
or use of these products.

008-0027-A

iii

1Getting Started 1

About the Newton Backup Utility 1

Installation requirements 1

Connecting a Newton PDA to your computer 2

Connecting with a serial cable 2

Connecting over an AppleTalk network 3
Installing the Newton Backup Utility 4
Preparing your computer 5

Opening the Newton Backup Utility 5

Selecting the type of connection on your computer 6
Preparing your Newton PDA 6

Selecting the type of connection on your Newton PDA 7

Establishing a connection 8
Creating your first backup 9
Quitting the utility 10

2Backing Up and Restor ing Informatio n 11

About backup files 11

Backing up cards 12

Previous backups 12
Creating backup files 13

Backing up all information and packages 13

Backing up selected information and packages 14

Backing up a storage card 16
Changing the location of the Backups folder 16
Restoring information and packages 18
Tips on managing backups 20

Con t e nts

3Installing Packages 21

Installing a package on your Newton PDA 21

Installing packages by dragging 22
Installing a package on a storage card 23

4Using the Utility From Your Newton PDA 25

Using the utility 25
Finding files on your computer 26
Changing connection preferences 26

5Troubleshooting 29

Common problems with the Newton Backup Utility 29

Index 33

iv

Contents

1

This chapter describes how to connect your Newton personal digital assistant (PDA)
to your computer, install the Newton Backup Utility, and use the utility to create
your first backup.

About the New ton Ba c kup Utility

With the Newton Backup Utility, you can connect your Apple MessagePad or other
Newton PDA to your computer and do the following:

m Back up Newton information and store it on your computer.
m Install packages (applications, system updates, and so on) on your Newton PDA.
m Restore backed-up information to your Newton PDA.

The Newton Backup Utility works with the Newton 2.0 operating system. You can
also use the utility to transfer information from a Newton PDA that uses an earlier
version of the operating system. For more information, see the upgrade instructions
that came with this utility.

Note: If you have a Newton PDA that doesn’t use the Newton 2.0 operating system
and you don’t plan to upgrade, Apple recommends you use the Newton Connection

2.0 Kit instead of the Newton Backup Utility.

Installation requirements

To use the Newton Backup Utility, you need the following:
m A computer using the Macintosh operating system with a 68030 or better

microprocessor

m Software version 7.0 or higher
m 4 megabytes (MB) of total RAM with 2 MB available
m a hard disk drive with 3 MB of available disk space
m an available printer or modem port
m a serial or AppleTalk cable

IMPORTANT

If you’re upgrading your Newton PDA to the Newton 2.0 operating
system, make sure you read the instructions that came with your upgrade kit before
you use the Newton Backup Utility.

1

Getting Started

Connecting a Newton PDA to your computer

To use the Newton Backup Utility, you connect your Newton PDA to your computer
in one of the following ways:

m using a serial cable
m using an AppleTalk network (AppleTal k connection is faster than serial

communication)

Connecting with a serial cable

You use a serial cable to connect your Newton PDA to the printer or modem port on
the back of your computer. If you don’t have a serial cable, you can purchase one
from an authorized Apple dealer. The cable has mini-DIN-8 connectors on both ends.

1Make sure both your computer and your Newton PDA are turned off.
2Plug one end of the serial cable into the communication port on your Newton PDA.
3Plug the other end of the serial cable into the printer port (

[

) or the modem port (W) on your

computer.

IMPORTANT

If you connect your Newton PDA to a PowerBook that has an inter nal
modem, see the manual that came with your computer for more information on
connecting a serial cable.

That’s it! Go on to “Installing the Newton Backup Utility,” later in this chapter.

2

Chapter 1

Connecting over an AppleTalk network

Use a LocalTalk or other type of AppleTalk connection kit to connect your Newton
PDA to an AppleTalk network. If your computer is already connected to an
AppleTalk network, you n eed on e connection kit. If not, you need
two kits.

IMPORTANT

If your computer is part of an EtherTal k n etwork or another kind of
network, see your system administrator for help with connecting your Newton PDA.

1Make sure your computer and your Newton PDA are turned off.
2 Follow the instructions that came with your connection kit to connect the AppleTalk cable to the

computer.

3Plug the AppleTalk cable into the communication port on your Newton PDA.
4 Turn on your computer and choose the Chooser from the Apple (

K

) menu.

5Make sure AppleTalk is active.

If not, click the AppleTalk Active button. If instructions appear on screen, follow
them.

That’s it! You’ve connected your Newton PDA to your computer on a AppleTalk
network.

3

Getting Started

Make sure AppleTalk
is active.

4

Chapter 1

Installin g the Newto n Backup Ut ility

Before your computer can communicate with your Newton PDA, you need to install
the Newton Backup Utility on your computer. Follow these steps.

1 Insert the

Install 1

disk for the Newton Backup Utility into a floppy disk drive.

If necessary, open the disk icon.

2Double-click the Install NBU icon to open it.
3 In the Installer Welcome dialog box that appears, click Continue.
4 In the Install NBU dialog box, click Install.

A status box keeps you informed of progress during installation.

5 Follow the instructions on your screen.

Yo u’ ll b e instructed to insert another disk.

Double-click to install the

Newton Backup Utility.

The folder where the

Newton Backup Utility

will be installed

Click to start the
installation.

6When you see a message reporting that the installation was successful, follow the instructions

on screen.

Yo u’ll find a folder named Newton Backup Utility on your hard disk.

Preparing your computer

To prepare your computer for communication with a Newton PDA, follow these
steps.

Opening the Newton Bac kup Utility

To open the utility:

m

On your computer, open the Newton Backup Utility folder and double-click the Newton
Backup Utility icon.

The Newton Backup Utility window appears on your computer.

5

Getting Started

Buttons are dimmed

until you establish a

connection from your

Newton PDA.

Displays connection

messages and other

information

Newton Backup Utility menus

Selecting the type of connection on your computer

The first time you use the Newton Backup Utility, you need to specify how the
Newton PDA is connected to your computer.

1Choose Preferences from the Edit menu.

A dialog box appears with a list of connection preferences for your computer.

2Select the type of connection.

3Click OK to save your choices and close the dialog box.

The type of conn ection you select is saved and remains set until you decide to
change it.

Note: You can also use the Preferences dialog box to set the location of backup files.
For more information, see “Changing the Location of the Backups Folder” in
Chapter 2.

Preparing your Newton PDA

Before you use the Newton Backup Utility, you need to tell your Newton PDA how
it is connected to the computer.

Note: The instructions in this section apply to Newton PDAs that use the Newton 2.0
operating system. If you have a Newton PDA that uses an earlier version of the
operating system, see the upgrade instr uctions that came with this utility.

IMPORTANT

Make sure you follow the setup instr uctions on your Newton PDA to
enter your name and other owner information. The computer uses this name when it
creates a backup file. See your Newton PDA handbook to learn how to enter your
name. Also, it’s a good idea to name the storage cards you use with your Newton
PDA.

6

Chapter 1

Select AppleTalk if you have an AppleTalk connection.

If you have a serial

connection, select

the Macintosh port

you’re using.

Shows the location of backup files created
on your computer. By default, this is in the
Newton Backup Utility folder.

Selecting the type of connection on your Newton PDA

1 On your Newton screen, tap Extras ´.
2 In the Extras Drawer, tap Connection k.

You may have to show all icons to see the Connection icon.
A slip appears showing the type of connection currently set for your Newton PDA.

3If the type of connection that appears in the slip is not correct, tap “Connect via” to change the

type of connection.

A list of connection types appears. Choose either Serial or AppleTalk.
If you choose Serial, your connection setup is complete. Skip to the next section,

“Establishing a Connection.” If you choose AppleTalk, continue with step 4.
Note: Do not select a Modem connection. The Newton Backup Utility does not

support remote connection via a modem.

4Tap “Connect to.”

5 In the list that appears, tap the worksite or computer you want to connect to.

If you tap “Other computer” a slip appears. Tap the computer you want to connect
to. Only computers that have the Newton Backup Utility installed and running
appear in the slip.

If you tap “Other worksite,” a slip appears. Enter information about the worksite,
then tap X to close the slip.

The type of conn ection you select is saved and remains set until you change it.

7

Getting Started

Tap to select another

type of connection.

Shows the type of connection
set for your Newton PDA

Establ ishing a connection

After you select the type of connection, you need to establish a connection between
your Newton PDA and your computer.

m

Tap Connect.

After a few moments, the connection is established and the buttons in the Newton
Backup Utility window are no longer dimmed.

In addition, Newton Backup Utility buttons appear on your Newton screen.

As with the Newton Backup Utility buttons on your computer, you can use these
buttons to back up and restore files or install packages.

Note: For simplicity, the instructions in this book describe using the Newton Backup
Utility from your computer, but you can also use the utility from your Newton PDA.
See Chapter 4 for more information.

8

Chapter 1

Connection slip for a
serial connection

Connection slip for an
AppleTalk connection

Tap here to connect.

Tap here to connect.

Click here to install

a package on your

Newton PDA.

Click here to back up

Newton information and

save it on your computer.

Click here to restore
information you’ve
backed up.

Creating your first backup

After you establish a connection, you can make a backup of information and
packages on your Newton PDA and store it on your computer.

1Click the Backup button in the Newton Backup Utility window.

Note: If your Newton PDA uses an earlier version of the Newton operating system, a
backup starts automatically as soon as you establish a connection from your Newton
PDA. You don’t need to click Backup.

Because this is your fi rst backup, the Newton Backup Utility creates a full backup of
all your Newton information and packages. If you have a storage card inserted in
your Newton PDA, information on the storage card is also backed up.

During the backup, a status window appears to show what information is being
backed up.

After a few minutes, the window disappears and the backup is complete.

2Check to see the Backups folder on your computer.

When you back up your Newton PDA, a backup file is created and placed in a folder
named Backups. By default, this folder is located in the Newton Backup Utility
folder.

For more information about backup files and folders, see Chapter 2.

9

Getting Started

Quitting th e utility

To end a connection and quit the Newton Backup Utility:

m

Choose Quit from the File menu.

The connection is ended and the Newton Backup Utility window disappears.
You can also end a connection from your Newton PDA by tapping the close box

(marked by X)next to the Newton Backup Utility buttons.

10

Chapter 1

11

The previous chapter described how to use the Newton Backup Utility to create your
first backup. This chapter describes how to do additional backups and how to restore
information you’ve backed up.

IMPORTANT

The instructions in this chapter apply to Newton PDAs that use the

Newton 2.0 operating system. If you’re upgrading your Newton PDA to the Newton

2.0 operating system, make sure you read the instr uctions that came with your
upgrade kit before you use the Newton Backup Utility.

About ba c kup files

It’s important to back up your Newton information. Backup files provide a safe way
to store information in case it ever gets lost or deleted by mistake.

With the Newton Backup Utility you can back up all information on your Newton
PDA or just selected information.

The first time you create a backup, the Newton Backup Utility backs up all
information on your Newton PDA (including any storage cards you’ve inserted) a nd
stores the information in a folder named Backups.

Inside the Backups folder is a file with a name derived from the owner’s name you
entered on your Newton PDA. This file contains the latest backup information. If
you haven’t entered an owner’s name on your Newton PDA, the file is called Newton
PDA.

2

Backing Up and Restoring Information

By default, the Backups folder is located in Newton Backup Utility folder. You can
change the location of this folder. See “Changing the Location of the Backups
Folder” later in this chapter.

Backing up cards

When you back up a storage card, a separate backup file is created with the name of
the card. If you haven’t entered a name for your card, the file is called Card. If you
back up more than one unnamed card, the backup files are named Card, Card 2,
Card 3 and so on.

Note: Apple recommends you name all your storage cards. For more information on
naming storage cards, see the ha ndbook that came with your Newton PDA.

Previou s backups

Every time you back up, the Newton Backup Utility makes a copy of the previous
backup file and stores it in a folder called Previous Backups. This folder is located in
your Backups folder.

For example, if the owner’s name for your Newton PDA is Issac Chen, the Newton
Backup Utility creates a file named “Issac Chen’s Newton PDA” the first time you
back up. The next time you back up, the Newton Backup Utility copies the original
file and places it in a Previous Backups folder.

The Newton Backup Utility maintains a current and previous backup file for all
information in your Newton PDA’s inter nal memory and a current and previous
backup file for each storage card you back up.

12

Chapter 2

Backup file for your

Newton PDA’s

internal memory
Backup file for a

storage card

named SalesInfo

Backup file for a
another unnamed card

Backup file for an
unnamed card

Most recent backup

of your Newton

Most recent backup

of a storage card

Previous backup of your Newton

Previous backup of
a storage card

Creating backup files

You can back up all information and packages on your Newton PDA or you can just
back up selected information and packages. T h e following section describes how to
back up all i nformation. To back up selected information and packages, see
“Backing Up Selected Information and Packages” later in this chapter.

Backing up all information and packages

Before you begin, make sure your Newton PDA is connected to your computer. For
instructions, see Chapter 1.

To back up all information on your Newton PDA:

1 On your computer, open the Newton Backup Utility.

To open the utility, double-click the Newton Backup Utility icon.

2Establish a connection from your Newton PDA.

See Chapter 1 for instructions.

3 On your computer, click the Backup button.

13

Backing Up and Restoring Information

Click to back up

information.

Status indicates a

connection has been

established.

A dialog box appears with a list of items to back up. To select an item, click the box
next to it until you see an X.

Note: When you back up your Newton PDA for the first time (no backup file exists),
this dialog box doesn’t appear. Instead, a full backup of the Newton PDA begins as
soon as you click Backup.

4If necessary, click Select All.

Select All selects all information. If an Unselect All button appears instead of Select
All, all information is already selected.

5If available, make sure “Include all packages” is selected.
6Click Backup.

A status window appears indicating a backup is in progress. Messages in the
window show what information is being backed up.

After a few minutes, the window disappears and the backup is complete.

Backing up selected information and packages

In general, it’s a good idea to back up all information on your Newton PDA.
However, if you’ve only added information to one or two applications, you can
specify which applications and application information should be backed up. For
example, you can just back up information in your Newton Dates application.

14

Chapter 2

Select to back up all

information on your

Newton PDA.

Select to include all packages (including
packages from third-party software publishers) in
the backup. This box only appears if you have
packages installed on your Newton PDA.

List of information on your Newton PDA.
To see more items on the list, use the scroll bars.

Includes information created by third-party
packages

Typically, selective backup is faster than backing up all information and packages.
When you selectively back up information, the new information is added to your
most recent backup file.

To back up selected information on your Newton PDA:

1 Open the Newton Backup Utility and establish a connection.

See Chapter 1 for instructions.

2 On your computer, click the Backup button.

A dialog box appears with a list of information to back up.

3Select the information to back up.

To select an item to back up, click the box next to it until you see an X. Only items
marked with an X will be backed up.

4Click Backup.

A status window appears indicating a backup is in progress. Messages in the
window show what information is being backed up.

After a few minutes, the window disappears and the information you selected is
added to the latest backup file.

WARNING

If you selectively back up, be careful when you restore information.
You may remove information that has not been backed up. Apple recommends
you restore information only from a backup that includes all information and
packages. See “Restoring Information and Packages” later in this chapter.

15

Backing Up and Restoring Information

Select the information
you want to back up.

Select to include all

packages (including

packages from third-

party software

publishers) in the

backup.

Backing up a storage card

You can use the Newton Backup Utility to back up the contents of a storage card.

1 Insert the storage card.
2 Open the Newton Backup Utility and establish a connection.
3Click Backup.

The Backup dialog box appears. The bottom of the dialog box includes a list of
cards currently inserted in your Newton PDA. To select an item to back up, click the
box next to it until you see an X.

4Make sure the card you want to back up is selected.
5Click Backup.

After a few minutes, the card is backed up and a backup file with the name of the
card app ears in your Backups folder.

Changing the location of t he Backups folder

By default, the Backups folder is automatically stored in the Newton Backup Utility
folder on your computer.

To change the location of the Backups folder:

1 Open the Newton Backup Utility.

16

Chapter 2

Select to back

up a card.

Select the information
you want to back up.

2Choose Preferences from the Edit menu.

A dialog box appears.

3Click Set.

A dialog box appears.

4Select a new location for your Backups folder.

5Click Select.

The new location you specified is saved and the dialog box disappears.

6Establish a connection from your Newton PDA.
7Click the Backup button and back up all information and packages on your Newton PDA.

For more information, see “Backing Up All Information and Packages” earlier in
this chapter.

A new Backups folder with backup files appears in the location you specified.
Note: To avoid confusion with previous backups, you may want to remove older

backup files you’ve created in other locations.

17

Backing Up and Restoring Information

Click to change the

location of the

Backups folder.

Shows the current location of
the Backups folder

Click to display a

pop-up menu of disks

and folders on your

computer.

Click to select

a folder.

Restoring information and packages

If something goes wrong and you lose information on your Newton PDA, you can
restore information from the latest backup file on your computer.

You can restore all information in a backup file or select which information you
want to restore. You can also restore the information from storage cards you’ve
backed up.

Before you begin, make sure your Newton PDA is connected to your computer. For
instructions, see Chapter 1.

1 Open the Newton Backup Utility and establish a connection.
2Click the Restore button.

3 In the dialog box that appears, choose the file that contains the information you want to restore.

WARNING

Restoring replaces information on your Newton PDA with
information from a backup file on your computer. Make sure you select the
correct information to restore.

18

Chapter 2

Click to restore
information from a
backup file.

To restore storage

card information, select

the latest backup file

for the card.

Select the latest backup file
for your Newton PDA.

Note: With the Newton Backup Utility, you can restore information from a card
backup file to a card. You cannot restore information from a card backup file to your
Newton’s internal memory.

4Click Open.

You see a list of information and packages that can be restored. You can choose
items to restore or restore all the items. To select an item, click the box next to it
until you see an X.

5Select the items you want to restore.
6Click Restore.

Information you selected is restored to your Newton PDA. A status window on your
computer keeps you informed of the progress.

WARNING

If you selectively backup, be careful when you restore information.
You may remove information that has not been backed up. Apple recommends
you restore information only from a backup that includes all information and
packages.

19

Backing Up and Restoring Information

Click to restore all information
in the backup file.

Click to restore all packages in
the backup file.

List of information to restore.
To see more items on the list,
use the scroll bar.

List of packages to restore

Select the information

you want to restore.

Select the packages

you want to restore.

Click to stop restoring.

When you restore, only information and packages on your Newton PDA that have
corresponding information and packages in the backup file are replaced. For
example, if your backup file contains Names and Dates and your Newton PDA
contains Names, Dates, a nd Notes, the Names and Dates on your Newton PDA are
replaced by Names and Dates from the backup file, but Notes remain intact.

When the restoration is complete, a message appears on your Newton screen asking
you to restart.

7Tap Restart.

After about a minute, your Newton PDA restarts.
Note: If you have a personal identification number (PIN) assigned to your Newton

PDA, the number is not restored. You’ll need to reassign a PIN numb er. For more
information on assigning a PIN number, see the handbook that came with your
Newton PDA.

Tips on managing backups

The following tips can help you back up and restore files on your Newton PDA.

m If you’re using more than one computer, you can set up a central location for

backup files. That way, you’ll always know where the latest backup files are
located. See “Changing the Location of the Backups Folder” earlier in this
chapter.

m You can copy backup files and rename them (or store them in a separate

directory) to prevent them from being replaced by another backup. This is useful
for managing or storing different sets of information.

20

Chapter 2

21

This chapter describes how to use the Newton Backup Utility to install packages.You
can i nstall packages on your Newton PDA or on a storage card.

Installin g a package on your Newton PDA

A package is a special file that adds features to your Newton PDA. Examples of
packages include applications, electronic books, and system updates.

Before you begin, make sure your Newton PDA is connected to your computer. For
instructions, see Chapter 1.

IMPORTANT

The package you install is added to the information already on your

Newton PDA. Nothing is erased.

1 Insert the floppy disk containing the package into your computer.

If the package is already on your computer’s hard disk, skip this step.

2 On your computer, double-click the Newton Backup Utility icon.

The Newton Backup Utility window appears on your computer.

3 On your Newton PDA, establish a connection.

See Chapter 1 for instructions.

4Click the Install Package button.

3

Installing Packages

Click here to install

a package.

Status indicates

a connection is

established.

5 In the dialog box that appears, select the package you want to install and click Open.

The package is installed on your Newton PDA. A status window on your computer
keeps you informed of the progress.

Note: If you stop a package installation, the connection between your Newton PDA
and your computer is ended. You'll need to re-establish the connection from your
Newton PDA.

Installing packages by dragging

You can also install one or more packages by dragging package icons to the Install
Package button in the Newton Backup Utility window.

1 Open the Newton Backup Utility and establish a connection.
2 Locate a package icon on your floppy disk or your computer’s hard disk.
3Select one or more package icons.

22

Chapter 3

Click to stop installing.

4 Drag the icons to the Newton Backup Utility icon on your desktop.

Installing a packa g e on a storage card

You can install packages on a storage card rather than in your Newton PDA’s internal
memory.

1 Insert the card in your Newton PDA.
2 In the slip that appears, select “Save new info and packages on this card.”
3 Follow the steps described in the previous section, “Installing a Package On Your Newton PDA.”

With “Save new info and packages on this card” turned on, the Newton Backup
Utility automatically installs packages on the storage card.

23

Installing Packages

25

This chapter describes how to use the Newton Backup Utility from your Newton
PDA instead of from your computer.

Using the utility

Before you begin, make sure your Newton PDA is connected to your computer. For
instructions, see Chapter 1.

To use the Newton Backup Utility from your Newton PDA:

1 On your computer, double-click the Newton Backup Utility icon.

The Newton Backup Utility window opens on your computer.

2 On your Newton PDA, establish a connection to your computer.

See Chapter 1 for instructions.
The Newton Backup Utility buttons appear on your Newton screen. You can use

these buttons to back up and restore files or install packages.

Backing up, restoring, and installing packages works the same way on your Newton
PDA as on your computer. See Chapter 2 for more information on backing up and
restoring files. See Chapter 3 for more information on installing packages.

4

Using the Utility From Your Newton PDA

Tap to back up your

Newton PDA.

Tap to install a package.

Tap to restore a backup file to
your Newton PDA.

Tap to end the connection.

Finding files on your computer

When you restore files or install packages, a slip appears with a list of files on your
computer. You locate files from your Newton PDA just as you would from your
computer.

Changing connection preferences

To change connection preferences on your Newton PDA:

1If necessary, tap Xto close the Newton Backup Utility slip and end the connection.

You cannot change connection preferences while a connection is established
between your Newton PDA and your computer.

2 On your Newton screen, tap Extras ´.
3 In the Extras Drawer, tap Connection k.

A slip appears.

26

Chapter 4

Tap to display a list of

folders and disks on

your computer.

The files in the disk or folder
you choose are listed here.

Tap the up or down arrow to
see more files in the list.

Tap to close the slip and end
the connection.

Tap to change

connection

preferences.

4Tap the information button and choose Prefs from the list of choices.

A slip appears with a list of connection preferences.

Some of these preferences are used by the Newton Backup Utility and some
preferences are used by other connection applications.

5Select the desired connection preferences.
6TapXto close the slip.

Your connection preferences are saved and will be used when you connect your
Newton PDA to your computer.

27

Using the Utility From Your Newton PDA

Select to end a

connection if no

activity occurs for

about one minute.

Select to automatically back up all
information and packages when you
tap Backup.

Not used by the
Newton Backup Utility

29

This chapter describes some common problems you may encounter when using the
Newton Backup Utility. For problems related to your Newton PDA, see the
handbook that came with your Newton PDA. For the latest product and
troubleshooting information, see the Read Me file located in the Newton Backup
Utility folder.

Common problems with the N e wton Backup Utility

An error message appears when I try to install the Newton Backup Utility.

m Make sure your computer meets the installation requirements. See “Installation

Requirements” in Chapter 1.

Ican’t establish a connection from my Newton PDA.

m Check your connection cables to make sure they’re connected properly. See

“Connecting a Newton PDA to Your Computer” in Chapter 1.

m If you’re connected via an AppleTalk network, make sure AppleTalk is active. See

“Connecting Over an AppleTalk Network” in Chapter 1.

m Make sure you’ve selected the correct type of connection on your computer. See

“Preparing Your Computer” in Chapter 1.

m Make sure you’ve selected the correct type of connection on your Newton PDA.

See “Preparing Your Newton PDA” i n Chapter 1.

I can’t choose menu commands or click buttons in the Newton Backup Utility window.

m Most menu commands and buttons are dimmed in the Newton Backup Utility

until you establish a connection from your Newton PDA. See “Establishing a
Connection” in Chapter 1.

A backup file was created even though I didn’t click Backup.

m When you connect a Newton PDA that uses an earlier version of the Newton

operating system, your Newton PDA is backed up automatically. You don’t need to
cli ck Backup.

5

Troubleshooting

I can’t create a backup file.

m Make sure your Newton PDA is connected to your computer. See “Connecting a

Newton PDA to Your Computer” in Chapter 1.

m Make sure you’ve selected the correct type of connection on your computer. See

“Preparing Your Computer” in Chapter 1.

m Make sure you’ve selected the correct type of connection on your Newton PDA.

See “Preparing Your Newton PDA” i n Chapter 1.

m Make sure you establish a connection from your Newton PDA. See “Establishing

a Connection” in Chapter 1.

I can’t locate backup files in the Newton Backup Utility folder.

m You may have changed the location of backup files to another folder. See

“Changing the Location of the Backups Folder” in Chapter 2.

When I back up a storage card, the information on the card is backed up, but not the packages.

m The Newton Backup Utility does not back up packages on a storage card if you’re

using a Newton PDA with the Newton 2.0 operating system and the storage card
is formatted for an earlier version of the Newton operating system. If the storage
card is for matted for the Newton 2.0 operating system, packages are backed up.

I can’t restore backup files created with the Newton Connection 2.0 or 1.0 Kit.

m The Newton Backup Utility does not read files created with Newton Connection

2.0 or 1.0.

I can’t restore because the most recent backup file is damaged or lost.

m Use a previous backup from the Previous Backups folder. See “Previous Backups”

in Chapter 2.

I can’t restore a backup file because there’s not enough memory available on my
Newton PDA.

m Delete items you no longer use from your Newton PDA and try restoring again.

I can’t restore a backup file because there’s not enough memory available on my computer.

m You may have to increase the amount of memory allocated to the Newton Backup

Utility. For more information about increasing memory for an application, see the
manual that came with your computer.

When I restore information from a Newton PDA that uses an earlier version of the Newton
operating system to a Newton PDA that uses the Newton 2.0 operating system, my To Do list
disappears.

m You may have set the wrong date on your Newton PDA. Correct the date and try

restoring again.

30

Chapter 5

I can’t install a package.

m You may not have enough free storage space on your storage card or Newton

PDA. Try deleting packages you don’t need.

m Contact the software publisher to make sure the package is compatible with the

Newton 2.0 operating system.

A package I installed on my Newton PDA takes up less memory than on my computer.

m Some packages are compressed when you install them on your Newton PDA. The

package will work properly.

I can’t establish a serial connection from my PowerBook or PowerBook Duo.

m Choose the Chooser from the Apple (K)menu and make sure AppleTalk is

inactive.

m Open the PowerBook Setup control panel and make sure Modem is set to

Normal.

31

Troubleshooting

A

Apple MessagePad 1
AppleTalk

connection 2, 6
network, connecting with 3

B

Backing up

all information and packages 13–14
selected information and packages 14–15

storage cards 12, 16
Backup button 13, 15
Backup dialog box 14, 16
Backup files 11. See also Backups Folder

cannot create 30

cannot locate 30

created without clicking Backup 29

creating 13–16

damaged or lost 30

first backup 9, 11, 14

location of 6, 12, 16–17

owner’s name for 11

previous 12, 17

problems restoring 30
Backup status window 9
Backups

current and previous 12

tips on managing 20
Backups folder 9, 16. See also Backup files

changing location of 16–17

select new location for 17

C

Cards, backing up 12, 16
Changing connection preferences 26–27
Chooser 3
Close box 10
Close Newton Backup Utility slip 26
Computer

connecting Newton PDA to 2–4
connection for 6
preparing 5

Connection

ending 26
establishing 8, 15, 16, 17, 21
on Newton PDA, selecting 7
preferences 27
problems establishing 29, 31
selecting type 6,7

D

Dragging, installing packages by 22–23

E

Ending connection 10, 26
Error message, when installing Newton

Backup Utility 29
EtherTalk network 3
Extras Drawer 7, 26

F

Files, finding on computer 26
First backup, creating 9
Folder. See Newton Backup Utility folder

33

Index

I

Include All Packages 14
Information

backing up of 13–15
button 27

and packages, restoring 18–20
Install Package button 21
Installation 4

requirements 1

status window 22
Installing packages 21–23

on storage card 23

by dragging 22–23

problems 31

L

LocalTalk connection kit 3. See also

AppleTalk

M

Memory, and problems restoring

backup file 30
Menu commands and buttons, dimmed 29
Modem port 6

N

Name and owner information 6
Newton 2.0 operating system 1, 30, 31
Newton Backup Utility

buttons 8, 25
disk 4
folder 5, 9
icon 4, 5, 13, 21, 23, 25
installation of 4–5
opening 5, 13

window 5, 9, 21
Newton Connection 2.0 Kit 1, 30
Newton Dates application 14
Newton operating system, earlier

version of 9

Newton PDA

connection for 7

preparing 6
Newton PDA file 11
Newton personal digital assistant (PDA),

connecting 2–4

O

Opening Newton Backup Utility 5, 13
Owner’s name for backup files 11

P

Package installation 21–22

by dragging 22
on storage card 23

Packages

backing up of 13–15
installation of 21

problems installing 31
PIN, not restored 20
Preferences 6

changing connection 26–27

in edit menu 17
Preparation

of computer 5

of Newton PDA 6
Previous backups 12, 17
Printer port 6
Problems restoring backups 30
Problems with Newton Backup Utility

29–31

Q

Quitting utility 10

R

Restart after restoration of information 20
Restoring information

and packages 18–20

from storage card 18–19

problems 30

replaces information 18

S

Select All button 14
Selected information, backing up 14–15
Selected packages, backing up 14–15
Selecting connection type 6,7
Selective backup 14–15
Serial cable, connecting with 2–3
Serial connection 6

problems establishing from PowerBook or

Power Book Duo 31

34

Index

Storage cards

backing up 12, 16
installing package on 23
problems backing up packages 30
restoring information from 18–19

T

To Do list, problems with 30
Troubleshooting 29–31
Types of Connection, selecting 7

U

Unselect All button 14
Upgrade instructions 1
Using utility from Newton PDA 25–27

W

Welcome dialog box 4

35

Index