Aastra Telecom 9316CW User Manual

9316CW Installation and User Guide

9316CW Important Tips

‰ Wait for at least two rings to allow the phone to identify a caller and
display the caller’s name and/or number. You will have to subscribe to a Calling Line Identification service to take advantage of this feature.
‰ The 9316CW is able to make and receive calls even during a power
failure. Features such as the display and memory keys will not work without power.
‰ To call back local calls fr om the Callers List, be sur e to r emove the ar ea
code.
‰ To use the Call Waiting Identification feature, you must subscribe to a
Call Waiting Identification service from your local telephone company.
‰ Some memory keys may be factory pre-programmed, and cannot be
programmed by the user.
Remember that there is a 24 digit limit on numbers and a 16 c haracter limit on names stored in the Directory.
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Table of Contents
Introduction 1 Key Descriptions 2 The Set Options list 3 Basic Installation 4
Connecting the handset cord 4 Connecting the line cord 4 Connecting an optional fax
machine or modem 4 Connecting the power adaptor 4 Checking your telephone 5 Desk Mounting 5 Optional Wall Mounting 5 Adjusting the Display 5 The Set Options Key 5

Basic Features 6

Making a call 6 Answering a call 6 Making a Handsfree call 7 Putting a call on mute 7 Using the Redial List 7 Super Call Waiting Identification SuperFlash 9 Turning the display of Call Waiting
Identification on or off 10 Changing the display language 10 Setting the date and time 10 Turning the ringer on or off 11 Setting ring tone and ringer volume 11 Controlling the ringer volume 11 Controlling the receiver volume 11 Controlling the speaker volume 11

Directory 12

Saving numbers and names to the
Directory 12 Saving an active call into Directory 12 Saving a memory key entry to the
Directory 13 Entering Names 13 Making a call from the Directory 13 Finding items in the Directory 14 Editing in the Directory 14 Deleting items from the Directory 14
= 8
Making a call from the Callers List 15 Editing in the Callers List 16 Saving Callers List numbers to the
Directory or a Memory key 16
Deleting from the Callers List 17

Memory keys 17

Saving numbers and names in
memory keys 17
Saving from the display into
memory keys 17 Labeling the memory keys 18 Making calls from memory keys 18 Editing memory keys 18 Deleting memory keys 19 Saving features in memory keys 19 Using feature keys 19 Saving a feature and light in
memory keys 20 Using FeatureLight keys 20

Advanced Features 21

Adding a timer key 21 Using the call timer 21 Deleting a timer key 21 Selecting the dial pad mode 21 Entering area codes 22 The Security Numbers feature 23

Display messages and lights 24

The Callers List screen 24 Knowing when you have
a Voice Mail message 24 Clear Message Waiting 24

General display messages 25

Callers List display messages 26 Learning about the lights 27 Set indicator light messages 27 Handsfree indicator light messages 27 Viewing multiple display and light
messages 27
Troubleshooting 28 Index

Callers List 15

Using the Callers List 15 Setting up the Callers List 15 Finding an item in the Callers List 15

Introduction

Thank you for purchasing 9316CW telephone. We think you’ll find it’s full of exciting features. With a personal Directory and a Callers list, your new telephone is designed to take full advantage of the latest services offered by your local telephone company.
When you subscribe to services such as Calling Line Identification and Call Waiting Iden­tification† through your local telephone company, your 9316CW will show you all the caller information you’ll need on its three-line back-lit display. For example, before you even answer a call you’ll know who is calling, even if it’s a Call Waiting call. And Call Waiting Identification information can appear on two telephone extensions at the same time so that someone at either extension can initiate the switch to a Call Waiting call. Your telephone will also tell you how many new callers you have.
You can set up a personal Directory in which you can enter up to 50 names and numbers, and your Callers List will log up to 50 incoming calls. The Options List makes it easy for you to personalize your telephone, and the back-lit three-line display provides walk­through prompting that makes all of the many features and options even easier to custom­ize. Please read on for more information on the many features of your 9316CW.
The names of these services may vary from area to area.
1

Key Descriptions

Moveable display
Light
Left/right arrows
Sliding panel
Down/up arrows
Number card and lens
Handset
Volume bar
Dial pad
Set Options 8 memory keys
Hold
Redial
Dial
Handsfree
Mute
Contrast
Directory
Save
Rls
Callers
Delete
Link
¢
ß
ª
˙
2
Cycles through eight settings to adjust the display contrast. Allows you to store and access up to 50 numbers and names. Stores numbers and names in the Directory and in memory keys.
Allows you to move up and down any list such as the Set Options, Direc­tory, Callers List, or Redial List.
Allows you to backspace and erase when predialing and when adding or changing numbers and names in the Directory, Callers List or in memory keys.
Adds a space when entering names in the Directory or in memory keys. Allows you to view status messages on the display.
Puts the call on hold, inserts a pause and shifts between upper and lower case.
®
Always hangs up a call. Also allows you to leave any list such as the Set Options List, Callers List, Redial List or Directory.
Allows you to access a list of people who called. Allows you to erase memory keys, delete single or all items in the Directory
and Callers List as well as the entire Redial List.
˚
Allows you to access network features such as Call Waiting. Link is also referred to as Flash.
µ
Allows you access to a list of the last five numbers you dialed. Dials any displayed number. Activates Handsfree mode if you have not
lifted the handset.
©
Activates the Handsfree speaker and microphone so you can listen and talk without lifting the handset. Also allows you to mute a handsfree call so that a caller cannot hear you.
Allows you to adjust the receiver, speaker, and ringer volume. Memory keys store numbers, names, and features. The unlabeled Set Options key is hidden under the sliding panel and allows
you to access ten options to customize your telephone.

The Set Options list

Set Options list
01. Change display language 10
02. Set the time and date 10
03. Select the ring tone 11
04. Add a Timer key 21
05. Select the dial pad mode 21
06. Clear message waiting 24
07. Enter area codes 22
08. Set up the Callers List 15
09. Add Security Number 23
10. Call Waiting Identification display on or off 10
page
Note
: Please refer to each section for the default settings for the above options.
3

Basic Installation

This section explains how to install your 9316CW telephone.

Connecting the handset cord Connecting the line cord

1
Attach one end of the handset cord to the handset and the other end to the handset jack.

Connecting an optional fax machine or modem

1 2
Attach the line cord to jack number 2 and the other end to the modem or fax machine. This line cord is not supplied with the telephone.
To avoid potential electrical shock hazard to personnel or damage to the tele­phone, use dures. Specifically, use only 2 or 4 conductor modular teledapt plug/cords with this product, and an AC transformer that is CSA/UL or CSA-NRTL/C approved Class 2 level C, rated as follows:
For North American Markets mains nominal AC voltage 110-117V,
117VAC, 50/60Hz, 10W and Output: 16VAC 250mA.
For International Markets mains nominal AC voltage 220-240V,
240VAC, 50/60Hz, 10W and Output: 16VAC 250mA. Substitution of non-approved equipment will void the Aastra Telecom Inc., war­ranty. For more information call 1-800-574-1611.
only the manufacturer-supplied equipment and installation proce-
Attach one end of the line cord to jack number 1 and the other end of the line cord to the wall jack.

Connecting the power adaptor

!
Attach the power adaptor to the base of the telephone where the warning symbol is marked. Connect the power adaptor into the closest electrical outlet.
Input: 110/
Input: 220/
4

Checking your telephone

When you plug in your 9316CW, you may see a message asking you to make a language selection. Follow the directions on the display to select a language.
Your telephone also runs a test to ensure that the line cords are connected properly. If the test fails, the display prompts you to check the line cord. Make sure that all connections are fastened securely.

Desk Mounting

Lower the stand into the slots on the base of the telephone, as shown above.

Optional Wall Mounting

Lower the stand into the slots on the base of the telephone, as shown above.

Adjusting the Display

Place your 9316CW on a table or hang it on a wall, then adjust the display.
We recommend that you use a wall mounting plate which is a vailable through your telephone company. If you are going to wall
mount your 9316CW, use the 20 cm (8”) line cord supplied with your telephone.
Slide the stand back until it clicks into the locked position.
Slide the stand back until it clicks into the locked position.

The Set Options Key

Move the sliding panel over to the right to reveal the Set Options key.
Note:
The Ringer Equivalence Number (REN) is 1.4B for the 9316CW telephone. Please see the base of your telephone or the Regulations sheet for more regulatory and safety information.
5

Basic Features

Making a call

You can use the 9316CW to simply make a regular call, or you can predial a telephone number to ensure it is correct before it is dialed out. Follow the procedures below to mak e a regular or predialed call.
To make a regular call: To make a predialed call:
1. Lift the handset or press

2. Enter the number using the dial pad.

Note
: If you have turned on the live dial pad option, you will not have to lift the handset
©
.
or press any buttons after entering the number. Refer to
mode
on page 21.

Answering a call

To answer a call:
1. Lift the handset or press
©
.
Calling Line Identification information is sent from the telephone company to your 9316CW telephone between the first and second ring. Therefore, if you want the telephone number of the incoming call to appear on the display and in the Callers List, you must wait until the information appears on the display before answering the telephone.

1. Enter the number using the dial pad.

2. Lift the handset or press either or
.
©
Selecting the dial pad
Putting a call on hold
When you put a call on hold it is important to hang up the handset.
To put a call on hold and take a call off hold:

1. Make or answer a call.

2. Press

3. Hang up the handset.

4.
Note:
˙
To retrieve the call, lift the handset or press either If you don’t retrieve the call within 15 minutes, the call is automatically dropped.
The 9316CW automatically releases the held call when a person on an extension
. The display shows that the call is on hold.
˙ or ©
telephone picks up the call. If you don’t hang up the handset after you have put a call on hold and that call is picked up by someone at another extension, the call is taken off hold but remains connected to your telephone. If this happens, any back­ground noise from your area will be heard by the caller and the person at the other extension.
6
.

Making a Handsfree call

You don’t have to use the handset to use your telephone. Instead, you can use Handsfree mode to place a call, or you can switch to Handsfree mode while a call is already in progress.
To dial without picking up the handset:
1. Press

2. Enter the number using the dial pad.

©
.
To switch to a Handsfree call:

1. Lift the handset.

2. Enter the number using the dial pad.

3. When the call is answered, press
©

4. Hang up the handset.

.

Putting a call on mute

You can turn off the microphone so that the caller cannot hear you but you can still hear the caller. Muting a call only works when you are in Handsfree mode.
To mute a call:
1. Press

2. Without lifting the handset, make a call.

3. To turn the microphone off, press
4. To speak to your caller, press

5. When the call is over, press ®.

©
caller cannot hear you. The light beside
switch between handsfree and mute.
.
©
©
again. You can hear your caller but your
©
again. Each time you press
flashes.
©
, you

Using the Redial List

The Redial List stores the last five numbers you dialed. When you press
µ
, the last number you called appears on the screen. You can scroll through the list to view the other numbers. Note that if you press
©
, your telephone automatically dials the last number in the Redial list.
µ
after either lifting the handset or pressing
To make a call from the Redial List:
1. Press
2. Find the number you wish to call by pressing
3. When the number is displayed, lift the handset or press either
µ
. The display shows the last number you dialed.
ª
.
©
or
.
There may be times when you want to delete the contents of the Redial List. For example, if you have dialed a personal number such as a password or your calling card number, you may not want it to appear in the list where anyone can see it.
To delete the Redial List:
1. Press
2. Press
µ
. twice. The entire Redial List is deleted.
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