Apple Macintosh Powermac Performa WS7250 Service Manual

K
Service Source
Power Macintosh 7200
Series/WS 7250
Power Macintosh 7200/75, 7200/90, 7200/120 and
K
Service Source

Basics

Power Macintosh 7200 Series/
WS 7250
Basics Overview - 1

Overview

The chassis design of the Power Macintosh 7200 Series and WS 7250 computers allows you to access the logic board and its components without having to remove the power supply or any drives. This flexible design makes these computers easier to service and upgrade.
Features of the Power Macintosh 7200 Series include
• A 75, 90, or 120 MHz PowerPC™ 601 microprocessor with built-in FPU and optional Level 2 cache
• Three PCI expansion slots
• 5 MB per second internal and external SCSI channels
• DRAM expansion up to 256 MB using 168-pin, 70 ns, 64-bit DIMMs
• 1 MB of soldered VRAM, expandable to 2 or 4 MB
• Built-in AAUI and 10BASE-T Ethernet
• Two GeoPort serial ports
Basics Overview - 2
• AppleCD™ 600i or 1200i CD-ROM drive
• CD-quality stereo sound in/out
• Optional PC Compatibility Card (Power Macintosh 7200/120)
• Mac™ OS system software 7.5.2 (7200/75 and 7200/90), system software7.5.3 (7200/120), and system software7.5.3 Revision 2 (7200/120 8x-CD)
Note
: VRAM expansion works as follows: 1 MB of VRAM is soldered to the board. To go to 2 MB, install one 1 MB VRAM DIMM in slot 1. To go to 4 MB, install three 1MB VRAM DIMMs in slots 1, 2, and 3.
Features of the Workgroup Server 7250/120 include
• A 120 MHz PowerPC™ 601 microprocessor with built-
in FPU and 32K on-chip cache
• 256K level 2 cache
• 16 MB of DRAM, expandable to 256 MB
Basics Overview - 3
• Three PCI expansion slots
• SCSI DMA bus that supports up to four external and
three internal SCSI devices
• Built-in AAUI and 10BASE-T Ethernet support
• Support for AppleTalk and TCP/IP networking protocols
• Two GeoPort serial ports
• 1.2 GB or 2 GB hard drive
• AppleCD™ 600i or 1200i CD-ROM drive
• 16-bit stereo sound input/output
• 1 MB of soldered VRAM
• Mac™ OS system software 7.5.3 Revision 2
The Power Macintosh 7200 and WS 7250 computer is pictured on the following page.
Basics Overview - 4
Power Macintosh 7200 and WS 7250 Computer
Basics Configurations - 5

Configurations

The Power Macintosh 7200 Series computers come standard with
• 75, 90, or 120 MHz PowerPC 601 microprocessor
• 8 or 16 MB DRAM
• 500 MB or 1.2 GB hard drive
• AppleCD 600i CD-ROM (7200/75, 7200/90, and
7200/120) or 1200i CD-ROM (7200/120 8x-CD)
• 1 MB of VRAM soldered to the logic board
The WS 7250/120 computer comes standard with
• 120 MHz PowerPC 601 microprocessor
• 16 MB DRAM
• 1.2 GB or 2 GB hard drive
• AppleCD 600i or 1200i CD-ROM drive
• 1 MB of VRAM soldered to the logic board
Basics PowerPC 601 Microprocessor - 6

PowerPC 601 Microprocessor

The Power Macintosh 7200 Series and WS 7250 computers feature the PowerPC 601 RISC microprocessor. Features of this microprocessor include
• Full RISC processor architecture
• 32-bit addressing
• 64-bit data bus
• Built-in FPU
• 32K cache for data and instructions
• Internal Memory Management Unit (MMU)
• Advanced branching techniques for improved throughput
Basics Peripheral Component Interconnect (PCI) - 7

Peripheral Component Interconnect (PCI)

The Power Macintosh 7200 Series and WS 7250 computers offer a Peripheral Component Interconnect (PCI) expansion bus. Because the PCI bus is an industry standard, most existing PCI 2.0-compliant cards (with the addition of a Mac OS-specific software driver) will work in these computers.
PCI offers significantly higher performance than the NuBus architecture used in previous Macintosh models. Running at 33 MHz, the PCI bus is up to three times faster than NuBus, offering overall enhanced system performance, particularly in the areas of video and networking.
Basics Dual In-Line Memory Modules (DIMMs) - 8

Dual In-Line Memory Modules (DIMMs)

The Power Macintosh 7200 Series and WS 7250 computers use DRAM Dual In-Line Memory Modules (DIMMs) instead of DRAM SIMMs. Whereas SIMMs have 72 pins, DIMMs have 168 pins. The extra pins provide a 64-bit data path, compared to a 32-bit data path for SIMMs. In addition, DIMMs do not have to be installed in pairs like the SIMMs on earlier Macintosh models.
Important:
Modules (SIMMs) used in previous Macintosh models are
not
compatible with the Power Macintosh 7200 Series and
WS 7250 computers.
The VRAM and DRAM Single In-Line Memory
Basics Memory Configurations - 9

Memory Configurations

The Power Macintosh 7200 and WS 7250 logic boards have four DRAM DIMM slots, each with a 64-bit data bus. You can increase the computer’s DRAM to a total of 256 MB using 5­volt, 64-bit-wide, 168-pin fast-paged mode, 70 ns DIMMs.
Note:
These computers do not have any main memory soldered to the logic board. At least one DRAM DIMM must be present for the computer to operate.
DRAM DIMMs can be installed individually or in pairs. These computers support linear memory only; therefore, no memory gains are seen when two DIMMs of the same size are installed (that is, memory interleaving is not supported on the Power Macintosh 7200 Series/WS 7250 computers).
Basics Memory Configurations - 10
Note: DIMMs purchased from different manufacturers can
be paired; However, Apple recommends that you use DIMMs of the same size and speed.
The drawing on the next page illustrates where the DRAM slots are located on the Power Macintosh 7200 Series/WS 7250 logic boards and how they are numbered. DRAM can be installed in any order.
Basics Memory Configurations - 11
4 3 2 1
Figure: DRAM DIMM Slots
Basics Ethernet Support - 12

Ethernet Support

There are two Ethernet ports on the Power Macintosh 7200 Series and WS 7250 logic boards: an AAUI port and a 10BASE-T port. You can use only one Ethernet port at one time, however. If you have cables plugged into both Ethernet ports, the computer uses the 10BASE-T port by default.

GeoPort

Geoport is a hardware and software communications architecture that has been optimized for computer­telephony integration. It has three main attributes:
• It lets any computer connect to any telephone (analog or
digital, public or private) anywhere in the world.
Basics GeoPort - 13
• Once connected, it supports an arbitrary number of
independent data streams up to a total bandwidth of 2 MB/ second.
• Unlike traditional asynchronous data communications
(such as AppleTalk), GeoPort also supports isochronous data streams (such as real-time voice and video) and provides the real-time Application Program Interfaces (APIs) necessary to hide the implementation details from both the recipient and the sender.
By attaching an Apple GeoPort Telecom Adapter to the Power Macintosh 7200 or WS 7250, you can enjoy all the features of a 14.4 modem, including data, fax, send and receive, and voice capabilities. The GeoPort Telecom Adapter serves as a line interface to standard (analog) telephone lines. The adapter is capable of sending or receiving data at up to 14.4 kbps and faxes at up to 9600 bps using the GeoPort Telecom Adapter software.
Basics PC Compatibility Cards - 14

PC Compatibility Cards

The Power Macintosh 7200/120 features an optional PC Compatibility card, which brings full DOS functionality to the Macintosh computer. Two versions of the PC Compatibility card are available: a 7" card and a 12" card. The cards plug into any available PCI slot on the logic board.
The two PC Compatibility cards are also available in individual upgrade kits. Refer to the Upgrades chapter in this manual for installation instructions.
Basics The Cuda Chip - 15

The Cuda Chip

The Cuda is a microcontroller chip. Its function is to
• Turn system power on and off
• Manage system resets from various commands
• Maintain parameter RAM (PRAM)
• Manage the Apple Desktop Bus (ADB)
• Manage the real-time clock
Many system problems can be resolved by resetting the Cuda chip (see Symptom Charts for examples). Press the Cuda reset button on the logic board to reset the Cuda chip. (See "Logic Board Diagram" later in this chapter to locate the Cuda reset button.) If you continue to experience system problems, refer to "Resetting the Logic Board" later in this Basics chapter.
Basics Resetting the Logic Board - 16

Resetting the Logic Board

Resetting the logic board can resolve many system problems (refer to "Symptom Charts" for examples). Whenever you have a unit that fails to power up, you should follow this procedure before replacing any modules.
1 Unplug the computer.
2 Remove the battery from the logic board. (See Take
Apart for instructions on how to remove the battery.)
3 Disconnect the power supply cable from the logic board
and then press the Power On button. (See "Logic Board Diagram" later in this chapter to locate the Power On button.)
4 Wait at least 10 minutes before replacing the battery.
Make sure the battery is installed in the correct +/­direction.
Basics Resetting the Logic Board - 17
5 Reassemble the computer and test the unit.
Note:
This procedure resets the computer’s PRAM. Be sure to check the computer’s time/date and other system parameter settings afterwards.
Note:
If this procedure resolves the problem, claim an adjustment on an SRO. If not, replace the defective component and DO NOT claim the adjustment procedure.
Basics Rear View Diagram - 18

Rear View Diagram

The Power Macintosh 7200 Series and WS 7250 computers offer the following external ports: SCSI, AAUI Ethernet, 10BASE-T Ethernet, serial printer (GeoPort compatible), serial modem (GeoPort compatible), DB-15 video, ADB, sound input, and sound output.
The drawing on the next page illustrates the external ports on the Power Macintosh 7200 Series and WS 7250 computers.
Basics Rear View Diagram - 19
Printer
Sound Out Sound In
SCSI
AAUI
Ethernet
10BASE-T
ADB Monitor
Modem
Ethernet
Figure: Power Macintosh 7200 and WS 7250 Rear Panel
Basics Power Macintosh 7200 Logic Board Diagram - 20

Power Macintosh 7200 Logic Board Diagram

There are five versions of the Power Macintosh 7200 logic board: one 75 MHz version, two 90 MHz versions, and two 120 MHz versions. The two 90 MHz versions of the logic board are functionally equivalent, as are the two 120 MHz versions; However, one of the 90 MHz versions and one of the 120 MHz versions has an auxiliary fan that connects at J70.
Important
and one black wire) that runs from the processor to the logic board or you will damage the board.
The following drawing shows the Power Macintosh 7200 logic board. Refer to the parts chapter for information on how you can distinguish between the different logic boards.
: Do not unplug the Peltier device (one red wire
Basics Power Macintosh 7200 Logic Board Diagram - 21
External SCSI
AAUI Ethernet
10BASE-T
Ethernet
Modem (bottom)
Printer (top)
Sound Out (top)
Sound In (bottom)
PCI Slots
Internal
SCSI
Power
Supply
CD
Audio
Floppy
Drive
3.3V Power
 
Video
ADB
Cuda Reset
PowerPC 601 Processor Speaker
Figure: Power Macintosh 7200 Logic Board
Supply
4 3 2 1
3 2 1
Battery
DRAM Slots
VRAM Slots
Cache DIMM  ROM SIMM
Power LED 
Power On/Off
Basics Workgroup Server 7250 Logic Board Diagram - 22

Workgroup Server 7250 Logic Board Diagram

There is only one version of the WS 7250 logic board, which features a 120 MHz microprocessor. This board does not require an auxiliary processor fan.
The following drawing shows the WS 7250 logic board. Some versions of the logic board have a ROM SIMM while others have the ROM soldered on the logic board.
Note:
Basics Workgroup Server 7250 Logic Board Diagram - 23
External SCSI
AAUI Ethernet
10BASE-T
Ethernet
Modem (bottom)
Printer (top)
Video
ADB
Sound Out (top)
Sound In (bottom)
PCI Slots
Cuda Reset
Internal
SCSI
Power
Supply
CD
Audio
Floppy
Drive
3.3V Power Supply
4 3 2 1
3 2 1
 
PowerPC 601 Processor Speaker
Figure: Workgroup Server 7250 Logic Board
Battery
DRAM Slots
VRAM Slots
Cache DIMM  ROM SIMM
Power LED 
Power On/Off
Basics Repair Strategy - 24

Repair Strategy

Service the Power Macintosh 7200 Series and WS 7250 computers through module exchange and parts replacement. Customers can request on-site service from an Apple Authorized Service Provider Plus (AASP+) or Apple Assurance. They can also choose carry-in service from an AASP.

Ordering

Apple Service Providers planning to support the Power Macintosh 7200 Series and WS 7250 computers may purchase Service modules and parts to develop servicing capability. To order parts, use the AppleOrder system and refer to the Power Macintosh 7200 or Workgroup Server 7250 "Service Price Pages."
Basics Ordering - 25
Large businesses, universities, and K-12 accounts must provide a purchase order on all transactions, including orders placed through the AppleOrder system. Service providers not enrolled in AppleOrder may fax their orders to Service Provider Support (512-908-8125) or mail them to
Apple Computer, Inc. Service Provider Support MS 212-SPS Austin, TX 78714-9125
If you have further questions, please call Service Provider Support at 800-919-2775 and select option #1.
Basics Warranty and AppleCare - 26

Warranty and AppleCare

The Power Macintosh 7200 Series and WS 7250 computers are covered under the Apple One-Year Limited Warranty. The AppleCare Service Plan is also available for these products. Service Providers are reimbursed for warranty and AppleCare repairs made to these computers. For pricing information, refer to "Service Price Pages."
K
Service Source
Specifications
Power Macintosh 7200 Series/
WS 7250
Specifications Processor - 1

Processor

CPU
PM 7200/75 and 7200/90
PM 7200/120 and WS 7250/120
PowerPC 601 RISC microprocessor running at 75 or 90 MHz Built-in FPU and 32K cache Requires system software version 7.5.2 or later with appropriate
System Enabler
PowerPC 601 RISC microprocessor running at 120 MHz Built-in FPU and 32K cache Requires system software version 7.5.3 or later with appropriate
System Enabler
Note: the 8x CD configurations of the Power Macintosh 7200/ 120 and 7250/120 require system software 7.5.3 Revision 2.
Specifications Memory - 2

Memory

DRAM

ROM

Cache

Clock/Calendar

8 MB or 16 MB standard; expandable to 256 MB Uses 168-pin, 64-bit, 70 ns or faster DRAM DIMMs
4 MB ROM (may be installed in ROM SIMM slot, or soldered on the
logic board)
Supports 256K Level 2 cache DIMM
CMOS custom circuitry with long-life battery
Specifications I/O Interfaces - 3

I/O Interfaces

SCSI

Serial

ADB

Ethernet

Dual-channel asynchronous SCSI interface; external channel
supports up to seven SCSI devices
Two RS-232/RS-422 serial ports compatible with LocalTalk and
GeoPort cables; mini DIN-8 connectors
One Apple Desktop Bus port for a keyboard, mouse, etc.
One AAUI and one 10BASE-T Ethernet port (if cables are plugged
into both ports, system defaults to 10BASE-T)
Specifications I/O Interfaces - 4

Expansion

Sound

Video

Three PCI expansion slots, compatible with all PCI 2.0
specification-compliant cards with the addition of a Mac OS­specific software driver (not NuBus compatible)
16-bit stereo sound input and output ports
Built-in DB-15 video connector on logic board
Specifications I/O Devices - 5

I/O Devices

Keyboard

Mouse

Microphone

PM 7200 Series
Standard, extended, or adjustable keyboard; keyboard draws
25-80 mA, depending on model type
ADB Mouse II; mouse draws up to 10 mA
Apple PlainTalk microphone standard
Specifications Video Support - 6

Video Support

Table 1: Video Table for Power Macintosh 7200 Series/WS 7250
PIXEL DEPTHS
MONITOR DISPLAY SIZE 1 MB VRAM* 2 MB VRAM* 4 MB VRAM*
512 by 384 8,16,32 8,16,32 8,16,32 640 by 480 8,16 8,16,32 8,16,32 768 by 576 8,16 8,16,32 8,16,32 800 by 600 8,16 8,16,32 8,16,32 832 by 624 8,16 8,16,32 8,16,32 1024 by 768 8 8,16 8,16,32 1280 by 960 _ 8 8,16 1280 by 1024 _ 8 8,16
*
VRAM expansion works as follows:1 MB of VRAM is soldered to the board. To go to 2 MB, install one 1 MB VRAM DIMM in slot 1. To go to 4 MB, install three 1MB VRAM DIMMs in slots 1, 2, & 3.
Specifications Disk Storage - 7

Disk Storage

Hard Drive

PM 7200/75 and 7200/90
PM 7200/120
WS 7250/120

Floppy Drive

CD-ROM Drive

500 MB internal SCSI hard drive
1.2 GB internal SCSI hard drive
2 GB internal SCSI hard drive
One Apple SuperDrive 1.4 MB floppy drive
One internal AppleCD 600i 4x CD-ROM drive or 1200i 8x CD-ROM drive
Specifications PC Compatibility Card (Optional) - 8

PC Compatibility Card (Optional)

Processor

7" Card 12" Card

DRAM

7" Card 12" Card

VRAM

7" Card 12" Card
5x86 processor operating at 100 MHz Pentium processor operating at 100 MHz
8 MB DIMM standard, expandable to 64 MB 8 MB built-in, expandable to 72 MB
1 MB 1 MB, expandable to 2 MB
Specifications PC Compatibility Card (Optional) - 9

Cache

7" Card 12" Card

Sound

Software

Networking

128K Level 2 cache 256 K Level 2 Cache
Sound Blaster 16-compatible support
MS-DOS version 6.22 included
Support for Novell NetWare SPX/IPX, TCP/IP, and NETBEUI
protocols in MS-DOS and Windows environments using the built-in Ethernet connector and an ODI driver (network client software not included)
Specifications Electrical - 10

Electrical

Line V oltage

PM 7200
WS 7250/120

Frequency

Maximum Power

100-240 VAC, RMS single phase, automatically configured
100-270 VAC, RMS single phase, automatically configured
50-60 Hz, single phase
150 W maximum, not including monitor
Note
: the power supply has two voltage settings: 115V and
230 V. The power supply must be set to 115V in the U.S.
Specifications Physical - 11

Physical

Dimensions

Height Width Depth Weight
6.5 in. (15.6 cm)
14.37 in. (36.5 cm)
16.93 in. (43.0 cm) 22 lb. (9.97 kg); weight varies depending on devices installed
Specifications Environmental - 12

Environmental

Operating Temperature

Storage Temperature

50 to 104° F (10 to 40° C)
—40 to 116° F (—40 to 47° C)

Relative Humidity

Maximum Altitude

5% to 95% noncondensing
10,000 ft. (3,048 m)
K
Service Source

Troubleshooting

Power Macintosh 7200 Series/
WS 7250
Troubleshooting General - 1

General

The Symptom Charts included in this chapter will help you diagnose specific symptoms related to your product. Because cures are listed on the charts in the order of most likely solution, try the first cure first. Verify whether or not the product continues to exhibit the symptom. If the symptom persists, try the next cure. (Note: If you have replaced a module, reinstall the original module before you proceed to the next cure.)
If you are not sure what the problem is, or if the Symptom Charts do not resolve the problem, refer to the Flowchart for the product family.
For additional assistance, contact Apple Technical Support.
Troubleshooting Cleaning Procedure for Card Connectors - 2

Cleaning Procedure for Card Connectors

It is possible for residue to build up on the gold edge connector pins on some PCI cards, which could cause a variety of symptoms.
If you are having problems with a PCI card, inspect the connector pins with a magnifying glass. If you find residue, use a pencil eraser to gently clean the pins.
Troubleshooting Symptom Charts/Power Supply - 3

Symptom Charts

Power Supply

System doesn’t power up1 Reseat ROM SIMM (if present).
2 Reset Cuda chip. (Refer to The Cuda Chip in Basics for
instructions.)
3 Reset logic board. (Refer to Resetting the Logic Board in
Basics for instructions.) 4 Replace power supply. 5 Replace logic board.
Troubleshooting Symptom Charts/Error Chords - 4

Error Chords

One-part error chord sounds during startup sequence
Eight-part error chord (death chimes) sounds during startup sequence
1 Disconnect SCSI data cable from hard drive and reboot
system. If startup sequence is normal, initialize hard drive.
Test unit again with SCSI data cable connected. If error chord
still sounds, replace hard drive. 2 Disconnect floppy drive cable from floppy drive and reboot
system. If startup sequence is normal, replace floppy drive. 3 Replace logic board. Retain customer's DIMMs.
1 Replace DRAM DIMMs one at a time to test DRAM. Replace
any faulty DIMMs. 2 Replace logic board.
Troubleshooting Symptom Charts/System - 5

System

Does not power on, screen is black, fan is not running and LED is not lit
1 Check power cables. 2 Plug monitor directly into wall socket, and verify that
monitor has power. 3 Reseat ROM SIMM (if present). 4 Reset Cuda chip. (Refer to The Cuda Chip in Basics for
instructions.) 5 Reset logic board. (Refer to Resetting the Logic Board in
Basics for instructions.) 6 Replace power cord. 7 Replace power supply. 8 Replace logic board. Retain customer's DIMMs.
Troubleshooting Symptom Charts/System - 6
Clicking, chirping, or thumping
1 Remove all PCI cards and test the unit. If problem does not
occur with cards removed, begin replacing them one at a
time to determine which card is causing the problem.
Replace problem card with known-good card. 2 Remove hard drive. If problem no longer occurs, replace
hard drive with a known-good drive. 3 Replace power supply. 4 Replace logic board. Retain customer's DIMMs. 5 Replace floppy drive cable. 6 Replace floppy drive.
Troubleshooting Symptom Charts/System - 7
System shuts down intermittently
1 Make sure air vents are clear. Thermal protection
circuitry may shut down system. After 30 to 40 minutes,
system should be OK. 2 Make sure power cord is firmly plugged in. 3 Verify fan is plugged in and working (if present). Replace if
necessary. (Note: Some 90 MHz versions of the Power
Macintosh 7200 logic board have a fan that plugs into the
logic board near the processor.) 4 Replace power cord. 5 Check battery. 6 Reset Cuda chip. (Refer to The Cuda Chip in Basics for
instructions.) 7 Reset logic board. (Refer to Resetting the Logic Board in
Basics for instructions.) 8 Replace power supply. 9 Replace logic board. Retain customer's DIMMs.
Troubleshooting Symptom Charts/System - 8
System intermittently crashes or hangs
1 Verify system software is version 7.5.2 or later (Power
Macintosh 7200/75 or 7200/90) or 7.5.3 or later (Power
Macintosh 7200/120 or WS 7250/120). 2 Verify DIMMs are noncomposite. 3 Verify software is known-good. Do a clean install of the
system software. 4 Verify software is Power Macintosh 7200/WS 7250
compatible (contact developer). Also, try booting with
extensions off to determine if there are system init problems. 5 Clear parameter RAM. Hold down <Command> <Option> <P>
<R> during startup but before "Welcome to Macintosh"
appears. 6 Remove all DRAM DIMMs and try replacing them one at a
time to test. Replace any bad DIMMs. 7 Replace logic board. Retain DIMMs.
Troubleshooting Symptom Charts/System - 9
During startup, following message is displayed, "This startup disk will not work on this
Macintosh model...."
System can’t be powered off unless external 1.2 GB hard drive is off remains lit when system is powered off and attached 1.2 GB hard drive is left powered on
or
LED
1 Verify that startup disk is good. 2 Verify system software is version 7.5.2 or later (Power
Macintosh 7200/75 or 7200/90) or 7.5.3 or later (Power
Macintosh 7200/120 or WS 7250/120). 3 Do a clean install of the system software.
This problem only affects PM 7200 and WS 7250 machines with serial numbers in the following ranges:
• CK634xxxxxx to CK637xxxxxx
• XB634xxxxxx to XB637xxxxxx
• SG634xxxxxx to SG637xxxxxx
• FC634xxxxxxx to FC637xxxxxx
If system falls into one of these serial number ranges, execute the following instructions:
1) Unplug system and remove top cover.
Troubleshooting Symptom Charts/System - 10
2) Disconnect hard drive SCSI cable and power cable.
3) Remove hard drive from chassis.
4) Turn drive over and examine part number label on 50-pin SCSI connector (removing drive carrier if necessary). If label reads “1280S p/n TM12S012” replace drive.
Note
: Only Revision “02” drives cause this problem; there­fore, make sure bar code label includes the words “REV 02­B” before replacing hard drive.
and
“REV 02-B”,
Troubleshooting Symptom Charts/Video - 11

Video

Screen is black, boot tone is present, drive operates, fan is running, and LED is lit
1 Adjust brightness on monitor. 2 Clear parameter RAM. Hold down <Command> <Option> <P>
<R> during startup but before "Welcome to Macintosh" appears.
3 Reset Cuda chip. (Refer to The Cuda Chip in Basics for
instructions.)
4 Reset logic board. (Refer to Resetting the Logic Board in
Basics for instructions.) 5 Replace monitor cable. 6 Remove all DRAM DIMMs and try replacing them one at a
time to test. Replace any bad DIMMs. 7 Test with known-good monitor. Replace monitor if
necessary. Refer to appropriate monitor manual to
troubleshoot defective monitor. 8 Replace logic board. Retain customer's DIMMs.
Troubleshooting Symptom Charts/Video - 12
Screen is black, no boot tone and drive does not operate, but fan is running and LED is lit
1 Reset Cuda chip. (Refer to The Cuda Chip in Basics for
instructions.) 2 Reset logic board. (Refer to Resetting the Logic Board in
Basics for instructions.) 3 Remove all DRAM DIMMs and try replacing them one at a
time to test. Replace any bad DIMMs. 4 Replace logic board. Retain customer's DIMMs. 5 Replace power supply.
Troubleshooting Symptom Charts/Video - 13
Boot tone is present and screen lights up, but nothing is displayed on screen
1 Reset Cuda chip. (Refer to The Cuda Chip in Basics for
instructions.) 2 Reset logic board. (Refer to Resetting the Logic Board in
Basics for instructions.) 3 Replace monitor cable. 4 Test with known-good monitor. Replace monitor if
necessary. Refer to appropriate monitor manual to
troubleshoot defective monitor. 5 Replace logic board. Retain customer's DIMMs.
Troubleshooting Symptom Charts/ Floppy Drive - 14

Floppy Drive

Internal floppy drive does not operate
During system startup, disk ejects; display shows icon with blinking “X”
1 Replace floppy disk with known-good disk. 2 Replace floppy drive cable. 3 Replace floppy drive. 4 Replace logic board. Retain customer's DIMMs.
1 Replace disk with known-good system disk. 2 Replace floppy drive cable. 3 Replace floppy drive. 4 Replace logic board. Retain customer's DIMMs.
Troubleshooting Symptom Charts/ Floppy Drive - 15
Does not eject disk 1 Shut down computer. Hold mouse button down while you
restart computer. 2 Replace floppy drive cable. 3 Replace floppy drive. 4 Replace logic board. Retain customer's DIMMs.
Attempts to eject disk, but doesn’t
1 Reseat floppy drive bezel and drive so bezel slot aligns
correctly with drive. 2 Replace floppy drive.
Troubleshooting Symptom Charts/Floppy Drive - 16
MS-DOS drive does not recognize a disk formatted on a 1.4 MB drive
Internal floppy drive runs continuously
To read and write files with either MS-DOS or 1.4 MB drive, format all disks with MS-DOS drive first.
1 Replace disk with known-good floppy disk. 2 Replace floppy drive cable. 3 Replace floppy drive. 4 Replace logic board. Retain customer's DIMMs.
Troubleshooting Symptom Charts/Hard Drive - 17

Hard Drive

Single internal hard drive does not operate; drive doesn’t spin
No internal SCSI drives operate
1 Replace hard drive. If problem resolved, reinstall SCSI
device driver and system software. 2 Replace power supply.
1 Verify there are no duplicate SCSI device addresses. 2 Disconnect external SCSI devices and check for proper
termination. Only last device in SCSI chain should be
terminated. 3 Replace SCSI data cable. 4 Replace power supply. 5 Replace logic board. Retain customer's DIMMs.
Troubleshooting Symptom Charts/Peripherals - 18
Drive does not appear on the desktop
Works with internal or external SCSI devices but not with both
1 Verify there are no duplicate SCSI device addresses. 2 Update SCSI device driver using Drive Setup. Check drive’s
directory structure using Disk First Aid. 3 Replace SCSI hard drive cable. 4 If drive is not initialized, use Drive Setup to initialize. 5 Replace with known-good hard drive. 6 If hard drive still doesn't work, switch back to original hard
drive and replace logic board.
1 Verify there are no duplicate SCSI device addresses. 2 Replace terminator on external SCSI device. 3 Verify that SCSI device at end of internal SCSI data cable is
only device terminated. 4 Refer to appropriate manual to troubleshoot defective
external device.
Troubleshooting Symptom Charts/Peripherals - 19

Peripherals

Cursor does not move 1 Check mouse connection.
2 Inspect inside of mouse for buildup of dirt or other
contaminants. Clean mouse if necessary. 3 If mouse was connected to keyboard, connect mouse to
computer ADB port instead. If mouse works, replace
keyboard. 4 Replace ADB cable. 5 If mouse does not work in any ADB port on computer, replace
mouse. 6 Replace logic board. Retain customer's DIMMs.
Cursor moves, but clicking mouse button has no effect
1 Boot from floppy or bootable CD. 2 Replace mouse. 3 Replace logic board. Retain customer's DIMMs.
Troubleshooting Symptom Charts/Peripherals - 20
Double-click doesn’t open application, disk, or server
No response to any key on keyboard
1 Remove duplicate system folders. 2 Clear parameter RAM. Hold down <Command> <Option> <P>
<R> during startup but before "Welcome to Macintosh"
appears. 3 If mouse was connected to keyboard, connect mouse to
computer ADB port instead. If mouse works, replace
keyboard. 4 If mouse does not work in any ADB port on computer, replace
mouse. 5 Replace logic board. Retain customer's DIMMs.
1 Check keyboard connection to ADB port. 2 Replace keyboard cable. 3 Replace keyboard. 4 Replace logic board. Retain customer's DIMMs.
Troubleshooting Symptom Charts/Peripherals - 21
Known-good serial printer does not work
Known-good network printer does not print
1 Verify you have correct version of system software. 2 Verify that Chooser is set correctly. 3 Reinstall correct printer drivers. 4 Do clean install of system software. 5 Replace printer interface cable. 6 Replace logic board. Retain customer's DIMMs.
1 Check network connections. 2 Verify you have correct version of system software. 3 Verify that Chooser is set correctly. 4 Does printer show up in Chooser? If so, do clean install of
system software and/or network and printer software. 5 Replace logic board. Retain customer's DIMMs.
Troubleshooting Symptom Charts/CD-ROM Drive - 22

CD-ROM Drive

CD-ROM drive does not work
Macintosh does not display CD-ROM icon once CD is inserted in drive
Computer with 600i CD-ROM drive makes stuttering sounds when playing CD+ or CD-R formatted discs or CD-ROM disc won’t mount
1 Try using known-good compact disc. 2 Replace CD-ROM drive mechanism.
1 Verify that CD-ROM software is installed. 2 Replace CD-ROM drive mechanism. 3 Replace SCSI data cable.
Replace CD-ROM drive.
Troubleshooting Symptom Charts/Miscellaneous - 23

Miscellaneous

No sound from speaker
1 Verify that volume setting in Control Panel is 1 or above. 2 Clear parameter RAM. Hold down <Command> <Option> <P>
<R> during startup but before “Welcome to Macintosh”
appears. 3 Verify speaker is plugged into logic board. 4 Replace speaker. 5 Replace logic board. Retain customer’s DIMMs.
Troubleshooting Symptom Charts/Miscellaneous - 24
Transferring/print­ing large files across certain repeaters causes Power Macintosh 7200/90 to hang or exhibit poor performance or Power Macintosh 7200/90 locks up or times out when run­ning under TCP
1 Verify computer is Power Macintosh 7200/90 and attached
to Ethernet network. 2 Test to see if problem occurs on other systems (preferably
Power Macintosh 7200/75, 7500, 8500, or 9500
computers that utilize the new Open Transport networking
protocol).
• If yes, difficulty may be related to software or network to which computer is attached. Perform basic software and network troubleshooting to pinpoint problem.
• If no, difficulty may be related to Ethernet clock jitter. Refer to logic board identification instructions on next page to determine whether or not logic board has been revised. If logic board is a revised module, problem may have to do with the network. If logic board has not been revised, replace it in at least one of the systems to verify whether a revised board solves the problem.
Troubleshooting Symptom Charts/Miscellaneous - 25
Identifying Logic Boards
As a general rule, if the Power Macintosh 7200/90 computer has a serial number of xx545xxxxxx or higher, then the computer should have the revised logic board already installed. If the computer has a serial number of xx544xxxxxx, xx543xxxxxx or below, verify that the board is revised as follows:
Look at location G1; G1 is located next to the internal 50-pin SCSI connector and the CURIO ASIC.
• If a 20 MHz oscillator is present at location G1, the logic board has been revised.
• If a 20 MHz oscillator is not present (four blank solder pads) then the board has not been revised and should be replaced under warranty.
K
Service Source

T ak e Apart

Power Macintosh 7200 Series/
WS 7250
Take Apart Top Housing - 1

Top Housing

Top Housing
No preliminary steps are required before you begin this procedure.
Note:
The top housing covers the top, front, and left and right sides of the computer.
Take Apart Top Housing - 2
1 Press the two tabs at the
front corners of the top housing to release the top housing from the bottom chassis.
Left Tab
Right
Tab
Take Apart Top Housing - 3
2 Pull the top housing
forward about 1 to 2 inches and lift straight up to remove the top housing from the computer.
Take Apart Bezels - 4

Bezels

Before you begin, remove the top housing.
Note:
As you face the computer, the bezels are in the middle of the top housing’s front panel.
Blank Bezel
CD-ROM Bezel
Take Apart Bezels - 5
Tab
1 From the inside of the
top housing, push out on the moon-shaped opening at the bottom of the bezel to release the tab. Lift up the bezel to remove it from the top housing.
Take Apart CD-ROM Drive - 6

CD-ROM Drive

Before you begin, remove the top housing.
Note:
As you face the computer, the CD-ROM drive is in the bottom right drive bay.
CD-ROM Drive
Take Apart CD-ROM Drive - 7
1 Lift up the top tabs and
pull out the CD-ROM EMI shield to remove it from the front of the CD-ROM drive.
CD-ROM Shield
Take Apart CD-ROM Drive - 8
2 Disconnect the SCSI
cable, power cable, and CD audio cable from the back of the CD-ROM drive.
CD Audio CableSCSI CablePower Cable
Take Apart CD-ROM Drive - 9
3 Pull up the retaining
clip (which is located at the back of the CD-ROM drive) and slide the CD­ROM forward to remove it from the internal chassis.
Note:
Be sure to remove the CD-ROM drive from its carrier before returning the drive to Apple.
CD-ROM Drive
Take Apart Floppy Drive - 10

Floppy Drive

Before you begin, remove the top housing.
Note:
As you face the computer, the floppy drive is in the top right drive bay.
Floppy Drive
Take Apart Floppy Drive - 11
1 Remove the CD-ROM
shield, the blank shield, and the floppy drive shield from the front of the unit.
Floppy Drive Shield
Blank Shield
CD-ROM Shield
Take Apart Floppy Drive - 12
Chassis Support Foot
2 Flip open the chassis
support foot.
Take Apart Floppy Drive - 13
Floppy Drive Cable Floppy Drive
3 Disconnect the floppy
drive cable from the back of the floppy drive.
Take Apart Floppy Drive - 14
Drive Rails Floppy Drive
4 Pull out on the plastic
drive rails that hold the floppy drive to the drive chassis and push the drive back to release it.
Replacement Note:
If you are replacing the floppy drive, remove the EMI gasket from the defective drive and attach the gasket in the center of the replace­ment drive’s top surface, with the “V” of the gasket pointing at the front edge of the drive. If the old gasket won't stick, order a new gasket (p/n 922-1895).
Take Apart Hard Drive - 15

Hard Drive

Before you begin, remove the top housing.
Note:
As you face the computer, the hard drive is in the top left drive bay.
Hard Drive
Take Apart Hard Drive - 16
1 Remove the CD-ROM
shield, the blank shield, and the floppy drive shield from the front of the unit.
Floppy Drive Shield
Blank Shield
CD-ROM Shield
Take Apart Hard Drive - 17
2 Disconnect the SCSI
cable and hard drive
Power Cable
power cable from the back of the hard drive.
SCSI Cable
Take Apart Hard Drive - 18
3 Pull up the retaining
clip at the back of the
Retaining Clip
hard drive and push back the hard drive to remove it from the drive chassis.
Note:
For information on removing the hard drive from its carrier and returning drives, cables, and carriers to Apple, refer to Additional Procedures in the Hard Drives manual.
Hard Drive
Take Apart Chassis Latch - 19

Chassis Latch

Chassis Latch
Chassis Latch
Before you begin, remove the top housing.
Note:
The chassis latches mount in the internal chassis and secure the internal chassis to the external chassis frame.
Take Apart Chassis Latch - 20
1 Use a screwdriver to
push out the tab indicated in the illustration. Slide the latch forward and lift it from the chassis.
Tab
Take Apart Drive Rails - 21

Drive Rails

Before you begin, remove:
• Top Housing
• All Drives
Note:
The drive rails attach to the internal chassis underneath the CD-ROM drive and the extra hard drive bay.
Drive Rails
Take Apart Drive Rails - 22
1 First, release the
chassis latches. Next, flip open the chassis support foot and then swing open the internal chassis that contains the power supply.
IMPORTANT:
On some 90 and 120 MHz versions there is a fan that plugs into the logic board at connector J70. You must unplug the fan as you are swinging open the chassis. Be sure to plug the
Chassis Support FootInternal Chassis
fan back in when you put the unit back together.
Take Apart Drive Rails - 23
Tab
2 Use a screwdriver to
push out the tab indicated in the illustration.
3 Slide the drive rail
either forward or backward (depending on which way the tabs are facing) and lift it from the chassis.
IMPORTANT:
On some 90 and 120 MHz versions there is a fan that plugs into the logic board at connector J70. Be sure to plug the fan back in when you put the unit back together.
Take Apart Battery - 24

Battery

Before you begin, remove the top housing.
Note:
As you face the computer, the battery is near the front left corner of the logic board.
Battery
Take Apart Battery - 25
1 First, release the
chassis latches. Next, flip open the chassis support foot and then swing open the internal chassis that contains the power supply.
IMPORTANT
: On some 90 and 120 MHz versions there is a fan that plugs into the logic board at connector J70. You must unplug the fan as you are swinging open the chassis. Be sure to plug the
Chassis Support FootInternal Chassis
fan back in when you put the unit back together.
Take Apart Battery - 26
2 Use a screwdriver to
gently pry up one side of the battery cover.
Take Apart Battery - 27
3 Lift up the battery to
remove it from the logic board.
IMPORTANT
120 MHz versions there is a fan that plugs into the logic board at connector J70. Be sure to plug the fan back in when you put the unit back together.
: On some 90 and
Take Apart Power Supply - 28

Power Supply

Power Supply
Before you begin, remove the top housing.
Note:
As you face the computer, the power supply is in the back right corner.
IMPORTANT
replacing the power supply, be sure the voltage switch on the back of the power supply is set correctly (115V in the U.S.).
: When
Take Apart Power Supply - 29
CD Power CableHard Drive Power Cable
1 Disconnect the power
supply cables from the back of the CD-ROM drive and hard drive(s).
Take Apart Power Supply - 30
2 First, release the
chassis latches. Next, flip open the chassis support foot and then swing open the internal chassis that contains the power supply.
IMPORTANT
: On some 90 and 120 MHz versions there is a fan that plugs into the logic board at connector J70. You must unplug the fan as you are swinging open the chassis. Be sure to plug the
Chassis Support FootInternal Chassis
fan back in when you put the unit back together.
Take Apart Power Supply - 31
3 To secure the internal
chassis in the up position, flip down the chassis support arm. Make sure the tab on the bottom of the support arm is securely fastened
Chassis Support Arm
in the hole provided in the bottom chassis.
Tab
Warning
: To be safe, never work on the computer with the internal chassis in the up position unless the chassis support arm is down and securely fastened.
Take Apart Power Supply - 32
Power Supply Cables
4 Disconnect the power
supply cables from the logic board.
Note:
The 22-pin cable supplies 5 V and +/- 12 V power for the logic board.
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