Mute your line. Or touch and hold to put your call on hold.
Dial or entera number.
Use thespeakerphoneor a Bluetoothdevice.
Get contact info.
Make aFaceTime call.
Make another call.
APPLE CONFIDENTIAL
Draft
Block unwanted callers. On a contact card, tap Block this Caller (you can see a caller’s contact
card from Favorites or Recents by tapping ). You can also block callers in Settings > Phone >
Blocked. You will not receive voice calls, FaceTime calls, or text messages from blocked callers. For
more information about blocking calls, see support.apple.com/kb/HT5845.
While on a call
When you’re on a call, the screen shows several call options.
Mute your line. Or
touch and hold to put
your call on hold.
Dial or enter
a number.
Use the
speakerphone
or a Bluetooth
device.
Get contact
info.
Make another call.
End a call. Tap or press the Sleep/Wake button.
Use another app while on a call. Press the Home button, then open the app. To return to the
call, tap the green bar at the top of the screen.
Respond to a second call. You can:
•
Ignore the call and send it to voicemail: Tap Ignore.
•
Put the rst call on hold and answer the new one: Tap Hold + Accept.
•
End the rst call and answer the new one: When using a GSM network, tap End + Accept. With a
CDMA network, tap End and when the second call rings back, tap Accept, or drag the slider if
the phone is locked.
With a call on hold, tap Swap to switch between calls or tap Merge Calls to talk with both parties
at once. See Conference calls, below.
Note: With CDMA, you can’t switch between calls if the second call was outgoing, but you can
merge the calls. You can’t merge calls if the second call was incoming. If you end the second call
or the merged call, both calls are terminated.
Make a
FaceTime call.
Conference calls
With GSM, you can set up a conference call with up to ve people (depending on your carrier).
Create a conference call. While on a call, tap Add Call, make another call, then tap Merge Calls.
Repeat to add more people to the conference.
•
Drop one person: Tap next to a person, then tap End.
•
Talk privately with one person: Tap , then tap Private next to the person. Tap Merge Calls to
resume the conference.
•
Add an incoming caller: Tap Hold Call + Answer, then tap Merge Calls.
Chapter 5 Phone 48
Drag the playhead to skip to any point in a message.
Unheard messages
Unheard messages
Play/pause
Contact info
Speakerphone(Audio, when a Bluetooth device is connected. Tap to choose audio output.)
Return the call.
APPLE CONFIDENTIAL
Draft
Emergency calls
Make an emergency call when iPhone is locked. On the Enter Passcode screen, tap Emergency
Call (to dial 911 in the U.S., for example).
Important: You can use iPhone to make an emergency call in many locations, provided that
cellular service is available, but you should not rely on it for emergencies. Some cellular networks
may not accept an emergency call from iPhone if iPhone is not activated, if iPhone is not
compatible with or congured to operate on a particular cellular network, or (when applicable) if
iPhone does not have a SIM card or if the SIM card is PIN-locked.
In the U.S., location information (if available) is provided to emergency service providers when
you dial 911.
With CDMA, when an emergency call ends, iPhone enters emergency call mode for a few minutes
to allow a call back from emergency services. During this time, data transmission and text
messages are blocked.
Exit emergency call mode (CDMA). Do one of the following:
•
Tap the Back button.
•
Press the Sleep/Wake button or the Home button.
•
Use the keypad to dial a non-emergency number.
Visual voicemail
Visual voicemail lets you see a list of your messages and choose which one to listen to or delete,
without having to wade through all of them. A badge on the Voicemail icon tells you how many
unheard messages you have. The rst time you tap Voicemail, you’re prompted to create a
voicemail password and record your voicemail greeting.
Listen to a voicemail message. Tap Voicemail, then tap a message. To listen again, select the
message and tap . If visual voicemail isn’t available with your service, tap Voicemail and follow
the voice prompts.
Contact info
Play/pause
Drag the playhead
to skip to any point
in a message.
Return the call.
Speakerphone
(Audio, when a
Bluetooth device is
connected. Tap to
choose audio output.)
Messages are saved until you delete them or your carrier erases them.
Delete a message. Swipe or tap the message, then tap Delete.
Chapter 5 Phone 49
APPLE CONFIDENTIAL
Draft
Note: In some areas, deleted messages may be permanently erased by your carrier.
Manage deleted messages. Tap Deleted Messages (at the end of the messages list), then:
•
Listen to a deleted message: Tap the message.
•
Undelete a message: Tap the message and tap Undelete.
•
Delete messages permanently: Tap Clear All.
Update your greeting. Tap Voicemail, tap Greeting, tap Custom, then tap Record. Or, to use your
carrier’s generic greeting, tap Default.
Set an alert sound for new voicemail. Go to Settings > Sounds.
Change the password. Go to Settings > Phone > Change Voicemail Password.
Contacts
When viewing a contact’s card, a quick tap lets you make a phone call, create an email message,
nd the contact’s location, and more. See Chapter 30, Contacts, on page 132.
Call forwarding, call waiting, and caller ID
Set up call forwarding, call waiting, or caller ID. (GSM) Go to Settings > Phone.
•
Call Forwarding: The Call Forwarding icon ( ) appears in the status bar when call forwarding
is on. You must be in range of the cellular network when you set iPhone to forward calls, or
calls won’t be forwarded.
•
Call Waiting: If you’re on a call and call waiting is turned o, incoming calls go directly
to voicemail.
•
Caller ID: For FaceTime calls, your phone number is displayed even if caller ID is turned o.
For CDMA accounts, contact your carrier for information about enabling and using these
features. See support.apple.com/kb/HT4515.
Ringtones and vibrations
iPhone comes with ringtones that sound for incoming calls, Clock alarms, and the Clock timer.
You can also purchase ringtones from songs in the iTunes Store. See Chapter 22, iTunes Store, on
page 111.
Set the default ringtone. Go to Settings > Sound > Ringtone.
Assign dierent ringtones for the special people in your life. Go to Contacts, choose a contact,
tap edit, then tap Ringtone.
Turn the ringer on or o. Flip the switch on the side of iPhone.
Important: Clock alarms still sound when the Ring/Silent switch is set to silent.
Turn vibrate on or o. Go to Settings > Sounds. See Sounds and silence on page 31.
International calls
For information about making international calls from your home area (including rates and other
charges that may apply), contact your carrier.
Chapter 5 Phone 50
APPLE CONFIDENTIAL
Draft
When traveling abroad, you may be able to use iPhone to make calls, send and receive text
messages, get visual voicemail, and use apps that access the Internet, depending on available
networks.
Enable international roaming. To turn on Data Roaming and Voice Roaming (CDMA), go to
Settings > Cellular. Contact your carrier for information about availability and fees.
Important: Voice, text message, and data roaming charges may apply. To avoid charges while
roaming, turn o Data Roaming and Voice Roaming (CDMA).
You may be able to roam on GSM networks, if you have a CDMA account and you have an
iPhone 4s or later with a SIM card installed. While roaming on a GSM network, iPhone has access
to GSM network features. Charges may apply. Contact your carrier for more information.
Set network options. Go to Settings > Cellular to:
•
Turn data roaming on or o
•
Turn cellular data on or o
•
Turn voice roaming on or o (CDMA)
•
Use GSM networks abroad (CDMA)
See Usage information on page 174.
Turn o cellular services. Go to Settings, turn on Airplane Mode, then tap Wi-Fi and turn it on.
Incoming phone calls are sent to voicemail. To resume cellular service, turn Airplane Mode o.
Make calls to your contacts and favorites while traveling abroad. (GSM) Go to Settings > Phone
and turn on Dial Assist. Dial Assist automatically adds the prex or country code for calls to the
U.S.
Select a carrier network. Go to Settings > Carrier. This setting appears on GSM networks when
you’re outside your carrier’s network, and other local carrier data networks are available to use
for your phone calls, visual voicemail, and cellular network Internet connections. You can make
calls only on carriers that have a roaming agreement with your carrier. Additional fees may apply.
Roaming charges may be billed to you by the other carrier, through your carrier.
Get voicemail when visual voicemail isn’t available. Dial your own number (with CDMA, add #
after your number), or touch and hold “1” on the numeric keypad.
Phone settings
Go to Settings > Phone to:
•
See the phone number for your iPhone
•
Change the default text message replies for incoming calls
•
Turn call forwarding, call waiting, and caller ID on or o (GSM)
•
Turn TTY on or o
•
Change your voicemail password (GSM)
•
Require a PIN to unlock your SIM when you turn iPhone on (required by some carriers)
Go to Settings > Sounds to:
•
Set ringtones and volume
•
Set vibration options
•
Set the sound for new voicemail
Chapter 5 Phone 51
APPLE CONFIDENTIAL
Draft
Once you select a network, iPhone uses only that network. If the network is unavailable, “No
service” appears on iPhone.
Chapter 5 Phone 52
Change mailboxes or accounts.
Change mailboxes or accounts.
Search for messages.
Compose a message.
Delete, move, or mark multiple messages.
APPLE CONFIDENTIAL
Draft
Mail
Write messages
Mail lets you access all of your email accounts, on the go.
Delete, move, or
mark multiple
messages.
6
Insert a photo or video. Tap the insertion point. Tap the arrows to see more choices. Also see Edit
text on page 25.
Quote some text when you reply. Tap the insertion point, then select the text you want to
include. Tap , then tap Reply. You can turn o the indentation of the quoted text in Settings >
Mail, Contacts, Calendars > Increase Quote Level.
Send a message from a dierent account. Tap the From eld to choose an account.
Change a recipient from Cc to Bcc. After you enter recipients, you can drag them from one eld
to another or change their order.
Search for
messages.
Compose a
message.
53
Change how names are displayed
in Settings > Mail, Contacts,
Calendars > Short Name.
APPLE CONFIDENTIAL
Draft
Mark addresses outside certain domains. When you’re addressing a message to a recipient
that’s not in your organization’s domain, Mail can color the recipient’s name red to alert you.
Go to Settings > Mail, Contacts, Calendars > Mark Messages, then dene the domains that you
don’t want marked. You can enter multiple domains separated by commas, such as “apple.com,
example.org”.
Get a sneak peek
Change how names are displayed
in Settings > Mail, Contacts,
Calendars > Short Name.
See a longer preview. Go to Settings > Mail, Contacts, Calendars > Preview. You can show up to
ve lines.
Is this message for me? Turn on Settings > Mail, Contacts, Calendars > Show To/Cc Label. If
the label says Cc instead of To, you were just copied. You can also use the To/Cc mailbox, which
gathers all mail addressed to you. To show or hide it, swipe to the right (or tap Mailboxes), then
tap Edit.
Finish a message later
Look at another message while you’re writing one. Swipe down on the title bar of a message
you’re writing. When you’re ready to return to your message, tap its title at the bottom of the
screen. If you have more than one message waiting to be nished, tap the bottom of the screen
to see them all.
Save a draft for later. If you’re writing a message and want to nish it later, tap Cancel, then tap
Save Draft. To get it back, touch and hold Compose.
With OS X Yosemite, you can also hando unnished messages with your Mac. See Using
continuity features on page 22.
Chapter 6 Mail 54
APPLE CONFIDENTIAL
Draft
See important messages
Get notied of replies to a message or thread. Tap , then tap Notify Me. While you’re writing
a message, you can also tap in the Subject eld. To change how notications appear, go to
Settings > Notications > Mail > Thread Notications.
Gather important messages. Add important people to your VIP list, and their messages all
appear in the VIP mailbox. Tap the sender’s name in a message, then tap Add to VIP. To change
how notications appear go to Settings > Notications > Mail > VIP.
Flag a message so you can nd it later. Tap while reading the message. You can change the
appearance of the agged message indicator in Settings > Mail, Contacts, Calendars > Flag Style.
To see the Flagged mailbox, tap Edit while viewing the Mailboxes list, then tap Flagged.
Search for a message. Scroll to or tap the top of the message list to reveal the search eld.
Searching looks at the address elds, the subject, and the message body. To search multiple
accounts at once, search from a smart mailbox, such as All Sent.
Search by timeframe. Scroll to or tap the top of the messages list to reveal the search eld,
then type something like “February meeting” to nd all messages from February with the word
“meeting.”
Search by message state. To nd all agged, unread messages from people in your VIP list, type
“ag unread vip.” You can also search for other message attributes, such as “attachment.”
Junk, be gone! Tap while you’re reading a message, then tap Move to Junk to le it in the
Junk folder. If you accidentally mark a message as junk, shake iPhone immediately to undo.
Make a favorite mailbox. Favorites appear at the top of the Mailboxes list. To add one, tap Edit
while viewing the Mailboxes list. Tap Add Mailbox, then select the mailboxes to add. You’ll also
get push notications for your favorite mailboxes.
Show draft messages from all of your accounts. While viewing the Mailboxes list, tap Edit, tap
Add Mailbox, then turn on the All Drafts mailbox.
Attachments
Save a photo or video to Photos. Touch and hold the photo or video until a menu appears, then
tap Save Image.
Use an attachment with another app. Touch and hold the attachment until a menu appears,
then tap the app you want to open the attachment with. Some attachments automatically show
a banner with buttons you can use to open other apps.
See messages with attachments. The Attachments mailbox shows messages with attachments
from all accounts. To add it, tap Edit while viewing the Mailboxes list.
Chapter 6 Mail 55
Mark person as a VIP.
APPLE CONFIDENTIAL
Draft
Work with multiple messages
Delete, move, or mark multiple messages. While viewing a list of messages, tap Edit. Select
some messages, then choose an action. If you make a mistake, shake iPhone immediately
to undo.
Manage a message with a swipe. While viewing a list of messages, swipe left on a message
to reveal a menu of actions. Swipe all the way to the left to select the rst action. You can also
swipe a message to the right to reveal another action. Choose the actions you want to appear in
the menus at Settings > Mail, Contacts, Calendars > Swipe Options.
Organize your mail with mailboxes. Tap Edit in the mailboxes list to create a new one, or to
rename or delete one. (Some built-in mailboxes can’t be changed.) There are several smart
mailboxes, such as Unread, that show messages from all your accounts. Tap the ones you want
to use.
Recover a deleted message. Go to the account’s Trash mailbox, open the message, then tap
and move the message. Or, if you just deleted it, shake iPhone to undo. To see deleted messages
across all your accounts, add the Trash mailbox. To add it, tap Edit in the mailboxes list and select
it from the list.
Archive instead of delete. Instead of deleting messages, you can archive them so they’re still
around if you need them. Turn Archive Mailbox in Settings > Mail, Contacts, Calendars > account name > Account > Advanced. To delete a message instead of archiving it, touch and hold ,
then tap Delete.
Stash your trash. You can set how long deleted messages stay in the Trash mailbox. Go to
Settings > Mail, Contacts, Calendars > account name > Account > Advanced.
See and save addresses
Mark person
as a VIP.
Chapter 6 Mail 56
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