The chassis design of the Power Macintosh 7200 Series and
WS 7250 computers allows you to access the logic board and
its components without having to remove the power supply
or any drives. This flexible design makes these computers
easier to service and upgrade.
Features of the Power Macintosh 7200 Series include
• A 75, 90, or 120 MHz PowerPC™ 601 microprocessor
with built-in FPU and optional Level 2 cache
• Three PCI expansion slots
• 5 MB per second internal and external SCSI channels
• DRAM expansion up to 256 MB using 168-pin, 70 ns,
64-bit DIMMs
• 1 MB of soldered VRAM, expandable to 2 or 4 MB
• Built-in AAUI and 10BASE-T Ethernet
• Two GeoPort serial ports
BasicsOverview - 2
• AppleCD™ 600i or 1200i CD-ROM drive
• CD-quality stereo sound in/out
• Optional PC Compatibility Card (Power Macintosh
7200/120)
• Mac™ OS system software 7.5.2 (7200/75 and
7200/90), system software7.5.3 (7200/120), and
system software7.5.3 Revision 2 (7200/120 8x-CD)
Note
: VRAM expansion works as follows: 1 MB of VRAM is
soldered to the board. To go to 2 MB, install one 1 MB VRAM
DIMM in slot 1. To go to 4 MB, install three 1MB VRAM
DIMMs in slots 1, 2, and 3.
Features of the Workgroup Server 7250/120 include
• A 120 MHz PowerPC™ 601 microprocessor with built-
in FPU and 32K on-chip cache
• 256K level 2 cache
• 16 MB of DRAM, expandable to 256 MB
BasicsOverview - 3
• Three PCI expansion slots
• SCSI DMA bus that supports up to four external and
three internal SCSI devices
• Built-in AAUI and 10BASE-T Ethernet support
• Support for AppleTalk and TCP/IP networking protocols
• Two GeoPort serial ports
• 1.2 GB or 2 GB hard drive
• AppleCD™ 600i or 1200i CD-ROM drive
• 16-bit stereo sound input/output
• 1 MB of soldered VRAM
• Mac™ OS system software 7.5.3 Revision 2
The Power Macintosh 7200 and WS 7250 computer is
pictured on the following page.
BasicsOverview - 4
Power Macintosh 7200 and WS 7250 Computer
BasicsConfigurations - 5
Configurations
The Power Macintosh 7200 Series computers come standard
with
• 75, 90, or 120 MHz PowerPC 601 microprocessor
• 8 or 16 MB DRAM
• 500 MB or 1.2 GB hard drive
• AppleCD 600i CD-ROM (7200/75, 7200/90, and
7200/120) or 1200i CD-ROM (7200/120 8x-CD)
• 1 MB of VRAM soldered to the logic board
The WS 7250/120 computer comes standard with
• 120 MHz PowerPC 601 microprocessor
• 16 MB DRAM
• 1.2 GB or 2 GB hard drive
• AppleCD 600i or 1200i CD-ROM drive
• 1 MB of VRAM soldered to the logic board
BasicsPowerPC 601 Microprocessor - 6
PowerPC 601 Microprocessor
The Power Macintosh 7200 Series and WS 7250 computers
feature the PowerPC 601 RISC microprocessor. Features of
this microprocessor include
• Full RISC processor architecture
• 32-bit addressing
• 64-bit data bus
• Built-in FPU
• 32K cache for data and instructions
• Internal Memory Management Unit (MMU)
• Advanced branching techniques for improved throughput
BasicsPeripheral Component Interconnect (PCI) - 7
Peripheral Component Interconnect
(PCI)
The Power Macintosh 7200 Series and WS 7250 computers
offer a Peripheral Component Interconnect (PCI) expansion
bus. Because the PCI bus is an industry standard, most
existing PCI 2.0-compliant cards (with the addition of a Mac
OS-specific software driver) will work in these computers.
PCI offers significantly higher performance than the NuBus
architecture used in previous Macintosh models. Running at
33 MHz, the PCI bus is up to three times faster than NuBus,
offering overall enhanced system performance, particularly
in the areas of video and networking.
BasicsDual In-Line Memory Modules (DIMMs) - 8
Dual In-Line Memory Modules
(DIMMs)
The Power Macintosh 7200 Series and WS 7250 computers
use DRAM Dual In-Line Memory Modules (DIMMs) instead
of DRAM SIMMs. Whereas SIMMs have 72 pins, DIMMs have
168 pins. The extra pins provide a 64-bit data path,
compared to a 32-bit data path for SIMMs. In addition,
DIMMs do not have to be installed in pairs like the SIMMs on
earlier Macintosh models.
Important:
Modules (SIMMs) used in previous Macintosh models are
not
compatible with the Power Macintosh 7200 Series and
WS 7250 computers.
The VRAM and DRAM Single In-Line Memory
BasicsMemory Configurations - 9
Memory Configurations
The Power Macintosh 7200 and WS 7250 logic boards have
four DRAM DIMM slots, each with a 64-bit data bus. You can
increase the computer’s DRAM to a total of 256 MB using 5volt, 64-bit-wide, 168-pin fast-paged mode, 70 ns
DIMMs.
Note:
These computers do not have any main memory
soldered to the logic board. At least one DRAM DIMM must be
present for the computer to operate.
DRAM DIMMs can be installed individually or in pairs. These
computers support linear memory only; therefore, no
memory gains are seen when two DIMMs of the same size are
installed (that is, memory interleaving is not supported on
the Power Macintosh 7200 Series/WS 7250 computers).
BasicsMemory Configurations - 10
Note: DIMMs purchased from different manufacturers can
be paired; However, Apple recommends that you use DIMMs
of the same size and speed.
The drawing on the next page illustrates where the DRAM
slots are located on the Power Macintosh 7200 Series/WS
7250 logic boards and how they are numbered. DRAM can be
installed in any order.
BasicsMemory Configurations - 11
4
3
2
1
Figure: DRAM DIMM Slots
BasicsEthernet Support - 12
Ethernet Support
There are two Ethernet ports on the Power Macintosh 7200
Series and WS 7250 logic boards: an AAUI port and a
10BASE-T port. You can use only one Ethernet port at one
time, however. If you have cables plugged into both Ethernet
ports, the computer uses the 10BASE-T port by default.
GeoPort
Geoport is a hardware and software communications
architecture that has been optimized for computertelephony integration. It has three main attributes:
• It lets any computer connect to any telephone (analog or
digital, public or private) anywhere in the world.
BasicsGeoPort - 13
• Once connected, it supports an arbitrary number of
independent data streams up to a total bandwidth of 2 MB/
second.
• Unlike traditional asynchronous data communications
(such as AppleTalk), GeoPort also supports isochronous
data streams (such as real-time voice and video) and
provides the real-time Application Program Interfaces
(APIs) necessary to hide the implementation details
from both the recipient and the sender.
By attaching an Apple GeoPort Telecom Adapter to the Power
Macintosh 7200 or WS 7250, you can enjoy all the features
of a 14.4 modem, including data, fax, send and receive, and
voice capabilities. The GeoPort Telecom Adapter serves as a
line interface to standard (analog) telephone lines. The
adapter is capable of sending or receiving data at up to 14.4
kbps and faxes at up to 9600 bps using the GeoPort Telecom
Adapter software.
BasicsPC Compatibility Cards - 14
PC Compatibility Cards
The Power Macintosh 7200/120 features an optional PC
Compatibility card, which brings full DOS functionality to
the Macintosh computer. Two versions of the PC
Compatibility card are available: a 7" card and a 12" card.
The cards plug into any available PCI slot on the logic board.
The two PC Compatibility cards are also available in
individual upgrade kits. Refer to the Upgrades chapter in
this manual for installation instructions.
BasicsThe Cuda Chip - 15
The Cuda Chip
The Cuda is a microcontroller chip. Its function is to
• Turn system power on and off
• Manage system resets from various commands
• Maintain parameter RAM (PRAM)
• Manage the Apple Desktop Bus (ADB)
• Manage the real-time clock
Many system problems can be resolved by resetting the Cuda
chip (see Symptom Charts for examples). Press the Cuda
reset button on the logic board to reset the Cuda chip. (See
"Logic Board Diagram" later in this chapter to locate the
Cuda reset button.) If you continue to experience system
problems, refer to "Resetting the Logic Board" later in this
Basics chapter.
BasicsResetting the Logic Board - 16
Resetting the Logic Board
Resetting the logic board can resolve many system problems
(refer to "Symptom Charts" for examples). Whenever you
have a unit that fails to power up, you should follow this
procedure before replacing any modules.
1Unplug the computer.
2Remove the battery from the logic board. (See Take
Apart for instructions on how to remove the battery.)
3Disconnect the power supply cable from the logic board
and then press the Power On button. (See "Logic Board
Diagram" later in this chapter to locate the Power On
button.)
4Wait at least 10 minutes before replacing the battery.
Make sure the battery is installed in the correct +/direction.
BasicsResetting the Logic Board - 17
5Reassemble the computer and test the unit.
Note:
This procedure resets the computer’s PRAM. Be sure
to check the computer’s time/date and other system
parameter settings afterwards.
Note:
If this procedure resolves the problem, claim an
adjustment on an SRO. If not, replace the defective
component and DO NOT claim the adjustment procedure.
BasicsRear View Diagram - 18
Rear View Diagram
The Power Macintosh 7200 Series and WS 7250 computers
offer the following external ports: SCSI, AAUI Ethernet,
10BASE-T Ethernet, serial printer (GeoPort compatible),
serial modem (GeoPort compatible), DB-15 video, ADB,
sound input, and sound output.
The drawing on the next page illustrates the external ports
on the Power Macintosh 7200 Series and WS 7250
computers.
BasicsRear View Diagram - 19
Printer
Sound Out
Sound In
SCSI
AAUI
Ethernet
10BASE-T
ADB
Monitor
Modem
Ethernet
Figure: Power Macintosh 7200 and WS 7250 Rear Panel
BasicsPower Macintosh 7200 Logic Board Diagram - 20
Power Macintosh 7200 Logic Board
Diagram
There are five versions of the Power Macintosh 7200 logic
board: one 75 MHz version, two 90 MHz versions, and two
120 MHz versions. The two 90 MHz versions of the logic
board are functionally equivalent, as are the two 120 MHz
versions; However, one of the 90 MHz versions and one of
the 120 MHz versions has an auxiliary fan that connects at
J70.
Important
and one black wire) that runs from the processor to the logic
board or you will damage the board.
The following drawing shows the Power Macintosh 7200
logic board. Refer to the parts chapter for information on
how you can distinguish between the different logic boards.
: Do not unplug the Peltier device (one red wire
BasicsPower Macintosh 7200 Logic Board Diagram - 21
External SCSI
AAUI Ethernet
10BASE-T
Ethernet
Modem (bottom)
Printer (top)
Sound Out (top)
Sound In (bottom)
PCI Slots
Internal
SCSI
Power
Supply
CD
Audio
Floppy
Drive
3.3V Power
Video
ADB
Cuda Reset
PowerPC 601 ProcessorSpeaker
Figure: Power Macintosh 7200 Logic Board
Supply
4
3
2
1
3
2
1
Battery
DRAM Slots
VRAM Slots
Cache DIMM
ROM SIMM
Power LED
Power
On/Off
BasicsWorkgroup Server 7250 Logic Board Diagram - 22
Workgroup Server 7250 Logic Board
Diagram
There is only one version of the WS 7250 logic board, which
features a 120 MHz microprocessor. This board does not
require an auxiliary processor fan.
The following drawing shows the WS 7250 logic board.
Some versions of the logic board have a ROM SIMM while
others have the ROM soldered on the logic board.
Note:
BasicsWorkgroup Server 7250 Logic Board Diagram - 23
External SCSI
AAUI Ethernet
10BASE-T
Ethernet
Modem (bottom)
Printer (top)
Video
ADB
Sound Out (top)
Sound In (bottom)
PCI Slots
Cuda Reset
Internal
SCSI
Power
Supply
CD
Audio
Floppy
Drive
3.3V Power
Supply
4
3
2
1
3
2
1
PowerPC 601 ProcessorSpeaker
Figure: Workgroup Server 7250 Logic Board
Battery
DRAM Slots
VRAM Slots
Cache DIMM
ROM SIMM
Power LED
Power
On/Off
BasicsRepair Strategy - 24
Repair Strategy
Service the Power Macintosh 7200 Series and WS 7250
computers through module exchange and parts replacement.
Customers can request on-site service from an Apple
Authorized Service Provider Plus (AASP+) or Apple
Assurance. They can also choose carry-in service from an
AASP.
Ordering
Apple Service Providers planning to support the Power
Macintosh 7200 Series and WS 7250 computers may
purchase Service modules and parts to develop servicing
capability. To order parts, use the AppleOrder system and
refer to the Power Macintosh 7200 or Workgroup Server
7250 "Service Price Pages."
BasicsOrdering - 25
Large businesses, universities, and K-12 accounts must
provide a purchase order on all transactions, including
orders placed through the AppleOrder system. Service
providers not enrolled in AppleOrder may fax their orders
to Service Provider Support (512-908-8125) or mail
them to
Apple Computer, Inc.
Service Provider Support
MS 212-SPS
Austin, TX 78714-9125
If you have further questions, please call Service Provider
Support at 800-919-2775 and select option #1.
BasicsWarranty and AppleCare - 26
Warranty and AppleCare
The Power Macintosh 7200 Series and WS 7250 computers
are covered under the Apple One-Year Limited Warranty.
The AppleCare Service Plan is also available for these
products. Service Providers are reimbursed for warranty
and AppleCare repairs made to these computers. For pricing
information, refer to "Service Price Pages."
K
Service Source
Specifications
Power Macintosh 7200 Series/
WS 7250
SpecificationsProcessor - 1
Processor
CPU
PM 7200/75 and
7200/90
PM 7200/120 and
WS 7250/120
PowerPC 601 RISC microprocessor running at 75 or 90 MHz
Built-in FPU and 32K cache
Requires system software version 7.5.2 or later with appropriate
System Enabler
PowerPC 601 RISC microprocessor running at 120 MHz
Built-in FPU and 32K cache
Requires system software version 7.5.3 or later with appropriate
System Enabler
Note: the 8x CD configurations of the Power Macintosh 7200/
120 and 7250/120 require system software 7.5.3 Revision 2.
SpecificationsMemory - 2
Memory
DRAM
ROM
Cache
Clock/Calendar
8 MB or 16 MB standard; expandable to 256 MB
Uses 168-pin, 64-bit, 70 ns or faster DRAM DIMMs
4 MB ROM (may be installed in ROM SIMM slot, or soldered on the
512 by 3848,16,328,16,328,16,32
640 by 4808,168,16,328,16,32
768 by 5768,168,16,328,16,32
800 by 6008,168,16,328,16,32
832 by 6248,168,16,328,16,32
1024 by 76888,168,16,32
1280 by 960_88,16
1280 by 1024_88,16
*
VRAM expansion works as follows:1 MB of VRAM is soldered to
the board. To go to 2 MB, install one 1 MB VRAM DIMM in slot 1.
To go to 4 MB, install three 1MB VRAM DIMMs in slots 1, 2, & 3.
SpecificationsDisk Storage - 7
Disk Storage
Hard Drive
PM 7200/75 and
7200/90
PM 7200/120
WS 7250/120
Floppy Drive
CD-ROM Drive
500 MB internal SCSI hard drive
1.2 GB internal SCSI hard drive
2 GB internal SCSI hard drive
One Apple SuperDrive 1.4 MB floppy drive
One internal AppleCD 600i 4x CD-ROM drive or
1200i 8x CD-ROM drive
Support for Novell NetWare SPX/IPX, TCP/IP, and NETBEUI
protocols in MS-DOS and Windows environments using the
built-in Ethernet connector and an ODI driver (network client
software not included)
SpecificationsElectrical - 10
Electrical
Line V oltage
PM 7200
WS 7250/120
Frequency
Maximum Power
100-240 VAC, RMS single phase, automatically configured
100-270 VAC, RMS single phase, automatically configured
50-60 Hz, single phase
150 W maximum, not including monitor
Note
: the power supply has two voltage settings: 115V and
230 V. The power supply must be set to 115V in the U.S.
SpecificationsPhysical - 11
Physical
Dimensions
Height
Width
Depth
Weight
6.5 in. (15.6 cm)
14.37 in. (36.5 cm)
16.93 in. (43.0 cm)
22 lb. (9.97 kg); weight varies depending on devices installed
SpecificationsEnvironmental - 12
Environmental
Operating
Temperature
Storage
Temperature
50 to 104° F (10 to 40° C)
—40 to 116° F (—40 to 47° C)
Relative Humidity
Maximum Altitude
5% to 95% noncondensing
10,000 ft. (3,048 m)
K
Service Source
Troubleshooting
Power Macintosh 7200 Series/
WS 7250
TroubleshootingGeneral - 1
General
The Symptom Charts included in this chapter will help you
diagnose specific symptoms related to your product. Because cures
are listed on the charts in the order of most likely solution, try
the first cure first. Verify whether or not the product continues to
exhibit the symptom. If the symptom persists, try the next cure.
(Note: If you have replaced a module, reinstall the original module
before you proceed to the next cure.)
If you are not sure what the problem is, or if the Symptom Charts
do not resolve the problem, refer to the Flowchart for the product
family.
For additional assistance, contact Apple Technical Support.
TroubleshootingCleaning Procedure for Card Connectors - 2
Cleaning Procedure for Card Connectors
It is possible for residue to build up on the gold edge connector
pins on some PCI cards, which could cause a variety of symptoms.
If you are having problems with a PCI card, inspect the connector
pins with a magnifying glass. If you find residue, use a pencil
eraser to gently clean the pins.
TroubleshootingSymptom Charts/Power Supply - 3
Symptom Charts
Power Supply
System doesn’t power up1Reseat ROM SIMM (if present).
2Reset Cuda chip. (Refer to The Cuda Chip in Basics for
instructions.)
3Reset logic board. (Refer to Resetting the Logic Board in
Basics for instructions.)
4Replace power supply.
5Replace logic board.
TroubleshootingSymptom Charts/Error Chords - 4
Error Chords
One-part error
chord sounds during
startup sequence
Eight-part error
chord (death chimes)
sounds during
startup sequence
1Disconnect SCSI data cable from hard drive and reboot
system. If startup sequence is normal, initialize hard drive.
Test unit again with SCSI data cable connected. If error chord
still sounds, replace hard drive.
2Disconnect floppy drive cable from floppy drive and reboot
system. If startup sequence is normal, replace floppy drive.
3Replace logic board. Retain customer's DIMMs.
1Replace DRAM DIMMs one at a time to test DRAM. Replace
any faulty DIMMs.
2Replace logic board.
TroubleshootingSymptom Charts/System - 5
System
Does not power on,
screen is black, fan is
not running and LED
is not lit
1Check power cables.
2Plug monitor directly into wall socket, and verify that
monitor has power.
3Reseat ROM SIMM (if present).
4Reset Cuda chip. (Refer to The Cuda Chip in Basics for
instructions.)
5Reset logic board. (Refer to Resetting the Logic Board in
Basics for instructions.)
6Replace power cord.
7Replace power supply.
8Replace logic board. Retain customer's DIMMs.
TroubleshootingSymptom Charts/System - 6
Clicking, chirping,
or thumping
1Remove all PCI cards and test the unit. If problem does not
occur with cards removed, begin replacing them one at a
time to determine which card is causing the problem.
Replace problem card with known-good card.
2Remove hard drive. If problem no longer occurs, replace
hard drive with a known-good drive.
3Replace power supply.
4Replace logic board. Retain customer's DIMMs.
5Replace floppy drive cable.
6Replace floppy drive.
TroubleshootingSymptom Charts/System - 7
System shuts down
intermittently
1Make sure air vents are clear. Thermal protection
circuitry may shut down system. After 30 to 40 minutes,
system should be OK.
2Make sure power cord is firmly plugged in.
3Verify fan is plugged in and working (if present). Replace if
necessary. (Note: Some 90 MHz versions of the Power
Macintosh 7200 logic board have a fan that plugs into the
logic board near the processor.)
4Replace power cord.
5Check battery.
6Reset Cuda chip. (Refer to The Cuda Chip in Basics for
instructions.)
7Reset logic board. (Refer to Resetting the Logic Board in
Basics for instructions.)
8Replace power supply.
9Replace logic board. Retain customer's DIMMs.
TroubleshootingSymptom Charts/System - 8
System
intermittently
crashes or hangs
1Verify system software is version 7.5.2 or later (Power
Macintosh 7200/75 or 7200/90) or 7.5.3 or later (Power
Macintosh 7200/120 or WS 7250/120).
2Verify DIMMs are noncomposite.
3Verify software is known-good. Do a clean install of the
system software.
4Verify software is Power Macintosh 7200/WS 7250
compatible (contact developer). Also, try booting with
extensions off to determine if there are system init problems.
5Clear parameter RAM. Hold down <Command> <Option> <P>
<R> during startup but before "Welcome to Macintosh"
appears.
6Remove all DRAM DIMMs and try replacing them one at a
time to test. Replace any bad DIMMs.
7Replace logic board. Retain DIMMs.
TroubleshootingSymptom Charts/System - 9
During startup,
following message is
displayed, "This
startup disk will not
work on this
Macintosh model...."
System can’t be
powered off unless
external 1.2 GB hard
drive is off
remains lit when
system is powered off
and attached 1.2 GB
hard drive is left
powered on
or
LED
1Verify that startup disk is good.
2Verify system software is version 7.5.2 or later (Power
Macintosh 7200/75 or 7200/90) or 7.5.3 or later (Power
Macintosh 7200/120 or WS 7250/120).
3Do a clean install of the system software.
This problem only affects PM 7200 and WS 7250 machines with
serial numbers in the following ranges:
• CK634xxxxxx to CK637xxxxxx
• XB634xxxxxx to XB637xxxxxx
• SG634xxxxxx to SG637xxxxxx
• FC634xxxxxxx to FC637xxxxxx
If system falls into one of these serial number ranges, execute
the following instructions:
1) Unplug system and remove top cover.
TroubleshootingSymptom Charts/System - 10
2) Disconnect hard drive SCSI cable and power cable.
3) Remove hard drive from chassis.
4) Turn drive over and examine part number label on 50-pin
SCSI connector (removing drive carrier if necessary). If
label reads “1280S p/n TM12S012”
replace drive.
Note
: Only Revision “02” drives cause this problem; therefore, make sure bar code label includes the words “REV 02B” before replacing hard drive.
and
“REV 02-B”,
TroubleshootingSymptom Charts/Video - 11
Video
Screen is black, boot
tone is present, drive
operates, fan is
running, and LED is
lit
1Adjust brightness on monitor.
2Clear parameter RAM. Hold down <Command> <Option> <P>
<R> during startup but before "Welcome to Macintosh"
appears.
3Reset Cuda chip. (Refer to The Cuda Chip in Basics for
instructions.)
4Reset logic board. (Refer to Resetting the Logic Board in
Basics for instructions.)
5Replace monitor cable.
6Remove all DRAM DIMMs and try replacing them one at a
time to test. Replace any bad DIMMs.
7Test with known-good monitor. Replace monitor if
1Reseat floppy drive bezel and drive so bezel slot aligns
correctly with drive.
2Replace floppy drive.
TroubleshootingSymptom Charts/Floppy Drive - 16
MS-DOS drive does
not recognize a disk
formatted on a 1.4 MB
drive
Internal floppy drive
runs continuously
To read and write files with either MS-DOS or 1.4 MB drive,
format all disks with MS-DOS drive first.
1Replace disk with known-good floppy disk.
2Replace floppy drive cable.
3Replace floppy drive.
4Replace logic board. Retain customer's DIMMs.
TroubleshootingSymptom Charts/Hard Drive - 17
Hard Drive
Single internal hard
drive does not
operate; drive
doesn’t spin
No internal SCSI
drives operate
1Replace hard drive. If problem resolved, reinstall SCSI
device driver and system software.
2Replace power supply.
1Verify there are no duplicate SCSI device addresses.
2Disconnect external SCSI devices and check for proper
termination. Only last device in SCSI chain should be
terminated.
3Replace SCSI data cable.
4Replace power supply.
5Replace logic board. Retain customer's DIMMs.
TroubleshootingSymptom Charts/Peripherals - 18
Drive does not appear
on the desktop
Works with internal
or external SCSI
devices but not with
both
1Verify there are no duplicate SCSI device addresses.
2Update SCSI device driver using Drive Setup. Check drive’s
directory structure using Disk First Aid.
3Replace SCSI hard drive cable.
4If drive is not initialized, use Drive Setup to initialize.
5Replace with known-good hard drive.
6If hard drive still doesn't work, switch back to original hard
drive and replace logic board.
1Verify there are no duplicate SCSI device addresses.
2Replace terminator on external SCSI device.
3Verify that SCSI device at end of internal SCSI data cable is
only device terminated.
4Refer to appropriate manual to troubleshoot defective
external device.
TroubleshootingSymptom Charts/Peripherals - 19
Peripherals
Cursor does not move1Check mouse connection.
2Inspect inside of mouse for buildup of dirt or other
contaminants. Clean mouse if necessary.
3If mouse was connected to keyboard, connect mouse to
computer ADB port instead. If mouse works, replace
keyboard.
4Replace ADB cable.
5If mouse does not work in any ADB port on computer, replace
1Verify you have correct version of system software.
2Verify that Chooser is set correctly.
3Reinstall correct printer drivers.
4Do clean install of system software.
5Replace printer interface cable.
6Replace logic board. Retain customer's DIMMs.
1Check network connections.
2Verify you have correct version of system software.
3Verify that Chooser is set correctly.
4Does printer show up in Chooser? If so, do clean install of
system software and/or network and printer software.
5Replace logic board. Retain customer's DIMMs.
TroubleshootingSymptom Charts/CD-ROM Drive - 22
CD-ROM Drive
CD-ROM drive does
not work
Macintosh does not
display CD-ROM icon
once CD is inserted in
drive
Computer with 600i
CD-ROM drive makes
stuttering sounds
when playing CD+ or
CD-R formatted
discs or CD-ROM disc
won’t mount
1Try using known-good compact disc.
2Replace CD-ROM drive mechanism.
1Verify that CD-ROM software is installed.
2Replace CD-ROM drive mechanism.
3Replace SCSI data cable.
Replace CD-ROM drive.
TroubleshootingSymptom Charts/Miscellaneous - 23
Miscellaneous
No sound from
speaker
1Verify that volume setting in Control Panel is 1 or above.
2Clear parameter RAM. Hold down <Command> <Option> <P>
<R> during startup but before “Welcome to Macintosh”
appears.
3Verify speaker is plugged into logic board.
4Replace speaker.
5Replace logic board. Retain customer’s DIMMs.
TroubleshootingSymptom Charts/Miscellaneous - 24
Transferring/printing large files across
certain repeaters
causes Power
Macintosh 7200/90
to hang or exhibit
poor performance or
Power Macintosh
7200/90 locks up or
times out when running under TCP
1Verify computer is Power Macintosh 7200/90 and attached
to Ethernet network.
2Test to see if problem occurs on other systems (preferably
Power Macintosh 7200/75, 7500, 8500, or 9500
computers that utilize the new Open Transport networking
protocol).
• If yes, difficulty may be related to software or network to
which computer is attached. Perform basic software and
network troubleshooting to pinpoint problem.
• If no, difficulty may be related to Ethernet clock jitter.
Refer to logic board identification instructions on next
page to determine whether or not logic board has been
revised. If logic board is a revised module, problem may
have to do with the network. If logic board has not been
revised, replace it in at least one of the systems to verify
whether a revised board solves the problem.
TroubleshootingSymptom Charts/Miscellaneous - 25
Identifying Logic Boards
As a general rule, if the Power Macintosh 7200/90 computer has
a serial number of xx545xxxxxx or higher, then the computer
should have the revised logic board already installed. If the
computer has a serial number of xx544xxxxxx, xx543xxxxxx or
below, verify that the board is revised as follows:
Look at location G1; G1 is located next to the internal 50-pin SCSI
connector and the CURIO ASIC.
• If a 20 MHz oscillator is present at location G1, the logic
board has been revised.
• If a 20 MHz oscillator is not present (four blank solder
pads) then the board has not been revised and should be
replaced under warranty.
K
Service Source
T ak e Apart
Power Macintosh 7200 Series/
WS 7250
Take ApartTop Housing - 1
Top Housing
Top Housing
No preliminary steps are
required before you begin
this procedure.
Note:
The top housing covers
the top, front, and left and
right sides of the computer.
Take ApartTop Housing - 2
1Press the two tabs at the
front corners of the top
housing to release the
top housing from the
bottom chassis.
Left
Tab
Right
Tab
Take ApartTop Housing - 3
2Pull the top housing
forward about 1 to 2
inches and lift straight
up to remove the top
housing from the
computer.
Take ApartBezels - 4
Bezels
Before you begin, remove
the top housing.
Note:
As you face the
computer, the bezels are in
the middle of the top
housing’s front panel.
Blank Bezel
CD-ROM Bezel
Take ApartBezels - 5
Tab
1From the inside of the
top housing, push out on
the moon-shaped
opening at the bottom of
the bezel to release the
tab. Lift up the bezel to
remove it from the top
housing.
Take ApartCD-ROM Drive - 6
CD-ROM Drive
Before you begin, remove
the top housing.
Note:
As you face the
computer, the CD-ROM
drive is in the bottom right
drive bay.
CD-ROM Drive
Take ApartCD-ROM Drive - 7
1Lift up the top tabs and
pull out the CD-ROM
EMI shield to remove it
from the front of the
CD-ROM drive.
CD-ROM Shield
Take ApartCD-ROM Drive - 8
2Disconnect the SCSI
cable, power cable, and
CD audio cable from the
back of the CD-ROM
drive.
CD Audio CableSCSI CablePower Cable
Take ApartCD-ROM Drive - 9
3Pull up the retaining
clip (which is located at
the back of the CD-ROM
drive) and slide the CDROM forward to remove
it from the internal
chassis.
Note:
Be sure to remove the
CD-ROM drive from its
carrier before returning the
drive to Apple.
CD-ROM Drive
Take ApartFloppy Drive - 10
Floppy Drive
Before you begin, remove
the top housing.
Note:
As you face the
computer, the floppy drive
is in the top right drive bay.
Floppy Drive
Take ApartFloppy Drive - 11
1Remove the CD-ROM
shield, the blank shield,
and the floppy drive
shield from the front of
the unit.
Floppy Drive Shield
Blank Shield
CD-ROM Shield
Take ApartFloppy Drive - 12
Chassis Support Foot
2Flip open the chassis
support foot.
Take ApartFloppy Drive - 13
Floppy Drive CableFloppy Drive
3Disconnect the floppy
drive cable from the
back of the floppy drive.
Take ApartFloppy Drive - 14
Drive RailsFloppy Drive
4Pull out on the plastic
drive rails that hold the
floppy drive to the drive
chassis and push the
drive back to release it.
Replacement Note:
If you
are replacing the floppy
drive, remove the EMI
gasket from the defective
drive and attach the gasket
in the center of the replacement drive’s top surface,
with the “V” of the gasket
pointing at the front edge of
the drive. If the old gasket
won't stick, order a new
gasket (p/n 922-1895).
Take ApartHard Drive - 15
Hard Drive
Before you begin, remove
the top housing.
Note:
As you face the
computer, the hard drive is
in the top left drive bay.
Hard Drive
Take ApartHard Drive - 16
1Remove the CD-ROM
shield, the blank shield,
and the floppy drive
shield from the front of
the unit.
Floppy Drive Shield
Blank Shield
CD-ROM Shield
Take ApartHard Drive - 17
2Disconnect the SCSI
cable and hard drive
Power Cable
power cable from the
back of the hard drive.
SCSI Cable
Take ApartHard Drive - 18
3Pull up the retaining
clip at the back of the
Retaining Clip
hard drive and push back
the hard drive to
remove it from the drive
chassis.
Note:
For information on
removing the hard drive
from its carrier and
returning drives, cables,
and carriers to Apple, refer
to Additional Procedures in
the Hard Drives manual.
Hard Drive
Take ApartChassis Latch - 19
Chassis Latch
Chassis Latch
Chassis Latch
Before you begin, remove
the top housing.
Note:
The chassis latches
mount in the internal
chassis and secure the
internal chassis to the
external chassis frame.
Take ApartChassis Latch - 20
1Use a screwdriver to
push out the tab
indicated in the
illustration. Slide the
latch forward and lift it
from the chassis.
Tab
Take ApartDrive Rails - 21
Drive Rails
Before you begin, remove:
• Top Housing
• All Drives
Note:
The drive rails attach
to the internal chassis
underneath the CD-ROM
drive and the extra hard
drive bay.
Drive Rails
Take ApartDrive Rails - 22
1First, release the
chassis latches. Next,
flip open the chassis
support foot and then
swing open the internal
chassis that contains the
power supply.
IMPORTANT:
On some 90 and
120 MHz versions there is a
fan that plugs into the logic
board at connector J70. You
must unplug the fan as you
are swinging open the
chassis. Be sure to plug the
Chassis Support FootInternal Chassis
fan back in when you put the
unit back together.
Take ApartDrive Rails - 23
Tab
2Use a screwdriver to
push out the tab
indicated in the
illustration.
3Slide the drive rail
either forward or
backward (depending on
which way the tabs are
facing) and lift it from
the chassis.
IMPORTANT:
On some 90
and 120 MHz versions
there is a fan that plugs into
the logic board at connector
J70. Be sure to plug the fan
back in when you put the
unit back together.
Take ApartBattery - 24
Battery
Before you begin, remove
the top housing.
Note:
As you face the
computer, the battery is
near the front left corner of
the logic board.
Battery
Take ApartBattery - 25
1First, release the
chassis latches. Next,
flip open the chassis
support foot and then
swing open the internal
chassis that contains the
power supply.
IMPORTANT
: On some 90 and
120 MHz versions there is a
fan that plugs into the logic
board at connector J70. You
must unplug the fan as you
are swinging open the
chassis. Be sure to plug the
Chassis Support FootInternal Chassis
fan back in when you put the
unit back together.
Take ApartBattery - 26
2Use a screwdriver to
gently pry up one side of
the battery cover.
Take ApartBattery - 27
3Lift up the battery to
remove it from the logic
board.
IMPORTANT
120 MHz versions there is a
fan that plugs into the logic
board at connector J70. Be
sure to plug the fan back in
when you put the unit back
together.
: On some 90 and
Take ApartPower Supply - 28
Power Supply
Power Supply
Before you begin, remove
the top housing.
Note:
As you face the
computer, the power supply
is in the back right corner.
IMPORTANT
replacing the power supply,
be sure the voltage switch on
the back of the power supply
is set correctly (115V in
the U.S.).
: When
Take ApartPower Supply - 29
CD Power CableHard Drive Power Cable
1Disconnect the power
supply cables from the
back of the CD-ROM
drive and hard drive(s).
Take ApartPower Supply - 30
2First, release the
chassis latches. Next,
flip open the chassis
support foot and then
swing open the internal
chassis that contains the
power supply.
IMPORTANT
: On some 90 and
120 MHz versions there is a
fan that plugs into the logic
board at connector J70. You
must unplug the fan as you
are swinging open the
chassis. Be sure to plug the
Chassis Support FootInternal Chassis
fan back in when you put the
unit back together.
Take ApartPower Supply - 31
3To secure the internal
chassis in the up
position, flip down the
chassis support arm.
Make sure the tab on the
bottom of the support
arm is securely fastened
Chassis
Support Arm
in the hole provided in
the bottom chassis.
Tab
Warning
: To be safe, never
work on the computer with
the internal chassis in the
up position unless the
chassis support arm is
down and securely fastened.
Take ApartPower Supply - 32
Power Supply Cables
4Disconnect the power
supply cables from the
logic board.
Note:
The 22-pin cable
supplies 5 V and +/- 12 V
power for the logic board.
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